JP6779771B2 - Commercial transaction support system - Google Patents

Description

The present invention relates to a system that supports commercial transactions from a product provider to a restaurant via a store.

As a system that supports commercial transactions using a computer system, for example, when an order for a product of multiple categories is received from a customer at once, the dealer in charge is specified according to the category of the product and the dealer in charge is assigned. By automatically placing an order and automatically instructing the product provider (supplier) to deliver the product to the customer, the actual product does not have to be distributed from the provider to the customer via the store. Similarly, there are known systems that support transactions as if they were carried out to improve the efficiency and labor saving of commercial transactions (see, for example, Patent Documents 1 and 2).

Japanese Patent No. 3562418 Japanese Unexamined Patent Publication No. 2004-234690

When distributing beverages such as alcoholic beverages from their providers to restaurants in various regions, the products must be provided via the stores (also called liquor stores) that have a continuous business relationship with each restaurant. Is common. Since the conventional system described above is based on the premise that a store intervenes between the provider and the customer, it can also be applied to a commercial transaction form targeting restaurants. However, the conventional system only supports the operations that occur in the transaction process of the product, such as ordering the product between the customer and the store and instructing the delivery of the product. The inventory of goods is not managed by the system, but is left to the self-management by the provider. Therefore, even if processing such as acceptance of an order for a product or an instruction for delivery is performed, there is a possibility that the transaction will not be completed due to the convenience of the provider such as inventory shortage or shortage. On the other hand, at a restaurant, there may be a situation in which a person wants to purchase a product other than the products handled by a store with which he has a business relationship. In that case, in the above system, it is necessary for the customer to search for a store that handles the product, register it as the store in charge, and then place an order for the product, which requires time and effort to construct a new transaction route. It takes. It is possible to use the system after asking a dealer with whom you already have a business relationship to handle a new product, but in that case, the customer has to place an order with anxiety about whether the product will arrive reliably. Even the dealers are worried about whether or not the commercial transactions will be surely carried out with the providers who have little or no trading experience.

Therefore, an object of the present invention is to provide a commercial transaction support system capable of enhancing the safety and reliability of transactions when a restaurant purchases a product.

The commercial transaction support system (1) according to one aspect of the present invention includes a plurality of restaurants (3) and at least one provider (2A, 2B) that provides a plurality of types of products to be sold at each restaurant. It is applied to a commercial transaction form in which multiple retailers (4) intervene between and each restaurant has a business relationship with at least one retailer, and responds to orders for products from each restaurant. Then, the distribution base (5A, 5B) where the product is stored is instructed to ship the product, and the order from each restaurant is placed with the provider of the product included in the order and the transaction with each restaurant. A commercial transaction support system for processing products as transactions between related retailers and restaurants, and computers corresponding to each restaurant, each retailer, the provider, and the distribution base. Each restaurant selects a product that can be provided by the provider, including a computer system (10) connected to the device (12, 13, 14, 15) via a predetermined communication line. Product data (21) for each product, inventory data (33) for recording the amount of inventory for each product, and book data (25) for recording the business relationship between each restaurant and each store. A storage means (DS) for storing the product and the product selection information for causing the computer device of each restaurant to select the content of the order of the product based on the product data, and the inventory recorded in the inventory data. The order processing means (41) that controls the acceptance of orders for the products from the computer equipment of each restaurant so that the orders are completed within the range that can be sold in terms of quantity, and the contents of the orders received by the order processing means. Based on this, the shipping instruction means (42) for instructing the computer equipment of the distribution base to ship the products ordered by each restaurant, and the computer equipment of the distribution base for providing information on fluctuations in the inventory amount of each product at the distribution base. The inventory management means (43) that manages the inventory data based on the information obtained from the above, and when the order processing means receives an order from each restaurant, each of them is based on the bookkeeping data. The store determination means (41, S129) for determining the store for which sales should be recorded in response to the order of the restaurant and the information indicating the sales performance of the product corresponding to the order received by the order processing means are described above. Based on the information obtained from at least one computer device of the restaurant, the store, and the distribution base, the store determined by the store determination means places an order for the restaurant. Generates information necessary for processing the sales price of each of the provider and the store, which should be generated when it is considered that the product is purchased from the provider and sold to the restaurant, and the sales at the store are generated. A sales processing means (44) that provides information necessary for processing the price to the computer equipment of the store and provides information necessary for processing the sales price at the provider to the computer equipment of the provider. It is prepared.

According to the commercial transaction support system of the above aspect, when a restaurant orders a product, the distribution base is instructed to ship the product corresponding to the order, and the store having a business relationship with the orderer's restaurant is determined. , Assuming that the retailer purchased the product corresponding to the order of the retailer from the provider and sold it to the retailer, the information necessary for processing the sales price that should be generated by each of the provider and the retailer is generated. Will be provided to the provider and the retailer respectively. As a result, even if the product is not actually distributed from the provider to the restaurant via the store, it is possible to conclude a transaction in the same manner and reduce the trouble of the provider and the store. Since the inventory of the provider's products is managed by the inventory management means, and the order processing means controls the acceptance of the order so that the order is completed within the range that can be sold in view of the inventory amount recorded in the inventory data. From the perspective of a restaurant, you can order products that you purchase frequently, rarely, or for the first time, without worrying about what kind of provider you are. As a result, the reliability and security of transactions can be improved. By the way, in the conventional system, it is necessary for the restaurant to confirm the handling of the product with the store, and if the product has no experience of handling at the store, ask the store to start the transaction. Even a dealer needs a procedure to start buying and selling a new product with a provider who has little or no trading experience, which takes time and effort, and the dealer is sure to be a provider. It is necessary to start a transaction with anxiety about whether to carry out a commercial transaction. In addition, the restaurant must wait until the procedure for initiating a transaction of a new product between the provider and the store is completed before ordering the product. On the other hand, according to the commercial transaction system of the above aspect, the restaurant does not need to confirm or request the store, and does not have to wait for the procedure between the provider and the store to process the order. Since new products can be ordered through the product, the products can be obtained quickly and reliably. Even for the provider or the store, the transaction is completed in the same way as when the product is actually distributed from the provider to the restaurant via the store, so there is a burden or anxiety about the transaction. You can proceed with commercial transactions without having to hold it.

In the commercial transaction support system of the above aspect, there are a plurality of providers as the at least one provider, and in the inventory management means, the inventory amount of the products provided by each of the plurality of providers at the distribution base is the inventory. The inventory data may be managed so as to be reflected in the data. According to this, the inventory amount of each product of the plurality of providers is managed centrally or cross-sectionally by the inventory management means. Therefore, it is possible to eliminate variations in the quality of inventory management among providers and realize stable transactions.

The plurality of providers include a consignor (2B) and a consignee (2A) who have a consignment relationship regarding the transaction of the product, and the sales processing means corresponds to an order received by the order processing means. When the product includes the product of the consignor, it is considered that the store has purchased the product from the trustee and sold it to the restaurant, and the sales price of the store and the trustee are processed. in addition to providing the necessary information to computer equipment and computer equipment of the trustees of the previous Symbol dealer, the order processing means are included in the product that corresponds to the order that has accepted the consignor of the consignor the goods Generates information necessary for processing the sales price of the consignor, which should be generated when the company considers that the product has been sold to the consignee, based on the information indicating the sales performance of the product, and generates the information of the consignor. It may be provided to computer equipment. According to this, when the consignor consigns the transaction of the product to the trustee, the transaction is processed in the same manner as when the product is distributed from the trustee to the restaurant via the store. It is sufficient for the consignor to process the payment for the sales of the products entrusted by the consignor with the consignee, and it is not necessary to directly deal with the dealer. Therefore, even a provider who has difficulty in establishing a business relationship with a large number of stores, such as a small-scale trader, has an opportunity to sell a product to a large number of stores using the transaction support system of the above aspect. Can be earned. As a result, it is possible to encourage the entry of many providers and to purchase products that are rare from the viewpoint of restaurants relatively easily and with peace of mind.

The computer system may be further provided with browsing control means (46) for browsing inventory data related to products provided by the consignor from the consignor's computer equipment. According to this, the consignor can browse the inventory data about the product and obtain reference information for considering the manufacture or replenishment of the product.

In the commercial transaction support system of the above aspect, the storage means further stores credit information (28) that specifies the credit conditions set by the store for the restaurant, and the order processing means stores the credit conditions in the credit conditions. The acceptance of orders from the restaurant may be controlled based on the credit information so that contrary orders are not completed. According to this, it is possible to eliminate the possibility that the restaurant places an order contrary to the credit conditions set by the store and the transaction based on the order is executed without the knowledge of the restaurant.

In the commercial transaction support system of the above aspect, the computer system may be further provided with product information setting means (45, S304, S306) for setting the product data based on the request from the provider. According to this, the content of the product data can be appropriately set such that the provider newly registers the product or changes the information of the already registered product. The setting referred to here is a concept including various operations such as new registration, addition / modification of registered contents, and deletion of registration.

In the commercial transaction support system of the above aspect, the storage means further stores transaction range information (29) that defines the transaction range of each store, and the computer system stores the transaction range based on the transaction range information. Transaction limiting means (45, S335, S336, S343; S357, S358, S364) may be further provided to prevent the occurrence of transactions between restaurants and retailers having an external relationship. According to this, when some restrictions are set by law or administrative request regarding the transaction range of the dealer, or by one's own initiative, by setting the restrictions in the transaction range information, the transaction range can be set. It is possible to prevent the risk of outside transactions being made.

In the commercial transaction support system of the above aspect, the computer system may be further provided with a book data setting means (45, S338; S359) for setting the book data based on a request from the store. According to this, since the book data is set based on the request from the store, the risk that the business relationship between the restaurant and the store will be recorded in the book data without the store's knowledge is eliminated. can do. The setting referred to here is also a concept including various operations such as new registration, addition / modification of registered contents, and deletion of registration.

Further, the storage means further stores the transaction range information (29) that defines the transaction range of each store, and the computer system is out of the transaction range with respect to the store based on the transaction range information. Transaction restricting means (45, S335,) for restricting the setting of the book data by the book data setting means so that the restaurant in the store is not recorded in the book data as a restaurant having a business relationship with the store. S336, S343; S357, S358, S364) may be further provided. According to this, when the book data is set, the restaurant and the store outside the transaction range are recorded in the book data, and it is possible to eliminate the possibility that the transaction outside the transaction range is performed. ..

In the commercial transaction support system of the above aspect, the storage means records price information (27) that records the wholesale price of the product from the provider to each store and the retail price of the product from each store to each restaurant. Further memorizing, the order processing means provides the product selection information so as to include the retail price, and the sales processing means provides information necessary for processing the sales price at the store based on the retail price. It may be generated and the information necessary for processing the sales price of the provider may be generated based on the wholesale price. According to this, not only the retail price recorded in the price information is presented to the restaurant, but also the information necessary for processing the sales price provided to the dealer and the processing of the sales price provided to the provider. By reflecting the retail price or wholesale price in the necessary information, it is possible to reduce the burden associated with the sales processing of the provider and the dealer.

The computer system is further provided with a price setting means (45, S305) in which the wholesale price is set based on the instruction of the provider, and the retail price is calculated and set based on the set wholesale price. May be done. According to this, when the provider instructs the wholesale price, the wholesale price is set in the price information, and the retail price calculated based on the wholesale price is also reflected in the price information. Therefore, the processing burden associated with setting a new price or changing the price is reduced.

In the above description, reference numerals of the accompanying drawings are added in parentheses to facilitate understanding of the present invention, but the present invention is not limited to the illustrated form.

The figure which shows the schematic structure of the commercial transaction support system which concerns on one form of this invention. The figure which shows an example of the specific structure of the computer system which forms a commercial transaction system. A flowchart showing an example of an arrival processing procedure performed when a manufacturer delivers a product to a distribution base. A flowchart showing an example of an order processing procedure performed when a product is ordered from a restaurant. The flowchart which shows an example of the procedure of processing performed when a credit error occurs. The flowchart following FIG. A flowchart showing an example of the shipping processing procedure. The flowchart following FIG. A flowchart showing an example of a procedure of inventory adjustment processing performed when a product is disposed of at a distribution base. A flowchart showing an example of a processing procedure performed for processing a manufacturer's sales price to a store among sales processing associated with the sale of a product. A flowchart showing an example of a processing procedure performed for processing the sales price of a store to a restaurant among the sales processing associated with the sale of a product. A flowchart showing an example of a processing procedure performed for processing the sales price of a manufacturer as a consignor to a manufacturer as a consignor in the sales processing associated with the sale of a product. A flowchart showing an example of a processing procedure performed for registering product information in the product master. The flowchart which shows an example of the procedure of the process performed for registering the information of a manufacturer in a manufacturer master. A flowchart showing an example of a processing procedure performed for registering the restaurant information in the restaurant master. A flowchart showing an example of a processing procedure performed to change the relationship between a restaurant and a store registered in the bookkeeping master.

Hereinafter, the commercial transaction support system according to one embodiment of the present invention will be described with reference to the drawings. As shown in FIG. 1, the commercial transaction support system (hereinafter, may be abbreviated as a support system) 1 of this embodiment includes a plurality of manufacturers 2A and 2B as an example of providers of a plurality of types of products. It is applied to a commercial transaction form in which a plurality of dealers 4 intervene with the food and drink shop 3. However, FIG. 1 illustrates only one restaurant 3 and one store 4. In the following, manufacturers 2A and 2B may be referred to as manufacturer 2 without distinction.

Manufacturer 2 manufactures a beverage such as beer as an example of a product and provides it to the market. Manufacturer 2 is like a large enterprise such as a major beer company that provides a large number of types of products to the market in large quantities and continuously, and a craft brewery that provides a limited number of types of products on a limited scale. Small-scale breweries, or companies of intermediate size, etc. can be appropriately included. Although FIG. 1 illustrates the manufacturer 2A as a large-scale manufacturer and the manufacturer 2B as a small-scale manufacturer, the providers in the support system 1 are not limited to those. Manufacturer 2A includes at least the manufacturing department 2a and the management department 2b, and has an ongoing business relationship with the dealers 4 in each region. As an example, it is assumed that the operation of the support system 1 is managed by the management department 2b of the manufacturer 2A. That is, the manufacturer 2A serves not only as a product provider but also as a business operator who constructs and operates the support system 1. However, the support system 1 may be operated by a third party different from the manufacturers 2A and 2B. Manufacturer 2B entrusts the sale of the product using the support system 1 to the manufacturer 2A, and the manufacturer 2A is entrusted with this. That is, there is a consignment relationship between the manufacturers 2A and 2B, with the manufacturer 2B as the consignor and the manufacturer 2A as the consignor regarding the transaction of the goods. If any one of the plurality of manufacturers 2 also serves as the operator of the support system 1, the manufacturer 2 of the operator is the contractor and all the other manufacturers 2 are involved. The usage condition of the support system 1 may be that the sales are outsourced to the manufacturer 2 of the operator. "Consignment" is not limited to a form in which there is a specific agreement such as a contract that mediates a transaction between manufacturers 2, and another manufacturer 2 purchases a product provided by one manufacturer 2. This is a broad concept including the case where another manufacturer 2 intervenes between the manufacturer 2 and the store 4, such as selling this to the store 4.

The restaurant 3 is a commercial store that provides food and drink to customers in various places. The size of the restaurant 3 does not matter whether the business entity is a corporation or an individual. A plurality of affiliated stores may be collectively treated as a restaurant 3. The store 4 is an intermediate company that purchases products from the manufacturer 2 and sells them to the restaurant 3. The store 4 is sometimes called a liquor store. Generally, the restaurant 3 does not purchase the products directly from the manufacturer 2, but establishes a continuous business relationship with a specific store 4 in the area where the restaurant 3 operates, and the store 4 routinely purchases the products. It is customary to purchase products such as alcoholic beverages. It is assumed that such a business relationship has already been established between the restaurant 3 and the store 4 shown in FIG.

The products manufactured by the manufacturers 2A and 2B are stored in predetermined distribution bases 5A and 5B (hereinafter, may be represented by reference numeral 5), and are appropriately shipped according to the occurrence of an order. In the example of FIG. 1, as shown by the arrow of the alternate long and short dash line, the products of the manufacturer 2A are stored in the distribution base 5A, and the products of the manufacturer 2B are stored in the distribution bases 5A and 5B, respectively. The product is delivered to the restaurant 3 from. Although only two distribution bases 5 are illustrated in FIG. 1, the distribution bases 5 may be appropriately provided in various parts of the country, and the area in charge of each distribution base 5 may be set. The distribution base 5 may be operated by the manufacturer 2 or an affiliated company thereof, or may be operated by a storage company or the like as a third party different from the manufacturer 2. In the following, as an example, it is assumed that the distribution base 5A is operated by an affiliated company of the manufacturer 2A, and the distribution base 5B is a storage place operated by the manufacturer 2B integrally with the brewing facility, for example. The products of a plurality of manufacturers 2 may be stored in one distribution base 5, or only the products of a single manufacturer 2 may be stored in one distribution base 5. In the example of FIG. 1, since the products of the plurality of manufacturers 2A and 2B are stored in the distribution base 5A, the products provided by the manufacturer 2A and the products provided by the manufacturer 2B are stored from the distribution base 5A. It is possible to deliver the product to the restaurant 3 in the same package. As a result, it is possible to save the trouble of delivering the products in separate packages for each of the manufacturers 2A and 2B.

The support system 1 is built on a computer system 10 including a server SV and a data storage DS or the like as an example of a storage means accessible to the server SV. The server SV is composed of a single server unit or a combination of a plurality of server units. A server SV may be constructed using cloud computing technology. On the other hand, each of the manufacturer 2, the restaurant 3, the store 4, and the distribution base 5 is an example of a computer device for exchanging information with the support system 1 via a predetermined communication line (for example, the Internet). Terminal devices 12, 13, 14 and 15 are provided as. However, the computer equipment may be appropriately used, for example, the terminal device 12 of the manufacturer 2B and the terminal device 15 of the distribution base 5B are also used.

Each of the terminal devices 12 to 15 is provided as a terminal device such as a personal computer that functions as a client for the server SV. However, the computer device may be provided so as to constitute a client-server type business processing system. When those business processing systems are connected to the support system 1, for example, EDI (Electronic Data Interchange) is used to process the business of the server SV of the support system 1 and the manufacturer 2 and the like. Data interchangeable connection with the system. Alternatively, the server SV and the terminal devices 12 to 15 may be connected so as to exchange information by transmitting and receiving e-mail. In that case, the e-mail may be automatically transmitted and received, or may be appropriately transmitted and received by the operation of the operators of the terminal devices 12 to 15. Regarding the manufacturer 2A, the terminal device 12a installed in the manufacturing department 2a and the terminal device 12b installed in the management department 2b are included as an example of the computer equipment. The terminal device 12b of the management department 2b is installed in the department for operating the support system 1 and functions as a terminal device for the administrator for the support system 1.

Next, the outline of the commercial transaction by the support system 1 will be described. The solid line arrow in FIG. 1 shows the flow of information between the support system 1 and the terminal devices 12 to 15, and the broken line arrow shows the flow of settlement processing of the sales price associated with the transaction. The dash-dotted arrow indicates the actual distribution of goods as already mentioned. When the restaurant 3 purchases a product, the restaurant 3 first accesses the website provided by the support system 1 using the terminal device 13, selects the product to be purchased and the quantity thereof, and orders the product. (P1). As an example, the quantity referred to here can be counted in units such as "quantity" and "number" if the product is contained in a container such as a barrel, a bottle, or a can.

When a product is ordered from the restaurant 3, the support system 1 instructs the distribution base 5 that stores the ordered product to deliver the product (P2). At the distribution base 5 that receives the instruction, the inventory of the ordered products is allocated, and the allocated products are shipped through operations such as picking, inspection, and packing. The shipped product is delivered to the delivery destination designated by the restaurant 3 by an appropriate delivery company or distribution company. The support system 1 centrally manages the inventory of products at all distribution bases 5. The inventory amount of the product at the distribution base 5 fluctuates, for example, the product is shipped from the distribution base 5, the product is delivered from the manufacturer 2, or the inventory is discarded due to the damage of the product, the expiration date, etc. Then, the support system 1 is notified of the information indicating the fluctuation (P3). The support system 1 grasps the inventory amount based on the information obtained from the distribution base 5, and controls the product selection of the restaurant 3 so that when the restaurant 3 orders the product, the order that cannot be shipped does not occur. To do. The manufacturer 2 can appropriately inquire the inventory amount of the product to the support system 1 and acquire reference information for considering the manufacture of the product and the replenishment of the product to the distribution base 5.

When the support system 1 receives an order from the restaurant 3, it determines the store 4 that has a business relationship with the restaurant 3. Then, the support system 1 provides the store 4 with information necessary for processing the transaction of the product with the restaurant 3 as the purchase and sales of the product at the determined store 4 (P4). In addition, the support system 1 also provides the manufacturer 2 with information necessary for processing the transaction of the product with the restaurant 3 as the sales of its own product (P5). In the support system 1, the delivery is instructed to the distribution base 5 in response to the order from the restaurant 3, and the product is delivered. Therefore, the store 4 can know the order of the product at the restaurant 3 which has a business relationship with itself. Not in a state. Therefore, when the restaurant 3 orders the product, it is considered that the ordered product is purchased from the manufacturer 2 and sold to the restaurant 3, and the information necessary for processing the purchase and sales of the ordered product is provided. It was decided to provide it to the store 4. Based on the information provided by the support system 1, the store 4 charges the restaurant 3 for the sales price, and the restaurant 3 pays the charged price to the store 4 (P6). This settlement process may be performed in the same manner as in a normal transaction between the store 4 and the restaurant 3, that is, when the product is actually purchased and sold. Also, between the manufacturer 2 and the store 4, it is assumed that the manufacturer 2 has sold the product to the store 4 instead of directly charging the restaurant 3 for the sales price. It was decided to provide the manufacturer 2 with the information necessary for the sales processing. The manufacturer 2 charges the retailer 4 for the sales price based on the information provided by the support system 1, and the retailer 4 pays the billed price to the manufacturer 2 (P7).

The product of the manufacturer 2A is treated as the sale of the product from the manufacturer 2A to the dealer 4, but the product of the manufacturer 2B is treated as the sale of the product to the manufacturer 2A who has a consignment relationship. That is, when the food and beverage store 3 purchases the product of the manufacturer 2B, the product corresponding to the purchase is purchased by the contractor manufacturer 2A from the consignor manufacturer 2B and sold to the store 4. Be treated. Therefore, with respect to the product of the manufacturer 2B, the sales price is billed and paid between the manufacturer 2A and the dealer 4 based on the information provided by the support system 1, and the manufacturer responds accordingly. 2B charges the manufacturer 2A for the sales price, and the manufacturer 2A pays the manufacturer 2B (P8). Therefore, the small-scale manufacturer 2B can outsource the sales to the manufacturer 2A who has already established such a business relationship without taking the trouble of establishing a business relationship with many dealers 4. As a result, the support system 1 can be used to obtain an opportunity to sell products to restaurants 3 in various places. As a result, the burden on the small-scale manufacturer 2B when entering the market is reduced, and from the viewpoint of the restaurant 3, it becomes possible to easily and safely obtain the products manufactured by the small-scale manufacturer 2B. ..

FIG. 2 shows a specific configuration of the support system 1. The server SV is provided with various logical devices realized by a combination of computer hardware resources and software resources. Details will be described later. On the other hand, the master data 20 is stored in the data storage DS. The master data 20 is data that records basic information that should be referred to when operating the support system 1. The master data 20 includes a product master 21, a manufacturer master 22, a restaurant master 23, a store master 24, a bookkeeping master 25, and an operation master 26.

The product master 21 is data in which product information necessary for each restaurant 3 to select a product that can be provided by the manufacturer 2 is recorded for each product, and corresponds to an example of product data. Information necessary for selecting a product, such as a product name, an image, and a feature, is recorded in the product master 21 in association with the product code. The information recorded in the product master 21 is determined based on the application of the manufacturer 2. The product code is identification information set in the support system 1 to uniquely identify the product. In addition to the product code used in the support system 1, the store 4 can also assign a unique product code for managing transactions in the company. In that case, by providing data that records the correspondence between the product code of the support system 1 and the product code at the store 4, the other product code may be identified from one of the product codes. In addition, the product price information 27 is also recorded in the product master 21. The price information 27 records the wholesale price when the manufacturer 2 sells the product to the store 4, and the retail price when the store 4 sells the product to the restaurant 3. For the goods of the consignor manufacturer 2B, both the wholesale price from the manufacturer 2B to the manufacturer 2A and the wholesale price from the consignor manufacturer 2A to the dealer 4 are recorded in the price information 27. The price information 27 is not limited to the example of being stored in the data storage DS as a part of the product master 21, and may be stored as a price master separately from the product master 21. In that case, by recording the product code in association with the wholesale price and the retail price in the price master, the product information and the price can be linked to each other via the product code.

The manufacturer master 22 is data that records information about the manufacturer 2 of the product registered in the product master 21. In the manufacturer master 22, information necessary for determining the details of the manufacturer 2 such as the name and location of the manufacturer is recorded in association with the manufacturer code as unique identification information for each manufacturer 2. The information recorded in the manufacturer master 22 is determined based on the application of the manufacturer 2. When the manufacturer 2 uses various functions of the support system 1, the authentication information (ID and password as an example) necessary for authenticating the manufacturer 2 is also recorded in the manufacturer master 22. When selling a product using the support system 1, registration with the manufacturer master 22 is indispensable. Since the manufacturer 2 that also serves as the operator of the support system 1 is the company's information, the registration to the manufacturer master 22 may be omitted.

The restaurant master 23 is data that records information about the restaurant 3. In the restaurant master 23, information necessary for determining the details of the restaurant 3 such as the name and location of the restaurant 3 is recorded in association with the restaurant code as unique identification information for each restaurant 3. .. In addition to the restaurant code used in the support system 1, the retailer 4 can assign its own restaurant code for managing transactions in the company. In that case, by providing data recording the correspondence between the restaurant code of the support system 1 and the restaurant code of the store 4, the other restaurant code may be specified from one of the restaurant codes. .. The information recorded in the restaurant master 23 is determined based on the information provided by the restaurant 3, but the registration or update to the restaurant master 23 in the support system 1 is based on the application from the store 4. Will be done. When the restaurant 3 uses various functions of the support system 1, the authentication information (ID and password as an example) necessary for authenticating the restaurant 3 is also recorded in the restaurant master 23. Further, the credit information 28 is also recorded in the restaurant master 23. The credit information 28 is information that defines an upper limit (credit limit) of products that can be purchased by the restaurant 3 using the support system 1. The credit limit of the credit information 28 is set based on the application of the store 4 having a business relationship with the restaurant 3. The credit information 28 is used, for example, to prevent the occurrence of inconvenience in which the restaurant 3 purchases a product through the support system 1 in excess of the credit limit set by the store 4.

The store master 24 is data that records information about the store 4. In the store master 24, information necessary for determining the details of the store 4, such as the name and location of the store 4, is recorded in association with the store code as unique identification information for each store 4. .. The information recorded in the store master 24 is determined based on the application of the store 4. When the store 4 uses various functions of the support system 1, the authentication information (ID and password as an example) necessary for authenticating the store 4 is also recorded in the store master 24. Further, the dealer master 24 also records the license information 29 as an example of the transaction range information. Regarding the license information 29, when selling alcoholic beverages, it is obligatory to obtain a sales license that defines the transaction range such as the area where the store 4 can sell and the types of products that can be sold, by legal or administrative request. is there. The license information 29 is information for determining what kind of license the store 4 has acquired. For example, whether or not the business relationship between the restaurant 3 and the store 4 is appropriate in light of the sales license. It is used for purposes such as determining.

The book master 25 is data recorded by associating the restaurant code of the restaurant 3 having a business relationship with the store code of the store 4, and corresponds to an example of the book data. The correspondence recorded in the book master 25 is determined based on the intention of the restaurant 3, but registration or update to the book master 25 in the support system 1 is performed based on an application from the store 4. By referring to the bookkeeping master 25, when the restaurant 3 purchases a product, it can be determined which store 4 should record the sale of the product as the purchase and sales of the product. The operation master 26 records other information necessary for operating the support system 1, such as a tax rate set for the manufacture and sale of alcoholic beverages, and a zip code corresponding to the location of a restaurant 3, etc., in the operation master 26. To. The information of the operation master 26 is managed by the management department 2b as the administrator of the support system 1.

In addition to the master data 20, the data storage DS contains incoming data 31, shipping data 32, inventory data 33, order data 34, sales data 35, and ordering data as data that is sequentially updated with the operation of the support system 1. 36 and billing data 37 are recorded. The arrival data 31 is data that records the arrival record of the goods at the distribution base 5. For example, information such as the manufacturer code of the manufacturer regarding the received product, the product code and quantity of the received product, and the arrival date is recorded in the arrival data 31. The shipping data 32 is data that records the shipping results of the products at the distribution base 5. For example, information such as the manufacturer code, product code, the restaurant code of the restaurant 3 to which the product is shipped, the store code of the store 4 corresponding to the restaurant 3, the shipping quantity, and the shipping date for the shipped product is the shipping data. Recorded at 32.

The inventory data 33 is data that records the inventory amount of the products at the distribution base 5 for each product. The inventory data 33 is used to centrally manage the inventory amount of products at all distribution bases 5. In order to determine in which distribution base 5 each product is stored, for example, the distribution base 5 and the inventory amount of the product are recorded in the inventory data 33 in association with the product code. The order data 34 is data that records the record of receiving orders from the restaurant 3 using the support system 1 (order record). In the order data, information necessary for determining the order contents of the product such as the restaurant code of the orderer's restaurant 3, the order date and time, the product code of the ordered product, the quantity of the order, and the order amount is recorded. ..

The sales data 35 is data that records the sales results of the product using the support system 1. The sales data 35 includes the product code of the purchased product, the restaurant code of the restaurant 3 that purchased the product, the store code of the store 4 corresponding to the restaurant 3, and the manufacturer 2 of the purchased product. Information necessary for determining the content of sales of a product in the support system 1, such as a manufacturer code, sales quantity, sales amount, and sales date and time, is recorded. The order data 36 is data that records the purchase record of the store 4 corresponding to the purchase of the product at the restaurant 3. In the order data 36, information necessary for determining the purchase contents of the product such as the manufacturer code, the product code, the purchase quantity, the purchase amount, and the purchase date and time of the product purchased by the store 4 is recorded. .. The billing data 37 is data in which the details (or invoices) of sales to be billed to the dealer 4 by the manufacturer 2 corresponding to the purchase record of the dealer 4 are recorded. The billing data 37 includes the manufacturer code of the manufacturer 2 that should be the issuer of the invoice, the store code of the store 4 that should be the issue destination of the invoice, and the product purchased by the store 4 within the billing period. Information necessary for determining the billing contents of the purchase price (sales price from the viewpoint of the manufacturer 2) such as the product code, the purchase quantity, the purchase date and time, the billing amount for each product, and the total billing amount is recorded.

The server SV is provided with an order processing unit 41, a shipping instruction unit 42, an inventory management unit 43, a sales processing unit 44, a master management unit 45, and a browsing control unit 46 as the above-mentioned logical devices. The order processing unit 41 provides product selection information for causing the terminal device 13 of each restaurant 3 to select the order contents based on the product master 21 and the inventory data 33, and each food drink from the terminal device 13 of each restaurant 3. By accepting orders for products in store 3, it functions as an example of order processing means. As an example of the shipping instruction means, the shipping instruction unit 42 instructs the terminal device 15 of the distribution base 5 to ship the product ordered by each restaurant 3 based on the contents of the order received by the order processing unit 41. Function. The inventory management unit 43 acquires information on fluctuations in the inventory amount of each product at the distribution base 5 from the terminal device 15 of the distribution base 5, and manages the inventory data 33 based on the obtained information. It functions as an example.

The sales processing unit 44 sells the product to the restaurant 3 using the support system 1, and the store 4 having a business relationship with the restaurant 3 purchases the product ordered by the restaurant 3 from the manufacturer 2 and drinks the product. It is regarded as a transaction sold to the store 3, and information necessary for processing the sales price of each of the manufacturer 2 and the store 4 that should be generated in connection with the transaction is generated, and the information is used by the manufacturer 2 and the store 4. It is appropriately provided to the terminal devices 12 and 14. As a result, the sales processing unit 44 functions as an example of the sales processing means. The master management unit 45 registers new data in various masters 21 to 26 included in the master data 20 or registers the already registered data based on the instruction from the terminal device 12b of the management department 2b. Responsible for processing related to the management of masters 21 to 26, such as changing or modifying, or deleting data. The browsing control unit 46 outputs various information recorded in the data storage DS in response to requests from the terminal devices 12 to 15 of the manufacturer 2, the restaurant 3, the store 4, and the distribution base 5. It is provided to 12 to 15 and is viewed by the operators of the terminal devices 12 to 15. In particular, the browsing control unit 46 functions as an example of the browsing control means by browsing the inventory data 33 related to the product provided by the manufacturer 2B in response to the request from the terminal device 12 of the manufacturer 2B, which is the consignor. To do.

In the support system 1, the data recorded in the data storage DS or the logical device provided in the server SV is not limited to the example shown in FIG. 2, and various data are recorded in the data storage DS or various types. The logical device of may be configured in the server SV.

Next, various processes in the support system 1 will be sequentially described with reference to FIGS. 3 to 16. In addition, in FIGS. 3 to 16, the "manufacturer" refers to the terminal device 12a in the manufacturing department 2a of the manufacturer 2A or the terminal device 12 in the manufacturer 2B, and the "restaurant" refers to the terminal device 13 in the restaurant 3. The "dealer" means the terminal device 14 in the store 4, the "distribution base" means the terminal device 15 in the distribution base 5, and the "system" means the computer system 10 in the support system 1. The processes shown in FIGS. 3 to 16 are processes realized by utilizing the transmission and reception of information between the server SV of the support system 1 and the terminal devices 12 to 15, but in the following, for convenience, the support system 1 and the manufacturer 2. The processing or procedure at each of the restaurant 3, the store 4, and the distribution base 5 will be described. Further, the “administrator” in FIGS. 3 to 16 means the terminal device 12b in the management department 2b, and the department or person in charge of the operation of the support system 1 in the management department 2b in the manufacturer 2A is the original manager. However, in the following, the administrator is indicated by reference numeral 2b for convenience.

(Receiving processing)
FIG. 3 shows an example of a procedure for receiving goods that is performed when the manufacturer 2 delivers the goods to the distribution base 5. The arrival processing is performed as a part of the processing necessary for managing the inventory data. The process of the support system 1 in FIG. 3 is a process in charge of the inventory management unit 43. When the manufacturer 2 delivers the product to the distribution base 5, the manufacturer 2 first notifies the arrival schedule (step S101), and the arrival schedule is timely transmitted to the manager 2b, the distribution base 5, and the support system 1 (step S101). Steps S102 and S103). When the support system 1 receives the arrival schedule, the support system 1 records the contents in the arrival data 31 (step S104). When the product is delivered to the distribution base 5 and the arrival is confirmed through work such as inspection, the distribution base 5 notifies the support system 1 and the manager 2b of the arrival record information as information on the fluctuation of the inventory amount. (Step S105). The support system 1 registers the arrival record in the arrival data 31 (step S106), and provides the information of the arrival record registered in the arrival data 31 to the administrator 2b in response to the inquiry of the arrival record from the administrator 2b (step S106). S107).

In the manager 2b, the notification of the arrival record from the distribution base 5 is acquired (step S108). After that, a process of inquiring the arrival record to the support system 1 and confirming it is performed (step S109). The confirmation may be performed, for example, by checking the consistency between the arrival record notified from the distribution base 5 and the information sent from the support system 1, or by visually confirming by the operator of the terminal device 12b. When the arrival record is confirmed, the administrator 2b instructs the support system 1 to confirm the registration of the arrival record (step S110). In response to the instruction, the support system 1 confirms the registration of the arrival record, and updates the inventory data 33 so that the quantity of the received products is added according to the arrival quantity (step S111). After that, the support system 1 provides the manufacturer 2 with the registration information of the arrival record in response to the inquiry of the arrival record from the manufacturer 2 (step S112). By receiving the information, the manufacturer 2 can confirm that his / her product has arrived at the distribution base 5 and is correctly reflected in the arrival data 31 (step S113). In FIG. 3, the processing of steps S101 to S104 related to the arrival schedule may be omitted.

(Order processing)
4 to 6 show an example of an order processing procedure performed when a product is ordered from a restaurant 3. The processing of the support system 1 in FIGS. 4 to 6 is the processing in charge of the order processing unit 41 of the support system 1. When the restaurant 3 orders a product, the restaurant 3 first requests the support system 1 to provide product selection information (step S121). In response to this, the support system 1 acquires the product master 21 and the inventory data 33 (step S122), and provides the restaurant 3 with product selection information for causing the restaurant 3 to select the product and its quantity (step S123). .. In this case, the support system 1 acquires the inventory amount of the product (however, the product registered in the product master 21) from the inventory data 33, and the name of the product that can be sold to the restaurant 3. The product selection information is provided to the restaurant 3 by including various attributes such as images, prices, and features, and the sellable quantity of the product in the product selection information. The price referred to here is the selling price for the restaurant 3, and corresponds to the so-called retail price. At the restaurant 3, the product selection information is browsed by the operator of the terminal device 13 using, for example, a Web browser (step S124). At the restaurant 3, the product and quantity desired to be purchased are selected using the product selection information (step S125). During the selection, information for determining the selection status is transmitted to the support system 1 in a timely manner, and the support system 1 cannot select a product that cannot be sold or a quantity exceeding the sellable quantity according to the information. The selection in the restaurant 3 is controlled so as to be possible (step S126). The quantity that can be sold can be appropriately determined based on the inventory quantity of the product. For example, the inventory amount may be set as the upper limit of the sellable quantity, or the quantity obtained by subtracting a certain margin value from the inventory amount may be set as the upper limit value of the sellable quantity. If the stock is scheduled to arrive in the near future, the value obtained by adding the stock quantity to the stock quantity may be set as the upper limit of the quantity that can be sold.

When the selection of the product and the quantity is completed at the restaurant 3, the support system 1 is notified of the order confirmation (step S127). Prior to order confirmation, the support system 1 requests the restaurant 3 to log in using the authentication information in order to prevent unauthorized orders, and notifies the order confirmation on the condition that the login is completed. Accept. When the support system 1 is notified of the confirmation of the order, the support system 1 determines the order contents of the restaurant 3, that is, the product and its quantity (step S128), and subsequently records the store 4 having a business relationship with the ordered restaurant 3. The determination is made based on the master 25 (step S129). The order processing unit 41 functions as an example of the store determination means by performing the process of step S129.

Further, the support system 1 executes a credit check (step S130). In the credit check, the purchase amount is calculated based on the order contents of the restaurant 3, and the total amount of the purchase amount and the purchase amount of the restaurant 3 recorded in the billing data 37 within a predetermined period is the credit. This is a process for determining whether or not the credit limit of the restaurant 3 recorded in the information is within the limit. If it is within the credit limit, it is judged that the credit is approved, and if it exceeds the credit limit, the credit is judged to be disapproved. In the process up to this point, the store 4 cannot know the order of the product by the restaurant 3, and the store 4 may unknowingly conclude a transaction exceeding the credit limit. To prevent this, the support system 1 automatically checks the credit.

When the credit check is completed, the support system 1 notifies the restaurant 3 of the order result (step S131). Here, the order details of the restaurant 3 and the result of the credit check are notified as the order result. At the restaurant 3, the order result is acquired from the support system 1 (step S132), and it is determined whether or not the credit is approved (step S133). If the credit is approved, the restaurant 3 notifies the support system 1 of the order confirmation (step S134). Upon receiving the notification, the support system 1 temporarily confirms the order from the restaurant 3, and the order contents, that is, the code, quantity, order date and time of the ordered product, the restaurant 3 of the order source, and the store 4 of the order destination. The order information in which the order details such as the above are recorded is registered in the order data 34 (step S135). On the other hand, if the credit is disapproved, the restaurant 3 performs a predetermined error process (step S136). As an error process, for example, the restaurant 3 is given an opportunity to modify the order contents so that the purchase amount is within the credit limit, and the support system 1 corrects the order according to the instruction from the restaurant 3. Can be set. Alternatively, in the event of credit disapproval, it is possible to give an opportunity to amend (raise) the credit limit. An example of the processing in that case is shown in FIG.

In the process of FIG. 5, the support system 1 first triggers the credit check in step S130 of FIG. 4 to determine that the credit is disapproved, and causes a credit error to occur at the store 4 corresponding to the restaurant 3. Notify (step S141). The notice includes at least information identifying the restaurant 3 whose credit has been disapproved. At the store 4, the occurrence of a credit error is confirmed upon receiving the notification from the support system 1 (step S142). On the other hand, at the restaurant 3, it can be confirmed that the credit disapproval has occurred at the restaurant 3 due to the processing of steps S132 and S133 of FIG. If the restaurant 3 wishes to raise the credit limit and an agreement is reached between the restaurant 3 and the retailer 4, the process of FIG. 5 is continued. In that case, the content of the correction of the credit limit is input at the store 4 (step S143), and the correction is instructed to the support system 1 (step S144). In response to this, the support system 1 corrects the credit information so that the credit limit for the restaurant 3 is corrected (step S145). The adjustment of the credit limit may be temporarily raised by limiting the period, or the revised credit limit may be applied unless there is a new instruction.

As described above, in the support system 1, when credit is disapproved, the order contents are corrected or the credit limit is raised, unless the order contents fall within the credit limit. The acceptance of orders is controlled so that orders are not registered in S135.

FIG. 6 shows a procedure of order processing following the processing of FIG. After confirming the order in step S135 of FIG. 4, the support system 1 checks the order contents according to a predetermined rule (step S151). The check performed here confirms whether or not an erroneous order has been placed due to an operation error or the like at the restaurant 3 such as a check for duplicate orders or a check for the presence or absence of an abnormal value in quantity. It is a thing. Subsequently, the support system 1 determines whether or not an error exists in the check result (step S152). If there is an error, the support system 1 notifies the administrator 2b of the order information (step S153). The order information is information that records the contents of the order once confirmed in step S135. The administrator 2b confirms the order information in which the error has occurred by the notification from the support system 1 (step S154). In this case, the person in charge of the management department 2b contacts the restaurant 3 by telephone or other contact means to confirm the intention of the restaurant 3 as to how to correct the order information.

When the person in charge inputs the correction content to the terminal device 12b in response to the correction instruction from the restaurant 3, the administrator 2b notifies the support system 1 of the corrected content (step S155), and the support system receives this. 1 modifies the order data 34 so that the instruction from the administrator 2b is reflected in the order information once registered in step S135 (step S156). When the order data 34 is corrected or it is determined in step S152 that there is no error, the order is completed, and the support system 1 inputs the order information registered according to the order from the restaurant 3 to the step of FIG. It is provided to the store 4 determined in S129 (step S157). At the store 4, the order information provided by the support system 1 is acquired (step S158). As a result, the store 4 grasps the order contents of the restaurant 3 which has a business relationship with itself, processes the product ordered by the restaurant 3 as its own sales, or treats the product ordered by the restaurant 3 as its own sales. It can be processed as a purchase. The information provided in step S157 may be appropriately set according to the request of the store 4. For example, when the store 4 has introduced a system for managing sales and purchases, the information required by the system may be provided to the store 4 as order information. After providing the order information in step S157, the support system 1 starts a process for shipping the ordered product (step S158). In FIG. 6, the processes of steps S151 to S156 related to the order check may be omitted as appropriate.

(Shipping process)
7 and 8 show an example of a shipping processing procedure performed in response to step S158 of FIG. These processes are processes for shipping the products corresponding to the order information confirmed in the processes of FIGS. 4 to 6 to the delivery destination specified by the restaurant 3 which is the orderer, and the ordered products. The distribution base 5 for storing the product is selected with reference to the inventory data 33. When a plurality of products are distributed and stored in a plurality of distribution bases 5, the order information is divided for each distribution base 5 and the processing of FIG. 7 is performed. When the ordered products are stored in a plurality of distribution bases 5, the optimum distribution base 5 is selected according to the location of the restaurant 3 and the distribution cost. The delivery destination of the product may be, for example, the location recorded in the restaurant master 23, or the location specified by the restaurant 3 when ordering the product. The processing of the support system 1 of FIGS. 7 and 8 is a processing in charge of the shipping instruction unit 42 unless otherwise specified.

In the shipping process, the support system 1 first creates shipping instruction data for instructing the distribution base 5 to ship according to the instruction from the manager 2b (steps S161 and S162), and then follows the instruction from the manager 2b. The support system 1 creates invoice data for requesting delivery from the delivery company (steps S163 and S164). When creating the shipping instruction data and the invoice data, among the order data recorded in the order data 34, the order information to be shipped in this process is appropriately referred to. When the administrator 2b confirms the shipping instruction and the invoice data, the administrator 2b instructs the support system 1 to confirm the data (step S165). In response to this, the support system 1 determines the data of the shipping instruction and the invoice (step S166), and provides the confirmed data to the distribution base 5 (step S167). At the distribution base 5, the shipping work is instructed based on the data provided by the support system 1 (step S168). As the shipping work, various operations such as inventory allocation of ordered products, picking, packing, inspection, tag issuance, and arrangement of delivery companies are sequentially carried out. The processing of the support system 1 in FIG. 7 is the processing in charge of the shipping instruction unit 42.

When the shipment is completed, as shown in FIG. 8, the distribution base 5 notifies the support system 1 of the shipment record as information on the fluctuation of the inventory amount (step S171). The support system 1 registers the shipping record in the shipping data 32 when the shipping record is notified, and updates the inventory data 33 so that the quantity of the shipped product is subtracted according to the shipping quantity (step S172). .. This process is a process in charge of the inventory management unit 43 of the support system 1. Subsequently, the support system 1 notifies the administrator 2b of the shipping record (step S173). The administrator 2b confirms the shipping record notified from the support system 1 (step S174), and if there is no problem, the support system 1 is instructed to notify the shipping (step S175). In the support system 1, when the shipping notification is instructed, a shipping notification is created to guide the shipping to the restaurant 3 based on the shipping record (step S176), and the created shipping notification is sent to the restaurant 3 (step S176). Step S177). The shipping notification may include information such as the shipping date and time, the scheduled delivery date and time, and the delivery company. At the restaurant 3, the shipment of the ordered product can be confirmed by obtaining the notification from the support system 1 (step S178). Subsequently, the support system 1 provides the shipping information to the store 4 (step S179). The shipping information is information necessary for the store 4 to manage the shipment of the product to the restaurant 3. The format and contents of the shipping information may be appropriately selected according to the convenience of the store 4. At the store 4, the shipping information from the support system 1 is acquired (step S180). As a result, the store 4 can manage the shipment of the product ordered by the restaurant 3 in the same manner as when the store 4 purchases and sells the product.

When the delivery of the shipped product is completed, the delivery company provides the manager 2b with the delivery completion information. When the administrator 2b confirms the completion of delivery, the administrator 2b notifies the support system 1 to that effect (step S181). Upon receiving the notification of the completion of delivery, the support system 1 registers the information indicating the completion of delivery in the shipping data 32 (step S182). Further, the support system 1 provides the delivery information to the store 4 (step S183). The delivery information is information necessary for the store 4 to manage the delivery of the product to the restaurant 3. The format and contents of the delivery information may be appropriately selected according to the convenience of the store 4. At the store 4, the delivery information from the support system 1 is acquired (step S184). As a result, the store 4 can manage the delivery of the product ordered by the restaurant 3 in the same manner as when the store 4 purchases and sells the product. When the product is ordered, shipped, or delivered, even if the support system 1 provides the manufacturer 2 of the product with information indicating that the product has been ordered, shipped, or delivered. Good.

(Inventory adjustment processing)
FIG. 9 shows an example of the procedure of inventory adjustment processing performed when a product is disposed of at the distribution base 5. For example, if the products stored at the distribution base 5 are damaged or soiled for some reason, the products with expiration dates or expiration dates will not be shipped by the shipping deadline set in anticipation of the expiration dates. In such a case, the product may be disposed of at the distribution base 5. In such a case, since the inventory amount of the product fluctuates, the process of FIG. 9 is performed in accordance with the disposal of the product. The process of the support system 1 in FIG. 9 is a process in charge of the inventory management unit 43.

In the process of FIG. 9, when the product is discarded at the distribution base 5, the distribution base 5 notifies the manager 2b of the disposal (step S191). By the notification, it is confirmed by the manager 2b that the product has been discarded (step S192), and the manager 2b instructs the distribution base 5 to dispose of the product (step S193). According to the instruction, the distribution base 5 is instructed to dispose of the work (step S194), and the support system 1 is notified of the inventory correction information according to the disposal work as the information regarding the fluctuation of the inventory amount (step S195). The notices here include the discarded goods and their discarded quantities. In step S195, the inventory correction may be notified to the administrator 2b, and the administrator 2b may instruct the support system 1 to update the inventory data. That is, as long as the inventory data is updated based on the information from the distribution base 5, the instruction may be given by a person other than the distribution base 5 such as the manager 2b. To update the inventory data, the support system 1 updates the inventory data 33 so that the inventory amount of the product recorded in the inventory data 33 is subtracted according to the disposal amount according to the notification from the distribution base 5 (step). S196). After that, the support system 1 notifies the manufacturer 2 of the discarded product of the inventory change (step S197). The manufacturer 2 confirms that the inventory amount of his / her own product has fluctuated by the notification (step S198). By confirming the inventory fluctuation, the manufacturer 2 can perform accounting processing such as recording a deduction, or consider modifying the manufacturing plan in response to the fluctuation. In addition to disposal, the inventory amount may also occur in the case of, for example, a return from the restaurant 3 or a return from the delivery company due to the inability to deliver. In such a case, the support system 1 may be notified of the information indicating the increase / decrease in the inventory amount and reflected in the inventory data 33 in the same manner as in FIG.

(Sales processing)
Next, with reference to FIGS. 10 to 12, an example of a procedure of sales processing performed in connection with price settlement such as sales recording and price billing associated with the sale of a product using the support system 1 will be described. In the payment using the support system 1, as shown in FIG. 1, the payment between the restaurant 3 and the store 4 (P6) and the payment between the manufacturer 2A and the store 4 (P6) There are P7) and payment settlement (P8) between manufacturers 2A and 2B. Hereinafter, the processes associated with these payments will be described in order. The processing of the support system 1 in FIGS. 10 to 12 is the processing in charge of the sales processing unit 44.

FIG. 10 shows an example of a sales processing procedure executed for settlement of the sales price between the manufacturer 2A and the store 4. In the process of FIG. 10, the support system 1 first acquires the shipping record from the shipping data 32 in a predetermined aggregation period, for example, a period of one month in the past from the predetermined closing date (step S201). The shipping record information acquired here corresponds to an example of information indicating the sales record of the product during the aggregation period. Next, the support system 1 creates order data 36 for each store 4 based on the acquired shipping record information (step S202).

Subsequently, the support system 1 creates sales data 35 for each store 4 regarding the products sold by the manufacturer 2A based on the order data 36 (step S203). Further, the support system 1 records the price to be charged from the manufacturer 2A to each store 4 (the purchase price from the viewpoint of the store 4) based on the sales data 35 generated in step S203. The billing data 37 is created (step S204). The price of the product when the billing data 37 is created is the wholesale price when the product is sold from the manufacturer 2A to the store 4, and is obtained from the price information 27. After that, the support system 1 issues an invoice based on the invoice data 37 and provides the invoice to the administrator 2b (step S205). The invoice at this stage is electronic data. The invoice data corresponds to a kind of information necessary for processing the sales price in the manufacturer 2A. When the invoice is provided to the administrator 2b, the invoice is issued from the administrator 2b to the store 4 (step S206), and the invoice is received at the store 4 (step S207). The issuance and receipt of invoices is not limited to transmission and reception using the terminal devices 12b and 14, and may be performed by mail or other means. When the store 4 pays the purchase price according to the invoice, the administrator 2b performs a predetermined clearing process and reflects it in the billing data 37 in the support system 1, but the procedure is not shown.

FIG. 11 shows an example of a sales processing procedure executed for payment between the store 4 and the restaurant 3. When the store 4 charges the restaurant 3 for the sales price, the store 4 first requests the support system 1 for sales details within a predetermined aggregation period (step S211). In response to the request, the support system 1 extracts the shipping record from which the store 4 is the shipping source as the sales details at the store 4 based on the shipping data 32 within the aggregation period (step S212). The obtained sales details are provided to the store 4 as an example of information necessary for processing the sales price at the store 4 (step S213). The information on the sales details extracted here corresponds to an example of information indicating the actual sales of the products within the aggregation period. However, the sales details may be extracted from the order data 34 instead of the shipping data 32. When the delivery record of the product to the restaurant 3 is recorded, the information of the delivery record may be used as an example of the information indicating the sales record of the product. The sales statement is information in which the products sold within the aggregation period, their quantity, the date and time of sale, and the sales price are recorded in association with the restaurant 3 of the sales destination. The sales price is an amount obtained by multiplying the retail price (unit price) recorded in the price information 27 by the quantity of the product.

When the sales statement provided by the support system 1 is acquired by the store 4 (step S214), the store 4 creates an invoice for each restaurant 3 based on the sales statement (step S215). After that, an invoice is issued from the store 4 to the restaurant 3 (step S216), and the invoice is received at the restaurant 3 (step S217). The issuance and receipt of invoices is not limited to transmission and reception using the terminal devices 14 and 13, and may be performed by mail or other means. The processing after the sales details are acquired by the sales store 4 may be appropriately determined and executed by the sales store 4. For example, the invoice is issued from the store 4 to the restaurant 3 together with the payment for the business transaction between the store 4 and the restaurant 3 that involves the purchase and sale of the actual product. May be good. If the store 4 has a system for processing transactions with the restaurant 3, the store 4 obtains the sales details suitable for the system from the support system 1 or the sales details obtained from the support system 1. By processing the contents to match the system of the above, the payment may be processed by the existing system of the store 4.

FIG. 12 shows an example of a sales processing procedure executed for payment settlement between manufacturers 2A and 2B having a consignment relationship. The "manufacturer" in FIG. 12 is the consignor's manufacturer 2B, and the "manager" corresponds to the consignee's manufacturer 2A. When the manufacturer 2A pays the purchase price of the product to the manufacturer 2B, the manager 2b first requests the support system 1 to provide the shipping record within a predetermined aggregation period (step S221). In response to this, the support system 1 extracts the shipping record of the product of the manufacturer 2B from the shipping data 32 within the aggregation period (step S222), and provides the obtained shipping record to the manager 2b (step S223). In the manager 2b, the manufacturer 2A should invoice the manufacturer 2A according to the record of purchasing the product from the manufacturer 2B based on the shipping record provided by the support system 1. Matters necessary for payment such as the price and the payment schedule of the manufacturer 2A are determined (step S224). The price calculated here is determined as the price obtained by subtracting the commission of the manufacturer 2A who sells the product using the support system 1 from the price at which the manufacturer 2B sells the product to the manufacturer 2A. After that, the manager 2b provides the manufacturer 2B with information such as the purchase record determined in step S224 (step S225). The information provided here corresponds to an example of information necessary for processing the sales price by the consignor.

In the manufacturer 2B, the purchase record and the like are confirmed according to the information provided by the manager 2b (step S226), and an invoice is issued to the manufacturer 2A based on the information (step S227), and the invoice is issued. It is received by the administrator 2b (step S228). In the processing of FIG. 12, the issuance and receipt of the invoice is not limited to the transmission and reception using the terminal device 12, and may be performed by mail or other means. After the manager 2b receives the invoice, the processing may proceed according to the agreement between the manufacturers 2A and 2B.

Since the manufacturer 2B outsources the sale of the product to the manufacturer 2A, there is no payment between the manufacturer 2B and the store 4. If a user of the support system 1 includes another manufacturer who has a business relationship with each store 4 in addition to the manufacturer 2A, the process of FIG. 10 is performed for that manufacturer 2. You can.

(Master management process)
13 to 16 show an example of a processing procedure executed to manage the master data 20. Hereinafter, processes for managing registration, modification, or update of the product master 21, the manufacturer master 22, the restaurant master 23, and the bookkeeping master 25 will be described in order. The processing of the support system 1 in FIGS. 13 to 16 is the processing in charge of the master management unit 45.

FIG. 13 shows an example of a processing procedure performed for registering a new product in the product master 21. This process is performed based on the application of the manufacturer 2 who intends to sell the product using the support system 1. The manufacturer 2 may be either the manufacturer 2A which is the operating entity of the support system 1 or the manufacturer 2B which is the consignor, but here, the case where the product of the manufacturer 2B which is the consignor is registered will be described as an example. To do. In registering the product in the product master 21, the manufacturer 2B first applies to the manager 2b for the registration of the product in the product master 21 (step S301), and the application is confirmed by the manager 2b (step). S302). The application from the manufacturer 2 includes various information to be registered in the product master 21, such as information such as a product name, price, image, and features. The price is a wholesale price set when selling from the manufacturer 2B to the manufacturer 2A. In the confirmation of the administrator 2b, the suitability of the application contents may be checked. For example, the legal validity of the product name and the like are checked by the manager 2b, and if it is not appropriate, the manufacturer 2 may be requested to correct it.

When the check by the administrator 2b is completed, the administrator 2b instructs the support system 1 to register the information in the product master 21 (step S303). In response to this, the support system 1 registers the product of the manufacturer 2B in the product master 21 according to the content instructed by the manager 2b (step S304). However, at this stage, information indicating that the product cannot be sold is also registered. Along with the registration, the support system 1 presets the wholesale price from the manufacturer 2A to the store 4 and the retail price from the store 4 to the restaurant 3 based on the wholesale price registered in the product master 21. The calculation is performed according to the above conditions, and this is set in the price information 27 of the product master 21 (step S305). By performing the process of step S305, the master management unit 45 functions as an example of the price setting means.

After the registration instruction to the product master 21, the manager 2b notifies the manufacturer 2B of the registration (step S306). By acquiring the notification, the manufacturer 2B confirms that his / her product has been registered (step S307). After that, the manufacturer 2B appropriately proceeds with the work of delivering the products to the distribution base 5 in preparation for shipment, but in parallel with this, the manager 2b and the distribution base 5 receive the registered products. The process of confirming is performed (steps S308 and S309). When the arrival is confirmed, the administrator 2b notifies the support system 1 that the arrival has been confirmed. In response to this, the support system 1 updates the product master 21 so that the product registered this time is changed from a product that cannot be sold to a product that can be sold (step S310). When a newly registered product is received, the arrival data 31 and inventory data 33 of the product are generated by the process of FIG.

In the process of FIG. 13, the master management unit 45 functions as an example of the product information setting means by performing the processes of steps S304 and S306. The master management unit 45 is not limited to registering a new product, but changes various information of the product master 21, for example, price information 27, or deletes a product from the product master 21. Even when it becomes necessary to change or delete various information registered in 21, the product master 21 can be updated by the same procedure as in FIG.

FIG. 14 shows an example of a processing procedure executed for registering a new manufacturer 2 in the manufacturer master 22. First, when the manufacturer 2 applies for self-registration to the manufacturer master 22 (step S321), the application is confirmed by the administrator 2b (step S322). In this case, the manager 2b may examine the registration suitability of the manufacturer 2. If it is determined that the registration is inappropriate, the administrator 2b may notify the manufacturer 2 to that effect. After the confirmation, the administrator 2b instructs the support system 1 to register the information in the manufacturer master 22 (step S323). In response to this, the support system 1 registers the information of the manufacturer 2B in the manufacturer master 22 according to the contents instructed by the administrator 2b (step S324). After the registration instruction to the manufacturer master 22, the manager 2b notifies the manufacturer 2 of the registration (step S325). By acquiring the notification, the manufacturer 2 confirms that he / she has been registered in the support system 1 (step S326).

FIG. 15 shows an example of a processing procedure performed for a restaurant 3 to register the restaurant 3 in the restaurant master 23 in order to purchase a product using the support system 1. When registering the restaurant 3, the restaurant 3 first requests the store 4 to register (step S331), and the store 4 that receives the request applies for registration to the administrator 2b (step S332). .. The application contains the information necessary to register with the restaurant master 23. In this case, it is preferable that a business relationship has already been established or a new business relationship is formed between the restaurant 3 and the store 4. The reason is that the support system 1 presupposes that a business relationship exists between the restaurant 3 and the store 4. Further, the reason why the registration of the restaurant 3 is based on the application from the store 4 is to eliminate the possibility that the restaurant 3 freely selects and registers the store 4 without the consent of the store 4.

The administrator 2b who received the application from the store 4 confirms the application content (step S333). At this stage, the application contents are checked, and inappropriate applications may be excluded by the administrator 2b. When the confirmation of the application content is completed, the administrator 2b instructs the support system 1 to register the application content in the restaurant master 23 (step S334). In response to this, the support system 1 checks the transaction conditions relating to the store 4 (step S335), and determines whether or not the application for registration conforms to the transaction conditions (step S336). In this process, whether or not the business relationship between the restaurant 3 and the store 4 is appropriate in light of the license information 29 of the store 4 registered in the store master 24, in other words, the store 4 On the other hand, it is a process of determining whether or not the restaurant 3 is registered within the permitted transaction range.

If it is determined that the restaurant 3 conforms to the transaction conditions, the support system 1 registers the information of the restaurant 3 in the restaurant master 23 according to the application contents (step S337), and then the restaurant 3 and its addition. Information indicating that there is a business relationship with the store 4 that applied for registration is registered in the registration master 25 (step S338). By performing the process of step S338, the master management unit 45 functions as an example of the registration data setting means. After that, the support system 1 notifies the administrator 2b of the registration (step S339). The registration notification is further notified sequentially from the administrator 2b to the store 4 and from the store 4 to the restaurant 3 (steps S340 and S341), and the restaurant 3 confirms the completion of registration by the notification from the store 4 (step S342). ).

When it is determined in step S336 that the restaurant 3 does not meet the transaction conditions relating to the store 4, the support system 1 executes a predetermined error process (step S343), and then ends the process of FIG. 15. By executing the processes of steps S335, S336, and S343, the master management unit 45 functions as an example of the transaction restriction means. As error handling, for example, the administrator 2b is notified that the application is a registration application that does not conform to the transaction conditions, and the administrator 2b corrects the application contents to the store 4 or the restaurant 3 or reapplies. Processing such as instructing them to contact them for consideration is applicable. In this way, when the restaurant 3 is registered, it is determined whether or not the restaurant 3 is within the range in which the retailer 4 can sell by comparing with the license information, so that the transaction that does not conform to the sales license through the support system 1 is the retailer. It is possible to prevent the inconvenience that occurs between 4 and the restaurant 3.

FIG. 16 shows an example of a processing procedure performed when the restaurant 3 registered in the restaurant master 23 wants to change the store 4 registered in the bookkeeping master 25. When the restaurant 3 changes the store 4, the restaurant 3 first indicates the intention to change the business relationship to the new store 4 (step S351). If the store 4 approves the manifestation of intention, the store 4 applies to the administrator 2b to change the registration of the registration master 25 (step S353). The application contains information that identifies both the restaurant 3 and the new retailer 4. When the administrator 2b applies for the registration change of the bookkeeping master 25, the application content is confirmed (step S353), and the procedure for confirming the intention regarding the change of the business relationship between the restaurant 3 and the administrator 2b is performed. It is performed (steps S354, S355). This is a procedure for preventing the inconvenience of changing the bookkeeping master 25 without the intention of the restaurant 3.

When the intention of the restaurant 3 is confirmed, the manager 2b instructs the support system 1 to change the bookkeeping master 25 according to the application contents (step S356). In response to this, the support system 1 checks the transaction conditions relating to the store 4 in the application content (step S357), and determines whether or not the change application conforms to the transaction conditions (step S358). In this process, as in the process of step S336 of FIG. 15, the business relationship between the restaurant 3 and the store 4 registered in the store master 24 is appropriate in light of the license information of the store 4. It is a process of determining whether or not there is. The reason for checking the transaction conditions even when the book master 25 is changed is that there is a risk that the relationship between the restaurant 3 and the store 4 becomes inappropriate in light of the sales license of the store 4 due to the change of the book master 25. To do.

If it is determined in step S358 that the application for change conforms to the transaction conditions, the support system 1 changes the business relationship between the restaurant 3 and the store 4 of the book master 25 according to the application contents. Is updated (step S359). By performing the process of step S359, the master management unit 45 functions as an example of the registration data setting means. After that, the administrator 2b is notified that the registration master 25 has been updated (step S360). The update notification is further notified from the administrator 2b to the store 4 and from the store 4 to the restaurant 3 (steps S361 and 362), and the restaurant 3 confirms the completion of registration by the notification from the store 4 (step). S363). In this case, the update of the bookkeeping master 25 may be notified to the store 4 whose business relationship has been canceled.

When the support system 1 determines in step S358 that the change application does not conform to the transaction conditions, it executes a predetermined error process (step S364), and then ends the process of FIG. By performing the processes of steps S357, S358 and S364, the master management unit 45 functions as an example of the transaction restriction means. As error handling, for example, the administrator 2b is notified that the application for registration change does not conform to the transaction conditions, the change is canceled, or the restaurant 3 is notified to select an appropriate store 4. The process is applicable.

It should be noted that the registration of the store 4 with respect to the store master 24 can be realized by the process of replacing "manufacturer" with "dealer" in the process of FIG. However, when registering the store 4, it is necessary to declare the sales license information owned by the store 4 and register the license information 29 in the store master 24 based on the declaration. Even when the information about the store 4 is changed (including the case where the license information 29 is changed), the registered contents of the store master 24 may be appropriately modified by the same procedure as in FIG. The registered contents of the operation master 26 may be appropriately modified by instructions from the administrator 2b.

The present invention is not limited to the above-mentioned form, and may be carried out in a form in which appropriate modifications or changes are made. For example, the information required for a store or a provider to process a sales price is not limited to the above form. For example, if the store and the provider share a separate business processing system or payment processing system for processing the sales price, the information required by that system is provided by the support system. It's enough. The same applies between the dealer and the restaurant, and between the providers.

Regarding the management of inventory data, in the above form, as information on inventory fluctuations, three types of information are acquired from the distribution base: inventory record information, shipment record information, and inventory fluctuation information such as inventory disposal, and support is provided. The system is supposed to increase or decrease the inventory amount, but if the distribution base manages the actual inventory amount, the actual inventory amount at the distribution base can be obtained from the computer equipment of the distribution base at an appropriate timing. The inventory data may be updated according to the information provided.

In the examples of FIGS. 13 to 15, the data of the support system is set via the administrator regarding the update of the product master or the like. For example, in the product master, the provider of the product directly accesses the support system to provide information. The restaurant master and the bookkeeping master may allow the retailer to directly access the support system and set the information.

The sales record information required for sales processing is not limited to the shipping record information obtained from the distribution base 5. For example, when the order contents acquired from the computer device of the restaurant are recorded in the order data 34, the order contents themselves may be used as the sales record information. Alternatively, if the computer device of the restaurant can obtain the details of the product (product and its quantity) received by the restaurant through a process such as reading the IC tag for delivery confirmation, the support system is the computer of the restaurant. Information on sales performance may be obtained from the device. After notifying the store of the contents ordered by the restaurant, the sales contents are confirmed between the store and the restaurant, and the support system acquires the confirmed sales performance information from the computer equipment of the store. May be good.

In the above form, one restaurant is associated with one store by the book data, but one restaurant may be associated with a plurality of stores by the book data. In that case, for example, information such as the type of product, provider and other attributes, order date and time, and the size of the order amount is used as selection information of the store, and based on the selection information, it is considered that the product has been sold. The process of the store determination means may be added so that the store is selected. Alternatively, when one restaurant conducts transactions with a plurality of stores, a different account is issued to the restaurant 3 for each store, and the transaction between the restaurant and the store is recorded in the book data for each account. By recording the relationship, the store 4 may be uniquely identified according to which account the restaurant 3 used the system. In the above form, it is assumed that there are a plurality of providers, but the support system may be operated in association with a single provider. When there are multiple providers, the presence or absence of a provider with an entrustment relationship is optional. The provider is not limited to the person who manufactures or produces the goods by himself / herself. For example, an importer who imports a product and provides it to the market, an agent who provides the product to the market on behalf of another person, etc., as long as the product can be provided to the restaurant through the support system, various providers provide the product. May be treated as.

In the above form, by controlling the selection of the purchase amount of the product so as not to exceed the sellable range in view of the inventory amount in step S126 of FIG. 4, the order is placed so that the order exceeding the sellable range is not established. Controlling the acceptance of orders, but control of orders is not limited to such forms. For example, in the process of product selection, an order from a restaurant is once accepted as a temporary order, and then it is judged whether or not the quantity can be ordered in light of the inventory quantity, and if the quantity cannot be ordered, the quantity is requested to be corrected. The acceptance of the order may be controlled so that the order is completed through the modification.

Beverages as products are not limited to beer, but sake, shochu, whiskey, wine and other various alcoholic beverages, alcohol-free soft drinks, distilled water, carbonated water and other drinking water, and other customers at the restaurant 3 The various beverages offered in the support system may be included in the products handled by the support system. Further, as long as the restaurant purchases from the store, the product is not limited to beverages, and groceries and various other products may be handled by the support system.

1 Commercial transaction support system 2A Manufacturer (provider, trustee)
2B Manufacturer (provider, consignor)
2a Manufacturing department 2b Management department (administrator of commercial transaction support system)
3 Restaurant 4 Dealer 5A, 5B Logistics base 10 Computer system 12, 12a, 12b Manufacturer's terminal device (computer equipment)
13 Terminal equipment (computer equipment) at restaurants
14 Terminal equipment (computer equipment) at retail stores
15 Terminal equipment (computer equipment) at distribution bases
20 Master data 21 Product master (product data)
22 Manufacturer master 23 Restaurant master 24 Dealer master 25 Book master (book data)
26 Operation master 27 Price information 28 Credit information 29 License information (transaction scope information)
33 Inventory data 41 Order processing department (order processing means, store identification means)
42 Shipping instruction unit (shipping instruction means)
43 Inventory management department (inventory management means)
44 Sales processing department (sales processing means)
45 Master management department (product information setting means, transaction restriction means, book data setting means, price setting means)
46 Browsing control unit (browsing control means)

Claims (11)

Multiple retailers intervene between multiple retailers and at least one provider that provides multiple types of merchandise to be sold at each retailer, with each retailer serving at least one retailer. It is applied to the commercial transaction form that has a business relationship with each other, and in response to the order of the product from each restaurant, the distribution base where the product is stored is instructed to ship the product, and the product is sent from each restaurant. A commercial transaction support system for processing an order as a transaction of the product between the provider of the product included in the order, each restaurant and the store having the business relationship, and each restaurant.
It is equipped with a computer system connected to each restaurant, each store, the provider, and the computer equipment corresponding to each of the distribution bases via a predetermined communication line.
The computer system
Product data for each product required for each restaurant to select products that can be provided by the provider, inventory data that records the inventory amount for each product, and the business relationship between each restaurant and each store. A storage means for storing the book data that recorded
Based on the product data, the computer equipment of each restaurant is provided with product selection information for selecting the content of the order for the product, and the order is completed within the range that can be sold in view of the inventory amount recorded in the inventory data. An order processing means that controls the acceptance of orders for the products from the computer equipment of each restaurant,
A shipping instruction means for instructing the computer equipment of the distribution base to ship the products ordered by each restaurant based on the contents of the order received by the order processing means.
An inventory management means that acquires information on fluctuations in the inventory amount of each product at the distribution base from the computer equipment of the distribution base and manages the inventory data based on the obtained information.
When the order processing means receives an order from each restaurant, the store determination means for determining the store to record sales in response to the order of each restaurant based on the book data, and the store determination means.
Information indicating the sales performance of the product corresponding to the order received by the order processing means is acquired from at least one computer device of the restaurant, the store, and the distribution base, and based on the obtained information. , The provider and the store that should occur when the store determined by the store determination means purchases the product ordered by the restaurant from the provider and sells it to the store. Information necessary for processing the sales price of each, providing the information necessary for processing the sales price at the store to the computer equipment of the store, and information necessary for processing the sales price at the provider. With the sales processing means for providing the above-mentioned provider's computer equipment,
Commercial transaction support system equipped with. There are a plurality of providers as the at least one provider,
The commercial transaction support system according to claim 1, wherein the inventory management means manages the inventory data so that the inventory amount of the products provided by each of the plurality of providers at the distribution base is reflected in the inventory data. .. The plurality of providers include consignors and trustees who have a consignment relationship regarding the transaction of the goods.
When the product corresponding to the order received by the order processing means includes the product of the consignor, the sales processing means purchases the product from the consignee and sells it to the restaurant. in addition to providing the information required for the processing of each of the sales price of the dealer and the trustee before Symbol retailer of computer equipment and computer equipment of the trustee is regarded as, in order that the order processing means has received Information necessary for processing the sales price of the consignor, which should be generated when the consignor considers that the consignor's product included in the corresponding product has been sold to the consignee, is used for selling the product. The commercial transaction support system according to claim 2, which is generated based on information indicating a track record and provides the information to the computer equipment of the consignor. The commercial transaction support system according to claim 3, further comprising a browsing control means for browsing inventory data related to products provided by the consignor from the computer device of the consignor. The storage means further stores credit information that specifies the credit conditions set by the store for the restaurant.
The order processing means according to any one of claims 1 to 4, which controls acceptance of an order from the restaurant based on the credit information so that an order contrary to the credit conditions is not established. Commercial transaction support system. The commercial transaction support system according to any one of claims 1 to 5, wherein the computer system is further provided with a product information setting means for setting the product data based on a request from the provider. The storage means further stores transaction range information that defines the transaction range of each store.
The computer system is further provided with a transaction restricting means for preventing the occurrence of a transaction between a restaurant and a store having a relationship outside the transaction range based on the transaction range information. The commercial transaction support system according to any one of 6. The commercial transaction support system according to any one of claims 1 to 6, wherein the computer system is further provided with a book data setting means for setting the book data based on a request from the store. The storage means further stores transaction range information that defines the transaction range of each store.
In the computer system, based on the transaction range information, a restaurant that is out of the transaction range for the store is prevented from being recorded in the book data as a restaurant that has a business relationship with the store. The commercial transaction support system according to claim 8, further comprising a transaction limiting means for restricting the setting of the booked data by the bookkeeping data setting means. The storage means further stores price information recording the wholesale price of the product from the provider to each store and the retail price of the product from each store to each restaurant.
The order processing means provides the product selection information so as to include the retail price.
The sales processing means generates information necessary for processing the sales price at the store based on the retail price, and generates information necessary for processing the sales price of the provider based on the wholesale price. The commercial transaction support system according to any one of claims 1 to 9. Wherein the computer system, the wholesale price is set based on an instruction of the provider, the claims are the obtained retail price further price setting means for setting by calculating the provided based on the set the wholesale price The commercial transaction support system according to 10.

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