JP6690219B2 - Information processing device, sales promotion method, and sales promotion program - Google Patents

Description

  The present invention relates to an information processing device, a sales promotion method, and a sales promotion program.

  The user of the medical institution, for example, pays the medical treatment fee according to the medical treatment contents after the medical treatment. Then, the user receives the receipt or the medical bill, for example, after the payment of the medical expenses is completed. In addition, the user may receive a prescription depending on the medical care content, for example. In such a case, the user purchases the drug according to the prescription, for example, using a pharmacy.

  As prior art, for example, at the time of shopping, when presenting the balance and the product of an amount matching the balance to the customer, based on the information that can be estimated the health condition of the customer obtained from a medical institution, There is a technology to extract products with matching prices. In addition, for example, there is a technique in which an electronic cash register installed in each department such as a department store or a supermarket prints various messages on receipts.

JP, 2010-20493, A JP-A-63-211491

  However, with the conventional technology, for example, it is difficult to effectively promote sales to users who have visited a medical institution.

  In one aspect, an object of the present invention is to provide an information processing device, a sales promotion method, and a sales promotion program capable of effectively promoting sales to users of medical institutions.

  According to one aspect of the present invention, medical treatment history information in which medical treatment dates and medical treatment contents received at each medical institution of each of a plurality of grouped users who use the medical institution are associated with each other is stored. When the storage unit and the receipt or the medical treatment statement for any of the users included in the plurality of users in the medical institution are issued, the medical history information is referred to and the receipt is calculated from the medical treatment date. A control unit that outputs sales promotion information of a product corresponding to the medical care content associated with the medical care date when it is detected that the period up to the date of issuing the medical report or the medical care statement has passed the first period. , An information processing apparatus having a, a sales promotion method, and a sales promotion program are proposed.

  According to one aspect of the present invention, it is possible to effectively promote sales to users of medical institutions.

FIG. 1 is an explanatory diagram showing an operation example of the information processing apparatus according to the present invention. FIG. 2 is an explanatory diagram showing an example of a system in the medical mall. FIG. 3 is a block diagram illustrating a hardware configuration example of the information processing device. FIG. 4 is a block diagram showing an example of the hardware configuration of the database server. FIG. 5 is an explanatory diagram showing an example of a family database. FIG. 6 is an explanatory diagram showing an example of the medical care information database. FIG. 7 is an explanatory diagram showing an example of a drug association database. FIG. 8 is an explanatory diagram showing an example of a recommended product database. FIG. 9 is an explanatory diagram showing the correspondence between the printing reason and the coupon template. FIG. 10: is explanatory drawing which shows a template and a coupon example. FIG. 11 is a block diagram showing a functional configuration example of the information processing apparatus. FIG. 12 is an explanatory diagram illustrating an example of obtaining a patient ID of the same household based on the patient ID. FIG. 13 is an explanatory diagram showing a specific example of recommended products according to the chief complaint and the medical examination department. FIG. 14 is an explanatory diagram showing a specific example of recommended products according to prescription information. FIG. 15 is an explanatory diagram showing a specific example of recommended products according to the chief complaint. FIG. 16 is an explanatory diagram showing a printing example based on the print content file. FIG. 17 is an explanatory diagram showing a first example of printing on a receipt or a medical treatment statement. FIG. 18 is an explanatory diagram showing a second example of printing on a receipt or a medical treatment statement. FIG. 19 is a flowchart showing an example of an information processing procedure by the information processing device. FIG. 20 is a flowchart showing an example of the search processing procedure shown in FIG. FIG. 21 is a flowchart showing an example of search processing based on the medical examination department and the chief complaint shown in FIG. FIG. 22 is a flowchart showing an example of a search processing procedure based on the chief complaint using the drug association database shown in FIG. FIG. 23 is a flowchart showing an example of a prescription-based search processing procedure using the drug association database shown in FIG.

  Embodiments of an information processing apparatus, a sales promotion method, and a sales promotion program according to the present invention will be described in detail below with reference to the accompanying drawings.

  FIG. 1 is an explanatory diagram showing an operation example of the information processing apparatus according to the present invention. The information processing device 100 is a computer that promotes sales according to the medical condition of a plurality of users who use the medical institution 110 and are grouped. The medical institution 110 is, for example, a hospital, a clinic, a dispensing pharmacy, or the like. In the example of FIG. 1, the information processing device 100 is a device installed in the medical institution 110, but is not limited to this, and may be an external server or the like accessible to the device installed in the medical institution 110. .

  The user of the medical institution 110, for example, pays the medical care fee according to the medical care content after the medical care. Then, the user receives the receipt or the medical bill, for example, after the payment of the medical expenses is completed. In addition, the user may receive a prescription depending on the medical care content, for example. In such a case, the user purchases the drug according to the prescription, for example, using a pharmacy. Further, the user may purchase not only the prescribed medicine but also a product according to the symptoms of the disease. For example, in the case of a cold, a mask, a mouthwash, an oral rehydration solution and the like can be mentioned.

  Further, there is a medical mall in which a plurality of medical institutions 110 such as clinics and pharmacies live in the same building or facility. The user can complete medical treatment and purchase of medicines only in the medical mall, for example. The manager of the medical mall wants to improve the sales of the medical mall as a whole, for example, by having the user of the medical institution 110 purchase a product at a pharmacy in the medical mall.

  On the other hand, the user can only receive medical treatment at the medical institution 110 in the medical mall and purchase the drug at a pharmacy outside the medical mall. In addition, for example, when the user already has the product, the user may purchase the product after consuming it to some extent. In such a case, the user is likely to purchase the product at a pharmacy near his / her home other than the medical mall without visiting the medical mall. Therefore, the manager of the medical mall may carry out sales promotion in order to have the person purchase the product at, for example, a pharmacy in the medical mall.

  However, with the conventional technology, for example, it is difficult to effectively promote sales to a user who has been examined at the medical institution 110. For example, it is difficult to determine what kind of product should be recommended to the user and what the user should purchase. Further, for example, it is difficult to determine when the user should purchase the product.

  Therefore, in the present embodiment, when issuing a receipt or medical statement to a patient in the family at medical institution 110, information processing apparatus 100 has passed a predetermined period of past medical days based on the medical history of the family. Outputs product sales promotion information according to the medical treatment contents on the medical treatment day.

  As a result, it is possible to promote the sale of products according to the medical condition of the user's family. In addition, for example, sales can be promoted at a time when a user's product or the like is consumed, such as when a predetermined period has passed from the medical treatment day. Therefore, it is possible to effectively promote the sales to the user of the medical institution 110. Further, if the sales promotion information can be used in the medical mall, the sales of the entire medical mall can be improved.

  Here, the receipt is a proof of payment issued when the medical expenses are paid. The medical expenses are, for example, medical treatment expenses, dispensing expenses, medical treatment expenses, and the like. The medical treatment statement is a document that describes medical treatment contents, examinations, prescription drugs, and the like in the medical institution 110. The medical treatment statement is issued, for example, at the medical institution 110 by payment of medical expenses. Specifically, the items to be described in the medical treatment statement are, for example, the medical treatment contents that are the basis of medical expenses, the names of examinations and treatments performed, the names of prescribed drugs, and their individual points and quantities. .

  Here, the storage unit 101, for example, medical treatment history information 102 that indicates the medical treatment date and the medical treatment content that each of a plurality of grouped users who use the medical institution 110 received medical treatment at the medical institution 110 in association with each other. Memorize Here, the plurality of grouped users are, for example, the same household or family. A household is a group of people who actually live in the same dwelling and share a living. A family is, for example, a group of relatives formed mainly of related persons such as a married couple and their children and parents. In addition, the plurality of users who are grouped may be the plurality of users who are registered as the same group by the users.

  A user who uses a medical institution is, for example, a patient. Taking a household as an example, the storage unit 101 can group the households by storing family information that represents the household and the user in association with each other. In the example of FIG. 1, four users are one group. Further, in the example of FIG. 1, the medical care contents are the main complaint and the prescription, but the medical care contents are not limited to this, and may be the treatment contents such as injections and allowances, the contents of examinations and medical examinations, and the examination results such as symptoms. Here, the medical treatment date and the medical treatment content represented by the medical treatment history information 102 are also referred to as the medical treatment date and the medical treatment content included in the medical treatment history information 102.

  The information processing apparatus 100 refers to the medical treatment history information 102, for example, when a receipt or medical treatment statement is issued, and determines a predetermined period from the medical treatment date to the date when the receipt or medical treatment statement is issued. When the expiration of the period is detected, the sales promotion information of the product corresponding to the medical care content associated with the medical care date is output. Here, the date when the receipt or the medical statement is issued is also referred to as the current day. For example, the information processing apparatus 100 refers to the medical treatment history information 102 when a receipt or a medical treatment statement is issued, and refers to the medical treatment date before the current date and the medical treatment date that is a predetermined period after the medical treatment date. The sales promotion information of the product corresponding to the medical care content associated with is output. The receipt or medical treatment statement is a receipt or medical treatment statement about a user included in a plurality of users in the medical institution 110. When a receipt or medical statement is issued for the user, for example, the payment has been completed. If the medical institution 110 is a clinic, the receipt or the medical treatment statement is a receipt issued according to the content of medical treatment. If the medical institution 110 is a pharmacy, the receipt is a receipt issued in response to the purchase of the medicine. In the example of FIG. 1, it is assumed that the users included in the plurality of users receive medical treatment at the medical institution 110 on “11/14” and complete the payment.

  Specifically, the information processing apparatus 100 refers to the medical treatment history information 102, for example, and identifies a medical treatment date that has passed a predetermined period from the medical treatment date out of the medical treatment days before the current day. The predetermined period may be set by the administrator of the information processing apparatus 100 or the like, and may be, for example, a prescription period included in the medical care content. The predetermined period may be, for example, several days or may be a prescription period. In the example of FIG. 1, a predetermined period will be described as a prescription period. The medical treatment date included in the medical treatment history information 102-1 to the medical treatment history information 102-3 is before the current day.

  For example, since the medical treatment date represented by the medical treatment history information 102-1 is “11/2” and the prescription period is 14 days, the medical treatment date represented by the medical treatment history information 102-1 has not passed the prescription period. It is a medical treatment day. For example, since the medical treatment date represented by the medical treatment history information 102-2 is “11/11” and the prescription period is 5 days, the medical treatment date represented by the medical treatment history information 102-2 has not passed the prescription period. It is a medical treatment day. For example, the medical treatment date represented by the medical treatment history information 102-3 is “11/5” and the prescription period is 3 days. Therefore, the medical treatment date represented by the medical treatment history information 102-3 is a medical treatment date that has passed the prescription period. Is.

  Here, the information processing apparatus 100 identifies the medical treatment date “11/5”. Next, the information processing apparatus 100 specifies the medical care content associated with the specified medical care date, for example. The information processing apparatus 100 identifies the main complaint "insomnia, stress" and the prescription "sleep inducer" as the medical care contents associated with the medical care date "11/5".

  Then, the information processing apparatus 100 outputs the sales promotion information of the product corresponding to the medical care content when the receipt or the medical care statement is issued. The product here may be, for example, a drug, a food such as a supplement, or a product such as a mask.

  The product corresponding to the medical care content may be, for example, a product corresponding to the main complaint or a product corresponding to the prescribed drug. For example, in the case of the product corresponding to the main complaint, the information processing apparatus 100 sets the product for alleviating the main complaint as the recommended product. For example, when the main complaint is symptom of hay fever, goggles or mask for hay fever may be a recommended product.

  Further, for example, in the case of a product corresponding to a prescribed drug, the information processing apparatus 100 sets a drug that can obtain the same effect / efficacy as the prescribed drug as a recommended product. Further, it may be the same drug as the prescribed drug. When a product that can be purchased without a prescription, such as a mouthwash or a poultice, is prescribed on a past medical day, the same product may be used as a product corresponding to the medical care content. For example, when a blood booster or the like is prescribed, an iron supplement may be a recommended product.

  The information processing apparatus 100 outputs sales promotion information when issuing a receipt or a medical statement, for example. Examples of the output format include output to a screen such as a display and output of a print instruction to a printing device. The information processing apparatus 100 displays sales promotion information on the display of the automatic payment machine when issuing a receipt or a statement when using the automatic payment machine for payment of medical expenses, for example. Good. Further, the information processing apparatus 100 may display the sales promotion information on the screen and output the printing instruction of the sales promotion information to the printing machine when the issuing instruction is issued by the operation of the user.

  In addition, the information processing apparatus 100 outputs, for example, a print instruction for printing sales promotion information on a receipt or a medical statement to a printing device corresponding to the medical institution 110. The printing device is, for example, a printer. The user may check the receipt or the medical statement in order to check the content of the medical expenses, and the user is more likely to see the sales promotion information. In addition, the receipt or the medical statement may be stored at home, and there is a high possibility that the receipt or medical statement will be brought home. In particular, receipts may be required to be submitted when receiving medical expenses deductions and high-cost medical expenses, and should be kept in a safe place so as not to be lost or damaged. Therefore, by printing the sales promotion information on the receipt or the medical statement, there is a high possibility that the user will see the sales promotion information. Therefore, sales can be effectively promoted.

  In this way, it is possible to promote the sales of recommended products according to the medical condition of the family, and it is possible to carry out effective sales promotion. For example, when the medical institution 110 is in a medical mall, sales of the entire medical mall can be improved by promoting the sale of products that can be purchased at a prescription pharmacy in the medical mall.

(System in medical mall)
FIG. 2 is an explanatory diagram showing an example of a system in the medical mall. In FIG. 2, the system 200 includes a database server 211 and an information processing device 100. In the system 200, the database server 211 and the information processing device 100 are connected via a wired or wireless network 210 in the medical mall. The network 210 is, for example, a LAN (Local Area Network), a WAN (Wide Area Network), or the Internet.

  Here, the system 200 is, for example, the system 200 introduced into a medical mall including a plurality of medical institutions 110-1 to 110-5 such as a pharmacy, a clinic, and a hospital. The system 200 manages, by the database server 211, the medical treatment date and the medical treatment content of the user who visited each of the plurality of medical institutions 110-1 to 110-5 as a history.

  The database server 211 has, for example, various databases described later with reference to FIGS. The various databases are, for example, a family database, a medical care information database, a drug association database, a recommended product database, etc., which will be described later with reference to FIGS.

  The plurality of medical institutions 110-1 to 110-5 are respectively provided with the information processing devices 100-1 to 100-5. The information processing apparatus 100 reads, for example, a medical examination ticket owned by a user of a medical institution and receives identification information of the user. The information processing apparatus 100 transmits to the database server 211 the medical treatment date and medical treatment content that the user consulted with the medical institution in association with the received identification information of the user. The information processing device 100 is, for example, a PC, a notebook PC, a tablet PC, a smartphone, or the like used by a medical worker in a medical institution.

  In this embodiment, the device provided in the medical institution 110 is the information processing device 100. Not limited to this, a server may be provided in addition to the database server 211, and the server becomes, for example, the information processing device 100, and may perform processing in response to a request from a device provided in the medical institution 110.

  In this way, by introducing the system 200 to which the information processing apparatus 100 shown in FIG. 1 is applied to a medical mall, a user of the medical mall can obtain sales promotion information of a product according to the illness of the user's family. . Moreover, the user of the medical mall can obtain the sales promotion information of the product according to the illness of the user. Further, the user of the medical mall can obtain the sales promotion information of the product according to the prevention of the morbidity of the user's family. Further, by promoting sales so that users can purchase more products in the medical mall, the manager of the medical mall can improve the sales of the medical mall.

  Here, the case where the system 200 is introduced into a medical mall has been described, but the present invention is not limited to this. For example, the system 200 may be installed in a single medical institution. In this case, the application server is a computer provided in the medical institution and may be integrated with the information processing device 100 provided in the medical institution.

(Example of hardware configuration of information processing apparatus 100)
Next, a hardware configuration example of the information processing device 100 included in the system 200 illustrated in FIG. 2 will be described with reference to FIG. 3.

  FIG. 3 is a block diagram illustrating a hardware configuration example of the information processing device. In FIG. 3, the information processing apparatus 100 includes a CPU (Central Processing Unit) 301, a ROM (Read Only Memory) 302, a RAM (Random Access Memory) 303, a disk drive 304, and a disk 305. The information processing apparatus 100 also includes an I / F (Interface) 306, a keyboard 307, a mouse 308, a display 309, and a reader 311. Further, the CPU 301, the ROM 302, the RAM 303, the disk drive 304, the I / F 306, the keyboard 307, the mouse 308, the display 309, the printer 310, and the reader 311 are connected by the bus 300, respectively.

  Here, the CPU 301 controls the entire information processing apparatus 100. The ROM 302 stores programs such as a boot program. The RAM 303 is used as a work area for the CPU 301. The disk drive 304 controls the reading / writing of data with respect to the disk 305 under the control of the CPU 301. The disk 305 stores the data written under the control of the disk drive 304. Examples of the disk 305 include a magnetic disk and an optical disk.

  The I / F 306 is connected to a network 210 such as a LAN, WAN, or the Internet through a communication line, and is connected to another device (for example, another information processing device 100 or database server 211) via this network 210. The I / F 306 administers an internal interface with the network 210 and controls input / output of data from / to external devices. As the I / F 306, for example, a modem or a LAN adapter can be adopted.

  The keyboard 307 and the mouse 308 are interfaces for inputting various data by user's operation. The display 309 is an interface that outputs data according to an instruction from the CPU 301. The display 309 displays, for example, a cursor, an icon, or a tool box, as well as data such as a document, an image, and functional information. As the display 407, for example, a liquid crystal display, a CRT (Cathode Ray Tube), or the like can be adopted.

  The printer 310 is an inkjet printer, a laser printer, a thermal transfer printer, or the like. Further, the printer 310 may be a multifunction machine having functions such as a copying machine and a scanner. The printer 310 prints data such as a document or an image on paper or a transparent sheet according to an instruction from the CPU 301. Specifically, for example, each printer 310 prints a receipt (image data of an electronic receipt) issued by each medical institution 110 on a receipt-only paper (for example, copy protection paper). The receipt printed out may be stamped with a seal for certifying the original.

  The reader 311 is, for example, a device that reads data from a card. The card is, for example, a medical examination ticket that can be used at the medical institution 110 in the medical mall. Examples of the card include a magnetic card, an IC (Integrated Circuit) card, and a card on which a barcode or a three-dimensional code is written.

  Here, the case where the information processing apparatus 100 has the printer 310 and the reader 311 has been described, but the information processing apparatus 100 is not limited to this. For example, the printer 310 and the reader 311 may exist independently of the database server 211 and the information processing apparatus 100 in a state where they can communicate with the database server 211 and the information processing apparatus 100 via the network 210.

  Although not shown, the information processing apparatus 100 may include an input device that captures images and moving images from a camera and an input device that captures sound from a microphone. Further, the information processing apparatus 100 may include, for example, an SSD (Solid State Drive), a semiconductor memory, and the like, in addition to the above-described configuration unit.

(Example of hardware configuration of database server 211)
Next, a hardware configuration example of the database server 211 included in the system 200 shown in FIG. 2 will be described with reference to FIG.

  FIG. 4 is a block diagram showing an example of the hardware configuration of the database server. In FIG. 4, the database server 211 has a CPU 401, a ROM 402, a RAM 403, a disk drive 404, and a disk 405. Further, the CPU 401, the ROM 402, the RAM 403, the disk drive 404, and the I / F 406 are connected by the bus 400, respectively.

  Here, the CPU 401 controls the entire database server 211. The ROM 402 stores programs such as a boot program. The RAM 403 is used as a work area for the CPU 401. The disk drive 404 controls the reading / writing of the data with respect to the disk 405 according to control of CPU401. The disk 405 stores the data written under the control of the disk drive 404. Examples of the disk 405 include a magnetic disk and an optical disk.

  The I / F 406 is connected to a network 210 such as a LAN (Local Area Network), a WAN (Wide Area Network), or the Internet through a communication line, and is connected to another device via the network 210. The I / F 406 administers an internal interface with the network 210 and controls the input / output of data from an external device. As the I / F 406, for example, a modem or a LAN adapter can be adopted.

  Although illustration is omitted, the database server 211 may have, for example, a keyboard, a mouse or the like which is an interface for inputting various data by a user's operation. Further, the database server 211 may have an output device such as a display which is an interface for outputting data according to an instruction from the CPU 401. The database server 211 may have an input device that captures images and moving images from a camera and an input device that captures sound from a microphone. Further, the information processing device 100 may include, for example, an SSD, a semiconductor memory, or the like, in addition to the above-described configuration unit.

  FIG. 5 is an explanatory diagram showing an example of a family database. The family database 500 manages, for example, identification information of users who use medical malls for each household. The family database 500 has fields of household ID (identification), patient ID, relationship, and age, for example. By setting information in each field, patient information (for example, 501-1 to 501-4) is stored as a record. The family database 500 is stored in, for example, the disk 405 of the database server 211 described above.

  Identification information for identifying a household is set in the household ID field, for example. Identification information for identifying a patient who is a user of the medical mall is set in the patient ID field. In the relationship field, for example, information indicating relationships in a plurality of patients having the same household ID is set. For example, "father", "mother", "oldest son", "oldest daughter", "grandfather", "grandmother", etc. may be mentioned. For example, the age of the patient is set in the age field.

  Thus, by assigning the same household ID to each household, the users of the medical mall can be grouped into each household. Here, the groups are grouped by household, but they may be grouped by family.

  For example, taking the patient information 501-1 as an example, the household ID is “F1”, the patient ID is “A1”, the relationship is “father”, and the age is “35”. Further, for example, according to the family database 500, it is possible to determine that the patient with the patient ID “A1” and the patients with the patient IDs “A2” and “A3” are in the same household.

  FIG. 6 is an explanatory diagram showing an example of the medical care information database. The medical care information database 600 manages information on the medical care contents of patients. The medical care information database 600 has, for example, fields of patient ID, medical treatment date, medical examination department, chief complaint, prescription, and prescription period. By setting information in each field, medical history information (for example, 601-1 to 601-4) is stored as a record. The medical care information database 600 is stored in, for example, the disk 405 of the database server 211 described above.

  Identification information for identifying a patient is set in the patient ID field. In the medical care date field, the medical care date of the patient is set. In the field of the medical examination department, the medical department that the patient has seen at the medical institution in the medical mall is set. Information on the chief complaint when the patient receives the medical examination is set in the chief complaint field. Prescription information is set in the prescription field. For example, the name of the drug prescribed to the patient, the type name of the prescribed drug, and the like are set as the prescription information. In the field of prescription period, the prescription period of the prescription prescribed to the patient is set.

  Taking the medical treatment history information 601-1 as an example, the patient ID is “A1” and the medical treatment date is “9/1”. The medical examination department is "internal medicine" and the chief complaint is "unwell". The prescription is "cold medicine ABC" and the prescription period is "5 days worth".

  FIG. 7 is an explanatory diagram showing an example of a drug association database. The drug association database 700 manages a main complaint and a prescription in association with each other for each category. The drug association database 700 has fields for category ID, category, chief complaint, and prescription. By setting information in each field, category information (for example, 701-1 to 701-3) is stored as a record. The drug association database 700 is stored in, for example, the disk 405 of the database server 211 described above.

  An ID for identifying a category is set in the category ID field. In the category field, a category for classifying symptoms is set. Categories include, for example, insomnia, hay fever, common cold, general eyes, and the like. With this category, the category information 701 is associated with the recommended product information included in the recommended product database 800 described with reference to FIG. Information on the main complaint according to the category is set in the main complaint field. Due to this chief complaint, the category information 701 is linked to the recommended product information included in the recommended product database 800 described with reference to FIG. In the field of prescription, information on drugs that may be prescribed depending on the category is set. Further, the category information 701 is linked to the medical treatment history information 601 included in the medical treatment information database 600 by the chief complaint or the prescription.

  FIG. 8 is an explanatory diagram showing an example of a recommended product database. The recommended product database 800 manages information on products that are desired to be sold. The recommended product database 800 has fields of, for example, a recommended product CD, a recommended product, a category, a medical examination department, a chief complaint, recommended contents, and a patient only / morbidity prevention flag. By setting information in each field, recommended product information (for example, 801-1 to 801-5) is stored as a record. The recommended product database 800 is stored in, for example, the disk 405 of the database server 211 described above.

  In the field of the recommended product CD, a code of the recommended product is set as identification information for identifying the recommended product. In the category field, the name of the symptom or efficacy site when a drug is classified into multiple types according to the symptom or efficacy site is set. In the field of the medical examination department, the name of the medical department that the patient who wants to sell the recommended product or the family of the patient has received is set. Information on the chief complaint when the patient who wants to sell the recommended product or the family of the patient receives the medical examination is set in the chief complaint field. Information of a recommended sentence for promoting the sale of the recommended product is set in the recommended content field.

  Information indicating whether or not the recommended product is a product intended only for the patient is set in the field of patient only / morbidity prevention flag. The product that is not intended only for the patient is, for example, a product intended for the patient and a product for preventing morbidity of the family of the patient. For example, in the case of a cold, a mask or a mouthwash is a product for patients and also a product for preventing morbidity of the patient's family. On the other hand, for example, an over-the-counter drug that suppresses throat inflammation in the case of a cold is a product for patients. If the recommended product is a product intended only for the patient, “patient only” is set, and if the recommended product is not a product intended only for the patient, “morbidity prevention” is set.

  FIG. 9 is an explanatory diagram showing the correspondence between the printing reason and the coupon template. The table 900 is information that associates the printing reason with the coupon template. The table 900 has fields for print reason number, print reason, and template number. It is stored as a record by setting information in each field.

  A number for identifying the printing reason is set in the printing reason number field. Information on the reason for printing the coupon is set in the printing reason field. Identification information for identifying the coupon template is set in the template field. Here, the printing reason number is used when registering the print information in the print content described later. It is possible to determine which template to use based on the printing reason number, and the coupon is issued based on the determined template.

  FIG. 10: is explanatory drawing which shows a template and a coupon example. FIG. 10 shows templates tmp1 to tmp5.

  The template tmp1 is, for example, a template text of a coupon when recommending a product suitable for the health condition of the patient. When the template tmp1 is used, the text of the coupon can be created by inputting the main complaint, the recommended product, and the recommended content in the corresponding part of the template tmp1. As in the example of FIG. 10, the main complaint is "fever", the recommended product is "○○ drink", and the recommended content is "prevent dehydration due to fever". In this case, the main complaint is entered in the "main complaint" portion of the template tmp1, and the text of the coupon is "to you of fever". Then, the recommended product is input to the recommended product portion in the template, and the coupon text is "XX drink". Further, the recommended content is input in the recommended content portion in the template tmp1.

  The template tmp2 is, for example, a template text of a coupon when recommending a product that prevents a family member from being affected by a patient's health condition. When using the template tmp2, the text of the coupon can be created by inputting the recommended product and the recommended content in the corresponding portion of the template tmp2.

  The template tmp3 is, for example, a template statement of a coupon when recommending a product suitable for the health condition of the patient's family. When the template tmp3 is used, the text of the coupon can be created by inputting the recommended product and the recommended content in the corresponding portion of the template tmp3.

  The template tmp4 is, for example, a template text of a coupon when recommending related products for a drug out of a patient family. In the case of using the template tmp4, the text of the coupon can be created by inputting the recommended product and the recommended content in the corresponding part in the template tmp4.

  The template tmp5 is, for example, a template sentence of a coupon when recommending a related product for a drug out of the patient. When the template tmp5 is used, the text of the coupon can be created by inputting the recommended product and the recommended content in the corresponding part of the template tmp5.

(Example of functional configuration of information processing apparatus 100)
FIG. 11 is a block diagram showing a functional configuration example of the information processing apparatus. The information processing device 100 includes a storage unit 101, an acquisition unit 1101, a specifying unit 1102, and an output unit 1103. The storage unit 101 is realized by the ROM 302, the RAM 303, the disk 305, and the like. The processing of the control unit from the acquisition unit 1101 to the output unit 1103 is coded in a program stored in the storage unit 101 such as the ROM 302, the RAM 303, and the disk 305 accessible by the CPU 301 illustrated in FIG. Then, the CPU 301 reads the program from the storage unit 101 and executes the processing coded in the program. This realizes the processing of the control unit. The processing result of the control unit is stored in, for example, the storage unit 101 or the like. For example, the storage unit 101 stores various information acquired from the database server 211 by the control unit.

  The acquisition unit 1101 acquires a patient ID at the time of consultation. The acquisition unit 1101 acquires, for example, the patient ID from the patient's medical examination ticket by the reader 311.

  The acquisition unit 1101 acquires, from the family database 500, the patient IDs belonging to the same group as the patient IDs among the users of the medical mall based on the acquired patient IDs. Here, belonging to the same group means a group having the same patient ID and the same patient ID as the acquired patient ID.

  The output unit 1103 also refers to the medical treatment history information 601, and promotes sales of a product corresponding to the medical treatment content associated with the medical treatment day that is the first medical treatment day that has elapsed from the medical treatment day before the current medical treatment day. Output information. The output unit 1103 outputs the sales promotion information when the medical institution 110 issues a receipt or a medical statement for a user included in a plurality of users.

  Specifically, the specifying unit 1102 refers to the medical care information database 600, and specifies the medical care content associated with the medical care day that has passed the first period from the medical care day among the medical care days before the current day. The specified timing may be the timing at which the medical institution 110 issues a receipt or medical treatment statement for the patient, or the timing at which the acquisition unit 1101 acquires the patient ID.

  Next, the identifying unit 1102 identifies, for example, a product corresponding to the identified medical care content. Specifically, for example, the identifying unit 1102 refers to the recommended product database 800 and identifies the product of the recommended product information 801 in which the main complaints included in the medical care contents match. Further, specifically, the identifying unit 1102 identifies, for example, the category database, and identifies the category in which the prescription included in the identified medical care content matches. Then, the identifying unit 1102 identifies the product associated with the identified category by referring to the recommended product database 800, for example. Then, the output unit 1103 outputs, for example, sales promotion information of the specified product.

  In addition, the output unit 1103 refers to the medical treatment history information 601 and sets the product corresponding to the medical treatment content associated with the medical treatment date after the first period has passed as the product for the user associated with the medical treatment date. Output sales promotion information to promote sales. Specifically, the identifying unit 1102 refers to the medical treatment history information 601, for example, and identifies the patient ID associated with the medical treatment date after the lapse of the first period. Then, when the specified patient ID and the patient ID of the user to whom the receipt or medical statement is issued are the same, the output unit 1103 described above when the receipt or medical statement is issued. The sales promotion information is output using the template tmp5. Specifically, the output unit 1103 generates sales promotion information, for example, by providing the template tmp5 with information on recommended products and recommended contents included in the medical care contents. Accordingly, it is possible to output the sales promotion information of the product corresponding to the medical care content associated with the medical care day after the lapse of the first period.

  If the patient ID included in the detected medical history information 601 and the patient ID of the user acquired on the day are not the same, the output unit 1103 outputs, for example, when a receipt or medical statement is issued. Then, the sales promotion information is output using the template tmp4 described above. Specifically, the output unit 1103 generates sales promotion information, for example, by providing the template tmp4 with information on recommended products and recommended contents included in the medical care contents. Accordingly, it is possible to output the sales promotion information of the product corresponding to the medical care content associated with the medical care day after the lapse of the first period.

  In addition, the output unit 1103 refers to, for example, the medical history information 601 and, out of the medical treatment days from the second period before the current date to the current date, the medical treatment date after the first period has elapsed from the medical treatment day. The sales promotion information of the product corresponding to the associated medical care content is output. The second period is, for example, a preset period. The second period may be set according to the product for which sales promotion is desired. The second period may be, for example, 2 weeks. Further, the first period may be, for example, a prescription period of a prescription included in the medical care content.

  Specifically, the identifying unit 1102 refers to the medical care information database 600, and among the medical care days from the day that is the second period before the current day to the current day, the medical care day that has passed the first period from the medical care date. The associated medical care content is specified. Thus, for example, if the second period is short, it is possible to promote the sale of a product according to the medical condition of the family to a user who has a family member who has recently undergone medical treatment and whose prescription period has passed. it can.

  The identifying unit 1102 refers to the recommended product database 800, for example, and identifies a product corresponding to the identified medical care content. Then, the output unit 1103 outputs, for example, sales promotion information of the product specified by the specifying unit 1102.

  When the patient ID included in the detected medical history information 601 is the same as the patient ID of the user acquired on the day, the output unit 1103 creates sales promotion information using the template tmp5. The output unit 1103 outputs the sales promotion information by, for example, giving the recommended product and the recommended content included in the detected medical history information 601 to the template tmp5. A specific example is shown in FIG. 10 described above.

  When the patient ID included in the detected medical history information 601 is different from the patient ID of the user acquired on the day, the output unit 1103 creates sales promotion information using the template tmp4. The output unit 1103 outputs the sales promotion information, for example, by providing the template tmp4 with recommended products and recommended contents included in the detected medical history information 601. A specific example is shown in FIG. 10 described above.

  Further, the output unit 1103 refers to the recommended product database 800, for example, and when the patient-only / morbidity-prevention flag indicates that the product is not only for the patient, the identified product is regarded as a product for a plurality of users. Output sales promotion information to promote sales. The output unit 1103 creates sales promotion information using the template tmp2, for example. As a result, it is possible to promote sales of products for the prevention of the user's family.

  When the receipt or the medical treatment statement is issued, the output unit 1103 refers to the medical treatment history information 601 and corresponds to the medical treatment contents associated with the medical treatment date from the second period before the current date to the current date. The sales promotion information of the product to be output is output. Specifically, for example, the identifying unit 1102 refers to the medical care information database 600, acquires the medical history information 601 having the same patient ID as the household ID, and stores the medical history information 601 in the storage unit 101. Then, the identifying unit 1102 refers to the medical treatment history information 601, and retrieves the medical treatment history information 601 including the medical treatment date between the second period before the current day and the current day.

  Then, the identifying unit 1102 identifies the medical care content included in the detected medical care history information 601. The identifying unit 1102 identifies the product associated with the medical care content by referring to the recommended product database 800. Then, the output unit 1103 outputs the sales promotion information of the specified product.

  Specifically, when the patient ID included in the detected medical history information 601 and the patient ID of the user acquired on the day are not the same, the output unit 1103 issues, for example, a receipt or a medical statement. At the time of sale, the sales promotion information is output using the template tmp2 described above. Specifically, the output unit 1103 generates sales promotion information, for example, by providing the template tmp2 with information on recommended products and recommended contents included in the medical care content. When the patient ID included in the detected medical history information 601 and the patient ID of the user acquired on the day are the same, the output unit 1103 issues, for example, a receipt or a medical statement. At this time, the sales promotion information is output using the template tmp1 described above. Specifically, the output unit 1103 generates sales promotion information, for example, by providing the template tmp1 with information on the chief complaint, recommended products, and recommended contents included in the medical care contents.

  Hereinafter, three examples of outputting the sales promotion information will be described with reference to FIGS. 12 to 18.

  FIG. 12 is an explanatory diagram illustrating an example of obtaining a patient ID of the same household based on the patient ID. Here, a family of three is the same household. The father's patient ID is "A1", the mother's patient ID is "A2", and the eldest son's patient ID is "A3". An example will be described in which the father visited "Otolaryngology" on "11/11".

  The acquisition unit 1101 acquires the patient ID “A1” from the medical examination card. Next, the acquisition unit 1101 identifies the household ID “A1”. The household ID is "F1". Then, the acquisition unit 1101 acquires the patient ID whose household ID is “F1”. Thereby, the patient IDs "A1" to "A3" are acquired. In this way, the identification information of each of the grouped users can be acquired.

  In the example of FIG. 12, a plurality of users in the same group are users whose household ID is “F1” and whose patient IDs are “A1” to “A3”. The medical treatment date and the date on which the receipt and the medical treatment statement are issued are the same, but may be different.

  Here, the second period is two weeks. The specifying unit 1102, for example, from the medical care information having the specified patient ID included in the medical care information database 600, the medical care history information 601 including the medical care day between the day when the medical care day is the second period before the current day and the current day. To search. Thereby, the patient ID and the medical care content can be specified. In the example of FIG. 12, the identifying unit 1102 sets the medical treatment history information 601-2 to the medical treatment history as the medical treatment history information 601 including the medical treatment date from two weeks before “11/11” to “11/11”. The information 601-4 is detected.

  Then, the identifying unit 1102 identifies the medical treatment content from the detected medical treatment history information 601, for example. When the receipt or the medical treatment statement is issued, the identifying unit 1102 refers to the storage unit 101 and performs the medical treatment for which the second period has elapsed out of the medical treatment days from the first period before the current date to the current date. Identify the day. Then, the specifying unit 1102 specifies the user and the medical care content associated with the specified medical care date.

  Next, the output unit 1103 outputs the sales promotion information as the product corresponding to the specified medical care content as the product for the user identified by the identified identification information.

  As described above, the medical care content is, for example, the main complaint and the prescription, but is not limited to this, and may be the treatment content such as injection or allowance, the content of the examination and the medical examination, and the medical examination result such as the symptom. The identifying unit 1102 identifies, for example, a product corresponding to the identified medical care content based on the recommended product database 800. More specifically, the identifying unit 1102 identifies recommended products and recommended contents having the same main complaint included in the identified medical care contents, for example, based on the recommended product database 800.

  Further, specifically, the identifying unit 1102 identifies a product corresponding to the medical care content and the medical department of the medical institution 110. Then, the output unit 1103 may output the sales promotion information of the specified product. As a result, it becomes possible to promote the sale of products that are more suitable for the medical condition.

  The product corresponding to the medical care content is, for example, a product corresponding to a prescription drug included in the medical care content. Further, the product corresponding to the medical care content is, for example, a product corresponding to the main complaint or the medical examination department included in the medical care content. 13 to 15 show specific examples of products corresponding to medical treatment contents.

  FIG. 13 is an explanatory diagram showing a specific example of recommended products according to the chief complaint and the medical examination department. The output unit 1103 searches the recommended product database 800 for recommended product information 801 including a main complaint and a consultation clinic that match the main complaint and the consultation clinic included in the detected medical history information 601.

  Here, the coincidence of the main complaints may be, for example, the same main complaint or a main complaint having similar symptoms. For example, if the condition is "bad" or "bad", it is determined that the chief complaints match. Those that can be determined to match the main complaints may be managed in advance by a database.

  Specifically, for example, the identifying unit 1102 detects recommended product information 801-3 including a main complaint and a medical examination department that match the main complaint and the medical examination department included in the medical history information 601-2. Then, the output unit 1103 outputs the sales promotion information of the recommended product included in the detected recommended product information 801-3, for the user represented by the specified patient ID. Here, the output unit 1103 temporarily saves the print content in the print content file 1300.

  The output unit 1103 sets the printing reason number in order to represent the user represented by the identified patient ID as the usage target. The output unit 1103 refers to only the patient / affected prevention flag included in the recommended product information 801 and is for a patient if “affected patient” is set, and if “affected prevention” is set, It is intended for the patient's family. “Affected patient” is set in the recommended product information 801-3. Further, since the specified patient ID is the same as the patient ID at the time of accounting on the day, the user to be used is the person himself / herself.

  Therefore, the identifying unit 1102 sets “1” as the print reason number based on the table 900. Then, the output unit 1103 prints the reason number set to "1", a complaint of "itchy eyes", recommended products of "pollen guard eye drops", and recommended contents of "repair eyes damaged by pollen." And are associated and stored in the print content file 1300. As shown in FIG. 12, since a plurality of pieces of medical treatment history information 601 are specified, they are once stored in the print content file 1300. However, when only one piece of medical treatment history information 601 is specified, the print content file 1300 is stored. Printing may be performed directly without storing.

  FIG. 14 is an explanatory diagram showing a specific example of recommended products according to prescription information. The identifying unit 1102 identifies a recommended product according to the prescription information included in the detected medical history information 601. The identifying unit 1102 searches, for example, the drug association database 700 for category information 701 having prescription information that matches the prescription information included in the medical history information 601. In the example of FIG. 14, the identifying unit 1102 detects category information 701-2 having prescription information that matches “internal medication (ear)” included in the medical history information 601-3.

  Next, the identifying unit 1102 searches the recommended product database 800 for recommended product information 801 having a category that matches the category included in the detected category information 701-2. In the example of FIG. 14, the identifying unit 1102 detects recommended product information 801-2 and recommended product information 801-3 by searching.

  Then, the identifying unit 1102 associates the recommended products and recommended contents included in the detected recommended product information 801-2, the set print reason number, and the main complaint included in the medical history information 601 with each other in association with the print content file 1300. Output to. Since the recommended product “pollen guard eye drops” has already been saved in the print content file 1300, the output unit 1103 does not have to save the same content again.

  FIG. 15 is an explanatory diagram showing a specific example of recommended products according to the chief complaint. The identifying unit 1102 identifies a recommended product according to the main complaint included in the detected medical history information 601. The identifying unit 1102 searches, for example, the drug association database 700 for category information 701 having a main complaint that matches the main complaint included in the medical history information 601. In the example of FIG. 15, the identifying unit 1102 detects category information 701-1 having a main complaint that matches at least one of the main complaints “sleepless” and the main complaint “stress” included in the medical history information 601-4. To do.

  Next, the identifying unit 1102 searches the recommended product database 800 for recommended product information 801 having a category that matches the category included in the detected category information 701-1. The category included in the category information 701-1 is “insomnia”. Therefore, the identifying unit 1102 detects the recommended product information 801-4 by searching. Then, the prescription period included in the medical treatment history information 601-4 has passed from the medical treatment date included in the medical treatment history information 601-4 instead of the “A1” that the patient ID of the medical treatment history information 601-4 received this time. Therefore, the output unit 1103 sets the printing reason number to 7 based on the table 900.

  The output unit 1103 displays the recommended product “Kwansou tea” and the recommended content “supports sleep” included in the detected recommended product information 801-4, the set print reason number, and the main complaint included in the medical history information 601. Are stored in the print content file 1300 in association with each other. Then, the output unit outputs sales promotion information based on the print content file 1300.

  Although not shown, the sales promotion product may be, for example, a recommended product according to the medical treatment content and the age of the patient. For example, if you are under 15 years old, a product for children may be a recommended product, and if you are 15 years or older, a product for adults may be a recommended product.

  FIG. 16 is an explanatory diagram showing a printing example based on the print content file. The output unit 1103 generates sales promotion information based on each record included in the print content file 1300. The output unit 1103 acquires the template of the text of the coupon based on the set print reason number. Here, the output unit 1103 acquires the template tmp1 and the template tmp5.

  Next, the output unit 1103 gives the template tmp1 the main complaint, recommended products, and recommended contents included in the record 1301-1 to create a text. Further, the output unit 1103 creates the text by giving the main complaint, the recommended product and the recommended content included in the record-2 to the template tmp1. Further, the output unit 1103 creates the text by giving the main complaint, the recommended product, and the recommended content included in the record 1301-3 to the template tmp5. Accordingly, the output unit 1103 can generate sales promotion information. Then, the output unit 1103 outputs the sales promotion information.

  Further, the output unit 1103 outputs a print instruction for printing sales promotion information on a receipt or a medical treatment statement to a printing device corresponding to the medical institution 110. The printing device here is, for example, the printer 310. Here, it is a receipt according to the content of medical treatment or a receipt according to a medicine by a prescription.

  A patient is likely to view a receipt or a medical bill, for example, in order to confirm the medical treatment cost or the medical treatment content. Therefore, by printing the sales promotion information on the receipt or the medical statement, the sales promotion information is likely to be noticed by the patient. In addition, since the patient may use the receipt for final tax return and the like, there is a high possibility that he / she will immediately bring it back without discarding it. For this reason, since the sales promotion information is printed on the receipt or the medical statement, the sales promotion information is less likely to be immediately discarded by the patient and more likely to be caught by the patient.

  FIG. 17 is an explanatory diagram showing a first example of printing on a receipt or a medical treatment statement. The sales promotion information is printed on the back side of the receipt or medical statement issued by the print instruction. For example, the content of the receipt or medical statement is printed on the surface of the receipt or medical statement. Then, for example, sales promotion information is printed on the back surface of the receipt or medical statement. This can prevent the user from immediately discarding the sales promotion information.

  FIG. 18 is an explanatory diagram showing a second example of printing on a receipt or a medical treatment statement. Further, the receipt or the medical treatment statement issued by the print instruction can be separated from the portion on which the sales promotion information is printed. This allows the user to use the promotional information separately from the receipt or medical statement. For this reason, it is possible to prevent the sales promotion information from being discarded and make it easier for the user to use.

  In medical malls, medical expenses are often paid independently at each clinic or dispensing pharmacy. Therefore, the sales promotion information can be used at any medical institution in the medical mall. Specifically, for example, the sales promotion information issued by the information processing device 100-1 in the medical institution 110-1 in the medical mall can be used in the dispensing pharmacy which is the medical institution 110-5 in the medical mall. To do. Accordingly, by issuing the sales promotion information of one medical institution to another medical institution, it is possible to improve the sales of the entire medical mall.

(Example of information processing procedure by information processing apparatus 100)
FIG. 19 is a flowchart showing an example of an information processing procedure by the information processing device. The information processing apparatus 100 acquires, for example, the patient ID of the patient for whom payment is to be made (step S1901). The information processing apparatus 100 acquires, for example, a patient ID having the same household ID of the household including the acquired patient ID (step S1902). Next, the information processing apparatus 100 selects an unsearched patient ID among the acquired patient IDs as a processing target (step S1903).

  The information processing device 100 performs a search process (step S1904). Next, the information processing apparatus 100 determines whether the processing has been completed for all the acquired patient IDs (step S1905). When it is determined that the processing has not been completed for all the acquired patient IDs (step S1905: No), the information processing apparatus 100 returns to step S1903. When it is determined that the processing has been completed for all the acquired patient IDs (step S1905: Yes), the information processing apparatus 100 determines whether or not there is information in the print content file 1300 (step S1906). If there is information in the print content file 1300 (step S1906: Yes), the information processing apparatus 100 moves to step S1908.

  When there is no information in the print content file 1300 (step S1906: No), the information processing apparatus 100 stores 2 in the print content number and any recommended product and recommended content (step S1907). Then, the information processing apparatus 100 determines whether to issue the receipt and the medical treatment statement (step S1908). In step S1908, the information processing apparatus 100 may determine whether to issue the receipt and medical treatment statement, for example, by determining whether the payment has been completed.

  When it is determined that the receipt and the medical treatment statement are not issued (step S1908: No), the information processing apparatus 100 returns to step S1908. When it is determined that the receipt and the medical treatment statement are issued (step S1908: Yes), the information processing apparatus 100 performs an output process (step S1909) and ends the series of processes. The output process here is, for example, a template corresponding to the print reason number of each print content information included in the print content file 1300 is acquired, and the main complaint, recommended product, and recommended content included in the print content information in the acquired template. Print contents are created by giving. Then, in the output process, a print instruction for printing the print content on the receipt and the medical statement is output to the printer 310. As a result, the printer 310 prints according to the print instruction, and the recommended product information is printed on the receipt and the medical treatment statement.

  FIG. 20 is a flowchart showing an example of the search processing procedure shown in FIG. The information processing apparatus 100 acquires the medical treatment history information 601 whose medical treatment date is within a predetermined period from the medical treatment history information 601 including the patient ID to be processed (step S2001). The information processing apparatus 100 determines whether or not there is unprocessed medical treatment history information 601 in the acquired medical treatment history information 601 (step S2002).

  When it is determined that there is unprocessed medical history information 601 (step S2002: Yes), the information processing apparatus 100 determines the medical history information 601 to be processed from the unprocessed medical history information 601 (step S2003). The information processing apparatus 100 performs a search process based on the medical examination department and the chief complaint (step S2004).

  Next, the information processing apparatus 100 performs a search process based on the chief complaint using the drug association database 700 (step S2005). Next, the information processing apparatus 100 performs a search process based on a prescription using the drug association database 700 (step S2006), and returns to step S2002.

  When it is determined in step S2002 that there is no unprocessed medical treatment history information 601 (step S2002: No), the information processing apparatus 100 ends the series of processes.

  FIG. 21 is a flowchart showing an example of search processing based on the medical examination department and the chief complaint shown in FIG. The information processing apparatus 100 searches for recommended product information 801 having the same medical examination department and chief complaint as the medical history information 601 to be processed (step S2101). Next, the information processing apparatus 100 determines whether or not it has been detected (step S2102). When it is determined that it has not been detected (step S2102: No), the information processing apparatus 100 ends the series of processes.

  When it is determined that it has been detected (step S2102: Yes), the information processing apparatus 100 determines whether or not the patient ID of the processing target is the patient ID of the patient who pays (step S2103). When it is determined that the patient ID of the processing target is the patient ID of the patient who pays (step S2103: Yes), the information processing apparatus 100 determines whether the recommended product is a product intended only for the patient ( Step S2104).

  When it is determined that the recommended product is not a product intended only for the patient (step S2104: morbidity prevention), the information processing apparatus 100 stores the printing reason number 2 and the recommended product and recommended content in the print content file 1300 ( (Step S2105), a series of processing is ended. When it is determined that the recommended product is a product only for the patient (step S2104: patient only), the information processing apparatus 100 stores 1 in the print reason number, the recommended product and the recommended content in the print content file 1300. (Step S2106), a series of processing ends.

  When it is determined that the patient ID of the processing target is not the patient ID of the patient who makes the payment (step S2103: No), the information processing apparatus 100 prints the print reason number in association with 3 and the recommended product and recommended content. It is stored in the content file 1300 (step S2107), and a series of processing is ended.

  FIG. 22 is a flowchart showing an example of a search processing procedure based on the chief complaint using the drug association database shown in FIG. The information processing apparatus 100 searches the medicine association database 700 for category information 701 having the same main complaint as the main complaint included in the medical history information 601 (step S2201). The information processing apparatus 100 determines whether or not the category information 701 is detected (step S2202). When it is determined that the category information 701 is not detected (step S2202: No), the information processing apparatus 100 ends the series of processes. When it is determined that the category information 701 has been detected (step S2202: Yes), the information processing apparatus 100 retrieves the recommended product information 801 having the same category as the category included in the detected category information 701 from the recommended product database 800. A search is performed (step S2203).

  Next, the information processing apparatus 100 determines whether or not the recommended product information 801 is detected (step S2204). When it is determined that the recommended product information 801 is not detected (step S2204: No), the information processing apparatus 100 ends the series of processes. When it is determined that the recommended product information 801 is detected (step S2204: Yes), the information processing apparatus 100 determines whether or not the patient ID of the processing target is the patient ID of the patient who pays (step S2205). .

  When it is determined that the patient ID of the processing target is the patient ID of the patient who pays the payment (step S2205: Yes), the information processing apparatus 100 determines whether the recommended product is a product only for the patient (step S2206). ). When it is determined that the recommended product is not a product only for the patient (step S2206: morbidity prevention), the information processing apparatus 100 stores 2 in the printing reason number, the recommended product and the recommended content (step S2207), and a series of steps. Ends the process. When it is determined that the recommended product is a product only for the patient (step S2206: patient only), the information processing apparatus 100 stores 1 in the printing reason number, the recommended product and the recommended content (step S2208), A series of processing ends.

  When it is determined that the patient ID of the processing target is not the patient ID of the patient who pays the payment (step S2205: No), the information processing apparatus 100 stores, for example, 3 in the printing reason number, recommended products and recommended contents. (Step S2209), a series of processing ends.

  FIG. 23 is a flowchart showing an example of a prescription-based search processing procedure using the drug association database shown in FIG. The information processing apparatus 100 searches the drug association database 700 for category information 701 having the same prescription as the prescription included in the medical history information 601 (step S2301). Next, the information processing apparatus 100 determines whether or not the category information 701 is detected (step S2302). When it is determined that the category information 701 is not detected (step S2302: No), the information processing apparatus 100 ends the series of processes.

  When it is determined that the category information 701 is detected (step S2302: Yes), the information processing apparatus 100 retrieves the recommended product information 801 having the same category as the category included in the detected category information 701 from the recommended product database 800. A search is performed (step S2303). The information processing apparatus 100 determines whether the recommended product information 801 is detected (step S2304). When it is determined that the recommended product information 801 is not detected (step S2304: No), the information processing apparatus 100 ends the series of processes. When it is determined that the recommended product information 801 is detected (step S2304: Yes), the information processing apparatus 100 determines whether or not the prescription period has passed from the medical treatment date included in the medical treatment history information 601 to be processed ( Step S2305).

  When it is determined that the prescription period has not elapsed (step S2305: No), the information processing apparatus 100 determines whether or not the patient ID of the processing target is the patient ID of the patient to be paid (step S2306). When it is determined that the patient ID of the processing target is not the patient ID of the patient who pays the payment (step S2306: No), the information processing apparatus 100 prints "5" as the print reason number, the recommended product, and the recommended content. The file is stored in the file 1300 (step S2307), and a series of processing is ended.

  When it is determined that the patient ID of the processing target is the patient ID of the patient who pays the payment (step S2306: Yes), the information processing apparatus 100 prints “4” in the print reason number, the recommended product, and the recommended content. The contents are stored in the contents file 1300 (step S2308), and the series of processes is ended.

  When it is determined that the prescription period has passed (step S2305: Yes), the information processing apparatus 100 determines whether or not the patient ID of the processing target is the patient ID of the patient who pays (step S2309). When it is determined that the patient ID of the processing target is not the patient ID of the patient who makes the payment (step S2309: No), the information processing apparatus 100 prints the print reason number “7”, the recommended product, and the recommended content. The file is stored in the file 1300 (step S2310), and the series of processes is ended.

  When it is determined that the patient ID of the processing target is the patient ID of the patient who pays (step S2309: Yes), the information processing apparatus 100 stores “6” in the printing reason number, the recommended product, and the recommended content. Then (step S2311), a series of processes is ended.

  As described above, the information processing apparatus 100 refers to the medical treatment history of a plurality of users who are grouped when issuing a receipt or medical treatment statement at the medical institution 110, and passes a predetermined period from the medical treatment day. It outputs the sales promotion information of the product according to the medical treatment contents of the user. As a result, it is possible to promote the sale of recommended products according to the medical conditions of a plurality of users. As a result, it is possible to promote the sale of products according to the medical conditions of a plurality of users. Further, if a predetermined period has passed from the medical treatment date, it is possible that the product according to the medical treatment content is exhausted, and it is possible to promote the sales of the product in consideration of the purchase time.

  Further, the plurality of users who are grouped together is a family. For example, if the household is the same, it is more likely that the user is aware of the medical condition. Therefore, by promoting sales according to the medical condition of the family, the user is more likely to purchase the product. . Further, in the same household, there is a high possibility that the user knows whether or not the product in the house is used, the remaining amount, etc., so that the user is more likely to purchase the product.

  In addition, the information processing apparatus 100 refers to the medical history when issuing the receipt or the medical statement, and refers to the medical day from the day before the second period before the current day to the current day, and the medical day concerned. The sales promotion information of the product corresponding to the medical treatment content corresponding to the medical treatment day after the first period has been output. If the user recently received medical treatment at the medical institution 110, the medical condition may not have been settled yet, and if the user does not have the product or the product is exhausted, a recommended product according to the medical condition is provided. More likely to buy. Therefore, it is possible to promote the sale of recommended products according to the medical condition of the user who recently received medical treatment at the medical institution 110.

  Further, when issuing the receipt or the medical treatment statement, the information processing apparatus 100 refers to the medical treatment history and associates the medical treatment date with the medical treatment date between the second period before the current date and the current date. It outputs the sales promotion information of the product corresponding to the medical treatment content. As a result, it is possible to promote the sale of recommended products according to the medical condition of the user who recently received medical treatment at the medical institution 110.

  The information processing apparatus 100 also outputs sales promotion information that promotes sales of the product as a product for the user associated with the medical treatment date. This makes it easier to understand who the product is for, and effective sales promotion can be performed.

  In addition, the information processing apparatus 100 identifies the product corresponding to the medical care content associated with the medical treatment day after the first period has elapsed, and outputs the sales promotion information of the identified product.

  In addition, when the product corresponding to the medical care content associated with the medical treatment day after the first period has not been a product intended only for the patient, the information processing apparatus 100 sells the product as a product for preventing disease of a plurality of users. Output sales promotion information. This can promote sales of products for disease prevention. In addition, it is possible to easily understand who the product is for, and effective sales promotion can be performed.

  Further, the information processing apparatus 100 outputs a print instruction for printing the sales promotion information on the receipt or the medical statement to the printing device corresponding to the medical institution 110. The user may check the receipt or the medical statement in order to check the content of the medical expenses, and the user is more likely to see the sales promotion information. Further, since the receipt or the medical treatment statement may be stored at home and is likely to be brought home, the sales promotion information is likely to be seen. Therefore, sales can be effectively promoted.

  Further, the sales promotion information is printed on the back side of the receipt or the medical statement. It can be printed on the empty part of the receipt or medical statement.

  Further, the sales promotion information is printed on a separable portion of the receipt or medical statement. Thereby, the sales promotion information can be separated from the receipt or the statement at the time of use, so that the convenience of the user can be improved.

  The first period is the prescription period. As a result, it is possible to promote the sale of products for patients who may have run out of prescribed drugs.

  Further, the information processing apparatus 100 refers to the medical treatment history information 601 when the receipt or the medical treatment statement is issued, and corresponds to the medical treatment content and the medical treatment department associated with the medical treatment day after the first period has elapsed. Outputs product promotion information.

  The medical institution 110 is a clinic in a medical mall having a plurality of medical institutions 110. By issuing the sales promotion information to the user, it is possible to carry out the sales promotion so as not to miss the opportunity to purchase in the medical mall.

  Further, the sales promotion information can be used at any medical institution 110 in the medical mall. As a result, it is possible to increase the chances of the user purchasing the product in the medical mall, and to improve the sales in the medical mall.

  Further, as described above, the information processing apparatus 100 refers to the medical history of the family when issuing the receipt or the medical statement at the medical institution 110, and refers to the medical history of the family from the day before the predetermined period until the current day. The sales promotion information of the product is output according to the medical treatment contents on the medical treatment day. In addition, if the user has recently received medical treatment at the medical institution 110, the medical condition may not yet be settled, and if the user does not have the product or the product is exhausted, it is recommended according to the medical condition. Increases the likelihood of purchasing a product. Therefore, this can promote the sale of recommended products according to the medical condition of the user who recently received medical treatment at the medical institution 110.

  The sales promotion method described in the present embodiment can be realized by executing a sales promotion program prepared in advance on a computer such as a personal computer or a workstation. The sales promotion program is recorded on a computer-readable recording medium such as a magnetic disk, an optical disk, or a USB (Universal Serial Bus) flash memory, and is executed by being read from the recording medium by the computer. Further, the sales promotion program may be distributed via the network 210 such as the Internet.

  Regarding the above-described embodiment, the following supplementary notes are further disclosed.

(Supplementary Note 1) A storage unit that stores medical treatment history information in which the medical treatment date and the medical treatment content of each of the plurality of grouped users who use the medical treatment institution are associated with each other.
When the medical institution issues a receipt or medical treatment statement for any of the users included in the plurality of users, the medical history information is referenced to refer to the receipt or the medical treatment from the medical treatment date. When it is detected that the period up to the date on which the statement is issued has passed the first period, a control unit that outputs sales promotion information of a product corresponding to the medical care content associated with the medical care date,
An information processing device comprising:

(Supplementary Note 2) The control unit
When the receipt or the medical statement is issued, referring to the storage unit, from the day before the second period before the date when the receipt or the medical statement is issued, the receipt or When it is detected that the period from the medical treatment date up to the date of issuing the medical treatment statement to the date of issuing the receipt or the medical treatment statement has exceeded the first period, the medical treatment date is detected. Output the sales promotion information of the product corresponding to the medical care content associated with
The information processing apparatus according to appendix 1, characterized in that.

(Supplementary Note 3) The control unit
When the receipt or the medical statement is issued, referring to the storage unit, from the day before the second period before the date when the receipt or the medical statement is issued, the receipt or Outputting the sales promotion information of the product corresponding to the medical care content associated with the medical care date until the medical statement is issued,
The information processing apparatus according to appendix 1 or 2, characterized in that.

(Supplementary Note 4) The medical treatment history information represents the users included in the plurality of users, the medical treatment date and the medical treatment contents that the user received at the medical institution in association with each other,
The control unit is
Sales promotion information that refers to the storage unit and promotes the sale of a product corresponding to the medical care content associated with the medical treatment date after the first period has passed as a product for the user associated with the medical treatment date. Output
The information processing apparatus according to any one of appendices 1 to 3, characterized in that.

(Supplementary Note 5) The storage unit stores recommended product information that represents medical care contents and products in association with each other,
The control unit is
With reference to the storage unit, a product corresponding to the medical care content associated with the medical care date when the first period has been detected is identified, and sales promotion information of the identified product is output.
The information processing apparatus according to any one of appendices 1 to 4, characterized in that.

(Supplementary Note 6) The recommended product information further includes information indicating whether or not the product is intended for use only by a patient, corresponding to the product,
The control unit is
By referring to the recommended product information, the product corresponding to the medical care content associated with the medical care date when the first period has been detected is identified, and the information corresponding to the identified product is the product. Indicates that the product is not for use only by the patient, the specified product is output as sales promotion information for promoting sales as a product for disease prevention of the plurality of users,
The information processing apparatus according to appendix 5, characterized in that.

(Supplementary Note 7) The control unit
Outputting a print instruction for printing the sales promotion information on the receipt or the medical statement to a printing device corresponding to the medical institution,
The information processing apparatus according to any one of appendices 1 to 6, characterized in that.

(Supplementary note 8) The information processing apparatus according to supplementary note 7, wherein the sales promotion information is printed on the back surface of the receipt or the medical statement.

(Supplementary note 9) The information processing apparatus according to supplementary note 7, wherein the sales promotion information is printed on a detachable portion of the receipt or the medical statement.

(Supplementary note 10) The information processing apparatus according to any one of supplementary notes 1 to 9, wherein the first period is a prescription period of a prescription included in the identified medical care content.

(Supplementary note 11) The information processing apparatus according to any one of supplementary notes 1 to 10, wherein the plurality of users are in the same household.

(Supplementary Note 12) The medical treatment history information represents the medical treatment departments, medical treatment dates, and medical treatment contents of the medical institutions in which the users included in the plurality of users have received medical treatment in association with each other,
The control unit is
When the receipt or the medical statement is issued, referring to the medical history information, sales promotion information of a product corresponding to the medical care content and the medical department associated with the medical care day after the first period has elapsed Output
The information processing apparatus according to any one of appendices 1 to 11, characterized in that.

(Supplementary note 13) The information processing apparatus according to any one of supplementary notes 1 to 12, wherein the medical institution is a clinic in a medical mall having a plurality of medical institutions.

(Supplementary Note 14) A storage unit that stores medical treatment history information in which each of a plurality of grouped users who use medical institutions receives medical treatment at the medical institution in association with medical treatment contents and medical treatment contents.
When the medical institution issues a receipt or medical treatment statement for a user included in the plurality of users, the medical treatment history information is referenced to issue the receipt or medical treatment statement. A control unit for outputting sales promotion information of a product corresponding to the medical treatment content associated with the medical treatment date from a predetermined period before the date until the date when the receipt or the medical treatment statement is issued;
An information processing device comprising:

(Appendix 15) Computer
With reference to a storage unit that stores medical history information in which the medical treatment date and the medical treatment content of each of the plurality of grouped users who use medical institutions are treated at the medical institutions, the medical treatment is performed. When the institution issues a receipt or medical statement for any user included in the plurality of users, the period from the medical treatment date to the day on which the receipt or medical statement is issued is When it is detected that the first period has passed, the sales promotion information of the product corresponding to the medical care content associated with the medical care date is output,
A sales promotion method characterized by executing processing.

(Appendix 16) The computer
Each of the grouped users who use the medical institution refers to a storage unit that stores medical treatment history information in which the medical treatment date and the medical treatment content received at the medical institution are associated with each other, and the medical treatment is performed. When the institution issues a receipt or a medical statement for a user included in the plurality of users, the receipt or the medical statement is issued from a predetermined period before the date when the receipt or the medical statement is issued, or Outputting the sales promotion information of the product corresponding to the medical care content associated with the medical care date until the medical statement is issued,
A sales promotion method characterized by executing processing.

(Appendix 17)
With reference to a storage unit that stores medical history information in which the medical treatment date and the medical treatment content of each of the plurality of grouped users who use medical institutions are treated at the medical institutions, the medical treatment is performed. When the institution issues a receipt or medical statement for any user included in the plurality of users, the period from the medical treatment date to the day on which the receipt or medical statement is issued is When it is detected that the first period has passed, the sales promotion information of the product corresponding to the medical care content associated with the medical care date is output,
A sales promotion program characterized by executing processing.

(Supplementary note 18)
Each of the grouped users who use the medical institution refers to a storage unit that stores medical treatment history information in which the medical treatment date and the medical treatment content received at the medical institution are associated with each other, and the medical treatment is performed. When the institution issues a receipt or a medical statement for a user included in the plurality of users, the receipt or the medical statement is issued from a predetermined period before the date when the receipt or the medical statement is issued, or Outputting the sales promotion information of the product corresponding to the medical care content associated with the medical care date until the medical statement is issued,
A sales promotion program characterized by executing processing.

100 information processing device 101 storage unit 102,601 medical history information 110 medical institution 200 system 210 network 211 database server 310 printer 500 family database 501 patient information 600 medical information database 700 drug linking database 701 category information 800 recommended product database 801 recommended product Information 900 Table 1101 Acquisition unit 1102 Identification unit 1103 Output unit

Claims (12)

Stores medical history information for each combination of user identification information included in a plurality of grouped users who use medical institutions and medical treatment dates and medical treatment contents of the users who received medical treatment at the medical institutions. A first storage unit that
A second storage unit that stores recommended product information that represents the medical care content and the product in association with each other;
In response to accepting the identification information of any user included in the plurality of users at the medical institution, the identification information of any one of the users is accepted by referring to the first storage unit. Detects medical history information of medical treatment days that have passed the first period until the day
By referring to the second storage unit , a product corresponding to the detected medical treatment content of the medical treatment history information is specified,
A control unit that outputs sales promotion information of the specified product,
An information processing device comprising: The control unit is
In response to the receipt of the identification information of any of the users, the first storage unit is referred to, and from the day before the second period before the receipt of the identification information of the any of the users. , Searching medical history information of medical treatment days up to the date of receiving the identification information of any of the users,
Among the retrieved medical treatment history information, the medical treatment history information of the medical treatment date whose period until the date of receiving the identification information of any one of the users has exceeded the first period is detected.
The information processing apparatus according to claim 1, wherein: The control unit is
In response to the receipt of the identification information of any of the users, the first storage unit is referred to, and from the day before the second period before the receipt of the identification information of the any of the users. , Detecting medical history information of medical treatment days up to the date of receiving the identification information of any of the users,
The information processing apparatus according to claim 1, wherein the information processing apparatus is an information processing apparatus. The control unit is
The product was JP boss, and outputs promotional information to facilitate the sale as a commodity for user identified by the identification information of the detected the medical history information,
The information processing apparatus according to any one of claims 1 to 3, characterized in that: The recommended product information further includes information indicating whether or not the product is intended for use only by a patient, corresponding to the product,
The control unit is
When the information corresponding to the identified product with reference to the recommended product information indicates that the product is not for use only by a patient, the identified product is a product for disease prevention of the plurality of users. To output sales promotion information, which promotes sales as
The information processing apparatus according to any one of claims 1 to 4, characterized in that: The control unit is
Outputting a print instruction for printing the sales promotion information on a receipt or medical statement for any of the users to a printing device corresponding to the medical institution,
The information processing apparatus according to any one of claims 1 to 5, characterized in that.   7. The information processing apparatus according to claim 6, wherein the sales promotion information is printed on a separable part of the receipt or the medical statement.   The information processing apparatus according to claim 1, wherein the first period is a prescription period of a prescription included in the medical treatment content of the specified medical treatment history information. The medical treatment history information represents a combination of user identification information included in the plurality of users and a medical department, medical treatment date, and medical treatment content of the medical institution in which the user received medical treatment,
The recommended product information represents the medical care content, the clinical department, and the product in association with each other,
The control unit is
With reference to the recommended product information, the product corresponding to the medical care content and the medical department of the detected medical history information is specified.
The information processing apparatus according to any one of claims 1 to 8, characterized in that.   The information processing apparatus according to claim 1, wherein the medical institution is a clinic in a medical mall having a plurality of medical institutions. Computer
Stores medical history information for each combination of user identification information included in a plurality of grouped users who use medical institutions and medical treatment dates and medical treatment contents of the users who received medical treatment at the medical institutions. Receiving the identification information of any one of the users included in the plurality of users at the medical institution with reference to the first storage unit Detects medical history information of medical treatment days that have passed the first period until the day
By referring to the second storage unit that stores recommended product information that indicates the medical care content and the product in association with each other, the product corresponding to the medical care content of the detected medical history information is identified,
Outputting sales promotion information of the specified product,
A sales promotion method characterized by executing processing. On the computer,
Stores medical history information for each combination of user identification information included in a plurality of grouped users who use medical institutions and medical treatment dates and medical treatment contents of the users who received medical treatment at the medical institutions. Receiving the identification information of any one of the users included in the plurality of users at the medical institution with reference to the first storage unit Detects medical history information of medical treatment days that have passed the first period until the day
By referring to the second storage unit that stores recommended product information that indicates the medical care content and the product in association with each other, the product corresponding to the medical care content of the detected medical history information is identified,
Outputting sales promotion information of the specified product,
A sales promotion program characterized by executing processing.

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