JP6512391B2 - Visual monitoring terminal, visual monitoring method, and program - Google Patents

Description

  The present invention relates to a visual monitoring terminal used for visual monitoring of various devices such as a data center, a visual monitoring method, and a program.

  In data centers, many devices such as servers, storage, and network switches are installed and operated. In the data center, the resident operators etc. periodically patrol and monitor whether there is any abnormality in the equipment by visually checking the LED status of various equipment and the like. If an abnormality is found in patrol monitoring, a system has been established in which a system failure can be prevented in advance or a recovery action can be taken promptly even if a failure occurs, by notifying the monitoring consignment source. The visual monitoring is performed according to a visual monitoring procedure instructed by the monitoring commission source or a visual monitoring check sheet read from the visual monitoring procedure so as to facilitate the operation of the operator. In the visual monitoring procedure, the visual monitoring check sheet is to be filled in with the visual monitoring check sheet indicating the visual monitoring target equipment and the LED and the normal LED status.

  The related visual monitoring method is that the operator brings a visual monitoring procedure printed on paper or a visual monitoring check sheet, and the normal state and difference of the LED instructed in the visual monitoring procedure in front of the rack or equipment to be visually monitored. It was necessary to check if there were any and to enter the results on a visual monitoring check sheet. In this method, the operation of reading out the equipment to be monitored visually, the LED location, the normal state, etc. by voice and the operation of confirming the condition of the LED according to the read contents and visually confirming the visual monitoring result confirmed The visual inspection requires multiple personnel, such as sharing the work to fill in the check sheet with at least two operators, and there is a problem that many processes occur. Also, in order to report the monitoring results to the monitoring consignment source, there is a task of sending an e-mail to the monitoring consignment source when the monitoring results entered in the visual monitoring check sheet are reentered into electronic data and an abnormal condition is found. The

  Also, the related visual monitoring method may cause human error such as misplacement of the LED to be confirmed depending on the operator because the visual monitoring procedure is printed on paper and the visual equipment differs from the actual equipment. In order to eliminate these human errors, we sometimes create our own visual monitoring check sheets that are easily read by operators who are not used to the visual monitoring procedure created by the outsourcing source, but this reading operation induces human errors. There was also a case.

  Furthermore, the related visual monitoring method involves taking a picture of the rack or equipment to be monitored, processing the image and pasting it on a word profile, etc. to create a visual monitoring procedure, resulting in a large number of man-hours. The

  Patent Document 1 discloses an example of a routine check operation management system capable of simplifying the check operation of a monitoring target device. The fixed form check operation management system of Patent Document 1 provides a technique capable of simplifying an input operation to a check sheet and preventing unauthorized input or input error of input data.

JP, 2011-47845, A

  Although the method of inputting visual monitoring results using a tablet terminal as described in Patent Document 1 is implemented as a part of a patrol monitoring service, in this service, visual monitoring results on a paper visual monitoring check sheet There was no significant difference in the number of man-hours for the operator compared to the method of writing on the visual check sheet of the paper, since it was only changing the method of writing on the check sheet on the tablet terminal. In addition, there is a high risk of error in reporting results by checking different devices and LEDs because the operation is performed based on a visual monitoring check sheet in which the visual monitoring procedure is manually replaced with electronic data. In addition, handover may be difficult at the time of personnel changes of operators, etc., and may cause human error.

  An object of the present invention is to provide a visual monitoring terminal, a visual monitoring method, and a program for solving the problems related to the visual monitoring related tasks, which are the problems described above.

In view of the above-described problems, one aspect of the present invention includes an imaging unit capable of imaging a monitoring target device, and an insertion unit for inserting an image of the monitoring target device captured in a visual monitoring procedure . When the visual monitoring procedure is created based on the input unit that receives the input of the information on the size and the information on the size of the input monitoring target device , the photographing unit is made to correspond to the size of the monitoring target device A creating unit configured to display a frame and insert an image of the monitoring target device captured and captured in the frame into a visual monitoring procedure by the insertion unit; and 1 on an image inserted into the visual monitoring procedure or when the specified plurality of specific monitoring location, visual audit that accepts possible states of each monitoring location, characterized in that it comprises a designation unit that reflects the visual monitoring procedure For the terminal.

  Further, according to another aspect of the present invention, there is provided an input unit for inputting information on a monitoring target, a display unit for displaying a visual monitoring procedure registered in advance based on the input information on the monitoring target, and the display unit. And a selection unit which selects a specific monitoring position in the visual monitoring procedure displayed on the screen, and selects a visual monitoring result corresponding to the state of the monitoring target.

Furthermore, another aspect of the present invention receives an input of information about the size of at least the monitored devices, when creating a visual monitoring procedure, based on the information about the size of the input monitored device, the imaging unit The frame corresponding to the size of the monitoring target device is displayed, and the image of the monitoring target device captured and captured within the frame is inserted into the visual monitoring procedure, and the image inserted into the visual monitoring procedure The present invention relates to a visual monitoring method characterized in that, when one or more specific monitoring positions in the above are designated, the possible states of each monitoring position are received and reflected in the visual monitoring procedure .

  Moreover, the other aspect of this invention inputs the information regarding monitoring object, displays the visual monitoring procedure registered beforehand based on the input information regarding the monitoring object, and specifies in the displayed visual monitoring procedure The present invention relates to a visual monitoring method, which comprises selecting a monitoring position of and selecting a visual monitoring result corresponding to the state of the monitoring target.

Furthermore, another aspect of the present invention, a process for accepting input of information about the size of at least the monitored device, in creating an eye vision monitoring procedure, based on the information about the size of the input monitored device, A process of displaying a frame corresponding to the size of the monitoring target device by a photographing unit and inserting an image of the monitoring target device captured and captured in the frame into a visual monitoring procedure; and the visual monitoring procedure Causing one of a plurality of specific monitoring positions on the image inserted in the image to receive a possible state of each of the monitoring positions and causing the computer to execute processing for reflecting the visual monitoring procedure. A program characterized by

  Moreover, the other aspect of this invention is the process which inputs the information regarding the monitoring object, the process which displays the visual monitoring procedure registered beforehand based on the information regarding the said input monitoring object, and the said displayed visual The present invention relates to a program that causes a computer to execute a process of selecting a specific monitoring position in a monitoring procedure and selecting a visual monitoring result corresponding to the state of the monitoring target.

  According to the present invention, it is possible to streamline the work related to visual monitoring of various devices in a data center.

  Further advantages and embodiments of the invention are described in detail below with the aid of the description and the drawings.

It is a schematic diagram for explaining the outline of the visual surveillance system by one embodiment of the present invention. It is a block diagram showing a schematic structure of a visual observation terminal by one embodiment of the present invention. It is a block diagram showing a schematic structure of a visual observation terminal by one embodiment of the present invention. It is a block diagram showing a schematic structure of a visual observation terminal by one embodiment of the present invention. (A) to (e) is a figure which shows the operation | movement process of a visual observation terminal. (A) to (e) is a figure which shows the operation | movement process of a visual observation terminal.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. However, the technical scope of the present invention is not limited in any way by the embodiments described below.

  FIG. 1 is a schematic view of a visual monitoring system 1 according to an embodiment of the present invention. The visual monitoring system 1 according to the present embodiment includes a data center 2 and a monitoring commission source 3. The data center 2 and the monitoring commission source 3 are connected via a network. The data center 2 is provided with a management server 11, a rack for holding a number of devices such as servers, storages, and network switches, and communication means such as a LAN. In the data center 2, the monitoring commission source 3 uses the visual monitoring terminal 10 to create in advance a visual monitoring procedure for monitoring whether there is an abnormality in various devices. Not limited to this, the operator may create the visual monitoring procedure. Also, the operator performing visual monitoring performs visual monitoring of various devices mounted in the rack to be monitored using the visual monitoring terminal 10, and the visual monitoring result is wired or wirelessly to the management server 11 via the network. Send. The management server 11 transmits the received visual monitoring result to the management commission source 3.

  FIG. 2 is a block diagram showing the configuration of the visual surveillance terminal 10 according to one embodiment. FIG. 3 is a block diagram showing another configuration of the visual surveillance terminal 10 according to one embodiment. FIG. 4 is a block diagram showing another configuration of the visual surveillance terminal 10 according to one embodiment. The visual monitoring terminal 10 creates a visual monitoring procedure of various devices mounted on the rack from input information such as a photograph of the rack captured by a camera function such as a tablet terminal or a smartphone. Also, the monitoring commission source 3 is notified of the result of visual monitoring performed by the operator of the data center 2 manually or automatically according to the created visual monitoring procedure.

  Referring to FIGS. 2 to 4, the visual monitoring terminal 10 includes an input unit 101, a creation unit 102, a designation unit 103, a display unit 104, a selection unit 105, a transmission unit 106, a photographing unit 107, and / or an insertion unit 108. Have. The input unit 101 and the display unit 104 are touch panels mounted on the visual surveillance terminal 10. The input unit 101 is not limited to this, and may be a keyboard displayed on the display unit 104 or a separately attachable keyboard. The creation unit 102, the designation unit 103, and the selection unit 105 are control devices such as a CPU (central processing unit). The transmission unit 106 is a communication interface, and mediates data transmission between the CPU and another computer. The imaging unit 107 is an imaging unit such as a camera, and is a unit that inputs image information of various devices to be monitored to a memory. The insertion unit 108 performs processing for inserting the image captured by the imaging unit 107 into the visual monitoring procedure. As a specific example of the memory, in addition to a hard disk, a semiconductor memory device such as a flash memory can be mentioned.

  The visual monitoring terminal 10 creates a visual monitoring procedure by inputting the rack number of the visual monitoring target, the device name of the visual monitoring target device, the monitoring order, the mounting position, the unit size, and the like. Specifically, after inputting information on the visual monitoring target using the input unit 101, the creating unit 102 generates a visual monitoring procedure based on the input information on the visual monitoring target. Further, by inputting a unit size and the like, an image corresponding to the size of the visually monitored device is photographed by the photographing unit 107, and the inserting unit 108 inserts the image into the visually monitoring procedure. Further, the designation unit 103 designates the location of the monitoring target LED on the image inserted in the visual monitoring procedure, and designates the display state that the monitoring target LED can take. Further, the designation unit 103 designates a countermeasure according to each display state. The visual monitoring terminal 10 stores the generated visual monitoring procedure in the memory. Alternatively, the visual monitoring terminal 10 may transmit the created visual monitoring procedure to the management server 11, and the management server 11 may store it in its own memory.

  When the operator inputs a rack number for visual monitoring from the input unit 101, the visual monitoring terminal 10 displays the monitoring target device and the LED to be monitored on the display unit 104 as a photographic image according to the order of the visual monitoring procedure created above. Do. Then, when the operator selects the monitoring target LED, the selection unit 105 displays the selection item of the display state that the LED can take, and performs the selection processing of the visual monitoring result. In addition, the transmission unit 106 manually or automatically transmits the visual monitoring result to the management server 11 via the network when all the visual monitoring ends.

  The management server 11 receives the result of visual monitoring performed by the operator according to the visual monitoring procedure from the visual monitoring terminal 10 via the network and registers it in its own database. Also, the registered visual monitoring result is sent to the monitoring commission source 3 by e-mail. Here, the monitoring commission source 3 is a corporation or an individual who owns or manages various devices such as a server, a storage, and a network switch installed in the data center 2. The operator is a worker who works for a company who routinely performs patrol visual monitoring of various devices such as servers, storage, and network switches installed in the data center 2 from the monitoring outsourcing source 3.

  Further, the visual monitoring procedure is a procedure written by the monitoring commission source 3 in order to monitor whether there is an abnormality in various devices such as servers, storages, network switches installed in the data center 2. The visual monitoring procedure describes the rack or device to be monitored, the location and order of the LEDs, and all possible display states of the LEDs to be monitored. Further, the visual monitoring procedure is created using an image captured by the input unit 101 of the visual monitoring terminal 10, and can be displayed on a screen of the visual monitoring terminal 10 as a photographic image on a touch panel or the like during visual monitoring.

  FIGS. 5 (a) to 5 (e) are diagrams for explaining the creation process of the visual monitoring procedure by the visual monitoring terminal 10. FIG. The monitoring commission source 3 creates a visual monitoring procedure for visual monitoring to be commissioned to the operator using the visual monitoring terminal 10 as follows.

  First, the rack number of the monitoring target instructed in the visual monitoring procedure is specified (see FIG. 5A). Next, the monitoring order of the monitoring target device, the mounting position, the unit size, and the device name are input (see FIG. 5B). Then, the monitoring target device is photographed using the camera function of the visual monitoring terminal 10 so as to fit within the frame displayed on the display screen in accordance with the input unit size (see FIG. 5C). The location of the monitoring target LED is specified on the captured image of the monitoring target device, and the LED name is input (see FIG. 5D). Next, display states that can be taken by the monitoring target LED whose location is specified above and a countermeasure according to each display state are input (see FIG. 5E). The input of the LED display state may be a method of preselecting general selection items such as green and amber in the case of color, and lighting and blinking in the case of the state, and turning off the light.

  FIGS. 6A to 6E are views for explaining the visual monitoring process using the visual monitoring terminal 10. FIG. The operator performs visual monitoring as follows according to the visual monitoring procedure created by the monitoring commission source 3 using the visual monitoring terminal 10.

  First, when the rack number of the monitoring target to be visually monitored from now is designated (see FIG. 6A), the photograph image of the target device (server A) to be monitored first is displayed, and visual indication instructed on the screen One of the LEDs to be monitored is selected (see FIG. 6 (b)). Next, a selection item of possible display states of the LED is displayed, and the operator selects the confirmed display state of the LED as a visual monitoring result (see FIG. 6C). Subsequently, the same operation as shown in FIG. 6 (b) to FIG. 6 (c) is performed on all the LEDs instructed in FIG. 6 (b). When visual confirmation of all the LEDs shown in FIG. 6 (b) to FIG. 6 (c) is finished, a photographic image of the target device (server B) to be monitored second is displayed (see FIG. 6 (d)). The same operations as in FIGS. 6 (b) to 6 (c) are repeated. When the operations in FIG. 6B to FIG. 6D are completed for all monitored devices instructed in the visual monitoring procedure, the visual monitoring of the rack ends, and the visual monitoring result is transmitted to the management server 11 (See FIG. 6 (e)).

  The management server 11 counts the visual monitoring results performed by the operator sent from the visual monitoring terminal 10, registers them in the database, and automatically sends the total visual monitoring results to the monitoring commission source 3 by e-mail. If there is an abnormality in the visual monitoring result, it may be sent to the monitoring commission source 3 as a fault mail other than the e-mail notification of the normal monitoring result.

  With such a configuration and operation processing, the operator can work while viewing the image of the rack mounted device according to the visual monitoring procedure displayed on the visual monitoring terminal 10 such as a tablet terminal, thereby using a plurality of visual monitoring procedures printed on paper Compared with the method of working by name, the number of man-hours for the operator can be reduced and human errors can be eliminated. Similarly, since the visual monitoring result can be automatically sent by e-mail to the monitoring consignment source 3, the number of man-hours of the operator can be reduced compared to the method of inputting the visual monitoring result entered on the visual monitoring check sheet of paper into PC etc. Can be eradicated. In addition, since the monitoring commission source 3 creates a visual monitoring procedure using the visual monitoring terminal 10 with a camera function, it is possible to reduce the number of operation steps of the monitoring commission source 3 for creating the visual monitoring procedure.

  According to the present invention, the monitoring commission source 3 creates a visual monitoring procedure using the visual monitoring terminal 10 and the operator photographs the actual rack mounted equipment and LEDs according to the visual monitoring procedure displayed on the visual monitoring terminal 10 It becomes possible to perform visual monitoring while looking at the image. In addition, automatic email transmission of the visual monitoring result performed by the operator to the monitoring consignment source 3 realizes reduction of man-hours of visual monitoring procedure creation in the monitoring consignment source 3 and reduction of man-hours and visual error elimination of visual monitoring in the operator. .

  A visual monitoring method using the features included in the above-described embodiment is also included in the scope of the present invention.

  The above-mentioned visual monitoring method is a program that can be executed by a computer, such as a floppy (registered trademark) disk, a magnetic disk such as a hard disk, a CD-ROM, an optical disk such as a DVD, a magneto-optical disk (MO), a semiconductor memory, etc. It can also be stored and distributed in a recording medium of In addition, as the recording medium, as long as the recording medium can store the program and can be read by the computer, the storage format may be any form.

  In addition, an operating system operating on the computer, middleware such as database management software, network software, or the like may execute part of each process based on an instruction of a program installed in the computer from a recording medium. Furthermore, the recording medium is not limited to a medium independent of a computer, and includes a recording medium downloaded and stored or temporarily stored a program transmitted by a LAN, the Internet, or the like.

  Further, the recording medium is not limited to one, and the processing in the above embodiment may be performed from a plurality of media, and the recording medium in the present invention may be included, and the medium configuration may be any configuration. The computer executes each process based on the program stored in the recording medium, and may be any device such as a device such as a personal computer or a system in which a plurality of devices are connected to a network. The computer is not limited to a personal computer, but includes an arithmetic processing unit included in an information processing apparatus, and is an apparatus or apparatus capable of realizing the functions of the present invention by a program.

  As mentioned above, although this invention was demonstrated with reference to embodiment, this invention is not limited to the said embodiment. Various modifications that can be understood by those skilled in the art can be made to the configuration and details of the present invention within the scope of the present invention.

A part or all of the above embodiment can be expressed by (Appendix 1) to (Appendix 11) described below, but is not limited to the following description.
(Supplementary Note 1)
An input unit for inputting information on a monitoring target;
A creation unit that creates a visual monitoring procedure based on the input information related to the monitoring target;
A specific monitoring position in the information input to the visual monitoring procedure is specified, and a specifying unit is provided which specifies a possible state of the monitoring target and a countermeasure according to the possible state of the monitoring target. Visual monitoring terminal to be.
(Supplementary Note 2)
An input unit for inputting information on a monitoring target;
A display unit for displaying a visual monitoring procedure registered in advance based on the input information on the monitoring target;
And a selection unit for selecting a specific monitoring position in the visual monitoring procedure displayed on the display unit and selecting a visual monitoring result corresponding to the state of the monitoring target.
(Supplementary Note 3)
A display unit for displaying the created visual monitoring procedure;
And a selection unit for selecting a specific monitoring position in the visual monitoring procedure displayed on the display unit, and selecting a visual monitoring result corresponding to the state of the monitoring target. Visual monitoring terminal.
(Supplementary Note 4)
The visual monitoring terminal according to any one of appendices 1 to 3, further comprising: a transmission unit that automatically transmits the visual monitoring result.
(Supplementary Note 5)
The input unit according to any one of appendices 1 to 4, characterized in that the input unit includes an imaging unit configured to capture a monitoring target, and an insertion unit configured to insert an image of the monitoring target captured in the visual monitoring procedure. Visual monitoring terminal.
(Supplementary Note 6)
The visual monitoring terminal according to any one of appendices 1 to 5, wherein the information on the monitoring target includes items such as a rack number to be monitored, a device name, a monitoring procedure, a mounting position, and a unit size.
(Appendix 7)
The visual monitoring terminal according to any one of appendices 1 to 6,
And a management server that transmits the visual monitoring result implemented according to the visual monitoring procedure from the visual monitoring terminal to the monitoring outsourcing source via the network.
(Supplementary Note 8)
Enter the information about the monitoring target,
Create a visual monitoring procedure based on the input information on the monitored object,
A visual monitoring method comprising: designating a specific monitoring position in the information input to the visual monitoring procedure, and specifying a possible state of the monitoring target and a coping method according to the possible state of the monitoring target.
(Appendix 9)
Enter the information about the monitoring target,
Displaying a pre-registered visual monitoring procedure based on the input information on the monitored object;
A visual monitoring method comprising: selecting a specific monitoring position in the displayed visual monitoring procedure; and selecting a visual monitoring result corresponding to the state of the monitoring target.
(Supplementary Note 10)
The process of entering information about the monitored object;
A process of creating a visual monitoring procedure based on the input information on the monitoring target;
Specifying a specific monitoring position in the information input to the visual monitoring procedure, and causing the computer to execute a process of specifying a possible status of the monitoring target and a countermeasure according to the possible status of the monitoring target A program characterized by
(Supplementary Note 11)
The process of entering information about the monitored object;
A process of displaying a visual monitoring procedure registered in advance based on the input information on the monitoring target;
A program for causing a computer to execute a process of selecting a specific monitoring position in the displayed visual monitoring procedure and selecting a visual monitoring result corresponding to the state of the monitoring target.

  The present invention can be used not only in the data center described above, but also in fields such as an in-house IT management department, a cloud service providing company, a communication service providing company, and the like.

1 Visual monitoring system 2 Data center 3 Monitoring commission source 10 Tablet terminal (visual monitoring terminal)
11 management server 101 input unit 102 creation unit 103 specification unit 104 display unit 105 selection unit 106 transmission unit 107 imaging unit 108 insertion unit

Claims (9)

And photographable shooting unit monitored device includes an insertion portion for inserting the image of a monitoring target device taken on visual monitoring procedure, and a input unit for accepting input of information about the size of at least the monitored device,
Based on the information about the size of the input monitored device, wherein when creating the visual monitoring procedure, and displays the frame that is corresponding to the size of the monitoring target device by the imaging unit captures in the frame A creating unit for inserting the captured image of the monitored device into a visual monitoring procedure by the inserting unit;
When the specified one or a plurality of specific monitoring location in visual monitoring procedure on the inserted image, a designation unit which accepts a possible state of each monitoring position, reflected in the visual monitoring procedure,
A visual monitoring terminal comprising: When the designation unit designates one or more specific monitoring positions on the image inserted in the visual monitoring procedure, the possible states of the monitoring positions and the monitoring positions for at least one of the monitoring positions. The visual monitoring terminal according to claim 1, wherein the visual monitoring procedure according to the present invention is reflected in the visual monitoring procedure by receiving a countermeasure according to a possible state of the visual recognition. Been designated monitored device by the information relating to a monitored subject, and a display unit for displaying a visual monitoring procedure being created in the monitoring target device,
The display unit one of one or a plurality of specific monitoring location in the upper image of the monitoring target devices that are inserted into the visual monitoring procedure that appears select the visual monitoring corresponding to the state of the selected monitor position a selection unit for receiving a selection of the results,
The visual monitoring terminal according to claim 1, comprising: Information about the monitoring target, the rack number of the monitored device name, monitoring procedure, see at least including one mounting position, the unit size as information about the size of the monitoring target to claim 3, characterized in including Mukoto The visual monitoring terminal of description. The visual monitoring terminal according to claim 3 or 4 , wherein the visual monitoring result implemented according to the visual monitoring procedure is transmitted to the management server via the network ;
Aggregate the visual monitoring results was performed according to the visual monitoring procedure, and the management server via the network, and transmits to the monitoring consignment source,
A visual surveillance system comprising: Accepts an input of information about the size of at least the monitored equipment,
When creating the visual monitoring procedure , the imaging unit displays a frame corresponding to the size of the monitoring target device based on the input information on the size of the monitoring target device, and is captured within the frame. Inserting the captured image of the monitored device into the visual monitoring procedure ;
When the specified one or a plurality of specific monitoring location in visual monitoring procedure on the inserted image, accepts a possible state of each monitoring location, characterized in that it reflects the visual monitoring procedure Visual monitoring method. When one or more specific monitoring positions on the image inserted in the visual monitoring procedure are specified, the possible states of the monitoring positions and the possible states of the monitoring positions are specified for at least one of the monitoring positions. 7. The visual monitoring method according to claim 6, wherein an appropriate countermeasure is received and reflected in the visual monitoring procedure. A process of accepting input of information regarding at least the size of the monitored device;
When creating an eye vision monitoring procedure, based on the information about the size of the input monitored device, and displays the frame that is corresponding to the size of the monitoring target device by the imaging unit, it is captured in the frame Inserting the captured image of the monitored device into a visual monitoring procedure;
When one or more specific monitoring positions on an image inserted in the visual monitoring procedure are designated, a process of receiving the possible state of each monitoring position and reflecting the visual monitoring procedure on the received status
A program characterized by causing a computer to execute. When one or more specific monitoring positions on the image inserted in the visual monitoring procedure are specified, the possible states of the monitoring positions and the possible states of the monitoring positions are specified for at least one of the monitoring positions. The program according to claim 8, characterized in that the process according to the visual monitoring procedure is executed in response to an accepted countermeasure method.

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