JP6464302B2 - Purchase support device, purchase support system, purchase support method, purchase support program - Google Patents

Description

  The present invention relates to a purchase support apparatus, a purchase support system, a purchase support method, and a purchase support program.

A privilege such as a charge discount coupon is given to a user who purchases a product or service provided in a store. Such a privilege can improve satisfaction for the user and promote sales for the store.
Patent Document 1 describes that in order to acquire a new customer, a coupon such as a sale being performed at a venue within a predetermined range from the user's position is issued.

JP 2013-54398 A

  However, it is desirable that the benefits such as the above-mentioned coupons are given to a user who is more likely to use the coupons than the unspecified number of users, and the purchase is supported.

  The present invention has been made in view of such circumstances, and provides a purchase support apparatus, a purchase support system, a purchase support method, and a purchase support program that support purchase by a user.

  In order to solve the above-described problem, one aspect of the present invention is a purchase support apparatus that communicates with a user terminal of a user who purchases at a predetermined store, and when the purchase is performed at the store, A privilege information storage unit that stores privilege information indicating a privilege to be granted, a payment notification reception unit that receives a payment notification indicating that purchase has been performed at the store, and the payment notification received by the payment notification reception unit A privilege information transmission unit that transmits the privilege information stored in the privilege information storage unit to the user terminal, and the privilege information storage unit is provided with the privilege information to the user. The grant information indicating the condition to be stored is associated and stored, and the privilege information transmission unit is configured to store the privilege information based on the grant condition stored in the privilege information storage unit. The privilege information storage unit further stores a privilege information use condition as information indicating a condition for using the privilege granted to the user, and corresponds to the privilege information use condition. An overlapping usage condition indicating whether or not to allow a privilege to be used in duplicate with another privilege is included.

  One embodiment of the present invention is characterized in that the payment notification is an authorization request in credit card payment.

  Further, according to one aspect of the present invention, when a privilege information storage unit that stores privilege information indicating a privilege granted to a user and a payment notification receiving unit receive a payment notification, the payment information is associated with a user corresponding to the payment notification. The privilege information stored in the granted privilege information storage unit, and a payment processing unit that performs a payment process based on the read privilege information, and the privilege information transmission unit transmits the privilege information to the user terminal, The information is stored in the granted privilege information storage unit in association with the user of the user terminal.

  According to another aspect of the present invention, the purchase support apparatus receives a user information storage unit that stores user identification information for identifying a user, and user identification information transmitted from a user terminal. A user registration unit to be stored in the user information storage unit, and when the payment notification reception unit receives the payment notification, the privilege information transmission unit is a user whose purchase made in the store is stored in the user information storage unit It is determined whether or not the identification information has been performed by the identified user, and privilege information is transmitted to the user terminal based on the determination result.

  Moreover, one aspect of the present invention is a purchase support system including a user terminal of a user who performs purchase at a predetermined store and a purchase support device that communicates with the user terminal, wherein the user terminal A user identification information transmitting unit that transmits user identification information to be identified to the purchase support device, the purchase support device is a user information storage unit in which the user identification information is stored, and purchase is performed in the store The privilege information storage unit that stores the privilege information indicating the privilege to be given to the user is received, and the user identification information transmitted from the user terminal is received, and the received user identification information is stored in the user information storage unit. A user registration unit, a payment notification receiving unit that receives a payment notification indicating that purchase has been made in the store, and the payment notification receiving unit Upon receipt, it is determined whether or not the purchase made at the store has been made by a user identified by the user identification information stored in the user information storage unit, and based on the determination result, the user terminal A privilege information transmission unit that transmits the privilege information stored in the privilege information storage unit, and the privilege information storage unit includes an grant condition indicating a condition for granting the privilege information to the user. The privilege information transmission unit is stored in association with each other, and the privilege information transmission unit determines whether to transmit the privilege information to the user terminal based on the grant condition stored in the privilege information storage unit, and the privilege The information storage unit further stores a privilege information usage condition as information indicating a condition for using the privilege granted to the user, and the privilege information usage condition includes a corresponding privilege as another privilege. Characterized to include overlapping use condition indicating whether to permit the use in double.

  Moreover, one aspect of the present invention is a privilege information in which privilege information indicating a privilege to be given to the user is stored when communication is made with a user terminal of a user who makes a purchase at a predetermined store and purchase is made at the store. A purchase support apparatus including a storage unit receives a payment notification indicating that purchase has been made in the store, and is stored in the privilege information storage unit in the user terminal based on the received payment notification. The privilege information transmission step of transmitting the privilege information is executed, and in the privilege information storage unit, a grant condition indicating a condition for granting the privilege information to the user is associated and stored, and the privilege is stored. In the information transmission step, it is determined whether or not to transmit the privilege information to the user terminal based on the grant conditions stored in the privilege information storage unit, and the privilege In the information storage unit, a privilege information usage condition is further stored as information indicating a condition for using the privilege granted to the user, and the corresponding privilege is used redundantly with other privileges in the privilege information usage condition. The purchase support method is characterized in that an overlapping usage condition indicating whether or not to permit is included.

  Moreover, one aspect of the present invention is a privilege information in which privilege information indicating a privilege to be given to the user is stored when communication is made with a user terminal of a user who makes a purchase at a predetermined store and purchase is made at the store. A step of receiving a payment notification indicating that purchase has been made at the store in a computer of a purchase support apparatus including a storage unit, and based on the received payment notification, the user terminal, the privilege information storage unit A privilege information transmission step for transmitting the stored privilege information, and the privilege information storage unit is associated with and stored a grant condition indicating a condition for granting the privilege information to the user, In the privilege information transmission step, whether to transmit the privilege information to the user terminal based on the grant condition stored in the privilege information storage unit. The privilege information storage unit further stores a privilege information usage condition as information indicating a condition for using the privilege granted to the user, and the privilege information usage condition includes a corresponding privilege duplicated with another privilege. This is a purchase support program including overlapping usage conditions indicating whether or not to permit use.

  As described above, according to the present invention, the purchase support device that communicates with the user terminal of the user who purchases at a predetermined store has the privilege information indicating the privilege to be given to the user when the purchase is performed at the store. The privilege information storage unit stores the privilege information stored in the user terminal based on the payment notification received by the payment notification reception unit and the payment notification reception unit that receives the payment notification indicating that the purchase has been performed at the store. Since the privilege information transmitting unit that transmits the privilege information stored in the unit is provided, the purchase by the user can be supported.

It is a block diagram which shows the structural example of the purchase assistance system by one Embodiment of this invention. It is a figure which shows the example of the privilege information input screen by one Embodiment of this invention. It is a flowchart which shows the operation example of the privilege provision process by the purchase assistance system of one Embodiment of this invention. It is a figure which shows the operation example of the privilege utilization process by the purchase assistance system of one Embodiment of this invention. It is a figure which shows the example of the total screen by one Embodiment of this invention.

Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a block diagram showing a configuration of a purchase support system 1 according to the present embodiment. The purchase support system 1 includes computer devices including a user terminal 100, a store terminal 200, a payment terminal 300, a credit card network system 400, a card company device 500, and a purchase support device 600.

  First, an outline of the present embodiment will be described. The user terminal 100 is a computer terminal of a user who makes purchases at a predetermined store, and the payment terminal 300 is a computer terminal such as a POS (Point of sale system) terminal that is installed in the store and performs payment for purchases made at the store. is there. In such a store, for example, when a user makes a payment with a credit card, the user presents the credit card in the store, and the payment terminal 300 reads information on the credit card presented by the user. The payment terminal 300 transmits a payment notification including the read credit card information to the credit card network system 400. The credit card network system 400 performs payment by communicating with the card company device 500.

  Here, there is a high possibility that a user who has made a purchase at a certain store is satisfied with the product or service at that store and likes the purchase. For this reason, for example, if a privilege such as a discount is given to such a user at the next purchase, for example, it is highly likely that the user will visit the store again to purchase. Further, it is considered that the fee paid at the store by a user who makes a payment with a credit card may have a higher average unit price than the fee paid by a user who makes a payment with cash. Therefore, in the present embodiment, predetermined privilege information is given with a trigger that the user has made a purchase using a credit card in the store. Thereby, while improving the satisfaction for a user, sales can be promoted for a store. Hereinafter, a specific configuration of the purchase support system 1 will be described.

  The user terminal 100 is a portable computer terminal such as a mobile communication terminal such as a smartphone or a tablet PC (Personal computer). In the present embodiment, the user terminal 100 will be described as a smartphone. In the figure, one user terminal 100 is shown and described. However, the purchase support system 1 may be connected to each user terminal 100 of a plurality of users, or a plurality of one user possesses. The user terminal 100 may be connected. The user terminal 100 includes an input unit 101, an output unit 102, a communication unit 103, and a privilege information control unit 104.

The input unit 101 is an input device such as a button or a touch panel, and generates an input signal corresponding to an operation.
The output unit 102 is an output device that outputs information. For example, the output unit 102 is a display that displays various types of information, and is a touch panel.
The communication unit 103 communicates with other computer devices connected via a network. For example, the communication unit 103 communicates with the purchase support apparatus 600.

  The privilege information control part 104 controls each part with which the user terminal 100 is provided, communicates with the purchase assistance apparatus 600 via the communication part 103, and provides the privilege provision service with respect to a user. The privilege information control unit 104 is configured by, for example, an application program that operates on a smartphone OS (Operating System). The privilege information control unit 104 accepts input of user information such as user identification information for identifying a user in store purchase, a user's name, gender, date of birth, age, address, and the like via the input unit 101, for example. The input user information is transmitted to the purchase support apparatus 600. Here, the user identification information is, for example, a credit card number of a credit card that the user uses for settlement in purchase at a store.

  The store terminal 200 is a computer terminal of a store of a member store that provides products and services to the user, and inputs / outputs information related to privilege information to be given to the user. Payment terminal 300 may be installed in a store and operated by a store clerk or the like, or may be installed in a head office or the like that manages marketing of a plurality of stores. For example, a PC, a tablet PC, a smartphone, or the like can be applied to the store terminal 200. In the figure, one store terminal 200 is shown and described. However, the purchase support system 1 may be connected to each store terminal 200 of a plurality of stores, or a plurality of stores owned by one store. The store terminal 200 may be connected. The store terminal 200 includes an input unit 201, an output unit 202, a communication unit 203, and a privilege information management unit 204.

The input unit 201 is an input device such as a keyboard, a button, or a touch panel, and generates an input signal corresponding to an operation.
The output unit 202 is an output device that outputs information. For example, the output unit 202 is a display that displays various types of information and is a touch panel.
The communication unit 203 communicates with other computer devices connected via a network.
For example, the communication unit 203 communicates with the purchase support apparatus 600.

  The privilege information management unit 204 controls each unit included in the store terminal 200, communicates with the purchase support apparatus 600 via the communication unit 203, and uses the input unit 201 and the output unit 202 to provide information regarding privilege information to be given to the user. Input and output. For example, the privilege information management unit 204 accepts input of privilege information related to a privilege to be granted to a user or information such as a grant condition that defines a condition for granting a privilege, and transmits the input information to the purchase support apparatus 600. For example, the privilege information management unit 204 has an internet browser function, receives a web page of a privilege information input screen transmitted from the purchase support apparatus 600, displays it on the output unit 202, and displays the privilege information input screen displayed. In response to this, information input from a store clerk or the like is transmitted to the purchase support apparatus 600 via the communication unit 203.

FIG. 2 is a diagram illustrating an example of a privilege information input screen displayed by the privilege information management unit 204. On this screen, the input of the privilege information provision condition and the privilege information use condition is accepted.
The privilege information granting conditions include, for example, the granting conditions of gender, age, target card, target period, target amount, total number of distributions, number of distributions, and the privilege to be granted according to these granting conditions. The privilege information of the priority order and the discount amount is included.

  The gender is the gender of the user to whom the privilege is given, and in this example, a check box for selecting either female or male is displayed. The age is the age of the user to whom the privilege is given, and in this example, a check box for selecting one of the ages from the teens to the 60s and beyond is displayed. The target card is information indicating the type of credit card used by the user who gives the privilege in the settlement. Here, a check box for selecting either “not set” or “set” is displayed. When “not set” is selected, it indicates that a privilege is granted regardless of the type of credit card used by the user. When “set” is selected, a credit card of a predetermined type is displayed. Indicates that a privilege is granted only when used. In this example, a check box for selecting one of “A credit”, “B credit”, etc. is displayed as the type of credit card to be selected when “set” is selected.

  The target period indicates a period during which a privilege is granted. For example, when the date and time of purchase at the store is within the target period, a privilege is given, and when it is not within the target period, the privilege is not given. Here, a check box for selecting either “Not set” or “Specify date and time” is displayed. If “Specify date and time” is selected, the period between the specified start date and time and end date and time Indicates that a privilege is granted only to. The target amount indicates the amount for which a privilege is granted. For example, when the sales amount purchased at the store is within a predetermined range, a privilege is given, and when the sales amount is not within the predetermined range, no privilege is given. Here, a check box for selecting either “Do not set” or “Set” is displayed, and when “Set” is selected, it is within the range of the specified lower limit amount and upper limit amount. It shows that a privilege is granted only when purchase is made.

  The total number of distributions indicates the total number of grants. For example, when distributing coupons using paper media, the upper limit number for giving a privilege to the user can be set even if all other grant conditions are satisfied so that the number of coupons to be distributed is determined in advance. It can be determined. Here, a check box for selecting either “Unlimited during period” or “With upper limit” is displayed, and when “With upper limit” is selected, a privilege is granted with the specified number as the upper limit. Indicates. The number of distributions indicates a restriction on the number of times the same privilege is given to the same user. Here, a check box for selecting either “no limit” or “up to once per person” is displayed, and when “up to once per person” is selected, the same user is the same This privilege is given only once. Here, an example of “up to once per person” is shown, but two or more times of giving a privilege to one person may be designated.

The priority order is information indicating the order in which the benefits are applied. For example, when different types of privileges are given to the same user, an index for determining which privilege is preferentially applied. Information. For example, in addition to the benefit information that is determined in units such as one week or one month, the benefit of the time sale is given priority when granting a benefit by a time sale only at a predetermined date and time. Control that is applied can be performed.
The discount amount is information indicating a privilege to be given to the user when the grant condition is satisfied. Here, a check box for selecting either “yen” or “%” is displayed, and the discount amount is input to any one of them. Indicates that the amount corresponding to the numerical value is to be discounted.

  The privilege information usage condition is information indicating a condition for using the privilege granted to the user. When the condition indicated by the privilege information usage condition is satisfied, the corresponding privilege is applied and settlement is performed. The privilege information usage conditions include, for example, an adaptation amount, overlapping usage, and an expiration date. The adaptation amount indicates the sales amount to which the privilege is applied, and here, a check box for selecting either “not set” or “set” is displayed. When “not set” is selected, it indicates that the privilege is applied regardless of the sales amount of the purchase made by the user. When “set” is selected, it indicates that a privilege is applied when a purchase is made with an amount within a predetermined range.

Duplicate use indicates whether or not the corresponding privilege is allowed to be used in duplicate with other privileges. Here, a check box for selecting either “permitted” or “not permitted” is displayed. When “permitted” is selected, it indicates that the corresponding privilege is applied redundantly with other privileges. When “not permitted” is selected, it indicates that the corresponding privilege is not applied redundantly with other privileges. The expiration date indicates a period during which the privilege is applied. A privilege is applied when the date and time of purchase at the store is within the expiration date, and the privilege is not applied when it is not within the expiration date.
The privilege information management unit 204 transmits the information about the privilege information provision condition and the privilege information use condition input on the privilege information input screen to the purchase support apparatus 600 via the communication unit 203 and stores them.

  The payment terminal 300 performs payment for purchases made at the store. In the figure, a single payment terminal 300 is shown and described, but the payment support system 1 may be connected to the payment terminals 300 of a plurality of stores, or a plurality of payment terminals 300 possessed by one store. Payment terminal 300 may be connected.

The payment terminal 300 includes an input unit 301, an output unit 302, a communication unit 303, and a payment notification transmission unit 304.
The input unit 301 is an input device such as a keyboard or a touch panel, and generates an input signal corresponding to an operation. For example, in the input unit 301, transaction information such as the item, number, and sales amount of a product purchased by a user in a store is input. The input unit 301 includes a card reader that reads information on a credit card. The card reader reads the credit card number from the credit card presented to the store clerk by the user. For example, the card reader may be an IC card reader that reads a credit card number from a credit card that is an IC (Integrated Circuit) card, or a magnetic card reader that reads a credit card number from a credit card that is a magnetic card. When paying with a credit card, the input unit 301 accepts inputs such as the number of payments and a PIN (Personal identification number) for credit card authentication.

The output unit 302 is an output device that outputs information. For example, the output unit 302 is a display that displays various types of information.
The communication unit 303 communicates with other computer devices connected via a network.
For example, the communication unit 303 communicates with the purchase support apparatus 600.
The settlement notification transmission unit 304 transmits an authorization request (authorization request), which is a settlement notification requesting settlement based on the transaction information input to the input unit 301 and information such as a credit card number, to the credit card network system 400. The authorization request is an authorization process that determines whether the credit card issuer is authorized to verify the validity of the credit card and the credit limit, and whether to approve the credit card payment in the transaction. (Authorization processing) is required. The authorization request includes, for example, a credit card number (user's membership number), an amount for requesting payment, a company code for identifying a member store, a terminal number for identifying a terminal that transmits the authorization request, a date for transmitting the authorization request, and the like. Information is included.
Further, the settlement terminal 300 has a function of a POS register that performs settlement of the sales amount according to the product purchased by the user in the store and shares information such as sales information between the other stores. It may be operated by a store clerk. In this case, the payment terminal 300 may be a dedicated terminal for a POS register, but may be a terminal in which an application program having a POS register function is installed in a general-purpose terminal such as a PC, a tablet PC, or a smartphone.

  The credit card network system 400 is a computer system that connects to a credit card company card company apparatus 500 through an online line and relays transaction information for making a settlement and an authorization request. In addition, when the credit card network system 400 receives a payment notification that is an authorization request from the payment terminal 300, the credit card network system 400 transfers the received payment notification to the purchase support apparatus 600.

  The card company device 500 is a computer device of a card company that pays the store a price corresponding to the transaction between the user and the store. In the figure, one card company device 500 is shown and described. However, the card company devices 500 of a plurality of card companies may be connected to the purchase support system 1. The card company device 500 includes the name, date of birth, address, bank account to be charged for the card, card expiration date, credit limit, credit card usage history, etc. Member information is stored. In addition, the card company device 500 stores member store information regarding member stores such as companies and stores that are predetermined to conduct transactions based on credit cards issued by the card company of the card company device 500.

  Further, the card company apparatus 500 performs an authorization process for determining whether or not to approve a credit card settlement in a transaction in response to an authorization request transmitted from the settlement terminal 300 via the credit card network system 400. The card company device 500 transmits an authorization result obtained by performing a predetermined authorization process to the credit card network system 400. Specifically, the card company device 500 determines whether or not the card is an illegal card by using a checksum of the card number or the like according to the card number included in the authorization request or the amount of the payment request price. It is determined whether or not to approve the payment according to the payment request based on information such as the card expiration date and the limit of use included in the stored member information. Further, the card company apparatus 500 transmits the determination result as an authorization result to the credit card network system 400 that is the transmission source of the authorization request. The card company device 500 stores, for example, a limit amount for each member store in advance, and does not approve the settlement when an authorization request with an amount exceeding the limit amount for each member store is transmitted. Also good.

  The purchase support apparatus 600 is a computer device that controls a privilege grant process for granting a privilege to a user and a privilege use process for applying a privilege granted to a user to payment. The purchase support apparatus 600 includes a communication unit 601, a privilege information storage unit 602, a user information storage unit 603, a grant privilege information storage unit 604, a user registration unit 605, a privilege information registration unit 606, and a settlement notification reception unit. 607, a privilege information transmission unit 608, and a settlement processing unit 609.

  The communication unit 601 communicates with other computer devices connected via a network. For example, the communication unit 601 communicates with the user terminal 100, the store terminal 200, the credit card network system 400, and the card company device 500.

  The privilege information storage unit 602 stores privilege information indicating a privilege to be given to the user when the purchase is performed at the store. In addition, in the privilege information storage unit 602, a grant condition indicating a condition for granting the privilege information to the user is associated and stored. The privilege information storage unit 602 stores privilege information use conditions indicating conditions for using the benefits. Specifically, the privilege information provision condition and the privilege information use condition that are input on the above-described privilege information input screen and transmitted from the privilege information management unit 204 of the store terminal 200 are associated with each privilege information. It is stored in the storage unit 602. Further, the privilege information storage unit 602 can store, for each privilege information, information such as privilege identification information for identifying the privilege and store identification information of the store that has input the privilege information.

The user information storage unit 603 stores user information related to the user. The user information stored in the user information storage unit 603 is user information transmitted from the privilege information control unit 104 of the user terminal 100 described above.
In the granted privilege information storage unit 604, privilege information indicating the privilege granted to the user is stored. For example, in the granted privilege information storage unit 604, privilege identification information for identifying a privilege granted to a user identified by the user identification information is associated with the user identification information and stored.

The user registration unit 605 receives user information including user identification information transmitted from the user terminal 100 and stores the received user information in the user information storage unit 603.
The privilege information registration unit 606 stores the privilege information provision condition and the privilege information use condition transmitted from the privilege information management unit 204 of the store terminal 200 in the privilege information storage unit 602 in association with each privilege information.

  The settlement notification receiving unit 607 receives a settlement notification indicating that purchase has been performed at the store. In the present embodiment, the payment notification is an authorization request for credit card payment, and receives the payment notification transmitted from the payment terminal 300 to the credit card network system 400.

  The privilege information transmission unit 608 transmits the privilege information stored in the privilege information storage unit 602 to the user terminal 100 based on the payment notification received by the payment notification reception unit 607. Here, in the privilege information transmitting unit 608, when the payment notification receiving unit 607 receives the payment notification, the purchase performed in the store is performed by the user identified by the user identification information stored in the user information storage unit 603. And the privilege information is transmitted to the user terminal 100 based on the determination result.

Specifically, it is determined whether the credit card number included in the payment notification included in the payment notification receiving unit 607 is stored in the user information storage unit 603. If the privilege information transmission unit 608 determines that the credit card number included in the payment notification included in the payment notification reception unit 607 is stored in the user information storage unit 603, the grant information stored in the privilege information storage unit 602 is stored. It is determined whether or not corresponding privilege information is transmitted to the user terminal 100 based on the condition. For example, the privilege information transmission unit 608 reads the user information associated with the credit card number included in the payment notification from the user information storage unit 603, reads the grant conditions stored in the privilege information storage unit 602, and the user information Is extracted from the privilege information storage unit 602. If the privilege information transmission unit 608 determines that the privilege information whose user information matches the provision condition is stored in the privilege information storage unit 602, the privilege information transmission unit 608 transmits the privilege information to the user terminal 100. If the privilege information transmission unit 608 determines that the privilege information whose user information matches the provision condition is not stored in the privilege information storage unit 602, the privilege information transmission unit 608 does not transmit the privilege information to the user terminal 100.
Moreover, the privilege information transmission part 608 provides a privilege to a user by making the privilege information memory | storage part 604 memorize | store the privilege information transmitted to the user terminal 100 in association with the user of the user terminal 100.

  When the payment notification receiving unit 607 receives the payment notification, the payment processing unit 609 reads out the privilege information associated with the user corresponding to the payment notification and stored in the granted privilege information storage unit 604, and read the privilege information. Settlement processing based on For example, when the payment notification receiving unit 607 receives the payment notification, the payment processing unit 609 reads out the privilege information stored in the granted privilege information storage unit 604 in association with the credit card number included in the payment notification, A settlement request based on the discount amount indicated by the read privilege information and the sales amount indicated by the settlement notification is transmitted to the card company device 500, and the settlement result performed by the card company device 500 based on the discount amount and the sales amount To get.

Next, an operation example of the purchase support system 1 according to the present embodiment will be described with reference to the drawings. FIG. 3 is a diagram illustrating an operation example of the privilege grant processing by the purchase support system 1 of the present embodiment.
The user terminal 100 configures the privilege information control unit 104 by downloading and installing a predetermined application program in accordance with an operation from the user (step S1). Here, for example, the user terminal 100 connects an application program that runs on the smartphone OS to an application server device that distributes via a network, and downloads the application program from the connected application server device.

  When the user terminal 100 activates the application program installed in step S1, the privilege information control unit 104 receives input of user information from the user and transmits the input user information to the purchase support apparatus 600 (step S2). . The user registration unit 605 of the purchase support apparatus 600 receives the user information transmitted from the user terminal 100 via the communication unit 601, and stores the received user information in the user information storage unit 603 (step S3). Thereby, the user's account registration for the privilege grant service provided by the purchase support system 1 is performed.

  The privilege information management unit 204 of the store terminal 200 is connected to the purchase support apparatus 600 in response to an operation from a store clerk or the like, receives a privilege information input screen transmitted from the purchase support apparatus 600, and causes the output unit 202 to display it. . The input unit 201 of the store terminal 200 receives information on privilege information, a grant condition, and a privilege information use condition that are input from a store clerk or the like on the displayed privilege information input screen. The privilege information management unit 204 transmits information on the input privilege information, grant conditions, and privilege information use conditions to the purchase support apparatus 600 via the communication unit 203 (step S4). The privilege information registration unit 606 of the purchase support apparatus 600 receives the information transmitted from the store terminal 200 via the communication unit 601, and stores the received information in the granted privilege information storage unit 604 (step S5).

  When a user determines a product or the like to be purchased by credit card settlement in a store, the store clerk or the like operates the settlement terminal 300 and inputs transaction information such as a product item, a number, and a sales amount of the product purchased by the user. . Further, the store clerk causes the payment terminal 300 to read the credit card presented by the user. For example, a card reader included in the input unit 301 of the payment terminal 300 reads information such as a credit card number from a credit card. The settlement notification transmission unit 304 of the settlement terminal 300 transmits a settlement notification based on the input transaction information, credit card number, and the like to the credit card network system 400 (step S6). When the credit card network system 400 receives the payment notification from the payment terminal 300, the credit card network system 400 transfers the received payment notification to the purchase support apparatus 600, and the payment notification reception unit 607 of the purchase support apparatus 600 is transferred from the credit card network system 400. A settlement notification is received (step S7).

  The credit card network system 400 relays the payment notification to the card company device 500, and the card company device 500 performs the credit card payment (step S8). The privilege information transmission unit 608 of the purchase support apparatus 600 reads out user information associated with the credit card number included in the payment notification from the user information storage unit 603. Further, the privilege information transmission unit 608 reads the privilege information associated with the grant condition that matches the read user information from the privilege information storage unit 602 (step S9).

If the privilege information transmission unit 608 determines that the privilege information associated with the grant condition that matches the user information is not stored in the privilege information storage unit 602, the privilege information transmission unit 608 ends the process. If the privilege information transmission unit 608 determines that the privilege information associated with the grant condition that matches the user information is stored in the privilege information storage unit 602, the privilege information transmission unit 608 transmits the privilege information to the user terminal 100 (step). S10). The user terminal 100 causes the output unit 102 to display the privilege information transmitted from the purchase support apparatus 600. Thereby, the user can know the privilege given from the store by purchase. Therefore, the user can be motivated to make a new purchase using the privilege. The privilege information transmission unit 608 stores the privilege information transmitted to the user terminal 100 in the grant privilege information storage unit 604 in association with the user identification information of the user terminal 100 (step S11).
If it does in this way, a privilege can be given to a user triggered by having been purchased in a store.

FIG. 4 is a diagram illustrating an operation example of privilege use processing by the purchase support system 1 of the present embodiment.
When a user determines a product or the like to be purchased by credit card payment in a store, a store clerk operates the payment terminal 300, and the payment terminal 300 receives input of transaction information, a credit card number, and the like. The settlement notification transmission unit 304 of the settlement terminal 300 transmits a settlement notification based on the input transaction information, credit card number, and the like to the credit card network system 400 (step S20).

  When receiving the payment notification from the payment terminal 300, the credit card network system 400 transfers the received payment notification to the purchase support apparatus 600 (step S21). When the payment notification receiving unit 607 of the purchase support apparatus 600 receives the payment notification transferred from the credit card network system 400, the payment notification receiving unit 607 is associated with the credit card number included in the payment notification and stored in the granted privilege information storage unit 604. Is read out (step S22). If there is no privilege information associated with the credit card number included in the payment notification and stored in the granted privilege information storage unit 604, the credit card network system 400 performs the same payment processing as in step S8.

  If there is privilege information associated with the credit card number included in the payment notification and stored in the granted privilege information storage unit 604, the purchase support apparatus 600 determines the discount amount indicated in the read privilege information, and the payment notification. Are sent to the card company apparatus 500 via the credit card network system 400. The card company device 500 performs settlement with an amount obtained by subtracting the discount amount from the sales amount (step S23). The purchase support apparatus 600 transmits a privilege application notification indicating that payment has been made by applying the privilege to the user terminal 100 (step S24). The user terminal 100 causes the output unit 102 to display the privilege application notification transmitted from the purchase support apparatus 600. Thereby, the user can know that the privilege was applied in the purchase.

  The card company device 500 deposits the amount of the credit card settlement in Step S23 (the amount obtained by subtracting the discount amount from the sales amount) to the member store where the purchase using the privilege is performed (Step S25). Further, the card company device 500 charges the user an amount obtained by subtracting the discount amount of the privilege from the amount purchased with the credit card (step S26).

  As described above, according to the present embodiment, a privilege can be given to a user using an authorization request by credit card settlement as a trigger. Thereby, it becomes possible to give a privilege by narrowing down a target. In other words, compared to distributing coupons of paper media to an unspecified number of customers, the possibility of making purchases using benefits can be made relatively high. In this case, the user cannot use the coupon unless he / she carries the coupon. According to the present embodiment, the information related to the privilege granted to the user is stored in the purchase support apparatus 600 in association with the credit card number. When payment is made with the credit card number, the privilege is automatically applied. That is, the user can use a privilege without carrying a paper medium coupon and presenting the coupon at the time of purchase. As described above, according to the present embodiment, the member store can be expected to promote effective plus-selling and buying, and the user can receive benefits without troublesome operations. It becomes.

  Moreover, according to this embodiment, when the credit card payment is performed, the privilege granted to the user and the privilege granted to the user terminal 100 are displayed, so the user knows the granted privilege in real time. Can do. For this reason, it is possible to expect the effect of continuously sending customers to member stores and the effect of increasing purchases. Further, for example, in a shopping mall or the like, it is possible to give a privilege at an adjacent store or a nearby store where the purchase is performed. Alternatively, for example, a privilege according to position information, weather information, a user's hobby preference or purchase history can be given.

  Note that the purchase support apparatus 600 may count the benefits granted to the user and the usage status of the granted privileges and send the count results to the store terminal 200 of the member store. FIG. 5 is a diagram showing an example of such an aggregation screen. On the counting screen, for example, the number of users who have given a privilege, the number of users who have used the privilege, and the like can be confirmed according to the gender, age, and card type of the user. In this way, the member store can confirm and analyze the use status and effects of the granted privilege, and can perform marketing such as more effective privilege grant. Here, the business operator who operates the purchase support apparatus 600 can charge the use fee of the privilege grant service according to the present embodiment to the member store according to the sales in which the privilege according to the present embodiment is used.

  In the above example, the user identification information is the user's credit card number, and the settlement notification is an authorization request. However, the user identification information may be anything that identifies the user to whom the privilege is granted. The payment notification may be other information as long as it indicates that the user has purchased at the store. That is, when transaction data such as a payment notification for notifying the credit card network system 400 is transmitted when payment is made, the same privilege grant processing as in the present embodiment can be performed. For example, when a point card is issued to a user and the points granted to the user are managed by the server, the user's point card number to which privilege information according to this embodiment is given is purchased in advance. When the payment notification reception unit 607 receives the payment notification for the point card number stored in the user information storage unit 603 of the support apparatus 600, the same privilege grant processing as described above can be performed.

  Moreover, although the example which determines discount amount as a privilege by privilege information was shown in the above-mentioned example, the other privilege may be given to a user. For example, it may be a privilege that increases (for example, doubles) points to be given to the user by purchase, or a privilege that gives some premium.

  In the above example, the credit card network system 400 and the purchase support apparatus 600 are described as different configurations. However, each function of the purchase support apparatus 600 is provided as a part of the credit card network system 400. May be. That is, the credit card network system 400 can be configured to include the purchase support apparatus 600 as a unit.

  Moreover, although the example which gives all the privilege which matched the grant conditions to the user was shown in the above-mentioned example, it may be made to give only the privilege which confirmed the user's intention to use among the privileges which match the grant condition. Good. For example, when the privilege information transmission unit 608 of the purchase support apparatus 600 transmits the privilege information to the user terminal 100 in step S10 and the user terminal 100 displays the privilege information, “Do you want to register this privilege?” A button such as “Yes” or “No” is displayed along with the message “No.”. When the “Yes” button is pressed here, the purchase support apparatus 600 stores the privilege information in association with the user in the granted privilege information storage unit 604, and when the “No” button is pressed. Can associate the privilege information with the user so that the privilege information storage unit 604 does not store the privilege information.

  In the above-described example, the purchase support apparatus 600 transmits the discount amount and the sales amount indicated by the privilege information to the card company apparatus 500 for settlement in accordance with the settlement notification transmitted from the settlement terminal 300. However, a payment request for only the amount obtained by subtracting the discount amount from the sales amount may be transmitted to the card company device 500 to perform the credit card settlement.

  (Additional remark 1) In order to solve the subject mentioned above, one mode of the present invention is a purchase support device which communicates with a user terminal of a user who performs purchase at a predetermined store, and when purchase is performed at the store In the payment information received by the payment information receiving unit, the payment notification receiving unit that receives the payment notification indicating that the purchase has been performed at the store, and the payment notification received by the payment notification receiving unit. A privilege information transmission unit that transmits the privilege information stored in the privilege information storage unit to the user terminal, and the privilege information storage unit indicates a condition for giving the privilege information to the user. The grant conditions are stored in association with each other, and the grant conditions include instructions for determining which privilege is preferentially applied when different types of privilege are granted to the same user. Information serving contains the privilege information transmitting unit, based on the grant condition stored in the bonus information storage unit, determines whether to transmit the privilege information to the user terminal.

  (Additional remark 2) Moreover, 1 aspect of this invention is characterized by the payment notification being the authorization request | requirement in credit card payment.

  (Additional remark 3) Moreover, the one aspect | mode of this invention is a user corresponding to a payment notification, if the privilege information storage part which the privilege information which shows the privilege provided to the user is memorize | stored, and a payment notification receiving part receive a payment notification. And a payment processing unit that reads out the privilege information stored in the granted privilege information storage unit and that performs payment processing based on the read-out privilege information, and the privilege information transmission unit transmits to the user terminal. The privilege information is stored in the grant privilege information storage unit in association with the user of the user terminal.

  (Additional remark 4) Moreover, as for the one aspect | mode of this invention, in the said privilege information storage part, privilege information utilization conditions are further memorize | stored as information which shows the conditions which utilize the privilege provided to the user, and the said privilege information utilization conditions show If the condition is satisfied, the payment is performed by applying the corresponding privilege.

  (Additional remark 5) Moreover, according to 1 aspect of this invention, the purchase assistance apparatus received and received the user information storage part in which the user identification information which identifies a user is memorize | stored, and the user identification information transmitted from a user terminal A user registration unit that stores user identification information in the user information storage unit, and the privilege information transmission unit stores purchases made in the store in the user information storage unit when the payment notification reception unit receives the payment notification. It is determined whether or not the user identification information being performed is performed by the identified user, and privilege information is transmitted to the user terminal based on the determination result.

  (Additional remark 6) Moreover, 1 aspect of this invention is a purchase assistance system provided with the user's terminal of the user who purchases in a predetermined store, and the purchase assistance apparatus which communicates with a user terminal, Comprising: A user terminal is a user A user identification information transmitting unit that transmits user identification information for identifying the user identification information to the purchase support apparatus. The purchase support apparatus includes a user information storage unit that stores user identification information, and a user when purchase is performed in a store. A privilege information storage unit storing privilege information indicating a privilege to be given to the user, a user registration unit that receives the user identification information transmitted from the user terminal, and stores the received user identification information in the user information storage unit, a store When the payment notification receiving unit receives a payment notification indicating that a purchase has been made in the store, and the payment notification receiving unit receives the payment notification, the purchase made at the store is The privilege which determines whether the user identification information memorize | stored in the information storage part was performed by the user who identifies, and transmits the privilege information memorize | stored in the privilege information storage part to a user terminal based on the determination result An information transmitting unit, and the privilege information storage unit is associated with and stored a grant condition indicating a condition for granting the privilege information to the user. When different types of privileges are given, information that serves as an index for determining which privilege is preferentially applied is included, and the privilege information transmission unit is stored in the privilege information storage unit It is determined whether or not the privilege information is transmitted to the user terminal based on the granting condition.

  (Additional remark 7) Moreover, one aspect of this invention communicates with the user terminal of the user who purchases in a predetermined store, and privilege information which shows the privilege given to a user when purchase is performed in a store is memorized. A purchase support apparatus including a privilege information storage unit is stored in the privilege information storage unit in the user terminal based on the step of receiving a payment notification indicating that purchase has been performed at the store and the received payment notification. A privilege information transmission step of transmitting privilege information is executed, and the privilege information storage unit is associated with a grant condition indicating a condition for granting the privilege information to the user, and the grant condition includes , When different types of privilege are given to the same user, information that serves as an index for determining which privilege is applied with priority is included, and the privilege information transmission process is included. In-up, based on the grant condition stored in the bonus information storage unit, a determining whether or not procurement supporting method for transmitting the privilege information to the user terminal.

  (Additional remark 8) Moreover, one aspect of this invention communicates with the user terminal of the user who purchases in a predetermined store, and the privilege information which shows the privilege provided to a user when purchase is performed in a store is memorize | stored. Based on the step of receiving a payment notification indicating that the purchase has been made at the store in the computer of the purchase support apparatus including the privilege information storage unit, and stored in the privilege information storage unit in the user terminal based on the received payment notification. A privilege information transmission step for transmitting the privilege information, and the privilege information storage unit is associated with and stored a grant condition indicating a condition for granting the privilege information to the user. Includes information that serves as an index for determining which privilege is to be preferentially applied when different types of privileges are given to the same user. The privilege information sending step, based on the grant condition stored in the bonus information storage unit, a procurement supporting program determines whether or not to transmit the privilege information to the user terminal.

  In addition, the program for realizing the function of the processing unit in the present invention is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into the computer system and executed to control the privilege information. Processing may be performed. Here, the “computer system” includes an OS and hardware such as peripheral devices. Further, the “computer system” may include a plurality of computer devices connected via a network including a communication line such as the Internet, WAN, LAN, and dedicated line. The “computer-readable recording medium” refers to a storage device such as a flexible medium, a magneto-optical disk, a portable medium such as a ROM and a CD-ROM, and a hard disk incorporated in a computer system. Furthermore, the “computer-readable recording medium” holds a program for a certain period of time, such as a volatile memory (RAM) inside a computer system that becomes a server or a client when the program is transmitted via a network. Including things. The program may be for realizing a part of the functions described above. Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, what is called a difference file (difference program) may be sufficient.

  In addition, some or all of the functions described above may be realized as an integrated circuit such as an LSI (Large Scale Integration). Each function described above may be individually made into a processor, or a part or all of them may be integrated into a processor. Further, the method of circuit integration is not limited to LSI, and may be realized by a dedicated circuit or a general-purpose processor. In addition, when an integrated circuit technology that replaces LSI appears due to the advancement of semiconductor technology, an integrated circuit based on the technology may be used.

DESCRIPTION OF SYMBOLS 1 Purchase support system 100 User terminal 101 Input part 102 Output part 103 Communication part 104 Benefit information control part 200 Shop terminal 201 Input part 202 Output part 203 Communication part 204 Benefit information management part 300 Settlement terminal 301 Input part 302 Output part 303 Communication part 304 payment notification transmission unit 400 credit card network system 500 card company device 600 purchase support device 601 communication unit 602 privilege information storage unit 603 user information storage unit 604 grant privilege information storage unit 605 user registration unit 606 privilege information registration unit 607 payment notification reception Part 608 privilege information transmission part 609 settlement processing part

Claims (7)

A purchase support device that communicates with a user terminal of a user who purchases at a predetermined store,
A privilege information storage unit that stores privilege information indicating a privilege to be given to the user when purchase is made in the store;
A settlement notification receiving unit for receiving a settlement notification indicating that purchase has been made in the store;
Based on the payment notification received by the payment notification receiving unit, a privilege information transmission unit that transmits the privilege information stored in the privilege information storage unit to the user terminal;
With
In the privilege information storage unit, a grant condition indicating a condition for granting the privilege information to the user is associated and stored,
The privilege information transmission unit determines whether to transmit the privilege information to the user terminal based on the grant condition stored in the privilege information storage unit,
In the privilege information storage unit, privilege information use conditions are further stored as information indicating conditions for using the privileges granted to the user,
The purchase support apparatus according to claim 1, wherein the privilege information usage condition includes an overlapping usage condition indicating whether or not to allow the corresponding privilege to be used in duplicate with another privilege. The purchase support apparatus according to claim 1, wherein the payment notification is an authorization request in credit card payment. An granted privilege information storage unit in which the privilege information indicating the privilege granted to the user is stored;
When the settlement notification receiving unit receives the settlement notification, the privilege information stored in the granted privilege information storage unit is stored in association with the user corresponding to the settlement notification, and based on the read privilege information A payment processing unit for performing payment processing,
The said privilege information transmission part matches the said privilege information transmitted to the said user terminal with the user of the said user terminal, and memorize | stores it in the said provision privilege information storage part. Purchasing support equipment. The purchase support device is:
A user information storage unit for storing user identification information for identifying the user;
A user registration unit that receives the user identification information transmitted from the user terminal and stores the received user identification information in the user information storage unit;
The privilege information transmission unit
When the settlement notification receiving unit receives the settlement notification, it is determined whether or not the purchase performed in the store is performed by a user identified by the user identification information stored in the user information storage unit. The purchase support apparatus according to any one of claims 1 to 3, wherein the privilege information is transmitted to the user terminal based on a determination result. A purchase support system comprising a user terminal of a user who purchases at a predetermined store, and a purchase support device that communicates with the user terminal,
The user terminal is
A user identification information transmitting unit for transmitting user identification information for identifying the user to the purchase support device;
The purchase support device is:
A user information storage unit for storing the user identification information;
A privilege information storage unit that stores privilege information indicating a privilege to be given to the user when purchase is made in the store;
A user registration unit that receives the user identification information transmitted from the user terminal and stores the received user identification information in the user information storage unit;
A settlement notification receiving unit for receiving a settlement notification indicating that purchase has been made in the store;
When the settlement notification receiving unit receives the settlement notification, it is determined whether or not the purchase performed in the store is performed by a user identified by the user identification information stored in the user information storage unit. , Based on the determination result, to the user terminal, a privilege information transmission unit that transmits the privilege information stored in the privilege information storage unit;
With
In the privilege information storage unit, a grant condition indicating a condition for granting the privilege information to the user is associated and stored,
The privilege information transmission unit determines whether to transmit the privilege information to the user terminal based on the grant condition stored in the privilege information storage unit,
In the privilege information storage unit, privilege information use conditions are further stored as information indicating conditions for using the privileges granted to the user,
The purchase support system according to claim 1, wherein the privilege information usage condition includes an overlapping usage condition indicating whether or not to permit the corresponding privilege to be used in duplicate with another privilege. A purchase support apparatus including a privilege information storage unit that communicates with a user terminal of a user who performs purchase at a predetermined store and stores privilege information indicating a privilege to be given to the user when the purchase is performed at the store.
Receiving a payment notification indicating that a purchase has been made at the store;
Based on the received payment notification, a privilege information transmission step of transmitting the privilege information stored in the privilege information storage unit to the user terminal;
Run
In the privilege information storage unit, a grant condition indicating a condition for granting the privilege information to the user is associated and stored,
In the privilege information transmission step, it is determined whether or not to transmit the privilege information to the user terminal based on the grant condition stored in the privilege information storage unit,
In the privilege information storage unit, privilege information use conditions are further stored as information indicating conditions for using the privileges granted to the user,
The purchase support method according to claim 1, wherein the privilege information usage condition includes an overlapping usage condition indicating whether or not the corresponding privilege is allowed to be used in duplicate with another privilege. A computer of a purchase support apparatus comprising a privilege information storage unit that communicates with a user terminal of a user who performs purchase at a predetermined store and stores privilege information indicating a privilege to be given to the user when the purchase is performed at the store. In addition,
Receiving a payment notification indicating that a purchase has been made at the store;
Based on the received payment notification, a privilege information transmission step of transmitting the privilege information stored in the privilege information storage unit to the user terminal;
And execute
In the privilege information storage unit, a grant condition indicating a condition for granting the privilege information to the user is associated and stored,
In the privilege information transmission step, it is determined whether or not to transmit the privilege information to the user terminal based on the grant condition stored in the privilege information storage unit,
In the privilege information storage unit, privilege information use conditions are further stored as information indicating conditions for using the privileges granted to the user,
The purchase support program including an overlapping usage condition indicating whether or not the privilege information usage condition permits the corresponding privilege to be used in duplicate with another privilege.

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