JP6203443B1 - Operation information generation server, operation information generation method, and operation information generation program - Google Patents

Abstract

It is possible to easily make a reservation for a round-trip use of an on-demand traffic for a passenger of the on-demand traffic, and a staying time of the passenger considering the circumstances of a facility that is a destination of the passenger. A transmission / reception unit (101) receives outbound reservation confirmation information from an information terminal device (200), and a stay time acquisition unit (102) stores a stay time associated with an alighting location included in the outbound reservation confirmation information. The return route reservation request information generation unit 105 generates return route reservation information including the departure place, the boarding location, the departure time and the boarding time calculated from the stay time, and the operation information generation unit 106 operates as an operation information storage unit. 120, the operation information stored in the operation information stored in the return information is generated, the reservation candidate information generation unit 107 generates return reservation candidate information from the operation information, and the transmission / reception unit 101 transmits the return route reservation information to the information terminal device. 200, the operation information is stored in the operation information storage unit 120 when it is received that the return route reservation candidate information is confirmed. [Selection] Figure 1

Description

  The present invention relates to an operation information generation server, an operation information generation method, and an operation information generation program.

  In recent years, the introduction of on-demand traffic that can respond to the demands of passengers in detail has been advancing as a means of transportation in areas that cannot be covered by public buses and trains. On-demand transportation means that you can board and get off at a location that is convenient for the user, not a predetermined stop, and ride buses and taxis that operate flexibly according to the reservation. It is. In on-demand traffic, it is required to generate a service schedule that travels on a less wasteful route while meeting the user's request as much as possible.

  Technology for generating an efficient schedule for on-demand traffic includes a technology that corrects the operation plan when the delay time generated by stopping at the boarding / departing point desired by the user is less than or equal to the preset buffer time ( Patent Literature 1) and demand bus operation management technology (see Patent Literature 2) that recognizes a passenger waiting for a demand bus by pressing an operation button of a bus stop terminal and cooperates with a route bus is disclosed.

JP 2013-186541 A JP 2014-203192 A

  However, in such on-demand traffic technology, there are many technologies that accept and make reservations for one route from the boarding location to the departure location. When reserving a round trip between them, there is a problem that it is necessary to make a reservation for the return (return trip) considering the stay time at the destination separately from the reservation for the outbound (outbound trip). In some local governments that have introduced on-demand traffic, the ratio of round-trip reservations has reached 95%, but the complexity of reservations has also been an obstacle to popularization.

  On the other hand, at the facilities where passengers get off by using demand buses, I want them to stay for different times in each facility, such as the number of people that can be accommodated, waiting space, available time of the facility, and congestion. There was a request.

  The present invention has been made in view of the above, and it is possible to easily reserve a round-trip use of on-demand traffic for passengers of on-demand traffic and consider the circumstances of the facilities for facilities that are passenger destinations. It is an object to provide an operation information generation server, an operation information generation method, and an operation information generation program that are the staying time of a passenger.

In order to solve the above-described problem, the present invention includes an alighting place received from an information terminal device that accepts an input of a reservation for a shared vehicle, a boarding place, and a boarding time calculated from the getting off time and the staying time. Return route reservation request information is generated when return route reservation request information is generated, operation information including return route reservation information is stored in the operation information stored in the operation information storage means, and return route reservation request information cannot be included in the operation information. In accordance with the adjustment direction, operation information is generated and return route reservation candidate information is generated from the generated operation information.

  According to the present invention configured as described above, it is possible to easily reserve a round-trip use of on-demand traffic for passengers of on-demand traffic, and for passenger facilities taking into account the circumstances of facilities for facilities that are passenger destinations. There is an effect that it becomes stay time.

It is a block diagram of the operation information generation system 10 concerning a present Example. It is explanatory drawing which shows an example of a data structure of the stop information storage part. It is explanatory drawing which shows an example of a data structure of the operation information storage part. It is explanatory drawing which shows an example of a data structure of the passenger information storage part. It is a flowchart which shows the operation information generation process procedure which the operation information generation server 100 and the information terminal device 200 (or information terminal device 300) of the operation information generation system 10 perform. 6 is an explanatory diagram illustrating an example of a display screen displayed on the information terminal device 200. FIG. It is explanatory drawing which shows an example of the process which produces | generates operation information. It is explanatory drawing which shows an example of the process which produces | generates the operation information containing a passenger's return path. It is a flowchart which shows the stop location information storage processing procedure which the operation information production | generation server 100 and the information processing apparatus 400 perform.

  Embodiments of the present invention will be described below with reference to the accompanying drawings. In addition, the following description is an example of embodiment and this invention is not limited to a present Example.

  FIG. 1 is a configuration diagram of an operation information generation system 10 according to the present embodiment. As shown in FIG. 1, an operation information generation system 10 is operated by an operation information generation server 100, an information terminal device 200 operated by a passenger who uses a demand bus, and an operator who accepts a demand bus reservation from the passenger by telephone or the like. And an information processing apparatus 400 operated at a facility (for example, a hospital, a supermarket, a restaurant, a store, or the like) where a demand bus is stopped are connected to each other via a network N so that they can communicate with each other. A part or all of the network N is wired or wireless, and is a communication network such as the Internet, an intranet, a LAN (Local Area Network), and a mobile communication network.

  The operation information generation server 100 is a server that generates demand bus operation information from a demand bus reservation received from a passenger, transmits the outbound and inbound reservations to the passenger, and stores the confirmed reservation in the operation information. Here, the demand bus is a shared bus that can flexibly change the stop and operating time according to passenger reservations, and may be a taxi or other vehicle besides the bus.

  The operation information generation server 100 includes a transmission / reception unit 101, a stay time acquisition unit 102, an adjustment direction acquisition unit 103, an attribute information acquisition unit 104, a return route reservation request information generation unit 105, an operation information generation unit 106, and a reservation. The candidate information generation part 107, the coupon information provision part 108, the stop information storage part 110, the operation information storage part 120, the passenger information storage part 130, and the boarding / alighting history storage part 140 are provided.

  FIG. 2 is an explanatory diagram illustrating an example of a data configuration of the stop information storage unit 110. The stop information storage unit 110 stores information related to a stop where a passenger gets or gets off. The stop location information storage unit 110 stores the stop location, the staying time, the adjustment direction, and other information in association with each other. Stops are facilities that are destinations for passenger visits, other demand buses, route buses, transit points connecting with trains, etc. Examples of facilities include hospitals, supermarkets, restaurants, shops, etc. It is. The staying time is the time for using the facility at the stop of the passenger. For example, in the case of “A hospital”, “60 minutes”, which is a situation unique to A hospital and is combined with the waiting time and the examination time, is stored. The adjustment direction stores whether to adjust the departure time on the return path in a direction that shortens the staying time (indicated by “−”) or in an extending direction (indicated by “+”). As other information, conditions such as passenger attributes, time zones, days of the week, and presence / absence of passengers may be stored, and different stay times and adjustment directions may be set for each condition.

  FIG. 3 is an explanatory diagram illustrating an example of a data configuration of the operation information storage unit 120. The operation information storage unit 120 stores operation information of demand buses for each operation day and for each vehicle. The operation information storage unit 120 stores a flight name, a stop, an arrival time, a departure time, a passenger name, and a passenger name in association with each other. The flight name is a name for each operation, for example, “10 o'clock flight”. The stop is a place where the demand bus stops and where passengers get on and off. The arrival time is the time when the demand bus arrives at the stop, and the departure time is the time when the demand bus leaves from the stop. The name of the passenger and the name of the passenger are the names of passengers who get on or get off at the stop. The passenger name and the passenger name are not limited to names, but may be any information as long as it is information that uniquely identifies a passenger in addition to an ID and a code. The same applies to passenger names to be described later.

  FIG. 4 is an explanatory diagram illustrating an example of a data configuration of the passenger information storage unit 130. Passenger information storage part 130 memorizes information about a passenger. The passenger information storage unit 130 stores a passenger name, a home address, and attribute information in association with each other. The passenger name is the name of the passenger who uses the demand bus. The home address is the home address of the passenger and is used when determining the operation route of the demand bus. The attribute information is an attribute of the passenger, specifically, information that characterizes the gender, age, and other passengers.

  When the demand bus actually travels, the boarding / exiting history storage unit 140 is used to get on and off the boarding place, boarding time, boarding area, boarding time, date, day of the week, presence of passengers, etc. The history is stored as log information. In addition, you may memorize | store the weather, temperature, etc. at the time of driving | running | working a demand bus. By operating the demand bus for a long time and storing the operation results as log information in the boarding / exiting history storage unit 140, the staying time is calculated at each facility, which differs depending on the preference for each passenger, etc. from the log information stored in the boarding / exiting history storage unit 140. You can refer to it.

  The transmission / reception unit 101 transmits / receives data to / from the information terminal device 200, the information terminal device 300, or the information processing device 400. The transmission / reception unit 101 receives information indicating that the reservation request information, the forward reservation confirmation information, and the backward reservation candidate information have been confirmed with the information terminal device 200 or the information terminal device 300, and transmits the forward reservation candidate information and the backward reservation candidate information. To do. The transmission / reception unit 101 receives the stop information transmitted from the information processing apparatus 400 and stores it in the stop information storage unit 110.

  Here, reservation request information is information related to passengers' desire to get on and off the demand bus, passenger name, boarding date which is the date on which the passenger's demand bus is used, boarding place which is the stop where passengers board, passengers A stop where you get off, a time when you want to get on the demand bus, a time when you want to get off the demand bus, a time when you want to get off the demand bus, that is, when you want the passenger to arrive at the destination Including the desired time of getting off. The desired ride time and the desired get-off time may be either one, and the flight name (for example, a 10 o'clock flight) that does not define the desired get-on time and the desired get-off time instead of the desired get-on time and the get-off time, Also good. Hereinafter, the reservation request information received from the passenger is referred to as reservation request information (outward trip).

  Outbound reservation confirmation information is passenger demand bus reservation information generated from operation information incorporating reservation request information (outbound route), and is information that the passenger confirms the reservation and confirms the reservation. The outbound reservation confirmation information includes a boarding / alighting date, a boarding place, a boarding time which is a time when a passenger gets on the demand bus, a boarding place, a boarding time when the passenger gets off the demand bus, and the like.

  Return route reservation candidate information is a candidate for passenger bus reservation information generated from operation information incorporating return route reservation information described later. Return route candidate information includes a boarding date, a boarding place, a boarding time, a getting off Including ground and time of getting off. Note that there may be one or more return route reservation candidate information.

  The stay time acquisition unit 102 acquires the stay time associated with the alighting location included in the outbound reservation confirmation information from the stop location information storage unit 110. The stay time acquisition unit 102 may acquire the stay time associated with the condition matching the passenger attribute information acquired by the attribute information acquisition unit 104 described later from the stop information storage unit 110. The stay time acquisition unit 102 may acquire the stay time associated with the time zone including the getting-off time included in the outbound reservation confirmation information from the stop information storage unit 110. The stay time acquisition unit 102 may acquire the stay time by extracting the boarding / exiting history in which the passenger has traveled back and forth in the past from the boarding / exiting history information stored in the boarding / exiting history information storage unit 140.

  The adjustment direction acquisition unit 103 acquires the adjustment direction associated with the getting-off place from the stop information storage unit 110. The stay time acquisition unit 102 acquires the adjustment direction associated with the condition matching the passenger attribute information or the adjustment direction associated with other conditions such as day of the week, weather, and temperature from the stop information storage unit 110. May be.

  The attribute information acquisition unit 104 acquires the attribute information associated with the passenger name transmitted from the information terminal device 200 or the information terminal device 300 from the passenger information storage unit 130.

  The return trip reservation request information generation unit 105 uses the getting-off location included in the outbound reservation confirmation information as the boarding location, the exit location included in the outbound reservation confirmation information as the exit location, and obtains the getting-off time and stay time included in the outbound reservation confirmation information. A boarding time is calculated from the stay time acquired by the unit 102, and return route reservation request information including the boarding place, the boarding place, and the boarding time is generated.

  The operation information generation unit 106 generates operation information based on passenger reservations. More specifically, the operation information generation unit 106 generates operation information in which the reservation request information (outward trip) received from the passenger is incorporated in the operation information stored in the operation information storage unit 120. The operation information generating unit 106 generates operation information in which return route reservation information is incorporated into the operation information. In addition, when the operation information generation unit 106 cannot generate the operation information incorporating the return route reservation request information or generates a plurality of operation information, the operation information generation unit 106 operates again by changing the return route reservation information according to the adjustment direction. Generate information. For example, if the departure time on the return route is “11:30” and the demand bus arrives at the boarding place at “11:30”, it is not possible to take a boarding / exiting time. Cannot be included. At this time, if the adjustment direction of the boarding place is “+”, the stay time is extended, the departure time of the return route is changed to “11:35”, and new operation information is generated again. The process of changing the return route reservation request information according to the adjustment direction and generating the operation information is not limited to one time and may be executed a plurality of times.

  The reservation candidate information generation unit 107 generates outbound reservation candidate information from operation information incorporating reservation request information (outbound route). The reservation candidate information generation unit 107 generates return route reservation candidate information from operation information incorporating return route reservation request information. More specifically, the reservation candidate information generation unit 107 extracts the boarding date, boarding place, boarding time, boarding place, and boarding time related to the passengers from the operation information incorporating the booking request information (outbound trip) or return trip booking request information. Outbound reservation candidate information or return route reservation candidate information is generated.

  The coupon information giving unit 108 gives coupon information such as a product discount to one or a plurality of return route reservation candidate information presented to the passenger. Thereby, in the information terminal device 200 operated by the passenger (or the information terminal device 300 operated by the operator), the coupon information is displayed in addition to the return route reservation candidate information, and the passenger uses the coupon information by confirming the return route reservation candidate information. Make it possible. By issuing such coupon information, it is possible to guide passengers or promote the use of the facility itself so that the stay time intended by the facility side is reached.

  The information terminal device 200 is a smartphone, personal computer (hereinafter referred to as a PC), tablet terminal, game machine, or other information processing device operated by a passenger. The information terminal device 200 includes a transmission / reception unit 201 and an operation display unit 202. The transmission / reception unit 201 transmits demand bus reservation request information (outbound) to the operation information generation server 100 and receives outbound reservation candidate information and return route candidate information. The operation display unit 202 accepts input of demand bus reservation request information (outbound), displays outbound reservation candidate information and inbound reservation candidate information, and accepts input of confirmation of outbound reservation candidate information and inbound reservation candidate information.

  The information terminal device 300 is a PC, tablet terminal or other information processing device operated by an operator who accepts a reservation requested by a telephone from a passenger. Like the information terminal device 200, a transmission / reception unit (not shown) is an operation information generation server. Demand bus reservation request information (outward route) is transmitted to 100, and forward route reservation candidate information and return route reservation candidate information are received. An operation display unit (not shown) receives the input of demand bus reservation request information (outward trip), displays the forward trip reservation candidate information and the return trip reservation candidate information, and accepts the input of confirmation of the forward trip reservation candidate information and the return trip reservation candidate information.

  The information processing apparatus 400 is a PC, tablet terminal, or other information processing apparatus that operates at a facility on the on-demand bus stop, and includes a transmission / reception unit 401 and an operation display unit 402. The transmission / reception unit 401 transmits stop information for each stop to the operation information generation server 100. The operation display unit 402 receives input of stop information for each stop and displays that the stop information is stored in the stop information storage unit 110.

  The operation information generation process executed by the operation information generation server 100 and the information terminal device 200 (or the information terminal device 300) of the operation information generation system 10 configured as described above will be described. FIG. 5 is a flowchart showing an operation information generation processing procedure executed by the operation management server 100 and the information terminal device 200 (or the information terminal device 300) of the operation information generation system 10.

  The operation display unit 202 of the information terminal device 200 accepts input of reservation request information (outward) from a web page or an application screen displayed on the screen (step S501). FIG. 6 is an explanatory diagram illustrating an example of a display screen displayed on the information terminal device 200. The left side of FIG. 6 shows an example of a reservation request information (outbound trip) input screen. As shown in FIG. 6, an input such as a boarding place, a getting-off place, a date, a boarding time (or a getting-off time), a number of passengers, etc. that a passenger desires to use the demand bus is accepted. The transmission / reception unit 201 transmits reservation request information (outward trip) to the operation information generation server 100 (step S502).

  The transmission / reception unit 101 of the operation information generation server 100 receives the reservation request information (outward route) (step S503). The operation information generation unit 106 generates operation information in which reservation request information (outward route) is incorporated into the operation information stored in the operation information storage unit 120 (step S504). A plurality of operation information may be generated.

  FIG. 7 is an explanatory diagram illustrating an example of a process for generating operation information. If there is no reservation request information 71 from the passenger P1 when no reservation is received for a demand bus 10 o'clock flight, there is no previous operation information that will be restricted, so operation without changing the reservation request information 71 Information 72 is generated. Next, reservation request information 73 is received from passenger P2. In order to improve the efficiency of the operation, if the travel distance and travel time of the entire operation can be shortened, the shared operation is generated here. In this example, the passenger P2 rides with the passenger P1 (co-operates with the operation information 72), and generates operation information 74 from the P2 home via the P1 home. Thereby, the arrival time of the passenger P2 at the hospital A is also “10:30”. Furthermore, operation information 76 is generated by receiving the reservation request information 75 of the passenger P3, and operation information 77 traveling from the A clinic to P3 home is generated. This completes the service information for the 10 o'clock flight on the demand bus.

  The reservation candidate information generation unit 107 generates outbound reservation candidate information including the boarding date, boarding place, boarding time, boarding place, and boarding time of the passenger who received the reservation from the generated operation information (step S505). A plurality of outbound reservation candidate information may be generated. The transmission / reception unit 101 transmits the outbound route reservation candidate information to the information terminal device 200 (step S506).

  The transmission / reception unit 201 of the information terminal device 200 receives the outbound route reservation candidate information (step S507). The operation display unit 202 displays the outbound route reservation candidate information (step S508). An example of a display screen of outbound reservation candidate information is shown in the center of FIG. When a plurality of outbound reservation candidate information is generated, a plurality of them are displayed as shown in FIG. 6, and when only one outbound reservation candidate information is generated, only one is displayed. The operation display unit 202 receives confirmation of the outbound route reservation candidate information (step S509). By pressing the button “Confirm reservation with this content” of the button 61 shown in FIG. 6, the input of confirmation of the outbound route reservation candidate information is accepted. The transmission / reception unit 201 transmits the confirmed outbound reservation candidate information (hereinafter referred to as outbound reservation confirmation information) (step S510).

  The transmission / reception unit 101 of the operation information generation server 100 receives the outbound reservation confirmation information (step S511). The operation information generation unit 106 stores the operation information incorporating the outbound reservation confirmation information in the operation information storage unit 120 (step S512). The stay time acquisition unit 102 acquires the stay time associated with the departure place of the outbound reservation confirmation information from the stop point information storage unit 110 (step S513). The adjustment direction may be acquired together with the staying time.

  The return trip reservation request information generation unit 105 generates return trip reservation information including the boarding location calculated from the boarding location, the boarding location, and the boarding time calculated from the getting-off time and the staying time (step S514). The operation information generation unit 106 generates operation information in which return reservation reservation information is incorporated into the operation information stored in the operation information storage unit 120 (step S515).

  FIG. 8 is an explanatory diagram illustrating an example of a process for generating operation information including a return path of a passenger. When the reservation request information 81 is received from the passenger P4 when no reservation for the 11 o'clock flight on the demand bus is received, the operation information 82 is obtained without changing the arrival time of the reservation request information 81 because there is no preceding operation information. Is generated. Next, reservation request information 83 is received from passenger P1. The reservation request information 83 of the passenger P1 is return route reservation request information, and operation information is generated at a departure time “11:30” calculated from the arrival time and stay time of hospital A. However, since the arrival time of the demand bus A where the passenger P4 has boarded is “11:30”, the boarding time cannot be secured, and the operation information incorporating the return trip reservation information cannot be generated. Accordingly, since the adjustment direction of hospital A is “+”, the departure time of the return trip reservation information is changed to “11:35” and the operation information is generated again. Thereby, the operation information 84 is generated.

  Furthermore, the reservation request information 85 of the passenger P2 is received. The reservation request information 85 is also return trip reservation request information, and operation information is generated as a departure time “11:30” calculated from the arrival time and stay time of hospital A. However, as in the case of the passenger P1, the arrival time of the demand bus A where the passenger P4 got on is “11:30”, so the boarding time cannot be secured and the operation information incorporating the return trip reservation information cannot be generated. . Therefore, since the adjustment direction of hospital A is “+”, the departure time of the return trip reservation information is changed to “11:35” and the operation information is generated again. However, since the operation information 84 has already been generated, P1 Operation information 86 for traveling from home to P2 home is generated. Thereby, the operation information of the 11 o'clock flight of the demand bus is completed. In addition, the operation information generated in advance does not change the time greatly depending on other reservation request information, but when considering the comparison so that more passengers can get on and changing the boarding time and / or getting off time about 5 minutes There is also.

  The reservation candidate information generation unit 107 generates return route reservation candidate information from the operation information (step S516). Specifically, the reservation candidate information generation unit 107 generates return route reservation candidate information including a passenger's return route boarding date, boarding location, boarding time, getting-off location, and getting-off time from the generated operation information. A plurality of return route reservation candidate information may be generated. Here, the coupon information generation unit 108 may give a coupon to the return route reservation candidate information. The transmission / reception unit 101 transmits return route reservation candidate information to the information terminal device 200 (step S517).

  The transmission / reception unit 201 of the information terminal device 200 receives the return route reservation candidate information (step S518). The operation display unit 202 displays return route reservation candidate information (step S519). The screen on the right side of FIG. 6 shows an example of a display screen for outbound reservation candidate information. As shown in the coupon 62 of FIG. 6, the coupon given to give the passenger an incentive may be displayed in the return route reservation candidate information to be confirmed. The operation display unit 202 accepts confirmation of the return route reservation candidate information (step S520). For example, by pressing the button 63 in FIG. 6, an input for confirming return route reservation candidate information is accepted. If the passenger does not use the demand bus on the return route, an input without reservation may be accepted, or the presentation of another candidate may be requested. The transmission / reception unit 201 transmits the confirmed return route reservation candidate information (hereinafter referred to as return route reservation confirmation information) (step S521).

  The transmission / reception unit 101 of the operation information generation server 100 receives the return route reservation confirmation information (step S522). The operation information generation unit 106 stores the operation information generated by incorporating the return route reservation confirmation information in the operation information storage unit 120 (step S523).

  Thus, the passenger can make a reservation for a return route (return route) taking into account the staying time corresponding to the target facility that is the disembarking destination by reserving one route (outward route) of the demand bus. Thereby, when the passenger uses the vehicle in a round trip from his / her home, the user can improve the convenience of the passenger because the round trip reservation can be completed without any omission by only the operation of the outbound route.

  In addition, when it is not possible to incorporate return reservation information into the operation information in the operation information generation process, it is possible to generate operation information that allows more passengers to ride by changing to the return reservation request information according to the adjustment direction. , Demand buses can be operated efficiently.

  In the above-described processing, when the reservation request information is received from the passenger, the processing has been described assuming that it is going to the destination of getting off the destination, that is, going on / off, and it is always determined that the reservation is going. Instead, when a certain condition is met, for example, return trip reservation information may be generated and return trip reservation candidate information may be presented only when the boarding location is at home.

  Next, stop information storage processing executed by the operation information generation server 100 and the information processing apparatus 400 of the operation information generation system 10 will be described. FIG. 9 is a flowchart illustrating a stop point information storage processing procedure executed by the operation information generation server 100 and the information processing apparatus 400.

  The operation display unit 402 of the information processing apparatus 400 operated at the facility at the stop receives the input of the stop, the staying time, and the adjustment direction after executing the user login (authentication process) (step S901). The transmission / reception unit 401 transmits the stop, the staying time, and the adjustment direction to the operation information generation server 100 (step S902).

  The transmission / reception unit 101 of the operation information generation server 100 receives the stop, the staying time, and the adjustment direction (step S903). The transmission / reception unit 101 stores the stay time and the adjustment direction associated with the stop in the stop information storage unit 110 (step S904). In addition, when registering a new stop for the operation of the demand bus, the stop, the staying time, and the adjustment direction may be associated with each other and stored in the stop information storage unit 110. The transmission / reception unit 101 transmits information indicating that the stop point information has been stored to the information processing apparatus 400 (step S905).

  The transmission / reception unit 401 of the information processing device 400 receives information indicating that the stop information has been stored (step S906). The operation display unit 402 displays on the display screen that the stop information has been stored (step S907).

  In this way, by storing the stay time and the adjustment direction considering the circumstances of the facility at the stop, which is the destination of the passenger, the passenger's stay time reflects the intention of the facility, making the facility a passenger on the demand bus We can have you use comfortably without waste or with room. In addition, it is possible to expect a contribution to sales and the like by reserving a return route of the demand bus so that the passengers have a longer staying time.

  The stay time and the adjustment direction for each stop may be transmitted as numerical values calculated based on the visit history of visitors collected at the facility. For example, calculation based on the time and distribution from the reception for each patient collected by the hospital reception system to the receipt of prescriptions and prescription drugs, the time from entry to exit for each customer collected at supermarkets and restaurants The staying time and adjustment direction. This makes it possible to set the stay time at the passenger facility using the demand bus to a more appropriate value, making the stay comfortable for the passenger, and smoothing the flow of people without delay. . As for the stay time and the adjustment direction for each stop, the numerical value input by the user in the information processing device 400 is received and transmitted to the operation information generation server 100, and the system operates in the operation information generation server 100 and the facility at the stop. By linking data with each other, the stay time and adjustment direction calculated from the data collected by the system are transmitted to the operation information generation server 100, and the operation information generation server 100 stops the received stay time and adjustment direction. You may operate | move so that it may store in the land information storage part 110. FIG.

  Furthermore, the stay time and the adjustment direction for each stop may be stored in association with each attribute information. For example, in a supermarket, the staying time of “40s” may be set longer than the staying time of passengers in “20s”, or the staying time may be changed depending on gender and the presence or absence of a passenger. Furthermore, at stops where stores sell by gender or age group for each day of the week, increase sales by combining the day of the boarding date, gender, and age, and setting the stay time for each condition. I can also expect that.

  The hardware configuration of the operation information generation server 100, the information terminal devices 200 and 300, and the information processing device 400 according to the embodiment described above includes a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), An ordinary computer having an external storage device such as an HDD (Hard Disk Drive), a communication control device, and the like, and the above-described configuration and functions when the CPU reads and operates programs stored in the ROM, RAM, HDD, and the like. Is realized.

  Programs that operate on the operation information generation server 100, the information terminal devices 200 and 300, and the information processing device 400 are provided by being stored on a computer connected to a network N such as the Internet and downloaded via the network N. Alternatively, the file may be recorded in a computer-readable recording medium such as a CD-ROM, a DVD, a USB memory, or an SD card as an installable or executable file. The program for realizing the functions and processes described above may be provided in a usage form such as API (Application Programming Interface), SaaS (Software as a Service), or cloud computing.

  Note that the present invention is not limited to the above-described embodiments as they are, and does not necessarily have to be physically configured as illustrated. In addition, the present invention is configured to functionally or physically divide, integrate, replace, modify, or delete all or a part of the constituent elements described in the present embodiment in arbitrary units according to various loads or usage conditions. Can be configured.

DESCRIPTION OF SYMBOLS N ... Network, 10 ... Operation information generation system, 100 ... Operation information generation server, 101 ... Transmission / reception part, 102 ... Stay time acquisition part, 103 ... Adjustment direction acquisition part, 104 ... Attribute information acquisition part, 105 ... Return trip reservation desired information Generation unit 106 ... Operation information generation unit 107 107 Reservation candidate information generation unit 108 ... Coupon information giving unit 110 ... Stop information storage unit 120 ... Operation information storage unit 130 ... Passenger information storage unit 140 ... Getting on and off History storage unit, 200/300 ... information terminal device, 201 ... transmission / reception unit, 202 ... operation display unit, 400 ... information processing device, 401 ... transmission / reception unit, 402 ... operation display unit

Claims (16)

In the operation information generation server connected via the network with the information terminal device accepting the input of the reservation of the shared vehicle,
Stop information storage means for storing the stop, the stay time, and the adjustment direction in association with each other;
Operation information storage means for storing operation information in which the stop, arrival time, and departure time are associated with each other;
A receiving means for receiving forward reservation confirmation information made up of a boarding place, a boarding time, a boarding place, and a boarding time, transmitted from the information terminal device;
A stay time acquisition means for acquiring the stay time associated with the alighting place included in the outbound reservation confirmation information from the stop information storage means;
Adjustment direction acquisition means for acquiring the adjustment direction associated with the alighting place included in the outbound reservation confirmation information from the stop information storage means;
A boarding time calculated from the getting-off place received by the receiving means, the boarding place received by the receiving means, the getting-off time received by the receiving means, and the stay time acquired by the stay time acquiring means; Return route reservation information generating means for generating return route reservation information comprising:
When the operation information stored in the operation information storage means generates operation information that incorporates the return trip reservation information, and the return reservation reservation information cannot be included in the operation information, the return reservation request information is Operation information generating means for generating the operation information after changing according to the adjustment direction acquired by the adjustment direction acquisition means ,
Reservation candidate information generating means for generating return route reservation candidate information from the operation information generated by the operation information generating means;
Transmitting means for transmitting the return path reservation candidate information generated by the reservation candidate information generating means to the information terminal device,
The receiving means stores the operation information generated by the operation information generating means in the operation information storage means when receiving from the information terminal device that the return route reservation candidate information has been confirmed,
An operation information generation server characterized by
In the operation information generation server connected via the network with the information terminal device accepting the input of the reservation of the shared vehicle,
Stop information storage means for storing a stop and a stay time associated with a time zone in which the riding vehicle operates ;
Operation information storage means for storing operation information in which the stop, arrival time, and departure time are associated with each other;
A receiving means for receiving forward reservation confirmation information made up of a boarding place, a boarding time, a boarding place, and a boarding time, transmitted from the information terminal device;
A stay time acquisition means for acquiring the stay time associated with the time zone including the alighting time of the outbound reservation confirmation information from the stop information storage means ;
A boarding time calculated from the getting-off place received by the receiving means, the boarding place received by the receiving means, the getting-off time received by the receiving means, and the stay time acquired by the stay time acquiring means; Return route reservation information generating means for generating return route reservation information comprising:
Operation information generation means for generating operation information in which the return reservation reservation information is incorporated into the operation information stored in the operation information storage means;
Reservation candidate information generating means for generating return route reservation candidate information from the operation information generated by the operation information generating means;
Transmitting means for transmitting the return path reservation candidate information generated by the reservation candidate information generating means to the information terminal device,
The receiving means stores the operation information generated by the operation information generating means in the operation information storage means when receiving from the information terminal device that the return route reservation candidate information has been confirmed,
An operation information generation server characterized by
In the operation information generation server connected via the network with the information terminal device accepting the input of the reservation of the shared vehicle,
Passenger history storage means for storing a passenger name uniquely identifying a passenger and the passenger history information of the passenger in association with each other;
Stop information storage means for storing the stop and the stay time in association with each other;
Operation information storage means for storing operation information in which the stop, arrival time, and departure time are associated with each other;
Receiving means for receiving forward reservation confirmation information made up of the passenger name, boarding place, boarding time, boarding place, and boarding time transmitted from the information terminal device;
Stay time acquisition means for acquiring stay time from the boarding / alighting history information associated with the passenger name ;
A boarding time calculated from the getting-off place received by the receiving means, the boarding place received by the receiving means, the getting-off time received by the receiving means, and the stay time acquired by the stay time acquiring means; Return route reservation information generating means for generating return route reservation information comprising:
Operation information generation means for generating operation information in which the return reservation reservation information is incorporated into the operation information stored in the operation information storage means;
Reservation candidate information generating means for generating return route reservation candidate information from the operation information generated by the operation information generating means;
Transmitting means for transmitting the return path reservation candidate information generated by the reservation candidate information generating means to the information terminal device,
The receiving means stores the operation information generated by the operation information generating means in the operation information storage means when receiving from the information terminal device that the return route reservation candidate information has been confirmed,
An operation information generation server characterized by
Passenger information storage means for storing a passenger name that uniquely identifies a passenger and attribute information indicating the attribute of the passenger in association with each other;
The stop information storage means further stores the stay time associated with the attribute information,
The receiving means receives the passenger name from the information terminal device,
Attribute information acquisition means for acquiring the attribute information associated with the passenger name from the passenger information storage means ,
The said stay time acquisition means acquires the said stay time matched with the said attribute information acquired by the said attribute information acquisition means from the said stop information storage means , The any one of Claims 1-3 characterized by the above-mentioned. The operation information generation server described in one .
The reservation candidate information generating means generates a plurality of return route reservation candidate information,
The transmission means transmits the plurality of return route reservation candidate information to the information terminal device,
The reception means receives return route reservation confirmation information which is one of the plurality of return route reservation candidate information, which is accepted by the information terminal device, and incorporates the received return route reservation confirmation information. The operation information generation server according to any one of claims 1 to 4 , wherein the operation information is stored in the operation information storage means.
Coupon information giving means for giving coupon information to one or more of the plurality of return path reservation candidate information generated by the reservation candidate information generating means,
The operation information generation server according to claim 5 , wherein the transmission unit transmits the one or more return route reservation candidate information including the coupon information to the information terminal device by the coupon information providing unit.
The receiving means receives the stop and the stay time transmitted from the information processing device at the stop, and stores the received stop and the stay time in the stop information storage means. The operation information generation server according to any one of claims 1 to 6, wherein:
The receiving means is calculated by a system operating in the facility at the stop, and the stop,
The said stay time is received from the said system, The said stop and the said stay time which were received are stored in the said stop information storage means, The any one of Claims 1-6 characterized by the above-mentioned. Operation information generation server.
Stop information storage means for storing stop points, staying times, and adjustment directions in association with each other, operation information storage for storing operation information in which the stop points, arrival times, and departure times are associated with each other. and means, and a method performed by the operation information generation server connected via the information terminal device and the network for receiving input of vans vehicle reservation,
A reception step of receiving outbound reservation confirmation information composed of a boarding location, a boarding time, a getting-off location, and a getting-off time transmitted from the information terminal device;
A stay time acquisition step of acquiring the stay time associated with the alighting place included in the outbound reservation confirmation information from the stop information storage means;
An adjustment direction acquisition step of acquiring from the stop information storage means the adjustment direction associated with the alighting place included in the outbound reservation confirmation information;
A boarding time calculated from the getting-off place received by the receiving step, the boarding place received by the receiving step, the getting-off time received by the receiving step and the stay time acquired by the stay time acquiring step; Return route reservation request information generating step for generating return route reservation request information comprising:
When the operation information stored in the operation information storage means generates operation information that incorporates the return trip reservation information, and the return reservation reservation information cannot be included in the operation information, the return reservation request information is An operation information generation step for generating the operation information after changing according to the adjustment direction acquired by the adjustment direction acquisition step ,
Reservation candidate information generation step for generating return route reservation candidate information from the operation information generated by the operation information generation step;
Transmitting the return path reservation candidate information generated by the reservation candidate information generation step to the information terminal device,
The reception step stores the operation information generated by the operation information generation step in the operation information storage means when receiving from the information terminal device that the return route reservation candidate information has been confirmed.
The operation information generation method characterized by this.
The stop information storage means for storing the stop and the stay time associated with the time zone operated by the shared vehicle in association with each other, the stop, the arrival time, and the departure time are associated with each other. An operation information storage means for storing operation information, and a method executed by an operation information generation server connected via an information terminal device that accepts an input of a reservation for a shared vehicle,
A reception step of receiving outbound reservation confirmation information composed of a boarding location, a boarding time, a getting-off location, and a getting-off time transmitted from the information terminal device;
A stay time acquisition step of acquiring the stay time associated with the time zone including the alighting time of the outbound reservation confirmation information from the stop information storage means;
A boarding time calculated from the getting-off place received by the receiving step, the boarding place received by the receiving step, the getting-off time received by the receiving step and the stay time acquired by the stay time acquiring step; Return route reservation request information generating step for generating return route reservation request information comprising:
An operation information generation step for generating operation information in which the return reservation reservation information is incorporated in the operation information stored in the operation information storage means;
Reservation candidate information generation step for generating return route reservation candidate information from the operation information generated by the operation information generation step;
Transmitting the return path reservation candidate information generated by the reservation candidate information generation step to the information terminal device,
  The reception step stores the operation information generated by the operation information generation step in the operation information storage means when receiving from the information terminal device that the return route reservation candidate information has been confirmed.
The operation information generation method characterized by this.
Passenger history storage means for storing the passenger name uniquely identifying the passenger and the passenger's boarding / exiting history information in association with each other, stop, and stop time information storage means for storing the stay time in association with each other, An operation information storage means for storing operation information in which the stop, the arrival time, and the departure time are associated with each other, and is connected to an information terminal device that accepts an input of a reservation for a shared vehicle via a network. A method executed by an information generation server,
A reception step of receiving forward reservation confirmation information made up of the passenger name, boarding place, boarding time, boarding place, and boarding time transmitted from the information terminal device;
A stay time acquisition step of acquiring a stay time from the boarding / alighting history information associated with the passenger name;
A boarding time calculated from the getting-off place received by the receiving step, the boarding place received by the receiving step, the getting-off time received by the receiving step and the stay time acquired by the stay time acquiring step; Return route reservation request information generating step for generating return route reservation request information comprising:
An operation information generation step for generating operation information in which the return reservation reservation information is incorporated in the operation information stored in the operation information storage means;
Reservation candidate information generation step for generating return route reservation candidate information from the operation information generated by the operation information generation step;
Transmitting the return path reservation candidate information generated by the reservation candidate information generation step to the information terminal device,
The reception step stores the operation information generated by the operation information generation step in the operation information storage means when receiving from the information terminal device that the return route reservation candidate information has been confirmed.
The operation information generation method characterized by this.
Passenger information storage means for storing a passenger name that uniquely identifies a passenger and attribute information indicating the attribute of the passenger in association with each other;
The stop information storage means further stores the stay time associated with the attribute information,
The receiving step receives the passenger name from the information terminal device,
An attribute information acquisition step of acquiring the attribute information associated with the passenger name from the passenger information storage means,
The said stay time acquisition step acquires the said stay time matched with the said attribute information acquired by the said attribute information acquisition step from the said stop information storage means, The any one of Claims 9-11 characterized by the above-mentioned. The operation information generation method as described in one.
A stop information storage means for connecting a stop, a stay time, and an adjustment direction in association with an information terminal device that accepts an input of a reservation for a shared vehicle, and storing the stop, arrival time, and departure time a computer and a service information storage means for storing operation information which associates bets,
A reception step of receiving outbound reservation confirmation information composed of a boarding location, a boarding time, a getting-off location, and a getting-off time transmitted from the information terminal device;
A stay time acquisition step of acquiring the stay time associated with the alighting place included in the outbound reservation confirmation information from the stop information storage means;
An adjustment direction acquisition step of acquiring from the stop information storage means the adjustment direction associated with the alighting place included in the outbound reservation confirmation information;
A boarding time calculated from the getting-off place received by the receiving step, the boarding place received by the receiving step, the getting-off time received by the receiving step and the stay time acquired by the stay time acquiring step; Return route reservation request information generating step for generating return route reservation request information comprising:
When the operation information stored in the operation information storage means generates operation information that incorporates the return trip reservation information, and the return reservation reservation information cannot be included in the operation information, the return reservation request information is An operation information generation step for generating the operation information after changing according to the adjustment direction acquired by the adjustment direction acquisition step ,
Reservation candidate information generation step for generating return route reservation candidate information from the operation information generated by the operation information generation step;
Transmitting the return route reservation candidate information generated by the reservation candidate information generation step to the information terminal device; and
The reception step stores the operation information generated by the operation information generation step in the operation information storage means when receiving from the information terminal device that the return route reservation candidate information has been confirmed.
An operation information generation program characterized by
Stop information storage means connected to an information terminal device that accepts an input of a reservation for a shared vehicle via a network, and stores a stop and a stay time associated with a time zone in which the shared vehicle operates, A computer comprising operation information storage means for storing operation information in which the stop, arrival time, and departure time are associated with each other.
A reception step of receiving outbound reservation confirmation information composed of a boarding location, a boarding time, a getting-off location, and a getting-off time transmitted from the information terminal device;
A stay time acquisition step of acquiring the stay time associated with the time zone including the alighting time of the outbound reservation confirmation information from the stop information storage means;
A boarding time calculated from the getting-off place received by the receiving step, the boarding place received by the receiving step, the getting-off time received by the receiving step and the stay time acquired by the stay time acquiring step; Return route reservation request information generating step for generating return route reservation request information comprising:
An operation information generation step for generating operation information in which the return reservation reservation information is incorporated in the operation information stored in the operation information storage means;
Reservation candidate information generation step for generating return route reservation candidate information from the operation information generated by the operation information generation step;
Transmitting the return route reservation candidate information generated by the reservation candidate information generation step to the information terminal device; and
The reception step stores the operation information generated by the operation information generation step in the operation information storage means when receiving from the information terminal device that the return route reservation candidate information has been confirmed.
An operation information generation program characterized by
A boarding history storage means connected to an information terminal device that accepts an input of a reservation for a shared vehicle via a network, stores a passenger name that uniquely identifies the passenger and boarding history information of the passenger, and a stop A computer comprising: stop information storage means for storing the stay time in association with each other; and operation information storage means for storing operation information in which the stop time, the arrival time and the departure time are associated with each other.
A reception step of receiving forward reservation confirmation information made up of the passenger name, boarding place, boarding time, boarding place, and boarding time transmitted from the information terminal device;
A stay time acquisition step of acquiring a stay time from the boarding / alighting history information associated with the passenger name;
A boarding time calculated from the getting-off place received by the receiving step, the boarding place received by the receiving step, the getting-off time received by the receiving step and the stay time acquired by the stay time acquiring step; Return route reservation request information generating step for generating return route reservation request information comprising:
An operation information generation step for generating operation information in which the return reservation reservation information is incorporated in the operation information stored in the operation information storage means;
Reservation candidate information generation step for generating return route reservation candidate information from the operation information generated by the operation information generation step;
Transmitting the return route reservation candidate information generated by the reservation candidate information generation step to the information terminal device; and
The reception step stores the operation information generated by the operation information generation step in the operation information storage means when receiving from the information terminal device that the return route reservation candidate information has been confirmed.
An operation information generation program characterized by
Passenger information storage means for storing a passenger name that uniquely identifies a passenger and attribute information indicating the attribute of the passenger in association with each other;
The stop information storage means further stores the stay time associated with the attribute information,
The receiving step receives the passenger name from the information terminal device,
An attribute information acquisition step of acquiring the attribute information associated with the passenger name from the passenger information storage means,
The said stay time acquisition step acquires the said stay time matched with the said attribute information acquired by the said attribute information acquisition step from the said stop information storage means, The any one of Claims 13-15 characterized by the above-mentioned. The operation information generation program described in one.

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