JP6007288B1 - Logistics work history information management system - Google Patents

Abstract

The present invention aims to rationalize physical distribution work by acquiring appropriate measurement data with a simple operation. A small terminal 3 measures a time spent on a selected work item when a predetermined measurement time set in advance is reached, and stores the measurement result data in a storage device 5 while sucking it up to a management server 1 A time measurement unit is provided. The management server 1 makes a comparison request between the operational environment master 23 storing the customer attributes including the type of business, the appearance of the package, the size of the package, and the floor area of the facility as the comparison target extraction condition of the logistics facility A, and the other logistics facility A from the customer terminal 2. If there is, there is provided a benchmarking unit 45 that refers to the operational environment master 23 and reads and compares similar comparison target extraction conditions. [Selection] Figure 1

Description

  The present invention was obtained by measuring and converting time, cost, etc. for each operation such as warehousing, inspection, picking, and warehousing performed by a field worker in various warehouses, factories, distribution centers, port cargo facilities and the like. The present invention relates to a distribution work history information management and utilization system for managing and utilizing work history information to streamline distribution work.

  Traditionally, at logistics sites such as warehouse management companies and shipper companies, when measuring the time required for each operation such as warehousing, inspection, picking, and shipping performed by on-site workers at the facility in order to streamline logistics operations, The method like this is taken.

  In other words, when measuring the time of physical distribution work, the mark sheet is filled in at regular time intervals (15-minute intervals, etc.) and converted into data by OCR at the end of the day. They are filled out on designated forms at regular intervals, collected by the clerk at the end of the day, and converted into data by manual input. Measurement methods are used such as hearing the daily work engagement ratio and apportioning the work hours to each work time assuming that the work is always performed at that ratio.

JP 2002-107473 A

  However, the conventional measurement methods for physical distribution work have many problems such as forgetting to fill in mark sheets and designated sheets, input errors, and variations in accuracy due to hearing. In the first place, at the distribution site, unlike factory line production, workers carry out multiple tasks such as warehousing to delivery, distribution processing, etc. according to time zones. For this reason, it is difficult to see what time is required and it is difficult to measure work productivity.

In addition, at work sites in logistics facilities, each worker handles a wide range of operations such as warehousing, inspection, picking, delivery, distribution processing, etc., as well as multiple packing forms and shipper products. It is difficult to know how much time and money are spent and how much is the productivity and cost of the work.

  Therefore, conventionally, in order to measure the work time and grasp the work status, various work items of logistics work such as warehousing, inspection, picking, shipping, distribution processing are arranged and written on the mark sheet by the worker In addition, there is a problem that work sampling by the measurer, and further, it is necessary to input data of measurement results, which is a very complicated operation.

There is a problem that it is difficult to compare with other logistics facilities because the time measurement methods in each logistics facility are different and the data acquisition conditions are different.

Therefore, in order to solve this problem, the invention described in claim 1 is provided, for example, as shown in the following embodiment, in the management server 1 provided in the system operating company, the customer terminal provided in the customers A, B, C. 2 and a small terminal 3 possessed by an on-site worker at the logistics facility D are connected via the Internet, and a preset work is performed using the small terminal 3 based on a request for time measurement of work by the customer terminal 2. This is a distribution work history information management and utilization system that measures the time of item 3a and provides measurement result information. The management server 1 is for each worker to receive, inspect, inspect, transport, store, distribute processing, and inventory. In logistics facility D, which performs a wide variety of operations including picking, inspection, packing, sorting, shipping, loading, and loading, and multiple operations are performed on the same location or the same work object When a plurality of work items 3a... Are input in accordance with the physical distribution work, work item data 8 is generated for each worker and set and registered in advance in the storage unit, and a work item setting information transmission setting request is issued from the small terminal 3. The work item registration unit 30 that reads out and returns the work item data 8 from the storage unit for each worker, and the customer attributes including the type of business, the package, the package size, and the facility basis weight are used as the comparison target extraction conditions for the distribution facility D. When there is a comparison request between the operating environment master 23 to be stored and another logistics facility D from the customer terminal 2, the benchmarking unit 45 refers to the operating environment master 23 and reads and compares similar comparison target extraction conditions. wherein the small terminal 3, when a predetermined measurement time set in advance, measures the time spent working item 3a selected, to store the measurement result data in the storage device On the other hand, characterized in that it comprises the operation time measurement unit 10 to suck in the management server 1.

According to the first aspect of the present invention, the operator providing the measurement service provides a small terminal for measurement and a web information system, so that special skills are not required and the operation time can be easily measured. Can be done. Moreover, by setting the work items for the small terminals for measurement collectively on the WEB side , the small terminals can be automatically set as they are, so that each worker can receive goods, receive inspections, and carry goods. , Storage, distribution processing, inventory, picking, inspection, packing, sorting, shipping, loading, loading, etc., multiple operations are performed on the same location or the same work object, It is even more convenient because it is easy to measure the work time without trouble even if it is difficult to grasp the work situation by measuring the work time that is difficult to see how much time was spent on which work. Can raise the sex.

According to the first aspect of the present invention, by providing a common work item that cannot be changed by the user at the time of batch setting on the WEB side, and a work item that can be freely set by the user on the lower layer, it is possible to perform other operations using a common axis. Compared with logistics facilities, it is possible to realize a comparison of own warehouses with a high degree of freedom on individual axes.

  According to the first aspect of the present invention, it is possible to calculate work productivity and work unit price by registering work results and work costs at the measured time. In addition, by calculating and associating the work results and work costs in consideration of the above-mentioned common axis, it is possible to compare and verify the work time, productivity, work unit price, and the like with other bases.

1 is a block diagram of a network configuration including a configuration of a distribution work history information management and utilization system that is an example of the present invention. FIG. It is a small terminal application menu screen figure. It is a small terminal application work item screen figure. It is a work item data diagram. It is a work item data diagram. It is a work unit price report data figure. It is an expense registration screen figure. It is a benchmarking item data figure. It is a flowchart explaining the benchmark of work time. It is a flowchart explaining the benchmark of a work unit price. It is a flowchart explaining the benchmark of work productivity.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram of a network configuration including the configuration of a distribution work history information management and utilization system that is an example of the present invention. In this system, the management server 1 which is provided in the system management company to provide information services through the system as the center, to the management server 1, the user customers, for example, warehouse management company or cargo owners (A · B · C ... etc. The customer terminals 2 of each company) are connected to each other via the WEB server 4 and configured to be able to receive data from each other, while the logistics workers are connected to the small terminals 3 that are possessed for logistics work by the Internet. doing.

The distribution facility D is a facility where various distribution operations such as a warehouse, a factory, a distribution center, a port / railway / air freight facility, a base, and a store are performed. In the illustrated example, the distribution facility D is a warehouse. The small terminal 3 is a portable terminal possessed for logistics work by a worker belonging to a customer company, and in the illustrated example, a smartphone is used. The small terminal 3 may be a handy terminal, a portable terminal, or the like.

The small terminal 3 in the illustrated example has a storage device 5 for storing various databases, master files, and a memory 6 for storing a program for realizing the functions of the present system, each of which is a control device for controlling and processing the operation. Connect to 7. The storage device 5 includes a setting master 5a, a work item master 5b, and a measurement result database 5c. The setting master 5a registers setting items related to work time measurement such as a scheduled work start time and a work time measurement interval as a master. The work item master 5b registers warehouse work such as warehousing, inspection, picking, delivery, and distribution processing of the work item 3a as a master. The measurement result database 5c stores, as work measurement result data for each worker, what kind of distribution work is performed at what kind of distribution facility D, where, on what date.

The small terminal 3 measures the time spent for each selected work item at a predetermined measurement time set in advance, and stores the measurement result data in the measurement result database 5b of the storage device 5, while the management server 1 is provided with a work time measuring unit 10 for automatically batch uploading as a program. The work time measuring unit 10 is programmed to automatically issue a work time measurement, for example, to emit an alarm sound when a certain time arrives, so that the work time is measured at a constant time interval, for example, every 10 minutes. ing. The small terminal 3 responds to the alarm sound and, as shown in FIG. 2, when the “measurement execution” 9a of the operation is selected from the menu 9 of the touch panel provided on the operation front side, the small terminal 3 is displayed as shown in FIG. A plurality of work items 3a ... are selected. The notification means is not limited to sound, and vibration, light, and the like are also conceivable.

  The management server 1 stores an input device 11 composed of a pointing device such as a keyboard / mouse, a display device 12 used for monitoring input data, an output device 13 for outputting various data, and a program 14 for realizing the functions of this system. The memory 15 and the storage device 16 storing various database master files are connected to a control device 17 that performs overall control processing of the entire system.

  The storage device 16 includes various masters such as an operation environment master 23, a work item master 24, and a setting master 25 in addition to databases such as the measurement result database 19, the benchmark beta base 20, the work performance database 21, and the cost performance database 22. .

  The measurement result database 19 sequentially accumulates measurement result data of work time uploaded from the small terminal 3 to the management server 1 for each worker. Benchmark Beta Base 20 holds measurement result data collected in batches for each industry, such as food and electrical equipment, as benchmarking data to be compared and extracted by comparing the data corresponding to the comparison target extraction conditions later when a comparison request is made To do. The work performance database 21 is the number of work processes. The expense record database 22 registers the work unit price as an expense so that it can be understood how much the work cost. The operation environment master 23 downloads and compares the data corresponding to the comparison target extraction condition when a comparison request is made later on the operation status (industry, packaging, package size, basis weight, etc.) of the distribution facility by customer. As a master.

  On the other hand, the basic management server 1 includes, as the program 14, a work item registration unit 30, a work productivity calculation unit 35, a work unit price calculation unit 40, a benchmarking unit 45, and the like.

As shown in the work item registration screen of FIG. 4, the work item registration unit 30 sets the work item setting of the small terminal 3 held by the worker to a common setting item (model) M that cannot be changed by the user and its lower layers. A free setting item N that can be freely set on the user side is provided, and when there is a setting request for the work item data 8 from the small terminal 3, it is programmed to be automatically downloaded collectively.

As shown in the work item registration screen of FIG. 5, the productivity calculation unit 35 totals the measurement time for each work item, associates it with the work item ID, calculates the work performance per person, and performs individual work. It is programmed to calculate productivity and register work results in the work result database 21.

As shown in FIG. 6 and FIG. 7, the work unit price calculation unit 40 calculates the direct labor cost for each work from the measured work time and unit price, and per work result (m3 / kg / line / case / piece, etc.). It is programmed to calculate the cost (work unit price) and to register the work registration that applies the amount that apportioned the monthly cost by the ratio of the number of measurement days / monthly working days in the cost result database 25.

As shown in FIG. 8, the benchmarking unit 45 corresponds to the comparison target extraction condition when a comparison request is made later regarding the operational status of the distribution facility for each customer (industry, packing, package size, basis number, etc.). 1. As a master to capture and compare data Customer attributes: business type, packing style (pallet / box / bare), main product size, warehouse floor area), picking method, number of workers, 2. 2. Measurement data: Work time ratio, employee category (part / contract / employee) Productivity It is programmed to register the work unit price ratio in the benchmark database 20 as benchmarking data.

Therefore, in the logistics work history information management and utilization system configured as described above, the “working time” is compared with the rationality of the work of other warehouses that are similar in operation status to the warehouse of own logistics facility D from the customer terminal 2 from the customer. The information processing performed by the management server 1 and the customer terminal 2 when there is a request for the information processing service to be performed, first, the benchmark of “working time” will be described as shown in FIG.

First, a work item to be compared is selected (S1), then, a level free setting item N that can be freely set by the user is set (S2), and thereafter, the operation environment master 23 is referred to create a similar operation environment. A comparison target condition is generated (S3). Then, the comparison target data that matches the similar operation environment and the registration unit condition is extracted from the benchmark database 20 (S4), and the aggregation result is output as an EXCEL report (S5). On the other hand, the customer terminal 2 receives the report (S6) and receives a comparison report of the working time of the other company's warehouse.

Next, the “work unit price” benchmark will be described as shown in FIG.
First, the level setting item N that can be freely set by the user is set (T1), and then the operation environment master 23 is referred to generate a comparison target condition that makes a similar operation environment (T2). The registration unit (Kg / M3 / case / piece) of 20 work unit prices is confirmed, and a comparison target condition is generated (T3). Then, the comparison target data that matches the similar operation environment and the registration unit condition is extracted from the benchmark database 20 (S4), and the aggregation result is output as an EXCEL report (T5). On the other hand, the customer terminal 2 receives the report (T6) and receives a comparison report of the work unit price of the other company's warehouse.

Next, the “work productivity” benchmark will be described as shown in FIG.
First, the level setting item N that can be freely set by the user is set (R1), and then the operation environment master 23 is referred to generate a comparison target condition that makes a similar operation environment (R2). The 20 work productivity registration units (kg / M3 / case / piece) are confirmed, and comparison target conditions are generated (R3). Then, comparison target data that matches the similar operation environment and the registration unit condition is extracted from the benchmark database 20 (R4), and the aggregation result is output as an EXCEL report (R5). On the other hand, the customer terminal 2 receives the report (R6) and receives a comparison report of work productivity of another company's warehouse, thereby providing an information processing service for comparing work time, work unit price, and work productivity.

D logistics facility 1 management server
2 Customer terminal 3 Small terminal 3a Work item 20 Benchmark database 23 Operation environment master 30 Work item registration unit 35 Productivity calculation unit 40 Unit price calculation unit 45 Benchmarking unit

Claims (1)

A customer terminal provided for a customer is connected to a management server provided for a system operating company, and a small terminal possessed by an on-site worker at a distribution facility is connected via the Internet, and the small terminal based on a request for time measurement of work by the customer terminal Is a logistics work history information management and utilization system that measures the time of a preset work item of logistics work and provides measurement result information,
The management server
Each worker performs a wide variety of tasks including receiving, receiving inspection, receiving and transporting, storage, distribution processing, inventory, picking, inspection, packing, sorting, leaving and transporting, loading, and the same place and the same work When a plurality of work items are input in accordance with the physical distribution work in the physical distribution facility in which a plurality of operations are performed on the package of the object, work item data is generated for each worker and set and registered in the storage unit in advance. When there is a transmission setting request for work item setting information from the terminal, the work item registration unit that reads out and returns the work item data for each worker from the storage unit ;
Operation environment master that stores customer attributes including type of business, packaging, package size, and floor area of facilities as comparison criteria for logistics facilities,
When there is a comparison request with other logistics facilities from the customer terminal, with reference to the operational environment master, a benchmarking unit that reads and compares similar comparison target extraction conditions,
The small terminal is
When a predetermined measurement time set in advance is reached, the time spent for the selected work item is measured, and the measurement result data is stored in the storage device, and the operation server includes a work time measurement unit that sucks it up Logistics work history information management and utilization system.

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