JP5879744B2 - Data processing apparatus and program - Google Patents

Description

The present invention relates to a data processing apparatus and a program.

  In general, an order data processing system constructed in a restaurant or the like includes an order data input device (order terminal device: handy terminal), a kitchen printer, an ECR (electronic cash register), and an orderer (customer). When the orderer receives the order from the customer, and the order data is input from the order terminal device, the input order data is wirelessly transmitted to the ECR via the access point and registered. The cooking instruction stub (order slip) is issued by wireless transmission to the kitchen printer. Conventionally, as an order terminal device of this type, for example, in a state where a table (table) and a seat are arranged and displayed, order data input for each seat (each customer) is managed using the seat. Such a technique is known (see Patent Document 1).

JP-A-10-162060

  However, in the technique of Patent Document 1 described above, the seat layout is stored and managed for each of a plurality of types of tables such as a table for two people or a table for four people, and the type used by the customer. When an operation for selecting a table is performed, the seat layout of the table is read and displayed, and the order data is managed by using the seat. The information about the seat is used for further purposes. It was not what I did.

  By the way, when a customer visitor guides a customer to a seat (vacant seat) when the customer visits the store, he / she wants a smoking area, a non-smoking area, or a table seat. The customer is asked whether he wants a seat, but it is not preferable from the viewpoint of customer service to ask the same question several times each time a customer who has used the store many times visits the store. Further, there are many cases where there is a certain tendency or regularity between the type of seat used by the customer and the ordered product. For example, when a customer in a Japanese-style room orders tempura, sashimi is often added, but in such a case, simply ordering only the product ordered by the customer will miss out on the precious sales opportunities. This was not preferable from the viewpoint of customer service.

An object of the present invention is to make it possible to realize information on seats and a customer service that is effectively used.

請 Motomeko 1 is a data processing apparatus for managing processing a plurality of types of seats, for each type of seat, the recommended information to the passengers to use the seat of the seat type, corresponding to the natural environment another season, etc. In addition, the storage management means for storing and managing by the storage means, the acquisition means for acquiring the seat type of the seat used by the user, the current natural environment is acquired, and the seat type acquired by the acquisition means is associated with the seat type Among the plurality of recommended information stored in the storage means, a determining means for determining whether there is recommended information stored in association with the acquired natural environment, and the recommended information exists in the determining means Then, when it is determined, a guide means for guiding and outputting the recommended information to the user who uses the seat is provided.

According to the present invention is to be able to realize the customer service effectively using the information about the seat.

The block diagram which showed the order data processing system constructed | assembled by the restaurant in restaurants. The block diagram which showed the basic component of the order terminal device 1. FIG. The figure which showed the structure by the side of the housing | casing surface of the order terminal device 1. FIG. The figure for demonstrating the seat utilization log | history table T1 classified by customer with which the ECR3 side is equipped. The figure for demonstrating the seat utilization condition table T2 with which ECR3 side is equipped. The figure for demonstrating the recommended goods table T3 with which ECR3 side is equipped. The main flowchart for demonstrating the operation | movement (characteristic operation | movement of this embodiment) of the order terminal device 1 started to be executed in response to power-on. 8 is a flowchart for explaining seat guidance processing (step A7 in FIG. 7) in detail. 8 is a flowchart for explaining in detail the order data registration process (step A11 in FIG. 7). (1)-(4) is the figure which showed the seat type guidance message displayed on the touch display part 14. FIG. The figure which showed the state by which the seat layout of the smoking area and the table seat was displayed on the touch display part. The figure which showed the display content of the touch display part 14 in order data registration display mode.

Hereinafter, embodiments of the present invention will be described with reference to FIGS.
FIG. 1 is a block diagram showing an order data processing system constructed at a restaurant in a restaurant or the like.
This order data processing system includes an order data input device (order terminal device: handy terminal) 1 for inputting order data, an access point 2 as a wireless repeater, and an ECR (electronic cash register: A local area network (LAN) including a server apparatus 3 and a kitchen printer 4 installed in the kitchen is configured. The order terminal device 1 receives an order from an orderer (customer) and a customer service representative (waiter or waitress) receives the order data. When the order data is input, the input order data is transmitted via the access point 2. In addition to wirelessly transmitting to the ECR 3 and registering it, the kitchen printer 4 is wirelessly transmitted and a cooking instruction stub (order slip) is issued. An ECR 3 and a kitchen printer 4 are wired to the access point 2.

  The order terminal device 1 is a portable size (palm size) possessed by the customer service representative, and the customer service representative inputs the order data when receiving an order from the customer. The customer also inputs the seat position used by the customer and the number of customers. The ECR 3 performs an accounting process for closing the registration of one transaction based on the order data received from the order terminal device 1, and includes a database DB that functions as a server device of the order data processing system and manages various data. ing. The kitchen printer 4 issues a cooking instruction stub (order slip) based on the order data received from the order terminal device 1.

FIG. 2 is a block diagram illustrating basic components of the order terminal device 1.
The order terminal device 1 has a central processing unit (CPU) 11 as a core, and the CPU 11 operates by supplying power from a power supply unit (secondary battery) 12 according to various programs in the storage unit 13. The entire operation of the lever order terminal device 1 is controlled. The storage unit 13 includes, for example, a ROM, a RAM, a flash memory, and the like, and stores programs and various applications for realizing the present embodiment in accordance with operation procedures illustrated in FIGS. 7 to 9 described later. The program memory M1 and the work memory M2 for temporarily storing various information (for example, flags) necessary for the operation of the order terminal device 1 are provided.

  The touch display unit 14 constitutes a touch screen that detects a position touched with a finger or the like and inputs coordinate data thereof, and includes a display panel 15 and a touch sensor 16. As the touch sensor 16, among various methods such as a capacitance method, a resistance film method, an electromagnetic induction method, and a piezoelectric method, a capacitance method excellent in weight reduction, light transmittance, durability, etc. is adopted. However, other methods may be used. The display panel 15 is a high-definition liquid crystal display or an organic EL (Electro Luminescence) display that displays a function name as a software key, a seat layout, an order data registration screen, and the like. The touch sensor 16 senses that the touch surface is touched (approached or touched) due to a change in capacitance, and the transparent touch sensor 16 is stacked on the entire display surface of the display panel 15. .

  Although not shown in the drawings, the key operation unit 17 includes push-button keys (stroke keys) such as a numeric keypad for inputting numerical values, a menu key for calling a set menu, and a seat type key for designating and inputting a seat type. The touch display unit 14 is arranged in parallel. The image scanner 18 captures code information (for example, bar code information) by an image sensor (image sensor) such as a CCD or a CMOS. The CPU 11 analyzes the image data captured by the image scanner 18 to generate a code. Read information.

  The LAN communication unit 19 transmits and receives data between the self (order terminal device) 1 and the ECR 3 or between the self (order terminal device 1) and the kitchen printer 4 via a local communication network (not shown). The current weather data (season, temperature) is received and acquired from the ECR3. The ECR 3 acquires meteorological data (season, temperature) from the Internet (not shown) and transmits the meteorological data to the request source in response to a request from the order terminal device 1. The card reader 20 is a magnetic card reader that reads customer identification data (customer ID) from a customer's magnetic card (customer card) when the customer visits the store. The card reader 20 is not limited to a magnetic card reader, and may be, for example, a non-contact IC card reader.

FIG. 3 is a diagram illustrating a configuration of the housing surface side of the order terminal device 1.
The order terminal device 1 is configured such that the entire casing forms a plate-like rectangular parallelepiped and is used in a vertically long state. On the surface of the casing, there is a key operation unit (various types). Stroke key) 17 is provided, and a touch display unit 14 is provided on the upper side of the housing surface. In addition, an image scanner unit 18 is disposed at the front end (upper end) of the housing. A card reader 20 is disposed on one side of the housing (left side in the figure).

FIG. 4 is a diagram for explaining the customer-specific seat use history table T1 provided on the ECR 3 side.
The customer-specific seat usage history table T1 is stored in the database DB on the ECR 3 side, and is configured to store the number of times of use (number of visits) for each customer (seat type). The order terminal device 1 calls and acquires the contents of the customer-specific seat use history table T1 from the ECR 3 as necessary. The customer-specific seat usage history table T1 includes “customer ID”, “customer name”, “total usage count”, “non-smoking area usage count”, “smoking area usage count”, “table seat usage count”, “table seating” It has a configuration having each item of “number of times of seat use”.

  The “customer ID” and “customer name” are information for identifying the customer, and the “total number of uses” is the cumulative number of visits from the opening of the store to the present time. “Non-smoking area use count”, “Smoking area use count”, “table seat use count”, and “tatami seat use count” are the number of seat types (number of visits). In the example shown in the figure, when the “customer ID” is “0001”, “38 times” is stored as the “total number of times used”, and “36 times” and “smoking” are used as the “number of times the non-smoking area is used”. “2 times” is stored as the “area usage count”, “10 times” is stored as the “table seat usage count”, and “28 times” is stored as the “tatami seat usage count”. Further, when the “customer ID” is “0002”, “20 times” is stored as the “total number of times used”, and “1 time” is used as the “number of times the non-smoking area is used” and “number of times the smoking area is used”. “19 times”, “15 times” as “table seat use frequency”, and “5 times” as “table seat use frequency” are stored.

FIG. 5 is a diagram for explaining a seat use situation table T2 provided on the ECR3 side.
The seat usage status table T2 is stored in the database DB on the ECR 3 side, and is configured to store the usage status (whether or not being used) of each seat in the store. The order terminal apparatus 1 calls and acquires the contents of the seat usage status table T2 from the ECR 3 as necessary. Here, in the illustrated example, the case where the seats in the store (restaurant) are divided into four types of seats is illustrated.

  That is, in the illustrated example, table seats “Western 1” to “Western 20” for 20 blocks (20 table seats) are arranged in the non-smoking area, and seats for 5 blocks (5 seats) are provided. “Sum 1” to “sum 5” are arranged. In addition, in the smoking area, table seats “Western 11” to “Western 15” for 5 blocks (5 table seats) are arranged, and seats for 3 blocks (3 seats) “Japanese 6” to “Sum 8” is arranged. The seat usage status table T2 stores “usage status” for each “seat”. “Usage status” indicates whether the customer is currently using the seat, “1” indicates that the seat is in use, “0” indicates an empty seat.

FIG. 6 is a diagram for explaining the recommended product table T3 provided on the ECR3 side.
The recommended product table T3 is stored in the database DB on the ECR3 side, and is configured to store products recommended to customers (recommended products). The order terminal device 1 calls and acquires the contents of the recommended product table T3 from the ECR 3 as necessary. The recommended product table T3 is configured to include items of “seat type”, “ordered product type”, “weather (temperature / season)”, and “recommended product”. “Seat type” indicates whether the seat is a table seat or a table seat, “Order product type” indicates the type of product ordered by the customer, and “Weather (temperature / season)” indicates the current Shows temperature and season.

  The “recommended product” indicates a product to be recommended to the customer in accordance with a combination of “seat type”, “ordered product type”, and “weather (temperature / season)”. For example, in the illustrated example, when “seat type” is “tatami seat”, “ordered product type” is “sashimi”, and “weather (temperature / season)” is “25 ° C.”, “recommended product” “Sake (cold sake)” is remembered. In addition, if “seat type” is “tatami seat”, “ordered product type” is “Japanese sake”, and “weather (temperature / season)” is “winter”, “recommended product” “daily hot pot dish” Is remembered. In addition, when there are many cases where sashimi is added when a customer in a Japanese-style room orders tempura regardless of “weather (temperature / season)”, “seat type” is “tatami seat”, “ordered product” When the “seed” is “tempura”, “sashimi” may be stored as the “recommended product”.

  Next, the operation concept of the order terminal device 1 in the present embodiment will be described with reference to the flowcharts shown in FIGS. Here, each function described in these flowcharts is stored in the form of a readable program code, and operations according to the program code are sequentially executed. Further, it is possible to sequentially execute the operation according to the above-described program code transmitted via a transmission medium such as a network. In other words, in addition to the recording medium, an operation unique to the present embodiment can be executed using a program / data supplied externally via a transmission medium.

FIG. 7 is a main flowchart for explaining the operation (characteristic operation of the present embodiment) of the order terminal device 1 that is started in response to power-on.
First, the CPU 11 performs initialization processing such as clearing a predetermined memory in accordance with a power-on operation (step A1), and then checks whether customer identification data (customer ID) has been read from the card reader 20 ( In step A2), it is checked whether an input operation for designating the seat type is performed from the key operation unit 17 (step A3), or whether other operations are performed (step A4).

  In this case, the customer service representative receives the customer card when the customer visits the customer and inserts the contents into the card reader 20 to perform the reading operation. For customers who do not bring their own, an input operation is performed to inquire about the desired seat type and to specify the seat type (non-smoking area, smoking area, table seat, and parlor seat). Now, when other operations are performed (YES in step A4), for example, various setting processes are performed as a process corresponding to the operation (step A5), and then the process returns to step A2. In addition, when the customer card content reading operation is performed (YES in step A2) or when the input operation for designating the seat type is performed (YES in step A3), after switching to the seat layout display mode ( Step A6) goes to seat guidance processing (step A7).

FIG. 8 is a flowchart for explaining in detail the seat guidance process (step A7 in FIG. 7).
First, when a customer card content reading operation is performed, the CPU 11 acquires customer identification data from the card reader 20 (step B1) and searches the customer-specific seat usage history table T1 (step B2). As a result, “Non-smoking area usage count”, “Smoking area usage count”, “Table seat usage count”, and “Zashiki seat usage count” are read out (Step B3), and “Non-smoking area usage count” and “Smoking” The area usage count is compared, and the seat type with the higher usage count is selected (step B4). Also, the “table seat use count” and the “tatami seat use count” are compared, and the seat type with the higher use count is selected (step B5). On the other hand, when an input operation for designating a seat type is performed from the key operation unit 17, the designated seat type is selected (step B6).

  Then, it is checked whether the selected seat type is a non-smoking area (step B7). If it is a non-smoking area (YES in step B7), it is further checked whether the selected seat type is a table seat (step B8). . Here, if it is a table seat (YES in step B8), a message (see FIG. 10 (1)) for guiding the non-smoking area and the table seat is displayed on the touch display unit 14 (step B9). (NO in step B8), a message (see FIG. 10 (2)) for guiding the non-smoking area and the seat is displayed on the touch display unit 14 (step B10).

  If it is not a non-smoking area (NO in step B7), it is checked whether the selected seat type is a table seat (step B11). Here, if it is a table seat (YES in step B11), a message for guiding the smoking area and the table seat (see FIG. 10 (3)) is displayed on the touch display unit 14 (step B12). (NO in step B11), a message (see FIG. 10 (4)) for guiding the smoking area and the seat is displayed on the touch display unit 14 (step B13). The various guidance messages described above are stored in the database DB on the ECR 3 side, and are received and acquired as necessary.

  The selected seat type, for example, a non-smoking area table, a non-smoking area table seat, a smoking area table seat, and a seat layout image data corresponding to the smoking area table seat are displayed on the touch display unit 14 and the seat. Referring to the usage status table T2, the usage status of the selected seat type is read out, and the usage status is identified and displayed on the seat layout (step B14). That is, the seat layout image data divided into blocks (table seats and tatami seats) divided into non-smoking areas and smoking areas in the arrangement state of each seat in the store is displayed on almost the entire area of the touch display unit 14, and this Use and vacant seats are identified and displayed on the seat layout. The seat layout is stored in the database DB on the ECR 3 side, and is received and acquired as necessary.

FIG. 11 is a diagram showing a state where the seat layout of the smoking area / table seat is displayed on the touch display unit 14.
In the figure, the rectangles indicate blocks (table seats and parlor seats), and a table for four persons and a table for two persons are arranged as the types of table seats. Then, “# 1” to “# 4” are assigned as table identification numbers (block identification numbers) corresponding to the arrangement positions to the table for four persons, and the arrangement for the table for two persons is “# 5” is assigned as the table identification number (block identification number) corresponding to the position. In the figure, the hatched table seat indicates that the table is currently being used, and the blank seat indicates that the seat is empty. In the illustrated example, the table identification numbers “# 1”, “# 3”, and “# 4” are currently in use, and “# 2” and “# 5” are vacant.

  When such seat guidance processing (step A7 in FIG. 7) is completed, it is checked whether the seat layout displayed on the touch display unit 14 has been touched (step A8), or the guided seat type is rejected by the customer. It is checked whether it has been done (step A9). Here, the customer service representative selects the seat type from the contents of the customer-specific seat usage history table T1 and provides guidance (when the customer card content is read), confirms the content of the above-described guidance message, The customer is inquired about the use of the seat type. As a result, if the customer gives an affirmative answer to the seat type that has been guided, he / she finds a vacant seat from the seat layout display and guides the customer to the vacant seat position while touching the vacant seat position on the seat layout. When a reply to be rejected is obtained, a reject key (not shown) for instructing that is operated.

  If the reject key is operated (YES in step A9), the process proceeds to step A2 described above to enable an input operation for designating the seat type requested by the customer. When a vacant seat position on the seat layout is touch-operated (YES in step A8), the CPU 11 switches from the seat layout display mode to the order data registration mode (step A10), and then performs a registration process for registering order data. The process proceeds to execution (step A11).

FIG. 12 is a diagram showing the display contents of the touch display unit 14 in the order data registration display mode.
In this order data registration display mode, the touch display unit 14 is divided into a key matrix area kd in which various software keys are arranged in a matrix and an order data display area id for displaying the input order data as characters. In the key matrix area km, product keys, transmission keys, etc. are arranged as various software keys. The order data display area id displays the input order data as character string data for each order (product), and is configured to display data for seven lines. In this example, the order data display area id has a table identification number in the first line, order data (number, product name, amount) in the second to sixth lines, and total data (total) in the seventh line. Number, sales amount) is displayed.

FIG. 9 is a flowchart for explaining the order data registration process (step A11 in FIG. 7) in detail.
First, the CPU 11 obtains the seat type selected as described above (step C1), obtains the current weather data (step C2), and then checks whether order data has been input (step C). When the order data is input (YES in step C3), the recommended product table T3 is searched by combining the ordered product type, the selected seat type and the current weather data (step C4). The presence or absence of a recommended product corresponding to the combination is checked (step C5). Here, if there is no recommended product (NO in step C5), after temporarily registering the input order data in one transaction memory (not shown) (step C9), the order data for one transaction is stored. It is checked whether or not a transmission key (not shown) for instructing transmission has been operated (step C10), and the process returns to step C3 until the transmission key is operated.

  On the other hand, as a result of searching the recommended product table T3, if there is a recommended product corresponding to the combination of the ordered product type, the selected seat type, and the current weather data (YES in step C5), a message for guiding the recommended product is displayed in the order data The display area id is superimposed and displayed (step C6). In this case, the customer service representative inquires of the customer whether or not to order the recommended product. As a result, when the addition of the recommended product is affirmed, an affirmative key (not shown) for instructing that is operated. Now, when the affirmative key is operated (YES in step C7), the temporary product is temporarily stored in one transaction memory (not shown) as the recommended product has been additionally ordered (step C8) and then input. Order data is temporarily registered (step C9). Hereinafter, every time an operation for inputting order data is performed (YES in step C3), the above-described operation is repeated. However, when the transmission key is operated (YES in step C10), the flow of FIG.

  When the order data registration process (step A11 in FIG. 7) is completed, the contents of the one transaction memory are sent to the ECR 3 for registration (step A12), and sent to the kitchen printer 4 for cooking instruction stubs (orders). Slip) is issued (step A13). Then, after canceling the order data registration display mode (step A14), the process returns to step A2.

  As described above, the order terminal device 1 according to the present embodiment refers to the customer-specific seat usage history table T1 that stores and manages the types of seats used in the past as usage history for each customer when the customer visits the store. Since the type of seat used this time is specified from the usage history corresponding to the identification data and the guidance is output, it is possible to realize customer service that makes effective use of seat information and to expect further improvement in sales Will be able to. In other words, when the customer visits the store, the customer service representative simply asks the customer who has used the service many times, for example, “Are you sure you want to sit in a regular non-smoking area?” Therefore, it can be expected to improve customer service and increase sales accordingly.

  The customer-specific seat usage history table T1 stores “no smoking area usage count”, “smoking area usage count”, “table seat usage count”, and “tatami seat usage count” as the usage count for each seat type. Since the order terminal device 1 specifies the type of seat used this time from the number of times of use for each seat type and outputs the guidance, for example, the order terminal device 1 can guide the type of seat that is frequently used. it can.

  The order terminal device 1 refers to the seat usage status table T2 that stores and manages the current usage status for each seat in the store when the type of seat used this time is specified and guided from the usage history for each customer. The vacant seats that are currently vacant are identified and output from each seat corresponding to the type of seat specified by, so that it is possible to smoothly guide the customer when guiding them to the seat. Become.

  Since the order terminal apparatus 1 displays the image of the seat layout corresponding to the specified seat type, it is possible to smoothly guide the customer when guiding the customer to the seat. In addition, since the vacant seats on the seat layout are identified and displayed, smoother guidance is possible.

  The order terminal device 1 uses the smoking area / table to identify the type of seat used this time from “no smoking area use count”, “smoking area use count”, “table seat use count”, and “tatami seat use count”. The types of seats that combine multiple types of seats, such as seats, smoking areas / tatami seats, non-smoking areas / table seats, non-smoking areas / tatami seats, are specified. Compared to the case of guiding whether the seat is a table seat or a table seat, it is possible to provide detailed guidance.

  The order terminal device 1 searches the recommended product table T3 according to the combination of the type of seat currently used by the customer and the ordered product, and outputs the recommended product as a guide. Customer service that effectively uses information can be realized, and further improvement in sales can be expected. In other words, it is possible not only to receive only orders for products ordered from customers, but also to actively guide recommended products based on the types of seats used and the products ordered. We can expect improvement.

  Since the order terminal device 1 guides the recommended product considering the current weather in addition to the ordered product type and the seat type in use, the order terminal device 1 can guide a more appropriate recommended product. It is possible to expect sales promotion and improvement of customer service.

  The customer-specific seat usage history table T1 of the above-described embodiment stores the number of times of use for each seat type, but may store the frequency of use for each seat type. Not only the cumulative value but also the recent cumulative value (for example, within six months) may be stored for each seat type. As described above, the usage history is not limited to the total number of usages, but can be adapted to the actual situation by setting the usage frequency and the recent usage status.

  In the above-described embodiments, the smoking area, the smoking area, the table seat, and the Japanese-style seat are shown as the seat types. However, the seat type is not limited to this. A section or the like may be the type of seat.

  Moreover, as information regarding the customer stored in the recommended product table T3, for example, the age and sex of the customer may be stored. Thereby, for example, cooking for young women can be preferentially guided.

  In the embodiment described above, the seats being used and the vacant seats are identified and displayed as the seat usage status in the seat layout, but only the vacant seats may be identified and displayed in the seat layout.

  Moreover, although the case where it applied about the order data processing system constructed | assembled in the restaurant in a restaurant etc. was illustrated in embodiment mentioned above, of course, it is applicable also except a restaurant.

  Further, the “machine”, “apparatus”, and “unit” shown in the above-described embodiments may be separated into a plurality of cases according to function, and are not limited to a single case. In addition, each step described in the above-described flowchart is not limited to time-series processing, and a plurality of steps may be processed in parallel or separately.

The embodiment of the present invention has been described above. However, the present invention is not limited to this, and includes the invention described in the claims and the equivalent scope thereof.
Hereinafter, the invention described in the claims of the present application will be appended.
(Appendix)
(Claim 1)
The invention described in claim 1
An order data input device for inputting order data,
Usage history storage means for storing and managing the types of seats used in the past for each customer as usage history;
An acquisition means for acquiring customer identification data when the customer visits the store;
Search means for searching a usage history from the usage history storage means based on the customer identification data acquired by the acquisition means;
Guidance means for specifying and outputting the type of seat used this time from the use history searched by the search means;
An order data input device characterized by comprising:
(Claim 2)
The invention according to claim 2 is the order data input device according to claim 1,
The usage history storage means stores and manages the usage status accumulated by type of seat or the latest usage status as usage history,
The guide means specifies the type of seat used this time from the usage status accumulated by type of seat or the latest usage status, and outputs the guidance.
The order data input device is characterized in that it is configured as described above.
(Claim 3)
The invention according to claim 3 is the order data input device according to claim 1 or 2,
It further comprises current status storage means for storing and managing the current usage status for each seat in the store,
The guide means specifies and outputs a vacant seat that is not currently used based on the current use status stored in the current status storage means from among the seats corresponding to the specified seat type. ,
The order data input device is characterized in that it is configured as described above.
(Claim 4)
The invention according to claim 4 is the order data input device according to any one of claims 1 to 3,
The image display means further displays an image of a seat layout in which the arrangement state of each seat in the store is divided into blocks,
The guide means displays an image of a seat layout of each seat corresponding to the specified seat type,
The order data input device is characterized in that it is configured as described above.
(Claim 5)
The invention according to claim 5 is the order data input device according to any one of claims 1 to 4,
The guide means specifies the type of seat combining a plurality of types of seats when specifying the type of seat used this time from the use history searched by the search means,
The order data input device is characterized in that it is configured as described above.
(Claim 6)
The invention described in claim 6
An order data input device for inputting order data,
Recommended product storage means for storing and managing recommended products according to product types and seat types;
Order data input means for inputting the product as order data when an order is received from a customer;
Seat type input means for inputting the type of seat currently used by the customer;
Search means for searching the recommended product storage means according to a combination of the order data input from the order data input means and the seat type input from the seat type input means;
Guidance means for guiding and outputting the recommended product retrieved by the retrieval means;
An order data input device characterized by comprising:
(Claim 7)
The invention according to claim 7 is the order data input device according to claim 6,
A weather data input means for inputting current weather data;
The recommended product storage means stores and manages recommended products according to weather data, product types, and seat types,
The search means searches the recommended product storage means according to a combination of the input order data and seat type and the weather data input by the weather data input means.
The order data input device is characterized in that it is configured as described above.
(Claim 8)
The invention according to claim 8 provides:
Against the computer,
The ability to enter order data;
A function to store and manage the types of seats used in the past for each customer as usage history,
The ability to obtain customer identification data when a customer visits,
A function of searching the usage history based on the acquired customer identification data;
A function for identifying and outputting the type of seat used this time from the searched usage history;
It is a program for realizing.
(Claim 9)
The invention according to claim 9 is:
Against the computer,
The ability to enter order data;
A function for storing and managing recommended products according to product types and seat types;
When you receive an order from a customer, you can enter the product as order data,
A function of inputting the type of seat currently used by the customer;
A function of searching for the recommended product according to a combination of the input order data and a seat type;
A function for guiding and outputting the recommended products found, and
It is a program for realizing.

1 Order terminal 3 ECR
4 Kitchen printer 11 CPU
DESCRIPTION OF SYMBOLS 13 Memory | storage part 14 Touch display part 15 Display panel 16 Touch sensor 17 Key operation part 18 Image scanner 20 Card reader T1 Seat utilization history table according to customer T2 Seat utilization condition table T3 Recommended article table

Claims (3)

A data processing device for managing and processing multiple types of seats,
Storage management means for storing and managing recommended information for passengers who use seats of that seat type for each seat type in association with the natural environment such as the season, and storage management means;
Acquisition means for acquiring the seat type of the seat used by the passenger;
Among the plurality of recommended information stored in the storage means corresponding to the seat type acquired by the acquisition means, the recommended information stored in association with the acquired natural environment is acquired. A discriminating means for discriminating whether or not it exists;
When the determining means determines that the recommended information exists, guidance means for guiding and outputting the recommended information for the user using the seat;
A data processing apparatus comprising: Order acquisition means for acquiring product order data;
Further comprising
The determination means determines whether there is recommended information corresponding to the order data based on the seat type and natural environment of the acquisition and the order data acquired by the order acquisition means.
The data processing apparatus according to claim 1 . A program for controlling a computer of a data processing device that manages and processes multiple types of seats,
The computer,
Storage management means for storing and managing recommended information for passengers who use seats of that seat type for each seat type in association with the natural environment such as season, etc.
Acquisition means for acquiring the seat type of the seat used by the passenger;
The recommended information stored in association with the acquired natural environment is acquired from the plurality of recommended information stored in the storage unit corresponding to the seat type acquired by the acquiring unit. Discriminating means for discriminating whether or not it exists,
Guidance means for guiding and outputting the recommended information to the passenger using the seat when the determining means determines that the recommended information exists;
A computer-readable program designed to function as a computer.

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