JP5721264B2 - Data storage device - Google Patents

Description

  The present invention relates to a technique for receiving a call and transmitting data.

  Temporarily store the caller's voice data in a data storage device in the network when the incoming call is unavailable, such as when the user is absent, out of service, or in use, or when unconditional storage of voice data is desired. There is a service for accumulating data and checking the accumulated contents when a user can communicate (see Non-Patent Document 1).

  In this service, a terminal other than the terminal with which the service is contracted is connected to a special number for confirming voice data (hereinafter referred to as “remote control special number”) via the call connection device, and then the user number is pushed to the push button ( PB) The voice data can be confirmed by inputting.

"Voice Mail Service", [online], NTT DoCoMo, Inc. [Search May 20, 2011], Internet <URL: http://www.nttdocomo.co.jp/service/communication / answer_phone />

  At present, this data storage device cannot be installed across multiple units, but with the increase in service number demand, it is possible to increase the number of devices to distribute and accommodate users in multiple data storage devices. desired.

  However, when confirming the voice data by accessing the data storage device from outside, once connected to the data storage device by the remote control special number, the user data is input to check the voice data. When the data storage device is arranged, there is a problem that the voice data cannot be confirmed if the connected data storage device does not have the user accommodation information.

  In this case, there is a solution for switching the session to another data storage device on the terminal side, but there is a non-compatible terminal, so the feasibility is low.

  In addition, it is possible to take alternative means such as distributing and accommodating users by dividing the remote control special number, but it will force existing users to change the remote control special number and suspend the service by changing the station accommodation, and usability May fall.

  The present invention has been made in view of the above, and an object of the present invention is to provide a service without being aware of the distribution of data storage devices even when a plurality of data storage devices are installed in a call connection device. .

The data storage device according to the present invention is a data storage device for storing data for each account for each account, receiving a call and transmitting the data, and storing means for storing the data A communication means for receiving a call from a terminal and establishing communication with the terminal; receiving an account input from the terminal; checking whether the account is accommodated; and not accommodating the account If the account is stored, the data is acquired from the storage means by searching the second data storage apparatus containing the account by transmitting the account to another data storage apparatus. and, in the state when not accommodating the account establishing communication with the terminal, obtains the data for the account from the second data storage device , You characterized by comprising acquisition means for providing to the terminal the acquired data using the communication established is the communication means.

  According to the present invention, even when a plurality of data storage devices are installed for a call connection device, a service can be provided without being conscious of the distribution of the data storage devices.

It is a whole lineblock diagram containing the data storage device in this embodiment. It is a flowchart which shows the flow of a process in which the storage device reproduces the recorded message.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

  FIG. 1 is an overall configuration diagram including a data storage device according to the present embodiment. Data storage devices 1A and 1B in the present embodiment are connected to call connection device 2, receive calls from terminals 3A and 3B, and transmit voice / image data stored in data storage devices 1A and 1B to terminals 3A and 3B. To do. If the user account does not exist in the data storage device 1A, the data storage device 1B confirms the existence of the account and acquires data from the data storage device 1B. Similarly, if there is no account of the user who has received the incoming call, the data storage device 1B confirms the existence of the account with the data storage device 1A and acquires data from the data storage device 1A.

  The data storage devices 1A and 1B shown in FIG. 1 include a communication unit 11, a search unit 12, an authentication unit 13, an acquisition unit 14, an absence recording processing unit 15, and a storage unit 16. Each unit included in the data storage devices 1A and 1B may be configured by a computer including an arithmetic processing device, a storage device, and the like, and processing of each unit may be executed by a program. This program is stored in a storage device included in the data storage devices 1A and 1B, and can be recorded on a recording medium such as a magnetic disk, an optical disk, or a semiconductor memory, or provided through a network.

  The communication unit 11 receives a call from the terminals 3A and 3B, receives a PB input, and transmits data stored in the storage unit 16 or data acquired from another data storage device 1B to the terminals 3A and 3B.

  The search unit 12 searches for a user account stored in the storage unit 16. When the user's account does not exist in its own storage unit 16, it queries another data storage device 1B to search for the account.

  The authentication unit 13 performs user authentication of the user.

  When there is no user account in the storage unit 16 of the acquisition unit 14, the acquisition unit 14 acquires data stored for the account from another data storage device 1B in which the user account exists.

  The absence recording processing unit 15 processes the data stored by the storage unit 16 or acquired by the acquisition unit 14. Specifically, processing for handling an answering record file, such as playback of an answering record file, read processing, and deletion, is performed.

  The accumulation unit 16 accumulates data for each account. As an account, a telephone number, a contractor number, or the like can be used. The data to be stored includes voice / image data, for example, an answering machine file recorded for the user indicated by the account. In addition, information related to the user such as a personal identification number used for user authentication in association with an account, a lockout counter indicating the number of times authentication has failed, and use suspension information are also stored.

  When the call connection device 2 is arranged in the communication network and receives the call connection request signal from the terminals 3A and 3B, the call connection device 2 transmits the call connection request signal to the destination corresponding to the called number included in the call connection request signal. A device for establishing communication.

  The terminal 3A is a terminal for confirming the voice data stored in the data storage devices 1A and 1B after being connected with a remote control special number when going out.

  The terminal 3B is a terminal with which an answering machine service is contracted. When a call sent to the terminal 3B is not answered, the terminal 3B receives a message on the network side and stores it in the data storage devices 1A and 1B where the user account exists. .

  Next, the operation of the data storage device in this embodiment will be described.

  FIG. 2 is a flowchart showing a flow of processing for receiving a message from the terminals 3A and 3B to the data storage devices 1A and 1B and reproducing the recorded message. Here, it is assumed that a call is made from the terminal 3A to the remote control special number of the data storage device 1A.

  When terminal 3A calls the remote control special number of data storage device 1A, data storage device 1A receives the call (step S101).

  When data storage device 1A receives a call, it accepts an account input (step S102). The user operates the button on the terminal 3A to input an account.

  The retrieval unit 12 retrieves the received account from the storage unit 16 (step S103). If the retrieval is successful, the answering machine process similar to the conventional one is performed (step S104).

  If the account cannot be retrieved from the storage unit 16, the account is transmitted to the data storage device 1B and the existence of the account is confirmed (step S105).

  The search unit 12 of the data storage device 1B searches the account received from the data storage device 1A from the storage unit 16 of the data storage device 1B, and returns the result and information about the account to the data storage device 1A (step S201). Information related to the account includes a personal identification number, lockout information, and suspension information.

  If the account does not exist in the data storage device 1B, error processing is started (step S106). Error processing is also started when the account is suspended.

  If the account exists, the authentication unit 13 prompts the user to input a personal identification number to perform user authentication (step S107), and transmits success or failure of the user authentication to the data storage device 1B (step S108).

  The data storage device 1B receives the success / failure of the user authentication. If the user authentication fails, the data storage device 1B increments the lockout counter. If the user authentication succeeds, the data storage device 1B clears the lockout counter (step S202). When the user authentication fails, the account answering / playback is temporarily prohibited according to the value of the lockout counter. If the lockout counter is equal to or less than a predetermined value, the user authentication may be performed by accepting the password again.

  If the user authentication is successful, an instruction is received from the user (step S109). The user transmits an instruction by operating the button of the terminal 3A. Here, it is assumed that the user gives an instruction to reproduce the recorded message.

  When receiving the message recording playback instruction, the acquisition unit 14 requests the data storage device 1B to transmit the account message recording list (step S110).

  The data storage device 1B acquires a list of recorded messages from the storage unit 16 and transmits it to the data storage device 1A (step S203).

  Subsequently, the acquisition unit 14 requests the data storage device 1B to transmit the recorded message file described in the recorded message list (step S111).

  The data storage device 1B acquires an answering machine file from the storage unit 16 and transmits it to the data storage device 1A (step S204).

  Then, the recorded message processing unit 15 reproduces the received recorded message file and transmits the reproduced sound to the terminal 3A (step S112).

  When reproduction of the answering record file is completed, the data storage device 1B is requested to read the answering record file (step S113).

  The data storage device 1B updates the information of the recorded message file in the storage unit 16 with the specified recorded message file as already read (step S205).

  When receiving the deletion instruction from the user (step S115), the answering machine processing unit requests the data storage device 1B to delete the answering machine file (step S116).

  The data storage device 1B deletes the specified recorded message file from the storage unit 16 (step S206).

  The call is disconnected, and the message recording process ends (step S116).

  Note that the same applies to an incoming call to the data storage device 1B.

  As described above, according to the present embodiment, when a call is received at the data storage device 1A and the input account is not accommodated in the data storage device 1A, the search unit 12 is connected to another data storage device 1B. The data storage device 1B that accommodates the account is transmitted to the account, and the acquisition unit 14 acquires the data accumulated for the account from the data storage device 1B that accommodates the account. Even when the storage device 1A itself does not accommodate an account, data stored for the account can be transmitted without changing the session.

  In the present embodiment, two data storage devices 1A and 1B have been described. Of course, the same applies to the case of three or more devices.

DESCRIPTION OF SYMBOLS 1A, 1B ... Data storage apparatus 11 ... Communication part 12 ... Search part 13 ... Authentication part 14 ... Acquisition part 15 ... Answering machine processing part 16 ... Storage part 2 ... Call connection apparatus 3A, 3B ... Terminal

Claims (1)

A data storage device for storing data for each account for each account, receiving a call and transmitting the data,
Storage means for storing the data;
A communication means for receiving a call from a terminal and establishing communication with the terminal;
An account input is received from the terminal and it is checked whether or not the account is accommodated. If the account is not accommodated, the account is accommodated by transmitting the account to another data storage device. Search means for searching the data storage device of
If the account is accommodated, the data is acquired from the storage means. If the account is not accommodated , communication with the terminal is established from the second data storage device for the account. Acquisition means for obtaining the data, and providing the acquired data to the terminal using communication established by the communication means;
A data storage device comprising:

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