JP5669221B2 - Incoming call management system, management server and program - Google Patents

Description

  The present invention relates to an incoming call management system, and more particularly, to an incoming call management system capable of preventing incoming incoming calls.

  As a means to prevent annoying calls such as mischievous telephone calls and solicitation calls, telephones equipped with a function (so-called number display (registered trademark) function) that displays the telephone number of the caller (destination) on the display at the time of incoming calls have become widespread. ing. In addition, this type of telephone is also provided with functions such as rejecting an incoming call or sending a message for switching to a notification setting when the caller's telephone number is unknown, that is, when the notification is not set. Yes.

There is also known a telephone provided with a “nuisance call rejection function” for rejecting incoming calls by performing a registration operation from the telephone after receiving a nuisance call (for example, Patent Document 1). Specifically, the telephone number of the caller who made the nuisance call is registered as a rejection number, and when the reception request signal is transmitted (that is, when called), the caller's telephone number is detected, When the telephone number matches the registered refusal number, a nuisance response message is sent, and then the line is automatically disconnected.

JP 2003-134218 A

  However, in the above "nuisance call rejection function", it is necessary to register the caller's phone number as a rejection number in advance, so if you do not know the caller's phone number, that is, it is annoying once from the caller When there was no call, I could not refuse in advance. In other words, for the first unsolicited phone calls that are not registered, even if it is a harmful phone call and many people suffer damage or discomfort, it cannot be prevented beforehand. For example, there was a risk that it would be difficult to refuse an aggressive solicitation, or that elderly people and children might be involved in crimes.

  In addition, the above “nuisance call refusal function” requires that the telephone number (rejection number) of the caller be registered by an operation on the telephone, so that the registration operation is likely to be complicated, and the nuisance call is uncomfortable. Nevertheless, he often hesitates to register as "because it's troublesome", or decided not to register because he decided "I won't take it anymore".

  Therefore, in view of the above situation, the present invention can register the telephone number of the caller with an extremely simple operation, and for harmful junk calls that many people are suffering from damage or discomfort. An object of the present invention is to provide an incoming call management system that can reject an unknown telephone number in advance.

The incoming call management system of the present invention is
“Number registration means comprising a plurality of terminal devices connected to individual telephones and a management server connected to the plurality of terminal devices via a communication network, and registering the telephone number of the caller in the management server And an incoming call management system having an availability determination means for determining whether or not an incoming call can be made to the telephone based on the registered telephone number,
The number registration means includes:
A history storage unit that is provided in each of the terminal devices and stores a history of incoming calls to the telephone;
A display provided in each of the terminal devices and capable of sequentially displaying the incoming call history stored in the history storage means;
A rejection button that is provided on each of the terminal devices and can be pressed;
Rejection number transmission means that is provided in each of the terminal devices and transmits the telephone number of the caller displayed on the display to the management server as a rejection number when the rejection button is pressed.
A rejection number storage means provided in the management server for storing the rejection number transmitted from each of the terminal devices in a database as information dedicated to each of the terminal devices;
Counting means for counting the number of registrations for each of the rejection numbers for all the rejection numbers stored in the database provided in the management server;
Provided in the management server, and comprises information sharing means for setting the corresponding rejection number as shared information when the counted number of registrations exceeds a predetermined value,
The availability determination means includes
A telephone number transmission unit that is provided in each of the terminal devices and detects a transmission source telephone number when a reception request signal from another telephone to the telephone is recognized, and transmits the telephone number to the management server;
Provided in the management server, when the telephone number is transmitted from the telephone number transmission means of the terminal device, the telephone number is collated with the rejection number dedicated to each terminal device stored in the database. A first verification means;
Provided in the management server, if the rejection number that matches in the first verification means does not exist, the second verification means for verifying the telephone number with the rejection number set as the shared information;
Provided in the management server, and when there is a rejection number that matches in the first verification means or the second verification means, rejection information transmission means for transmitting incoming rejection information to the terminal device;
Provided in the management server, if there is no matching rejection number in the first verification means and the second verification means, permission information transmission means for transmitting incoming permission information to the terminal device;
Provided in each of the terminal devices, when the incoming call permission information is transmitted from the management server, the incoming call is permitted for the reception request signal from the other telephone, while the incoming call rejection information is sent from the management server. Is received and incoming / outgoing switching means for rejecting an incoming call with respect to the reception request signal.
It is characterized by this.

  Here, as the “communication network”, it is possible to use the Internet which can provide services such as e-mail and database on a global scale. In addition, when exchanging information between a terminal device and a management server, it is preferable to encrypt such information.

  Further, the “terminal device” may include an operation switch for displaying the incoming call history on the display in the order of incoming calls. In addition, it is preferable that the “history storage means” store not only the phone number that has been allowed to receive calls but also the phone numbers that have been rejected (that is, the phone numbers of all callers) as the incoming call history.

  The “terminal device-specific information” stored by the “rejection number storage means” is individual information that is stored in association with the identification information of each terminal device and is used only by the corresponding terminal device. On the other hand, “shared information” by “information sharing means” is common information that can be used by all terminal devices.

  In addition, in the “counting means”, when counting the number of registered rejection numbers, the number may be directly counted, but a point is stored for each rejection number and the total of the points is calculated. May be. According to this, it becomes possible to add a weight to the rejection number as necessary, or to perform a determination in consideration of the number of registrations of permission numbers described later.

  According to the incoming call management system of the present invention, a plurality of terminal devices connected to individual telephones and a management server are connected to each other via a communication network, and are mainly outgoing calls that are nuisance calls to the management server. When the original telephone number (rejection number) is registered and a reception request signal is transmitted from another telephone to the telephone connected to the terminal device, the telephone number (rejection number) registered in the management server Based on this, it is possible to determine whether or not an incoming call can be made to the telephone.

  First, registration of a rejection number will be described. The terminal device stores the incoming call history to the telephone and can sequentially display the stored incoming call history on the display. Further, the terminal device is provided with a reject button, and when the reject button is pressed while a predetermined phone number is displayed on the display, the terminal device rejects the phone number displayed on the display. Sent as a number to the management server.

  Then, the management server stores the rejection number transmitted from the terminal device in the database in association with each terminal device. As a result, the telephone numbers (rejection numbers) selected in the respective terminal devices are sequentially registered as individual information. In addition, the management server counts the number of registrations for each rejection number for all rejection numbers stored in the database (that is, rejection numbers transmitted and registered from all terminal devices). And when the counted registration number becomes more than a predetermined value, that is, when it is registered as a rejection number in a predetermined number or more of terminal devices, the number is set as shared information. Thereby, a telephone number (rejection number) with a high probability of being rejected is shared. The process of counting the number of registrations (counting means) and the process of setting the rejection number as shared information (information sharing means) may be executed periodically and the results stored in the database in advance. However, it may be executed each time a reception request signal is recognized in the terminal device and a telephone number is transmitted from the terminal device to the management server, that is, when determining whether or not an incoming call can be made.

  Next, determination of whether or not an incoming call can be made will be described. In the terminal device, when a reception request signal is transmitted from another telephone (that is, at the time of a call), the terminal telephone number is detected and the telephone number is transmitted to the management server. Then, the management server first collates the transmitted telephone number with the rejection number stored in the database (first collating means). That is, priority is given to an individual database corresponding to a terminal device, and it is determined whether or not it is registered as a rejection number in that database. Then, in the first verification unit, if there is a matching rejection number, that is, if the user of the terminal device has previously registered as a nuisance call, the management server transmits incoming call rejection information to the terminal device. .

  On the other hand, if there is no matching rejection number in the first verification means, that is, if there is a possibility that a call has been made for the first time from the caller, the telephone number is verified with the shared rejection number ( Second verification means). In addition, when the processing of the counting means and the information sharing means is performed when determining whether or not an incoming call can be made, the registered number is counted, and it is determined whether or not the telephone number is set as shared information. Then, when a rejection number exists in the second verification means (when it is shared), that is, when a predetermined number or more of users are registered as nuisance calls, the management server receives an incoming call to the terminal device. Send rejection information. Note that if there is no matching rejection number in either the first verification unit or the second verification unit, the management server transmits incoming call permission information to the terminal device.

  In the terminal device, when the incoming call permission information is transmitted from the management server, the incoming call is permitted for a reception request signal from another telephone. As a result, the telephone rings and the telephone is ready. On the other hand, when incoming call rejection information is transmitted from the management server, the incoming call is rejected with respect to the reception request signal. Specifically, the telephone line is immediately disconnected, a nuisance response message is sent and then the line is disconnected, or the telephone line is left without ringing.

  In this way, if the detected telephone number is not registered in the database as information dedicated to the terminal device, it is determined whether or not the incoming call can be made based on the shared information. Even if it is an unknown phone number, if it is a harmful nuisance call that many people are suffering from damage or discomfort, it will be possible to reject incoming calls with that phone number. . In addition, when registering the telephone number of a nuisance call, the terminal device only has to press the reject button while checking the incoming call history displayed on the display, which makes the operation extremely simple and burdens the user. You can register without

In the incoming call management system of the present invention,
“The number registration means
A permission button which is provided in each of the terminal devices and can be pressed;
A permission number transmitting means that is provided in each of the terminal devices and transmits the telephone number of the caller displayed on the display to the management server as a permission number when the permission button is pressed;
A permission number storage means provided in the management server and storing the permission number transmitted from each of the terminal devices in the database as information dedicated to each of the terminal devices;
The availability determination means includes
Provided in the management server, when the telephone number is transmitted from the telephone number transmission means of the terminal device, the telephone number is collated with the permission number dedicated to each terminal device stored in the database. A third verification means;
Second permission information transmitting means, which is provided in the management server and transmits incoming call permission information to the terminal device without performing matching by the second matching means when there is a matching permission number in the third matching means. And more
It is good also as a structure.

  By the way, the phone number stored as common information is registered as a rejection number by a predetermined number or more of users, but it becomes inconvenient when trying to forcibly reject all incoming calls with this number There is. In other words, since all terminal devices reject incoming calls, for example, even if there are users who do not refuse calls from registered telephone numbers, or who actively welcome users As with other users who refuse to receive a call, the user cannot receive a call.

  On the other hand, according to the incoming call management system of the present invention, it is possible to register the caller's telephone number as a permission number using each terminal device. More specifically, a permission button is provided on the terminal device, and when the permission button is pressed while a predetermined telephone number is displayed on the display, the terminal device permits the telephone number displayed on the display. Sent as a number to the management server.

  Then, the management server stores the permission number transmitted from the terminal device in the database in association with each terminal device. As a result, the telephone numbers (permission numbers) selected in the respective terminal devices are sequentially registered as individual information.

  When a reception request signal is transmitted from another telephone, the management server verifies the transmitted telephone number with the permission number stored in the database. If a matching permission number exists in the database, that is, if the user of the terminal device permits the incoming call, the management server permits the incoming call to the terminal device without referring to the shared information. Send information.

  As described above, even when a predetermined number or more of users recognize that it is a nuisance call, a user who does not recognize that it is a nuisance call can receive a call by registering a permission number. . That is, it is possible to determine whether or not an incoming call can be made according to the intention of each user.

In the incoming call management system of the present invention,
“When the telephone number is transmitted from the telephone number transmission means of the terminal device provided in the management server, the telephone number is checked against all the rejection numbers and the permission numbers stored in the database. A registered number calculation means for calculating the registered number of the rejected number and the registered number of the matched permission number, respectively.
Based on the calculated registration number of the refusal number and the registration number of the permission number and a preset condition provided in the management server, the safety degree of the caller telephone number is determined, and the terminal device Safety level determination means for transmitting safety level determination information;
Provided in each of the terminal devices, when the safety level determination information is transmitted from the management server, further includes safety level display means for displaying based on the safety level determination information.
It is good also as a structure.

  According to the incoming call management system of the present invention, when a telephone number is transmitted from a terminal device, the management server checks the telephone number against all rejection numbers and permission numbers stored in the database. That is, the rejection number and the permission number that coincide with the transmitted telephone number are extracted from all telephone numbers registered by all terminal apparatuses. Then, the registration number of the matching rejection number and the registration number of the permission number are respectively calculated, and the safety degree of the telephone number of the caller is determined based on each registration number and preset conditions. For example, by subtracting the “registration number of permission numbers” from the “registration number of rejection numbers” and determining in which numerical range the value is included in advance, “safety”, “caution” and Determine whether it is “dangerous”.

  The degree of safety determined in this way is transmitted from the management server to the terminal device. Based on this, the terminal device performs display related to the safety degree determination information. For example, characters such as “safety”, “caution”, and “danger” are displayed on the display, colors corresponding to the respective safety levels (“blue” corresponding to safety, “yellow” corresponding to attention, danger) Or the corresponding “red” light. This makes it possible for the user to know the safety level in advance. For example, it is possible to take measures such as “do not pick up the handset” for low-safety calls (phones that are determined to be dangerous). become.

  As described above, according to the present invention, it is possible to register the telephone number of the nuisance call by an extremely simple operation. Even if the phone number is unknown, if it is a harmful nuisance call in which many people are damaged or uncomfortable, an incoming call at that phone number can be rejected in advance.

It is explanatory drawing which shows schematic structure of the incoming call | mail management system which is one Embodiment of this invention. It is a block diagram which shows the functional structure in a terminal device and a management server. (A) is explanatory drawing which shows the structure of a private database, (b) is explanatory drawing which shows the structure of a shared database, (c) is explanatory drawing which shows the structure of a history database. It is a flowchart which shows the flow of a process in a terminal device and a management server at the time of registering a telephone number. It is a flowchart which shows the flow of a process in a terminal device and a management server at the time of determining the possibility of an incoming call.

  Hereinafter, an incoming call management system 1 according to an embodiment of the present invention will be described. As shown in FIG. 1, the incoming call management system 1 of this example includes a plurality of terminal devices 2 connected to individual telephones T, and a management server 4 connected to these terminal devices 2 via the Internet 3. It comprises. In addition, an information input device 5 composed of a computer is connected to the Internet 3, and it is possible to input or edit predetermined information in the database of the management server 4 by this information input device 5. . Here, the Internet 3 corresponds to the communication network of the present invention.

  The terminal device 2 is connected to a telephone line L1 and is connected to a cord connection terminal S of a telephone T (for example, a general household telephone) via a cord L2. The terminal device 2 is provided with a display 6 and an up / down button 7, and displays the incoming call history of the telephone T (telephone number, incoming call date, etc.) on the display 6, and receives the incoming call history by pressing the up / down button 7. Can be switched and displayed in the order of arrival. The incoming call history is stored in the history storage means 12 (see FIG. 2) and displayed on the display 6 by the history display means 13. Here, the history stored in the history storage unit 12 includes not only the phone T that has received an incoming call (i.e., the incoming call is permitted), but also the incoming call rejected by the incoming call management system 1.

  Further, on the upper surface of the terminal device 2, two selection buttons, that is, a reject button 8 and a permission button 9 are arranged adjacent to the up / down button 7. The rejection button 8 is an operation switch for registering the telephone number displayed on the display 6 as a rejection number, and the permission button 9 is an operation switch for registering the telephone number displayed on the display 6 as a permission number.

  Further, a line-shaped display lamp 10 is disposed at the lower part of the upper surface of the terminal device 2. This indicator lamp 10 displays the safety level of the telephone of the caller by the color of light, and projects a plurality of colors, specifically, light of three primary colors (red, green, and blue) inside. Possible LEDs (not shown) are provided.

  On the other hand, although not shown in detail, the management server 4 has a hardware configuration as a main storage device, a central processing unit having an arithmetic device, a control device, and the like, and communication for transmitting and receiving data to and from the terminal device 2 via the Internet 3 And a storage device composed of a hard disk or the like. In particular, as shown in FIG. 3, the storage device stores a dedicated database 23 in which individual information associated with each terminal device 2 is stored, and shared information that can be used in all the terminal devices 2. Shared database 26 and a history database 33 in which transmission histories of all the senders recognized by the respective terminal devices 2 are stored. Here, the dedicated database 23 corresponds to the database of the present invention.

  Each database will be described in detail. In the dedicated database 23, the caller telephone number, name, reading, point, and registration date can be stored in association with the identification code of the terminal device 2. Here, “Name” and “Yomigana” indicate the name and name of the caller (sender) and are input by the information input device 5 (see FIG. 1). When the reading is accepted, the decision is made whether the incoming call is accepted or not, the reading is sent as the caller information together with the caller information, and is displayed on the display 6 of the terminal device 2 together with the caller's phone number. It has become. The “point” is used to set whether the registered telephone number is a rejection number or a permission number. If it is a rejection number, “+1” is assigned and permission is given. If it is a number, “−1” is assigned. Further, the “registration date” is a date when an operation for registering a permission number or a rejection number is performed in each terminal device 2. In addition, registration from each terminal device 2 to the dedicated database 23 is such that only one record is created for one caller telephone number. For example, a predetermined telephone number is registered as a rejection number. However, when the permission button 9 is operated for the same telephone number thereafter (that is, when an operation for changing the rejection number to the permission number is performed), the point value is overwritten from “+1” to “−1”. Registration information is updated.

  On the other hand, the shared database 26 can store the caller telephone number (rejection number), name, reading, point total, and registration date. Here, the “point total” is a total of points for all telephone numbers stored in the dedicated database 23 (ie, “+1” indicating a rejection number). In the case of “−1” indicating the permission number, 1 point is subtracted and accumulated), and further, the total N of subpoints (details will be described later) for each telephone number is added to the total M. The added value (M + N). The sub-point is recognized with reference to the history database 33. Thus, the larger the number registered as the rejection number and the smaller the number registered as the permission number, the larger the point total value. The “registration date” is the date registered in the shared database 26 (the details will be described later, but the date when the total number of points reaches a predetermined number).

  The history database 33 can store the caller telephone number, the recognition date, and the subpoint in association with the identification code of the terminal device 2. Here, the “recognition date” is a date on which a reception request signal transmitted from another telephone is recognized, that is, a date on which a call is received. The “sub-point” is given in consideration of the user's intention when the reject button 8 or the allow button 9 is not operated. Specifically, an incoming call from another telephone is rejected. On the other hand, when the operation of the permission button 9 is not performed (that is, when there is an intention to continue refusal), “+0.2” is given, and the refusal button 8 for accepting an incoming call from another telephone is given. When the above operation is not performed (that is, when there is an intention to continue the permission), “−0.2” is assigned. In this way, by adding the intention of the user when the reject button 8 or the allow button 9 is not operated, that is, the intention to maintain the current setting, whether or not the reject number is a shared number is more determined. It becomes possible to determine accurately.

  By the way, programs are stored in the terminal device 2 and the management server 4 respectively. By executing these programs, the terminal device 2 and the management server 4 have the following functional configuration. That is, as shown in FIG. 2, the terminal device 2 includes selection information transmission means 14, and when the reject button 8 is pressed, the caller telephone number displayed on the display 6 is used as the reject number. It transmits to the management server 4. Further, when the permission button 9 is pressed, the transmission source telephone number displayed on the display 6 is transmitted to the management server 4 as a permission number. Here, the selection information transmission unit 14 corresponds to a rejection number transmission unit and a permission number transmission unit of the present invention.

  The terminal device 2 includes a telephone number recognizing unit 11 and a telephone number transmitting unit 15. When the reception request signal transmitted through the telephone line L 1 is recognized, the terminal device 2 detects the source telephone number, The telephone number is transmitted to the management server 4 via the Internet 3. In addition, the terminal device 2 includes an admission / rejection recognition unit 16 and an incoming / rejection switching unit 17. The terminal device 2 recognizes incoming call permission information or incoming call rejection information transmitted from the management server 4 via the Internet 3, and receives incoming call permission information. In this case, the incoming request signal is allowed to be received, while the incoming call rejection information is rejected. When the incoming call is permitted, a ringing tone is generated at the telephone set T, and it becomes possible to talk by taking the handset. In this example, when rejecting an incoming call, it is desirable to select from three modes: disconnect the line immediately, send a nuisance response message and then disconnect the line, and leave without ringing. It is possible to select the mode.

  The terminal device 2 includes a safety level recognition unit 18 and a lamp control unit 19, and controls the display lamp 10 based on the safety level determination information transmitted from the management server 4. Specifically, when the safety degree determination information indicates “safe”, blue light is projected from the LED of the display lamp 10, and when “caution” is indicated, yellow light is projected from the LED. When “danger” is indicated, control is performed so that red light is emitted from the LED. Here, the lamp control means 19 corresponds to the safety level display means of the present invention.

  On the other hand, the management server 4 includes a point grant unit 21 and a first storage unit 22. When a rejection number or a permission number is transmitted from the selection information transmission unit 14 of the terminal device 2, the management server 4 includes an identification code of the terminal device 2. The data are stored in the dedicated database 23 in association with each other. Further, as described above, when the rejection number is transmitted, “+1” is assigned to the point column of the dedicated database 23, and when the permission number is transmitted, “−1” is added to the point column. Is granted. Here, the first storage means 22 corresponds to a rejection number storage means and a permission number storage means of the present invention.

  In addition, the management server 4 includes point total calculation means 24 and second storage means 25, and targets all the caller telephone numbers (rejection numbers and permission numbers) stored in the dedicated database 23. A point total (including the total number of sub-points stored in the history database 33) for the telephone number is calculated, and when the total point exceeds a predetermined value (for example, 10), the corresponding telephone number is used as shared information in the shared database. 26. Further, a point total is also calculated for a telephone number already stored in the shared database 26, and when the point total becomes less than a predetermined value (for example, 10), information related to the telephone number is deleted from the shared database 26 ( Ie excluded from shared information). In addition, the predetermined value as the threshold value may be a constant value, but in this example, the predetermined value is changed depending on the size of the total point at each caller telephone number. Specifically, when the total point becomes “20” or more larger than a predetermined value L (threshold value), a value (L + 10) obtained by adding “10” to the predetermined value L is set as a new predetermined value. . When the total point is smaller than the predetermined value L (threshold value) by “20” or more, a value (L−10) obtained by subtracting “10” from the predetermined value is set as a new predetermined value. In this way, by changing the threshold value of the determination following the point total, for example, the telephone number of the telephone set that has been used as a nuisance call has been used without being rejected until now. Even a phone number (that is, a phone number with a negative total point) is registered as shared information at a relatively early stage by using a threshold with a small value (or a negative value). As a result, damage to the user can be minimized. Here, the point total calculation means 24 corresponds to the counting means of the present invention, and the combination of the second storage means 25 and the shared database 26 corresponds to the information sharing means of the present invention.

  The management server 4 also includes a first verification unit 27, a second verification unit 28, and an availability determination unit 29. The first verification unit 27 transmits a telephone number from the telephone number transmission unit 15 of the terminal device 2. Then, the telephone number is compared with the telephone number of the transmission source stored in the dedicated database 23 (limited to the one with the matching identification code of the terminal device 2), and the telephone number of the matching transmission source (hereinafter referred to as “the telephone number of the terminal device 2”). , “Registration number”) exists. The second verification unit 28 operates when there is no registration number that matches by the first verification unit 27. The second verification unit 28 uses the telephone number transmitted from the terminal device 2 as the registration number stored in the shared database 26. A comparison is made, and it is determined whether there is a matching registration number (shared rejection number). Then, when the registration number that matches the dedicated database 23 is present and the telephone number is registered as the permission number, the permission determination means 29 has a registration number that matches both the dedicated database 23 and the shared database 26. If it does not exist, the incoming call permission information is transmitted to the corresponding terminal device 2. On the other hand, if there is a registration number that matches the dedicated database 23 and the telephone number is registered as a rejection number, or if there is a registration number that matches the shared database 26, an incoming call is received at the corresponding terminal device 2. Send rejection information. Here, the first verification unit 27 also has a function as a third verification unit of the present invention, and the availability determination unit 29 is a rejection information transmission unit, a permission information transmission unit, and a second permission information transmission unit of the present invention. Equivalent to.

  In addition, the management server 4 includes a registered number calculating unit 30 and a safety degree determining unit 31. When the registered number calculating unit 30 transmits a telephone number from the telephone number transmitting unit 15 of the terminal device 2, The number is compared with all registration numbers (rejection number, permission number) stored in the dedicated database 23, and the total number of points in the matching registration number (that is, the registration number of the permission number is calculated from the registration number of the rejection number). Subtracted value) is calculated. Further, the safety level determination means 31 compares the value calculated by the registered number calculation means 30 with a predetermined numerical range to determine the safety level of the caller telephone number. Specifically, when the total value of points is “0” or less, it is determined as “safe”, when “1 to 10”, it is determined as “caution”, and when it is “11” or more, it is determined as “danger”. The determined safety level is transmitted to the terminal device 2 as safety level determination information. In the case of determining the safety level, similarly to the second storage unit 25, the subpoints stored in the history database 33 may be taken into account, and further, the numerical value range changes following the point total for each registration number. You may make it make it.

  By the way, even if the phone number is set for a given phone, if the contract with the carrier is canceled, the same phone number is set for another phone after the given period. May be. However, if the telephone number is previously recognized as a nuisance call and the telephone number is registered in the shared database 26, the management server 4 rejects the telephone number even if the caller (sender) changes. It will be. In other words, there is a problem that a new caller cannot make a call to the telephone T to which the terminal device 2 is connected.

  Therefore, the management server 4 of this example further includes a history registration means 32 and a data erasure means 34. When the telephone number is transmitted from the telephone number transmission means 15 of the terminal device 2, the history registration means 32 receives the telephone number. The number and the date when the reception request signal is recognized (the date when the call is received) are stored in the history database 33 in association with the identification code of the terminal device 2. Further, the data erasing means 34 recognizes the history of each registration number (sharing rejection information) stored in the shared database 26 based on the history database 33, and transmission of a reception request signal with the telephone number is predetermined. When there is no period or more, that is, when a predetermined period has elapsed since the last stored date, information regarding the registration number is deleted from the shared database 26. Here, the “predetermined number of days” is not particularly limited, but is set to the shortest period in which the same telephone number may be given to a new telephone after the telephone contract is canceled. ing. As described above, when the telephone number has not been used for a predetermined number of days or more, the information regarding the telephone number is automatically deleted from the shared database 26, so that it is possible to eliminate a problem caused when the caller changes.

  Next, the operation of the incoming call management system 1, particularly the registration process of the rejection number and the permission number (the process corresponding to the number registration means of the present invention) performed by the terminal device 2 and the management server 4, and whether or not the incoming call is allowed are determined. The processing (processing corresponding to the availability determination unit of the present invention) will be described with reference to FIGS. In FIG. 4, steps S <b> 1 to S <b> 4 are processing in the terminal device 2, and steps S <b> 5 to S <b> 11 are processing in the management server 4. In FIG. 5, steps T1 to T6 and steps T14 to T19 are processing in the terminal device 2, and steps T7 to T13 are processing in the management server 4.

  As shown in FIG. 4, in the registration process, when the reject button 8 or the allow button 9 is pressed (YES in step S1), it is determined whether or not the terminal device 2 is connected to the Internet 3 (step S2). If it is connected to the Internet 3 (YES), the telephone number of the caller displayed on the display 6 is transmitted to the management server 4 as a rejection number or permission number (step S3).

  In the management server 4, when a permission number is transmitted from the terminal device 2 (YES in step S5), "-1" is given to the point (step S6) and registered in the dedicated database 23 (step S8). . On the other hand, if it is not a permission number in step S5, that is, if a rejection number is transmitted (NO), “+1” is added to the point (step S7) and registered in the dedicated database 23 (step S8). Thereafter, all the points in the dedicated database 23 and the sub-points in the history database 33 are summed for each transmission source telephone number (registration number) (step S9), and when the total of the points is equal to or greater than a predetermined value (YES in step S10). The telephone number is registered in the shared database 26 (step S11). If the total point does not reach the predetermined value in step S10 (NO), all the processes are terminated without executing step S11. Although not shown in the drawing, even if the points are already registered in the shared database 26, if the total point becomes a predetermined value or less, the data relating to the telephone number is deleted from the shared database 26. If it is not connected to the Internet 3 in step S2 (NO), information regarding the refusal number or permission number is registered in the internal storage means (not shown) of the terminal device 2 (step S4), and all processing is performed. finish.

  On the other hand, as shown in FIG. 5, in the incoming / outgoing decision processing, when a reception request signal is transmitted from another telephone via telephone line L1 (YES in step T1), terminal device 2 first sends It is determined whether the telephone is set to “number notification” or “non notification” (step T2). If the number notification is set (YES), the caller's telephone number is detected (step T3), and the detected telephone number is displayed on the display 6 of the terminal device 2 (step T4). Thereafter, it is determined whether or not the terminal device 2 is connected to the Internet 3 (step T5). If it is connected (YES), the detected telephone number is transmitted to the management server 4 (step T6).

  In the management server 4, when a telephone number is transmitted from the terminal device 2, the telephone number and the date of transmission are stored in the history database 33 (step T 7), and the telephone number is registered in the dedicated database 23. It collates with the number (limited to the one with the same identification code) (step T8). If there is a registration number (rejection number or permission number) that matches the telephone number (YES in step T9), whether to accept the incoming call is determined based on the points stored in the dedicated database 23 (step T11). . That is, if the point is a rejection number with “+1”, the incoming call rejection information is output, and if the point is a permission number with “−1”, the incoming call permission information is output. On the other hand, if there is no registration number that matches the dedicated database 23 in step T9 (NO), the registration number stored in the shared database 26 is checked (step T10). If there is a registration number that matches the shared database 26, the call rejection information is output, and if there is no matching registration number, the call permission information is output (step T11). Further, the degree of safety for the telephone number is determined based on the information stored in the dedicated database 23 (step T12), information regarding whether or not an incoming call can be received (incoming call permission information or incoming call rejection information), and safety level determination information. It transmits to the corresponding terminal device 2 (step T13).

  In the terminal device 2, when information regarding whether or not an incoming call is received and safety degree determination information are transmitted from the management server 4, characters indicating whether or not to allow the incoming call are displayed on the display 6 (step T 15), and safety level determination is performed. Control is performed so that light of a color corresponding to the information is projected from the display lamp 10 (step T16). If the incoming call permission information is transmitted (YES in step T17), incoming call processing is performed (step T18), and a call is made possible. On the other hand, when the incoming call rejection information is transmitted (NO in step T17), non-incoming processing (line disconnection etc.) is performed (step T19).

  If the terminal device 2 is not connected to the Internet 3 in step T5, the permission number and the rejection number stored in the internal storage unit of the terminal device 2 are collated (step T14), and the process proceeds to step T15. That is, whether or not to receive a call is determined based on the information stored in the internal storage means. In step T2, if the caller is set to non-notification (NO), it is determined whether or not to accept the incoming call based on the user settings inputted in advance (step T17). If permitted, the process proceeds to step T18. If not permitted, the process proceeds to step T19.

  Thus, according to the incoming call management system 1 of this example, when registering the telephone number of a nuisance call, it is only necessary to press the reject button 8 while checking the incoming call history displayed on the display 6. It is a simple operation and can be registered without imposing a burden on the user. Therefore, it is possible to suppress the hesitation to register “because it is troublesome”, or the determination that “it will not come anymore” and not register.

  Further, according to the incoming call management system 1 of this example, when the detected telephone number is not registered in the dedicated database 23, whether or not the incoming call is acceptable is determined based on the shared information registered in the shared database 26. Therefore, even if the phone number is an unknown phone number that has never been received, if the phone number is harmful and annoying, many people have been damaged or discomforted. Can be rejected in advance. Therefore, it is possible to greatly reduce the risk that it will be difficult to refuse an aggressive solicitation or that an elderly person or a child will be involved in a crime.

  In addition, according to the incoming call management system 1 of this example, even if a predetermined number or more of users recognize that it is a nuisance call, incoming calls can be made by registering a permission number. Therefore, it is possible to determine whether or not an incoming call can be made according to the intention of each user, and the usability can be improved.

  Further, according to the incoming call management system 1 of the present example, the degree of safety for the telephone number can be grasped in advance by the color of light emitted from the display lamp 10. Therefore, care can be taken not to receive a phone call with a low safety level, and the safety of the user can be further enhanced.

  The present invention has been described with reference to preferred embodiments. However, the present invention is not limited to these embodiments, and various modifications can be made without departing from the spirit of the present invention as described below. And design changes are possible.

  That is, in the above-described embodiment, the terminal device 2 includes the rejection button 8 and the permission button 9 as selection buttons. However, only the rejection button 8 may be provided, and only the rejection number may be registered.

  Further, in the above embodiment, a rejection number, which is shared information, is stored in the shared database 26 in advance, and the telephone number transmitted from the terminal device 2 is stored in the shared database 26 when determining whether or not an incoming call can be made. Shown what is checked against the number (registration number), but every time it is determined whether the incoming call is possible or not, the point is counted to calculate the point total, and whether or not the information is shared based on the point total You may make it do. According to this, the second storage means 25 and the shared database 26 can be omitted, and a threshold for determining whether or not the reference value is compared with the point total, that is, whether or not it is a shared rejection number. It is also possible to change the value for each telephone number or for each terminal device 2.

  In the above embodiment, the information input device 5 is connected to the Internet 3 and the information input device 5 can input the name, reading, and the telephone number of the caller into the dedicated database 23. The terminal device 2 may further include an input unit such as a numeric keypad, and may be configured to input various information using the input unit.

  In the above embodiment, the dedicated database 23 and the shared database 26 are configured as separate files, but may be configured as a common file (one database).

  Further, in the above embodiment, when the telephone number is registered in the dedicated database 23, the points are all set to “+1” or “−1”. However, in the case of a specific registrant such as the police or the crime prevention committee member. May increase the number of points. According to this, it becomes possible to quickly register a highly dangerous telephone number in the shared database 26. Also, it is determined whether or not the point total increases significantly in a short period of time, and phone numbers that have increased significantly are immediately registered in the shared database 26 regardless of the point total size. May be. Further, it may be determined whether or not to register in the shared database 26 based only on the registration number of the rejection number, regardless of the registration number of the permission number.

T Telephone 1 Incoming call management system 2 Terminal device 3 Internet (communication network)
4 Management server 6 Display 8 Reject button (select button)
9 Allow button (select button)
12 History storage means 14 Selection information transmission means (rejection number transmission means, permission number transmission means)
15 telephone number transmission means 17 incoming / outgoing possibility switching means 19 lamp control means (safety level display means)
22 First storage means (rejection number registration means, permission number storage means)
23 Dedicated database (database)
24 point total calculation means (counting means)
25 Second storage means (information sharing means)
26 Shared database (information sharing means)
27 First verification means (third verification means)
28 second verification means 29 availability determination means (rejection information transmission means, permission information transmission means, second permission information transmission means)
30 Registered number calculating means 31 Safety degree judging means 32 History registering means 33 History database 34 Data erasing means

Claims (9)

An incoming call management system comprising a plurality of terminal devices for recognizing reception request signals transmitted via telephone lines to individual telephones, and a management server connected to the plurality of terminal devices via a communication network,
The management server
Rejection number storage means for storing the telephone number of the transmission source transmitted as a rejection number from the terminal device in a dedicated database as information dedicated to the terminal device;
Permission number storage means for storing the telephone number of the caller transmitted as the permission number from the terminal device in the dedicated database as information dedicated to the terminal device;
Counting means for counting points for each of the rejection number and the permission number for the rejection number and the permission number stored in the dedicated database;
When the points counted by the counting unit satisfy the registration condition in the shared database, the corresponding rejection number is stored in the shared database as shared information of the plurality of terminal devices, while in the shared database Information sharing means for erasing from the shared database the stored refusal number, the point corresponding to the refusal number satisfying the erasure condition from the shared database ,
When the source telephone number is transmitted from the terminal device to the management server, the telephone number is compared with the rejection number and the permission number stored in the dedicated database. As a result, there is no match. incoming management system if collates with the refusal number stored in the shared database, when there is a match to the characterized that you output call rejection information. An incoming call management system comprising a plurality of terminal devices for recognizing reception request signals transmitted via telephone lines to individual telephones, and a management server connected to the plurality of terminal devices via a communication network,
The management server
Rejection number storage means for storing the telephone number of the transmission source transmitted as a rejection number from the terminal device in a dedicated database as information dedicated to the terminal device;
Permission number storage means for storing the telephone number of the caller transmitted as the permission number from the terminal device in the dedicated database as information dedicated to the terminal device;
Counting means for counting points for each of the rejection number and the permission number for the rejection number and the permission number stored in the dedicated database;
When the points counted by the counting unit satisfy the registration condition in the shared database, the corresponding rejection number is stored in the shared database as shared information of the plurality of terminal devices, while in the shared database Information sharing means for erasing from the shared database the stored refusal number, the point corresponding to the refusal number satisfying the erasure condition from the shared database ,
When the terminal device is not connected to the communication network, whether or not an incoming call can be received from another telephone is stored in the telephone number of the other telephone and the internal storage means of the terminal apparatus An incoming call management system, wherein a judgment is made by comparing a number and a reject number . An incoming call management system comprising a plurality of terminal devices for recognizing reception request signals transmitted via telephone lines to individual telephones, and a management server connected to the plurality of terminal devices via a communication network,
The management server
Rejection number storage means for storing the telephone number of the transmission source transmitted as a rejection number from the terminal device in a dedicated database as information dedicated to the terminal device;
Permission number storage means for storing the telephone number of the caller transmitted as the permission number from the terminal device in the dedicated database as information dedicated to the terminal device;
Counting means for counting points for each of the rejection number and the permission number for the rejection number and the permission number stored in the dedicated database;
When the telephone number of the transmission source is transmitted from the terminal device to the management server, the telephone number of the transmission source is determined based on a result of collating the telephone number with a result counted by the counting unit and a preset condition. Safety degree judging means for judging the safety degree of the telephone number , and
When the terminal device is not connected to the communication network, whether or not an incoming call can be received from another telephone is stored in the telephone number of the other telephone and the internal storage means of the terminal apparatus An incoming call management system, wherein a judgment is made by comparing a number and a reject number . Used in an incoming call management system comprising a plurality of terminal devices recognizing reception request signals transmitted via telephone lines to individual telephones, and a management server connected to the plurality of terminal devices via a communication network A management server,
Rejection number storage means for storing the telephone number of the transmission source transmitted as a rejection number from the terminal device in a dedicated database as information dedicated to the terminal device;
Permission number storage means for storing the telephone number of the caller transmitted as the permission number from the terminal device in the dedicated database as information dedicated to the terminal device;
Counting means for counting points for each of the rejection number and the permission number for the rejection number and the permission number stored in the dedicated database;
When the points counted by the counting unit satisfy the registration condition in the shared database, the corresponding rejection number is stored in the shared database as shared information of the plurality of terminal devices, while in the shared database Information sharing means for erasing from the shared database the stored refusal number, the point corresponding to the refusal number satisfying the erasure condition from the shared database ,
When the source telephone number is transmitted from the terminal device to the management server, the telephone number is compared with the rejection number and the permission number stored in the dedicated database. As a result, there is no match. In this case, the management server compares the rejection number stored in the shared database and outputs incoming call rejection information if there is a match . Used in an incoming call management system comprising a plurality of terminal devices recognizing reception request signals transmitted via telephone lines to individual telephones, and a management server connected to the plurality of terminal devices via a communication network A management server,
Rejection number storage means for storing the telephone number of the transmission source transmitted as a rejection number from the terminal device in a dedicated database as information dedicated to the terminal device;
Permission number storage means for storing the telephone number of the caller transmitted as the permission number from the terminal device in the dedicated database as information dedicated to the terminal device;
Counting means for counting points for each of the rejection number and the permission number for the rejection number and the permission number stored in the dedicated database;
When the points counted by the counting unit satisfy the registration condition in the shared database, the corresponding rejection number is stored in the shared database as shared information of the plurality of terminal devices, while in the shared database Information sharing means for erasing from the shared database the stored refusal number, the point corresponding to the refusal number satisfying the erasure condition from the shared database ,
When the terminal device is not connected to the communication network, whether or not an incoming call can be received from another telephone is stored in the telephone number of the other telephone and the internal storage means of the terminal apparatus A management server that makes a determination by comparing a number and a rejection number . Used in an incoming call management system comprising a plurality of terminal devices recognizing reception request signals transmitted via telephone lines to individual telephones, and a management server connected to the plurality of terminal devices via a communication network A management server,
Rejection number storage means for storing the telephone number of the transmission source transmitted as a rejection number from the terminal device in a dedicated database as information dedicated to the terminal device;
Permission number storage means for storing the telephone number of the caller transmitted as the permission number from the terminal device in the dedicated database as information dedicated to the terminal device;
Counting means for counting points for each of the rejection number and the permission number for the rejection number and the permission number stored in the dedicated database;
When the telephone number of the transmission source is transmitted from the terminal device to the management server, the telephone number of the transmission source is determined based on a result of collating the telephone number with a result counted by the counting unit and a preset condition. Safety degree judging means for judging the safety degree of the telephone number , and
When the terminal device is not connected to the communication network, whether or not an incoming call can be received from another telephone is stored in the telephone number of the other telephone and the internal storage means of the terminal apparatus A management server that makes a determination by comparing a number and a rejection number . Used in an incoming call management system comprising a plurality of terminal devices recognizing reception request signals transmitted via telephone lines to individual telephones, and a management server connected to the plurality of terminal devices via a communication network Management server computer
Rejection number storage means for storing the telephone number of the transmission source transmitted as a rejection number from the terminal device in a dedicated database as information dedicated to the terminal device;
Permission number storage means for storing the telephone number of the caller transmitted as the permission number from the terminal device in the dedicated database as information dedicated to the terminal device;
Counting means for counting points for each of the rejection number and the permission number for the rejection number and the permission number stored in the dedicated database;
When the points counted by the counting unit satisfy the registration condition in the shared database, the corresponding rejection number is stored in the shared database as shared information of the plurality of terminal devices, while in the shared database Among the stored rejection numbers, the point corresponding to the rejection number functions as information sharing means for deleting from the shared database the one that satisfies the deletion condition from the shared database ,
When the source telephone number is transmitted from the terminal device to the management server, the telephone number is compared with the rejection number and the permission number stored in the dedicated database. As a result, there is no match. In this case, a program for causing the computer to function so as to collate with the rejection number stored in the shared database and to output incoming call rejection information if there is a match . Used in an incoming call management system comprising a plurality of terminal devices recognizing reception request signals transmitted via telephone lines to individual telephones, and a management server connected to the plurality of terminal devices via a communication network Management server computer
Rejection number storage means for storing the telephone number of the transmission source transmitted as a rejection number from the terminal device in a dedicated database as information dedicated to the terminal device;
Permission number storage means for storing the telephone number of the caller transmitted as the permission number from the terminal device in the dedicated database as information dedicated to the terminal device;
Counting means for counting points for each of the rejection number and the permission number for the rejection number and the permission number stored in the dedicated database;
When the points counted by the counting unit satisfy the registration condition in the shared database, the corresponding rejection number is stored in the shared database as shared information of the plurality of terminal devices, while in the shared database Among the stored rejection numbers, the point corresponding to the rejection number functions as information sharing means for deleting from the shared database the one that satisfies the deletion condition from the shared database ,
When the terminal device is not connected to the communication network, whether or not an incoming call can be received from another telephone is stored in the telephone number of the other telephone and the internal storage means of the terminal apparatus A program for causing the computer to function so as to make a judgment by comparing a number and a rejection number . Used in an incoming call management system comprising a plurality of terminal devices recognizing reception request signals transmitted via telephone lines to individual telephones, and a management server connected to the plurality of terminal devices via a communication network Management server computer
Rejection number storage means for storing the telephone number of the transmission source transmitted as a rejection number from the terminal device in a dedicated database as information dedicated to the terminal device;
Permission number storage means for storing the telephone number of the caller transmitted as the permission number from the terminal device in the dedicated database as information dedicated to the terminal device;
Counting means for counting points for each of the rejection number and the permission number for the rejection number and the permission number stored in the dedicated database;
When the telephone number of the transmission source is transmitted from the terminal device to the management server, the telephone number of the transmission source is determined based on a result of collating the telephone number with a result counted by the counting unit and a preset condition. While functioning as a safety level judgment means for judging the safety level of a telephone number ,
When the terminal device is not connected to the communication network, whether or not an incoming call can be received from another telephone is stored in the telephone number of the other telephone and the internal storage means of the terminal apparatus A program for causing the computer to function so as to make a judgment by comparing a number and a rejection number .

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