JP5150964B2 - Button telephone system, button telephone apparatus, and telephone data setting method - Google Patents

Description

  The present invention relates to a button telephone system for controlling telephone calls.

  In order to reduce management costs and operational costs, button telephone systems have been widely adopted by companies. In a button telephone system, a button telephone device that controls outgoing and incoming calls of a telephone is connected to a plurality of telephones having buttons that can select a predetermined number of telephone lines. By using these telephones, a predetermined number of telephone lines can be selected. A telephone line can be used simultaneously.

  When using such a key telephone system, the user sets telephone data in the key telephone device in advance (see Patent Document 1). The telephone data is data for controlling the operation of the telephone, for example, data on outgoing call regulation, setting of ringtone, and transfer destination.

  As an example of a method for setting telephone data in the key telephone apparatus, there is a method in which a personal computer (hereinafter referred to as “PC”) is connected to the key telephone apparatus, and telephone data is set in the key telephone apparatus from the connected PC.

  Another example of a method for setting telephone data in a key telephone apparatus is a method for setting telephone data using a telephone connected to the key telephone apparatus.

When setting the automatic transfer destination, the user performs an operation on the telephone for setting the automatic transfer destination. The operation for setting the automatic transfer destination is a button operation in which, for example, “## 3431” is input and then the transfer destination telephone number is input. When there is an incoming call after setting the transfer destination, the key telephone device transfers the call to the telephone number set as the transfer destination.
JP 2002-111868 A

  However, in the method of connecting the PC to the key telephone apparatus and setting the telephone data from the connected PC to the key telephone apparatus, every time the telephone data is changed, the user goes to the installation place of the PC connected to the key telephone apparatus. It must be convenient for the user.

  In the method of setting telephone data using a telephone connected to a key telephone apparatus, when the user changes the seat, the complicated button operation as described above is performed again on the telephone installed in the changed seat. It must be convenient for the user.

  An object of the present invention is to provide a more convenient button telephone system.

In order to achieve the above object, the button telephone system of the present invention provides:
A key telephone system for controlling a call according to set telephone data,
A telephone capable of making a call and connected to a computer for setting the telephone data;
When connected to the telephone through a telephone line and accessed from a computer connected to the telephone, the telephone data setting from the computer is accepted, and the telephone data input from the computer is connected to the computer. A button telephone device that stores information associated with the identification information of the telephone set and controls the telephone call according to the telephone data stored in association with the telephone data of the telephone set.

  According to the present invention, since the telephone data can be set from the computer connected to the telephone to the key telephone apparatus, the user can set the telephone data from the computer at hand, and the convenience when setting or changing the telephone data is improved. To do.

  In addition, the button telephone nest device recognizes the telephone connected to the computer and sets the telephone data input from the computer as the telephone data of the telephone connected to the computer. It is possible to prevent telephone data from being set in the phone.

  The button telephone device transmits an input form for setting the telephone data to the computer when accessed from the computer, and receives the telephone data from the computer. When the input form is received from the button telephone device, the computer displays the received input form by a browser, and the browser displays the input data of the telephone data. When the input is accepted, the telephone data may be transmitted to the key telephone device.

  According to this, since the user can input the telephone data from the input form displayed on the computer screen, the telephone data can be easily input on the computer screen.

  According to the present invention, a more convenient button telephone system can be provided.

  Embodiments for carrying out the present invention will be described in detail with reference to the drawings.

  FIG. 1 is a block diagram showing a configuration of a telephone system according to this embodiment. The telephone system includes a telephone 1 i, a general-purpose PC 2 i, and a key telephone device 3. Note that i is a natural number from 1 to n.

  The general-purpose PC 2i is connected to the button telephone device 3 via the telephone 1i. The general-purpose PC 2i and the telephone 1i are connected on a one-to-one basis.

  The general-purpose PC 2i is equipped with a browser and accepts input of an IP (Internet Protocol) address of the key telephone device 3 by the browser. When the IP address is input, the general-purpose PC 2i requests connection to the key telephone apparatus 3 to which the IP address is assigned.

  Further, when the general-purpose PC 2i receives the login screen information from the key telephone device 3, the general-purpose PC 2i displays the received login screen information on the browser and accepts the input of the login name and password from the user. When the login name and password are input from the user, the general-purpose PC 2i transmits the input login name and password to the key telephone apparatus 3 via the telephone 1i.

  When the general-purpose PC 2i receives the function selection menu file from the key telephone device 3, the general-purpose PC 2i analyzes the received function selection menu file and displays the function selection menu. The function selection menu includes menus for setting telephone data, browsing telephone data, and backup.

  When the telephone data setting is selected by the user from the function selection menu, and then the telephone data is set, the general-purpose PC 2i transmits the set telephone data to the key telephone apparatus 3. For the telephone data setting, a backup file in which telephone data is described may be designated, or telephone data may be directly input.

  When the telephone data reference is selected from the function selection menu, the general-purpose PC 2i notifies the key telephone apparatus 3 that the telephone data is referred to.

  When backup is selected from the function selection menu, the general-purpose PC 2i notifies the key telephone device 3 that the telephone data is backed up.

  According to this, since the user performs an operation on the browser of the general-purpose PC 2i connected to each telephone 1i, it is possible to easily refer to the data setting and telephone data of each telephone 1i. In addition, since operation is performed on the browser, it is not necessary to install dedicated software.

  The telephone 1i is connected to the general-purpose PC 2i via a line, and is connected to the key telephone apparatus 3 via a line. The telephone 1i is assigned an extension number for identifying the telephone 1i. When a connection request is made from the general-purpose PC 2i to the key telephone device 3, the extension number to which the key telephone device 3 is assigned is automatically assigned. get. According to this, since it is not necessary for the user to input the extension number on the browser, it is possible to prevent an erroneous input of the extension number by the user.

  The button telephone device 3 is connected to the general-purpose PC 2i through the telephone 1i. When a request for connection is made from the general-purpose PC 2i, the key telephone apparatus 3 acquires the extension number of the telephone 1i connected to the general-purpose PC 2i for which the connection request is made, and holds the acquired extension number therein.

  When the key telephone apparatus 3 holds the extension number of the telephone 1i, it transmits the login screen information to the general-purpose PC 2i that has made a connection request. Further, the key telephone apparatus 3 stores a user name and a password in advance. When the user name and password are received from the general-purpose PC 2i, the received user name matches the stored user name and the received password. And whether the stored passwords coincide with each other. If it is determined that both match, authentication is successful, and the key telephone apparatus 3 transmits a function selection menu file to the general-purpose PC 2i.

When the key telephone apparatus 3 receives the telephone data from the general-purpose PC 2i, the telephone telephone apparatus 3 stores the received telephone data in association with the held extension number. The key telephone device 3 controls the call of the telephone 1i according to the telephone data stored in association with the extension number of the telephone 1i. For example, the key telephone device 3 stores the transfer destination contact information of the telephone 1i included in the telephone data in association with the extension number, and stores the received incoming call when receiving the incoming call at the stored extension number. Forward to the forwarding contact.

  Further, when the backup telephone file 3 is received from the general-purpose PC 2i, the key telephone apparatus 3 generates telephone data from the received backup file, and stores the generated telephone data in association with the held extension number.

  Further, when notified from the general-purpose PC 2i that backup is performed, the key telephone device 3 generates a backup file from the stored telephone data, and transmits the generated backup file to the PC 2i.

  Further, when notified from the general-purpose PC 2i that the telephone telephone device 3 refers to the telephone data, the key telephone apparatus 3 transmits the stored telephone data to the general-purpose PC 2i.

  FIG. 2 is a flowchart showing the operation of the telephone system in this embodiment.

  The PC 2i accepts the input of the IP address of the key telephone device 3 from the user (step 100). When receiving the input of the IP address, the PC 2i requests connection to the key telephone apparatus 3 based on the input IP address (step 101).

  When a request for connection is made from the general-purpose PC 2i, the key telephone apparatus 3 acquires the extension number from the telephone 1i connected to the general-purpose PC 2i for which the connection request is made, and holds the acquired extension number (step 102).

  Next, the key telephone apparatus 3 transmits login screen information to the general-purpose PC 2i (step 103). When receiving the login screen information from the key telephone device 3, the general-purpose PC 2i displays the received login screen information to the user (step 104). When the user name and password are input from the user, the general-purpose PC 2i transmits the input user name and password to the key telephone apparatus 3 (step 105).

  When the key telephone apparatus 3 receives the user name and the password from the general-purpose PC 2i, whether or not the received user name matches the stored user name, and whether or not the received password matches the stored password. Determination is made (step 106). If it is determined that at least one of the user name and the password does not match, the authentication has failed, and the process returns to step 103.

  If it is determined that both the user name and the password match, the authentication is successful, and the key telephone device 3 transmits a function selection menu file to the general-purpose PC 2i (step 107).

  When the general-purpose PC 2i receives the function selection menu file from the key telephone device 3, the general-purpose PC 2i analyzes the received function selection menu file and displays the function selection menu (step 108).

  When data setting is selected from the function selection menu and then telephone data is set, the general-purpose PC 2i transmits the set telephone data to the key telephone apparatus 3 (step 109). When receiving the telephone data from the general-purpose PC 2i, the key telephone apparatus 3 stores the telephone data received in association with the extension number held (step 110).

  When the telephone data reference is selected from the function selection menu, the general-purpose PC 2i notifies the key telephone apparatus 3 that the telephone data is referred to (step 111). When the button telephone apparatus 3 is notified from the general-purpose PC 2i that the telephone data is referred to, it determines whether or not the telephone data is stored (step 112). If it is determined that it is not stored, the process proceeds to step 116.

  If it is determined that it is stored, the key telephone apparatus 3 transmits the corresponding telephone data to the general-purpose PC 2i (step 113). When the general-purpose PC 2i receives the telephone data from the key telephone device 3, the general-purpose PC 2i displays the received telephone data to the user (step 114).

  When backup is selected from the function selection menu, the general-purpose PC 2 i notifies the key telephone device 3 that the telephone data is to be backed up. (Step 115). When notified that the telephone data is to be backed up from the general-purpose PC 2i, the key telephone apparatus 3 determines whether or not the telephone data is stored (step 116).

  If it is determined that it is not stored, the key telephone apparatus 3 notifies the general-purpose PC 2i that the telephone data is not stored (step 117). When notified that the telephone data is not stored, the general-purpose PC 2i displays that fact to the user (step 118).

  If it determines with having memorize | stored, the button telephone apparatus 3 will produce | generate a backup file from the telephone data memorize | stored, and will transmit the produced | generated backup file to general purpose PC2i (step 119). When the general-purpose PC 2 i receives the back file from the key telephone device 3, it stores it inside (step 120).

  FIG. 3 is a block diagram showing a configuration of the key telephone apparatus 3 in the present embodiment. The telephone device 3 includes a communication processing unit 32, a login notification unit 33, a data generation unit 34, an access unit 35, and a storage unit 36.

  The communication processing unit 32 is connected to the general-purpose PC 2i via the telephone 1i, and performs data communication with the general-purpose PC 2i and the telephone 1i.

  When a connection request is made from the general-purpose PC 2 i, the communication processing unit 32 acquires the extension number from the telephone 1 i connected to the general-purpose PC 2 i for which the connection request is made, and transmits the acquired extension number to the access unit 35. At the same time, the login screen information is transmitted to the general-purpose PC 2i.

  In addition, when receiving the user name and password from the general-purpose PC 2 i, the communication processing unit 32 transmits the received user name and password to the access unit 35. The communication processing unit 32 transmits the function selection menu file to the general-purpose PC 2i when notified from the access unit 35 that the authentication has been successful, and when notified from the access unit 35 that the authentication has failed, the communication processing unit 32 Send the login screen information again.

  In addition, when the communication processing unit 32 receives a backup file from the general-purpose PC 2 i, the communication processing unit 32 transmits the received backup file to the data generation unit 34. When the communication processing unit 32 receives the telephone data from the general-purpose PC 2 i, the communication processing unit 32 transmits the received telephone data to the access unit 35. When requested to acquire telephone data from the general-purpose PC 2i, the communication processing unit 32 notifies the data access unit 35 to that effect. Further, when notified from the general-purpose PC 2i that the telephone data is to be backed up, the communication processing unit 32 notifies the access unit 35 to read the telephone data.

  When receiving the backup file from the communication processing unit 32, the data generation unit 34 generates telephone data from the received backup file and transmits it to the access unit 35. Further, when receiving the telephone data from the access unit 35, the data generation unit 34 generates a backup file from the received telephone data and transmits it to the communication processing unit 32.

  When the access unit 35 receives the extension number from the communication processing unit 32, the access unit 35 temporarily holds the received extension number. Further, when receiving the user name and password from the communication processing unit 32, the access unit 35 collates the received user name and password with the user name and password stored in the storage unit 36. As a result of the collation, if the user name and the password match, the access unit 35 notifies the communication processing unit 32 that the authentication has succeeded. If not, the access unit 35 informs the communication processing unit 32 that the authentication has failed. Notice.

  In addition, when the access unit 35 receives telephone data from the data generation unit 34, the access unit 35 records the received telephone data in the storage unit 35 in association with the held extension number. When the access unit 35 receives telephone data from the communication processing unit 32, the access unit 35 records the received telephone data on the stored extension number in association with the storage unit 36. Further, when notified from the communication processing unit 32 to read the telephone data, the access unit 35 reads the telephone data using the stored extension number as a search key and transmits it to the data generation unit 34.

  The storage unit 36 stores telephone data associated with the extension number. The storage unit 36 stores a general-purpose PC 2i login name and password.

  FIG. 4 is a flowchart showing the operation of the telephone system in this embodiment. FIG. 4A is a flowchart showing the operation of the telephone system when a function selection menu is displayed to the user. FIG. 4B is a flowchart showing the operation of the telephone system when the button telephone apparatus 3 generates a backup file. FIG. 4C is a flowchart showing the operation of the telephone system when telephone data is set in the key telephone apparatus 3 based on the backup file.

  First, the operation of the telephone system when displaying a function selection menu to the user will be described in detail with reference to FIG. 4A. The key telephone apparatus 3 in FIG. 4A stores telephone data of the telephone 1i.

  The PC 2i accepts the input of the IP address of the key telephone device 3 from the user (step 200). When the IP address is input, the PC 2i requests connection to the communication processing unit 32 of the key telephone apparatus 3 based on the input IP address (step 201).

  When a connection request is made from the general-purpose PC 2i, the communication processing unit 32 acquires an extension number from the telephone 1i connected to the general-purpose PC 2i for which the connection request is made, and transmits the extension number to the access unit 35. (Step 202). The access unit 35 holds the extension number from the communication processing unit 32 (step 203).

  Next, the communication processing unit 32 transmits login screen information to the general-purpose PC 2i (step 204). When the general-purpose PC 2i receives the login screen information from the communication processing unit 32, the general-purpose PC 2i displays the received login screen information to the user (step 205). When the general-purpose PC 2i receives input of the user name and password, the general-purpose PC 2i transmits the input user name and password to the communication processing unit 32 (step 206).

  When receiving the user name and password from the general-purpose PC 2i, the communication processing unit 32 transmits the received user name and password to the access unit 35 (step 207). Upon receiving the user name and password from the communication processing unit 32, the access unit 35 searches for the user name and password in the storage unit 36 based on the received user name and password (step 208). If the user name and the password do not match, the access unit 35 notifies the communication processing unit 32 that the authentication has failed (step 209). If the access unit 35 notifies that the authentication has failed, the process returns to step 204.

  If the user name and the password match in step 208, the access unit 35 notifies the communication processing unit 32 that the authentication is successful (step 210). When notified by the access unit 35 that the authentication is successful, the communication processing unit 32 transmits a function selection menu file to the general-purpose PC 2i (step 211).

  When receiving the function selection menu file from the key telephone device 3, the general-purpose PC 2i analyzes the received function selection menu file and displays the function selection menu (step 212).

  Next, the operation of the telephone system when the button telephone apparatus 3 generates a backup file will be described in detail with reference to FIG. 4B.

  When receiving the function selection menu file from the key telephone device 3, the general-purpose PC 2i analyzes the received function selection menu file and displays the function selection menu (step 300).

  When backup is selected from the function selection menu, the general-purpose PC 2i notifies that the telephone data is backed up. (Step 301).

  When notified from the general-purpose PC 2i that backup is to be performed, the communication processing unit 32 notifies the access unit 35 to read out the telephone data (step 302). When notified from the communication processing unit 32 to read the telephone data, the access unit 35 reads the telephone data using the stored extension number as a search key and transmits it to the data generation unit 34 (step 303).

  Upon receiving the telephone data from the access unit 35, the data generation unit 34 generates a backup file from the received telephone data and transmits the generated backup file to the communication processing unit 32 (step 304). When receiving the backup file from the data generation unit 34, the communication processing unit 32 transmits the received backup file to the general-purpose PC 2i (step 305).

  When receiving the backup file from the communication processing unit 32, the general-purpose PC 2i stores the received backup file therein (step 306).

  Next, an example in which telephone data is set in the key telephone apparatus 3 based on the backup file will be described with reference to FIG. 4C.

  When receiving the function selection menu file from the key telephone device 3, the general-purpose PC 2i analyzes the received function selection menu file and displays the function selection menu (step 400). When telephone data is selected from the function selection menu and subsequently a backup file is designated, the general-purpose PC 2 i transmits the backup file to the communication processing unit 32. (Step 401).

  When the communication processing unit 32 receives the backup file from the general-purpose PC 2i, the communication processing unit 32 transmits the received backup file to the data generation unit 34 (step 402). When receiving the backup file from the communication processing unit 32, the data generating unit 34 generates telephone data from the received backup file (step 403). The data generation unit 34 transmits the generated telephone data to the access unit 35 (step 404).

  When the access unit 35 receives the telephone data from the data generation unit 34, the access unit 35 associates the received telephone data with the stored extension number and records it in the storage unit 35 (step 405).

  As described above, according to the present embodiment, the telephone data can be set from the general-purpose PC 2i connected to the telephone 1i to the button telephone apparatus 3, so that the user can set the telephone data from the general-purpose PC 2i at hand. Convenience when setting or changing data is improved.

  Further, since the button telephone nest device 3 recognizes the telephone 1i to which the general-purpose PC 2i is connected and sets the telephone data input from the general-purpose PC 2i as the telephone data of the telephone to which the general-purpose PC 2i is connected, It is possible to prevent telephone data from being set in another telephone by input.

  In the present embodiment, an example is shown in which telephone data is set from the general-purpose PC 2i to the key telephone device 3 without giving the user authority, but the present invention is not limited to this. Restrictions may be placed on the telephone data setting of the telephone according to the user's authority. In that case, in addition to the user name and password, user authority is set in advance, and in the case of a general user, setting of telephone data for telephone group management that affects the system is made impossible. According to this, malfunction of the whole system can be prevented.

It is a block diagram which shows the structure of the telephone system in this embodiment. It is a flowchart which shows operation | movement of the telephone system in this embodiment. It is a block diagram which shows the structure of the button telephone apparatus 3 in this embodiment. It is a flowchart which shows operation | movement of this telephone system when displaying a function selection menu to a user. It is a flowchart which shows operation | movement of the telephone system when the button telephone apparatus 3 produces | generates a backup file. It is a flowchart which shows operation | movement of a telephone system when setting telephone data to the key telephone apparatus 3 based on a backup file.

Explanation of symbols

1 button phone 2 general-purpose PC
3 button telephone device 32 communication processing unit 33 login notification unit 34 data generation unit 35 access unit 36 storage unit 100 to 120, 200 to 212, 300 to 306, 400 to 405 steps

Claims (6)

A key telephone system for controlling a call according to set telephone data,
A telephone capable of making a call and connected to a computer for setting the telephone data;
Connected to the telephone via a telephone line, and when accessed from a computer connected to the telephone by specifying an IP address, an input for browser display for setting, referencing or backing up the telephone data on the computer When the form data is transmitted and the telephone data input in the input form is received from the computer , the received telephone data is stored in association with the identification information of the telephone connected to the computer. Is controlled in accordance with the telephone data stored in association with the identification information of the telephone, and when the computer is notified that the telephone data selected on the input form is referred to, the telephone data is stored in the telephone data. Sent to a computer and from the computer the input A button telephone system comprising: a button telephone device that is selected in a form and generates a backup file from the telephone data and transmits the backup data to the computer when notified that the telephone data is to be backed up . The button telephone system according to claim 1 , wherein the identification information is an extension number of a telephone. A button telephone device connected to a telephone and controlling a call of the telephone according to telephone data set for the telephone;
A storage unit for storing the telephone data;
When accessed from a computer connected to the telephone by specifying an IP address, an input form for browser display for setting, referencing or backing up the telephone data is transmitted to the computer, and the input from the computer When the telephone data input in the form is received, the received telephone data is recorded in the storage unit in association with identification information of the telephone connected to the computer, and the telephone call is recorded in the storage unit A communication processing unit that controls according to the telephone data of the telephone, and that is notified from the computer that the telephone data selected by the input form is referred to, and that transmits the telephone data to the computer ;
Data generation for generating a backup file from the telephone data and transmitting it to the computer via the communication processing unit when notified from the computer that the telephone data selected in the input form is to be backed up key telephone system having a part, a. The button telephone apparatus according to claim 3 , wherein the identification information is an extension number of a telephone. In a key telephone system in which a telephone is connected to a key telephone apparatus, a telephone data setting method for setting telephone data for controlling a call of the telephone in the key telephone apparatus,
Access the button telephone device from a computer connected to the telephone by specifying an IP address ;
When the button telephone device is accessed from the computer, a browser display input form for setting, referring to, or backing up the phone data is transmitted from the button phone device to the computer,
Transmitting the telephone data input in the input form from the computer to the key telephone device;
At the key telephone system, receiving the telephone data entered by said input form from the computer, the telephone data received, stored correlated with identification information of the phone connected to the computer,
Notifying the button telephone device that the telephone data selected by the input form is referred to from the computer,
When the button telephone device is notified that the computer refers to the telephone data, the telephone data is transmitted to the computer,
Notifying the button telephone device that the telephone data selected in the input form is backed up from the computer,
When the button telephone device is notified that the telephone data is backed up from the computer, a backup file is generated from the telephone data,
A telephone data setting method for transmitting the generated backup file from the button telephone apparatus to the computer . 6. The telephone data setting method according to claim 5 , wherein the identification information is a telephone extension number.

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