JP5049509B2 - Public reservation processing server - Google Patents

Description

  The present invention relates to a public reservation processing server, and more particularly to a public reservation processing server that is connected to a plurality of customer terminals and a plurality of store terminals via a network, and performs store reservation processing between the customer terminals and the store terminals.

  With the development of the Internet and the like, for example, as shown in Patent Document 1, it is actively performed that a user directly accesses a store on a network to make an order for shopping, a reservation, a ticket, and the like. As described above, for orders and reservations related to settlement of prices, for example, personal identification and confirmation of intentions of orders and reservations are often performed by inputting a cash card number or the like.

  Further, as disclosed in Patent Document 2, a network is actively used for information exchange such as various event information, shopping information, and travel information. One example is a bulletin board type information exchange site that can be written by a user. In this information exchange site, a user publishes information on the site, so that the user can access the site, and other users who are interested in knowing the information publish other related information on the same site. . In this way, information exchange is performed in a complex manner, and a lot of related information is exchanged in a short time. For example, when a user who wants to obtain a product with a specific scarcity value publishes the information on an information exchange site, a lot of related information is sent to the site from other users who know the product information.

  As described above, it is well known that merchandise information is exchanged, merchandise reservation, settlement thereof, and the like are performed via the network.

JP 2005-332134 A JP 2005-346299 A

  Product reservations and settlements via the network are not so-called face-to-face reservations and face-to-face settlements, and therefore there is a risk of making product reservations and settlements without mutual knowledge of the other party. In order to avoid the danger as much as possible, the seller, etc. requests the provision of the buyer's personal information and tries to secure the buyer's payment ability. In fact, in the reservation and settlement of products via the network, in addition to the buyer's credit card number, etc., disclosure of personal information such as the buyer's address, telephone number, fax number, e-mail address, age, work place, etc. It is a well-known fact that it is often required each time. Therefore, the reservation and settlement of products via the network always involve the risk of leakage of personal information.

  In addition, when trying to obtain a product via a network, it is often not a storefront purchase but a so-called catalog purchase. Therefore, exchange of merchandise information via a network is used for merchandise comparison. This exchange of product information is a free exchange of information on a public site, and there is little need to disclose personal information. However, on the contrary, due to its freedom, it often does not lead to exchange of reservation conditions. Accordingly, even in this case, even if necessary product information is obtained, disclosure of personal information including a credit card number is still required if the reservation conditions for the product are to be narrowed down on the network.

  As described above, reservation and settlement of products via the network are convenient, but there is a risk of leakage of personal information.

  An object of the present invention is to provide a public reservation processing server that is connected to a plurality of customer terminals and a plurality of store terminals via a network and that can suppress the outflow of personal information. Another object of the present invention is to provide a public reservation processing server that is connected to a plurality of customer terminals and a plurality of store terminals via a network, and enables information exchange regarding reservation conditions between the customer and the store.

The public reservation processing server according to the present invention is a public reservation processing server that is connected to a plurality of customer terminals and a plurality of store terminals via a network. A customer ID that does not include information, an ID creation unit that creates a store ID that is understood only by the server and the store owner and does not include store personal information, and a customer handle name that does not include personal information associated with the customer ID of each customer And a registration section for registering the store identification name including the store name in association with the store ID of each store as an identification processing name in the public reservation process, and assigning it to each customer and each store, and plan contents from the customer terminal When receiving the publication request data, determining whether the request is based on the registered customer ID, and determining that the request is based on the registered customer ID, Customer request disclosure department that publishes request data with customer handle name on site and plan correspondence proposal release request from store terminal responding to the plan contents on the public reservation processing site, and customer registered in response to proposal release When a proposal application request that is an acceptance of the application is received with the reservation application by ID as a stop condition, it is determined whether or not the request is based on the registered store ID, and it is determined that the request is based on the registered store ID In addition, a request from the store request publishing section that publishes the request data including the reservation condition on the open reservation processing site together with the store identification name, and a reservation from the customer terminal responding to the proposal contents corresponding to the request data including the reservation condition in the open reservation processing site. Receive the application, determine whether it is a reservation application with a registered customer ID, and make a reservation application with a registered customer ID If it is determined that that is intended to reservation in the booking conditions of the proposed content is established, as the corresponding reservation established process of pair to the shop terminal and the customer terminal, the customer terminal so that it can be presented when a customer goes directly to the store A reservation processing unit that performs processing to transmit the reservation establishment contents describing the reservation conditions of the proposal contents to the customer terminal and the store terminal in a data format that can be transferred from the customer side mobile terminal and read by the store terminal ; It is characterized by providing.

The public reservation processing server according to the present invention is a public reservation processing server connected to a plurality of customer terminals and a plurality of store terminals through a network, and only the server and the customer himself / herself grasp the customer in a predetermined procedure. Customer IDs that do not include personal information, an ID creation unit that creates a store ID that is understood only by the server and the store owner and does not include store personal information, and does not include personal information associated with the personal identification information of each customer A registration unit for registering a customer handle name and a store identification name including a store name in association with store identification information of each store by assigning each customer and each store as an identification processing name in the public reservation process; and a store terminal Receives proposal proposal request data from, and accepts the application using the reservation application with the customer ID registered in response to the release as a stop condition A field proposed public request data, when it is determined that the request by the shop ID registered, and the store request public unit that exposes request data including the reservation condition with shop identification name to a public reservation processing site, published book Receiving a reservation application from the customer terminal that responds to the proposal contents corresponding to the request data including reservation data at the processing site, determining whether or not the reservation application is based on the registered customer ID, and using the registered customer ID when it is determined that the subscription is intended to reservation in the booking conditions of the proposed content is established, as the corresponding reservation established process of pair to the shop terminal and the customer terminal, so that can be presented when the customer goes directly to the store Can be transferred from the customer terminal to the customer mobile terminal, and the reservation details that describe the reservation conditions for the proposal in a data format that can be read by the store terminal Characterized in that it and a reservation processing unit that performs a process of transmitting to the customer terminal and shop terminal.

  Moreover, it is preferable that a reservation process part has a reservation establishment transmission means which transmits a reservation establishment content with respect to the customer terminal and store terminal corresponding to reservation establishment, respectively.

Further, in the public reservation processing server according to the present invention, the registration unit registers, as store identification information, including a discount rate for customer payment at the store according to the reservation establishment content, and the reservation establishment transmission means includes a customer terminal to the reservation established content, it can be transferred from the customer terminal to the customer portable terminal, and a means for transmitting with a data format that can be read by the shop terminal, calculates a discount rate according to the reservation established content This is preferably included in the transmission content .

  The reservation establishment transmitting means preferably transmits the reservation establishment contents including the discount rate to the customer terminal in a two-dimensional barcode data format.

  Further, in the public reservation processing server according to the present invention, the store visit reception means for receiving store visit information transmitted from the store terminal including data read from the customer-side mobile terminal, and the customer terminal according to the store visit information It is preferable to include store visit confirmation transmitting means for transmitting store visit confirmation information.

  Further, in the public reservation processing server according to the present invention, whether or not it is a request based on the registered customer ID by receiving participation proposal public request data from the second customer terminal responding to the plan contents in the public reservation processing site. When it is determined that the request is based on the registered customer ID, the request for participation is disclosed to the public reservation processing site in association with the plan contents desired to participate and the participation request request data is disclosed together with the customer handle name. It is preferable to provide a part.

  The public reservation processing server according to the present invention preferably includes a store database that stores event posting request data transmitted from each store terminal and permits access from each customer terminal.

  According to at least one of the above-described configurations, a customer handle name that does not include personal information associated with each customer's customer ID and a store identification name that includes the store name associated with the store ID of each store in the public reservation process Register as identification process name. Then, both the plan content request data from the customer terminal and the plan correspondence proposal request data from the store terminal are released together with the identification processing name in this public reservation process, and when the reservation application from the customer terminal is made, Personal information or the like is not disclosed to the store side. The public reservation processing server determines whether or not the reservation has been established by the reservation application from the customer side. Therefore, it is possible to suppress leakage of customer personal information to the store side during the reservation process. Moreover, since both the plan content data from the customer terminal and the plan correspondence proposal data from the store terminal are made public, information regarding reservation conditions between the customer and the store can be exchanged.

  Further, the customer handle name and the store identification name are registered as the identification process name in the public reservation process by at least one of the above-described configurations. And the plan proposal request data from the store terminal is disclosed using this identification processing name. In addition, when making a reservation application from a customer terminal responding to this, personal information of the customer terminal is not disclosed to the store side. The public reservation processing server determines whether or not the reservation has been established by the reservation application from the customer side. Therefore, it is possible to suppress leakage of customer personal information to the store side during the reservation process. In addition, since the plan correspondence proposal data from the store terminal is made public, it is possible to exchange information regarding the reservation conditions between the customer and the store.

  In addition, since the contents of the reservation establishment are transmitted to the customer terminal and the store terminal corresponding to the reservation establishment, it is not necessary for both parties themselves to exchange the reservation, and the unnecessary leakage of the personal information on the store side can be suppressed. .

  Further, since the discount rate of the store registered as the store identification information is transmitted using a data format that can be transferred from the customer terminal to the customer-side mobile terminal and can be read by the store terminal, the customer can send the discount rate to the mobile terminal. It is possible to transfer and store the discount rate condition, bring it to the store, and receive the discount rate without fail.

  Further, since the reservation establishment contents including the discount rate are transmitted in the data format of the two-dimensional barcode, it is possible to transmit the reservation establishment condition with a sufficient data amount.

  In addition, when the store visit record is received from the store terminal, it is transmitted to the customer terminal as store visit confirmation information, so the accuracy of the store visit record at the store terminal is confirmed at the customer terminal and the reliability of the store visit data is improved. I can do it.

  In addition, since the participation proposal disclosure request data from the second customer terminal responding to the contents of the plan on the public reservation processing site is received and released, the plan participation from the third party is made possible.

  Moreover, since access of each customer terminal is permitted to the event posting request data transmitted from each store terminal, a desired event can be freely searched from the customer terminal.

  As described above, according to the public reservation processing server according to the present invention, it is possible to perform reservation processing between a customer and a store on the network while suppressing the leakage of personal information. In addition, according to the public reservation processing server according to the present invention, information regarding reservation conditions between a customer and a store can be exchanged on a network.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. In the following, the reservation target will be explained for eating and drinking meeting events, such as event planning for meetings and banquets on the customer side, which is a general user, and event planning such as Christmas and summer cooling on the store side. Even in planning, a plan related to a reservation between the customer side and the store side may be targeted. For example, it may be a bazaar plan for products or a group trip plan. The screen of the public site below is an example, and other screen configurations may be used. For example, a screen configuration that allows further hierarchical search of store information, event information, and the like may be used.

  FIG. 1 is a diagram showing a configuration of a public reservation processing system 10. The public reservation processing system 10 includes a plurality of customer terminals 20, 21, 22 connected to a network such as the Internet and a plurality of store terminals 30, 31, 32 between the customer and the store. This is a system for exchanging information including reservation conditions on a public site to be provided, and when the conditions are met, the public reservation processing server 40 performs reservation processing. In this system, identification information registered and managed by the public reservation processing server 40 so that personal information on the customer side and personal information on the store side do not flow out unnecessarily in information exchange and reservation processing on the network. Use process name. That is, a customer handle name that does not include personal information is used on the customer side, and a store identification name that includes the store name but does not include information such as an e-mail address is used as an identification processing name on the network.

  Customer terminals 20, 21, and 22 are communication terminals owned by customers who are general users and connected to the network 12, and are mobile communication terminals such as personal computers (PCs), PDAs (Personal Digital Assistants), and mobile phones. is there. The store terminals 30, 31, and 32 are communication terminals that are provided in each store and connected to the network 12, and are computer terminals such as PCs, mobile communication terminals, and the like.

  The public reservation processing server 40 is a device for storing and processing data connected to the customer terminals 20, 21, 22 and the store terminals 30, 31, 32 via the network 12, and has a storage device with an appropriate storage capacity. Consists of a computer. The public reservation processing server 40 includes a CPU 42, a storage device 44 for storing data such as customer-side event information and store-side event information, a communication control unit 46 connected to the network 12, an input unit 48 such as a keyboard, a display The output unit 50 is configured. These elements are connected to each other via an internal bus.

  The CPU 42 registers the customer and store personal identification information and the identification processing name in association with each other, and accepts the event publication request from the customer terminals 20, 21, 22 and publishes it on the public reservation processing site. Unit 54, store request publishing unit 56 that accepts event publishing requests from store terminals 30, 31, and 32 and publishes them to the publishing reservation processing site, and a reservation processing unit that executes a reservation process between the customer side and the store side 58. These functions are realized by executing software, and specifically, by executing a corresponding public reservation processing program. Some of these functions can be configured by hardware.

  The operation of the public reservation processing system 10 having the above-described configuration, particularly with respect to the functions of the public reservation processing server 40, is made possible by This will be described in detail below in relation to the interaction.

  FIG. 2 is a diagram illustrating the function of the registration unit 52 of the public reservation processing server 40. The registration unit 52 receives registration applications from customers and stores who wish to use the public reservation processing system via the customer terminals 20, 21, 22 and the store terminals 30, 31, 32, and performs predetermined processing. The function of performing registration is determined when it is determined whether registration is possible. Further, when the registration unit 52 determines that registration is possible, the customer ID and customer handle name are assigned to each customer terminal 20, 21, and 22, and the store ID and store identification name are assigned to each store terminal 30, 31, and 32, respectively. Has the function to give.

  That is, in FIG. 2, when there is a registration application from each of the customer terminals 20, 21, and 22, the public reservation processing server 40 receives this (S10), and if registration is possible according to the registration availability judgment, registration is possible and registration is possible. A customer ID is given to the customer, and a customer handle name is given as an identification process name in the public reservation process, and notification is made through each customer terminal 20, 21, 22 (S12). Similarly, when there is a registration application from each of the store terminals 30, 31, 32, the public reservation processing server 40 receives this (S14). The store ID is assigned, and the store identification name is assigned as the identification processing name in the public reservation process, and the notification is made through each store terminal 30, 31, 32 (S16).

  In order for each customer or each store who wishes to use the public reservation processing system to apply for registration to the public reservation processing server 40, as described above, the customer terminals 20, 21, 22 or the store terminals 30, 31, 32 are used. This can be done through the network 12. That is, a registration application can be made by accessing the homepage of a public reservation processing operating company that manages the public reservation processing system and inputting necessary items into a registration application format for using the public reservation processing system. Of course, it is possible for the customer etc. to go directly to the public reservation processing management company, receive the registration application form, fill in the necessary items, and submit it.

  The customer can apply for registration with personal qualifications, but can apply for registration in a group of multiple people. In general, such groups do not have legal qualifications, so in order to perform reservations, etc., the group representative can be designated as the group leader and registration can be made under the name of the group leader. . In the case of a store, since it is usually a corporation, in that case, a registration application can be made with the qualification of the corporation store.

  The matters necessary for the registration application are, in the case of a customer, personal information such as the name, address, telephone number, FAX number, e-mail address, credit card number, etc. and the specific purpose of the group for the group leader. The number of members of the group, the names of the members, contact information, etc. may be necessary.

  In the case of stores, discount rates that can be provided from the store side to customers for information including store name, address, telephone number, fax number, e-mail address, business details such as personal information about the store, and use of the public reservation processing system Such as preferential conditions.

  Approval of conditions processed in the public reservation processing system is also a necessary item for registration application. The conditions processed in the public reservation processing system are the conditions included in the procedure processed by the public reservation processing server 40 thereafter. (1) The event proposed by the customer side or the store side is published on the public reservation processing system. (2) The reservation process is performed with the customer ID and the store ID. (3) When an event proposed by the store is to be disclosed, it responds to the disclosure. If there is a reservation with a customer ID, it is considered that the reservation is approved.

  That is, in the public reservation processing system, in order to prevent unnecessary personal information from being leaked in accordance with the condition (1), in the public site, the event contents are associated with only the customer handle name or the store identification name. Will be published. Under the condition (2), the reservation processing is executed with the customer ID that is known only by the customer and the public reservation processing server 40, and the store ID that is known only by the store and the public reservation processing server 40. Is done. Furthermore, according to the condition of (3), it is assumed that the reservation is established in principle at the time of customer application, assuming that the proposal on the store side is acceptance of the application with the application on the customer side as a stop condition.

  The registration unit 52 confirms on the data whether necessary items for registration application have been input or approval of conditions to be processed in the public reservation processing system has been input in accordance with a predetermined registration check procedure. If it is confirmed that all necessary requirements have been entered, it is determined that registration is possible. If it is determined that registration is possible, the registration unit 52 creates a customer ID and a customer handle name or a store ID and a store identification name according to a predetermined procedure in association with the personal information. The customer ID and the store ID are IDs for executing the public reservation process, and are created by combining alphanumeric characters, for example. Since the customer handle name and the store identification name are identification processing names displayed on the public reservation processing site, neither includes personal information. Specifically, if there is no duplication, the group name is used for the customer handle name, and the store name is used as it is for the store identification name.

  The registration unit 52 registers the created customer ID and customer handle name, or store ID and store identification name in association with the corresponding personal information. Specifically, these data are stored in the storage device 44. FIG. 3 is an example of registration data relating to a customer terminal, and FIG. 4 is an example of registration data relating to a store terminal. As shown in these figures, for the customer, personal information such as the name and address of the group leader and a credit card number is registered in association with the customer ID 60 and the customer handle name 62. In the case of FIG. 3, the customer handle name 62 is a group name and indicates that it does not include any personal information of the group leader. For the store, personal information about the store such as the store name, address, and e-mail address is registered in association with the store ID 64 and the store identification name 66. As shown in FIG. 4, in the case of a store, a store name is used as the store identification name 66 for convenience of reservation. This is because a commonly used store name is not personal information but rather displays its business. In the case of a store, a charge discount condition is registered when this open reservation processing system is used.

  As described above, by the function of the registration unit 52, a customer and a store who desires use under the approval of the procedure processed by the public reservation processing server 40 are a customer ID 60 and a customer handle name 62, or a store ID 64 and a store identification name 66. Register with it. The public reservation processing server 40 executes an approved public reservation processing procedure based on the identification determination of the registered customer ID 60 and customer handle name 62 or the store ID 64 and store identification name 66.

  The public reservation processing executed by the public reservation processing server 40 has several modes. One is to plan an event from the customer side, publish it to the store side, and the store side to further publish a proposal that responds to the published contents, and if there is a suitable one in the store proposal, The side selects it and makes a reservation, which is a customer planning type public reservation processing mode. In this mode, when a group wants to meet, the hope of date, place, budget, food, etc. is disclosed, and the store side looks at the contents and proposes suitable vacant room information. The other one is that an event is planned from the store side, which is disclosed to the customer side, and a customer who participates in the event applies for the event, which is a store planning type public reservation processing mode. In this mode, when the customer plans a dinner party that matches it during the Christmas season or the cool summer season, the contents of the date, place, budget, cooking, special events, etc. are disclosed, and the customer sees the contents, This is the case when applying for participation. The contents of the public reservation process executed by the public reservation processing server 40 will be described below for each mode.

1. Customer Planning Type Public Reservation Processing Mode FIG. 5 shows the processing contents executed by the public reservation processing server 40 when the customer wants to request the event planning contents to be disclosed to the public reservation processing site using the customer terminal 20. It is a figure explaining. This processing is executed by the function of the customer request disclosure unit 54 of the disclosure reservation processing server 40. When the customer terminal 20 transmits a project content release request together with a customer ID via the network 12, the release reservation processing server 40 receives the request (S18). And it is compared with the registration content memorize | stored in the memory | storage device 44 whether it is a request from registered customer ID. If it is determined that the request is from the registered customer ID, it is authenticated as open to the public (S20). When the authentication is completed, the contents of the request data are inspected, the customer handle name is used as the identification processing name, and the contents are posted on the public reservation processing site and disclosed (S22). Each customer and each store can access the public reservation processing site through each customer terminal 20, 21, 22 and each store terminal 30, 31, 32 connected to the network 12 to know the contents (S24, S26). ).

  FIG. 6 is a diagram showing an example of the site screen 70 in the public reservation processing site. The site screen 70 is provided with an ID window 72 for inputting a customer ID or a store ID at the upper left. When the customer or the store inputs the registered customer ID or store ID here, the display content of the site screen 70 is expanded. That is, available menus are displayed on the left side of the site screen 70, and various menus are displayed on the right side of the site screen by selecting and clicking an appropriate menu.

  When the “user event publication request” 74 menu on the site screen 70 is clicked, a project content request screen is displayed. Although the screen is not shown here, for example, when a certain group wants to meet, it is possible to input the date, place, budget, cooking, and the like on the screen. When the input of necessary items on the plan content request screen is completed, the data is transmitted to the customer request disclosure unit 54 of the disclosure reservation processing server 40. This procedure corresponds to S18 in FIG. The menu of the “store event release request” 76 on the site screen 70 is used when displaying a store side plan proposal release request screen in the store plan type release reservation processing mode. On the right side of the site screen 70, screens of several modes in the publication reservation process are displayed. Mode selection among several modes can be made by tab selection. Here, a screen when the “public user event” mode when the user event publication request is registered and authenticated is shown. The “public user event” mode is a customer planning type public reservation processing mode. That is, there is an area selection window 86 on the right side of the site screen 70 when this mode is selected, and the contents of the plan requested by the customer for the selected area are posted and disclosed.

  In the example of FIG. 6, project contents from two types of customers are disclosed. Details of each plan are disclosed in the plan content column 88. Here, in association with the handle name, the date / time, location, budget, cooking, etc. of the project are disclosed. Each plan content column 88 is provided with a “proposal / participation” button 90 and a “detailed situation” button 92.

  In this way, on the site screen 70, the contents of the project requested to be disclosed by the customer are disclosed, and the customer and the store having the registered customer ID or store ID are the customer terminals 20, 21, 22, or the store terminal 30, 31 and 32, the customer ID or store ID registered in the ID window 72 is input, and the mode selection tab is selected as “public user event”, so that the customer's plan contents can be accessed. This procedure corresponds to S24 and S26 in FIG.

  Next, the proposal disclosure from the store side accessing this site screen 70 will be described. FIG. 7 illustrates the processing content executed by the public reservation processing server 40 when the store side uses the store terminal 30 to request that the plan correspondence proposal responding to the customer's planning content be disclosed to the public reservation processing site. It is a figure to do. This processing is executed by the function of the store request disclosure unit 56 of the disclosure reservation processing server 40. When the store terminal 30 transmits a plan request proposal disclosure request together with the store ID via the network 12, the disclosure reservation processing server 40 receives the request (S28). And it is compared with the registration content memorize | stored in the memory | storage device 44 whether it is a request from registered shop ID. If it is determined that the request is from the registered store ID, it is authenticated as being openable (S30). When the authentication is completed, the contents of the request data are inspected, the store name is used as the identification process name, and the contents are posted on the public reservation process site and released (S32). Each customer and each store can access the public reservation processing site through each customer terminal 20, 21, 22 and each store terminal 30, 31, 32 connected to the network 12 to know the contents (S34, S36). ).

  In addition, since the plan correspondence proposal, for example, the vacancy status changes as the date and time elapses, the store side can appropriately update the contents and request the release. Specifically, when the store terminal 30 transmits an update publication request for the plan correspondence proposal content together with the store ID via the network 12, the publication reservation processing server 40 receives this (S38). After registration authentication, the site screen is updated (S40). Therefore, each customer and each store can access the public reservation processing site and know the updated contents (S42, S44).

  Returning to FIG. 6 again, the store that wants to select the “public user event” mode, know the contents of the plan of the customer, and make a proposal corresponding to the plan, clicks the “suggest / participate” button 90. As clearly shown in the description of the lower column 94 of the site screen 70, by clicking the “suggest / participate” button 90, a screen for dealing with a countermeasure can be displayed from the store side. Although the screen is not shown here, for example, when a certain store wants to make a proposal corresponding to the plan contents of the handle name “Fukui Chin fishing relatives”, the date, place, You can enter proposals such as budget and food on the screen. When the input of necessary items on the plan correspondence proposal disclosure request screen is completed, the data is transmitted to the store request disclosure unit 56 of the disclosure reservation processing server 40. This procedure corresponds to S28 in FIG.

  In this way, when the plan contents of the customer are made public, the corresponding plan proposal on the store side is made public. The contents can be displayed on the site screen 70. In the case of FIG. 6, the details are displayed on the site screen 70 by clicking the “detailed status” button 92 in the plan content column 88 on the site screen 70 in the “public user event” mode.

  FIG. 8 is a diagram illustrating an example of the detailed status screen 100. Here, a case where the “detailed status” button 92 in the plan content column 88 of the handle name “Fukui Chin fishing relatives” is clicked is shown. The detailed status screen 100 is roughly divided into three, and the upper part is a customer plan content display column 102. As the contents of the middle stage will be described later, a store proposal list display field 106 is provided in the lower stage. Here, it is shown that there are corresponding proposals from three stores for the plan contents of the handle name “Fukui Chinu Fishing Fellowship Party”. Each correspondence proposal is displayed by a store identification name. Clicking the “Details” button for each corresponding proposal can display the details screen for that corresponding proposal.

  FIG. 9 is a diagram illustrating an example of the detail screen 110 of the store side correspondence proposal. Here, FIG. 8 shows a case where the “detail” button of the store identification name “ABC Tei” is clicked. The detail screen 110 also serves as a reservation screen, and is roughly classified into a specific column 112 based on a customer handle name and a store identification name, and some proposal contents that can be reserved, that is, vacancy information. In the example of FIG. 9, two proposals are shown from the store identification name “ABC Tei”.

  In this way, the customer who disclosed the plan contents can know on the site screen 70 the proposal on the store side corresponding thereto. As can be understood from FIG. 8 and FIG. 9, it is disclosed that there are a plurality of proposals from a plurality of stores and one store for the planning contents of one customer, and the customer displays these on the site screen 70. You can compare whether you want to make a reservation. As clearly shown in the lower column of the detail screen 110 in FIG. 9, when one of the proposals is selected and the corresponding “reservation” button 116 is clicked, a reservation application is made on the customer side. A reservation is made between

  That is, the use of the site screen 70 is performed based on the customer ID and the store ID, and the proposal publication request from the store side is “When there is a reservation with the customer ID registered in response to the proposal publication, Since “approval of reservation” is confirmed in advance, the reservation between the customer with the customer ID and the store with the store ID is established only by clicking the “reservation” button of the customer. As described above, based on the customer ID and the store ID, the determination is made by the disclosure reservation processing server 40 in each step that the proposal disclosure request is made from the store side and the reservation application is made by the customer side. It is done in

  FIG. 10 is a diagram for explaining the contents of processing of the public reservation processing server 40 after the reservation application from the customer through the customer terminal 20. This process is executed by the function of the reservation processing unit 58 of the public reservation processing server 40. When a customer accesses the public reservation processing site through the customer terminal 20 and makes a reservation application, the public reservation processing server 40 receives this (S46). This step corresponds to the click of the “reservation” button 116 described in FIG. The received public reservation processing server 40 determines whether this reservation application is based on the registered customer ID or compared with the registered content of the storage device 44, and determines that it is based on the registered customer ID. When the reservation is made between the corresponding customer side and the store side, the reservation establishment content including the discount rate is transmitted to the customer terminal 20 (S48). As described with reference to FIG. 3, the address of the customer terminal 20 is included in the registered content of the storage device 44, so that it is read and transmitted.

  As described with reference to FIG. 4, the discount rate is included in the registered content of the storage device 44. Therefore, a discount rate corresponding to the reservation establishment content is calculated and included in the transmission content. For example, in the example of FIG. 9, assuming that “ABC Tei” has a reservation with 20 people and a budget of 4000 to 6000 yen, a discount rate of 10% is applied from the registered contents of FIG.

  The reservation details including the discount rate are transmitted using a data format that can be transferred from the customer terminal 20 to the customer-side mobile terminal, for example, a mobile phone, and can be read by the store terminal so that the customer can present it as it is when going to the store. Is done. Specifically, it is desirable to transmit using a two-dimensional barcode. As the two-dimensional barcode, for example, a QR code (a trade name of DENSO WAVE, Quick Response code) can be used. Since the QR code data amount is 7,089 bits in terms of numeric data, it has a sufficient capacity to express the association identification information.

  Also, the public reservation processing server 40 transmits the same reservation establishment content to the corresponding store terminal 30 (S50). As described with reference to FIG. 4, the address of the store terminal 30 is included in the registered content of the storage device 44, and is thus read and transmitted.

  In this way, when the reservation establishment content is transmitted to the customer terminal 20 and the store terminal 30, respectively, the customer next comes to the store with the customer side portable terminal storing the reservation establishment content data (S52). ). At the store, the contents of the reservation on the customer side are read with an appropriate terminal (S54), and based on the contents, the store visit results are created taking into account the actual number of customers, the price, the execution discount rate, etc. 40. The public reservation processing server 40 receives this (S56), and transfers the store visit information to the customer terminal 20 for confirmation (S58). In that case, you may add a word of thanks for using the appropriate site. By transferring the store visit information, if the customer's recognition and the store's transmission content are inconsistent, the correction becomes easy and the accuracy of grasping the results is improved. The result is stored in the registered contents of the corresponding customer and store as a usage history (S60).

  When a customer makes a request to publish a plan, and this is published on the site screen 70, another customer may know the plan and want to participate in the plan. Even in such a case, participation can be established on the site screen 70 via the network 12. FIG. 11 is a diagram for explaining processing contents for the public reservation processing server 40 and the like when there is a participation request. 11, S18, S20, and S22 are the same as the contents described in FIG. 5, and the plan contents from the customer A are disclosed on the site screen 70 here. When the second customer B wishes to participate in this, the participation contents disclosure request is transmitted to the disclosure reservation processing server 40, and the disclosure reservation processing server 40 receives this (S62). And it is compared with the registration content memorize | stored in the memory | storage device 44 whether it is a request from registered customer ID. If it is determined that the request is from the registered customer ID, it is authenticated as open to the public (S64). When the authentication is completed, the contents of the participation request data are inspected, and the customer handle name is used as the identification process name, and the contents are released to the public reservation processing site together with the original plan contents (S66). Each customer and each store can access the public reservation processing site through each customer terminal 20, 21, 22 and each store terminal 30, 31, 32 connected to the network 12 to know the contents (S68, S70). , S72).

  Specifically, in order to make a request for disclosure of participation contents on the site screen, the user can click the “suggest / participate” button 90 as shown in the lower right column 94 of the site screen 70 in FIG. A screen to apply for joint participation can be issued from the customer side. Here, although the screen is not shown here, for example, when customer B wants to participate in the plan contents of the handle name “Fukui Chine Fishing Fellowship Party”, the proposal of the participant who fits the plan contents Can be entered on the screen. When the input of necessary items on the participation content disclosure request screen is completed, the data is transmitted to the disclosure reservation processing server 40. This procedure corresponds to S62 in FIG.

  The contents can be displayed on the site screen 70 by clicking “detailed status” in FIG. The user participation detail column 104 is provided in the middle of the detailed status screen 100 in FIG. 8, and the contents of the participation request are disclosed there. Here, it is disclosed that the handle name “Maruoka Chinu no Kai” wants to participate by three people. In consideration of this content, the store side can make a correspondence proposal.

2. Store Planning Type Public Reservation Processing Mode FIG. 12 shows the contents of processing executed by the public reservation processing server 40 when the store wants to request the event plan proposal to be disclosed to the public reservation processing site using the store terminal 30. It is a figure explaining. When the store terminal 30 transmits a plan proposal release request together with the store ID via the network 12, the release reservation processing server 40 receives the request (S74). And it is compared with the registration content memorize | stored in the memory | storage device 44 whether it is a request from registered shop ID. If it is determined that the request is from the registered store ID, it is authenticated as being openable (S76). When the authentication is completed, the contents of the request data are inspected, the store identification name is set as the identification processing name, and the contents are posted on the public reservation processing site and released (S78). Each customer and each store can access the public reservation processing site through each customer terminal 20, 21, 22 and each store terminal 30, 31, 32 connected to the network 12 to know the contents (S80, S82). ).

  FIG. 13 is a diagram illustrating a state in which the tab of “open store event” 82 is selected on the site screen 70 and the open contents of the plan proposal on the store side are shown. The “open store event” mode corresponds to the store plan type open reservation processing mode. On the site screen of the “open store event” 82, an event window 122 that can select the type of event is provided, and the customer side can select the type of event that interests them. After selecting an event type, clicking the “start search” button 124 displays the contents of the store proposal event of that type. Specifically, the plan proposal content using the store identification name is displayed in the proposal content column 126. Each proposal content column 126 is provided with a “participation” button 128, and as clearly shown in the description of the lower column 130 of the site screen 70, by clicking this “participation” button 128, a reservation screen is displayed on the site screen 70. Appears. The contents of the reservation screen are the same as those described with reference to FIG. 9, and the reservation is established by clicking the “reservation” button. The processing after the reservation is established is the same as that described with reference to FIG.

  Thus, in the store planning type public reservation processing mode, customers who are interested in planning proposals from the store side participate individually or in groups.

  Further, another tab “Store Search Reservation” on the site screen 70 in FIGS. 6 and 13 is not a strong event participation proposal as much as the store planning type, but the contents of the event from the store side are stored in the store database of the storage device 44. It is a mode in which the customer side can arbitrarily search from. Here, the customer side does not disclose the plan even if it has the plan contents, but simply searches the store database, and the reservation is also made by the customer directly accessing the store.

It is a figure which shows the structure of the public reservation processing system in embodiment which concerns on this invention. In embodiment which concerns on this invention, it is a figure explaining the function of the registration part of a public reservation process server. In embodiment concerning this invention, it is a figure which shows the example of the registration data regarding a customer terminal. In embodiment which concerns on this invention, it is a figure which shows the example of the registration data regarding a shop terminal. In the embodiment according to the present invention, when the customer wants to request the release of the event planning content to the public reservation processing site using the customer terminal, the processing content executed by the public reservation processing server is described. is there. In embodiment which concerns on this invention, it is a figure which shows an example of the site screen in a public reservation process site. In the embodiment according to the present invention, the process executed by the public reservation processing server when the store side wants to request that the plan correspondence proposal responding to the customer's plan contents be disclosed to the public reservation processing site using the store terminal. It is a figure explaining the content. In an embodiment concerning the present invention, it is a figure showing an example of a detailed situation screen. In embodiment which concerns on this invention, it is a figure which shows an example about the detailed screen of the correspondence proposal on the shop side. In embodiment which concerns on this invention, it is a figure explaining the content etc. of the process of a public reservation process server after the reservation application from the customer through a customer terminal. In embodiment which concerns on this invention, it is a figure explaining the processing content about a public reservation process server etc. when there exists a participation request. In embodiment which concerns on this invention, When a store wants to request | require that plan proposal of an event is made public to a public reservation processing site using a store terminal, it is a figure explaining the processing content which a public reservation processing server performs. is there. In embodiment which concerns on this invention, it is a figure which shows a mode that the tab of the "public store event" is selected on a site screen, and the public content of the plan proposal of a store side is shown.

Explanation of symbols

  10 public reservation processing system, 12 network, 20, 21, 22 customer terminal, 30, 31, 32 store terminal, 40 public reservation processing server, 42 CPU, 44 storage device, 46 communication control unit, 48 input unit, 50 output unit , 52 registration section, 54 customer request disclosure section, 56 store request disclosure section, 58 reservation processing section, 60 customer ID, 62 customer handle name, 64 store ID, 66 store identification name, 70 site screen, 72 ID window, 74 user Event release request menu, 76 store event release request menu, 86 area selection window, 88 plan content column, 90 proposal / participation button, 92 detailed status button, 94, 130 bottom column, 100 detailed status screen, 102 plan content display column, 104 User participation details column, 106 Store proposal list display column, 11 Detail screen 112 specified column, 122 event window, 124 search start button, 126 proposals column, 128 join button.

Claims (8)

A public reservation processing server connected to a plurality of customer terminals and a plurality of store terminals via a network,
In a predetermined procedure, a server ID that is understood only by the server and the customer himself / herself and does not include the customer's personal information;
A customer handle name that does not include personal information in association with the customer ID of each customer, and a store identification name that includes a store name in association with the store ID of each store, is used as an identification processing name in the public reservation process. A registration unit that assigns and registers each store;
Receives request data disclosure request data from the customer terminal, determines whether the request is based on the registered customer ID, and requests the disclosure reservation processing site when determining that the request is based on the registered customer ID A customer request publishing department that publishes data along with customer handle names
Request for proposal proposal release from a store terminal responding to the plan contents in the public reservation processing site, and request for proposal release with reservation application by customer ID registered in response to the proposal release as a stop condition Is received, and it is determined whether or not the request is based on the registered store ID. When it is determined that the request is based on the registered store ID, the request data including the reservation condition is stored in the store reservation name on the public reservation processing site. A store request disclosure department to be released together with,
Receive a reservation application from the customer terminal that responds to the proposal corresponding to the request data including the reservation data at the open reservation processing site, determine whether it is a reservation application with the registered customer ID, and register the customer when it is determined that the subscription by ID is intended to reservation in the booking conditions of the proposed content is established, as the corresponding reservation established process of pair to the shop terminal and the customer terminal, presented when the customer goes directly to the store A process for transmitting the reservation establishment contents describing the reservation conditions of the proposal contents to the customer terminal and the store terminal in a data format that can be transferred from the customer terminal to the customer-side mobile terminal and can be read by the store terminal is performed. A reservation processing unit;
A public reservation processing server comprising: A public reservation processing server connected to a plurality of customer terminals and a plurality of store terminals via a network,
In a predetermined procedure, a server ID that is understood only by the server and the customer himself / herself and does not include the customer's personal information;
The customer handle name that does not include personal information in association with the personal identification information of each customer and the store identification name that includes the store name in association with the store identification information of each store are used as identification processing names in the public reservation process. And a registration unit that assigns and registers each store,
The plan proposal release request data is received from the store terminal, and the data is the plan proposal release request data that is an acceptance of the reservation application with the customer ID registered in response to the release as a stop condition. A store request publishing unit that publishes request data including a reservation condition together with a store identification name on the publishing reservation processing site when determining that the request is based on the store ID that has been made,
Receive a reservation application from the customer terminal that responds to the proposal corresponding to the request data including the reservation data at the open reservation processing site, determine whether it is a reservation application with the registered customer ID, and register the customer when it is determined that the subscription by ID is intended to reservation in the booking conditions of the proposed content is established, as the corresponding reservation established process of pair to the shop terminal and the customer terminal, presented when the customer goes directly to the store A process for transmitting the reservation establishment contents describing the reservation conditions of the proposal contents to the customer terminal and the store terminal in a data format that can be transferred from the customer terminal to the customer-side mobile terminal and can be read by the store terminal is performed. A reservation processing unit;
A public reservation processing server comprising: In the public reservation processing server according to claim 1 or 2,
The reservation processor
A public reservation processing server comprising reservation establishment transmitting means for transmitting reservation establishment contents to a customer terminal and a store terminal corresponding to reservation establishment, respectively. In the public reservation processing server according to claim 3,
The registration department
Registered as store identification information, including a discount rate for customer payments at that store according to the reservation details,
Reservation establishment transmission means
Calculating the customer terminal, a reservation established content, can be transferred from the customer terminal to the customer portable terminal, and a means for transmitting with a data format that can be read by the shop terminal, the discount rate corresponding to the reservation established content And a public reservation processing server characterized in that this is included in the transmission content . In the public reservation processing server according to claim 4,
Reservation establishment transmission means
A public reservation processing server, wherein a reservation establishment content including a discount rate is transmitted to a customer terminal in a two-dimensional barcode data format. In the public reservation processing server according to claim 4,
Store visit record receiving means for receiving store visit information transmitted from the store terminal including data read from the customer-side mobile terminal,
A store visit sending means for sending store visit confirmation information corresponding to the store visit information to the customer terminal,
A public reservation processing server comprising: In the public reservation processing server according to claim 1,
The participation proposal disclosure request data from the second customer terminal responding to the plan contents in the disclosure reservation processing site is received, it is determined whether or not the request is based on the registered customer ID, and the request is based on the registered customer ID. A public reservation processing server comprising a participation request publishing unit that publishes participation proposal request data together with a customer handle name in association with a plan content desired to participate in a public reservation processing site when it is determined to be present . In the public reservation processing server according to claim 1,
A public reservation processing server comprising a store database for storing event posting request data transmitted from each store terminal and permitting access from each customer terminal.

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