JP4902335B2 - Communication notification program and quality improvement system using the same - Google Patents

Description

The present invention relates to a transmission notification program capable of improving the quality of a product to be manufactured by surely notifying an operator who manufactures the product of the transmission matters and a quality improvement system using the transmission notification program.
This communication notification program includes, in particular, ticket vending machines, ticket gates, commuter pass vending machines and settlement machines, station equipment, traffic equipment such as traffic lights, financial equipment such as ATM equipment, security equipment, industrial robots, etc. It is particularly suitable for manufacturing quality control, design control, and manufacturing control in industrial products for small quantities and a wide variety of industries.

Industrial industrial products such as station service equipment are often produced in small quantities and a wide variety of products, so changes in software used for control and changes in design, such as the location of each part, are made for each lot. As a result, there are many opportunities to obtain necessary functions and quality. In addition, a product is often manufactured by combining several modules that are manufactured in advance in another factory. For this reason, when each module is an object of a design change, it is necessary to transmit the design change to the factory that manufactures the module.
In this way, industrial products for industrial use have many opportunities to make changes to each of the above designs, etc., resulting in missed communication items, incorrect communication items and transmission delays, etc., reflecting changes in design, etc. There are more opportunities for non-product to be manufactured compared to mass-produced products.

  On the other hand, a method of confirming with a computer in order to manufacture with correct contents is known from Patent Document 1 and the like. In Patent Document 1, conditions are registered in advance, and it is then determined whether or not the work associated with the manufacturing matches the registered conditions.

Japanese Patent Laid-Open No. 06-295301

However, in the case of industrial products for industrial use that are produced in small quantities and in a variety of products and have many opportunities for design changes and specification changes, the labor and time required to change the conditions become large, and the burden required in addition to manufacturing is the manufacturing itself. It becomes easy to become larger than the burden of. In addition, when the contents of changes in design and the like are diverse, the items to be registered need to be varied, and the labor required for registration increases, and errors in the condition change work itself are likely to occur.
For this reason, there is a need for a means that is suitable for low-volume, high-mix production, and that can correctly transmit design changes and manufacture products that correctly reflect the design changes, even if there are many opportunities for design changes. It was rare.
In addition, when parts are distributed and manufactured at a plurality of locations in order to manufacture a single product, it is preferable that notification of each change is sent to each factory and the notification contents are reflected while notifying correctly. Furthermore, product defects may extend not only to some manufacturing processes and factories, but to the whole. In such a case, it is necessary to notify each factory of a change notification for improvement related to defects, and to reflect the changed part at each factory.
SUMMARY OF THE INVENTION The present invention solves the above-described problem, and a transmission notification program for reliably reporting a transmission matter to a manufacturer who manufactures industrial industrial products, and an industrial industrial product using the same. The purpose is to provide a quality improvement system to improve the deterioration of product quality due to transmission leakage and the like.

The present invention is as follows.
1. A computer that can be connected to a terminal operated by a worker via a communication line, worker information storage means, worker authentication means, transmission item storage unit, transmission item registration unit , transmission item notification unit , product shipment information storage unit, A transmission notification program for functioning as product shipment information registration means and product shipment information reference means , wherein the worker information storage means includes worker identifier information and worker authentication information for each worker. The worker authentication means instructs the terminal to transmit the worker information, and then receives the transmitted worker information, and then the received worker information If it matches the worker information stored in the worker information storage means, the worker information is transmitted to the notification matter notification means, the transmission matter storage means is information on the product that is the subject of the notification matter , And The transmission item information including the worker identifier information of the worker who is the subject of the transmission item is accumulated, the transmission item registration means is connected to a registration terminal possessed by the transmitter of the transmission item, and then the After receiving the transmission item information to be registered in the transmission item storage unit from the registration terminal, the transmission item information is registered in the transmission item storage unit, and the transmission item notification unit is received from the worker authentication unit. The transmission item information including the worker identifier information corresponding to the worker identifier information of the worker information is acquired from the transmission item storage unit, and the transmission item information included in the transmission item information is transmitted to the terminal. And then the fact that the content of the transmission item information has been confirmed is input from the terminal, and the product shipment information storage unit stores the transmission item at the time when the confirmation is performed by the transmission item notification unit. Accumulated in the means The product shipment information including the transmission status information of the transmission item information and the identification information of the product produced by the operator is stored, and the product shipment information registration unit refers to the worker information storage unit. The storage status information obtained in this way and the identification information transmitted from the terminal are stored as product shipment information in the product shipment information storage means, and the product shipment information reference means authenticates a predetermined authentication means. A transmission notification program that is connected to the reference terminal, acquires the product shipment information from the product shipment information storage means, and causes the reference terminal to display the product shipment information.
2 . Further comprising a transmission item approval unit, wherein the transmission item registration unit receives the transmission item information from the registration terminal, and then transmits the transmission item information to the transmission item approval unit to obtain the approval information. Only when the information is obtained, the transmission item information is registered in the transmission item storage unit, and the transmission item approval unit receives the transmission item information from the transmission item registration unit, and then transmits the transmission item information. Transmitting to the approval terminal operated by the check approver, requesting transmission of the approval operation regarding the transmission item information, and when receiving the approval operation, transmitting the approval information to the transmission item registration means . The communication notification program described.
3 . The computer is further caused to function as work content storage means and work content report means, the work content storage means stores at least work report information of the worker, and the work content report means includes the communication item notification means described above. After the confirmation and after completion of the work of the worker, the terminal is connected to transmit the report information from the terminal, and then the transmitted report information is stored in the work content storage means. Or 2 . Communication notification program described in.
4 . The operator authentication means is used at the time of service start of the worker, the three above-mentioned work report means to be used at work the end of the acting skill in the art. The communication notification program described.
5 . Above 1. To 4 above. A quality improvement system comprising: a server computer comprising the transmission notification program according to claim 1; and a terminal connected to the server computer via a communication line and disposed at a product manufacturing location.

According to the transmission notification program of the present invention and the quality improvement system using the same, the worker is identified by the worker authentication means, and further, the notification of the transmission matter and the confirmation of the content confirmation are obtained by the transmission matter notification means. By causing the user to perform an interactive operation, it is possible to always convey the transmission items before the worker starts the work. For this reason, it is possible to suppress missed notifications of transmission items, and it is possible to manufacture products that reflect correct transmission items. In addition, the transmission notification program and the quality improvement system using the transmission notification program promptly notify the worker of the transmission items by causing the worker to perform an interactive operation using the worker authentication unit and the transmission item notification unit. Since it can be transmitted directly reliably, transmission errors and the like can be suppressed, the time required for transmission and subsequent work start can be performed in a very short time, and a record of the transmission can be easily taken.
For this reason, since it is possible to improve the deterioration of the product quality caused by the transmission omission or the like in the production of a small variety of products that frequently communicate the items to be transmitted, it is particularly suitable for product quality control. Information collected in the database of this system can be applied to personnel management, accounting management, sales management, cost management, subcontract management, maintenance management, etc., research department, manufacturing department, sales department, service department, etc. Can be centrally managed using an Internet WWW browser or the like.

Moreover, since with the product shipment information reference unit, after work worker ends, by accumulating product shipment information always using the product shipment information registration means, for recording whether include any transmission matter products produced It is possible to easily manage the product itself and its design.
In addition, when the work content reporting means is provided, the work content reporting means must be used after the worker finishes the work, so that the work content is reported for each work, and the problem and other matters are clearly stored immediately after the work. Since it is possible to report at home, it is possible to report more detailed work contents.
In addition , if the communication item approval means is further provided, it is possible to perform audit approval by operating whether or not to register the transmission item by the transmission item registration means, so that the spread of erroneous transmission items is suppressed. Processing can be performed.
In addition, when the use time of the worker authentication means and the work content reporting means is limited, the use of this communication notification program and the quality improvement system using it can be standardized. Can be reduced. In addition, even if product manufacturing locations are dispersed in remote locations such as overseas, it is possible to transmit them all at once via a communication line. It is possible to suppress manufacturing by an old design that is not reflected.

The transmission notification program of the present invention and the quality improvement system using the same will be described in detail below.
For example, as shown in FIG. 1, the transmission notification program includes a computer capable of connecting a terminal operated by a worker via a communication line, a worker information storage unit 211, a worker authentication unit 221, a transmission item storage unit. 213, the transmission item registration unit 231 and the transmission item notification unit 222. Further, the computer further includes a work content storage unit 212, a product shipment information storage unit 214, a work content notification unit 223, a product shipment information registration unit 224, a work content report unit 225, a transmission item reference unit 226, and a product shipment information reference unit 233. Can function.
In addition, as shown in FIG. 1, for example, the quality improvement system is connected to a server computer 1 having the transmission notification program 2 and the server computer 1 via a communication line 6, and is disposed at a product manufacturing location. And a terminal 51.
The above-mentioned “quality information” handled by the transmission notification program or the like is information necessary to satisfy the level required by the product specifications and performance of the manufactured product. As such information, for example, a difference when an existing product is different from a product to be manufactured (for example, a version of software to be used, a part to be used) can be cited.

The “worker” is a person who performs a manufacturing work (hereinafter, abbreviated as a work) of a product that is manufactured and managed using the transmission notification program or the like. The “sender” is a person who transmits a transmission item.
The “communication line 6” may be any means that is connected to a communication line network such as the Internet and a public telephone line network and can transmit / receive to / from a terminal operated by an operator.
The “terminal 51” includes a communication means for allowing an operator or the like to connect to the worker authentication means or the like via a communication line, and to communicate with the worker authentication means or the like, and each means of the quality improvement system for the worker. It is a terminal provided with the display means to display based on the content transmitted from, and the input means which can input the content transmitted to each said means. The terminal 51 may be a general-purpose terminal such as a normal personal computer, a mobile phone capable of data communication, and a personal digital assistant (also referred to as a PDA). Also, a dedicated terminal such as this transmission notification program may be used. Furthermore, the “registration terminal” and the “reference terminal” may be the same terminal as the terminal handled by the worker, or may be different terminals. In the case of different terminals, any general-purpose terminal and dedicated terminal can be used in the same manner as the terminal 51.

The “worker information storage unit 211” is a database for storing worker information necessary for authenticating a worker. The worker information can include at least worker identifier information and worker authentication information. Further, the worker information can include worker technical information that represents the types of work that can be performed by the worker, worker access authority information that represents the type of transmission information that can be referred to by the worker, and the like.
“Worker identifier information” is information including identifiers for individually identifying workers, and the name, nickname, employee number, and the like of the worker can be used as the identifier. Furthermore, arbitrary numerical values and / or character strings can be used. The “worker authentication information” is used to confirm whether the worker who entered the worker identifier information is a correct worker, and uses a password such as a personal identification number, a fingerprint, an iris, and a vein. Examples include biometric authentication information, IC card authentication information, and the like. Furthermore, the “worker technical information” is information representing a technique necessary for the work that the worker has mastered, and examples thereof include an assembly technique, an adjustment technique, a setting technique, an inspection technique, and a maintenance technique. .

The “worker authentication means 221” is a means for authenticating who is the worker who uses the subsequent procedure. The worker authentication means is used before the worker starts work, and is used to confirm that the subsequent work is the worker authenticated by the worker authentication means.
Further, the worker authentication means (1) instructs the terminal to transmit the worker information, then (2) receives the transmitted worker information, and then (3) receives the worker information. Information is stored in the worker information storage means and the worker information whose contents match is searched. (4) If the search is successful, the worker information is transmitted to the notification item notification means and the terminal transmits the information. It includes a procedure for making the matter notification means available.

  The “work content storage means 212” is a database for storing work report information. In addition, work schedule information can be accumulated. The “work report information” is information representing work reports such as work problems, work improvement points, product improvement points, etc., which are noticed when an operator performs work. “Work schedule information” is information related to the schedule of work performed by the worker. Like the worker technical information, information such as required assembly technology, information on the model number of the product to be manufactured, etc. Can do.

  The “communication matter accumulation means 213” is a database for accumulating transmission matter information such as changes relating to product quality in the design or the like of the manufacturing object. Further, “communication item information” includes at least the target worker, transmission items, presence / absence of verification approval, and transmission status. In addition, information on the product such as the model name of the product to be transmitted, the model name of each part used in the product, and the error code output by the product can be included. Further, the transmission item information can include an expiration date and the like. In addition, “target worker” indicates a worker who needs to convey a transmission item. Furthermore, the target worker does not need to represent the worker himself / herself, and the worker technical information may be used instead, and the worker corresponding to the worker authentication means may be searched from the transmission item storage means. The “communication matter” is content to be transmitted to the worker, and may include the model number and manufacturing number of the target product in addition to the text representing the content to be transmitted. Furthermore, “transmission status” is information indicating whether or not transmission has been performed.

The “transmission item registration unit 231” is a unit for registering transmission item information in the transmission item registration unit. The transmission item registration means 231 is normally used by an operator who performs only transmission. In addition, registration of transmission items can be performed by selecting and using a product database prepared for existing or dedicated use. For example, a product model name, a model name of each part, an error code, and the like can be retrieved from a product database, and then selected and input to be used for transmission item information. In addition, each product model name has a product information database for creating options limited to the model name and error code of each part used only by that product, and after selecting each product model name, the selection A list of model names, error codes, and the like of each part corresponding to the product model name that has been extracted can be extracted from the product information database and the product database, and options can be prepared.
Further, the transfer item registration unit 231 may register the received transfer item information immediately in the transfer item registration unit, or may register only when the transfer item approval unit 232 obtains an audit approval.
The “communication item approval unit 232” is a unit for approving the verification that the transmission item registration unit 231 registers the transmission item information in the transmission item storage unit 213. Before registering the transmission item information in the transmission item accumulating unit 213, the transmission item information is transmitted to the approval terminal 53 operated by the check approver, and the approval of the audit can be obtained by performing the approval operation. .
Further, at the same time as transmitting the transmission item information to the approval terminal 53, it is possible to notify the verification approver to perform the verification approval. This means of notification can be arbitrarily selected, for example, a mobile phone of a check approver that transmits an e-mail, an instant message, etc. displayed on the screen of a terminal such as the approval terminal 53 to the address of the check approver. And contact pagers and the like.

The “communication matter notification means 222” acquires all the transmission matter information from the transmission matter storage means that the worker and the target worker are the same and the transmission status is not yet communicated, and transmits the transmission matter information of the transmission matter information to the terminal It is a means to output to. In addition, the confirmation of the transmission item is received from the terminal, and the transmission item of the corresponding transmission item information is updated.
This display item notification means 222 combines the display of the transmission item and the display confirmation work from the terminal side before displaying the work content, and further provides authentication of the operator so that the operator can display the current transmission item. It is possible to prevent the product before the design instruction from being manufactured due to the transmission omission of the transmission items by suppressing the confirmation of the work content and grasping the change content without looking.
The current date and the expiration date set in the transmission information are compared, and the transmission information exceeding the expiration date can be displayed as a warning. In addition, transmission information that has passed the deadline date can be prioritized over transmission information within other deadline dates, and can be notified first.

The “work content reporting means 225” is a means for the operator to report the work content performed immediately before and store it in the work content storage means.
The “communication matter reference means 226” is a means for an operator, a sender, or the like to display and refer to the transmission matter information stored in the transmission matter storage means 213 on the terminal 51 or the like. Further, the transmission item reference unit 226 searches the notification item information that is stored in the transmission item storage unit 213 and is notified to the operator who operates the terminal 51 and the like and is notified. The corresponding transmission matter is transmitted to the terminal 51 or the like, and the transmission matter can be displayed, for example, as illustrated in FIG.
The “product shipment information accumulating means 214” can record to what stage the product has been manufactured, and record at what point in time the product was produced at an early stage. If necessary, it is possible to present the cancellation of the shipment of the product, and it is possible to prevent the product before the design instruction from being shipped.
The “product shipment information registration unit 224” is a unit to which an operator's terminal is connected, receives product shipment information transmitted from the terminal, and transmits and stores the obtained product shipment information to the product shipment information storage unit. is there.
The “product shipment information reference unit 233” is connected to the reference terminal 54 that has authenticated the predetermined authentication unit, acquires the product shipment information from the product shipment information storage unit, and sends the product shipment information to the reference terminal 54. Is a means for displaying. The method for displaying product shipment information is not particularly limited, and product shipment information may be displayed for each item, or a list of product shipment information may be created and displayed. Furthermore, a list of product shipment information may be aggregated and the results may be displayed as a graph. For example, by collecting the number of times of specification change for each place into a picture graph, it is possible to easily identify the place where the specification change frequently occurs, and it can be used to cope with the specification change and problem solving.
The “work content notifying unit 223” is a unit that searches the work content storage unit 212 for the work handled by the worker authenticated by the worker authentication unit 221 and transmits the corresponding worker information to the terminal.

Note that the transmission item registration unit 231 is not limited to registering the transmission item information in the transmission item storage unit, but uses an e-mail display of a mobile phone possessed by an operator, a screen display of a pager (also called a pager), and the like. The information may be transmitted by displaying the information to be transmitted.
Further, each means 221 to 225 and 231 to 233 can change the color scheme of the screen displayed on the terminal for each means and for each group to inform the worker of the work contents. The group includes worker information storage means 211, work content storage means 212, transmission item storage means 213, product shipment information storage means 214 operated by an operator, and transmission item registration means operated by a person other than the operator. 231, transmission item approval means 232, product shipment information reference means 233, etc. In this way, by changing the color scheme of the screen, it is possible to make it easy to understand the type of work performed by the worker, and to make it easier for other people to understand the work content of the worker.
The communication notification program and the quality improvement system using the transmission notification program can be connected to the system using the terminal provided at the factory for manufacturing the parts necessary for the product, preferably for each worker. . By transmitting the transmission items to the parts factory in the same way, delays and forgetting of the transmission items including the parts factory can be suppressed.

Also, each means connected to the terminal 51 or the like, such as worker authentication means 221, transmission item notification means 222, work content notification means 223, product shipment information registration means 224, work content report means 225, transmission item reference means 226. The transmission item registration unit 231, the transmission item approval unit 232, and the product shipment information reference unit 233 can change the background colors of various screens displayed on the terminal 51 and the like according to the state. For example, the information in the transmission item storage unit 213 and / or the product shipment information storage unit 214 is aggregated, or the inconvenience occurrence ratio is calculated based on other information, and is changed according to the obtained ratio. Can do. In this example, when there are few inconveniences, it can be a cool color, and when there are many inconveniences, it can be a warm color such as red or yellow. Further, in the totalization, the totaling range can be set as a related department, the whole, or the like according to the operator of the connection source.
Moreover, an emergency transmission item can be included in transmission item information. This urgent transmission item is a total of the information stored in the transmission item storage unit 213 and / or the product shipment information storage unit 214, or there is a transmission item that should be transmitted immediately based on other information, or part or all of it. This method can be used when there is a problem in the manufacturing process and the process cannot be performed in normal condition. Further, when the transmission item information includes an emergency transmission item, the transmission item notification unit 222 can instruct the terminal 51 to display the transmission item information using the screen configuration for emergency transmission. This screen configuration can be arbitrarily selected. For example, as shown in FIG. 14, the background color of the display screen is changed from a normal color, or characters and figures indicating that there is an emergency transmission are displayed. Can be mentioned. Furthermore, sound may be emitted from the speaker of the terminal 51 or the like.

In addition, the transmission notification program and the quality improvement system using the transmission notification program may further include means for transmitting information on occurrence of defective products. As this example, it further comprises defect occurrence information storage means, defect occurrence information registration means and defect occurrence information reference means,
The failure occurrence information storage means accumulates failure occurrence status information including items such as the time of failure that occurred, the product model number, the product serial number, the name of the failure occurrence component, and the failure occurrence status.
The defect occurrence information registration means receives defect occurrence status information transmitted from terminals such as an operator, a check approver, and a referer, and accumulates it in the defect occurrence information accumulation means,
The defect occurrence information reference means can refer to defect occurrence status information accumulated in the defect occurrence information accumulation means by operations from terminals such as an operator, a check approver, and a reference person.
By thus including the failure information accumulation means such, it is easy to record the details of the bad generated in situ during the failure.

Furthermore, the transmission notification program and the quality improvement system using the program can further include means for transmitting quality management system information. As this example, it further comprises quality management system information storage means, quality management system information registration means and quality management system information reference means,
The quality management system information accumulation means accumulates quality management system information including items such as defect occurrence rate and defect occurrence location, which are information related to quality management,
The quality management system information registration means receives the quality management system information transmitted from the terminals such as the worker, the approver approver, and the reference person, and accumulates it in the quality management system information storage means.
The quality control system information reference means can refer to the quality control system information stored in the quality control system information storage means by operations from the terminals of the worker, the check approver, and the reference person.
By providing the quality control system information means and the like in this way, it becomes easy to easily refer to information for unifying the quality between production factories in and outside the production site and between factories. At this time, the transmission information can be translated and displayed in different languages such as Japanese to English. Consistency comparison of transmitted information can be performed. For example, it is possible to compare whether or not the version number of software used for a target device is within a range applicable to the device. Further, such a comparison can be performed, and if it is out of the range, registration can be rejected, or after confirming that it is out of the range, a confirmation input for confirming that it is out of the range can be performed. By performing such a comparison, it is possible to prevent erroneous information from being transmitted.

Hereinafter, the transmission notification program of the present invention and the quality improvement system using the same will be described in detail by way of examples.
1. Configuration of a transmission notification program and a quality improvement system using the transmission notification program and a quality improvement system using the transmission notification program, as illustrated in FIG. 1, a plurality of terminals operated by a plurality of workers via a communication line The server computer 1 which can connect 51 is provided. The server computer 1 also includes worker information storage means 211, work content storage means 212, transmission item storage means 213, product shipment information storage means 214, worker authentication means 221, work content notification means 223, product shipment information registration means. 224, a work content reporting unit 225, a transmission item reference unit 226, a transmission item registration unit 231, a transmission item approval unit 232, and a product shipment information reference unit 233 are provided.
Each terminal 51 is arranged in a work place where each worker works, and is continuously connected to each means 221 to 225 of the server computer 1 while each worker works.

2. Flow of worker's work Hereinafter, as shown in FIGS. 2 to 4, the notification of the transmission items using the transmission notification program and the quality improvement system using the program is explained based on the flow of manufacturing the product by the worker. To do.
[1] The worker connects his / her terminal 51 to the worker authentication means 221 of the server computer 1.
[2] The connected worker authentication means 221 displays an authentication screen on the terminal 51 as shown in FIG. 5. [3] The worker himself / herself is worker information based on the screen shown in FIG. And the password assigned to itself are transmitted to the worker authentication means 221.
[4] The worker authentication unit 221 receives the worker information transmitted from the terminal 51, and searches whether the obtained worker information is received in the worker information storage unit 211.
If there is no worker information corresponding to the worker information storage unit 211, the authentication is failed and the subsequent procedure is stopped. If there is corresponding worker information, the authentication is successful and the terminal 51 and the transmission item notification means 222 are connected. Further, the worker information that has been successfully authenticated is transmitted to the transmission item notification means 222.

[5] The transmission item notification unit 222 connected to the terminal 51 by the worker authentication unit 221 searches the transmission item storage unit 213 based on the received worker information, and transmits the corresponding transmission item to the terminal 51. As shown in FIG. 6, the transmission items are displayed. Further, when the terminal 51 finishes displaying the transmission item, the terminal 51 is connected again to the transmission item notification means 222.
[6] The terminal 51 receives the transmission item transmitted from the worker authentication means 221 and displays it as shown in FIG. In addition, when the display of the transmission item is ended by the operator's operation, the connection is made to the transmission item notification unit 222.
[7] The connected transmission item notification means 222 instructs the terminal 51 to display a transmission item confirmation screen as shown in FIG.
[8] The terminal 51 displays the confirmation screen shown in FIG. 7 on the basis of the instruction from the transmission item notification means 222, and allows the operator to input confirmation of confirmation.
[9] The transmission item notification unit 222 connects the terminal 51 and the work content notification unit 223 when an approval is input from the terminal 51. Further, the worker information is transmitted to the work content notification means 223. Also, a mark indicating that the transmission item has been transmitted and the worker information are registered in the transmission item storage means 213.
If the terminal 51 does not input an approval, the terminal 51 is instructed to display the confirmation screen shown in [7] again.

[10] The work content notification means 223 connected to the terminal 51 by the transmission item notification means 222 searches the work content storage means 212 for work schedule information that matches the worker information, and sends the corresponding work schedule information to the terminal 51. Transmit and display as shown in FIG.
[11] The terminal 51 displays the transmitted work schedule information as shown in FIG. In addition, the worker works based on the display content and waits until an instruction to connect to the product shipment information registration unit 224 is input. Further, when an instruction to connect to the product shipment information registration unit 224 is input, the terminal 51 and the product shipment information registration unit 224 are connected, and worker information is transmitted to the product shipment information registration unit 224.

[12] The product shipment information registration unit 224 connected to the terminal 51 acquires the worker information and the work schedule information from the work content notification unit 223, and based on the content, the product shipping information registration unit 224 stores the product information in the terminal 51 as shown in FIG. Display the shipping information registration screen.
[13] The terminal 51 displays a product shipment information registration screen, and inputs product shipment information such as a product model name and a production number based on the content. Further, the product shipment information input by the operator is transmitted to the product shipment information registration means 224.
[14] Upon receiving the product shipment information, the product shipment information registration unit 224 displays the input content confirmation screen on the terminal 51 as shown in FIG. Accumulate information. When the terminal 51 receives an input indicating the end of work, the terminal 51 is connected to the work content reporting means 225, and worker information is transmitted to the work content reporting means 225.
Further, when the terminal 51 receives an input for performing the next work, the terminal 51 is connected to the work content notifying means 223 and instructed to repeat the above [10] and thereafter.

[15] The work content notifying means 223 causes the terminal 51 to display a report input screen as shown in FIG.
[16] The terminal 51 displays a report input screen according to an instruction from the work content notification unit 223, and transmits the report content input by the worker to the work content notification unit 223.
[17] The work content reporting unit 225 causes the work content storage unit 212 to store the report content transmitted from the terminal 51 and then displays an end screen.

  As described above, since the present notification program and the quality improvement system using the program specify the worker by the worker authentication means 221, the worker involved in the following work is specified, and different workers work by mistake. This can be suppressed. In addition, the transmission matter notification means 222 transmits the transmission matter to ask for confirmation of the worker, and further registers it in the transmission matter accumulation means 213, so that the transmission matter is surely transmitted to the worker. Can do. In addition, since it is an interactive system in which necessary input items are sequentially performed, such as confirmation of each transmission item, etc., the operability of workers and the like is improved.

3. Registration of transmission items Registration of transmission items is performed by a transmitter of transmission items using the registration terminal 52 to connect to the transmission item registration means 231 and perform registration. The transmission item registration means 231 connected to the registration terminal 52 displays an input screen as shown in FIG. 12 on the registration terminal 52 and inputs the transmission item information. Next, the transmission item information input to the registration terminal 52 is transmitted to the transmission item registration unit 231. Thereafter, the transmission item information received by the transmission item registration unit 231 is transmitted to the transmission item approval unit 232 to perform audit approval. Further, when audit approval is obtained from the transfer item registration unit 231, transfer item information is stored in the transfer item storage unit 213.
In this way, since the transfer item registration unit 231 can perform the audit approval as to whether or not to register the transfer item before registering the transfer item, it is possible to perform a process of suppressing the spread of an incorrect transfer item.

4). Reference of transmission item information Reference of transmission item information is performed by an operator, a sender, a review approver, and a reference requester who connect to the transmission item reference unit 226 using the respective terminals 51 to 54. . The transmission item reference means 226 connected to the terminals 51 to 54 causes the terminals 51 to 54 to display and input the transmission item information search condition screen. In addition, the transmission item storage unit 213 is searched for transmission item information that matches the search condition of the input and transmitted transmission item information and is permitted to be viewed by the connection person of each of the terminals 51 to 54. Information to be transmitted is displayed on the terminals 51-54.
Thus, since the worker and the sender can display and refer to the transmission item information stored in the transmission item storage unit 213 using the transmission item reference unit 226, the operator can perform the work. It is possible to check the information to be communicated again and to check whether the registered content is correct.

5. Reference to Product Shipment Information Reference to product shipment information is performed by a reference requester who connects to product shipment information reference means 233 using reference terminal 54. The product shipment information reference means 233 connected to the reference terminal 54 causes the reference terminal 54 to display and input a product shipment information search condition screen. Also, product shipment information that matches the input and transmitted product shipment information search condition is retrieved from the product shipment information storage means 214, and the corresponding product shipment information is displayed on the reference terminal 54 as shown in FIG.
By using such product shipment information, it is possible to cope with specification changes and problem resolution.

It is a block diagram for demonstrating the structure of a transmission notification program and a quality improvement system using the same. It is a flowchart for demonstrating the flow of a worker's operation | work using the transmission notification program and the quality improvement system using the same. It is a flowchart for demonstrating the flow of a worker's operation | work using the transmission notification program and the quality improvement system using the same. It is a schematic diagram for demonstrating the flow of a worker's operation | work using the transmission notification program and the quality improvement system using the same. It is a schematic diagram for demonstrating the example of an authentication screen displayed on a terminal by a worker authentication means. It is a schematic diagram for demonstrating the example of a screen displayed on a terminal by the transmission matter notification means. It is a schematic diagram for demonstrating the example of a screen displayed on a terminal by the transmission matter notification means. It is a schematic diagram for demonstrating the example of a screen displayed on a terminal by the work content notification means. It is a schematic diagram for demonstrating the example of a screen displayed on a terminal by the product shipment information registration means. It is a schematic diagram for demonstrating the example of a screen displayed on a terminal by the product shipment information registration means. It is a schematic diagram for demonstrating the example of a screen displayed on a terminal by the work content reporting means. It is a schematic diagram for demonstrating the example of a screen displayed on a terminal by the transmission matter registration means. It is a schematic diagram for demonstrating the example of a screen displayed on a terminal by a product shipment information reference means. It is a schematic diagram for demonstrating the example of a screen displayed on a terminal when there exists an emergency transmission item.

Explanation of symbols

1; server computer, 11; communication means, 2; transmission notification program,
211; worker information storage means; 212; work content storage means; 213; transmission item storage means; 214; shipment information storage means;
221; worker authentication means, 222; transmission item notification means, 223; work content notification means, 224; product shipment information registration means, 225; work content report means, 226;
231; transmission item registration unit, 232; transmission item approval unit, 233; product shipment information reference unit,
51; terminal, 52; registration terminal, 53; approval terminal, 54; reference terminal.

Claims (5)

A computer that can be connected to a terminal operated by a worker via a communication line, worker information storage means, worker authentication means, transmission item storage unit, transmission item registration unit , transmission item notification unit , product shipment information storage unit, A communication notification program for functioning as product shipment information registration means and product shipment information reference means ,
The worker information storage means stores worker information including worker identifier information and worker authentication information for each worker,
The worker authentication means instructs the terminal to transmit the worker information, then receives the transmitted worker information, and then the received worker information is stored in the worker information storage. If it matches the worker information stored in the means, the worker information is transmitted to the notification matter notification means,
Said transfer matter accumulation means accumulates information about the product to be said transfer matters, and the transfer item information including the acting skill identifier information of the acting skill of interest's said transfer matters,
The transfer item registration means is connected to a registration terminal possessed by the transmitter of the transfer item, and then receives the transfer item information registered in the transfer item storage means from the registration terminal, and then transmits the transfer item information to the registration item. Register in the means for storing communication items,
The transmission item notification unit acquires the transmission item information including the worker identifier information corresponding to the worker identifier information of the worker information received from the worker authentication unit from the transmission item storage unit, The transmission item information included in the transmission item information is transmitted to the terminal for display, and subsequently, the fact that the content of the transmission item information has been confirmed is input from the terminal,
The product shipment information accumulating unit is configured to store the transmission item information stored in the transmission item storage unit at the time when the confirmation is performed by the transmission item notifying unit, and the state of the product produced by the operator. Store product shipment information including identification information,
The product shipment information registration unit stores the accumulation status information obtained by referring to the worker information storage unit and the identification information transmitted from the terminal in the product shipment information storage unit as the product shipment information. And
The product shipment information reference means is connected to a reference terminal that has authenticated a predetermined authentication means, acquires the product shipment information from the product shipment information storage means, and causes the reference terminal to display the product shipment information. A featured notification program. It further includes a communication item approval means,
The transfer item registration means only receives the transfer item information from the registration terminal, and then transmits the transfer item information to the transfer item approval unit to obtain the approval information. , Register the transmission item information in the transmission item storage means,
The transmission item approval unit receives the transmission item information from the transmission item registration unit, and then transmits the transmission item information to an approval terminal operated by the check approver to request transmission of an approval operation related to the transmission item information. according to claim 1, wherein transmitting the notification program when it receives the approval operation for transmitting the authorization information to said transfer matters registration means. Allowing the computer to further function as work content storage means and work content report means,
The work content accumulation means accumulates at least work report information of the worker,
The work content reporting means is connected from the terminal after the confirmation of the communication item notifying means and after completion of the work of the worker, and transmits the report information from the terminal, and then transmits the report information to be transmitted. The transmission notification program according to claim 1 or 2 , which is stored in the work content storage means. The transmission notification program according to claim 3 , wherein the worker authentication means is used when the worker starts working, and the work content reporting means is used when the worker finishes working. A server computer including the transmission notification program according to any one of claims 1 to 4 , and a terminal connected to the server computer via a communication line and disposed at a product manufacturing site. Characteristic quality improvement system.

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