JP4614859B2 - Message importance determination method and determination apparatus - Google Patents

Description

The present invention, message relates to the importance judging method and judging device, in particular, an electronic conference, the electronic bulletin board, to the message severity determination method and determination apparatus of the mail or the like.

As a conventional technique related to the importance determination of information, for example, a technique described in Patent Document 1 is known. This prior art evaluates the information by the user reading the message information of the answers obtained by searching, asking questions, etc. on the network, and points to the result of the evaluation. Ranking the importance of information.
JP 2002-24419 A

  In the above-described conventional technology, it is necessary for the user who read the message to evaluate the content of the message, and therefore, when the user who read the message does not perform the evaluation, the importance of the message can be determined. It has the problem that it cannot be done.

An object of the present invention is to solve the above-mentioned problems of the prior art, and a message that can automatically determine the importance level of a message based on a behavior that a user who reads the message normally takes. An object of the present invention is to provide an importance determination method and a determination device.

According to the present invention, the object is a message importance determination method in a message importance determination apparatus having a storage means for storing a plurality of messages viewed by a plurality of users.
The message importance level determination device stores the time density of the message indicating the number of messages received for a specific topic in a short time, which is an importance level determination condition stored in the storage unit. And managing a plurality of weights associated with the depth of the hierarchy in the thread to which the message belongs and the content of the user's action on the message, and receiving a message created by the user from the user In response to the created message, the date and time of message creation and the depth of the hierarchy in the thread to which the message belongs are stored in the storage means, and when the user receives the action performed on the message, , Storing the content of the action in the storage means, and overlapping the plurality of messages from the user. When a display instruction in order is received, for each message, the plurality of weights, the creation date and time of the message, the depth of the hierarchy in the thread of the message, and the content of the action for each message From this, it is achieved by calculating the importance for each message correspondence .

The purpose of the message importance determination apparatus having a storage means for storing a plurality of messages to be browsed by a plurality of users is the importance determination condition stored in the storage means. Corresponding to the time density of the message indicating the number of messages received in a short time, the depth of the hierarchy in the thread to which the message belongs, and the content of the user's action on the message A plurality of weighted management means, and when a message created by the user is received from the user, a message creation date and time and a depth of a hierarchy in a thread to which the message belongs are stored in correspondence with the created message. Processing means stored in the message, and when the user receives the action performed on the message, For each message, the processing means for associating the content of the action with the storage means, and receiving a display instruction in order of importance for the plurality of messages from the user, the plurality of weights for each message, Importance determining means for calculating importance for each message correspondence from the creation date and time of the message, the depth of the hierarchy in the thread of the message, and the correspondence of the content of the action for each message Is achieved.

  According to the present invention, it is possible to automatically determine the importance level of the message based on the behavior of the user who normally reads the message, and to determine the combination and ratio of the determination conditions when determining the importance level. When the user designates, the importance level of the message can be determined under the determination condition corresponding to the designation.

Embodiments of a message importance determination method and a determination apparatus according to the present invention will be described below in detail with reference to the drawings.

  FIG. 1 is a block diagram showing the configuration of a system including an information importance level judgment device according to an embodiment of the present invention. In FIG. 1, 100 is a server, 101 is a memory, 102 is a disk device, 103 is a CPU, 104 is an importance determination function unit, 105 is an electronic conference room function unit, 106 is an electronic bulletin board function unit, 107 is a mail function unit, 108 is a message management unit, 109 is a message status recording unit, 110 is an importance level determination unit, 111 is an importance level determination result display unit, 112 is a message management table, 113 is a message status recording table, and 114 is an importance level determination condition setting table. , 115 is an importance determination result storage table, and 116 is a client.

  In the present invention, the importance of the message information means that the time density of the message is high, there are many replies, the hierarchy when displaying the thread is deep, there are many users who have returned read to unread, copy, transfer This means that there are many users who have printed, many users have referred to the last page, and there are many references to a specific user. In the above description, the high time density of messages means that, for example, on an electronic bulletin board or the like, a number of messages of a certain topic are received in a short time. The thread means, for example, a group of messages such as an answer to a question and a response to the answer, and can be displayed in a hierarchical structure.

  The system shown in FIG. 1 constitutes an information importance determination apparatus according to an embodiment of the present invention, and also includes a server 100 constituted by a computer that provides an electronic conference room, an electronic bulletin board, and mail functions to a user, and a user A plurality of clients 116 that are terminal devices used by the client are connected to each other. The client 116 is composed of a computer that has only a browser and can display information.

  The server 100 includes a memory 101, a disk device 102 as a storage device, and a CPU 103. Various processes to be described later in the embodiment of the present invention are executed under the control of the CPU 103. The memory 101 includes an importance determination function unit 104 including a message management unit 108, a message status recording unit 109, an importance determination unit 110, and an importance determination result display unit 111, an electronic conference room function unit 105, and an electronic bulletin board function. A unit 106 and a mail function unit 107 are configured. The disk device 102 also includes a message management table 112, a message status recording table 113, an importance determination condition setting table 114, and an importance determination result storage table as various tables for storing information used in the embodiment of the present invention. 115 is stored.

  In the system configured as described above, a user using the client 116 accesses the server 100 from the client 116 and uses the electronic conference room function unit 105, the electronic bulletin board function unit 106, the mail function unit 107, and the like. When a message is input or a message is referred to, the server 100 records the state of the message and determines the importance of the message according to the request.

  FIG. 2 is a diagram showing the configuration of the message management table 112. The message management table 112 includes a message ID 201, a user ID 202, a creation date 203, a creation time 204, a thread ID 205, and a thread level 206. The message ID 201 is an ID for uniquely identifying the message, the user ID 202 is an ID for uniquely identifying the user who created the message, and the creation date 203 indicates the date on which the message was created. The creation time 204 indicates the time when the message was created, the thread ID 205 uniquely identifies the thread when the message is displayed in a hierarchy, and the thread level 206 is the hierarchy in the thread to which the message belongs. This indicates the depth (level).

  FIG. 3 is a diagram showing the configuration of the message status recording table 113. The message status record table 113 includes a message ID 301, a reference user ID 302, an unread flag 303, a copy flag 304, a print flag 305, a transfer flag 306, and a last page reference flag 307. The message ID 301 is an ID for uniquely identifying the message, and is the same as in the case of FIG. The reference user ID 302 is an ID for uniquely identifying the user who referred to the message, and the unread flag 303 returned the message from the read state to the unread state (the user needs to determine that the user is important and read it again). It is a flag indicating that there is. The copy flag 304 is a flag indicating that the message has been copied, the print flag 305 is a flag indicating that the message has been printed, the transfer flag 306 is a flag indicating that the message has been transferred, The last page reference flag is a flag indicating that the last page of the message has been referred to.

  FIG. 4 is a diagram showing the configuration of the importance determination condition setting table 114. The importance level determination condition setting table 114 includes importance level determination conditions 401, weights 402, and comments 403. The importance level determination condition 401 indicates a condition for determining the importance level, and the weighting 402 indicates which importance level determination condition 401 is used as an index at the time of determination in the importance level determination. The comment 403 is an area for storing an explanatory text indicating the content of the importance determination condition 401. For example, R001 (403) of the importance determination condition 401 means a message with a high temporal density, and R003 (404) means a message with many people who have returned read to unread. . Further, the weighting 402 is used for specifying, for example, that R001 (403) is 20% and R004 (406) is 5%.

  Note that the importance determination conditions illustrated here may be further different conditions, or may have more conditions. Also, one or some of the conditions shown here may be used. With respect to the unnecessary conditions in the individually exemplified conditions, the weighting can be set to 0%, and it can be substantially not used.

FIG. 5 shows the structure of the importance determination result storage table 115. The importance level determination result storage table 115 includes a message ID 501, determination results for each importance level determination condition 502 to 509, and an importance level determination result 510. Message ID501 is an ID for uniquely identifying the message, importance determination condition each determination result 502-50 9 determines the importance for each importance level determination condition 114 results, in particular the corresponding message an area for storing the number, severity determination result 510 is the sum by weighting 402 to each of the severity determination conditions for each determination result 502-50 9.

  FIG. 6 is a flowchart for explaining the overall processing operation of the system including the information importance degree judgment apparatus according to the embodiment of the present invention shown in FIG.

(1) First, in response to a request from a user who uses the client 116, the server 100 activates the mail function unit 107, the electronic conference room function unit 105, and the electronic bulletin board function unit 106 (step 601).

(2) The server 100 determines whether or not the user has created a message from the client 116 in, for example, an electronic conference room. If the message has been created, the server 100 stores the message information in the message management table 112 (steps). 602, 603).

(3) After that, the server 100 refers to the message and returns the message from read to unread, copies the message, prints the message, forwards the message, reads the message to the last page, and scrolls the message. Whether or not to read to the last line is determined, and if any of these actions is performed by the user, the result is stored in the message status recording table 113 (steps 604 and 605).

(4) After that, it is determined whether or not an instruction to display messages in order of importance is given from the user. If there is an instruction, the server 100 calls the importance determination process by the importance determination unit 110. To determine the importance (steps 606 and 607).

(5) The user determines whether to end 608 the mail function unit 107, the electronic conference room function unit 105, and the electronic bulletin board function unit 106. If not, the process returns to the process from step 602 to continue the process. If it is finished, the processing here is finished (step 608).

  In the above description, the processing has been described as an example in the electronic conference room, but the same processing is applied to mail and electronic bulletin boards.

  FIG. 7 is a flowchart for explaining the importance level determination processing operation in the importance level determination unit 110, which will be described next.

(1) When the server 100 receives an instruction to display messages in order of importance in the process of step 606 of the flow illustrated in FIG. 6, whether or not there is an instruction from the user to change the importance weight when determining the importance. If there is an instruction to change the importance weight, the importance weight is set. The importance weighting setting designates which importance determination condition 401 in the importance determination condition setting table 114 is applied as what weight 402. The result of setting the importance weight is stored in the weight 402 of the importance determination condition setting table 114 (steps 701 and 702).

(2) Then, the server 100, for each importance level determination condition 401, calls the importance level determination process in order, and stores the result in the severity determination result 502-50 9 of each importance degree determination condition, significance determination condition each We obtain the product of the respective weighting 402 importance determination result 502-50 9, and stores the sum in the severity determination result 510 (step 703, 704).

(3) It is determined whether or not the processing for all messages has been completed. If the processing has not been completed, the processing for creating the importance determination result 510 is continued, and the display method of the result of determining the importance is sorted in the order of sort. An instruction as to whether or not there is a narrowing down is received (steps 705 and 706).

(4) If the display instruction in step 706 is the sort order, the messages are displayed sorted in the order of importance, and if narrowed down, the result of narrowing down by importance is, for example, the importance value is 80 The above items are displayed (steps 708 and 707).

  FIG. 8 illustrates the operation of the process of counting the number of messages per unit time in order to determine whether the message has a high temporal density in the importance determination process of the importance determination unit in step 703 of FIG. This is a flowchart, which will be described next.

(1) First, initialization is performed with 0 as a variable for storing the number of messages per time and MaxCount as a variable for storing the maximum number of messages per time, and the thread start time is set to H as a variable. Store (steps 801 and 802).

(2) Next, for a certain message included in one thread ID in the message management table shown in FIG. 2, the message utterance (creation) is for one hour between H and H + 1. It is determined whether or not the message has been entered. If it has been entered, the count indicating the number of messages is incremented by 1 (steps 803 and 806).

(3) If it is determined in step 803 that the message utterance time is not within one hour between time H and H + 1, H is incremented by 1 and Count is initialized to 0 (steps 804 and 805). .

(4) Next, it is determined whether or not the value of Count is larger than the value of MaxCount. If it is larger, the value of Count is substituted into MaxCount (steps 807 and 808).

(5) After that, it is determined whether or not processing has been performed for all messages in the thread. If the processing of all threads has not been completed yet, the next message of the same thread is designated, and the step Returning to the processing from 803, the processing is continued (step 809).

(6) If the processing for all threads has been completed in the determination in step 809, the value of MaxCount is set to the position of the message ID processed in R001 which is the corresponding determination condition in the importance determination result storage table 115. Store (step 810).

(7) Next, for all threads, it is determined whether or not the above-described processing has been completed. If not, the next thread is designated and the processing returns to the processing from step 801 to continue the processing. If it has been completed, the process here ends.

  By the above processing, the maximum number of messages per hour is counted in the corresponding thread, and the processing for all threads is completed. It is stored in the result storage table 115.

  FIG. 9 is a flowchart for explaining the operation of the process of counting the number of replies in order to determine whether or not the message has many replies in the importance determination process of the importance determination unit in step 703 of FIG. This will be described.

(1) First, a variable i indicating a thread is initialized to 0, a message counter MsgCount is initialized to 0, and a variable j indicating a message is initialized to 0 (steps 901 to 903).

(2) Next, it is determined whether or not the thread ID of the variable i indicating the thread of the message variable j is i. If the thread ID of the variable i indicating the thread is i, the message counter MsgCount is set to 1. Are added (steps 904 and 905).

(3) After the process of step 905 or when the thread ID of the variable i indicating the thread is not i in the determination of step 904, 1 is added to the variable j indicating the message, and the process for all messages is performed. It is determined whether or not the process has been completed. If the process has not been completed, the process returns to step 904 to continue the process (steps 906 and 907).

(4) If the processing for all messages has been completed in the determination in step 907, the value of the message counter MsgCount is the message that has been processed with R002 that is the corresponding determination condition in the importance determination result storage table 115. Stored in the ID position (step 908).

(5) Next, 1 is added to the variable i indicating the thread, and it is determined whether or not the processing for all the threads has been completed. If not, the processing returns to the processing from step 902 to continue the processing. If completed, the process here is terminated (steps 909, 910).

  By the processing described above, the number of reply messages is counted, and the processing for all threads is completed, whereby the number of reply messages is stored in the importance determination result storage table 115 for each message.

  FIG. 10 shows the importance level determination process performed by the importance level determination unit in step 703 of FIG. 7, and whether or not there are many messages that have been read back to unread or whether there are many messages that have been copied or not is printed. A flowchart for explaining the operation of the process of counting these messages in order to determine whether there are many people, whether there are many other forwarded messages, and whether there are many people who have read to the end. This will be described next.

(1) First, each of an unread count, a copy count, a print count, a transfer count, and a final page count is initialized to 0 (step 1001).

(2) Next, for all messages having the same message ID in the message status record table 113 shown in FIG. 2, it is determined whether or not the unread flag = 1, and the unread flag is “1”. If it is, 1 is added to the unread count (steps 1002 and 1003).

(3) After the processing of step 1003 or when the unread flag is not “1” in the determination of step 1002, it is determined whether or not the copy flag = 1 for all messages, and the copy flag is “ If it is 1 ″, 1 is added to the copy count (steps 1004 and 1005).

(4) After the process of step 1005 or when the copy flag is not “1” in the determination of step 1004, it is determined whether or not the print flag = 1 for all the messages. If it is 1 ″, 1 is added to the print count (steps 1006 and 1007).

(5) After the processing in step 1007 or when the print flag is not “1” in the determination in step 1006, it is determined whether or not the transfer flag = 1 for all the messages. If it is 1 ″, 1 is added to the transfer count (steps 1008 and 1009).

(6) After the processing of step 1009 or when the transfer flag is not “1” in the determination of step 1008, it is determined whether or not the final page flag = 1 for all messages, and the final page flag Is "1", 1 is added to the final page count (steps 1010 and 1011).

(7) Next, the values of the unread count, copy count, print count, and transfer count last page count are stored in the positions R003 to R007 corresponding to the determination conditions in the importance determination result storage table 115 (step 1012). ).

(8) It is determined whether or not the processing for all the messages has been completed. If the processing has not been completed, return to the processing from step 1001 for the message having the next message ID, and continue the processing. If so, the process ends here (step 1013).

  FIG. 11 is an importance level determination process of the importance level determination unit in step 703 of FIG. 7. In order to determine whether or not there are many people who have referred to the target user, the target user referred to it. It is a flowchart explaining the operation | movement of the process which counts the number of messages, Next, this is demonstrated.

(1) First, the reference counter of the target user's message is initialized to 0 (step 1101).

(2) Next, for the message with message ID M001 of the message in the message status record table 113 shown in FIG. 3, it is determined whether or not the referred user ID matches the target user ID. In this case, 1 is added to the reference count (steps 1102 and 1103).

(3) After the processing in step 1103 or in the determination in step 1002, if the referenced user ID is not the target user ID, it is determined whether or not the processing for all target users has ended. If not, the process returns to step 1002 and continues (step 1104).

(4) If the processing for all target users has been completed in the determination in step 1104, the value of the reference count is stored at the position of the message IDM001 in R008, which is the corresponding determination condition in the importance determination result storage table 115. (Step 11105).

(5) Next, it is determined whether or not the processing for all the messages has been completed. If the processing has not been completed, the message ID is set as the next message ID and the processing returns to step 1101 to continue the processing. If the processing has ended, the processing here ends (step 1106).

  Through the processing described above, the number of references by the target user for each message is stored in the importance determination result storage table 115.

  FIG. 12 is a diagram illustrating an example of a result display screen after the importance determination. As shown in FIG. 12, the result display screen is a message subject 1201, importance 1202, number of copied users 1203, number of printed users 1204, number of transferred users 1205, and users who have been read back to unread 1206, the number 1207 of users who referred to the last page, and the number 1208 referred to by a specific user. This result display screen is displayed on the client 116 by the browser of the client 116.

  Each process in the above-described embodiment of the present invention is configured by a program and can be executed by a CPU included in a computer. These programs are provided by being stored in a recording medium such as an FD, CDROM, or DVD. And can be provided by digital information over a network.

It is a block diagram which shows the structure of the system containing the importance determination apparatus of the information by one Embodiment of this invention. It is a figure which shows the structure of a message management table. It is a figure which shows the structure of a message status recording table. It is a figure which shows the structure of an importance determination condition setting table. It is a figure which shows the structure of an importance determination result storage table. It is a flowchart explaining the whole processing operation | movement of the system containing the importance determination apparatus of the information by embodiment of this invention. It is a flowchart explaining the processing operation | movement of the importance determination in an importance determination part. It is a flowchart explaining operation | movement of the process which counts the number of messages per unit time in order to determine whether it is a message with a high temporal density in the importance determination process of an importance determination part. It is a flowchart explaining the operation | movement of the process which counts the number of replies in order to determine whether it is a message with many replies in the importance determination process of an importance determination part. Whether the number of people who read back to unread, those who copied, people who printed, and other people who forwarded to others and people who read to the end in the importance judgment process of the importance judgment unit 5 is a flowchart for explaining the operation of processing to count those messages in order to determine In the importance level determination process of the importance level determination unit, in order to determine whether there are many messages that are referred to among the target users, an operation of processing to count the number of messages referred to by the target users is performed. It is a flowchart to explain. It is a figure which shows the example of the result display screen after importance determination.

Explanation of symbols

100 server 101 memory 102 disk device 103 CPU
104 importance level determination function unit 105 electronic meeting room function unit 106 electronic bulletin board function unit 107 mail function unit 108 message management unit 109 message status recording unit 110 importance level determination unit 111 importance level determination result display unit 112 message management table 113 message status recording Table 114 Importance determination condition setting table 115 Importance determination result storage table 116 Client

Claims (5)

In the message importance determination method in the message importance determination apparatus having a storage means for storing a plurality of messages viewed by a plurality of users,
The message importance determination device includes:
The time density of the message indicating the number of messages received for a specific topic in a short time, which is an importance determination condition, stored in the storage unit, and in the thread to which the message belongs A plurality of weights associated with each of the depth of the hierarchy and the content of the user's action on the message,
When the message created by the user is received from the user, the message creation date and time and the depth of the hierarchy in the thread to which the message belongs are stored in the storage unit in response to the created message.
When the user receives the action performed on the message, for each message, the content of the action is associated and stored in the storage means,
When receiving a display instruction in order of importance for the plurality of messages from the user, for each message, the plurality of weights, the date and time of creation of the message, the depth of the hierarchy in the thread, and the message Calculating the importance for each message correspondence from the association with the content of the action
A message importance determination method characterized by : As one of the importance determination conditions, there is a message with many replies, the number of reply messages is counted as the number of reply messages for each depth of the thread hierarchy, and the sum of the count values of all layers is defined as the number of reply messages. The message importance determination method according to claim 1, wherein the message importance determination method is used. In a message importance level judging device having a storage means for storing a plurality of messages viewed by a plurality of users,
The time density of the message indicating the number of messages received for a specific topic in a short time, which is an importance determination condition, stored in the storage means, and in the thread to which the message belongs A plurality of weighting management means associated with each of the depth of the hierarchy and the content of the user's action on the message;
When the message created by the user is received from the user, the processing means for storing the message creation date and time and the depth of the hierarchy in the thread to which the message belongs in correspondence with the created message;
When the user receives the action performed on the message, processing means for associating and storing the content of the action in the storage means for each message;
When receiving display instructions in order of importance for the plurality of messages from the user, for each message, the plurality of weights, the creation date and time of the message, the depth of the hierarchy in the thread, and the message An importance level determination means for calculating the importance level for each message correspondence from the association with the content of the action of
A device for determining the importance of a message . As one of the importance determination conditions, there is a message with many replies, and the importance determination means counts the number of reply messages, the reply messages for each depth of the thread hierarchy, and count values for all layers. 4. The message importance level determination apparatus according to claim 3, wherein the total number of messages is determined as the number of reply messages . A message importance determination program for determining the importance of a message in a message importance determination apparatus having a storage means for storing a plurality of messages to be viewed by a plurality of users,
The time density of the message indicating the number of messages received for a specific topic in a short time, which is an importance determination condition, stored in the storage means, and in the thread to which the message belongs Managing a plurality of weights associated with each of the depth of the hierarchy and the content of the user's action on the message;
When receiving a message created by the user from the user, storing the message creation date and time and the depth of the hierarchy in the thread to which the message belongs in the storage unit in response to the created message;
When receiving the action performed by the user on the message, for each message, associating and storing the content of the action in the storage unit;
When receiving display instructions in order of importance for the plurality of messages from the user, for each message, the plurality of weights, the creation date and time of the message, the depth of the hierarchy in the thread, and the message And a step of calculating importance for each message correspondence based on the association with the content of the action, and a message importance determination program characterized in that each step can be executed by a computer .

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