JP3766022B2 - Product collection support computer system - Google Patents

Description

[0001]
  The present invention provides a product collection support system.ToIn particular, the present invention relates to a technology for easily realizing resource recycling regardless of a manufacturer.
[0002]
[Prior art]
The industry, especially the manufacturing industry, has contributed to the convenience and stability of people's social life, but on the other hand, it has brought about deterioration of the natural environment and mass consumption of resources.
For example, in Japan, a large amount of industrial waste is discharged, and there is a shortage of landfill to dispose of the discharged industrial waste, and the problem of illegal dumping of industrial waste has been highlighted. Therefore, in order to protect the natural environment and effectively use resources, many manufacturers are now making efforts to build a recycling-type economic and social system that reuses waste as resources.
[0003]
In general, the circulation-type economic and social system is compared to the circulation of blood in the human body. Blood is oxygenated in the lungs and pumped from the heart through the aorta to the whole body. Oxygen in the blood is consumed by each part of the body. The blood flowing through the veins carries a lot of carbon dioxide instead of oxygen and is sent back to the lungs after returning to the heart.
Circulation of the circulatory economic and social system is the same as blood flow. Products (blood rich in oxygen) are supplied (arterial logistics), waste (blood rich in carbon dioxide) is collected (venous logistics), resources Circulate.
[0004]
One of the vein logistics is a system that distributes industrial products that are no longer needed as second-hand goods. In this system, for example, the user applies to an intermediary to sell OA equipment that is no longer needed. The broker buys unnecessary equipment and sells it as used equipment and used parts. Items that cannot be sold to consumers are resold to a dismantling processor for recycling.
In such a sales system, since there is no guarantee by the manufacturer, there is a problem that the user cannot solve the trouble caused by the use of used equipment and parts.
[0005]
In order to solve such a problem, a manufacturer must make a system for collecting devices that are no longer needed from the user. Such a system is realized, for example, by a manufacturer of a film with a lens in Japan. Several lens-equipped film makers exchange lens-equipped films collected at a photo lab for mutual reuse and recycling. The lens-attached film brought into the developing laboratory is pulled out, and the residue (unit) is sent back to the manufacturer. Each manufacturer disassembles the collected units, reuses lenses, flash substrates, etc., and recycles plastics, paper, and the like.
[0006]
Since the lens-attached film is small and light, it is easy to separate the products for each manufacturer at the developing station, and the space required for storage may be relatively small. Furthermore, since the user brings it to the development station for development after use, the labor for the manufacturer to collect can be relatively small.
[0007]
[Problems to be solved by the invention]
On the other hand, office machines such as copying machines are industrial products in contrast to lens-equipped films. For example, many copiers are relatively large and are precision machines that require maintenance and maintenance, and trade-in sales are common in order to always maintain the latest functions and designs in response to user requests. is there. Each manufacturer has operated its own system that collects, disassembles, reuses, and recycles the trade-in used copiers.
[0008]
However, there is a case where each manufacturer collects a copying machine manufactured by another company in a free competition based on the market principle. Such trade-in products made by other companies are not compatible with the company's own reuse / recycling system, and have been disposed of, for example, by placing them on a large pulverizer (shredder). For this reason, the collected product could not be effectively used as a resource.
[0009]
Similar problems occur not only in copying machines but also in various office equipment such as printers and fax machines. Furthermore, not only office equipment, but also household appliances such as TVs, washing machines, refrigerators, automobiles, furniture, and the like, and similar problems occur in industrial machines.
[0010]
The present invention has been made in view of the above circumstances, and an object thereof is to support the effective use of products that are no longer needed as resources regardless of the manufacturer.
Another object of the present invention is to improve the efficiency of appropriately exchanging collected used commodities.
[0011]
  In order to achieve the above objective,ClearlyThis product collection (exchange) support system is
  Product collection support that allows multiple businesses to exchange used products of other businesses that were collected along with the sale of their products, and to pick up their own products.ComputerA system,
  Collected product information input means for inputting collected product information representing the collected product stored in a predetermined storage location;
  Collected product information input from the collected product information input meansIn memoryRemember,In the storage meansStores collected product information that processes the stored collected product information and indicates the collected products that multiple businesses should collect.Via the communication networkAn information processing system for notification;
  Stored product information from the information processing systemVia the communication networkReceiveReceiving means and the received stored product informationoutputOutput means to, Enter the collection request information on the collected products that each company wishes to collectAn input means, and a transmission means for transmitting the desired collection information input by the input means via a communication network, and is arranged for a takerInformation processing means for takeover;
  The desired collection information input from the information processing means for the takerReceived via the communication network, the received collection request informationoutputAnd arranged for the custodianInformation processing means for custodians;
Collected product information input means for inputting information about the collected product actually collected by each business operator to the information processing system;
With
  The collected product information includes information for identifying the manufacturer of the product,
  The information processing system includes:Input by the collected product information input means and stored in the storage meansCollected product informationAnd the information about the actually collected collected goods inputted by the picked-up merchandise information input means and stored in the storage meansFrom the above, create the stored product information on the collected products stored in the storage location for each manufacturer, and notify the corresponding company to the corresponding manufacturerBased on the stored product information creation / notification unit and the information stored in the storage unit, the record information collected, stored, and collected in the predetermined storage location within a predetermined period is generated, Generation and transmission of performance information to be sent to the operator via the communication networkmeansAndPreparation,
The record information generating / transmitting means registers only information related to the manufacturer corresponding to the transmission destination company as record information,
It is characterized by that.
[0012]
For example, the collected merchandise information input means inputs bring-in request information regarding a merchandise desired to be brought in before bringing the collected merchandise into the predetermined storage location, and notifies the information processing system via the communication network. Said information processing system comprising: information for requesting bringing-in information for a person who wants to bring it in; and information for bringing in information relating to the collected goods brought into the predetermined storage location; Stores in the storage means the information to be brought in input from the collected product information input means, stores the carry-in information input from the carry-in information input means in the storage means, the carry-in information input means, Of the collected items desired to be brought in, which are specified by the bring-in wish information input by the bring-in wish information input means and stored in the information processing system, the information is still A means for extracting and displaying a collected product for which no brought-in information is input / stored in the processing system and receiving input of information indicating that the collected product is actually brought into any of the displayed collected products Prepare.
[0013]
For example, the information processing system stores information on the actually collected collected product from the collected product information input unit in the storage unit in association with the stored collected product information, and is actually collected. Or the collected product information for which the collection request information is input is excluded from the stored product information, and the collection product information input unit is configured to store the collected product specified by the collection request information input from the information processing unit for the taker. Of these, the collected product that has not been actually collected by the collected product information input means is extracted and displayed, and the input of information indicating that the collected product has been actually received is accepted for any of the displayed collected products. Means.
[0014]
For example, the information processing system, for each collected product, the scheduled delivery date to the predetermined storage location, the actual delivery date, the collection business operator, the collection business operator, information for identifying the product, the planned delivery date, the actual delivery date Is stored.
[0015]
For example, the predetermined storage location is arranged for one of a plurality of first storage locations and a plurality of first storage locations, and collects the collected products stored in the plurality of first storage locations 1 or A plurality of second storage locations, and each first storage location includes the collected product information input means and transport information relating to the recovered products transported to the second storage location among the stored recovered products. Is input to the information processing system, and the information processing means for the custodian is arranged, and the carry-in information relating to the collected goods carried from the first storage place to each second storage place The information processing means for inputting the information into the information processing system and the information processing means for the custodian are arranged, and the information processing system is configured to provide the first information about the collected goods carried into each first storage location. Management at the storage location The first identification information is provided, the collected product information is stored in the storage means in association with the given first identification information, and the collected product carried into each second storage location is stored in the second storage location. The second identification information for management at the storage location is assigned, and the first identification information, the collected merchandise information at the first storage location, and the second storage are associated with the assigned second identification information. The collected merchandise information at the place is stored in association with the storage means.
[0016]
For example, the transport information input means extracts and displays an unachieved plan out of the input transport plan, and a means for inputting a transport plan of the collected goods from the first storage location to the second storage location. And a means for accepting input of information indicating that any of the collected goods relating to the displayed undelivered transportation plan has been actually transported, the carry-in information input means in the second storage location, The uncollected collected product is extracted from the collected products specified by the carry-out information input by the transport information input means of the storage location, and the information for identifying the undelivered collected product is displayed and displayed. Means for receiving and inputting carry-in information related to the collected product are provided.
[0017]
For example, the information processing system is configured to associate the collected business operator, the business operator to be picked up, information for identifying the product with respect to the product brought into the first storage location in association with the first identification information, Expected date of receipt of collected goods to the storage location, acceptance date of collected goods to the first storage location, scheduled date of transport from the first storage location to the second storage location, second date from the first storage location Information indicating one of the dates of transport to the storage location is stored in the storage means as collected product information, and the second storage is performed in association with the second identification information for the product carried into the second storage location. Information indicating either the scheduled delivery date from the place to each business operator or the delivery date from the second storage location to each business operator is stored in the storage means.
[0018]
For example, the information processing system, for each collected product, collects the business operator, the business operator to be picked up, information for identifying the product, the expected date of acceptance of the recovered product in the first storage location, the first storage location Accepted date of collected goods, scheduled date of transport from the first storage location to the second storage location, date of transport from the first storage location to the second storage location, from the second storage location to each operator Information including information indicating either the scheduled carry-out date or the carry-out date from the second storage location to each operator is stored in the storage means.
[0019]
The take-out information processing means displays means for displaying the collected product specified by the stored product information notified from the information processing system, and accepts input of desired collection information for any of the displayed collected products. Prepare.
[0020]
For example, the information processing means for the custodian inputs carry-out information indicating a collected product carried out from the predetermined storage location, and the information processing system uses the carry-out information from the information processing means for the custodian, And it is stored in association with the collected product information stored in the information processing system, and the collected collected product is excluded from the stored product information.
[0021]
  For example, the information processing system performs a billing process for charging each business operator for storage and replacement work based on the number of stored items and the storage period at the predetermined storage location.
[0034]
All or part of a program for causing a computer to operate as the system or causing the computer to perform the operation of the method described above is stored and distributed on a recording medium such as a CD-ROM or DVD, or via a network. Or send it.
[0035]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, embodiments of the present invention will be described in detail.
[0036]
(First embodiment)
FIG. 1 shows a flow of a process in which a product collection support system according to the first embodiment of the present invention is applied so that copiers can be collected between manufacturers. As shown in the figure, when each manufacturer (three companies A, B, and C in the figure) 10 sells a copier, which is its own product, to the business operator 30, this process is performed by the business operator 30 to obtain a product from another company. Trade in used copiers, including them, and store them in your own warehouse. Then, each manufacturer 10 brings another company's product among the copying machines stored in the warehouse to the exchange center 20.
[0037]
The exchange center 20 sorts and stores the copying machines brought in from the respective manufacturers 10 for each manufacturer, and manages the stored copying machines as inventory products. Then, information on the managed inventory product is sent to each manufacturer 10. Each manufacturer 10 collects the copiers manufactured by itself among the copiers stored in the exchange center 20 based on the received information on the inventory products. That is, the used copying machine is exchanged between the manufacturers 10 at the exchange center 20.
[0038]
Each manufacturer 10 that collected its own copy machine at the exchange center 20 sends the collected copy machine to its own dismantling factory, dismantles the copying machine collected at its dismantling factory, and can be reused (photosensitive drum, etc.) And reuse it as a new product part. Also, recyclable parts (such as plastic parts) are sorted by material and used as material resources. Each manufacturer 10 trades in used copiers, brings in other company's products to the exchange center 20, collects their own products, and recycles used copiers to subsidiaries or affiliated dealers. It can also be made. An act shared by such a subsidiary or a cooperating company can also be regarded as an act of each manufacturer 10 substantially.
[0039]
FIG. 2 is a diagram showing the configuration of a network system constructed between the exchange support system 21 provided to smoothly exchange the copying machine at the exchange center and each manufacturer in order to realize the above process. is there.
[0040]
As shown in the figure, this network system includes an exchange support system 21 installed in the exchange center 20 and a management unit terminal connected to the exchange support system 21 via a network NW such as the Internet and belonging to the management unit of each manufacturer 10. 11. Further, the management unit terminal 11 of each manufacturer 10 is connected to a dismantling unit terminal 12 belonging to a dismantling factory of the manufacturer 10 and a transporting unit terminal belonging to a transporting unit having a transportation means such as a truck via a network nw such as an intranet. 13 is connected.
[0041]
The exchange support system 21 performs support processing for smoothly exchanging used copiers between a plurality of manufacturers 10 in the exchange center 20, and the copying machine is brought into the exchange center 20 from each manufacturer 10. It has a management function, a copying machine stored in the exchange center 20, that is, a management function for stock products, and a management function for carrying out the copying machine from the exchange center 20 to each manufacturer 10. Details of the exchange support system 21 will be described later.
[0042]
The management unit terminal 11 manages the entry of the copying machine collected by the manufacturer 10 into the exchange center 20, the delivery of the copying machine manufactured by the manufacturer 10 from the exchange center 20, and the copying collected from the business operator 30. The information about the company's product in the machine and the information about the company's product collected / recovered from the exchange center 20 are transmitted to the dismantling unit terminal 12. In addition, information about the products of other companies that enter the exchange center 20 and the products that come out of the exchange center 20 are transmitted to the transport unit terminal 13.
[0043]
Details of information exchanged between the management unit terminal 11 and the exchange support system 21 for exchanging the copying machine will be described later. On the other hand, the dismantling unit terminal 12 manages information related to the copying machine to be dismantled based on the information sent from the management unit terminal 11. Based on the information sent from the management unit terminal 11, the transport unit terminal 13 is stored in the exchange center 20, a dispatching process for warehousing other companies' products stored in the warehouse of each manufacturer 10 into the exchange center 20. Cars are dispatched to collect their own products.
[0044]
FIG. 3 is a block diagram showing a configuration of the exchange support system 21 included in the exchange center 20 of FIG. As illustrated, the exchange support system 21 includes an inventory product database 22, a carry-out information database 23, a communication unit 24, a storage unit 25, a display unit 26, an input unit 27, and a controller 28. .
[0045]
The stock product database 22 is a database that stores information on the stock status of used copiers stored in the exchange center 20. The carry-out information database 23 is a database that stores information related to the copier that is scheduled to be carried out from the exchange center 20. Details of the stored contents of the inventory product database 22 and the carry-out information database 23 will be described later.
[0046]
The communication unit 24 exchanges information with the management unit terminal 11 of each manufacturer 10 through the network NW under the control of the controller 28. The storage unit 25 temporarily stores information other than information registered in the inventory product database 22 and the carry-out information database 23. The display unit 26 displays data stored in the inventory product database 22, the carry-out information database 23, the storage unit 25, and the like under the control of the controller 28. The input unit 27 is used to input various information and instructions necessary for processing by an operator's operation. The controller 28 controls each part in the exchange support system 21.
[0047]
Next, an example of data that is input, output, or stored in the exchange support system 21 of this embodiment will be described. The data to be input is input from the input unit 27 when the copy machine is actually received, and the desired data received from the management unit terminal 11 of each manufacturer 10 prior to the receipt of the copy machine. The entry confirmation data, the desired carry-out data sent from the management unit terminal 11 of each manufacturer 10 prior to the delivery of the copying machine, and the delivery confirmation data input from the input unit 27 when the copying machine is actually delivered. is there. On the other hand, as the output data, inventory information sent to the management unit terminal 11 of each manufacturer 10 at regular intervals, and unloading information created based on the unloading desired data (stored in the unloading information database 23 are substantially the same). The same).
[0048]
FIG. 4 shows an example of warehousing request data sent from each manufacturer 10. The warehousing request data is created by each of Company A, Company B, and Company C, and is scheduled for warehousing, product maker, model, model name, model number, and warehousing schedule for each copier that wishes to enter the exchange center 20. The numbers are shown in association with each other. In FIG. 4, the desired data for the receipt of the company A is shown at the top, and therefore the copying machines of the companies B and C other than the company A are requested to be received as product manufacturers.
[0049]
FIG. 5 shows an example of inventory data stored in the inventory product database 22. Each record of the inventory data is configured by associating the product manufacturer, model, model name, model number, number of stored items, and storage block of each copying machine actually received at the exchange center 20. Here, the same model number copier is shown as being stored in the same block. However, if the same model number copier is stored in a different block, it is stored as separate record data for each storage block. Create it. Each record of the warehousing confirmation data inputted when the copier is actually warehousing has substantially the same format as each record of the inventory data.
[0050]
FIG. 6 shows an example of inventory information distributed to each manufacturer 10. Inventory information is created for each of Company A, Company B, and Company C, and records one copy of the model, model name, model number, and number of units stored in the exchange center 20 for each copy machine. It will become. In FIG. 6, the stock information of company B is shown at the top.
[0051]
FIG. 7 shows an example of the desired delivery data sent from each manufacturer 10. The desired delivery data is created by each of Company A, Company B, and Company C, and indicates the desired delivery date, model number, and desired number of items to be issued for each copier that is desired to be delivered from the exchange center 20. It is. In FIG. 7, the desired delivery data of company B is shown at the top.
[0052]
FIG. 8 shows an example of the carry-out information created based on the desired delivery data and the inventory data and stored in the carry-out information database 23. The unloading information is stored in the unloading information database 23 for each company A, B, and C, and for each scheduled shipping date desired by each manufacturer 10, and includes the scheduled shipping date, product manufacturer, model, model name, Each record is configured by associating the model number, the planned number of shipments, and the storage block. Each record of the delivery confirmation data input when the copying machine is actually delivered has substantially the same format as each record of the delivery information.
[0053]
Hereinafter, processing in the network system according to this embodiment will be described focusing on processing of the exchange support system 21. FIG. 9 is a flowchart showing processing in the network system according to this embodiment. Here, a description will be given by taking as an example a case where Company A receives another person's product at the exchange center 20 and collects its own product from the center. Further, it is assumed that some of the products of company A from company B and company C have already been received in exchange center 20 before company A collects its own products.
[0054]
The controller 28 of the exchange support system 21 monitors whether or not a certain period has passed since the previous distribution of the inventory information and the date for distributing new inventory information to each manufacturer 10 has come (step S1). If the date for distributing new inventory information is reached, the controller 28 extracts the inventory information of the copying machine for each manufacturer from the inventory product database 22, and stores the inventory information of the company A product in the management unit terminal of the company A. 11 from the communication unit 24 via the network NW (step S2).
[0055]
The management unit terminal 11 of company A receives the inventory information of the copier manufactured by the company sent from the replacement support system 21 (step S3). The inventory information is output from the management unit terminal 11 of the company A, and the employee in charge of the company A makes a list of copiers that wish to take out and collect from the exchange center 20 based on the output inventory information. Create data (desired data). The management unit terminal 11 transmits the created shipping request data to the exchange support system 21 via the network NW (step S4).
[0056]
The communication unit 24 of the exchange support system 21 receives the desired delivery data sent from the company A (step S5). The controller 28 creates delivery information from the received delivery request data and the inventory data stored in the inventory product database 22, and registers it in the delivery information database 23 (step S6). Then, the exchange center 20 waits for the company A to come to actually collect the copying machine that it wishes to leave.
[0057]
In addition, when company A has a copy machine made by another company collected from the business operator 30, the employee in charge of company A lists data of copy machines that the exchange center 20 desires to store (data for receiving goods). Create The management unit terminal 11 transmits the created warehousing request data to the exchange support system 21 via the network NW (step S7).
[0058]
The communication unit 24 of the exchange support system 21 receives the warehousing request data sent from the company A (step S8). This warehousing request data is stored in the storage unit 25 and displayed on the display unit 26 so that the worker can view it, or it is printed on paper and given to the worker. Then, the exchange center 20 waits for the company A to actually carry in the copying machine that it wishes to receive. Here, it is assumed that Company A has requested entry and exit on the same date.
[0059]
When the desired date of entry and delivery by Company A arrives, the truck of Company A loads the copying machines that it wishes to receive and arrives at the exchange center 20. The worker of the exchange center 20 inquires of the actually received copying machine as the desired storage data, and confirms the receiving if it is correctly received. That is, the worker refers to the warehousing request data, and inputs information (including the warehousing block) relating to the collocated copying machine from the input unit 27 (step S9). The controller 28 updates the contents of the inventory product database 22 based on the input information (step S10). This completes the warehousing process.
[0060]
Further, the worker of the exchange center 20 inputs a predetermined instruction from the input unit 27, reads out the carry-out information of the company A on the day from the carry-out information database 23, and displays it on the display unit 26. Then, based on the displayed carry-out information, the copiers desired to be delivered are collected from each block in the exchange center 20 and loaded on the empty truck of company A. Then, the fact that each copying machine has been delivered is input from the input unit 27 (step S11). In response to this input, the controller 28 updates the contents (particularly the number of units in stock) of the inventory product database 22 relating to the issued copying machine (step S12). This completes the shipping process. The exchange support system 21 returns to the process of step S1 again and waits for the next distribution date of inventory information to arrive.
[0061]
The management unit terminal 11 of the company A also sends the same warehousing request data and evacuation request data that are sent to the exchange support system 21 to the transport unit terminal 13 via the network nw. The transport unit terminal 13 dispatches a truck based on the desired entry data and the desired delivery data received from the management unit terminal 11, and enables the above-described receipt and withdrawal of the copying machine. Further, the management unit terminal 11 of the company A also sends the same desired delivery data sent to the exchange support system 21 to the dismantling unit terminal 12 via the network nw. The dismantling unit terminal 12 manages the sent out desired data, and prepares for the carrying-in of an in-house manufactured copier that is carried by a truck dispatched in the transport unit.
[0062]
As described above, by providing the exchange center 20 that can store copiers manufactured by different manufacturers and applying the network system including the exchange support system 21, the copiers exchanged by the manufacturers 10 from the business operators 30 can be replaced. Becomes easier. As a result, each manufacturer 10 can disassemble a copier manufactured in-house and reuse parts or use it as a recycled resource. It can be effectively used as a resource without being discarded.
[0063]
The present invention is not limited to the above-described embodiment, and various modifications and applications are possible. Hereinafter, modifications of the above-described embodiment applicable to the present invention will be described.
[0064]
In the above-described embodiment, the information regarding the inventory products stored in the exchange center 20 is sent from the exchange support system 21 to the management unit terminal 11 of each manufacturer 10 through the network NW. In addition, each manufacturer 10 wishes to enter and exit the copying machine from the management unit terminal 11 to the exchange support system 21 in the exchange center 20 through the network NW. However, such exchange of information may be performed using facsimile, mail, or the like. In this case, the information sent to the exchange center 20 may be input from the input unit 27 by the operator.
[0065]
In the above-described embodiment, the inventory product database 22 manages the number of units in the model number of the copying machine, and updates the number of stored units by actually entering and leaving the exchange center 20. On the other hand, individual products may be managed in units of product numbers. In this case, information regarding each copying machine may be registered in the inventory product database 22 upon receipt at the exchange center 20, and may be deleted from the inventory product database 22 upon exit. Alternatively, when there is a storage request from the management unit terminal 11 of each maker 10, information on each copying machine is registered in the inventory product database 22, and when the storage is performed, the corresponding flag is set. It is good also as what to do.
[0066]
Further, the exchange support system 21 creates carry-in information such as carry-out information corresponding to the above-mentioned take-out request data when the store-request data is sent from the management unit terminal 11 of each manufacturer 10. It is good also as what is registered into the carrying-in information database provided in. When the goods are actually received, the worker makes an inquiry by displaying on the display unit 26 the carry-in information registered in the carry-in information database, and when the copying machine is definitely received as desired. The entry confirmation may be input from the input unit 27. Based on this warehousing confirmation input, the controller 28 may store information related to the copying machine registered in the carry-in information database in the inventory product database 22.
[0067]
(Second Embodiment)
In the first embodiment described above, the replacement center is provided at one place, and the replacement of the copying machines collected by each manufacturer is all performed at this one place. However, a plurality of places where such copiers are replaced may be provided, for example, in each region. In this case, information on the copying machines that are received, stored, and delivered at each location can be centrally managed, and the inventory product database is further associated with information on the location where the copying machines are stored. Just remember.
[0068]
Hereinafter, a commodity collection (exchange) system according to the second embodiment based on such a viewpoint will be described.
FIG. 10 shows a process in which each manufacturer collects used copiers using the product collection support system according to the second embodiment of the present invention.
[0069]
Each manufacturer (three companies A, B, and C in the drawing) 10 sells its own copier, trades in the used copier of the sales destination, and stores it in a distribution base such as its own warehouse. Each manufacturer 10 brings the products of other companies out of the copying machines stored in the distribution base into a collection depot 200 provided in each region (for example, in each prefecture). The collection depot 200 transports the used copying machine brought to the exchange center 300. One exchange center 300 is provided for each of the plurality of collection depots 200. Each manufacturer (or its collection company, etc.) 10 takes over its own used copier at each exchange center 300, and is responsible for reuse, recycling, and recycling of each company through joint transportation or its own logistics department. Transport to department (or outsourcer).
[0070]
Next, the configuration of a computer network system (hereinafter referred to as a collection machine replacement support system) 600 that enables the collection process shown in FIG. 10 will be described with reference to FIG.
[0071]
As illustrated, the recovery machine replacement support system 600 includes a terminal group (hereinafter referred to as user terminals) 110 of a plurality of companies (A, B, and C companies in FIG. 11) that use the recovery machine replacement system 600, and An operating company system 400 and a server system 500 are included.
[0072]
Each user terminal 110 includes business terminals arranged in various departments of a company that collects the used copiers of the company using the collection machine replacement support system 600. For example, each user terminal 110 is installed at each logistics base of each company. Logistics department terminals, administrative department terminals installed in the general affairs department, accounting department, etc. Each user terminal 110 includes a computer, a database (storage device), and an output device such as a printer device.
[0073]
The operating company system 400 includes a computer system of a company that operates the collection depot 200 and the exchange center 300. The operating company system 400 includes a collection depot terminal 410 arranged in each collection depot 200, an exchange center terminal 420 arranged in each exchange center 300, and a management terminal 430 installed in the head office.
[0074]
The server system 500 is a system for centrally managing the collection machine from the collection to the replacement of the collection machine. As shown in FIG. 12, the authentication system 510, the web server 520, the application server 530, Is provided.
[0075]
The authentication system 510 is a device for authenticating an accessor. A user ID (company code) and password pair are assigned to a user who has the authority to use the collection machine replacement support system 600. Furthermore, a branch number (sub ID) is assigned to each user department or department.
[0076]
The user ID (company code), password, user name (company name), branch number and department (department) name assigned to each user are associated with each other as shown in FIG. 510 is registered in advance. These data can be appropriately modified and changed in the same manner as a normal user ID and password of a computer system.
[0077]
The authentication system 510 is connected to the user terminal 110 via a network such as the Internet, and by determining whether the ID / password pair input on the authentication screen is registered in advance, the accessor can authenticate. It is determined whether or not the user is present, and the department or department of the accessor is specified from the user branch number.
[0078]
The application server 530 includes a database 540, and stores various data used for management from the collection of the collection machine to the collection depot 200 and the exchange center 300 to the removal, for each manufacturer 10, for each collection depot 200, and for the exchange center 300. Store separately. For example, as shown in FIG. 13 (b), the database 540 stores, for each collection depot 200, 1) a management number, 2) a desired carry-in date, 3) a carry-in actual date, and 4) a carry-in company. 5) Logistics means, 6) Carry-in trader, 7) Carry-in machine maker name, 8) Company code, 9) Product name, 10) Classification, 11) Quantity, 12) Report item, 13) Scheduled date of transportation, 14 Stores collected machine history information including information such as :) actual transportation date, 15) other, and the like.
[0079]
Further, as shown in FIG. 13 (c), the application server 530, for each collection center 300, for each collection machine, for the depot 200, 1) a management number, 2) a desired carry-in date, and 3) a carry-in actual date. 4) Bring-in company, 5) Logistics means, 6) Bring-in trader, 7) Bring-in machine manufacturer name, 8) Company code, 9) Product name, 10) Classification, 11) Quantity, 12) Report item, 13 1) Management number, 2) Scheduled transportation date, 3) Actual transportation date, 4) Equipment number, 5) Counter, 6) For transportation date, 14) Actual transportation date, 15) Others, and exchange center 300 ) Capacity category, 7) incidental cost (1), 8) incidental cost (2), 9) incidental cost (3), 10) incidental cost (4), 11) incidental cost (5), 12) scheduled delivery date, 13) Stores recovery machine history information including information such as the actual delivery date and 14) other information.
[0080]
Further, the application server 530 creates various forms from the data accumulated in the database, stores them in the database 540 and outputs them to the outside.
[0081]
The web server 520 is a system for taking an interface between the application server 530 and the user terminal 110. The web server 520 provides data from the application server 530 to the user in the form of a web page, and the user inputs it on the web page. Data and instructions are transmitted to the application server 530.
[0082]
FIG. 14 is a diagram showing an overall image of the business process of the recovery machine replacement system according to this embodiment.
As shown in the figure, sales offices and logistics subsidiaries of companies participating in this system collect used copiers and distribute the collected copiers (collected copiers) when selling their copiers. It is transported to a distribution base such as a center, and its inventory is managed (step S101). The sales offices of each company regularly or when a certain amount of stock accumulates, the collection (delivery) schedule of the collection machine is operated via the server system 500 by operating its own user terminal 110. The collection depot 200 having jurisdiction over the sales office is notified (step S102).
[0083]
On the other hand, each collection depot 200 starts preparations for receiving a collection machine in response to a notification from a sales office or the like (step S111). When the collection machine is brought in from the sales office, the collection depot 200 registers information about the collected collection machine from the collection depot terminal 410 to the application server 530 (step S112). When a certain amount of inventory of the collection machine is generated (or periodically), the person in charge of the collection depot 200 makes a transportation plan for transporting the collection machine to the exchange center 300 and notifies the exchange center 300 of the transportation plan. (Step S113). When the collected machine is actually transported to the exchange center 300, the transportation result of the collected machine is registered in the application server 530 (step S114). Further, the total information of the collected machine acceptance results of the own collection depot 200 and the collected information of the collected machine transport results are periodically transmitted to the exchange center 300 (steps S112 and S114).
[0084]
Each exchange center 300 responds to the recovery machine transport notification from the recovery depot 200 and starts preparations for receiving the recovery machine (step S121). When the collection machine is actually received, the person in charge of the exchange center 300 registers information about the collected collection machine in the application server 530 by operating the exchange center terminal 420 (step S122). The person in charge of the exchange center 300 notifies the take-over department of each company of a report indicating the stock status of the collection machines of each company periodically (for example, on a weekly basis) (step S123).
[0085]
The person in charge of collection at each company formulates a collection plan for the collection machine based on the weekly inventory report from the exchange center 300 (step S103). The person in charge of collection at each company informs the exchange center 300 of the established collection plan (step S104).
[0086]
When the person in charge of each exchange center 300 receives a collection machine take-up notification from each company, the person in charge of each exchange center 300 performs a payout operation (operation to transport the copier in stock to the company) (step S124). When the person in charge of the exchange center 20 actually carries out the collecting machine to each company, the payout result of the collecting machine is registered in the application server 530 (step S125).
[0087]
The person in charge of the exchange center 300 creates a report on the warehousing results and the payout results on a regular basis, for example, on a monthly basis (step S126). Further, based on the collected machine acceptance results and the collected machine transport results notified from each collected depot 200, the actual data for each collected depot 200 is totaled (step S127), and a monthly bill is created (step S128). .
[0088]
The person in charge of management at each operating company operates the management terminal 410 and totals monthly results nationwide based on monthly reports from the exchange center 300 (step S131). Further, based on the national monthly results and the monthly invoice from the exchange center system 200, a national total invoice is created (step S132).
[0089]
In addition, the person in charge of the management department of each company performs the actual statistics processing based on the national monthly performance aggregation (step S105), and the monthly invoice created by the national aggregation bill creation processing of the operator system 400 Is paid for (step S106).
[0090]
Next, with reference to the drawings, the recovery machine replacement process will be specifically described for each scene.
[0091]
1) Bringing another company's collection machine from each company 10 to the collection depot 200
First, the process of bringing another company's collection machine from each company 10 into the collection depot 200 will be described with reference to FIG.
[0092]
The person in charge of collection at each company accesses the server system 500 from his / her user terminal 110. In response to the access, the web server 520 of the server system 500 returns a predetermined login screen shown in FIG. 16 to the user terminal 110. The person in charge inputs the company ID and password on the login screen displayed on the user terminal 110.
[0093]
The authentication system 510 determines whether or not the input ID / password pair is registered as a user, and if it is registered, notifies the authentication OK to the web server 520. In response to the authentication OK, the web server 520 transmits a process selection screen as shown in FIG. 17 to the user terminal 110.
[0094]
The person in charge of the collection business selects “arrangement for bringing in another company's machine for collection” on the process selection screen. In response to this operation, the web server 520 synthesizes the “collector carry-in request entry” screen shown in FIG. 18 and transmits it to the user terminal 110.
[0095]
The person in charge identifies on the input screen displayed on the user terminal 10 1) information identifying the collection depot to which the collection machine is to be brought in, 2) information identifying the company (store) bringing the collection machine and the department in charge 3) Logistics means (in-house transportation system or request to an external carrier; in the case of an external request, the name of the supplier, etc.), 4) desired date of carry-in, 5) information identifying the collection machine, For example, the manufacturer name of the collecting machine and its company code (ID), product name (model name), classification (separate machine, accessory, consumable), quantity, presence or absence of dirt or scratches are input (FIG. 15; Step S201).
[0096]
In addition, information such as the importing company, the importing company, and the importing company is stored in association with the ID of the importing company, and the web server 520 reads the corresponding information based on the ID at the time of login. The default information may be set on the input screen.
[0097]
When the person in charge inputs such information and clicks the “Register” button, the user terminal 110 transmits the input information to the web system 520. The web system 520 provides the transmitted information to the application server 530. Based on this information, the application server 530 creates a form bring-in request form F01 as shown in FIG. 19 for the collection depot 200, transmits it to the corresponding collection depot 200, and at the same time collects the collection depot 200 in the database 540. Register for the area.
[0098]
In addition, the application server 530 secures an area for each collection machine listed in the carry-in request document F01 in the corresponding collection depot 200 area, and registers the input information as shown in FIG. 13B. To do. At this time, unconfirmed information is not registered. Also, for each collection machine, a management number (unique number in the collection depot) is assigned and added to the data record.
[0099]
In the collection depot 200, the collection request terminal F01 transmitted from the application server 530 is received and output (printed / displayed) by the collection depot terminal 410 (step S211). Subsequently, based on the carry-in request document F01, preparation for receiving the collection machine is started (step S212).
[0100]
When each business office actually brings the collection machine to the collection depot 200, the person in charge of the collection depot 200 registers the receipt result of the collection machine in the server system 500 (step S213).
[0101]
The operation of the server system 500 in this registration process will be described with reference to the flowchart of FIG. First, when the person in charge of the collection depot 200 accesses the server system 500 using the collection depot terminal 410 (step S213-1: Yes), the server system 500 transmits a login screen to the collection depot terminal 410 (step S213-). 2).
[0102]
The person in charge inputs the ID and password to the collection depot terminal 410 and transmits them to the server system 500. The server system 500 performs an authentication process on the received ID information and determines whether or not the user is an authorized user (step S213-3). If the authentication is not established (step S213-3: No), the process ends.
[0103]
On the other hand, when authentication is established (step S213-3: Yes), a process selection screen as shown in FIG. 17 is transmitted to the collection depot terminal 410 (step S213-4).
[0104]
When “collection machine acceptance registration” is selected from the process selection screen (step S213-5: Yes), the server system 500 selects “collection depot” or “exchange center” based on the ID received in step S213-3. Is determined (step S213-6). In this example, the server system 500 determines that it is a “collection depot”, searches the database 540 (step S213-7), and among the “carry-in request documents” addressed to the collection depot 200, an unprocessed collection machine is found. It is determined whether there is a carry-in request document included (step S213-8).
[0105]
On the other hand, when an item other than “collection machine acceptance registration” is selected from the process selection screen (step S213-5: No), other processes corresponding to the selected item are executed (step S213-10).
[0106]
When there is a carry-in request form including an unprocessed collection machine (step S213-8: Yes), a list as shown in FIG. 21 is formed for the request form and transmitted to the collection depot terminal 410 ( Step S213-9), the process is terminated.
[0107]
The collection depot terminal 410 displays a list (FIG. 21) received from the server system 500. The person in charge selects an appropriate “Bring-in Request Form” F01 from this list and displays it on the screen of the collection depot terminal 410 as shown in FIG.
[0108]
The person in charge puts a check mark “×” on the collection machine actually brought from this list. Also, if necessary, input arbitrary information as text in the “Remarks” column. When the input is completed and the “Send” button is clicked, the input content of the collection depot terminal 410 is transmitted to the application server 530. The application server 530 generates a confirmation screen for allowing the user to confirm the input contents illustrated in FIG. 23 from the transmitted input information, and transmits the confirmation screen to the collection depot terminal 410 for display.
[0109]
The operator confirms the content, and if there is no mistake in the input content, the operator clicks the “OK” button. Also, if there are corrections / corrections, use the “Return” button to return to the previous screen to make corrections, and click the “Send” button again.
[0110]
In response to the click of the “confirm” button, the application server 530 displays the actual “acceptance date” and “remarks” in the column of the selected collection machine of the “import request” stored in the database 540. Add to In addition, “acceptance date” and “remarks” are added to the recovery machine history data of the relevant recovery machine in the storage area for the recovery depot 200 (FIG. 13B).
[0111]
The collection depot terminal 410 prints a sticker slip F02 as shown in FIG. 24A on a seal-like label for the collection machine that has registered the collection machine acceptance record. The sticker slip F02 is affixed to each collection machine that has been brought in. The storage location, the date of receipt, the management number, the company name and company code, the company name and company code, the product name, the product category, Display information such as appearance and remarks. The storage location is the name of the collection depot where the collection machine is stored. The warehousing date is a date registered at the time of bringing-in registration. The pickup company name is determined by the manufacturer of the collection machine, and is the name and company code of the company (or its consignee) that finally collects the collection machine.
The person in charge attaches the printed sticker F02 to each collecting machine.
[0112]
2) Transport of recovery machine from recovery depot to exchange center
The person in charge of the collection depot 200 formulates a transportation plan for transporting the accepted collection machine to the exchange center 300 having jurisdiction over the collection depot 200, and registers this in the database 540 (step S214). That is, which recovery machine is to be transported to the exchange center 300 at what time and in what way, is registered in the database 540.
[0113]
Subsequently, the person in charge of the collection depot 200 creates a collection machine transportation report F03 as shown in FIG. 25 in order to notify the exchange plan 300 of the transportation destination of the formulated transportation plan (FIG. 15; step S215).
[0114]
In order to create the recovery machine transport report F03, the person in charge accesses the server system 500 and performs login processing. The authentication system 510 determines whether or not the input ID and password pair is registered in advance, and if registered, transmits a process selection screen (FIG. 17) to the collection depot terminal 410. The person in charge selects “depot → center transportation contact” on the process selection screen.
[0115]
In response to this operation, the application server 530 edits and creates the “collection machine transport report creation” screen shown in FIG. 26 and transmits it to the collection depot terminal 410. This screen includes a collection depot name, a name of an exchange center that has jurisdiction over the collection depot, and a list of collection machine information related to collection machines currently stored in the collection depot. The application server 530 identifies the collection depot name from the ID at the time of login, and identifies the exchange center name as the name of the exchange center that has jurisdiction over the collection depot. Further, out of the collection machines registered in the database 540, the collection machines whose “carry-in date” is registered and whose “scheduled transportation date” is not registered are extracted, and the list is used as collection machine information. The collection machine information includes information such as a bring-in company, a pickup company, a product name, a product classification, a quantity, a management number, and appearance information for each collection machine.
[0116]
The person in charge of the collection depot enters the date in the “scheduled transportation date” column, and specifies the type of vehicle, the vehicle number if possible, etc. in the “transportation means / vehicle number” column. Further, a check mark “×” is put in the collection machine to be transported this time from the list of displayed inventory collection machines. Also, if necessary, enter the necessary communication items in the “Communications” column.
[0117]
When the input is completed and the “Send” button is clicked, the collection depot terminal 410 transmits the input content to the application server 530. The application server 530 generates a confirmation screen for allowing the user to confirm the input content as illustrated in FIG. 27 from the transmitted input information. The application server 530 transmits the generated confirmation screen to the collection depot terminal 410 for display.
[0118]
The operator confirms the content of the confirmation screen, and if there is no mistake in the input content, clicks the “Confirm” button. In response to this click operation, the application server 530 stores the contents of the confirmation input screen in the storage area for the collection depot 200 of the database 540 as the collection machine transport report F03 (FIG. 25). Further, the scheduled transportation date is added to the collected machine history data (FIG. 13B).
[0119]
The person in charge can appropriately print this recovery machine transport report F03. The person in charge of transportation processing of the collection depot 200 performs the transportation work while referring to the printed collection machine communication form F03.
[0120]
When the person in charge of the collection depot 200 actually carries out the collection machine to the exchange center 300, the collection machine transportation record is registered (FIG. 15; step S216). For this registration, the person in charge of the collection depot 200 accesses the application server 530 and performs login processing. The server system 530 provides a process selection screen (FIG. 17) after the authentication process. The person in charge of collection business selects “Transportation result registration” on the process selection screen.
[0121]
In response to this operation, the application server 530 includes, in the “collection machine transportation report” F03 registered in the collection depot area of the collection depot 200, the “collection machine transportation” including the cases whose results are not registered. The communication form “F03” is determined, a list thereof is generated and transmitted to the collection depot terminal 410.
[0122]
The person in charge of the collection depot 200 selects an arbitrary “collection machine transport report” from the list. The application server 530 reads out the selected “collector transport report”. Subsequently, the information of the collection machine in which the transportation record is not registered is extracted, the screen for transportation record registration is synthesized, and transmitted to the collection depot terminal 410.
[0123]
The collection depot terminal 410 displays a transport record registration screen. On this screen, the person in charge puts a check mark “×” on the collection machines actually transported this time among the collection machines displayed in a list, and designates the actual transportation date. When the input is completed and the “Send” button is clicked, the input content is transmitted to the application server 530. The application server 530 generates a confirmation screen for allowing the user to confirm the input content from the transmitted input information, and transmits it to the collection depot terminal 410 for display.
[0124]
The operator confirms the content, and if there is no mistake in the input content, clicks the “Confirm” button. In response to this operation, the application server 530 registers the actual transportation date in the database 540. That is, the actual transportation date is registered in the “transportation date” column of the collected machine history data (FIG. 13B). In addition, a flag indicating transportation completion and a transportation date (date may be used as a flag) are registered in each collecting machine on each collecting machine transportation report.
[0125]
As a result of the above processing, the database 540 has a variety of information (scheduled carry-in date, carry-in date) from the carry-in to the carry-out for all the collect machines that have passed through each collection depot and are transported to the exchange center 300. (Actual date, transportation method, transportation means, bringing company, taking company, product name, product classification, quantity, control number, appearance status, scheduled transportation date, transportation method, actual transportation date, etc.) become. Also, a “Bring-in request” F01 created at the sales office of each company and transmitted to the collection depot 200 and a “collection machine transportation report” F03 created at the collection depot are accumulated.
[0126]
3) Operation of the exchange center system
Next, the operation of each exchange center system will be described with reference to the procedure diagram of FIG.
The person in charge of each exchange center 300 accesses the application server 530, reads the recovery machine transport report F03 addressed to the own exchange center (FIG. 28; step S221), and prints it as necessary. The person in charge at each exchange center refers to the recovery machine transport report F03 and prepares to accept the recovery machine (step S222).
[0127]
In addition, the application server 530 reads information on the collection machine accepted this time from the collection depot area of the database 540 and registers it in the corresponding exchange center area of the database 540.
[0128]
The person in charge at each exchange center 300 checks the machine number (number assigned by the manufacturer) of the collecting machine and the counter (the number of copies / prints) when the collecting machine is actually transported from the collecting depot 200. Check), removal of attached parts, check of volume (size), etc. are performed (step S223).
[0129]
Next, the person in charge operates the exchange center terminal 420 to perform processing for registering the warehousing information in the database 540 (step S224). The operation of the application server 530 in this registration process will be described with reference to the flowchart of FIG.
[0130]
First, when the person in charge accesses the application server 530 using the exchange center terminal 420 (step S2241: Yes), the application server 530 transmits a login screen to the exchange center terminal 420 (step S224-2).
[0131]
The person in charge inputs the ID information to the exchange center terminal 420 and transmits it to the application server 530. The application server 530 performs an authentication process on the received ID and password, and determines whether or not the user is a regular user (step S224-3). If the authentication is not established (step S224-3: No), the process ends.
[0132]
On the other hand, when authentication is established (step S224-3: Yes), a process selection screen as shown in FIG. 17 is transmitted to the exchange center terminal 420 (step S224-4).
[0133]
When “collection machine acceptance registration” is selected from the process selection screen (step S224-5: Yes), the application server 530 determines whether the acceptance destination is “collection depot” based on the ID received in step S224-3. It is determined whether it is an “exchange center” (step S224-6). In this example, it is determined that the server system 500 is an “exchange center”, the database 540 is searched (step S224-7), an unprocessed item that is scheduled to be brought into the exchange center 300 and that has not yet been processed. It is determined whether or not there is a recovery machine transportation report F03 including it (step S224-8).
[0134]
On the other hand, when an item other than “collection machine acceptance registration” is selected from the process selection screen (step S224-5: No), other processes corresponding to the selected item are executed (step S224-10).
[0135]
When there is a recovery machine transport report F03 including an unprocessed item (step S224-8: Yes), a list as shown in FIG. 30 is formed for the recovered machine transport report F03 and transmitted to the exchange center terminal 420. (Step S224-9), the process is terminated.
[0136]
The exchange center terminal 420 displays the list of recovered machine transportation reports received from the application server 530 as shown in FIG. The person in charge selects an optional collection machine transport report F03. The application server 530 arranges the selected collection machine transport report, composes the “collection machine acceptance registration (center receipt confirmation)” screen shown in FIG. 31, and provides it to the exchange center terminal 420.
[0137]
This screen shows the scheduled arrival date of each collection machine specified in the "collection machine transport report", the company that brought it in, the company that took it in, the product name, and the product category. . . Contains a list of information. Furthermore, an input column for specifying the machine number, counter, volume classification, and incidental cost is provided.
[0138]
The person in charge operates the exchange center terminal 420 to put a check mark “×” on the actually brought-in collection machine. Also, the device number, counter value, volume classification (size), etc. are registered. In addition, when an incidental operation occurs during the warehousing operation, the content is specified (selected from options). For example, the contents of processing such as confirmation of the device No. and extraction of the photosensitive drum are specified.
[0139]
When the person in charge completes the input, the person in charge clicks the “Send” button. In response to this operation, switching center terminal 420 transmits the input content to application server 530. The application server 530 generates a confirmation screen as shown in FIG. 32 for allowing the user to confirm the input contents from the received information, and transmits the confirmation screen to the exchange center terminal 420 for display.
[0140]
The operator confirms the content, and if there is no mistake in the input content, the operator clicks the “OK” button. If there are corrections / corrections, use the “Return” button to return to the previous screen and make corrections, then click “Send” again.
[0141]
In response to clicking the “confirm” button, the application server 530 adds the actual “acceptance date” to the selected collection machine column of the “transportation plan” stored in the database 540. Further, information such as the actual transportation date, equipment number, counter, capacity classification, and incidental cost is added to the collected machine history data (FIG. 13C) of the corresponding collected machine in the storage area for the exchange center 300.
[0142]
When the warehousing registration is completed, the application server 530 causes the replacement center terminal 420 to display a sticker print screen. Here, the person in charge instructs printing of the sticker. In response to this instruction, the exchange center terminal 420 prints a sticker F4 as shown in FIG.
[0143]
This sticker is to be attached to each collection machine that has been brought in. Storage location, date of receipt, management number, company name and company code, company name and company code, product name, appearance status, etc. The information registered in the database 540 is displayed. The storage location is the name of the exchange center 300 where the collection machine is stored. The warehousing date is the date when the collection machine is actually carried into the exchange center 300. The management number is a number unique to the collection machine assigned for management at the exchange center. The brought-in company name and company code are the company name and company code of the company that collected the machine and brought it into the collection depot 200. The take-over company name is determined by the manufacturer of the collection machine, and is the name and company code of the company that finally collects the collection machine. The product category / volume category is information indicating the type and volume of the collected product.
[0144]
The person in charge attaches the printed sticker to each collecting machine. Since the sticker F02 pasted at the collection depot 200 is also pasted on each collection machine, it is stuck on top of that. The management number is a number unique to the exchange center 300 in order to facilitate the management of stocks and the like at the exchange center 300, but may be a common number with the collection depot 200. The management number at the exchange center 300 is given by the application server 530 when acceptance registration is performed at the exchange center 300, for example.
[0145]
4) Preparation of weekly inventory report
The person in charge of each exchange center 300 periodically creates an inventory report indicating the stock of the collection machines of each company and sends it to each company (FIG. 28; step S225).
Each person in charge of the exchange center 300 operates the exchange center terminal 420 to access the application server 530 to log in and, after logging in, reads out the process selection screen shown in FIG. The person in charge clicks “Create inventory report” on this process selection screen.
[0146]
In response to this operation, the application server 530 first determines which “exchange center” the accesser is based on the ID at the time of login. The application server 530 searches the collection machine history data stored in the exchange center area of the database 540, and collects the collection machine for which the exchange center 300 has received and registered the collection machine delivery result registration, that is, Search for a collection machine in stock. Further, the retrieved collection machines are tabulated for each company and each pickup base, and a machine inventory report F05 as shown in FIG. 33 is created.
[0147]
As illustrated, the recovery machine inventory report F05 includes an output date, a report destination (company / sales office that collects the recovery machine), a reporter (exchange center name), a receipt date of a recovery machine in stock, and a product name. , Management number, quantity, machine number, meter, product category, volume category, appearance status, bring-in company name, bring-in company code, and other information. The application server 530 stores the generated recovery machine inventory report F05 in the storage area of the exchange center of the database 540 and also in the storage area of the report destination. Or send by e-mail. As a result, the exchange center 300 can know the status of the inventory held by itself. In addition, each company can know the inventory of collection machines to be collected by location.
[0148]
5) Preparation for collection
The person in charge of collection at each company reads out the inventory report F05 addressed to himself / herself sent electronically from the exchange center 300 from the database 540 in order to collect his / her collection machine from the exchange center 300. The person in charge formulates a take-up plan based on the inventory report F05 (FIG. 28; step S226). Next, the person in charge creates a take-up request form F06 as shown in FIG. 34 based on the drawn-up take-up plan and sends it to the exchange center 300 (step S226).
[0149]
The person in charge accesses the application server 530 and performs login processing in order to create the take-up request document F06. At this time, the person in charge inputs the branch number of the self-service office. The application server 530 displays a process selection screen shown in FIG. The person in charge of the collection business selects “in-house machine transaction arrangement” on the process selection screen.
[0150]
In response to this operation, the application server 530 generates a “collector take-up request form” input screen shown in FIG. 35 based on the inventory report F05 and transmits it to the user terminal 110.
[0151]
In this screen, the company code is the company code used at the time of login, and the “takeover company name” is the company name corresponding to the company code. The request destination is information such as the name and address of the exchange center 300 set in advance. The distribution means selects whether the pick-up company performs it in-house or requests the exchange center 300 for delivery. The desired delivery date / time is the desired date / time for the receipt process. The take-out trader is information on a trader who actually takes the collection machine from the collection center, and selects an arbitrary one from a plurality of preset candidates. The delivery destination is an address of a delivery destination set in advance. For example, the location of the department in charge of the collection business may be different from the location of the department in charge of the business of processing the collection machine. In such a case, the delivery destination may be different from the take-up company. The stock list is a list of stocks of the collection machines of the company whose takeover destination is the company.
[0152]
The person in charge puts a check mark “×” on the collection machine scheduled to be picked up in the inventory list of collection machines. In addition, the branch number of the department that is actually collected is entered in the branch number input field.
[0153]
When the input is completed and the “Send” button is clicked, the input content is transmitted to the application server 530. The application server 530 generates a confirmation screen for allowing the user to confirm the input content from the transmitted input information, and transmits the screen to the user terminal 110 for display.
[0154]
The operator confirms the content, and if there is no mistake in the input content, the operator clicks the “OK” button. In response to this operation, the application server 530 creates a receipt request form F06 based on the input content, registers it in the database 540, and transmits it to the exchange center 300.
[0155]
The exchange center 300 receives the take-up request form F06 from the sales offices of each company, prepares for payout based on the take-up request form F06 (step S227), and creates a delivery plan for the collection machine (step S228). The delivery process is executed according to the plan.
[0156]
When the person in charge at the exchange center 300 actually pays out (carrying out the collected machine), it performs collection of the collected machine.
In order to perform payout registration, the person in charge of the exchange center 300 accesses the application server 530 and performs login processing. If the authentication is OK, the application server 530 causes the exchange center terminal 420 to display a process selection screen.
[0157]
The person in charge of the exchange center 300 selects “payout registration” on the process selection screen. In response to this operation, the application server 530 discriminates the “collection request document” F06 registered in the storage area for the exchange center 300 that includes items that have not been registered, and lists them. Is transmitted to the exchange center terminal 420.
[0158]
The person in charge of the exchange center 300 selects an arbitrary “collection request form”. The application server 530 reads the selected “collection request document”. Subsequently, information on the collecting machine in which the collection record is not registered is extracted, a collection record registration screen is synthesized and transmitted to the exchange center terminal 420.
[0159]
The person in charge puts a check mark “×” on the collection machine actually transported this time among the collection machines displayed in a list on the exchange center terminal 420 and designates the actual transportation date. When the input is completed and the “OK” button is clicked, the input content is transmitted to the application server 530. The application server 530 generates a confirmation screen for allowing the user to confirm the input content from the transmitted input information, transmits it to the exchange center terminal 420, and displays it.
[0160]
The operator confirms the content, and if there is no mistake in the input content, clicks the “Send” button. In response to this operation, the application server 530 registers the actual transportation date in the database 540. That is, the actual transportation date is registered in the “transportation date” column of the collected machine history data (FIG. 13C). Also, a flag indicating completion of collection and a date of transportation (date may be used as a flag) are registered in each collection machine on each collection request form.
[0161]
In this manner, the database 540 accumulates a series of information (collected machine history information) from the scheduled transportation of the collected machine to each exchange center 300 to the delivery history.
[0162]
6) Monthly report
The person in charge at the headquarters of the operating entity of the exchange center 300 creates a monthly report every month on a predetermined closing day (step S229). In this case, the person in charge operates the management terminal 410 to access the application server 530, perform a predetermined login process, and read the process selection screen shown in FIG. The person in charge clicks “Create Monthly Result Report” on this process selection screen.
[0163]
Then, the application server 530 inquires whether it is a monthly report for each switching center 300 or a monthly report for the entire switching center 300. When “by exchange center” is selected, the application server 530 searches the exchange history data of each exchange center area in the database 540, and by the manufacturer of the collection machine, the actual number of items brought in the current month and the number of objects to be picked up in the current month (total: Center, Depot), Last month carry-over inventory, Current month receipts, Current month receipts, Current month inventory, Current month delivery ratio, Average storage days, Breakdown by size, Collection depot results, etc. Synthesize and display. The person in charge confirms this, and if there is a problem or message in the work, inputs a memo in text.
[0164]
On the other hand, when “Whole” is selected, the application server 530 aggregates the information of all the exchange centers, and by the manufacturer of the collection machine, the actual number of units brought in the current month, the number of units received in the current month (total: center, depot), the previous month carry forward The number of stocks, the number of goods received in the current month, the number of picked-ups in the current month, the number of stocks at the end of the current month, etc. are obtained. The person in charge confirms this, and if there is a message, inputs a memo with text.
[0165]
When the input is completed and the “Register” button is clicked, the input content is transmitted to the application server 530. The application server 530 generates a confirmation screen for allowing the person in charge to confirm the input content from the transmitted information, and transmits it to the management terminal 430 for display. The operator confirms the content, and if there is no mistake in the input content, the operator clicks the “OK” button. In response to this operation, the application server 530 registers the contents of the monthly report in the database 540.
[0166]
The application server 530 transmits the generated monthly report for each exchange center and the entire monthly report to each company registered in advance. However, only information related to the company is registered in each company. For example, for Company A, the equipment to be collected by Company A is the number of units brought to each exchange center this month, the number of units received in the current month (total: center, depot), the number of items carried over the previous month, the number of items received this month, the current month Information such as the number of receipts, the number of stocks at the end of the month, etc., and the total number of A company's equipment brought into all exchange centers for the current month, the number of units received in the current month, the number of inventory carried over the previous month, the current month, etc. Information such as the number of goods received, the number of receipts this month, the number of inventory at the end of the month, etc. is reported.
[0167]
7) Invoice preparation
The person in charge of operating company 400 issues an invoice, for example, on a monthly basis (FIG. 28; step S230).
Therefore, the person in charge operates the management terminal 430, logs in to the application server 530, and reads the process selection screen shown in FIG. The person in charge clicks “billing data aggregation” on this process selection screen. In response to this operation, the application server 530 inquires whether the monthly report is for each switching center or the entire monthly report.
[0168]
When the person in charge selects “by exchange center”, the application server 530 searches the database 540, and by the manufacturer of the collection machine, the actual number of items brought into each collection depot, the actual number of collections, and the unit price (collection, storage cost, transportation) Cost), carry-in costs for the current month, collection costs for the current month, and invoices for the current month.
[0169]
In addition, the generation cost of the exchange center 300 includes the number of payouts in the current month, unit price (entry / outgoing costs, management costs), average number of storage days, storage costs per day, and monthly bills for each device size category.
In addition, the cost of incidental work is obtained based on information on incidental work at the time of warehousing registration. For example, costs for machine number confirmation, machine counter confirmation, parts extraction / removal, collection work, delivery work, collection and transportation work, etc. are obtained.
[0170]
The application server 530 generates a company-specific bill and a billing statement from the cost thus determined.
The application server 530 electronically transmits the generated bill and billing statement to each company. In addition, when it is necessary to send an invoice by mail or the like due to a request from law or the like, the bill is printed by the management terminal 410 and sent to each company by mail or the like.
[0171]
8) Performance data analysis
The web server 540 transmits the monthly report for each center and the entire monthly report registered as described above to each company registered in advance. However, only information related to the company is registered in each company. For example, for Company A, for Company A's equipment, the actual number of units brought into each exchange center for the current month, the number of units received for the current month (total: center, depot), the number of items carried forward the previous month, the number of items received in the current month, the number of items received this month, Information on the number of stocks at the end of the month, etc., and about the equipment of Company A for all exchange centers, the actual number of units brought into each exchange center for the current month, the number of objects received during the month (total: center, depot), and the carry-over inventory from the previous month Information such as the number of goods, the number of goods received in the current month, the number of goods taken in the current month, the number of stocks at the end of the month, etc.
[0172]
As described above, according to the second embodiment, similarly to the first embodiment, each manufacturer 10 can easily collect its own used copier.
[0173]
The sharing of the roles of the collection depot 200 and the exchange center 300 described in the second embodiment is an example. For example, the collection depot 200 may check the size of the collection machine and the counter (number of prints) and register them in the database 540. Further, in the second embodiment, an example in which the collection depot terminal 410 and the exchange center terminal 420 are operated by one operating company is shown, but there may be a plurality of operating companies. In addition, the operating companies of each collection depot and each exchange center may be different. In these cases, for example, each collection depot terminal 410, each exchange center terminal 420, and management terminal 430 are also connected to the server system 500 via the authentication system 510.
[0174]
In the above-described embodiment, a plurality of manufacturers 10 that are manufacturers of copying machines bring a copy machine made by another company collected from the business operator 30 to the exchange center 20 and pick up a copy machine manufactured in-house from the exchange center 20. I was supposed to. On the other hand, the person who brings the copier into the exchange center 20 may be a store independent of the manufacturer 10 that handles products from a plurality of manufacturers, and the person who takes the copier from the exchange center 20 is independent of the manufacturer 10. It may be a recycler who has made it. In other words, the manufacturer and the collector (collector) of the product may be substantially matched even if they are not completely matched. For example, even if the manufacturing company is A and the take-over is the recovery specialist subsidiary E of the manufacturer D that has received a request based on a predetermined contract with the A, or the recovery specialist F that has received a request from the manufacturing company A Good.
[0175]
In the above embodiment, the product take-up support system for smoothly replacing used copiers in order to efficiently recycle used copiers between a plurality of manufacturers has been described. However, in the present invention, the used products / products to be supported for collection / replacement are not limited to copying machines, and may be industrial products including at least a part that can be reused or recycled. When the industrial product is applied to a relatively large product such as a copying machine, the effect of the present invention can be obtained.
[0176]
For example, the present invention includes various office equipment such as printers, fax machines, telephones, home appliances such as TVs, washing machines, refrigerators, air conditioners, video tape recorders, stereos, cassette tape recorders, computers (computers, servers, workstations). ), Network equipment, automobiles / vehicles, ships, furniture, construction machines / machine tools / manufacturing equipment, and other industrial machines can be applied in the same manner, and similar effects can be obtained.
[0177]
Further, when various types of products can be exchanged, an exchange center (or a collection depot + exchange center) may be prepared for each product. Conversely, a plurality of types of products / products may be stored / exchanged at one exchange center (or collection depot + exchange center). In the second embodiment, the collection and exchange system is composed of two layers, that is, a collection depot and an exchange center. However, the collection and replacement system may be configured to have three or more layers such as a collection depot, a regional center, and a wide area center. Is possible.
[0178]
When storing and exchanging various types of products / products at one exchange center (or collection depot + exchange center), the parts corresponding to the “product name” described in the above embodiment are “product category” and “ If “product name” is used, it is possible to cope with the same mechanism as described above. However, the configuration is arbitrary.
[0179]
Furthermore, the accounting method is also arbitrary. For example, it is possible to set a fee of 1 unit per day regardless of the size.
[0180]
In the first and second embodiments, the system configuration and the data configuration processed there can be arbitrarily changed / modified. For example, in the second embodiment, in order to facilitate understanding, the collection machine history data having the configuration shown in FIG. 13B is stored in the collection depot area of the database 540, and the exchange center area has FIG. The collected machine history data having the configuration shown in c) was stored. However, the collection depot 200 and the exchange center 300 can also share data. For example, when a collection request is made to the collection depot 200, an area for storing data shown in FIG. 13C is secured in the database 540. Next, as the processing proceeds, newly generated data is sequentially written. With such a configuration, the database 540 can be used efficiently.
[0181]
A program for causing a computer to operate as a terminal or a server according to the above-described embodiment is stored in a computer-readable recording medium such as a CD-ROM or DVD and distributed, and this program is executed by a general-purpose computer. Thus, the function of the above-described exchange support system may be realized. Furthermore, this program may be stored in a server on the network and downloaded to a general-purpose computer connected to the network.
[0182]
【The invention's effect】
As described above, according to the present invention, a product that has become unnecessary and collected can be effectively used as a resource.
[Brief description of the drawings]
FIG. 1 is a diagram showing the flow of a collection process of a copying machine to which a product collection support system of the present invention is applied.
2 is a diagram showing a configuration of a network system including an exchange support system installed in the exchange center of FIG.
FIG. 3 is a block diagram showing a configuration of the exchange support system of FIG. 2;
FIG. 4 is a diagram showing an example of warehousing request data.
FIG. 5 is a diagram showing an example of inventory data stored in an inventory product database.
FIG. 6 is a diagram showing an example of inventory information distributed to each manufacturer.
FIG. 7 is a diagram showing an example of desired delivery data sent from each manufacturer.
FIG. 8 is a diagram illustrating an example of carry-out information.
FIG. 9 is a flowchart showing processing in the network system according to the exemplary embodiment of the present invention.
FIG. 10 is a diagram for explaining a used copying machine collection process using a product collection support system according to a second embodiment of the present invention.
FIG. 11 is a diagram showing a configuration of a recovery machine replacement support system according to a second embodiment of the present invention.
12 is a diagram showing a configuration of a server system shown in FIG.
13 is a diagram showing the data structure of information recorded in the database shown in FIG. 12, (a) shows the data structure of information recorded in the area for each user, and (b) is in the area for each collection depot. The data structure of the information recorded is shown, and (c) shows the data structure of the information recorded in the exchange center area.
FIG. 14 is a diagram for explaining a business process of the recovery machine replacement system according to the second embodiment of the present invention.
FIG. 15 is a diagram for explaining a transport process of a recovery machine from another company in the process shown in FIG. 14;
16 is a diagram showing a display example of a login screen transmitted in the process shown in FIG.
17 is a diagram showing a display example of a process selection screen transmitted in the process shown in FIG.
18 is a diagram showing a display example of a collection machine bringing-in request input screen transmitted in the process shown in FIG.
FIG. 19 is a diagram showing an example of a form created in the process shown in FIG.
FIG. 20 is a flowchart for explaining recovery machine acceptance record registration processing according to the second embodiment of the present invention;
FIG. 21 is a diagram showing a display example of a carry-in request document list created by the process shown in FIG. 20;
22 is a diagram showing a display example of a bring-in request document display screen selected from the list shown in FIG. 21. FIG.
23 is a diagram showing a display example of a screen for confirming the input content of the carry-in request document shown in FIG.
FIG. 24 is a diagram showing an example of a sticker created in the second embodiment of the present invention, where (a) is an example for a collection depot and (b) is an example for an exchange center.
FIG. 25 is a diagram showing an example of a recovery machine transport report created in the second embodiment according to the present invention.
FIG. 26 is a diagram showing a display example of a collection machine transport report creation screen created in the second embodiment of the present invention.
27 is a diagram showing a display example of a screen for confirming input contents on the contact form creation screen shown in FIG. 26. FIG.
FIG. 28 is a diagram for explaining the operation of the exchange center system according to the second embodiment of the present invention;
FIG. 29 is a diagram for explaining warehousing information registration processing according to the second embodiment of the present invention;
30 is a diagram showing an example of a contact list created in the process shown in FIG. 29. FIG.
31 is a view showing a display example of a collection machine acceptance registration (center receipt confirmation) screen for editing a collection machine transport communication form selected from the contact list shown in FIG. 30. FIG.
32 is a diagram showing a display example of a screen for confirming the input content from the screen shown in FIG. 32. FIG.
FIG. 33 is a diagram showing an example of a recovery machine inventory report created in the second embodiment of the present invention.
FIG. 34 is a diagram showing an example of a collection machine collection request document created in the second embodiment of the present invention.
FIG. 35 is a diagram showing an example of a collection machine take-up request form input screen.
[Explanation of symbols]
10 Manufacturer
11 Management terminal
12 Demolition terminal
13 Transportation terminal
21 Exchange support system
22 Stock product database
23 Unloading information database
24 Communication Department
25 storage unit
26 Display section
27 Input section
28 controller
200 collection depot
300 exchange center

Claims (11)

A product collection support computer system that supports a plurality of businesses each exchanging used products of other businesses that were collected along with the sale of their products, and picking up their own products. ,
Collected product information input means for inputting collected product information representing the collected product stored in a predetermined storage location;
Stored product information that stores the collected product information input from the collected product information input unit in the storage unit, processes the collected product information stored in the storage unit, and indicates the collected product that each of the plurality of companies should collect An information processing system that creates and notifies each operator via a communication network ;
The receiving means for receiving the stored merchandise information from the information processing system via the communication network, the output means for outputting the received stored merchandise information, and the collection request information regarding the collected goods that each business operator wishes to collect is input. A take-up person information processing means arranged for the take-up person, comprising: an input means; and a sending means for sending the desired take-up information inputted by the input means via a communication network ;
Receiving information received from the information processing means for the taker via a communication network, outputting the received request information, and information processing means for the keeper arranged for the custodian;
Collected product information input means for inputting information about the collected product actually collected by each business operator to the information processing system;
With
The collected product information includes information for identifying the manufacturer of the product,
The information processing system includes the collected merchandise information input by the collected merchandise information input means and stored in the storage means, and the actually collected collection input by the picked-up merchandise information input means and stored in the storage means. from information about the product, to create a storage product information about the recovered items that have been stored in the storage location by the manufacturer, creating storage product information to inform the operator that corresponds to the manufacturer to the appropriate each storage product information that was created Based on the information stored in the notification means and the storage means, the record information collected, stored and collected at the predetermined storage location within a predetermined period is generated, and a communication network is provided to each business operator. and a record information generation and transmission means for transmitting via a
The record information generating / transmitting means registers only information related to the manufacturer corresponding to the transmission destination company as record information,
A product collection support computer system. Before Symbol recovery product information input means,
Before bringing the collection item into the predetermined storage place, and enter the carrying-desired information about the product to the desired carry, carry-request information input for the carry-seekers for notifying the information processing system via a communication network Means,
Bring-in information input means for inputting into the information processing system carry-in information related to the collected goods brought into the predetermined storage location;
Equipped with a,
The information processing system stores bring-in information input from the collected product information input unit in a storage unit, stores the carry-in information input from the carry-in information input unit in a storage unit,
The bring-in information input means is still included in the information processing system among the collected items desired to be brought in, which are specified by the bring-in request information inputted by the bring-in request information input means and stored in the information processing system. It is provided with means for extracting and displaying a collected product for which no stored information is input / stored, and accepting input of information indicating that the collected product is actually brought in for any of the displayed collected products. The product collection support system according to claim 1, wherein: Before SL information processing system, the information about the actually taken over the recovered product from the take-up product information input unit, in association with the recovery product information stored stored in said storage means, has actually taken over Or exclude the information on the collected products for which the collection request information is entered from the stored product information ,
The collected merchandise information input means is a collection of the collected goods specified by the pick-up desired information input from the take-up information processing means, that has not been entered as actually received by the pick-up merchandise information input means. A means for extracting and displaying the product, and accepting input of information indicating that the collected product is actually picked up for any of the displayed collected products;
The product collection support system according to claim 1 .   For each collected product, the information processing system includes a scheduled delivery date to a predetermined storage location, an actual delivery date, a collection business operator, a collection business operator, information identifying the product, a planned delivery date, and an actual delivery date. The product collection support system according to any one of claims 1 to 3, wherein at least one of them is stored. Before SL predetermined storage location, a plurality of first storage locations arranged one for a plurality of first storage location, one or more integrated recovered product was stored in a plurality of first storage location A second storage location of
Each the first storage location, the recovery product information input means and, conveying information input means for conveying information about the recovered product for conveying to the second storage location of the recovery products are stored for input into the information processing system And the information processing means for custodians are arranged,
Each second storage location is provided with carry-in information input means for inputting carry-in information relating to the collected goods carried from the first storage location into the information processing system, and the information processing means for the custodian ,
The information processing system assigns first identification information for management at the first storage location to the collected goods carried into each first storage location, and associates it with the assigned first identification information Then, the collected product information is stored in the storage means, and the second identification information for management at the second storage location is assigned to the collected product carried into each second storage location, and the second In association with the identification information, the first identification information, the recovered product information at the first storage location, and the recovered product information at the second storage location are associated with each other and stored in the storage means.
The product collection support system according to any one of claims 1 to 4, wherein The transport information input means extracts and displays an unachieved plan out of the input transport plan, a means for inputting the transport plan of the collected goods from the first storage location to the second storage location , Means for accepting input of information indicating that any of the collected goods related to the displayed undelivered transportation plan has been actually transported,
The carry-in information input means of the second storage location extracts unrecovered recovered products from the recovered products specified by the carry-out information input by the transport information input means of the first storage location, The product collection support system according to claim 5 , further comprising means for displaying information for specifying the collected product and receiving and inputting carry-in information regarding the displayed undelivered collected product . The information processing system includes:
About the goods carried in to the 1st storage place, it matched with the said 1st identification information, the collection | recovery company, the company which should be picked up, the information which specifies goods, and acceptance of the collection | recovery goods to the 1st storage place Scheduled date, date of receipt of collected goods to the first storage location, scheduled date of transport from the first storage location to the second storage location, or date of transport from the first storage location to the second storage location Storing the information indicating whether or not in the storage means as the collected product information,
The goods brought into the second storage location are associated with the second identification information and are scheduled to be taken out from the second storage location to each operator, and are taken out from the second storage location to each operator. The product collection support system according to claim 5 or 6 , wherein information indicating any one of days is stored in a storage unit . The information processing system includes, for each collected product, a collected business operator, a business operator to be picked up, information for identifying the product, a scheduled date for receiving the collected product in the first storage location, and a collected product in the first storage location. Acceptance date, scheduled date of transport from the first storage location to the second storage location, date of transport from the first storage location to the second storage location, and scheduled delivery from the second storage location to each operator day, product recovery support system according to claim 5 or 6 second out date from storage to each operator and stored in the storage means information including information indicating one of to, characterized in that.   The take-out information processing means displays means for displaying the collected product specified by the stored product information notified from the information processing system, and accepts input of desired collection information for any of the displayed collected products. The product collection support system according to claim 1, wherein the product collection support system is provided. The information processing means for the custodian inputs carry-out information indicating the recovered product carried out from the predetermined storage location,
The information processing system stores the carry-out information from the information processing means for the custodian in association with the collected product information stored in the information processing system, and stores the collected collected product from the stored product information. The product collection support system according to any one of claims 1 to 9, wherein the product collection support system is excluded. The information processing system performs a billing process for charging each business operator for storage and replacement work based on the number of stored and the storage period of the collected products at the predetermined storage location. The product collection support system according to any one of claims 1 to 10 .

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