JP3560795B2 - Passbook issuing method and automatic transaction device - Google Patents

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a passbook issuing method and an automatic transaction device, and more particularly, to a response when a communication failure occurs with a higher-level device during passbook issuing processing.
[0002]
[Prior art]
9 and 10 are flowcharts of an example of a passbook issuing process in a conventional automatic transaction device.
In step S1, the customer's old passbook is received.
In step S2, a new passbook is taken out of the hopper and transported to the printing unit.
[0003]
In step S3, information to be printed on the cover of the passbook is received by communicating with the host device.
In step S4, it is determined whether a failure has occurred during communication with the host device. If a failure occurs during communication with the host device, the process proceeds to step S21 described below. If no failure occurs during communication with the host device, the process proceeds to step S5.
[0004]
In step S5, the information received from the host device is printed on the cover.
In step S6, the information to be printed on the front cover of the passbook is received by communicating with the host device.
In step S7, it is determined whether a failure has occurred during communication with the host device. If a failure occurs during communication with the host device, the process proceeds to step S21 described below. If no failure occurs during communication with the host device, the process proceeds to step S8.
[0005]
In step S8, the information is received from the host device and printed on the front cover reversing section by auto-turning to the cover reversing section.
In step S9, information to be printed on the regular savings section of the passbook is received by communicating with the host device.
In step S10, it is determined whether a failure has occurred during communication with the host device. If a failure occurs during communication with the host device, the process proceeds to step S21 described below. If no failure occurs during communication with the host device, the process proceeds to step S11.
[0006]
In step S11, the information is automatically turned to the regular savings unit, and the information received from the host device is printed on the regular savings unit.
In step S12, information to be printed on the ordinary savings section of the passbook is received by communicating with the host device.
In step S13, it is determined whether a failure has occurred during communication with the host device. If a failure occurs during communication with the host device, the process proceeds to step S21 described below. If no failure occurs during communication with the host device, the process proceeds to step S14.
[0007]
In step S14, the normal savings section is automatically turned, and the information received from the host device is printed on the ordinary savings section.
In step S15, information to be recorded on the magnetic stripe of the passbook is received by communicating with the host device.
In step S16, it is determined whether a failure has occurred during communication with the host device. If a failure occurs during communication with the host device, the process proceeds to step S21 described below. If no failure occurs during communication with the host device, the process proceeds to step S17.
[0008]
In step S17, the information received from the host device is recorded on the magnetic stripe.
In step S18, the new passbook is discharged as shown in FIG. The attendant returns this passbook P to the customer.
In step S21, a notice indicating that a communication failure has occurred during the passbook issuing process is displayed on the attendant operation panel.
[0009]
Therefore, the attendant takes out the passbook in which the communication failure has occurred during the passbook issuing process and the customer's old passbook, and does not return the passbook in which the communication failure has occurred during the passbook issuing process to the customer. Then, the passbook issuing process is restarted from the beginning.
Separately from the above, when a communication failure occurs during the passbook issuing process, there is known an automatic transaction apparatus that issues a receipt printed with a notice indicating that a communication failure has occurred during the passbook issuing process.
[0010]
[Problems to be solved by the invention]
In the conventional passbook issuance process, if a communication failure occurs during the passbook issuance process, a notice indicating that a communication failure has occurred during the passbook issuance process is displayed on the attendant operation panel, or a communication failure occurs during the passbook issuance process. For example, a receipt on which a notice indicating that a problem has occurred is issued.
[0011]
However, there is a problem in that if the attendant misreads the operation panel or neglected to check the receipt, the passbook in which a communication failure occurred during the passbook issuing process is returned to the customer. In addition, there is a problem that the customer does not notice that the passbook returned from the clerk is incomplete and that the passbook cannot be used for business.
[0012]
[Means for Solving the Problems]
In order to solve the above problem, the present invention provides a passbook issuing method of printing information obtained by communicating with a higher-level device in a new passbook and then issuing the passbook. , on the cover of the new passbook, the passbook is you and performs the printing that it can not be used for transaction.
[0013]
In the passbook issuing method, when a failure occurs during communication with the host device, for example, "unfinished" is printed on the cover of the new passbook. For this reason, even if the attendant mistakes the display on the operation panel, the possibility that the passbook having a communication failure at the time of issuing the passbook is returned to the customer can be reduced. Also, even if the clerk returns the passbook to the customer, looking at the printed characters such as "unfinished" on the cover, it is clear that the passbook is unfinished and that it is impossible to make a transaction with this passbook. Become.
[0014]
Further, in order to solve the above problem, the present invention provides an automatic transaction apparatus having a passbook issuing unit for printing information obtained by communicating with a higher-level device in a new passbook and then issuing the new passbook. If a failure occurs, the cover of the new passbook by the passbook issuing unit, the passbook you and performs the printing that it can not be used for transaction.
[0015]
In the automatic transaction apparatus, when a failure occurs during communication with the host apparatus, for example, "unfinished" or the like is printed on the cover of the new passbook. For this reason, even if the attendant mistakes the display on the operation panel, the possibility that the passbook having a communication failure at the time of issuing the passbook is returned to the customer can be reduced. Also, even if the clerk returns the passbook to the customer, the passbook returned from the clerk is unfinished by looking at the printed characters such as "unfinished" on the cover, and this bankbook cannot be used for trading. You will understand.
[0016]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, the present invention will be described in more detail with reference to the embodiments shown in the drawings. Note that the present invention is not limited to this.
FIG. 1 is a block diagram of an automatic transaction apparatus according to one embodiment of the present invention.
The automatic transaction apparatus 100 includes a customer / clerk operation unit 10 for guiding a customer or a clerk for an operation or receiving an instruction or input from the customer or a clerk, and reading a magnetic stripe of a cash card or a transfer card. A card processing unit 20 for writing / writing, a bill receiving / dispensing unit 30 for depositing / dispensing and counting bills, a coin depositing / dispensing unit 40 for depositing / dispensing and counting coins, and a journal. A journal recording unit 50, a passbook entry / issuing unit 60 for issuing a passbook entry or issuance of a new passbook, a receipt processing unit 70 for issuing a receipt in which the contents of a transaction are printed, and a host computer 110 as a host device. It comprises a central processing unit 80 connected by a connection unit 95 and a storage unit 90 for storing data.
[0017]
When a new passbook is issued, the central processing unit 80 transmits the customer-specific data and the amount read from the old passbook to the host computer 110, and the host computer 110 checks the result of the comparison of the customer-specific data and the balance. And so on.
FIG. 2 is an external perspective view of the automatic transaction apparatus 100.
[0018]
1 the casing 2 is Handled business display, 3 card insertion outlet 4 receipt outlet 5 bankbook insertion outlet 6 coin receiving and dispensing port, 7 is a bill receiving and dispensing port, 8 Display, It is a touch panel.
The card insertion / ejection port 3 is connected to the card processing unit 20. The receipt outlet 4 is connected to the receipt processing unit 70. The passbook insertion / ejection port 5 is connected to the passbook entry / issuing unit 60. The coin deposit and withdrawal port 6 is connected to the coin deposit and withdrawal unit 40. The banknote pay-in / pay-out port 7 is connected to the banknote pay-in / pay-out section 30.
[0019]
FIG. 3 is a detailed block diagram of the passbook entry / issuing unit 60.
The passbook entry / issuing section 60 includes a hopper section 62 for stacking a plurality of new passbooks, a transport section 63 for conveying the passbook, a page turning section 64 for turning an arbitrary page of the passbook, and printing information on the passbook. A magnetic stripe reading / writing unit 66 for reading information on or writing information on the magnetic stripe of the passbook; a capturing unit 67 for capturing a passbook in which a communication failure has occurred during the issuing process; And a control unit 61 for controlling the operation of each unit and receiving information to be printed on a passbook and information to be written on a magnetic stripe via the central control unit 80 of the automatic transaction apparatus 100.
[0020]
The transport unit 63 takes out one new passbook from the hopper unit 62 and transfers the passbook between the page turning unit 64, the printing unit 65, the magnetic stripe reading / writing unit 66, and the loading unit 67. To be transported. Further, the transport unit 63 stores the passbook inserted from the passbook insertion / ejection port 5 of the automatic transaction apparatus 100 into the page turning unit 64, the printing unit 65, the magnetic stripe reading / writing unit 66, the loading unit 67. Transport between
[0021]
4 and 5 are flowcharts of passbook issuing processing in the automatic transaction apparatus 100.
In step S1, the old passbook of the customer inserted from the passbook insertion / ejection port 5 is received. The customer-specific information recorded on the magnetic stripe of the old passbook is read by the magnetic stripe reading / writing unit 66 of the passbook entry / issuing unit 60, and the information is connected to the control unit 61 and the central control unit 80. The data is transmitted to the higher-level device 110 via the unit 95. In this step, the collation based on the personal identification number or the like may be performed.
[0022]
In step S2, the transport section 63 of the passbook entry / issuing section 60 takes out a new passbook from the hopper section 62 and transports it to the printing section 65.
In step S3, the central processing unit 80 receives information to be printed on the cover of the passbook by communicating with the host device 110 via the connection unit 95.
In step S4, the central processing unit 80 determines whether a failure has occurred during communication with the host device 110. If a failure occurs during communication with the host device 110, the process proceeds to step S19 described below. If no failure occurs during communication with the host device 110, the process proceeds to step S5.
[0023]
In step S5, the printing unit 65 of the passbook entry / issuing unit 60 receives the information received from the host device 110 via the central control unit 80 and the control unit 61, and prints the information on the cover.
In step S6, the central processing unit 80 receives, via the connection unit 95, information to be printed on the passbook cover return unit by communicating with the host device 110.
[0024]
In step S7, the central processing unit 80 determines whether a failure has occurred during communication with the host device 110. If a failure occurs during communication with the host device 110, the process proceeds to step S19 described below. If no failure occurs during communication with the host device 110, the process proceeds to step S8.
In step S8, the page turning section 64 performs an auto-turn to the cover reversing section, and the printing section 65 of the passbook entry / issuing section 60 transmits the information received from the host device 110 via the central control section 80 and the control section 61. And prints that information on the front cover.
[0025]
In step S9, the central processing unit 80 receives, via the connection unit 95, information to be communicated with the host device 110 and to be printed on the regular savings unit of the passbook.
In step S10, the central processing unit 80 determines whether a failure has occurred during communication with the host device 110. If a failure occurs during communication with the host device 110, the process proceeds to step S19 described below. If no failure occurs during communication with the host device 110, the process proceeds to step S11.
[0026]
In step S11, the page turning unit 64 automatically turns to the regular savings unit, and the printing unit 65 of the passbook entry / issuing unit 60 transmits the information received from the host device 110 via the central control unit 80 and the control unit 61. And print the information on the regular savings unit.
In step S12, the central processing unit 80 receives information to be printed on the ordinary savings unit of the passbook by communicating with the host device 110 via the connection unit 95.
[0027]
In step S13, the central processing unit 80 determines whether a failure has occurred during communication with the host device 110. If a failure occurs during communication with the host device 110, the process proceeds to step S19 described below. If no failure occurs during communication with the host device 110, the process proceeds to step S14.
In step S14, the page turning unit 64 automatically turns to the ordinary savings unit, and the printing unit 65 of the passbook entry / issuing unit 60 transmits the information received from the host device 110 via the central control unit 80 and the control unit 61. And the information is printed on the ordinary savings department.
[0028]
In step S15, the central processing unit 80 receives information to be recorded on the magnetic stripe of the passbook by communicating with the host device 110 via the connection unit 95.
In step S16, the central processing unit 80 determines whether a failure has occurred during communication with the host device 110. If a failure occurs during communication with the host device 110, the process proceeds to step S19 described below. If no failure occurs during communication with the host device 110, the process proceeds to step S17.
[0029]
In step S17, the page turning section 64 automatically turns to the page to which the magnetic stripe is fixed, and the magnetic stripe reading / writing section 66 of the passbook entry / issuing section 60 transmits the information received from the host device 110 to the center. The information is received via the control unit 80 and the control unit 61, and the information is recorded on the magnetic stripe.
In step S18, the new passbook is discharged.
[0030]
In step S19, the page turning section 64 automatically turns the passbook in which a communication failure has occurred during the issuing process to the cover.
In step S20, the printing unit 65 of the passbook entry / issuing unit 60 prints the characters "incomplete" on the cover of the passbook.
In step S21, as shown in FIG. 6, a notice indicating that a communication failure has occurred during the passbook issuing process is displayed on the attendant operation panel.
[0031]
Then, when the clerk presses the “reset” button on the clerk operation panel, the passbook and the customer's old passbook are conveyed to the capture section 67 of the passbook entry / issuing section 60. Then, a clerk takes out the passbook and the customer's old passbook from the import unit 67.
FIG. 7 shows a perspective view of the passbook P taken out of the take-in section 67. Since the word "unfinished" is printed on the cover of the passbook P, it can be clearly understood that the passbook P has a communication failure during the issuing process. It should be noted that even if the clerk returns the passbook P to the customer by mistake, the customer can easily understand that the passbook is incomplete and that the passbook cannot be traded.
[0032]
In the automatic transaction apparatus 100, the character "incomplete" is printed on the cover of the passbook in which a communication failure has occurred during the issuing process. Therefore, it is possible to prevent the attendant from returning the passbook in which the communication failure has occurred during the issuing process to the customer. Further, even if the attendant mistakenly returns this passbook to the customer, the customer can easily recognize that the passbook is incomplete.
[0033]
In the above description, “unfinished” characters are printed on the cover of a passbook in which a communication failure has occurred during the issuing process. However, as shown in FIG. By overwriting “****”, the content printed in advance may be deleted.
[0034]
【The invention's effect】
As described above, according to the present invention, when a failure occurs during communication with a higher-level device , a print indicating that the passbook cannot be used for transactions is printed on the cover of the new passbook. For this reason, it is possible to easily recognize a new passbook in which a communication failure has occurred during the issuing process, and it is possible to prevent a clerk from returning such a new passbook to the customer. Further, even if the attendant erroneously returns the passbook to the customer, the customer can easily recognize that the passbook is incomplete and cannot be used for transactions .
[Brief description of the drawings]
FIG. 1 is a block diagram of an automatic transaction apparatus according to the present invention.
FIG. 2 is an external perspective view of the automatic transaction apparatus of FIG. 1;
FIG. 3 is a detailed block diagram of a passbook entry / issuing unit of the automatic transaction apparatus of FIG. 1;
FIG. 4 is a flowchart of passbook issuing processing according to the present invention.
FIG. 5 is a flowchart continued from FIG. 4;
FIG. 6 is an illustration of an attendant operation panel.
FIG. 7 is an exemplary diagram of a passbook in which a communication failure has occurred during the issuing process.
FIG. 8 is another example of a passbook in which a communication failure has occurred during the issuing process.
FIG. 9 is a flowchart of a conventional passbook issuing process.
FIG. 10 is a flowchart continued from FIG. 9;
FIG. 11 is an exemplary diagram of a new passbook.
[Explanation of symbols]
REFERENCE SIGNS LIST 100 Distance measuring device 110 Host device 60 Passbook entry / issuing unit 61 Control unit 62 Hopper unit 63 Transport unit 64 Page turning unit 65 Printing unit 66 Magnetic stripe reading / writing unit 67 Importing unit

Claims (7)

In a passbook issuing method of printing information obtained by communicating with a higher-level device in a new passbook and then issuing the passbook,
A method for issuing a passbook, comprising, if a failure occurs during communication with a host device, printing on the cover of the new passbook, indicating that the passbook cannot be used for transactions . The information to be printed on the cover is received by communicating with the host device, and the information is printed on the cover of the new passbook.The information to be printed on the cover return part is received by communicating with the host device, and the information is returned to the cover. The information to be printed on the periodic savings unit is received by printing on the unit and communicating with the host device, the information is printed on the periodic saving unit, and the information on the ordinary savings unit is received by communicating with the host device. The information is printed on the ordinary savings unit, the information to be recorded on the magnetic stripe is received by communicating with the host device, the information is recorded on the magnetic stripe, and after all the information is printed or recorded, the passbook is issued. The passbook issuing method
A method for issuing a passbook, comprising, if a failure occurs during communication with a host device, printing on the cover of the new passbook, indicating that the passbook cannot be used for transactions . In claim 1 or claim 2,
A passbook issuance method comprising, if a failure occurs during communication with a host device, printing a character indicating that the passbook cannot be used for a transaction on the cover of the new passbook . In claim 1 or claim 2,
If a failure occurs during communication with a higher-level device, a passbook issuance method that performs overwriting printing to erase the printed content at the location where the cover was printed. In an automatic transaction device having a passbook issuing unit that issues the passbook after printing information obtained by communicating with the host device in a new passbook,
An automatic transaction apparatus, wherein when a failure occurs during communication with a higher-level apparatus, the passbook issuing unit prints on the cover of the new passbook, indicating that the passbook cannot be used for transactions. In claim 5,
An automatic transaction apparatus characterized in that when a failure occurs during communication with a higher-level device , a character indicating that the passbook cannot be used for transactions is printed on the cover of the new passbook . In claim 5,
If a failure occurs during communication with a higher-level device, an automatic transaction apparatus performs overwrite printing to erase the print content at the place where the cover was printed.

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