JP3368311B2 - Equipment failure reporting device - Google Patents

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a device for informing a maintenance person of a line of a failure of an equipment machine in a production line.

[0002]

2. Description of the Related Art Conventionally, when a failure occurs in an equipment machine in a production line, a facility failure notification device in the equipment premises is used to notify maintenance personnel of the production line in the equipment premises.
The failure occurrence and details of the failure were notified.

Further, not only the equipment on the premises but also an external management device is notified by a facility failure notification device having a failure occurrence notification and a failure content notification function to a person in charge of maintenance of the production line in the equipment premises. There were things.

There are the following equipment failure notification devices. (B) A visual equipment failure notification device such as a cylindrical indicator light (three colors of red, green, and yellow are often used). (B) Audible notification means such as a buzzer, chime, and local broadcast. (C) An equipment failure notification device by means of notification means using on-premise radio.

[0005]

However, since such a conventional equipment failure reporting device unilaterally reports equipment failure, it is not guaranteed that the maintenance person has acquired the maintenance instruction information. There was a problem.

Further, there is a problem that it is difficult to deal with the case where there is no contact from the maintenance person, and the machine stoppage time becomes long until another maintenance person is called, resulting in an increase in production loss. there were.

Further, depending on the contents of the equipment failure, the maintenance personnel who have obtained the maintenance instruction information may not be able to take measures, and there is also the problem that it may be necessary to call again the maintenance personnel with higher technology. It was

The present invention has been made by paying attention to such a conventional problem. When an equipment failure occurs, it is assured that the maintenance person has surely obtained the maintenance instruction information and the maintenance person is in charge. If there is no contact from the
It is an object of the present invention to provide an equipment failure notification device which can automatically notify a substitute person and can automatically notify an optimum maintenance person who can cope with the failure.

[0009]

In order to achieve the above-mentioned object, in the invention according to claim 1, in an equipment failure notification device for notifying a maintenance person of a line of a failure occurrence of the equipment in a production line, Equipment management means for receiving equipment failure information and outputting maintenance instruction information of the equipment machine, information transmission means for receiving maintenance instruction information from the equipment management means and transmitting the maintenance instruction information, and information transmission Notification means for receiving the maintenance instruction information from the means and notifying the maintenance person of the maintenance instruction information, and confirmation information for inputting the maintenance confirmation information by the maintenance person who receives the maintenance instruction information from the notification means input means, storage means for storing a history of such integrity confirmation information inputted from the maintenance instruction information and the confirmation information input means the facility management means instructs, of the mechanical equipment Corresponding to the facility code and each failure code
Maintenance personnel table with maintenance personnel code to
The equipment failure information from the above equipment is
It has the equipment code and failure code according to
The means is the equipment in the equipment failure information received from the equipment machine.
Equipment of maintenance personnel table based on equipment code and failure code
A combination of a code and a failure code can respond to a failure.
Determine the most suitable maintenance personnel and notify the relevant maintenance personnel.
It is characterized in that the information communication means is notified of the maintenance instruction information to be performed .

According to the second aspect of the invention, the production line is
Inform the maintenance personnel of the line that a machine failure has occurred.
The equipment failure reporting device
Equipment for receiving information and outputting maintenance instruction information of the equipment machine
The management means and the maintenance instruction information from the equipment management means are received.
An information transmitting unit for transmitting the maintenance instruction information by receiving the information;
Receiving the maintenance instruction information from the information transmission means and issuing the maintenance instruction
Informing means for informing information to a maintenance person, and the informing means
The maintenance person who received the notification of the maintenance instruction information
Confirmation information input means for inputting all confirmation information and the above equipment
Enter the maintenance instruction information and the confirmation information specified by the management method.
Accumulation of history of maintenance confirmation information etc. input by force means
Storage means, and the storage means is a storage means.
From the history information accumulated in the column, the failure occurrence number for each equipment
Number, failure stop time, average number of failures in all equipment, failure stop
Response from notification to confirmation input by each person in charge of downtime and maintenance
Response from notification of time and average of all maintenance personnel to confirmation input
Time, number of times notifications are made by each maintenance person, and all maintenance personnel
A special feature is that the average number of times of notifications can be provided on request.
To collect .

[0011]

[0012]

[0013]

[0014]

[0015]

[0016]

[0017]

[0018]

[0019]

[0020]

[0021]

[0022]

Therefore, in the present invention, when the equipment failure occurs, the equipment management means can notify the notification means of the maintenance instruction information through the information transmitter, so that the equipment where the failure has occurred and the failure content From the viewpoint, it is possible to notify the maintenance person who can respond most appropriately to the maintenance instruction information.

Further, in the present invention, since the maintenance person inputs the maintenance confirmation information with respect to the obtained maintenance instruction information, the maintenance person can know whether or not the maintenance instruction information can be obtained.

Further, according to the present invention, when the maintenance confirmation information is not input to the confirmation information input terminal for a certain period of time after the maintenance instruction information is notified, the agent is informed of the maintenance instruction information. Measures can be taken reliably.

Further, in the present invention, the history of maintenance instruction information notification and maintenance information confirmation input is accumulated in the database, the time from the instruction generation to the confirmation input can be quantitatively grasped, and the speedy implementation of countermeasures against equipment failure etc. The effect that it leads to the improvement of is obtained.

[0027]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of an equipment failure notification device according to the present invention will be described below with reference to the drawings.

FIG. 1 shows the configuration of an embodiment of the equipment failure notification device according to the present invention.

This equipment failure notification device receives equipment failure information 51 from the equipment machine and transmits maintenance instruction information 53 to the information transmitter 2 to function as equipment management controller 1 and equipment management. When the maintenance instruction information 53 is received from the controller 1, the information transmitter 2 that functions as an information transmitting unit that transmits the maintenance instruction information 55 to the maintenance person in question, and the maintenance instruction information 55 received from the information transmitter 2 in the maintenance person in charge. Pager 3, which functions as a notification means to notify the person concerned, the relevant maintenance person,
In order to confirm that the maintenance instruction information 55 has been received, the confirmation information input terminal 4 for inputting the maintenance confirmation information 56 and the equipment management controller 1 from the equipment failure history 52, the maintenance instruction history 54, the maintenance confirmation history 57 and the equipment restoration history. It comprises a history database 5 for receiving, accumulating and managing 59.

FIG. 2 shows the configuration of the facility management controller 1 according to this embodiment.

When the equipment management controller 1 receives the equipment failure information 51 and the equipment restoration information 58 from the equipment, the equipment management controller 1 notifies the equipment information collector 22 and the maintenance confirmation information input terminal 3 notifies the maintenance confirmation information 56. When receiving the notification of the equipment failure information 51 from the reception information control unit 21 and the reception information control unit 21 that notifies the confirmation information collection unit 23 when receiving the
The maintenance instruction creation unit 25 is notified, the facility failure history 52 is notified to the history information storage unit 24, and the facility restoration information 58 is sent.
Upon receipt of the notification, the facility information collection unit 22 that notifies the history information storage unit 24 of the facility recovery history 58, the reception information control unit 2
When the notification of the maintenance confirmation information 56 is received from 1, the confirmation information collection unit 23 and the facility information collection unit 22 which notify the history information storage unit 24 of the maintenance confirmation history 57 and instruct the timer unit 27 to reset the count. Equipment failure information 5
1 and the equipment restoration information 58 are notified, the time of occurrence information is added, each is accumulated in the history database 5 as the equipment failure history 52 and the equipment restoration history 59, and the maintenance information is confirmed by the confirmation information collecting unit 23. When the notification of information 56 is received, the occurrence time information is added, and the maintenance confirmation history 5
7 is stored in the history database 5, and further, the maintenance instruction information 5 is supplied from the maintenance instruction creating unit 25 and the proxy determining unit 28.
When the notification of No. 3 is received, the occurrence time information is added, and the maintenance instruction information 53 is accumulated from the history information storage unit 24, the facility information collection unit 22, and the substitute deciding unit 28, which is stored in the history database 5 as the maintenance instruction history 54. When the notification of the maintenance instruction information 53 is received from the maintenance instruction creating unit 25 and the maintenance instruction creating unit 25, the maintenance instruction information 55 is transmitted to the information transmitter 2.
When receiving a set command from the maintenance instruction transmission unit 26 and the maintenance instruction transmission unit 26 that instruct the timer unit 27 to set the count, the timer unit 27 starts counting, and the confirmation information collection unit 23 issues a reset instruction within a certain period of time. If not received, a time-out instruction is issued to the proxy deciding section 28, and if a reset instruction is received from the confirmation information collecting section 23 within a certain time, the operation is terminated, and the timer section 27 and the timer section When a time-out command is received from 27, the proxy determining unit 28 determines a proxy and notifies the maintenance instruction creating unit 25 of new maintenance instruction information 53 by using the proxy as a maintenance person.

FIG. 3 shows a data table of a data format of various data exchanged between the respective constituent elements according to the present embodiment.

Data format 31 of equipment failure information
Is composed of a facility code corresponding to the faulty facility and a fault code corresponding to the fault content.

Data format 32 of equipment failure history
Is composed of the equipment code, the failure code, and failure occurrence time data.

Data format 33 of maintenance instruction information
Is composed of a maintenance person code corresponding to the maintenance person in charge of maintenance, a substitute flag indicating the presence or absence of a substitute, a maintenance instruction code corresponding to the maintenance instruction content, the equipment code, and the failure code.

Data format 34 of maintenance instruction history
Is a maintenance person code corresponding to the maintenance person in charge of maintenance, a proxy flag indicating the presence or absence of a substitute, a maintenance instruction code corresponding to the maintenance instruction content, the equipment code, the failure code,
It is composed of instruction generation time data.

The data format 35 of the maintenance instruction information displayed on the pager owned by the maintenance person is composed of the corresponding maintenance person code, the substitute flag, the maintenance instruction code, the equipment code, and the failure code. It

Data format 36 of maintenance confirmation information
Is composed of a corresponding maintenance person code, the proxy flag, the maintenance instruction code, the equipment code, and the failure code.

Data format of maintenance confirmation history 37
Is composed of a corresponding maintenance person code, the proxy flag, the maintenance instruction code, the equipment code, the failure code, and instruction generation time data.

Data format 38 of equipment restoration information
Is composed of the equipment code.

Data format 39 of equipment restoration history
Is composed of the equipment code and failure recovery time data.

FIG. 4 shows a maintenance personnel table 41 showing maintenance personnel codes and maintenance instruction codes corresponding to each equipment code and each failure code, and an agent code corresponding to the maintenance personnel code. The proxy table 42 shown is shown.

As shown in the maintenance staff table 41, by the combination of the equipment code and the failure code,
The relevant person in charge of maintenance and the content of relevant maintenance instructions will be determined.

As shown in the proxy table 42, the maintenance staff has a corresponding proxy.

Next, the operation of the equipment failure notifying apparatus according to this embodiment configured as shown in FIG. 1 will be described in detail.

In this embodiment, when a facility failure occurs in the facility machine, the facility management controller 1 receives the facility failure information 51 from the facility machine, adds the time of occurrence to the information, and records it as a facility failure history 52. Store in database 5. After that, equipment management controller 1
Determines the most suitable maintenance person from the equipment code and the failure code that compose the equipment failure information 51, notifies the information communication device 2 of the maintenance instruction information 53 to be notified to the corresponding maintenance person, and the maintenance instruction information 53. The maintenance instruction information creation time is added to the above, and the maintenance instruction history 54 is stored in the history database 5.

The information transmitter 2 is the equipment management controller 1
Upon receiving the notification of the maintenance instruction information 53, the maintenance instruction information 55 is notified to the pager 3 owned by the person in charge of maintenance.

The person in charge of maintenance receives the maintenance instruction information 55 by the pager 3, knows what kind of trouble has occurred in which facility, and what kind of maintenance is required, and moves to the place where the equipment is located. . After that, the relevant maintenance person inputs the maintenance confirmation information 54 through the confirmation information input terminal 4 installed near the equipment, and starts the maintenance.

The confirmation information input terminal 4 notifies the facility management controller 1 of the maintenance confirmation information 56 input by the person in charge of maintenance.

When the facility management controller 1 receives the notification from the confirmation information input terminal 4, the facility management controller 1 adds the occurrence time information to the maintenance confirmation information 56 and stores it in the history database 5 as the maintenance confirmation history 57.

After the facility management controller 1 notifies the information transmitter 2 of the maintenance instruction information 53, the maintenance confirmation information 56 is received from the confirmation information input terminal 4 even if a predetermined time has elapsed.
Is not notified, the facility management controller 1
The proxy is determined, the maintenance instruction information 53 is created again, and the information transmitter 2 is notified. In that case, the facility management controller 1 adds the creation time information to the facility instruction information and stores it as the maintenance instruction history 54 in the history database 5. If the proxy is not set in advance, no proxy notification will be given.

After that, when the equipment is restored from the failure, the equipment management controller 1 sends the equipment restoration information 58 from the equipment.
In response to the notification, the facility management controller 1 adds the occurrence time information to the facility restoration information 58 and stores it in the history database 5 as a facility restoration history 59.

Next, the operation when the equipment failure occurs in the equipment management controller 1 configured as shown in FIG. 2 will be described in detail with reference to the flowchart shown in FIG. The information received by the facility management controller 1 is
Equipment failure information 51, equipment restoration information 58, maintenance confirmation information 5
The description will be made on the assumption that there are only three (6).

When the facility management controller 1 receives information from the facility machine (step 100 "Yes"), the facility management controller 1 determines whether the information is the facility failure information 51 (step 110).

If the information is not the equipment failure information 51 (step 110 "no"), it is determined whether the information is equipment restoration information 58 or maintenance confirmation information 56 (step 200).

When the information is the equipment restoration information 58 (step 200 "yes"), the equipment management controller 1 receives the equipment restoration information 58 (step 210),
The equipment restoration information 58 is stored in the history database 5 as the equipment restoration history 59 (step 220), and the process returns to the start.

When the information is the maintenance confirmation information 56 (step 200 "no"), the equipment management controller 1
Receives the maintenance confirmation information 56 (step 230), resets the timer of the timer unit 27 (step 240),
The maintenance confirmation information 56 is stored in the history database 5 as the maintenance confirmation history 57 (step 250), and the process returns to the start.

When the information is the equipment failure information 51 (step 110 "yes"), the equipment management controller 1 receives the equipment failure information 51 (step 120),
The equipment failure information 51 is accumulated in the history database 5 as the equipment failure history 52 (step 130), the corresponding maintenance person is determined from the equipment code and the failure code in the equipment failure information 51 (step 140), and the maintenance instruction information 53. Is created (step 150), and the maintenance instruction information 53 is transmitted to the information transmitter 2 (step 16).
0). Then, the facility management controller 1 stores the maintenance instruction information 53 as the maintenance instruction history 54 in the history database 5 (step 170).

The equipment management controller 1 judges whether or not a substitute has been set for the maintenance person (step 180). If not set (step 180 "none"), the process returns to the start and is set. If so (step 180 "Yes"), the timer of the timer unit 27 is set (step 300). Then, the timer unit 27
Determines whether a certain time has passed (step 31
0), after a certain period of time (step 310 “yes”
s "), determine the appropriate agent (step 320),
Returning to step 150, the maintenance instruction information 53 is created (step 150).

Therefore, according to the present embodiment, the facility management controller 1 receives the facility failure information 51 from the facility machine, determines the corresponding maintenance person, and determines the failed facility machine, the failure content, the maintenance instruction content, etc. Of the maintenance instruction information 53 is transmitted to the information transmitter 2, the information transmitter 2 having received the maintenance instruction information 53 communicates the maintenance instruction information 53 to the pager 3 held by the person in charge of maintenance. By
The maintenance instruction information 53 can be notified.

Further, according to this embodiment, the maintenance person in question inputs the maintenance confirmation information 56 to the confirmation information input terminal 3 with respect to the obtained maintenance instruction information 53, and the confirmation information input terminal 3 confirms the maintenance confirmation. Since the information 53 is notified to the facility management controller 1, the facility controller 1 can know whether the maintenance person in charge can obtain the maintenance instruction information 53, and if the maintenance confirmation information 56 for the maintenance instruction information 53 is received. When the notification is not given for a certain period of time, the maintenance instruction information 53 is notified to the agent corresponding to the maintenance person in question, so that the countermeasure against the equipment failure can be surely implemented.

Further, in the present embodiment, the equipment failure information 5
1, the history of the maintenance instruction information 53, the maintenance confirmation information 56, and the equipment restoration information 58 is accumulated in the history database 5. Therefore, from the history information accumulated in the history database 5, the person in charge of improving the line is Number of failure occurrences and failure stop times, average number of failure occurrences and failure stop times for all equipment, response time from notification to confirmation input for each maintenance person, response time from notification to confirmation input of all maintenance personnel averages, maintenance It is possible to obtain information about the number of agency calls for each person in charge and the average number of agency calls for all maintenance personnel, and based on such information, it is possible to proceed with line improvement activities.

[0063]

As described above, according to the present invention, it is possible to notify the maintenance person who can respond most appropriately in view of the equipment in which the failure has occurred and the details of the failure.

Further, in the present invention, the corresponding maintenance person can obtain the maintenance instruction information through the notifying means.

Further, in the present invention, since the corresponding maintenance person inputs the maintenance confirmation information with respect to the obtained maintenance instruction information, it is possible to know whether the corresponding maintenance person can obtain the maintenance instruction information. .

Further, in the present invention, when the maintenance confirmation information for the maintenance instruction information is not notified for a certain period of time, the agent is informed of the maintenance instruction information, so that the countermeasure against the equipment failure can be surely implemented. .

Further, in the present invention, the maintenance instruction information and the history of confirmation of the maintenance information are accumulated in the database, and the time from the instruction generation to the confirmation input can be grasped quantitatively. The effect is that it leads to improvement.

[Brief description of drawings]

FIG. 1 is a configuration diagram showing an embodiment of an equipment failure notification device according to the present invention.

FIG. 2 is a configuration diagram of a facility management controller according to the present embodiment.

FIG. 3 is a configuration diagram of a data format of various types of data exchanged between each component according to the present embodiment.

FIG. 4 relates to the present embodiment, a maintenance staff table (1) showing maintenance staff codes and maintenance instruction codes corresponding to each equipment code and each failure code, and a proxy code corresponding to the maintenance staff code. (2), which represents the proxy.

FIG. 5 is a flowchart showing processing when a failure occurs in the equipment failure notification device according to the present embodiment.

[Explanation of symbols]

1 Facility Management Controller 2 Information Transmitter 3 Pager 4 Confirmation Information Input Terminal 5 History Database 21 Reception Information Control Unit 22 Facility Information Collection Unit 23 Confirmation Information Collection Unit 24 History Information Storage Unit 25 Maintenance Instruction Creation Unit 26 Maintenance Instruction Transmission Unit 27 Timer section 28 Agent determining section 31 Equipment failure information data format 32 Equipment failure history data format 33 Maintenance instruction information data format 34 Maintenance instruction history data format 35 Maintenance instruction information data format 36 displayed on pager 36 Maintenance Data format of confirmation information 37 Data format of maintenance confirmation history 38 Data format of equipment restoration information 39 Data format of equipment restoration history 41 Maintenance person table 42 Agent table 51 Equipment failure information 52 Equipment failure history 53 Maintenance Display information 54 conservation designation history 55 conservation instruction information (pager display) 56 conservation confirmation information 57 conservation confirmation history 58 equipment recovery information 59 equipment recovery history

Continuation of front page (56) Reference JP-A-6-20176 (JP, A) JP-A-6-152798 (JP, A) JP-A-4-157599 (JP, A) JP-A-5-114093 (JP , A) JP-A-6-37864 (JP, A) JP-A-5-128393 (JP, A) JP-A-6-215282 (JP, A) JP-A-7-264313 (JP, A) (58) Fields investigated (Int.Cl. ⁷ , DB name) H04Q 9/00-9/16

Claims (2)

(57) [Claims] 1. A failure of an equipment machine in a production line
To the maintenance staff of the line
And Maintenance of equipment by receiving equipment failure information from equipment
Facility management means for outputting instruction information, The maintenance instruction information is received from the facility management means and the maintenance is performed.
Information transmitting means for transmitting instruction information, The maintenance instruction information is received from the information transmitting means and the maintenance is performed.
An informing means for informing the maintenance person of the instruction information, Maintenance person who received the notification of maintenance instruction information from the above notification means
Confirmation information input means by which maintenance confirmation information is input by the person
When, The maintenance instruction information instructed by the facility management means and the confirmation
The history of maintenance confirmation information etc. entered from the authorization information input means
Storage means for accumulating,Corresponds to each equipment code and each failure code of the above mechanical equipment
A maintenance personnel table having maintenance personnel codes, Consists of, The equipment failure information from the above equipment can be obtained from the corresponding equipment code.
And the failure code.
Equipment code and failure in equipment failure information received from equipment
Based on the code, the equipment code and the failure code
Optimal maintenance support that can respond to failures by combining with
Information on the maintenance instructions that should be decided by the person concerned and notified to the person in charge of maintenance.
Notification to the above information and communication means Equipment characterized by
Failure reporting device. 2.Occurrence of equipment machinery failure in the production line
To the maintenance staff of the line
And Maintenance of equipment by receiving equipment failure information from equipment
Facility management means for outputting instruction information, The maintenance instruction information is received from the facility management means and the maintenance is performed.
Information transmitting means for transmitting instruction information, The maintenance instruction information is received from the information transmitting means and the maintenance is performed.
Instruction information for maintenance personnel An informing means for informing Maintenance person who received the notification of maintenance instruction information from the above notification means
Confirmation information input means by which maintenance confirmation information is input by the person
When, The maintenance instruction information instructed by the facility management means and the confirmation
The history of maintenance confirmation information etc. entered from the authorization information input means
Storage means for accumulating, Consists of Whether the storage means is history information accumulated in the storage means
, The number of failure occurrences for each equipment, failure down time,
Average number of failure occurrences, failure downtime, information for each maintenance person
Report of response time from knowledge to confirmation input, average of all maintenance personnel
Response time from knowledge to confirmation input, agent for each maintenance person
Request the number of notifications and the average number of notifications on behalf of all maintenance personnel
It can be provided according to Equipment failure reporting device.