JP3080898B2 - Telephone exchange with non-billing answering machine message playback function - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a telephone exchange having a non-billing answering machine message reproducing function, and more particularly to a telephone exchange having a non-billing answering machine message reproducing function of a voice storage device.

[0002]

2. Description of the Related Art Conventionally, this type of telephone exchange with an answering machine service function has been proposed to realize an answering machine message storage / playback function without adding it to a telephone set, as disclosed in Japanese Patent Application Laid-Open No. 5-292205, for example. Used.

FIG. 5 is a block diagram showing a configuration of a conventional telephone exchange having an answering machine service function. This telephone exchange has an audio storage / reproducing device 14 in an exchange 3a provided with a storage program control electronic exchange comprising a time-division communication path 8a of a telephone, a control device 7a and a trunk circuit 9a, and performs analog voice signal or digital exchange. It accumulates and plays back messages that are voice signals. Further, when a message is stored in the voice storage / reproduction device 14, the exchange 3a is provided with a notification function for performing message storage notification to the subscriber telephone, and the answering machine function of the subscriber telephone 1a is provided in the voice storage / reproduction device 14. Run with

[0004]

In the above-mentioned conventional telephone switchboard with the answering machine service function, since the same telephone line is used as a normal telephone call, it is necessary for the telephone carrier to collect the telephone charge from the user. . Therefore, there is a problem that the call charge is borne by the user when the answering machine message is reproduced.

SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide a telephone exchange having a non-charged answering machine message reproducing function for non-charging a call charge when reproducing a message of an answering machine service provided by the exchange.

[0006]

SUMMARY OF THE INVENTION In order to solve the above-mentioned problems, a telephone exchange having a non-billing answering machine message reproducing function of the present invention stores an answering machine which receives a request for reproducing an answering machine message according to an instruction from a telephone, and stores an answering machine message. A telephone exchange having an answering machine message reproducing function, comprising a voice storage device for reproducing and a voice storage device exchange station connected to the voice storage device, wherein the voice storage device has a data control unit for controlling input / output of transmission / reception data; A voice data control unit that controls input and output of voice data such as an answering machine message, an answering machine message storage unit that holds an answering machine message, a message management unit that manages an answering machine message, and an advertisement message storage unit that holds an additional message , An additional message management unit that manages additional messages, and a reception from the data control unit. And billing determined by the contents of the data, performs a response reception data to the data control unit,
It is characterized by having a message control charging judgment unit for reproducing the answering machine message to the message management unit and the additional message management unit.

[0007] Further, the message control billing judging unit receives a request for reproducing the answering machine message from the data control unit,
Preferably, the method of playing the answering machine message is determined.

[0008] Further, the message control charging judgment unit instructs the additional message management unit to reproduce the advertisement message during non-charging reproduction, and instructs the message management unit to reproduce the answering machine message. It is preferable to instruct reproduction only to the message management unit.

Further, it is preferable that the additional message management unit retrieves an advertisement message registered in advance from the advertisement message storage unit and reproduces the advertisement message via the audio data control unit.

It is preferable that the message management unit retrieves the answering machine message from the answering machine message storage unit and reproduces the answering machine message via the voice data control unit.

[0011]

[0012]

[0013]

[0014]

[0015] The telephone switchboard with a non-charged answering machine message reproducing apparatus of the present invention, in particular, adds an advertisement message so that the call charge for the user when reproducing the answering machine message is not charged. More specifically, the voice storage device includes means for determining whether to charge or not to charge, and means for reproducing an advertisement message. In addition, the slave for the advertising message
It is also characterized by charging for volume . Specifically, it includes means for counting the number of times the advertisement message has been reproduced and charging the user.
The means for judging charging / non-charging is determined by newly providing a number to be dialed by the user when the answering machine message is reproduced, and adding the information to the reproduction request signal. Therefore, there is no need to change the system configuration of the switchboard with the answering machine for storing and answering message. The means for reproducing the advertisement message according to the reproduction type on the signal retrieves the message from the advertisement message storage unit and reproduces the message.

[0016]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, embodiments of the present invention will be described in detail with reference to the drawings.

FIG. 1 is a block diagram showing the configuration of a telephone exchange having a non-billing answering machine message reproducing function according to the present invention. This telephone exchange comprises an exchange 2 accommodating telephones 1a to 1n, a voice storage device 4, and a voice storage device switching center 3 connected to the voice storage device 4. Telephone 1a-
In response to the instruction from 1n, the switching center 2 that has received the answering machine message reproduction request issues an answering machine message reproduction request to the corresponding voice storage device switching station 3. The answering machine message playback request includes two telephone numbers, a conventional playback telephone number dialed by the subscriber and a new number for non-charged playback. The voice storage device switching center 3 determines whether there is an answering machine message, and if not, returns voice guidance to that effect to the switching center 2 and ends the process. If yes, the playback method specified by the subscriber is given to the voice storage and exchange 4 and a playback request is made.

FIG. 2 is a block diagram showing the configuration of the first embodiment of the voice storage device of the telephone exchange having the non-billing answering machine message reproduction function of the present invention. This voice storage device 4
Is a data control unit 42 for controlling input / output of transmission / reception data.
A voice data control unit 41 for controlling the input and output of voice data such as messages, a voice mail message storage unit 46 for storing voice mail messages, a message management unit 44 for managing the voice mail messages, and an advertisement for storing additional messages. A message storage unit 47, an additional message management unit 45 that manages the additional message, a charge determination and the like based on the content of the received data, a data response is returned, and a message is reproduced by the message management unit 44 and the additional message management unit 45. And the like, and a message control billing determination unit 43 for performing a playback request from the voice storage device exchange 3.
From the data control unit 42, the message control charging judgment unit 43
The playback method is determined here, and during non-charged playback,
It instructs the additional message management unit 45 to reproduce the advertisement message, and then instructs the message management unit 44 to reproduce the answering machine message. At the time of charging playback, the message management unit 4
4 is instructed to reproduce. In addition, a charge identification is added to the response, and the response is transmitted to the voice storage device exchange 3 via the data control unit 42. The additional message management unit 45 that has received the reproduction instruction retrieves the advertisement message registered in advance from the advertisement message storage unit 47 and reproduces the message via the audio data control unit 41. Similarly,
The message management unit 44 includes an answering machine message storage unit 46
Voice message control unit 4
1 to play the message. Further, the additional message management unit 45 also transfers the advertisement message from the advertisement message medium 50 to the advertisement message storage unit 47, and exchanges and updates the advertisement message.

Next, the operation of the embodiment of the present invention will be described in detail with reference to FIGS.

FIG. 3 is a sequence diagram showing the operation of the telephone exchange having the non-billing answering machine message reproducing function of the present invention. When there is an answering machine message and the answering machine message with the advertisement is reproduced, the connection request for reproducing the answering machine message transmitted from the telephone 1a with the dial number of the answering machine with the advertising message is sent via the exchange 2 to the voice storage device. It is sent to the exchange 3 (step A1), and the voice storage device exchange 3 sends a connection response to the exchange 2, and the telephone 1a
(Step A2). Voice storage device exchange 3
Determines whether there is an answering machine message (step A
3).

If there is no answering machine message, a response to that effect and guidance are transmitted (steps A4 and A5),
The exchange 2 performs a call disconnection process without charge based on the response information in step A4 (step A6).

If there is an answering machine message, the voice storage device 4 is started (step B1), and a start completion is received from the data control unit 42 of the voice storage device 4 (step B2).
The reproduction with the advertisement is set as the reproduction type of the message, and a request is transmitted to the voice storage device 4 (step B3). The received message control charging determining unit 43 performs charging determination based on the message reproduction type (step B4), sets the result on a response signal (step B5 or B6), and returns a response (step B7).

The message control billing judging section 43 further judges whether to add an advertisement message (step C1), and if yes, makes a request to reproduce the advertisement message to the additional message management section 45 (step C2), The advertisement message in the advertisement message storage unit 47 is reproduced via the audio data control unit 41 (step C3). When the advertisement message is not added and after the advertisement message is transmitted, a reproduction request is sent to the answering machine message management unit 44 (step C4), and the corresponding answering machine message in the answering machine message storage unit 46 is reproduced via the voice data control unit 41. (Step C5). At the time of disconnection, the exchange 2 performs step B
Based on the response information of No. 7, non-charging (no charging processing) or charging processing is executed at the time of disconnection processing (step C).
6).

As described above, according to the first embodiment of the present invention, a user can receive a service without charge by performing the same operation as a normal answering machine message reproduction from a telephone. The telecommunications carrier can set up a device for storing the advertisement message in the voice storage device and collect a charge corresponding to the call charge in the form of an advertisement fee.

Next, a second embodiment of the present invention will be described in detail with reference to the drawings.

FIG. 4 is a block diagram showing the configuration of a second embodiment of the voice storage device of the present invention. The voice storage device 5 is different from the voice storage device 4 shown in FIG. The advertisement message charging unit 51 includes a plurality of advertisement message media 50a.
-50n, a plurality of advertisement message storage units 47a-4
By counting the number of times the advertisement message stored in 7n is reproduced for each advertisement message, the advertisement fee can be collected not as a fixed charge but as a pay- as- you-go charge .

As described above, in the second embodiment of the present invention,
The feature that the advertising department is collected by pay- as- you-go is described above. For example, there is a quantitative billing method in which the advertisement is differentiated by changing the playback ratio for each advertisement message, or the playback is not performed after the playback is performed 1000 times.

[0028]

According to the telephone exchange having the function of reproducing a non-billing answering machine message according to the present invention, one telephone number for reproducing the answering machine message is provided, and this number is put on a request signal at the time of reproduction. Therefore, it is possible to determine whether to charge / non-charge, and to determine whether or not to play the advertisement message, and to play back the answering machine message without charging.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of an embodiment of the present invention.

FIG. 2 is a block diagram illustrating a configuration of a first embodiment of the voice storage device.

FIG. 3 is a sequence diagram showing an operation of the embodiment of the present invention.

FIG. 4 is a block diagram illustrating a configuration of a second embodiment of the voice storage device.

FIG. 5 is a block diagram showing an answering machine service by a conventional exchange.

[Explanation of symbols]

 1a to 1n telephone 2 exchange 3 voice storage device exchange 4 voice storage device 5 voice storage device 41 voice data control unit 42 data control unit 43 message control billing determination unit 44 message management unit 45 additional message management unit 46 answering machine message storage unit 47, 47a to 47n Advertisement message storage unit 50, 50a to 50n Advertisement message medium 51 Advertisement message charging unit 6b, 6c Subscriber circuit 7a to 7c Control unit 8a to 8b Time-division communication line 9a to 9c Trunk circuit 10a to 10c Line 14 Audio storage and playback device

Continuation of the front page (56) References JP-A-8-130579 (JP, A) JP-A-8-172495 (JP, A) JP-A-8-256211 (JP, A) JP-A-3-277061 (JP) JP-A 7-250165 (JP, A) JP-A 64-17553 (JP, A) JP-A 58-173951 (JP, A) JP-A 4-177959 (JP, A) 5-260185 (JP, A) JP-A-8-186645 (JP, A) (58) Fields investigated (Int. Cl. ⁷ , DB name) H04M 3/42-3/50 H04M 15/00-15 / 38

Claims (5)

(57) [Claims] An exchange which receives a request for reproducing an answering machine message in accordance with an instruction from a telephone, a voice storage device for storing and reproducing the answering machine message, and a voice storage device switching station connected to the voice storing device. In a telephone exchange having an answering machine message playback function, the voice storage device controls a data input / output of transmission / reception data; a voice data control unit controls input / output of voice data such as the answering machine message; An answering machine message storage unit for holding the answering machine message, a message managing unit for managing the answering machine message, an advertisement message storing unit for holding the additional message, an additional message managing unit for managing the additional message, and a reception from the data control unit The charge is determined based on the content of the data, and the data Perform the response of signal data, the message management unit, a reproduction instruction of the voice mail message to the additional message management unit, and before
And a message control charging determining unit for instructing the reproduction of the additional message . 2. The non-billing method according to claim 1, wherein the message control charging determination unit receives a request for reproducing the answering machine message from the data control unit and determines a method for reproducing the answering machine message. Telephone exchange with answering machine message playback function. 3. The non-billing message control charging determination unit instructs the additional message management unit to reproduce an advertisement message, and instructs the message management unit to reproduce the answering machine message during non-charging playback. 3. The telephone exchange with a non-billing answering machine message reproduction function according to claim 1, wherein at the time of reproduction, only the message management section is instructed to reproduce. 4. The method according to claim 1, wherein the additional message management unit retrieves an advertisement message registered in advance from the advertisement message storage unit, and reproduces the advertisement message via the voice data control unit. Item 3
Telephone switchboard with non-charged answering machine message playback function described in 1. 5. The method according to claim 3, wherein said message management unit retrieves said answering machine message from said answering machine message storage unit and reproduces said answering machine message via said voice data control unit. The telephone switchboard with the described non-billing answering machine message playback function.