JP2914347B2 - Transfer phone equipment - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a transfer telephone device, and more particularly to a telephone device having a transfer function.

[0002]

2. Description of the Related Art As a conventionally known transfer telephone device, when a busy or no answer continues for a predetermined set period from the generation of a transfer destination telephone number signal output from a selection signal generator, the predetermined setting is performed. When the period elapses, there is a transfer telephone device which once releases the transmission line connected to the transfer destination, closes the transmission line again, and transmits the transfer destination telephone number signal (Japanese Patent Laid-Open No. 60-198950). Gazette).

According to this conventional transfer telephone apparatus, a transfer telephone apparatus in which a selection signal (a transfer destination telephone number signal) for calling a transfer destination is transmitted only once in response to one ringing of the bell until then. In this case, the probability that the other party answers the call is increased, and the transfer call is performed more reliably.

[0004]

However, in the above-mentioned conventional transfer telephone device, the transfer destination telephone number is transmitted again after the elapse of the predetermined set period, but this operation is performed by the calling party. Is performed only during the period in which the communication is continued, the above-described predetermined setting period is short, and the probability that the user is busy during the predetermined setting period is high. For this reason, in the conventional transfer telephone device, there is a problem in that the transfer destination person may not be aware of the urgent call even when the transfer destination telephone is busy and may not be able to contact the caller. .

[0005] The present invention has been made in view of the above points,
It is an object of the present invention to provide a transfer telephone device capable of surely notifying that a call has been transferred during a call and preventing unnecessary re-calls by a caller.

[0006]

To achieve the above object, the present invention provides a first storage unit for storing a caller telephone number when a caller receives an incoming call via a telephone network. , Calling means for automatically calling the transfer destination telephone number when there is an incoming call, busy detection means for detecting whether the transfer destination is busy after calling by the calling means, and when the transfer destination is busy A second storage unit for storing the number of outgoing calls made to the transfer destination telephone number, and a first storage unit for indicating at least to the caller that the transfer destination is busy when the transfer destination is busy A third storage unit for storing the message, and when the busy state is detected based on the output signal of the busy detection means, the first message stored in the third storage unit is transmitted to the caller. After notifying,
First notification and disconnection means for disconnecting the line with the caller;
When the busy state is detected based on the output signal of the busy detection means, the busy end of the transfer destination is determined based on the output signal of the busy detection means, up to the set number of times stored in the second storage unit. Control means for intermittently operating the transmitting means until the detecting means, and during the intermittent operation of the transmitting means by the control means,
When the busy end of the transfer destination is detected based on the output signal of the busy detection means, at least the caller telephone number stored in the first storage unit is notified to the transfer destination, and then the line with the transfer destination is notified. And a disconnection means for disconnecting the notification.

Further, according to the present invention, the third storage unit stores a first message including a content to call a caller after a call is terminated from the transfer destination, and stores the first message in the transfer destination. Second to notify that there was an incoming call while busy
Or a third message from the caller to the transfer destination accepted when the transfer destination is busy is further stored, and the second notification and disconnection means is controlled by the control means. During the intermittent operation of the transmission means, when the busy end of the transfer destination is detected based on the output signal of the busy detection means, the third storage together with the caller telephone number stored in the first storage section. After notifying the transfer destination of the second message or the third message stored in the means, the line with the transfer destination is disconnected.

According to the present invention, when the transfer destination is busy, the caller is notified of the first message to that effect to the caller, and then disconnects the line with the caller while the second message is being transmitted. The calling means is operated intermittently until the busy end of the transfer destination is detected, up to the set number of times stored in the storage unit, and the transfer destination is notified of the caller's telephone number after the busy end of the transfer destination So that the caller does not have to wait for the transfer destination to end the call while the line is connected, and if the transfer destination is no longer busy, the caller immediately knows that there was a busy call And also know the telephone number of the other party.

Further, according to the present invention, when the transfer destination is busy, the first message including the contents to call the caller after the call is terminated from the transfer destination is sent to the caller. The caller disconnects the line with the caller after notifying the caller, so the caller does not have to wait in the line connection state until the end of the call at the transfer destination. The number of calls can be greatly increased, and the operation for confirming when the call of the transfer destination has ended by the caller can be eliminated.

Further, according to the present invention, the transfer destination is notified of a second message notifying that there is an incoming call during a busy state or a third message from a caller to the transfer destination. Thus, if the transfer destination is no longer busy, it is possible to immediately know which caller has called during the call and its simple contents.

[0011]

Next, embodiments of the present invention will be described with reference to the drawings. FIG. 1 shows a configuration diagram of an embodiment of a transfer telephone apparatus according to the present invention. As shown in the figure,
This transfer telephone device includes a caller telephone number storage unit 1, a voice data storage unit 2, a transfer destination telephone number storage unit 3, an automatic transmission unit 4, an automatic disconnection unit 5, a caller number detection unit 6, a signal generation unit. 7, a control unit 8, a busy detection unit 9, and a setting storage unit 10.

The control section 8 is a circuit for controlling the operation of each section of the transfer telephone device. The caller number detector 6 detects the notified caller number when there is an incoming call from the telephone network for notifying the caller telephone number to the transfer telephone device of the present embodiment. The caller telephone number storage unit 1 stores the detected caller telephone number.

The voice data storage unit 2 informs the caller that the transfer destination is busy, for example, so that a call is returned as soon as the call is over, or that the call destination is busy during the call. Voice data, such as information, is stored in advance. The transfer destination telephone number storage unit 3 stores a transfer destination telephone number in advance. The setting storage unit 10 stores in advance the time interval of the transmission processing and the number of times of transmission. Automatic transmission section 4
Repeats the transmission process for the time interval of the transmission process stored in the setting storage unit 10 and the set number of times. The signal generator 7 performs a transmitting operation under the control of the controller 8. Busy detector 9
Detects when the destination is busy.

Next, the operation of this embodiment will be described with reference to the flowchart of FIG. First, when there is an incoming call from the telephone network for notifying the caller telephone number (step 11), the control unit 8 determines whether the incoming call is in the transfer mode (step 12). If it is not in the transfer mode, the transfer telephone device functions as a conventional telephone (step 13). If you are in transfer mode,
The caller telephone number detected by the caller number detector 6 is stored in the caller telephone number storage 1 (step 14). Subsequently, the control unit 8 reads the transfer destination telephone number stored in the transfer destination telephone number storage unit 3 and transmits the transfer destination telephone number from the signal generation unit 7 (step 15).

Subsequently, the busy detector 9 detects whether the transfer destination telephone number is busy (step 16). When the busy detection signal is not input from the busy detector 9, that is, when the control unit 8 can connect to the transfer destination, the control unit 8 causes the transfer telephone device to function as a conventional transfer telephone (step 17).

On the other hand, when a busy detection signal is input from the busy detector 9, the control section 8 reads out the voice data stored in the voice data storage section 2 and outputs the voice data through the signal generation section 7. The message is sent to the caller, and a message is sent to the caller, for example, indicating that the transfer destination is busy and the call is to be returned as soon as the call ends (step 18). The line is disconnected (step 19).

After the disconnection, the control unit 8 sets the setting storage unit 1
At the set time interval read from 0, the signal generation unit 7 makes a call to the transfer destination telephone number stored in the transfer destination telephone number storage unit 3 for the set number of times, and during that time, determines whether the transfer destination is busy or not. Monitoring is performed based on whether a busy detection signal is input from the detector 9 (steps 20, 21, and 22). When the transfer destination is busy, the line with the transfer destination is disconnected (step 19), and then the operations of steps 20 to 22 are repeated again. If the transfer telephone apparatus is still busy after performing the calling operation to the transfer destination repeatedly for the set number of times stored in the setting storage unit 10, the process is terminated (step 20).

As described above, the control unit 8 detects, based on the signal from the busy detection unit 9, that the transfer destination is no longer busy while intermittently repeating the calling operation to the transfer destination telephone number. Then, the control unit 8 reads out the voice data stored in the voice data storage unit 2 and transmits the voice data to the transfer destination telephone number via the signal generation unit 7. Then, the transfer destination is notified as a message to the effect that the caller wants to be performed (step 23), and then the caller telephone number read from the caller telephone number storage unit 1 is notified to the transfer destination (step 24). The line is automatically disconnected (step 25).

In this way, when the transfer destination is no longer busy, it is possible to immediately know that there is a call during the busy state and to know the telephone number of the other party. Therefore, the transfer destination can always know the urgent call received during the call, and can immediately contact the caller immediately thereafter.

Also, in this embodiment, when the transfer destination is busy, the transfer destination notifies the caller of a message including a message indicating that a call is to be made to the caller after the end of the call. After disconnecting the line with the caller after the call, the caller does not have to wait in the line connection state until the end of the call at the transfer destination. As a result, the probability of detecting the end of the call at the transfer destination can be greatly improved, and it is not necessary to make multiple calls to confirm whether the call has ended.

Next, another embodiment of the present invention will be described. The above embodiment is an embodiment in which there is an incoming call from the telephone network notifying the caller telephone number, but in this embodiment, there is an incoming call from the telephone network not notifying the caller telephone number. FIG.

That is, when the caller's telephone number is not notified, a message prompting the caller to input the caller's telephone number is notified, and the caller's telephone number is actually input to the caller. The caller's telephone number can be stored. As an example of the input method, there is a method of pressing a push button to input a caller telephone number. Thereafter, the configuration and operation of transferring the call from the caller to the transfer destination telephone are the same as those in the above embodiment.

Further, in the above embodiment, the case where the message to the transfer destination is stored in advance in the voice data storage unit 2 has been described, but as still another embodiment,
A function for the caller to input a message to the transfer destination may be provided. When the transfer destination is busy, it has a function of receiving a message to the caller and storing the message in the voice data storage unit 2. Thereafter, the configuration and operation of transferring the call from the caller to the transfer destination telephone are the same as those in the above embodiment.

[0024]

As described above, according to the present invention,
If the transfer destination is busy, disconnect the line with the caller, intermittently perform the call to the transfer destination up to the set number of times, and if the line connection with the transfer destination is established at that time, The forwarding destination is notified of the message and the caller's phone number, so that the forwarding destination can always know the incoming call that was busy and can contact the calling party later. Therefore, the reliability of the transfer telephone device can be greatly improved as compared with the related art.

Also, according to the present invention, the caller is notified of a message notifying that the caller has received an incoming call during the talk to the transfer destination, and then the caller is contacted with the caller. Since the line is disconnected, the caller does not have to wait in the line connection state until the call of the transfer destination ends, and the number of outgoing calls to the intermittent transfer destination can be greatly increased. The probability of detecting the end of the call at the transfer destination can be greatly improved, and it is not necessary to make multiple calls to confirm whether the call has ended (it is possible to prevent unnecessary recalls).

Furthermore, according to the present invention, if the transfer destination is no longer busy, the caller can listen to the message from the caller.
You can immediately know the simple contents (whether or not it is an urgent phone call).

[Brief description of the drawings]

FIG. 1 is a configuration diagram of an embodiment of the present invention.

FIG. 2 is a flowchart for explaining the operation of FIG. 1;

[Explanation of symbols]

 1 Caller telephone number storage unit 2 Voice data storage unit 3 Transfer destination telephone number storage unit 4 Automatic transmission unit 5 Automatic disconnection unit 6 Caller number detection unit 7 Signal generation unit 8 Control unit 9 Busy detection unit 10 Setting storage Department

Claims (4)

(57) [Claims] 1. A first storage unit for storing a caller telephone number when a call is received from a caller via a telephone network; and automatically transferring a transfer destination telephone number when the call is received. A transmitting means for transmitting, a busy detecting means for detecting whether or not the transfer destination is busy after calling by the transmitting means; and a number of calls to be made to the transfer destination telephone number when the transfer destination is busy. A second storage unit for storing, when the transfer destination is busy, a third storage for storing at least a first message indicating to the caller that the transfer destination is busy And a unit, when it is detected based on the output signal of the busy detection means that the busy state is detected, after notifying the caller of the first message stored in the third storage unit, First notification and disconnection means for disconnecting the line with the caller; When it is detected based on the force signal that the transfer destination is busy, the busy end of the transfer destination is detected based on the output signal of the busy detection means up to the set number of times stored in the second storage unit. Control means for operating the transmitting means intermittently, and during the intermittent operation of the transmitting means by the control means, the busy end of the transfer destination is detected based on an output signal of the busy detecting means. A second notification and disconnecting means for disconnecting the line with the transfer destination after notifying the transfer destination of at least the caller telephone number stored in the first storage unit; A transfer telephone device. 2. The third storage unit stores the first message including a message indicating that a call is to be made to the caller after a call is terminated from the transfer destination, and stores the first message in the transfer destination. A second message notifying that there is an incoming call while the mobile phone is busy, and the second notification and disconnection unit is configured to perform the intermittent operation of the transmission unit by the control unit during the intermittent operation of the transmission unit. When the busy end of the transfer destination is detected based on the output signal of the busy detection means, the call destination telephone number stored in the first storage section is stored in the third storage means together with the caller telephone number stored in the first storage section. The transfer telephone device according to claim 1, wherein after notifying the transfer destination of the second message, the line with the transfer destination is disconnected. Means for receiving a message from the caller to the transfer destination when the transfer destination is busy, and storing a third message in the third storage unit; Notification and disconnection means, when the control means detects the busy end of the transfer destination based on the output signal of the busy detection means during the intermittent operation of the transmission means, the first storage unit After notifying the transfer destination of the third message stored in the third storage means together with the caller telephone number stored in the transfer destination, disconnecting the line with the transfer destination. The transfer telephone device according to claim 1, wherein 4. When a call is received from a telephone network notifying a caller telephone number to a transfer destination, the caller telephone number is detected and stored in the first storage unit. 4. The transfer telephone device according to claim 1, further comprising a unit.