JP2720983B2 - Automatic transmission method of ordering system in ordering system for multi-products - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION [Industrial Application Field] The present invention relates to a multi-kind product ordering system, and in particular, for example, a business such as a restaurant is routinely used for multi-kind products such as a liquor store. The present invention relates to an ordering system that enables efficient ordering. Further, the present invention relates to a system for automatically adjusting the time of a clock incorporated in an ordering system terminal.

[Related Art] With respect to ordering between a business store and a liquor store for beverages such as liquor, it is difficult to order products because their business hours are different from each other. That is, the business hours of the normal business store are often late at night, and are often performed after checking the stock of beverages such as alcoholic beverages, ordering replenishment of missing goods, and after the business is over. Usually, the replenishment of the missing product needs to be completed before the opening of the store on the next day, so that quick ordering and delivery of the product are required. Therefore, it is customary to place an order for such a product using a telephone.

[Problems to be Solved by the Invention] On the other hand, since a liquor store operates during normal business hours, in order to receive an order from a business store, an employee of the liquor store must work overtime and work overtime. The order of a product from a business store is received, or the contents of the product order at the business store are temporarily recorded on a magnetic tape by an answering machine or the like.

In the former case, not only is it difficult to secure an overtime system for liquor store employees, but also the burden of labor costs due to overtime benefits, etc. increases. All of them, therefore, are inaccurate in ordering. On the other hand, in the latter case, the order contents are temporarily recorded on the magnetic tape, so the accuracy of ordering is improved compared to the former, but since the ordering time of business offices is concentrated in a short time, many business offices In order to place an order, the busy time of the telephone at the liquor store becomes longer, which causes the inconvenience of having to repeat dialing at the business store. Also, in a normal answering machine, the recording capacity of the magnetic tape is limited, and when the entire recording area of the tape is already recorded, the recording is returned to the first recording area and new recording is performed. However, when the orders are concentrated, a part of the order record is erased, and the order cannot be received.

SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to solve the conventional problems in ordering various kinds of products, and to provide an ordering system capable of efficiently and accurately ordering.

In such an order receiving / ordering system, if information is transmitted between the order receiving terminal and the order receiving terminal via a large-scale information processing device using a public telephone line such as a VAV system, for example, This is advantageous in terms of mass processing and the like. On the other hand, in such a large-scale information processing apparatus, a suspension time may be set periodically for each system, and the ordering operation cannot be performed during such a suspension time. Therefore, it is necessary to pay attention to the downtime of the large-scale processing apparatus when transmitting order information using the ordering system.

Therefore, an object of the present invention is to enable reliable and prompt transmission and reception of multi-product products and transmission of information from the order receiving side to the ordering side, and to place an order from a terminal on the ordering side to a large-scale information processing device. The information transmission operation can be automatically transmitted during the usable time of the large-scale information device.

[Means for Solving the Problems] In order to achieve the above and other objects, according to the present invention, a display device that displays a plurality of preset products in a menu format, An ordering terminal communication device comprising input means for inputting selection and order quantity and a clock; anda plurality of ordering terminal communication devices connected to the plurality of ordering terminal communication devices, assigned to each ordering terminal communication device, and assigned to a corresponding ordering side. A storage device having an address for temporarily storing order information transmitted from the terminal communication device, and an information processing device having a predetermined pause time zone; and a storage address of the order information connected to the information processing device. And a display unit for displaying the read order information, and an order receiving terminal communication device having an input unit. The note-side terminal communication device stores time information indicating a suspension time zone of the information processing device, and when transmission of order information is instructed, compares time information of a clock with the time information, and If the time is outside the idle time zone of the information processing apparatus, the transmission operation is started immediately, and if the time is within the idle time zone, the transmission standby state is maintained until the idle time ends, and the transmission is performed after the idle time ends. An automatic transmission system is provided in an ordering system terminal in a multi-kind product ordering system characterized by the following.

[Operation] The ordering system according to the present invention described above is configured such that the ordering side and the order receiving side can access the information processing device interposed between the ordering side and the order receiving side independently of each other. That is, the orderer selects a product to be ordered from the product menu displayed on the display device on the ordering side, sends the selected product to the information processing device together with the ordered quantity outside the suspension time of the information processing device, This is stored in a storage area at a predetermined address. The order receiving side can read out the order contents of the orderer at any time by accessing the predetermined address of the information processing device.

The ordering conditions such as the delivery date and time desired by the ordering side, as a part of the ordering information, via the information processing device described above,
It is transferred to the order receiving side together with the ordered goods and the number of products.

[Embodiment] Hereinafter, a multi-product merchandise ordering system according to a preferred embodiment of the present invention and a multifunctional telephone device suitable for use in the ordering system will be described with reference to the accompanying drawings.

FIG. 1 shows an outline of the basic concept of the present invention. In this example, offices A, B, and C denote liquors such as bars and restaurants, soft drinks and the like (hereinafter abbreviated as liquors and the like). It is a store that sells, and therefore, the order recipient D who receives an order for a product such as liquor from this business store is a liquor store. Each business store A,
B and C have an ordering system a for ordering alcoholic beverages, etc.
b, c, and these ordering systems a,
b and c are via public lines a ₁ , b ₁ and c ₁ such as telephone lines,
It is connected to a large-scale storage device M such as a VAN. On the other hand, the liquor store D has a product ordering system d,
The order receiving system d is connected to a mass storage device M via a public line d _1.

Each of the business offices A, B, and C sends order information to the large-scale storage device M via the order systems a, b, and c provided respectively. The large-scale storage device M stores merchandise order information received from the ordering systems a, b, and c of each business store in a storage area of an address assigned to each ordering system.

The liquor store D operates the order receiving system d at an arbitrary time, sequentially specifies the addresses of the large-scale storage devices M assigned to the ordering systems a, b, and c of the respective business stores, and stores the addresses in the respective storage areas. The order information is read for the product.

The configuration of the ordering system of the preferred embodiment of the present invention
This will be described in more detail with reference to the following drawings. FIG. 2 shows an example of an ordering system of an ordering system according to a preferred embodiment of the present invention. This ordering system communicates with a VAN constituting a large-scale storage device using a telephone line. It is built into a multi-function telephone device 100 as shown in FIG.

As shown in FIG. 2, the ordering system of the present embodiment includes a microcomputer 102. The microcomputer 102 includes an input unit 104 for manually inputting product order information, and product information and order control. A storage device 106 storing a program, product information, operation method instructions,
A multi-function display 108 for displaying other information, a central control unit (CPU) 110 for executing a control program stored in the storage device 106 to control an ordering operation, and a VAN 200 ( (See Fig. 6)
And an output device 114 connected through the second device. Further, the CPU 110 of the ordering system has a printer 116 that functions as a recording device for recording the product ordering information. The ordering system 100 is further provided with a real-time clock counter 124, which counts clock pulses of a built-in clock generator 125 to generate time information.

The storage device 106 includes a ROM 120 storing invariable data such as the above-described control program and a RAM 122 storing variable data such as product order information. The RAM 122 stores, as product information, all the products such as alcoholic beverages handled by the business office using the ordering system, together with the product ordering information. This product information is composed of the product code of each product. The control program stored in the ROM 120 includes a display control program, and converts each product code of the product information stored in the RAM 122 to display the display.
Switching between two order input screens, a product order input screen (FIG. 6a) for displaying the product name on the display screen 108 and an order condition input screen (FIG. 6b, c) including instructions such as delivery date and time. It is configured to be displayed. Further, in this embodiment, as shown in FIGS. 6B and 6C, a message can be input using an order condition input screen. In this embodiment, the message contents normally used in each business store,
For example, the state of the product at the time of delivery (if the desired product is beer or juice, whether or not you want a cold one, etc.)
Is set in the RAM in a message format, and a message message can be specified using an input code of one to several digits.

As shown in FIGS. 6b, 6c and 6d, the input screen of the order condition can be different for each order system 100. That is, in the order condition input screens shown in FIGS. 6B and 6C, both the order condition and the message can be input, whereas in the input screen in FIG. 6D, only the message can be input. These input screens are set as appropriate by changing the settings of the display control program according to the normal ordering status of the orderer.

In the following description, a setting in which the order condition and the message are not input at all, that is, a setting in which the order condition input mode is not set is called a first setting of the order condition, and a setting in which only the message is input on the display screen of FIG. Is referred to as a second setting of order conditions, and a setting in which both the order conditions and the message can be input using the input screens of FIGS. 6b and 6c is referred to as a third setting of order conditions.

When ordering a product, the orderer first calls the product order input screen shown in FIG. 6A on the display 108, selects a desired product from the product list displayed on the product order input screen, and sets each order. Enter the order quantity of the product. When the designation of all the desired products and the designation of the order quantity are completed, the display of the display is switched to the initial period screen for inputting the order condition of FIG. 6b or FIG. 6d, and the setting of the order condition for the screen of FIG. 6b is performed. Is displayed, the order condition is displayed, and when the message is specified, the ID code of the specified message is displayed.

In the illustrated embodiment, the orderer is configured to specify the desired message using the ID code by a symmetrical table of the message and ID code separately supplied. Instead, the message message column is used as a scroll screen, and message messages stored in RAM are sequentially displayed on the day play by operating the UP / DOWN keys, and the orderer receives an order from the displayed message message together with the order contents. It is also possible to select a message to be sent to the person.

The CPU 110 uses the input ordering product, the corresponding ordering quantity and ordering condition, and the message as ordering information.
The data is output to the VAN 200 via the output device 114 and the telephone line 112.

At the same time, the CPU 110 executes the printer control program, and the product name, order quantity, order condition, and message of the product corresponding to the product information output to the VAN 200 are recorded on the recording paper by the printer 116. .

The output device of the ordering system is provided with an ordered item storage area 168 for temporarily storing ordering information of all ordered items and the number of ordered items.

Multifunctional telephone device 100 incorporating the above ordering system
Is a handset for normal telephone communication as shown in FIG.
124 and a telephone main body 126, and a display 108 is provided on the upper surface of the telephone main body 126.
08 includes, in addition to the product information stored in the RAM 122, a function mode selection screen of the telephone device (FIG. 4), a normal dial communication dial screen (FIG. 5), and a product ordering mode screen (FIG. 6).
Various display screens such as a, b, c, d) are switched and displayed.
Further, the illustrated telephone device is provided with an insertion port 180 of a RAM card 128 for inserting an optional function,
An operation instruction for an additional function, an input screen, and the like stored in the card 128 are displayed on the display. The display of the display screen, selection and switching of the display, and the like are controlled by a display control program stored in the ROM 120.

In the telephone device 100 shown in FIG. 3, a touch panel 132 is overlaid on a display screen as input means 104. The touch panel 132 enables data input by touching a finger. An input operation can be performed by directly touching the display information displayed above with a finger.

As shown in FIG. 7, the order information output from the ordering system includes a data portion 134 indicating an ID code assigned to each ordering system and a product code of the ordered product in order to specify the ordering system. It comprises a product code portion 136 and a numerical data portion 138 indicating the order quantity, and has an END data portion 140 indicating the end of the data at the end of all input information. These data 134, 136, 1
38 and 140 are configured as serial data for transmission and reception via a telephone line.

In the above embodiment, since communication data is transferred using a public telephone line, the configuration of the data is serial data shown in FIG. 7, but the high-speed dedicated line, data communication line, optical communication line When communication is performed using a large-capacity communication line such as this, it is also possible to convert this into parallel data.

As shown in FIG. 8, VAN2 constituting a large-scale storage device
00, a storage area allocated to the ordering system is formed. The storage area includes an invariable data storage area 202 for control programs and the like, a product name, a maker name, and a product code of all products handled by the liquor store. A storage area 204 of a master file storing merchandise information such as product IDs and ID codes of respective business shops and addresses corresponding thereto, a message storage area 206 for exchanging messages between liquor stores and business shops, The address recorded in the master file is allocated in correspondence with the ID code specified for the order information, and is configured with an order information recording area.

Further, the VAN 200 has a clock counter 209 and counts clock pulses of a built-in clock generator 211 to generate time information. The real-time time information counted by the clock counter 209 of the VAN 200 is periodically adjusted by a time signal. The VAN 200 operates with a predetermined pause time, the operation of which is controlled by the time information.

The VAN 200 has a transmission / reception device 208 connected to the telephone line 112, and transmits the address of the master file 204 based on the ID code shown in the ID code portion 136 of the order information received via this telephone line. A search is performed, and merchandise information and quantity information are stored in corresponding address portions of the order information storage area.

Since the VAN 200 operates in a time-division manner, it can be accessed simultaneously by a plurality of ordering systems, so that it is not necessary to repeat the dialing operation during a call as in the conventional ordering by telephone.

As shown in FIG. 9, the order receiving system 300 installed at the liquor store includes a transmitting / receiving device 304, a storage device 306, a CPU 308 connected to a VAN 200 via a telephone line 302, and a display.
310, a printer 312, and a keyboard device 314. The storage device 306 includes a ROM 316 that stores a control program such as an order control program and a RAM 318 that stores variable data such as order information.
The RAM 318 stores a business store information file 320 which records product information of products handled by each business store and records of orders received from each business store, and all product names, maker names,
Product information file 322 that stores product information such as stock quantity
And a message recording unit 324 that stores a message sent from the liquor store to the business store.

The operation of the order receiving system is controlled by a control program stored in the ROM 316 in response to a manual input via the keyboard 314. That is, when an order receiving command is input via the keyboard 314, the CPU 308 outputs a read command to the VAN 200 via the transmitting / receiving device 304. The control device 210 of the VAN 200 starts a read operation in response to the read command, sequentially designates each address of the order information storage area, and reads out the order information stored in the storage area of each address. Is output to the order receiving system 300 as serial data having the structure shown in FIG.

The order receiving system 300 temporarily stores the order information received from the VAN 200 in the temporary storage register 326 of the transmitting / receiving device. The CPU 308 of the order receiving system 300 sequentially reads out the order information stored in the temporary storage register 326 for each business office by the control program stored in the ROM 316, and stores the order contents for each business office in the business office information file 320 of the RAM 318. Is transferred to the storage area assigned to each business office. CPU308
Each address of each order information storage area is sequentially designated, order contents are displayed on the display, and the printer 312 is displayed.
To print the order details on the recording paper.

The control program stored in the ROM 316 includes
The display control program includes a display control program and a printer control program. The display control program converts the coded business store name, product information, and the like into a product name and a business store name, and displays them on the display 310. On the other hand, the printer control program converts a business store name, a product name, and the like into a printer code such as an ASCII code.

The contents of the message information from the liquor store to each business store include new product information, holiday information on the liquor store, and the like.
The message information includes information that needs to be sent to all ordering business offices and information that needs to be sent only to some specific business offices. It is desirable that the message information be transmitted to the business store designated by the instruction code.

As described above, the message information for the business store of the liquor store is recorded in the message recording unit 324 of the order receiving system 300 and transferred to the message storage area 206 of the VAN 200. V
When receiving the order information from each order system 100, the control device 210 of the AN 200 checks the instruction code of the message information stored in the message storage area 206, and stores the stored message information in the order destination business. Check whether it is instructed to send to the store, and if message sending is instructed, order a message signal indicating that there is a message to be sent, and send it to ordering system 100 . In this embodiment, the transmission timing of the message signal is determined by the ordering system.
Desirably, immediately after the transfer of the order information from 100 is completed.

When receiving the message signal, the ordering system 100
Sends a message transmission request signal to AN200, triggers VAN, and causes the message to be transmitted. Ordering system 100, V
The message received from the AN 200 is printed by operating the printer 116 or displayed on the display 108.

Hereinafter, the ordering operation using the message transmission / reception method according to the present invention will be described with reference to the flowchart of FIG.

The multi-function telephone device shown in FIG. 3 normally displays the function selection menu shown in FIG. 4, and when performing a normal dial transmission operation, a finger touches the display portion 144 of “dial transmission”. As a result, the display screen shown in FIG. 5 in the dial transmission mode including the ten keys 146 having a normal dial key arrangement is displayed on the display. The dial call display screen further includes a dial number display section 148 for displaying the dialed dialed number, a display section of the destination display section 150 when dial information of the destination is registered in the RAM 122, and a speed dial. Indication switch unit 1
52, various operation switches such as a cancel switch 154, an on-hook mode switch 156, and a transmission switch 158 are provided.

On the other hand, when ordering a product,
By touching the finger with 160, the product order control program stored in the ROM 120 is started. CPU 110 executes the product order control program in response to this.

When the product order control program is executed, first, in step 1002, a product order input screen stored in the ROM 120 is displayed. As shown in FIG. 6, the product order input screen includes a numeric keypad 162 for inputting a quantity and a code, and a product display unit 164 for displaying all the products handled by the business store or a predetermined number of product names. A quantity display field 166 is formed adjacent to each product name display field. In the illustrated embodiment, the product display unit 164 has a display capacity (for example, for 30 products) that can collectively display all products handled in a normal business store. In the product display section 164, as shown in FIG. 6, a product name obtained by converting a handled product stored in the RAM 122 as a product code into character information is displayed.

Enter the order of the product, display 10 in step 1002
This is performed using the order input screen displayed in 8 and the user designates a corresponding product by touching a desired product display field with a finger. When there is no product to be ordered among the products displayed on the display 108, that is, when ordering a product to be newly added as a handled product, an order is placed using a product code table using a code entry key and a numeric keypad. Enter the product code to be used. In this case, display 108
The entered product code is displayed in the product name field of.

In the present embodiment, the order of a product not included in the product menu is configured to specify a newly handled product by inputting a code. An order may be received in response to the telephone order, and a business establishment may be visited to change the menu setting of the ordering system. Also,
Store the product information of all products in the storage device of VAN200, for example, information such as manufacturer name, product name, price, etc. as a database, display guidance on the ordering system when ordering new products, and the orderer refers to this guidance. It is also possible to specify the product while doing so. When a product is designated, the CPU 110 activates the display control program in step 1006 by interruption, inverts the display of the product display column for displaying the designated product in black and white, and displays the product displayed in the display column. Indicates that has been specified. At the same time, the product code of the specified product is output to the output device 114.
Is written in the order product storage area 168. Subsequently, the order quantity of the product specified in step 1008 is input using the numeric keypad 162. The input quantity is numerically displayed in a portion corresponding to the designated product in the quantity display field 166, and is stored in the ordered product storage area 168 corresponding to the product code. Next, in step 1010, the unit of the order quantity (“case”, “rose”) is input. This unit input functions as a commodity order confirmation input, displays the quantity unit in the quantity display column, and determines the order of the commodity.

After the processing of step 1010 is completed, an input waiting state for waiting for the next input is entered, and step 1012 is triggered by the next input. In step 1012, it is determined whether the input is the designation of the next item to be ordered or indicates the end of the order entry. To end the order entry, the END key 170 on the order entry screen is operated, and END data is entered accordingly. CPU 110 compares the input data that has been input with the END code data to determine the input. If the result of determination in step 1012 is that the input data that has been input is product designation data, processing returns to step 1004 and the processing of steps 1004 through 1010 is repeated.

On the other hand, when the input of the END code is detected in step 1012, the END code is transferred to the order information storage area 168 and stored as an END code indicating the end of the serial order data transferred to the VAN 200. On the other hand, CPU 110
When the code is detected in step 1012, in step 1014, the display control program is executed by interruption, and the display of the display 108 is displayed from the order input display screen to the ordered product confirmation screen shown in FIG. As shown in FIG. 11, the ordered product confirmation screen includes an ordered product storage area 168.
The order name, the order quantity, and the unit of quantity, which are stored in the table, are displayed. At the same time, a confirmation switch section 172, a correction switch section 174, a cursor switch section 17
When the order product and the quantity are confirmed, the confirmation switch 172 is operated. On the other hand, when the order product and the quantity have items to be corrected, the correction switch is operated. . In response, the display screen shows cursor 17
8 is displayed. The cursor 178 operates the cursor switch unit 176 to sequentially move the displayed product name, quantity, and unit to designate an item to be corrected. Delete key 180
The add key 182 is operated while the cursor 178 is specifying the product name, and deletes and adds the ordered product. That is, when the delete key 180 is operated in a state where the product name is specified by the cursor 178, the specified product is deleted from the order product confirmation screen, and accordingly, the specified product is stored in the order product storage area 168. Product data is also deleted. On the other hand, when the additional key 182 is operated, the display 108 temporarily returns to the product order input screen, where a new product is specified and the quantity is input.

On the other hand, if the operation of the confirmation switch 172 is detected in step 1014, an order condition input routine (FIG. 12) is executed in step 1016.

In the order condition input routine, first, step 1102
Check the setting level of the order condition in the order system. In this embodiment, in order to indicate the setting of order conditions, check the flag value of the setting level identification flag set in the flag register 123 of the order system,
The setting level of the order condition set for the ordering system is determined. That is, the flag value of the recognition flag is “0”
Is set to "1", it is recognized that the input setting of the order condition is the first setting, and if the flag value of the recognition flag is set to "1", the input of the order condition is When the setting is recognized as the second setting and the flag value of the recognition flag is set to “2”, it is recognized that the input setting of the order condition is the third setting. Is done.

If the flag value “1” of the recognition flag is detected in step 1102, the input screen of FIG. 6D is displayed on the display 108 in step 1104, and the input operation by the second setting of the order condition input is performed. Request. Here, the input operation using the input screen of FIG. 6D will be described.
This input screen is configured so that the presence or absence of message input is set with the `` Yes '' and `` No '' keys 191a and 191b, and the message content is code-input using the numeric keypad 192.
The message input is completed by operating the "input complete" key 193 when the input is completed. In the figure, the "Cancel" key is used to cancel the ordering operation during the message input, and the "Erase" key is an erroneous input correction key when a message code or the like is incorrectly input.

The sixth displayed on the display 108 in step 1104
In steps 1106 and 1108, a message is input in the input screen shown in FIG. D. If the "No" key 191b is operated in step 1106, the operation of the "input complete" key 193 is detected in step 1110. Then, the process is returned to the ordering program shown in FIG. On the other hand, if the “Yes” key 191a is operated in step 1106,
Then, the input of the message code is accepted, and then the operation of the "input completed" key 193 is detected in step 1110, and the process is returned to the ordering program of FIG.

On the other hand, if the result of the determination in step 1102 is that the flag value “2” of the identification flag is detected, the input screen of step 1112 in FIG. 6b is displayed on the display, and the steps 1114 to 1120 and 1106 to 1110 of FIG. The processing is executed.

Here, the input screens of FIGS. 6b and 6c and the input operation of order conditions using the screens will be described. FIG. 6b is an initial screen of order conditions and message input at a third setting level, In the illustrated example, a delivery date and a delivery time are set as ordering conditions, and “no” keys 194a and 195a and “do” keys 194b and 195b are provided in the respective rows 194 and 195. Further, on this display screen, a message input line 196 is provided, and the message input line is also provided with a "do not" key 196a and a "do" key 196b. Further, an input confirmation key 197 is provided on this input screen.

In the order setting and message input operations using the input screens shown in FIGS. 6b and 6c at the third setting level, the "NO" keys 194a, 195a, and 196a of all rows are operated, and the confirmation key 197 is operated. In such a case, the input of the order condition and the message is stopped, and only the order contents of the ordered product and the ordered quantity are transmitted as the order information. On the other hand, any one of the "YES" keys 194b, 19 in the order input condition and message input lines 194, 195, 196
When any one of 5b and 196b is operated, the input screen is switched from the screen of FIG. 6B to the screen of FIG. 6C, and the order condition input and the message code input using the ten keys 192 are performed.

Here, returning to FIG. 12, the input of the order condition and the message at the third setting level will be described. For the input of the message, the operation by the operation of the “No” key is performed at the above-described second setting level. The operation when the "No" key is operated is the same as the operation when the "Yes" key is operated, and the operation when the "Yes" key is operated is the same as the operation when the "Yes" key is operated.

When the identification flag value “2” is detected in step 1106,
In step 1112, the order condition input screen shown in FIG. 6B is displayed, and if the operation of the "Yes" key 194a in the delivery date input line is detected, the step 114 input screen is switched to the screen shown in FIG. 6C. In step 1116, the delivery date input using the numeric keypad 192 is accepted. At this time, after the ten-key input of the delivery date is completed, the "input complete" key is operated, and the input of the delivery date is completed. Next, if the operation of the "Yes" key 195a in the delivery time input line is detected in step 1120, the process proceeds to step 11
At 20, the delivery time input using the numeric keypad 192 is accepted.
At this time, after the ten-key input of the delivery time is completed, the “input completed” key is operated, and the delivery time input is completed. Further, the input of the message is accepted by the processing of steps 1106 and 1108. Then, in step 1110, the input condition key and the message input processing are terminated by operating the input confirmation key.

Also, if the operation of the “do not” keys 194a, 195a, 196a of all input lines is detected in steps 1114, 1118, 1106,
In step 1110, the input condition key and the message input process are terminated by operating the input confirmation key.

At step 1016, CPU 110 stores VAN2 stored in ROM 120.
The dialing number of 00 is read out and the calling operation is automatically started. In this transmission operation, the CPU 11 of the ordering system 100
0 compares the pause time information of the VAN 200 stored in the RAM 122 with the current time information generated by the clock counter 124, and immediately starts the transmission operation if the current time is outside the pause time of the VAN 200, If it is during the suspension time, the fact is displayed on the display 108, a transmission standby state is set, and the transmission operation is started after the suspension time ends.

After the calling operation starts, step according to the connection with VAN200.
At 1018, order information including order details, order conditions, and messages is transferred.

When the transfer of the order information is completed, VAN 200 stores the received order product information in the order information storage area at the address specified by the ID code, and outputs the order number to the order system. When detecting the input of the order number, CPU 110 of the ordering system sets a transmission completion flag in step 1020. Next, in step 1022, an order number and a transmission completion message are displayed on the display 108.

On the other hand, the control device of the VAN 200 compares the product in the received order information with the product handled by the business store stored in the master file 204 and the ordered product, and finds that there is a product that is not registered as a handled product. In this case, in addition to updating the master file and transferring the product information update data to the ordering system for updating the product information stored in the RAM 122 of the ordering system, a message from the liquor store to the business store is sent as a message. The data is read from the storage area 206 and transferred to the ordering system.

As mentioned above, when sending a message,
N200 transmits the order number to the ordering system 100, and at the same time, when it is necessary to check the instruction code of the message information stored in the message storage area 206 and transmit the message information to the business office in communication, Outputs a message signal. In addition, VAN200 is an ordering system 100
The information to be transmitted includes time information.

When the transmission of the product information update data and the message signal is completed, the VAN 200 cuts off the line with the communication partner transmission system 100. At this time, the line is kept connected in the transmission system 100 side.

Upon receiving the message signal, the transmitting system sets the message flag of the message flag register 123 to indicate that the message signal is being received.
At step 1024, CPU 110 checks whether there is update data of the product information, and when the update data is received, updates the product information of RAM 122 at step 1026.

Subsequently, the CPU 110 of the ordering system 100 proceeds to step 1028
Then, it is checked whether the message flag is set in the message flag register to detect the presence or absence of the message signal. If the message flag is set, a message transmission request signal is generated in step 1030, and the VAN200 Send to

The VAN 200 restores the line connection in response to the message transmission request signal from the transmission system 100, and transmits the message information stored in the message storage area to the communication partner ordering system 100. The ordering system 100 temporarily stores the message information in the ordering product storage area 168 of the output device 114, and displays the message on the display 108. Next, in step 1032, the CPU 110 reads out the ordered product information stored in the ordered product storage area 168 of the output device 114, activates the printer control program, operates the printer, and outputs the ordered product information and the message of the liquor store. On the recording paper. After the processing of step 1032 is completed, the processing of the order control program ends.

The ordering system adjusts the time of the clock counter 124 based on the time information received from the VAN 200. Therefore, the time information of the clock counter is updated every time a product is ordered, and accurate time information can always be generated.

It should be noted that the above embodiment is merely an example for implementing the ordering system of the present invention, and the configuration of the present invention is not set in the above embodiment, but is described in the claims. Any configuration that satisfies the described configuration and can achieve the solution of the present invention is possible. For example, the display screens of the above-described displays are merely examples for achieving the functions of the present invention, and any changes can be made.

For example, in the above-described embodiment, for a newly ordered product, an order is entered by inputting a code, the presence of a new product in the VAN is detected, and product information in the ordering system is updated. In order to simplify the system, only new products are ordered from the business store to the liquor store, and the liquor store maintains the VAN master file. The product information in the ordering system is maintained based on the maintained product information. It is also possible to do so.

Furthermore, in the above-mentioned multi-function telephone device, in addition to the above-mentioned product ordering function, as a built-in additional function, the above-mentioned dial calling function stores dial information of a plurality of receiving stations that are continuously inputted. Storage means, transmission means for performing a transmission operation based on the dial information of the receiving station having the highest priority among the dial information stored in the dial storage means, and detecting a busy signal received from the destination receiving station Transmission command means for instructing the transmission means to perform a transmission operation to the next-order reception station, and the transmission command means repeats transmission to the next-order reception station every time a busy signal is detected. Then, a function of sequentially performing retransmission operations to a plurality of receiving stations by adding a command can be added so that, for example, a taxi call can be quickly performed. Further, the multi-function telephone device of the present invention can be provided with a large display, so that various types of information other than the above can be added as a built-in function or as an optional function using a RAM card or a ROM card. Note that examples of the optional functions include an information search function for news information, sports information, event information, traffic information, and the like.
A game function using game software can be added.

[Effect] Since the present invention is configured as described above, it is configured so that ordering and order receiving can be performed independently, so that ordering and ordering between the ordering party and the order receiving party having different business hours can be performed accurately and smoothly. What can be done. Further, in the ordering system on the ordering side, only the products handled by the orderer are displayed as a menu, so that the ordering products can be easily selected.

The multifunctional telephone device used in the ordering system of the present invention is configured so that ordered products can be displayed collectively by a large display, and the handled products can be updated according to the ordering information. Since all the products that are handled are made available for display,
The ordering operation of the orderer can be simplified. Further, according to the present invention, together with order content information such as designation of an ordered product and the number of ordered products, order condition information such as designation of a desired delivery date of the ordered product, and message information such as the orderer's request to the order recipient Can be transmitted securely and attached to the order content information,
Communication between the orderer and the contractor is assured. Further, since the display of the telephone device of the present invention is configured so that the product name can be displayed, it is possible to prevent the selection of the product to be ordered from being erroneously performed.

Further, according to the present invention, message information such as new product information and holiday information to be transmitted from the order receiving side to the ordering side can be reliably transmitted at the timing of ordering. Also, in the configuration of the present invention, transmission and reception of message information between the ordering system and the VAN can be automatically performed when a call connection state is established for ordering. Thus, the reception of the master update information and the reception of the message information can be completed. Still further, according to the present invention, a VAN connected to a plurality of ordering systems,
Master update operation in the ordering system of the communication partner,
By interrupting the line at the time of internal processing such as order number and transmission message display, communication with other transmission systems and information processing becomes possible, so efficient communication between many ordering systems and VANs Gain.

Further, according to the present invention, the setting of the ordering condition and the message input on the orderer side can be set as required by the orderer, and the transmission of the message on the orderer side to the orderer side also transmits the message. It is possible to simplify the ordering operation by enabling the designation of the orderer to be performed and avoiding unnecessary operation processing and transmission of unnecessary information.

[Brief description of the drawings]

FIG. 1 is a diagram schematically showing an ordering system of the present invention, FIG. 2 is a block diagram showing the configuration of an ordering system, FIG. 3 is a perspective view showing a preferred embodiment of a multifunctional telephone device of the present invention, 4 to 6 are diagrams showing display examples of the display of the multi-function telephone device of FIG. 3, FIG. 7 is a diagram showing the structure of order data transferred from the order system to the VAN, and FIG. And FIG. 9 is a block diagram showing the configuration of a VAN constituting a large-scale storage device.
FIG. 10 is a block diagram showing the configuration of an order receiving system, FIGS. 10 (a) and (b) are flowcharts showing an order control program, FIG. 11 is a diagram showing a display example of a display of the order system, and FIG. It is a flowchart of an order condition and a message input routine. 100 Multifunctional telephone device 102 Microcomputer 106 Storage device 108 Display 200 VAN 300 Order receiving system

Claims (1)

(57) [Claims] 1. An order-side terminal communication device comprising: a display device for displaying a plurality of preset products in a menu format; input means for inputting selection of a product in the display menu and inputting an order quantity; and a clock; A storage device that is connected to the plurality of ordering side terminal communication devices, is assigned to each ordering side terminal communication device, and has an address for temporarily storing ordering information transmitted from the corresponding ordering side terminal communication device; An information processing apparatus having a predetermined pause time period, reading means connected to the information processing apparatus, for sequentially accessing a storage address of the order information to read the order information, and a display for displaying the read order information. Means, and an order receiving terminal communication device having input means, wherein the order receiving terminal communication device stores time information indicating a suspension time zone of the information processing device. When the transmission of the order information is instructed, the time information of the clock is compared with the time information, and if the time is outside the suspension time zone of the information processing apparatus, the transmission operation is started immediately, The automatic transmission method of the ordering system in the multi-product order receiving / ordering system, wherein the transmission standby state is maintained until the end of the pause time if the time is within the period, and the transmission is performed after the end of the pause time.