JP2023094976A - Information processor, program, and control method - Google Patents

Abstract

To control the use of a place and the use of services via equipment installed in the place based on the location of a user using the place.SOLUTION: Based on the location of a user using a pre-reserved place, a processor coordinates and controls the permission of the user to enter the place and the permission to use services included in the reservation via equipment installed in the place.SELECTED DRAWING: Figure 12

Description

The present invention relates to an information processing device, program, and control method.

Patent Literature 1 describes a device that unlocks a door when an unlocking instruction is received and displays the date and time of unlocking and the scheduled start date and time of the main gate.

Patent Literature 2 describes a system that links each application system with a local session set between a user.

Patent Literature 3 describes a method of unlocking or locking a lock when the verification of the signature of the unlocking license and the verification of the unlocking license are successful.

In Patent Document 4, a first mode of electrically unlocking using a personal identification number, a second mode of electrically unlocking using temporarily available authentication information, and a physical key are used. A system is described that can switch between a third mode of unlocking by

Patent Document 5 describes a system that unlocks an electric lock when an IC card is attached to a key box, and locks the electric lock when the IC card is separated from the key box.

JP 2001-047766 A JP 2006-031064 A JP-A-2006-233475 JP 2018-016994 A JP 2014-240554 A

An object of the present invention is to control the use of a place and the use of services via devices installed in the place based on the location of the user who uses the place.

The invention according to claim 1 has a processor, and the processor permits the user to enter the place based on the position of the user who uses the place reserved in advance, and the user is included in the reservation. It is an information processing device that performs control in cooperation with permission to use a service via a device installed in the location.

The invention according to claim 2 is according to claim 1, wherein the processor permits the user to enter the place when the user is within a predetermined position range including the place. is an information processing device.

In the invention according to claim 3, the processor allows the user to unlock the location when the user is within a range of locations where unlocking of the location is permitted. 3. The information processing apparatus according to claim 2, which permits.

In the invention according to claim 4, when the user who is within a range of positions where unlocking of the lock of the place is permitted is the user who has reserved the place, the processor 4. The information processing device according to claim 3, which permits unlocking of the locking of the device.

The invention according to claim 5 is any one of claims 1 to 4, wherein the processor logs the user into the service provided through the device when the user enters the place. The information processing apparatus according to claim 1.

The invention according to claim 6 is characterized in that, when the user enters the place and the place is locked, the processor logs the user into the service provided through the device. Item 6. The information processing apparatus according to Item 5.

In the invention according to claim 7, the processor logs out the user from the service provided via the device when the user moves from the location to the outside of the location. 7. The information processing apparatus according to 6 above.

In the invention according to claim 8, when the user exists in the place and the place is locked, the processor controls the place to use the service provided through the device. 8. The information processing apparatus according to any one of claims 1 to 7, wherein the display installed inside the apparatus is turned on.

The invention according to claim 9 is the information processing apparatus according to claim 8, wherein the processor turns off the display when the user moves from the location to the outside of the location.

In the invention according to claim 10, the place is reserved and used by the user who has reserved the place, and the processor, when there is a user in the place, the user other than the user who reserved the place is a user of the place. 10. The information processing apparatus according to any one of claims 1 to 9, wherein unlocking is not permitted.

In the invention according to claim 11, the place is reserved by the user's terminal, and the processor displays an image for the user to instruct extension of use of the place on a display other than the user's terminal. 11. The information processing apparatus according to any one of claims 1 to 10, which is displayed on a display installed at said place.

In the invention according to claim 12, the place is reserved, and the processor causes the usage time of the place to elapse when the user logs into the service via the device and uses the service. In that case, the user is logged into the service via the terminal of the user who reserved the place. The information processing apparatus according to any one of claims 1 to 11.

In the invention according to claim 13, the location is reserved for use by a plurality of users, the processor permits a user who has reserved the location among the plurality of users to unlock the location, 12. The information processing apparatus according to any one of claims 1 to 11, wherein when the location is unlocked, the user who has reserved the location is logged into the service provided via the device. .

In the invention according to claim 14, the computer permits the user to enter the place reserved in advance, based on the position of the user who uses the place, and arranges the services included in the reservation in the place. It is a program for operating in such a way that permission to use via installed equipment and control are linked.

In the invention according to claim 15, based on the position of the user who uses the place reserved in advance, the permission of the user to enter the place and the service included in the reservation are set in the place. It is a control method that controls in cooperation with the permission to use via the device that is present.

According to the inventions according to claims 1, 14, and 15, the use of a place and the use of services via devices installed in the place are controlled based on the position of the user who uses the place. can be done.

According to the second aspect of the invention, when the user is not within the predetermined position range including the reserved place, it is possible to prevent people other than the user from entering the place.

According to the third aspect of the invention, when the user is not within the range of the predetermined position including the reserved place, it is possible to prevent a person other than the user from unlocking the place. can.

According to the fourth aspect of the invention, it is possible to prevent a person other than the user who reserved the place from unlocking the place.

According to the invention of claim 5, use of the place and use of the service can be linked.

According to the sixth aspect of the invention, the possibility of the service being used by a person other than the user is reduced compared to the case where the user is logged into the service before the place is locked.

According to the seventh aspect of the invention, it is possible to prevent a person other than the user from using the service while the user is out of the place.

According to the eighth aspect of the invention, it is possible to prevent the information displayed on the display from being seen by a person other than the user who uses the place.

According to the ninth aspect of the invention, it is possible to prevent the information displayed on the display from being seen by a person other than the user while the user is out of the place.

According to the tenth aspect of the invention, it is possible to prevent a person other than the user from entering the place while the user who has reserved the place does not unlock the place.

According to the eleventh aspect of the invention, it is possible to extend the use of the place without using the user's terminal.

According to the twelfth aspect of the invention, it is possible to continue using the service using the user's terminal even when the use time of the place has passed.

According to the thirteenth aspect of the invention, when a plurality of users are reserved to use a place, it is possible to prevent the place from being unlocked by a person other than the user who reserved the place. can be done.

1 is a block diagram showing the configuration of an information processing system according to an embodiment; FIG. 3 is a block diagram showing the hardware configuration of the location management device; FIG. 3 is a block diagram showing the hardware configuration of a service management device; FIG. It is a block diagram which shows the structure of the hardware of a control apparatus. It is a figure which shows a place and each sensor. It is a perspective view showing the appearance of a booth. It is a perspective view which shows the inside of a booth. It is a perspective view which shows PC. 1 is a block diagram showing a specific example of an information processing system; FIG. It is a figure which shows the screen displayed when reserving a place. It is a figure which shows the screen displayed when using a place. FIG. 4 is a sequence diagram showing a specific example 1 of the operation of the information processing system according to the embodiment; FIG. 10 is a sequence diagram showing a specific example 2 of the operation of the information processing system according to the embodiment; FIG. 12 is a sequence diagram showing a specific example 3 of the operation of the information processing system according to the embodiment; It is a figure which shows the screen displayed when reserving a place.

An information processing system according to an embodiment will be described with reference to FIG. FIG. 1 is a block diagram showing an example of the configuration of an information processing system according to an embodiment.

The information processing system according to the embodiment includes a location management device 10, a service management device 12, one or more control devices (eg, control devices 14A, 14B, . . . ), and one or more terminal devices (eg, terminal devices 16A, 16B, . . . ).

The location management device 10 and the service management device 12 may be separate devices or systems, or may be configured by one device or system.

The number of controllers and terminals shown in FIG. 1 is merely an example. Hereinafter, when there is no need to distinguish between the control devices 14A, 14B, . Similarly, when there is no need to distinguish between the terminal devices 16A, 16B, .

Each device included in the information processing system according to the embodiment has a function of communicating with other devices. The communication may be wired communication using a cable, or may be wireless communication. That is, each device may be physically connected to another device by a cable to transmit and receive information to and from each other, or may transmit and receive information to and from each other by wireless communication. As wireless communication, for example, short-range wireless communication, Wi-Fi (registered trademark), LTE (Long Term Evolution), or the like is used. Wireless communication of standards other than these may be used. Near-field wireless communication includes, for example, Bluetooth (registered trademark) and RFID (Radio Frequency Identifier). For example, each device may communicate with other devices via a communication path N such as a LAN (Local Area Network) or the Internet.

Controller 14A is installed in or around location 18A. Controller 14B is located in or around location 18B. In the following, when there is no need to distinguish between the locations 18A, 18B, .

In the information processing system according to the embodiment, the location 18 is provided to the user, and the user can use the location 18 . For example, location 18 is rented out to users for a fee or free of charge. Further, the user is provided with a service to be used at the location 18 , and the user can use the service at the location 18 . For example, services are provided to users for a fee or for free.

The place 18 is, for example, a booth, a conference room, a shared room, an office such as a shared office, a classroom, a store, a plaza, or other separated space (for example, physically, functionally, politically or economically partitioned space, etc.). Location 18 may be an indoor location or an outdoor location. Location 18 may be locked, such as by an electronic lock.

Providing services at the place 18 means providing tangible things (for example, physical things such as tools) and intangible things (for example, information, electricity, light, heat, software, etc.) at the place 18. . The service may be a service that is expected to be used by one user, or a service that is expected to be shared by multiple users.

A tangible object, which is an example of a service, is not particularly limited, and includes, for example, equipment, tools, stationery, writing instruments, household goods, cooking utensils, sports equipment, medical equipment, farming equipment, fishing equipment, or laboratory equipment. Devices include, for example, personal computers (hereinafter referred to as “PCs”), tablet PCs, smartphones, mobile phones, robots (humanoid robots, non-human animal robots, other robots, etc.), printers, scanners, compound projectors, displays such as liquid crystal displays and EL displays, recording devices, playback devices, imaging devices such as cameras, refrigerators, rice cookers, microwave ovens, coffee makers, vacuum cleaners, washing machines, air conditioners, lighting equipment, clocks, Devices such as surveillance cameras, automobiles, motorcycles, aircraft (for example, unmanned aerial vehicles (so-called drones)), game machines, and various sensing devices (for example, temperature sensors, humidity sensors, voltage sensors, current sensors, etc.). The equipment may be information equipment, video equipment, or audio equipment.

Intangibles, which are examples of services, are not particularly limited, and include, for example, software, data, web services, and the like. Software is an application program, an operating system (OS), or the like. The software may be software provided via the Internet, or software installed in a device such as a PC installed at the location 18 . The data is image data, moving image data, document data, voice data, music data, or the like.

A web service is, for example, a service that provides an online conference, or a service that provides an application program on a network such as the Internet. Web mail, SNS (social network service), services that provide music data, video data, etc. on the Internet, services that sell or reserve products on the Internet, services that search using the Internet, etc. corresponds to an example of a web service.

As an example of a service, a thin client service may be provided. That is, one or more application software may be provided from a thin client server to a device such as a PC installed at location 18, and the device may be provided to the user as a thin client terminal. A user can use the device as a thin client terminal to use one or a plurality of application software provided by the thin client server.

The place management device 10 is a device that manages each place 18 . Managing the location 18 includes, for example, managing reservations for the location 18, authorizing users to use the location 18, authenticating users who use the location 18, managing locking of the location 18, and processing billing for use of location 18, and the like.

For example, if location 18A is reserved by a user, the user who reserved location 18A is permitted to use location 18A. When the user designates a time slot during which the location 18A can be used and the location 18A is reserved, the user is permitted to use the location 18A during that time slot. The same applies to locations 18 other than location 18A.

The place management device 10 stores, for each place 18, for example, place information for identifying the reserved place 18 and place reservation information for identifying the user who reserved the place 18 (that is, the person who made the reservation of the place 18). Person information and location usage time information indicating the time zone in which the location 18 is used (that is, the usage time zone of the location 18) are managed in association with each other. The location management device 10 generates location management information for managing these associations, and stores the location management information.

The place information is information including, for example, information indicating the name of the place 18, a place ID indicating the place 18, and information indicating the position of the place 18 (for example, address, latitude, longitude, etc.).

The place reserver information is information including, for example, information indicating the name of the user who has reserved the place 18 and account information for the place.

The location account information is information used to reserve and use the location 18 . For example, the location account information is used to authenticate users who use the location 18 or to manage users who use the location 18 . Specifically, the location account information includes a location user ID and a location password. For example, location account information may be used to reserve location 18 or to authenticate a user and allow entry to location 18 when using location 18 . Instead of or together with the location password, authentication information other than the location password may be included in the location account information. For example, the user's biometric information (for example, image data representing the user's face, image data representing the user's fingerprint, information related to the user's veins, voice data representing the user's voice, etc.) can be used as authentication information other than the location password. May be included in location account information. In this case, the user may be authenticated using biometric information.

For example, when a user is registered with the location management device 10, the location management device 10 generates location account information for the user, stores the location account information for the user, and manages the user. The location account information is notified to the user, such as by being transmitted to the terminal device 16 of the user.

By operating the terminal device 16 , the user can access the location management device 10 to log in and reserve the location 18 . The location account information is used for logging in to the location management device 10 and reserving the location 18 . If the location 18 is locked, the user who has reserved the location 18 is permitted to unlock the location 18 and use the location 18 .

The service management device 12 manages services available at each location 18 . Managing a service includes, for example, providing the service to users, authorizing users to use the service, managing reservations for using the service, authenticating users to use the service, and and processing billing for the use of

For example, a service is provided to a user and the user is authorized to use the service. When a user reserves a service by specifying a time slot during which the service can be used, the user is permitted to use the reserved service during that time slot.

For example, the service management device 12 links and manages service user information for identifying a user and service information for identifying a service that the user is authorized to use, for each user. In other words, the service management device 12 manages user information of users who are authorized to use the service (that is, users who are permitted to use the service) for each service. The service management device 12 generates service management information for managing these linkages, and stores the service management information.

For example, service user information of a user authorized to use the service is stored in the service management device 12, and the user authorized to use the service is registered in the service management device 12. FIG.

Also, services may be booked. In this case, for each service, the service management device 12 includes, for example, service information for identifying the reserved service and service user information for identifying the user who reserved the service (that is, the person who reserved the service). and service usage time information indicating the time period during which the service is used (that is, the time period during which the service is used) are managed in association with each other. These pieces of information are included in the above service management information.

The service user information is information including, for example, information indicating the user's name and service account information.

The service account information is information used to use the service. For example, service account information is used to authenticate users who use services, or to manage users who use services. Specifically, the service account information includes a service user ID and a service password. For example, using the service account information, the user is authenticated when using the service, and the use of the service is permitted or the service is reserved. Instead of the service password, or together with the service password, authentication information other than the service password may be included in the service account information. For example, the user's biometric information may be included in the service account information as authentication information other than the service password. In this case, biometric information may be used to authenticate the user.

The service information is information including, for example, information indicating the name of the service and a service ID indicating the service.

For example, when a user is registered with the service management device 12, the service management device 12 generates service account information for the user, stores the service account information for the user, and manages the user. The service account information is notified to the user, for example, by being transmitted to the terminal device 16 of the user.

For example, the user accesses and logs in to the service management device 12 by operating the terminal device 16 or a device such as a PC installed at the place 18, and uses the service provided by the service management device 12. can be done. Service account information is used to log in to the service management device 12 and use the service. Also, the user may reserve the service by operating the terminal device 16 or a device such as a PC installed at the place 18 . Service account information is used for the reservation.

For example, when a user logs into the service management device 12 using the terminal device 16 , the portal site for the user is displayed on the display of the terminal device 16 . A user can use various services via the portal site.

An information processing system according to an embodiment may include a plurality of different service management apparatuses 12 . Each service management device 12 may manage different services, or may manage the same service. For example, each service management device 12 provides different services to users. To explain with a specific example, a certain service management device 12 provides users with, as examples of Web services, Web mail, search service, video distribution service, etc. via the Internet. Another service management apparatus 12 provides application software such as document creation application software to users via the Internet as an example of Web services.

The location management device 10 and each service management device 12 may cooperate with each other to manage locations and services. For example, the location management device 10 transmits the location management information stored in the location management device 10 to each of the service management devices 12 to be linked, and each service management device 12 transmits the service management information stored therein. Information is transmitted to the location management device 10 and other service management devices 12 other than the own device. In this way, the location management device 10 and each service management device 12 may share location management information and each service management information.

In addition, the location management device 10 and each service management device 12 manage the location management information and each service management information in association with each other, thereby providing location information for identifying the location 18 reserved by the user for each user. , location reservation person information (information including location account information) for identifying the user who has reserved the location 18, location usage time information indicating the time zone in which the location 18 is used, and services of the user User information (including service account information) and service information for identifying services that the user is authorized to use may be linked and managed. When a service is reserved, the location management device 10 and each service management device 12 further include service information for identifying the reserved service, service user information for identifying the user who reserved the service, The information may be managed in association with service usage time information indicating the time zone in which the service is used.

For example, the location management device 10 and each service management device 12 manage locations and services by linking location account information and service account information.

Account information common to places and services (hereinafter referred to as "common account information") may be used to manage places and services. Common account information is used to reserve and use places and services.

For example, common account information for using each location 18 managed by the location management device 10 when a user is registered in the location management device 10, and each service management device cooperating with the location management device 10 Common account information for using services managed by 12 is generated. The common account information is notified to the registered user by being sent to the terminal device 16 of the registered user or the like.

The service management information stored in each service management device 12 may be transmitted to the location management device 10 without the location management information being stored in each service management device 12 . In this case, the location management device 10 associates location management information with each service management information to manage locations and services. In this case, each service management device 12 manages the service provided by itself and does not manage the location 18 managed by the location management device 10 .

For example, single sign-on may authorize use of both location 18 and services. To give a specific example, when a place 18 locked with an electronic lock is reserved, and the user who reserved the place 18 is authenticated at the place 18 and the electronic lock is unlocked, With the authentication, the authentication for using the service is completed, and the login of the user to the service is completed. For example, the user's login to the portal site for using the service may be completed. In this way, login to the service may be completed without a separate operation for logging into the service. Also, authentication for each device installed at the location 18 may be completed. For example, the user's login to the PC installed at the location 18 may be completed.

In addition, when the user moves from inside the place 18 to outside the place 18 (for example, when leaving the place 18), even if the electronic lock of the place 18 is locked and the logout from the above service is completed, good.

Controller 14A controls location 18A. Controller 14B controls location 18B.

Controlling the location 18 includes, for example, locking an electronic lock installed at the location 18, unlocking the electronic lock, and equipment (e.g., PC, lighting, air conditioners, multifunction devices, displays, speakers, microphones, communication devices, and other devices).

The terminal device 16 is, for example, a PC, a tablet PC, a smart phone, a mobile phone, a wearable device, or other communication equipment (such as a microchip). For example, terminal device 16 includes a communication device that functions as a communication interface, a user interface (UI), memory and a processor. A user interface includes, for example, at least one of a display and an input device. The terminal device 16 may be any device as long as it can be used for user authentication. The terminal device 16 may or may not have a display.

The hardware configuration of the location management device 10 will be described below with reference to FIG. FIG. 2 shows an example of the hardware configuration of the location management device 10. As shown in FIG.

Location management device 10 includes, for example, communication device 20 , UI 22 , memory 24 and processor 26 .

The communication device 20 is a communication interface having a communication chip, a communication circuit, etc., and has a function of transmitting information to other devices and a function of receiving information from other devices. The communication device 20 may have a wireless communication function or may have a wired communication function. The communication device 20 may communicate with other devices by using near field communication, for example, or may communicate with other devices via a communication path such as a LAN or the Internet.

UI 22 is a user interface and includes at least one of a display and an input device. The display is a liquid crystal display, an EL display, or the like. The input device is a keyboard, mouse, input keys, operation panel, or the like. The UI 22 may be a UI such as a touch panel having both a display and an input device. UI22 may also include a microphone and a speaker.

The memory 24 is a device that configures one or more storage areas for storing data. The memory 24 is, for example, a hard disk drive (HDD), a solid state drive (SSD), various types of memory (such as RAM, DRAM, or ROM), other storage devices (such as optical discs, etc.), or a combination thereof. One or more memories 24 are included in the location manager 10 .

The processor 26 controls the operation of each section of the location management device 10 . Processor 26 may have memory.

The hardware configuration of the service management device 12 will be described below with reference to FIG. FIG. 3 shows an example of the hardware configuration of the service management device 12. As shown in FIG.

Service management device 12 includes, for example, communication device 28 , UI 30 , memory 32 and processor 34 .

The communication device 28 is a communication interface having a communication chip, a communication circuit, etc., and has a function of transmitting information to other devices and a function of receiving information from other devices. The communication device 28 may have a wireless communication function or may have a wired communication function. The communication device 28 may communicate with other devices by using near field communication, for example, or may communicate with other devices via a communication path such as a LAN or the Internet.

UI 30 is a user interface and includes at least one of a display and an input device. The display is a liquid crystal display, an EL display, or the like. The input device is a keyboard, mouse, input keys, operation panel, or the like. The UI 30 may be a UI such as a touch panel having both a display and an input device. UI 30 may include a microphone and a speaker.

The memory 32 is a device that configures one or more storage areas for storing data. The memory 32 is, for example, a hard disk drive (HDD), a solid state drive (SSD), various types of memory (such as RAM, DRAM, or ROM), other storage devices (such as optical discs, etc.), or a combination thereof. One or more memories 32 are included in service management device 12 .

The processor 34 controls operations of each part of the service management device 12 . Processor 34 may have memory.

The hardware configuration of the control device 14 will be described below with reference to FIG. FIG. 4 shows an example of the hardware configuration of the control device 14. As shown in FIG.

Controller 14 includes, for example, communication device 36 , UI 38 , memory 40 and processor 42 .

The communication device 36 is a communication interface having a communication chip, a communication circuit, etc., and has a function of transmitting information to other devices and a function of receiving information from other devices. The communication device 36 may have a wireless communication function or may have a wired communication function. The communication device 36 may communicate with other devices by using near field communication, for example, or may communicate with other devices via a communication path such as a LAN or the Internet.

UI 38 is a user interface and includes at least one of a display and an input device. The display is a liquid crystal display, an EL display, or the like. The input device is a keyboard, mouse, input keys, operation panel, or the like. The UI 38 may be a UI such as a touch panel having both a display and an input device. UI 38 may include a microphone and speakers.

The memory 40 is a device that configures one or more storage areas for storing data. The memory 40 is, for example, a hard disk drive (HDD), a solid state drive (SSD), various memories (such as RAM, DRAM, or ROM), other storage devices (such as optical discs), or combinations thereof. One or more memories 40 are included in controller 14 .

Processor 42 controls the operation of each part of control device 14 . Processor 42 may have memory.

Various sensors will be described below with reference to FIG. FIG. 5 shows the location 18 and each sensor.

As an example here, location 18 is a booth, which is a physically partitioned room. A door 44 is installed in the booth. A user can open door 44 to enter location 18 .

Various sensors are installed at each location 18 . For example, a human sensor 46 , a camera 48 and a communication device 50 are installed in the place 18 . Human sensor 46 detects a person within location 18 . The human sensor 46 is a sensor that detects a person using, for example, infrared rays, ultrasonic waves, visible light, or the like. Of course, sensors other than these may be used as the human sensor 46 . Camera 48 photographs within location 18 . The communication device 50 communicates in BLE (Bluetooth Low Energy) mode, for example. The communication device 50 uses the BLE beacon to obtain information such as the position of the terminal device 16 owned by the user.

A human sensor 52 and a camera 54 are installed outside the place 18 . For example, the human sensor 52 is installed near the door 44 and detects a person near the door 44 . The human sensor 52 is a sensor that detects a person using, for example, infrared rays, ultrasonic waves, visible light, or the like. Of course, sensors other than these may be used as the human sensor 52 . A camera 54 is a device that photographs the outside of the location 18 .

A temperature sensor that detects the temperature within the location 18, a humidity sensor that detects the humidity within the location 18, an odor sensor that detects odors within the location 18, an air pressure sensor that detects the air pressure within the location 18, and a At least one of the installed microphones may be further installed.

A temperature sensor that senses the temperature outside the location 18, a humidity sensor that senses the humidity outside the location 18, an odor sensor that senses odors outside the location 18, an air pressure sensor that senses the air pressure outside the location 18, and At least one of the microphones placed outside of location 18 may also be placed.

The information acquired by each sensor is output to the controller 14 installed within the location 18 . Specifically, information indicating detection results of the human sensors 46 and 52, image data and moving image data captured by the cameras 48 and 54, and information acquired by the communication device 50 are sent to the control device. 14.

The processor 42 of the control device 14 detects the presence or absence of people inside the place 18 and the presence or absence of people outside the place 18 based on the information obtained by each sensor.

In the area outside location 18, a near range area 56 is defined. A short range area 56 is an area in the vicinity of the place 18 and is an area where it is assumed that there are people who use the place 18 . For example, the close range area 56 is defined so that the area around the door 44 through which a person enters and exits is included in the close range area 56 . Information indicative of near field 56 is stored in memory 40 of controller 14 .

The processor 42 of the control device 14 detects whether or not there is a person within the short range area 56 based on information acquired by various sensors. Since it is presumed that a person within the short range area 56 is a person who is likely to use the place 18, the processor 42 searches the short range area 56 to detect whether there is such a person. The presence or absence of a person within 56 is detected.

In addition, the processor 42 of the control device 14 receives information from the terminal devices 16 of people in the place 18 and the terminal devices 16 of people in the short-range area 56 by the communication device 50 and the communication device 36 of the control device 14. may be obtained. For example, processor 42 obtains information about the user that is stored in memory of terminal device 16 . Specifically, the processor 42 acquires location account information, service account information, common account information, or the like. This allows the processor 42 to identify people within the location 18 and those within the near field 56 . For example, processor 42 may determine whether the person within location 18 or within proximity region 56 is the user who booked that location 18 .

When a plurality of users use the same place 18 together, the processor 42 receives information ( For example, location account information, service account information, or common account information) may be obtained. In this case, the processor 42 determines whether or not one of the plurality of people in the location 18 or the short-range area 56 is the user who has reserved the location 18 based on the acquired information. do.

The processor 42 may also identify a person in the place 18 based on the image data and video data generated by the camera 48, and the image data and video data generated by the camera 54. People outside location 18 may be identified based on . For example, image data or video data representing the face or whole body of the user who has reserved the place 18 is stored in the memory 24 of the place management device 10 at the time of reservation or at a later time. The processor 42 of the control device 14 compares the image data and moving image data acquired from the place management device 10 with the image data and moving image data captured by the camera 48 and the camera 54, so that the image data captured by the camera 48 and the camera 54 can be captured. It may be determined whether or not the person appearing in the received image data or video data is the user who reserved the location 18 . Face recognition technology, for example, is used in the determination.

The processor 42 may also analyze sound data collected by microphones placed within the place 18 to identify people inside the place 18, or to identify people placed outside the place 18. Persons outside location 18 may be identified by analyzing sound data collected by the microphones. For example, voice data of a user who has reserved the place 18 is pre-stored in the place management device 10 . The processor 42 acquires the voice data of the user who has reserved the place 18 from the place management device 10, and compares the acquired voice data with the sound data collected by the microphone to obtain the sound collected by the microphone. It is determined whether or not the person who made the voice is the user who reserved the place 18. - 特許庁

An example of the booth will be described below with reference to FIGS. 6 and 7. FIG. FIG. 6 is a perspective view showing the appearance of the booth. FIG. 7 is a perspective view showing the inside of the booth. Some walls of the booth are not shown in FIG. 7, but the inside of the booth is shown.

As shown in FIG. 6 , booth 58 , which is an example of place 18 , is a room such as a private room, and has door 44 . A human sensor 52 and a camera 54 are installed on the outer wall of the booth 58 . A human sensor 52 is installed around the door 44 and detects a person near the door 44 . A camera 54 is installed above the booth 58 to photograph the outside of the booth 58 . A lamp 60 is installed on the outer wall of the booth 58 . The lamp 60 lights or blinks in different colors depending on whether the place 18 is in use with a person present or not.

As shown in FIG. 7, an electronic lock 62 is installed on the door 44 . Processor 42 of controller 14 controls locking and unlocking of electronic lock 62 . For example, the processor 42 unlocks the electronic lock 62 upon receiving information indicating an instruction to unlock the electronic lock 62 . Information indicating an unlocking instruction is transmitted from the terminal device 16 of the user who has reserved the booth 58 or the place management device 10 to the control device 14 installed in the booth 58 . The processor 42 of the control device 14 unlocks the electronic lock 62 upon receiving the information indicating the unlocking instruction. Further, the information indicating the locking instruction is transmitted from the terminal device 16 of the user who has reserved the booth 58 or the place management device 10 to the control device 14 installed in the booth 58, for example. The processor 42 locks the electronic lock 62 when receiving the information indicating the locking instruction.

Also, in the booth 58, a PC 64, which is an example of equipment, is installed. Here, as an example, the control device 14 is incorporated in the PC 64 . That is, the PC 64 has the functions of the control device 14 . Of course, the controller 14 is not integrated with the PC 64 and the controller 14 and the PC may be installed separately within the booth 58 . The PC 64 has a wireless communication function. Also, the PC 64 may have a wired communication function. A desk and a chair are installed in the booth 58, and the PC 64 is placed on the desk. It should be noted that illustration of a human sensor and a camera is omitted in FIG.

FIG. 8 shows a PC 64 in which the control device 14 is installed. The PC 64 has a display 64a, an outlet 64b, a printer 64c, a human sensor 64d, and an emergency button 64e.

The display 64a may be a touch panel display, or may be another display.

The outlet 64b includes, for example, at least one of an AC power outlet and a DC-USB outlet.

The human sensor 64d is installed on the front side of the PC 64 (that is, the side where the display 64a is installed) and detects a person on the front side.

The emergency button 64 e is a button for instructing unlocking of the electronic lock 62 . When the emergency button 64e is pushed, the processor 42 of the control device 14 forcibly unlocks the electronic lock 62 even if the electronic lock 62 is locked. This allows the person inside the booth 58 to open the door 44 and move out of the booth 58 .

Also, the PC 64 may have a remote control key, and may have various interfaces (for example, HDMI (registered trademark), etc.). A keyboard, a mouse, and the like may also be connected to the PC 64 .

A specific example of the information processing system according to the embodiment will be described below with reference to FIG. FIG. 9 shows a specific example of an information processing system. The specific example shown in FIG. 9 is merely an example of the configuration of the information processing system, and the configuration of the information processing system is not limited to the configuration shown in FIG. Also, the configuration of the PC 64 shown in FIG. 9 is merely an example of implementation, and is not limited to the configuration shown in FIG.

For example, the PC 64 includes a wireless device, a NET communication device, a NET-HUB, a CPU, a ROM, a RAM, a control board, a display device, an emergency button, a printer, a power supply, and a control interface (I/F) as implementation levels. .

A wireless device is a device for communicating with the terminal device 16 . A NET communication device is a device that connects to the Internet. A signal from an input device (for example, a keyboard, etc.) is input to the CPU. The control board receives and transmits signals from one or more sensing devices (eg, occupancy sensors, cameras, etc.), electronic locks and lamps. An external device is connected to the control interface.

For example, the service management device 12 functions as a thin client server, and the PC 64 is used as a thin client terminal. Various application software is supplied from the service management device 12 to the PC 64 . A user who uses the booth 58 can use a PC 64 to use various application software provided by the service management device 12 .

The screen displayed when reserving the place 18 will be described below with reference to FIG. FIG. 10 shows the screen.

For example, when the user operates the terminal device 16 to access the location management device 10, the home screen data for reservation is transmitted from the location management device 10 to the terminal device 16, and the home screen appears on the display of the terminal device 16. Is displayed.

The home screen displays, for example, a list of places 18 that can be reserved, fields for designating dates and times for using the places 18, and the like. When the user selects the place 18 to be reserved on the home screen and specifies the date and time for using the place 18, a screen 66 for making a reservation for the place 18 is displayed on the display of the terminal device 16. be. Further, when the user operates the terminal device 16 to input his/her own location account information, and the terminal device 16 transmits the location account information to the location management device 10, the reservation status of the location 18 for the user is displayed. , is displayed on screen 66 .

For example, when the user accesses the location management device 10 using the terminal device 16 , a login screen, which is a screen for logging in to the location management device 10 , is displayed on the display of the terminal device 16 . When the user inputs his/her own location account information on the login screen and instructs login, the input location account information is transmitted from the terminal device 16 to the location management device 10 . The processor 26 of the location management device 10 uses the location account information transmitted from the terminal device 16 to perform user authentication. When the location account information transmitted from the terminal device 16 is stored in the memory 24 of the location management device 10 and the user is registered in the location management device 10, the processor 26 of the location management device 10 Determine that the user has been successfully authenticated. In this case, processor 26 permits the user to log in to location management device 10 . If the location account information transmitted from the terminal device 16 is not stored in the memory 24 of the location management device 10 and the user is not registered in the location management device 10, the processor 26 of the location management device 10: It is determined that the authentication of the user has failed. In this case, processor 26 does not permit the user to log in to location management device 10 . Note that user authentication may be performed by another authentication server or the like instead of being performed by the location management device 10 .

When login to the place management device 10 is permitted, the reservation status of the place 18 for the user is displayed on the screen 66 .

Here, as an example, it is assumed that the user A operates the terminal device 16A to log in to the location management device 10 and reserve the location 18A. That is, the user A selects the location 18A on the home screen and specifies the date and time for using the location 18A. Thereby, a screen 66 for reserving the place 18A is displayed on the display of the terminal device 16A.

A screen 66 is a reservation screen displayed when reserving the place 18A. On the screen 66, information indicating the status of reservation for the date and time specified by the user A is displayed. For example, a symbol "o" indicates that the location 18 is not reserved and can be reserved. A symbol "x" indicates that the location 18 is already reserved and cannot be reserved. Checkmarks other than the symbols "O" and "X" indicate that user A has made a reservation. For example, location 18A is reserved by user A from 13:00 to 14:00.

In addition, in the "status" column displayed on the screen 66, information regarding whether or not the user A is within the area where the location 18A can be used is displayed. "Available" indicates that User A is within an area where the location 18A can be used. "Unavailable" indicates that User A is not within the area where the location 18A can be used.

For example, a short range area 56 of location 18A is defined as an area where location 18A is available. The size and shape of the short range area 56 may be determined by an administrator or the like.

For example, the processor 26 of the location management device 10 acquires information indicating the location of the user A from the terminal device 16A and determines whether or not the user A is within the short range area 56 of the location 18A. The information indicating the position of the user A is acquired by a function of acquiring position information such as a GPS (Global Positioning System) function of the terminal device 16A. Information indicating the location of user A is transmitted from the terminal device 16A to the location management device 10 . The processor 26 of the location management device 10 determines whether or not the user A is within the short-range area 56 of the location 18A based on the information indicating the position of the user A transmitted from the terminal device 16A, and displays the determination result. to the terminal device 16A. Information indicating "available" or "not available" is displayed on the display of the terminal device 16A according to the determination result. If User A's location is within the near field 56 of location 18A, information is displayed on screen 66 indicating "Available". If User A's location is not within the near field 56 of location 18A, information is displayed on screen 66 indicating "unavailable".

As another example, as described above, the processor 42 of the control device 14A located at location 18A obtains information about the user from the terminals 16 of persons within the near field 56 of location 18A, and obtains information about the user. If the received information includes information about user A, it may be determined that user A is within close range area 56 of location 18A. In this case, the processor 42 of the control device 14A transmits information indicating the determination result to the terminal device 16 that transmitted the information on the user A to the control device 14A (that is, the terminal device 16A). Information according to the determination result is displayed on the screen 66 .

As yet another example, as described above, the processor 42 of the control device 14A determines whether the user A is close to the location 18A based on the image data and video data captured by the camera 54 installed outside the location 18A. A determination may be made as to whether or not it is within region 56 .

User A can reserve location 18A on screen 66 . For example, when the user A designates a time period in which the symbol "o" is displayed on the screen 66 and gives an instruction to make a reservation, information indicating the instruction is transmitted from the terminal device 16A to the place management device 10. be done. The processor 26 of the place management device 10 receives the information indicating the instruction, the place information for identifying the reserved place 18A, the place reserver information of the user A who reserved the place 18A, and the reserved time. The location usage time information indicating the band is linked and registered in the location management information. This completes the reservation for the place 18A.

Moreover, when using the service provided by the service management apparatus 12 at the place 18A, the service may be reserved together with the reservation of the place 18A. In this case, the processor 34 of the service management device 12 associates the service information of the reserved service, the service user information of the user A, and the service usage time information indicating the time zone in which the service is used, Register in service management information. For example, a list of services available at the location 18A is displayed on the screen 66, and the user designates a service to be used at the location 18A from the list. Service information identifying the designated service is transmitted from the terminal device 16 to the location management device 10 and registered in the service management information. Here, the time period during which the service is used matches the time period during which the location 18A is used.

As described above, location management information and service management information are linked and managed. For example, the location management device 10 and each service management device 12 share location management information and each service management information, and link and manage the location management information and each service management information. As a result, the place 18A and the services used at the place 18A are centrally managed by the place management device 10 and each service management device 12. FIG.

A screen displayed when using the place 18 will be described below with reference to FIG. 11 . The screen 68 is shown in FIG. Here, as an example, the screen 68 is a screen displayed on the display of the user A's terminal device 16A.

For example, user A logs into the location management device 10 by operating the terminal device 16A. The processor 26 of the place management device 10 transmits data representing a list of reservations for the user A to the terminal device 16A. The list is displayed on the display of the terminal device 16A. The list includes, for example, the place reserved by user A and the usage time. When a location and usage time are selected from the list, a screen 68 showing information about the selected location and usage time is displayed on the display of the terminal device 16A.

For example, the screen 68 displays information indicating the location 18A reserved by the user A, information indicating usage time, Wi-Fi SSID, and Wi-Fi password. The Wi-Fi displayed here is the Wi-Fi available at location 18A.

Buttons 70 and 72 are also displayed on screen 68 . The button 70 is a button for instructing unlocking of the electronic lock installed on the door of the place 18A. A button 72 is a button for instructing locking of the electronic lock.

Also, if User A is within the near field 56 of location 18A, a message is displayed on screen 68 such as "Available Locations". If User A is not within proximity area 56 of location 18A, a message is displayed on screen 68 such as "Not in an available location." In the example shown in FIG. 11, user A is not within the near field 56 of location 18A, so the message "not available" is displayed.

In the following, it is assumed that user A reserves location 18A and uses location 18A. It is also assumed that user A reserves thin client service as a service to be used at location 18A and uses the thin client service using PC 64 installed at location 18A. In this case, the PC 64 functions as a thin client terminal. Of course, the services used here are only examples, and other services may be used. Also assume that location 18A is booth 58 shown in FIGS.

The processor 42 of the control device 14A installed at the place 18A permits the user A to enter the place 18A based on the position of the user A who uses the place 18A that has been reserved in advance. Permission to use the thin client service via a device (for example, PC 64) installed in the location 18A is controlled in cooperation.

If user A is within a predetermined range of locations (eg, near field 56) that includes location 18A, processor 42 of controller 14A allows user A to enter location 18A. More specifically, within the near field 56 of location 18A corresponds to within the range of locations where it is permitted to unlock the electronic lock 62 of location 18A. If User A is within proximity region 56 of location 18A, processor 42 authorizes unlocking electronic lock 62 of location 18A.

Specifically, processor 42 communicates with terminal device 16A and activates button 70 on screen 68 displayed on the display of terminal device 16A when user A is within proximity region 56 of location 18A. set. Therefore, the processor 42 transmits information indicating an instruction to set the button 70 to valid to the terminal device 16A. The button 70 is enabled according to the instruction.

Setting the button 70 to valid means, for example, that the user A can press the button 70, that the button 70 is pressed when the button 70 is pressed, or that the button 70 is pressed. to recognize that the unlocking instruction is valid. When the button 70 is enabled and the user A presses the button 70 on the screen 68, information indicating an unlocking instruction is transmitted from the terminal device 16A to the control device 14A. Processor 42 of control device 14A unlocks electronic lock 62 of location 18A upon receiving the information indicating the unlocking instruction. This allows user A to open door 44 and enter location 18A (that is, booth 58).

If User A is not within the near field 56 of location 18A, then button 70 is not enabled. In other words, the button 70 is not enabled because the information indicating the instruction to enable the button 70 is not transmitted from the control device 14A to the terminal device 16A. In this case, user A cannot press button 70 . As another example, even if the user A presses the button 70, the press is not accepted, and the information indicating the unlocking instruction is not transmitted from the terminal device 16A to the control device 14A. As yet another example, button 70 may not be displayed on screen 68 if button 70 is not enabled.

In addition, the processor 42 of the control device 14A determines whether or not the user in the short-range area 56 of the place 18A is the user A who has reserved the place 18A. It may be permitted to unlock the lock 62 . For example, if the user within proximity region 56 of location 18A is user A who booked location 18A, processor 42 sets button 70 to active. If the user within proximity region 56 of location 18A is not user A who booked location 18A, processor 42 does not set button 70 to active.

Also, if the user within the short range area 56 of the location 18A is the user A who has reserved the location 18A and the current time is included in the reserved usage time slot, the processor 42 causes the button 70 to You can set it to valid. Even if the user within proximity region 56 of location 18A is user A who has booked location 18A, processor 42 activates button 70 if the current time is not included in the availability hours. Not set.

As described above, the processor 42 of the control device 14A operates based on the output from the human sensor 52, the image data and video data captured by the camera 54, the information acquired by the communication device 36 and the communication device 50, and the like. to determine whether or not the user A is within the short range area 56 of the location 18A.

Also, location management information and service management information including information about the location 18A are transmitted in advance from the location management device 10 to the control device 14A and stored in the memory 40 of the control device 14A. By referring to the location management information and the service management information, the processor 42 of the control device 14A obtains information about the user who has reserved the location 18A, the reserved usage time zone, and the service reserved together with the reservation of the location 18A ( That is, the service used at the place 18A) is recognized. When user A reserves a location 18A and a service to be used at the location 18A (for example, a thin client service that uses a PC 64 as a thin client terminal), information on the reservation includes the location management information and the service. Registered with management information. By referring to the location management information and the service management information, the processor 42 of the control device 14A recognizes that the user A is the user who has reserved the location 18A, and further recognizes the usage time slot.

Without the location management information and service management information stored in the memory 40 of the controller 14A, the processor 42 of the controller 14A queries the location manager 10 as to whether user A is the user who reserved the location 18A. good too. The processor 42 receives the answer to the inquiry from the place management device 10 and either sets the button 70 to valid or does not set the button 70 to valid.

In addition, the processor 42 of the control device 14A, in response to the user A entering the place 18A (specifically, the booth 58), allows the user to access the service provided via the equipment installed in the place 18A. Log in A. For example, processor 42 logs User A into a thin client service provided via PC 64 located within location 18A. Location management information and service management information are stored in the memory 40 of the control device 14A, and the processor 42 identifies the service account information linked to the location account information of the user A in the service management information. do. The processor 42 transmits the identified service account information to the service management device 12 that provides the thin client service reserved by the user A, and requests the service management device 12 to log in. Incidentally, when common account information is used, the common account information may be transmitted to the service management device 12 . Further, since the account information for location and the account information for service are linked and managed, even if the account information for location is transmitted to the service management device 12, the account information for location is not stored in the service management device 12. Based on this, user A's service account information is specified.

In the service management device 12, user A is authenticated. If User A is authorized to use the thin client service, User A's authentication is successful, and User A's login to the thin client service is completed. In addition, when the usage time period of the thin client service is set and the current time is included in the usage time period, the authentication of the user A succeeds, and the login of the user A to the thin client service is completed. . In this manner, single sign-on to location 18A and thin client services is achieved.

If user A does not have the authority to use the thin client service, or if the current time is not included in the usage time period, authentication of user A will fail and login to the thin client service will not be completed.

For example, when the electronic lock 62 of the location 18A is unlocked, the processor 42 of the control device 14A transmits user A's service account information to the service management device 12, and requests user A's login to the thin client service. demand.

As another example, when User A is detected to have entered location 18A, processor 42 of controller 14A sends User A's account information for the service to service manager 12 and sends it to the thin client service. user A's login may be requested. The entry of the user A into the place 18A is detected, for example, by a human sensor 46 or a camera 48 installed in the place 18A.

As yet another example, when User A is detected to have entered location 18 and door 44 is closed, processor 42 of controller 14A sends User A's service account information to the service management device. 12 to request User A's login to the thin client service. For example, the door 44 is provided with a sensor that detects opening and closing of the door 44, and the processor 42 detects that the door 44 is closed based on the detection result of the sensor.

As yet another example, if User A is detected to have entered location 18 and electronic lock 62 is locked, processor 42 of controller 14A may transfer User A's account information for the service to the service management system. It may be sent to device 12 requesting User A's login to the thin client service. The electronic lock 62 may be manually locked by the user A, or may be automatically locked when the door 44 is closed. User A may lock electronic lock 62 by pressing button 72 displayed on screen 68 . When the user A presses the button 72, information indicating a lock instruction is transmitted from the terminal device 16A to the control device 14A. Processor 42 of control device 14A locks electronic lock 62 according to the instruction. By locking the electronic lock 62, security for the PC 64 used as a thin client terminal is improved compared to the case where the electronic lock 62 is not locked.

Further, when User A moves from the location 18A to the outside of the location 18A, the processor 42 of the control device 14A may log out the User A from the service (for example, thin client service) provided via the PC 64, which is a device. good. This prevents a person other than user A from using the PC 64 as a thin client terminal for user A when user A is not in location 18A.

For example, when the user A is not detected within the location 18A by the human sensor 46 or the camera 48 installed within the location 18A, the processor 42 of the control device 14A sends the service management device 12, which provides the thin client service, to request user A to log out. The processor 34 of the service management device 12 receives the request and logs out the user A from the thin client service.

When user A is detected by camera 54 installed outside location 18A, or when user A's position obtained by GPS is included in an area outside location 18A, processor 42 of control device 14A , the user A may be logged out of the thin client service.

Moreover, when the user A is present in the place 18A and the electronic lock 62 is locked, the processor 42 of the control device 14A may turn on the display of the display 64a installed in the PC 64 (for example, , to turn on display 64a). Otherwise, processor 42 turns off the display of display 64a (eg, powers off display 64a). Thereby, information displayed on the display 64a can be prevented from being viewed by a person other than the user A. FIG.

If user A moves from location 18A to outside location 18A, processor 42 of controller 14A may turn off display 64a of PC 64. FIG. For example, when user A leaves location 18A during the usage time period, processor 42 turns off the display on display 64a. Also, when the door 44 is open, the processor 42 may turn off the display of the display 64a. This can prevent the information displayed on the display 64a from being seen by a person other than the user A when the user A is not in the place 18A.

If there is a user within location 18A, processor 42 of controller 14A may not allow another user than the user who reserved location 18A to unlock electronic lock 62 of location 18A. For example, if user A is in location 18A during the usage time slot reserved by user A, processor 42 determines that another user who has not reserved usage of location 18A in that usage time slot Disallow unlocking electronic lock 62 at location 18A. For example, when the screen 68 is displayed on the display of the terminal device 16 of the other user, the processor 42 does not set the button 70 displayed on the screen 68 to valid. Processor 42 may not cause button 70 to be displayed on screen 68 . Processor 42 may not enable button 72 displayed on screen 68 . Processor 42 may not cause button 72 to be displayed on screen 68 . By doing so, it is possible to prevent other users other than user A from entering the place 18A during the usage time zone when the user A can use the place 18A.

A device other than the terminal device 16 of the user may instruct the extension of the use of the location 18 . For example, the device other than the terminal device 16 is a PC 64 installed within the location 18 . The processor 42 of the control device 14 causes the display 64a of the PC 64 to display an image for the user to instruct extension of use of the place 18 (for example, an extension button for instructing extension). Thereby, the user can instruct extension of use of the place 18 without using the terminal device 16 of the user himself/herself. When the extend button displayed on display 64a is pressed by the user (e.g., when the extend button is touched or clicked), processor 42 of controller 14 outputs information requesting an extension of use of location 18. , to the location management device 10 . If the usage time slot immediately after the usage time slot reserved by the user has not been reserved by another user, the processor 26 of the place management device 10 permits the extension. For example, the processor 26 of the place management device 10 permits extension of the maximum period from the end of the usage time slot reserved by the user to the start of the next usage time slot. This allows the user to utilize the location 18 for an extended period of time.

When the user is using the service by logging in to the service via a device installed in the location 18, if the usage time of the location 18 elapses, the control installed in the location 18 The processor 42 of the device 14 may log the user into the service via the terminal 16 of the user who booked the location 18 .

For example, user A uses the thin client service by logging in to the thin client service via the PC 64 installed in location 18A. In other words, user A uses the PC 64 as a thin client terminal. In this case, when the usage time of the place 18 has passed, the processor 42 of the control device 14A causes the user A to log in to the thin client service via the user A's terminal device 16A. Specifically, the processor 42 sends information indicating an instruction to log in the user A to the thin client service at a predetermined time before the end time of the usage time slot reserved by the user A. It is transmitted to the terminal device 16A. When the processor of the terminal device 16A receives the instruction, the service account information of the user A for using the thin client service is sent to the service management device 12 (for example, thin client server) that provides the thin client service. The terminal device 16A requests the login of the user A to the thin client service. The processor 34 of the service management device 12 that receives the request authenticates the user A, and if the authentication is successful, permits login to the thin client service from the terminal device 16A. As a result, even if the reserved use time slot is about to pass during work using the PC 64, the user A can continue the work using the terminal device 16A. Further, even if user A moves from place 18A to outside of place 18A, user A can continue the work using terminal device 16A. If user A's authentication is not successful, login to the thin client service from the terminal device 16A is not permitted.

Specific examples of moving images of the information processing system according to the embodiment will be described below with reference to FIGS. 12 to 14 . 12 to 14 are sequence diagrams showing specific examples of the operation of the information processing system according to the embodiment.

Specific example 1 will be described with reference to FIG. Here, as an example, it is assumed that user A possesses terminal device 16A, reserves location 18A, and uses location 18A. It is also assumed that user A uses the thin client service provided by service management apparatus 12 via PC 64 installed at location 18A. User A has reserved in advance the location 18A and the thin client service to be used via the PC 64 installed at the location 18A.

The processor 42 of the control device 14A installed at the location 18A acquires information indicating the location of the user A and determines whether the user A is within the short range area 56 of the location 18A. Here, it is assumed that user A is within close range area 56 of location 18A. The determination method is as described above.

Also, user A is authenticated with respect to use of place 18A (S01). For example, when user A accesses the location management device 10 by operating the terminal device 16A, a login screen for logging in to the location management device 10 is displayed on the display of the terminal device 16A. When the user A inputs his/her own location account information on the login screen and instructs transmission to the location management device 10, the input location account information is transmitted from the terminal device 16A to the location management device 10. be. The processor 26 of the location management device 10 authenticates the user A using the location account information transmitted from the terminal device 16A. User A is permitted to log in to the location management device 10 if the authentication succeeds, and user A is not permitted to log in to the location management device 10 if the authentication fails. Information indicating the result of the authentication is transmitted to the control device 14A installed at the place 18A reserved by the user A.

If the current time is included in the usage time slot reserved by user A, and user A is within short-range area 56 of place 18A, and user A is successfully authenticated (S02), the processor of control device 14A 42 enables the unlocking button 70 displayed on the screen 68 shown in FIG. That is, in a state where the screen 68 is displayed on the display of the terminal device 16A, when the user A is within the short range area 56 of the place 18A during the usage time period, if the authentication of the user A succeeds, the control device Processor 42 of 14A sets button 70 displayed on screen 68 to active. Thereby, the user A can press the button 70 to unlock the electronic lock 62 installed at the place 18A.

After the button 70 for unlocking is enabled, when the user A presses the button 70 in the short range area 56 of the place 18A (S03, opening operation), information instructing the unlocking of the electronic lock 62. is transmitted from the terminal device 16A to the control device 14A. When the processor 42 of the control device 14A receives the unlocking information, it unlocks the electronic lock 62 installed at the location 18A (S04).

When a person is detected by the human sensor 52 (“foreigner sensor” in FIG. 12) or the camera 54 installed outside the place 18A, the processor 42 of the control device 14A detects the electronic lock 62 may be unlocked (“Foreigner sensor ◯” in FIG. 12).

For example, processor 42 of controller 14A determines whether the user within proximity region 56 of location 18A is user A who booked location 18A, and if the user within proximity region 56 is user A , the electronic lock 62 may be unlocked. Processor 42 does not unlock electronic lock 62 if user A is not within close range area 56 .

After unlocking the electronic lock 62, the processor 42 of the control device 14A turns on the lighting device installed in the place 18A (S05).

User A opens the door 44 of the place 18A (S06), moves into the place 18A, and closes the door 44 (S07).

When the user A moves into the place 18A, the user A is detected by the human sensor 46 ("internal person sensor" in FIG. 12) and the camera 48 installed in the place 18A (" Insider sensor ○”). When the user A does not move into the place 18A, there is no person in the place 18A, so no person is detected by the human sensor 46 or the camera 48 ("Internal person sensor x" in FIG. 12).

Next, when the electronic lock 62 is locked (S08), the processor 42 of the controller 14A turns on the display 64a of the PC 64 (S09). Note that when the electronic lock 62 is unlocked and the door 44 is closed, the processor 42 may turn on the display on the display 64a. As another example, if user A is detected to be within location 18A, processor 42 may turn on display 64a.

In addition, the processor 42 of the control device 14A causes the user A to log in to the thin client service provided via the PC 64 installed in the place 18A in response to the user A entering the place 18A (S10). ). As a result, the user A can use the PC 64 as a thin client terminal and use application software and the like provided in the thin client service.

For example, the portal site for user A is displayed on the display 64a of the PC 64. FIG. User A can use various services (for example, application software, services on the Web, etc.) via his own portal site.

Processor 42 of controller 14A determines if electronic lock 62 is unlocked, if user A enters location 18A and door 44 is closed, or if user A enters location 18A and electronic lock 62 is closed. User A may be logged into the thin client service when it is locked.

Below, the current time is not included in the usage time zone of user A (that is, the start time of user A's usage time has not yet arrived), and the previous user (for example, user B) is within location 18A. If there is In this case, even if the user A is authenticated (S11), the processor 42 of the control device 14A does not enable the unlocking button 70 displayed on the screen 68 of the terminal device 16A of the user A. In this case, user A cannot press button 70 (S12).

Further, when the processor 42 of the control device 14A receives information indicating an unlocking instruction from the terminal device 16 (for example, the terminal device 16B) of the previous user B, the processor 42 of the control device 14A unlocks the electronic lock 62 of the location 18A according to the instruction. (S13).

On the other hand, the processor 42 of the control device 14A does not unlock the electronic lock 62 of the place 18A even when receiving the information indicating the unlocking instruction from the terminal device 16A of the user A (S14).

In addition, since the user B is in the place 18A, the user B is detected by the human sensor 46 ("inner person sensor" in FIG. 12) and the camera 48 installed in the place 18A.

Also, the PC 64 is not controlled according to User A's reservation, but is controlled according to User B's reservation. For example, the PC 64 is used as a thin client terminal for user B and not as a thin client terminal for user A.

Also, if the user A is not within the short range area 56 of the location 18A, even if the authentication operation is performed (S15), the button 70 displayed on the screen 68 is not set to be valid. As a result, user A cannot press button 70 on screen 68 (S16). User A cannot press button 70 even if previous user B is not within location 18A. The electronic lock 62 does not respond to user A's operation because the button 70 is not set to be enabled. As a result, User A cannot unlock the electronic lock 62 of location 18A and enter location 18A.

In this case, as shown in FIG. 11, the screen 68 of the terminal device 16A of the user A displays a message "not available" (S17).

When the user A is not within the short range area 56 of the place 18A, the electronic lock 62 of the place 18A will not be unlocked by the user A's unlocking operation. As a result, the electronic lock 62 of the location 18A is prevented from being accidentally unlocked by the user A when the user A is not within the close range area 56 of the location 18A.

Similarly, when the previous user B is in the location 18A, the button 70 displayed on the screen 68 of the terminal device 16A of the user A is not set to be valid, and the message "I am not in an available location" is displayed. (S15-S17). In this case, the PC 64 installed in the location 18A is not used as a thin client terminal for user A, but is used as a thin client terminal for user B. FIG.

Specific example 2 will be described below with reference to FIG. 13 . Here, as an example, processing when user A moves from inside place 18A to outside place 18A during user A's usage time will be described.

When the user A moves from inside the place 18A to outside the place 18A, the user A pushes the unlocking button 70 displayed on the screen 68 (S21). As a result, information instructing unlocking is transmitted from the terminal device 16A to the control device 14A.

When the processor 42 of the control device 14A receives the unlocking instruction information from the terminal device 16A, it unlocks the electronic lock 62 of the location 18A (S22).

When the electronic lock 62 is unlocked, the processor 42 of the controller 14A turns off the display 64a of the PC 64 (S23). For example, processor 42 powers off display 64a. This prevents the information displayed on the display 64a from being seen by anyone other than the user A. FIG. Also, the processor 42 logs out the user A from the thin client service. This prevents a person other than user A from using the thin client service for user A. FIG.

User A opens the door 44 of the place 18A (S24), moves from inside the place 18A to outside the place 18, and closes the door 44 (S25).

When the user A moves from inside the place 18A to outside the place 18A and there is no one in the place 18A, the human detection sensor 46 (“inner person detection sensor” in FIG. 13) installed in the place 18A or the camera A person is no longer detected by 48 (“Inner person detection sensor ×” in FIG. 13).

If no person is detected, processor 42 of controller 14A turns off the lights in location 18A (S26).

When user A leaves the place 18A halfway during the usage time of user A, another user (for example, user B) who is not in the short range area 56 of place 18A performs an authentication operation (S27), Even if an operation to unlock the electronic lock 62 is performed (for example, even if the unlocking button 70 is pressed) (S28), the electronic lock 62 at the location 18A is not unlocked. In this case, the screen 68 of the terminal device 16B of the user B displays a message such as "not available" (S29).

When the user A re-enters the place 18A during the use time of the user A, the same processing as when the user A newly enters the place 18A is executed (S30). This allows user A to re-enter location 18A.

As described above, user A can enter and exit location 18A during user A's usage time. When the user A leaves the place 18A, the power of the display 64a of the PC 64 installed in the place 18A is turned off. is prevented. In addition, since the user is automatically logged out of the service (for example, thin client service) used via the PC 64, the service for user A is prevented from being used by anyone other than user A.

Specific example 3 will be described below with reference to FIG. 14 . Here, as an example, a process will be described in which user A uses the place 18A, user A's use time ends, and user A leaves the place 18A.

The processor 42 of the control device 14A notifies the user A of the end of the use time of the user A a predetermined time before the end time of the use time of the user A (S31). The processor 42 may cause the message indicating the guidance to be displayed on the display 64a of the PC 64 installed in the place 18A, or may be displayed on the display of the user A's terminal device 16A. The processor 42 may generate a sound representing the message from a speaker installed within the location 18A or from a speaker of the terminal device 16A.

When the user A presses the unlocking button 70 displayed on the screen 68 (S32), information instructing the unlocking of the electronic lock 62 is transmitted from the terminal device 16A to the control device 14A. The processor 42 of the controller 14A, upon receiving the instruction, unlocks the electronic lock 62 of the location 18A and turns off the display 64a of the PC 64. FIG.

User A opens the door 44 (S33), moves from inside the place 18A to outside the place 18A, and closes the door 44 (S34). After that, the processor 42 of the control device 14A transmits to the terminal device 16A of the user A information indicating that the cooperation between the use of the place 18A and the use of the service has been cancelled. For example, the information is displayed on the display of the terminal device 16A, or is output as sound from the speaker of the terminal device 16A (S35).

Processor 42 of controller 14A also turns off the lights installed in place 18 (S36).

Also, the processor 42 of the control device 14A logs out the user A from the service (for example, thin client service) that the user A has been using via the PC 64 (S37). This terminates the use of the location 18A and the use of the thin client service together.

The processor 42 of the control device 14A requests the user A through the terminal device 16A for the service (for example, thin client service) that the user A has been using through the PC 64 before the usage time of the user A elapses. You can log in. If user A moves out of place 18A, he may be permitted to use the service using terminal device 16A.

In the above-described embodiment, logging into the place management device 10 or the service management device 12 may be prohibited while the door 44 of the place 18 is open. Login to the location management device 10 or the service management device 12 may be permitted while the door 44 is closed and the electronic lock 62 is locked.

The processor 42 of the control device 14A may notify the user in the place 18A of a guidance prompting him or her to leave a predetermined time before the end of the use time of the place 18A. For example, the processor 42 may cause the message representing the guidance to be displayed on the display of the PC 64 installed in the location 18A, or may be displayed on the display of the terminal device 16 of the user. The processor 42 may generate the voice representing the guidance from a speaker installed within the location 18 or from a speaker of the terminal device 16 of the user.

Within the short range area 56 of the place 18A, a user who will use the place 18A at the next usage time (that is, a user waiting in the short range area 56 of the place 18A before the start of the usage time of the user) If so, the processor 42 of the controller 14A may permit login via the user's terminal 16 for services that the user has subscribed to. For example, the processor 42 transmits information indicating the permission to the terminal device 16 of the user waiting within the short range area 56 . The terminal device 16 that has received the information indicating the permission transmits the service account information together with the information indicating the permission to the service management device 12, and requests login to the reserved service. Even before the usage time, when the information indicating the permission is transmitted from the terminal device 16 to the service management device 12 together with the service account information, the processor 34 of the service management device 12 allows the user to access the reserved service. login. This allows users waiting in the short range area 56 to use the reserved service even if they meet before entering the location 18A. For example, prior to entering location 18A, preparations may be made to work with the service. If the user who will use location 18A at the next usage time is not within proximity area 56 of location 18A, processor 42 of controller 14A directs the user's terminal device 16 for the service booked by the user. log in with

A case where the place 18 is used by a plurality of users will be described below.

For example, suppose location 18A is used by multiple users. In this case, it is reserved that the location 18A will be used by a plurality of users, and information indicating this is managed by the location management device 10 .

In this case, the processor 42 of the control device 14A installed at the location 18A permits the unlocking of the location 18A by the user who has reserved the location 18A among the plurality of users. For example, the cancel button 70 displayed on the screen 68 of the terminal device 16 of the user who has reserved the place 18A is effectively installed and displayed on the screen 68 of the terminal device 16 of the user who has not reserved the place 18A. The button 70 for canceling is not set to valid. When the unlocking button 70 is pressed by the user who has reserved the place 18A, the location account information of the user who operates the terminal device 16 is sent from the terminal device 16 along with the information instructing the unlocking of the electronic lock 62. It is sent to the control device 14A. If the location management information transmitted from the location management device 10 to the control device 14A includes the location account information, the processor 42 of the control device 14A unlocks the electronic lock 62 . If the location management information does not include the location account information, the processor 42 does not unlock the electronic lock 62 .

Processor 34 of controller 14A also authorizes locking of location 18A by a user who has reserved location 18A. For example, the locking button 72 displayed on the screen 68 of the terminal device 16 of the user who has reserved the place 18A is enabled. The locking button 72 displayed on the screen 68 of the terminal device 16 of the user who has not reserved the place 18A is not set valid.

Also, when the electronic lock 62 at the location 18A is unlocked, the processor 42 of the control device 14A provides a service (eg, thin client service) via the device (eg, PC 64) installed at the location 18A. Log in the user who reserved the place 18A.

Thus, when the place 18A is used by a plurality of users, the user who has reserved the place 18A performs an operation to enter the place 18A.

A screen 74 is shown in FIG. Screen 74 is the screen displayed when reserving location 18 . Some of the information displayed on screen 74 is the same as the information displayed on screen 66 shown in FIG.

Further, the "reservation" column in the screen 74 is provided with a "one person" column and a "multiple people" column. The symbol "o" in the "multiple users" column indicates that the location 18 can be used by multiple users. The symbol "x" in the "multiple users" column indicates that it cannot be used by multiple users. Note that the "multiple users" column may not be displayed on the screen 74 for reserving the place 18 that cannot be used by multiple users.

Further, in the "Status" column of screen 74, information is displayed indicating whether or not location 18 can be used by multiple users. Note that the number of users who can use the location 18 may vary depending on the time period.

A user who reserves a place 18 can specify whether the place 18 is to be used by one person or by multiple people. For example, a user who reserves a place 18 designates the number of users who use the place 18 and reserves the place 18 . When the reservation of the place 18 is completed, the information indicating the number of users who use the place 18 includes the place information of the place 18, the place reserver information of the user who reserved the place 18, and the information of the place 18 used by the place 18. The information is included in the place management information in association with the place use time information indicating the time zone in which the place is used, and is managed by the place management device 10.例文帳に追加

Even when a plurality of users use the same location 18 , the location 18 is used by the same operations and processes as when one user uses the location 18 . That is, according to the operations and processes shown in FIG. 12, entry to the place 18 and login to the service via the PC 64 are performed.

Even if one or more users leave the place 18 during the usage time, if one or more users remain in the place 18, the control device 14 installed in the place 18 does not turn off the display 64a of the PC 64 installed in the location 18. That is, if at least one user remains within location 18, the user will be detected by the presence sensors and cameras installed within location 18, and processor 42 will not turn off display 64a. . Also, if the user is logged into the service via the PC 64, the processor 42 does not log the user out of the service.

When everyone leaves the place 18 during the usage time, the display 64a of the PC 64 is turned off to log the users out of the service. This process is the same as the process when one user uses the place 18 .

A portal site using the PC 64 may be switched among a plurality of users. For example, when users A, B, and C use the same location 18A, and user A reserves location 18A, user A's service account information is used to log in to the service (for example, Shin). . In this case, the portal site for user A is displayed on the display 64a of the PC64. Thereafter, by operating the PC 64, the portal site accessed using the PC 64 may be switched from the portal site for user A to the portal site for user B or user C. For example, when user B's service account information is sent to the service management device 12 via the PC 64 and user B's login is successful, the portal site for user B is displayed on the display 64 a of the PC 64 . User C is also the same. When the portal site is switched, User A before switching may be automatically logged out of the service. Moreover, the information which shows that may be displayed on the display 64a of PC64.

In addition, when the portal site is switched from the portal site for the user who reserved the place 18 to the portal site for another user, the processor 42 of the control device 14 determines the predetermined time rather than the end time of the usage time. Switch the portal site to the portal site for the user who reserved the place 18 before the time. When the time of use expires, processor 42 of controller 14 logs out the user who reserved location 18 from the service. Thus, processor 42 of controller 14 logs the user out of the service in conjunction with termination of use of location 18 .

Note that the portal site does not have to be switched to the portal site for the user who reserved the place 18 as described above. When logging in to the service using the service account information of another user other than the user who reserved the place 18, when the usage time ends, the processor 42 of the control device 14 assigns the other user to the Log out of the service.

When a plurality of users (for example, users A, B, and C) use the same place 18 together, the processor 42 of the control device 14 controls the user A at predetermined time intervals without receiving instructions from the user. , B and C may be switched.

In addition, when a plurality of PCs 64 are installed in the place 18, each PC 64 may be used as a thin client terminal. For example, each user may use the PC 64 as their own thin client terminal. In this case, a predetermined main PC 64 may be used as a thin client terminal for the user who reserved the place 18 .

Further, at the time of reserving the place 18, the respective place account information, service account information, or common account information of the plurality of users who use the place 18 are input from the terminal device 16 of the user who reserves the place 18, It may be included in the location management information in the location management device 10 . As a result, multiple users who use the location 18 are registered in the location management device 10 . Since each user's location account information, service account information, or common account information is stored in the location management device 10 and each user is registered, it is possible to identify individual users who use the reserved location 18. can.

Since each user's location account information, service account information, or common account information is included in the location management information, each user's location account information, service account information, or common account information is shared between the location management apparatus 10 and each service. It is shared with the management device 12 . For example, when users A, B, and C use the same place 18 together, the user A, B, and C's respective place account information, service account information, or common account information are input, and the place management device 10 and It is shared by each service management device 12 .

For example, when a plurality of PCs 64 are installed in the place 18, and the electronic lock 62 of the place 18 is unlocked by a user (for example, user A) who has reserved the place 18, single sign-on is performed for each user. Realized. For example, information indicating that the electronic lock 62 at the location 18 has been unlocked is transmitted from the control device 14 installed at the location 18 to each service management device 12 . The processor 34 of each service management device 12 stores, in the location management information and each service management information, account information (for example, location account information, service account information) linked to the location information indicating the location 18 at the time of use. information or common account information). The processor 34 of each service management device 12 permits each identified user to log in to the service via each PC 64 installed at the location 18 . For example, each of users A, B, and C is automatically logged into the booked service via each PC 64 installed at that location 18 .

Note that the user who reserves the place 18 and the user who logs into the service via the place 18 may be different. For example, when the location 18 is reserved, the location account information, service account information, or common account information of the user who logs in to the service is input and managed by being included in the location management information and each service management information. When the electronic lock 62 of the location 18 is unlocked, the account information of the user logging into the service is used to log into the service.

When the location 18 is used by a plurality of users, if there is a user who has not logged into the service portal site via the PC 64, the processor 42 of the control device 14 prompts the user to log in to the terminal device 16. By transmitting instruction information, the user may log in to the service via the terminal device 16 of the user.

Also, a group may be formed by a plurality of users, and group information for identifying the group may be included in the location management information and each service management information and registered when the location 18 is reserved. Electronic lock 62 at location 18 is unlocked using the group information. For example, group information is stored in the terminal device 16 of each user belonging to the group. When the unlocking button 70 is pressed, the terminal device 16 transmits the group information to the control device 14 and the electronic lock 62 is unlocked.

The respective functions of the location management device 10, the service management device 12, the control device 14, and the terminal device 16 are realized by cooperation of hardware and software, as an example. For example, the processor reads out and executes a program stored in the memory of each device, thereby implementing the functions of each device. A program is stored in the memory via a recording medium such as a CD or DVD, or via a communication path such as a network.

In each of the above embodiments, the processor refers to a processor in a broad sense, such as a general-purpose processor (e.g. CPU: Central Processing Unit, etc.) or a dedicated processor (e.g. GPU: Graphics Processing Unit, ASIC: Application Specific Integrated Circuit, FPGA: Field Programmable Gate Array, Programmable Logic Device, etc.). Further, the operations of the processors in each of the above embodiments may be performed not only by one processor but also by the cooperation of a plurality of physically separated processors. Also, the order of each operation of the processor is not limited to the order described in each of the above embodiments, and may be changed as appropriate.

10 location management device, 12 service management device, 14A, 14B control device, 16A, 16B terminal device, 18A, 18B location.

Claims (15)

having a processor;
The processor
Allowing the user to enter a pre-reserved place based on the location of the user using the place, and to use the services included in the reservation via the equipment installed in the place. to jointly control the permission of
Information processing equipment. The processor
allowing the user to enter the location if the user is within a predetermined location range that includes the location;
The information processing device according to claim 1 . The processor
allowing the user to unlock the place if the user is within a range of locations that are allowed to unlock the place;
The information processing apparatus according to claim 2. The processor
If the user within a range of locations allowed to unlock the location is the user who booked the location, allow the user to unlock the location;
The information processing apparatus according to claim 3. The processor
logging the user into the service provided via the device when the user enters the location;
The information processing apparatus according to any one of claims 1 to 4. The processor
logging the user into the service provided via the device when the user enters the location and the location is locked;
The information processing device according to claim 5 . The processor
logging the user out of the service provided via the device when the user moves from the location to outside the location;
The information processing apparatus according to claim 5 or 6. The processor
When the user is in the location and the location is locked, turn on a display installed in the location to use the service provided through the device. do,
The information processing apparatus according to any one of claims 1 to 7. The processor
turning off the display when the user moves from the location to outside the location;
The information processing apparatus according to claim 8 . the place is reserved for use by the user who reserved it;
The processor
If there is a user in the place, it does not allow another user other than the user who reserved the place to unlock the place.
The information processing apparatus according to any one of claims 1 to 9. the location is reserved by the user's terminal;
The processor
causing the user to display an image for instructing extension of use of the place on a display other than the terminal of the user and installed at the place;
The information processing apparatus according to any one of claims 1 to 10. said place is reserved,
The processor
When the user is using the service by logging in to the service via the device, if the usage time of the place elapses, the service is accessed via the terminal of the user who reserved the place. Log in the user.
The information processing apparatus according to any one of claims 1 to 11. the location is reserved for use by a plurality of users;
The processor
allowing a user among the plurality of users who has reserved the location to unlock the location;
If the location is unlocked, log in the user who reserved the location to the service provided via the device;
The information processing apparatus according to any one of claims 1 to 11. the computer
Allowing the user to enter a pre-reserved place based on the location of the user who uses the place, and to use the services included in the reservation via the equipment installed in the place. to jointly control the permission of
A program to make it work. Allowing the user to enter a pre-reserved place based on the location of the user who uses the place, and to use the services included in the reservation via the equipment installed in the place. to jointly control the permission of
control method.

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