JP2023062428A - Product management device, product management method, and product management program - Google Patents

Abstract

To provide a product management device, a product management method, and a product management program, capable of reducing chance to occur shortages.SOLUTION: In a product management system in which a product management device and a store system communicate with each other via a network, a product management device 2 comprises: a storage unit 211 for storing, for each product available for sales at a store, an available quantity at the store and an available quantity on the network; and a sales quantity management unit 212 for, based on a quantity of the product sold at the store and a quantity of the product sold on the network, managing the available quantity at the store and the available quantity on the network. The sales quantity management unit 212 calculates the available quantity on the network by subtracting a prescribed secured quantity that is associated with the product from the available quantity at the store.SELECTED DRAWING: Figure 4

Description

There is an application for the application of Article 30, Paragraph 2 of the Patent Act. , Takatsugu Kodera, Takahiro Nakajima, Shodai Yamaguchi, Daisuke Yui, and Kosuke Yoshizawa invented a product management device.

The present invention relates to a product management device, product management method, and product management program.

Patent Literature 1 listed below discloses a merchandise sales system that sells and manages merchandise on display at a retail store. In this product sales system, in order to solve the problem that a product desired to be purchased on the network cannot be purchased because it is out of stock, orders and sales of products handled by multiple affiliated retail stores are integrated.

JP-A-2002-169983

By the way, when products that are available in stores are also sold over the network, there is a possibility that the products sold over the network will be sold out at the store before the products sold over the network are available at the store, resulting in a shortage of products. This also applies to the product sales system disclosed in Patent Document 1, which integrates products handled by a plurality of affiliated retail stores. If a product is out of stock, it may lead to the loss of sales opportunities, so it should be avoided as much as possible.

SUMMARY OF THE INVENTION It is an object of the present invention to provide a merchandise management apparatus, a merchandise management method, and a merchandise management program capable of reducing the chances of shortages occurring. .

A product management apparatus according to an aspect of the present invention includes a storage unit that stores, for each product sold at a store, the number of products that can be sold at the store and the number that can be sold on a network, and the number of products sold at the store. and a sales volume management unit that manages the number of products that can be sold at the store and the number that can be sold on the network based on the number of products sold on the network, wherein the sales volume management unit The number of products that can be sold on the network is calculated by subtracting a predetermined safety number associated with the product from the number of products that can be sold at the store.

According to this aspect, for each product sold at the store, the number of products that can be sold at the store and the number that can be sold on the network can be managed separately, and the number of products that can be sold on the network can be managed at the store. It can be managed by the number obtained by subtracting the safety number corresponding to the product from the possible number. As a result, the number of products that can be sold at stores can be managed to be a safe number of times larger than the number that can be sold on the network. It is possible to reduce the situation where the product is sold out at the store and the product is out of stock.

The above aspect may further include a sales exclusion unit that excludes some or all of the products sold at the store from being sold on the network in accordance with an operation instruction from the store terminal.

According to this aspect, it becomes possible for the store side to actively exclude specific products from being sold on the network.

In the above aspect, an order receiving unit that receives an order for a product on a network, a receiving unit that receives a work start message indicating that work to secure the ordered product has started at the store, and an order receiving unit that receives the order by the order receiving unit. an order canceling unit that cancels the order if the work start message corresponding to the ordered product is not received within a predetermined time after the order is accepted.

According to this aspect, the order can be automatically canceled when the salesclerk cannot start securing the product within the predetermined time due to busyness or the like.

A product management method according to another aspect of the present invention is a method executed by a processor, the method storing the number of products that can be sold at the store and the number that can be sold on the network for each product handled at the store; managing the number of products that can be sold at the store and the number that can be sold on the network based on the number of products sold at the store and the number of products sold on the network; Managing includes calculating a sellable number on the network by subtracting a predetermined safety number associated with the product from the sellable number at the store.

According to this aspect, for each product sold at the store, the number of products that can be sold at the store and the number that can be sold on the network can be managed separately, and the number of products that can be sold on the network can be managed at the store. It can be managed by the number obtained by subtracting the safety number corresponding to the product from the possible number. As a result, the number of products that can be sold at stores can be managed to be a safe number of times larger than the number that can be sold on the network. It is possible to reduce the situation where the product is sold out at the store and the product is out of stock.

A product management program according to another aspect of the present invention comprises a computer, a storage unit that stores the number of products that can be sold at the store and the number that can be sold on the network for each product handled at the store; a sales volume management unit that manages the number of products that can be sold at the store and the number that can be sold on the network based on the number of products sold on the network and the number of products sold on the network; calculates the number of items that can be sold on the network by subtracting a predetermined safety number associated with the product from the number of items that can be sold at the store.

According to this aspect, for each product sold at the store, the number of products that can be sold at the store and the number that can be sold on the network can be managed separately, and the number of products that can be sold on the network can be managed at the store. It can be managed by the number obtained by subtracting the safety number corresponding to the product from the possible number. As a result, the number of products that can be sold at stores can be managed to be a safe number of times larger than the number that can be sold on the network. It is possible to reduce the situation where the product is sold out at the store and the product is out of stock.

According to the present invention, it is possible to provide a product management device, a product management method, and a product management program capable of reducing the chance of occurrence of shortages.

It is a figure which illustrates the structure of the merchandise management system containing the merchandise management apparatus which concerns on embodiment. 2 is a diagram illustrating a physical configuration of the merchandise management apparatus shown in FIG. 1; FIG. FIG. 4 is a conceptual diagram for explaining a mechanism for managing the number of products that can be sold on the network; 2 is a diagram illustrating a functional configuration of the merchandise management apparatus shown in FIG. 1; FIG. 4 is a flowchart for explaining a procedure for managing the number of products that can be sold by the product management device shown in FIG. 1;

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. The same reference numerals are given to the same elements, and overlapping explanations are omitted.

[Overview of Product Management System 1]
A configuration of a product management system 1 including a product management device 2 according to the embodiment will be described with reference to FIG. The product management system 1 includes a product management device 2 that is a server device and a store system 3 . The product management device 2 and the store system 3 are configured to be able to communicate with each other via the network N.

In this embodiment, as an example, a case where each store of a convenience store is provided with the store system 3 will be described. The store system 3 can include, for example, a store device such as a personal computer, a store terminal such as a tablet terminal or a smart phone, a POS (Point Of Sales) cash register, etc., as appropriate according to the operation for managing products in the store. .

The product management apparatus 2 is composed of, for example, a computer with high processing power, and realizes a server function by running a predetermined server program in the computer. Here, the computer constituting the merchandise management apparatus 2 does not necessarily have to be one, and may be composed of a plurality of computers distributed over a network.

Network N includes a communication network capable of transmitting and receiving information between product management device 2 and store system 3 . The network N may be, for example, the Internet, LAN, leased line, telephone line, corporate network, mobile communication network, Bluetooth (registered trademark), WiFi (Wireless Fidelity), other communication lines, combinations thereof, or the like. may be used, and may be wired or wireless.

[Physical Configuration of Merchandise Management Device 2]
As shown in FIG. 2, the product management device 2 includes, for example, a processor 21, a communication unit 22, and a storage device 23 as physical components.

The processor 21 is composed of an arithmetic logic operation unit that processes arithmetic operations, logical operations, bit operations, etc., and various registers, and implements various functions described later by executing a program 231 stored in the storage device 23. .

The communication unit 22 is a hardware module that connects to the network N and communicates with other devices on the network N. FIG.

The storage device 23 is, for example, a computer-readable recording medium such as a disk drive or semiconductor memory. The storage device 23 stores, for example, a program 231, a database 232, various data registered in the database 232, and the like.

The program 231 is a computer program for performing predetermined processing, and includes a main program of the merchandise management apparatus 2 and a plurality of software modules that are appropriately called and executed during the operation of the main program. A software module is a subprogram modularized to execute a specific process, and is created using, for example, procedures, subroutines, methods, functions, data structures, and the like.

Various data registered in the database 232 will be described with reference to FIG. Various types of data include store sales product information 232a, safe number information 232b, and online sales product information 232c, for example.

[Store sales product information 232a]
The store sales product information 232a is information on products sold at each store. Merchandise in stores is sold directly to customers at stores, and also sold to customers over networks (electronic commerce). When a store is designated on the network and an item is ordered, the ordered item is secured by the store clerk and delivered to the designated destination.

The store-sold product information 232a includes, for example, a store code item, a product category item, a product code item, a product name item, and a store-sellable number item as data items. Each data item is described below.

The store code item stores identification information for specifying the store. The product category item stores the name of the category to which the product belongs, such as rice balls, box lunches, stationery, and the like. The product code item stores identification information for specifying products. The product name item stores the name of the product, such as hand-rolled rice balls, steamed rice dumplings, and the like. The store-sellable quantity item stores the number of products that can be sold at the store, that is, the store inventory quantity as the store-sellable quantity. This store-sellable number is managed for each product.

[Safe number information 232b]
The safety number information 232b is information for adjusting products sold on the network so that they are not out of stock due to orders placed on the network. The safety number information 232b includes data items such as product category items and safety number items, for example.

The product category item is the same as the product category item of the store sales product information 232a described above. The safety number item stores the number of products to be subtracted in advance from the store sellable quantity as a safety number so that the products sold on the network will not be out of stock due to the order on the network. The safety number is managed for each product category.

[Information on products sold on the Internet 232c]
The online product information 232c is information about products sold on the network. The store sales product information 232a includes, as data items, for example, a store code item, a product category item, a product code item, a product name item, an online sales quantity item, and the like.

The store code item, product category item, product code item, and product name item are the same as the store code item, product category item, product code item, and product name item of the store sales product information 232a described above. The net sellable quantity item stores the number of products that can be sold on the network as the net sellable quantity. The net sellable number is calculated by subtracting the safe number of the safe number information 232b from the store sellable number of the store sold product information 232a.

Note that the configuration of various data registered in the database 232 described above is merely an example, and can be appropriately changed according to the system to be operated.

[Functional Configuration of Merchandise Management Device 2]
Functions realized by executing the program 231 of the merchandise management apparatus 2 will be described with reference to FIG. The product management device 2 has, for example, a storage unit 211, a sales volume management unit 212, a sales exclusion unit 213, an order reception unit 214, a message reception unit 215, and an order cancellation unit 216 as functional configurations. Each part will be described below.

The storage unit 211 is physically the storage device 23, and stores, for example, the store sales product information 232a, the safe number information 232b, and the online sales product information 232c. That is, the storage unit 211 stores the number of products that can be sold at the store and the number that can be sold on the network for each product sold at the store.

The sales quantity management unit 212 manages the number of products that can be sold in stores and the number of products that can be sold online based on the number of products that have been sold in stores and the number of products that have been sold on the network.

Specifically, the sales volume management unit 212 manages the store sales volume provided for each product by registering and updating the store sales volume in the store sales product information 232a of FIG.

The store-sellable number of the store-sold product information 232a is updated based on the sales product data. The sales product data is data related to sales products of each store, and includes, for example, sales data, inspection data, correction data, and inventory data of each store.

The sales data is, for example, data related to sales in stores or on networks, and includes the number of items sold in stores and the number of items sold on networks. The inspection data is, for example, data related to products that are regularly delivered to each store. The correction data is, for example, data for correcting the stock quantity of each store. The inventory data is, for example, data relating to the number of items in stock confirmed by inventory of each store.

It is preferable that the store-sellable number of the store-sold product information 232a is updated at the shortest possible period (for example, every minute) based on the sales data of each store. The shorter the update cycle, the less likely it is that an item will be out of stock. In addition, the number of stores that can be sold may be updated periodically based on the inspection data of products that are regularly delivered to each store, or updated as appropriate based on the correction data of each store and the inventory data of each store. You may

In addition, the sales volume management unit 212 manages the online sales volume provided for each product by registering and updating the online sales volume in the online sales product information 232c of FIG. The net sellable quantity of the net sellable product information 232c is obtained by using the store sellable quantity of the store sellable product information 232a and the safe number of the safe quantity information 232b, for example, as shown in (1) and (2) below. Calculate to

(1) The store-sellable number corresponding to the product name "hand-rolled rice ball" in the store-sold product information 232a of FIG. 3 is "4", and the product category to which the product name "hand-rolled rice ball" belongs is "rice ball". . By referring to the safety number information 232b based on the product category "rice ball", it can be seen that the safety number corresponding to the product category "rice ball" is "1".

In this case, the sales volume management unit 212 calculates "3" by subtracting the safety number "1" from the store sales volume "4" as the net sales volume. Then, "3" is stored as the number of products that can be sold online corresponding to the product name "hand-rolled rice ball" in the product information 232c for sale on the Internet.

As a result, the physical store corresponding to the store code "111111" can sell "4" units of "hand-rolled rice balls," but the store on the network corresponding to the store code "111111" can sell "3" units of "hand-rolled rice balls." You can only sell up to.

(2) The store-sellable number corresponding to the product name "Shumai Bento" in the store sales product information 232a of FIG. 3 is "1", and the product category to which the product name "Shumai Bento" belongs is "Bento". By referring to the safety number information 232b based on the product category "lunch box", it can be seen that the safety number corresponding to the product category "lunch box" is "1".

In this case, the sales volume management unit 212 calculates “0” by subtracting the safety number “1” from the store sales volume “1” as the net sales volume. Then, "0" is stored in the number of products that can be sold online corresponding to the product name "steamed dumpling bento" in the product information 232c for sale on the Internet.

As a result, the physical store corresponding to the store code "111111" can sell "one" "steamed dumpling", but the store on the network corresponding to the actual store cannot sell "steamed dumpling".

In the safety number information 232b of FIG. 3, a safety number is provided for each product category, but the present invention is not limited to this, and the safety number may be set in association with each product. For example, a safety number may be provided for each product code. By setting the safety number for each product, it becomes possible to determine the safety number more precisely, and it is possible to further reduce the chances of stockouts occurring.

Returning to the description of FIG. The sales exclusion unit 213 excludes part or all of the products sold at the store from sales on the network according to instructions from the store system 3 . Exclusion from the sale target may be, for example, deleting a product displayed in a list of products to be sold on the network, or switching to non-display.

This makes it possible for the store to make adjustments so that there are no shortages of specific products. For example, when accepting an order from a certain customer, the store actively selects a specific product from the sales target on the network so that another customer does not run out of stock due to another customer purchasing it first on the network. can be excluded.

Exclusion from sale on the network can be done as follows. For example, a store terminal or the like of the store system 3 displays a list of products to be sold at the store, and information on products checked as exclusion targets in the list is transmitted to the product management device 2 as exclusion target information. The product management device 2 excludes the products included in the exclusion target information from being sold on the network. By removing the check mark from the list above, the product excluded from the sales target may be returned to the sales target.

The order receiving unit 214 receives product orders over the network. An order for a product is accepted, for example, when the customer selects one or more products from products sold on the network and confirms the order.

The message receiving unit 215 receives a work start message from the store terminal of the store system 3 . The work start message is a message indicating that work to secure the ordered product has started at the store. The operation of securing the product is performed, for example, by reading the bar code attached to the product with a camera of a store terminal or the like and confirming whether or not it matches the ordered product.

The order canceling unit 216 cancels the accepted order when the work start message corresponding to the ordered product is not received within a predetermined time after the order is accepted by the order accepting unit 214 . The predetermined time can be appropriately set based on the target time from when the order is confirmed until the product is delivered to the customer. For example, if the target time is 30 minutes, the predetermined time may be set to 15 minutes. As a result, the order can be automatically canceled when the store clerk cannot start securing the product within a predetermined time due to being busy or the like. Therefore, it is possible to avoid a situation in which the target time until delivery of the product is exceeded and the customer is kept waiting for a long time.

[Operation of product management device 2]
An example of a procedure for managing the number of products that can be sold in the product management device 2 will be described with reference to FIG.

First, the communication unit 22 of the product management apparatus 2 receives sales product data including sales data, inspection data, correction data, inventory data, etc. in each store from each store system 3 (step S101).

Next, based on the sales product data received in step S101, the sales quantity management unit 212 of the product management device 2 manages the store sales quantity and the online sales quantity provided for each product in each store ( step S102).

As described above, according to the product management apparatus 2 according to the embodiment, for each product sold at the store, the number of products that can be sold at the store and the number of products that can be sold on the network can be managed separately. The number that can be sold above can be managed by subtracting the safety number corresponding to the product from the number that can be sold at the store.

As a result, it is possible to manage the number of items that can be sold at stores to be a safe few minutes larger than the number that can be sold on the network. , it is possible to reduce the situation where the product is sold out at the store and the product is out of stock.

Therefore, according to the product management device 2 according to the embodiment, it is possible to reduce the chances of shortages occurring.

It should be noted that the present invention is not limited to the embodiments described above, and can be implemented in various other forms without departing from the gist of the present invention. Therefore, the above-described embodiment is merely an example in all respects, and should not be construed as limiting. For example, the processing steps described above can be arbitrarily changed in order or executed in parallel as long as the content of processing is not inconsistent.

DESCRIPTION OF SYMBOLS 1... Merchandise management system, 2... Merchandise management apparatus, 3... Store system, 21... Processor, 22... Communication part, 23... Storage device, 211... Storage part, 212... Sales quantity management part, 213... Sales exclusion part, 214 Order accepting unit 215 Message receiving unit 216 Order canceling unit 231 Program 232 Database 232a Product information sold at stores 232b Safety quantity information 232c Product information sold on the Internet

Claims (5)

a storage unit that stores the number of products that can be sold at the store and the number that can be sold on the network for each product sold at the store;
a sales volume management unit that manages the number of products that can be sold at the store and the number that can be sold on the network based on the number of products sold at the store and the number of products sold on the network;
with
The sales volume management unit calculates the number of products that can be sold on the network by subtracting a predetermined safety number associated with the product from the number that can be sold at the store.
Merchandise management device. further comprising a sales exclusion unit that excludes some or all of the products sold at the store from being sold on the network in accordance with an operation instruction from the store terminal;
The commodity management device according to claim 1. an order receiving unit that receives product orders over a network;
a receiving unit for receiving a work start message indicating that work to secure the ordered product has started at the store;
an order canceling unit that cancels the order if the work start message corresponding to the ordered product is not received within a predetermined time after the order is accepted by the order accepting unit;
further comprising
3. The commodity management device according to claim 1 or 2. A method performed by a processor, comprising:
storing the number of products that can be sold at the store and the number that can be sold on the network for each product handled at the store;
managing the number of products that can be sold at the store and the number that can be sold on the network based on the number of products sold at the store and the number of products sold on the network;
including
The managing includes calculating the number that can be sold on the network by subtracting a predetermined safety number associated with the product from the number that can be sold at the store,
Merchandise management method. the computer,
a storage unit that stores the number of products that can be sold at the store and the number that can be sold on the network for each product handled at the store;
A sales quantity management unit that manages the number of products that can be sold at the store and the number that can be sold on the network, based on the number of products sold at the store and the number of products sold on the network;
function as
The sales volume management unit calculates the number of products that can be sold on the network by subtracting a predetermined safety number associated with the product from the number that can be sold at the store.
Merchandise management program.

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