JP2022054233A - Information processing apparatus, information processing method, and program - Google Patents

Abstract

To provide a technique that allows appropriate notification for restocking a commodity.SOLUTION: An information processing apparatus comprises a first acquisition unit, a second acquisition unit, a selection unit, and an output unit. The first acquisition unit acquires the stock status of a target article. The second acquisition unit acquires the crowdedness of a shop. When the stock status is less than a threshold, the selection unit randomly selects one or more subjects to be notified from a plurality of candidates for notification associated with the target article based on the crowdedness. The output unit outputs notification to the one or more subjects to be notified selected by the selection unit.SELECTED DRAWING: Figure 1

Description

Embodiments of the present invention relate to information processing devices, information processing methods and programs.

In recent years, the number of stores where agricultural product producers, etc. price themselves, display them directly at stores, and provide them to consumers is increasing to commercial facilities for road users, so-called "roadside stations". .. In such a store, it is difficult to manage inventory because the producer directly delivers and displays the product instead of the store clerk displaying the product. Therefore, especially during the tourist season and other times when there are many users, inventory may run out during business hours, resulting in loss of sales opportunities.

When determining the number of sales by utilizing POS (Point Of Sales) data, it is necessary for the producer who ships the product to manage the quantity, which forces the producer to perform extra work. In addition, since similar products are shipped from multiple producers, it is difficult to differentiate them and they tend to fall into price competition. Therefore, it is desired to prevent excessive competition between producers and secure profits for producers.

Japanese Unexamined Patent Publication No. 2018-128895

An object to be solved by an embodiment of the present invention is to provide a technique that enables appropriate notification for replenishing a product.

In one embodiment, the information processing apparatus includes a first acquisition unit, a second acquisition unit, a selection unit, and an output unit. The first acquisition unit acquires the inventory status of the target article. The second acquisition unit acquires the congestion status of the store. When the inventory status is less than the threshold value, the selection unit randomly selects one or more notification target persons from a plurality of notification candidates associated with the target article based on the congestion status. The output unit outputs a notification to one or more notification target persons selected by the selection unit.

FIG. 1 is a diagram showing an example of a configuration of an information processing system according to an embodiment. FIG. 2 is a block diagram schematically showing a configuration example of an information processing server according to an embodiment. FIG. 3 is a flowchart illustrating the procedure of the first notification output process by the information processing server according to the embodiment. FIG. 4 is a matrix illustrating the selection process in the first notification output process by the information processing server in the embodiment. FIG. 5 is a diagram schematically showing a display example of a notification in the first notification output process according to the embodiment. FIG. 6 is a flowchart illustrating the procedure of the second notification output process by the information processing server according to the embodiment. FIG. 7 is a diagram schematically showing a display example of a notification in the second notification output process according to the embodiment.

Hereinafter, embodiments will be described with reference to the drawings.
FIG. 1 is a diagram showing an example of the overall configuration of the information processing system according to the embodiment.

The information processing system 100 includes an information processing server 1, an administrator terminal 2, a sensor S, and a plurality of cameras Ca to Cn. The information processing server 1, the administrator terminal 2, the sensors S, and the cameras Ca to Cn are freely connected to each other via the network Na. For example, the network Na is a LAN (Local Area Network). The network Na may be a wireless network or a wired network. The information processing system 100 may refer to a system including at least two devices of the information processing server 1, the administrator terminal 2, the sensor S, and the cameras Ca to Cn. The information processing system 100 is used, for example, in a commercial facility such as a roadside station. In the following, commercial facilities are referred to as stores.

The information processing server 1 is a device that collects data and processes the collected data. The information processing server 1 is freely connected to a plurality of user terminals 3 via a network Nb. For example, the network Nb is composed of one or more networks such as the Internet, a mobile phone network, or a LAN. For example, the user terminal 3 is a terminal owned by a producer or a supplier who delivers goods to a store. For example, the user terminal is a smartphone, a tablet terminal, a PC (Personal Computer), or the like. The information processing server 1 is an example of an information processing device. A configuration example of the information processing server 1 will be described later.

The administrator terminal 2 is a device capable of communicating with other devices. The administrator terminal 2 is, for example, a device used by a store administrator. For example, the administrator terminal 2 is a smartphone, a tablet terminal, a PC, or the like. The administrator terminal 2 includes an input unit and a display unit. The input unit is an input device that accepts input by the administrator. For example, the input unit is a touch pad or keyboard laminated on the display unit. The display unit is an element that displays various types of information. For example, the display unit is a liquid crystal display. The administrator can input the inventory status, the congestion status, and the like via the administrator terminal 2. In the present embodiment, the inventory status is information regarding the quantity of products displayed on the product shelves in the store. The congestion status is information on the number of customers in the store.

The sensor S is arranged at the entrance / exit of the store, for example, and outputs the data acquired in the detection range. The sensor S is, for example, a human flow sensor. The sensor S is an example of a sensor for detecting that a customer has entered from the entrance / exit of a facility and measuring the total number of times the customer has entered as the number of visitors. The sensor S may be a camera, a laser sensor, or another sensor. For example, the information processing server 1 calculates the population density in the facility based on the data acquired by the sensor S. The population density in the facility corresponds to the degree of congestion in the facility. The degree of congestion is an example of a congestion situation. The congestion status may be the current congestion status or may be predicted from the current congestion status.

The plurality of cameras Ca to Cn are distributed and arranged in the store. The cameras Ca to Cn are attached to, for example, a ceiling or a wall surface, and acquire image data of a product shelf in each imaging range. The cameras Ca to Cn output the acquired image data. For example, the information processing server 1 calculates the inventory status of articles based on the image data acquired by the cameras Ca to Cn. In one example, the inventory status indicates the occupancy ratio or occupancy ratio of the article to the area of the section where the article is arranged. In another example, inventory status indicates the ratio of the current quantity of goods to a given reference inventory quantity. The inventory status may be calculated for each item placed on the product shelf, or may be calculated for each section of the item shelf on which the item is placed.

FIG. 2 is a block diagram schematically showing a configuration example of an information processing server according to an embodiment.

The information processing server 1 is a computer including a processor 11, a main memory 12, an auxiliary storage device 13, and a communication interface 14. Each part constituting the information processing server 1 is connected to each other so that signals can be input and output. In FIG. 1, the interface is described as "I / F".

The processor 11 corresponds to the central portion of the information processing server 1. For example, the processor 11 is a CPU (Central Processing Unit), but is not limited thereto. The processor 11 may be composed of various circuits. The processor 11 expands the program stored in advance in the main memory 12 or the auxiliary storage device 13 into the main memory 12. The program is a program that causes the processor 11 of the information processing server 1 to realize or execute each part described later. The processor 11 executes various operations by executing a program expanded in the main memory 12.

The main memory 12 corresponds to the main storage portion of the information processing server 1. The main memory 12 includes a non-volatile memory area and a volatile memory area. The main memory 12 stores an operating system or a program in a non-volatile memory area. The main memory 12 uses the volatile memory area as a work area where data is appropriately rewritten by the processor 11. For example, the main memory 12 includes a ROM (Read Only Memory) as a non-volatile memory area. For example, the main memory 12 includes a RAM (Random Access Memory) as a volatile memory area. The main memory 12 stores the program.

The auxiliary storage device 13 corresponds to the auxiliary storage portion of the information processing server 1. The auxiliary storage device 13 is an EEPROM (registered trademark) (Electric Erasable Programmable Read-Only Memory), an HDD (Hard Disk Drive), an SSD (Solid State Drive), or the like. The auxiliary storage device 13 stores the above-mentioned program, data used by the processor 11 for performing various processes, and data generated by the processes in the processor 11. The auxiliary storage device 13 stores the above-mentioned program. The auxiliary storage device 13 is an example of a storage unit.

The communication interface 14 includes various interfaces for communicably connecting the information processing server 1 with other devices via the network Na according to a predetermined communication protocol. The communication interface 14 includes various interfaces for communicably connecting the information processing server 1 with other devices via the network Nb according to a predetermined communication protocol.

The hardware configuration of the information processing server 1 is not limited to the above configuration. The information processing server 1 makes it possible to omit or change the above-mentioned components and add new components as appropriate.

Each part mounted on the above-mentioned processor 11 will be described.
The processor 11 implements a first acquisition unit 110, a determination unit 111, a second acquisition unit 112, a selection unit 113, and an output unit 114. Each part mounted on the processor 11 can also be said to be each function. Each part mounted on the processor 11 can also be said to be mounted on a control unit including the processor 11 and the main memory 12.

The first acquisition unit 110 acquires the inventory status of the target article. The target article is any article in the store.

The determination unit 111 determines whether or not the inventory status acquired by the first acquisition unit 110 is less than the threshold value. The threshold is the occupancy rate of the target article in the section of the product shelf on which the target article is placed, or the ratio of the current number of target articles to the predetermined standard inventory quantity, which is two-thirds, one-third, or 60%. It is a numerical value such as 40%. The threshold value may be preset, or may be appropriately set or updated by the administrator. Below the threshold corresponds to a condition that does not meet the inventory criteria. Above the threshold corresponds to a state that meets the inventory criteria.

The second acquisition unit 112 acquires the congestion status of the store.

When the inventory status acquired by the first acquisition unit 110 is less than the threshold value, the selection unit 113 selects one or more notification target persons based on the congestion status acquired by the second acquisition unit 112. When the inventory status is less than the threshold value, it corresponds to the case where the inventory status is less than the threshold value. The selection unit 113 randomly selects one or more notification target persons from a plurality of notification candidates associated with the target article. The notification candidate is, for example, a producer or a supplier who delivers the target article. The notification candidate may be associated with the target article or may be associated with the section of the product shelf on which the target article is placed. The notification target person is a producer or a supplier who is the target of outputting the notification among the notification candidates.

The output unit 114 outputs a notification to one or more notification target persons selected by the selection unit 113. Outputting a notification to the notification target person corresponds to outputting the notification to the user terminal 3 of the notification target person.

The first acquisition unit 110, the determination unit 111, the second acquisition unit 112, the selection unit 113, and the output unit 114 have been described as being mounted on the processor 11 by executing a program, but the present invention is limited to this. Not done. The first acquisition unit 110, the second acquisition unit 112, and the output unit 114 relate to data communication between the information processing server 1 and other devices. Therefore, the communication interface 14 may be an example of the first acquisition unit 110, the second acquisition unit 112, and the output unit 114. The first acquisition unit 110, the second acquisition unit 112, and the output unit 114 may be realized in cooperation with the processor 11 and the communication interface 14 by executing a program.

The procedure of the first notification output processing by the information processing system 100 will be described.
The processing procedure described below is only an example, and each processing may be changed as much as possible. Further, with respect to the processing procedure described below, steps can be omitted, replaced, and added as appropriate according to the embodiment.

Here, it is assumed that the inventory status in the image data acquisition range by the camera Ca is acquired. The target article will be described as a "carrot", and the section in the product shelf on which the "carrot" is placed is described as a section Ba.

FIG. 3 is a flowchart illustrating the procedure of the first notification output process by the information processing server according to the embodiment.

The first acquisition unit 110 acquires the inventory status of the target article (ACT1). In ACT1, for example, the first acquisition unit 110 acquires image data of the target article "carrot" from the camera Ca via the communication I / F14. For example, the first acquisition unit 110 calculates the inventory status of "carrots" based on the image data acquired from the camera Ca. In one example, the inventory status indicates the occupancy ratio or occupancy rate of the "carrot" with respect to the area of the section Ba in which the "carrot" is arranged. In another example, inventory status indicates the ratio of the current number of articles to a given reference inventory quantity (eg, 20 bags, etc.).

For example, the inventory status is "1", "two-thirds", "one-third", "0", or "100%", "60%", "40%", "0%", etc. It is a numerical value. The inventory status may be calculated for each item placed on the product shelf, or may be calculated for each section of the item shelf on which the item is placed. Here, "acquisition" means "reception", "calculation" or "calculation".

The first acquisition unit 110 may acquire the inventory status of "carrots" at regular time intervals, or may continuously acquire the inventory status of "carrots". The fixed time may be predetermined, or may be appropriately set or updated by the administrator.

The determination unit 111 determines whether or not the inventory status acquired by the first acquisition unit 110 is less than the threshold value (ACT2). In ACT2, for example, the determination unit 111 determines whether or not the numerical value indicating the inventory status is less than the set threshold value. Determining whether or not the inventory status is below the threshold includes determining whether or not the inventory status has transitioned from above the threshold to below the threshold. In this example, the threshold is the occupancy rate of the currently placed carrots with respect to the section Ba of the merchandise shelf on which the target article "carrots" are placed. In the following, the case where the threshold value is “two-thirds” will be described as an example. In this example, the determination unit 111 determines whether or not the numerical value indicating the inventory status is less than "two-thirds". The threshold value may be changed depending on the target article and the time zone.

When the determination unit 111 determines that the inventory status is less than the threshold value (ACT2: YES), the process transitions from ACT2 to ACT3. The fact that the inventory status is below the threshold value includes the transition from the inventory status above the threshold value to below the threshold value. When the determination unit 111 determines that the inventory status is not less than the threshold value (ACT2: NO), the process transitions from ACT2 to ACT1.

The second acquisition unit 112 acquires the congestion status of the store (ACT3). In ACT3, for example, the second acquisition unit 112 acquires the congestion status of the store when the determination unit 111 determines that the numerical value indicating the inventory status is less than "two-thirds". In this example, the second acquisition unit 112 acquires data from the sensor S via the communication I / F14. The second acquisition unit 112 calculates the congestion status in the facility based on the data acquired by the sensor S.

The congestion status is calculated by classifying the values based on the data acquired by the sensor S into a plurality of levels such as three levels. First, the second acquisition unit 112 calculates the number of people per square meter based on the data acquired by the sensor S. Next, the second acquisition unit 112 is "level 1" if the calculated number of people per square meter is 0 to 0.4, and "level 2" if the calculated number is 0.5 to 0.7. , If there are 0.8 or more people, it is judged as "level 3". For example, "level 1" indicates a low degree of congestion, and "level 3" indicates a high degree of congestion. Here, "acquisition" means "reception", "calculation", "calculation" or "judgment".

In ACT2, the second acquisition unit 112 acquires the congestion status in response to the determination by the determination unit 111 that the inventory status is less than the threshold value, but the present invention is not limited to this. The second acquisition unit 112 may acquire the congestion status at a timing independent of the determination by the determination unit 111.

When the inventory status acquired by the first acquisition unit 110 is less than the threshold value, the selection unit 113 selects one or more notification target persons based on the congestion status acquired by the second acquisition unit 112 ( ACT4). In ACT4, for example, the selection unit 113 randomly selects one or more notification target persons from a plurality of notification candidates associated with the target article. For example, the selection unit 113 sets a plurality of producers or suppliers associated with "carrots" as notification candidates, and selects a notification target person to output a notification from among the notification candidates. The notification candidate associated with the target article is stored in the auxiliary storage device 13. The notification candidate associated with the target article may be preset, or may be appropriately set or updated by the administrator.

For example, the selection unit 113 selects a different number of notification target persons according to the combination of the inventory status and the congestion status. The number of notification target persons selected by the selection unit 113 will be described later.

For example, the selection unit 113 randomly selects the number of notification target persons determined by the method described later using random numbers. The method of selecting the notification target person is not limited to the method using a random number, and any method may be used as long as the notification target person can be randomly selected.

According to this example, when the inventory status is less than the threshold value, the information processing server 1 can select the number of notifications of the delivery demand according to the congestion status. Therefore, the information processing server 1 can improve the accuracy of selecting the number of notifications. Further, the information processing server 1 can select the producer to be notified without bias. Therefore, the information processing server 1 can prevent excessive competition between producers and secure the profits of each producer.

The output unit 114 outputs a notification to one or more notification target persons selected by the selection unit 113 (ACT5). In ACT5, for example, the output unit 114 transmits a notification to one or more notification target persons via the communication I / F14.

For example, the output unit 114 outputs a notification regarding the inventory status to one or more notification target persons. The notification regarding the inventory status is, for example, a text notification indicating "inventory has fallen below two-thirds". As described above, the notification regarding the inventory status may be a notification indicating the current inventory status, a notification indicating the amount required for delivery, a notification urging delivery, or the like. Further, the notification may be a notification indicating the inventory status of a plurality of articles or sections. The notification may include the congestion status, the time, the number of persons to be notified, and the like, in addition to the inventory status.

The notification is not limited to the text notification, but may be any display mode such as an icon or a symbol. For example, the output unit 114 outputs a notification by e-mail, SMS (Short message service), an application, or the like. Here, "output" means "send" or "display". A display example of the notification will be described later.

According to this example, the information processing server 1 can output a notification to one or more notification target persons selected as described above. Therefore, the information processing server 1 enables appropriate notification for replenishing the target article, such as the number of notification target persons and the notification timing.

Next, the number of notification target persons selected by the selection unit 113 in the ACT 4 will be described.
FIG. 4 is a matrix illustrating the selection process in the first notification output process by the information processing server in the embodiment.
FIG. 4 is a matrix showing a pattern of the number of people to be notified by a combination of a numerical value indicating an inventory status and a level of congestion status of a store. Information on the pattern of the number of people to be notified is stored in the auxiliary storage device 13. The information of the pattern of the number of persons to be notified may be set in advance, or may be appropriately set or updated by the administrator.

For example, the number of notification target persons to be selected differs depending on the combination of the three stages indicating the inventory status and the "1", "2", and "3" indicating the level of the congestion status. The three stages indicating the inventory status are "0 to 1/3 (0 to less than 1/3)", "1/3 to 2/3 (1/3 to less than 2/3)", and "1". ". In the following, a case where the threshold value of the inventory status is “two-thirds” will be described.

First, if the inventory status is above the threshold value, no notification is given. In this example, when the inventory status is "two-thirds" or more, the number of notification target persons is "0". Next, when the inventory status is less than the threshold value, the selection unit 113 selects the number of notification target persons according to a plurality of stages. In this example, when the inventory status is less than "two-thirds", when the inventory status is "one-third or more and less than two-thirds", and when the inventory status is "0 or more and less than one-third", 2 Divide into stages.

First, the case where the inventory status is "one-third or more and less than two-thirds" will be described. If the congestion status is "level 1", the selection unit 113 selects "1" as the number of notification target persons. If the congestion status is "level 2", the selection unit 113 selects "1" as the number of notification target persons. If the congestion status is "level 3", the selection unit 113 selects "2" as the number of notification target persons.

Next, the case where the inventory status is "0 or more and less than one-third" will be described. If the congestion status is "level 1", the selection unit 113 selects "1" as the number of notification target persons. If the congestion status is "level 2", the selection unit 113 selects "2" as the number of notification target persons. If the congestion status is "level 3", the selection unit 113 selects "3" as the number of notification target persons. When the inventory status is "0 or more and less than one-third" and the congestion status is "level 3", the largest number of notification target persons is set to be selected.

According to this example, when the inventory status is less than the threshold value, the information processing server 1 may further classify the inventory status and select a different number of notification target persons according to the combination of the inventory status and the congestion status. can. Therefore, the information processing server 1 can further improve the accuracy of selecting the number of notifications.

In this example, when the inventory status is less than the threshold value, the case is further divided into two stages, but the case is not limited to this. The inventory status below the threshold value may be divided into three or more stages, or may not be divided into a plurality of stages. The number of notification target persons may be changed according to the combination according to the time zone in which the notification is output.

Further, the selection unit 113 may use a matrix showing different patterns of the number of notification target persons according to the time zone in which the notification is output. Information on patterns of different numbers of notification targets is stored in the auxiliary storage device 13. Of the first pattern and the second pattern, the pattern close to the opening time is referred to as the first pattern, and the pattern close to the closing time is referred to as the second pattern. The number of people to be notified is smaller in the second pattern than in the first pattern when compared under the same conditions specified by the inventory status stage and the congestion status level. This is because the need for replenishment of the target goods decreases as the store closes. According to this example, the information processing server 1 can select the number of notifications in consideration of the time zone in addition to the inventory status and the congestion status. Therefore, the information processing server 1 can further improve the accuracy of selecting the number of notifications.

FIG. 5 is a diagram schematically showing a display example of a notification in the first notification output process according to the embodiment.

The notification includes a display that identifies the source, a display that identifies the target article, and a display that indicates the inventory status. In the example of FIG. 5, "This is a roadside station XXX" is displayed as a display for specifying the source. In addition, "Currently the inventory of the carrot corner has dropped to 2/3" is displayed as a display showing the target article and the inventory status. In addition to the above display, the notification may include display of congestion information, the time when the notification was output, the number of people to be notified, and the like. By including the inventory status in the notification, the notification target person can determine an appropriate number of target goods to be delivered to the store. By including congestion information in the notification, the person subject to notification may determine the appropriate number of target goods to be delivered to the store, considering the number expected to decrease before the target goods are delivered to the store. can. By including the time in the notification, the notification target person compares the notification time with the current time, considers the possibility of replenishment of the target article by another notification target person, and determines whether or not the target article needs to be delivered. be able to. By including the number of people subject to notification, the person subject to notification shall consider the replenishment of the target goods by other persons subject to notification and determine the appropriate number of target goods to be delivered to the store or the necessity of delivery. Can be done.

Next, the procedure of the second notification output processing by the information processing system 100 will be described.
The processing procedure described below is only an example, and each processing may be changed as much as possible. Further, with respect to the processing procedure described below, steps can be omitted, replaced, and added as appropriate according to the embodiment.

Here, it is assumed that the inventory status in the image data acquisition range by the camera Ca is acquired. The target article will be described as a "carrot", and the section in the product shelf on which the "carrot" is placed is described as a section Ba.

FIG. 6 is a flowchart illustrating the procedure of the second notification output process by the information processing server according to the embodiment. The second notification output process is executed after the first notification output process.

The first acquisition unit 110 acquires the inventory status after the output unit 114 outputs the notification (ACT 11). In the ACT 11, for example, the first acquisition unit 110 acquires image data of the target article “carrot” from the camera Ca via the communication I / F14. For example, the first acquisition unit 110 calculates the inventory status of "carrots" based on the image data acquired from the camera Ca. The inventory status calculation process is the same as that of ACT1.

The determination unit 111 determines whether or not the inventory status acquired by the first acquisition unit 110 is equal to or greater than the threshold value (ACT 12). In the ACT 12, for example, the determination unit 111 determines whether or not the numerical value indicating the inventory status is equal to or higher than the set threshold value. Determining whether or not the inventory status is above the threshold value includes determining whether or not the inventory status has transitioned from below the threshold value to above the threshold value. In this example, the threshold is the occupancy rate of the currently placed carrots with respect to the section Ba of the merchandise shelf on which the target article "carrots" are placed. In the following, the case where the threshold value is “two-thirds” will be described as an example. For example, the determination unit 111 determines whether or not the numerical value indicating the inventory status is "two-thirds" or more. The threshold value may be the same value as the threshold value in the first notification output process, or may be a different value. Further, the threshold value may be changed depending on the target article and the time zone.

When the determination unit 111 determines that the inventory status is equal to or higher than the threshold value (ACT12: YES), the process transitions from ACT12 to ACT13. The fact that the inventory status is above the threshold value includes the transition from below the threshold value to above the threshold value. When the determination unit 111 determines that the inventory status is not equal to or higher than the threshold value (ACT12: NO), the process transitions from ACT12 to ACT11. The fact that the inventory status is not above the threshold value includes that the inventory status has not changed from below the threshold value to above the threshold value after the notification regarding the inventory status is output.

The output unit 114 outputs a notification to one or more notification target persons when the inventory status is equal to or higher than the threshold value (ACT 13). In the ACT 13, for example, the output unit 114 outputs a notification to one or more notification target persons in response to the determination by the determination unit 111 that the inventory status is equal to or higher than the threshold value. When the inventory status is equal to or higher than the threshold value, it corresponds to the case where the inventory status is equal to or higher than the threshold value. For example, the output unit 114 transmits a notification to one or more notification target persons selected by the selection unit 113 in the ACT 4 via the communication I / F 14. For example, the output unit 114 outputs a notification different from the notification output by the output unit 114 in the ACT 5. The notification target person to whom the notification is output in ACT 13 is the person to whom the notification regarding the inventory status is output in ACT5.

The output unit 114 outputs a notification indicating the inventory replenishment status to one or more notification target persons. The notification indicating the inventory replenishment status is, for example, a text notification indicating "inventory has been replenished to two-thirds". The notification indicating the inventory replenishment status is, for example, a notification indicating that the inventory has been replenished as described above and the inventory has reached the threshold value or higher. The notification indicating the inventory replenishment status may be a notification indicating that the inventory is sufficient or that new delivery is unnecessary. A display example of the notification will be described later. For example, the output unit 114 outputs a notification in the same manner as the ACT 5. Here, "output" means "send" or "display".

According to this example, the information processing server 1 can further send a notification regarding the replenishment status to the notification target person who has sent the notification regarding the inventory status. Therefore, the information processing server 1 can further improve the accuracy of the notification processing of the delivery demand. In addition, the person subject to notification can determine whether or not to deliver according to the updated inventory status.

FIG. 7 is a diagram schematically showing a display example of a notification in the second notification output process according to the embodiment.

The notification includes a display that identifies the source, a display that identifies the target article, and a display that indicates the inventory status. In the example of FIG. 7, "This is a roadside station XXX" is displayed as a display for specifying the source. In addition, "Currently, the carrot corner inventory has been replenished to two-thirds" is displayed as a display showing the target article and the inventory replenishment status. In addition to the above display, the notification may include a display such as the time when the notification was output and the number of people to be notified. By including the time in the notification, the notification target person compares the notification time with the current time, considers the possibility of replenishment of the target article by another notification target person, and determines whether or not the target article needs to be delivered. be able to. By including the number of people subject to notification, the person subject to notification shall consider the replenishment of the target goods by other persons subject to notification and determine the appropriate number of target goods to be delivered to the store or the necessity of delivery. Can be done.

In the above example, the notification processing in the commercial facility where the manager does not manage the inventory is illustrated, but it can also be applied to the commercial facility where the manager manages the inventory. In this case, the administrator may input the inventory status and the congestion status via the administrator terminal 2. When the inventory status and the congestion status are input by the administrator, the cameras Ca to Cn and the sensor S may be omitted from the information processing system 100. Further, the above example is not limited to the inventory management of the actual store. The above example can be applied to various inventory management such as inventory management of products and the like on the Web.

The information processing device according to the embodiment may be realized by one device as described by taking the information processing server 1 as an example, or may be realized by a plurality of devices having distributed functions.

The transfer of the device is generally performed in a state where the program is stored in the main memory or the auxiliary storage device. However, the present invention is not limited to this, and the program may be transferred without being stored in the main memory or the auxiliary storage device. In this case, the program transferred separately from the device is written to the writable storage device provided in the device according to the operation of the user or the like. The program can be transferred by recording it on a removable recording medium or by communicating via a network. The recording medium may be in any form as long as it can store a program such as a CD-ROM or a memory card and the device can read it. Further, the function obtained by installing or downloading the program may be one that realizes the function in cooperation with the OS (operating system) or the like inside the device.

In addition, although some embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other embodiments, and various omissions, replacements, and changes can be made without departing from the gist of the invention. These embodiments and variations thereof are included in the scope and gist of the invention, and are also included in the scope of the invention described in the claims and the equivalent scope thereof.

1 ... Information processing server, 2 ... Administrator terminal, 3 ... User terminal, 11 ... Processor, 12 ... Main memory, 13 ... Auxiliary storage device, 14 ... Communication interface, 100 ... Information processing system, 110 ... First acquisition Unit, 111 ... Judgment unit, 112 ... Second acquisition unit, 113 ... Selection unit, 114 ... Output unit, Ba ... Section, Ca to Cn ... Camera, Na ... Network, Nb ... Network, S ... Sensor.

Claims (6)

The first acquisition unit that acquires the inventory status of the target goods,
The second acquisition department that acquires the congestion status of the store,
A selection unit that randomly selects one or more notification target persons from a plurality of notification candidates associated with the target article based on the congestion status when the inventory status is less than the threshold value.
An output unit that outputs a notification to one or more notification target persons selected by the selection unit, and an output unit.
Information processing device equipped with. The selection unit selects a different number of notification target persons according to the combination of the inventory status and the congestion status.
The information processing apparatus according to claim 1. The output unit outputs a notification regarding the inventory status.
The information processing apparatus according to claim 1 or 2. The first acquisition unit acquires the inventory status after the output unit outputs the notification.
When the inventory status is equal to or higher than the threshold value, the output unit outputs a notification different from the notification to the one or more notification target persons.
The information processing apparatus according to any one of claims 1 to 3. Acquiring the inventory status of the target item and
To get the congestion status of the store and
When the inventory status is less than the threshold value, one or more notification target persons are randomly selected from a plurality of notification candidates associated with the target article based on the congestion status.
To output notifications to one or more selected notification recipients,
Information processing method. On the computer
The first acquisition function to acquire the inventory status of the target article,
The second acquisition function to acquire the congestion status of the store and
A selection function that randomly selects one or more notification target persons from a plurality of notification candidates associated with the target article based on the congestion status when the inventory status is less than the threshold value.
An output function that outputs a notification to one or more notification target persons selected by the selection function, and
Information processing program to execute.

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