JP2022040499A - Privilege management system, privilege management method, and privilege management program - Google Patents

Abstract

To provide a privilege management system, a privilege management method, and a privilege management program which can improve the convenience when using a privilege in a plurality of facilities.SOLUTION: A privilege management system comprises: a first acceptance processing unit which accepts participation to service which gives a user a privilege which can be used commonly in each of a plurality of facilities from a facility; a search processing unit which searches for a participating facility in which the participation to the service was accepted by the first acceptance processing unit; and a presentation processing unit which presents a search result by the search processing unit to the user.SELECTED DRAWING: Figure 1

Description

The present invention relates to a privilege management system, a privilege management method, and a privilege management program for managing the benefits available at the facility.

Conventionally, in facilities such as restaurants, services such as coupons and the like are given to users. In addition, a system has been proposed in which when a user performs an operation of selecting a coupon that can be used at a desired facility on the user terminal, the coupon that can be used at the facility is displayed on the user terminal (for example, a patent). See Document 1).

Japanese Patent Application Laid-Open No. 2002-92451

However, in the conventional technology, when the user wishes to use the coupon at a predetermined facility, the user confirms the facility information such as the homepage of the facility and prepares the coupon that can be used at the facility. You have to check if it is. In addition, the user has to obtain a coupon unique to each facility, which is troublesome.

An object of the present invention is to provide a privilege management system, a privilege management method, and a privilege management program capable of improving convenience when using benefits in a plurality of facilities.

The privilege management system according to the present invention is described by a first reception processing unit that accepts participation from a facility in a service that grants a user a privilege that can be commonly used in each of a plurality of facilities, and the first reception processing unit. It includes a search processing unit for searching for participating facilities for which participation in the service has been accepted, and a presentation processing unit for presenting the search results by the search processing unit to the user.

The privilege management method according to the present invention includes a first reception step of accepting participation from a facility in a service that grants a user a privilege that can be commonly used in each of a plurality of facilities, and the first reception step to the service. This is a method in which one or more processors execute a search step for searching for participating facilities for which participation has been accepted, and a presentation step for presenting the search results by the search step to the user.

The privilege management program according to the present invention has a first reception step of accepting participation from a facility in a service that grants a user a privilege that can be commonly used in each of a plurality of facilities, and the first reception step to the service. This is a program for causing one or more processors to execute a search step for searching for participating facilities for which participation has been accepted, and a presentation step for presenting the search results by the search step to the user.

INDUSTRIAL APPLICABILITY According to the present invention, a privilege management system, a privilege management method, and a privilege management program capable of improving convenience when using benefits in a plurality of facilities are provided.

FIG. 1 is a block diagram showing a configuration of a privilege management system according to an embodiment of the present invention. FIG. 2 is a diagram showing an example of facility information used in the privilege management system according to the embodiment of the present invention. FIG. 3 is a diagram showing an example of participating facility information used in the privilege management system according to the embodiment of the present invention. FIG. 4 is a diagram showing an example of user information used in the privilege management system according to the embodiment of the present invention. FIG. 5 is a diagram showing an example of a participation registration page displayed on the facility terminal according to the embodiment of the present invention. FIG. 6 is a diagram showing an example of a login page displayed on a user terminal according to an embodiment of the present invention. FIG. 7 is a diagram showing an example of a search result page displayed on the user terminal according to the embodiment of the present invention. FIG. 8 is a diagram showing an example of a search result page displayed on the user terminal according to the embodiment of the present invention. FIG. 9 is a diagram showing an example of a restaurant detail page displayed on a user terminal according to an embodiment of the present invention. FIG. 10 is a diagram showing an example of a privilege use page displayed on the user terminal according to the embodiment of the present invention. FIG. 11 is a flowchart showing an example of the procedure of the service participation registration process executed by the privilege management system according to the embodiment of the present invention. FIG. 12 is a flowchart showing an example of a procedure of privilege granting processing executed by the privilege management system according to the embodiment of the present invention. FIG. 13 is a diagram showing another example of user information used in the privilege management system according to the embodiment of the present invention. FIG. 14 is a diagram showing another example of the privilege use page displayed on the user terminal according to the embodiment of the present invention. FIG. 15 is a diagram showing another example of user information used in the privilege management system according to the embodiment of the present invention. FIG. 16 is a diagram showing another example of the search result page displayed on the user terminal according to the embodiment of the present invention. FIG. 17 is a diagram showing another example of the search result page displayed on the user terminal according to the embodiment of the present invention.

Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings for the purpose of understanding the present invention. The following embodiments are examples that embody the present invention, and do not limit the technical scope of the present invention.

[Bonus management system 1]
As shown in FIG. 1, the privilege management system 1 according to the embodiment of the present invention includes a management server 2, a user terminal 3, and a facility terminal 4. The management server 2, the user terminal 3, and the facility terminal 4 can communicate with each other via a communication network N1 such as the Internet, LAN, WAN, or a public telephone line.

The management server 2 accepts participation from the facility in a service (hereinafter referred to as a privilege service) that grants the user a privilege that can be used in each of the plurality of facilities. Further, the management server 2 receives the search condition for searching the facility from the user terminal 3, executes the search process based on the search condition, and presents the search result to the user terminal 3. Further, the management server 2 executes the reservation process of the facility selected by the user among the facilities included in the search result. Further, the management server 2 grants the user a privilege that can be used at one or a plurality of facilities (hereinafter, referred to as a participating facility) participating in the privilege service.

Hereinafter, in the present embodiment, the case where the facility is a restaurant that provides food and drink in the privilege management system 1 will be described as an example. The facility may be various facilities such as a karaoke shop, a bowling field, a table tennis field, a golf course, a hot spring facility, an accommodation facility, and a service providing facility. In addition, the privilege is a privilege that can receive a discount service, a free service, etc. for the usage fee of the facility, the selling price of the product, and the like. For example, the privilege is a beer coupon that allows you to drink two free beers every day at a restaurant.

The user terminal 3 is an information processing device operated by a user who requests a facility search, reservation, and privilege. The facility terminal 4 is, for example, an information processing device that is arranged in a facility and operated by a facility manager (such as a restaurant manager) who applies for participation in the privilege service or manages reservations for the facility. The privilege management system 1 includes one or a plurality of user terminals 3 and a plurality of facility terminals 4 arranged for each facility.

In the present embodiment, the management server 2 alone corresponds to the privilege management system according to the present invention, but the privilege management system according to the present invention is one or more of the management server 2, the user terminal 3, and the facility terminal 4. It may include components. For example, when the components of the management server 2, the user terminal 3, and the facility terminal 4 cooperate to execute the service participation registration process (see FIG. 11) and the privilege grant process (see FIG. 12), which will be described later, in a shared manner. It is possible to consider a system including a plurality of components that execute the process as a privilege management system according to the present invention. For example, the management server 2 and the facility terminal 4 may configure the privilege management system according to the present invention.

[Management server 2]
As shown in FIG. 1, the management server 2 is a server including a control unit 21, a storage unit 22, an operation display unit 23, a communication I / F 24, and the like. The management server 2 is not limited to one computer, and may be a computer system in which a plurality of computers operate in cooperation with each other. Further, various processes executed by the management server 2 may be distributed and executed by one or a plurality of processors.

The communication I / F 24 connects the management server 2 to the communication network N1 by wire or wirelessly, and follows a predetermined communication protocol with external devices such as the user terminal 3 and the facility terminal 4 via the communication network N1. It is a communication interface for executing data communication.

The operation display unit 23 is a user interface including a display unit such as a liquid crystal display or an organic EL display that displays various information, and an operation unit such as a mouse, keyboard, or touch panel that accepts operations.

The storage unit 22 is a non-volatile storage unit such as an HDD (Hard Disk Drive) or SSD (Solid State Drive) that stores various types of information. Specifically, data such as facility information D1, participating facility information D2, and user information D3 are stored in the storage unit 22. The facility information D1 includes information on restaurants to be searched and reserved. Participating facility information D2 includes information on a restaurant that can provide the privilege service to the user, that is, a restaurant that is qualified to provide the privilege service. The user information D3 includes information on a user who can use the privilege service, that is, a user who is qualified to use the privilege service. FIG. 2 is a diagram showing an example of facility information D1, FIG. 3 is a diagram showing an example of participating facility information D2, and FIG. 4 is a diagram showing an example of user information D3. Further, the storage unit 22 also stores reservation management data (reservation information) of the restaurant, image data indicating the inside and outside of the restaurant, map data indicating the location of the restaurant, and the like.

As shown in FIG. 2, the facility information D1 includes the corresponding "facility ID", "facility name", "area", "genre", "telephone number", "address", and "password" for each restaurant. Information such as "is included. The facility ID is the identification information of the restaurant, and the facility name is the name of the restaurant. The area is the name of the area where the restaurant is located. The genre is information that can identify the content of the service provided at the restaurant, and indicates, for example, a cooking genre. The telephone number is a restaurant telephone number. The address is a detailed address of the restaurant and is used as information indicating the location of the restaurant. Further, the facility ID and the password are unique information for logging in to the website of the privilege service (hereinafter referred to as the privilege service site). Further, the facility information D1 may include access information (for example, a URL) for accessing a web page such as a restaurant homepage or a reservation page. Further, the facility information D1 may include information on an amount (budget) preset as an average amount required for the use of the restaurant, information on identifying the image of the restaurant, and the like.

As shown in FIG. 3, the participating facility information D2 includes information such as the corresponding “facility ID” and “facility name” for each restaurant. In the participating facility information D2, information on the restaurants registered in the facility information D1 regarding the restaurants that have applied for participation in the privilege service is registered. For example, when the manager of the restaurant A1 performs a predetermined registration operation on the participation registration page P1 (see FIG. 5) of the website of the privilege service, the control unit 21 transfers the information of the restaurant A1 to the participating facility information D2. to register. The restaurant registered in the participating facility information D2 (hereinafter referred to as a participating restaurant) can give the user a privilege corresponding to the privilege service. That is, the restaurant registered in the participating facility information D2 is a restaurant that is qualified to provide the privilege service.

As shown in FIG. 4, the user information D3 includes information such as a corresponding "user ID", "user name", "password", and "telephone number" for each user. The user ID and the password are unique information for logging in to the privilege service site. Information (member information) about the user who applied for the use of the privilege service is registered in the user information D3. For example, the control unit 21 uses the user X1 by performing an operation of registering member information (user ID, user name, password, telephone number, etc.) on the member registration page (not shown) of the privilege service site. The member information of the person X1 is registered in the user information D3. The user registered in the user information D3 can acquire the privilege corresponding to the privilege service and use the privilege at the participating restaurant registered in the participating facility information D2. That is, the user registered in the user information D3 is a user who is qualified to use the privilege service. The user may not need to register in the user information D3 when using the restaurant search and reservation service website (restaurant reservation site) provided by the management server 2.

Further, the storage unit 22 may include reservation information (not shown). For example, the reservation information is stored in the storage unit 22 in association with each restaurant registered in the facility information D1. The reservation information includes information such as the name of the person making the reservation, the number of users, the date of arrival, the time of arrival, the table, and the course. The reservation person's name is the name of the user who made the reservation. The number of users is the number of users who are planning to visit the store. The store visit date is the scheduled date for the user to visit the store, and the store visit time is the scheduled time for the user to visit the store. The table is information for identifying a usage object such as a table used by a user. The table may be selected by the user at the time of reservation request, or may be assigned by the restaurant. The course is information indicating the content of the service provided to the user, for example, information such as a course of eating and drinking content or only seats where the content of eating and drinking is not limited. The reservation information is registered or changed every time a new reservation or a reservation change is received from the facility terminal 4 or the user terminal 3 by the control unit 21 of the management server 2.

As another embodiment, the facility information D1, the participating facility information D2, the user information D3, and a part or all of the reservation information can be accessed from the management server 2 to another server via the communication network N1. It may be remembered. In this case, the control unit 21 of the management server 2 acquires the information from the other server and executes each process such as the service participation registration process (see FIG. 11) and the privilege grant process (see FIG. 12) described later. You may.

Further, in the storage unit 22, the participation registration page P1 (see FIG. 5) displayed on the facility terminal 4, the login page P2 (see FIG. 6) displayed on the user terminal 3, and the search condition setting page (not shown). , Search result page P3 (see Fig. 7 and 8), restaurant details page P4 (see Fig. 9), route guidance page (not shown), and privilege use page P5 (see Fig. 10). Layout data and image data for generating the above are also stored. In the present embodiment, the control unit 21 of the management server 2 generates the various web pages and transmits the information of the web pages to the user terminal 3 and the facility terminal 4, thereby causing the user terminal 3 and the facility terminal 4. It is possible to display the various web pages on each of the facility terminals 4. Further, as another embodiment, the control unit 21 of the management server 2 transmits data necessary for displaying the various web pages to each of the user terminal 3 and the facility terminal 4, thereby transmitting the user terminal. The control unit 31 of 3 and the control unit 41 of the facility terminal 4 may each execute the display of the various web pages.

The website (privilege service site, restaurant reservation site, etc.) may be a collection of web pages belonging to one preset domain, but for example, in the storage unit 22 of the same management server 2. A collection of web pages belonging to a plurality of stored domains may be regarded as the website. Further, the various pages included in the website may be distributed and stored in a plurality of servers.

Further, the storage unit 22 has a control program such as a service participation registration program and a privilege granting program for causing the control unit 21 to execute the service participation registration process (see FIG. 11) and the privilege granting process (see FIG. 12) described later. It is remembered. For example, the service participation registration program and the privilege granting program are non-temporarily recorded on a computer-readable recording medium such as a CD or DVD, and a reading device such as a CD drive or a DVD drive included in the management server 2 ( (Not shown) is read and stored in the storage unit 22.

The control unit 21 has control devices such as a CPU, a ROM, and a RAM. The CPU is a processor that executes various arithmetic processes. The ROM is a non-volatile storage unit in which control programs such as a BIOS and an OS for causing the CPU to execute various arithmetic processes are stored in advance. The RAM is a volatile or non-volatile storage unit that stores various types of information, and is used as a temporary storage memory (working area) for various processes executed by the CPU. Then, the control unit 21 controls the management server 2 by executing various control programs stored in advance in the ROM or the storage unit 22 on the CPU.

Here, in the conventional technology, when the user wishes to use the privilege (coupon) at the predetermined facility, the user confirms the facility information such as the homepage of the facility and can use it at the facility. You have to check if the coupon is available. In addition, the user has to obtain a coupon unique to each facility, which is troublesome. On the other hand, in the management server 2 according to the present embodiment, it is possible to improve the convenience when using the privilege in a plurality of facilities.

Specifically, as shown in FIG. 1, the control unit 21 has various processes such as a first reception processing unit 211, a search processing unit 212, a presentation processing unit 213, a second reception processing unit 214, and a privilege processing unit 215. Including the part. The control unit 21 functions as the various processing units by executing various processes according to the service participation registration program and the privilege granting program on the CPU. Further, a part or all of the processing unit may be composed of an electronic circuit. The service participation registration program and the privilege granting program may be programs for allowing a plurality of processors to function as the processing unit.

The first reception processing unit 211 accepts participation from the restaurant in the privilege service that grants the user the privilege that can be used in each of the plurality of restaurants. The privilege service is, for example, a service that gives a user a privilege that can be commonly used by the user at each of a plurality of restaurants. Specifically, the manager of the restaurant who wishes to participate in the privilege service logs in to the privilege service site using the facility terminal 4, and on the participation registration page P1 (see FIG. 5), the facility ID and Enter the password and press the "Join" button K1 to perform the operation (registration operation). The first reception processing unit 211 accepts the registration operation on the facility terminal 4. When the first reception processing unit 211 receives the registration operation corresponding to the restaurant, it collates with the facility ID and password registered in the facility information D1 (see FIG. 2). When the restaurant is authenticated, the first reception processing unit 211 permits the restaurant to participate in the privilege service and registers the information of the restaurant in the participating facility information D2 (see FIG. 3). The first reception processing unit 211 is an example of the first reception processing unit of the present invention.

The search processing unit 212 searches for participating restaurants for which participation in the privilege service has been accepted by the first reception processing unit 211. Specifically, the search processing unit 212 searches for the participating restaurants based on the search area acquired from the user terminal 3. For example, when a user registered in the user information D3 enters login information (user ID and password) in the login page P2 (see FIG. 6) displayed on the user terminal 3 to log in to the privilege service site. , The search processing unit 212 acquires the position information of the current position of the user terminal 3, and acquires a predetermined area including the current position as the search area. As another embodiment, the user registered in the user information D3 inputs the login information (user ID, password) on the login page P2 displayed on the user terminal 3 to log in to the privilege service site, and then logs in to the privilege service site. When the search area is set on the search condition setting page (not shown), the search processing unit 212 acquires the search area.

The search processing unit 212 searches for and extracts the participating restaurants included in the search area from the plurality of participating restaurants registered in the participating facility information D2 (see FIG. 3). The search processing unit 212 is an example of the search processing unit of the present invention.

Further, the search processing unit 212 may search for the participating restaurant based on other search conditions in addition to the search area. For example, when the search condition includes the visit date, the search processing unit 212 searches for the participating restaurants included in the search area and which can be reserved on the visit date. Further, for example, when the search condition includes a cooking genre, the search processing unit 212 searches for a participating restaurant in the cooking genre, which is a participating restaurant included in the search area.

The presentation processing unit 213 presents the search result by the search processing unit 212 to the user. Specifically, the presentation processing unit 213 extracts the participating restaurants that satisfy the search conditions (for example, the search area) from the plurality of participating restaurants registered in the participating facility information D2, and provides information on the participating restaurants. Is presented to the user terminal 3. Further, the presentation processing unit 213 causes the user terminal 3 to display a list of specific information corresponding to each of the plurality of participating restaurants searched by the search processing unit 212.

For example, when the search area is "Ginza", the presentation processing unit 213 causes the search result page P3 to display specific information corresponding to each of the plurality of participating restaurants included in the "Ginza" area. FIG. 7 is a diagram showing an example of the search result page P3. The search result page P3 includes information on the map M3 in a predetermined range including the search area (here, “Ginza”). The specific information is information according to the content of the privilege. For example, when the privilege is a beer coupon that allows you to drink two glasses of beer for free every day at a restaurant, the specific information is an object image (specific image K31) schematically showing a beer glass into which beer is poured. .. The presentation processing unit 213 displays the specific information (specific image K31) according to the content of the privilege in the map M3 including the search area in association with the location (address) of the participating restaurant. As described above, on the search result page P3, the map M3 including the search area is displayed, and a plurality of specific images K31 indicating the positions of the plurality of participating restaurants are listed on the map M3. ..

The presentation processing unit 213 may display restaurant information (facility name, telephone number, address, etc.) in association with each specific image K31 on the search result page P3, and the user may display the user terminal. When the specific image K31 is selected (touch operation, mouse over operation, etc.) in 3, the information of the restaurant may be displayed. Further, on the search result page P3, for example, when the user moves an arbitrary place on the display screen of the user terminal 3 while touching it with a finger, the presentation processing unit 213 displays the map M3 according to the amount of movement. The information of the participating restaurants displayed on the map M3 may be changed (updated) while being moved. Further, when the user possesses the user terminal 3 and moves (moves by walking, transportation, etc.), the presentation processing unit 213 moves the map M3 according to the change in the position information, and also moves the map M3 on the map M3. The information of the participating restaurants displayed in may be changed (updated).

Further, the search result page P3 includes a coupon request button K32 for the user to acquire (request) the privilege, a condition change button K33 for changing the search condition (search area, etc.), and the like.

As another embodiment, the presentation processing unit 213 may display the search result page P3 that does not include the information of the map M3 on the user terminal 3. FIG. 8 is a diagram showing another example of the search result page P3. As shown in the search result page P3 of FIG. 8, the presentation processing unit 213 provides restaurant information (an example of specific information of the present invention) corresponding to each of the plurality of participating restaurants searched by the search processing unit 212. Display the list on the user terminal 3. The restaurant information R1 of each participating restaurant is displayed on the search result page P3 shown in FIG. Further, each restaurant information R1 includes a detail button K34 for displaying the restaurant detail page P4 (see FIG. 9), a reservation button K35 for reserving a restaurant, and the like.

Here, when the user selects (touches) the specific image K31 on the search result page P3 shown in FIG. 7 displayed on the user terminal 3, the presentation processing unit 213 eats and drinks corresponding to the selected specific image K31. Display detailed information about the store on the user terminal 3. For example, when the user selects the specific image K31 of the restaurant A1 on the search result page P3, the presentation processing unit 213 displays the restaurant detail page P4 relating to the restaurant A1 shown in FIG. The restaurant detail page P4 includes a coupon request button K32, a reservation button K35, and the like.

As another embodiment, when the user selects (touches) the detail button K34 on the search result page P3 shown in FIG. 8 displayed on the user terminal 3, the presentation processing unit 213 details the selected restaurant. The information is displayed on the user terminal 3. For example, when the user selects the detail button K34 of the restaurant A1 on the search result page P3, the presentation processing unit 213 displays the restaurant detail page P4 relating to the restaurant A1 shown in FIG. The presentation processing unit 213 is an example of the presentation processing unit of the present invention.

The second reception processing unit 214 receives an operation for acquiring (requesting) the privilege from the user who uses the privilege service. For example, the user performs an operation (selection operation) to select the coupon request button K32 on the search result page P3 (see FIGS. 7 and 8) displayed on the user terminal 3. The second reception processing unit 214 receives the selection operation on the user terminal 3. The second reception processing unit 214 is an example of the second reception processing unit of the present invention.

The privilege processing unit 215 grants the privilege that can be used at the participating restaurants to the user. Specifically, the privilege processing unit 215 displays, for example, the privilege use page P5 shown in FIG. 10 on the user terminal 3. The privilege use page P5 includes information such as the content of the privilege and the method of using the privilege. As a result, the user can receive the privilege by presenting the privilege use page P5 displayed on the user terminal 3 to the staff of the participating restaurant. For example, the user can order two glasses of beer free of charge every day at the desired participating restaurant.

If the privilege is a service content common to each participating restaurant, the user can use the privilege at each of the plurality of participating restaurants. For example, the user presents the privilege use page P5 (see FIG. 10) at the first restaurant A1, drinks two glasses of beer for free using the privilege, and then (on the same day) the second restaurant. At the restaurant A2, the privilege use page P5 can be presented and two glasses of beer can be drunk free of charge by using the privilege. At each restaurant, the staff may count the number of times the privilege can be used (here, "twice"), or the facility terminal 4 uses the information code (two-dimensional code shown in FIG. 14) on the privilege use page P5. BC, etc.) may be read and counted.

In addition, the privilege may be permitted to be used on condition that a predetermined order is received from the user at the participating facility. For example, when a user visits the restaurant A1 and orders at least one menu, the staff of the restaurant A1 may accept the use of the privilege. Further, as another embodiment, when the privilege processing unit 215 acquires the order information of the user from the facility terminal 4, it may determine that the order has been accepted from the user and grant the privilege to the user. good. For example, when a user visits a restaurant A1 and orders at least one menu, the privilege processing unit 215 obtains the user's order information from the facility terminal 4, and then displays the privilege use page P5 on the user terminal 3. To display. As a result, the user can use the above-mentioned privilege. The order information may be order information input by the staff to the facility terminal 4 or may be order information input by the user to the self-order terminal (an example of the facility terminal 4).

In addition, the privilege processing unit 215 may grant the user the privilege that can be used a predetermined number of times during a predetermined period at the participating restaurants. The predetermined period can be set in units such as time, day, day of the week, and month. For example, the predetermined period can be set from 17:00 to 23:00 every day, from 12:00 to 24:00 on weekends, and the like. In this case, the privilege processing unit 215 displays the privilege use page P5 on the user terminal 3 in response to the request from the user at the predetermined period when the privilege becomes available. As a result, the user can use the privilege at the participating restaurant during the predetermined period.

In addition, the privilege processing unit 215 may make at least one of the predetermined period and the predetermined number of times different for each participating restaurant. For example, the privilege processing unit 215 grants the user a privilege that can be used twice a day for the privilege corresponding to the restaurant A1, and the user a privilege that can be used 10 times a month for the privilege corresponding to the restaurant A2. Give to.

Further, the privilege processing unit 215 may start or stop the privilege service at the participating restaurants according to the operation of the administrator. For example, when the administrator gives an instruction to start the privilege service on the operation screen, the privilege processing unit 215 starts the privilege service. The privilege processing unit 215 is an example of the privilege processing unit of the present invention.

The control unit 21 can execute the following processes in addition to the above processes. For example, the control unit 21 receives a reservation request for a restaurant to be reserved from a user, and executes a reservation process when the restaurant can be reserved. For example, when the user selects the reservation button K35 on the search result page P3 shown in FIG. 8 or the restaurant detail page P4 shown in FIG. 9, the control unit 21 executes the reservation process. When the reservation process is completed, the control unit 21 sends, for example, a reservation completion email to the user terminal 3 and the facility terminal 4.

In addition, the control unit 21 executes the settlement processing of the user's usage fee at the restaurant. When the privilege is a discount service, the control unit 21 discounts the usage fee and executes the payment process.

[User terminal 3]
As shown in FIG. 1, the user terminal 3 includes a control unit 31, a storage unit 32, an operation display unit 33, a communication I / F 34, and the like. The user terminal 3 is an information processing device such as a mobile phone, a smartphone, a tablet terminal, or a personal computer.

The communication I / F 34 connects the user terminal 3 to the communication network N1 by wire or wirelessly, and follows a predetermined communication protocol with external devices such as the management server 2 and the facility terminal 4 via the communication network N1. It is a communication interface for executing data communication.

The operation display unit 33 is a user interface including a display unit such as a liquid crystal display or an organic EL display that displays information such as various web pages, and an operation unit such as a mouse, keyboard, or touch panel that accepts operations. ..

The storage unit 32 is a non-volatile storage unit such as an HDD, SSD, or flash memory that stores various types of information. For example, a control program such as a browser program is stored in the storage unit 32. Specifically, the browser program is a control program for causing the control unit 31 to execute communication processing with an external device such as the management server 2 according to a communication protocol such as HTTP (Hypertext Transfer Protocol). It is also conceivable that the browser program is a dedicated application for executing communication processing with the management server 2 according to a predetermined communication protocol. In addition, other information such as map data may be stored in the storage unit 32.

The control unit 31 has control devices such as a CPU, a ROM, and a RAM. The CPU is a processor that executes various arithmetic processes. The ROM is a non-volatile storage unit in which control programs such as a BIOS and an OS for causing the CPU to execute various processes are stored in advance. The RAM is a volatile or non-volatile storage unit that stores various types of information, and is used as a temporary storage memory (working area) for various processes executed by the CPU. Then, the control unit 31 controls the user terminal 3 by executing various control programs stored in advance in the ROM or the storage unit 32 on the CPU.

Specifically, the control unit 31 functions as the browser processing unit 311 by executing various processes according to the browser program stored in the storage unit 32. The browser processing unit 311 may execute a browser process for displaying a web page provided from the management server 2 via the communication network N1 on the operation display unit 33 and inputting an operation for the operation display unit 33 to the management server 2. It is possible. That is, the user terminal 3 can function as an operation terminal of the management server 2 by executing the browser program by the control unit 31. A part or all of the processing unit included in the control unit 31 may be composed of an electronic circuit.

For example, in the user terminal 3, a user operation for requesting access to a predetermined URL corresponding to the privilege service site of the privilege service provided by the privilege management system 1 and the reservation site of the reservation service is performed. In that case, the control unit 31 acquires the data of the web page of the privilege service site and the web page of the reservation site from the management server 2, and causes the operation display unit 33 to obtain the web page of the privilege service site and the reservation. Display the web page of the site. For example, the access request to the predetermined URL is performed by a selection operation from a list of websites registered in advance, a selection operation from search results on an information retrieval site, a text input operation, or the like. Further, when the dedicated application corresponding to the management server 2 is installed in the user terminal 3, the user of the user terminal 3 performs an operation to start the dedicated application, so that the operation display unit 33 has the above-mentioned privilege. The web page of the service site and the web page of the reservation site are displayed.

For example, a user who wishes to use the privilege service operates the user terminal 3 to register as a member. When the control unit 21 of the management server 2 acquires the user registration information (member information), it registers it in the user information D3 (see FIG. 4). The user registered in the user information D3 can use the privilege service. For example, when using the privilege service, the user inputs login information (user ID, password) on the login page P2 (see FIG. 6) of the privilege service site displayed on the user terminal 3. When the entered login information matches the login information registered in the user information D3 (see FIG. 4), the control unit 31 displays the search result page P3 (see FIGS. 7 and 8) on the user terminal 3. Let me. Further, when the user selects the coupon request button K32 on the search result page P3, the control unit 31 causes the user terminal 3 to display the privilege use page P5 (see FIG. 10). Further, when the user selects the specific image K31 of the restaurant A1 on the search result page P3 shown in FIG. 7, the control unit 31 displays the restaurant detail page P4 (see FIG. 9) relating to the restaurant A1.

[Facility terminal 4]
As shown in FIG. 1, the facility terminal 4 includes a control unit 41, a storage unit 42, an operation display unit 43, a communication I / F 44, and the like. The facility terminal 4 is an information processing device such as a tablet terminal or a personal computer. The facility terminal 4 may further have the same functions as the management server 2, or may be an information processing device integrated with the management server 2.

The communication I / F 44 connects the facility terminal 4 to the communication network N1 by wire or wirelessly, and follows a predetermined communication protocol with external devices such as the management server 2 and the user terminal 3 via the communication network N1. It is a communication interface for executing data communication.

The operation display unit 43 is a user interface including a display unit such as a liquid crystal display or an organic EL display that displays information such as various web pages, and an operation unit such as a mouse, keyboard, or touch panel that accepts operations. ..

The storage unit 42 is a non-volatile storage unit such as an HDD, SSD, or flash memory that stores various types of information. For example, a control program such as a browser program is stored in the storage unit 42. Specifically, the browser program is a control program for causing the control unit 41 to execute communication processing with an external device such as the management server 2 according to a communication protocol such as HTTP. It is also conceivable that the browser program is a dedicated application for executing communication processing with the management server 2 according to a predetermined communication protocol.

Further, the storage unit 42 stores reservation management data (reservation information) for managing reservations corresponding to restaurants. The reservation information includes information such as the name of the person making the reservation, the number of users, the date of arrival, the time of arrival, the table, and the course.

The control unit 41 has control devices such as a CPU, a ROM, and a RAM. The CPU is a processor that executes various arithmetic processes. The ROM is a non-volatile storage unit in which control programs such as a BIOS and an OS for causing the CPU to execute various processes are stored in advance. The RAM is a volatile or non-volatile storage unit that stores various types of information, and is used as a temporary storage memory (working area) for various processes executed by the CPU. Then, the control unit 41 controls the facility terminal 4 by executing various control programs stored in advance in the ROM or the storage unit 42 on the CPU.

Specifically, the control unit 41 functions as the browser processing unit 411 by executing various processes according to the browser program stored in the storage unit 42. The browser processing unit 411 can display the web page provided from the management server 2 via the communication network N1 on the operation display unit 43, and execute the browser processing for inputting the operation for the operation display unit 43 to the management server 2. It is possible. That is, the facility terminal 4 can function as an operation terminal of the management server 2 by executing the browser program by the control unit 41. A part or all of the processing units included in the control unit 41 may be composed of electronic circuits.

For example, in the facility terminal 4, a user operation for requesting access to a predetermined URL corresponding to the privilege service site of the privilege service provided by the privilege management system 1 and the reservation site of the reservation service is performed. In that case, the control unit 41 acquires the data of the web page of the privilege service site and the web page of the reservation site from the management server 2, and the operation display unit 43 displays the web page of the privilege service site and the reservation site. Display the web page of. For example, the access request to the predetermined URL is performed by a selection operation from a list of websites registered in advance, a selection operation from search results on an information retrieval site, a text input operation, or the like. Further, when the dedicated application corresponding to the management server 2 is installed in the facility terminal 4, the user (administrator) of the facility terminal 4 performs an operation to start the dedicated application on the operation display unit 33. The web page of the privilege service site and the web page of the reservation site are displayed.

For example, the manager of the restaurant who wishes to participate in the privilege service operates the facility terminal 4 to register the participation in the privilege service. The control unit 21 of the management server 2 acquires the registration information (facility ID, password) of the restaurant, and when the acquired registration information matches the information registered in the facility information D1 (see FIG. 2), the restaurant is concerned. The information of is registered in the participating facility information D2 (see FIG. 3). The restaurant registered in the participating facility information D2 can provide the privilege service to the user. Further, the information of the restaurant (participating restaurant) registered in the participating facility information D2 is displayed on the user terminal 3 in response to the user's search request (see FIGS. 7 and 8).

In addition, the manager of each restaurant registered in the participating facility information D2 operates the facility terminal 4 to temporarily suspend the use of the privilege service or change the content of the privilege service. Is possible.

Further, for example, when the user makes a reservation request for a desired restaurant on the user terminal 3, the control unit 21 of the management server 2 inquires the facility terminal 4 of the restaurant whether or not to allow the reservation (reservation request). Notify. When the restaurant manager permits the reservation request, the control unit 41 outputs a reply to the effect that the reservation is permitted to the management server 2. On the other hand, if the restaurant manager does not permit the reservation request, the control unit 41 outputs a reply to the effect that the reservation is rejected to the management server 2. Further, when the reservation process corresponding to the reservation is completed in the management server 2, the control unit 41 acquires the reservation completion mail from the management server 2. When the control unit 41 obtains the reservation completion email, the control unit 41 registers the reservation contents in the reservation information.

[Service participation registration process]
Hereinafter, the service participation registration process executed in the privilege management system 1 will be described with reference to FIG. Specifically, in the present embodiment, the service participation registration process is executed by the control unit 21 of the management server 2. Further, the control unit 21 can execute the service participation registration process in parallel corresponding to each of the facility terminals 4 according to the access from each of the facility terminals 4. The control unit 21 may end the service participation registration process in the middle by a predetermined operation of the facility terminal 4.

The present invention can be regarded as an invention of a service participation registration method for executing one or a plurality of steps included in the service participation registration process. Further, one or a plurality of steps included in the service participation registration process described here may be omitted as appropriate. The execution order of each step in the service participation registration process may be different as long as the same effect is produced. Further, here, a case where each step in the service participation registration process is executed by the control unit 21 will be described as an example, but each step in the service participation registration process is distributed and executed by one or a plurality of processors. The service participation registration method can be considered as another embodiment. The service participation registration method is an example of the privilege management method of the present invention.

First, in step S1, the control unit 21 accepts the login operation of the privilege service site from the facility terminal 4. For example, the manager of the restaurant who wishes to participate in the privilege service inputs the facility ID and password on the login page (not shown) of the privilege service site using the facility terminal 4. The control unit 21 accepts the input operation of the facility ID and the password. When the control unit 21 accepts the login operation (S1: Yes), the process proceeds to step S2. The control unit 21 waits until the login operation is accepted (S1: No). When the restaurant manager logs in to the privilege service site, he / she can browse a web page (participation registration page P1 or the like) related to various information related to the privilege service.

In step S2, the control unit 21 determines whether or not the participation in the privilege service has been accepted from the restaurant. For example, when the restaurant manager inputs the facility ID and password on the participation registration page P1 (see FIG. 5) and presses the "participate" button K1 (registration operation), the control unit 21 Determines that the participation in the privilege service has been accepted from the restaurant. When the facility ID and password entered on the participation registration page P1 match the facility ID and password registered in the facility information D1 (see FIG. 2), the control unit 21 eats and drinks participation in the privilege service. Judge that it was accepted from the store. When the control unit 21 accepts participation in the privilege service from the restaurant (S2: Yes), the process proceeds to step S3. The control unit 21 waits until the restaurant accepts participation in the privilege service (S2: No).

In step S3, the control unit 21 registers the restaurant information in the participating facility information D2 (see FIG. 3). After step S3, the service participation registration process ends. Steps S1 to S3 are examples of the first reception step of the present invention.

The manager of each restaurant wishing to participate in the privilege service acquires the qualification for providing the privilege service by performing the registration operation. Each restaurant registered in the participating facility information D2 can present the privilege service to the user. As described above, the control unit 21 executes the service participation registration process.

[Bonus grant processing]
Hereinafter, the privilege granting process executed in the privilege management system 1 will be described with reference to FIG. 12. Specifically, in the present embodiment, the privilege granting process is executed by the control unit 21 of the management server 2. Further, the control unit 21 can execute the privilege granting process in parallel corresponding to each of the user terminals 3 according to the access from each of the user terminals 3. The control unit 21 may end the privilege granting process in the middle by a predetermined operation of the user terminal 3.

The present invention can be regarded as an invention of a privilege granting method for executing one or a plurality of steps included in the privilege granting process. Further, one or a plurality of steps included in the privilege granting process described here may be omitted as appropriate. It should be noted that the execution order of each step in the privilege granting process may be different as long as the same effect is produced. Further, here, a case where each step in the privilege granting process is executed by the control unit 21 will be described as an example, but the privilege in which each step in the privilege granting process is distributed and executed by one or a plurality of processors. The granting method can also be considered as another embodiment. The privilege granting method is an example of the privilege management method of the present invention.

First, in step S11, the control unit 21 accepts the login operation of the privilege service site from the user terminal 3. For example, a user who wishes to use the privilege service inputs a user ID and a password on the login page P2 (see FIG. 6) of the privilege service site by using the user terminal 3. The control unit 21 accepts the input operation of the user ID and the password. When the control unit 21 accepts the login operation (S11: Yes), the process proceeds to step S12. The control unit 21 waits until the login operation is accepted (S11: No). The control unit 21 has accepted the login operation when the user ID and password entered on the login page P2 match the user ID and password registered in the user information D3 (see FIG. 4). judge.

In step S12, the control unit 21 acquires a search condition (for example, a search area). Specifically, the control unit 21 acquires the position information of the current position of the user terminal 3 and acquires a predetermined area including the current position as the search area. As another embodiment, when the user sets a search area on the search condition setting page (not shown), the control unit 21 acquires the search area. The search conditions may include conditions such as a store visit date, a store visit time, the number of users, and a cooking genre.

Next, in step S13, the control unit 21 searches for a participating restaurant that satisfies the search condition (search area) from among the plurality of participating restaurants registered in the participating facility information D2 (see FIG. 3). For example, when the search area is "Ginza", the control unit 21 searches for the participating restaurants included in the "Ginza" area.

Next, in step S14, the control unit 21 determines whether or not there is a participating restaurant that satisfies the search condition. Here, the control unit 21 determines whether or not the participating restaurant included in the "Ginza" area exists. If the participating restaurant exists (S14: Yes), the process proceeds to step S15. On the other hand, when the participating restaurant does not exist (S14: No), the process proceeds to step S141. Steps S11 to 14 are examples of the search steps of the present invention.

In step S15, the control unit 21 presents the search result to the user. For example, the control unit 21 extracts the participating restaurants included in the search area from the plurality of participating restaurants registered in the participating facility information D2, and presents the information of the participating restaurants to the user terminal 3. .. Further, the control unit 21 causes the user terminal 3 to display a list of specific information corresponding to each of the searched plurality of participating restaurants.

For example, when the search area is "Ginza", the control unit 21 displays specific information corresponding to each of the plurality of participating restaurants included in the "Ginza" area on the search result page P3 (see FIG. 7). Display. Further, the control unit 21 displays the map M3 in a predetermined range including the search area (here, “Ginza”), and on the map M3, the specific image K31 (specific information of the present invention) according to the content of the privilege. (Example) is displayed in association with the location (address) of the participating restaurant. In this way, the control unit 21 displays the map M3 including the search area on the search result page P3, and displays a list of a plurality of specific images K31 showing each of the plurality of participating restaurants on the map M3. ..

As another embodiment, the control unit 21 may display the search result page P3 shown in FIG. As shown in the search result page P3 of FIG. 8, the control unit 21 lists the restaurant information (an example of the specific information of the present invention) corresponding to each of the searched plurality of participating restaurants on the user terminal 3. It may be displayed. Step S15 is an example of the presentation step of the present invention.

Next, in step S16, the control unit 21 determines whether or not the operation (coupon request) for acquiring (requesting) the privilege (for example, beer coupon) has been accepted from the user who uses the privilege service. For example, when the user performs an operation (selection operation) to select the coupon request button K32 on the search result page P3 (see FIGS. 7 and 8) displayed on the user terminal 3, the control unit 21 may perform an operation (selection operation). It is determined that the coupon request has been accepted from the user. When the control unit 21 receives the coupon request (S16: Yes), the process proceeds to step S17. On the other hand, when the control unit 21 does not accept the coupon request (S16: No), the process proceeds to step S141.

In step S17, the control unit 21 grants the user the privilege (for example, a beer coupon) that can be used at the participating restaurants. Specifically, the control unit 21 causes the user terminal 3 to display, for example, the privilege use page P5 shown in FIG. As a result, the user can receive the privilege by presenting the privilege use page P5 displayed on the user terminal 3 to the staff of the participating restaurant. For example, the user can order two glasses of beer free of charge at the desired participating restaurant. After step S17, the privilege granting process ends.

In step S141, the control unit 21 determines whether or not the operation of changing the search condition (for example, the search area) has been accepted. When the control unit 21 accepts the search area change operation (S141: Yes), the process proceeds to step S12. Returning to step S12, the control unit 21 executes a search process for participating restaurants based on the changed search area. As described above, the control unit 21 executes the privilege granting process.

As described above, the privilege management system 1 according to the present embodiment accepts participation from the facility in the privilege service that grants the user a privilege that can be commonly used in each of the plurality of facilities (restaurants, etc.). In addition, the management server 2 searches for participating facilities for which participation in the privilege service has been accepted, and presents the search results to the user. As a result, the restaurant wishing to participate in the privilege service can provide the privilege service to the user by applying for participation. In addition, the user can easily search for a restaurant (participating restaurant) that can use the privilege service. Therefore, the user does not need to check whether or not the privilege service is available for each restaurant. In addition, since the user can receive common benefits at each participating restaurant, it is not necessary to obtain a coupon or the like issued individually for each restaurant. Therefore, according to the privilege management system 1 according to the present embodiment, it is possible to improve the convenience when using the privilege at a plurality of restaurants.

In addition, since each facility can perform the privilege service that provides coupons only by applying (registering) for participation in the privilege service, it is possible to prepare a coupon unique to the facility or perform a distribution operation of the prepared coupon. You don't have to do it. Therefore, each facility can provide a service of providing a coupon to a user by a simple operation.

In addition, the participating facility may provide its own distribution service in which a coupon unique to the facility is given to the user. That is, the participating facility may be able to use a unique distribution service that distributes a coupon unique to the facility and the privilege service that distributes a common coupon at a plurality of facilities in combination. In this case, the participating facility may be able to select whether to distribute the coupon of the distribution service or the privilege service. For example, when the manager of the facility selects the coupon by the privilege service, the privilege management system 1 provides the user with the common coupon. As a result, the participating facility can provide the common coupon to the user by a simple operation.

In addition, since the user does not have to repeatedly search for the presence or absence of the privilege or acquire the privilege for each restaurant, the communication traffic related to the processing according to the operation is reduced and the computer resources are effective. It will be available.

The privilege management system of the present invention is not limited to the above-described embodiment. The privilege management system 1 according to another embodiment of the present invention will be described below.

As another embodiment of the present invention, the privilege processing unit 215 may manage the number of times the privilege is used for each user. Specifically, when the privilege processing unit 215 grants the privilege to the user, as shown in FIG. 13, the privilege processing unit 215 determines the usable period of the privilege, the number of times the privilege can be used, and the user information D3. Register the privilege information including the number of times the privilege has been used at the present time. If the privilege is a privilege that can be used twice a day (for example, a beer coupon that allows you to drink two free beers every day at a restaurant), the privilege processing unit 215 will "every day" during the available period of the user information D3. Is registered, and "twice" is registered in the available number of times. Further, when the user X1 has already used the privilege once at the present time, the privilege processing unit 215 registers "once" in the number of times the privilege has been used in the user information D3.

Here, the privilege processing unit 215 updates the privilege information (usable period, available number of times, used number of times) of the user information D3 based on the information acquired from the facility terminal 4. For example, the privilege processing unit 215 causes the user terminal 3 to display the privilege use page P5 shown in FIG. 14 in response to a request from the user. On the privilege use page P5 shown in FIG. 14, the used number CP of the privilege at the present time and the two-dimensional code BC are displayed. The number of times used CP corresponds to the number of times used in the user information D3. The privilege processing unit 215 may display the remaining usable number of times on the privilege use page P5 instead of the used number of times CP. The two-dimensional code BC includes, for example, a user ID. When using the privilege, the user holds the two-dimensional code BC on the privilege use page P5 on the reader of the facility terminal 4. The facility terminal 4 acquires a user ID from the two-dimensional code BC and transmits it to the management server 2. When the privilege processing unit 215 of the management server 2 acquires the user ID, the privilege processing unit 215 outputs the permission to use the privilege to the facility terminal 4 when the number of times the user has been used is less than the number of times the user can use the user ID. When the facility terminal 4 acquires the usage permission information from the management server 2, the facility terminal 4 provides the user with a service corresponding to the privilege. For example, when the staff of the restaurant confirms the license, the beer is provided to the user free of charge.

Further, the privilege processing unit 215 updates the used number of times of the user information D3 (see FIG. 13) every time the privilege is used. When the used number of times corresponding to the user ID acquired from the facility terminal 4 has reached the usable number of times, the privilege processing unit 215 outputs the refusal to use the privilege to the facility terminal 4.

Further, the privilege processing unit 215 updates the used count CP (see FIG. 14) according to the used count of the user information D3 every time the privilege is used. As a result, the user can grasp the number of times the privilege has been used, the remaining number of times the privilege can be used, and the like.

In addition, the privilege processing unit 215 grants the privilege to the user every time the available period (an example of the predetermined period of the present invention) elapses. For example, when the available period is set to "every day", the privilege processing unit 215 resets the used number of times every time the date changes and updates it to "0 times". As a result, the user can use the privilege a predetermined number of times for each predetermined period.

Here, the privilege may be a privilege that can be used as many times as the available number of times during the available period for each participating restaurant. For example, the privilege may be a privilege that the user can drink two glasses of beer free of charge at the restaurant A1 and two glasses of beer free of charge at the restaurant A2 on the same day. When providing such a privilege service, the privilege processing unit 215 further registers the information of the restaurant of the user who used the privilege in the user information D3 as shown in FIG. FIG. 15 shows a current usage situation in which the user X1 uses the privilege twice at the restaurant A1 and uses the privilege once at the restaurant A2. The privilege processing unit 215 executes the determination process of refusal to use the privilege and the update process of the user information D3 (see FIG. 15) based on the user ID and the facility ID acquired from the facility terminal 4. As a result, the user can use the privilege a predetermined number of times at each of the plurality of participating restaurants on the same day, for example.

Further, as another embodiment of the present invention, the privilege service can also be applied to a so-called subscription service. In the subscription service, for example, a user can use the privilege in the preset period by paying a fee as a usage right for the preset period. That is, in the subscription service, for example, the user can repeatedly use the privilege for the set period longer than the available period (an example of the predetermined period of the present invention). For example, in the case of the privilege service (two glasses of beer for free every day) in which a monthly charge of 1000 yen is set, the user can repeatedly use the privilege service by paying the charge. ..

In the embodiment, the user may be able to select and register as a member by selecting either the privilege service to which the subscription service is applied or the privilege service to which the subscription service is not applied. .. The control unit 21 registers a user who can use the privilege service to which the subscription service is applied as a paid member (an example of a specific user of the present invention), and uses the privilege service to which the subscription service is not applied. Register possible users as free members. The privilege processing unit 215 may have different service contents from the privilege service for the paid member and the privilege service for the free member. For example, the privilege processing unit 215 sets the available period for the free member to a longer period than the available period for the paid member. For example, the privilege processing unit 215 makes the privilege service for the paid member a privilege to drink two glasses of beer for free every day at the restaurant, and the privilege service for the free member to drink two glasses of beer for free every month at the restaurant. It is a privilege to drink.

In the privilege service for the paying member, the privilege processing unit 215 deletes the previously granted privilege and newly grants the privilege every time the available period elapses during the set period. For example, the privilege processing unit 215 resets the used number of times to "0 times" every time the available period (for example, "1 day") elapses in each month.

Further, as another embodiment of the present invention, the second reception processing unit 214 may accept from the user an operation of selecting a predetermined participating restaurant included in the participating restaurant. For example, the user X1 selects a desired restaurant A1 on the search result page P3 (see FIGS. 7 and 8). The second reception processing unit 214 accepts the selection operation of the restaurant A1. When the second reception processing unit 214 receives the operation of selecting the restaurant A1 from the user X1, the privilege processing unit 215 grants the privilege that can be used in the restaurant A1 to the user X1. In this case, the user X1 can use the privilege only at the restaurant A1. The restaurant A1 is an example of the first participating facility of the present invention.

Specifically, when the user X1 selects the restaurant A1 on the search result page P3, the privilege processing unit 215 associates the user ID and the facility ID of the restaurant A1 with the user terminal 3 of the user X1. The privilege use page P5 (see FIG. 14) including the two-dimensional code BC is displayed. When the user X1 presents the privilege use page P5 at the restaurant A1, the facility terminal 4 manages the user ID and the facility ID acquired from the two-dimensional code BC and the facility ID set in the facility terminal 4 as the management server 2. Send to. When the privilege processing unit 215 acquires the user ID and facility ID of the two-dimensional code BC and the facility ID of the facility terminal 4, the number of times of use is less than the number of times of use, and the two facility IDs match. If so, the use of the above benefits is permitted. On the other hand, the privilege processing unit 215 refuses to use the privilege if the two facility IDs do not match even if the number of times of use is less than the number of times of use. As a result, the use of the above-mentioned privilege can be permitted only to the restaurant selected by the user. Therefore, it is possible to prevent unauthorized use of the privilege repeatedly on the same day at the same restaurant.

Further, when a plurality of the participating restaurants are selected by the user, the privilege processing unit 215 grants the privilege available at the participating restaurants to the user for each of the selected participating restaurants. You may. In this case, the privilege may be common content or different content in each of the plurality of selected participating restaurants.

Further, as another embodiment of the present invention, the presentation processing unit 213 may display the specific information in a display mode according to the usage status of the privilege on the map including the search area. For example, the presentation processing unit 213 displays the specific image K31 (specific information) on the search result page P3 in a display mode according to the number of times the user has used the privilege among the available times. For example, when the user has used the privilege "once" out of the available times "twice", the presentation processing unit 213 is poured only half of the beer as shown in FIG. An object image (specific image K31) schematically showing the beer glass is displayed in association with the location (address) of each participating restaurant. Note that FIG. 16 shows a case where the user can use the privilege twice a day, including all the participating restaurants. Therefore, for example, when the user uses the privilege once at the first participating restaurant, the user can use the privilege only once at the first participating restaurant or another second participating restaurant on the same day. It is possible to use it.

If the privilege can be used twice at each participating restaurant, the presentation processing unit 213 displays the specific image K31 (specific information) for each participating restaurant on the search result page P3. It is displayed in a display mode according to the number of times it has been used. For example, as shown in FIG. 17, the presentation processing unit 213 displays a specific image K31c schematically showing a beer glass with an empty beer in association with a participating restaurant in which the user has used the privilege twice. A specific image K31b schematically showing a beer glass in which only half of the beer is poured is displayed in association with the participating restaurants where the user has used the privilege once, and the user has used the privilege even once. A specific image K31a schematically showing a beer glass filled with beer is displayed in association with a participating restaurant that has not been filled. As a result, the user can see at a glance the other participating restaurants that can use the privilege and the remaining number of times that the privilege can be used.

The privilege management system according to the present invention is composed of a first reception processing unit 211 and a first reception processing unit 211 that accept from the facility participation in a service that grants a user a privilege that can be commonly used in each of the plurality of facilities. The system may be configured to include a search processing unit 212 for searching for participating facilities for which participation in the service has been accepted, and a presentation processing unit 213 for presenting the search results by the search processing unit 212 to the user. Further, the privilege management method according to the present invention is described by the first reception step of accepting participation from a facility in a service that grants a user a privilege that can be commonly used in each of a plurality of facilities, and the first reception step. A search step for searching for participating facilities for which participation in the service has been accepted and a presentation step for presenting the search results by the search step to the user may be executed by one or a plurality of processors.

In addition, the privilege management system according to the present invention is described by the first reception processing unit 211 and the first reception processing unit 211 that accept participation in a service that grants a user a privilege that can be used in the facility from a plurality of facilities. Each of the plurality of facilities where participation in the service is accepted may be configured as a system including a privilege processing unit 215 capable of granting the privilege having the same content to the user. Further, the privilege management method according to the present invention includes a first reception step for accepting participation in a service for granting a privilege available at the facility to a user from a plurality of facilities, and a first reception step for the service. At each of the plurality of facilities where participation is accepted, a privilege step capable of granting the privilege having the same content to the user may be executed by one or a plurality of processors.

In addition, the privilege management system according to the present invention selects the first facility from among a plurality of facilities registered in advance as a provider of a service that grants a privilege that can be used a predetermined number of times to a user during a predetermined period. When the second reception processing unit 214 that accepts the selected operation from the user and the second reception processing unit 214 accept the operation of selecting the first facility of the user, the user is asked to use the first facility. It may be configured as a system including a privilege processing unit 215 that grants available privileges. Further, in the privilege management method according to the present invention, the first facility is selected from a plurality of facilities registered in advance as a provider of a service that grants a privilege that can be used a predetermined number of times to a user during a predetermined period. When the reception step of accepting the selected operation from the user and the operation of selecting the first facility of the user in the reception step are accepted, the user is given a privilege that can be used in the first facility. The privilege step may be performed by one or more processors.

1: Bonus management system 2: Management server 3: User terminal 4: Facility terminal 211: First reception processing unit 212: Search processing unit 213: Presentation processing unit 214: Second reception processing unit 215: Bonus processing unit

Claims (17)

The first reception processing department that accepts participation from the facility in the service that grants the user the benefits that can be commonly used in each of the multiple facilities,
A search processing unit that searches for participating facilities for which participation in the service has been accepted by the first reception processing unit, and
A presentation processing unit that presents the search results by the search processing unit to the user,
A privilege management system equipped with. The presentation processing unit causes the user terminal to display a list of specific information corresponding to each of the plurality of participating facilities searched by the search processing unit.
The privilege management system according to claim 1. The search processing unit searches for the participating facilities included in the search area set by the user, and searches for the participating facilities.
The presentation processing unit displays the specific information according to the content of the privilege in association with the location of the participating facility on the map including the search area.
The privilege management system according to claim 2. The presentation processing unit displays the specific information in a display mode according to the usage status of the privilege on the map including the search area.
The privilege management system according to claim 3. Further provided with a privilege processing unit that grants the privilege that can be used at the participating facility to the user.
The privilege management system according to any one of claims 1 to 4. The privilege processing unit grants the user the privilege that can be used a predetermined number of times in the participating facility during a predetermined period.
The privilege management system according to claim 5. The privilege processing unit can grant the privilege to the user every time the predetermined period elapses.
The privilege management system according to claim 6. A user who can repeatedly use the privilege for a preset period longer than the predetermined period is registered as a specific user.
When the user is the specific user, the privilege processing unit repeatedly grants the privilege to the user every time the predetermined period elapses during the set period.
The privilege management system according to claim 6 or 7. During the set period, the privilege processing unit deletes the previously granted privilege and newly grants the privilege every time the predetermined period elapses.
The privilege management system according to claim 8. The predetermined period differs for each participating facility.
The privilege management system according to claim 9. The privilege processing unit permits the use of the privilege on condition that a predetermined order is received from the user at the participating facility.
The privilege management system according to any one of claims 5 to 10. The privilege processing unit manages the number of times the privilege is used given to the user, and updates the number of times the privilege can be used each time the privilege is used at the participating facility.
The privilege management system according to any one of claims 5 to 11. The privilege processing unit displays the number of times the privilege has been used or the number of remaining usable times given to the user on the user terminal of the user, and each time the privilege is used in the participating facility. Display the updated number of times used or the remaining number of times available on the user terminal.
The privilege management system according to claim 12. Further provided with a second reception processing unit that accepts an operation of selecting a first participating facility included in the participating facility from the user.
When the second reception processing unit receives an operation of selecting the first participating facility from the user, the privilege processing unit grants the user the privilege that can be used in the first participating facility. ,
The privilege management system according to any one of claims 5 to 13. When a plurality of the participating facilities are selected by the user, the privilege processing unit grants the user the privilege that can be used in the participating facility for each of the selected participating facilities.
The privilege management system according to claim 14. The first reception step that accepts participation from the facility in the service that grants the user the benefits that can be commonly used in each of the multiple facilities, and
A search step for searching for participating facilities for which participation in the service has been accepted by the first reception step, and
A presentation step that presents the search results of the search step to the user,
A privilege management method that is executed by one or more processors. The first reception step that accepts participation from the facility in the service that grants the user the benefits that can be commonly used in each of the multiple facilities, and
A search step for searching for participating facilities for which participation in the service has been accepted by the first reception step, and
A presentation step that presents the search results of the search step to the user,
A privilege management program for running one or more processors.

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