JP2021078555A - Management device - Google Patents

Abstract

To provide a management device which can perform an appropriate notification to an impact on a target according to an environment in which the target is present.SOLUTION: A management device 100 according to the present invention includes a reading part 60, a storing part 52, and a notification part. The reading part 60 reads target information for identifying the target from the memory medium attached to the target present in a predefined region. The storing part 52 stores first environment information showing the environment of the predefined region. The notification part notifies correlation information based on the target information and the first environment information. The correlation information shows the level of the impact by the environment in the predefined region on the target.SELECTED DRAWING: Figure 1

Description

The present invention relates to a management device.

The product display position alert system (management device) described in Patent Document 1 includes an RFID reader, a shelf rule storage unit, and a system control unit. The RFID reader reads the product attributes from the RFID tag attached to the product. The shelf rule storage unit stores display permission information. The system control unit compares the product attribute with the display permission information. Then, the system control unit causes a notification operation when it is determined that a product other than the product to be displayed is displayed because the product has been moved by the customer.

Japanese Unexamined Patent Publication No. 2010-142572

There are many types of products in retail stores. Among many types of products, some of them affect the quality of products when they exist in a certain environment. On the other hand, among many types of products, some products do not affect the quality of the products even if they exist in a certain environment. In the product display position alert system described in Patent Document 1, the optimum storage environment for the product has not been associated with the product. As a result, it was not possible to appropriately notify the impact on the product depending on the environment in which the product exists.

An object of the present invention is to provide a management device capable of appropriately notifying an influence on an object according to an environment in which an object such as a product exists.

According to one aspect of the present application, the management device includes a reading unit, a storage unit, and a notification unit. The reading unit reads the object information that identifies the object from the recording medium attached to the object existing in the predetermined area. The storage unit stores first environmental information indicating the environment of the predetermined area. The notification unit notifies the correlation information based on the object information and the first environmental information. The correlation information indicates the degree of influence of the environment of the predetermined region on the object.

According to the management device of the present invention, it is possible to appropriately notify the influence on the object according to the environment in which the object exists.

It is a figure which shows the inside of the convenience store where the management apparatus which concerns on Embodiment 1 of this invention is installed. It is a figure which shows the shelf information management table of the management apparatus which concerns on Embodiment 1. It is a figure which shows the product master of the management apparatus which concerns on Embodiment 1. It is a front view which shows typically the 1st refrigerating shelf of the management apparatus which concerns on Embodiment 1. FIG. It is a figure which shows the display product management table of the management apparatus which concerns on Embodiment 1. It is a figure which shows the table corresponding to the neglected state of the management apparatus which concerns on Embodiment 1. It is a block diagram which shows the management apparatus which concerns on Embodiment 1. FIG. It is a figure which shows the incident management table of the management apparatus which concerns on Embodiment 1. FIG. It is a figure which shows an example of the display screen of the management apparatus which concerns on Embodiment 1. FIG. It is a figure which shows another example of the display screen of the management apparatus which concerns on Embodiment 1. FIG. It is a flowchart which shows an example of the processing of the control part of the management apparatus which concerns on Embodiment 1. FIG. It is a flowchart which shows an example of the processing of the control part of the management apparatus which concerns on Embodiment 1. FIG. It is a flowchart which shows an example of the processing of the control part of the management apparatus which concerns on Embodiment 1. FIG. It is a flowchart which shows an example of the processing of the control part of the management apparatus which concerns on Embodiment 1. FIG. It is a block diagram which shows the management apparatus which concerns on Embodiment 2 of this invention.

An embodiment of the present invention will be described with reference to the drawings. In the drawings, the same or corresponding parts are designated by the same reference numerals and the description is not repeated.

[Embodiment 1]
The management device 100 according to the first embodiment of the present invention will be described with reference to FIG. FIG. 1 is a diagram showing the inside of a convenience store 1 in which the management device 100 according to the first embodiment is installed.

As shown in FIG. 1, the convenience store 1 includes an entrance / exit 2, a plurality of shelves 3, and a management device 100. The plurality of shelves 3 includes a plurality of room temperature shelves 10, a plurality of refrigerating shelves 20, and a plurality of freezing shelves 30.

The plurality of normal temperature shelves 10 include, for example, a first normal temperature shelf 10A and a second normal temperature shelf 10B. The plurality of refrigerating shelves 20 include, for example, a first refrigerating shelf 20C, a second refrigerating shelf 20D, and a third refrigerating shelf 20E. The plurality of freezing shelves 30 include, for example, a first freezing shelf 30F and a second freezing shelf 30G. A plurality of products are displayed on each of the plurality of room temperature shelves 10, the plurality of refrigerating shelves 20, and the plurality of freezing shelves 30. A product is an example of an object.

The customer P1 passes through the doorway 2 and moves from outside the store to inside the store. Customer P1 moves around the store and collects products. When the customer P1 purchases a product, the customer P1 pays money to the clerk P2 of the convenience store 1. Then, the customer P1 passes through the doorway 2 and moves from the inside of the store to the outside of the store.

The clerk P2 is in the store. The clerk P2 performs product display work and guides the customer P1.

The management device 100 includes a POS (Point of sale) terminal 50 and a plurality of electronic tag receivers 60. The POS terminal 50 is an example of a control device. Each of the plurality of electronic tag receivers 60 is an example of a reading unit.

The plurality of electronic tag receivers 60 include, for example, a first electronic tag receiver 60A, a second electronic tag receiver 60B, a third electronic tag receiver 60C, a fourth electronic tag receiver 60D, and a fifth electron. The tag receiver 60E, the sixth electronic tag receiver 60F, and the seventh electronic tag receiver 60G are included.

The POS terminal 50 is separated from the plurality of electronic tag receivers 60. Specifically, the POS terminal 50 is installed at the cash register. Specifically, the POS terminal 50 includes a control unit 51 and a storage unit 52.

The control unit 51 is configured by, for example, a processor such as a central processing unit (CPU).

The storage unit 52 is composed of a storage device and a semiconductor memory. Storage devices are, for example, hard disk drives (HDD) and / or solid state drives (SSD). The semiconductor memory is, for example, a RAM (Random Access Memory) and a ROM (Read Only Memory). Specifically, the storage unit 52 stores the control program, the “shelf information management table” TA, and the “product master” TB.

The “shelf information management table” TA will be described with reference to FIG. FIG. 2 is a diagram showing a “shelf information management table” TA. As shown in FIG. 2, in the "shelf information management table" TA, a plurality of shelves 3, a plurality of electronic tag receivers 60, and a first environment information EA are associated with each other. The first environmental information EA indicates the environment of a predetermined area. The predetermined area indicates, for example, an area in which a plurality of products are displayed on each of the plurality of shelves 3. Specifically, the first environmental information EA indicates one environment selected from room temperature, refrigeration and freezing.

Specifically, in the "shelf information management table" TA, the first electronic tag receiver 60A is installed on the first normal temperature shelf 10A, the second electronic tag receiver 60B is installed on the second normal temperature shelf 10B, and the third The electronic tag receiver 60C includes information installed on the first refrigerating shelf 20C. Further, in the "shelf information management table" TA, the fourth electronic tag receiver 60D is installed on the second refrigerating shelf 20D, the fifth electronic tag receiver 60E is installed on the third refrigerating shelf 20E, and the sixth electronic tag is received. The machine 60F is installed on the first refrigerating shelf 30F, and the seventh electronic tag receiver 60G includes information installed on the second refrigerating shelf 30G.

Subsequently, the “product master” TB will be described with reference to FIG. FIG. 3 is a diagram showing a “product master” TB. As shown in FIG. 3, in the "product master" TB, the product code, the product name, and the second environmental information EB are associated with each other. The product code indicates a symbol of the product name, for example, an 8-digit number, specifically 112233444 or 998877766. The name of the product is, for example, ○ × potato chips or △△ fried rice. The second environmental information EB indicates the optimum storage environment for the product. Specifically, the second environmental information EB indicates one environment selected from room temperature, refrigeration and freezing.

For example, in the "product master" TB, the product code is 112233444, the product name is XX potato chips, and the second environmental information EB includes information at room temperature. Further, the "product master" TB has a product code of 998877766, a product name of Δ△ fried rice, and a second environmental information EB including information that it is frozen.

Subsequently, the first freezer shelf 30F will be described with reference to FIG. FIG. 4 is a front view schematically showing the first freezer shelf 30F.

As shown in FIG. 4, the first refrigerating shelf 30F has, for example, three shelf boards 123 and a back board 125. The environment of the space surrounded by the three shelves 123 and the back plate 125 is frozen, for example, −5 ° C. The space surrounded by the three shelf boards 123 and the back board 125 is an example of a predetermined area.

The plurality of products exist in a space surrounded by three shelf boards 123 and a back board 125. Specifically, the plurality of products are displayed on each of the three shelf boards 123.

An electronic tag 121 is attached to each of the plurality of products. Each of the plurality of electronic tags 121 is an example of a recording medium. Specifically, the electronic tag 121 is an RFID (radio frequency identifier) tag. Object information is stored in the electronic tag. The object information includes information that identifies the product. Specifically, the object information includes a product code and a UID (Unique Identification). The UID is 15 kinds of symbols, for example, 1B69C4C486AEBF9. The UIDs are different even if the names of the same products are the same.

A sixth electronic tag receiver 60F is installed on the first freezer shelf 30F. The sixth electronic tag receiver 60F reads the object information from the electronic tag 121 attached to the product existing in the predetermined area. Specifically, the sixth electronic tag receiver 60F is an RFID reader. The sixth electronic tag receiver 60F has an antenna 126 and a reading circuit 127.

The antenna 126 is attached to the back plate 125. Specifically, the antenna 126 is provided so that short-range wireless communication with the electronic tag 121 can be performed regardless of where the electronic tag 121 is positioned in the space. Further, the antenna 126 performs short-range wireless communication with a plurality of electronic tags 121 attached to a plurality of products existing in the space. The antenna 126 is connected to the reading circuit 127.

The reading circuit 127 transmits the object information to the POS terminal 50. Specifically, the reading circuit 127 reads the object information stored in the electronic tag 121 via the antenna 126, and transmits the object information to the POS terminal 50. Specifically, the reading circuit 127 periodically emits radio waves to perform short-range wireless communication with the electronic tag 121 in the space, and periodically transmits the object information to the POS terminal 50.

The first room temperature shelf 10A also has, for example, three shelf boards 123 and a back plate 125, like the first freezing shelf 30F. In the first room temperature shelf 10A, the environment of the space surrounded by the three shelf boards 123 and the back board 125 is normal temperature, for example, 25 ° C. Further, the first refrigerating shelf 20C also has, for example, three shelf boards 123 and a back plate 125, similarly to the first freezing shelf 30F. In the first refrigerated shelf 20C, the environment of the space surrounded by the three shelf boards 123 and the back board 125 is refrigerated, for example, 10 ° C.

The storage unit 52 of the POS terminal 50 further stores the "left-behind state correspondence table" TC and the "display product management table" TD. The “display product management table” TD is an example of placement management information. The "display product management table" TD indicates products to be arranged in each of a plurality of predetermined areas.

The “display product management table” TD will be described with reference to FIG. FIG. 5 is a diagram showing a “display product management table” TD. As shown in FIG. 5, in the “display product management table” TD, a plurality of electronic tag receivers 60 and product codes are associated with each other. Specifically, the "display product management table" TD indicates that products having the product code "112233444" should be displayed on the first room temperature shelf 10A on which the first electronic tag receiver 60A is installed. Contains information. Further, the "display product management table" TD includes information indicating that the product whose product code is "112233444" should be displayed on the second room temperature shelf 10B on which the second electronic tag receiver 60B is installed. ..

Subsequently, with reference to FIG. 6, the “left-behind state correspondence table” TC will be described. FIG. 6 is a diagram showing a “table for abandoned state” TC. As shown in FIG. 6, in the "table for neglected state" TC, the second environmental information EB, the first environmental information EA, the urgency WAA, and the supplementary comment WAB are associated with each other. Each of the urgency WAA and the supplementary comment WAB is an example of the correlation information WA. The correlation information WA indicates the degree of influence that the environment of a predetermined area has on the product. In particular, the urgency WAA indicates one degree selected from high, medium and low.

Specifically, when the second environmental information EB is at room temperature and the first environmental information EA is at room temperature, the urgency WAA is low, and the supplementary comment WAB says, "The product is left in an inappropriate position." Is associated with. In addition, when the second environmental information EB is frozen and the first environmental information EA is at room temperature, the urgency WAA is high, and the supplementary comment WAB states that "the frozen product is left on the room temperature shelf". It is associated.

Subsequently, the management device 100 will be described with reference to FIG. 7. FIG. 7 is a block diagram showing a management device 100 according to the first embodiment. As shown in FIG. 7, the POS terminal 50 further includes an interface 53 and a display unit 55 in addition to the control unit 51 and the storage unit 52.

The interface 53 communicates with a plurality of electronic tag receivers 60. The interface 53 communicates with a plurality of electronic tag receivers 60 via a network such as a LAN. The interface 53 is a communication module such as a LAN board. Specifically, the interface 53 includes a first electronic tag receiver 60A, a second electronic tag receiver 60B, a third electronic tag receiver 60C, a fourth electronic tag receiver 60D, and a fifth electronic tag receiver. It is connected to the machine 60E, the sixth electronic tag receiver 60F, and the seventh electronic tag receiver 60G.

The control unit 51 functions as the determination unit 51a and the notification unit 51b by executing the “incident management table” TE and the control program stored in the storage unit 52. The “incident management table” TE will be described with reference to FIG. FIG. 8 is a diagram showing an “incident management table” TE. As shown in FIG. 8, in the "incident management table" TE, the date and time of occurrence, the type (location information) of the receiver, the product code and UID, the status, the notification time, and the urgency are associated with each other. Is registered.

The determination unit 51a determines whether or not an inappropriate product exists in a predetermined area based on the object information and the "display product management table" TD. For example, when a plurality of object information acquired from the first electronic tag receiver 60A includes a product code of "99887766" other than "112233444", the product indicated by the product code other than "112233444". However, it is determined that the product exists on the first room temperature shelf 10A in which the first electronic tag receiver 60A is installed. As a result, the determination unit 51a registers the date and time of occurrence, the first electronic tag receiver 60A (type of receiver), the product code, and the UID (object information) in the "incident management table" TE. The date and time of occurrence is, for example, 20xx / 04/12 11:20:15. On the other hand, when the plurality of object information acquired from the first electronic tag receiver 60A does not include a product code other than "112233444", the product indicated by the product code other than "112233444" is the first electronic device. It is determined that the tag receiver 60A does not exist on the first normal temperature shelf 10A on which the tag receiver 60A is installed. Further, the determination unit 51a includes a second electronic tag receiver 60B, a third electronic tag receiver 60C, a fourth electronic tag receiver 60D, a fifth electronic tag receiver 60E, a sixth electronic tag receiver 60F, and a seventh electron. The same determination is made for a plurality of object information acquired from each of the tag receiver 60G.

The notification unit 51b determines whether or not an inappropriate product exists in a predetermined area for a predetermined time based on the determination result of the determination unit 51a and the "incident management table" TE. The predetermined time is a time for excluding the determination that the product is an inappropriate product when the customer P1 moves in the store with the product, for example, 5 minutes. For example, when the determination unit 51a determines that an inappropriate product exists in a predetermined area in the first hour, the status of the UID included in the object information indicating the inappropriate product is notified as "waiting for confirmation of the neglected state". Part 51b is registered in the "incident management table" TE. The first time is, for example, the date and time of occurrence. Then, when the determination unit 51a determines that the object information including the UID registered in the "incident management table" TE has been acquired when the predetermined time has elapsed from the first time, the object indicating an inappropriate product is indicated. The notification unit 51b registers the UID status included in the object information in the "incident management table" TE as "leaving". That is, the notification unit 51b determines that an inappropriate product has existed in the predetermined area for a predetermined time. On the other hand, when the determination unit 51a determines that the object information including the UID registered in the "incident management table" TE is no longer acquired before the predetermined time elapses from the first time, it indicates an inappropriate product. The notification unit 51b deletes the UID record included in the object information from the "incident management table" TE. The product when the customer P1 moves in the store with the product and the product left by the customer P1 on the shelf 3 may be determined by using a surveillance camera.

The notification unit 51b notifies the correlation information WA based on the object information and the first environmental information EA. For example, when the notification unit 51b determines that an inappropriate product exists in a predetermined area for a predetermined time, the notification unit 51b notifies the correlation information WA.

For example, the notification unit 51b acquires information indicating “Δ△ fried rice”, which is the name of the product associated with “99887766” included in the object information, based on the “product master” TB. Further, the notification unit 51b acquires information indicating "normal temperature", which is the first environmental information EA associated with the first electronic tag receiver 60A, based on the "shelf information management table" TA. Then, the notification unit 51b notifies the clerk P2 that "△△ fried rice is left on the room temperature shelf" as the correlation information WA. Further, the notification unit 51b registers the notification time in the "incident management table" TE. The notification time is, for example, 20xx / 04/12 11:23:20.

As described above, the correlation information WA is notified. The correlation information WA indicates the degree of influence that the environment of a predetermined area has on the product. That is, appropriate notification of the influence on the product is performed according to the environment in which the product exists. As a result, the clerk P2 can appropriately process the product according to the environment in which the product exists. Further, when the product does not exist on the shelf 3 on which the product should be displayed, the correlation information WA is notified. As a result, the clerk P2 can move the product to the shelf 3 on which the product should be displayed.

More specifically, the notification unit 51b determines whether or not the environment of the predetermined area indicated by the first environment information EA matches the optimum storage environment indicated by the second environment information EB. Then, the notification unit 51b notifies that when the environment of the predetermined area and the optimum storage environment do not match, the influence on the product as the correlation information WA is large. On the other hand, the notification unit 51b notifies that when the environment of the predetermined area and the optimum storage environment match, the influence on the product as the correlation information WA is small.

For example, the notification unit 51b acquires information indicating "freezing", which is the second environmental information EB associated with "99887766" included in the object information, based on the "product master" TB. Further, the notification unit 51b acquires information indicating "normal temperature", which is the first environmental information EA associated with the first electronic tag receiver 60A, based on the "shelf information management table" TA. Since the notification unit 51b does not match "normal temperature" which is the first environmental information EA and "freezing" which is the second environmental information EB, the environment indicated by the first environmental information EA has a great influence on the product. Is notified to the clerk P2.

As described above, it is notified that the environment indicated by the first environmental information EA has a large influence on the product. As a result, the clerk P2 can appropriately process the product. Specifically, the clerk P2 can quickly move the product to the shelf 3 on which the product should be displayed. On the other hand, it is notified that the environment indicated by the first environmental information EA has a small influence on the product. As a result, the clerk P2 can appropriately process the product. For example, in convenience store 1, it is difficult to return the product arrangement every time the correlation information WA is notified due to the influence of the sales time zone and the shortage of the clerk P2, but the clerk P2 is urgent. , It is possible to judge that it is not urgent and process the urgent ones first, or process only the urgent ones.

More specifically, the notification unit 51b determines the correlation information WA based on the combination of the environment of the predetermined region and the optimum storage environment. For example, the notification unit 51b acquires information indicating "freezing", which is the second environmental information EB associated with "99887766" included in the object information, based on the "product master" TB. Further, the notification unit 51b acquires information indicating "normal temperature", which is the first environmental information EA associated with the first electronic tag receiver 60A, based on the "shelf information management table" TA. Then, the notification unit 51b is urgency WAA associated with the combination of the first environmental information EA "normal temperature" and the second environmental information EB "freezing" based on the "left state correspondence table" TC. Is high, and the supplementary comment WAB gets the information that "frozen goods are left on the shelf at room temperature". Finally, the notification unit 51b notifies the clerk P2 that the urgency WAA is high and "the frozen product is left on the room temperature shelf" as the correlation information WA.

As described above, the urgency WAA is high, and it is notified that "frozen products are left on the shelf at room temperature". As a result, the clerk P2 can appropriately process the product. Specifically, the clerk P2 can quickly move the product to the shelf 3 on which the product should be displayed.

More specifically, the notification unit 51b notifies the correlation information WA based on the combination and the notification time associated with each combination. In detail, the urgency WAA associated with the combination, the notification time, and the color scheme are associated with each other. Specifically, when the urgency WAA is high, the notification time is 10 minutes and the color scheme is red. Further, when the urgency WAA is medium, the notification time is 30 minutes and the color scheme is yellow. Further, when the urgency WAA is low, the notification time is 40 minutes and the color scheme is blue. In addition, the notification unit 51b registers the urgency WAA in the "incident management table" TE.

For example, when the urgency WAA is high, when the notification unit 51b determines that the product indicated by the product code other than "112233444" has continued to exist on the first normal temperature shelf 10A for 10 minutes, the notification unit 51b Displays the correlation information WA in red. Further, when the urgency WAA is medium, when the notification unit 51b determines that the product indicated by the product code other than "112233444" has continued to exist on the first normal temperature shelf 10A for 30 minutes, the notification unit 51b. 51b displays the correlation information WA in yellow. Further, when the urgency WAA is low, when the notification unit 51b determines that the product indicated by the product code other than "112233444" has continued to exist on the first room temperature shelf 10A for 40 minutes, the notification unit 51b. 51b displays the correlation information WA in blue.

As described above, for example, when the urgency WAA is high, the correlation information WA is displayed in red after 10 minutes. As a result, the clerk P2 can appropriately process the product. Specifically, the clerk P2 can quickly move the product to the shelf 3 on which the product should be displayed.

Subsequently, with reference to FIG. 9, an example of a display screen displayed on the display unit 55 by the notification unit 51b will be described. FIG. 9 is a diagram showing an example of a display screen. As shown in FIG. 9, the notification unit 51b displays the name of the object identified by the object information, the position information indicating the predetermined area where the product exists, and the correlation information WA on the display unit 55.

The display screen includes a schematic image showing the inside of the convenience store 1 and a message area. The schematic images are, for example, an image showing the first normal temperature shelf 10A, an image showing the second normal temperature shelf 10B, an image showing the first refrigerating shelf 20C, an image showing the second refrigerating shelf 20D, and a third refrigerating shelf. Includes an image showing 20E, an image showing the first freezer shelf 30F, and an image showing the second freezer shelf 30G.

For example, when a product indicated by a product code other than "112233444" exists on the first room temperature shelf 10A on which the first electronic tag receiver 60A is installed for 10 minutes, the message area has a red color scheme. The notification unit 51b displays "Frozen food is left on the normal temperature shelf", "Product name: △△ fried rice", "Leaving position: 1st normal temperature shelf", and "Leaving time: 10 minutes". To do. Further, as the position information, the notification unit 51b displays a circled image in the image showing the first normal temperature shelf 10A.

As described above, the display screen showing the correlation information WA is displayed on the display unit 55. As a result, the clerk P2 can intuitively grasp the leaving position and appropriately process the product.

Further, with reference to FIG. 10, another example of the display screen displayed on the display unit 55 by the notification unit 51b will be described. FIG. 10 is a diagram showing another example of the display screen. As shown in FIG. 10, the notification unit 51b displays the name of the object identified by the object information, the position information indicating the predetermined area where the product exists, and the correlation information on the display unit 55.

The display screen includes a schematic image showing the inside of the convenience store 1 and a message area. The schematic images are, for example, an image showing the first normal temperature shelf 10A, an image showing the second normal temperature shelf 10B, an image showing the first refrigerating shelf 20C, an image showing the second refrigerating shelf 20D, and a third refrigerating shelf. Includes an image showing 20E, an image showing the first freezer shelf 30F, and an image showing the second freezer shelf 30G.

For example, in the message area, the notification unit 51b displays information including a "product name", a "leaving position", and a "leaving time" in a table format. When a plurality of fraudulent products exist, the notification unit 51b arranges a plurality of pieces of information in descending order of urgency WAA. Further, as the position information and the correlation information WA, the notification unit 51b displays an order image in the image showing the shelf 3.

As described above, the display unit 55 displays the display screen showing the correlation information WA arranged in descending order of urgency WAA. As a result, the clerk P2 can process the products in an appropriate order.

Next, the processing of the control unit 51 according to the first embodiment will be described with reference to FIGS. 11 to 14. 11 to 14 are flowcharts showing an example of processing of the control unit 51.

As shown in FIG. 11, first, in step S101, the determination unit 51a acquires the "display product management table" TD.

Next, in step S102, the determination unit 51a determines whether or not an inappropriate product exists in the predetermined area based on the "display product management table" TD. If the determination unit 51a determines that there is no inappropriate product (NO in step S102), the process proceeds to step S103. On the other hand, when the determination unit 51a determines that an inappropriate product exists (YES in step S102), the process proceeds to step S106 shown in FIG.

In step S103, the determination unit 51a determines whether or not the UID is registered in the "incident management table" TE. When the determination unit 51a determines that the UID is not registered in the "incident management table" TE (NO in step S103), the process ends. On the other hand, if the determination unit 51a determines that the UID is registered in the "incident management table" TE (YES in step S103), the process proceeds to step S104.

In step S104, the determination unit 51a determines whether or not the UID status is "leaving". If it is determined that the UID status is not "Leave" (NO in step S104), the process ends. On the other hand, if it is determined that the UID status is "Leave" (YES in step S104), the process proceeds to step S105.

In step S105, the determination unit 51a deletes the UID record from the "incident management table" TE. That is, the determination unit 51a recognizes that the product has been returned to the appropriate shelf 3 by the customer P1 or the clerk P2. After that, the process ends.

On the other hand, as shown in FIG. 12, in step S106, the determination unit 51a determines whether or not the UID is registered in the "incident management table" TE. When the determination unit 51a determines that the UID is registered in the "incident management table" TE (YES in step S106), the process proceeds to the subroutine of step S200 shown in FIGS. 13 and 14. On the other hand, if the determination unit 51a determines that the UID is not registered in the "incident management table" TE (NO in step S106), the process proceeds to step S107.

In step S107, the notification unit 51b acquires the second environmental information EB included in the object information based on the “product master” TB.

In step S108, the notification unit 51b acquires the first environmental information EA associated with the electronic tag receiver 60 based on the "shelf information management table" TA.

In step S109, the notification unit 51b acquires the urgency WAA associated with the combination of the first environment information EA and the second environment information EB based on the "left state correspondence table" TC.

In step S110, the notification unit 51b registers the UID status in the "incident management table" TE as "waiting for confirmation of the neglected state". In the "incident management table" TE, for example, the date and time of occurrence, location information (type of receiver), product code and UID, "waiting for confirmation of neglected state" as status, and urgency WAA are registered. After that, the process ends.

As shown in FIG. 13, in step S201, the notification unit 51b calculates the leaving time based on the object information received periodically. The leaving time indicates the time during which an inappropriate product exists in a predetermined area. Specifically, the neglected time indicates the elapsed time from the date and time of occurrence.

In step S202, the notification unit 51b determines whether or not the leaving time is a predetermined time or longer. When the notification unit 51b determines that the leaving time is not longer than the predetermined time (NO in step S202), the process ends. On the other hand, when the notification unit 51b determines that the leaving time is equal to or longer than the predetermined time (YES in step S202), the process proceeds to step S203.

In step S203, the notification unit 51b determines whether or not the UID status is "waiting for determination of neglected state". When the notification unit 51b determines that the UID status is not "waiting for confirmation of the neglected state" (NO in step S203), the process proceeds to step S205 shown in FIG. On the other hand, if the notification unit 51b determines that the UID status is "waiting for confirmation of the neglected state" (YES in step S203), the process proceeds to step S204.

In step S204, the notification unit 51b registers the UID status as "leaving" in the "incident management table" TE. That is, the notification unit 51b recognizes that the product has been moved by the customer P1.

As shown in FIG. 14, in step S205, the notification unit 51b determines whether or not the urgency WAA is high. When the notification unit 51b determines that the urgency WAA is high (YES in step S205), the process proceeds to step S206. On the other hand, when the notification unit 51b determines that the urgency WAA is not high (NO in step S205), the process proceeds to step S208.

In step S206, the notification unit 51b determines whether or not the leaving time is equal to or longer than the notification time. When the notification unit 51b determines that the leaving time is not equal to or longer than the notification time (NO in step S207), the process ends. On the other hand, when the notification unit 51b determines that the leaving time is equal to or longer than the notification time (YES in step S207), the process proceeds to step S207.

In step S207, the notification unit 51b notifies the correlation information WA. Further, the notification unit 51b registers the notification time in the "incident management table" TE. After that, the process ends.

In step S208, the notification unit 51b determines whether or not the leaving time is equal to or longer than the notification time. When it is determined that the leaving time is not equal to or longer than the notification time (NO in step S208), the process ends. On the other hand, if it is determined that the leaving time is equal to or longer than the notification time (YES in step S208), the process proceeds to step S209.

In step S209, the notification unit 51b notifies the correlation information WA. Further, the notification unit 51b registers the notification time in the "incident management table" TE.

In step S211 the notification unit 51b raises the degree of urgency WAA by one. For example, the notification unit 51b changes the low urgency WAA to the medium urgency WAA. Further, the notification unit 51b changes the medium urgency WAA to a high urgency WAA. Further, the notification unit 51b updates the occurrence date and time to the current time. After that, the process ends.

As described above, the degree of urgency is raised at regular intervals according to the leaving time of the product, and the correlation information WA is repeatedly notified. By raising the urgency and notifying again, the priority of products that have been left for a long time is raised, and it becomes possible to process them appropriately.

[Second Embodiment]
Next, the management device 200 according to the second embodiment will be described with reference to FIG. The management device 200 according to the second embodiment is different in that the POS terminal 50 is not provided. Hereinafter, the points different from the second embodiment will be mainly described.

FIG. 15 is a block diagram showing the management device 200 according to the second embodiment. As shown in FIG. 15, the management device 200 includes an electronic tag receiver 60, a control unit 51, and a storage unit 52. Then, the management device 200 is installed on the first room temperature shelf 10A.

As described above, the correlation information WA is notified. As a result, the clerk P2 can appropriately process the products existing on the first room temperature shelf 10A.

Further, the management device 200 includes a first management device, a second management device, a third management device, a fourth management device, a fifth management device, a sixth management device, and a seventh management device. But it may be. The first management device is installed on the first normal temperature shelf 10A, the second management device is installed on the second normal temperature shelf 10B, and the third management device is installed on the first refrigerating shelf 20C. Further, the 4th management device is installed on the 2nd refrigerating shelf 20D, the 5th management device is installed on the 3rd refrigerating shelf 20E, the 6th management device is installed on the 1st freezing shelf 30F, and the 7th management device is the 7th. 2 It is installed on the freezer shelf 30G. As a result, the clerk P2 can appropriately process the products existing on the plurality of shelves 3.

The embodiments of the present invention have been described above with reference to the drawings. However, the present invention is not limited to the above-described embodiment, and can be implemented in various embodiments without departing from the gist thereof. The drawings are schematically shown mainly for each component for easy understanding, and the thickness, length, number, etc. of each component shown are different from the actual ones for the convenience of drawing creation. .. Further, the material, shape, dimensions, etc. of each component shown in the above embodiment are merely examples, and are not particularly limited, and various changes can be made without substantially deviating from the effects of the present invention. is there.

(1) In the management devices 100 and 200 described with reference to FIGS. 1 to 15, the first environmental information EA indicates one environment selected from room temperature, refrigeration, and freezing, but from the sun. It may indicate whether or not it is exposed to light.

(2) In the management devices 100 and 200 described with reference to FIGS. 1 to 15, the notification unit 51b distinguishes the correlation information WA by color, but it may be distinguished by outputting various sounds.

The present invention is available in the field of management devices.

3 Shelf 10 Room temperature shelf 10A 1st room temperature shelf 10B 2nd room temperature shelf 20 Refrigerator shelf 20C 1st refrigerating shelf 20D 2nd refrigerating shelf 20E 3rd refrigerating shelf 30 Freezing shelf 30F 1st freezing shelf 30G 2nd freezing shelf 50 POS terminal 51 Control unit 51a Judgment unit 51b Notification unit 52 Storage unit 53 Interface 55 Display unit 60 Electronic tag receiver 60A 1st electronic tag receiver 60B 2nd electronic tag receiver 60C 3rd electronic tag receiver 60D 4th electronic tag receiver 60E 5th Electronic Tag Receiver 60F 6th Electronic Tag Receiver 60G 7th Electronic Tag Receiver 100 Management Device 121 Electronic Tag

Claims (7)

A reading unit that reads object information that identifies the object from a recording medium attached to the object existing in a predetermined area.
A storage unit that stores the first environmental information indicating the environment of the predetermined area, and
A notification unit for notifying correlation information based on the object information and the first environmental information is provided.
The correlation information is a management device that indicates the degree of influence that the environment of the predetermined region has on the object. The storage unit further stores second environmental information indicating the optimum storage environment of the object.
The notification unit
It is determined whether or not the environment of the predetermined area indicated by the first environment information and the optimum storage environment indicated by the second environment information match.
When the environment of the predetermined area and the optimum storage environment do not match, the correlation information is notified that the influence is large.
The management device according to claim 1, wherein when the environment of the predetermined area matches the optimum storage environment, the correlation information is notified that the influence is small. The storage unit further stores second environmental information indicating the optimum storage environment of the object.
The first environmental information indicates one environment selected from room temperature, refrigeration and freezing.
The second environmental information indicates one environment selected from room temperature, refrigeration and freezing.
The management device according to claim 1 or 2, wherein the notification unit notifies the correlation information based on a combination of the environment of the predetermined area and the optimum storage environment. The management device according to claim 3, wherein the notification unit notifies the correlation information based on the combination and the notification time associated with each combination. Further equipped with a control device separated from the reading unit,
The storage unit and the notification unit are arranged in the control device, and the storage unit and the notification unit are arranged in the control device.
The management device according to any one of claims 1 to 4, wherein the reading unit transmits the object information to the control device. Equipped with a plurality of the reading units
The control device has a display unit and has a display unit.
Each of the plurality of reading units reads the object information from the recording medium attached to the object existing in a predetermined area different from each other.
The notification unit according to claim 5, wherein the notification unit displays the name of the object identified by the object information, the position information indicating the predetermined area where the object exists, and the correlation information on the display unit. Management device. Further, a determination unit for determining whether or not the object should be arranged in the predetermined area based on the object information and the arrangement management information is provided.
The placement management information indicates the object to be placed in each of the plurality of predetermined areas.
The management device according to claim 6, wherein the notification unit notifies the correlation information based on the determination result of the determination unit.

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