JP2021043967A - Information processing device - Google Patents

Abstract

To provide an assessment system capable of easily coping with various states being different for each article.SOLUTION: An image acquisition unit 113 acquires data on a captured image of a target terminal 2 captured by a scanner 6 as image information. Based on results of analysis of the image information acquired by the image acquisition unit 113, a damage estimation unit 105 estimates a damaged region 210 indicating a position and a size of each of one or more damages that may be present on a surface of the target terminal 2. Based on estimation results by the damage estimation unit 105, a state acquisition unit 112 acquires information on a state of each of the one or more portions of the target terminal 2 as state information. An evaluation unit 102 evaluates a state of the target terminal 2 based on information including at least the state information on each of the one or more portions of the target terminal 2. Thus, the above problem is solved.SELECTED DRAWING: Figure 9

Description

The present invention relates to an information processing device.

Conventionally, there is a technique for supporting the assessment of an article (for example, Patent Document 1).

Japanese Unexamined Patent Publication No. 2006-195534

However, there is a need to develop an assessment system that can easily respond to various conditions that differ for each article. However, the conventional techniques including Patent Document 1 have not sufficiently met such a demand.

The present invention has been made in view of such a situation, and an object of the present invention is to provide a technique capable of easily and objectively evaluating the state of an article.

In order to achieve the above object, the information processing device of one aspect of the present invention is
A first acquisition means for acquiring image data of a predetermined article captured by a predetermined imaging device as image information, and
An estimation means that estimates a region indicating the position and size of each of one or more damages that may exist on the surface of the predetermined article based on the result of analyzing the image information acquired by the first acquisition means. When,
A second acquisition means for acquiring information on the state of each of one or more parts in the predetermined article as state information based on the result of estimation by the estimation means.
An evaluation means for evaluating the state of the article based on information including at least the state information of each of the one or more parts, and an evaluation means.
To be equipped.

An object of the present invention is to provide a technique capable of easily and objectively evaluating the state of an article.

It is a figure which shows the outline of this service which can be realized by an information processing system including the server which concerns on 1st Embodiment of the information processing apparatus of this invention. It is a figure which shows the structure of the information processing system including the server which concerns on 1st Embodiment of the information processing apparatus of this invention. It is a block diagram which shows an example of the hardware composition of the server among the information processing system shown in FIG. It is a functional block diagram which shows an example of the functional configuration for executing the assessment support processing among the functional configurations of the server of FIG. It is a figure which shows a specific example of a smartphone carte. It is a figure which shows the specific example of the ranking of the target terminal. It is a figure which shows the specific example of this service which can be realized by an information processing system including the server which concerns on 2nd Embodiment of the information processing apparatus of this invention. It is a figure which shows the example different from FIG. 7 among the specific examples in the case of estimating the damage area by AI. It is a functional block diagram which shows an example of the functional configuration for executing the damage area estimation process among the functional configurations of the server which concerns on 2nd Embodiment of the information processing apparatus of this invention.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.

[First Embodiment]
First, with reference to FIG. 1, an outline of a service (hereinafter referred to as "the present service") to which the information processing system to which the information processing apparatus of the present invention is applied (see FIG. 2 described later) is applied will be described. ..

FIG. 1 is a diagram showing an outline of the service that can be realized by an information processing system, including a server according to the first embodiment of the information processing device of the present invention.

FIG. 1 shows a service provider P, a server 1 managed by the service provider P, a user U, a target terminal 2 operated by the user U, a person in charge G, and a person in charge G. The store terminal 3 is drawn.
This service is an example of a service provided by the service provider P to the user U or the person in charge G. According to this service, the user U can easily evaluate the state of the target terminal 2 owned by the user U.
Therefore, for example, when the user U intends to sell the target terminal 2 through the person in charge G, the user U easily assesses the amount of money that can be obtained by the sale (hereinafter referred to as “purchase price”). You can get it.
Further, the person in charge G of the store who purchases the target terminal 2 as a business can easily assess the purchase price of the target terminal 2, so that it is not necessary to have special knowledge or experience in advance. Therefore, it is possible to enjoy a great advantage in terms of cost reduction required for employee education.

Specifically, when the purchase price of the target terminal 2 is assessed, in step SS1, the server 1 used to provide the service is used as information about the target terminal 2 (hereinafter referred to as "terminal information"). Get at least the following information: That is, the server 1 acquires information about the model of the target terminal 2 (hereinafter, referred to as "model information") and information indicating the state (hereinafter, referred to as "state information").

Among the terminal information acquired by the server 1, the "model information" includes information such as the type of the target terminal 2 (for example, a smartphone, a tablet, a feature phone, etc.), a communication carrier, a manufacturer, a model number, and the like.
Further, in the "state information", as information unique to the target terminal 2, for example, the presence or absence of scratches, the state of the protective film attached at the time of shipment from the factory, the state of use of accessories, the state of the packing material (for example, a box), and the like. Contains information such as the status of the seal and the status of opening.

Further, in the state information, "presence or absence of scratches" includes, for example, as shown in FIG. 1, the state of scratches on each of a plurality of parts constituting the surface of the target terminal 2. That is, in this service, as a plurality of parts constituting the front surface of the target terminal 2, the state of scratches on the liquid crystal surface a, the back surface b, the upper portion c, the lower portion d, the left side surface e, and the right side surface f is used as state information. To be acquired.
It should be noted that there is no particular limitation on how to capture the plurality of parts constituting the surface of the target terminal 2. For example, the liquid crystal surface a, the back surface b, the upper portion c, the lower portion d, the left side surface e, and the right side surface f may be divided into six parts. Further, for example, as shown in FIG. 1, each of the liquid crystal surface a, the back surface b, the upper portion c, the lower portion d, the left side surface e, and the right side surface f may be further divided into four portions.
In this case, for example, the liquid crystal surface a is divided into the liquid crystal surfaces a1 to a4, and the state of scratches on each of the liquid crystal surfaces a1 to a4 is acquired as state information. Similarly, the back surface b is divided into the back surfaces b1 to b4, the upper portion c is divided into upper portions c1 to c4, the lower portion d is divided into lower portions d1 to d4, the left side surface e is divided into left side surfaces e1 to e4, and the right side surface f is divided into right side surfaces f1 to f4. Then, the state of the scratch is acquired as the state information.
Specifically, for example, as shown in FIG. 1, when there is a scratch V on the back surface b1, information indicating that fact is included in the state information.

As described above, the state information acquired by the state acquisition unit 112 includes information on each state of the plurality of parts constituting the surface of the target terminal 2. That is, even if the scratches generated on the target terminal 2 have the same size, depth, and properties, there is a large difference in the influence on the usability, function, and aesthetics depending on the position, so that the scratches are given to the purchase price. The impact will also be greater. Specifically, for example, in the case where the small scratches on the lens of the camera and the large scratches on the back surface b of the target terminal 2 are inconspicuous, the former scratches have a greater influence on the purchase price. There is also. Therefore, as described above, the surface of the target terminal 2 is finely divided into a plurality of parts, and the influence on the purchase price of each of the scratched parts is finely set. As a result, it becomes possible to quickly and easily assess an appropriate purchase price for each target terminal 2.

Further, in this service, not only the information that can be determined by the appearance described above but also the information that cannot be determined unless the target terminal 2 is activated, such as the following, is acquired as the state information. That is, the state information includes information on whether the target terminal 2 can be initialized, information on whether the target terminal 2 operates normally, information on whether a predetermined lock is set by the theft prevention service, and the like. Is obtained as. Of these, information on whether or not the target terminal 2 operates normally includes the accuracy and sensitivity of various sensors, the results of operation confirmation and quality confirmation of the liquid crystal screen, microphone, speaker, various buttons, etc., and the target terminal 2 Contains information about the state of the function of.
Furthermore, information on the presence or absence of residual bonds when the electronic payment service is used using the target terminal 2 and a state in which a contract can be made with any telecommunications company without being tied to a carrier (hereinafter referred to as "SIM-free"). Information on whether or not there is an accessory (hereinafter referred to as "genuine accessory") officially provided by the manufacturer of the target terminal 2 is also acquired as status information.

In this way, when the model information and the state information as the terminal information are acquired in step SS1, in step SS2, the server 1 indicates the magnitude of the defect of the target terminal 2 (hereinafter, referred to as "defect score"). ) Is calculated.
The "defect score" is a score that serves as a basis for determining the rank and purchase price of the target terminal 2, which will be described later. The higher the value, the larger the defect of the target terminal 2, and the purchase price accordingly. Will be low.
Specifically, for example, the following defect points are set according to the state of the target terminal 2. That is, in the target terminal 2, if there are no scratches, "0 points", if there are a few scratches, "1 point", if there are many scratches, "2 points", and if there are no scratches, "2 points". "0 points", "100 points" if the cap or cover of the charging terminal, SIM slot, SD card slot, etc. is missing, "1000 points" if it is cracked or cracked The number of defects such as, is set.
For example, as shown in FIG. 1, when the scratch V on the back surface b1 is the only scratch, "1 point" is counted as the number of defects. Further, when the scratch V on the back surface b1 corresponds to a crack or a crack (crack) rather than a scratch, "1000 points" is counted as the defect score.

In this way, when the number of defects is calculated in step SS2, the server 1 ranks the target terminal 2 in step SS3.
The ranking of the target terminal 2 is performed based on the defect points calculated in step SS2. When ranking is performed, any one of S ○, S △, A ○, A △, B ○, B △, C ○, C △, D ○, D △, J1 and J2 is given to the target terminal 2. Is ranked.

Specifically, the S rank (“S ○” or “S △”) out of the 12 ranks is the case where the target terminal 2 is determined to be so-called “new” from the terminal information of the target terminal 2. It is a rank attached to.
Specifically, the target terminal 2 is ranked as S rank (“S ○” or “S Δ”) when all of the following conditions (S1) to (S6) are satisfied.
That is, (S1) the factory-shipped film is not peeled off, (S2) there are no scratches, (S3) accessories are unused, (S4) there are no stains or dents on the box (packing material), and so on. When all the conditions that S5) the seal is not peeled off and (S6) it is unopened are satisfied, the product is ranked as S rank (“S〇” or “SΔ”).
Therefore, if the target terminal 2 does not satisfy even one of the above conditions (S1) to (S6), it will be ranked A rank or lower.

Here, "○" or "△" added after "S" in "S ○" or "S △" indicates whether or not network restrictions are applied depending on the payment status of communication charges and the like. It is a display.
In this case, "○" indicates that the payment has been made (paid), and "Δ" indicates that the payment has not been completed or is being paid in installments, and that the product can be used without any problem at this time. The same applies to the "○" and "Δ" attached after each of the A to D ranks.
Regarding whether or not network restrictions are applied, there are "x" and "-" in addition to "○" and "△". Of these, "x" indicates that payment of charges has been delayed and usage restrictions have been applied, and "-" indicates that information has not been reflected due to, for example, incorrect input of the serial number or the time immediately after the contract. It shows that. When the network restriction is indicated by "x" or "-", the target terminal 2 is "not available for purchase".

If any one of the above conditions (S1) to (S6) is not satisfied, the product will be ranked as one of A to J ranks. Hereinafter, the ranking conditions will be described in order from J, which is the lowest rank.

Of the 12 ranks, the J rank ("J1" or "J2") is a rank assigned when the target terminal 2 is determined to be a so-called "junk item" from the terminal information of the target terminal 2. is there.
Specifically, the target terminal 2 is ranked in the J2 rank when all of the following conditions (J2a) to (J2d) are satisfied.
That is, when all the conditions that (J2a) cannot be initialized, (J2b) the power is not turned on, (J2c) the passcode is unknown, and (J2d) a predetermined lock is applied by the anti-theft service or the like are satisfied. , Ranked in J2 rank.

Further, the target terminal 2 is ranked in the J1 rank when all of the following conditions (J1a) to (J1d) are satisfied.
That is, when all the conditions that (J1a) can be initialized, (J1b) the liquid crystal screen is cracked, (J1c) the exterior is damaged, and (J1d) there is a problem in operation are satisfied, the rank is changed to J1. Be ranked.

Further, among the 12 ranks, the D rank (“D〇” or “DΔ”) is based on the terminal information of the target terminal 2, and the target terminal 2 is one of the following (D1) to (D3). When one of the conditions is satisfied, it is ranked as D rank (“D〇” or “DΔ”).
That is, (D1) the cap or cover is missing, (D2) the exterior is cracked or cracked (however, if the liquid crystal screen is cracked, it becomes J1 rank), (D3). When any one of the conditions that white spots are missing, spots, or burns are present on the liquid crystal screen is satisfied, the liquid crystal screen is ranked as D rank (“D ○” or “D Δ”).

In addition, C rank (“C ○” or “C △”) out of 12 ranks is attached when it is determined from the terminal information of the target terminal 2 that the target terminal 2 is a so-called “second-hand product”. It is the rank to be done.
Specifically, the target terminal 2 is ranked as C rank (“C ○” or “C Δ”) when the condition that “there is a noticeable scratch on the appearance” is satisfied.

Further, among the 12 ranks, the B rank (“B ○” or “B △”) is assigned when the target terminal 2 is determined to be a so-called “good product” from the terminal information of the target terminal 2. It is a rank.
Specifically, the target terminal 2 does not completely satisfy (S2) no scratches among the above-mentioned conditions (S1) to (S6), but (B1) the liquid crystal screen has no scratches and (B2) If both of the appearance are not scratched and are satisfied, the product is ranked as B rank (“B ○” and “B △”).

In addition, A rank (“A ○” or “A △”) out of 12 ranks is attached when it is determined from the terminal information of the target terminal 2 that the target terminal 2 is a so-called “new old product”. It is the rank to be done.
Specifically, the target terminal 2 is ranked A (“A ○” and “A △”) when (2) no scratches are satisfied among the above conditions (1) to (5). Be ranked.

When the ranking is performed in step SS3 in this way, in step SS4, the server 1 determines the purchase price of the target terminal 2.
The purchase price of the target terminal 2 is determined based on the ranking result of step SS3.

In this service, the following information acquired as state information is taken into consideration when determining the purchase price of the target terminal 2.
That is, when determining the purchase price of the target terminal 2, information on the presence or absence of residual bonds when the electronic payment service is used using the target terminal 2, information on whether or not it is SIM-free, and the presence or absence of genuine accessories. Information about is considered.

In this case, for example, when the electronic payment service is used by using the target terminal 2, and there is a remaining bond, the purchase price is determined by deducting 500 yen from the original purchase price. That is, the purchase price is adjusted.
Further, for example, in the case of SIM-free, the purchase price is determined by adding 1000 yen to the original purchase price.
Further, for example, when there are genuine accessories, the purchase price is determined by adding a predetermined amount to the original purchase price.

In this way, when the purchase price is determined in step SS4, in step SS5, the server 1 presents the rank assigned to the target terminal 2 or the purchase price of the target terminal 2 to the target terminal 2 or the store terminal 3. To do. If the target terminal 2 has an S rank (new), it is not presented to the target terminal 2 as a matter of course.

In this way, the user U who sells the target terminal 2 or the person in charge G of the store who assesses the purchase price of the target terminal 2 only provides the terminal information (model information and status information) of the target terminal 2. , The specific purchase price of the target terminal 2 can be easily confirmed.

Next, with reference to FIG. 2, an example of the configuration of an information processing system including the information processing system that realizes the above-mentioned provision of the service, that is, the server 1 according to the first embodiment of the information processing apparatus of the present invention. Will be described.
FIG. 2 is a diagram showing an example of a configuration of an information processing system including a server according to the first embodiment of the information processing device of the present invention.

The information processing system shown in FIG. 2 is configured to include a server 1, a target terminal 2, and a store terminal 3.
If the target terminal 2 is simply held for sale, the information processing system is not configured. However, regarding the following, the target terminal 2 is not simply held for sale, but the user U. The explanation will be made on the assumption that it is operated by.
The server 1, the target terminal 2, and the store terminal 3 are connected to each other via a predetermined network N such as the Internet.

The server 1 is managed by the service provider P, and executes various processes for realizing this service while appropriately communicating with the target terminal 2 and the store terminal 3 respectively.

The target terminal 2 is an information processing device operated by the user U, and is composed of, for example, a smartphone, a tablet, or the like.
Specifically, dedicated application software (hereinafter referred to as "dedicated application") required for using this service is installed on the target terminal 2. User U uses this service using a dedicated application.

The store terminal 3 is an information processing device operated by a person in charge G of the store, and is composed of, for example, a personal computer, a smartphone, a tablet, or the like.
Specifically, a dedicated application is installed on the store terminal 3. The person in charge G uses this service using a dedicated application.

FIG. 3 is a block diagram showing an example of the hardware configuration of the server in the information processing system shown in FIG.

The server 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input / output interface 15, an input unit 16, and an output unit 17. A storage unit 18, a communication unit 19, and a drive 20 are provided.

The CPU 11 executes various processes according to the program recorded in the ROM 12 or the program loaded from the storage unit 18 into the RAM 13.
Data and the like necessary for the CPU 11 to execute various processes are also appropriately stored in the RAM 13.

The CPU 11, ROM 12 and RAM 13 are connected to each other via the bus 14. An input / output interface 15 is also connected to the bus 14. An input unit 16, an output unit 17, a storage unit 18, a communication unit 19, and a drive 20 are connected to the input / output interface 15.

The input unit 16 is composed of, for example, a keyboard or the like, and outputs various information.
The output unit 17 is composed of a display such as a liquid crystal display, a speaker, or the like, and outputs various information as images or sounds.
The storage unit 18 is composed of a DRAM (Dynamic Random Access Memory) or the like, and stores various data.
The communication unit 19 communicates with other devices (for example, the target terminal 2 and the store terminal 3 in FIG. 2) via the network N including the Internet.

A removable media 30 made of a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is appropriately mounted on the drive 20. The program read from the removable media 30 by the drive 20 is installed in the storage unit 18 as needed.
Further, the removable media 30 can also store various data stored in the storage unit 18 in the same manner as the storage unit 18.

Although not shown, the target terminal 2 and the store terminal 3 in FIG. 2 can also have basically the same configuration as the hardware configuration shown in FIG. Therefore, the description of the hardware configuration of the target terminal 2 and the store terminal 3 will be omitted.

By collaborating with the various hardware of the server 1 of FIG. 3 and the various software, it becomes possible to execute various processes including the assessment support process on the server 1. As a result, the service provider P can provide the above-mentioned service to the user U and the person in charge G.
"Assessment support processing" means the processing executed to provide the above-mentioned Service. Specifically, it refers to a process executed to assess an appropriate purchase price of the target terminal 2.
Hereinafter, a functional configuration for executing the assessment support process executed on the server 1 will be described.

FIG. 4 is a functional block diagram showing an example of the functional configuration for executing the assessment support process among the functional configurations of the server of FIG.

As shown in FIG. 4, in the CPU 11 of the server 1, when the execution of the assessment support process is controlled, the acquisition unit 101, the evaluation unit 102, the determination unit 103, and the presentation unit 104 function. Further, a terminal DB181 and an evaluation DB182 are provided in one area of the storage unit 18 of the server 1.

The acquisition unit 101 acquires terminal information including model information and state information. In the acquisition unit 101, the model acquisition unit 111 and the state acquisition unit 112 function.

The model acquisition unit 111 acquires the model information of the target terminal 2.
Specifically, the model acquisition unit 111 acquires information such as the type of the target terminal 2 (for example, a smartphone, a tablet, a feature phone, etc.), a communication carrier, a manufacturer, a model number, and the like as model information of the target terminal 2.
The model information acquired by the model acquisition unit 111 is managed in association with the information that uniquely identifies the target terminal 2 in the terminal DB 181.

The state acquisition unit 112 acquires information on each state of one or more parts of the target terminal 2 as state information.
Specifically, the state acquisition unit 112 includes information on the states of the liquid crystal surface a, the back surface b, the upper part c, the lower part d, the left side surface e, and the right side surface f as one or more parts of the target terminal 2. When at least a part is input to a predetermined input form (hereinafter referred to as "smartphone carte"), the information obtained from the input result is acquired as state information.
The state information acquired by the state acquisition unit 112 is managed in association with the information that uniquely identifies the target terminal 2 in the terminal DB181.

The evaluation unit 102 evaluates the state of the target terminal 2 based on the information including at least the state information acquired from the state acquisition unit 112.
Specifically, the evaluation unit 102 ranks the target terminal 2 based on the terminal information including the model information acquired by the model acquisition unit 111 and the state information acquired from the state acquisition unit 112.
The evaluation result by the evaluation unit 102 is managed in association with the information that uniquely identifies the target terminal 2 in the evaluation DB 182.

The determination unit 103 determines the purchase price of the target terminal 2 based on the result evaluated by the evaluation unit 102.
Specifically, the determination unit 103 determines the purchase price of the target terminal 2 based on the ranking result by the evaluation unit 102.
The purchase price determined by the determination unit 103 is managed in association with the information that uniquely identifies the target terminal 2 in the evaluation DB 182.

The presentation unit 104 presents the purchase price of the target terminal 2 determined by the determination unit 103 to the user U or the person in charge G.
Specifically, the presentation unit 104 presents the information indicating the purchase price of the target terminal 2 determined by the determination unit 103 to the target terminal 2 or the store terminal 3.
As a result, the user U or the person in charge G who is presented with the information indicating the purchase price of the target terminal 2 can easily confirm the specific purchase price of the target terminal 2.

FIG. 5 is a diagram showing a specific example of a smartphone chart.

The ranking in the present embodiment is performed based on the input content to the smartphone chart displayed by the dedicated application installed on the target terminal 2 or the store terminal 3.
Specifically, as shown in the smartphone chart of FIG. 5, as "judgment 1", an input for determining whether the target terminal 2 is S rank or other (A rank or less) is input. It is said.
That is, when all of the above-mentioned conditions (S1) to (S6) are satisfied, a check box is checked according to the state of the set work restriction. In the example of FIG. 5, since the check box for setting the network restriction state to "◯" is checked, it will be ranked in S ○ rank.

If any one or more of the above-mentioned conditions (S1) to (S6) is not satisfied, a determination is made to rank one of the A to J ranks.
Specifically, as shown in the smartphone chart of FIG. 5, as "determination 2", input for determining which rank of the target terminal 2 is A to J rank is performed.

That is, as the parts of the target terminal 2, the upper part (c), the left side surface (e), the right side surface (f), and the lower part (d) are scratched (none, few, many), cracked or cracked (cracked). The presence or absence of, and the presence or absence of a cap or cover are entered in the corresponding check boxes.
In addition, regarding the liquid crystal surface (a), the corresponding check boxes are checked for the state of scratches (none, few, many), the presence or absence of cracks or cracks (cracks), and the presence or absence of defects (white spots, spots, or burns) on the liquid crystal. Is made.
Further, regarding the back surface (b), the state of scratches (none, few, many), and the presence or absence of cracks or cracks (cracks) are input to the corresponding check boxes.

In addition, whether or not the target terminal 2 can be initialized, whether or not the target terminal 2 operates normally, and whether or not a predetermined lock is set by the theft prevention service or the like are input to the corresponding check boxes. ..

In addition, when the electronic payment service is used, whether or not there is a remaining bond, whether or not it is SIM-free, and whether or not there is a genuine accessory are entered in the corresponding check boxes.
In this way, when the user U or the person in charge G inputs the check box of the smartphone chart, the target terminal 2 is ranked based on the input content.

FIG. 6 is a diagram showing a specific example of ranking of target terminals.

FIG. 6A shows a ranking corresponding to whether or not the target terminal 2 can be initialized, whether or not the target terminal 2 operates normally, and whether or not a predetermined lock is applied by an anti-theft service or the like. Classification criteria are shown.
Specifically, classification is performed according to the classification of the smartphone carte shown in FIG. That is, in the smartphone chart of FIG. 5, if the target terminal 2 can be initialized, it is classified as "X not present", and if the target terminal 2 cannot be initialized, it is classified as "X present". Further, when the target terminal 2 operates normally, it is classified as "without Y", and when the target terminal 2 does not operate normally, it is classified as "with X". In addition, if the predetermined lock is not applied by the anti-theft service, etc., it is classified as "Z-less", and if it is locked by the theft prevention service, etc., it is classified as "Z-existent". Will be done.

Of these, for example, in the case of "X None", "Y None", "Z None", that is, the target terminal 2 can be initialized, the target terminal 2 operates normally, and a predetermined lock by the anti-theft service or the like is released. If it is not applied, it is classified as "Pattern 1".
Further, for example, in the case of "No X", "No Y", "With Z", that is, the target terminal 2 can be initialized, the target terminal 2 operates normally, and a predetermined lock is applied by the anti-theft service or the like. If it is in the state of being, it is classified into J2 rank.
Further, for example, in the case of "without X", "with Y", or "without Z", that is, the target terminal 2 can be initialized, the target terminal 2 does not operate normally, and a predetermined lock is applied by the theft prevention service or the like. If it is not in the state, it is classified into J1 rank.
Further, for example, in the case of "without X", "with Y", and "with Z", that is, the target terminal 2 can be initialized, the target terminal 2 does not operate normally, and a predetermined lock is applied by the theft prevention service or the like. In the case of the state, it is classified into J2 rank.

Further, for example, in the case of "X Yes", "Y No", "Z No", that is, the target terminal 2 cannot be initialized, the target terminal 2 operates normally, and a predetermined lock is applied by the theft prevention service or the like. If it is not in the state, it is classified into J2 rank.
Further, for example, in the case of "with X", "without Y", and "with Z", that is, the target terminal 2 cannot be initialized, the target terminal 2 operates normally, and a predetermined lock is applied by the theft prevention service or the like. If it is not in the state, it is classified into J2 rank.
Further, for example, in the case of "with X", "with Y", and "without Z", that is, the target terminal 2 cannot be initialized, the target terminal 2 does not operate normally, and a predetermined lock is applied by the theft prevention service or the like. If it is not in the state, it is classified into J2 rank.
Further, for example, in the case of "X Yes", "Y Yes", "Z Yes", that is, the target terminal 2 cannot be initialized, the target terminal 2 does not operate normally, and a predetermined lock is applied by the theft prevention service or the like. In the case of the state, it is classified into J2 rank.
Other examples of classification according to the classification of smartphone cartes are as shown in FIG. 6 (A).

FIG. 6B shows a specific example of the ranking conditions based on the classification of FIG. 6A.
Specifically, the target terminal 2 which is classified into "Pattern 1" in the classification of FIG. 6A and has a defect score of "0 points" is ranked in A rank. Further, the target terminal 2 which is classified into "Pattern 1" in the classification of FIG. 6A and has a defect score of "1 to 10 points" is ranked in B rank. Further, the target terminal 2 which is classified into "Pattern 1" in the classification of FIG. 6A and has a defect score of "11 to 32 points" is ranked in C rank. Further, the target terminal 2 which is classified into "Pattern 1" in the classification of FIG. 6A and which gives 100 points even once has a defect score is ranked in D rank. In addition, the target terminal 2 that gives 1000 points even once has a defect score is ranked in the J1 rank. In addition, there is also a target terminal 2 that is ranked as J1 rank or J2 rank according to the classification shown in FIG. 6 (A) regardless of the number of defects.

[Second Embodiment]
Here, in the service in the above-described embodiment, for example, so-called AI (Artificial Intelligence) can also be used. In this case, for example, the purchase price can be assessed without creating the above-mentioned smartphone chart. Hereinafter, a specific description will be given with reference to FIGS. 7 and 8.

FIG. 7 is a diagram showing the specificity of the service that can be realized by the information processing system, including the server according to the second embodiment of the information processing apparatus of the present invention.

Looking at FIG. 7, for example, the left portion of FIG. 7 shows a specific example of the case where the target terminal 2 is imaged. That is, in the example of FIG. 7, the target terminal 2 fixed on the turntable 5 (jig) is imaged by the microscope 4.
On the right side of FIG. 7, a management image 300 including an example of an image captured by the microscope 4 is displayed. Here, looking at the image including the target terminal 2 displayed in the image 200, a plurality of damaged areas 210 are displayed on the surface of the target terminal 2. The damaged area 210 refers to an area of damage (scratches) presumed to exist on the surface of the target terminal 2. The damaged area 210 can be estimated by AI (artificial intelligence). In this case, the damaged area 210 is automatically detected by using a machine learning method such as deep learning by AI (artificial intelligence). That is, AI (artificial intelligence) performs deep learning using past assessment results and the like as teacher data, and automatically determines the presence or absence of scratches that affect the assessment.
Further, for example, the damaged area 210 is determined based on the result of comparing the image captured by the microscope 4 (for example, the image 200) with the image of the target terminal 2 in a new state previously stored in the server 1 or the like. It can also be specified. The comparison can also be made by AI (artificial intelligence).

The damaged area 210 may be detected when, for example, a value indicating the size of a scratch exceeds a predetermined threshold value. Specifically, for example, it is possible to detect the damaged region 210 by using a rule-based method such as detecting a scratch having a length of 〇〇 mm or more. As a result, the threshold value can be arbitrarily changed according to the nature and situation of the target terminal 2.
By estimating the damaged area 210, it becomes possible to easily assess the purchase price without intervening human judgment. As a result, the person in charge G does not need to have special knowledge and experience in advance.

FIG. 8 is a diagram showing a specific example of the service that can be realized by the information processing system, including the server according to the second embodiment of the information processing apparatus of the present invention, which is different from FIG. 7.

Looking at FIG. 8, for example, in the upper part of FIG. 8, one specific example of the case where the target terminal 2 is imaged, which is different from the above-mentioned FIG. 7, is shown. That is, in the example of FIG. 8, the target terminal 2 is imaged by the scanner 6. Note that FIG. 8 depicts that only one surface (back surface) of the outer surface of the target terminal 2 is imaged, but this is an example, and the image captured by the scanner 6 is the six surfaces of the target terminal 2 (the back surface). This can be done for each of the liquid crystal surface, the back surface, the upper part, the lower part, the left side surface, and the right side surface).
An image 400 captured by the scanner 6 is displayed at the bottom of FIG. 8. Here, looking at the target terminal 2 displayed in the image 400, a plurality of damaged areas 210 are displayed on the surface of the target terminal 2 as in the image 200 of FIG. 7 described above. As a result, scratches generated on the surface of the target terminal 2 can be detected without leaking. Further, in the example of FIG. 8, similarly to the example of FIG. 7, a threshold value can be set for the size of the scratch to be detected in the detection of the damaged area 210. It is also possible to detect the damaged region 210 by using an opportunity learning method such as deep learning.
Hereinafter, the process of estimating the damaged area of each of one or more parts of the target terminal 2 as shown in FIGS. 7 and 8 is referred to as “damaged area estimation process”.

FIG. 9 is a functional block diagram showing an example of the functional configuration for executing the damage area estimation process shown in FIGS. 7 and 8 among the functional configurations of the server of FIG. Although not shown, the microscope 4 and the scanner 6 are both connected to the network N shown in FIG. 2 and constitute the information processing system of FIG.

As shown in FIG. 9, in the CPU 11 of the server 1, when the execution of the damage area estimation process is controlled, in addition to the functional configuration of FIG. 4 described above, the image acquisition unit 113 and the damage estimation unit 105 Function. Further, the comparison unit 106 functions as needed.
Hereinafter, each functional block shown in FIG. 9 will be described. However, those having the same code as the functional block of FIG. 4 have the same contents. Therefore, with respect to the contents already explained in FIG. 4, only the difference will be described by omitting the explanation.

The image acquisition unit 113 functions in the acquisition unit 101. The image acquisition unit 113 acquires the data of the captured image of the target terminal 2 captured by the microscope 4, the turntable 5, or the scanner 6 as image information.

The damage estimation unit 105 estimates the damage region 210 based on the result of analyzing the image information acquired by the image acquisition unit 114, and executes a control of superimposing this on the image information and displaying it. Specifically, the damage estimation unit 105 executes control for displaying the damaged region 210 superimposed on each of the image 200 of FIG. 7 and the image 400 of FIG. 8 which will be described later, for example.

The comparison unit 106 functions as necessary and compares the information including at least the state information of each of one or more parts of the target terminal 2 with the information about the target terminal 2 in a separately managed state without scratches. To do. The comparison may be made by AI (artificial intelligence).
When the comparison unit 106 functions, the state acquisition unit 112 acquires the result of comparison by the comparison unit 106 as one of the state information. Then, the evaluation unit 102 evaluates the state of the target terminal 2 based on the information including at least the state information acquired from the state acquisition unit 112.

The results of the damage estimation process can be applied to the above ranking. In this case, the result can be applied to the ranking in consideration of the number, size, shape, property, etc. of the scratches. In other words, how to handle the detected result can be arbitrarily decided by the provider of this service or the like.

Further, by realizing the estimation of the damaged area 210 by AI (artificial intelligence), the problems peculiar to the target terminal 2 as described below are solved. That is, (1) Since the target terminal 2 has many types of models, colors, and materials, it is often impossible to obtain information on the target terminal 2 in a new state as master data. In this case, there arises a problem that it becomes difficult to compare the master data and the state information.
For this problem, the AI (artificial intelligence) machine learning described above makes it possible to estimate the damaged area 210 without comparing it with the master data. Specifically, by having AI (artificial intelligence) learn the past evaluation results obtained from the accumulated big data, for example, the following judgments can be made. That is, AI (artificial intelligence) can make a judgment that the damaged area 210 is not set because the purchase price is not affected by the scratches of this degree at this position regardless of the model. As a result, scratches can be detected regardless of the model, color, and material of the target terminal 2.
Further, (2) the target terminal 2 has many types of shapes and sizes. Therefore, for example, when the target terminal 2 is imaged with a general image pickup device (for example, a digital camera, a camera built in a smartphone, etc.) and an attempt is made to estimate a damaged area from the captured image, the following problems occur. That is, there arises a problem that the height of the camera axis (Z axis) and the brightness of the light source must be changed according to the shape and size of the target terminal 2.
This problem can be dealt with by the AE (auto exposure) function of the microscope 4 and the scanner 6.
(3) When the liquid crystal surface of the target terminal 2 is imaged by a general image pickup device, if the image pickup device and the target terminal 2 to be imaged are coaxially present on the liquid crystal surface of the imaged target terminal 2. The image pickup device is reflected. This causes a problem that it becomes difficult to identify the scratches on the target terminal 2.
This problem can be solved by using, for example, the turntable 5 of FIG. 7 as a dedicated jig for fixing the target terminal 2. Further, according to the scanner 6, there is no problem that the image pickup device is reflected on the liquid crystal surface of the target terminal 2 that has been imaged.
Further, (4) in order to image the hexahedron or more of the target terminal 2, there arises a problem that the target terminal 2 must be rotated and photographed from an appropriate angle.
This problem can also be solved by using, for example, the turntable 5 of FIG. 7 as a dedicated jig that enables rotation while fixing the target terminal 2. Further, by adopting a wide-angle lens having a wide viewing angle as the lens of the microscope 4, the number of times of imaging can be reduced. Specifically, for example, it is possible to image a hexahedron or more only by taking four shots. Further, according to the scanner 6, the target terminal 2 can be easily fixed, so that there is no particular problem.

Further, by realizing the estimation of the damaged area 210 by AI (artificial intelligence), for example, the following service problems and the like can be solved.
That is, the criteria for the rank at the time of purchase of the target terminal 2 may differ between the purchasing stores, within the company, and among the staff. For this reason, many users U have a sense of anxiety about the purchase and a sense of caution that they may be deceived.
Further, even in the case of trade-in by the manufacturer of the target terminal 2, the purchase price is unknown until it is sent to the repair organization of the manufacturer and assessed. Therefore, the user U has a need to immediately determine the purchase price or the number of points equivalent to the purchase price.
On the other hand, by realizing the estimation of the damaged area 210 by AI (artificial intelligence), the user U can sell the target terminal 2 with peace of mind.

Although one embodiment of the present invention has been described above, the present invention is not limited to the above-described embodiment, and modifications, improvements, and the like within the range in which the object of the present invention can be achieved are included in the present invention. Consider it as.

For example, in the above-described embodiment, it has been explained that the master data is stored in a database (not shown) of the server 1, but the present invention is not particularly limited to this. That is, the master data is not stored only in the database (not shown) of the server 1.
Specifically, for example, the master data may be stored in a database of an information processing device different from the server 1. In this case, when the data is stored in the databases of a plurality of information processing devices, the master data can be duplicated and ported by copying or the like.

Further, for example, in the above-described embodiment, the state of the target terminal 2 composed of a smartphone, a tablet, or the like is evaluated as the evaluation of the state of the article, but the "article" in the present invention is limited to the above-described embodiment. Not done. That is, it is possible to evaluate the state of all goods other than smartphones and tablets.

Further, for example, in the above-described embodiment, each of the user U and the person in charge G uses the service by using the dedicated application installed on each of the target terminal 2 and the store terminal 3. However, the specific method for using this service is not particularly limited. For example, each of the user U and the person in charge G can use this service by using the browser functions of the target terminal 2 and the store terminal 3.

Further, for example, the specific method in which the server 1 acquires the terminal information including the model information and the state information is not particularly limited. For example, the target terminal 2 is photographed and saved (for example, saved in the cloud) using a dedicated photographing kit (camera, light source, box) for information acquisition, and ranked based on the analysis result of the captured image data. It may be attached. It is also possible to fully automate the ranking by deep learning the ranking result using a technique such as AI (artificial intelligence).
Further, it is possible to perform an inspection of the inside of the target terminal 2 (for example, an inspection of a call function, an image pickup function, a display function of a liquid crystal screen, etc.) at the same time as the assessment of the purchase price. It is also possible to erase the data stored in the target terminal 2 at the same time.

Further, for example, the model information is not limited to the above-described embodiment, and other information may be included.

Further, for example, in the above-described embodiment, the "site" for which the state information is to be acquired is divided into 6 or 24, but the present invention is not limited to this. For example, the state information may be acquired for each of the parts further divided.

Further, for example, how to specifically determine the presence or absence of scratches on the target terminal 2 is not particularly limited. For example, the presence or absence of scratches on the target terminal 2 may be determined using a dot gauge, or the presence or absence of scratches or the like may be determined by analyzing the data of the captured image of the target terminal 2.

Further, for example, the specific value of the defect score in the above-described embodiment is merely an example. A value other than the above-described embodiment may be set.
Furthermore, since the concept of points itself is an example, for example, in this service, it is not necessary to use numerical values when evaluating the state of goods.

Further, for example, in the above-described embodiment, the target terminals include S ○, S △, A ○, A △, B ○, B △, C ○, C △, D ○, D △, J1, and J2. One of the ranks of the stage is assigned, but this is just an example. A rank of the number of stages other than the above-described embodiment may be assigned. In addition, the rank display is also only an example of S ○, S △, A ○, A △, B ○, B △, C ○, C △, D ○, D △, J1 and J2, and other displays are used. There may be. For example, it may be ranked by a numerical value of 1 to 5.

Further, for example, in the above-described embodiment, the information regarding the presence or absence of the remaining bonds when the electronic payment service is used using the target terminal 2, the information regarding whether or not the SIM is free, and the information regarding the presence or absence of genuine accessories are provided. Based on this, the purchase price is adjusted. However, the purchase price is not limited to this information, and the purchase price may be adjusted based on other information. Specifically, for example, when using this service, the purchase price may be increased by a predetermined ratio (for example, 5%).

Further, the system configuration shown in FIG. 2 and the hardware configuration of the server 1 shown in FIG. 3 are merely examples for achieving the object of the present invention, and are not particularly limited.

Further, the functional block diagrams shown in FIGS. 4 and 9 are merely examples, and are not particularly limited. That is, it suffices if the information processing system is provided with a function capable of executing the above-mentioned series of processes as a whole, and what kind of functional block is used to realize this function is particularly determined by the examples of FIGS. 4 and 9. Not limited to.

Further, the location of the functional block is not limited to FIGS. 4 and 9, and may be arbitrary.
For example, in the examples of FIGS. 4 and 9, the above-mentioned assessment support process and damage estimation process are performed on the server 1 side, but the present invention is not limited to this, and the target terminal 2 side, the store terminal 3 side, and the like. At least a part of the assessment support process and the damage estimation process may be performed on the microscope 4 side or the scanner 6 side.
That is, the functional blocks required for executing the assessment support process and the damage estimation process are configured to be provided on the server 1 side, but this is only an example. At least a part of the functional blocks arranged on the server 1 side may be provided on the target terminal 2 side, the store terminal 3 side, the microscope 4 side, or the scanner 6 side.

Further, the series of processes described above can be executed by hardware or software.
Further, one functional block may be configured by a single piece of hardware, a single piece of software, or a combination thereof.

When a series of processes are executed by software, the programs constituting the software are installed on a computer or the like from a network or a recording medium.
The computer may be a computer embedded in dedicated hardware.
Further, the computer may be a computer capable of executing various functions by installing various programs, for example, a general-purpose smartphone or a personal computer in addition to a server.

The recording medium containing such a program is not only composed of a removable medium (not shown) distributed separately from the device main body in order to provide the program to the user, but also is preliminarily incorporated in the device main body to the user. It is composed of the provided recording media and the like.

In the present specification, the steps for describing a program to be recorded on a recording medium are not only processed in chronological order but also in parallel or individually, even if they are not necessarily processed in chronological order. It also includes the processing to be executed.
Further, in the present specification, the term of the system means an overall device composed of a plurality of devices, a plurality of means, and the like.

Summarizing the above, the information processing apparatus to which the present invention is applied need only have the following configuration, and various various embodiments can be taken.
That is, the information processing device to which the present invention is applied (for example, the server 1 in FIG. 9) is
A first acquisition means (for example,) for acquiring image data of a predetermined article captured by a predetermined imaging device (for example, the microscope 4 and the turntable 5 in FIG. 7 or the scanner 6 in FIG. 8) as image information. The image acquisition unit 113) in FIG. 9 and
A region indicating the position and size of each of one or more damages (for example, the above-mentioned scratches) that may exist on the surface of the predetermined article based on the result of analyzing the image information acquired by the first acquisition means. An estimation means (for example, the damage estimation unit 105 in FIG. 9) for estimating the damage region 210 described in detail, and
Based on the result of estimation by the estimation means, each of one or more parts (for example, the liquid crystal surface a, the back surface b, the upper surface c, the lower portion d, the left side surface e, and the right side surface f in FIG. 1) in the predetermined article. A second acquisition means (for example, the state acquisition unit 112 in FIG. 9) for acquiring information about the state as state information, and
An evaluation means (for example, ranking) for evaluating (for example, ranking) the state of the article based on information including at least the state information of each of the one or more parts (for example, terminal information including the above-mentioned model information and state information). For example, the evaluation unit 102) in FIG. 9 and
To be equipped.

Thereby, the article is evaluated based on the estimation result of the region indicating the position and size of each one or more damages that may be present on the surface of the article. As a result, it becomes possible to efficiently evaluate an article having a property (for example, the target terminal 2 in FIG. 1) whose evaluation result greatly differs depending on the position where the damage has occurred.

Further, the estimation means is
The estimation can be made based on the result of machine learning by AI (artificial intelligence) for the information about the predetermined article including the information accumulated as a result of the evaluation.

This makes it possible for AI (artificial intelligence) to perform deep learning using past achievements, information on goods, and the like as teacher data, facilitating the evaluation of goods.

Further, a determination means (for example, determination unit 103 in FIG. 9) for determining the purchase price of the predetermined article based on the result evaluated by the evaluation means, and
Can be further prepared.

As a result, the purchase price of the good is determined based on the evaluation of the good based on the state information of the good. Therefore, a person who wants to confirm the purchase price of the good can determine the specific purchase price of the good. The contents can be easily confirmed.
For example, in the above-described embodiment, the user U who sells the target terminal 2 or the person in charge G of the store can easily confirm the specific purchase price of the target terminal 2 only by providing the terminal information of the target terminal 2. be able to.

Further, the second acquisition means is
As the state information, information indicating the state of defects in the article (for example, information regarding the presence or absence of scratches) can be acquired for each of the one or more parts.

As a result, it is possible to perform an evaluation in which information including information indicating the state of the defect is reflected for each one or more parts of the article.

Further, the second acquisition means is
As the state information, by paying a predetermined fee, it is possible to acquire information indicating the payment status (for example, information on network usage restrictions) of the person who uses the article.

As a result, it is possible to perform an evaluation that reflects information indicating the payment status of the person who uses the goods.

Further, the second acquisition means is
As the state information, information indicating the usage status of the article (for example, information on whether or not the article is new) can be acquired by the person who uses the article.

As a result, it is possible to perform an evaluation that reflects information indicating the usage status of the article by the person who uses the article.

1 ... Server, 2 ... Target terminal, 3 ... Store terminal, 4 ... Microscope, 5 ... Turntable, 6 ... Scanner, 11 ... CPU, 12 ... ROM, 13 ... RAM, 14 ... bus, 15 ... input / output interface, 16 ... input unit, 17 ... output unit, 18 ... storage unit, 19 ... communication unit, 20 ... drive, 30 ... removal media, 101 ... acquisition unit, 102 ... evaluation unit, 103 ... determination unit, 104 ... presentation unit, 105 ... damage estimation unit, 106 ... Comparison unit, 111 ... Model acquisition unit, 112 ... Status acquisition unit, 112 ... Image acquisition unit, 181 ... Terminal DB, 182 ... Evaluation DB, 200, 300, 400 ...・ ・ Image, 210 ・ ・ ・ Damaged area, P ・ ・ ・ Service provider, U ・ ・ ・ User, G ・ ・ ・ Person in charge, a, a1 to a4 ・ ・ ・ Liquid crystal surface, b, b1 to b4 ・ ・-Back surface, c, c1 to c4 ... upper part, d, d1 to d4 ... lower part, e, e1 to e4 ... left side surface, f, f1 to f4 ... left side surface, SS ... Step, N ... network

Claims (6)

A first acquisition means for acquiring image data of a predetermined article captured by a predetermined imaging device as image information, and
An estimation means that estimates a region indicating the position and size of each of one or more damages that may exist on the surface of the predetermined article based on the result of analyzing the image information acquired by the first acquisition means. When,
A second acquisition means for acquiring information on the state of each of one or more parts in the predetermined article as state information based on the result of estimation by the estimation means.
An evaluation means for evaluating the state of the article based on information including at least the state information of each of the one or more parts, and an evaluation means.
Information processing device equipped with. The estimation means
The estimation is performed based on the result of machine learning by AI (artificial intelligence) for the information about the predetermined article including the information accumulated as a result of the evaluation.
The information processing device according to claim 1. A determination means for determining the purchase price of the predetermined article based on the result evaluated by the evaluation means, and
Further prepare,
The information processing device according to claim 1 or 2. The second acquisition means is
As the state information, information indicating the state of the defect of the article is acquired for each of the one or more parts.
The information processing device according to any one of claims 1 to 3. The second acquisition means is
As the state information, information indicating the payment status of the person who uses the goods is acquired by paying a predetermined fee.
The information processing device according to any one of claims 1 to 4. The second acquisition means is
As the state information, information indicating the usage status of the article by the person who uses the article is acquired.
The information processing device according to any one of claims 1 to 5.