JP2021033316A - Scenario providing system, scenario providing apparatus, scenario information providing method, and program - Google Patents

Abstract

To easily grasp whether a scenario of RPA can operate in an environment of an information processing apparatus of a user.SOLUTION: A storage unit 21 of a scenario providing apparatus 2 stores scenarios indicating procedures of processing and an environment where the scenarios is operable. A log receiving unit 224 receives log information indicating a result of executing a scenario transmitted by a scenario transmission unit 223 on a scenario execution terminal and writes it to the storage unit 21. An estimation unit 225 estimates an environment of the scenario execution terminal on the basis of the execution result of the scenario of the scenario execution terminal indicated by the log information and an environment where the scenario executed on the scenario execution terminal is operable. A scenario information providing unit 221 determines whether a scenario which has not been transmitted to the scenario execution terminal may normally operate on the scenario execution terminal or not, on the basis of the estimated environment of the scenario execution terminal and the environment where the scenario is operable, and transmits the determination result to the scenario execution terminal.SELECTED DRAWING: Figure 5

Description

The present invention relates to a scenario providing system, a scenario providing device, a scenario information providing method, and a program.

RPA (Robotic Process Automation) is a technology that can automatically perform routine work that has been performed manually using an information processing device such as a PC (personal computer). For example, a scenario describing a work procedure is created (see, for example, Patent Document 1), and the PC executes the scenario to reproduce the work performed manually (see, for example, Patent Document 2). With RPA, time cost and human cost can be reduced, and work mistakes can be reduced.

Japanese Patent No. 5026451 Japanese Patent No. 4883638

For users who are unfamiliar with creating RPA scenarios and users who want to reduce the burden of creating scenarios, it is conceivable to provide users with scenarios created in advance by the business operator. On the other hand, in order to execute the scenario, the PC needs to have an environment corresponding to the scenario. For example, suppose that a scenario includes a process of performing a predetermined operation in a certain application program (hereinafter referred to as "application"). In this case, an environment in which the application to be operated is implemented is required on the PC. Further, the PC may need an environment in which an OS or an interface for performing a predetermined operation on the application is implemented. It may be difficult for the user to determine whether the scenario provided by the business operator operates normally in the environment of his / her PC.

In view of the above circumstances, the present invention provides a scenario providing system, a scenario providing device, a scenario information providing method, and a program that can make it easy to understand whether an RPA scenario operates in the environment of a user's information processing device. It is an object.

One aspect of the present invention is a scenario providing system having a scenario providing device and a scenario executing terminal, and the scenario providing device includes a scenario showing a processing procedure in the scenario executing terminal and a scenario execution in which the scenario operates. The storage unit that stores the operable environment, which is the environment of the terminal, the scenario transmission unit that transmits the scenario to the scenario execution terminal, and the result of executing the scenario transmitted by the scenario transmission unit on the scenario execution terminal. The log receiving unit that receives the indicated log information and writes it to the storage unit, the execution result of the scenario indicated by the log information of the scenario execution terminal, and the operable environment of the scenario executed by the scenario execution terminal. Based on the estimation unit that estimates the environment of the scenario execution terminal, the environment of the scenario execution terminal estimated by the estimation unit, and the operable environment of the scenario that has not been transmitted to the scenario execution terminal. The scenario information providing unit is provided, which determines the operability of whether or not the untransmitted scenario operates normally in the scenario execution terminal, and transmits the determined operability information to the scenario execution terminal. The scenario execution terminal includes a scenario receiving unit that receives the scenario from the scenario providing device, a scenario executing unit that executes the scenario received by the scenario receiving unit, and a scenario executing unit that executes the scenario. A log transmission unit that transmits the log information indicating the execution result to the scenario providing device, and a scenario in which information on the operability of the scenario that has not been transmitted to the own device is received from the scenario providing device and displayed on the display unit. It is a scenario providing system equipped with an information receiving unit.

One aspect of the present invention is the scenario providing system described above, and the scenario includes a process for operating the scenario execution terminal as the log transmission unit.

One aspect of the present invention is the scenario providing system described above, and the scenario transmission unit transmits a sample scenario which is the scenario including a process for determining the environment of the scenario execution terminal.

One aspect of the present invention is a storage unit that stores a scenario showing a processing procedure in the scenario execution terminal, an operable environment that is the environment of the scenario execution terminal in which the scenario operates, and the scenario in the scenario execution terminal. A scenario transmission unit to be transmitted, a log reception unit that receives log information indicating the result of executing the scenario transmitted by the scenario transmission unit in the scenario execution terminal and writes it to the storage unit, and the log of the scenario execution terminal. An estimation unit that estimates the environment of the scenario execution terminal based on the execution result of the scenario indicated by the information and the operable environment of the scenario executed by the scenario execution terminal, and the estimation unit estimated by the estimation unit. Based on the environment of the scenario execution terminal and the operable environment of the scenario that has not been transmitted to the scenario execution terminal, the operational possibility of whether or not the untransmitted scenario operates normally in the scenario execution terminal is determined. It is a scenario providing device including a scenario information providing unit that determines and transmits the determined operation possibility information to the scenario execution terminal.

One aspect of the present invention is a scenario information providing method executed by a scenario providing system having a scenario providing device and a scenario executing terminal, wherein the scenario providing device indicates a processing procedure in the scenario executing terminal, and a scenario. The scenario transmission step of transmitting the scenario read from the storage unit that stores the operable environment, which is the environment of the scenario execution terminal in which the scenario operates, to the scenario execution terminal, and the scenario transmitted by the scenario transmission step are described. The log reception step of receiving the log information indicating the execution result in the scenario execution terminal and writing it to the storage unit, the execution result of the scenario indicated by the log information of the scenario execution terminal, and the execution result in the scenario execution terminal. An estimation step that estimates the environment of the scenario execution terminal based on the operable environment of the scenario, and the environment of the scenario execution terminal estimated by the estimation step and the scenario that has not been transmitted to the scenario execution terminal. Based on the operable environment, it is determined whether or not the untransmitted scenario normally operates in the scenario execution terminal, and the determination result is transmitted to the scenario execution terminal as a scenario information providing step. , The scenario receiving step in which the scenario executing terminal receives the scenario from the scenario providing device, the scenario executing step in which the scenario received by the scenario receiving step is executed, and the scenario executed by the scenario executing step. A log transmission step of transmitting the log information indicating the execution result to the scenario providing device, and a scenario of receiving the operational possibility information of the scenario that has not been transmitted to the own device from the scenario providing device and displaying it on the display unit. It is a scenario information providing method having an information receiving step.

One aspect of the present invention is a scenario information providing method executed by the scenario providing device of a scenario providing system having a scenario providing device and a scenario executing terminal, and a scenario showing a processing procedure in the scenario executing terminal, and the above-mentioned. The scenario transmission step of transmitting the scenario read from the storage unit that stores the operable environment, which is the environment of the scenario execution terminal in which the scenario operates, to the scenario execution terminal, and the scenario transmitted by the scenario transmission step are described in the scenario. The log reception step of receiving the log information indicating the execution result in the execution terminal and writing it to the storage unit, the execution result of the scenario indicated by the log information of the scenario execution terminal, and the execution result in the scenario execution terminal. An estimation step that estimates the environment of the scenario execution terminal based on the operable environment of the scenario, and the environment of the scenario execution terminal estimated by the estimation step and the scenario of the scenario that has not been transmitted to the scenario execution terminal. Scenario information that determines the operability of whether or not the untransmitted scenario normally operates in the scenario execution terminal based on the operable environment, and transmits the determined operability to the scenario execution terminal. It is a scenario information providing method having a providing step and.

One aspect of the present invention is a program for making a computer function as the above-mentioned scenario providing device.

INDUSTRIAL APPLICABILITY According to the present invention, it becomes possible to easily grasp whether the RPA scenario operates in the environment of the user's information processing device.

It is a block diagram of the scenario providing system by one Embodiment of this invention. It is a figure which shows the example of the scenario provided by the scenario providing apparatus by the same embodiment. It is a figure which shows the example of the sample scenario by the same embodiment. It is a figure which shows the example of the sample scenario by the same embodiment. It is a functional block diagram which shows the structure of the scenario providing apparatus by the same embodiment. It is a functional block diagram which shows the structure of the scenario execution terminal by the same embodiment. It is a figure which shows the example of the sample scenario management information by the same embodiment. It is a figure which shows the example of the service scenario management information by the same embodiment. It is a figure which shows the example of the user management information by the same embodiment. It is a figure which shows the example of the schedule information by the same embodiment. It is a figure which shows the example of the log information by the same embodiment. It is a figure which shows the example of the scenario selection screen by the same embodiment. It is a figure which shows the example of the scenario selection screen by the same embodiment. It is a flow chart which shows the process of the scenario providing system by the same embodiment. It is a flow chart which shows the process of the scenario providing system by the same embodiment.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a configuration diagram of a scenario providing system 1 according to an embodiment of the present invention. The scenario providing system 1 includes a scenario providing device 2 of a business operator and a scenario execution terminal 4 of a user. Although the figure shows only one scenario execution terminal 4, the number of users and the number of scenario execution terminals 4 used by each user are arbitrary. Examples of users are, but are not limited to, companies, schools, organizations, and the like. The scenario providing device 2 is connected to the scenario execution terminal 4 via a network 6 such as the Internet. For example, the scenario providing device 2 is an information processing device such as a computer server, and the scenario execution terminal 4 is an information processing device such as a PC.

The business operator provides the user with an RPA (Robotic Process Automation) scenario by using the scenario providing device 2. RPA is an example of an automation tool. In the following, the RPA scenario used for the user's business will be described as a service scenario. A business operator who owns the scenario providing device 2 may create a service scenario, or a scenario providing business operator different from the business operator may create a service scenario. The user downloads a service scenario selected from the service scenarios provided by the scenario providing device 2 to the scenario execution terminal 4. The scenario execution terminal 4 executes the downloaded service scenario.

The service scenario operates normally on the scenario execution terminal 4 having an environment corresponding to the service scenario. The environment is represented by one or more environmental elements. The environmental elements include, for example, whether or not a predetermined application is implemented, and whether or not a predetermined OS (Operation System) is implemented. Apps with different versions may be regarded as different apps. Similarly, OSs with different versions may be regarded as different OSs. The environmental element may be the availability of the function provided by the information processing device connected to the scenario execution terminal 4 via the network. Such functions are, for example, functions and services provided by the cloud. Further, the environmental element may be the size of the screen of the scenario execution terminal 4.

For example, a service scenario that creates a transportation expense reimbursement application from a report file includes the following processing. The numbers in parentheses indicate the flow of processing, not the granularity when describing the scenario. (1) Open the report file in the specified folder with the document editing application A. (2) Open the transportation expense settlement application file using the spreadsheet application B. (3) Use the browser C to access the fare calculation website provided on the Internet. (4) Enter the departure station and arrival station read from the report file in the input field displayed on the browser C, and then enter the processing execution. (5) Enter the name read from the file, the departure station, the arrival station, and the fare obtained from the processing result displayed on the browser C into the predetermined cells of the transportation expense settlement application file. (6) Save the transportation expense settlement application file in the specified folder using the application B.

When executing the above service scenario, an environment of implementation of application A, implementation of application B, and implementation of browser C is required. Further, there may be a case where an environment in which a predetermined OS for operating the application A, the application B, and the browser C is implemented is required. Further, it may be possible to use the browser D instead of the browser C.

In order to grasp the environment of the scenario execution terminal 4, the scenario execution terminal 4 downloads and executes one or more sample scenarios provided by the scenario providing device 2. The sample scenario is a scenario for determining the environment of the scenario execution terminal 4. The sample scenario includes a process that is normally executed when the scenario execution terminal 4 has an environment to be determined and is not normally executed when the scenario execution terminal 4 does not have an environment to be determined. In the following, the fact that the scenario is normally processed or processed in the scenario execution terminal 4 is described as "operation OK", and the fact that the scenario is not normally processed or not processed in the scenario execution terminal 4 is described as "operation NG". ". The scenario execution terminal 4 outputs log information indicating the execution result of the sample scenario to the scenario providing device 2.

The scenario providing device 2 determines the environment of the scenario execution terminal 4 based on the execution result of the sample scenario indicated by the log information. When the scenario providing device 2 displays a list of service scenario information that can be provided on the scenario execution terminal 4, the scenario providing device 2 indicates that the service scenario information that is presumed to be operation OK in the environment of the scenario execution terminal 4 is operation OK. Display in mode. Instead of or in addition to this display, the scenario providing device 2 displays the information of the service scenario presumed to be operation NG in the environment of the scenario execution terminal 4 in a mode indicating operation NG.

The user selects a service scenario to be used by referring to the list of service scenario information displayed on the scenario execution terminal 4, and downloads it from the scenario providing device 2. The scenario execution terminal 4 executes the downloaded service scenario, and outputs log information indicating the execution result to the scenario providing device 2. The service scenario is normally processed in a predetermined environment. Therefore, the scenario providing device 2 can estimate the environment of the scenario execution terminal 4 based on the execution result of the service scenario indicated by the log information. Therefore, the scenario providing device 2 estimates the environment of the scenario execution terminal 4 by using the execution result of the service scenario in addition to the execution result of the sample scenario. The scenario providing device 2 may estimate the environment of the scenario execution terminal 4 by using the execution result of the service scenario executed by the scenario execution terminal 4 in the past without using the sample scenario.

FIG. 2 is a diagram showing an example of two types of scenarios provided by the scenario providing device 2. FIG. 2A is a fixed scenario type scenario. In the fixed scenario format, each process is defined directly in the fixed scenario. When the environment of the scenario providing device 2 is different, for example, even if the scenario has the same function such as creating a predetermined document, it may be created as a different scenario.

FIG. 2B is a general-purpose scenario type scenario. A general-purpose scenario-type scenario is composed of a general-purpose scenario and a file for customization. The general-purpose scenario is a scenario described in a general-purpose manner so that it can be used in the scenario execution terminals 4 of a plurality of users. The customization file is a file for customizing a general-purpose scenario so as to match the environment of the user's scenario execution terminal 4, the user's own business operation rules, and the like. Each user customizes a general-purpose scenario using the customization file, and then causes the scenario execution terminal 4 to execute the general-purpose scenario.

A generic scenario is described by abstracting the behavior and excluding the variable parts that the user wants to customize. The user describes the variable setting value in the customization file. For example, in the general-purpose scenario, the URL (Universal Resource Locator) of the access destination is described as a variable, and in the customization file, the URL of the website used by the user is described as the value of the variable. There is no need for the user to modify the general-purpose scenario. In this way, by externalizing the variable part used in the scenario to the customization file, it is possible to abstract the scenario and consolidate it into one general-purpose scenario.

Both the service scenario and the sample scenario may be in the fixed scenario format or the general-purpose scenario format.

3 and 4 are examples of sample scenarios. The sample scenario a shown in FIG. 3 is a scenario for confirming the implementation of the application A. The sample scenario a includes a process of starting the application A (step S11), a process of ending the application A (step S12), and a process of notifying the scenario providing device 2 of the log information (step S13). When the execution of the sample scenario a ends normally (operation is OK), the scenario providing device 2 determines that the environment has the application A, and when the execution of the sample scenario a ends abnormally (operation is NG), the scenario providing device 2 sets the application A. Judge that the environment does not have. Alternatively, the scenario providing device 2 determines that the environment has the application A when the operations of steps S11 and S12 are OK, and the environment does not have the application A when at least one of the steps S11 and S12 is operation NG. May be determined. Further, when the sample scenario a is a scenario that normally ends in a specific OS, it is possible to determine the environment in which the OS is possessed from the log information of the operation OK.

There may be multiple environments to be tested by one sample scenario. The sample scenario b shown in FIG. 4 is a scenario for confirming the implementation of the application A and the implementation of the applications B-1 and B-2 which are the application B of versions 1 and 2. The sample scenario b includes a process of starting the application A (step S21), a process of ending the application A (step S22), a process of starting the application B (step S23), a process of executing the function X (step S24), and an application. It includes a process of terminating B (step S25) and a process of notifying the scenario providing device 2 of log information (step S26). The function X is a function that the application B-1 does not have and the application B-2 has. The scenario providing device 2 determines that the environment has the application A when the operations of steps S21 and S22 are OK, and determines that the environment does not have the application A when at least one of the steps S21 and S22 is operation NG. To do. Further, the scenario providing device 2 is an environment having the application B-2 if the operation of steps S23 to S25 is OK, and if the operation of steps S23 and S25 is OK and the operation of step S24 is NG, the application. When it is an execution environment having B-1 and at least one of steps S23 and S25 is operation NG, it is determined that the environment does not have the application B-1 and the application B-2.

For example, the sample scenario may be in a general-purpose scenario format, and the user may be made to describe information about the environment of the scenario execution terminal 4 in the customization file. In this case, the sample scenario includes a process of generating log information in which information about the environment described in the customization file is set and notifying the scenario providing device 2.

FIG. 5 is a functional block diagram showing the configuration of the scenario providing device 2. The scenario providing device 2 is realized by, for example, one or more information processing devices (computer servers) on the cloud. When the scenario providing device 2 is implemented by using a plurality of information processing devices that are communicably connected via the network 6, each functional unit included in the scenario providing device 2 is distributed to the plurality of information processing devices. May be implemented. Which information processing device each functional unit of the scenario providing device 2 is mounted on can be arbitrary. Further, the same functional unit may be realized by a plurality of information processing devices.

The scenario providing device 2 has a storage unit 21 and a processing unit 22. The storage unit 21 stores sample scenario management information, service scenario management information, user management information, schedule information, and log information. The sample scenario management information is data indicating the scenario name and scenario file of the sample scenario and the environment for which the sample file is the judgment target. A scenario file is a file in which a scenario is described. The service scenario management information is data indicating the scenario name and scenario file of the service scenario and the operable environment. The operable environment is the environment of the scenario execution terminal 4 in which the service scenario operates normally. User management information indicates information about the user. For example, the user management information includes information on the user environment of each user. The user environment indicates the environment of the user's scenario execution terminal 4. The schedule information indicates a schedule for causing the scenario execution terminal 4 to execute the scenario. The log information indicates the execution result of the scenario in the scenario execution terminal 4 of each user.

The processing unit 22 includes a scenario information providing unit 221, a schedule management unit 222, a scenario transmitting unit 223, a log receiving unit 224, and an estimation unit 225.

The scenario information providing unit 221 transmits the screen data of the scenario search screen and the screen data of the scenario selection screen to the scenario execution terminal 4. The scenario search screen is a screen for inputting scenario search conditions. The scenario search condition may be input by selecting a menu item corresponding to the scenario to be searched from the displayed menu, or by inputting an arbitrary keyword. The scenario selection screen is a screen for displaying a list of scenario names of sample scenarios and service scenarios according to the scenario search conditions entered by the user on the scenario search screen, and selecting the scenario requested by the user from the list. ..

The scenario information providing unit 221 displays the scenario name of the sample scenario executed in the scenario execution terminal 4 on the scenario selection screen in an manner indicating whether the operation is OK or NG. For example, the scenario information providing unit 221 may display in a text or symbol image that the sample scenario of the scenario name is operation OK or operation NG in the vicinity of the scenario name, and the operation is OK or operation in the scenario name. The scenario name may be displayed with a frame of a color or line type corresponding to NG, or a character color or background color corresponding to operation OK or operation NG.

Further, the scenario information providing unit 221 displays the scenario name of the service scenario on the scenario selection screen in an manner indicating whether the operation is predicted to be OK or the operation is predicted to be NG on the scenario execution terminal 4. For example, the scenario information providing unit 221 may display in the vicinity of the scenario name whether the service scenario of the scenario name is predicted to be operation OK or operation NG as a text or a symbol image. The name may be displayed with a frame of color or line type according to whether the operation OK is predicted or the operation NG is predicted, and whether the operation OK is predicted or the operation NG is predicted. The scenario name may be displayed in the character color or the background color according to the above. The scenario information providing unit 221 indicates whether each service scenario is predicted to be OK or NG in the user's scenario execution terminal 4, which is indicated by the user environment set in the user management information. Judgment is made by collating the environment of the service with the operating environment of the service scenario indicated by the service scenario management information.

The schedule management unit 222 registers the schedule information for causing the scenario execution terminal 4 to execute the scenario selected by the user in the storage unit 21. The schedule management unit 222 instructs the execution of the scenario according to the schedule information stored in the storage unit 21. The scenario transmission unit 223 transmits the scenario file of the scenario to be executed by the scenario execution terminal 4 to the scenario execution terminal 4. The log receiving unit 224 receives the log information from each scenario execution terminal 4 and writes it in the storage unit 21. The estimation unit 225 estimates the environment of the user's scenario execution terminal 4 based on the execution result of the sample scenario or the service scenario indicated by the log information, and updates the user environment information included in the user management information according to the estimated environment. ..

FIG. 6 is a functional block diagram showing the configuration of the scenario execution terminal 4. The scenario execution terminal 4 is a user's information processing device. The scenario execution terminal 4 includes a storage unit 41, an input unit 42, a display unit 43, and a processing unit 44. The storage unit 41 stores the scenario file. The input unit 42 is configured by using an existing input device such as a keyboard, a pointing device (mouse, tablet, etc.), a button, and a touch panel. The input unit 42 is operated by the user when inputting the user's instruction to the scenario execution terminal 4. The display unit 43 is an image display device such as a CRT (Cathode Ray Tube) display, a liquid crystal display, or an organic EL (Electro Luminescence) display.

The processing unit 44 includes a scenario execution function unit 45 and a function X execution unit 46. The scenario execution function unit 45 includes a scenario information reception unit 451, a scenario selection unit 452, a schedule registration unit 453, a scenario reception unit 454, a scenario execution unit 455, and a log transmission unit 456.

The scenario information receiving unit 451 displays the screen data of the scenario search screen received from the scenario providing device 2 on the display unit 43. The scenario information receiving unit 451 transmits the scenario search condition input to the scenario search screen by the input unit 42 to the scenario providing device 2. Further, the scenario information receiving unit 451 displays the screen data of the scenario selection screen received from the scenario providing device 2 on the display unit 43 according to the transmitted scenario search condition. The scenario selection unit 452 requests the scenario providing device 2 for a scenario with a scenario name selected on the scenario selection screen by the input unit 42.

The schedule registration unit 453 registers the execution schedule of the scenario in the scenario providing device 2 based on the input by the input unit 42. The scenario receiving unit 454 receives the scenario file of the scenario to be executed in the own device from the scenario providing device 2, and writes the scenario file in the storage unit 41. The scenario execution unit 455 executes the scenario described in the scenario file. In the case of a scenario file in which a scenario in the general-purpose scenario format is described, the scenario execution unit 455 executes the generated scenario by setting the values of the variables described in the customization file in the general-purpose scenario. The log transmission unit 456 generates log information including the execution result of the scenario and notifies the scenario providing device 2.

The function X execution unit 46 executes the application of the function X. The function X is a function that can be used to execute a scenario, and can be any function implemented on a PC, such as spreadsheets, document editing, a web browser, postcard creation, and drawing. In the figure, the function X execution unit 46 (X = A, B, C) that executes the application of each of the functions A, B, and C is referred to as the function A execution unit 46a, the function B execution unit 46b, and the function C execution unit 46c. It is described. In the present embodiment, it is assumed that the application executed by the function A execution unit 46a is an application having a function of editing text data, such as a document editing application and a spreadsheet application. The function A execution unit 46a operates as a file editing unit that edits the customization file included in the scenario file.

FIG. 7 is a diagram showing an example of sample scenario management information. The sample scenario management information shown in the figure includes data indicating the scenario ID of the sample scenario, the sample scenario file, the tenant name, the judgment target environment, the judgment conditions, and the classification. The scenario ID is identification information that uniquely identifies the scenario. The sample scenario file is a scenario file in which a sample scenario is described. If the sample scenario is in general-purpose scenario format, the sample scenario file contains a customization file. The tenant name is the name of the business operator who created the sample scenario. The judgment target environment indicates the environment that the sample scenario targets for judgment. The environment to be determined is represented by one or more environmental elements. The determination condition indicates a condition for determining the environmental element of the scenario execution terminal 4 from the execution result of the sample scenario. Since the determination condition includes the information of the environment when the operation is OK, it can be considered to include the information of the operable environment of the sample scenario. The classification indicates which classification of service scenarios corresponds to. The sample scenario management information does not have to include classification.

For example, in the case of the sample scenario a shown in FIG. 3, "whether or not application A is implemented" is set in the judgment target environment, and "in the case of normal termination, there is application A" and "in the case of abnormal termination" "No app A" is set. Further, for example, in the case of the sample scenario b shown in FIG. 4, "whether or not the application A is implemented, whether or not the application B-1 is implemented, and whether or not the application B-2 is implemented" is set in the determination target environment. Then, the determination conditions include "when S21 and S22 are OK, there is an app A", "when S21 or S22 is NG, there is no app A", and "when S23 to S25 are OK, the app B-". "2 is available", "If S23 and S25 are OK and S24 is NG, there is app B-1", "If S23 or S25 is NG, there is no app B-1 and app B-2" Set.

Further, for example, when the value to be set in the log information is described as the variable X in the sample scenario of the general-purpose scenario format, the customization file includes a place where the value of the variable X is described. In the customization file, the line that describes the value of the variable X or the lines above and below it, "1 if browser C is used on the right side of" variable X =", 1 if browser D is used, if browser D is used. Set 2 if you are not using a browser or if you are using a browser other than browsers C and D. "

FIG. 8 is a diagram showing an example of service scenario management information. The service scenario management information shown in the figure includes data indicating the scenario ID, scenario name, service scenario file, tenant name, operable environment, classification and description of the service scenario. The service scenario file is a scenario file in which a service scenario is described. If the service scenario is in the generic scenario format, the service scenario file contains a customization file. The tenant name is the name of the business operator that created the service scenario. The operable environment is the environment of the scenario execution terminal 4 in which the service scenario operates normally. The operable environment is represented by one or more environmental elements. The classification indicates the classification to which the service scenario belongs. The classification may be a hierarchical structure. For example, the classification may be finance, accounting, human resources, information system, etc., and the first layer of the classification may be the local government, the second layer may be the tax processing, and the third layer may be the preparation of various application forms. This classification can also be used as a menu item in the menu when the user selects a service scenario. The service scenario management information does not have to include classification. The description is a description of the function of the service scenario and the like.

FIG. 9 is a diagram showing an example of user management information. The user management information includes a user ID, a user name, a user account, and scenario execution terminal information. The user ID is identification information that identifies the user. The user name is the name of the user. The user account is an account for using the service issued by the business operator to the user. The user ID may also serve as a user account. Further, a plurality of user accounts may be issued to one user. The scenario execution terminal information indicates the execution terminal ID, address, and user environment of the scenario execution terminal 4 owned by the user. The execution terminal ID is identification information of the scenario execution terminal 4. The execution terminal ID may also serve as a user account. The address indicates, for example, the IP address of the scenario execution terminal 4. The user environment is the environment of the scenario execution terminal 4 obtained based on the execution result of the sample scenario or the execution result of the service scenario. In addition, a part of information of the user environment may be registered by the user operation from the scenario execution terminal 4.

FIG. 10 is a diagram showing an example of schedule information. The schedule information includes information on a user ID, a user account, a schedule ID, a schedule name, an execution terminal ID, an execution scenario, and an execution timing. The user ID and user account indicate the user who registered the schedule. The schedule ID is information that uniquely identifies the schedule information. The execution terminal ID identifies the scenario execution terminal 4 that executes the scenario. The execution scenario is a scenario ID of a sample scenario or a service scenario to be executed. The execution timing indicates the timing to execute the scenario. The execution timing is indicated immediately or by a combination of a date or a day of the week and a time.

FIG. 11 is a diagram showing an example of log information. The log information shown in the figure includes a user ID, a user account, an execution terminal ID, a time, a scenario ID, and an execution result. The time indicates the time when the scenario is executed in the scenario execution terminal 4. The scenario ID identifies the scenario executed in the scenario execution terminal 4. The scenario execution result indicates whether the scenario execution on the scenario execution terminal 4 has ended normally (operation OK) or abnormally ended (operation NG). Alternatively, the scenario execution result indicates the process executed by the scenario execution terminal 4 in the scenario and the process result of whether the process is operation OK or operation NG.

FIG. 12 is a diagram showing an initial display of the scenario selection screen. A list of scenario names of sample scenarios (operation check scenarios) is displayed in the area A1 of the scenario selection screen G1. In the area B1 of the scenario selection screen G1, a list of scenario names of service scenarios (business support scenarios) is displayed. Tenant names are associated with the scenario names of the sample scenario and service scenario. In the screen data of the scenario selection screen G1, the scenario ID is associated with the scenario name. Since there is no sample scenario executed in the scenario execution terminal 4 and the environment is not estimated, the execution result of the sample scenario and the operability of the service scenario are not displayed on the scenario selection screen G1.

FIG. 13 is a diagram showing a display of the scenario selection screen after the user environment determination. In the area A2 of the scenario selection screen G2, in addition to the display of the area A1 shown in FIG. 12, the operation results of each sample scenario are displayed. Further, in the area B2 of the scenario selection screen G2, in addition to the display of the area B1 shown in FIG. 12, the operability of each service scenario is displayed. When the operability is "operation OK", it means that the service scenario is expected to be executed normally in the scenario providing device 2, and when the operability is "operation NG", it means that the scenario providing device 2 Indicates that it is predicted that the service scenario will not be executed normally. In addition, "operation?" Indicates that it is unknown whether or not it is "operation OK" or "operation NG".

Subsequently, the operation of the scenario providing system 1 will be described.
14 and 15 are sequence diagrams showing the operation of the scenario providing system 1. Using FIGS. 14 and 15, the operation when providing the estimation result of the operability of the service scenario in the scenario execution terminal 4 of the user to the new user who has completed the registration of the user management information in the scenario providing device 2 is performed. Shown.

In FIG. 14, the scenario execution terminal 4 transmits the user ID, the user account, the execution terminal ID, and the scenario information request to the scenario providing device 2 (step S101). When the scenario information providing unit 221 of the scenario providing device 2 receives the user ID, the user account, the execution terminal ID, and the scenario information request (step S201), the scenario information providing unit 221 transmits the screen data of the scenario search screen to the scenario executing terminal 4 (step S201). Step S202). The scenario information receiving unit 451 of the scenario execution terminal 4 displays the scenario search screen on the display unit 43 using the screen data received from the scenario providing device 2 (step S102). The scenario information receiving unit 451 transmits the scenario search condition input by the user to the scenario search screen by the input unit 42 to the scenario providing device 2 (step S103).

The scenario information providing unit 221 of the scenario providing device 2 selects a scenario based on the scenario search condition (step S203). For example, the scenario information providing unit 221 receives a menu item selected from the menu displayed on the scenario search screen as a scenario search condition, and selects a sample scenario and a service scenario associated with the menu item in advance. Alternatively, the scenario information providing unit 221 searches for service scenario management information based on the scenario search conditions arbitrarily input by the user on the scenario search screen. The scenario information providing unit 221 selects a service scenario of the service scenario management information obtained as a result of the search and a sample scenario of the sample scenario management information in which the same classification as the service scenario management information is set.

The scenario information providing unit 221 reads out the information of the user environment corresponding to the received execution terminal ID from the user management information specified by the received user ID and account ID. The scenario information providing unit 221 determines whether or not the user environment is registered depending on whether or not the environment element is set in the user environment (step S204). When the scenario information providing unit 221 determines that the environment element is not set in the user environment and the user environment is not registered (step S204: NO), the scenario information providing unit 221 performs the process of step S205. That is, the scenario information providing unit 221 generates screen data of the scenario selection screen including a list of scenario names for each of the sample scenario and the service scenario selected in step S203 (step S205). As shown in FIG. 12, the scenario selection screen generated here does not include the display of the operation result of the sample scenario and the operation possibility of the service scenario. The scenario information providing unit 221 transmits the generated screen data of the scenario selection screen to the scenario execution terminal 4 (step S206).

The scenario information receiving unit 451 of the scenario execution terminal 4 displays the scenario selection screen on the display unit 43 using the screen data received from the scenario providing device 2 (step S104). The scenario selection unit 452 receives information on the scenario name of the sample scenario or service scenario selected by the user by the input unit 42 (step S105). The scenario selection unit 452 acquires the scenario ID associated with the selected scenario name from the screen data of the scenario selection screen.

Subsequently, the schedule registration unit 453 receives the information of the scenario execution schedule input by the user through the input unit 42. Specifically, the user inputs the schedule name and the execution timing of the scenario selected by the scenario name. When the selected scenario is a sample scenario, for example, the execution timing is set to immediate. The schedule registration unit 453 transmits to the scenario providing device 2 a scenario request in which a user ID, a user account, and an execution terminal ID, a scenario ID acquired by the scenario selection unit 452, and a schedule name and execution timing input by the user are set. (Step S106).

The schedule management unit 222 of the scenario providing device 2 receives the scenario request from the scenario execution terminal 4 (step S207). The schedule management unit 222 writes in the storage unit 21 the schedule information in which the user ID, the user account, the execution terminal ID, the scenario ID, the schedule name and the execution timing set in the scenario request, and the assigned schedule ID are set (the schedule management unit 222). Step S208). The scenario providing device 2 executes the process of step S220 of FIG.

In FIG. 15, the schedule management unit 222 of the scenario providing device 2 detects that the execution timing is set in the schedule information registered in step S208 (step S220). The scenario transmission unit 223 determines whether or not the scenario ID set in the schedule information is the scenario ID of the sample scenario (step S221). When the scenario transmission unit 223 determines that it is the scenario ID of the sample scenario (step S221: YES), the scenario transmission unit 223 reads the sample scenario file from the sample scenario management information specified by the scenario ID. The scenario transmission unit 223 transmits the read sample scenario file to the scenario execution terminal 4 specified by the user ID, the user count, and the execution terminal ID set in the schedule information (step S222).

When the scenario receiving unit 454 of the scenario execution terminal 4 receives the sample scenario from the scenario providing device 2 (step S121: YES), the scenario receiving unit 454 writes the received sample scenario file to the storage unit 41 (step S122). When the sample scenario is a general-purpose scenario, the function A execution unit 46a reads the customization file included in the sample scenario file from the storage unit 41 and displays it. The function A execution unit 46a writes the value of the variable input by the user using the input unit 42 into the displayed customization file, and updates the customization file.

The scenario execution unit 455 executes a sample scenario using the sample scenario file stored in the storage unit 41 (step S123). The log transmission unit 456 generates log information indicating the execution result of the sample scenario and transmits it to the scenario providing device 2 (step S124). The generation and transmission of log information in the log transmission unit 456 may be described as processing in the sample scenario.

The log receiving unit 224 of the scenario providing device 2 writes the log information received from the scenario execution terminal 4 into the storage unit 21 (step S223). The estimation unit 225 specifies the sample scenario management information by the scenario ID set in the execution scenario of the log information, and reads out the determination condition from the specified sample scenario management information. The estimation unit 225 collates the read determination condition with the execution result indicated by the received log information, and determines the environment of the scenario execution terminal 4. The estimation unit 225 identifies the user ID set in the log information and the user management information in which the user account is set. The estimation unit 225 reads the execution terminal ID from the log information, and updates the user environment information set in the user management information in association with the read execution terminal ID with the determined environment information (step S224). The scenario providing device 2 repeats the process from step S204 of FIG.

The scenario information providing unit 221 determines that the user environment is registered in the user management information (step S204: YES), and determines the operability of the service scenario selected in step S203. For each of the selected service scenarios, the scenario information providing unit 221 compares the operable environment set in the service scenario management information with the user environment set in the user management information, and compares the operational possibility of the service scenario. Is determined (step S208).

For example, it is assumed that the operable environment of the service scenario is "implementation of application A and implementation of application B-1 or application B-2". The scenario information providing unit 221 determines that the operation is OK when the user environment includes an environment element of "implementation of application A and application B-1" or "implementation of application A and application B-2". The scenario information providing unit 221 determines that the operation is NG when the user environment includes an environment element of "no application A is implemented". Further, the scenario information providing unit 221 includes a case where the user environment includes an environmental element of "with the implementation of the application A" and does not include the environmental element related to the application B-1 and the application B-2, or the application A and the application. If the environmental elements related to B-1 and App B-2 are not included, it is judged that the operability is unknown. In this way, the scenario information providing unit 221 determines that the operation is OK when the user environment satisfies all the operable environments of the service scenario, and the user environment is the environment of all or a part of the operable environment of the service scenario. If the elements are not satisfied, it is judged that the operation is NG. Further, the scenario information providing unit 221 includes a case where the user environment satisfies some environmental elements of the operable environment of the service scenario, but does not include information on whether or not the user environment satisfies some other environmental elements. Or, if the information of all the environment elements of the operable environment of the service scenario is not included, it is judged that the operational possibility is unknown.

Subsequently, the scenario information providing unit 221 searches the log information in which the user ID, the user account, the execution terminal ID, and the scenario ID of the selected sample scenario are set for each of the sample scenarios selected in step S203. If the log information cannot be specified as a result of the search, the scenario information providing unit 221 determines that the sample scenario has not been executed. When the log information is specified as a result of the search, the scenario information providing unit 221 reads the operation result of the sample scenario from the specified log information (step S209).

The scenario information providing unit 221 includes a scenario selection screen (for example, FIG. 13) including a list of scenario names for each of the sample scenario and the service scenario selected in step S203, the operation result of the sample scenario, and the display of the operability of the service scenario. Screen data is generated (step S205). The scenario information providing unit 221 transmits the generated screen data of the scenario selection screen to the scenario execution terminal 4 (step S206). The scenario execution terminal 4 executes the process from step S104.

When the user selects the scenario name of the service scenario by the input unit 42 in step S105, the scenario transmission unit 223 of the scenario providing device 2 determines NO in step S221 of FIG. 15 (step S221: NO). The scenario transmission unit 223 reads the service scenario file from the service scenario management information specified by the scenario ID read from the scenario request. The scenario transmission unit 223 transmits the read service scenario file to the scenario execution terminal 4 specified by the user ID, the user count, and the execution terminal ID set in the schedule information (step S225).

When the scenario receiving unit 454 of the scenario execution terminal 4 receives the service scenario file from the scenario providing device 2 (step S121: NO), the scenario receiving unit 454 writes the received service scenario file to the storage unit 41 (step S125). When the service scenario is a general-purpose scenario, the function A execution unit 46a reads the customization file included in the service scenario file from the storage unit 41 and displays it. The function A execution unit 46a writes the value of the variable input by the user using the input unit 42 into the displayed customization file, and updates the customization file.

The scenario execution unit 455 executes the service scenario using the service scenario file stored in the storage unit 41 (step S126). The log transmission unit 456 generates log information indicating the execution result of the service scenario and transmits it to the scenario providing device 2 (step S127). The generation and transmission of log information in the log transmission unit 456 may be described as processing in the service scenario.

The log receiving unit 224 of the scenario providing device 2 writes the log information received from the scenario execution terminal 4 into the storage unit 21 (step S226). When the log information indicates that the operation is OK, the estimation unit 225 identifies the service scenario management information by the scenario ID set in the execution scenario of the log information, and reads out the operable environment. The estimation unit 225 identifies the user ID set in the log information and the user management information in which the user account is set. The estimation unit 225 reads the execution terminal ID from the log information, and updates the information of the user environment set in the user management information in association with the read execution terminal ID by using the read operable environment (step S227). ). For example, the estimation unit 225 adds an unset environment element to the user environment among the environment elements indicated by the read operational environment. Further, when the log information indicates operation NG, the estimation unit 225 updates the user environment because it does not have at least a part of the environment elements indicated by the operable environment set in the service scenario management information. You may. As a result, information on the user environment can be accumulated using the execution result of the service scenario, and can be used for determining whether the operation of another service scenario is OK or NG.

In the operation shown in FIGS. 14 and 15, the scenario providing device 2 performs the process from step S204 after the process of step S224, and accordingly, the scenario execution terminal 4 performs the process from step S124 after the process of step S124. Although the processing from step S104 is performed, the scenario execution terminal 4 performs the processing of step S101 after the processing of step S124, and accordingly, the scenario providing device 2 performs the processing of step S224 and then step S201. You may perform the process from.

The processing unit 44 of the scenario providing device 2 may charge based on the download of the service scenario file and the execution of the service scenario indicated by the log information received from the scenario execution terminal 4.

Further, in step S207, when the schedule management unit 222 receives a scenario request in which the scenario ID of the service scenario whose operation is NG or the possibility of operation is unknown is set, the schedule management unit 222 sends a message to the effect that the operation may be NG. It may be transmitted to the terminal 4 and displayed. When the scenario providing device 2 receives the scenario request of the service scenario again from the scenario execution terminal 4 after displaying the message, the processing of step S208 or later may be performed, and after displaying the message, the scenario providing device 2 returns to the waiting for receiving the scenario request and again. The process of step S207 may be performed.

Further, in step S203, the scenario information providing unit 221 of the scenario providing device 2 may select a sample scenario as follows. The scenario information providing unit 221 reads the user environment from the user management information based on the user ID, the user account, and the execution terminal ID. Further, the scenario information providing unit 221 reads the operable environment from the service scenario management information of each service scenario selected based on the scenario search condition as described above. The scenario information providing unit 221 extracts from the user environment the environment elements that cannot be determined whether or not the environment elements are satisfied from the environment elements indicated by the read operable environment. The scenario information providing unit 221 selects a sample scenario of sample scenario management information including the extracted environment elements in the determination target environment. This makes it possible to prevent the user from being provided with information on sample scenarios that do not need to be executed.

Further, on the scenario selection screen, the scenario providing device 2 displays information on what kind of environmental element is presumed to be operation NG because there is no environmental element in the vicinity of the scenario name of the service scenario presumed to be operation NG. May be good. Further, the scenario providing device 2 displays information on the scenario selection screen as to what kind of environmental element information cannot be estimated in the vicinity of the scenario name of the service scenario in which it is not possible to estimate whether the operation is OK or NG. You may. Further, the scenario providing device 2 may display the information of the environment for determining the service scenario in the vicinity of the scenario name of the service scenario on the scenario selection screen. Further, the scenario providing device 2 may display all or part of the explanation information read from the service scenario management information in association with the service scenario name on the scenario selection screen, and displays a link to the explanation. You may.

According to the above-described embodiment, the scenario providing device 2 presents a sample scenario group capable of determining the user's environment to the scenario execution terminal 4, and the scenario execution terminal 4 presents the execution result of the sample scenario to the scenario providing device. Give feedback to 2. The scenario providing device 2 analyzes the execution result of the fed-back sample scenario, and determines the operability of the service scenario scenario providing device 2 that has not been transmitted to the scenario providing device 2 and has not been executed by the scenario providing device 2. Present to the user.

In the above description, the case where the scenario providing device 2 provides a list of service scenarios selected based on the scenario search condition received from the scenario execution terminal 4 has been described, but the scenario providing device 2 has selected according to an arbitrary condition. It is also applicable when providing a list of service scenarios to the scenario execution terminal 4. For example, it can be applied when the scenario providing device 2 provides the scenario execution terminal 4 with a list of service scenarios recommended to the user.

Conventionally, a user has made an inquiry to a customer center of a business operator when he / she wants to know the operability of a service scenario or when the purchased RPA scenario does not operate normally. At the time of this inquiry, the user was sometimes asked for information about the environment of his / her PC. Therefore, the user has to take the trouble of providing information to the customer center while checking the PC environment. In addition, the business operator needed human resources to respond to inquiries from users. According to the present embodiment, the user simply confirms whether the service scenario provided by the scenario providing device 2 may operate normally in the environment of his / her scenario execution terminal 4, and then purchases the service scenario. Is possible. Therefore, it is possible to reduce the load on the user and the load on the business operator.

The functions of the scenario providing device 2 and the scenario execution terminal 4 in the above-described embodiment may be realized by a computer. In that case, the program for realizing this function may be recorded on a computer-readable recording medium, and the program recorded on the recording medium may be read by the computer system and executed. The term "computer system" as used herein includes hardware such as an OS and peripheral devices. The "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, or a CD-ROM, or a storage device such as a hard disk built in a computer system. Further, a "computer-readable recording medium" is a communication line for transmitting a program via a network such as the Internet or a communication line such as a telephone line, and dynamically holds the program for a short period of time. It may also include a program that holds a program for a certain period of time, such as a volatile memory inside a computer system that serves as a server or a client in that case. Further, the above-mentioned program may be a program for realizing a part of the above-mentioned functions, and may be a program for realizing the above-mentioned functions in combination with a program already recorded in the computer system.

According to the embodiment described above, the scenario providing system includes a scenario providing device and a scenario executing terminal. The scenario providing device includes a storage unit, a scenario transmitting unit, a log receiving unit, an estimation unit, and a scenario information providing unit. The storage unit stores a scenario showing the processing procedure in the scenario execution terminal and an environment of the scenario execution terminal in which the scenario operates, that is, an operable environment which is an environment of the scenario execution terminal required to process the scenario normally. Remember. The scenario transmission unit transmits the scenario to the scenario execution terminal. The log receiving unit receives log information indicating the result of executing the scenario transmitted by the scenario transmitting unit on the scenario execution terminal and writes it to the storage unit. The estimation unit estimates the environment of the scenario execution terminal based on the execution result of the scenario indicated by the log information of the scenario execution terminal and the operable environment of the scenario executed in the scenario execution terminal. Based on the environment of the scenario execution terminal estimated by the estimation unit and the operable environment of the scenario that has not been transmitted to the scenario providing device, the scenario information providing unit determines whether or not the untransmitted scenario operates normally in the scenario executing terminal. Judges the operability of, and sends the judgment result to the scenario execution terminal.

The scenario execution terminal includes a scenario receiving unit, a scenario executing unit, a log transmitting unit, and a scenario information receiving unit. The scenario receiving unit receives the scenario from the scenario providing device. The scenario execution unit executes the scenario received by the scenario reception unit. The log transmission unit transmits log information indicating the execution result of the scenario executed by the scenario execution unit to the scenario providing device. The scenario information receiving unit receives information on the possibility of operation of whether or not a scenario that has not been transmitted to the own device normally operates in the own device from the scenario providing device and displays it on the display unit.

The scenario may include a process for operating the scenario execution terminal as a log transmission unit. Further, the scenario transmission unit may transmit a sample scenario which is a scenario including a process for determining the environment of the scenario execution terminal.

Although the embodiments of the present invention have been described in detail with reference to the drawings, the specific configuration is not limited to this embodiment, and includes designs and the like within a range that does not deviate from the gist of the present invention.

1 ... Scenario providing system, 2 ... Scenario providing device, 4 ... Scenario execution terminal, 6 ... Network, 21 ... Storage unit, 22 ... Processing unit, 41 ... Storage unit, 42 ... Input unit, 43 ... Display unit, 44 ... Processing Section, 45 ... Scenario execution function section, 46a ... Function A execution section, 46b ... Function B execution section, 46c ... Function C execution section, 221 ... Scenario information providing section, 222 ... Schedule management section, 223 ... Scenario transmission section, 224 ... Log receiving unit, 225 ... Estimating unit, 451 ... Scenario information receiving unit, 452 ... Scenario selection unit, 453 ... Schedule registration unit, 454 ... Scenario receiving unit, 455 ... Scenario execution unit, 456 ... Log transmitting unit

One aspect of the present invention is a scenario providing system and a scenario providing apparatus and scenario execution terminal, the scenario providing device is included in the scenario group of a plurality of scenarios showing the sequence of processing in the scenario execution terminal a storage unit for each of the scenarios for storing information operable environment is the environment that runs correctly in the scenario execution terminal, the scenario of a part included in the scenario group, an operative environment of the scenario and scenarios transmitting unit whether information has to transmit to the scenario execution terminal not obtained, each said scenario the scenario transmitting portion transmits and receives the log information indicating the result of execution in the scenario executing terminal wherein a log receiving unit for writing in the storage unit, a scenario operable environment including the operative environment and common environment scenarios of Oite unexecuted to the scenario execution terminal of the scenario contained in the scenario group based on whether indicates that the log information indicating the result of executing the scenario execution terminal is not successful either indicating the successful completion, in the scenario of unexecuted whether to operate normally in the scenario executing terminal operation The scenario information providing unit is provided with a scenario information providing unit that determines the possibility and transmits the determined operation possibility information to the scenario executing terminal, and the scenario executing terminal is a scenario receiving unit that receives the scenario from the scenario providing device. , A scenario execution unit that executes the scenario received by the scenario receiving unit, and a log transmitting unit that transmits the log information indicating the execution result of the scenario executed by the scenario executing unit to the scenario providing device. This is a scenario providing system including a scenario information receiving unit that receives information on the operability of the scenario that has not been transmitted to the device from the scenario providing device and displays it on the display unit.
One aspect of the present invention is the scenario providing system described above, and the storage unit is a determination condition represented by whether the procedure included in the scenario operates normally or does not operate normally in the scenario execution terminal. The scenario providing device further stores the information of the determination target environment indicating the environment corresponding to the above, and the scenario providing device sets the determination target environment corresponding to the determination condition corresponding to the execution result of the scenario indicated by the log information to the scenario execution terminal. The scenario information providing unit further includes an estimation unit that is presumed to be possessed by the estimation unit, and the scenario information providing unit includes the environment of the scenario execution terminal estimated by the estimation unit and the scenario that has not been executed in the scenario execution terminal among the plurality of scenarios. By collating with the operable environment, it is determined whether or not the unexecuted scenario normally operates in the scenario execution terminal.

One aspect of the present invention, the information of the operational environment each of the scenarios contained in scenario group of a plurality of scenarios showing the sequence of processing in the scenario executing terminal is environment that runs correctly in the scenario execution terminal A storage unit for storing, a scenario transmission unit for transmitting some of the scenarios included in the scenario group to the scenario execution terminal for which information on whether or not the scenario can operate is not obtained, and the scenario transmission unit. A log receiving unit that receives log information indicating the result of executing each of the scenarios transmitted by the scenario transmitting unit at the scenario executing terminal and writes the log information to the storage unit, and the scenario executing terminal among the scenarios included in the scenario group. said log information indicating the results of the operational environment scenarios, including the operational environment and common environment scenarios of Oite unexecuted were carried out in the scenario executing terminal is not either successful indicating a normal end to the based on whether shown, scenario information to determine the whether the operability scenario to work correctly in the scenario execution terminal unexecuted, and transmits the determined the operability of the information to the scenario execution terminal It is a scenario providing device including a providing unit.

One aspect of the present invention is a scenario information providing method scenario providing system and a scenario providing apparatus and scenario execution terminal performs the scenario providing apparatus, a plurality of scenarios showing the sequence of processing in the scenario execution terminal in includes a storage unit for each of the scenarios contained in the scenario group stores information operable environment is the environment that runs correctly in the scenario execution terminal which, the scenario providing device, the scenario group A scenario transmission step of transmitting some of the included scenarios to the scenario execution terminal for which information on whether or not the scenario has an operable environment is not obtained, and a scenario transmission step transmitted by the scenario transmission step, respectively . a log receiving step of writing in the storage unit receives the log information indicating the result of execution in the scenario execution terminal, the scenarios of Oite unexecuted to the scenario execution terminal of the scenario contained in the scenario group based on whether indicates that the log information indicating the result of the scenario of operational environment including the operable environment a common environment was performed in the scenario executing terminal is not either successful indicating a successful completion, the unexecuted A scenario information providing step of determining the operational possibility of whether or not the scenario operates normally in the scenario executing terminal and transmitting the determination result to the scenario executing terminal, and the scenario executing terminal from the scenario providing device to the above. The scenario receiving step for receiving the scenario, the scenario execution step for executing the scenario received by the scenario receiving step, and the log information indicating the execution result of the scenario executed by the scenario execution step are sent to the scenario providing device. It is a scenario information providing method including a log transmission step to be transmitted and a scenario information receiving step of receiving the operation possibility information of the scenario that has not been transmitted to the own device from the scenario providing device and displaying it on the display unit. ..

One aspect of the present invention is a scenario information providing method the scenario providing device scenarios providing system and a scenario providing apparatus and scenario execution terminal performs the scenario providing apparatus, procedures of processing in the scenario execution terminal the includes a storage unit for each of a plurality of said scenarios contained in scenario group is scenario storing and operable environmental information is environment that runs correctly in the scenario execution terminal shown, the scenario providing apparatus , A scenario transmission step of transmitting a part of the scenarios included in the scenario group to the scenario execution terminal for which information on whether or not the scenario has an operable environment is not obtained, and transmission by the scenario transmission step. Oite unexecuted the scenario execution terminal of and a log receiving step of writing in the storage unit of each of the scenarios receives log information indicating the result of executing the above scenario execution terminal has, the scenario contained in the scenario group based operable environment scenarios where the scenarios the operational environment including a common environment or the log information indicating the result of execution in the scenario executing terminal indicates that it is not a normal or completion indicating the normal end , A scenario having a scenario information providing step of determining the operability of whether or not the unexecuted scenario normally operates in the scenario execution terminal, and transmitting the determined operability to the scenario execution terminal. This is an information provision method.

Claims (7)

A scenario providing system having a scenario providing device and a scenario executing terminal.
The scenario providing device is
A storage unit that stores a scenario showing a processing procedure in the scenario execution terminal and information on an operable environment that is the environment of the scenario execution terminal in which the scenario operates.
A scenario transmission unit that transmits the scenario to the scenario execution terminal, and
A log receiving unit that receives log information indicating the result of executing the scenario transmitted by the scenario transmitting unit on the scenario executing terminal and writes it to the storage unit.
An estimation unit that estimates the environment of the scenario execution terminal based on the execution result of the scenario indicated by the log information of the scenario execution terminal and the operable environment of the scenario executed by the scenario execution terminal.
Whether the untransmitted scenario operates normally in the scenario execution terminal based on the environment of the scenario execution terminal estimated by the estimation unit and the operable environment of the scenario that has not been transmitted to the scenario execution terminal. It is provided with a scenario information providing unit that determines whether or not the operation possibility is possible and transmits the determined operation possibility information to the scenario execution terminal.
The scenario execution terminal is
A scenario receiving unit that receives the scenario from the scenario providing device, and
A scenario execution unit that executes the scenario received by the scenario reception unit, and a scenario execution unit.
A log transmission unit that transmits the log information indicating the execution result of the scenario executed by the scenario execution unit to the scenario providing device, and a log transmission unit.
It includes a scenario information receiving unit that receives information on the operational possibility of the scenario that has not been transmitted to the own device from the scenario providing device and displays it on the display unit.
Scenario providing system. The scenario includes a process for operating the scenario execution terminal as the log transmission unit.
The scenario providing system according to claim 1. The scenario transmission unit transmits a sample scenario, which is the scenario, including a process for determining the environment of the scenario execution terminal.
The scenario providing system according to claim 1 or 2. A storage unit that stores a scenario showing a processing procedure in the scenario execution terminal and information on an operable environment that is the environment of the scenario execution terminal in which the scenario operates.
A scenario transmission unit that transmits the scenario to the scenario execution terminal, and
A log receiving unit that receives log information indicating the result of executing the scenario transmitted by the scenario transmitting unit on the scenario executing terminal and writes it to the storage unit.
An estimation unit that estimates the environment of the scenario execution terminal based on the execution result of the scenario indicated by the log information of the scenario execution terminal and the operable environment of the scenario executed by the scenario execution terminal.
Whether the untransmitted scenario operates normally in the scenario execution terminal based on the environment of the scenario execution terminal estimated by the estimation unit and the operable environment of the scenario that has not been transmitted to the scenario execution terminal. A scenario information providing unit that determines whether or not the operation possibility is possible and transmits the determined operation possibility information to the scenario execution terminal.
A scenario providing device equipped with. It is a scenario information providing method executed by a scenario providing system having a scenario providing device and a scenario executing terminal.
The scenario providing device
A scenario in which a scenario showing a processing procedure in the scenario execution terminal and the scenario read from a storage unit that stores information on an operable environment, which is the environment of the scenario execution terminal in which the scenario operates, are transmitted to the scenario execution terminal. Send step and
A log reception step of receiving log information indicating the result of executing the scenario transmitted by the scenario transmission step on the scenario execution terminal and writing the log information to the storage unit.
An estimation step for estimating the environment of the scenario execution terminal based on the execution result of the scenario indicated by the log information of the scenario execution terminal and the operable environment of the scenario executed in the scenario execution terminal.
Whether the untransmitted scenario operates normally in the scenario execution terminal based on the environment of the scenario execution terminal estimated by the estimation step and the operable environment of the scenario that has not been transmitted to the scenario execution terminal. A scenario information providing step of determining whether or not the operation possibility is performed and transmitting the determination result to the scenario execution terminal, and
The scenario execution terminal
A scenario receiving step for receiving the scenario from the scenario providing device, and
A scenario execution step for executing the scenario received by the scenario reception step, and a scenario execution step
A log transmission step for transmitting the log information indicating the execution result of the scenario executed by the scenario execution step to the scenario providing device, and a log transmission step.
A scenario information receiving step that receives information on the operational possibility of the scenario that has not been transmitted to the own device from the scenario providing device and displays it on the display unit.
How to provide scenario information. A scenario information providing method executed by the scenario providing device of a scenario providing system having a scenario providing device and a scenario executing terminal.
A scenario in which a scenario showing a processing procedure in the scenario execution terminal and the scenario read from a storage unit that stores information on an operable environment, which is the environment of the scenario execution terminal in which the scenario operates, are transmitted to the scenario execution terminal. Send step and
A log reception step of receiving log information indicating the result of executing the scenario transmitted by the scenario transmission step on the scenario execution terminal and writing the log information to the storage unit.
An estimation step for estimating the environment of the scenario execution terminal based on the execution result of the scenario indicated by the log information of the scenario execution terminal and the operable environment of the scenario executed in the scenario execution terminal.
Whether the untransmitted scenario operates normally in the scenario execution terminal based on the environment of the scenario execution terminal estimated by the estimation step and the operable environment of the scenario that has not been transmitted to the scenario execution terminal. A scenario information providing step of determining whether or not the operation possibility is performed and transmitting the determined operation possibility to the scenario execution terminal, and
How to provide scenario information. A program for making a computer function as a scenario providing device according to claim 4.

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