JP2021002076A - Information processing apparatus, information processing method and program - Google Patents

Abstract

To provide an information processing apparatus, an information processing method and a program that give points to any of one or more accounts of a user via one hyperlink.SOLUTION: An information processing apparatus includes a storage unit that stores information on first accounts of a plurality of users, and stores information on a second account in association with the first account when a user links the second account to the first account, a communication unit that transmits information with link having a hyperlink to a content to a user terminal, and a control unit that determines whether or not there is the second account linked to the first account before or after transmission of the information with link, and controls such that, when the user terminal accesses to the hyperlink, predetermined points are given to the second account if there is the second account, and the point is given to the first account if there is not the second account.SELECTED DRAWING: Figure 4

Description

The present invention relates to an information processing device, an information processing method, and a program that execute information processing for giving points to a user in response to an operation by a user of a user terminal.

Conventionally, there has been a technique for giving points to a user when the user browses a website on which advertisement information or the like is posted. For example, Patent Document 1 (Japan Net Bank) below discloses a computer system that allows a user to earn points on the condition that the user clicks on a banner advertisement and browses an advertisement page.

Japanese Unexamined Patent Publication No. 2006-235951

By the way, nowadays, users have accounts for various different services, and in many cases, points are given separately from those services. However, in the above technique, the URL only corresponds to the granting of points to a specific account, and a separate URL is required to earn points for other accounts.

In view of the above circumstances, an object of the present invention is an information processing device, an information processing method, and an information processing device capable of giving points to either one or a plurality of accounts of a user via one hyperlink. To provide a program.

In order to achieve the above object, the information processing device according to one embodiment of the present invention has a storage unit, a communication unit, and a control unit. The storage unit stores information about the first account of a plurality of users, and when the user links the second account to the first account, the information about the second account is referred to as the first account. Store in association with each other. The communication unit transmits linked information having a hyperlink to the content to the user terminal of the user. The control unit determines whether or not a second account linked to the first account exists before or after the transmission of the linked information, and when the user terminal accesses the hyperlink. If the second account exists, predetermined points will be given to the second account, and if the second account does not exist, the points will be given to the first account. Control the point awarding process.

With this configuration, the information processing device determines whether or not there is a second account linked to the first account when the hyperlink is accessed, so that the user's first account or second account can be accessed via one hyperlink. Points can be awarded to any of the above. In the above configuration, the timing for determining whether or not the second account linked to the first account exists is not limited to only when the user terminal accesses the hyperlink, and the first is prior to accessing the hyperlink. 2 You may judge the existence of the account. Here, in the point granting process, it may be a device other than the information processing device that actually grants points to the first account and the second account. That is, in the point granting process, the information processing device grants points for both the first account and the second account by itself, and the information processing device grants points for the first account by itself. When granting and requesting points to be granted to other devices for the second account, and when the information processing device requests points to be granted to other devices for both the first account and the second account. Is assumed.

When the control unit determines that the second account exists, the control unit may transmit display information indicating that the points are given to the second account to the user terminal.

As a result, the information processing device can make the user who is linked with the second account know that points are given to the second account.

The control unit determines the existence of the linked second account before the transmission of the linked information and while the user terminal is logged in to the first account, and the second account exists. In that case, in the information with the link, information indicating that the points are given to the second account may be posted together with the hyperlink.

As a result, the information processing device determines in advance the existence of the second account in the background, so that the user knows in advance that points will be given to the second account at the same time as the linked information is transmitted to the user terminal. Can be grasped and motivated to access the content.

The control unit may control the point awarding process so that the points are awarded to the first account when an error occurs in the point awarding process for the second account.

As a result, the information processing apparatus can prevent a situation in which points are not given by giving points to the first account even if an error occurs in the point giving process for the second account.

The storage unit may store information about a plurality of different second accounts in association with information indicating priority. In this case, the control unit grants the points to the other second account according to the priority when an error occurs in the point granting process for the second account having the highest priority. You may control the process.

As a result, the information processing device can use the information processing device for the second account with the next highest priority even if the point awarding process for the second account with the highest priority becomes an error when there are a plurality of second accounts. By giving points, it is possible to prevent the situation where points are not given.

The information processing method according to another embodiment of the present invention
Information on the first account of a plurality of users is stored, and when the user links the second account to the first account, the information on the second account is stored in association with the first account. ,
Send linked information with a hyperlink to the content to the user terminal of the above user,
Before or after sending the linked information, it is determined whether or not there is a second account linked to the first account.
When the user terminal accesses the hyperlink, if the second account exists, a predetermined point is given to the second account, and if the second account does not exist, the predetermined points are given to the second account. It includes controlling the point giving process so that the points are given to the first account.

A program according to another embodiment of the present invention can be applied to an information processing device.
Information on the first account of a plurality of users is stored, and when the user links the second account to the first account, the information on the second account is stored in association with the first account. Steps and
A step of transmitting linked information having a hyperlink to the content to the user terminal of the above user,
Before or after sending the linked information, a step to determine whether or not there is a second account linked to the first account, and
When the user terminal accesses the hyperlink, if the second account exists, predetermined points are given to the second account, and if the second account does not exist, the above points are given. The step of controlling the point awarding process is executed so that the above points are given to the first account.

As described above, according to the present invention, points can be awarded to either one or a plurality of accounts of a user via one hyperlink. However, the effect does not limit the present invention.

It is a figure which showed the structure of the restaurant information provision system which concerns on one Embodiment of this invention. It is a figure which showed the hardware configuration of the restaurant information providing server which concerns on one Embodiment of this invention. It is a figure which showed the structure of the database which the restaurant information providing server which concerns on one Embodiment of this invention has. It is a flowchart which showed the flow of the point giving process by the restaurant information providing server which concerns on one Embodiment of this invention.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.

[System configuration]
FIG. 1 is a diagram showing a configuration of a restaurant information providing system according to the present embodiment.

As shown in the figure, this system includes a restaurant information providing server 100 on the Internet 50, a plurality of user terminals 200, a plurality of restaurant terminals 300, and another EC (E-Commerce) server 400. Including.

The restaurant information providing server 100 is a web server that operates a portal site on which information about restaurants is posted. The restaurant information providing server 100 is connected to the plurality of user terminals 200 and the restaurant terminals 300 of the plurality of restaurants via the Internet 50.

The restaurant information providing server 100 provides a restaurant information search system for the user of the user terminal 200 on the portal site. Specifically, the restaurant information providing server 100 searches for restaurant information that matches the search conditions based on the search request from the user terminal 200, generates a Web page containing the search results, and sends the user terminal 200 to the user terminal 200. Send. Further, the restaurant information providing server 100 acts as a proxy for accepting reservations for any of the restaurants from the user terminal 200 of the user who browses the restaurant information.

The user terminal 200 (200A, 200B, 200C ...) Is a terminal used by the user, for example, a smartphone, a mobile phone, a tablet PC (Personal Computer), a notebook PC, a desktop PC, or the like. The user terminal 200 accesses the restaurant information providing server 100, receives the Web page, and displays it on the screen by a browser or the like.

The user terminal 200 determines a restaurant search condition based on the user's operation, and transmits a restaurant search request based on the search condition to the restaurant information providing server 100. In the present embodiment, a search request can be transmitted by the user of the user terminal 200 selecting preset search conditions such as a restaurant location area (nearest station), a genre, and a price range. Then, the user terminal 200 can transmit a reservation request for any of the restaurants displayed as the search result to the restaurant information providing server 100 based on the user's operation.

In order for the user to use various services such as restaurant reservations via the portal site, the user has an account as a member of the service provided by the restaurant information providing server 100, and the account is used as described above. You need to log in to the portal site. When the user uses a predetermined service with the account, points corresponding to the content of the service are given to the user (account).

On the other hand, the restaurant information providing server 100 provides a restaurant information management screen (Web page) for restaurants (member stores) posted on the portal site. The user of the restaurant terminal 300 edits and updates the restaurant information (content) on the web page provided to the general user as the search result via the management screen, and puts the web page on the portal site. You can upload it.

The restaurant terminal 300 (300A, 300B, 300C ...) is a terminal installed in each restaurant, and is a tablet PC, a notebook PC, a desktop PC, or the like. Based on the operation of the administrator, the restaurant terminal 300 can execute processing related to its own restaurant information, such as editing / updating the restaurant information, by communicating with the restaurant information providing server 100.

Further, the other EC server 400 provides EC services for members in the same manner as the restaurant information providing server 100. In order to use the service provided by the EC server 400, the user of the user terminal 200 needs to have an account as a member and log in to the portal site using the account. Even when the user uses a predetermined service with the account, points corresponding to the content of the service are given to the user (account).

In the present embodiment, the user of the user terminal 200 has an account for using the restaurant information providing service provided by the restaurant information providing server 100 (hereinafter referred to as the first account) and an EC provided by another EC server 400. It is possible to link the account for using the service (hereinafter referred to as the second account) by a predetermined link request procedure.

Then, in the restaurant information providing server 100, when the user logged in with the first account accesses the advertisement page through the predetermined banner displayed by the restaurant information providing server 100, the first account and the second account are used. If they are not linked, points will be given to the first account, but if they are linked, points will be given to the second account. The details of the point awarding process will be described later.

[Hardware configuration of restaurant information providing server]
FIG. 2 is a diagram showing a hardware configuration of the restaurant information providing server 100. As shown in the figure, the restaurant information providing server 100 connects a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, an input / output interface 15, and these to each other. The bus 14 is provided.

The CPU 11 appropriately accesses the RAM 13 and the like as necessary, and comprehensively controls each block of the restaurant information providing server 100 while performing various arithmetic processes. The ROM 12 is a non-volatile memory in which firmware such as an OS, a program, and various parameters to be executed by the CPU 11 is fixedly stored. The RAM 13 is used as a work area of the CPU 11, and temporarily holds an OS, various applications being executed, and various data being processed.

A display unit 16, an operation reception unit 17, a storage unit 18, a communication unit 19, and the like are connected to the input / output interface 15.

The display unit 16 is a display device using, for example, an LCD (Liquid Crystal Display), an OLED (Organic ElectroLuminescence Display), a CRT (Cathode Ray Tube), or the like.

The operation reception unit 17 is, for example, a pointing device such as a mouse, a keyboard, a touch panel, or other input device. When the operation reception unit 17 is a touch panel, the touch panel can be integrated with the display unit 16.

The storage unit 18 is a non-volatile memory such as an HDD (Hard Disk Drive), a flash memory (SSD; Solid State Drive), or another solid-state memory. The OS, various applications, and various data are stored in the storage unit 18.

As will be described later, in particular, in the present embodiment, the storage unit 18 has a restaurant information database, a user information database, and a banner information database, in addition to programs such as applications required for the point awarding process described later.

The communication unit 19 is, for example, various modules for wireless communication such as a NIC (Network Interface Card) for Ethernet and a wireless LAN, and is responsible for communication processing with the user terminal 200.

Although not shown, the basic hardware configuration of the user terminal 200 and the restaurant terminal 300 is substantially the same as the hardware configuration of the restaurant information providing server 100.

[Database configuration of restaurant information providing server]
FIG. 3 is a diagram showing a configuration of a database included in the restaurant information providing server 100.

As shown in the figure, the restaurant information providing server 100 has a restaurant information database 31, a user information database 32, and a banner information database 33 in the storage unit 18.

The restaurant information database 31 contains, for each restaurant, the store name, location (address or latitude / longitude) information, area information, access information (nearest station information, walking distance information from the nearest station) telephone number of the restaurant, and its location. ID that identifies the restaurant (store ID), category information of the restaurant's business type / service, information that introduces the restaurant (information that indicates the characteristics of the restaurant such as the PR statement of the restaurant, event information that the restaurant performs, etc. ), Image data related to restaurants (introducing restaurants), menu information related to menus provided by restaurants, average budget information, business hours, website URL, and other information are stored. These pieces of information are input from the restaurant terminal 300 of each restaurant via the management screen provided by the restaurant information providing server 100. Further, the restaurant information database 31 may store information (reservation ledger information) indicating the reservation acceptance status at each restaurant.

The above menu information is information corresponding to the menu posted on the site of each restaurant on the above portal site, and the menu names of a plurality of menus that can be provided by each restaurant are stored for each restaurant. .. The menu information may be stored for each menu category such as appetizer / main, lunch / dinner / course, and the like. Further, as the menu information, in addition to character information indicating the menu name, price, description, etc., image information such as a photograph of the menu is also stored in association with each other.

The area information includes information on a plurality of areas having different size units. A large area is, for example, a prefecture or city, a narrow area is within a few hundred meters from a station (for example, the "Ginza area"), and an area between them is, for example, an area within 1 km from a station. , Areas around multiple stations (for example, "Ginza / Shinbashi / Yurakucho area"), etc., but are not limited to these. As a result, even the same restaurant is linked to a plurality of areas depending on its size.

The above category information may include, for example, a main category such as Japanese food, Chinese food, Italian food, French food, and yakiniku, as well as more detailed subcategories such as yakitori / tempura in Japanese food and pasta / pizza in Italian food.

The user information database 32 stores information about a user (member) of a restaurant information service via the portal site provided by the restaurant information providing server 100, which owns the user terminal 200. Specifically, the user information database 32 contains a user ID (first account), password, name, email address (information to which other messages are addressed), telephone number, address, age (group), gender, and birthday. Information such as is stored for each user.

Further, when the second account linked to the first account exists in the user information database 32, the information about the second account is also stored in association with the first account information.

Further, the user information database 32 also stores information regarding points given to the user so far. As the information about the points, if the account linked to the first account does not exist, the information about the points given to the first account is stored, and the second account linked to the first account exists. In this case, in addition to the points given to the first account, information about the points given to the second account is stored.

The banner information database 33 stores, for example, a plurality of types of banner information to be displayed on the user terminal 200 and advertisement page information to which a hyperlink is set from the banner information. When the user of the user terminal 200 accesses the advertisement page through the banner, a predetermined point is given to the user for the first account or the second account depending on the presence or absence of the second account.

As will be described later, the banner information includes information that points are given to the first account by clicking (tap), information that points are given to the second account by clicking (tap), or click (tap). ) Includes either textual information to the effect that points will be awarded to either the first account or the second account. Instead of the character information, for example, an icon indicating the first account or the second account may be included in the banner.

The banner information may be created on the restaurant information providing server 100 side (site operator side), or may be created on the restaurant terminal 300 side (restaurant side) and sent to the restaurant information providing server 100. It may be the one sent.

Each of these databases is used by being referred to each other as necessary in the point awarding process by the restaurant information providing server 100 described later.

[Operation of restaurant information providing server]
Next, the operation of the restaurant information providing server 100 configured as described above will be described. The operation is executed by the cooperation between the hardware such as the CPU 11 and the communication unit 19 of the restaurant information providing server 100 and the software stored in the storage unit 18. In the following description, for convenience, the CPU 11 is the main operating body.

FIG. 4 is a flowchart showing the flow of the point awarding process by the restaurant information providing server 100.

As shown in the figure, the CPU 11 of the restaurant information providing server 100 first determines whether or not the user terminal 200 has accessed the web page on which the banner information is posted in the portal site (). Step 41).

When it is determined that the banner posting page has been accessed (Yes), the CPU 11 determines whether or not the user of the user terminal 200 has already logged in to the first account (step 42).

When it is determined that the user has already logged in to the first account (Yes), the CPU 11 refers to the user information database 32 and determines whether or not the first account is linked with the second account (Yes). Step 43).

When it is determined that the first account is linked with the second account (Yes), the CPU 11 refers to the banner information database 33 and clicks (tap) the banner to give points to the second account. A web page containing a banner containing the above is transmitted to the user terminal 200 (step 44).

Subsequently, the CPU 11 has received from the user terminal 200 whether or not the banner on the web page has been clicked (tapped), that is, whether or not the display request of the advertisement page corresponding to the hyperlink set in the banner has been received. (Step 45).

When it is determined that the banner has been clicked (tapped) (Yes), the CPU 11 extracts the advertisement page from the banner information database 33 and transmits it to the user terminal 200 (step 46).

Then, the CPU 11 gives a predetermined point to the second account of the user of the user terminal 200 (step 47). The point granting means that the restaurant information providing server 100 grants predetermined points (additional update of point data corresponding to the second account) to the other EC server 400 that manages the second account. Means to request.

However, if the CPU 11 has an error in the point awarding process to the second account due to some factor (for example, an error in the cooperation information, deletion of the user's second account after storing the cooperation information, etc.), the CPU 11 may perform an error (Yes in step 48). , A predetermined point is given to the first account of the user instead of the second account (step 52). As a result, it is possible to prevent a situation in which no points are given to the user even if an error occurs.

On the other hand, if it is determined in step 43 that the first account is not linked to the second account (No), points are given to the first account by referring to the banner information database 33 and clicking (tapping) the banner. A web page containing a banner containing information to the effect is transmitted to the user terminal 200 (step 49).

Subsequently, the CPU 11 determines whether or not the banner on the web page has been clicked (tapped) from the user terminal 200 (step 50).

When it is determined that the banner has been clicked (tapped) (Yes), the CPU 11 extracts the advertisement page from the banner information database 33 and transmits it to the user terminal 200 (step 51). The advertisement page may have different contents from the advertisement page sent to the user who links the first account and the second account. That is, the advertisement page related to the service of the second account is sent to the user who links the first account and the second account, and the advertisement page related to the service of the second account is sent to the user who does not link both accounts. Advertising pages related to the service (eg, about restaurants) may be submitted.

Then, the CPU 11 gives a predetermined point to the first account of the user of the user terminal 200 (step 52). Granting the points means adding and updating the point data of the corresponding user in the user information database 32.

If it is determined in step 42 that the user terminal 200 is not logged in to the first account (No), the CPU 11 gives points to either the first account or the second account when the banner is clicked (tapped). A web page containing a banner containing information to the effect is transmitted to the user terminal 200 (step 53).

Subsequently, the CPU 11 determines whether or not the banner on the web page has been clicked (tapped) from the user terminal 200 (step 54).

When it is determined that the banner is clicked (tapped) (Yes), the CPU 11 transmits a login page to the first account to the user terminal 200 (step 55).

Subsequently, the CPU 11 determines whether or not the user terminal 200 has logged in to the first account via the login page (step 56).

When it is determined that the user terminal 200 has logged in to the first account (Yes), the CPU 11 extracts the advertisement page from the banner information database 33 and transmits it to the user terminal 200 (step 57).

Subsequently, the CPU 11 refers to the user information database 32 and determines whether or not the first account is linked with the second account (step 58).

Then, when the CPU 11 determines that the user's first account and the second account are linked (Yes), the CPU 11 gives a predetermined point to the user's second account (step 47), and both accounts are linked. If it is determined that the account is not available (No), a predetermined point is given to the user's first account (step 52).

[Summary]
As described above, according to the present embodiment, the restaurant information providing server 100 is the second account linked to the first account when the banner with the hyperlink to the advertisement page is accessed. By determining the presence or absence, points can be given to either the user's first account or the second account via one hyperlink.

Further, if the user terminal 200 has already logged in to the first account before transmitting the banner posting page to the user terminal 200, the restaurant information providing server 100 determines in advance whether or not the first account and the second account are linked. By making a judgment and posting a banner corresponding to the judgment, it is possible to make the user understand in advance the point grant to the second account and motivate the user to access the advertisement page.

Further, the restaurant information providing server 100 holds information indicating whether or not the first account and the second account are linked in advance, so that the restaurant information providing server 100 and other restaurants are accessed each time the banner is accessed. It is possible to prevent frequent exchange of information with the EC server 400.

[Modification example]
The present invention is not limited to the above-described embodiment, and various modifications can be made without departing from the gist of the present disclosure.

In the above embodiment, points are awarded to the user when the user clicks the banner on the website to access the advertisement page. However, points are given not only through banners, but also for banners, icons, URLs, etc. displayed in messages such as e-mails, instant messages, and push notifications sent to the user terminal 200. Points may be awarded when the advertisement page is accessed via the information with a hyperlink to the advertisement page.

In this case, the CPU 11 determines whether or not the user has already logged in to the first account prior to the message transmission process, and accordingly transmits a message having different contents to the user terminal 200 as in the above-described embodiment. You may. Further, in this case, the information indicating which of the first and second accounts included in the banner in the above-described embodiment is given points is contained in the message separately from the image information such as the banner and the URL. It may be included as text information.

In addition, the hyperlink destination page is not limited to the advertisement page, and may be any content such as store content or article content containing store information such as restaurants.

In the above-described embodiment, the second account is shown as one type of account, but the user of the user terminal 200 may link the first account with a plurality of different second accounts. In this case, the information about the plurality of second accounts is stored in the user information database 32 in association with the information indicating the priority in them. Then, when the point awarding process for the second account having the highest priority among the plurality of second accounts results in an error, the CPU 11 performs the other second account (the next highest priority second account) according to the above priority. 2 accounts) may be given points. As a result, even if an error occurs in the point awarding process, it is possible to prevent a situation in which points are not awarded to any of the second accounts.

In the above-described embodiment, the restaurant information providing server 100 gives points by itself for the first account and requests the other EC server 400 to give points for the second account. The restaurant information providing server 100 may give points to both the first account and the second account by itself, and the restaurant information providing server 100 may give points to the first account and the second account. In either case, the other EC server 400 may be requested to give points.

In the above-described embodiment, an example is shown in which the restaurant information providing server 100 that manages the restaurant information providing site gives points to the user, but the information processing device that gives points is limited to the restaurant information providing server 100. It can be a server that manages all EC (Electronic Commerce) sites other than the above-mentioned restaurant information providing site.

Among the inventions described in the claims of the present application, the invention described as "information processing method" is such that at least one device such as a computer automatically performs each step by information processing by software. Yes, it is not something that humans do using devices such as computers. That is, the "information processing method" is an information processing method by computer software, not a method in which a human operates a calculation tool called a computer.

11 ... CPU
18 ... Storage unit 19 ... Communication unit 31 ... Restaurant information database 32 ... User information database 33 ... Banner information database 100 ... Restaurant information providing server 200 ... User terminal 300 ... Restaurant terminal 400 ... EC server

Claims (7)

Information on the first account of a plurality of users is stored, and when the user links the second account to the first account, the information on the second account is stored in association with the first account. Memory and
A communication unit that transmits linked information having a hyperlink to the content to the user terminal of the user.
When it is determined whether or not there is a second account linked to the first account before or after the transmission of the linked information, and the user terminal accesses the hyperlink, the second account is used. If an account exists, a predetermined point is given to the second account, and if the second account does not exist, the point is given to the first account. An information processing device including a control unit for controlling. The information processing device according to claim 1.
The control unit is an information processing device that transmits to the user terminal display information indicating that the points are given to the second account when it is determined that the second account exists. The information processing device according to claim 2.
The control unit determines the existence of the linked second account before the transmission of the linked information and while the user terminal is logged in to the first account, and the second account exists. In this case, an information processing device that posts information indicating that the points are given to the second account in the linked information together with the hyperlink. The information processing device according to any one of claims 1 to 3.
The control unit is an information processing device that controls the point awarding process so that the points are given to the first account when an error occurs in the point awarding process for the second account. The information processing device according to any one of claims 1 to 4.
The storage unit stores information about a plurality of different second accounts in association with information indicating priority, and stores the information.
When the point awarding process for the second account having the highest priority results in an error, the control unit performs the point awarding process so that the points are given to the other second account according to the priority. Information processing device to control. Information on the first account of a plurality of users is stored, and when the user links the second account to the first account, the information on the second account is stored in association with the first account. ,
Information with a link having a hyperlink to the content is transmitted to the user terminal of the user.
Before or after transmitting the linked information, it is determined whether or not there is a second account linked to the first account.
When the user terminal accesses the hyperlink, if the second account exists, a predetermined point is given to the second account, and if the second account does not exist, the second account is given. An information processing method that controls the point awarding process so that the points are awarded to the first account. For information processing equipment
Information on the first account of a plurality of users is stored, and when the user links the second account to the first account, the information on the second account is stored in association with the first account. Steps and
A step of transmitting linked information having a hyperlink to the content to the user terminal of the user, and
A step of determining whether or not a second account linked to the first account exists before or after the transmission of the linked information, and
When the user terminal accesses the hyperlink, if the second account exists, a predetermined point is given to the second account, and if the second account does not exist, the second account is given. A program that executes a step of controlling the point awarding process so that the points are awarded to the first account.

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