JP2020113328A - Sales data processor, program and electronic receipt system - Google Patents

Abstract

To provide an electronic receipt management server and a program allowing a new electronic receipt corresponding to the correction to be viewed when contents of a transaction is corrected after the end of the transaction.SOLUTION: An electronic receipt management server according to an embodiment includes: a storage part; an electronic receipt data storage means for browsably storing in the storage part electronic receipt data based on a transaction with a customer generated by a commodity sales data processor; corrected electronic receipt data storage means for browsably storing in the storage part corrected electronic receipt data after change when the electronic receipt data is changed according to the change of the transaction and unbrowsably changing the electronic receipt data stored by the electronic receipt data storage means; and corrected electronic receipt data transmitting means for transmitting the corrected electronic receipt data to a terminal device in response to a browsing request from the terminal device.SELECTED DRAWING: Figure 20

Description

Embodiments of the present invention relate to an electronic receipt management server and a program.

Conventionally, electronic receipt data in which receipt data including product sales data purchased from a store at the time of payment for products at a POS terminal is printed on a receipt delivered to a customer or electronically the receipt data is electronically delivered to the customer's mobile terminal or the like. Is known to be transmitted.

By converting the receipt data into electronic receipt data in this way, it is possible for the customer to automatically and automatically keep a household account book. Further, receipt of the electronic receipt data by the mobile terminal or the like can reduce consumption of the receipt paper, which is also beneficial to the introduction store.

However, with the conventional technology, the contents of the electronic receipt once sent cannot be changed. For example, even if the contents of the transaction are changed due to processing such as returned goods, cash register or partial cancellation. Only the electronic receipt of was able to be browsed. Therefore, when the contents of the transaction are changed, the paper receipt printed by the POS terminal is received.

The problem to be solved by the present invention is to provide an electronic receipt management server and a program capable of browsing a new electronic receipt corresponding to the modification when the content of the transaction is modified after the transaction is completed.

The electronic receipt management server according to the embodiment includes a storage unit, an electronic receipt data storage unit that stores electronic receipt data based on a transaction with a customer generated by the product sales data processing device in a viewable manner, and stores the transaction Along with the change, the corrected electronic receipt data after changing the electronic receipt data is stored in the storage unit so that the electronic receipt data can be viewed, and the electronic receipt data stored by the electronic receipt data storage unit is changed to not viewable. A corrected electronic receipt data storage means and a corrected electronic receipt data transmission means for transmitting the corrected electronic receipt data to the terminal device in response to a browsing request from the terminal device.

A program according to an embodiment includes a computer having a storage unit, electronic receipt data storage means for storing electronic receipt data based on a transaction with a customer generated by a commodity sales data processing device in the storage unit in a viewable manner, and the transaction. In accordance with the change, the corrected electronic receipt data after changing the electronic receipt data is stored in the storage unit so that the electronic receipt data can be browsed, and the electronic receipt data stored by the electronic receipt data storage unit is changed to be inaccessible. The corrected electronic receipt data storage means and the corrected electronic receipt data transmission means for transmitting the corrected electronic receipt data to the terminal device in response to a browsing request from the terminal device.

FIG. 1 is a configuration diagram showing an overall configuration of an electronic receipt system according to an embodiment. FIG. 2 is a transition diagram showing a transition example of the screen in the member registration of the customer. FIG. 3 is a block diagram showing a main configuration of the POS terminal. FIG. 4 is a block diagram showing a main configuration of the electronic receipt server. FIG. 5 is a block diagram showing the main configuration of the electronic receipt management server. FIG. 6 is a memory map showing a part of the electronic receipt management area of the electronic receipt management server. FIG. 7 is a block diagram showing the main configuration of the mobile terminal. FIG. 8 is a functional block diagram of electronic receipt processing in the POS terminal. FIG. 9 is a diagram schematically showing an example of receipt data. FIG. 10 is a diagram schematically showing an example of an electronic receipt. FIG. 11 is a flowchart showing the flow of electronic receipt processing in the POS terminal. FIG. 12 is a flowchart showing the flow of receipt processing when the collective cancel key in the POS terminal is operated. FIG. 13 is a flowchart showing the flow of receipt processing when the reissue key is operated in the POS terminal. FIG. 14 is a flowchart showing the flow of receipt processing when the return key in the POS terminal is operated. FIG. 15 is a diagram schematically showing an example of a new electronic receipt generated after the return processing. FIG. 16 is a flowchart showing the flow of receipt processing when the register minus key is operated on the POS terminal. FIG. 17 is a flowchart showing the flow of receipt processing when the partial cancel key in the POS terminal is operated. FIG. 18 is a flowchart showing the flow of electronic receipt management processing and information transmission processing in the electronic receipt server. FIG. 19 is a functional block diagram relating to the electronic receipt management processing and the product information transmission processing in the electronic receipt management server. FIG. 20 is a flowchart showing the flow of the electronic receipt management process and the product information transmission process in the electronic receipt management server. FIG. 21 is a flowchart showing the flow of electronic receipt management processing and product information transmission processing in the electronic receipt management server. FIG. 22 is a flowchart showing the flow of the electronic receipt management process and the product information transmission process in the electronic receipt management server. FIG. 23 is a flowchart showing the flow of the electronic receipt management process and the product information transmission process in the electronic receipt management server. FIG. 24 is a functional block diagram of an electronic receipt receiving process and an electronic receipt browsing process in the mobile terminal. FIG. 25 is a flowchart showing the flow of an electronic receipt receiving process and an electronic receipt browsing process in the mobile terminal. FIG. 26 is a diagram showing an example of the electronic receipt displayed on the display unit of the mobile terminal.

Hereinafter, one embodiment of the present invention will be described with reference to the drawings.

FIG. 1 is a configuration diagram showing an overall configuration of an electronic receipt system according to an embodiment. As shown in FIG. 1, the electronic receipt system includes a POS (Point of Sales) terminal 1, a store server 2, an electronic receipt server 3, an electronic receipt management server 4, a promotion setting terminal 5, and a promotion management server 6. And a mobile terminal 7.

The POS terminal 1 and the store server 2 are provided in the store P1. The POS terminal 1 and the store server 2 are communicably connected via an in-store network N1 such as a LAN (Local Area Network). Further, the POS terminal 1 and the store server 2 can be connected to the network N2 connecting the store P1 and the headquarters P2 via a network device (not shown) such as a router connected to the in-store network N1. is there. Here, the network N2 is, for example, a dedicated line such as the Internet or a VPN (Virtual Private Network).

The POS terminal 1 is a product sales data processing device that executes product sales data processing. The POS terminal 1 outputs receipt data by generating receipt data including the transaction content of the product to be settled and printing the receipt data by the printing unit 13 described later. Further, the POS terminal 1 outputs (transmits) the electronic receipt data obtained by converting the data format of the receipt data to the electronic receipt server 3 via the network N2. The transmission method of the electronic receipt data is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used. The number of POS terminals 1 provided in the store P1 is not particularly limited, and a plurality of POS terminals 1 may be provided.

The store server 2 centrally manages product sales data processing and the like performed by the POS terminal 1. For example, the store server 2 stores and manages the product sales data generated by the product sales data process of the POS terminal 1, and stores and manages the product data file used for the product sales data process.

Note that the number of POS terminals 1 arranged in the store P1 is not particularly limited, and may be plural. Further, although the present embodiment describes a configuration in which the POS terminal 1 outputs electronic receipt data, the present invention is not limited to this, and receipt data generated by the POS terminal 1 can be stored in a data format by the store server 2 or a conversion device (not shown). May be converted to output the electronic receipt data to the electronic receipt server 3.

The electronic receipt server 3 is provided in the headquarters P2 of a company that operates a store or a chain store (hereinafter referred to as a store), and functions as a receipt management server for a company that manages receipt data for each company that operates the store. .. The electronic receipt server 3 has, for example, functions such as sales management, sales analysis, and inventory management of a company that operates a store.

The electronic receipt server 3 also receives the electronic receipt data transmitted from the POS terminal 1 via the network N2. The electronic receipt server 3 also transmits the received electronic receipt data to the electronic receipt management server 4 via the network N3 that connects the headquarter P2 and the electronic receipt center P3.

Here, the network N3 is a dedicated line such as the Internet or VPN. The method of transmitting the electronic receipt data is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used.

The electronic receipt management server 4 is provided in the electronic receipt center P3. The electronic receipt center P3 is, for example, a third party organization other than a company that manages receipt data in the electronic receipt server 3. The electronic receipt server 3 may also be managed by a third party organization or the like.

The electronic receipt management server 4 functions as a customer receipt management server that collectively manages receipt data of various companies operating stores. The electronic receipt management server 4 uses the name and customer code of each customer (member) who has registered as a member according to the procedure described below, the destination information of the mobile terminal 7 that is the destination of the electronic receipt data (for example, a mail). Member data such as address) is stored and managed in the member master held in the database DB. Note that a member management server or the like that stores and manages member data may be provided separately from the electronic receipt management server 4.

In addition, the electronic receipt management server 4 receives the electronic receipt data transmitted from the electronic receipt server 3 via the network N3, and stores the electronic receipt data in an electronic receipt management area 43a, which will be described later, held in the database DB. ·to manage. More specifically, the electronic receipt data includes elements such as a member code in addition to the transaction details of the product (product sales data), and is managed in association with the member data of the corresponding member.

Further, the electronic receipt management server 4 receives additional information such as campaign information relating to a campaign of a specific product from the promotion setting terminal 5 connected via the network N4 described later, and holds this additional information in the database DB. The additional information management area 43b described later is stored and managed. More specifically, the additional information is managed in association with an element corresponding to a predetermined condition among the elements included in the electronic receipt data stored in the database DB.

Further, when the electronic receipt data is stored in the database DB, the electronic receipt management server 4 identifies the destination (mobile terminal 7) by referring to the destination information associated with the member code of the electronic receipt data. .. Then, the electronic receipt management server 4 transmits the electronic receipt data stored in the database DB to the destination via the network N5 described later. If the electronic receipt data is associated with additional information, this additional information is also transmitted to the destination.

When the electronic receipt management server 4 receives an electronic receipt inquiry designating a membership code from the mobile terminal 7 connected via a network N5 described later, the electronic receipt management server 4 extracts the electronic receipt data corresponding to the membership code from the database DB. Then, it is transmitted to the mobile terminal 7. When the additional information is associated with the electronic receipt data, the additional information is also transmitted to the mobile terminal 7 that made the inquiry.

The promotion setting terminal 5 and the promotion management server 6 are provided in the consumer goods manufacturer P4 or the like. The promotion setting terminal 5 is a terminal device such as a PC (Personal Computer) and transmits additional information to the electronic receipt management server 4 via the network N4. Here, the network N4 is, for example, a dedicated line such as the Internet or VPN. The method of transmitting the additional information is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used.

The mobile terminal 7 is a terminal device used by a user (customer) of this system, such as a smartphone, a mobile phone, a PDA (Personal Digital Assistant), or a tablet computer. The mobile terminal 7 implements an application such as a Web browser for browsing various information provided on the network N5. A terminal device such as a PC may be applied instead of the mobile terminal 7.

The mobile terminal 7 accesses the electronic receipt management server 4 via the network N5 to register as a member in the present system. Here, the network N5 is the Internet or various public networks.

By the way, the customer's membership registration in this system is performed in the following procedure, for example. The customer sends a blank mail from the mobile terminal 7 to the electronic receipt management server 4 via the network N5. The electronic receipt management server 4 transmits a URL (Uniform Resource Locator) indicating a page for member registration to the received mail address. The customer accesses the URL indicating the page for member registration from the mobile terminal 7 and displays the input screen for inputting items (name, destination information, etc.) necessary for member registration. After the customer finishes inputting the necessary items, the electronic receipt management server 4 executes member registration for the member master. After that, the electronic receipt management server 4 delivers the member registration completion mail including the member code (customer code) and the password to the mobile terminal 7. This completes member registration.

After the membership registration as described above, the mobile terminal 7 displays the customer's membership code on the display unit 73 as a code symbol CS such as a barcode or a two-dimensional code, as shown in FIG. The customer presents the code symbol CS displayed on the mobile terminal 7 to the clerk at the time of transaction settlement at the store P1. The store clerk reads the code symbol CS displayed on the mobile terminal 7 with the code reading unit 15 (see FIG. 3) that is connected to the POS terminal 1 and includes a scanner, for example. As a result, the customer's membership code can be associated with the receipt data generated after the settlement by the merchandise sales data processing in the POS terminal 1.

Further, the mobile terminal 7 receives the electronic receipt data of the transaction transmitted from the electronic receipt management server 4 via the network N5 after settlement (transaction) at the POS terminal 1. By transmitting the electronic receipt inquiry designating the member code to the electronic receipt management server 4 via the network N5, the electronic receipt data of the member is received from the electronic receipt management server 4. In addition, the mobile terminal 7 displays the received electronic receipt data on the display unit 73 described later (see FIG. 26).

Further, when the received information is associated with the received electronic receipt data, the mobile terminal 7 displays an icon or the like for instructing to apply for a project related to the campaign based on the added information (see FIG. 26). For example, in the icon, connection destination information (URL or the like) indicating the application destination (for example, the promotion management server 6) to the project can be set. In this case, when the mobile terminal 7 receives an operation for the icon, the mobile terminal 7 accesses the promotion management server 6 via the network N5 and executes the application process.

The promotion management server 6 is a server device that receives access from the mobile terminal 7 connected via the network N5. The promotion management server 6 has an entry master that manages the application history for each campaign type in association with a member code for identifying each member. Upon receiving an application for a campaign from the mobile terminal 7 via the network N5, the promotion management server 6 manages the application history for each campaign type in association with the membership code. The mobile terminal 7 transmits the membership code of the user (member) of the own device stored in the receipt data or the like when accessing the promotion management server 6.

In the electronic receipt system having such a configuration, the electronic receipt data (receipt data) indicating the contents of the transaction (settlement) generated by performing the product sales data processing at the POS terminal 1 of the store P1 is transmitted via the electronic receipt server 3. It is transmitted to the electronic receipt management server 4 and published on the Web. Therefore, the mobile terminal 7 having the Web browser installed can download the receipt data published on the Web to the mobile terminal 7 and browse it by the Web browser by designating the URL (Uniform Resource Locator). .. Note that an application for browsing receipt data may be installed on the mobile terminal 7 for browsing.

Next, the configuration of main devices that construct the electronic receipt system of the present embodiment will be described.

First, the POS terminal 1, which is a product sales data processing device, will be described. FIG. 3 is a block diagram showing the configuration of the POS terminal 1. As shown in FIG. 3, the POS terminal 1 includes a control unit 11 that comprehensively controls various calculations and each unit of the POS terminal 1. The control unit 11 includes a CPU (Central Processing Unit), a ROM (Read Only Memory) for storing various programs and data, a RAM (Random Access Memory) for temporarily storing various programs and rewritably storing various data, It is a computer configured by an RTC (Real Time Clock) unit or the like that measures the current date and time.

The control unit 11 is connected to the operation unit 12, the printing unit 13, the display unit 14, and the code reading unit 15 via the bus 18.

The operation unit 12 has various operation keys for an operator to input an operation. The operation keys include, for example, a numeric key for inputting a numerical value, a cursor key for selecting a predetermined item or a selection decision key, a subtotal key for instructing total output of products for which sales are registered in a transaction, A closing key etc. for declaring that the transaction is closed and the price is settled are provided.

The operation unit 12 includes a keyboard in which keys such as a closing key 121, a batch cancel key 122, a reissue key 123, a return key 124, a register minus key 125, and a partial cancel key 126 are arranged. The closing key 121 is a key operated when ending a transaction with a customer. The collective cancel key 122 is a key operated when canceling the transaction in the middle of the operation. The reissue key 123 is a key operated when reissuing the receipt on which the product information and payment information of the transaction are printed after the transaction is completed. The return key 124 is a key operated when returning all or part of the purchased products after the transaction is completed. The cash register minus key 125 is a key operated when canceling the transaction after the transaction is ended when an input error is caused by an erroneous operation. The partial cancel key 126 is a key operated when canceling some products after the transaction is completed.

The printing unit 13 is composed of a printer device that prints receipts, journals, and the like. The printing unit 13 includes a cutting mechanism (not shown) for cutting a paper such as a roll paper to be printed, and cuts the paper according to a cut command described later.

The display unit 14 is, for example, a liquid crystal display or the like, and displays various information such as the product name and price of a product registered for sale, the total amount of one transaction in which settlement is declared, and the change amount. The display unit 14 includes an operator display 14a for displaying various kinds of information for the cashier and a customer display 14b for displaying various kinds of information for the customer. The display unit 14 may have a touch panel configuration, and in this case, the touch panel functions as the operation unit 12.

The code reading unit 15 is a scanner device that optically reads a code symbol such as a barcode or a two-dimensional code. The code reading unit 15 reads, for example, a code symbol attached to a product, a code symbol displayed on the mobile terminal 7, or the like, and the control unit 11 inputs the information held in the read code symbol. It is assumed that the code symbol attached to a product holds a product code or the like for identifying the product. Further, it is assumed that the code symbol displayed on the mobile terminal 7 holds a member code (customer code) for identifying the customer who carries the mobile terminal 7. The membership code may be magnetically or electrically stored in the mobile terminal 7. In this case, the stored membership code is read by a dedicated reading device. The control unit 11 inputs the read member code.

The control unit 11 is connected to the communication I/F (interface) 16 via the bus 18, and can be connected to the in-store network N1 or the network N2 via the communication I/F 16. There is.

Further, the control unit 11 is connected to the storage unit 17 via the bus 18. The storage unit 17 is an auxiliary storage device such as an HDD (Hard Disk Drive) or SSD (Solid State Drive). The storage unit 17 stores programs for executing various POS operations including product sales data processing. The storage unit 17 also stores various data files related to product sales data processing, such as a product data file storing product data such as a product name, product code, and unit price of each product. The storage unit 17 also stores a receipt data processing program 17a for performing product sales data processing and processing relating to receipt data.

Further, the storage unit 17 installs the POS number for identifying the own POS terminal 1 from the other POS terminals 1, the company code (the identification code of the company that operates the store), the business type/business type code, and the POS terminal 1. The store code indicating the stored store P1 and the like are stored in the identification code management area 17b. Here, the business type/business type code is a code (classification code) that distinguishes the business type/business type of a store, such as a convenience store, a supermarket, a department store, a pharmacy, a restaurant, and a restaurant. It should be noted that such business type and business type can be arbitrarily changed according to the preference of the user. The company code (identification code of the company that operates the store) and the business type/business type code may be registered in the electronic receipt server 3.

The storage unit 17 also stores a receipt data schema 17c describing a conversion rule when converting unstructured receipt data into structured receipt data (hereinafter referred to as electronic receipt data). In addition, the storage unit 17 stores the product sales data subjected to the product sales data processing and the read member code in the data storage unit 17d.

Next, the configuration of the electronic receipt server 3 that functions as a corporate receipt management server will be described with reference to the block diagram of FIG. The electronic receipt server 3 includes a control unit 31 that collectively controls various calculations and each unit of the electronic receipt server 3. The control unit 31 is a computer including a CPU, a ROM that stores various programs and data, a RAM that temporarily stores various programs and rewritably stores various data, and an RTC unit that counts the current date and time. is there.

The control unit 31 can be connected to the network N2 or the network N3 via the communication I/F 32 connected to the bus 34. Further, the control unit 31 is connected to the storage unit 33 via the bus 34.

The storage unit 33 stores the electronic receipt data for each company operating the store in the electronic receipt management area 33a. The electronic receipt data includes a company code (identification code of a company that operates a store), a business type/business type code, a store code, a shopper's membership code, a POS number of the POS terminal 1, a receipt number, product sales data, and the like.

The storage unit 33 also stores an electronic receipt management program 33b for managing the electronic receipt data in the electronic receipt management area 33a. The storage unit 33 also stores an information transmission program 33c for transmitting the receipt data managed in the electronic receipt management area 33a to the electronic receipt management server 4.

Next, the configuration of the electronic receipt management server 4 that functions as the customer receipt management server will be described with reference to the block diagram of FIG. As shown in FIG. 5, the electronic receipt management server 4 includes a control unit 41 that comprehensively controls various calculations and each unit of the electronic receipt management server 4. The control unit 41 is a computer including a CPU, a ROM that stores various programs and data, a RAM that temporarily stores various programs and rewritably stores various data, and an RTC unit that counts the current date and time. is there.

The control unit 41 can be connected to the network N3, the network N4, and the network N5 via the communication I/F 42 connected to the bus 44. Further, the control unit 41 is connected to the storage unit 43 via the bus 44.

The storage unit 43 has a member master management area (not shown) for storing and managing the member master, and an electronic receipt management area 43a for collectively storing electronic receipt data of various companies operating the store. Has been secured. More specifically, the electronic receipt management area 43a manages the electronic receipt data of various companies operating the store for each member.

The electronic receipt includes a member code, a company code (identification code of the company that operates the store), a store code, a POS number of the POS terminal 1, a receipt number, product sales data (including date and time data), and the like. Therefore, for example, the consumer goods manufacturer P4 or the like can obtain the certification information of a unique purchased product related to the manufacturer from this electronic receipt data under a specific condition (for example, a specific company operating a store, a specific area, It becomes possible to acquire it at a specific time limit. The consumer goods manufacturer P4 is a manufacturer of foods, beverages, clothes, cosmetics, medicines, household goods, and the like.

The storage unit 43 also stores various kinds of additional information in the additional information management area 43b in association with desired products (product code), members (member code), companies (company code), and stores (store code). Here, the additional information is, for example, campaign information related to a desired product information and a specific condition (for example, a specific company that operates a store, a specific area, a specific store, a specific time, etc.) Etc. The additional information includes access information such as a URL linking to a home page associated with a company campaign, a URL linking to a home page associated with a company CM, and a URL linking to a company coupon.

In addition to the member management program (not shown) for managing the member master in the member master area, the storage unit 43 also stores electronic receipt data and additional information of each company in the electronic receipt management area 43a and the additional information management area 43b. The electronic receipt management program 43c for managing by is stored. The storage unit 43 also stores an information transmission program 43d for transmitting the electronic receipt data and the additional information of the desired product to the mobile terminal 7. The member master management area, the electronic receipt management area 43a, and the additional information management area 43b correspond to the database DB shown in FIG.

Next, the electronic receipt management area 43a of the electronic receipt management server will be described with reference to the memory map of FIG.

In FIG. 6, the electronic receipt management area 43a includes a receipt number section 43a1 and a plurality of electronic receipt data storage sections 43a2 to 43an corresponding to each receipt number section 43a1. In the example of FIG. 6, three electronic receipt data storage units, that is, an electronic receipt data storage unit 43a2, an electronic receipt data storage unit 43a3, and an electronic receipt data storage unit 43a4 are shown. The electronic receipt data storage unit 43a2 includes an electronic receipt data unit 43a21 and a display permission flag unit 43a22. In addition, the electronic receipt data storage unit 43a3 includes an electronic receipt data unit 43a31 and a display permission flag unit 43a32. The electronic receipt data storage unit 43a4 includes an electronic receipt data unit 43a41 and a display permission flag unit 43a42.

The receipt number portion 43a1 stores the receipt number that has already generated the electronic receipt data. When a receipt number that has not been stored is received, a new receipt number is stored in the unstored area of the receipt number portion 43a1.

The electronic receipt data section 43a21 and the electronic receipt data section 43a31 store different electronic receipt data corresponding to the receipt numbers stored in the receipt number section 43a1. The electronic receipt data section 43a31 may not yet store the electronic receipt data.

The display permission flag unit 43a22 and the display permission flag unit 43a32 store a flag indicating whether or not the electronic receipt data stored in the electronic receipt data unit 43a21 and the electronic receipt data unit 43a31 can be displayed on the mobile terminal 7. When the stored flag is "1", the control unit 41 controls the electronic receipt so that the electronic receipt can be displayed on the mobile terminal 7. When the stored flag is "0", the control unit 41 controls the electronic receipt. The receipt data is controlled so that it cannot be displayed on the mobile terminal 7.

When a receipt number and electronic receipt data corresponding to the receipt number are received from the electronic receipt server 3, if the receipt number is the first receipt number, the receipt number is stored in the receipt number section 43a1 and received. The electronic receipt data is stored in the corresponding electronic receipt data section 43a21. Then, the flag "1" is stored in the display permission flag portion 43a22 corresponding to the electronic receipt data portion 43a21. In this case, the electronic receipt data stored in the electronic receipt data section 43a21 can be displayed on the mobile terminal 7.

Next, when new electronic receipt data corresponding to the same receipt number is received, the flag stored in the display permission flag unit 43a22 is changed to "0", and the newly received electronic receipt data is changed to the receipt number. It is stored in the electronic receipt data section 43a31 corresponding to. Then, the flag "1" is stored in the display permission flag portion 43a32 corresponding to the electronic receipt data portion 43a31. In this case, the electronic receipt data stored in the electronic receipt data section 43a21 cannot be displayed on the mobile terminal 7. On the other hand, the electronic receipt data stored in the electronic receipt data section 43a31 can be displayed on the mobile terminal 7.

Next, the configuration of the mobile terminal 7 will be described with reference to the block diagram of FIG. As shown in FIG. 7, the mobile terminal 7 includes a control unit 71 that collectively controls various calculations and each unit of the mobile terminal 7. The control unit 71 is a computer including a CPU, a ROM that stores various programs and data, a RAM that temporarily stores various programs and rewritably stores various data, and an RTC unit that counts the current date and time. is there.

The operation unit 72 is connected to the display unit 73 via the bus 76. The operation unit 72 has various operation keys and a pointing device with which a user (customer) inputs an operation. The display unit 73 is, for example, a liquid crystal display or the like, and displays various information such as electronic receipt data described later. The display unit 73 may have a touch panel configuration, and in this case, the touch panel functions as the operation unit 72.

The control unit 71 is connected to the communication I/F 74 via the bus 76, and can be connected to the network N5 via the communication I/F 74. In addition, it may be configured to be connectable to the in-store network N1 via the communication I/F 74.

The control unit 71 is also connected to the storage unit 75 via the bus 76. The storage unit 75 includes a Web browser for browsing various information (contents) published on the Web, an electronic receipt corresponding program 75a for receiving electronic receipt data from the electronic receipt management server 4, and a received receipt. An electronic receipt browsing program 75b for browsing data is stored.

Next, a control process of each unit constituting the system of this embodiment will be described.

First, the electronic receipt processing executed by the control unit 11 of the POS terminal 1 performing control according to the receipt data processing program 17a will be described with reference to FIGS.

FIG. 8 is a functional block diagram showing a functional configuration of the POS terminal 1. In the POS terminal 1, the control unit 11 realizes an electronic receipt data transmission unit 111, a changed receipt data generation unit 112, a control unit 113, a corrected receipt data generation unit 114, and a determination unit 115. As the actual hardware, the CPU of the control unit 11 reads the receipt data processing program 17a from the storage unit 17 and executes it to execute the electronic receipt data transmission unit 111, the changed receipt data generation unit 112, the control unit 113, and the corrected receipt data. The generation means 114 and the determination means 115 are realized.

The electronic receipt data transmission unit 111 has a function of generating electronic receipt data from receipt data generated based on transaction information of a product that has been settled in a transaction and transmitting the electronic receipt data to an electronic receipt server 3 which is an external device.

The change receipt data generating means 112 has a function of generating new change receipt data for the change in accordance with the change in the transaction information.

When the change receipt data generated by the change receipt data generating unit 112 includes a member code which is customer specifying information for specifying a customer, the control unit 113 generates change electronic receipt data from the change receipt data and externally generates it. It has a function of transmitting the data to the apparatus and outputting the print data based on the changed electronic receipt data to the printing unit.

The corrected receipt data generation means 114 has a function of generating new corrected receipt data after the change due to the change of the transaction information.

The determination unit 115 has a function of determining whether or not the change receipt data includes a member code that is customer identification information.

FIG. 9 is a diagram schematically showing an example of receipt data. Here, the receipt data is text data or the like in an unstructured format and is used for printing by the printing unit 13. As shown in FIG. 9, the receipt data includes the elements of the product sales data D1 and the member code D2 described above. Here, the product sales data D1 includes the product name (product code) of the product for which payment is made, the amount of the product, the total amount of each product, the deposit amount paid by the customer, and the change amount.

Further, the receipt data includes a company code (company name) D3, a store code (store name) D4, a phone number D5, an address D6, a transaction date and time D7, a transaction number (receipt number) D8, which indicates a company that operates the store. It includes elements such as a cashier number D9 and a person in charge D10. Note that the elements included in the receipt data are not limited to the example of FIG. 9, and may include other elements such as the business type and business category code, or the elements such as the telephone number D5 and the address D6 may be removed.

FIG. 10 is a diagram schematically showing an example of electronic receipt data. As shown in FIG. 10, the electronic receipt data is composed of structured data (structured document) such as XML and CSV. Note that FIG. 10 shows an example in which the respective elements (D1 to D10) of the receipt data shown in FIG. 9 are converted into the XML format.

The conversion from receipt data to electronic receipt data is performed based on the conversion rule described in the receipt data schema 17c. Specifically, the receipt data schema 17c defines predetermined elements that make up the receipt data and attribute information (tags, etc.) indicating the attributes of the elements. The control unit 11 generates electronic receipt data in a structured format as shown in FIG. 10 by structuring each element of the receipt data using the corresponding attribute information. By using such structured electronic receipt data, the elements included in the electronic receipt data can be efficiently used, and thus various advantages can be obtained in data management.

FIG. 11 is a flowchart showing the flow of electronic receipt data processing in the POS terminal 1. First, the control unit 11 of the POS terminal 1 determines whether or not the code reading unit 15 has read the code symbol (product code) attached to the product or the code symbol (member code) displayed on the mobile terminal 7. Yes (step S11).

When it is determined that the code symbol has been read (step S11; Yes), the control unit 11 determines whether the information input by the reading is the product code (step S12).

When it is determined in step S12 that the product code is the product code (step S12; Yes), the control unit 11 reads the product data from the product data file for the product specified by the product code, and the product data includes the product data. Merchandise sales data processing for calculating the payment amount based on the unit price is executed (step S13). Next, the control unit 11 stores the product sales data processed during the product sales data processing in the data storage unit 17d (step S14).

If it is determined in step S12 that the member code is not the product code, the control unit 11 determines whether or not the member code is input (step S15). When it is determined that the membership code is input (step S15; Yes), the control unit 11 stores the membership code in the data storage unit 17d (step S16). When it is determined that the member code is not input (step S15; No), the control unit 11 returns to step S12 and waits.

Here, in order to input the membership code into the POS terminal 1, for example, a customer who is a member displays a code symbol including a membership code on the display unit 73 of the mobile terminal 7, and the customer who is the clerk or the member himself or herself. The code is read by the code reading unit 15 of the POS terminal 1. Note that the control unit 11 may be configured to perform exclusive processing or the like so that only one membership code is input during one transaction.

Subsequently, in step S17, the control unit 11 determines whether or not the start of the tightening process is instructed by operating the tightening key 121 or the like (step S17). When the start of the closing process is not instructed (step S17; No), the process returns to step S11. When the start of the closing process is instructed (step S17; Yes), the control unit 11 generates receipt data based on the product sales data and the member code stored in the data storage unit 17d (step S18).

Next, the control unit 11 generates journal data based on the generated receipt data (step S19). Further, the generated journal data is stored in the data storage area 17d (step S19).

Next, the control unit 11 determines whether or not the receipt data includes the member code (step S20). If it is determined that the transaction data is not included (step S20; No), the control unit 11 outputs the receipt data for one transaction to the printing unit 13 to output the receipt data (step S23), and the present process is executed. finish. As a result, the printing unit 13 prints the receipt data on the paper and then cuts the paper to print out a paper receipt for one transaction.

On the other hand, when the receipt data includes the membership code (step S20; Yes), the control unit 11 generates the electronic receipt data by converting the data format of the unstructured receipt data into the structured format. (Step S21). Then, the control unit 11 (electronic receipt data transmission unit 111) transmits the electronic receipt data generated via the communication I/F 16 to the electronic receipt server 3 together with the receipt number of the receipt (step S22), and this processing is performed. finish. The control unit 11 also sends the receipt data to the electronic receipt server 3 together with the receipt number. The electronic receipt server 3 stores the received receipt data and electronic receipt data in association with the receipt number.

When it is determined in step S11 that the code symbol has not been read (step S11; No), the control unit 11 uses the collective cancel key 122, the reissue key 123, the return key 124, and the cash register as specific keys. It is determined whether any one of the minus key 125 and the partial cancel key 126 has been operated (step S24). When it is determined that these keys have been operated (step S24; Yes), the control unit 11 inputs the specific instruction code of each key, and the processing accompanying the operation of each key (FIG. 12, FIG. 13, FIG. 14, FIG. 16, described in FIG. 17) (step S25).

FIG. 12 is a flowchart showing in detail the control process of step S25 when the control unit 11 determines that the collective cancel key 122 is operated in step S24.

In FIG. 12, when the collective cancel key 122 is operated, the control unit 11 inputs a collective cancel code which is a key code indicating that the collective cancel key 122 is operated (step S41). Then, the control unit 11 determines whether or not there is product sales data in the data storage unit 17d (step S42). The product sales data is the data that has been processed by the product sales data in step S13. When it is determined that the product sales data does not exist (step S42; No), the control unit 11 determines that the operation of the collective cancel key 122 is invalid and executes an error process (step S49), and ends the process.

When it is determined that the product sales data exists (step S42; Yes), the control unit 11 determines whether or not an execution key (not shown) for executing collective cancellation has been operated (step S43). When it is determined that the execution key has been operated (step S43; Yes), the control unit 11 waits until the operation is performed (step S43; No), and the control unit 11 determines whether the data subjected to the merchandise sales data processing in step S13 is the same as before. The transaction is canceled and a collective cancellation process is performed to determine that there is no transaction (step S44). The control unit 11 then, based on the member code stored in the data storage unit 17d and the member code stored in the data storage unit 17d, collectively cancel receipt data including a header character of "collective cancellation", for example. (Change receipt data) is generated (step S45).

Next, the control unit 11 determines whether or not the generated collective cancellation receipt data includes a membership code (step S46). If it is determined that the receipt is not included (step S46; No), a receipt for store copy is printed based on the batch cancellation receipt data with the header character of "collective cancellation" printed by the printing unit 13 (step S47). ..

On the other hand, when it is determined that the generated collective cancellation receipt data includes the member code (step S46; Yes), the control unit 11 transmits the collective cancellation electronic receipt data based on the generated collective cancellation receipt data. It is prohibited (step S48). In this case, the batch cancellation electronic receipt data may be generated and the generated batch cancellation electronic receipt data may be prohibited from being transmitted, or the batch cancellation electronic receipt data may be transmitted by prohibiting the generation of the batch cancellation electronic receipt data. You may ban. Then, the control unit 11 executes step S47.

In the embodiment, as a general rule, electronic receipt data is generated for receipt data including a membership code, and the generated electronic receipt data is transmitted to the electronic receipt server 3. However, when the collective cancel key 122 is operated, even if it is determined that the collective cancel receipt data includes the member code, the transmission of the collective cancel electronic receipt data is prohibited.

FIG. 13 is a flowchart showing in detail the control process of step S25 when the control unit 11 determines in step S24 that the reissue key 123 has been operated.

In FIG. 13, when the reissue key 123 is operated, the control unit 11 inputs a reissue code which is a key code indicating that the reissue key 123 is operated (step S51). Next, the control unit 11 determines whether or not a receipt number has been input (step S52). The receipt number is described in the receipt handed to the customer or in the electronic receipt data displayed on the customer terminal, and the clerk reads the receipt number and inputs it from the operation unit 12.

When waiting for the receipt number to be input (step S52; No) and determining that the receipt number has been input (step S52; Yes), the control unit 11 stores the journal data corresponding to the input receipt number as data. The data is read from the storage unit 17d (step S53). Next, the control unit 11 determines whether or not the execution key for executing the reissue process has been operated (step S54).

When the operation is waited (step S54; No) and it is determined that the operation is performed (step S54; Yes), the control unit 11 executes the receipt reissuing process based on the read journal data. (Step S55). Then, the control unit 11 generates the reissue receipt data (change receipt data) including, for example, the header character of "reissue" in accordance with the receipt reissue processing (step S56).

Next, the control unit 11 determines whether or not the generated reissue receipt data includes a membership code (step S57). If it is determined that the reissued receipt data is not included (step S57; No), the printing unit 13 issues a receipt handed to the customer who printed the header character of "reissue" based on the reissued receipt data (step S58).

On the other hand, when it is determined that the generated reissue receipt data includes the member code (step S57; Yes), the control unit 11 transmits the reissue electronic receipt data based on the generated reissue receipt data. It is prohibited (step S59). In this case, the reissue electronic receipt data may be generated to prohibit the transmission of the reissue electronic receipt data, or the generation of the reissue electronic receipt data may be prohibited to prohibit the transmission of the reissue electronic receipt data. May be. Then, the control unit 11 executes step S58.

As described above, according to the embodiment, when the batch cancellation process or the reissue process of the receipt is executed, if the changed receipt data includes the membership code, the transmission of the electronic receipt data is prohibited. Receipt data that does not need to be sent as electronic receipt data after the changed receipt data is not sent to the customer.

Further, according to the embodiment, the receipt data for which transmission of the electronic receipt data is prohibited is printed by the printing unit 13, so that the receipt of the changed receipt data can be reserved for store.

Further, according to the embodiment, when the changed receipt data includes the membership code, the receipt data is printed by the printing unit 13, so that the receipt of the changed receipt data can be used as a store copy. it can.

Note that, in addition to the operation of the collective cancel key 122 and the reissue key 123 described above, for example, when a receipt issuing key for a store copy is operated, the store clerk executes the product registration process and the customer himself performs the settlement process In the half self process, even when the recall key is operated before the settlement process, the control unit 11 performs the same process (that is, the process of executing the output to the printing unit 13 and prohibiting the transmission of the electronic receipt data). To execute.

FIG. 14 is a flowchart showing in detail the control process of step S25 when the control unit 11 determines that the return key 124 is operated in step S24.

In FIG. 14, when the return key 124 is operated, the control unit 11 inputs a return code, which is a key code indicating that the return key 124 has been operated (step S61). Then, the control unit 11 determines whether or not the receipt number has been input (step S62). The receipt number is described in the receipt handed to the customer or in the electronic receipt data displayed on the customer terminal, and the clerk reads the receipt number and inputs it from the operation unit 12.

The control unit 11 waits until the receipt number is input (step S62; No), and when determining that the receipt number is input (step S62; Yes), the control unit 11 responds to the input receipt number. The selected journal data is read from the data storage unit 17d (step S63).

Next, the control unit 11 determines whether or not the product code of the product to be returned has been input (step S65). When it is determined that the product code has been input (step S64; No), the control unit 11 stores the input product code in the data storage unit 17d (step S64; No). S65).

Next, the control unit 11 determines whether or not the execution key has been operated (step S66). When it is determined that it has not been operated (step S66; No), the control unit 11 returns to step S64, and when it is determined that it has been operated (step S66; Yes), the control unit 11 determines that the journal data has been read. A return process is executed from the product code of the product to be returned stored in step SP65 (step SP67).

Then, the control unit 11 (correction receipt data generating means 114) generates correction receipt data excluding the product sales data of the product code input in step S64, based on the return processing (step S68). Next, the control unit 11 (change receipt data generation means 112) generates return receipt data (change receipt data) corresponding to the commodity sales data to be returned, based on the commodity sales data of the commodity code input in step S64. Step S69).

Next, the control unit 11 (determination means 115) determines whether or not the generated correction receipt data and return receipt data include a member code (step S70).

When it is determined that the receipt data includes the membership code (step S70; Yes), the control unit 11 (control unit 113) determines the data of the receipt data in the unstructured format based on the generated corrected receipt data. Corrected electronic receipt data is generated by converting the format into a structured format (step S71). At this time, the return code input in step S61 is added. Further, the control unit 11 (control means 113) generates return electronic receipt data by converting the data format of the receipt data, which is an unstructured format, into a structured format based on the generated return receipt data (step). S72). At this time, the return code input in step S61 is added. Next, the control unit 11 (control means 113) sends the generated corrected electronic receipt data with the receipt number to the electronic receipt server 3 (step S73). In addition, the control unit 11 (control means 113) sends the generated return electronic receipt data with the receipt number to the electronic receipt server 3 (step S74).

Next, the control unit 11 (control means 113) outputs the generated return receipt data to the printing unit 13 (step S75). In this way, the control unit 11 issues a store copy receipt on which the merchandise sales data of the merchandise to be returned is printed based on the merchandise return receipt data. On the receipt for store copy, the product information of the returned product and the header character "returned" are printed.

If it is determined in step S70 that the receipt data does not include the member code (step S70; No), the control unit 11 executes the process of step S74 and issues a receipt on which the receipt data is printed. ..

In this way, when the return key 124 is operated, the control unit 11 executes the return process and generates corrected receipt data and return receipt data. When the membership code is included, the corrected electronic receipt data and the returned electronic receipt data are automatically generated, transmitted to the electronic receipt server 3, and printed by the printing unit 13 based on the returned receipt data. Issue a paper receipt.

FIG. 15 is a schematic diagram showing an example of corrected electronic receipt data generated by the return processing of FIG. The example of FIG. 15 is an example in which the product 2 is returned from the electronic receipt data of FIG. In the electronic receipt data of FIG. 10, electronic receipt data including the product 1, the product 2, and the product 3 is generated as the product sales data D1. However, since the product 2 has been returned, the product 2 in the example of FIG. New electronic receipt data that does not include the products 1 and 3 is generated.

FIG. 16 is a flowchart showing in detail the control process of step S25 when the control unit 11 determines that the register minus key 125 is operated in step S24.

In FIG. 16, when the register minus key 125 is operated, the control unit 11 inputs a register minus code which is a key code indicating that the register minus key 125 is operated (step S81). Then, the control unit 11 determines whether or not the receipt number is input (step S82). The receipt number is described in the receipt handed to the customer or in the electronic receipt data displayed on the customer terminal, and the clerk reads the receipt number and inputs it from the operation unit 12.

The control unit 11 waits until the receipt number is input (step S82; No), and when it is determined that the receipt number is input (step S82; Yes), the control unit 11 manages with the input receipt number. The stored journal data is read from the data storage unit 17d (step S83).

Next, the control unit 11 determines whether or not the execution key has been operated (step S84). When the operation is waited (step S84; No), and when it is determined that the operation is performed (step S84; Yes), the control unit 11 executes the registration minus process based on the journal data read in step S83 (step). S85). The register minus process is a process of canceling a transaction that has already been established. Then, the control unit 11 (change receipt data generating means 112) generates registration minus receipt data (change receipt data) based on the registration minus processing (step S86).

Next, the control unit 11 (determination unit 115) determines whether or not the generated registration minus receipt data includes a membership code (step S87). When it is determined that the data is included (step S87; Yes), the control unit 11 (control means 113) sets the data format of the registration minus receipt data, which is an unstructured format, to the structure based on the registration minus receipt data. The registration minus electronic receipt data is generated by converting into the digitalized form (step S88). At this time, the registration minus code input in step S81 is added. Then, the control unit 11 (control means 113) sends the generated cash register electronic receipt data to the electronic receipt server 3 with a receipt number (step S89). Then, the control unit 11 (control unit 113) outputs the registration minus receipt data to the printing unit 13 to execute the printing process (step S90), and stores the copy of the store copy paper on which the header character "registration minus" is printed. Issue a cashier receipt.

If it is determined in step S87 that the membership code is not included in the registration minus receipt data (step S87; No), the control unit 11 executes the process of step S90.

In this way, when the register minus key 125 is operated, the control unit 11 executes the register minus process and generates the register minus receipt data. If the membership code is included, the receipt electronic receipt data is automatically generated and transmitted to the electronic receipt server 3, and the receipt of the paper printed by the printing unit 13 based on the receipt receipt data. To issue.

Next, the control process of step S25 when the control unit 11 determines in step S24 that the partial cancel key 126 has been operated will be described with reference to the flowchart of FIG.
In FIG. 17, when the partial cancel key 126 is operated, the control unit 11 inputs a partial cancel code which is a key code indicating that the partial cancel key 126 has been operated (step S141). Then, the control unit 11 determines whether or not the receipt number is input (step S142). The receipt number is written in the receipt handed to the customer or in the electronic receipt data displayed on the customer terminal, and the clerk reads the receipt number and inputs it from the operation unit 12.

The control unit 11 waits until the receipt number is input (step S142; No), and when it is determined that the receipt number is input (step S1422; Yes), the control unit 11 manages with the input receipt number. The stored journal data is read from the data storage unit 17d (step S143).

Next, the control unit 11 determines whether or not the product code of the product to be canceled has been input (step S144). When it is determined that the product code has been input (Step S144; No), the control unit 11 stores the input product code in the data storage unit 17d (Step S144; No). S145).

Next, the control unit 11 determines whether the execution key has been operated (step S146). When it is determined that it has not been operated (step S146; No), the control unit 11 returns to step S144, and when it is determined that it has been operated (step S146; Yes), the control unit 11 writes the read journal data. Based on this, the registration minus process is executed (step SP147). Then, the control unit 11 (change receipt data generating means 112) generates registration minus receipt data (change receipt data) based on the registration minus processing (step S148).

Next, the control unit 11 executes the merchandise sales data process for the non-cancelled merchandise based on the journal data and the merchandise code of the canceled merchandise stored in step SP145 (step S149). Then, the control unit 11 (correction receipt data generation means 114) generates correction receipt data based on the product sales data processing (step S150).

Next, the control unit 11 (judgment means 115) judges whether or not the generated registration minus receipt data and corrected receipt data include a member code (step S151).

If it is determined that the data is included (step S151; Yes), the control unit 11 (control unit 113) sets the data format of the registration minus receipt data, which is an unstructured format, to the structure based on the registration minus receipt data. The registration minus electronic receipt data is generated by converting into the digitalized form (step S152). At this time, the partial cancellation code input in step S141 is added. The cash register minus electronic receipt data includes character data of "cash register minus".

Further, the control unit 11 (control means 113) converts the data format of the correction receipt data, which is an unstructured format, into the structured format based on the corrected receipt data to generate the corrected electronic receipt data (step). S153). At this time, the partial cancellation code input in step S141 is added. Then, the control unit 11 (control means 113) transmits the generated cash register electronic receipt data to the electronic receipt server 3 (step S154). Further, the control unit 11 (control means 113) sends the generated corrected electronic receipt data with the receipt number to the electronic receipt server 3 (step S155).

Then, the control unit 11 (control unit 113) outputs the registration minus receipt data to the printing unit 13 to execute the printing process (step S156), and stores the copy of the store copy paper on which the header character "registration minus" is printed. Issue a cashier receipt.

On the other hand, when it is determined in step S151 that the generated registration minus receipt data and the corrected receipt data do not include the member code (step S151; No), the control unit 11 prints the generated registration minus receipt data. The data is output to the printer 13 and the printing process is executed (step S157), and a register minus receipt for a store copy with the header character "Register minus" printed is issued. In addition, the control unit 11 outputs the generated correction receipt data to the printing unit 13 to execute the printing process (step S158), and issues the correction receipt of the paper handed to the customer on which the characters "partially canceled" are printed. To do.

The control unit 11 also performs the same processing when the return key 124, the cash register minus key 125, and the partial cancel key 126 are operated, for example, when a key for purchasing and changing the revenue stamp is operated. To do.

As described above, according to the embodiment, when the generated changed receipt data includes the customer specifying information for specifying a customer, the changed electronic receipt data is generated from the changed receipt data and transmitted to the external device. At the same time, since the print data based on the changed electronic receipt data is output to the printing unit, the changed receipt data can be transmitted to the customer as electronic receipt data and also printed by the printing unit 13.

In addition, according to the embodiment, when the return processing and the partial cancellation processing are executed, the changed electronic receipt data is transmitted in order to generate new corrected receipt data after the change due to the change in the transaction information. You can

Further, according to the embodiment, when it is determined that the changed receipt data includes the member code which is the customer identification information, the changed electronic receipt data is generated from the changed receipt data and transmitted to the external device. Since the print data based on the electronic receipt data is output to the printing unit 13, the electronic receipt data can be automatically transmitted.

Next, a flow of information transmission processing executed by the control unit 31 of the electronic receipt server 3 operating according to the electronic receipt management program 33b and the electronic receipt management processing and information transmission program 33c will be described. This will be described with reference to the flowchart shown in FIG.

When the control unit 31 of the electronic receipt server 3 receives the electronic receipt data transmitted from the POS terminal 1 via the communication I/F 32 (step S31; Yes), the electronic receipt management area 33a of the storage unit 33 for each company. It is stored as electronic receipt data (step S32). Then, the control unit 31 of the electronic receipt server 3 transmits the electronic receipt data stored in step S32 to the electronic receipt management server 4 (step S33), and returns to step S31.

Further, when the preset transmission timing comes (step S31; No → step S34; Yes), the control unit 31 of the electronic receipt server 3 electronically stores the electronic receipt data stored and managed in the electronic receipt management area 33a. The receipt is transmitted to the receipt management server 4 (step S35), and the process returns to step S31. By the transmission in step S35, for example, the electronic receipt data leaked from the transmission target in step S33 can be transmitted to the electronic receipt management server 4. Note that in step S35, control may be performed so that only unreceived electronic receipt data is transmitted.

Further, when it is determined in step S34 that the transmission timing is not preset (step S34; No), the control unit 31 determines whether there is a receipt data request from the POS terminal 1 (step S36). The receipt data request is transmitted from the POS terminal 1 in steps S52, S62, and S82.

When it is determined that the receipt data is requested (step S36; Yes), the control unit 31 transmits the receipt data designated by the receipt number received at the same time to the POS terminal 1 (step S37). When it is determined that the receipt data is not requested (step S36; No), the control unit 31 returns to step S31.

Next, the control unit 41 of the electronic receipt management server 4 operates in accordance with the electronic receipt management program 43c to perform the electronic receipt management process and the information transmission program 43d to execute the product information transmission process. Will be described with reference to the functional block diagram shown in FIG. 19 and the flowchart shown in FIG.

As shown in FIG. 19, the electronic receipt management program 43c and the information transmission program 43d executed by the electronic receipt management server 4 include an electronic receipt data storage unit 411, a corrected electronic receipt data storage unit 412, and a corrected electronic receipt information transmission unit 413. The module configuration includes the changed electronic receipt data storage unit 414. As the actual hardware, the CPU of the control unit 41 reads out and executes the electronic receipt management program 43c and the information transmission program 43d from the storage unit 43 to execute the electronic receipt data storage unit 411, the corrected electronic receipt data storage unit 412, and the correction. The electronic receipt information transmission means 413 and the changed electronic receipt data storage means 414 are executed.

The electronic receipt data storage unit 411 has a function of storing electronic receipt data generated by the merchandise sales data processing device 1 based on a transaction with a customer in a storage unit in a viewable manner.

The corrected electronic receipt data storage means 412 stores the changed corrected electronic receipt data, which is obtained by changing the electronic receipt data stored by the electronic receipt data storage means 411, in place of the electronic receipt data so that the electronic receipt data can be browsed. It has the function of storing in the department.

The corrected electronic receipt information transmission means 413 has a function of transmitting the corrected electronic receipt data stored in the corrected electronic receipt information storage means 412 to the terminal device 7 in response to a browsing request from the terminal device 7.

The changed electronic receipt data storage unit 414 has a function of storing the changed electronic receipt data obtained by changing the electronic receipt data stored by the electronic receipt data storage unit 411 in accordance with the change of the transaction in the storage unit.

As shown in FIG. 20, the control unit 41 of the electronic receipt management server 4 determines whether or not the electronic receipt data transmitted from the electronic receipt server 3 of each company is received via the communication I/F 42 ( Step S101).

When it is determined that the electronic receipt data is received (step S101; Yes), the control unit 41 determines whether or not the receipt number received at the same time already exists (step S102). This determination is made based on whether or not the received receipt number exists in the receipt number portion 43a1 of the electronic receipt management area 43a (step S102).

When it is determined that the electronic receipt data does not exist (step S102; No), the control unit 41 (electronic receipt data storage unit 411) stores new electronic receipt data in the electronic receipt data unit 43a21 in association with the received receipt number. (Step S103). Then, the control unit 41 stores the flag “1” in the display permission flag unit 43a22 in correspondence with the stored new electronic receipt data, thereby setting the electronic receipt data as viewable (step S104).

When it is determined that the received receipt number exists (step S102; Yes), the control unit 41 then determines whether the received electronic receipt data includes a return code (step S102). S105). If it is determined that the item is included (step S105; Yes), the control unit 41 executes the electronic receipt process for returned goods shown in FIG. 21 (step S106).

When it is determined that the received electronic receipt data does not include the return code (step S105; No), the control unit 41 then determines whether or not the received electronic receipt data includes a registration minus code. Is determined (step S107). When it is determined that the information is included (step S107; Yes), the control unit 41 executes the registration minus electronic receipt process shown in FIG. 22 (step S108).

When it is determined that the received electronic receipt data does not include the registration minus code (step S107; No), the control unit 41 then determines whether the received electronic receipt data includes a partial cancellation code. It is determined whether or not (step S109). When it is determined that it is included (step S109; Yes), the control unit 41 executes the electronic receipt process of partial cancellation shown in FIG. 23 (step S110). When it is determined that the partial cancellation code is not included (step S109; No), the control unit 41 returns to step S101 and stands by.

On the other hand, when it is determined in step S101 that the electronic receipt data is not received (step S101; No), the control unit 41 determines whether or not there is an inquiry for the electronic receipt data from the mobile terminal 7 (step). S121). When it is determined that there is (step S121; Yes), the control unit 41 reads the corresponding electronic receipt data from the electronic receipt management area 43a (step S122). Then, the control unit 41 (correction electronic receipt data transmitting unit 413) transmits the read electronic receipt data to the mobile terminal 7 that made the inquiry (step S123).

FIG. 21 is a flowchart showing the electronic receipt process for returned goods, which is shown in step S106. The control unit 41 (changed electronic receipt data storage means 414) stores the received returned electronic receipt data (changed electronic receipt data) in the electronic receipt data unit 43a31 corresponding to the received receipt number (step S161). Further, the control unit 41 (correction electronic receipt data storage unit 412) stores the received correction electronic receipt data in the electronic receipt data unit 43a41 corresponding to the received receipt number (step S161).

Next, the control unit 41 sets the flag of the displayable flag unit 43a22 to "0" to make the original electronic receipt data inaccessible (step S162). Next, the control unit 41 sets the flag of the displayable flag unit 43a32 and the flag of the displayable flag unit 43a42 to “1” and stores the returned electronic receipt data stored in the electronic receipt data unit 43a31 and the electronic receipt data unit 43a41. The corrected electronic receipt data is set to be viewable (step S163).

Next, the control unit 41 transmits a message indicating that the returned electronic receipt data and the corrected electronic receipt data can be browsed to the corresponding mobile terminal 7 (step S164).

FIG. 22 is a flow chart showing the electronic cash receipt processing of cash register minus shown in step S108. The control unit 41 (changed electronic receipt data storage unit 414) stores the received registration minus electronic receipt data (changed electronic receipt data) in the electronic receipt data unit 43a31 corresponding to the received receipt number (step S171).

Next, the control unit 41 executes the erasing process of the electronic receipt data stored in the electronic receipt data unit 43a21 based on the registration minus electronic receipt data stored in the electronic receipt data unit 43a31 (step S172). Then, the control unit 41 sets the flag of the displayable flag unit 43a32 to "0", and makes the registration minus electronic receipt data stored in the electronic receipt data unit 43a31 inaccessible (step S173). Then, the control unit 41 sets the flag of the displayable flag unit 43a22 to "0" to make the original electronic receipt data stored in the electronic receipt data unit 43a21 inaccessible (step SP174).

FIG. 23 is a flowchart showing the partially canceled electronic receipt process shown in step S110. The control unit 41 (changed electronic receipt data storage unit 414) stores the received registration minus electronic receipt data (changed electronic receipt data) in the electronic receipt data unit 43a31 corresponding to the received receipt number (step S181). Further, the control unit 41 (correction electronic receipt data storage unit 412) stores the received correction electronic receipt data in the electronic receipt data unit 43a41 corresponding to the received receipt number (step S181).

Next, the control unit 41 executes the erasing process of the electronic receipt data stored in the electronic receipt data unit 43a21 based on the registration minus electronic receipt data stored in the electronic receipt data unit 43a31 (step S182). Then, the control unit 41 sets the flag of the displayable flag unit 43a32 to "0" to make the registration minus electronic receipt data stored in the electronic receipt data unit 43a31 inaccessible (step S183). Then, the control unit 41 sets the flag of the displayable flag unit 43a22 to "0" to make the electronic receipt data stored in the electronic receipt data unit 43a21 inaccessible (step SP184).

Next, the control unit 41 sets the flag of the displayable flag unit 43a42 to "1" and sets the corrected electronic receipt data stored in the electronic receipt data unit 43a41 to be viewable (step S185).

Next, the control unit 41 transmits a message indicating that the corrected electronic receipt data can be browsed to the corresponding mobile terminal 7 (step S186).

In such an embodiment, when the return processing is executed for the transaction in which the transaction is completed and the electronic receipt data is generated, the control unit 41 receives the returned electronic receipt data and the corrected electronic receipt data from the electronic receipt server 3. To do. After receiving these electronic receipt data, when there is an inquiry for viewing the electronic receipt data from the mobile terminal 7, the electronic receipt management server 4 causes the returned electronic receipt data corresponding to the display permission flag portion with the flag “1”. And the corrected electronic receipt data is transmitted to the mobile terminal 7. Electronic receipt data before the flag is set to "0" is not transmitted. That is, the mobile terminal 7 can view the returned electronic receipt data and the corrected electronic receipt data after the return processing, but cannot browse the original electronic receipt data.

Further, in such an embodiment, when the transaction minus process is executed for the transaction for which the transaction is completed and the electronic receipt data is generated, the control unit 41 receives the transaction minus electronic receipt data from the electronic receipt server 3. .. After receiving the checkout electronic receipt data, when there is an inquiry for viewing the electronic receipt data from the mobile terminal 7, the control unit 41 causes the mobile terminal 7 to check the original electronic receipt data as well as the checkout electronic receipt data. Also does not send. That is, the mobile terminal 7 cannot browse both the original electronic receipt data and the electronic receipt data that is organized.

Further, in such an embodiment, when a partial cancellation process is executed for a transaction in which the transaction is completed and electronic receipt data is generated, the control unit 41 corrects from the electronic receipt server 3 to register minus electronic receipt data. Receive electronic receipt data. After receiving these electronic receipt data, when there is an inquiry for viewing the electronic receipt data from the mobile terminal 7, the electronic receipt management server 4 causes the corrected electronic receipt data corresponding to the display permission flag portion with the flag “1”. Is transmitted to the mobile terminal 7. The registration minus electronic receipt data whose flag is set to "0" and the electronic receipt data before that are not transmitted. That is, the mobile terminal 7 can view the corrected electronic receipt data after the partial cancellation process, but cannot view the registration minus electronic receipt data and the original electronic receipt data.

Next, the flow of electronic receipt receiving processing executed by the control unit 71 of the mobile terminal 7 operating according to the electronic receipt correspondence program 75a and operating according to the electronic receipt viewing program 75b will be described. , And will be described with reference to FIGS.

As shown in FIG. 24, the electronic receipt correspondence program 75a and the electronic receipt browsing program 75b executed by the mobile terminal 7 have a module configuration including a member association unit 711, an electronic receipt reception unit 712, and an electronic receipt display unit 713. ing. As the actual hardware, the CPU of the control unit 71 reads out the electronic receipt correspondence program 75a and the electronic receipt browsing program 75b from the storage unit 75 and executes them to load the above respective units on the RAM, and the member association means 711, electronic The receipt receiving means 712 and the electronic receipt displaying means 713 are generated on the RAM.

The member associating means 711 associates the membership code of a predetermined customer. The electronic receipt receiving unit 712 receives electronic receipt data from the electronic receipt management server 4. The electronic receipt display unit 713 displays the electronic receipt data received by the electronic receipt receiving unit 712 on the display unit 73.

As shown in FIG. 25, first, the member association unit 711 of the mobile terminal 7 accesses the electronic receipt management server 4 and executes the authentication process by inputting the member code and password (step S131). As a result, the mobile terminal 7 is associated with the membership code of a predetermined customer.

After the authentication, the electronic receipt receiving unit 712 of the mobile terminal 7 receives the electronic receipt data stored and managed in the electronic receipt management area 43a of the electronic receipt management server 4 corresponding to the input membership code (step). S132). When the electronic receipt data is associated with additional information, the additional information is also received from the electronic receipt management server 4. The receipt data may be received by e-mail.

Next, the electronic receipt display unit 713 of the mobile terminal 7 displays the electronic receipt data and the like received by the electronic receipt receiving unit 712 on the display unit 73 (step S133), and ends the process.

FIG. 26 is a diagram showing an example of the electronic receipt G2 displayed on the display unit 73 of the mobile terminal 7. The electronic receipt G2 is displayed with the same layout and contents as the receipt printed on the paper. Further, in the electronic receipt G2, the cursor following the input of the operation unit 72 can be used to focus the product a or the like showing the traded product. Further, FIG. 26 shows an example in which the electronic receipt G2 is provided with a store name logo portion G21 for displaying a store name logo, a banner display portion G22 for displaying advertisements, and the like.

The display form of the receipt data does not necessarily have to match the image of the receipt printed on the paper. However, the receipt data is a substitute for a paper receipt and serves as electronic merchandise purchase certification information for proving that a merchandise has been purchased. Therefore, FIG. 26 shows an example in which the following information is displayed for use when presenting it as product purchase certification information.
・Store name ・Purchase date and time ・Purchased product details ・Total sales amount ・Deposit amount ・Change amount ・Cash register number ・Transaction number

Here, when the URL (access information) of the promotion management server 6 or the like is set as the additional information for any of the products a, this URL is linked to the corresponding product name or access to this URL is made. An icon b or the like, which is an operator for instructing, is displayed.

For example, when the access destination indicated by the URL is a server device (for example, the promotion management server 6) that receives an application for a predetermined campaign, the control unit 71 of the mobile terminal 7 controls the promotion management in response to pressing the icon b or the like. The server 6 is accessed and the processing relating to the application is executed. The membership code of the own device, which is held in the receipt data or the like, may be transmitted when the access destination is accessed. Then, the promotion management server 6 manages the application history for each campaign type in association with the member code for identifying each member.

When a plurality of receipt data are received, a selection screen may be displayed in which each receipt data can be selected based on the purchase date, company code, etc. included in the receipt data. In this case, the electronic receipt display unit 713 displays the receipt data selected from the selection screen on the display unit 73.

Although the embodiments of the present invention have been described above, these embodiments are presented as examples and are not intended to limit the scope of the invention. These embodiments can be implemented in various other forms, and various omissions, replacements, changes, and combinations can be made without departing from the spirit of the invention. These embodiments and their modifications are included in the scope and gist of the invention, and are also included in the invention described in the claims and the scope of equivalents thereof.

For example, in the above embodiment, the code reading unit 15 is used to input the membership code and the like, but the present invention is not limited to this, and other methods may be used to input the membership code and the like. Specifically, the POS terminal 1 and the mobile terminal 7 are provided with a short-distance wireless communication unit such as NFC (Near Field Communication) or Bluetooth (registered trademark) so that the member code and the like can be transmitted and received by the short-distance wireless communication. May be In this case, the mobile terminal 7 holds the membership code and the like in the storage unit 75, an IC tag (not shown), and the like.

Further, in the above-described embodiment, the member code or the like is input from the mobile terminal 7, but the present invention is not limited to this, and the member code such as an IC card or a magnetic card may be input. .. When an IC card is used, the POS terminal 1 has a reading/writing unit such as an IC card reader/writer. When a magnetic card is used, the POS terminal 1 is equipped with a magnetic card card reader/card writer or the like.

Further, in the above-described embodiment, the electronic receipt server 3 is provided in the head office P2, but the present invention is not limited to this, and the electronic receipt server 3 for the store may be provided in the store P1. In this case, the POS terminal 1 outputs the electronic receipt data to the electronic receipt server 3 connected to the in-store network N1 of the own store, and the electronic receipt server 3 manages the electronic receipt via the in-store network N1 and the network N2. The electronic receipt data is transmitted to the server 4.

In the above embodiment, the electronic receipt data generated by the POS terminal 1 is output to the electronic receipt management server 4 via the electronic receipt server 3, but the present invention is not limited to this. The electronic receipt data may be directly output to the electronic receipt management server 4 by accessing the electronic receipt management server 4 via.

Further, in the above-described embodiment, the mobile terminal 7 is configured to receive the electronic receipt data via the electronic receipt management server 4, but the present invention is not limited to this, and the electronic receipt data may be directly received from the POS terminal 1. Good. In this case, the POS terminal 1 outputs the generated electronic receipt data to the mobile terminal 7 connected via the in-store network N1 or the short-range wireless communication unit (not shown). In this case, the POS terminal 1 may perform the authentication process.

Further, in the above embodiment, the product data file is stored in the POS terminal 1, but the present invention is not limited to this. The store server 2 may store the product data file so that the POS terminal 1 can refer to it.

Further, in the above embodiment, the returned electronic receipt data and the corrected electronic receipt data can be browsed in the returned goods process, but only the corrected electronic receipt data may be browsed.

Further, in the above embodiment, when the corrected electronic receipt information is stored in the electronic receipt management area 43a, the electronic receipt information of the electronic receipt information section 43a21 is stored in the other electronic receipt information section 43a31 while being stored. Alternatively, the electronic receipt information in the electronic receipt information section 43a21 may be overwritten. In this case, since the latest electronic receipt information is always stored in the electronic receipt information section 43a21, the other electronic receipt information section and the display permission flag section are unnecessary.

1 POS terminal 3 electronic receipt server 4 electronic receipt management server 7 mobile terminal 11 control unit 12 operation unit 13 printing unit 14 display unit 15 code reading unit 16 communication I/F
17 Storage Unit 111 Electronic Receipt Data Transmission Means 112 Modified Receipt Data Generation Means 113 Control Means 114 Corrected Receipt Data Generation Means 115 Judgment Means 411 Electronic Receipt Data Storage Means 412 Corrected Electronic Receipt Data Transmission Means 413 Corrected Electronic Receipt Information Transmission Means 414 Modified Electronics Receipt data storage means

JP, 2011-90375, A

Embodiments of the present invention relate to a sales data processing device, a program, and an electronic receipt system .

The sales data processing device according to the embodiment includes a journal data acquisition unit that reads the journal data from a storage unit that stores journal data based on receipt data that includes transaction contents of a payment target product, and a product that is excluded from the payment target. Based on the change receipt data including data and the journal data read by the journal data acquisition unit, a correction receipt data generation unit that generates correction receipt data including the changed transaction content, the change receipt data and the When the corrected receipt data includes the customer code, the corrected receipt data is generated based on the corrected receipt data, and when the modified receipt data and the corrected receipt data do not include the customer code, the modified receipt data is printed on a sheet. A corrected electronic receipt data generation unit .

A program according to an embodiment includes a computer of a sales data processing device, a journal data acquisition unit that reads the journal data from a storage unit that stores journal data based on receipt data including transaction details of a product to be settled, and the settlement target. Correction receipt data generating means for generating correction receipt data including the changed transaction content based on the change receipt data including the data of the product excluded from the above and the journal data read by the data acquisition means, and the change If the receipt data and the corrected receipt data include a customer code, generate corrected electronic receipt data based on the corrected receipt data, and if the changed receipt data and the corrected receipt data do not include a customer code, change the receipt data and correcting the electronic receipt data generating means for printing on paper, and to be function.

Claims (6)

Storage part,
An electronic receipt data storage means for storing in the storage unit the electronic receipt data based on the transaction with the customer generated by the product sales data processing device so that the electronic receipt data can be browsed;
Due to the change of the transaction, the corrected electronic receipt data after changing the electronic receipt data is stored in the storage unit in a viewable manner, and the electronic receipt data stored by the electronic receipt data storage unit is not viewable. Correction electronic receipt data storage means for changing to
Corrected electronic receipt data transmission means for transmitting the corrected electronic receipt data to the terminal device in response to a browsing request from the terminal device,
An electronic receipt management server equipped with. The electronic receipt data storage means stores the electronic receipt data with flag information that can be browsed from the terminal device, and the corrected electronic receipt data storage means stores the corrected electronic receipt data in the terminal device. From which the flag information attached to the electronic receipt data stored by the electronic receipt data storage means is changed to be inaccessible.
The electronic receipt management server according to claim 1. The corrected electronic receipt data is received from the merchandise sales data processing device when the merchandise sales data processing device executes a return process or a partial cancellation process,
The electronic receipt management server according to claim 1. A change electronic receipt data storage means is further provided for storing, in the storage unit, changed electronic receipt data obtained by changing the electronic receipt data stored by the electronic receipt data storage means in accordance with the change of the transaction.
The electronic receipt management server according to claim 1. The modified electronic receipt data storage means stores the modified electronic receipt data in the storage unit with flag information indicating that browsing is not possible.
The electronic receipt management server according to claim 4. A computer with a storage unit,
An electronic receipt data storage means for storing in the storage unit the electronic receipt data based on the transaction with the customer generated by the product sales data processing device so that the electronic receipt data can be browsed;
Due to the change of the transaction, the corrected electronic receipt data after changing the electronic receipt data is stored in the storage unit in a viewable manner, and the electronic receipt data stored by the electronic receipt data storage unit is not viewable. Correction electronic receipt data storage means for changing to
Corrected electronic receipt data transmission means for transmitting the corrected electronic receipt data to the terminal device in response to a browsing request from the terminal device,
A program to make it work.

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