JP2020107983A - Information processing system, portable terminal, program, and information processing method - Google Patents

Abstract

To provide a service based on position information by acquiring position information of a portable terminal with a simple method.SOLUTION: When a portable terminal detects an origination to another telephone or an incoming call from another telephone, data including position information acquired by a GPS function of the portable terminal is transmitted to a server. The server records start date and time of an origination or an incoming call, an originator number, a recipient number, and position information. A location of the portable terminal is identified on a server side on the basis of position information, so that a service is provided on the basis of an identified location.SELECTED DRAWING: Figure 1

Description

The present invention relates to an information processing system using a telephone function, a mobile terminal, a program, and an information processing method.

Conventionally, there is a service that obtains location information of a mobile phone and uses the obtained location information. For example, in the system described in Patent Document 1, when a server (base station or switch) receives a call request from a mobile phone, the position information of another mobile phone is acquired from the switch, and the acquired position information is acquired by the mobile phone. Send to.

JP, 2010-219644, A

However, in the system described in Patent Document 1, the position information of another mobile phone is acquired from the exchange based on that the base station or the exchange receives the call request from the mobile phone, and the mobile phone of the caller side is acquired. There is room for improvement in order to provide a variety of services by acquiring the location information of the mobile terminal by a simple method, as it allows the user to select whether to make a call by telephone.

Therefore, an object of the present invention is to obtain position information of a mobile terminal by a simple method and provide a service based on the position information.

The present invention adopts the following configurations in order to solve the above problems.

One example of the configuration of the present invention is an information processing system including a mobile terminal and a server. The mobile terminal includes at least one of a location information acquisition unit that acquires location information of the mobile terminal, a call from the mobile terminal to another phone, and an incoming call from the other phone to the mobile terminal. An outgoing/incoming call detecting unit for detecting, and a transmitting unit for transmitting data including the position information to the server when the outgoing or incoming call is detected by the outgoing/incoming call detecting unit. The server includes a receiving unit that receives the data transmitted by the transmitting unit of the mobile terminal, and a storage control unit that stores the data received by the receiving unit in a storage unit.

According to the above, when the mobile terminal detects one of a call to another phone and an incoming call from another phone, the mobile terminal transmits data including position information to the server. With this, the mobile terminal can send the position information to the server only by making or receiving a call, and can send the position information of the mobile terminal to the server by a simple method.

Further, in another configuration, the transmission unit may transmit the data to the server at a timing at which the outgoing/incoming call detection unit detects a call to the other telephone.

According to the above, data is transmitted at the timing when the outgoing/incoming call detecting means detects the call to another telephone, so the location information of the mobile terminal should be stored in the server before the communication with the other telephone is established. You can Thereby, for example, the user of the other telephone can grasp the whereabouts of the user of the mobile terminal during the call in real time.

Further, in another configuration, when the outgoing or incoming call detection unit detects the outgoing call or the incoming call, the transmission unit may transmit the data until the communication between the mobile terminal and the other telephone is established. May be transmitted to the server.

According to the above, data is transmitted at the timing when the outgoing/incoming call detecting means detects the call to another telephone, so the location information of the mobile terminal should be stored in the server before the communication with the other telephone is established. You can

Further, in another configuration, the transmission unit may transmit the data to the server when communication between the mobile terminal and the other telephone is completed.

According to the above, it is possible to transmit the position information at the time when the communication between the mobile terminal and the other telephone is completed, to the server.

In another configuration, the information processing system may include attendance management means for managing the attendance status of the user of the mobile terminal based on the data transmitted by the transmitting means.

According to the above, for example, the management side can manage the attendance status of the user only by calling the management side of the user of the mobile terminal.

Further, in another configuration, the attendance management means may include attendance determination means for determining whether or not the user is working at a predetermined place based on the position information.

Based on the above, it is possible to determine whether or not the user is working at a predetermined place.

In another configuration, the information processing system displays a location specifying unit that specifies a location of the user of the mobile terminal based on the position information, and a display unit that displays information indicating the whereabouts specified by the location specifying unit. Display control means for displaying on.

According to the above, the whereabouts of the user of the mobile terminal can be displayed.

Further, in another configuration, the transmitting unit may transmit the data including the position information, information indicating a date and time of calling or receiving, and information indicating a telephone number of calling or receiving to the server. Good.

Based on the above, in addition to the position information, the date and time of the call and the telephone number can be transmitted to the server, and the history of the call can be recorded.

Further, in another configuration, the transmission unit may transmit the data to the server when the outgoing/incoming call detection unit detects an outgoing call to a specific telephone number or an incoming call from a specific telephone number. ..

According to the above, when a call is made to a specific telephone number or an incoming call is made from a specific telephone number, data including position information can be transmitted to the server.

Further, another invention may be a mobile terminal capable of communicating with a server via a network. The mobile terminal includes position information acquisition means for acquiring position information of the mobile terminal, and outgoing/incoming call detection means for detecting a call from the mobile terminal to another phone or an incoming call from the other phone to the mobile terminal. And a transmitting means for transmitting data including the position information to the server when the outgoing or incoming call detecting means detects the outgoing call or the incoming call.

Further, another invention may be a program executed by the computer of the mobile terminal. Further, another invention may be an information processing method executed in the above information processing system.

According to the present invention, the mobile terminal can transmit the position information to the server in response to the detection of the outgoing call or the incoming call.

The figure which shows an example of a structure of the information processing system 1. The figure which shows an example of the attendance management system using the positional information from the smart phone 10. The figure which shows an example of the vehicle dispatch reception system using the positional information from the smart phone 10. The flowchart which shows the detail of the process performed in the smart phone 10. Flowchart showing details of processing performed in the history management server 20. Flowchart showing an example of processing when the call history information recorded in the history management server 20 is applied to the attendance management system A flow chart showing an example of processing when the call origination/receipt history information recorded in the history management server 20 is applied to the vehicle dispatch reception system.

(Example of information processing system)
An information processing system 1 according to an embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a diagram illustrating an example of the configuration of the information processing system 1.

As shown in FIG. 1, the information processing system 1 includes a plurality of smartphones 10 as an example of a mobile terminal and a history management server 20. The smartphone 10 and the history management server 20 are connected via a network such as the Internet.

Each smartphone 10 is a mobile terminal used by each user. The smartphone 10 may be, for example, a tablet terminal, a portable personal computer, or the like. The smartphone 10 is connected to a mobile communication network such as 3G and 4G. The smartphone 10 can be connected to a wireless LAN and can be connected to the Internet via the wireless LAN.

The smartphone 10 has a telephone function. A user of the smartphone 10 can use the telephone function to talk with a user of another telephone (another fixed telephone, mobile telephone, smartphone, etc.) 40 via a telephone network including a mobile communication network. Note that an application for realizing a telephone function via the Internet may be installed on the smartphone 10. In this case, the smartphone 10 and the other telephone 40 communicate with each other via the Internet, so that the user of the smartphone 10 and the user of the other telephone 40 can talk with each other.

In addition, the smartphone 10 has a GPS (Global Positioning System) function and can calculate the position information of the own device based on the signal from the artificial satellite and/or the signal from the base station.

Further, the smartphone 10 includes an incoming/outgoing call detecting unit 101 and an information transmitting unit 102. Although illustration is omitted, the smartphone 10 includes a processor, a memory, a storage unit (for example, a non-volatile memory such as a flash memory) for storing an application program, and a communication for communicating with a mobile communication network (base station). Means, a communication means for communicating with the wireless LAN access point, a microphone, a speaker, and the like. The processor of the smartphone 10 functions as the incoming and outgoing call detection unit 101 and the information transmission unit 102 by executing the application program stored in the storage unit.

The outgoing/incoming call detection means 101 detects that the smartphone 10 has made a call to the other telephone 40 or that the other telephone 40 has received an incoming call by the telephone function. Specifically, when a call is made from the smartphone 10 to the phone number of the other phone 40 based on a user's operation, another call is made before communication (call) is established between the smartphone 10 and the other phone 40. The call to the telephone 40 is detected. The outgoing/incoming call detection unit 101 also detects an incoming call from the other telephone 40 before communication (call) is established between the smartphone 10 and the other telephone 40. Here, when the communication (call) between the smartphone 10 and the other telephone 40 is established, it means that the called party responds to the call from the calling party to the called party, and the call between the calling party and the called party becomes possible. is there. The callee's response is not limited to the user of the other telephone 40, and may be performed by an automatic voice response system. It should be noted that the outgoing/incoming call detection means 101 may detect an outgoing call to another telephone 40 or an incoming call from another telephone 40 in response to the establishment of communication between the smartphone 10 and the other telephone 40.

The information transmitting unit 102 acquires the position information calculated by the GPS function when the outgoing/incoming call detecting unit 101 detects an outgoing call to the other telephone 40 or an incoming call from the other telephone 40, and acquires the positional information. The included data is transmitted to the history management server 20. Specifically, the information transmitting unit 102 transmits to the history management server 20 data including at least position information (for example, information about latitude and longitude), start date and time, end date and time, caller number, and callee number. To do.

Further, the information transmitting means 102 may transmit the information included in the data in the form of electronic mail to the mail server 30 on the Internet.

The start date and time is the date and time when an outgoing call to another telephone 40 or an incoming call from another telephone 40 is detected. The end date and time is the date and time when the call to the other telephone 40 or the call from the other telephone 40 is finished. For example, when the communication between the smartphone 10 and the other telephone 40 is established and then the communication ends, the end date and time is the date and time when the communication ends. Further, for example, after the call is made to the other phone 40 and before the call is canceled by the user of the smart phone 10 before the communication between the smartphone 10 and the other phone 40 is established, the end date and time Is the date and time when the call was canceled. Further, for example, after an incoming call is received from the other phone 40, the incoming call is canceled by the user of the smartphone 10 or the other phone 40 before the communication between the smartphone 10 and the other phone 40 is established. In this case, the end date and time is the date and time when the incoming call was canceled.

The caller number is the caller's telephone number. The called party number is the telephone number of the called party. For example, when the smartphone 10 detects a call to the other phone 40, the caller number is the phone number of the smartphone 10 and the callee number is the phone number of the other phone 40. When the smartphone 10 detects an incoming call from the other telephone 40, the caller number is the telephone number of the other telephone 40 and the called party number is the telephone number of the smartphone 10.

The data transmitted from the smartphone 10 to the history management server 20 may include, in addition to the above-described information, information indicating whether the smartphone 10 has transmitted or received. Alternatively, the data may include information indicating the phone number of the smartphone 10 in addition to the information described above. Since the information is included in the data and transmitted to and recorded in the history management server 20, it is possible for the history management server 20 side to know whether the smartphone 10 has transmitted or received.

When data is transmitted from the smartphone 10 via the Internet, the history management server 20 receives the data and records it in the database as an outgoing/incoming call history. The history management server 20 may be composed of a single server or a plurality of servers. For example, the history management server 20 includes a server that receives data from the smartphone 10 and outputs the information recorded in the database to other users, and a database server that provides the database, and these servers are network. It may be configured by being connected by (LAN, Internet, etc.).

In the present embodiment, various services are provided by using the position information transmitted in response to the detection of the outgoing call or incoming call by the outgoing/incoming call detection means 101. Below, the service which used the positional information from the smart phone 10 is demonstrated.

FIG. 2 is a diagram illustrating an example of the attendance management system using the position information from the smartphone 10.

As shown in FIG. 2, the attendance management system includes a history management server 20 and an attendance management server 21. The configuration of the attendance management system shown in FIG. 2 is merely an example. For example, the history management server 20 and the attendance management server 21 may be configured by a single server to construct an attendance management system. Further, the attendance management system may be configured by a history management server 20 including a single or a plurality of servers and an attendance management server 21 including a single or a plurality of servers.

In the main attendance management system, it is assumed that the managed person who is the subject of management will perform attendance management of the managed person when working at a business trip destination, home, dispatch destination, etc. due to a business trip, telecommuting, dispatch, etc. doing. For example, when the management target is a dispatched worker, the dispatched worker is dispatched from the dispatching company that is the dispatching source to the dispatching destination and works at the dispatching destination. The dispatching company manages the attendance of the dispatched worker using the main attendance management system.

For example, when the management target person is a dispatched worker, the dispatched worker uses the smartphone 10 to call the dispatching agency that is the dispatching source before starting work at the dispatched destination. Further, the dispatched worker uses the smartphone 10 to make a call to the dispatching company which is the dispatching source when the work at the workplace is completed. As described above, the smartphone 10 transmits the position information to the history management server 20 in response to the call to the dispatch source telephone number. The history management server 20 records the start date and time when the call is started, the caller number, the callee number, the position information, and the like.

The attendance management server 21 includes an embossing unit 211 for recording the time when the dispatched worker goes to the dispatch destination and the time when the dispatched worker leaves the place, a place identifying unit 212 for identifying a place where the dispatched worker calls, and an attendance judging unit 213, Also, it has an attendance information output means 214 for outputting the attendance status of the dispatched worker. Although not shown, the attendance management server 21 includes a processor, a memory, and a storage unit. The processor of the attendance management server 21 functions as each of these means by executing a predetermined program.

Specifically, the embossing means 211 acquires the start date and time or the end time from the history management server 20, and records the acquired time as the attendance time or the departure time. For example, when the start date and time or the end date and time included in the data from the smartphone 10 of the dispatched worker is a predetermined attendance time zone (for example, between 9:00 and 10:00), the embossing means 211 starts or ends the date and time. Be recorded as attendance time. Further, when the start date/time or the end date/time is a predetermined work-out time zone, the embossing means 211 records the start date/time or the end date/time as the work-out time. The attendance management server 21 may store an in-work flag indicating whether or not each dispatched worker is working at the work place. In this case, the embossing unit 211 determines whether the dispatched worker is currently working based on the in-work flag, and when it is determined that the dispatched worker is not working, records the start date and time or the end date and time as the attendance time. You may. Further, when it is determined that the user is working based on the working flag, the embossing unit 211 may record the start date and time or the end date and time as the leaving time.

The place identifying means 212 also obtains position information from the history management server 20 and identifies the current whereabouts of the dispatched worker who made the call. The attendance determination means 213 determines whether or not the specified whereabouts of the dispatched worker is the dispatched destination of the dispatched worker, and records information indicating whether attendance or absenteeism based on the determination result.

Further, the attendance information output means 214 outputs attendance information (information indicating attendance or absence, attendance time, leave time, etc.) of each dispatched worker in response to a request from the administrator terminal in the dispatch company. For example, the attendance information output means 214 responds to a request from the administrator terminal in real-time attendance information of a dispatched worker, attendance information on a designated day, attendance information of the month, and a designated period (1 month, 2 months). Etc.) to provide attendance information. For example, the attendance information output means 214 may provide attendance information to the administrator terminal in a format to be displayed on the Web screen, a CSV file format, or the like.

As described above, when the person to be managed works at a place different from the dispatching source or the workplace where attendance management is performed, he/she only needs to make a phone call to the company of the dispatching source or the employer by using the smartphone 10, , You can stamp the time of leaving work. In addition, the dispatching source and the work place who perform attendance management can confirm the position of the management target person who made a phone call, and can confirm whether the management target person actually works at the planned place. ..

In the above, an example in which the attendance management system is used when the dispatching company manages the dispatched workers has been described, but the management target person on the management side is not limited to the dispatched workers. For example, the management target person may be an employee directly employed by the managing company or the like.

For example, employees who perform sales (hereinafter, sales employees) may be managed using the attendance management system. For example, when a sales employee visits a customer company or visits a sales charge area, the sales employee makes a phone call to his/her work place by using the smartphone 10 and reports it as a daily report. The history management server 20 records the time when the call is made and the position information. The contents reported by telephone may be automatically converted into text by voice recognition and stored in the history management server 20. Further, the time, position information, report contents, etc. recorded in the history management server 20 are read into the attendance management server 21, the above-mentioned marking means 211 records the visit time, and the attendance determination means 213 uses the place specifying means 212. Based on the specified place, it is determined whether or not the planned place to visit has been visited. Such information may be recorded in the attendance management server 21. Thus, it is possible to record whether the sales employee is working at the scheduled place at the scheduled time, and it is possible to record and refer to the attendance status of the sales employee.

Further, the attendance management system may be used when managing teleworkers. When managing a teleworker, the teleworker uses the smartphone 10 to call the work place when starting or ending the work. As described above, the history management server 20 records the time when the call is made and the position information. Teleworkers can also work from places other than home. Therefore, when managing the teleworker, the attendance determination means 213 does not have to determine whether or not he/she is at home based on the location identified by the location identification means 212. In this case, the attendance management server 21 may record the work start time, the work end time, and the specified place.

Further, the attendance management system may be used when the security company manages the work status of security guards. Each security officer works at a predetermined security destination. When the guard starts or finishes working at the guard, he/she calls the guard company using the smartphone 10. As described above, the history management server 20 records the time when the call is made and the position information. The time, position information, report contents, etc. recorded in the history management server 20 are read by the attendance management server 21, the above-mentioned marking means 211 stamps the start time or end time of work, and the attendance determination means 213 indicates the location. Based on the location identified by the identifying means 212, it is determined whether or not the user is at a predetermined security destination. Such information may be recorded in the attendance management server 21. Thus, it is possible to record whether or not the guard is working at the scheduled place at the scheduled time, and it is possible to record and refer to the attendance status of the guard.

Next, another service using the position information from the smartphone 10 will be described. FIG. 3 is a diagram showing an example of a vehicle dispatch receiving system using position information from the smartphone 10.

The vehicle allocation reception system is used, for example, by a taxi company for reception of taxi allocation. The vehicle allocation reception system includes a history management server 20 and a vehicle allocation management server 22. The reception terminal is a terminal of a user who performs a vehicle dispatch reception work, and is connected to the vehicle dispatch reception system. Note that the configuration of the vehicle dispatch receiving system shown in FIG. 3 is merely an example, and the vehicle dispatch receiving system may be constructed by, for example, the history management server 20 and the vehicle dispatch management server 22 being configured by one server. Further, the vehicle allocation receiving system may be configured by a history management server 20 including a single server or a plurality of servers and a vehicle allocation management server 22 including a single server or a plurality of servers.

As shown in FIG. 3, when requesting a taxi dispatch, a taxi user uses the smartphone 10 to call a taxi company. The smartphone 10 transmits the position information to the history management server 20 in response to the call to the taxi company. In the history management server 20, the start date and time when the call is started, the caller number, the position information, etc. are recorded.

The vehicle allocation management server 22 includes a location specifying unit 222 and a location display unit 223. The processor of the vehicle allocation management server 22 functions as each of these means by executing a predetermined program.

The location identifying unit 222 acquires location information from the history management server 20, and identifies the location of the user who made the call based on the location information. In addition, the location display unit 223 causes the terminal to display information indicating the specified whereabouts of the user in response to a request from the reception terminal. For example, the place display unit 223 may display the address indicating the whereabouts of the specified user on the reception terminal. Further, the location display unit 223 may display a screen having map information and an icon indicating the user's whereabouts superimposed on the map on the reception terminal.

Further, for example, each taxi may be equipped with a GPS function, and the current position of each taxi may be transmitted to the dispatch management server 22 in real time. Then, the place display unit 223 may display on the reception terminal a screen in which the icon indicating the current position of each taxi is superimposed on the map in addition to the icon indicating the whereabouts of the user. The user of the reception terminal can select an appropriate taxi from the user's whereabouts displayed on the screen, the position of each taxi, and information indicating the usage status of each taxi (information indicating whether or not another taxi is used). Select and give directions to take the taxi to the user.

The vehicle dispatch reception system may include an automatic voice response system. In this case, the vehicle dispatch reception system may automatically carry out from the response to the incoming call from the taxi user to the taxi dispatch. Specifically, when there is an incoming call from the user, the automatic voice response system responds. When the taxi dispatch is instructed by the user, the dispatch acceptance system specifies the user's whereabouts as described above, and selects an appropriate taxi based on the current position and usage status of each taxi. Then, the vehicle dispatch reception system transmits information indicating the user's whereabouts to the selected taxi, and instructs the taxi to direct the user to the taxi.

(Details of processing performed in each device)
Next, details of the processing performed in the smartphone 10 and the server included in the system will be described. FIG. 4 is a flowchart showing details of the processing performed by the smartphone 10. The process illustrated in FIG. 4 is performed by the processor of the smartphone 10 executing the application program installed in the smartphone.

As shown in FIG. 4, the smartphone 10 first determines whether a call from the smartphone 10 to another telephone 40 is detected (step S100). When the call to the other telephone 40 is not detected (step S100: NO), the smartphone 10 determines whether the call from the other telephone 40 is detected (step S108). When the incoming call from the other telephone 40 is not detected (step S108: NO), the smartphone 10 executes the process of step S100 again.

When the call to the other telephone 40 is detected (step S100: YES), the smartphone 10 acquires the position information calculated by the GPS function (step S101). Then, the smartphone 10 transmits the data including the position information to the history management server 20 (step S102). Specifically, the smartphone 10 includes data including a start date and time (a date and time when a call is detected), position information, a caller number (self-owned phone number), and a callee number (callee phone number). Is transmitted to the history management server 20. Further, the smartphone 10 may send the same information to the mail server 30 in the form of an electronic mail, in addition to sending the data to the history management server 20.

Subsequent to step S102, the smartphone 10 determines whether or not the user has performed a call cancel operation (step S103). When the cancel operation has not been performed (step S103: NO), the smartphone 10 determines whether communication with another telephone 40 has been established (step S104). When the other phone 40 responds to the call from the smartphone 10 to the other phone 40, communication between the smartphone 10 and the other phone 40 is established. When communication with the other telephone 40 is not established (step S104: NO), the smartphone 10 executes the process of step S103 again.

When the communication with the other telephone 40 is established (step S104: YES), the smartphone 10 starts the call with the other telephone 40 (step S105).

Subsequently, the smartphone 10 determines whether the call with the other telephone 40 has ended (step S106). The process of step S106 is repeated until the call ends.

When the call with the other telephone 40 is ended (step S106: YES) or the cancel operation is performed (step S103: YES), the smartphone 10 transmits the data including the position information to the history management server 20. Yes (step S107). Specifically, the smartphone 10 has an end date and time (a date and time when a call cancel operation is performed or a date and time when a call is ended), position information, a caller number (self-owned phone number), and a callee. Data including the number (destination telephone number) is transmitted to the history management server 20. Further, the smartphone 10 may send the same information to the mail server 30 in the form of an electronic mail, in addition to sending the data to the history management server 20.

On the other hand, when an incoming call from another telephone 40 is detected (step S108: YES), the smartphone 10 acquires the position information calculated by the GPS function (step S109). Subsequently, the smartphone 10 transmits data including position information to the history management server 20 (step S110). The data transmitted here is the same as the data transmitted in step S102.

Subsequent to step S110, the smartphone 10 determines whether or not the incoming signal is cut off (step S111). For example, when the user of the other telephone 40 cancels the call to the smartphone 10, the incoming signal is cut off. When the incoming signal is not cut off (step S111: NO), the smartphone 10 determines whether or not the user has performed an operation for rejecting the incoming call (step S112). When the operation for rejecting the incoming call is not performed (step S112: NO), the smartphone 10 determines whether the communication with the other telephone 40 is established (step S113). When the smartphone 10 responds to the call from the other telephone 40 to the smartphone 10, communication between the smartphone 10 and the other telephone 40 is established. When communication with the other telephone 40 is not established (step S113: NO), the smartphone 10 executes the process of step S111 again.

When the communication with the other telephone 40 is established (step S113: YES), the smartphone 10 starts the call with the other telephone 40 (step S114).

Then, the smartphone 10 determines whether or not the call with the other telephone 40 has ended (step S115). The process of step S115 is repeated until the call ends.

When the call with the other telephone 40 is ended (step S115: YES), when the user rejects the incoming call (step S112: YES), or when the incoming call signal is cut off (step S111: YES), the smartphone 10 transmits data including position information to the history management server 20 (step S116). The data transmitted here is the same as the data transmitted in step S107. This is the end of the description of FIG.

In this way, the smartphone 10 transmits the position information to the history management server 20 at the timing of making a call to the other telephone 40 or at the timing of receiving a call from the other telephone 40. In the present embodiment, the smartphone 10 transmits the position information to the history management server 20 in step S102 or step S110 before the call ends. Therefore, the user of the other phone 40 can confirm the position of the smartphone 10 during the call based on the position information recorded in the history management server 20. For example, the manager of the temporary agency can confirm the whereabouts of the temporary employee while talking to the temporary employee.

In addition, in the present embodiment, the smartphone 10 transmits the position information to the history management server 20 before the communication with the other phone 40 is established. That is, even when the user of the smartphone 10 and the user of the other telephone 40 do not make a call, the smartphone 10 transmits the position information to the history management server 20. As a result, the position information of the smartphone 10 is stored in the history management server 20 even when no call is made, and the location of the user of the smartphone 10 can be specified.

Further, in the present embodiment, the smartphone 10 also transmits the position information to the history management server 20 when the call ends or when the outgoing call or the incoming call is canceled without making the call. As a result, the user's whereabouts at the start date and time and the end date and time can be specified.

In addition, the smartphone 10 determines whether or not a predetermined specific telephone number is called, and transmits the position information only when the specific telephone number is called, and the specific telephone number is transmitted. The position information may not be transmitted when a call is made to a telephone number other than the number. Further, the smartphone 10 may determine whether or not an incoming call from a predetermined specific telephone number is detected, and only when the incoming call from the specific telephone number is detected, the location information may be transmitted.

Further, each processing in the flowchart and the order of the processing are merely examples, and other processing may be performed in addition to the above processing, some of the processing may be omitted, or the processing order may be changed. Good.

For example, the process of transmitting the data in step S102 may be performed at the timing when the communication is established (the timing when YES is determined in step S104). Similarly, the process of transmitting data in step S110 may be performed at the timing when communication is established (the timing when YES is determined in step S113).

Further, one of step S102 and step S107 may be omitted and only the other may be performed. Similarly, one of step S110 and step S116 may be omitted and only the other may be performed. That is, for example, the data may be transmitted before the call is started or at the timing when the call is started, and the data may not be transmitted at the timing when the call is ended. Further, the data may not be transmitted before the call is started or at the timing when the call is started, and the data may be transmitted at the timing when the call is ended.

(Processing of history management server)
Next, details of the processing performed in the history management server 20 will be described. FIG. 5 is a flowchart showing details of the processing performed in the history management server 20. The process shown in FIG. 5 is performed by the processor of the history management server 20 executing a predetermined program. The processor repeatedly executes the process shown in FIG. 5 at predetermined time intervals.

As shown in FIG. 5, the history management server 20 determines whether or not data has been received from the smartphone 10 (step S200). When the data is received from the smartphone 10 (step S200: YES), the history management server 20 records the received data in the database (step S201). Specifically, the history management server 20 acquires the start date and time, the end date and time, the position information, the caller number, the callee number, and the like from the received data, and records these pieces of information in the database as call history information. .. Further, the data from the smartphone 10 includes the telephone number of the smartphone 10 itself and information indicating whether the smartphone 10 originated or received, and these pieces of information may be recorded in the database as call history information. ..

When the process of step S201 is executed or when NO is determined in step S200, the history management server 20 determines whether or not there is an output request for the outgoing/incoming call history information recorded in the database in step S201 (step S201). S202). For example, when the history management server 20 is used as part of the attendance management system, the attendance management server 21 may make an output request. Also, an output request may be issued from the terminal of the administrator who manages attendance. When there is a request to output the outgoing/incoming call history information (step S202: YES), the history management server 20 transmits the outgoing/incoming call history information to the device that has requested the output (step S203). Further, the output request may be a request for search. In this case, the output request includes the search keyword. The history management server 20 acquires information matching the search keyword from the database and transmits the information to the device that has made the output request. For example, when the attendance manager's terminal issues an output request of the outgoing/incoming call history of a specific telephone number for a specific period, the history management server 20 searches the database using the specific telephone number and the specific period as keys, Send information to the terminal. Further, the output request may be a request for outputting the work status of one or more dispatched workers in a specific period.

This is the end of the description of FIG.

As described above, the data including the position information is transmitted to the history management server 20 when an incoming/outgoing call is detected in each smartphone 10. Data from a plurality of smartphones 10 is recorded in the database of the history management server 20 as an incoming/outgoing call history. As described above, the outgoing/incoming call history recorded in the history management server 20 is used in each system.

Hereinafter, an example of processing in each system when the call origination/receipt history information recorded in the history management server 20 is used in the attendance management system and the vehicle dispatch reception system will be described.

FIG. 6 is a flowchart showing an example of processing when the call origination/termination history information recorded in the history management server 20 is applied to the attendance management system. The process shown in FIG. 6 is repeatedly executed at predetermined time intervals. Further, in the following description, each process shown in FIG. 6 will be described as being performed by one of the history management server 20 and the time management server 21 included in the attendance management system, but each process shown in FIG. It may be executed. In addition, part of the processing illustrated in FIG. 6 may be performed by another server.

As shown in FIG. 6, the attendance management system determines whether or not data has been received from the smartphone 10 (step S210). When the data from the smartphone 10 is received (step S210: YES), the attendance management system identifies the user of the smartphone 10 (for example, a dispatch worker) who has detected the incoming and outgoing call based on the received data (step S211). .. For example, the data transmitted from the smartphone 10 to the history management server 20 includes the telephone number of the smartphone 10 itself. The attendance management system may identify the user based on the telephone number. In addition, the data from the smartphone 10 includes identification information unique to the smartphone 10 and the user, and the attendance management system may specify the user based on the identification information.

Then, the attendance management system acquires the date and time of the call or the call based on the data from the smartphone 10 (step S212). Then, the attendance management system records the acquired date and time in the database as attendance or leaving time (step S213). For example, when the current time is within the range of the attendance time (or the attendance time) predetermined for each user, the attendance management system records the time acquired in step S212 as the attendance time (or the attendance time). Good. In addition, the attendance management system stores information indicating whether or not each user (for example, dispatch worker) has already gone to work, and the attendance time or the leaving time may be recorded based on the information. For example, when the user has not yet attended work and receives data from the smartphone 10 of the user, the attendance management system may record the time acquired in step S212 as the attendance time. In addition, when the attendance management system receives data from the smartphone 10, the attendance management system may record the time in the server at the time of receiving the data as the attendance time or the attendance time.

Following step S213, the attendance management system acquires position information based on the data from the smartphone 10 (step S214). Next, the attendance management system specifies the user's whereabouts based on the acquired position information (step S215). For example, the data from the smartphone 10 includes longitude information and latitude information as position information, and the attendance management system specifies the user's whereabouts based on the longitude information and the latitude information.

Next, the attendance management system determines attendance (step S216). Specifically, the attendance management system determines whether the user is working at a predetermined location based on the whereabouts specified in step S215. Then, the attendance management system records the attendance determination result as attendance information (step S217). For example, the attendance management system records the information indicating that the user is normally working when the whereabouts specified in step S215 is the same as the predetermined place or is within the range of the predetermined place. To do. Further, the attendance management system records the information indicating that the user is not working normally when the whereabouts specified in step S215 does not match the predetermined place or is not within the range of the predetermined place. ..

When the process of step S217 is executed or when it is determined NO in step S210, the attendance management system ends the process shown in FIG.

FIG. 7 is a flowchart showing an example of processing when the call origination/receipt history information recorded in the history management server 20 is applied to the vehicle dispatch reception system. Here, the vehicle dispatch reception system is assumed to be a CTI (Computer Telephony Integration) system integrated with a telephone system.

The process shown in FIG. 7 is repeatedly executed at predetermined time intervals. Further, in the following description, each process illustrated in FIG. 7 will be described as being performed by one of the history management server 20 and the vehicle allocation management server 22 included in the vehicle dispatch reception system. However, each process illustrated in FIG. It may be executed. In addition, part of the processing illustrated in FIG. 7 may be performed by another server.

As shown in FIG. 7, the vehicle dispatch receiving system determines whether or not there is an incoming call at the taxi dispatch receiving telephone number (step S220). When there is an incoming call (step S220: YES), the vehicle dispatch receiving system acquires the position information included in the data from the smartphone 10 (step S211).

Next, the vehicle placement reception system identifies the user's whereabouts based on the acquired position information (step S222). Then, the vehicle placement reception system displays the specified user's whereabouts on the screen of the reception terminal (step S223).

The vehicle dispatch reception system can receive a call from a telephone other than the smartphone 10 (for example, a fixed telephone or a mobile telephone in which an application program dedicated to this system is not installed). Data including the above-mentioned position information is not transmitted from such a telephone to the vehicle dispatch reception system (history management server 20). Therefore, when an incoming call is received from such a telephone, the vehicle dispatch reception system acquires the user's address based on the telephone number from the database that stores the telephone number and the user information (address, etc.) in association with each other. , May be displayed on the screen of the reception terminal.

The processes shown in FIGS. 6 and 7 are merely examples, and the processes may be added or deleted, and the contents or order of the processes may be changed. For example, the attendance management system shown in FIG. 6 may display the user's whereabouts in step S223 of FIG. 7. In this case, for example, when the user calls, the attendance manager's terminal may display the information (name, work location, etc.) of the user who is the caller, as well as the whereabouts of the user. .. Then, the attendance manager determines whether the user is working at the preset work place based on the displayed whereabouts of the user and the preset work place. The result of attendance determination may be recorded according to the operation of.

As described above, in the present embodiment, the mobile terminal such as the smartphone 10 detects the outgoing call or incoming call of the telephone, and transmits the data including the position information to the history management server 20 in response to the detected outgoing call or incoming call. To do. The location of the user can be specified based on the position information, and attendance management of dispatched workers, sales employees, teleworkers, etc. can be performed, and taxi dispatch can be accepted.

In this embodiment, the position information is transmitted to the server in real time simply by the user making or receiving a call. Therefore, even if the user does not inform the other party of the current whereabouts, the other party of the telephone can easily recognize where the user is currently. Further, in the present embodiment, the application does not always automatically transmit the position information to the server, but transmits the position information to the server in response to an incoming/outgoing call, so that unnecessary communication can be reduced. Further, when the smartphone 10 detects an incoming/outgoing call, data including the date/time of the incoming/outgoing call, the telephone number, the position information, etc. is transmitted to the history management server 20, so that the incoming/outgoing call history of the call is recorded in the history management server 20. Therefore, the user of the smartphone 10 and other users (administrator, etc.) can check the call history.

(Modification)
In addition, the said embodiment demonstrated the example which applies the positional information transmitted from the smart phone 10 to the server to an attendance management system and a dispatching reception system. The position information from the smartphone 10 may be used by another system.

For example, the position information from the smartphone 10 may be used in a system for managing whereabouts of the elderly and children. For example, when a child carries the smart phone 10 and the child makes a call using the smart phone 10, or when a guardian makes a call to the smart phone 10 of the child, the position information is transmitted to the history management server 20. The guardian can grasp the current whereabouts of the child by accessing the history management server 20 with a Web browser or the like, for example.

Further, the position information from the smartphone 10 may be used for a home delivery service. For example, the user uses the smartphone 10 to make a call to place an order for home delivery. The smartphone 10 detects the call and sends the position information to the history management server 20. On the side receiving the home delivery, the location of the home delivery destination can be confirmed from the location information. In this case, on the side that accepts home delivery, the user's whereabouts may be displayed on the screen, as in the vehicle delivery acceptance system.

Further, the position information from the smartphone 10 may be used for managing delivery. For example, when the driver who delivers the package completes the unloading of the package to the delivery destination, the smartphone 10 is used to call the management center that manages the delivery. At this time, the transmission date and time and position information are transmitted from the smartphone 10 to the server. The management center can record and confirm the delivery status based on these information.

Further, in the above-described embodiment, when the call from the smartphone 10 to the other phone 40 is detected, or when the call from the other phone 40 to the smartphone 10 is detected, the data including the position information is transmitted to the server. I decided. In another embodiment, the data including the position information may be transmitted to the server when at least one of the call from the smartphone 10 and the call to the smartphone 10 is detected.

Further, the transmission of data from the smartphone 10 to the server is the timing at which the call is transmitted from the smartphone 10 to the other phone 40, the timing from the start of the call until the communication with the other phone 40 is established, It may be performed at any timing among the timing when the communication with the other telephone 40 is established, the timing while the communication with the other telephone 40 is being performed, and the timing when the communication with the other telephone 40 is ended. Good.

Further, the above-described system configuration, processing, and use example of position information are merely examples, and various modifications and improvements may be made. Further, part or all of the above-described processing may be performed by a general-purpose processor executing a program, or may be performed by a dedicated processor.

DESCRIPTION OF SYMBOLS 1 Information processing system 10 Smartphone 101 Call incoming/outgoing detection means 102 Information transmission means 20 History management server 21 Attendance management server 22 Vehicle dispatch management server

Claims (12)

An information processing system including a mobile terminal and a server,
The mobile terminal is
Location information acquisition means for acquiring location information of the mobile terminal,
An outgoing/incoming call detection unit that detects at least one of an outgoing call from the mobile terminal to another phone and an incoming call from the other phone to the mobile terminal,
A transmitting unit that transmits data including the position information to the server when the outgoing call or the incoming call is detected by the outgoing call incoming call detecting unit,
The server is
Receiving means for receiving the data transmitted by the transmitting means of the mobile terminal;
An information processing system, comprising: storage control means for storing the data received by the reception means in a storage means. The information processing system according to claim 1, wherein the transmitting unit transmits the data to the server at a timing at which the outgoing/incoming call detecting unit detects a call to the other telephone. The transmitting means transmits the data to the server until the communication between the mobile terminal and the other telephone is established when the outgoing call or the incoming call is detected by the outgoing/incoming call detecting means. The information processing system according to claim 1. The information processing system according to claim 1, wherein the transmission unit transmits the data to the server when communication between the mobile terminal and the other telephone is completed. The information processing system,
The information processing system according to claim 1, further comprising: attendance management means for managing the attendance status of the user of the mobile terminal based on the data transmitted by the transmitting means. The information processing system according to claim 5, wherein the attendance management means includes attendance determination means for determining whether or not the user is working at a predetermined place based on the position information. The information processing system,
Location specifying means for specifying the whereabouts of the user of the mobile terminal based on the position information;
The information processing system according to any one of claims 1 to 6, further comprising: a display control unit that causes a display unit to display information indicating the whereabouts specified by the place specifying unit. 8. The transmitting unit transmits the data including the position information, information indicating a date of calling or receiving a call, and information indicating a telephone number of calling or receiving a call to the server. The information processing system described in. 9. The transmitting device according to claim 1, wherein the transmitting unit transmits the data to the server when the outgoing/incoming call detecting unit detects an outgoing call to a specific telephone number or an incoming call from a specific telephone number. Information processing system described. A mobile terminal capable of communicating with a server via a network,
Location information acquisition means for acquiring location information of the mobile terminal,
An outgoing/incoming call detection unit that detects a call from the mobile terminal to another phone, or an incoming call from the other phone to the mobile terminal,
A mobile terminal comprising: a transmitting unit that transmits data including the position information to the server when the outgoing or incoming call detecting unit detects the outgoing call or the incoming call. A program executed on a computer of a mobile terminal, the computer comprising:
An outgoing/incoming call detection unit that detects a call from the mobile terminal to another phone, or an incoming call from another phone to the mobile terminal, and
A program that functions as a transmission unit that transmits data including position information of the mobile terminal to a server when the outgoing or incoming call detection unit detects the outgoing call or the incoming call. An information processing method performed in an information processing system including a mobile terminal and a server,
The mobile terminal is
A position information acquisition step of acquiring position information of the mobile terminal;
An outgoing/incoming call detection step of detecting a call from the mobile terminal to another phone, or an incoming call from the other phone to the mobile terminal,
When the outgoing call or the incoming call is detected in the outgoing/incoming call detection step, a transmission step of transmitting data including the position information to the server,
The server is
A receiving step of receiving the data transmitted in the transmitting step of the mobile terminal;
And a storage control step of storing the data received in the receiving step in a storage means.

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