JP2020095676A - Management device, management method, and management program - Google Patents

Abstract

To provide a highly convenient management device for a contact lens, a management method, and a management program.SOLUTION: In a management device, a CPU 300F comprises: an incoming quantity acquisition unit for acquiring a number of contact lenses for each type; a sales quantity acquisition unit for acquiring a number of sold contact lenses for each type; a stock quantity calculation unit for calculating a stock quantity for each type of contact lens from a difference between the incoming quantity for each type of the contact lens and the sales quantity for each type of the contact lens; an appropriate stock quantity calculation unit for calculating a range of the stock quantity with reference to a sales record; a first determination unit for determining whether or not the stock quantity for each type of the contact lens is within an appropriate range of the stock quantity; and a first alert notification unit for reporting a first alert according to determination results by the first determination unit.SELECTED DRAWING: Figure 3A

Description

The present invention relates to a management device, a management method and a management program, and more particularly to a contact lens management device, a management method and a management program.

Contact lenses are classified as highly controlled medical devices of Class 3, and therefore highly controlled medical devices, etc., according to the "Law Concerning Quality, Effectiveness and Safety of Pharmaceuticals, Medical Devices, etc." It is obligatory to keep track of which contact lenses are sold to whom by a qualified sales representative. However, since which contact lens is sold to whom is recorded in a form described in a document, there is a problem that an entry error or omission occurs.

Therefore, in order to prevent the above-mentioned entry mistakes and omissions, a package incorporating a contact lens and a display body detachably attached to the package and displaying at least the frequency of the contact lens and the degree of the curved surface of the lens are provided. It is proposed that a prescription or an instruction sheet managed by a retailer is provided, and when the package is handed to a patient, the display element is peeled from the package and the peeled display element is attached to the prescription or the instruction sheet ( See Patent Document 1).

Japanese Patent No. 5970115

However, in the sales of contact lenses, in addition to recording which contact lens was sold to whom, for example, the consent of the purchaser's consent, the assurance of inventory quality, and a defect report when there is a problem with the contact lens It is necessary to leave various records such as. At present, these records are stored as papers (papers) on paper, and it is difficult not only to save the storage space but also to find the desired document. As described above, in the sale of contact lenses, further improvement in convenience is required.

The present invention has been made in view of the above problems, and an object thereof is to provide a highly convenient contact lens management apparatus, management method, and management program.

In order to solve the above problems, the management device of the present invention is a contact lens management device, and an arrival quantity acquisition unit that acquires the number of contact lenses that have arrived at a store for each type, and is sold at the store. A sales volume acquisition unit that acquires the quantity of the contact lens for each type, a quantity for each type of the contact lens acquired by the arrival quantity acquisition unit, and a type of the contact lens acquired by the sales volume acquisition unit From the difference between the quantity of each contact lens, the inventory amount calculation unit that calculates the inventory amount of each type of the contact lens in the store and the sales record of the contact lens, and the appropriate inventory amount that calculates the range of the inventory amount. A calculation unit and a first determination unit that determines whether or not the inventory amount for each type of the contact lens calculated by the inventory amount calculation unit is within the range of the inventory amount calculated by the proper inventory amount calculation unit. And a first alert notification unit that notifies the first alert according to the determination result of the first determination unit.

According to the present invention, a highly convenient contact lens management apparatus, management method, and management program can be provided.

It is a schematic block diagram of the management system 1 which concerns on 1st Embodiment. It is a structure and a functional block diagram of the user terminal 2 which concerns on 1st Embodiment. It is a structure and functional block diagram of the shop terminal 3A which concerns on 1st Embodiment. It is a figure which shows an example of the pattern data which patterned the sales amount and sales interval of a contact lens. It is a structure and functional block diagram of the shop terminal 3B which concerns on 1st Embodiment. It is a structure and functional block diagram of the headquarters terminal 4 which concerns on 1st Embodiment. It is a structure and a functional block diagram of the management server 5 which concerns on 1st Embodiment. 3 is an example of information stored in a storage device of the management server 5 according to the first embodiment. It is a flowchart figure which shows the process of the management apparatus which concerns on 1st Embodiment (user registration process). It is a flowchart figure which shows the process of the management system which concerns on 1st Embodiment (arrival process). It is a flowchart figure which shows the process of the management system which concerns on 1st Embodiment (sales process). It is a flowchart figure which shows the process of the management system which concerns on 1st Embodiment (browsing process). It is a flowchart figure which shows the process of the management system which concerns on 1st Embodiment (alert process of proper stock). It is a flowchart figure which shows the process of the management system which concerns on 1st Embodiment (alert process of an expiration date). It is a functional block diagram of store terminal 3A concerning a 2nd embodiment. It is a flow chart figure showing processing of store terminal 3A concerning a 2nd embodiment (learning processing). It is a flowchart figure which shows the process of 3 A of shop terminals which concern on 2nd Embodiment (appropriate stock amount calculation process). It is a flow chart figure showing processing of store terminal 3A concerning a 2nd embodiment (order processing).

Hereinafter, embodiments of the present invention will be described with reference to the drawings. In the following description, a contact lens management device (hereinafter, also referred to as a contact), a management method, and a management program will be described. However, the management target is not limited to the contact, and sales of various items requiring management and It can be applied to the provision of services. In the following description, the term “quantity” of contact lenses means the number of packaged contact lenses, but the number of contact lenses themselves contained in the package may be referred to as “quantity”. In this case, information on how many contact lenses are contained in the packaging from the display (including information such as JAN code, lot number (production number), and expiration date) printed or affixed to the packaging of the contact lens. May be obtained, or the store clerk may input the number of contact lenses contained in the package. In addition, the display body may include information such as the power, the degree of curved surface of the lens, the lens diameter, the manufacturing date, and the number.

[First Embodiment]
First, the configuration of the management system 1 will be described with reference to FIG. The management system 1 includes a user terminal 2, store terminals 3A and 3B, a head office terminal 4, and a management server 5. The store terminal 3A is communicatively connected to the store terminal 3B by an in-store wireless LAN. Further, the user terminal 2, the store terminals 3A and 3B, the head office terminal 4, and the management server 5 have a configuration in which they are connected via a network 6. The number of user terminals 2, shop terminals 3A, 3B, headquarters terminal 4 and management server 5 included in the management system 1 is arbitrary. The network 6 may be composed of any communication network as long as the user terminal 2, the store terminals 3A and 3B, the head office terminal 4 and the management server 5 can communicate with each other.

(User terminal 2)
The user terminal 2 is a terminal (for example, a smartphone or a tablet PC (Personal Computer)) used by the user U1 (for example, a customer who purchases contact lenses at a store). The user U1 purchases a contact lens using the user terminal 2. Details of the configuration and functions of the user terminal 2 will be described later.

(Store terminal 3A)
The store terminal 3A is a terminal (for example, a tablet PC) used by the user U2 (for example, a store clerk). The user U2 can use the store terminal 3A to perform processing such as receipt, sale, and inventory management of the contact lenses in which the store terminal 3A is arranged. The store terminal 3A also functions as a terminal for recording various records (various records will be described later) of the contact lens of the store in which the store terminal 3A is arranged. Note that a plurality of store terminals 3A may be installed in one store. In this case, the store terminal 3A of the present embodiment has a function of synchronizing the stored various records with other store terminals 3A so that the various records stored by the plurality of store terminals 3A do not conflict with each other. Details of the configuration and functions of the store terminal 3A will be described later.

(Store terminal 3B)
The shop terminal 3B is a terminal used by the user U2 (for example, a notebook PC or a desktop PC). Using the store terminal 3B, the user U2 can extract and browse various records (various records will be described later) of the contact lens of the store in which the store terminal 3B is installed. In addition, in this embodiment, the shop terminal 3A and the shop terminal 3B are separate terminals, but the shop terminal 3A and the shop terminal 3B may be the same terminal. Details of the configuration and functions of the store terminal 3B will be described later.

(Headquarters terminal 4)
The head office terminal 4 is a terminal (for example, a notebook PC or a desktop PC) used by a user U3 (for example, a head office employee such as a franchiser of a drug store that operates in multiple stores). The user U3 can extract and browse various records (various records will be described later) of the contact lenses of the stores under the umbrella by using the headquarters terminal 4. The user U3 can use the head office terminal 4 to extract/view various records of stores under the umbrella, change passwords, edit store names, and edit restrictions. Further, although various records can be extracted and browsed using the head office terminal 4, the management record of the store can only be extracted and browsed, and cannot be edited. This is because editing the management record of the store may correspond to falsification of the management record. The details of the configuration and functions of the head office terminal 4 will be described later.

(Management server 5)
The management server 5 records information transmitted from the user terminal 2 and the store terminal 3A (for example, account information transmitted from the user terminal 2 and various records transmitted from the store terminal 3A). Further, the management server 5 extracts the requested information from the stored various record information based on the browsing request from the store terminals 3A, 3B and the headquarters terminal 4, and transmits it to the store terminals 3A, 3B and the headquarters terminal 4. To do. Details of the configuration and functions of the management server 5 will be described later.

(Details of user terminal 2)
2A is a hardware configuration diagram of the user terminal 2, and FIG. 2B is a functional block diagram of the user terminal 2. As shown in FIG. 2A, the user terminal 2 has a configuration in which a communication IF 200A, a storage device 200B, an input device 200C, a display device 200D, a camera 200E, and a CPU 200F are connected via a bus 200G.

The communication IF 200A is an interface for communicating with another device (the management server 5 in this embodiment). The storage device 200B is, for example, an HDD or a semiconductor storage device. The storage device 200B stores the account information of the user terminal 2, the user ID, the management program, and the like. The account information is attribute information of the user U1, and includes, for example, the name, date of birth, address, telephone number, and guardian name of the user U1 who owns the user terminal 2 (when the user U1 is under the age of 20). Including information of.

The user ID is the ID of the user account and is given to the information transmitted from the user terminal 2. This allows the management server 5 to recognize from which user terminal 2 the received information is transmitted. The user ID may use an IP (Internet Protocol) address, a MAC (Media Access Control) address, or the like, or may be given by the management server 5 to each user terminal 2.

The input device 200C is, for example, a touch panel and the like, and the user U1 can operate the input device 200C to input account information and present a QR code (registered trademark) described later.

The display device 200D is, for example, a liquid crystal monitor or an organic EL monitor. The display device 200D displays a screen necessary for using the management system 1 according to the present embodiment (for example, an account information input screen, a QR code presentation screen described later, etc.).

The camera 200E is a solid-state image sensor such as a CCD (charge coupled device) image sensor or a CMOS (complementary MOS) image sensor.

The CPU 200F controls the user terminal 2 and includes a ROM (Read Only Memory) and a RAM (Random Access Memory) not shown.

As shown in FIG. 2B, the user terminal 2 has a shooting control unit 201, an input reception unit 202, a display control unit 203, a transmission unit 204, a reception unit 205, a code generation unit 206, a storage control unit 207, and position information. It has a function such as the acquisition unit 208. The function shown in FIG. 2B is realized by the CPU 200F executing a management program stored in the ROM (not shown) of the user terminal 2.

The shooting control unit 201 controls shooting by the camera 200E. Specifically, the shooting control unit 201 controls the camera 200E.

The input receiving unit 202 receives an input operation on the input device 200C.

The display control unit 203 controls the display device 200D. Specifically, the display control unit 203
A screen required for using the management system 1 according to the present embodiment (for example, an account information input screen, a QR code presentation screen described later, etc.) is displayed.

The transmission unit 204 transmits the information received by the input reception unit 202, for example, the account information of the user U1 to the management server 5. The transmitting unit 204 adds the user ID stored in the storage device 200B when transmitting the above information and transmits the information to the management server 5.

The receiving unit 205 receives the information transmitted from the management server 5.

The code generation unit 206 generates a QR code. Specifically, the code generation unit 206 generates a QR code including the user account information stored in the storage device 200B. The QR code generated by the code generation unit 206 is displayed on the display device 200D by the display control unit 203. In the present embodiment, the QR code including the user account information is generated. However, if the QR code including the user account information is included, a one-dimensional code (for example, a bar code) or another two-dimensional code (for example, a bar code) is generated. It may be an iQR code (registered trademark)) or the like.

The storage control unit 207 controls the storage device 200B. Specifically, the storage control unit 207 controls the storage device 200B to write and read information.

The position information acquisition unit 208 acquires the current position. In the present embodiment, the position information acquisition unit 208 may be any device that can acquire position information, and for example, the current position may be calculated and output based on a signal received from a GPS satellite by a GPS sensor. Further, the position information may be acquired using a device other than the GPS sensor. For example, in the case of a mobile terminal, the position information of the base station used for the call/communication may be used. In addition, a function of autonomously estimating the position may be provided by a technique such as an acceleration sensor, a gyro, or matching with a map. In this case, the position information can be acquired even in a place where the radio waves from the GPS satellites cannot be received, for example, in a store. In addition, as a form that can be used in the present embodiment, position estimation using an IP address or position estimation using Wi-Fi may be used. In the case of position estimation by IP address, it is possible to roughly estimate the current location from the IP address by constructing a database that associates the IP address provided for each user with the location information of the provider. Further, the wireless LAN-equipped device can acquire the MAC address information and the radio wave intensity of the surrounding wireless LAN devices without performing authentication. Therefore, by constructing a database that associates this information with known positions, it is possible to perform position estimation using Wi-Fi radio waves.

(Details of store terminal 3A)
3A(a) is a hardware configuration diagram of the store terminal 3A, and FIG. 3A(b) is a functional block diagram of the store terminal 3A. As shown in FIG. 3A(a), the store terminal 3A has a configuration in which a communication IF 300A, a storage device 300B, an input device 300C, a display device 300D, a camera 300E, and a CPU 300F are connected via a bus 300G.

The communication IF 300A is an interface for communicating with another device (in the present embodiment, another store terminal 3A or the management server 5). The storage device 300B is, for example, an HDD or a semiconductor storage device. The storage device 300B stores a model of various records, various records, a store ID, a management program, and the like.

The template of various records is a template (template) of the books required for selling contact lenses corresponding to the class 3 highly controlled medical device. For example, which contact lens is used for the user U1, when, and how much. It is a sales record that records whether it is sold, a consent form regarding the use of contact lenses, a consent form regarding a personal information protection policy, an enlightenment guide document required at the time of sale, and a management book. Here, the template of the management book includes, for example, a record of inventory quality assurance, a record of continuous training, a record of education and training, a record of trouble report, a record of transfer, a record of complaint processing, a record of recovery processing, and a change. Includes delivery records, template for self-inspection, etc. The user U2 uses these "templates" to record information necessary for selling contact lenses corresponding to class 3 highly controlled medical devices.

The various records are records necessary for selling contact lenses corresponding to class 3 highly controlled medical devices. For example, a sales record that records when and how much contact lens was sold to the user U1 and a customer. (User U1) Information, record of consent regarding use of contact lens, record of consent to personal information protection policy, record of product information (information such as JAN code, lot number (production number), expiration date), transfer record (Sales records), management records, etc. Here, the management book records include, for example, inventory quality assurance records, continuous training records, education and training implementation records, defect report records, transfer records, complaints process records, collection process records, and changes. Includes delivery records and self-inspection records.

The JAN code is one of the product identification number and bar code standards defined by the Japanese Industrial Standards (JIS). The JAN code has a 13-digit standard type and an 8-digit shortened type, but the 8-digit is a unique Japanese standard and is used only for products that have a small package and cannot print the standard type. JAN code starts with "49" or "45", which is the country code of Japan. For standard type (13 digits), 5 digits or 7 digits manufacturer code, 5 digits or 3 digits product code, 1 digit Check digit continues. In the case of the shortened type (8 digits), a 4-digit manufacturer code, a 1-digit product code, and a 1-digit check digit follow. It is also possible for retailers to create their own codes at stores, and there is also a method for including price data in the code.

The lot number is a number assigned to each production unit at the time of manufacturing a product to identify which production unit, and keeps track of when, on which production line of which factory, etc. the product was produced. It is a number for. Generally, a "lot number" is assigned to each unit for management, and orders are also placed in units such as the packaging state of the products. The same lot number may be printed on the product in the same lot. Frequently used units include 1 dozen (12 pieces) to 1 carton (units contained in one cardboard box, case, etc.) and are given to products in a convenient state for transportation.

The store ID is the ID of the store account and is given to the information transmitted from the store terminal 3A. Thereby, the management server 5 can recognize which store terminal 3A of the store transmitted the received information. As the store ID, an IP (Internet Protocol) address, a MAC (Media Access Control) address, or the like may be used, or the management server 5 may give it to each store terminal 3A.

The input device 300C is, for example, a touch panel or the like, and the user U2 can operate the input device 200C to input/present necessary information or read the presented QR code.

The display device 300D is, for example, a liquid crystal monitor or an organic EL monitor. The display device 300D has a screen necessary for using the management system 1, for example, a consent screen for a personal information protection policy, a consent screen for contact lens use, an enlightenment guidance screen for contact lens use, a product information and customer information confirmation screen, These are a transfer record (sales record) screen and a management book screen. Here, on the management book screen, for example, an input/confirmation screen for ensuring inventory quality (hereinafter also referred to as an input/confirmation screen), an input/confirmation screen for continuous training, an input/confirmation screen for conducting education/training, Includes defect report input/confirmation screen, transfer input/confirmation screen, complaint processing input/confirmation screen, collection processing input/confirmation screen, change notification input/confirmation screen, self-inspection input/confirmation screen, etc.

The camera 300E is, for example, a solid-state image sensor such as a CCD (charge coupled device) image sensor or a CMOS (complementary MOS) image sensor. The user U2 uses the camera 300E to display the QR code presented on the display device 200D of the user terminal 2 and the display (JAN code, lot number, use) printed or affixed to the package of the contact lens to be sold. Take a picture). In the present embodiment, the JAN code and lot number are also displayed as a bar code.

The CPU 300F controls the store terminal 3A and includes a ROM (Read Only Memory) and a RAM (Random Access Memory), which are not shown.

As shown in FIG. 3A(b), the store terminal 3A has an imaging control unit 301, an input reception unit 302, a display control unit 303, a transmission unit 304, a reception unit 305, an arrival amount acquisition unit 306, a sales amount acquisition unit 307, Inventory amount calculation unit 308, appropriate inventory amount calculation unit 309, first determination unit 310, first alert notification unit 311, expiration date acquisition unit 312, second determination unit 313, second alert notification unit 314, storage control unit 315, and It has functions such as the position information acquisition unit 316. The function shown in FIG. 3A(b) is realized by the CPU 300F executing a management program stored in the ROM (not shown) of the store terminal 3A.

The shooting control unit 301 controls shooting by the camera 300E.

The input receiving unit 302 receives an input operation on the input device 300C.

The display control unit 303 controls the display device 300D. Specifically, the display control unit 303 causes the display device 300D to display a screen required to use the management system 1 described above.

The transmission unit 304 transmits, to the management server 5, the information received by the input reception unit 302, the information read from an image captured by the camera 300E (hereinafter, also referred to as a captured image), and the like. The transmitting unit 304 adds the store ID stored in the storage device 300B when transmitting the information and transmits the information to the management server 5.

The receiving unit 305 receives the information transmitted from the management server 5.

The arrival quantity acquisition unit 306 acquires the quantity of contact lenses that have arrived at the store for each type. Specifically, the arrival quantity acquisition unit 306 has a type acquisition function of acquiring the type of the contact lens from the information included in the display body printed or affixed to the package housing the contact lens captured by the camera 300E, It has a function of counting the number of contact lens packages for each type.

The sales amount acquisition unit 307 acquires the number of contact lenses sold in the store for each type. Here, the sales volume acquisition unit 307 has a type acquisition function that acquires the type of the contact lens from the information included in the display body that is printed or affixed to the package that contains the contact lens captured by the camera 300E, and the contact lens. It has a quantity counting function for counting the number of packages for each type.

The inventory amount calculation unit 308 calculates the contact lens in the store from the difference between the quantity of each type of contact lens acquired by the arrival quantity acquisition unit 306 and the quantity of each contact lens type acquired by the sales quantity acquisition unit 307. Inventories are calculated for each type.

The appropriate inventory amount calculation unit 309 refers to the contact lens sales record stored in the storage device 300B, and calculates an appropriate inventory amount range for the store. Specifically, the appropriate inventory amount calculation unit 309 determines an appropriate inventory amount based on pattern data obtained by patterning contact lens sales amounts and sales intervals for each contact lens type, which are derived from contact lens sales records. Calculate the range of. Here, the appropriate stock amount range is a stock amount at which the stock amount does not become too large at the store, and the stock amount is small so that the disadvantage due to lost sales is not incurred.

FIG. 3B is a diagram showing an example of pattern data in which the sales amount and the sales interval of contact lenses stored in the storage device 300B of the store terminal 3A are patterned. As shown in FIG. 3B, the pattern data is data in which the amount of contact lenses purchased by each customer in the store and the purchase interval are patterned for each type of contact lenses. Note that FIG. 3B is the patternized data for the contact lens type A, and the pattern data in which the sales volume and the sales interval are patterned as shown in FIG. 3B for each contact lens type is the storage device of the store terminal 3A. It is stored in 300B.

In the example shown in FIG. 3B, customer A purchases two contact lenses of type A every two weeks, customer B purchases one contact lens of type A every two weeks, and customer C purchases three contact lenses. It turns out that two type A contact lenses are purchased every week. In other words, for contact lens type A, two were sold on November 8, 2018, three were sold on November 15, 2018, and two were sold on November 22, 2018. One contact lens is sold on November 29, four on December 6, 2018, and so on. As shown in FIG. 3B, when (a year, month and day) and how many contact lenses of type A can be sold. It can be predicted from the pattern data shown in. The appropriate stock amount calculation unit 309 predicts the sales amount for each contact lens type from the pattern data in which the contact lens sales amount and the sales interval shown in FIG. The number of items sold per day is predicted for each type of contact lens), and the range of the stock amount is calculated based on this sales forecast.

Here, the pattern data is the first pattern data in which both the sales amount and the sales interval are constant, the second pattern data in which the sales amount is not constant and the sales interval is constant, and the sales amount is constant and the sales interval is It may be configured to include various pattern data such as the third pattern data that is not constant and the fourth pattern data in which both the sales amount and the sales interval are not constant. By calculating the proper inventory amount based on various pattern data, it is possible to calculate the proper inventory amount with higher accuracy.

The first determination unit 310 determines whether the inventory amount of each contact lens type calculated by the inventory amount calculation unit 308 is within the range of the inventory amount calculated by the appropriate inventory amount calculation unit 309.

The first alert notifying unit 311 notifies the first alert according to the determination result of the first determining unit 310. Specifically, the first determination unit 310 determines that the inventory amount for each type of contact lens calculated by the inventory amount calculation unit 308 is not within the range of the inventory amount calculated by the appropriate inventory amount calculation unit 309. In that case, the fact is displayed on the display device 300D as a first alert. Note that the first alert may be transmitted to a contact (for example, a mail address) registered in advance.

The expiration date acquisition unit 312 acquires the expiration date of the contact lens received at the store. Specifically, the expiration date acquisition unit 312 acquires the expiration date of the contact lens from the information included in the display body printed or affixed to the package containing the contact lens captured by the camera 300E.

The second determination unit 313 determines whether or not the period until the expiration date is within a predetermined expiration date. Specifically, based on the date and time measured by an RTC (not shown) included in the store terminal 4A, it is determined whether or not the period until the expiration date is within a predetermined expiration date.

The second alert notification unit 314 notifies the second alert according to the determination result of the second determination unit 313. Specifically, when the second determination unit 313 determines that the period until the expiration date is not within the predetermined period, the fact is displayed on the display device 300D as a second alert. Note that the second alert may be sent to a contact information registered in advance (for example, a mail address).

The storage control unit 315 controls the storage device 300B. Specifically, the storage control unit 315 controls the storage device 300B to write and read information.

The position information acquisition unit 316 acquires the current position. In the present embodiment, the position information acquisition unit 316 may be any unit that can acquire position information, and for example, the current position may be calculated and output based on the signal received from the GPS satellite by the GPS sensor. Further, the position information may be acquired using a device other than the GPS sensor. For example, in the case of a mobile terminal, the position information of the base station used for the call/communication may be used. In addition, a function of autonomously estimating the position may be provided by a technique such as an acceleration sensor, a gyro, or matching with a map. In this case, the position information can be acquired even in a place where the radio waves from the GPS satellites cannot be received, for example, in a store. In addition, as a form that can be used in the present embodiment, position estimation using an IP address or position estimation using Wi-Fi may be used. In the case of position estimation by IP address, it is possible to roughly estimate the current location from the IP address by constructing a database that associates the IP address provided for each user with the location information of the provider. Further, the wireless LAN-equipped device can acquire the MAC address information and the radio wave intensity of the surrounding wireless LAN devices without performing authentication. Therefore, by constructing a database that associates this information with known positions, it is possible to perform position estimation using Wi-Fi radio waves.

(Details of store terminal 3B)
FIG. 3C(a) is a hardware configuration diagram of the store terminal 3B, and FIG. 3C(b) is a functional block diagram of the store terminal 3B. As shown in FIG. 3C(a), the store terminal 3B has a configuration in which a communication IF 300H, a storage device 300I, an input device 300J, a display device 300K, and a CPU 300L are connected via a bus 300M.

The communication IF 300H is an interface for communicating with another device (the management server 5 in this embodiment). The storage device 300I is, for example, an HDD or a semiconductor storage device. The storage device 300I stores a model of various records, various records, a store ID, a management program, and the like. It should be noted that the details of the template of various records, the various records, and the store ID have been described in the store terminal 3A, and thus redundant description will be omitted.

The input device 300J is, for example, a mouse or a keyboard, and the user U2 can operate the input device 300J to input necessary information.

The display device 300K is, for example, a liquid crystal monitor or an organic EL monitor. The display device 300K displays a screen or the like necessary for using the management system 1. The screens necessary for using the management system 1 have been described in the store terminal 3A, and thus redundant description will be omitted.

The CPU 300L controls the store terminal 3B and includes a ROM (Read Only Memory) and a RAM (Random Access Memory), which are not shown.

As shown in FIG. 3C(b), the store terminal 3B has functions such as an input reception unit 321, a display control unit 322, a transmission unit 323, a reception unit 324, and a storage control unit 325. The function shown in FIG. 3C(b) is realized by the CPU 300F executing a management program stored in the ROM (not shown) of the store terminal 3A.

The input receiving unit 321 receives an input operation on the input device 300J.

The display control unit 322 controls the display device 300K. Specifically, the display control unit 322 causes the display device 300K to display a screen required to use the management system 1 described above.

The transmission unit 323 transmits the information (for example, a browsing request) received by the input reception unit 321 to the management server 5. The transmitting unit 323 adds the store ID stored in the storage device 300I when transmitting the information and transmits the information to the management server 5.

The receiving unit 324 receives the information transmitted from the management server 5.

The storage control unit 325 controls the storage device 300I. Specifically, the storage control unit 325 controls the storage device 300I to write and read information.

(Details of headquarters terminal 4)
FIG. 4A is a hardware configuration diagram of the head office terminal 4, and FIG. 4B is a functional block diagram of the head office terminal 4. As shown in FIG. 4A, the head office terminal 4 has a configuration in which a communication IF 400A, a storage device 400B, an input device 400C, a display device 400D, and a CPU 400E are connected via a bus 400F.

The communication IF 400A is an interface for communicating with another device (in this embodiment, the management server 5). The storage device 400B is, for example, an HDD or a semiconductor storage device. A head office ID, a management program, and the like are stored in the storage device 400B.

The head office ID is the ID of the head office account and is added to the information transmitted from the head office terminal 4. As a result, the management server 5 can recognize from which head office terminal 4 the received information is transmitted. The headquarters ID may use an IP (Internet Protocol) address, a MAC (Media Access Control) address, or the like, or may be given to each headquarters terminal 4 by the management server 5.

The input device 400C is, for example, a mouse or keyboard, and the user U3 can operate the input device 400C to input necessary information. The display device 400D is, for example, a liquid crystal monitor or an organic EL monitor.

The display device 400D displays a browsing screen of various records (various records will be described later) of the contact lenses of the stores under the umbrella transmitted from the management server 5.

The CPU 400E controls the head office terminal 4 and includes a ROM (Read Only Memory) and a RAM (Random Access Memory) not shown.

As shown in FIG. 4B, the head office terminal 4 has functions such as an input reception unit 401, a display control unit 402, a transmission unit 403, a reception unit 404, and a storage control unit 405. The function shown in FIG. 4B is realized by the CPU 400E executing a management program stored in the ROM (not shown) of the head office terminal 4.

The input receiving unit 401 receives an input operation on the input device 400C.

The display control unit 402 controls the display device 400D. Specifically, the display control unit 402 causes the display device 400D to display a browsing screen of various records (various records will be described later) of the contact lenses of the stores under the umbrella transmitted from the management server 5.

The transmission unit 403 transmits the information (for example, a browsing request) accepted by the input acceptance unit 401 to the management server 5. The transmission unit 403 adds the headquarters ID stored in the storage device 400B when transmitting the information, and transmits the information to the management server 5.

The receiving unit 404 receives the information transmitted from the management server 5.

The storage control unit 405 controls the storage device 400B. Specifically, the storage control unit 405 controls the storage device 400B to write and read information.

(Details of management server 5)
5A(a) is a hardware configuration diagram of the management server 5, and FIG. 5A(b) is a functional block diagram of the management server 5. As shown in FIG. 5A(a), the management server 5 has a configuration in which a communication IF 500A, a storage device 500B, an input device 500C, a display device 500D, and a CPU 500E are connected via a bus 500F.

The communication IF 500A is an interface for communicating with other devices (in the present embodiment, the user terminal 2, the store terminals 3A and 3B, and the head office terminal 4). The storage device 500B is, for example, an HDD or a semiconductor storage device. The storage device 500B stores user account information that uses the management system 1, various records of each store, a server ID, a management program, and the like.

FIG. 5B is an example of information stored in the storage device 500B of the management server 5. As shown in FIG. 5B(a), in the storage device 500B of the management server 5, the headquarters ID is stored in association with the store ID of the subsidiary. For example, the store IDs “T001” to “T006” are stored in association with the headquarters ID “H001”, and the store IDs “T011” to “T016” are stored in association with the store ID “H002”. Store IDs "T021" to "T023" are stored in association with "H003". In addition, various records are stored in association with each item (“record A” to “record E”) in the store ID below.

Here, the “record A” is, for example, an arrival record. “Record B” is, for example, a sales record. The “record C” is, for example, a record of consent. The “record D” is, for example, a record of consent to the personal information protection policy. The “record E” is, for example, a record for ensuring inventory quality. Note that “Record A” to “Record E” described here are a part of various records, and items other than those described here are also stored in association with the store ID.

Further, as shown in FIG. 5B(b), the storage device 500B of the management server 5 stores the account of the user U1 in association with the user ID. Here, the "item A" is, for example, the name of the user U1. The “item B” is, for example, the date of birth of the user U1. The “item C” is, for example, the address of the user U1. The “item D” is, for example, the telephone number of the user U1. The “item E” is, for example, the guardian name of the user U1. The "item A" to "item E" described here are a part of the account information of the user U1, and items other than those described here are also stored in association with the user ID.

Further, the storage device 500B of the management server 5 stores a PW (password) in association with each of the user ID, the shop ID, and the headquarters ID (not shown). This PW is used when the user terminal 2, the store terminals 3A and 3B, and the head office terminal 4 access the management server 5.

The server ID is added to the information transmitted from the management server 5. Thereby, the user terminal 2, the store terminals 3A and 3B, and the head office terminal 4 can recognize from which management server 5 the received information is transmitted. The server ID may use an IP (Internet Protocol) address, a MAC (Media Access Control) address, or the like, and the administrator of the management system or the like assigns the server ID to each management server 5. May be.

The input device 500C is, for example, a mouse or a keyboard, and the user U4 (for example, the administrator of the management system 1) can operate the input device 500C to input necessary information. The display device 500D is, for example, a liquid crystal monitor or an organic EL monitor.

The display device 500D displays a screen or the like necessary for managing the management system 1.

The CPU 500E controls the management server 5 and includes a ROM (Read Only Memory) and a RAM (Random Access Memory) not shown.

As shown in FIG. 5A(b), the management server 5 has functions such as an input reception unit 501, a display control unit 502, a transmission unit 503, a reception unit 504, an extraction unit 505, and a storage control unit 506. The function shown in FIG. 5A(b) is realized by the CPU 500E executing a management program stored in the ROM (not shown) of the management server 5.

The input receiving unit 501 receives an input operation on the input device 500C.

The display control unit 502 controls the display device 500D. Specifically, the display control unit 502 causes the display device 500D to display a screen or the like required for management of the management system 1.

The transmission unit 503 transmits the information extracted by the extraction unit 505 to the user terminal 2, the store terminals 3A and 3B, and the headquarters terminal 4. The transmitting unit 503 adds the server ID stored in the storage device 500B when transmitting the information, and transmits the information to the user terminal 2, the store terminals 3A and 3B, and the headquarters terminal 4.

The receiving unit 504 receives the information transmitted from the user terminal 2, the store terminals 3A and 3B, and the headquarters terminal 4.

The extraction unit 505 is necessary from the information stored in the storage device 500B according to the information (for example, a browsing request) received by the reception unit 504 from the user terminal 2, the store terminals 3A and 3B, and the headquarters terminal 4. Extract information.

The storage control unit 506 controls the storage device 500B. Specifically, the storage control unit 506 controls the storage device 500B to write and read information.

(Processing of management system 1)
Hereinafter, the processing of the management system 1 according to this embodiment will be described with reference to FIGS. 6A to 6F.

(User registration process)
First, the user registration process of the management system 1 will be described with reference to FIG. 6A. In the following description, the user registration process will be described assuming that the management program (application software (hereinafter, also referred to as an application)) is already installed in the user terminal 2.

(Step S101)
The display control unit 203 of the user terminal 2 causes the display device 200D to display the attribute information input screen. The user U1 operates the input device 200C to input information such as account information (for example, name, date of birth, address, telephone number, guardian name (when the user U1 is under the age of 20)).

(Step S102)
The storage control unit 207 stores (writes) the account information of the user U1 accepted by the input accepting unit 202 in the storage device 200B.

(Step S103)
The transmission unit 204 of the user terminal 2 adds the user ID stored in the storage device 200B to the account information of the user U1 accepted by the input acceptance unit 202, and transmits the account information to the management server 5.

(Step S104)
The receiving unit 504 of the management server 5 receives the account information and the user ID transmitted from the user terminal 2.

(Step S105)
The storage control unit 506 of the management server 5 stores (writes) the account information received by the reception unit 504 in the storage device 500B in association with the user ID.

(Incoming processing)
Next, the receiving process of the management system 1 will be described with reference to FIG. 6B. In the following description, the receiving process will be described assuming that the management program (application software (hereinafter, also referred to as an application)) is already installed in the store terminal 3A and that the account of the store is already registered.

(Step S201)
The user U2 uses the store terminal 3A to read the received contact lens package. Specifically, the camera 300E of the store terminal 3A is held over the received contact lens package, and the input device 300C is operated to display (a JAN code, lot number, expiration date, etc.) printed or affixed to the package. (Including information). The imaging operation by the user U2 is accepted by the input accepting unit 302, and the imaging control unit 301 controls the camera 300E to perform the imaging based on the imaging operation accepted by the input accepting unit 302. The storage control unit 315 stores the captured image (captured image) in the storage device 300B.

(Step S202)
The arrival quantity acquisition unit 306 of the store terminal 3A acquires the type (manufacturer name, product number, etc.) of the contact lens housed in the package from the captured image of the display body stored in the storage device 300B.

(Step S203)
The arrival quantity acquisition unit 306 of the store terminal 3A acquires the arrival quantity of the contact lens based on the number of times of photographing. In this case, the user U2 needs to photograph the display body printed or affixed to the package for all the contact lenses that have arrived. Therefore, the user U2 may be configured to be able to input the number of arrivals for each type of contact lens read by operating the input device 300.

(Step S204)
The expiration date acquisition unit 312 of the store terminal 3A acquires the expiration date of the contact lens stored in the package from the captured image of the display body stored in the storage device 300B.

(Step S205)
The storage control unit 315 of the store terminal 3A stores (writes) the type and number of contact lenses acquired by the arrival amount acquisition unit 306 and the expiration date acquired by the expiration date acquisition unit 312 in the storage device 300B as an arrival record.

(Step S206)
The transmission unit 304 of the store terminal 3A transmits the arrival record recorded in the storage device 300B to the management server 5 together with the store ID.

(Step S207)
The receiving unit 504 of the management server 5 receives the arrival record and the store ID transmitted from the store terminal 3A. The storage control unit 506 of the management server 5 stores the arrival record received by the reception unit 504 in the storage device 500B in association with the store ID.

(Sales processing)
Next, the sales process of the management system 1 will be described with reference to FIG. 6C. In the following description, it is assumed that the management program (application software (hereinafter, also referred to as an application)) is already installed in the user terminal 2 and the store terminal 3A, and the registration of each account is completed. explain.

(Step S301)
When the user U1 performs a QR code presentation operation using the input device 200C of the user terminal 2, this operation is accepted by the input acceptance unit 202. The code generation unit 206 generates a QR code including user account information based on the operation received by the input reception unit 202. The QR code generated by the code generation unit 206 is displayed on the display device 200D by the display control unit 203.

(Step S302)
The user U2 at the store uses the store terminal 3A to read the QR code presented by the user U1. Specifically, the user U2 holds the camera 300E of the shop terminal 3A over the QR code and operates the input device 300C to photograph the QR code. The imaging operation by the user U2 is accepted by the input accepting unit 302, and the imaging control unit 301 controls the camera 300E to perform the imaging based on the imaging operation accepted by the input accepting unit 302. The storage control unit 315 stores the captured image (captured image) in the storage device 300B.

(Step S303)
The user U2 uses the shop terminal 3A to read the contact lens package purchased by the user U1. Specifically, the camera 300E of the store terminal 3A is held over the received contact lens packaging body, and the input device 300C is operated to photograph the display body printed or affixed to the packaging body. The imaging operation by the user U2 is accepted by the input accepting unit 302, and the imaging control unit 301 controls the camera 300E to perform the imaging based on the imaging operation accepted by the input accepting unit 302. The storage control unit 315 stores the captured image (captured image) in the storage device 300B.

(Step S304)
The sales volume acquisition unit 307 of the store terminal 3A acquires the type (manufacturer name, product number, etc.) of the contact lens housed in the package from the captured image of the display stored in the storage device 300B.

(Step S305)
The sales amount acquisition unit 307 of the store terminal 3A acquires the purchase number of contact lenses based on the number of times of photographing. In this case, the user U2 needs to take an image of the display body printed or affixed to the packaging body for all the contact lenses purchased by the user U1. Therefore, the user U2 may be configured to be able to input the number of arrivals for each type of contact lens read by operating the input device 300.

(Step S306)
The expiration date acquisition unit 312 of the store terminal 3A acquires, for each contact lens, the expiration date of the contact lens housed in the package from the captured image of the display body stored in the storage device 300B.

(Step S307)
The user U2 operates the input device 300C to display the account information of the user U1 and the type and number of contact lenses from the read QR code and the barcode of the package. The operation of the input device 300C is accepted by the input accepting unit 302. The display control unit 303 displays the type and number of contact lenses acquired from the account information of the user U1 acquired from the QR code and the barcode of the packaging body based on the operation received by the input reception unit 302 and the display device 300D. To display. The user U1 confirms the displayed content, and if there is no problem with the content, agrees by using the input device 300C (for example, taps the “confirm” icon displayed on the display device 300D).

(Step S308)
Next, the user U2 operates the input device 300C to display various consent forms. The operation of the input device 300C is accepted by the input accepting unit 302. The display control unit 303, based on the operation received by the input reception unit 302, various consent forms stored in the storage device 300B (a consent form regarding the use of contact lenses, a consent form regarding a personal information protection policy, etc.). Is displayed on the display device 300D. The user U1 confirms the displayed content, and if there is no problem with the content, the user U1 agrees by using the input device 300C (for example, taps the “agree” icon displayed on the display device 300D).

(Step S309)
Next, the user U2 operates the input device 300C to display various enlightenment guides. The operation of the input device 300C is accepted by the input accepting unit 302. The display control unit 303 causes the display device 300D to display various enlightenment guidance documents (enlightenment guidance documents required at the time of sale) stored in the storage device 300B based on the operation accepted by the input acceptance unit 302. The user U1 confirms the displayed content, and if there is no problem with the content, confirms by using the input device 300C (for example, taps the “confirm” icon displayed on the display device 300D).

(Step S310)
The storage control unit 315 of the store terminal 3A uses the account information of the user U1 acquired from the QR code, the type and number of contact lenses acquired by the sales volume acquisition unit 307, the expiration date acquired by the expiration date acquisition unit 312, and various agreements. And a record of various enlightenment guides are stored (written) in the storage device 300B as a sales record.

(Step S311)
The transmission unit 304 of the store terminal 3A transmits the sales record recorded in the storage device 300B to the management server 5 together with the store ID.

(Step S312)
The receiving unit 504 of the management server 5 receives the sales record and the store ID transmitted from the store terminal 3A. The storage control unit 506 of the management server 5 stores the sales record received by the reception unit 504 in the storage device 500B in association with the store ID.

(Browsing process)
Next, the browsing process of the management system 1 will be described with reference to FIG. 6D. In the following description, the management program (application software (hereinafter, also referred to as an application)) is already installed in the user terminal 2, the store terminals 3A and 3B, and the headquarters terminal 4, and registration of each account is completed. The sales process will be described as if it exists.

(Step S401)
The user U2 of the store inputs the store ID, which is the account ID, and the PW to access the management server 5 when requesting browsing of various records including the sales record of the store. In this case, the input device 300J of the store terminal 3B is operated to input the store ID and PW. The input receiving unit 321 of the store terminal 3B receives the store ID and PW input by the input device 300J. The transmission unit 323 transmits the store ID and PW received by the input reception unit 321 to the management server 5.
Further, the user U3 of the headquarters accesses the management server 5 by inputting the headquarters ID which is the account ID and the PW when requesting to browse various records including the sales record of the store. In this case, the shop ID and PW are input by operating the input device 400C of the head office terminal 4. The input receiving unit 401 of the head office terminal 4 receives the store ID and PW input by the input device 400C. The transmission unit 403 transmits the store ID and PW accepted by the input acceptance unit 401 to the management server 5.
In the management server 5, whether or not the combination of the ID and PW is correct is associated with the ID (store ID, headquarters ID) stored in the storage device 500B of the management server 5 and collated with the combination of the PW (password). If the combination of ID and PW is correct, the management server 5 permits access.

(Step S402)
When the user U2 of the store uses the store terminal 3A to request browsing of various records including the sales record of the store, the user U2 of the store operates the input device 300C of the store terminal 3A to display various records including the sales record of the store. Enter the browsing request. The input reception unit 302 of the store terminal 3A receives the browsing request input by the input device 300C. The transmission unit 304 adds the store ID to the browsing request received by the input reception unit 302 and transmits the browsing request to the management server 5.
The user U2 may use the store terminal 3B to request browsing of various records including the sales record of the store. In this case, the input device 300J of the store terminal 3B is operated to input a browse request for various records including sales records of the store. The input reception unit 321 of the store terminal 3B receives the browsing request input by the input device 300J. The transmission unit 323 adds the shop ID to the browsing request received by the input reception unit 321, and transmits the browsing request to the management server 5.
When the user U3 of the headquarters uses the headquarters terminal 4 to request browsing of various records including the sales records of the stores under the umbrella, the input device 400C of the headquarters terminal 4 is operated to include the sales records of the stores. Enter the request to view various records. The input receiving unit 401 of the head office terminal 4 receives the browsing request input by the input device 400C. The transmission unit 403 adds the headquarters ID to the browsing request accepted by the input acceptance unit 401 and transmits the browsing request to the management server 5.

(Step S403)
When the receiving unit 504 of the management server 5 receives the browsing request, the extracting unit 505 extracts various records stored in the storage device 500B in association with the ID (store ID or headquarters ID) given to the browsing request. .. For example, if the browsing request is made from the store ID “T001”, the extraction unit 505 extracts various records stored in the storage device 500B in association with the store ID “T001”. Further, if the browsing request is made from the headquarters ID “H001”, the extraction unit 505 extracts various records stored in the storage device 500B in association with the store IDs “T001” to “T006” which are the affiliated stores. ..

(Step S404)
The transmission unit 503 of the management server 5 transmits the various records extracted by the extraction unit 505 to the terminal that has transmitted the browsing request. Specifically, the transmission unit 503 of the management server 5 transmits the various records extracted by the extraction unit 505 to the store terminal 3A having the store ID given to the browse request or the headquarters terminal 4 having the headquarters ID.

(Step S405)
When the receiving unit 305 of the store terminal 3A receives the information of various records transmitted from the management server 5, the display control unit 303 displays the received various records on the display device 300D. Further, when the receiving unit 404 of the head office terminal 4 receives the information on the various records transmitted from the management server 5, the display control unit 402 displays the received various records on the display device 400D.

(Step S406)
When the receiving unit 305 receives the information of various records transmitted from the management server 5, the storage control unit 315 of the store terminal 3A stores the information of these various records in the storage device 300B. Further, when the receiving unit 404 receives the information of the various records transmitted from the management server 5, the storage control unit 405 of the head office terminal 4 stores the information of the various records in the storage device 400B.

In the above description, the information of various records associated with the store ID or the headquarters ID is collectively browsed, but the information of various records associated with the store ID or the headquarters ID is partially read, for example, The sales record, which is a part of various records, or only some stores may be selected so that various records can be browsed.

(Proper inventory alert processing)
Next, the alert processing of proper inventory of the management system 1 will be described with reference to FIG. 6E. In the following description, the sales process will be described assuming that the management program (application software (hereinafter, also referred to as an application)) is already installed in the store terminal 3A and that each account has already been registered.

(Step S501)
The appropriate inventory amount calculation unit 309 of the store terminal 3A refers to the contact lens sales record stored in the storage device 300B, and obtains pattern data in which the contact lens sales amount and the sales interval are patterned for each contact lens type. get.

(Step S502)
The appropriate inventory amount calculation unit 309 calculates the range of the appropriate inventory amount based on the acquired pattern data.

(Step S503)
The stock amount calculation unit 308 of the store terminal 3A determines, from the difference between the quantity of each type of contact lens acquired by the arrival amount acquisition unit 306 and the quantity of each contact lens type acquired by the sales amount acquisition unit 307, Calculate the inventory quantity for each type of contact lens in the store.

(Step S504)
The first determination unit 310 determines whether the inventory amount of each contact lens type calculated by the inventory amount calculation unit 308 is within the range of the inventory amount calculated by the appropriate inventory amount calculation unit 309. If the stock amount of each contact lens type calculated by the stock amount calculation unit 308 is within the range of the stock amount calculated by the proper stock amount calculation unit 309 (YES), the store terminal 3A performs appropriate stock alert processing. To finish. Further, if the stock amount of each type of contact lens calculated by the stock amount calculation unit 308 is not within the range of the stock amount calculated by the proper stock amount calculation unit 309 (NO), the store terminal 3</b>A determines in step S<b>505. Move to processing.

(Step S505)
The first alert notification unit 311 determines that the inventory amount for each type of contact lens calculated by the inventory amount calculation unit 308 by the first determination unit 310 is not within the range of the inventory amount calculated by the appropriate inventory amount calculation unit 309. If determined (NO in step S504), the first alert is notified. Specifically, the first alert notifying unit 311 determines whether the stock amount for each type of contact lens calculated by the first determination unit 310 by the stock amount calculation unit 308 corresponds to the stock amount calculated by the proper stock amount calculation unit 309. The fact that it is not within the range is displayed on the display device 300D. Note that the first alert may be transmitted to a contact (for example, a mail address) registered in advance.

(Alert processing of expiration date)
Next, the expiration processing alert processing of the management system 1 will be described with reference to FIG. 6F. In the following description, the sales process will be described assuming that the management program (application software (hereinafter, also referred to as an application)) is already installed in the store terminal 3A and that each account has already been registered.

(Step S601)
The user U2 uses the camera 300E to capture an image of the QR code presented on the display device 200D of the user terminal 2 and the display body printed or affixed to the package of the contact lens to be sold. The expiration date acquisition unit 312 acquires the expiration date of the contact lens from the information of the display body printed or affixed to the package housing the contact lens, which is photographed by the camera 300E.

(Step S602)
The second determination unit 313 determines whether or not the period until the expiration date acquired by the expiration date acquisition unit 312 is within a predetermined period. Specifically, based on the date and time measured by an RTC (not shown) included in the store terminal 4A, it is determined whether or not the period until the expiration date is within a predetermined expiration date. When the period until the expiration date acquired by the expiration date acquisition unit 312 is within a predetermined deadline (YES), the store terminal 3A ends the expiration date alert process. If the period until the expiration date acquired by the expiration date acquisition unit 312 is not within the predetermined expiration date (NO), the store terminal 3A executes the process of step S603.

(Step S603)
The second alert notification unit 314 notifies the second alert when the second determination unit 313 determines that the period until the expiration date acquired by the expiration date acquisition unit 312 is not within the predetermined time period (NO in step S602). To do. Specifically, the second alert notifying unit 314 causes the display device 300D to display, as a second alert, that the period until the expiration date of the second determination unit 313 is not within the predetermined period. Note that the second alert may be sent to a contact information registered in advance (for example, a mail address).

The expiration date may be acquired at each of the arrival and the sale, and it may be configured to determine whether or not the period until the expiration date is within a predetermined expiration date. In this case, the predetermined deadline at the time of arrival and the predetermined deadline at the time of sale may be different. For example, the predetermined deadline at the time of arrival may be one year, and the predetermined deadline at the time of sale may be one month. By doing so, the store can prevent the arrival of contact lenses that cannot be returned. Further, at the time of sale, it is possible to prevent a complaint (for example, the expiration date is short and the item could not be used up) by notifying the customer who is the purchaser that the expiration date is short.

(effect)
As described above, the store terminal 3A according to the present embodiment is a contact lens management device. The store terminal 3A includes an arrival amount acquisition unit 306 that acquires the number of contact lenses that have arrived at the store for each type, a sales amount acquisition unit 307 that acquires the number of contact lenses that have been sold at the store for each type, and an arrival amount. From the difference between the quantity of each type of contact lens acquired by the acquisition unit 306 and the quantity of each type of contact lens acquired by the sales volume acquisition unit 307, the stock quantity for each type of contact lens in the store is calculated. An inventory amount calculation unit 308, an appropriate inventory amount calculation unit 309 that calculates an appropriate inventory amount range with reference to a contact lens sales record, and an inventory amount for each type of contact lens calculated by the inventory amount calculation unit 308. A first alert is issued according to a first determination unit 310 that determines whether or not is within the range of the inventory amount calculated by the appropriate inventory amount calculation unit 309, and a determination result by the first determination unit 310. And a first alert notification unit 311.

Contact lenses are soft type, hard type, astigmatism, hyperopia, myopia, diopter, UV cut, oxygen permeability, usable period (2 weeks disposable type, 1 week disposable type, 1 day disposable type, etc.), function Since there are so many different types of lenses (contact lenses that have the function of making the eyes look larger, such as colors), it is difficult to secure a large amount of each type of stock in stores. The store terminal 3A calculates the appropriate inventory amount of the store, and when the actual inventory of the store is not within the range of the calculated appropriate inventory amount, notifies the alert (first alert) to that effect. Therefore, the store can properly maintain the stock amount of contact lenses.

In addition, the appropriate inventory amount calculation unit 309 determines the range of the appropriate inventory amount based on the pattern data in which the contact lens sales amount and the sales interval derived from the contact lens sales record are patterned for each contact lens type. calculate. Since the range of inventory quantity can be calculated in consideration of the sales volume of contact lenses to customers and the sales interval, the risk of lost sales is low and the occurrence of lost profit can be reduced. . In addition, it is possible to prevent excessive inventory reservation due to fear of lost profit.

Further, the pattern data includes the first pattern data in which both the sales amount and the sales interval are constant, the second pattern data in which the sales amount is not constant and the sales interval is constant, and the sales amount is constant and the sales interval is constant. Has the third pattern data in which the sales amount is not constant, and the fourth pattern data in which both the sales amount and the sales interval are not constant. Since the proper inventory amount calculation unit 309 calculates the proper inventory amount of the store based on the plurality (four) of pattern data, the proper inventory amount can be calculated with high accuracy.

In addition, the store terminal 3A includes an expiration date acquisition unit 312 that acquires the expiration date of the contact lens that has arrived at the store, and a second determination unit 313 that determines whether or not the period until the expiration date is within a predetermined period. And a second alert notification unit 314 that notifies the second alert according to the determination result of the second determination unit 313. The shop terminal 3A determines whether or not the period until the expiration date of use of the contact lens is within the predetermined time limit, and if it is not within the predetermined time limit, an alert to that effect (second alert) is issued. Therefore, it is possible to prevent the arrival or sale of contact lenses whose expiration date is not within the predetermined period.

At least one of the arrival quantity acquisition unit 306 and the sales quantity acquisition unit 307 of the store terminal 3A acquires a type of contact lens from a display body printed or affixed to the contact lens package housing the contact lens (a camera). 300E, CPU 300F), and a quantity counting means (CPU 300F) for counting the number of contact lens packages for each type. Therefore, it is possible to obtain the contact lens type from the display body printed or affixed to the contact lens packaging body by the camera 300E of the store terminal 3A without counting the store inventory work, and to measure the number thereof. It is possible to easily acquire the arrival amount and sales amount of the store.

[Modification of First Embodiment]
In the first embodiment, the store terminal 3A has the arrival amount acquisition unit 306, the sales amount acquisition unit 307, the inventory amount calculation unit 308, the appropriate inventory amount calculation unit 309, the first determination unit 310, and the first alert notification unit. 311 has the functions of the expiration date acquisition unit 312, the second determination unit 313, and the second alert notification unit 314, and the stock amount for each type of contact lens calculated by the stock amount calculation unit 308 is the appropriate stock amount calculation unit 309. If it is not within the range of the stock amount calculated in step 3, the fact is notified.

However, the arrival amount acquisition unit 306, the sales amount acquisition unit 307, the inventory amount calculation unit 308, the appropriate inventory amount calculation unit 309, the first determination unit 310, the first determination unit 310, the first terminal unit 310 Having the functions of the alert notification unit 311, the expiration date acquisition unit 312, the second determination unit 313, and the second alert notification unit 314, the stock amount for each type of contact lens calculated by the stock amount calculation unit 308 is the appropriate stock amount. When it is not within the range of the stock amount calculated by the calculation unit 309, the fact may be notified.

Further, in the first embodiment, when the inventory amount for each type of contact lens calculated by the inventory amount calculation unit 308 is not within the range of the inventory amount calculated by the appropriate inventory amount calculation unit 309, the first alert notification is given. The unit 311 is configured to notify the first alert that the inventory amount is not within the appropriate inventory amount range, but the inventory amount for each contact lens type calculated by the inventory amount calculation unit 308 is the appropriate inventory amount. When the stock amount calculated by the calculation unit 309 is not within the range, the contact lenses with insufficient stock amount may be automatically ordered for each type.

[Second Embodiment]
In the second embodiment, an embodiment in which demand is predicted and inventory is managed based on the predicted demand will be described. Hereinafter, the management system 1 according to the second embodiment will be described with reference to the drawings. In the following description, configurations different from those of the first embodiment and the modified examples will be described, and the same reference numerals will be given to the same configurations. And redundant description will be omitted.

FIG. 7 is a functional block diagram of the store terminal 3A according to the second embodiment. As shown in FIG. 7, the store terminal 3A has an imaging control unit 301, an input reception unit 302, a display control unit 303, a transmission unit 304, a reception unit 305, an arrival amount acquisition unit 306, a sales amount acquisition unit 307, and an inventory amount calculation. Unit 308, proper inventory amount calculation unit 309, first determination unit 310, first alert notification unit 311, expiration date acquisition unit 312, second determination unit 313, second alert notification unit 314, storage control unit 315, position information acquisition The unit 316, the demand prediction unit 331, the purchase history acquisition unit 332, the reservation information acquisition unit 333, the distribution information acquisition unit 334, the facility information acquisition unit 335, the question content acquisition unit 336, the learning unit 337, the ordering unit 338, and the like have functions. .. The functions shown in FIG. 7 are realized by the CPU 300F executing the management program stored in the ROM (not shown) of the store terminal 3A.

The appropriate inventory amount calculation unit 309 of the store terminal 3A according to the present embodiment calculates an appropriate inventory amount (quantity) range of contact lenses for each type according to the prediction result of the demand prediction unit 331.

The demand prediction unit 331 predicts the demand (quantity) of contact lenses for each type. Specifically, the demand prediction unit 331 predicts the demand (quantity) of contact lenses for each type according to the learning result of the learning unit 337. The details of the demand prediction unit 331 will be described later.

The purchase history acquisition unit 332 acquires the purchase history of the contact lens user U1 (purchaser). The purchase history of the contact lens of the purchaser may be stored in the store terminal 3A or may be acquired from the purchase history stored in another server or the like. The purchase history includes information in which the type and purchase quantity of contact lenses purchased in the past are associated with the purchaser identification information. Further, as the purchase history, the one input by the user U2 to the store terminal 3A or the one input by the user U3 to the headquarters terminal 4 may be used.

The reservation information acquisition unit 333 acquires the reservation information of the contact lens user U1 (scheduled to visit the store). The reservation information includes the identification information of the user U1 and the scheduled visit date and time information. The reservation information may be information input by the user U2 to the store terminal 3A, input by the user U3 to the headquarters terminal 4, or input by the user U1 to the user terminal 2 when making a reservation for visiting the store.

The distribution information acquisition unit 334 acquires the distribution information of the contact lens advertisement. Here, the advertisement includes a campaign from the store to the user U1, notification to the regular purchaser, arrival information of contact lenses, and the like. Further, the distribution information includes information such as the type of contact lens of the advertisement, the identification information of the user U1 who has distributed, and attribute information (eg, sex, age, address). The distribution information of the advertisement may be stored in the store terminal 3A or may be acquired from the distribution information stored in another server or the like. Further, as the distribution information, the information input by the user U2 to the store terminal 3A or the information input by the user U3 to the headquarters terminal 4 may be used.

The facility information acquisition unit 335 acquires information on facilities around the store. Specifically, the facility information acquisition unit 335 acquires facility information around the store, for example, information on the type and scale (number of persons, etc.) of facilities that affect the demand for contact lenses, such as medical institutions and schools. The address of the store can be acquired from the store information. The facility information may be acquired by accessing the WEB site, or may be input by the user U2 to the shop terminal 3A or input by the user U3 to the headquarters terminal 4.

The question content acquisition unit 336 acquires the question content from the user U1 of the contact lens or a prospective purchaser of the contact lens. The content of the question can be obtained from, for example, a question entered by the user U1 to the chatbot by the AI, a question on the WEB site, or the like. Moreover, you may use what the user U2 input into the shop terminal 3A, what the user U3 input into the headquarters terminal 4, and what the user U1 input into the user terminal 2 at the time of a question.

The learning unit 337 (first learning unit) learns, from the purchase history acquired by the purchase history acquisition unit 332, the purchase quantity of contact lenses for each user U1 when visiting the store for each contact lens type (hereinafter, referred to as “contact lens purchase quantity”). Also referred to as the first learning process).
Further, the learning unit 337 (second learning unit) determines the relationship between the content of the advertisement included in the distribution information acquired by the distribution information acquisition unit 334 and the distribution time, and the change in the sales quantity of the contact lens. Learning is performed for each type (hereinafter, also referred to as second learning processing).
In addition, the learning unit 337 (third learning unit) determines the type of facility around the store acquired by the facility information acquisition unit 335 and the change in the sales quantity of contact lenses when the facility is built around the store. The relationship is learned for each contact lens type (hereinafter, also referred to as a third learning process).
In addition, the learning unit 337 (fourth learning unit) learns the relationship between the question content acquired by the question content acquisition unit 336 and the change in the sales quantity of contact lenses (hereinafter, also referred to as fourth learning processing).

The ordering unit 338 lacks contact lenses that do not satisfy the inventory amount when the inventory amount for each type of contact lenses calculated by the inventory amount calculating unit 308 is less than the inventory amount calculated by the appropriate inventory amount calculating unit 309. Order by type only by quantity. More specifically, when the inventory amount for each type of contact lens calculated by the inventory amount calculation unit 308 is less than the inventory amount calculated by the appropriate inventory amount calculation unit 309, the ordering unit 338 sets the appropriate inventory amount. The transmission unit 304 is instructed to transmit the ordering information for ordering the contact lenses of the types falling below the upper limit of the proper inventory amount to the terminal of the contact lens wholesaler or the head office terminal 4. The order quantity may be determined in advance for each type of contact lens.

(Processing of management system 1)
Hereinafter, the processing of the management system 1 according to the present embodiment will be described with reference to FIGS. 8A to 8C. In the following description, the sales process will be described assuming that the management program (application software (hereinafter, also referred to as an application)) is already installed in the store terminal 3A and that each account has already been registered.

(Learning process)
FIG. 8A is a flowchart showing a learning process performed by the store terminal 3A. Hereinafter, the learning process performed by the store terminal 3A will be described with reference to FIG. 8A.

(Step S701)
The learning unit 337 learns, from the purchase history acquired by the purchase history acquisition unit 332, the purchase quantity of contact lenses for each user U1 when visiting the store for each contact lens type.

(Step S702)
The learning unit 337 learns, for each contact lens type, the relationship between the advertisement content and distribution time included in the distribution information acquired by the distribution information acquisition unit 334, and the change in the sales quantity of contact lenses.

(Step S703)
The learning unit 337 describes, for each contact lens type, the relationship between the type of the facility around the store acquired by the facility information acquisition unit 335 and the change in the sales volume of the contact lens when the facility is built around the store. To learn.

(Step S704)
The learning unit 337 (fourth learning unit) learns the relationship between the question content acquired by the question content acquisition unit 336 and the change in the sales quantity of contact lenses.

(Proper inventory amount calculation process)
FIG. 8B is a flowchart showing the proper inventory amount calculation processing by the store terminal 3A. Hereinafter, with reference to FIG. 8B, the appropriate stock amount calculation processing by the store terminal 3A will be described.

(Step S801)
The demand prediction unit 331 predicts the demand of contact lenses for each type according to the reservation information acquired by the reservation information acquisition unit 333 and the learning result (the learning result in the first learning process) by the learning unit 337 ( First demand forecast).

(Step S802)
The demand prediction unit 331 predicts the demand for contact lenses for each type according to the distribution information acquired by the distribution information acquisition unit 334 and the learning result (the learning result in the second learning process) by the learning unit 337 ( Second demand forecast).

(Step S803)
The demand prediction unit 331 predicts the demand for contact lenses for each type according to the facility information acquired by the facility information acquisition unit 335 and the learning result (the learning result in the third learning process) by the learning unit 337. (Third demand forecast).

(Step S804)
The demand prediction unit 331 predicts the demand of contact lenses for each type according to the question content acquired by the question content acquisition unit 336 and the learning result by the learning unit 337 (learning result in the fourth learning process) ( Fourth demand forecast).

(Step S805)
The appropriate inventory amount calculation unit 309 calculates an appropriate inventory amount (quantity) range of contact lenses for each type according to the prediction result of the demand prediction unit 331. More specifically, the proper inventory amount calculation unit 309 totals the demand (quantity) of contact lenses predicted by the demand prediction unit 331 in steps S801 to S804 for each type, and calculates the contact lens demand for each type. Calculate the appropriate stock range (quantity) of contact lenses according to demand (quantity). Here, the range of the appropriate quantity (quantity) of contact lenses may be a predetermined quantity range (for example, plus or minus 20 pieces) from the demand (quantity) of contact lenses aggregated for each type, or for each type. The range (for example, plus or minus 10%) may be within a predetermined percentage from the aggregated demand (quantity) of contact lenses.

(Order processing)
FIG. 8C is a flowchart showing the ordering process performed by the store terminal 3A. Hereinafter, the ordering process performed by the store terminal 3A will be described with reference to FIG. 8C.

(Step S901)
The inventory amount calculation unit 308 calculates the contact lens in the store from the difference between the quantity of each type of contact lens acquired by the arrival quantity acquisition unit 306 and the quantity of each contact lens type acquired by the sales quantity acquisition unit 307. Inventories are calculated for each type.

(Step S902)
The first determination unit 310 determines whether the inventory amount of each contact lens type calculated by the inventory amount calculation unit 308 is within the range of the inventory amount calculated by the appropriate inventory amount calculation unit 309. The first determination unit 310 performs the ordering process when the inventory amount for each type of contact lens calculated by the inventory amount calculation unit 308 is within the range of the inventory amount calculated by the appropriate inventory amount calculation unit 309 (YES). finish. In addition, the first determination unit 310, if the inventory amount for each type of contact lens calculated by the inventory amount calculation unit 308 is not within the range of the inventory amount calculated by the appropriate inventory amount calculation unit 309 (NO), step Then, the process proceeds to S903.

(Step S903)
The first alert notifying unit 311 notifies the first alert. Specifically, the first alert notifying unit 311 determines whether the stock amount for each type of contact lens calculated by the first determination unit 310 by the stock amount calculation unit 308 corresponds to the stock amount calculated by the proper stock amount calculation unit 309. The fact that it is not within the range is displayed on the display device 300D. Note that the first alert may be transmitted to a contact (for example, a mail address) registered in advance.

(Step S904)
The ordering unit 338 determines, for each type, whether the inventory quantity of the contact lenses calculated by the inventory quantity calculation unit 308 is less than the inventory quantity calculated by the proper inventory quantity calculation unit 309. The ordering unit 338 determines that the contact lens inventory amount calculated by the inventory amount calculating unit 308 is greater than the inventory amount calculated by the proper inventory amount calculating unit 309 (YES), in other words, if the inventory amount is excessive, The ordering process ends. If the stock quantity of the contact lens calculated by the stock quantity calculation unit 308 does not satisfy the stock quantity calculated by the proper stock quantity calculation unit 309 (NO), in other words, the stock quantity is insufficient. If yes, the process proceeds to step S905.

(Step S905)
The ordering unit 338 orders each type of contact lens that does not satisfy the stock amount calculated by the appropriate stock amount calculation unit 309, for each type.

As described above, the store terminal 3A according to the present embodiment is a contact lens management device. The store terminal 3A includes a demand prediction unit 331 that predicts the demand for contact lenses, and the appropriate inventory amount calculation unit 309 calculates the range of the inventory amount according to the prediction result of the demand prediction unit 331. In this way, the demand forecast is performed and the inventory of the contact lenses is managed according to the demand forecast, so that the inventory of the contact lenses can be managed more appropriately.

Further, the store terminal 3A according to the present embodiment learns the purchase history acquisition unit 332 that acquires the purchase history of the contact lens user U1 and learning to learn the purchase quantity of contact lenses for each user U1 at the time of visit from the purchase history. It includes a unit 337 (first learning unit) and a reservation information acquisition unit 333 that acquires reservation information of the user U1 of the contact lens. Then, the demand prediction unit 331 predicts the demand of the contact lens according to the reservation information acquired by the reservation information acquisition unit 333 and the learning result by the learning unit 337. In this way, the purchase quantity of contact lenses for each user U1 at the time of coming to the store is learned from the purchase history, and according to the reservation information acquired by the reservation information acquisition unit 333 and the learning result by the learning unit 337, the contact lens By predicting the demand, the demand can be predicted with higher accuracy, and the inventory of contact lenses can be managed more effectively.

Further, the store terminal 3A according to the present embodiment learns the relationship between the distribution information acquisition unit 334 that acquires the distribution information of the contact lens advertisement, the content and distribution time of the advertisement, and the change in the sales quantity of the contact lens. The learning unit 337 (second learning unit) is provided. Then, the demand prediction unit 331 predicts the demand of the contact lens according to the distribution information acquired by the distribution information acquisition unit 334 and the learning result by the learning unit 337. As described above, the relationship between the content and distribution time of the advertisement and the change in the sales quantity of the contact lens is learned, and the contact information is acquired according to the distribution information acquired by the distribution information acquisition unit 334 and the learning result by the learning unit 337. By predicting the demand for the lenses, the demand can be predicted with higher accuracy, and the contact lens inventory can be managed more effectively.

Further, the store terminal 3A according to the present embodiment, the facility information acquisition unit 335 that acquires information on the facilities around the store, the type of facility, and the change in the sales quantity of contact lenses when the facility is built around the store. And a learning unit 337 (third learning unit) that learns the relationship with. Then, the demand prediction unit 331 predicts the demand of the contact lens according to the facility information acquired by the facility information acquisition unit 335 and the learning result by the learning unit 337. In this way, the relationship between the type of facility and the change in the sales quantity of contact lenses when the facility is built around the store is learned, and the facility information acquired by the facility information acquisition unit 335 and the learning unit 337 are learned. By predicting the demand for contact lenses in accordance with the learning result of 1., more accurate demand forecasting can be performed, and the inventory of contact lenses can be managed more effectively.

Further, the store terminal 3A according to the present embodiment includes a question content acquisition unit 336 that acquires the content of a question from the contact lens user U1 or a prospective contact lens purchaser, and the question content acquired by the question content acquisition unit 336. , And a learning unit 337 that learns the relationship with changes in the sales quantity of contact lenses. Then, the demand prediction unit 331 predicts the demand of the contact lens according to the question content and the learning result of the learning unit 337. In this way, by learning the relationship between the question content acquired by the question content acquisition unit 336 and the change in the sales quantity of contact lenses, and predicting the demand for contact lenses according to the question content and the learning result, The demand forecast can be made with higher accuracy, and the inventory of contact lenses can be managed more effectively.

Further, the store terminal 3A according to the present embodiment, when the inventory amount for each contact lens type calculated by the inventory amount calculation unit 308 is less than the inventory amount calculated by the appropriate inventory amount calculation unit 309, the inventory amount is calculated. An ordering unit 338 is provided for ordering an unsatisfactory amount of contact lenses for each type. In this way, since the contact lenses that do not satisfy the stock quantity are ordered by type in an insufficient amount, the labor of ordering work at the store is reduced.

[Modification of Second Embodiment]
In the second embodiment, the store terminal 3A uses the demand prediction unit 331, the purchase history acquisition unit 332, the reservation information acquisition unit 333, the distribution information acquisition unit 334, the facility information acquisition unit 335, and the question content acquisition unit 336. Although it has the functions of the learning unit 337, the ordering unit 338, etc., any one or more of the store terminal 3B, the headquarters terminal 4, and the management server 5 may have these functions. Further, the arrival amount acquisition unit 306, the sales amount acquisition unit 307, the inventory amount calculation unit 308, the proper inventory amount calculation unit 309, the first determination unit 310, the first alert notification unit 311, and the expiration date acquisition unit 312 included in the store terminal 3A. , The second determination unit 313, the second alert notification unit 314, and the like may be included in any one or more of the store terminal 3B, the headquarters terminal 4, and the management server 5.

As described above, according to the present invention, it is possible to provide a highly convenient contact lens management device, management method, and management program.

1 Management System 2 User Terminal 200A Communication IF
200B Storage device 200C Input device 200D Display device 200E Camera 200F CPU
200G Bus (BUS)
201 shooting control unit 202 input reception unit 203 display control unit 204 transmission unit 205 reception unit 206 code generation unit 207 storage control unit 208 position information acquisition unit 3A store terminal 300A communication IF
300B Storage device 300C Input device 300D Display device 300E Camera 300F CPU
300G bus (BUS)
301 Shooting control unit 302 Input reception unit 303 Display control unit 304 Transmission unit 305 Reception unit 306 Arrival amount acquisition unit 307 Sales amount acquisition unit 308 Inventory amount calculation unit 309 Appropriate inventory amount calculation unit 310 First determination unit 311 First alert notification unit 312 Expiration date acquisition unit 313 Second determination unit 314 Second alert notification unit 315 Storage control unit 316 Location information acquisition unit 331 Demand prediction unit 332 Purchase history acquisition unit 333 Reservation information acquisition unit 334 Distribution information acquisition unit 335 Facility information acquisition unit 336 Question content acquisition unit 337 Learning unit 338 Ordering unit 3B Store terminal 300H Communication IF
300I Storage device 300J Input device 300K Display device 300L CPU
300M bus (BUS)
321 Input reception unit 322 Display control unit 323 Transmission unit 324 Reception unit 325 Storage control unit 4 Headquarters terminal 400A Communication IF
400B Storage device 400C Input device 400D Display device 400E CPU
400F Bus (BUS)
401 input reception unit 402 display control unit 403 transmission unit 404 reception unit 405 storage control unit 5 management server 500A communication IF
500B Storage device 500C Input device 500D Display device 500E CPU
500F Bus (BUS)
501 Input reception unit 502 Display control unit 503 Transmission unit 504 Reception unit 505 Extraction unit 506 Storage control unit 6 Network

Claims (12)

A contact lens management device,
An arrival quantity acquisition unit that acquires the quantity of contact lenses received at the store for each type,
A sales volume acquisition unit that acquires the quantity of the contact lenses sold at the store for each type,
For each type of the contact lens in the store, from the difference between the quantity for each type of the contact lens acquired by the arrival quantity acquisition unit and the quantity for each type of the contact lens acquired by the sales quantity acquisition unit An inventory amount calculation unit that calculates the inventory amount of
With reference to the sales record of the contact lens, an appropriate inventory amount calculation unit that calculates the range of the inventory amount,
A first determination unit that determines whether or not the inventory amount for each type of the contact lens calculated by the inventory amount calculation unit is within the range of the inventory amount calculated by the appropriate inventory amount calculation unit;
A first alert notification unit that notifies a first alert according to the determination result of the first determination unit;
A management device comprising: The appropriate inventory amount calculation unit,
It is characterized in that the stock amount range is calculated based on pattern data obtained by patterning the sales amount and sales interval of the contact lens derived from the sales record of the contact lens for each contact lens type. The management device according to claim 1. An expiration date acquisition unit that acquires the expiration date of the contact lens received at the store,
A second determination unit that determines whether or not the period until the expiration date is within a predetermined period;
A second alert notifying unit for notifying a second alert according to the determination result of the second determining unit;
The management apparatus according to claim 1 or 2, further comprising: At least one of the receipt amount acquisition unit and the sales amount acquisition unit is
A type acquiring unit for acquiring the type of the contact lens from the display printed or attached to the contact lens package containing the contact lens,
A quantity counting means for counting the number of the contact lens packages for each type,
The management apparatus according to any one of claims 1 to 3, further comprising: A demand forecasting unit for forecasting demand for the contact lens,
The appropriate inventory amount calculation unit,
Calculating the range of the stock amount according to the prediction result in the demand prediction unit,
The management device according to any one of claims 1 to 4, wherein A purchase history acquisition unit that acquires the purchase history of the contact lens purchaser,
A first learning unit that learns the purchase quantity of the contact lens for each purchaser when visiting the store from the purchase history;
A reservation information acquisition unit for acquiring reservation information of the purchaser of the contact lens,
The demand forecasting unit,
Predicting the demand for the contact lens according to the reservation information acquired by the reservation information acquisition unit and the learning result by the first learning unit,
The management device according to claim 5, wherein A delivery information acquisition unit that obtains delivery information of the contact lens advertisement,
A second learning unit that learns a relationship between the delivery time of the advertisement and a change in the sales quantity of the contact lens,
The demand forecasting unit,
Predicting the demand for the contact lens according to the distribution information acquired by the distribution information acquisition unit and the learning result by the second learning unit,
The management device according to claim 5 or 6, characterized in that. A facility information acquisition unit that acquires information on facilities around the store,
A third learning unit that learns a relationship between the type of the facility and a change in the sales quantity of the contact lens when the facility is built around the store;
The demand forecasting unit,
Predicting the demand for the contact lens according to the facility information acquired by the facility information acquisition unit and the learning result by the third learning unit,
The management device according to any one of claims 5 to 7, characterized in that. A question content acquisition unit for acquiring the content of a question from a purchaser of the contact lens or a prospective purchaser of the contact lens,
A fourth learning unit that learns the relationship between the question content acquired by the question content acquisition unit and the change in the sales quantity of the contact lens,
The demand forecasting unit,
Predicting the demand for the contact lens according to the question content and the learning result in the fourth learning unit,
The management device according to any one of claims 5 to 8, characterized in that. If the inventory amount for each type of contact lens calculated by the inventory amount calculation unit is less than the inventory amount calculated by the appropriate inventory amount calculation unit, only the amount of contact lenses that do not satisfy the inventory amount is insufficient for each type. The management device according to any one of claims 1 to 9, further comprising: an ordering unit that orders the product. A method of managing contact lenses,
A step in which the arrival quantity acquisition unit acquires the quantity of contact lenses received at the store for each type,
A step of acquiring a quantity of the contact lenses sold at the store for each type,
The inventory amount calculation unit, in the store from the difference between the quantity for each type of the contact lens acquired by the arrival amount acquisition unit and the quantity for each type of the contact lens acquired by the sales amount acquisition unit, Calculating a stock amount for each type of the contact lens,
An appropriate inventory amount calculating section, referring to the sales record of the contact lens, calculating a range of the inventory amount,
A first determining unit determining whether or not the inventory amount for each type of the contact lens calculated by the inventory amount calculating unit is within the range of the inventory amount calculated by the proper inventory amount calculating unit; ,
A step in which the first alert notification unit notifies the first alert according to the determination result of the first determination unit;
A management method comprising: A contact lens management program,
Computer,
Incoming quantity acquisition unit that acquires the quantity of contact lenses received at the store for each type,
A sales volume acquisition unit that acquires the quantity of the contact lenses sold at the store for each type,
For each type of contact lens in the store, from the difference between the quantity for each type of contact lens acquired by the arrival quantity acquisition unit and the quantity for each type of contact lens acquired by the sales quantity acquisition unit Inventory amount calculation unit that calculates the inventory amount of
An appropriate inventory amount calculation unit that refers to the sales record of the contact lens and calculates the range of the inventory amount,
A first determination unit that determines whether or not the inventory amount for each type of the contact lens calculated by the inventory amount calculation unit is within the range of the inventory amount calculated by the proper inventory amount calculation unit;
A first alert notifying unit for notifying a first alert according to the determination result of the first determining unit,
A management program characterized by making it function as.

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