JP2020085942A - Information processing apparatus, information processing method, and program - Google Patents

Abstract

To allow a user to efficiently have training for speech to improve the rate of recognition of an instruction by voice input.SOLUTION: An information processing apparatus outputs contents on which a user is requested to speak via a voice output unit (15), compares the user's voice acquired via a voice information acquisition unit (11) with the content on which the user has been requested to speak, and changes an advice for the user according to a result of the comparison.SELECTED DRAWING: Figure 1

Description

The present invention relates to an information processing device, an information processing method, and a program.

In recent years, a technique of recognizing a voice based on a user's utterance and making an automatic response has been generally used. In voice recognition, an inappropriate method of uttering a user often leads to erroneous recognition. Therefore, an information processing apparatus that provides advice on a method of uttering a user is provided (for example, refer to Patent Document 1).

JP 2008-122483 A (Published May 29, 2008)

The above-described conventional technique has a configuration in which when the user gives an instruction to cancel the input, it is determined whether or not to guide the user in the generation method. However, in order to efficiently use the automatic response system based on voice recognition, the user needs to speak while devising a speech style that is easily recognized accurately, and skill is required to enable such a speech style. ..

One aspect of the present invention has been made in view of the above circumstances, and an object of the present invention is to provide a technique that enables a user to efficiently practice speaking styles to improve the recognition rate of instructions by voice input. And

In order to solve the above problems, an information processing apparatus according to an aspect of the present invention is an information processing apparatus including a voice information acquisition unit, an output unit, and a control unit, wherein the control unit is provided to a user. The content requesting utterance to the user is output via the output unit, the voice of the user acquired via the voice information acquisition unit is compared with the content requested to speak to the user, and the comparison is performed. The advice to the user is switched according to the result.

According to one aspect of the present invention, a user can efficiently practice speaking to improve the recognition rate of instructions by voice input.

FIG. 3 is a block diagram showing a main configuration of an information processing apparatus according to the first embodiment of the present invention. It is a figure which shows the schematic structure of an information processing system typically. It is a figure which shows the classification of a misrecognition pattern. It is a figure which shows the example of a misrecognition pattern. It is a figure which shows the example of advice. It is a flow chart which shows a flow of processing of an information processor. It is a flow chart which shows a flow of processing of an information processor. It is a block diagram which shows the principal part structure of the information processing apparatus which concerns on Embodiment 2 of this invention. It is a block diagram which illustrated the composition of the computer which can be used as an information processor.

[Embodiment 1]
Hereinafter, Embodiment 1 of the present invention will be described in detail. FIG. 1 is a block diagram showing a schematic configuration of an information processing device 10 according to the first embodiment of the present invention. FIG. 2 is a diagram schematically showing an overview of the overall configuration of the information processing device 10 according to the present embodiment.

As shown in FIG. 1 and FIG. 2, the information processing apparatus 10 acquires the uttered voice of the user as voice information and outputs the answer according to the acquired voice information by voice, thereby using the user and voice. It is a device that can have a conversation. In addition, the information processing device 10 has a function that the information processing device 10 can provide such as information retrieval and music reproduction, and various functions of peripheral devices such as a television, an air conditioner, and lighting, according to a voice instruction from the user. It is a device that supports voice operations.

(Configuration of Information Processing Device 10)
The information processing device 10 includes a control unit 20, a voice information acquisition unit 11, a voice output unit (output unit) 15, and a storage unit 30. The information processing device 10 is, for example, a smartphone or a robot-type portable terminal device. When the information processing apparatus 10 is a robot-type portable terminal device, the information processing apparatus 10 further includes one or a plurality of drive units 35 that drive the robot limbs, torso, head, light emitting unit, and vibrator.

The control unit 20 is an arithmetic device having a function of comprehensively controlling each unit of the information processing device 10. The control unit 20 controls each component of the information processing apparatus 10 by executing a program stored in one or more memories (such as RAM and ROM) by one or more processors (such as CPU), for example. Control.

The voice information acquisition unit 11 acquires voice information based on the voice uttered by the user. The voice information acquisition unit 11 may include a sound collector such as a microphone (microphone) that collects ambient sounds, and may acquire voice information generated from the collected sounds. The voice information acquisition unit 11 provides the acquired voice information to the control unit 20. The voice information acquisition unit 11 may provide the collected voice as it is to the control unit 20 as voice information. In addition, the voice information acquisition unit 11 may provide the control unit 20 with data obtained by converting collected voices into sound waves as voice information.

The voice output unit 15 includes a speaker that converts a voice signal into physical vibration in a sound wave range that a human ear can recognize and outputs a voice. The voice output unit 15 is controlled by the control unit 20 and has a function of outputting, as a voice, an answer to the user according to the voice information acquired by the voice information acquisition unit 11.

The storage unit 30 is a storage that stores various data used by the control unit 20. The storage unit 30 is realized, for example, by any one of EPROM, EEPROM (registered trademark), HDD, flash memory, and the like, which are rewritable nonvolatile memories, or a combination of one or more thereof. ..

As shown in FIG. 2, when practicing a speaking style suitable for a voice instruction for a voice operation, the user speaks to the information processing apparatus 10, for example, “I want to practice voice input”. Then, the information processing apparatus 10 outputs, as the practice 1, a practice voice of, for example, "turn on the TV".

The user speaks the phrase “Turn on TV”, which is the practice wording output from the information processing device 10, by imitating the voice output from the information processing device 10. Then, the information processing device 10 outputs a voice response to the user's speaking style. When the user can speak the practice language in a manner suitable for the voice instruction for voice operation, the information processing apparatus 10 responds with, for example, “perfect. Please speak in this condition.” Sound is output. When the user cannot speak the text for practice in a speech style suitable for the voice instruction for the voice operation, the information processing device 10 will provide advice according to the speaking style of the user, which will be described later in detail. The response voice is output.

In this way, the control unit 20 of the information processing device 10 determines the content of requesting the user to speak and the content related to the voice operation, in response to the user's desire to “practice voice input”.

(Configuration of control unit 20)
The control unit 20 includes a voice recognition unit 21, a speech determination unit 22, an answer determination unit 23, and a voice synthesis unit 24. Further, in the information processing device 10 which is a robot type mobile terminal device, the control unit 20 further includes a drive control unit 25 which controls the drive unit 35.

The voice recognition unit 21 performs voice recognition of voice information acquired by the voice information acquisition unit 11 based on the user's uttered voice. The voice recognition unit 21 converts the voice information into text by voice recognition using the waveform data of the voice information, for example.

In addition, the voice recognition unit 21 performs voice recognition of voice information based on the user's uttered voice, and detects that the user has instructed to start practicing voice input.

The utterance determination unit 22 uses the text matching between the information related to the user's utterance converted into text by the voice recognition unit 21 and a static or dynamic text dictionary stored in the storage unit 30 in advance, and uses the text matching. Specify the utterance content of. The utterance determining unit 22 specifies the utterance content of the user by using a conventionally known method such as editing distance.

The utterance determination unit 22 determines the wording to be uttered to the user by referring to the utterance example stored in advance in the storage unit 30 according to the uttered content of the identified user. When the voice recognition unit 21 detects that the user has instructed to start the voice input practice, the utterance determination unit 22 determines the content of requesting the user to speak for the voice input practice. The utterance determination unit 22 may determine the practice utterance wording for requesting the utterance from the user, with reference to a collection of examples for practice of voice input stored in the storage unit 30 in advance. Further, the utterance determination unit 22 may be able to determine the utterance wording for practice requesting the user to speak by referring to the instruction history of the user's voice operation. For example, the utterance determination unit 22 may determine the practice utterance wording requesting the user to utter by referring to the history of misrecognition in the instruction by the user's past voice operation.

Although the details will be described later, the utterance determination unit 22 refers to the advice example 32 stored in the storage unit 30 for the content of the advice uttered to the user according to the determination result of the answer determination unit 23. And switch.

In this way, the control unit 20 of the information processing device 10 can execute the voice operation according to the recognition result of the voice recognition unit 21. In addition, the control unit 20 of the information processing device 10 determines the content to be uttered to the user according to the recognition result of the voice recognition unit 21 by the function of the utterance determination unit 22, and performs voice communication with the user. Can be executed.

The answer determination unit 23 compares the content, which is determined and output by the speech determination unit 22 and requests the user to speak, and the answer voice input by the user. The answer determination unit 23 compares the answer voice of the user converted into text by the voice recognition unit 21 with the content requested to speak to the user, and erroneously recognizes the answer voice by the user according to the difference between them. Classify the patterns.

The answer determination unit 23 refers to the erroneous recognition pattern stored in the storage unit 30 in advance and compares the content of the utterance requested to the user with the answer voice of the user, and the erroneous recognition pattern of the answer voice of the user. Classify.

FIG. 3 is a diagram showing an example of a classification table of erroneous recognition patterns. As shown in FIG. 3, the answer determination unit 23 compares the text based on the answer voice of the user with the content requested to be uttered by the user, and classifies as follows, for example.
・If the answer voice matches all the requested contents, it is classified as Category A. ・If the answer voice lacks one character at the end of the requested contents, it is classified as Category B. ・Reply If the beginning of the content requested by the voice is one character missing, it is classified as C. Answer If the content requested by the voice is missing one character in the middle, it is classified as D. If the voice has one character garbled in the requested content, it is classified as E. If the answer voice lacks two characters in the requested content, it is classified as F. The reply voice requires it. If the content is garbled with 2 characters, it is classified as G. If the answer voice is missing 3 characters or more or is garbled with 3 characters or more, it is classified as H. Answer If the voice does not match the requested content at all, it is classified as Category I. If the answer voice cannot be identified, it is classified as Class J. FIG. 4 shows the utterance to the user "Turn on TV". It is a figure which shows the recognition result by the voice recognition part 21 of the user's reply voice with respect to the requested content, and the determination result by the response determination part 23. When the result of the voice recognition of the answer voice of the user is “Turn on TV” for the content of requesting the user to turn on the TV, the answer determination unit 23 determines the answer voice. Since all of the contents requested by are matched, it is determined to be classification A.

When the result of the voice recognition of the answer voice of the user is "Turn on TV", the answer determination unit 23 determines that the content requested by the answer voice has one character at the end of the word, and thus the category is B. .. When the result of the voice recognition of the answer voice of the user is “with Levi”, the answer determination unit 23 determines that the content requested by the answer voice is missing one character at the beginning, and therefore the answer determination unit 23 classifies the category C. To do. When the result of the voice recognition of the answer voice of the user is “Turn on TV”, the answer determination unit 23 determines that the content requested by the answer voice has one character missing, and therefore the answer determination unit 23 classifies the category D. .. If the result of the voice recognition of the answer voice of the user is “put on TV”, the answer determination unit 23 determines that the content requested by the answer voice is garbled, and therefore is classified as E. When the result of the voice recognition of the answer voice of the user is “telephone attached” or “hand attached”, the answer determination unit 23 lacks two characters with respect to the content requested by the answer voice. , Class F is determined.

The utterance determination unit 22 refers to the advice example 32 in which the content of the advice uttered to the user is stored in the storage unit 30 and which lists the advice to the user according to the classification determined by the answer determination unit 23. To decide. FIG. 5 is a diagram illustrating an advice example 32. As illustrated in FIG. 5, the utterance determination unit 22 selects a word of advice to the user according to the classification determined by the answer determination unit 23 from the advice example 32 stored in the storage unit 30.

If the determination result of the answer determination unit 23 is the classification A, the utterance determination unit 22 refers to the advice example 32 and switches the advice to the user to, for example, the phrase "perfect. Please speak in this condition." If the determination result of the answer determination unit 23 is the classification B, the utterance determination unit 22 refers to the adices example 32 and, for example, says "I'm sorry. Please speak well so that the ending does not become small." Switch the advice to the user. If the determination result of the answer determination unit 23 is the classification C, the utterance determination unit 22 refers to the adice example 32, and, for example, says "I am sorry. Please speak vigorously so that the beginning does not become small." Switch the advice to the user. If the determination result of the answer determination unit 23 is the classification D, the utterance determination unit 22 refers to the adices example 32 and, for example, "I am sorry. There was a place where I could not hear it correctly. It may not exist.” The advice to the user is switched to the phrase. If the determination result of the answer determination unit 23 is the classification I, the utterance determination unit 22 refers to the adices example 32 and, for example, "I could not hear it correctly. Please switch the advice to the user. If the determination result of the answer determination unit 23 is the classification J, the utterance determination unit 22 refers to the example 32 of the audio device, and refers to the phrase "I cannot hear the voice, please speak closer to the microphone." Switch advice for.

If the determination result of the answer determination unit 23 is the classification A, the utterance determination unit 22 switches the advice to the user to the phrase “Perfect. Please speak in this condition.” and requests the user to speak. The utterance wording for practice of the next voice input may be determined. If the determination result of the answer determination unit 23 is not the classification A, the utterance determination unit 22 appropriately switches the wording of the advice and again selects the same wording for practice as the content requesting the user to utter. It may be possible to prompt the user to speak.

The voice synthesis unit 24 converts the text of the utterance wording determined by the utterance determination unit 22 into voice. The uttered voice that has been voice-converted by the voice synthesizer 24 is output via the voice output unit 15.

The drive control unit 25 may move each drive unit 35 when the voice is output by the voice synthesis unit 24 so that the user can enjoy practicing how to speak. The drive control unit 25 may drive each drive unit 35 when the information processing apparatus 10, which is a robot-type portable terminal, presents the user with advice on how to speak suitable for voice operation.

As described above, the control unit 20 of the information processing device 10 outputs the content requesting the user to speak via the voice output unit 15 and the user's voice acquired via the voice information acquisition unit 11, The content requested to speak to the user is compared, and the advice to the user is switched according to the comparison result. The user can repeatedly practice the voice input according to the advice received from the information processing device 10. As a result, the user can efficiently practice in order to improve the recognition rate of voice input.

[Regarding Processing Flow of Information Processing Device 10]
FIG. 6 is a diagram showing a flow of processing of the information processing apparatus 10 until a user inputs an instruction to start voice input practice and outputs contents requesting the user to speak.

(Step S1)
The control unit 20 determines whether or not the voice information based on the utterance of the user is acquired via the voice information acquisition unit 11. The control unit 20 continuously monitors whether or not the voice information has been acquired until it determines that the voice information has been acquired. When determining that the voice information is acquired (YES in step S1), the control unit 20 proceeds to step S2.

(Step S2)
The control unit 20 extracts text from the acquired voice information by the function of the voice recognition unit 21.

(Step S3)
The control unit 20 determines, by the function of the voice recognition unit 21, whether the acquired voice information is a user's instruction to start the practice of voice input. When the control unit 20 determines that the acquired voice information is the instruction to start the practice of voice input by the user (YES in step S3), the process proceeds to step S4. When the control unit 20 determines that the acquired voice information is not the instruction to start the practice of voice input by the user (NO in step S3), the process returns to step S1 to continue monitoring whether or not the voice information is acquired.

(Step S4)
The control unit 20 determines a voice input exercise by the function of the utterance determining unit 22, and generates a voice of a content requesting the user to speak by the function of the voice synthesizing unit 24.

(Step S5)
The control unit 20 utters a voice of a content requesting the user to speak via the voice output unit 15.

The user practices the voice input by listening to the voice of the content that the information processing apparatus 10 requests the user to speak and speaking the answer voice by imitating the voice.

FIG. 7 is a diagram showing a flow of processing of the information processing apparatus 10 from the input of a reply voice corresponding to the voice requesting the user to speak to the voice output of the advice for the reply voice.

(Step S11)
The control unit 20 determines whether the answer voice uttered by the user is input via the voice information acquisition unit 11. The control unit 20 continuously monitors whether or not the answer voice is input until it determines that the answer voice is input. When the control unit 20 determines that the answer voice is input (YES in step S11), the process proceeds to step S12.

(Step S12)
The control unit 20 extracts text from the input answer voice by the function of the voice recognition unit 21.

(Step S13)
The control unit 20 determines the input answer voice by the function of the answer determination unit 23.

(Step S14)
The control unit 20 determines the advice according to the answer voice of the user by the function of the utterance determination unit 22 according to the determination result of the response determination unit 23.

(Step S15)
The control unit 20 voice-synthesizes the advice determined by the utterance determination unit 22 with the function of the voice synthesis unit 24.

(Step S16)
The control unit 20 speaks the advice synthesized by the speech synthesis unit 24 via the speech output unit 15.

As a result, the user can receive appropriate advice for the answer voice uttered for practicing voice input, and by speaking according to the advice, the user can practice speaking to improve the recognition rate of the instruction by voice input. It can be done efficiently.

[Embodiment 2]
The second embodiment of the present invention will be described below. For convenience of description, members having the same functions as those described in the first embodiment will be designated by the same reference numerals, and the description thereof will not be repeated. FIG. 8 is a block diagram showing the main configuration of the information processing apparatus according to the second embodiment. As illustrated in FIG. 8, the information processing device includes a terminal device 150 and a server 110, and executes the information processing described in the first embodiment in cooperation with the terminal device 150 and the server 110. It may be configured to. The terminal device 150 is a terminal such as a smartphone or a robot type mobile terminal device. The terminal device 150 communicates with the server 110 and transmits voice information based on a voice input by the user to the terminal device 150 to the server 110. Further, the terminal device 150 receives, from the server 110, a response in response to the user's voice input processed by the server 110, and outputs it as voice.

[Configuration of terminal device 150]
The terminal device 150 includes a communication unit 151, a control unit 160, a microphone 152, and a speaker 153. In addition, the terminal device 150 includes the drive unit 35 when the terminal device 150 is a robot-type mobile terminal device.

The communication unit 151 is configured to be able to communicate with other devices including the server 110, and includes a wireless communication circuit such as Wi-Fi (registered trademark).

The control unit 160 is an arithmetic device having a function of integrally controlling each unit of the terminal device 150. The control unit 160 controls each component of the terminal device 150 by, for example, one or more processors (such as CPU) executing programs stored in one or more memories (such as RAM and ROM). To do.

The microphone 152 is a sound collecting device that collects ambient sounds.

The speaker 153 converts the audio signal into physical vibration in a sound wave range that can be recognized by a human ear and outputs the physical vibration.

[Structure of control unit 160]
The control unit 160 includes a voice information acquisition unit 161, a voice output unit 162, and a drive control unit 25.

The voice information acquisition unit 161 AD-converts the voice collected by the microphone 152, and transmits the digital signal-converted voice information to the server 110 via the communication unit 151.

The voice output unit 162 DA-converts the voice information received from the server 110 via the communication unit 151, and outputs the DA information via the speaker 153.

[Configuration of Server 110]
The server 110 includes a server communication unit 111, a server control unit 120, and a storage unit 30.

The server communication unit 111 is configured to be able to communicate with other devices including the terminal device 150, and includes a wireless communication circuit such as Wi-Fi (registered trademark).

The server control unit 120 is an arithmetic device having a function of controlling each unit of the server 110 in an integrated manner. The server control unit 120 controls each component of the server 110 by executing a program stored in one or more memories (such as RAM and ROM) by one or more processors (such as CPU), for example. To do.

The server control unit 120 includes a voice recognition unit 21, a speech determination unit 22, an answer determination unit 23, and a voice synthesis unit 24. The server control unit 120 acquires voice information based on the user's utterance from the terminal device 150 via the server communication unit 111. The server control unit 120 determines the content of which the user is requested to speak, and provides the terminal device 150 with a voice of the content of which the user is requested to speak. The server control unit 120 determines the answer voice from the user, switches the advice to the user according to the determination result, and provides the terminal device 150 with an advice to the user.

As described above, the information processing apparatus provides a function that allows the user to efficiently practice speaking in order to improve the recognition rate of instructions by voice input, in cooperation with the terminal device 150 and the server 110. It may be configured.

[Embodiment 3]
In the second embodiment, the example in which one server 110 is used has been described, but each function of the server 110 may be realized by an individual server. Then, when a plurality of servers are applied, each server may be managed by the same business operator or may be managed by different business operators.

[Embodiment 4]
Each block of the information processing device 10 may be realized by a logic circuit (hardware) formed on an integrated circuit (IC chip) or the like, or may be realized by software. In the latter case, each of the information processing devices 10 can be configured using a computer (electronic computer) as shown in FIG.

FIG. 9 is a block diagram illustrating the configuration of a computer 910 that can be used as the information processing device 10. The computer 910 includes an arithmetic unit 912, a main storage device 913, an auxiliary storage device 914, an input/output interface 915, and a communication interface 916 that are connected to each other via a bus 911. The arithmetic device 912, the main storage device 913, and the auxiliary storage device 914 may be, for example, a processor (for example, CPU: Central Processing Unit), a RAM (random access memory), and a hard disk drive. The input/output interface 915 is connected to an input device 920 for the user to input various information to the computer 910 and an output device 930 for the computer 910 to output various information to the user. The input device 920 and the output device 930 may be built in the computer 910 or may be connected (externally attached) to the computer 910. For example, the input device 920 may be a keyboard, a mouse, a touch sensor, etc., and the output device 930 may be a display, a printer, a speaker, etc. Further, a device having both the functions of the input device 920 and the output device 930, such as a touch panel in which a touch sensor and a display are integrated, may be applied. The communication interface 916 is an interface for the computer 910 to communicate with an external device.

The auxiliary storage device 914 stores various programs for operating the computer 910 as the information processing device 10. Then, the arithmetic unit 912 expands the program stored in the auxiliary storage device 914 onto the main storage device 913 and executes the instructions included in the program, so that the computer 910 and each unit included in the information processing device 10 are provided. To function as. The recording medium for recording information such as programs provided in the auxiliary storage device 914 may be any computer-readable “non-transitory tangible medium”, and examples thereof include tape, disk, card, semiconductor memory, and programmable logic. It may be a circuit or the like. Further, the main storage device 913 may be omitted as long as the computer can execute the program recorded in the recording medium without expanding the program on the main storage device 913. It should be noted that each of the above-mentioned devices (arithmetic device 912, main storage device 913, auxiliary storage device 914, input/output interface 915, communication interface 916, input device 920, and output device 930) may be one respectively. There may be a plurality.

Further, the program may be acquired from outside the computer 910, and in this case, it may be acquired via an arbitrary transmission medium (communication network, broadcast wave, or the like). The present invention can also be realized in the form of a data signal embedded in a carrier wave, in which the program is embodied by electronic transmission.

[Summary]
An information processing device (10) according to aspect 1 of the present invention is an information processing device (10) including a voice information acquisition unit (11), a voice output unit (15), and a control unit (20), The control unit (20) outputs, via the voice output unit (15), the content requesting the user to speak, and the user's voice acquired via the voice information acquisition unit (11). This is a configuration in which the content requested to speak to the user is compared and the advice to the user is switched according to the result of the comparison.

According to the above configuration, the user can practice speaking in accordance with the requested utterance content. In addition, the control unit 20 compares the content requested to be spoken with the voice of the user and switches the advice to the user, and thus relates to the way of speaking to the user to improve the recognition rate of the instruction by voice input. Can give appropriate advice. In addition, the user can repeatedly practice the content requested to be uttered in response to the advice, and can efficiently practice speaking to improve the recognition rate of the instruction by voice input.

In the information processing apparatus (10) according to the second aspect of the present invention, in the first aspect, the content for requesting the user to speak is content related to a voice operation, and the control unit (20) is configured as described above. The content requesting the utterance may be determined according to the user's request.

According to the above configuration, the user can efficiently practice how to speak the content related to the voice operation, and can improve the recognition rate of the instruction by the voice input related to the voice operation.

The information processing device (10) according to the third aspect of the present invention may be configured such that, in the first or second aspect, the voice information acquisition section (11) includes a microphone (152) that collects a voice. ..

According to the above configuration, the voice of the user can be accurately collected.

The information processing apparatus (10) according to the fourth aspect of the present invention may be configured such that, in the first to third aspects, the voice output section (15) includes a speaker that outputs a voice.

According to the above configuration, the content requesting the user to speak and the advice to the user can be output in the sound wave range that is easy for the user to hear.

The information processing apparatus (10) according to the fifth aspect of the present invention further comprises one or a plurality of drive sections (35) in the first to fourth aspects, and the control section (20) presents the advice to the user. In this case, the drive unit (35) may be driven.

With the above configuration, in the robot-type information processing device 10, the limbs, torso, head, and light emission are performed so that the user can practice speaking in order to improve the recognition rate of instructions by voice input in a fun manner. It is possible to drive each of a plurality of drive units (35) such as a section and a vibrator.

The information processing apparatus 10 according to each aspect of the present invention may be realized by a computer. In this case, the information processing apparatus 10 is operated by operating the computer as each unit (software element) included in the information processing apparatus 10. The control program of the information processing device 10 for realizing the above with a computer, and a computer-readable recording medium recording the program are also included in the scope of the present invention.

The present invention is not limited to the above-described embodiments, and various modifications can be made within the scope of the claims, and the embodiments obtained by appropriately combining the technical means disclosed in the different embodiments. Is also included in the technical scope of the present invention. Furthermore, new technical features can be formed by combining the technical means disclosed in each of the embodiments.

10 information processing device 11, 161 voice information acquisition unit 15, 162 voice output unit 20, 160 control unit 21 voice recognition unit 22 speech determination unit 23 answer determination unit 24 voice synthesis unit 25 drive control unit 35 drive unit 152 microphone 153 speaker

Claims (7)

In an information processing device including a voice information acquisition unit, an output unit, and a control unit,
The control unit is
The content requesting the user to speak is output via the output unit,
The user's voice acquired via the voice information acquisition unit is compared with the content requested to speak to the user,
An information processing apparatus, characterized in that advice is switched to the user according to a result of the comparison. The contents requesting the user to speak are contents relating to voice operation,
The control unit is
The information processing apparatus according to claim 1, wherein the content for requesting the utterance is determined according to the request of the user. The information processing apparatus according to claim 1, wherein the voice information acquisition unit includes a microphone that collects voice. The information processing apparatus according to claim 1, wherein the output unit includes a speaker that outputs a sound. Further comprising one or more drive units,
The control unit is
The information processing apparatus according to any one of claims 1 to 4, wherein when presenting the advice to the user, the drive unit is driven. Outputting the content requesting the user to speak,
A step of comparing the acquired voice of the user with the content requested to speak to the user,
Switching the advice to the user according to the result of the comparison,
An information processing method comprising: A program for causing a computer to function as the information processing apparatus according to claim 1, wherein the computer functions as the voice information acquisition unit and the control unit.

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