JP2020017322A - Electronic receipt management server, program, and electronic receipt system - Google Patents

Abstract

To provide a commodity sales data processing device and a program that can transmit changed receipt data to a customer as electronic receipt data, and can print the changed receipt data by a printing unit.SOLUTION: A commodity sales data processing device of an embodiment includes: electronic receipt data transmission means that generates electronic receipt data from receipt data generated on the basis of transaction information on a commodity having been subjected to settlement processing, and transmits the electronic receipt data to an external device; changed receipt data generation means that, in association with a change in the transaction information, generates new changed receipt data concerning the change; and control means that, in a case where customer specification information for specifying a customer is included in the changed receipt data generated by the changed receipt data generation means, generates changed electronic receipt data from the changed receipt data for transmission to the external device, and outputs printing data based on the changed electronic receipt data to the printing unit.SELECTED DRAWING: Figure 11

Description

  Embodiments of the present invention relate to an electronic receipt system.

  Conventionally, receipt data including merchandise sales data purchased from a store at the time of settlement of goods at a POS terminal is printed on a receipt passed to the customer, or electronic receipt data is passed electronically to the customer's portable terminal or the like. There is known a mechanism for transmitting as.

  By using the receipt data as the electronic receipt data in this way, it is useful for the customer that the household account book can be automatically and automatically book-held. In addition, by receiving electronic receipt data at a portable terminal or the like, consumption of receipt paper can be reduced, which is also beneficial for stores where the electronic receipt data is received.

  However, according to the conventional technology, the receipt data transmitted to the customer as the electronic receipt data is set so as not to be printed by the printing unit of the POS terminal or the like. Therefore, even if the changed receipt data is transmitted to the customer as electronic receipt data, the changed receipt data is not printed by the printing unit, and the changed receipt for the store copy is not issued.

  It is an object of the present invention to provide an electronic receipt system that transmits changed receipt data to a customer as electronic receipt data and that can also print the data on a printing unit.

  The electronic receipt system according to the embodiment includes a POS terminal that generates electronic receipt data from receipt data generated based on transaction information of a product that has been settled, and an electronic receipt management server that transmits the electronic receipt data to an external device. Electronic receipt system, wherein the POS terminal, after transmitting the electronic receipt data to the external device, when a product code specifying the product to be returned is input, the transaction information excluding the product information of the product code. And a correction electronic receipt data generating means for generating correction electronic receipt data including the electronic receipt data transmitted to the external device. Return receipt data generating means for generating return receipt data based on the return receipt data; Comprising a printing means for outputting data to the printing unit, wherein the electronic receipt management server comprises correcting electronic receipt data transmission means for transmitting the generated said corrected electronic receipt data to the external device.

FIG. 1 is a configuration diagram illustrating the entire configuration of the electronic receipt system according to the embodiment. FIG. 2 is a transition diagram showing an example of transition of a screen in customer member registration. FIG. 3 is a block diagram illustrating a main configuration of the POS terminal. FIG. 4 is a block diagram illustrating a main configuration of the electronic receipt server. FIG. 5 is a block diagram illustrating a main configuration of the electronic receipt management server. FIG. 6 is a memory map showing a part of the electronic receipt management area of the electronic receipt management server. FIG. 7 is a block diagram showing a main configuration of the mobile terminal. FIG. 8 is a functional block diagram relating to electronic receipt processing in the POS terminal. FIG. 9 is a diagram schematically illustrating an example of the receipt data. FIG. 10 is a diagram schematically illustrating an example of an electronic receipt. FIG. 11 is a flowchart showing the flow of the electronic receipt processing in the POS terminal. FIG. 12 is a flowchart showing the flow of the receipt process when the batch cancel key in the POS terminal is operated. FIG. 13 is a flowchart showing the flow of the receipt process when the reissue key is operated in the POS terminal. FIG. 14 is a flowchart showing the flow of the receipt process when the return key in the POS terminal is operated. FIG. 15 is a diagram schematically illustrating an example of a new electronic receipt generated after the return processing. FIG. 16 is a flowchart showing the flow of the receipt process when the register minus key in the POS terminal is operated. FIG. 17 is a flowchart showing the flow of the receipt processing when the partial cancel key in the POS terminal is operated. FIG. 18 is a flowchart showing the flow of the electronic receipt management process and the information transmission process in the electronic receipt server. FIG. 19 is a functional block diagram relating to an electronic receipt management process and a product information transmission process in the electronic receipt management server. FIG. 20 is a flowchart showing the flow of the electronic receipt management process and the product information transmission process in the electronic receipt management server. FIG. 21 is a flowchart illustrating a flow of an electronic receipt management process and a product information transmission process in the electronic receipt management server. FIG. 22 is a flowchart illustrating a flow of an electronic receipt management process and a product information transmission process in the electronic receipt management server. FIG. 23 is a flowchart illustrating a flow of an electronic receipt management process and a product information transmission process in the electronic receipt management server. FIG. 24 is a functional block diagram relating to an electronic receipt receiving process and an electronic receipt browsing process in the mobile terminal. FIG. 25 is a flowchart showing a flow of an electronic receipt receiving process and an electronic receipt browsing process in the portable terminal. FIG. 26 is a diagram illustrating an example of the electronic receipt displayed on the display unit of the mobile terminal.

  Hereinafter, one embodiment of the present invention will be described with reference to the drawings.

  FIG. 1 is a configuration diagram illustrating the entire configuration of the electronic receipt system according to the embodiment. As shown in FIG. 1, the electronic receipt system includes a POS (Point of Sales) terminal 1, a store server 2, an electronic receipt server 3, an electronic receipt management server 4, a promotion setting terminal 5, and a promotion management server 6. And a portable terminal 7.

  The POS terminal 1 and the store server 2 are provided in the store P1. The POS terminal 1 and the store server 2 are communicably connected via an in-store network N1 such as a LAN (Local Area Network). The POS terminal 1 and the store server 2 can be connected to a network N2 connecting the store P1 and the headquarters P2 via a network device (not shown) such as a router connected to the in-store network N1. is there. Here, the network N2 is, for example, a dedicated line such as the Internet or a VPN (Virtual Private Network).

  The POS terminal 1 is a merchandise sales data processing device that executes merchandise sales data processing. The POS terminal 1 generates receipt data including the transaction contents of the product to be settled, and outputs the paper receipt by printing the receipt data on a printing unit 13 described later. The POS terminal 1 outputs (transmits) the electronic receipt data obtained by converting the data format of the receipt data to the electronic receipt server 3 via the network N2. The transmission method of the electronic receipt data is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used. The number of POS terminals 1 provided in the store P1 is not particularly limited, and a plurality of POS terminals 1 may be used.

  The store server 2 performs overall management of merchandise sales data processing and the like performed by the POS terminal 1. For example, the store server 2 stores and manages merchandise sales data generated in the merchandise sales data processing of the POS terminal 1, and stores and manages a merchandise data file used for the merchandise sales data processing.

  Note that the number of POS terminals 1 arranged in the store P1 is not particularly limited, and a plurality of POS terminals 1 may be used. Further, in the present embodiment, a configuration in which the POS terminal 1 outputs electronic receipt data will be described. However, the present invention is not limited to this, and the store server 2 and a conversion device (not shown) may convert the receipt data generated by the POS terminal 1 into a data format. , The electronic receipt data may be output to the electronic receipt server 3.

  The electronic receipt server 3 is provided at the headquarters P2 of a company that operates a store or a chain store (hereinafter, a store), and functions as a company receipt management server that manages receipt data for each company that operates a store. . The electronic receipt server 3 has, for example, functions such as sales management, sales analysis, and inventory management of a company operating a store.

  The electronic receipt server 3 receives the electronic receipt data transmitted from the POS terminal 1 via the network N2. Further, the electronic receipt server 3 transmits the received electronic receipt data to the electronic receipt management server 4 via the network N3 connecting the headquarters P2 and the electronic receipt center P3.

  Here, the network N3 is, for example, a dedicated line such as the Internet or a VPN. The transmission method of the electronic receipt data is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used.

  The electronic receipt management server 4 is provided in the electronic receipt center P3. The electronic receipt center P3 is, for example, a third-party organization other than a company that manages receipt data in the electronic receipt server 3. The electronic receipt server 3 may be managed by a third-party organization.

  The electronic receipt management server 4 functions as a customer receipt management server that collectively manages receipt data of various companies operating stores. The electronic receipt management server 4 stores the name and the customer code of each customer (member) who has registered as a member according to a procedure described below or the like, the transmission destination information of the portable terminal 7 to which the electronic receipt data is transmitted (for example, mail). The member data such as address) is stored and managed in the member master held in the database DB. Note that a member management server or the like that stores and manages member data may be provided separately from the electronic receipt management server 4.

  Further, the electronic receipt management server 4 receives the electronic receipt data transmitted from the electronic receipt server 3 via the network N3, and stores the electronic receipt data in an electronic receipt management area 43a described later held in the database DB. ·to manage. More specifically, the electronic receipt data includes elements such as a member code in addition to the transaction content of the product (product sales data), and is managed in association with the member data of the corresponding member.

  Further, the electronic receipt management server 4 receives additional information such as campaign information relating to a campaign for a specific product from a promotion setting terminal 5 connected via a network N4 described later, and stores this additional information in the database DB. It is stored and managed in the additional information management area 43b described later. More specifically, the additional information is managed in association with an element corresponding to a predetermined condition among the elements included in the electronic receipt data stored in the database DB.

  Further, after storing the electronic receipt data in the database DB, the electronic receipt management server 4 specifies the transmission destination (the portable terminal 7) by referring to the transmission destination information associated with the member code of the electronic receipt data. . Then, the electronic receipt management server 4 transmits the electronic receipt data stored in the database DB to the transmission destination via a network N5 described later. When the additional information is associated with the electronic receipt data, the additional information is also transmitted to the transmission destination.

  Further, when receiving an electronic receipt inquiry designating a member code from a portable terminal 7 connected via a network N5 described later, the electronic receipt management server 4 extracts electronic receipt data corresponding to the member code from the database DB. Then, the data is transmitted to the portable terminal 7. If additional information is associated with the electronic receipt data, this additional information is also transmitted to the portable terminal 7 that has made the inquiry.

  The promotion setting terminal 5 and the promotion management server 6 are provided in the consumer goods maker P4 and the like. The promotion setting terminal 5 is a terminal device such as a PC (Personal Computer) and transmits additional information to the electronic receipt management server 4 via the network N4. Here, the network N4 is, for example, a dedicated line such as the Internet or a VPN. Further, the transmission method of the additional information is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used.

  The mobile terminal 7 is a terminal device such as a smartphone, a mobile phone, a PDA (Personal Digital Assistant), and a tablet computer used by a user (customer) of the system. The mobile terminal 7 implements an application such as a Web browser for browsing various information provided on the network N5. Note that a terminal device such as a PC may be applied instead of the portable terminal 7.

  The mobile terminal 7 performs membership registration to the present system by accessing the electronic receipt management server 4 via the network N5. Here, the network N5 is the Internet or various public networks.

  By the way, the membership registration of the customer in the present system is performed in the following procedure, for example. The customer sends an empty mail from the portable terminal 7 to the electronic receipt management server 4 via the network N5. The electronic receipt management server 4 transmits a URL (Uniform Resource Locator) indicating a page for member registration to the received mail address. The customer accesses the URL indicating the page for member registration from the portable terminal 7 and displays an input screen for inputting items (name, destination information, etc.) necessary for member registration. After the customer completes the input of necessary items, the electronic receipt management server 4 executes member registration for the member master. After that, the electronic receipt management server 4 delivers a member registration completion mail including a member code (customer code) and a password to the mobile terminal 7. Thereby, the member registration is completed.

  After the member registration as described above, the mobile terminal 7 displays the customer's member code on the display unit 73 as a code symbol CS such as a barcode or a two-dimensional code, as shown in FIG. The customer presents the code symbol CS displayed on the mobile terminal 7 to the clerk at the time of the transaction settlement at the store P1. The clerk reads the code symbol CS displayed on the portable terminal 7 by a code reading unit 15 (see FIG. 3) configured by, for example, a scanner connected to the POS terminal 1. As a result, it is possible to associate the customer member code with the receipt data generated after the settlement by the merchandise sales data processing in the POS terminal 1.

  After the settlement (transaction) at the POS terminal 1, the mobile terminal 7 receives the electronic receipt data of the transaction transmitted from the electronic receipt management server 4 via the network N5. By transmitting an electronic receipt inquiry designating a member code to the electronic receipt management server 4 via the network N5, the electronic receipt data of the member is received from the electronic receipt management server 4. In addition, the mobile terminal 7 displays the received electronic receipt data on a display unit 73 described later (see FIG. 26).

  Further, when additional information is associated with the received electronic receipt data, the mobile terminal 7 displays an icon or the like for instructing to apply for a project related to the campaign based on the additional information (see FIG. 26). For example, in the icon, connection destination information (URL or the like) indicating the application destination (for example, the promotion management server 6) for the project can be set. In this case, when receiving the operation for the icon, the mobile terminal 7 accesses the promotion management server 6 via the network N5 and executes the process related to the application.

  The promotion management server 6 is a server device that receives access from a mobile terminal 7 connected via the network N5. The promotion management server 6 has an entry master that manages an application history for each campaign type in association with a member code for identifying each member. Upon receiving an application for a campaign from the mobile terminal 7 via the network N5, the promotion management server 6 manages the application history for each campaign type in association with the member code. In addition, the mobile terminal 7 transmits a member code relating to the user (member) of the own device held in receipt data or the like when accessing the promotion management server 6.

  In the electronic receipt system having such a configuration, electronic receipt data (receipt data) indicating the contents of a transaction (settlement) generated by performing the merchandise sales data processing in the POS terminal 1 of the store P1 is transmitted via the electronic receipt server 3. And transmitted to the electronic receipt management server 4 and published on the Web. Therefore, the mobile terminal 7 equipped with the Web browser can download receipt data published on the Web to the mobile terminal 7 and specify the URL (Uniform Resource Locator) to view the Web browser. . Note that an application for browsing receipt data may be installed on the mobile terminal 7 and browsed.

  Next, a configuration of a main device that constructs the electronic receipt system of the present embodiment will be described.

  First, a POS terminal 1 which is a merchandise sales data processing device will be described. FIG. 3 is a block diagram illustrating a configuration of the POS terminal 1. As shown in FIG. 3, the POS terminal 1 includes a control unit 11 that controls various operations and each unit of the POS terminal 1. The control unit 11 includes a CPU (Central Processing Unit), a ROM (Read Only Memory) for storing various programs and data, a RAM (Random Access Memory) for temporarily storing various programs and rewritably storing various data, It is a computer including an RTC (Real Time Clock) unit for measuring the current date and time.

  The control unit 11 is connected to an operation unit 12, a printing unit 13, a display unit 14, and a code reading unit 15 via a bus 18.

  The operation unit 12 has various operation keys for the operator to perform operation input. The operation keys include, for example, a numeric key for inputting a numerical value, a cursor key for selecting a predetermined item and a selection determination key, a subtotal key for instructing a total output of goods for which sales registration is performed in a transaction, A closing key or the like for declaring that the closing of the transaction is performed to settle the price is provided.

  The operation unit 12 includes a keyboard on which keys such as a close key 121, a batch cancel key 122, a reissue key 123, a return key 124, a register minus key 125, and a partial cancel key 126 are arranged. The closing key 121 is a key operated when ending a transaction with a customer. The batch cancel key 122 is a key operated when the transaction is canceled during the operation. The reissue key 123 is a key that is operated after a transaction is completed to reissue a receipt printed with the product information and the settlement information of the transaction. The return key 124 is a key operated when performing a return process after the transaction is completed for all or a part of the purchased products. The register minus key 125 is a key that is operated when the transaction is canceled after the transaction is completed when there is an input error due to an erroneous operation or the like. The partial cancellation key 126 is a key operated when canceling some products after the end of the transaction.

  The printing unit 13 is configured by a printer device that prints receipts, journals, and the like. The printing unit 13 includes a cutting mechanism (not shown) for cutting paper such as roll paper to be printed, and cuts the paper according to a cut command described later.

  The display unit 14 is, for example, a liquid crystal display or the like, and displays various information such as a product name and price of a product registered for sale, a total amount of one transaction for which settlement is declared, a change amount, and the like. The display unit 14 includes an operator display 14a for displaying various information for the cashier and a customer display 14b for displaying various information for the customer. The display unit 14 may have a touch panel configuration. In this case, the touch panel functions as the operation unit 12.

  The code reading unit 15 is a scanner device that optically reads a code symbol such as a barcode or a two-dimensional code. The code reading unit 15 reads, for example, a code symbol attached to a product, a code symbol displayed on the mobile terminal 7, and the like, and the control unit 11 inputs information stored in the read code symbol. It is assumed that a code symbol attached to a product holds a product code or the like for specifying the product. It is also assumed that the code symbol displayed on the mobile terminal 7 holds a member code (customer code) for specifying a customer who carries the mobile terminal 7 or the like. Note that the member code may be stored in the mobile terminal 7 magnetically or electrically. In this case, the stored member code is read by a dedicated reading device. The control unit 11 inputs the read member code.

  In addition, the control unit 11 is connected to a communication I / F (interface) 16 via a bus 18 and can be connected to the in-store network N1 and the network N2 via the communication I / F 16. I have.

  The control unit 11 is connected to the storage unit 17 via the bus 18. The storage unit 17 is an auxiliary storage device such as a hard disk drive (HDD) or a solid state drive (SSD). The storage unit 17 stores programs for executing various POS operations including merchandise sales data processing. Further, the storage unit 17 stores various data files related to the merchandise sales data processing, such as a merchandise data file storing merchandise data such as a merchandise name, a merchandise code, and a unit price of each merchandise. The storage unit 17 stores a receipt data processing program 17a for performing merchandise sales data processing and processing related to receipt data.

  In addition, the storage unit 17 stores a POS number for identifying the own POS terminal 1 from other POS terminals 1, a company code (an identification code of a company that operates a store), an industry / business type code, and a location where the POS terminal 1 is installed. A store code or the like indicating the store P1 to be executed is stored in the identification code management area 17b. Here, the business type / business type code is a code (classification code) for distinguishing the business type / business type of a store, for example, as a convenience store, a supermarket, a department store, a pharmacy, a restaurant, a restaurant, and the like. It should be noted that such a business type / business type can be arbitrarily changed according to the user's preference. Further, the company code (the identification code of the company that operates the store) and the business type / business type code may be registered in the electronic receipt server 3.

  The storage unit 17 stores a receipt data schema 17c that describes a conversion rule when converting unstructured receipt data into structured receipt data (hereinafter referred to as electronic receipt data). Further, the storage unit 17 stores the product sales data obtained by performing the product sales data processing and the read member code in the data storage unit 17d.

  Next, the configuration of the electronic receipt server 3 functioning as a receipt management server for a company will be described with reference to the block diagram of FIG. The electronic receipt server 3 includes a control unit 31 which controls various operations and each unit of the electronic receipt server 3. The control unit 31 is a computer including a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, and an RTC unit for measuring the current date and time. is there.

  The control unit 31 can be connected to the network N2 or the network N3 via the communication I / F 32 connected to the bus 34. Further, the control unit 31 is connected to the storage unit 33 via the bus 34.

  The storage unit 33 stores electronic receipt data for each company operating the store in the electronic receipt management area 33a. The electronic receipt data includes a company code (an identification code of a company that operates a store), an industry / business type code, a store code, a shopper's member code, a POS number of the POS terminal 1, a receipt number, and merchandise sales data.

  The storage unit 33 stores an electronic receipt management program 33b for managing electronic receipt data in the electronic receipt management area 33a. In addition, the storage unit 33 stores an information transmission program 33c for transmitting receipt data managed in the electronic receipt management area 33a to the electronic receipt management server 4.

  Next, the configuration of the electronic receipt management server 4 functioning as a customer receipt management server will be described with reference to the block diagram of FIG. As shown in FIG. 5, the electronic receipt management server 4 includes a control unit 41 that comprehensively controls various operations and each unit of the electronic receipt management server 4. The control unit 41 is a computer including a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, and an RTC unit for measuring the current date and time. is there.

  The control unit 41 can be connected to the network N3, the network N4, and the network N5 via the communication I / F 42 connected to the bus 44. Further, the control unit 41 is connected to the storage unit 43 via the bus 44.

  The storage unit 43 includes a member master management area (not shown) for storing and managing a member master, and an electronic receipt management area 43a for collectively storing electronic receipt data of various companies operating stores. Is secured. More specifically, the electronic receipt management area 43a manages electronic receipt data of various companies operating stores for each member.

  The electronic receipt includes a member code, a company code (an identification code of a company that operates the store), a store code, a POS number of the POS terminal 1, a receipt number, product sales data (including date and time data), and the like. Therefore, for example, the consumer goods maker P4 or the like obtains the proof information of a unique purchased product related to the maker from the electronic receipt data under specific conditions (for example, limited to a specific company operating a store, limited to a specific region, (For a specific time only). The consumer goods maker P4 is a maker of foods, beverages, clothing, cosmetics, medicines, household goods, and the like.

  The storage unit 43 stores various types of additional information in the additional information management area 43b in association with desired products (product codes), members (member codes), companies (company codes), and stores (store codes). Here, the additional information is, for example, campaign information on a campaign associated with desired product information and specific conditions (for example, a specific company operating a store, a specific region, a specific store, a specific time, and the like). And so on. The additional information includes, for example, access information such as a URL linking to a homepage associated with a corporate campaign, a URL linking to a homepage associated with a corporate CM, and a URL linking to a corporate coupon.

  The storage unit 43 stores an electronic receipt data and additional information of each company in an electronic receipt management area 43a and an additional information management area 43b, in addition to a member management program (not shown) for managing the member master in the member master area. It stores an electronic receipt management program 43c for managing the electronic receipt. The storage unit 43 stores an information transmission program 43d for transmitting electronic receipt data and additional information of a desired product to the mobile terminal 7. The member master management area, the electronic receipt management area 43a, and the additional information management area 43b correspond to the database DB shown in FIG.

  Next, the electronic receipt management area 43a of the electronic receipt management server will be described using the memory map of FIG.

  6, the electronic receipt management area 43a includes a receipt number section 43a1 and a plurality of electronic receipt data storage sections 43a2 to 43an corresponding to the respective receipt number sections 43a1. In the example of FIG. 6, three electronic receipt data storage units, an electronic receipt data storage unit 43a2, an electronic receipt data storage unit 43a3, and an electronic receipt data storage unit 43a4, are shown. The electronic receipt data storage section 43a2 includes an electronic receipt data section 43a21 and a display permission flag section 43a22. Further, the electronic receipt data storage section 43a3 includes an electronic receipt data section 43a31 and a display permission flag section 43a32. The electronic receipt data storage section 43a4 includes an electronic receipt data section 43a41 and a display permission flag section 43a42.

  The receipt number section 43a1 stores the receipt number for which the electronic receipt data has already been generated. When a receipt number not yet stored is received, a new receipt number is stored in an unstored area of the receipt number section 43a1.

  The electronic receipt data section 43a21 and the electronic receipt data section 43a31 store different electronic receipt data corresponding to the receipt numbers stored in the receipt number section 43a1. The electronic receipt data section 43a31 may not yet store electronic receipt data.

  The display permission flag section 43a22 and the display permission flag section 43a32 store flags indicating whether or not the electronic receipt data stored in the electronic receipt data section 43a21 and the electronic receipt data section 43a31 can be displayed on the portable terminal 7. When the stored flag is “1”, the control unit 41 controls the electronic receipt so that the electronic receipt can be displayed on the portable terminal 7. When the stored flag is “0”, the control unit 41 controls the electronic receipt. The receipt data is controlled so as not to be displayed on the portable terminal 7.

  When a certain receipt number and electronic receipt data corresponding to the receipt number are received from the electronic receipt server 3, if the receipt number is the first receipt number, the receipt number is stored in the receipt number section 43a1 and received. The electronic receipt data is stored in the corresponding electronic receipt data section 43a21. Then, a flag “1” is stored in the display permission flag section 43a22 corresponding to the electronic receipt data section 43a21. In this case, the electronic receipt data stored in the electronic receipt data section 43a21 can be displayed on the portable terminal 7.

  Next, when new electronic receipt data corresponding to the same receipt number is received, the flag stored in the display permission flag section 43a22 is changed to “0”, and the newly received electronic receipt data is changed to the receipt number. Is stored in the electronic receipt data section 43a31 corresponding to the. Then, a flag “1” is stored in the display permission flag section 43a32 corresponding to the electronic receipt data section 43a31. In this case, the electronic receipt data stored in the electronic receipt data section 43a21 cannot be displayed on the portable terminal 7. On the other hand, the electronic receipt data stored in the electronic receipt data section 43a31 can be displayed on the portable terminal 7.

  Next, the configuration of the portable terminal 7 will be described with reference to the block diagram of FIG. As illustrated in FIG. 7, the mobile terminal 7 includes a control unit 71 that controls various operations and each unit of the mobile terminal 7. The control unit 71 is a computer including a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, and an RTC unit for measuring the current date and time. is there.

  The operation unit 72 is connected to the display unit 73 via a bus 76. The operation unit 72 includes various operation keys for a user (customer) to perform an operation input, and a pointing device. The display unit 73 is, for example, a liquid crystal display or the like, and displays various information such as electronic receipt data described later. The display unit 73 may have a touch panel configuration. In this case, the touch panel functions as the operation unit 72.

  The control unit 71 is connected to a communication I / F 74 via a bus 76, and can be connected to the network N5 via the communication I / F 74. In addition, the structure which can be connected to the in-store network N1 via the communication I / F74 may be sufficient.

  Further, the control unit 71 is connected to the storage unit 75 via a bus 76. The storage unit 75 includes a Web browser for browsing various information (contents) published on the Web, an electronic receipt correspondence program 75a for receiving electronic receipt data from the electronic receipt management server 4, and a received receipt. An electronic receipt browsing program 75b for browsing data is stored.

  Next, a control process of each unit constituting the system of the present embodiment will be described.

  First, an electronic receipt process executed by the control unit 11 of the POS terminal 1 controlled according to the receipt data processing program 17a will be described with reference to FIGS.

  FIG. 8 is a functional block diagram illustrating a functional configuration of the POS terminal 1. In the POS terminal 1, the control unit 11 realizes an electronic receipt data transmission unit 111, a changed receipt data generation unit 112, a control unit 113, a corrected receipt data generation unit 114, and a determination unit 115. As the actual hardware, the CPU of the control unit 11 reads out the receipt data processing program 17a from the storage unit 17 and executes the same, so that the electronic receipt data transmission unit 111, the modified receipt data generation unit 112, the control unit 113, the correction receipt data The generating means 114 and the determining means 115 are realized.

  The electronic receipt data transmission unit 111 has a function of generating electronic receipt data from receipt data generated based on transaction information of a product for which payment processing has been performed, and transmitting the generated electronic receipt data to the electronic receipt server 3 that is an external device.

  The change receipt data generating means 112 has a function of generating new change receipt data for the change in accordance with the change of the transaction information.

  When the change receipt data generated by the change receipt data generation means 112 includes the member code which is the customer specifying information for specifying the customer, the control means 113 generates the change electronic receipt data from the change receipt data, and It has a function of transmitting print data based on the changed electronic receipt data to a print unit, in addition to transmitting the print data to the device.

  The corrected receipt data generating means 114 has a function of generating new corrected receipt data after the change in accordance with the change of the transaction information.

  The judging means 115 has a function of judging whether or not the change receipt data includes a member code as customer identification information.

  FIG. 9 is a diagram schematically illustrating an example of the receipt data. Here, the receipt data is text data or the like in an unstructured format and is used for printing in the printing unit 13. As shown in FIG. 9, the receipt data includes the above-described merchandise sales data D1 and the element of the member code D2. Here, the merchandise sales data D1 includes a merchandise name (merchandise code) of the merchandise to be settled and its amount, a total amount of each merchandise, a deposit amount paid by the customer, a change amount, and the like.

  The receipt data includes a company code (company name) D3, a store code (store name) D4, a store phone number D5, an address D6, a transaction date and time D7, a transaction number (receipt number) D8, and a company code indicating the company that operates the store. It includes elements such as a cashier number D9 and a person in charge D10. Note that the elements included in the receipt data are not limited to the example in FIG. 9 and may include other elements such as a business type and a business type code, and elements such as a telephone number D5 and an address D6 may be removed.

  FIG. 10 is a diagram schematically illustrating an example of electronic receipt data. As shown in FIG. 10, the electronic receipt data is constituted by structured data (structured document) such as XML or CSV. FIG. 10 shows an example in which each element (D1 to D10) of the receipt data shown in FIG. 9 is converted into the XML format.

  The conversion from the receipt data to the electronic receipt data is performed based on the conversion rules described in the receipt data schema 17c. Specifically, the receipt data schema 17c defines a predetermined element constituting the receipt data and attribute information (eg, tag) indicating the attribute of the element. The control unit 11 generates electronic receipt data in a structured format as shown in FIG. 10 by structuring each element of the receipt data using the corresponding attribute information. By using such structured electronic receipt data, the elements included in the electronic receipt data can be used efficiently, and various advantages can be obtained in data management.

  FIG. 11 is a flowchart showing the flow of the electronic receipt data processing in the POS terminal 1. First, the control unit 11 of the POS terminal 1 determines whether the code reading unit 15 has read a code symbol (product code) attached to a product or a code symbol (member code) displayed on the mobile terminal 7. (Step S11).

  When determining that the code symbol has been read (Step S11; Yes), the control unit 11 determines whether the information input by the reading is a product code (Step S12).

  When it is determined in step S12 that the product code is the product code (step S12; Yes), the control unit 11 reads the product data from the product data file for the product specified by the product code, and includes the product data. The merchandise sales data processing for calculating the settlement amount based on the unit price is executed (step S13). Next, the control unit 11 stores the product sales data processed during the product sales data processing in the data storage unit 17d (Step S14).

  If it is determined in step S12 that it is not a product code, the control unit 11 determines whether a member code has been input (step S15). When it is determined that the input is a member code (step S15; Yes), the control unit 11 stores the member code in the data storage unit 17d (step S16). If it is determined that the member code has not been input (Step S15; No), the control unit 11 returns to Step S12 and waits.

  Here, in order to input the member code into the POS terminal 1, for example, a customer who is a member displays a code symbol including a member code on the display unit 73 of the mobile terminal 7, and a clerk or the customer who is a member himself The code is read by the code reading unit 15 of the POS terminal 1. Note that the control unit 11 may perform an exclusion process or the like so that the member code input during one transaction is unique.

  Subsequently, in step S17, the control unit 11 determines whether or not the start of the closing process is instructed by operating the closing key 121 or the like (step S17). When the start of the closing process is not instructed (Step S17; No), the process returns to Step S11. When the start of the closing process is instructed (Step S17; Yes), the control unit 11 generates receipt data based on the product sales data and the member code stored in the data storage unit 17d (Step S18).

  Next, the control unit 11 generates journal data based on the generated receipt data (step S19). The generated journal data is stored in the data storage unit 17d (step S19).

  Next, the control unit 11 determines whether or not the receipt data includes the member code (step S20). If it is determined that it is not included (step S20; No), the control unit 11 outputs the receipt data for one transaction to the printing unit 13 to output the receipt data (step S23), and executes this processing. finish. Thus, the printing unit 13 prints out the receipt data for one transaction by printing the receipt data on the paper and then cutting the paper.

  On the other hand, if the receipt data includes the member code (step S20; Yes), the control unit 11 generates electronic receipt data by converting the data format of the receipt data, which is an unstructured format, into a structured format. (Step S21). Then, the control section 11 (electronic receipt data transmitting means 111) transmits the electronic receipt data generated via the communication I / F 16 to the electronic receipt server 3 together with the receipt number of the receipt (step S22), and executes this processing. finish. The control unit 11 transmits the receipt data to the electronic receipt server 3 together with the receipt number. The electronic receipt server 3 stores the received receipt data and the electronic receipt data in association with the receipt number.

  If it is determined in step S11 that the code symbol has not been read (step S11; No), the control unit 11 determines the specific key as a batch cancel key 122, a reissue key 123, a return key 124, It is determined whether any of the minus key 125 and the partial cancel key 126 has been operated (step S24). When it is determined that these keys have been operated (Step S24; Yes), the control unit 11 inputs a specific instruction code of each key, and performs a process associated with the operation of each key (FIG. 12, FIG. 13, FIG. 14, FIG. 16, described with reference to FIG. 17) (step S25).

  FIG. 12 is a flowchart showing in detail the control processing in step S25 when the control unit 11 determines in step S24 that the batch cancel key 122 has been operated.

  12, when the batch cancel key 122 is operated, the control unit 11 inputs a batch cancel code which is a key code indicating that the batch cancel key 122 is operated (step S41). Then, the control unit 11 determines whether or not merchandise sales data exists in the data storage unit 17d (step S42). The product sales data is data that has been subjected to the product sales data processing in step S13. If it is determined that the merchandise sales data does not exist (Step S42; No), the control unit 11 executes an error process assuming that the operation of the batch cancel key 122 is invalid (Step S49), and ends the process.

  If it is determined that the merchandise sales data exists (step S42; Yes), the control unit 11 determines whether an execution key (not shown) for executing the batch cancellation has been operated (step S43). The control unit 11 waits until the operation is performed (step S43; No), and determines that the execution key is operated (step S43; Yes). The transaction is canceled and a collective cancellation process is performed to determine that there is no transaction (step S44). Then, based on the member sales code and the member code stored in the data storage unit 17d, the control unit 11 collectively cancels the collective cancellation receipt data including, for example, a header character of "batch cancellation" based on the member code. (Change receipt data) is generated (step S45).

  Next, the control unit 11 determines whether or not the generated batch cancellation receipt data includes a member code (step S46). If it is determined that it is not included (step S46; No), a receipt for store copy with the header character of "batch cancellation" printed by the printing unit 13 is issued based on the batch cancellation receipt data (step S47). .

  On the other hand, if it is determined that the generated batch cancellation receipt data includes the member code (step S46; Yes), the control unit 11 transmits the batch cancellation electronic receipt data based on the generated batch cancellation receipt data. It is prohibited (step S48). In this case, batch cancellation electronic receipt data may be generated and transmission of the generated batch cancellation electronic receipt data may be prohibited, or transmission of the batch cancellation electronic receipt data may be prohibited by prohibiting generation of the batch cancellation electronic receipt data. It may be prohibited. And the control part 11 performs step S47.

  In the embodiment, as a general process, electronic receipt data is generated for the receipt data including the member code, and the generated electronic receipt data is transmitted to the electronic receipt server 3. However, when the collective cancellation key 122 is operated, transmission of the collective cancellation electronic receipt data is prohibited even if it is determined that the member code is included in the collective cancellation receipt data.

  FIG. 13 is a flowchart showing in detail the control processing in step S25 when the control unit 11 determines in step S24 that the reissue key 123 has been operated.

  13, when the reissue key 123 is operated, the control unit 11 inputs a reissue code which is a key code indicating that the reissue key 123 has been operated (step S51). Next, the control unit 11 determines whether a receipt number has been input (step S52). The receipt number is described in the receipt handed to the customer or in the electronic receipt data displayed on the customer terminal. The clerk reads the receipt number and inputs the receipt number from the operation unit 12.

  The control unit 11 waits until the receipt number is input (step S52; No), and when it is determined that the receipt number is input (step S52; Yes), the control unit 11 stores the journal data corresponding to the input receipt number in the data. The data is read from the storage unit 17d (step S53). Next, the control unit 11 determines whether or not the execution key for executing the reissuing process has been operated (step S54).

  The controller 11 waits until the operation is performed (Step S54; No), and when it is determined that the operation is performed (Step S54; Yes), the control unit 11 executes a receipt reissue process based on the read journal data. (Step S55). Then, in accordance with the receipt reissue process, the control unit 11 generates reissue receipt data (changed receipt data) including, for example, a header character of “reissue” (step S56).

  Next, the control unit 11 determines whether or not the generated reissue receipt data includes a member code (step S57). If it is determined that it is not included (Step S57; No), the printing unit 13 issues a receipt handed to the customer who has printed the header character of "Reissue" based on the reissue receipt data (Step S58).

  On the other hand, when it is determined that the generated reissue receipt data includes the member code (step S57; Yes), the control unit 11 transmits the reissue electronic receipt data based on the generated reissue receipt data. It is prohibited (step S59). In this case, the reissued electronic receipt data may be generated to prohibit the transmission of the reissued electronic receipt data, or the generation of the reissued electronic receipt data may be prohibited to prohibit the transmission of the reissued electronic receipt data. You may. And the control part 11 performs step S58.

  As described above, according to the embodiment, when the collective cancellation processing and the reissue processing of the receipt are executed, and the changed receipt data includes the member code, the transmission of the electronic receipt data is prohibited. Receipt data which does not need to transmit the changed receipt data as electronic receipt data is not transmitted to the customer.

  In addition, according to the embodiment, the receipt unit in which the transmission of the electronic receipt data is prohibited is printed by the printing unit 13, so that the receipt of the changed receipt data can be used as a store copy.

  Further, according to the embodiment, when the membership code is included in the changed receipt data, the receipt data is printed by the printing unit 13, so that the receipt of the changed receipt data may be used as a store copy. it can.

  In addition, besides operating the above-mentioned batch cancel key 122 and reissue key 123, for example, when a receipt issuing key for store copy is operated, or the store clerk executes the product registration process, and the customer executes the settlement process. In the half-self process, the control unit 11 performs the same process (ie, executes output to the printing unit 13 and prohibits transmission of electronic receipt data) even when a key to recall before the settlement process is operated. Execute

  FIG. 14 is a flowchart showing in detail the control processing in step S25 when the control unit 11 determines in step S24 that the return key 124 has been operated.

  In FIG. 14, when the return key 124 is operated, the control unit 11 inputs a return code which is a key code indicating that the return key 124 is operated (step S61). Then, the control unit 11 determines whether a receipt number has been input (step S62). The receipt number is described in the receipt handed to the customer or in the electronic receipt data displayed on the customer terminal. The clerk reads the receipt number and inputs the receipt number from the operation unit 12.

  The control unit 11 waits until the receipt number is input (Step S62; No), and when it is determined that the receipt number is input (Step S62; Yes), the control unit 11 responds to the input receipt number. The read journal data is read from the data storage unit 17d (step S63).

  Next, the control unit 11 determines whether or not the product code of the product to be returned has been input (step S65). The control unit 11 waits until the product code is input (Step S64; No), and determines that the product code is input (Step S64; Yes), stores the input product code in the data storage unit 17d (Step S64). S65).

  Next, the controller 11 determines whether or not the execution key has been operated (step S66). If it is determined that no operation has been performed (Step S66; No), the control unit 11 returns to Step S64, and if it is determined that an operation has been performed (Step S66; Yes), the control unit 11 transmits the read journal data A return process is executed based on the product code of the product to be returned stored in step SP65 (step SP67).

  Then, the control unit 11 (corrected receipt data generating means 114) generates corrected receipt data excluding the product sales data of the product code input in step S64 based on the return processing (step S68). Next, the control unit 11 (changed receipt data generating means 112) generates returned receipt data (changed receipt data) corresponding to the returned merchandise sales data based on the merchandise sales data of the merchandise code input in step S64 (step S64). Step S69).

  Next, the control section 11 (determination means 115) determines whether or not the generated corrected receipt data and returned receipt data include a member code (step S70).

  If it is determined that the member code is included in the receipt data (Step S70; Yes), the control unit 11 (the control unit 113) generates the data of the receipt data in the unstructured format based on the generated corrected receipt data. The corrected electronic receipt data is generated by converting the format into a structured format (step S71). At this time, the return code input in step S61 is attached. Further, the control unit 11 (control means 113) generates returned electronic receipt data by converting the data format of the unstructured receipt data into a structured format based on the generated returned receipt data (step S11). S72). At this time, the return code input in step S61 is attached. Next, the control section 11 (control means 113) attaches the generated corrected electronic receipt data to the receipt number and transmits it to the electronic receipt server 3 (step S73). Further, the control unit 11 (control means 113) sends the generated returned electronic receipt data to the electronic receipt server 3 with a receipt number attached (step S74).

  Next, the control section 11 (control means 113) outputs the generated return receipt data to the printing section 13 (Step S75). In this way, the control unit 11 issues a store receipt for printing the merchandise sales data of the returned merchandise on the basis of the returned receipt data. On the store receipt, the merchandise information of the merchandise returned and the header character of "Return" are printed.

  If it is determined in step S70 that the membership code is not included in the receipt data (step S70; No), the control unit 11 executes the process of step S74 and issues a receipt on which the receipt data is printed. .

  As described above, when the return key 124 is operated, the control unit 11 executes a return process, and generates corrected receipt data and returned receipt data. When the member code is included, the electronic receipt data and the returned electronic receipt data are automatically generated, transmitted to the electronic receipt server 3, and printed by the printing unit 13 based on the returned receipt data. Issue a paper receipt.

  FIG. 15 is a schematic diagram showing an example of the corrected electronic receipt data generated by the return processing of FIG. The example of FIG. 15 is an example in which the merchandise 2 is returned from the electronic receipt data of FIG. In the electronic receipt data of FIG. 10, the electronic receipt data including the product 1, the product 2, and the product 3 is generated as the product sales data D1, but since the product 2 is returned, in the example of FIG. New electronic receipt data including the merchandise 1 and the merchandise 3 which are not included are generated.

  FIG. 16 is a flowchart showing in detail the control processing of step S25 when the control unit 11 determines that the registration minus key 125 has been operated in step S24.

  In FIG. 16, when the register minus key 125 is operated, the control unit 11 inputs a register minus code which is a key code indicating that the register minus key 125 has been operated (step S81). Then, the control unit 11 determines whether a receipt number has been input (step S82). The receipt number is described in the receipt handed to the customer or in the electronic receipt data displayed on the customer terminal. The clerk reads the receipt number and inputs the receipt number from the operation unit 12.

  The control unit 11 waits until the receipt number is input (Step S82; No), and when it is determined that the receipt number is input (Step S82; Yes), the control unit 11 manages the received receipt number. The read journal data is read from the data storage unit 17d (step S83).

  Next, the control unit 11 determines whether or not the execution key has been operated (step S84). The controller 11 waits until the operation is performed (step S84; No), and when it is determined that the operation is performed (step S84; Yes), the controller 11 executes the register minus process based on the journal data read in step S83 (step S84). S85). The cash register minus process is a process of canceling a transaction that has already been completed. Then, the control section 11 (changed receipt data generation means 112) generates registration minus receipt data (changed receipt data) based on the registration minus process (step S86).

  Next, the control unit 11 (determination means 115) determines whether the generated registration minus receipt data includes a member code (step S87). If it is determined that it is included (step S87; Yes), the control unit 11 (control means 113) converts the data format of the register-less receipt data, which is an unstructured format, into a structure based on the register-less receipt data. Then, the registration minus electronic receipt data is generated by converting the data into a conversion format (step S88). At this time, the register minus code input in step S81 is added. Then, the control section 11 (control means 113) attaches the generated receipt minus electronic receipt data to the electronic receipt server 3 with a receipt number attached thereto (step S89). Then, the control unit 11 (the control unit 113) outputs the registration minus receipt data to the printing unit 13 and executes the printing process (step S90), and executes the printing process for the store copy paper on which the header character “REGISION MINUS” is printed. Issue a cash register receipt.

  If it is determined in step S87 that the registration minus receipt data does not include the member code (step S87; No), the control unit 11 executes the process of step S90.

  As described above, when the register minus key 125 is operated, the control unit 11 executes a register minus process to generate register minus receipt data. When the membership code is included, the electronic receipt data is automatically generated and sent to the electronic receipt server 3, and the paper receipt printed by the printing unit 13 based on the electronic receipt data is generated. Issue

Next, the control processing in step S25 when the control unit 11 determines that the partial cancel key 126 has been operated in step S24 will be described with reference to the flowchart in FIG.
17, when the partial cancel key 126 is operated, the control unit 11 inputs a partial cancel code which is a key code indicating that the partial cancel key 126 is operated (step S141). Then, the control unit 11 determines whether a receipt number has been input (step S142). The receipt number is described in the receipt handed to the customer or in the electronic receipt data displayed on the customer terminal. The clerk reads the receipt number and inputs the receipt number from the operation unit 12.

  The control unit 11 waits until the receipt number is input (step S142; No), and when it is determined that the receipt number is input (step S1422; Yes), the control unit 11 manages with the input receipt number. The read journal data is read from the data storage unit 17d (step S143).

  Next, the control unit 11 determines whether or not the product code of the product to be canceled has been input (step S144). The control unit 11 waits until the product code is input (Step S144; No), and determines that the product code is input (Step S144; Yes), stores the input product code in the data storage unit 17d (Step S144). S145).

  Next, the control unit 11 determines whether or not the execution key has been operated (step S146). If it is determined that the operation has not been performed (step S146; No), the control unit 11 returns to step S144. If it is determined that the operation has been performed (step S146; Yes), the control unit 11 returns to the read journal data. Based on the result, a register minus process is executed (step SP147). Then, the control unit 11 (changed receipt data generation means 112) generates registration minus receipt data (changed receipt data) based on the registration minus process (step S148).

  Next, the control unit 11 executes the merchandise sales data processing for the uncanceled merchandise based on the journal data and the merchandise code of the canceled merchandise stored in step SP145 (step S149). Then, the control section 11 (corrected receipt data generating means 114) generates corrected receipt data based on the merchandise sales data processing (step S150).

  Next, the control unit 11 (determination unit 115) determines whether the generated registration minus receipt data and corrected receipt data include a member code (step S151).

  If it is determined that it is included (Step S151; Yes), the control unit 11 (control means 113) converts the data format of the unstructured register minus receipt data into a structure based on the register minus receipt data. By converting the data into a conversion format, register minus electronic receipt data is generated (step S152). At this time, the partial cancellation code input in step S141 is added. The cash register minus electronic receipt data includes character data of “cash minus”.

  Further, the control unit 11 (control means 113) generates corrected electronic receipt data by converting the data format of the unstructured corrected receipt data into a structured format based on the corrected receipt data (step S1). S153). At this time, the partial cancellation code input in step S141 is added. Then, the control unit 11 (control means 113) transmits the generated cash register minus electronic receipt data to the electronic receipt server 3 (step S154). Further, the control section 11 (the control means 113) attaches the receipt number to the generated corrected electronic receipt data and transmits it to the electronic receipt server 3 (step S155).

  Then, the control section 11 (control means 113) outputs the registration minus receipt data to the printing section 13 to execute the printing process (step S156), and executes the printing of the store copy paper on which the header character of "registration minus" is printed. Issue a cash register receipt.

  On the other hand, when it is determined in step S151 that the generated registration minus receipt data and corrected receipt data do not include the member code (step S151; No), the control unit 11 prints the generated registration minus receipt data on the printing unit. 13 and executes a printing process (step S157), and issues a register receipt of a store copy paper on which a header character of "registration minus" is printed. Further, the control unit 11 outputs the generated corrected receipt data to the printing unit 13 and executes a printing process (step S158), and issues a correction receipt of the paper to be handed to the customer on which the character “partially canceled” is printed. I do.

  The control unit 11 executes the same processing when, for example, operating a key for changing purchase of an income stamp, other than operating the return key 124, the register minus key 125, and the partial cancel key 126. I do.

  As described above, according to the embodiment, when the generated change receipt data includes the customer specifying information for specifying the customer, the change electronic receipt data is generated from the change receipt data and transmitted to the external device. At the same time, since the print data based on the changed electronic receipt data is output to the printing unit, the changed receipt data can be transmitted to the customer as electronic receipt data and printed by the printing unit 13.

  Further, according to the embodiment, when the return processing and the partial cancellation processing are executed, the electronic receipt data after the change is transmitted in order to generate new corrected receipt data after the change in the transaction information. Can be.

  Further, according to the embodiment, when it is determined that the change receipt data includes the member code that is the customer identification information, the change electronic receipt data is generated from the change receipt data and transmitted to the external device, and the change electronic receipt data is generated. Since the print data based on the electronic receipt data is output to the printing unit 13, the electronic receipt data can be automatically transmitted.

  Next, the flow of an electronic receipt management process executed by the control unit 31 of the electronic receipt server 3 operating according to the electronic receipt management program 33b and an information transmission process executed by operating according to the information transmission program 33c are described below. This will be described with reference to the flowchart shown in FIG.

  When receiving the electronic receipt data transmitted from the POS terminal 1 via the communication I / F 32 (step S31; Yes), the control unit 31 of the electronic receipt server 3 stores the electronic receipt data in the electronic receipt management area 33a of the storage unit 33 for each company. It is stored as electronic receipt data (step S32). Then, the control unit 31 of the electronic receipt server 3 transmits the electronic receipt data stored in step S32 to the electronic receipt management server 4 (step S33), and returns to step S31.

  Further, at a preset transmission timing (Step S31; No → Step S34; Yes), the control unit 31 of the electronic receipt server 3 electronically stores the electronic receipt data stored and managed in the electronic receipt management area 33a. The data is transmitted to the receipt management server 4 (step S35), and the process returns to step S31. By the transmission in step S35, for example, the electronic receipt data leaked from the transmission target in step S33 can be transmitted to the electronic receipt management server 4. In step S35, control may be performed such that only untransmitted electronic receipt data is transmitted.

  If it is determined in step S34 that the transmission timing is not the preset transmission timing (step S34; No), the control unit 31 determines whether there is a request for the receipt data from the POS terminal 1 (step S36). The request for the receipt data is transmitted from the POS terminal 1 in steps S52, S62, and S82.

  If it is determined that the receipt data has been requested (step S36; Yes), the control unit 31 transmits the receipt data specified by the simultaneously received receipt number to the POS terminal 1 (step S37). If it is determined that the request is not a receipt data request (step S36; No), the control unit 31 returns to step S31.

  Next, the flow of an electronic receipt management process executed by the control unit 41 of the electronic receipt management server 4 operating according to the electronic receipt management program 43c and a product information transmission process executed by operating according to the information transmission program 43d. Will be described with reference to a functional block diagram shown in FIG. 19 and a flowchart shown in FIG.

  As shown in FIG. 19, the electronic receipt management program 43c and the information transmission program 43d executed by the electronic receipt management server 4 include an electronic receipt data storage unit 411, a corrected electronic receipt data storage unit 412, and a corrected electronic receipt data transmission unit 413. And a modified electronic receipt data storage means 414. As the actual hardware, the CPU of the control unit 41 reads out the electronic receipt management program 43c and the information transmission program 43d from the storage unit 43 and executes them, so that the electronic receipt data storage unit 411, the correction electronic receipt data storage unit 412, The electronic receipt data transmission means 413 and the changed electronic receipt data storage means 414 are executed.

  The electronic receipt data storage unit 411 has a function of browsably storing electronic receipt data based on one transaction with a customer generated by the product sales data processing device 1 in a storage unit.

  The corrected electronic receipt data storage unit 412 stores the corrected corrected electronic receipt data obtained by changing the electronic receipt data stored by the electronic receipt data storage unit 411 in accordance with the change of the transaction so that the electronic receipt data can be browsed instead of the electronic receipt data. It has the function of storing in the unit.

  The correction electronic receipt data transmission unit 413 has a function of transmitting the correction electronic receipt data stored in the correction electronic receipt data storage unit 412 to the terminal device 7 in response to a browsing request from the terminal device 7.

  The changed electronic receipt data storage unit 414 has a function of storing, in a storage unit, changed electronic receipt data obtained by changing the electronic receipt data stored by the electronic receipt data storage unit 411 in accordance with a change in a transaction.

  As shown in FIG. 20, the control unit 41 of the electronic receipt management server 4 determines whether the electronic receipt data transmitted from the electronic receipt server 3 of each company has been received via the communication I / F 42 (see FIG. 20). Step S101).

  When determining that the electronic receipt data has been received (Step S101; Yes), the control unit 41 determines whether or not the simultaneously received receipt number already exists (Step S102). This determination is made based on whether or not the received receipt number exists in the receipt number section 43a1 of the electronic receipt management area 43a (step S102).

  If it is determined that the receipt number does not exist (Step S102; No), the control unit 41 stores new electronic receipt data in the electronic receipt data unit 43a21 in association with the received receipt number (Step S103). Then, the control unit 41 stores the flag “1” in the display permission flag unit 43a22 corresponding to the stored new electronic receipt data, thereby setting the electronic receipt data to be viewable (step S104).

  If it is determined that the received receipt number exists (Step S102; Yes), the control unit 41 determines whether the received electronic receipt data includes a return code (Step S102). S105). If it is determined that it is included (step S105; Yes), the control unit 41 executes the electronic receipt processing of returned goods shown in FIG. 21 (step S106).

  When it is determined that the received electronic receipt data does not include the return code (step S105; No), the control unit 41 determines whether the received electronic receipt data includes the register minus code. Is determined (step S107). If it is determined that the electronic receipt is included (Step S107; Yes), the control unit 41 executes a register-minus electronic receipt process shown in FIG. 22 (Step S108).

  If it is determined that the received electronic receipt data does not include the register minus code (step S107; No), then the control unit 41 determines whether the received electronic receipt data includes a partial cancellation code. It is determined whether or not it is (step S109). When it is determined that the electronic receipt is included (Step S109; Yes), the control unit 41 executes a partially canceled electronic receipt process shown in FIG. 23 (Step S110). When it is determined that the partial cancellation code is not included (Step S109; No), the control unit 41 returns to Step S101 and waits.

  On the other hand, when it is determined in step S101 that the electronic receipt data has not been received (step S101; No), the control unit 41 determines whether the portable terminal 7 has referred to the electronic receipt data (step S101). S121). If it is determined that there is (step S121; Yes), the control unit 41 reads the corresponding electronic receipt data from the electronic receipt management area 43a (step S122). Then, the control unit 41 transmits the read electronic receipt data to the portable terminal 7 having the inquiry (step S123).

  FIG. 21 is a flowchart showing the returned electronic receipt processing shown in step S106. The control unit 41 stores the received return electronic receipt data in the electronic receipt data unit 43a31 corresponding to the received receipt number (step S161). Further, the received corrected electronic receipt data is stored in the electronic receipt data section 43a41 corresponding to the received receipt number (step S161).

  Next, the control unit 41 sets the flag of the display permission flag unit 43a22 to “0” and disables browsing of the original electronic receipt data (step S162). Next, the control unit 41 sets the flag of the display permission flag unit 43a32 and the flag of the display permission flag unit 43a42 to “1”, and stores the returned electronic receipt data stored in the electronic receipt data unit 43a31 and the electronic receipt data unit 43a41. The corrected electronic receipt data is set to be viewable (step S163).

  Next, the control unit 41 transmits a message indicating that the returned electronic receipt data and the corrected electronic receipt data can be viewed to the corresponding portable terminal 7 (step S164).

  FIG. 22 is a flowchart showing the registration minus electronic receipt processing shown in step S108. The control unit 41 stores the received cash register minus electronic receipt data in the electronic receipt data unit 43a31 corresponding to the received receipt number (step S171).

  Next, the control unit 41 executes an erasing process of the electronic receipt data stored in the electronic receipt data unit 43a21 based on the registration minus electronic receipt data stored in the electronic receipt data unit 43a31 (step S172). Then, the control unit 41 sets the flag of the display permission flag unit 43a32 to “0”, and disables viewing of the register minus the electronic receipt data stored in the electronic receipt data unit 43a31 (step S173). Then, the control unit 41 sets the flag of the display permission flag unit 43a22 to “0” and disables viewing of the original electronic receipt data stored in the electronic receipt data unit 43a21 (step SP174).

  FIG. 23 is a flowchart showing the partially canceled electronic receipt processing shown in step S110. The control unit 41 stores the received cash register minus electronic receipt data in the electronic receipt data unit 43a31 corresponding to the received receipt number (step S181). Further, the received corrected electronic receipt data is stored in the electronic receipt data section 43a41 corresponding to the received receipt number (step S181).

  Next, the control unit 41 executes an erasing process of the electronic receipt data stored in the electronic receipt data unit 43a21 based on the registration minus electronic receipt data stored in the electronic receipt data unit 43a31 (step S182). Then, the control unit 41 sets the flag of the display permission flag unit 43a32 to “0”, and disables viewing of the register minus the electronic receipt data stored in the electronic receipt data unit 43a31 (step S183). Then, the control unit 41 sets the flag of the display permission flag unit 43a22 to “0”, and disables viewing of the electronic receipt data stored in the electronic receipt data unit 43a21 (step SP184).

  Next, the control section 41 sets the flag of the display permission flag section 43a42 to "1", and sets the corrected electronic receipt data stored in the electronic receipt data section 43a41 to be viewable (step S185).

  Next, the control unit 41 transmits a message indicating that the corrected electronic receipt data can be browsed to the corresponding portable terminal 7 (step S186).

  In such an embodiment, when a return process is performed for a transaction in which electronic receipt data has been generated after the transaction has been completed, the control unit 41 receives the returned electronic receipt data and the corrected electronic receipt data from the electronic receipt server 3. I do. After receiving these electronic receipt data, if there is a browsing inquiry of the electronic receipt data from the portable terminal 7, the electronic receipt management server 4 returns the returned electronic receipt data corresponding to the display permission flag portion whose flag is “1”. And the corrected electronic receipt data to the mobile terminal 7. The electronic receipt data before the flag is set to “0” is not transmitted. That is, after the return process, the portable terminal 7 can browse the returned electronic receipt data and the corrected electronic receipt data, but cannot browse the original electronic receipt data.

  Further, in such an embodiment, when a cash register minus process is executed for a transaction for which electronic receipt data has been generated after the transaction is completed, the control unit 41 receives cash register minus electronic receipt data from the electronic receipt server 3. . After receiving the register minus electronic receipt data, if there is a browsing inquiry of the electronic receipt data from the portable terminal 7, the control unit 41 sends the original electronic receipt data to the register minus electronic receipt data to the portable terminal 7. Also do not send. That is, the portable terminal 7 cannot view the original electronic receipt data nor the electronic receipt data that is to be registered.

  Further, in such an embodiment, when a partial cancellation process is executed for a transaction in which the transaction has been completed and the electronic receipt data has been generated, the control unit 41 corrects the transaction from the electronic receipt server 3 to the cash register minus the electronic receipt data. Receive electronic receipt data. After receiving the electronic receipt data, if there is a browsing inquiry of the electronic receipt data from the mobile terminal 7, the electronic receipt management server 4 sets the corrected electronic receipt data corresponding to the display permission flag portion whose flag is “1”. Is transmitted to the mobile terminal 7. The register minus electronic receipt data whose flag is set to “0” and the electronic receipt data before that are not transmitted. That is, the portable terminal 7 can view the corrected electronic receipt data after the partial cancellation processing, but cannot view the register minus electronic receipt data and the original electronic receipt data.

  Next, the flow of the electronic receipt receiving process executed by the control unit 71 of the portable terminal 7 operating according to the electronic receipt corresponding program 75a and the electronic receipt viewing process executed by operating according to the electronic receipt viewing program 75b will be described. This will be described with reference to FIGS.

  As shown in FIG. 24, the electronic receipt correspondence program 75a and the electronic receipt viewing program 75b executed by the mobile terminal 7 have a module configuration including a member association unit 711, an electronic receipt reception unit 712, and an electronic receipt display unit 713. ing. As the actual hardware, the CPU of the control unit 71 reads out and executes the electronic receipt correspondence program 75a and the electronic receipt viewing program 75b from the storage unit 75, so that the above units are loaded on the RAM, and the member association unit 711, the electronic association The receipt receiving means 712 and the electronic receipt display means 713 are generated on the RAM.

  The member association unit 711 associates a member code of a predetermined customer. The electronic receipt receiving unit 712 receives electronic receipt data from the electronic receipt management server 4. The electronic receipt display unit 713 displays the electronic receipt data received by the electronic receipt receiving unit 712 on the display unit 73.

  As shown in FIG. 25, first, the member association unit 711 of the mobile terminal 7 accesses the electronic receipt management server 4 to execute an authentication process by inputting a member code and a password (step S131). As a result, the mobile terminal 7 is associated with a predetermined customer member code.

  After the authentication, the electronic receipt receiving means 712 of the mobile terminal 7 receives the electronic receipt data stored and managed in the electronic receipt management area 43a of the electronic receipt management server 4 corresponding to the input member code (step). S132). When the additional information is associated with the electronic receipt data, the additional information is also received from the electronic receipt management server 4. Note that receipt data may be received by e-mail.

  Next, the electronic receipt display means 713 of the portable terminal 7 displays the electronic receipt data and the like received by the electronic receipt receiving means 712 on the display unit 73 (Step S133), and ends the processing.

  FIG. 26 is a diagram illustrating an example of the electronic receipt G2 displayed on the display unit 73 of the mobile terminal 7. The electronic receipt G2 is displayed with the same layout and content as the receipt printed on the paper. Further, in the electronic receipt G2, it is possible to focus on a product a or the like indicating a traded product by using a cursor that follows an input of the operation unit 72. FIG. 26 shows an example in which a store name logo portion G21 for displaying a store name logo, a banner display portion G22 for displaying an advertisement, and the like are provided in the electronic receipt G2.

The display form of the receipt data does not necessarily need to match the receipt image printed on the paper. However, the receipt data is a substitute for a paper receipt, and is electronic merchandise purchase proof information for proving that the merchandise has been purchased. Therefore, FIG. 26 shows an example in which the following information is displayed for use in presenting as product purchase certification information.
・ Store name ・ Date and time of purchase ・ Details of purchased items ・ Total sales ・ Deposited amount ・ Change amount ・ Checkout number ・ Transaction number

  Here, when a URL (access information) of the promotion management server 6 or the like is set as additional information for any one of the products a, this URL is linked to a corresponding product name, or access to this URL is performed. Is displayed, for example, an icon b serving as an operation element.

  For example, when the access destination indicated by the URL is a server device (for example, the promotion management server 6) that receives an application for a predetermined campaign, the control unit 71 of the mobile terminal 7 performs the promotion management in response to the pressing of the icon b or the like. The server 6 accesses the server 6 and executes processing related to the application. At the time of access to the access destination, the member code of the own device stored in the receipt data or the like may be transmitted. The promotion management server 6 manages the application history for each campaign type in association with a member code for identifying each member.

  When a plurality of receipt data are received, a selection screen for selecting each of the receipt data may be displayed based on a purchase date, a company code, and the like included in the receipt data. In this case, the electronic receipt display unit 713 displays the receipt data selected from the selection screen on the display unit 73.

  Although the embodiments of the present invention have been described above, these embodiments are presented as examples and are not intended to limit the scope of the invention. These embodiments can be implemented in other various forms, and various omissions, replacements, changes, and combinations can be made without departing from the spirit of the invention. These embodiments and their modifications are included in the scope and gist of the invention, and are also included in the invention described in the claims and their equivalents.

  For example, in the above embodiment, the member code and the like are input using the code reading unit 15, but the present invention is not limited to this, and the member code and the like may be input using another method. Specifically, the POS terminal 1 and the portable terminal 7 include a short-range wireless communication unit such as NFC (Near Field Communication) or Bluetooth (registered trademark), so that a member code or the like can be transmitted and received by short-range wireless communication. It may be. In this case, the mobile terminal 7 stores the member code and the like in the storage unit 75 and an IC tag (not shown).

  In the above embodiment, the member code and the like are input from the mobile terminal 7. However, the present invention is not limited to this, and the member code may be input from a medium capable of holding the member code such as an IC card or a magnetic card. . When an IC card is used, the POS terminal 1 includes a reading / writing unit such as an IC card reader / writer. When a magnetic card is used, the POS terminal 1 includes a card reader / card writer for a magnetic card.

  In the above embodiment, the electronic receipt server 3 is provided in the headquarters P2. However, the present invention is not limited to this, and the electronic receipt server 3 for the store may be provided in the store P1. In this case, the POS terminal 1 outputs the electronic receipt data to the electronic receipt server 3 connected to the in-store network N1 of the own store, and the electronic receipt server 3 performs the electronic receipt management via the in-store network N1 and the network N2. The electronic receipt data is transmitted to the server 4.

  In the above embodiment, the electronic receipt data generated by the POS terminal 1 is output to the electronic receipt management server 4 via the electronic receipt server 3, but the present invention is not limited to this. The electronic receipt data may be directly output to the electronic receipt management server 4 by accessing the electronic receipt management server 4 via.

  In the above embodiment, the mobile terminal 7 receives the electronic receipt data via the electronic receipt management server 4. However, the present invention is not limited to this, and the mobile terminal 7 may receive the electronic receipt data directly from the POS terminal 1. Good. In this case, the POS terminal 1 outputs the generated electronic receipt data to the in-store network N1 or the portable terminal 7 connected via the near field communication unit (not shown). In this case, the POS terminal 1 may perform the authentication process.

  Further, in the above embodiment, the POS terminal 1 stores the product data file. However, the present invention is not limited to this. The store server 2 may store the product data file so that the POS terminal 1 can refer to the product data file.

Reference Signs List 1 POS terminal 3 Electronic receipt server 4 Electronic receipt management server 7 Mobile terminal 11 Control unit 12 Operation unit 13 Printing unit 14 Display unit 15 Code reading unit 16 Communication I / F
17 Storage Unit 111 Electronic Receipt Data Transmission Unit 112 Changed Receipt Data Generation Unit 113 Control Unit 114 Corrected Receipt Data Generation Unit 115 Judgment Unit

JP 2011-90375 A

An embodiment of the present invention relates to an electronic receipt management server, a program, and an electronic receipt system.

Electronic receipt management server embodiment, goods are returned and transmission means for transmitting the electronic receipt data generated include transaction information items that payment processing to the portable terminal, the electronic receipt data to the mobile terminal after transmission A corrected electronic receipt data storage unit that stores corrected electronic receipt data including transaction information excluding the returned merchandise information generated in the case where the corrected electronic receipt data is available, and a message indicating that the corrected electronic receipt data is viewable. And a message transmitting means for transmitting a message to the portable terminal .

Claims (4)

An electronic receipt system comprising: a POS terminal that generates electronic receipt data from receipt data generated based on transaction information of a product that has been settled; and an electronic receipt management server that transmits the electronic receipt data to an external device.
The POS terminal,
After transmitting the electronic receipt data to the external device, when a product code specifying the product to be returned is input, the corrected electronic receipt data including the transaction information excluding the product information of the product code is generated. Generating means;
After transmitting the electronic receipt data to the external device, when a product code specifying the product to be returned is input, return receipt data generating means for generating return receipt data based on the product information of the product code,
Printing means for outputting the returned receipt data to a printing unit,
With
The electronic receipt management server,
Correction electronic receipt data transmission means for transmitting the generated correction electronic receipt data to the external device,
Electronic receipt system with. The printing unit outputs the returned receipt data, with information indicating that the returned product is added,
The electronic receipt system according to claim 1. The POS terminal,
Return electronic receipt data generation means for generating return electronic receipt data including the return receipt data,
With
The electronic receipt management server,
Return electronic receipt data transmitting means for transmitting the generated return electronic receipt data to the external device,
The electronic receipt system according to claim 1, further comprising: The POS terminal,
After the electronic receipt data is transmitted to the external device, when a product code specifying the product to be returned is input, a corrected receipt data generation device generates corrected receipt data based on the transaction information excluding the product information of the product code. Means, further comprising:
The correction electronic receipt data generating means, when the generated correction receipt data includes customer identification information for specifying a customer, generates correction electronic receipt data from the correction receipt data.
The electronic receipt system according to claim 1.

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