JP2019192267A - Settlement device and control program therefor - Google Patents

Abstract

To provide a settlement device that prevents a voucher to be issued after the issuance of a receipt from being left untaken.SOLUTION: A settlement device 12 includes an input device for inputting an operation made by an operator, a display device, a printer, execution means, first, second, and third control means, and determination means. The execution means executes settlement processing for settlement concerning a commercial transaction. The first control means controls the printer so as to print a receipt concerning the commercial transaction targeted for the settlement processing after the settlement processing. The determination means determines whether or not to issue a voucher different from the receipt. In a case where it is determined by the determination means that the voucher is to be issued, the second control means controls the printer so as to print the voucher. In a case where there is a possibility that the voucher is issued, the third control means controls the display device so as to display a guidance indicating that the voucher is issued before the receipt is issued.SELECTED DRAWING: Figure 1

Description

  Embodiments described herein relate generally to a settlement apparatus and a control program therefor.

  Use the same printer that issues receipts for receipts of discounted coupons, coupons, cash vouchers, shopping vouchers, etc. used for processing discounts and discounts at the time of merchandise transactions and processing as payments. A settlement apparatus that issues immediately before or after issuing issuance is known. Note that the perfect score is a vote for certifying the right to receive a privilege that the amount of points given according to the contents of a commercial transaction exceeds a predetermined value.

  On the other hand, a settlement apparatus used in a self-type or semi-self-type POS (point-of-sale) system is operated by a customer. In this type of settlement apparatus, the customer himself removes the voucher discharged from the issuing port.

  However, vouchers such as perfect scores and coupons are not issued every time payment is made, and only receipts are often issued. For this reason, there was a risk that the customer would not be aware that the voucher was issued and forgot to take it.

  Under such circumstances, it has been desired to be able to prevent forgetting to take a voucher.

JP 2011-048578 A

  The problem to be solved by the present invention is to provide a settlement apparatus capable of preventing forgetting to take a voucher and its control program.

  The settlement apparatus of the embodiment includes an input device that inputs an operation by an operator, a display device, a printer, a selection unit, an execution unit, a first control unit, a determination unit, a second control unit, and a third control unit. . The selection unit selects a payment method used for the payment process based on an operation input by the input device. The execution means executes a payment process for payment related to the commercial transaction using the selected payment method. The first control means controls the printer so as to print a receipt relating to the commercial transaction that is the object of the settlement process after the settlement process is completed. The determining means considers the grant rate according to the selected settlement method, and when the point after giving the number of grants determined according to the settlement process executed by the execution means reaches a predetermined specified value, Decide to issue a voucher separate from the receipt. The second control unit controls the printer to issue a voucher when it is determined by the determining unit to issue a voucher. The third control means considers the grant rate according to the selected settlement method, and the predetermined value is a predetermined value after the execution means grants the number of grants determined before executing the settlement process. Is reached, the display device is controlled so as to display a guide that a voucher is issued before the settlement process by the selected settlement method is executed and before the receipt is issued.

The perspective view of the checkout system concerning one embodiment. The block diagram which shows the principal circuit structure of the goods registration apparatus and payment apparatus in FIG. The flowchart of the control processing of CPU contained in the payment apparatus in FIG. The flowchart of the control processing of CPU contained in the payment apparatus in FIG. The figure which shows the selection screen as an example. The figure which shows the alerting | reporting screen as an example. The figure which shows the payment screen as an example.

  Hereinafter, an exemplary embodiment will be described with reference to the drawings.

  FIG. 1 is a perspective view of a checkout system 10 according to the present embodiment.

  The checkout system 10 includes at least one product registration device 11 and at least one settlement device 12. In FIG. 1, a checkout system 10 including two product registration devices 11 and four payment devices 12 is shown. The number of the product registration device 11 and the payment device 12 included in the checkout system 10 is arbitrary, and the ratio of the number of the product registration device 11 and the payment device 12 is also arbitrary.

  The merchandise registration device 11 and the payment device 12 are installed in a checkout corner of a store such as a supermarket.

  The merchandise registration apparatus 11 is an operator of the store employee 21 who has a role called a checker. In the settlement apparatus 12, a shopper 22 who purchases a product for sale at the store is the operator. However, some operations of the merchandise registration apparatus 11 may be performed by the shopper 22. The payment apparatus 12 may be operated by the employee 21.

  The merchandise registration apparatus 11 is attached to a work table 31 in FIG. The work table 31 has a rectangular top plate. The plurality of work tables 31 are arranged so that the longitudinal directions of the top plates are substantially parallel to each other, thereby forming a passage for the shopper 22.

  The merchandise registration apparatus 11 has functions of purchase registration, generation of payment information, payment processing, and notification of payment information to the payment apparatus 12. The purchase registration is a process for registering a product brought by a shopper who has entered the aisle as a purchased product. The settlement process is a process for settlement of purchased products. The payment information is information necessary for the payment process.

  When the payment information is notified from the merchandise registration device 11, the payment device 12 performs a payment process based on the payment information.

  FIG. 2 is a block diagram showing a main circuit configuration of the merchandise registration apparatus 11 and the settlement apparatus 12.

  The merchandise registration apparatus 11 and the payment apparatus 12 are both connected to a LAN (local area network) 13. Instead of the LAN 13, another communication network such as the Internet or a wireless LAN may be used. Or it is good also as a structure which transfers information between the goods registration apparatus 11 and the payment apparatus 12 via a server.

  The merchandise registration apparatus 11 includes a central processing unit (CPU) 11a, a read-only memory (ROM) 11b, a random-access memory (RAM) 11c, an auxiliary storage unit 11d, a drawer opening unit 11e, a scanner 11f, and a first touch panel 11g. , A second touch panel 11h, a printer 11i, a card reader / writer 11j, a communication unit 11k, and a transmission system 11m.

  The CPU 11a, ROM 11b, RAM 11c and auxiliary storage unit 11d are connected by a transmission system 11m to constitute a computer.

  The CPU 11a corresponds to the central part of the computer. The CPU 11a controls each unit to implement various operations as the product registration apparatus 11 based on the operating system, middleware, and application program stored in the ROM 11b and the RAM 11c.

  The ROM 11b corresponds to the main storage portion of the above computer. The ROM 11b stores the above operating system. The ROM 11b may store the above middleware and application programs. The ROM 11b may store data that is referred to when the CPU 11a performs various processes.

  The RAM 11c corresponds to the main storage portion of the above computer. The RAM 11c stores data that is referred to when the CPU 11a performs various processes. Further, the RAM 11c is used as a so-called work area that stores data temporarily used when the CPU 11a performs various processes.

  The auxiliary storage unit 11d corresponds to the auxiliary storage portion of the computer. The auxiliary storage unit 11d stores data used when the CPU 11a performs various processes, or data generated by processes performed by the CPU 11a. As the auxiliary storage unit 11d, for example, an electrically erasable programmable read-only memory (EEPROM), a hard disk drive (HDD), or a solid state drive (SSD) can be used.

  The application program stored in the ROM 11b or the auxiliary storage unit 11d includes a control program described regarding control processing described later. The product registration device 11 is generally transferred in a state where the control program is stored in the ROM 11b or the auxiliary storage unit 11d. However, the merchandise registration apparatus 11 may be transferred in a state where the control program is not stored in the ROM 11b or the auxiliary storage unit 11d, and may be recorded on a removable recording medium or transferred via a network. In this case, for example, the control program is written in the auxiliary storage unit 11d of the commodity registration apparatus 11 in accordance with an operation by the user. As the removable recording medium, a magnetic disk, a magneto-optical disk, an optical disk, a semiconductor memory, or the like can be used.

  The drawer opening unit 11e automatically opens a drawer for storing money.

  The scanner 11f reads product information and obtains a product code of the product. As the scanner 11f, various known types can be used as they are. The scanner 11f may correspond to only one of various known types or may correspond to a plurality of types. That is, the scanner 11f can include a fixed or handy two-dimensional code scanner. The scanner 11f may include a scanner that identifies a product from an image of the product using an image recognition technique.

  The first and second touch panels 11g and 11h include a display device and a touch sensor, respectively. The display device uses an arbitrary screen such as a GUI (graphical user interface) screen as its display screen. As the display device, for example, a known device such as a color LCD can be used. The touch sensor is disposed so as to overlap the display surface of the display device. The touch sensor detects the touch position of the operator on the display surface of the display device, and sends the position information to the CPU 11a. As the touch sensor, a known device can be used. As shown in FIG. 1, the first touch panel 11 g is directed to a place where an employee 21 who operates the product registration device 11 is to be located. As shown in FIG. 1, the second touch panel 11 h has its operation surface directed to a place where a shopper who purchases a product to be registered in the product registration apparatus 11 should be located. . Thus, the second touch panel 11h is an example of an operation device.

  The printer 11i is, for example, a thermal printer or a dot impact printer, and issues a receipt by printing various character strings and images on a receipt sheet.

  The card reader / writer 11j reads data recorded on the card and writes data to the card. The card may include various cards for recording information related to payment processing, such as a member's card and a point card, in addition to a payment card such as a credit card, debit card, electronic money card, and prepaid card. The card reader / writer 11j may be any one of a magnetic type, a contact type, and a non-contact type device, and may include a plurality of types of devices.

  The communication unit 11k performs communication via the LAN 13.

  The transmission system 11m transmits data exchanged among the CPU 11a, ROM 11b, RAM 11c, auxiliary storage unit 11d, drawer opening unit 11e, scanner 11f, first touch panel 11g, printer 11i, card reader / writer 11j, and communication unit 11k. To do. As the transmission system 11m, a known system including various buses such as a system bus and various interface circuits that connect these buses and respective units can be used.

  As the hardware of the commodity registration device 11, for example, an existing POS terminal can be used.

  The settlement apparatus 12 includes a CPU 12a, ROM 12b, RAM 12c, auxiliary storage unit 12d, automatic change machine 12e, scanner 12f, touch panel 12g, printer 12h, card reader / writer 12i, communication unit 12j, and transmission system 12k.

  The CPU 12a, ROM 12b, RAM 12c, and auxiliary storage unit 12d are connected by a transmission system 12k to constitute a computer.

  The CPU 12a corresponds to the central part of the computer. The CPU 12a controls each unit to implement various operations as the settlement apparatus 12 based on the operating system, middleware, and application program stored in the ROM 12b and the RAM 12c.

  The ROM 12b corresponds to the main storage portion of the computer. The ROM 12b stores the above operating system. The ROM 12b may store the above middleware and application programs. The ROM 12b may store data that is referred to when the CPU 12a performs various processes.

  The RAM 12c corresponds to the main storage portion of the above computer. The RAM 12c stores data that is referred to when the CPU 12a performs various processes. Furthermore, the RAM 12c is used as a so-called work area that stores data temporarily used when the CPU 12a performs various processes.

  The auxiliary storage unit 12d corresponds to the auxiliary storage portion of the computer. The auxiliary storage unit 12d stores data used when the CPU 12a performs various processes, or data generated by the processes in the CPU 12a. As the auxiliary storage unit 12d, for example, an EEPROM, HDD, or SSD can be used.

  The application program stored in the ROM 12b or the auxiliary storage unit 12d includes a control program described regarding control processing described later. The transfer of the settlement apparatus 12 is generally performed in a state where the control program is stored in the ROM 12b or the auxiliary storage unit 12d. However, the settlement apparatus 12 may be transferred in a state where the control program is not stored in the ROM 12b or the auxiliary storage unit 12d, or may be recorded in a removable recording medium or transferred via a network. In this case, for example, the control program is written in the auxiliary storage unit 12d of the settlement apparatus 12 in accordance with an operation by the user. As the removable recording medium, a magnetic disk, a magneto-optical disk, an optical disk, a semiconductor memory, or the like can be used.

  The automatic change machine 12e receives coins and bills that are input. Moreover, the automatic change machine 12e discharge | releases the coin and banknote as change.

  The scanner 12f reads product information and obtains a product code of the product. As the scanner 12f, various known types can be used as they are. The scanner 12f may correspond to only one of various well-known types, or may correspond to a plurality of types. That is, the scanner 12f may include a fixed or handy type two-dimensional code scanner. The scanner 12f may include a type that identifies a product from an image of the product using an image recognition technique.

  The touch panel 12g includes a display device and a touch sensor. The display device makes the screen an arbitrary screen such as a GUI screen. As the display device, for example, a known device such as a color LCD can be used. The touch sensor is disposed so as to overlap the display surface of the display device. The touch sensor detects the touch position of the operator on the display surface of the display device and sends the position information to the CPU 12a. As the touch sensor, a known device can be used. Thus, the touch panel 12g is an example of an input device that inputs an operation by the operator.

  The printer 12h is, for example, a thermal printer or a dot impact printer, and issues receipts by printing various character strings and images on receipt paper.

  The card reader / writer 12i reads the data recorded on the card and writes the data to the card. The card may include various cards for recording information related to payment processing, such as a member's card and a point card, in addition to a payment card such as a credit card, debit card, electronic money card, and prepaid card. The card reader / writer 12i may be any one of a magnetic type, a contact type, and a non-contact type device, and may include a plurality of types of devices.

  The communication unit 12j performs communication via the LAN 13.

The transmission system 12k transmits data exchanged among the CPU 12a, ROM 12b, RAM 12c, auxiliary storage unit 12d, automatic change machine 12e, scanner 12f, touch panel 12g, printer 12h, card reader / writer 12i, and communication unit 12j.
As the transmission system 12k, a well-known system including various buses such as a system bus and various interface circuits that connect these buses and respective units can be used.

  As the hardware of the settlement apparatus 12, for example, an existing self POS terminal can be used.

Next, the operation of the checkout system 10 configured as described above will be described.
Note that the content of the processing described below is an example, and various processing that can obtain the same result can be used as appropriate.

When the settlement apparatus 12 is activated, the CPU 12a starts a control process according to a control program stored in the ROM 12b or the auxiliary storage unit 12d.
3 and 4 are flowcharts of the control process of the CPU 12a.

  In Act1 in FIG. 3, the CPU 12a sets the screen of the touch panel 12g as a standby screen. The standby screen represents that there is no payment processing status, and what information is represented may be arbitrary. For example, the standby screen is a basic screen that displays an image representing a text message indicating that payment processing cannot be performed, and a screen saver that displays an arbitrary image representing an advertisement or the like. It is assumed that

  In Act 2, the CPU 12a confirms whether payment information has been received.

  By the way, the merchandise registration apparatus 11 performs a purchase merchandise registration process as well known under the control of the CPU 11a to generate a list of purchased merchandise (hereinafter referred to as a merchandise list). Then, under the control of the CPU 11a, the merchandise registration apparatus 11 sends settlement information including the merchandise list to the LAN 13 with one of the settlement apparatuses 12 as a destination. The settlement information may include the total number of purchased products and the total amount. In addition, the merchandise registration apparatus 11 tries to acquire the member code of the point service as is well known at any timing until the settlement information is transmitted under the control of the CPU 11a. When the member code is acquired, the CPU 11a includes the member code in the payment information.

  As described above, the communication unit 12j provided in the settlement apparatus 12 that is the destination of the settlement information sent to the LAN 13 receives the settlement information and stores it in the RAM 12c or the auxiliary storage unit 12d. Thus, the merchandise registration apparatus 11 is an example of a registration apparatus that transmits settlement information related to commercial transactions, and the communication unit 12j is an example of a receiving unit.

  In response to the payment information being received in this way, the CPU 12a determines Yes in Act2 and proceeds to Act3.

  In Act 3, the CPU 12a determines a payment amount based on the payment information. Specifically, for example, the CPU 12a calculates the total amount of each amount of purchased products shown in the product list included in the settlement information, and determines this as the settlement amount. Alternatively, if the total amount is included in the payment information, the total amount may be determined as the payment amount as it is.

In Act 4, the CPU 12a sets the screen of the touch panel 12g as a selection screen. The selection screen is a GUI screen for allowing the operator to specify a settlement method.
FIG. 5 is a diagram showing a selection screen SC1 as an example.
The selection screen SC1 includes six buttons B1, B2, B3, B4, B5, and B6 for the operator to touch for various designations. Buttons B1 to B3 are assigned cash settlement, credit settlement and prepaid card settlement, respectively. Buttons B5 and B6 are assigned to store clerk calling and language switching, respectively.

  In Act 5, the CPU 12a confirms whether or not a settlement method is designated. If the CPU 12a determines No because the operation for designating the settlement method has not been performed, Act 5 is repeated. Thus, in Act 5, the CPU 12a waits for a payment method to be designated. Although not shown, in this standby state, the CPU 12a also waits for an operation other than designating a settlement method. Then, when such an operation is performed, the CPU 12a shifts to a process (not shown) according to the performed operation. For example, if a touch on the button B5 is detected by the touch panel 12g, the CPU 12a proceeds to a process for causing an alarm operation at a monitoring terminal not shown in FIGS. For example, if the touch on the button B6 is detected by the touch panel 12g, the CPU 12a shifts to a process for setting the display on the screen of the touch panel 12g to English notation.

The operator designates a settlement method by touching a button assigned with a settlement method used for settlement among the buttons B1 to B3. If such an operation is detected on the touch panel 12g, the CPU 12a determines Yes in Act 5, selects a settlement method according to the operation, and then proceeds to Act 6. Thus, when the CPU 12a executes the control process based on the control program, the computer having the CPU 12a as a central part functions as a selection means for selecting a settlement method.
Note that the selection of the settlement method here is provisional and does not determine the settlement method. Although not shown in the figure, the CPU 12a may change the settlement method selected according to the operation by the operator until the settlement process described later is performed.

  In Act 6, the CPU 12a confirms whether or not the settlement to be performed is a point service target. Specifically, for example, the CPU 12a confirms whether or not the membership code is included in the payment information, and determines that it is a point service target if the membership code is included. If the CPU 12a determines Yes because the payment to be made is a point service target, the CPU 12a proceeds to Act7.

  In Act 7, the CPU 12a determines the number of points to be awarded for the commercial transaction to be settled. Further, the CPU 12a determines a stock amount (hereinafter referred to as a post-grant balance) assuming that the above-mentioned number of points is given to the balance of the point account associated with the membership code included in the settlement information. To do. The number of grants may vary depending on the designated settlement method by applying a different grant rate depending on the settlement method. For this reason, this timing immediately after the payment method is designated is a timing at which a point to be granted can be determined. Of course, since there is a possibility that the settlement amount and the settlement method may be changed, the number of grants determined here cannot be determined at this point as actually granting to the point account. The CPU 12a acquires point account information from a store server (not shown) connected to the LAN 13, or a server device for managing point accounts that can communicate via the LAN 13 and other networks.

In Act 8, the CPU 12a checks whether or not the post-grant amount is equal to or greater than a specified value.
If the CPU 12a determines Yes because the post-grant balance is greater than or equal to the specified value, the CPU 12a proceeds to Act 9.

In Act 9, the CPU 12a sets the screen of the touch panel 12g as a notification screen. The notification screen is a screen that notifies the operator that a perfect score ticket is issued in advance.
FIG. 6 is a diagram showing a notification screen SC2 as an example.
Thus, when the CPU 12a executes the control process based on the control program, the computer having the CPU 12a as a central part functions as a third control means for controlling the touch panel 12g so as to display a guidance that a full score ticket is issued. To do.

  In Act 10, the CPU 12a notifies the merchandise registration apparatus 11 that a full score ticket is scheduled to be issued. Specifically, for example, the CPU 12a sends a predetermined notification command from the communication unit 12j to the LAN 13 with the commodity registration device 11 that has transmitted the payment information as a destination. Thus, when the CPU 12a executes the control process based on the control program, the computer having the CPU 12a as a central part functions as a notification means for notifying the commodity registration device 11 that a perfect score ticket is issued.

  The communication unit 11k provided in the commodity registration device 11 that is the destination of the notification command receives the notification command and stores it in the RAM 11c or the auxiliary storage unit 11d. In response to the notification command being received in this way, the CPU 11a displays a notification image, for example, on a part of the screen of the first touch panel 11g. The notification image notifies the employee 21 in advance that a perfect ticket will be issued in the settlement apparatus 12 that has transmitted the notification command. The destination of the notification command is an information terminal device operated by an employee 21 who has a role of managing the operating states of the plurality of settlement devices 12 in an overall manner on a display device provided in the information terminal device. The notification image may be displayed.

  When the notification to the merchandise registration apparatus 11 is completed, the CPU 12a proceeds to Act 11 in FIG. The CPU 12a passes the processing of Act7 to Act10 and proceeds to Act11 in FIG. 4 if it determines No in Act6 because the settlement to be performed is not a point service target. On the other hand, if the CPU 12a determines No in Act 8 because the post-grant balance is less than the specified value, it passes Act 9 and Act 10 and proceeds to Act 11 in FIG.

In Act 11, the CPU 12a sets the screen of the touch panel 12g as a payment screen. The payment screen is a screen for guiding an operation by an operator for inputting payment information for settlement.
FIG. 7 is a diagram showing a payment screen SC3 as an example.
The payment screen SC3 is used when cash payment is designated as the payment method, and has a content that prompts the user to insert cash.

  In Act 12, the CPU 12a confirms whether or not an operation for payment has been performed. If the CPU 12a determines No because the operation for payment is not performed, the CPU 12a repeats Act12. Thus, in Act 12, the CPU 12a waits for an operation for payment to be performed. Although illustration is omitted, in this standby state, the CPU 12a also waits for an operation other than the operation for payment. Then, when such an operation is performed, the CPU 12a shifts to a process (not shown) according to the performed operation. For example, when the touch panel 12g detects a touch on any of the buttons B11 and B12 shown on the payment screen SC3, the CPU 12a shifts to a process for executing a function assigned to the touched button. .

The operator performs an operation for payment according to the payment screen. For example, when cash settlement is designated, the operator inserts bills and coins into the bill insertion slot and the coin insertion slot to the automatic change machine 12e. When the credit payment or the prepaid card payment is designated, the operator inserts the credit card or the prepaid card into the insertion slot of the card reader / writer 12i.
When at least one of banknotes and coins is inserted, the automatic change machine 12e counts the inserted banknotes and coins to obtain the amount of money to be inserted. Further, when a credit card is inserted, the card reader / writer 12i reads data recorded on the credit card. When the prepaid card is inserted, the card reader / writer 12i reads the remaining amount data recorded on the prepaid card.

If the CPU 12a determines Yes in Act 12 because the payment operation has been performed, the CPU 12a proceeds to Act 13.
In Act 13, the CPU 12a acquires the input amount obtained by the automatic change machine 12e as described above or the data read by the card reader / writer 12i as payment information.

  In Act 14, the CPU 12a determines that the payment method selected at this time is to be used for payment, and performs the payment processing using the payment information by the payment method. This payment process may be the same as that performed by an existing same type of payment apparatus, and the detailed description thereof will be omitted. Thus, when the CPU 12a executes the control process based on the control program, the computer having the CPU 12a as a central part functions as an execution means for executing the settlement process.

  In Act 15, the CPU 12a confirms again whether or not the current settlement is a point service target. If the CPU 12a determines Yes because it is the target of the point service, it proceeds to Act 16.

  In Act 16, the CPU 12a performs a well-known process for granting the number of points given according to the contents of the payment to the point account associated with the member code included in the payment information.

  In Act 17, the CPU 12a operates the printer 12h and issues a receipt representing the contents of the current commercial transaction. Thus, when the CPU 12a executes the control process based on the control program, the computer having the CPU 12a as a central part functions as a first control means for controlling the printer 12h to print a receipt.

  In Act 18, the CPU 12a confirms whether or not the amount of points after giving points as described above is equal to or greater than a specified value. If the CPU 12a determines Yes because the stock is equal to or greater than the specified value, the CPU 12a proceeds to Act 19.

In Act 19, the CPU 12a operates the printer 12h to issue a perfect score.
In this case, the CPU 12a, for example, subtracts the specified value from the amount of the point account, or updates the information indicating the issuance history of the full point ticket prepared in association with the point account. Prepare for publication. Thereafter, the CPU 12a returns to Act1 in FIG. If the CPU 12a determines No in Act 18 because the stock is less than the specified value, it passes Act 19 and returns to Act 1 in FIG.

  Thus, when the CPU 12a executes the control process based on the control program, the computer having the CPU 12a as a central part functions as a determination unit and a second control unit. Here, the determining means determines whether or not to issue a perfect score as a voucher different from the receipt. The second control means controls the printer 12h so as to issue a full score ticket.

If the CPU 12a determines No in Act 16 because the current payment is not a point service target, the CPU 12a proceeds to Act 20.
In Act 20, the CPU 12a operates the printer 12h to issue a receipt representing the contents of the current commercial transaction. Then, the CPU 12a returns to Act1 in FIG. 3 without executing Act19.

  As described above, the settlement apparatus 12 issues a full score ticket only at the time of payment that causes a point grant in which the balance of the point account exceeds a specified value, and does not issue a full score ticket in many other payments. For this reason, the shopper 22 who has operated the payment apparatus 12 a plurality of times may recognize that the procedure at the payment apparatus 12 is completed when a receipt is issued. And the shopper 22 who recognizes in this way may not notice that the perfect score ticket has been issued after the receipt is issued.

  However, according to the settlement apparatus 12, the screen of the touch panel 12g is set as a notification screen after the number of points awarded is provisionally determined according to the designated settlement method. Thus, the shopper 22 can know that there is a possibility that a perfect score may be issued before the receipt is issued by viewing the notification screen. As a result, forgetting to take a perfect score can be prevented.

  In particular, in the settlement apparatus 12, the screen of the touch panel 12g is used as a notification screen prior to the payment screen. In the present embodiment, the payment screen shows the last guidance related to the input operation relating to the payment process. Therefore, when the screen of the touch panel 12g is used as the notification screen, the operator is in a state of paying attention to guidance performed on the screen of the touch panel 12g, and the shopper 22 can effectively make the notification screen visible.

Further, according to the settlement apparatus 12, the merchandise registration apparatus 11 is notified that a perfect score can be issued. In response to the notification, the merchandise registration apparatus 11 notifies the employee 21 in advance that a perfect score will be issued in the settlement apparatus 12. For this reason, the employee 21 who has received the notification can check whether the shopper 22 has forgotten to take the perfect score, and can take measures such as calling out if he / she has forgotten. And by such a measure, it becomes possible to prevent forgetting to take a perfect score more reliably.
In addition, the notification destination that the perfect score can be issued is an employee 21 that is different from operating the product registration apparatus 11 instead of or in addition to the product registration apparatus 11 that has transmitted the settlement information. It is good also as another terminal which operates. An example of another terminal here is an attendant terminal for monitoring the operating state of the settlement apparatus 12. Another example of the other terminal is an information terminal installed in the service counter. Another example of another terminal is a product registration device 11 that is different from the one that has transmitted the payment information.

  This embodiment can be variously modified as follows.

  The embodiment related to the settlement apparatus 12 applied to the semi-self type checkout system 10 has been described. However, as long as the shopper 22 performs an operation related to payment, the technical idea suggested in the above embodiment can be applied to other types of devices such as a self-type POS terminal device. .

  If it is before printing a receipt, the screen of the touch panel 12g may be used as the notification screen at any timing.

  If the screen of the touch panel 12g is a guidance screen regarding the operation by the operator after the payment screen, the notification screen may be used after the payment screen until the screen.

  It is possible to issue other vouchers in place of the perfect score ticket.

  The commercial transaction to be settled is not limited to the sale and purchase of merchandise, and may be other commercial transactions such as, for example, provision of services that do not involve the transfer of goods.

  Each function realized by the CPU 12a by the control processing can be realized by hardware that executes information processing that is not based on a program such as a logic circuit. Each of the above functions can also be realized by combining software control with hardware such as the above logic circuit.

Although several embodiments of the present invention have been described, these embodiments are presented by way of example and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.
The invention described in the initial claims of Japanese Patent Application No. 2015-188632 will be added below.
[Appendix 1] An input device for inputting an operation by an operator;
A display device;
A printer,
Execution means for executing a settlement process for settlement relating to a commercial transaction;
First control means for controlling the printer so as to print a receipt relating to a commercial transaction that is the object of the payment process after the payment process is completed;
Determining means for determining whether or not to issue a voucher different from the receipt;
Second control means for controlling the printer to issue the voucher when it is determined by the determining means to issue the voucher;
Third control means for controlling the display device to display a guide to issue the voucher before the receipt is issued when the voucher may be issued; A settlement apparatus comprising:
[Supplementary Note 2] The image processing apparatus further includes a selection unit that selects a payment method used for the payment process based on an operation input by the input device,
The third control means determines the points after giving the number of grants determined in consideration of the grant rate according to the settlement method before the settlement method selected by the selection means is determined. The settlement apparatus according to appendix 1, wherein it is determined that the voucher may be issued in response to reaching a prescribed value.
[Supplementary Note 3] The third control means displays a guide that the voucher is issued before displaying the final guide regarding the operation input by the input device regarding the settlement process on the display device. The settlement apparatus according to Supplementary Note 1 or Supplementary Note 2, wherein the display device is controlled so as to do so.
[Supplementary Note 4] Receiving means for receiving settlement information related to the contents of the commercial transaction transmitted from the registration device;
Any one of appendix 1-3, further comprising notification means for notifying the outside that the voucher is issued when it is determined by the determining means to issue the voucher The settlement device according to item.
[Supplementary Note 5] A computer for controlling the operation of a settlement apparatus including an input device for inputting an operation by an operator, a display device, and a printer,
Execution means for executing a settlement process for settlement relating to a commercial transaction;
First control means for controlling the printer so as to print a receipt relating to a commercial transaction that is the object of the payment process after the payment process is completed;
Determining means for determining whether or not to issue a voucher different from the receipt;
Second control means for controlling the printer to issue the voucher when it is determined by the determining means to issue the voucher;
Third control means for controlling the display device to display a guide to issue the voucher before the receipt is issued when the voucher may be issued; Control program to make it function.

  DESCRIPTION OF SYMBOLS 10 ... Checkout system, 11 ... Merchandise registration apparatus, 12 ... Settlement device, 12a ... CPU, 12b ... ROM, 12c ... RAM, 12d ... Auxiliary storage unit, 12e ... Automatic change machine, 12f ... Scanner, 12g ... Touch panel, 12h ... printer, 12i ... card reader / writer, 12j ... communication unit, 12k ... transmission system.

Settling apparatus embodiment comprises execution means, the first control means, the determining means and notifying means. The execution means executes the payment process by the designated payment method . The first control means controls the printer so as to print a receipt relating to the commercial transaction that is the object of the settlement process after the settlement process is completed. Determining means, when the point after applying the grant number determined according to the settlement processing execution means executes reaches a predetermined specified value, determines to issue a testimony votes. The notifying unit notifies the registration device, the attendant device, or the information terminal that the voucher is issued when it is determined by the determining unit to issue the voucher .

Claims (8)

An input device for inputting an operation by the operator;
A display device;
A printer,
Selection means for selecting a payment method to be used for a payment process for payment related to a commercial transaction based on an operation input by the input device;
Executing means for executing the payment process using the selected payment method;
First control means for controlling the printer so as to print a receipt relating to a commercial transaction that is the object of the payment process after the payment process is completed;
In consideration of the grant rate according to the settlement method used by the execution means, when the point after giving the number of grants determined according to the settlement processing executed by the execution means has reached a predetermined specified value, Determining means for determining to issue a voucher different from the receipt;
Second control means for controlling the printer to issue the voucher when it is determined by the determining means to issue the voucher;
In consideration of the grant rate according to the selected settlement method, when the point after granting the grant number determined before the execution means executes the settlement process reaches the specified value, the selected Third control means for controlling the display device so as to display a guide that the voucher is issued before the payment processing by the payment method is executed and before the receipt is issued;
A settlement apparatus. The third control means displays the guidance that the voucher is issued before displaying the final guidance regarding the operation input with the input device with respect to the settlement process on the display device. Control display devices,
The settlement apparatus according to claim 1. Receiving means for receiving settlement information relating to the contents of the commercial transaction transmitted from a registration device;
A notification means for notifying the registration device that the voucher is issued when it is determined by the determining means to issue the voucher;
The settlement apparatus according to claim 1 or 2, further comprising: An input device for inputting an operation by the operator;
A display device;
A printer,
An execution means for executing a payment process for payment related to a commercial transaction by a payment method designated from among a plurality of payment methods;
First control means for controlling the printer so as to print a receipt relating to a commercial transaction that is the object of the payment process after the payment process is completed;
Determining means for determining whether or not to issue a perfect score different from the receipt;
Second control means for controlling the printer to issue the perfect score when it is decided by the decision means to issue the perfect score;
When the full score ticket is issued by performing the payment processing by the designated payment method, an indication that the full score ticket is issued before the receipt is issued from the printer is displayed. And a third control means for controlling the display device. An input device for inputting an operation by the operator;
A display device;
A printer,
Receiving means for receiving settlement information relating to the contents of the commercial transaction transmitted from the registration device;
An executing means for executing a payment process for payment related to the commercial transaction based on the payment information received by the receiving means in a payment method designated from a plurality of payment methods;
First control means for controlling the printer so as to print a receipt relating to a commercial transaction that is the object of the payment process after the payment process is completed;
Determining means for determining whether or not to issue a perfect score different from the receipt;
Second control means for controlling the printer to issue the perfect score when it is decided by the decision means to issue the perfect score;
When the full score ticket is issued by performing the payment processing by the designated payment method, an indication that the full score ticket is issued before the receipt is issued from the printer is displayed. Third control means for controlling the display device to
A notification means for notifying the registration device that the perfect score is issued when it is determined by the determining means to issue the perfect score;
A settlement apparatus. A computer for controlling the operation of a settlement apparatus including an input device for inputting an operation by an operator, a display device, and a printer;
Selection means for selecting a payment method to be used for a payment process for payment related to a commercial transaction based on an operation input by the input device;
Executing means for executing the payment process using the selected payment method;
First control means for controlling the printer so as to print a receipt relating to a commercial transaction that is the object of the payment process after the payment process is completed;
In consideration of the grant rate according to the settlement method used by the execution means, when the point after giving the number of grants determined according to the settlement processing executed by the execution means has reached a predetermined specified value, Determining means for determining to issue a voucher different from the receipt;
Second control means for controlling the printer to issue the voucher when it is determined by the determining means to issue the voucher;
In consideration of the grant rate according to the selected settlement method, when the point after giving the grant number determined before the execution means executes the settlement process reaches a predetermined specified value, Third control means for controlling the display device so as to display a guide that the voucher is issued before the payment processing by the selected payment method is executed and before the receipt is issued. When,
Control program to function. A computer for controlling the operation of a settlement apparatus including an input device for inputting an operation by an operator, a display device, and a printer;
An execution means for executing a payment process for payment related to a commercial transaction by a payment method designated from among a plurality of payment methods;
First control means for controlling the printer so as to print a receipt relating to a commercial transaction that is the object of the payment process after the payment process is completed;
Determining means for determining whether or not to issue a perfect score different from the receipt;
Second control means for controlling the printer to issue the perfect score when it is decided by the decision means to issue the perfect score;
When the full score ticket is issued by performing the payment processing by the designated payment method, an indication that the full score ticket is issued before the receipt is issued from the printer is displayed. A control program for functioning as third control means for controlling the display device. A computer for controlling the operation of a settlement apparatus including an input device for inputting an operation by an operator, a display device, and a printer;
Receiving means for receiving settlement information relating to the contents of the commercial transaction transmitted from the registration device;
An executing means for executing a payment process for payment related to the commercial transaction based on the payment information received by the receiving means in a payment method designated from a plurality of payment methods;
First control means for controlling the printer so as to print a receipt relating to a commercial transaction that is the object of the payment process after the payment process is completed;
Determining means for determining whether or not to issue a perfect score different from the receipt;
Second control means for controlling the printer to issue the perfect score when it is decided by the decision means to issue the perfect score;
When the full score ticket is issued by performing the payment processing by the designated payment method, an indication that the full score ticket is issued before the receipt is issued from the printer is displayed. Third control means for controlling the display device to
A notification means for notifying the registration device that the perfect score is issued when it is determined by the determining means to issue the perfect score;
Control program to function.