JP2019147680A - Operation control system - Google Patents

Abstract

To provide an operation control system that makes it easy to detect miss-loading of a package onto a vehicle, suppresses delivery delay when such miss-loading happens, and reduces excess work.SOLUTION: Plan data on a delivery slip database provided in a server and the like of a data center 20 is managed in a state where a slip of each article, information on an ID tag attached to an article, information on a delivery vehicle that delivers the article are associated with each other. A wireless tag 35 attached to a cargo 34 receives information on a tag ID to be transmitted by an on-vehicle device 32 via a receiver 33, and the on-vehicle device 32 transmits information on its ID, vehicle information, the tag ID and the like to the server. The server in the data center manages performance data by signals received by each vehicle. In comparison between the plan data of the delivery slip and the performance data, an alert of miss-loading of the cargo 34 is issued. At certain time after the travel start of the vehicle, the performance data is determined and compared.SELECTED DRAWING: Figure 1

Description

  The present invention relates to an operation management system that can be used to manage various types of luggage and cargo loaded and transported on a vehicle.

  For example, when transporting cargo that is easily affected by the external environment, such as fresh food, fine arts, precision equipment, etc., using trucks or other vehicles, the temperature changes during transportation or external impacts may occur. Therefore, it is necessary to manage the package so that the quality of the package is not deteriorated or the failure or destruction occurs.

  Therefore, for example, the physical distribution management system of Patent Document 1 shows a technique for efficiently managing the physical distribution state while keeping the temperature and humidity of the package optimal, and making it possible to investigate the cause of the environmental change. Specifically, a tag member having a temperature / humidity sensor and a storage function is attached to the luggage, and information on the temperature / humidity sensor is written and stored in the storage function for each station in the work place. In addition, receiving the information stored in the tag member, the package management such as the shipment order of the packages and the environment of the work place is performed, and the distribution state is efficiently managed while the temperature and humidity of the packages are kept optimal. In addition, the tag member is collected and the temperature / humidity history of the package is analyzed to investigate the cause of the environmental change even when the quality of the package changes.

  Further, the truck luggage inspection device of Patent Document 2 shows a technique for managing state quantities such as temperature, humidity, and acceleration during transportation of a truck load. Specifically, it has an antenna that receives the package information of a wireless IC tag that is arranged around the truck bed and is attached to each package, and an in-vehicle control device that processes the package information from the antenna. The antennas are arranged in a plurality of rows in the front and rear, and the communication area of these antennas covers all or part of the loading space of the truck bed.

  Moreover, the luggage location management apparatus of patent document 3 has shown the technique for grasping | ascertaining the position of the package in a warehouse using identification bodies, such as RFID. Specifically, the position of a forklift or the like is measured using positioning technology such as GPS, wireless LAN positioning, or infrared positioning, and the load mounted on the forklift is further discriminated by a technology that reads an adjacent ID such as an RFID tag. The calculation is performed assuming that the position of the load is the same as the position of the mounted forklift.

  Moreover, the temperature management system of patent document 4 has shown the technique for selecting suitably the measurement information of the storage box which exists in the loading space. Specifically, the terminal device receives measurement information from a temperature measurement module attached to the heat insulation box. The terminal device determines whether or not the delivery vehicle is moving based on the output information of the GPS receiver, the on / off information of the engine, and the like. Then, the terminal device specifies the box ID of the heat insulation box existing inside the delivery vehicle based on the change over time of the reception intensity for each box ID of the measurement information after determining that the delivery vehicle has moved, and the box registration list And only the measurement information including the box ID registered in the box registration list is transmitted to the server device.

JP 2001-325333 A Japanese Patent Laying-Open No. 2005-320126 JP 2011-219229 A JP 2017-57044 A

  By the way, in the distribution industry, various packages are usually loaded on a number of vehicles such as trucks at each site such as a warehouse and transported and delivered to various locations in other sites. In practice, an operator at each site visually sorts the actual baggage visually or manually according to a delivery instruction, and loads the baggage onto the loading platform of each truck using a forklift or the like.

  As described above, since the sorting of the luggage and the work of loading it on the truck are manual operations, the luggage may be loaded on the truck in a state different from the delivery instruction due to a mistake. In particular, when different workers carry out sorting and loading of trucks, each baggage is erroneously loaded onto another truck with a different destination due to miscommunication between workers. There is a possibility. When such a misloading of luggage on a truck occurs, each luggage will be delivered to the wrong destination, and the delivery time of each luggage will be greatly delayed, and extra work such as reloading of luggage will be done Newly occurs.

  On the other hand, for example, as shown in Patent Document 1, Patent Document 2, and Patent Document 4, it is possible to grasp information such as temperature and humidity during delivery of each package by attaching a tag to each package. Become. However, after loading the luggage onto the truck, it is unavoidable that the operator visually confirms whether an erroneous loading of the luggage has occurred. For this reason, it is impossible to reliably prevent an erroneous loading of a load at the time of loading, and an erroneous loading will be noticed after the truck arrives at the delivery destination.

  The present invention has been made in view of the above-described circumstances, and an object of the present invention is to facilitate detection of erroneous loading of a load on a vehicle and to suppress a delivery delay when an erroneous loading occurs or to eliminate an excess. The object is to provide an operation management system capable of reducing work.

In order to achieve the above-described object, the operation management system according to the present invention is characterized by the following (1) to (5).
(1) An on-board device that manages one or more tags mounted on a vehicle and attached to a load loaded on the vehicle, and a radio signal that is disposed outside the vehicle and transmitted by the on-board device. An operation management system composed of possible management devices,
The vehicle-mounted device transmits at least a first identifier representing the tag and a second identifier representing the vehicle or the vehicle-mounted device itself by a radio signal,
The management device generates track record data indicating a load state of a load based on a radio signal transmitted from the vehicle-mounted device, and outputs alarm information according to a result of comparing the package delivery plan data with the track record data. Output,
An operation management system characterized by this.

  According to the operation management system having the configuration (1), the management device can acquire information on the first identifier and the second identifier by a radio signal transmitted from the vehicle-mounted device. Therefore, the management device can specify each load actually loaded on the vehicle by the first identifier, and can specify the vehicle on which the load is loaded by the second identifier. That is, by comparing the actual data representing the actual load state of the luggage and the delivery plan data, it is possible to detect erroneous loading and output alarm information.

(2) The management device outputs the warning information when a combination of the first identifier and the second identifier does not match between the delivery plan data and the actual data,
The operation management system according to (1) above.

  According to the operation management system having the configuration (2), the delivery plan data and the actual data are compared with each other for the combination of the first identifier and the second identifier. .

(3) One of the vehicle-mounted device and the management device detects that a certain time has elapsed since the corresponding vehicle started traveling, determines the result data, and determines the delivery plan data and the Make it possible to compare with actual data.
The operation management system according to (1) or (2) above.

  According to the operation management system having the configuration (3) above, it is not possible to perform comparison in an unstable situation as in the middle of loading and unloading work, so avoid outputting false alarm information. Can do. In addition, since the alarm information can be output before the vehicle greatly moves from the base where the cargo is loaded / unloaded, it is possible to minimize delays in delivery and extra work caused by erroneous loading.

(4) When the management device outputs the warning information, the management device transmits a warning message to a destination registered in advance in the delivery plan data.
The operation management system according to any one of (1) to (3) above.

  According to the operation management system configured as described in (4) above, when a load is erroneously loaded, a warning message reaches a pre-registered destination. It is also possible to send messages. Therefore, it is possible to minimize delivery delay and extra work caused by erroneous loading.

(5) The management device updates or newly creates the delivery plan data in accordance with an input from a predetermined mobile terminal.
The operation management system according to any one of (1) to (4) above.

  According to the operation management system having the above configuration (5), for example, an operator who manually sorts actual luggage according to a delivery instruction uses the mobile terminal at the work site of each base to The delivery plan data can be updated to reflect the situation. Therefore, it is easy to create a correct delivery plan according to the situation, and it is also easy to detect an erroneous loading of packages.

  According to the operation management system of the present invention, it is easy to detect erroneous loading of a load on a vehicle, and it is possible to suppress a delivery delay when an erroneous loading occurs or to reduce extra work.

  The present invention has been briefly described above. Further, the details of the present invention will be further clarified by reading through a mode for carrying out the invention described below (hereinafter referred to as “embodiment”) with reference to the accompanying drawings. .

FIG. 1 is a block diagram showing a configuration example of the entire system used for package delivery. FIG. 2 is a flowchart showing an operation example of the vehicle-mounted device. FIG. 3 is a flowchart showing a delivery slip fetching process in the management system for generating a delivery plan. FIG. 4 is a flowchart showing an example of mobile terminal processing executed at a work site where a load is loaded on a vehicle. FIG. 5 is a flowchart showing a specific example of processing in which the data center or the like reflects information transmitted from each vehicle in the reception information database. FIG. 6 is a flowchart illustrating an example of processing for the delivery monitoring apparatus or the like to monitor erroneous loading in each vehicle.

Specific embodiments relating to the present invention will be described below with reference to the drawings.
<System configuration>
FIG. 1 is a configuration example of the entire system used for delivering packages and cargo.

  The system shown in FIG. 1 includes a management system 10, a data center 20, and a mobile system 30. The management system 10 of FIG. 1 includes an ordering / delivery plan (ERP: Enterprise Resource Planning) system 11 and a plurality of delivery monitoring devices 12 and 13 installed at different locations.

  The ordering / delivery planning system 11 includes, for example, general computer hardware having a communication function and software for realizing a necessary system function. Then, an order for ordering or placing an order is received, and a delivery plan necessary for delivering the article from one base to another base by truck or the like is automatically created.

  The delivery plan of the ordering / delivery planning system 11, that is, the data of the delivery instruction sheet, is recorded on the ordering / delivery planning system 11 as a delivery slip file F 1. For example, information such as a slip number, an article name, an article code, an address such as a delivery source base, an address such as a delivery destination base, a delivery destination name, and a scheduled delivery date is recorded in each delivery slip file F1.

  The ordering / delivery planning system 11 is connected to a server in the data center 20 via a broadband communication line and the Internet. The ordering / delivery planning system 11 registers the contents of the generated delivery slip file F1 in a server in the data center 20 as a delivery slip database DB1.

  Each of the delivery monitoring apparatuses 12 and 13 includes, for example, general computer hardware having a communication function and software that realizes a necessary system function. Each of the delivery monitoring devices 12 and 13 is connected to a server in the data center 20 via a broadband communication line and the Internet. Each delivery monitoring device 12, 13 sequentially acquires and manages necessary information from the server of the data center 20, and tracks each tag added to the package to be delivered and the position and state of the vehicle to which each package is delivered. That is, tracking is performed.

  Further, the delivery monitoring devices 12 and 13 of the present embodiment display an alarm (alert) on the Web screen when an erroneous loading of a package to be delivered occurs, or send an e-mail message to a designated destination. It has a function to send to an address.

On the other hand, as the mobile system 30 of the present embodiment, a mobile terminal 40, an in-vehicle device 32, a receiver 33, a wireless tag 35, an optical tag 36, and the like are used.
For example, when an article to be delivered is transported as a cargo 34 from a base such as a warehouse of a delivery source to another base, the cargo 34 is placed on a table called a pallet and is transported to a transport vehicle 31 such as a truck together with the pallet. It is loaded and transported to the destination by the transport vehicle 31. Here, in order to facilitate delivery management of each cargo 34, in the example of FIG. 1, the wireless tag 35 and the optical tag 36 are attached to the cargo 34 or the pallet.

  The wireless tag 35 is an active RFID tag, and has a function of transmitting information such as a sequence number, an operation mode, a G value, a temperature, and a battery voltage by a wireless signal in addition to an identifier (ID) of the tag. doing. The optical tag 36 is configured, for example, as a two-dimensional code such as a QR code (registered trademark), a bar code, or other custom logistics code, and the identifier of the tag can be optically read. Therefore, the ID of the wireless tag 35 and the ID of the optical tag 36 can be used to identify and track the cargo 34 to which they are attached. Note that the information representing the combination of the ID of the wireless tag 35 and the ID of the optical tag 36 can be determined in advance and registered in the server of the data center 20, for example. A common ID may be assigned to the wireless tag 35 and the optical tag 36.

  However, the relationship between the ID of the wireless tag 35 and the optical tag 36 of each cargo 34, the transport vehicle 31 that actually loads and transports the tag, and the delivery slip generated by the ordering / delivery planning system 11 is determined in advance. It is not decided and changes according to the situation.

  Therefore, as shown in FIG. 1, the operator 41 operates the mobile terminal 40 at the work site where each cargo 34 is actually loaded on the transport vehicle 31, so that the ID of the wireless tag 35 and the optical tag 36 and the transport The association between the vehicle 31 and the delivery slip is performed as follows.

  The mobile terminal 40 has a function of connecting to the Internet via a predetermined mobile wireless communication line such as a tablet-type terminal, a smartphone, and a notebook PC, and application software for accessing the server of the data center 20. I have. This application software has a function for accessing the server of the data center 20 and downloading and acquiring the data of the delivery slip.

  Therefore, at the work site, for each delivery slip acquired by the mobile terminal 40, the worker 41 sorts the cargo 34 according to the contents. Further, the mobile terminal 40 reads the ID of the wireless tag 35 or the ID of the optical tag 36 from the cargo 34. Further, the worker 41 specifies the transport vehicle 31 that transports the cargo 34 and inputs the information to the mobile terminal 40. In this way, the mobile terminal 40 uploads the information of the delivery slip whose contents are updated by associating the tag ID, vehicle, and delivery slip of the cargo 34 to the server of the data center 20 via the mobile wireless communication line. .

  An on-vehicle device 32 and a receiver 33 are mounted at predetermined locations on the transport vehicle 31 that transports the cargo 34. The receiver 33 can receive a wireless signal transmitted as a beacon from the wireless tag 35 of each cargo 34 loaded on the loading platform of the host vehicle, and can acquire the transmitted information.

  Since the vehicle-mounted device 32 is connected to the receiver 33, the information acquired by the receiver 33 can be captured. Furthermore, the vehicle-mounted device 32 can acquire various vehicle information provided from the host vehicle, for example, ignition (IGN) on / off information, vehicle speed information, and current position information. The current position information can be calculated by using, for example, a GPS (Global Positioning System) receiver.

  Since the vehicle-mounted device 32 has a function of communicating with the outside of the vehicle using a predetermined mobile wireless communication line, the vehicle-mounted device 32 can connect to and communicate with the server of the data center 20. The vehicle-mounted device 32 transmits tag information and vehicle information to the server of the data center 20 together with an identifier (CCID) that can identify itself and the vehicle.

  Therefore, each delivery monitoring device 12, 13 can monitor and track the state of each transport vehicle 31 and the state of each cargo 34 by referring to the information managed by the server of the data center 20. .

<Operation of OBE>
FIG. 2 shows an operation example of the vehicle-mounted device 32. In the example illustrated in FIG. 2, it is assumed that the tag ID, sequence number, vibration information, and temperature information are included in the package tag information 51 transmitted as a radio signal (beacon) by the wireless tag 35 attached to the cargo 34. ing. The wireless tag 35 and the optical tag 36 may be attached to either the pallet 34a or the cargo 34.

  First, the receiver 33 mounted on the transport vehicle 31 receives a radio signal transmitted from the radio tag 35 and inputs it to the vehicle-mounted device 32. When the receiver 33 receives the wireless signal of the wireless tag 35, the vehicle-mounted device 32 proceeds from S11 to S12, and acquires the package tag information 51 from the received signal.

  Moreover, the onboard equipment 32 acquires the onboard equipment main body information 52 from the transport vehicle 31 by following S13. In the example illustrated in FIG. 2, the vehicle-mounted device main body information 52 includes information on the vehicle-mounted device ID (CCID), ignition on / off, vehicle speed, and current position.

  The in-vehicle device 32 transmits the package tag information 51 acquired in S12 and the in-vehicle device main body information 52 acquired in S13 to the server of the data center 20 using the mobile wireless communication line in a state of being associated with each other (S14). .

<Operation of the entire system>
-<Delivery slip import processing>
A delivery slip fetching process in the management system 10 for generating a delivery plan is shown in FIG. The ordering / delivery planning system 11 inputs information of the delivery slip file F1 generated in response to the order or order of the article (S21), and reflects the information in the contents of the delivery slip database DB1 (S22). The delivery slip database DB1 is uploaded from the ordering / delivery planning system 11 to the server of the data center 20.

-<Mobile terminal processing>
FIG. 4 shows an example of mobile terminal processing executed at a work site where a load is loaded on a vehicle. That is, the operation for performing the association of the delivery slip, the tag information, and the vehicle for each article is performed by the process shown in FIG.

  When performing the work of loading the cargo 34 into the transport vehicle 31 based on the delivery plan at each base such as a warehouse, the worker 41 performs data input work using the mobile terminal 40 as shown in FIG. First, the application software of the mobile terminal 40 accesses the server of the data center 20, and downloads and takes in the data of the delivery slip (shipment instruction) for each article from the delivery slip database DB1 held in this server (S31). ). This capture may be performed automatically or according to the input operation of the operator 41.

  Further, the mobile terminal 40 extracts the slip number for each article from the fetched delivery slip and identifies the article (S32). The operation for specifying the slip number or the article may be performed by manual operation input by the worker 41 or may be automatically performed by reflecting the result of reading the QR code from the optical tag 36.

  Further, the mobile terminal 40 inputs the ID of a tag (TAG) attached to each article to be processed (S33). This input operation can be performed in any of (1) to (3) below.

(1) Optically read and input a QR code or the like of the optical tag 36.
(2) The operator 41 manually inputs an ID value using the keyboard 40a of the mobile terminal 40.
(3) Receiving the radio wave of the beacon transmitted by the wireless tag 35 and acquiring the ID contained therein.

  Further, the mobile terminal 40 inputs information on the vehicle number that can identify the transport vehicle 31 on which the corresponding cargo 34 is loaded (S34). In this input, for example, a plurality of selectable candidates are displayed on the screen of the mobile terminal 40, and the vehicle number is specified by the selection input of the worker 41 from the candidates. The vehicle number may be input by direct input of the worker 41. Alternatively, the vehicle number can be specified based on a license plate or the like in an image obtained by the mobile terminal 40 photographing the transport vehicle 31, and communication is performed between the vehicle-mounted device 32 and the mobile terminal 40. The mobile terminal 40 may specify the vehicle number based on the ID of the vehicle-mounted device 32.

  The mobile terminal 40 writes the data for associating the slip number specified in S32, the tag ID input in S33, and the vehicle number input in S34 with each other in the delivery slip of the corresponding article, and this delivery slip is stored as data. The server is instructed to upload to the server of the center 20 and update the contents of the delivery slip database DB1.

-<Process for reflecting the information transmitted from each vehicle to the reception information database>
A specific example of processing in which the data center or the like reflects the information transmitted from each vehicle in the reception information database is shown in FIG. That is, since the vehicle-mounted device 32 mounted on each transport vehicle 31 transmits information by the operation shown in FIG. 2, the server of the data center 20 receives the data from the vehicle-mounted device 32 by executing the process shown in FIG. The latest information can be distinguished for each tag and reflected in the contents of the reception information database DB2. This reception information database DB2 is held on the server of the data center 20.

  The server of the data center 20 receives a radio signal from the vehicle-mounted device 32 of each transport vehicle 31 as a telegram of tag information (S41). The tag information includes the package tag information 51 and the vehicle-mounted device main body information 52 shown in FIG. The tag information received by the server is temporarily stored in the reception information database DB2 as undetermined information.

  When the server receives the tag information telegram in S41, the server retrieves the tag information received last time from the received information database DB2 (S42), and compares the tag information received this time with the tag information received last time. Further processing is performed as follows.

  This server identifies in S43 whether or not the electronic message of the tag information is continuously received from the same vehicle. Further, in order to prevent partial omission of information, it is identified in S44 whether or not the sequence number included in the received tag information message is a serial number. Further, the vehicle speed information of the vehicle included in the tag information is compared with a predetermined threshold value to identify whether or not the transport vehicle 31 is traveling in S45. Moreover, the elapsed time after satisfying the condition of S45, that is, the elapsed time after the transport vehicle 31 starts traveling, is compared with a predetermined threshold (for example, 3 minutes) and exceeds the threshold. Whether or not there is is identified in S46.

  If all the conditions of steps S43, S44, S45, and S46 are satisfied, this server executes the process of S47. That is, it is determined that the tag corresponding to the ID of the tag information received last is in a state mounted on the transport vehicle 31, and the latest tag information received last is determined for the tag having the corresponding ID. Information is stored in the received information database DB2.

  Further, regardless of whether or not the conditions of steps S43, S44, S45, and S46 are satisfied, the server stores the received tag information in the received information database DB2 as temporary information received in the past (S48). .

-<Process for monitoring misloading in each vehicle>
An example of processing for the delivery monitoring device or the like to monitor erroneous loading in each vehicle is shown in FIG. For example, the processing in FIG. 6 is performed while the server on the data center 20 or any of the delivery monitoring devices 12 and 13 or the vehicle-mounted device 32 refers to the latest contents of the delivery slip database DB1 and the reception information database DB2 on the server. By executing this, it is possible to monitor erroneous loading in each vehicle. The process shown in FIG. 6 is repeatedly executed periodically. Here, the case where the delivery monitoring apparatus 12 executes the process of FIG. 6 will be described.

  The delivery monitoring device 12 searches the received information database DB2 for tag information that has been confirmed to be mounted on the transport vehicle 31 and extracts it (S51). Further, the delivery monitoring device 12 searches the delivery slip database DB1 and extracts a delivery slip associated with the ID of the tag that is confirmed to be mounted on the transport vehicle 31 (S52).

  The delivery monitoring device 12 compares the contents of the confirmed tag information extracted in S51 with the delivery slip of the corresponding tag extracted in S52, and identifies whether or not they are the same vehicle in S53. That is, the contents of the delivery slip corresponding to the delivery plan before the article is loaded on the transport vehicle 31, and the confirmation tag information of the reception information database DB2 indicating the actual loading status of the cargo 34 actually loaded on the transport vehicle 31. Compare

  If the delivery plan and the actual vehicle do not match in S53, it is regarded as erroneous loading and the process proceeds to the next S54. In this case, the delivery monitoring device 12 displays an overload alert message in S54 on a display screen (Web screen) that displays information held by the server.

  Further, the delivery monitoring device 12 identifies in S55 whether or not there is an instruction for transmitting an alert for erroneous loading by e-mail (Email) in the corresponding delivery slip in the delivery slip database DB1. If there is an e-mail transmission instruction, an e-mail including an overload alert message is transmitted to the designated e-mail address in S56. The destination of the e-mail in this case is, for example, an address that can be browsed by the administrator of the delivery monitoring device 12, the worker 41 who performed the corresponding work, the driver of the corresponding transport vehicle 31, and the like.

  In addition, instead of sending a message by e-mail to the driver of the transport vehicle 31, an instruction is sent to the on-vehicle device 32 of the corresponding transport vehicle 31 via the server of the data center 20, and the on-vehicle device 32 makes an error. You may process so that a loading alert may be notified to a driver | operator.

  The delivery slip newly created on the delivery slip database DB1 can be newly created and registered by an instruction from the mobile terminal 40 at the work site, in addition to those created by the ordering / delivery planning system 11. Also good. In addition, when the mobile terminal 40 can acquire the tag ID by receiving the wireless signal of the wireless tag 35, the optical tag 36 attached to the cargo 34 may be eliminated.

<Advantages of operation management system>
In the above-described operation management system, the delivery slip database DB1 manages the delivery slip for each article delivered on the server of the data center 20, the tag ID, and the vehicle (or the vehicle-mounted device). Has been. Moreover, the actual track record of the cargo 34 in each transport vehicle 31 is managed in the reception information database DB2. Therefore, by comparing the delivery slip in the delivery slip database DB1 with the confirmed tag information in the reception information database DB2 in the process shown in FIG. 6, the erroneous loading of the cargo 34 can be automatically detected.

  Further, in the process shown in FIG. 5, when the tag information from the same vehicle is continuously received and a certain time has elapsed since the corresponding transport vehicle 31 starts traveling, the tag of the reception information database DB2 The information is confirmed in S47 as the vehicle mounted state. Therefore, it becomes possible to clearly distinguish the tag information of the cargo 34 before loading, the tag information of the cargo 34 loaded on another vehicle, and the cargo 34 loaded on the own vehicle, and the erroneous operation of the erroneous loading alert. Can be avoided. In addition, since the misloading alert can be generated before the transport vehicle 31 starts to travel and greatly departs from the entry / exit base, it is possible to prevent a delay in delivery due to the misloading of the cargo 34.

Here, the features of the operation management system according to the embodiment of the present invention described above are briefly summarized and listed in the following [1] to [5], respectively.
[1] A vehicle-mounted device (32) that is mounted on a vehicle (transportation vehicle 31) and manages one or more tags attached to a load loaded on the vehicle; An operation management system comprising a management device (data center 20, delivery monitoring device 12, 13) capable of receiving a radio signal transmitted by the device,
The vehicle-mounted device transmits at least a first identifier representing the tag (package tag information 51) and a second identifier representing the vehicle or the vehicle-mounted device itself (vehicle-mounted device main body information 52) by a radio signal,
The management device generates track record data (reception information database DB2) indicating a load state of a package based on a radio signal transmitted from the vehicle-mounted device, and stores package distribution plan data (delivery slip database DB1) and the track record Output alarm information according to the result of comparing the data (S51 to S56),
An operation management system characterized by this.

[2] The management device outputs the alarm information when the combination of the first identifier and the second identifier does not match between the delivery plan data and the actual data (S53, S54). ,
The operation management system according to [1] above.

[3] Either one of the vehicle-mounted device and the management device detects that a certain time has elapsed since the corresponding vehicle started traveling, determines the result data, and determines the delivery plan data and the Making it possible to compare with actual data (S45 to S47),
The operation management system according to [1] or [2] above.

[4] When the warning information is output, the management device transmits a warning message to a destination registered in advance in the delivery plan data (S55, S56).
The operation management system according to any one of [1] to [3].

[5] The management device updates or newly creates the delivery plan data according to an input from a predetermined mobile terminal (40) (S35).
The operation management system according to any one of [1] to [4].

DESCRIPTION OF SYMBOLS 10 Management system 11 Ordering / delivery plan system 12,13 Delivery monitoring apparatus 20 Data center 30 Mobile system 31 Transport vehicle 32 Onboard equipment 33 Receiver 34 Cargo 34a Pallet 35 Radio tag 36 Optical tag 40 Mobile terminal 40a Keyboard 41 Worker 51 Luggage Tag information 52 OBE main body information F1 Delivery slip file DB1 Delivery slip database DB2 Reception information database

Claims (5)

A vehicle-mounted device that manages one or more tags attached to a load loaded on the vehicle and mounted on the vehicle, and a management device that is disposed outside the vehicle and that can receive a radio signal transmitted by the vehicle-mounted device. An operation management system comprising devices,
The vehicle-mounted device transmits at least a first identifier representing the tag and a second identifier representing the vehicle or the vehicle-mounted device itself by a radio signal,
The management device generates track record data indicating a load state of a load based on a radio signal transmitted from the vehicle-mounted device, and outputs alarm information according to a result of comparing the package delivery plan data with the track record data. Output,
An operation management system characterized by this. The management device outputs the warning information when a combination of the first identifier and the second identifier does not match between the delivery plan data and the actual data,
The operation management system according to claim 1. Either one of the vehicle-mounted device and the management device detects that a certain time has elapsed since the corresponding vehicle started to travel, and determines the actual data, and the delivery plan data and the actual data Make it possible to compare
The operation management system according to claim 1 or 2. The management device, when outputting the warning information, sends a warning message to a destination registered in advance in the delivery plan data.
The operation management system according to any one of claims 1 to 3. The management device updates or newly creates the delivery plan data according to an input from a predetermined mobile terminal.
The operation management system according to any one of claims 1 to 4.

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