JP2019133439A - Pos system and price payment machine - Google Patents

Abstract

To provide a POS system and a price payment machine that can guide a customer having ordered a commodity via a network to a shop, and can improve convenience before the customer receives the commodity after finishing payment processing for the commodity in the price payment machine.SOLUTION: A POS system 1 includes: an order acceptance server 50 that executes order acceptance processing for a commodity via a network N; a commodity registration machine 20 that executes registration processing for the commodity; a price payment machine 30 that executes price payment processing on the basis of price data generated by execution of the order acceptance processing and the registration processing; and a time output unit that, when the price payment processing for the commodity whose order has been accepted in the order acceptance server is executed in the price payment machine 30, outputs a time to be taken until the commodity can be handed over.SELECTED DRAWING: Figure 8

Description

  The present invention relates to a POS (Point of Sales) system and a payment machine used in a POS system.

  A fully automatic POS system in which a product registration machine that executes product registration processing and a price payment machine that executes price payment processing based on the price data generated by execution of the registration processing are integrally configured (For example, refer to Patent Document 1), a product registration machine that executes product registration processing, and a price payment machine that executes price payment processing based on the price data generated by execution of the registration processing are separately provided. There is known a semi-automatic POS system (see, for example, Patent Document 2). An increasing number of supermarkets are equipped with such POS systems.

JP 10-241050 JP, 2006-218755, A

  While sales of merchandise on the EC (Electronic Commerce) site are growing rapidly, supermarket managers can accept orders for merchandise handled at stores on the EC site, while customers who have ordered merchandise on the EC site are in the store I want to guide you to visit the store. Therefore, it is conceivable to guide customers to the store by enabling the payment process for the product ordered on the EC site to be executed by a payment machine installed in the store.

  However, in the case of the above-described mechanism, the store side must start preparation for delivery of the product for which the payment process has been executed after the payment process is completed in the payment machine. Since it takes time to prepare for delivery of the product, the customer spends wasted time and is inconvenient.

  Therefore, the present invention enables the customer who ordered the product via the network to be guided to the store, and improves the convenience until the customer receives the product after completing the payment process of the product at the payment machine. An object of the present invention is to provide a POS system and a payment machine.

  A POS system according to the present invention includes an order receiving device that executes an order receiving process for a product via a network, a product registration machine that executes a product registration process, and a price generated by executing the order receiving process and the registration process. The payment machine that executes payment processing based on the data, and the time until the delivery of the product becomes possible when the payment processing of the product for which the order is received by the order receiving device is executed in the payment machine A time output unit.

  In the POS system configured as described above, the payment processing of the product for which the order has been received via the network can be performed at the price payment machine, so that the customer can be guided to the store where the price payment machine is deployed. Further, in the POS system having this configuration, since the time until the product is received is output based on the inventory information or the like, it is possible to accurately provide the customer with a time during which the product can be delivered. As a result, the customer who confirms the time can spend time until delivery of the product at another place, so it is convenient for the customer to receive the product after completing the payment process of the product at the payment machine. Can be improved.

  The POS system according to the present invention further includes a storage unit that stores at least one of work information of an employee who works at a store where a product registration machine is deployed and stock information of a product for which an order has been received by an order receiving device. The output unit may output a time required for preparation of a product for which an order has been received by the order receiving device based on at least one of work information and inventory information. In the POS system configured as described above, the number of employees who can prepare for delivery of goods and the inventory information of the goods can be taken into account, and therefore the time until delivery of goods can be calculated more accurately.

  In the POS system according to the present invention, the time output unit may output a voucher on which the price of the product has been paid and the time required for preparation of the product. In the POS system with this configuration, it is possible to reliably provide the customer with time until the product can be delivered. Moreover, since the customer can receive the goods simply by giving the voucher to the employee, convenience is improved.

  In the POS system according to the present invention, the price payment machine may include a reception unit that receives an order for a product, and the price payment machine may execute a payment process for the product received in the reception unit. In the POS system configured as described above, it is possible to additionally order a product in the store when the product payment process is performed.

  In the POS system according to the present invention, the price payment machine has a display unit for displaying an operation unit for performing a payment process, and on the display unit, product promotion information is displayed around the operation unit. May be. In the POS system configured as described above, the purchase can be promoted when the product is paid.

  In the POS system according to the present invention, the merchandise registration machine may be configured as a device operated by a store clerk, and the price payment machine may be configured as a device operated by a customer. The POS system having this configuration can be applied to a semi-automatic POS system.

  In the POS system according to the present invention, the merchandise registration machine has a permission setting unit for setting a payment machine for executing the payment process when the registration process is executed, and the permission setting unit is operated by the customer. You may make the selection of the price payment machine currently performed impossible. In the POS system configured as described above, it is possible to prevent the payment processing of the product being executed from being hindered.

  The POS system according to the present invention may further include a terminal device that notifies the store clerk that the payment process for the product for which the order has been received by the order receiving device has been performed. In the POS system configured as described above, payment processing is performed by a payment machine, and an employee can be immediately informed of goods to be prepared for delivery. Thereby, the picking of goods is made effectively and the time until delivery of goods can be shortened.

  The POS system according to the present invention further comprises an electronic shelf label that is installed in association with each product in the store, and a control device that transmits product data related to the product to the electronic shelf label, You may display on the electronic shelf label that the payment processing of the goods which received the order with the reception apparatus was made. In the POS system configured as described above, payment processing is performed by a payment machine, and an employee can be immediately informed of goods to be prepared for delivery. Thereby, the picking of goods is made effectively and the time until delivery of goods can be shortened.

  A price payment machine according to the present invention is a price payment machine used in a POS system capable of price payment processing based on price data generated by registration processing of goods and execution of registration processing, via a network The payment processing is executed based on the price data generated by the order receiving device that executes the order receiving processing of the product, and the time until the product for which the order has been received by the order receiving device can be delivered is output.

  In the price payment machine with this configuration, the payment process for the goods accepted through the network can be performed in the price payment machine, so it is possible to guide the customer to the store where the price payment machine is installed. . Furthermore, in the POS system with this configuration, since the time until the product is received is output, it is possible to accurately provide the customer with a time during which the product can be delivered. As a result, the customer who confirms the time can spend time until delivery of the product at another place, so it is convenient for the customer to receive the product after completing the payment process of the product at the payment machine. Can be improved.

  According to the present invention, it is possible to guide a customer who orders a product via a network to the store, and to improve convenience until the customer receives the product after completing payment processing of the product at the payment machine. be able to.

It is a block diagram which shows the structure of the POS system of one Embodiment. It is a block diagram which shows the structure of the goods registration machine of the POS system of FIG. It is an external appearance perspective view of the goods registration machine of FIG. It is a block diagram which shows the structure of the price payment machine of the POS system of FIG. It is an external appearance perspective view of the price payment machine of FIG. It is a block diagram which shows the structure of the order reception server of FIG. It is a block diagram which shows the structure of the electronic shelf label server of FIG. It is a sequence diagram which shows the operation example of the POS system of FIG. It is a figure which shows an example of a goods payment screen. (A) is a figure which shows an example of an order number confirmation screen, (b) is a figure which shows an example of an order goods confirmation screen. It is a figure which shows an example of the paper piece output from a price payment machine.

  Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings. In the description of the drawings, the same or equivalent elements will be denoted by the same reference numerals, and redundant description will be omitted.

  As shown in FIG. 1, the POS system 1 includes a store controller 10, a plurality of merchandise registration machines 20, a plurality of price payment machines 30, an order reception server (order reception apparatus) 50, and an electronic shelf label system 70. And a terminal device 80.

  The store controller 10, each merchandise registration machine 20, and each price payment machine 30 are connected to each other by a wired or wireless LAN (Local Area Network) 2. The POS system 1 is a semi-automatic POS system built in a store such as a supermarket. That is, in the POS system 1, each product registration machine 20 is operated by a store clerk to execute a product registration process, and each price payment machine 30 is operated by a customer to generate the price data generated by executing the registration process. Based on the payment processing of the price. The store clerk includes employees and users of the store where the POS system 1 is introduced, and in a broad sense includes related businesses of the store. A customer includes a person who purchases and / or purchases a product. In a broad sense, the customer includes a person who gives and / or receives a price to a store.

  The store controller 10 is a computer that controls the POS system 1 and manages various information such as a product master. The store controller 10 can communicate with each product registration machine 20, each price payment machine 30, the order reception server 50, and the electronic shelf label server (control device) 71, and each product registration machine 20, each price payment machine 30, and an order. The merchandise master is appropriately transmitted to the reception server 50 and the electronic shelf label server 71. The product master is a file that stores product information about each product (product identification information, information about the product name and sales price, etc.). The product master is updated as appropriate.

  As shown in FIG. 2, the merchandise registration machine 20 includes a CPU (Central Processing Unit) 201, a ROM (Read Only Memory) 202, a RAM (Random Access Memory) 203, a scanner 204, and a store clerk display unit 205. A customer display unit 206, an operation unit 207, a communication unit 208, a speaker 209, and a printing unit 210. These are connected to each other by a bus 215. The appearance of the merchandise registration machine 20 is as shown in FIG.

  The CPU 201 controls the operation of the commodity registration machine 20 by reading and executing a program stored in the ROM 202. The ROM 202 stores a program for controlling the operation of the product registration machine 20. The RAM 203 stores the product master transmitted from the store controller 10, the product information acquired from the product master based on the barcode (product code) read by the scanner 204, and information related to the operation history as needed.

  The scanner 204 optically reads a barcode or the like attached to a product. The store clerk display unit 205 displays to the store clerk the product name and sales price corresponding to the barcode read by the scanner 204. The customer display unit 206 displays to the customer the product name and sales price corresponding to the barcode read by the scanner 204. In addition, the display part 205 for shop assistants and the display part 206 for customers comprise a touch panel, and also function as an operation part.

  The operation unit 207 has various operation buttons (such as a subtotal key, a current total key, a numeric key, a correction key, and a preset key) for operating the commodity registration machine 20. The communication unit 208 communicates with other devices via the LAN 2. The speaker 209 outputs the operation sound of the product registration device 20 and various sounds. The printing unit 210 appropriately prints various characters on a paper piece and issues the paper piece.

  In the merchandise registration machine 20 configured as described above, when the bar code attached to the merchandise that the customer intends to purchase is read by the scanner 204 under the operation of the store clerk, the merchandise information is acquired from the merchandise master by the CPU 201. Then, the price data is generated (execution of product registration process). The price data includes information on the unit price and quantity of all the products that the customer intends to purchase, the total price, and the like.

  Then, when the generated price data is acquired by any one price payment machine 30, the price payment machine 30 that acquired the price data among the plurality of price payment machines 30 (that is, the customer is charged for the price). The payment machine 30) to be paid is informed. In the product registration machine 20, the customer display unit 206 and the printing unit 210 function as a notification unit. Specifically, the customer display unit 206 displays, for example, the identification number of the price payment machine 30 that has acquired the price data among the identification numbers assigned to the price payment machines 30. The printing unit 210 prints the identification number of the payment machine 30 that has acquired the price data, a barcode indicating the price data identification information, and the like on a piece of paper, and issues the paper piece (accounting ticket).

  Note that the speaker 209 may function as a notification unit. In that case, the speaker 209 outputs the audio | voice which shows the identification number of the price payment machine 30 which acquired price data among the identification numbers attached | subjected to each price payment machine 30, for example. In the merchandise registration machine 20, at least one of the customer display unit 206, the speaker 209, and the printing unit 210 can function as a notification unit.

  As illustrated in FIG. 4, the payment machine 30 includes a CPU 301, a ROM 302, a RAM 303, a scanner 304, a display unit 305, an operation unit 307, a communication unit 308, a speaker 309, and a printing unit 310. , A settlement unit 311, a sign pole 312, a human sensor 313, and a camera 314. These are connected to each other by a bus 315. The appearance of the payment machine 30 is as shown in FIG.

  The CPU 301 controls the operation of the payment machine 30 by reading and executing a program stored in the ROM 302. The ROM 302 stores a program for controlling the operation of the payment machine 30. The RAM 303 stores the product master and operation history transmitted from the store controller 10 as needed.

  The scanner 304 optically reads a bar code or the like printed on an accounting ticket. The display unit 305 displays an operation procedure and the like for the customer to pay for the price. The display unit 305 also functions as an operation unit by configuring a touch panel.

  The operation unit 307 has various operation buttons (such as a correction key and a preset key) for operating the payment machine 30. The communication unit 308 communicates with other devices via the LAN 2. The speaker 309 outputs operation sound of the payment machine 30 and various sounds. When the customer pays for the price, the printing unit 310 prints a list of purchased products, the amount of each product, the total amount, the received amount, the fishing amount, and the like on the piece of paper (receipt). ).

  The settlement unit 311 includes a bill insertion / discharge port 311a, a coin insertion port 311b, a coin discharge port 311c, a credit card insertion / discharge port 311d, an electronic money reader 311e, and a control unit (not shown) for controlling them. ing. The bill insertion / discharge port 311a, the coin insertion port 311b, and the coin discharge port 311c function as a cash settlement unit. The customer pays in cash through the cash settlement unit such as the bill insertion / discharge port 311a, pays in the credit card through the credit card reader, and pays in electronic money through the electronic money reader. At least one of the payments can be selected.

  The sign pole 312 notifies that the customer can perform an operation for paying the price and that some abnormality has occurred by turning on or blinking the indicator lights of a plurality of colors. The human sensor 313 detects a customer or the like existing in a predetermined area in front of the payment machine 30. The camera 314 images a customer or the like existing in a predetermined area in front of the payment machine 30.

  The price payment machine 30 executes the payment process of the price based on the price data generated by the execution of the registration process by the commodity registration machine 20. The price payment machine 30 executes a payment process for the product received by the reception unit. Further, the CPU 301, the ROM 302, the RAM 303, the display unit 305, and the operation unit 307 of the price payment machine 30 also function as a reception unit that receives an additional order for a product.

In addition to the above-described paper pieces, the printing unit 310 according to the present embodiment prints and issues a paper piece (receipt) R on which a receipt number, a delivery time, and a delivery location are printed as shown in FIG.
The paper piece R is a voucher for a product ordered from the smartphone 90 or the like via the network N or a product ordered additionally at the price payment machine 30. In the printing unit 310, the order receiving server 50 controls the printing of the paper piece R. Details of the paper piece R will be described later.

  The order reception server 50 is a server device that executes a product order reception process via the network N. As shown in FIG. 6, the order reception server 50 includes a CPU 501, a ROM 502, a RAM 503, a storage unit 507, and a communication unit 508. These are connected to each other by a bus 515.

  The CPU 501, ROM 502, and RAM 503 construct an order reception site for receiving product orders via the network N. The CPU 501 reads out and executes a program stored in the ROM 502, distributes orderable product information via the network N, or a mobile terminal such as a smartphone 90 or a personal computer (hereinafter simply referred to as “smartphone 90”). The product order information is accepted. The storage unit 507 stores work information of employees who work in the store where the product registration machine 20 and the price payment machine 30 are deployed, and inventory information of products for which orders have been received by the order reception server 50.

  The communication unit 508 distributes the product information to the smartphone 90 or the like via the network N, or receives the order information from the smartphone 90 or the like. Information on orderable products is provided from the store controller 10. The RAM 503 stores information such as a product ordered from the smartphone 90 or the like via the network N and an order number as needed.

  Furthermore, the CPU 501, the ROM 502, and the RAM 503 of the present embodiment are the products that have been ordered by the payment machine 30 via the network N or the products that have been additionally ordered by the payment machine 30 (hereinafter referred to as “ordered products”). When the price payment process is executed, it functions as a time output unit that calculates a time until delivery of the ordered product becomes possible and causes the printing unit 310 of the price payment machine 30 to output the delivery available time. The time output unit calculates the time required for preparation until the delivery of the ordered product becomes possible based on both the work information and the inventory information stored in the storage unit 507.

  As shown in FIG. 1, the electronic shelf label system mainly includes an electronic shelf label server 71, a plurality of access points (not shown), and a plurality of electronic shelf labels 73. The electronic shelf label system 70 is installed in a supermarket store. The electronic shelf label server 71 is connected to the electronic shelf label 73 via an access point. The electronic shelf label 73 is attached to a product shelf installed in the store. The electronic shelf label 73 stores information related to products displayed on the product shelf. The electronic shelf label 73 is a device for presenting customers with information related to products sold in the store. The electronic shelf label 73 operates with electric power supplied from a built-in battery.

  The electronic shelf label server 71 is a server device installed in a management room or the like in a store. The electronic shelf label server 71 is wired to each access point. The electronic shelf label server 71 is communicably connected to the electronic shelf label 73 via an access point.

  As shown in FIG. 7, the electronic shelf label server 71 includes a CPU 701, a ROM 702, a RAM 703, and a communication unit 708. These are connected to each other by a bus 715. The CPU 701, ROM 702, and RAM 703 cause the electronic shelf label 73 to display information related to the product displayed on the product shelf. The CPU 701, the ROM 702, and the RAM 703 of the present embodiment display on the electronic shelf label 73 that the payment processing for the ordered product has been performed. The communication unit 708 communicates with the store controller 10, the commodity registration machine 20, the price payment machine 30, and the order reception server 50 via the LAN 2.

  An operation example of the POS system 1 described above will be described with reference to FIG. Here, a description will be given in accordance with the flow from when a customer pays for a product purchased at a store or the like, at the same time, pays for the product ordered from the smartphone 90 or the like via the network N, and receives the product.

  Description will be made by paying attention to one product registration device 20 among the plurality of product registration devices 20. As a premise thereof, it is assumed that the merchandise registration machine 20 permits a plurality of price payment machines 30 to acquire price data. In the merchandise registration device 20, the display unit 205 for the clerk constituting the touch panel or the operation unit 207 acquires price data for a part (at least one) of the payment machines 30 among the plurality of payment machines 30. It functions as a permission setting section to permit.

  First, for a product that a customer intends to purchase, when the clerk starts operation of the product registration machine 20 (such as an operation that causes the scanner 204 to read a barcode attached to the product that the customer is going to purchase), the product registration machine 20 starts the registration process of goods (step S01). When the registration process ends (step S02), the merchandise registration machine 20 adds information indicating the price payment machine 30 permitted to acquire the price data to the price data generated by the execution of the registration process. The price data is transmitted to the store controller 10 (step S03). The store controller 10 receives the price data (step S04) and stores it.

  At this time, since the payment machine 30 is not paid for by another customer, the payment machine 30 executes the acquisition process of the payment data for the store controller 10. Specifically, the price payment machine 30 monitors whether or not the price data to which the information indicating the own machine is added is stored in the store controller 10, and if the price data is stored, The controller 10 is requested to transmit the price data.

  Then, the store controller 10 transmits the price data generated in the merchandise registration machine 20 to the price payment machine 30 in accordance with the request from the price payment machine 30 (step S05). When receiving the price data transmitted from the store controller 10 (step S06), the price payment machine 30 transmits information indicating that the acquisition of the price data has been completed to the commodity registration machine 20.

  In the product registration machine 20, the price payment machine 30 is the price payment machine 30 that acquired the price data based on the information received from the price payment machine 30 (that is, the price payment machine 30 to which the customer should pay the price). Inform customers of this. The price payment machine 30 notifies the customer that the price payment machine 30 that acquired the price data (that is, the price payment machine 30 to which the customer should pay the price) is his / her own machine.

  The customer goes to the price payment machine 30 that has acquired the price data in accordance with the notification by the product registration machine 20 and the notification by the price payment machine 30 that has acquired the price data. When the customer who has entered the predetermined area in front of the payment machine 30 is detected by the human sensor 313, the display unit 305 starts to display an operation procedure for the customer to pay the price (step S07). ). At this time, sound output indicating the operation procedure is also started by the speaker 309. When the screen of the display unit 305 is touched by the customer, when any button of the operation unit 307 is pressed by the customer, and the customer who enters the predetermined area in front of the payment machine 30 is captured by the camera 314. At any time, display of the operation procedure may be started by the display unit 305, and output of sound indicating the operation procedure may be started by the speaker 309.

  When the payment process for the product is started by the price payment machine 30, a product payment screen SC1 as shown in FIG. The merchandise payment screen SC1 includes a display field 305a for displaying information related to the price of the merchandise, a “sales clerk call button” 305b for calling a clerk, an “English” button 305c for converting the screen into English notation, and a description of the price A “detail” button 305d for switching to a screen for displaying a product, a “add product” button 305e for ordering additional products, an “order payment” button 305f for paying for ordered products, and a screen for displaying sales promotion information “ A “today's recommendation” button 305g and a “time sale” button 305h, and a “shopping bag purchase” button 305i for purchasing a shopping bag are displayed.

  Here, the customer can pay for the ordered product. When the “order payment” button 305f is touched by the customer, the display unit 305 is switched to the order number confirmation screen SC2 as shown in FIG. 10A. On the order number confirmation screen SC2, a numeric keypad 305k for inputting the order number, a display unit 305j for displaying the order number, and an “OK” button 305m are displayed. When the customer inputs the order number and touches the “OK” button 305m, the order number is transmitted to the order receiving server 50 (step S08).

  The order reception server 50 receives the transmitted information regarding the order number (step S09). If the number corresponding to the transmitted order number is stored in the storage unit 507, the order receiving server 50 pays the price data generated by executing the order receiving process for the ordered product corresponding to the order number. It transmits to the machine 30 (step S10). The order merchandise confirmation screen SC3 as shown in FIG. 10A is displayed on the display unit 305 of the price payment machine 30 that has received the price data (step S11). The order product confirmation screen SC3 includes a display field 305n for displaying a list of order products and prices, a “Yes” button 305p to be touched when the order product is correct, and a touch when the order product is incorrect. A “NO” button 305q is displayed. The customer who has confirmed the ordered product confirmation screen SC3 touches the “Yes” button 305p when the ordered product is correct. When the “Yes” button 305p is touched, the product payment screen SC1 shown in FIG. In FIG. 9, a display field 305a in which information related to the ordered product is not reflected is shown, but information related to the ordered product is reflected in the actual screen.

  In accordance with the display on the display unit 305 and the sound output from the speaker 309, the customer operates the price payment machine 30 via the operation unit 307 and the display unit 305 constituting the touch panel to pay the price (step S12). . Specifically, when the customer causes the scanner 304 to read the barcode printed on the bill issued by the merchandise registration machine 20, a selection screen for selecting a settlement type is displayed on the display unit 305. The customer selects one of the payment types of cash, credit card, and electronic money on the display unit 305, or a plurality of payment types to be used together, and makes payment with the selected payment type in the payment unit 311. When payment is made by the customer, a receipt on which a list of purchased products is printed is issued by the printing unit 310.

  Further, when the price payment operation is started in the price payment machine 30, the price payment machine 30 transmits information to that effect to the order reception server 50. The order reception server 50 calculates a time until delivery of the ordered product becomes possible when the price payment process of the ordered product is executed in the payment machine 30 (step S13). In the present embodiment, the order reception server 50 calculates the time required for preparation until the delivery of the ordered product becomes possible based on both the work information and the inventory information stored in the storage unit 507, and the payment machine The 30 printing units 310 output the delivery available time as a paper piece R (step S14).

  In addition to the above-mentioned piece of paper, the printing unit 310 according to the present embodiment prints and issues a piece of paper R on which a receipt number, a deliverable time, and a delivery location are printed as shown in FIG. The paper piece R is a voucher for an ordered product or a product additionally ordered by the payment machine 30. Thereby, the price payment process in the price payment machine 30 is completed (step S15). The customer goes to the delivery location described on the paper piece R at the time indicated on the paper piece R and delivers the paper piece R to the store clerk. Thereby, the product ordered from the smart phone 90 etc. can be received via the network N.

  When the price payment processing is completed in the price payment machine 30, the price payment machine 30 transmits information on the ordered product to the electronic shelf label server 71. When the electronic shelf label server 71 receives the information related to the ordered product (step S51), the price payment machine 30 displays on the electronic shelf label 73 that the ordered product has been paid (step S52). That is, the electronic shelf label server 71 displays information indicating that the product is picked on the electronic shelf label 73 corresponding to the ordered product for which payment processing has been performed. The picking information is preferably a sign that cannot be distinguished from the customer, such as displaying a symbol or changing the display color.

  In addition, as described above, in order to execute payment processing of the product ordered from the smartphone 90 or the like via the network N at the payment machine 30 and receive the ordered product, the product is ordered via the network N in advance. It is necessary to keep it. Next, an operation example of the POS system 1 when receiving an order for a product will be described.

  The customer accesses an EC (Electronic Commerce) site distributed by the order reception server 50 from the smartphone 90 or the like via the network N (step S21). The order reception server 50 starts accepting orders via the network N (step S22). Specifically, the order reception server 50 distributes an order reception screen (not shown) to the smartphone 90 or the like (step S23). The order reception screen includes, for example, information such as the contents, images, and prices of products that can be provided from each store, and a column for inputting the number of items purchased. The smartphone 90 or the like receives such an order reception screen via the network N (step S24).

  The customer inputs the products desired to be ordered and the number of the items through the order reception screen. Thereby, the order of the product via the network N is completed (step S25). The order reception server 50 stores the products ordered via the order reception screen, the number of the products, and the like in the storage unit 507 and notifies the smartphone 90 and the like of the order number. Thereby, the order reception server 50 completes the order reception from the smartphone 90 or the like via the network N (step S26).

  In the POS system 1 of the present embodiment, an additional order for a product can be placed after the payment process for the product is started (step S07). Next, an example of the operation of the POS system 1 in such an additional product ordering process will be described.

  When the payment process for the product is started by the price payment machine 30, a product payment screen SC1 as shown in FIG. On the product payment screen SC1, a “add product” button 305e for switching to a product addition screen (not shown) for ordering additional products is arranged. By touching the “add product” button 305e, the customer can additionally order a product that is handled at the store. When the “add product” button 305 e is touched by the customer, the order reception server 50 displays a product addition screen on the display unit 305 of the payment machine 30. The product addition screen includes, for example, information such as the contents, images, and prices of products that can be provided from the store, and a column for inputting the number of purchases of each product. The customer inputs the number of products for which an additional order is desired via the product addition screen. Thereby, the additional order for the product is completed. Then, the product payment screen SC1 shown in FIG. 9 is displayed again. Although FIG. 9 shows a display field 305a in which the information related to the additionally ordered product is not reflected, the actual screen reflects the information related to the additionally ordered product.

  In the product payment screen SC <b> 1, product sales promotion information is displayed around the operation unit 307. Specific examples of the sales promotion information include a “today's recommendation” button 305g for switching to a screen for displaying today's recommendation and a “time sale” button 305h for switching to a screen for displaying a time sale. The buttons 305g and 305h are operated. Switches to a screen that displays detailed information. The customer can place an additional order based on such sales promotion information. In addition, as a button for a customer to make an additional order, a button displaying a product name or a product image may be displayed around the operation unit 307. With such buttons, additional orders can be executed without switching the screen.

  Next, the effect in the POS system 1 of this embodiment is demonstrated. In the POS system 1 of the present embodiment, the payment machine 30 can perform the payment process for the product for which the order has been received via the network N, so that the customer is guided to the store where the payment machine 30 is deployed. Is possible. Furthermore, in the POS system 1 of the present embodiment, the time until the product is received is output based on the inventory information and the like, so it is possible to accurately provide the customer with a time during which the product can be delivered. As a result, the customer who confirms the time can spend time until delivery of the product at another place, so that the customer can receive the product after completing the payment processing of the product in the payment machine 30. Convenience can be improved.

  The POS system 1 of the present embodiment prepares an ordered product based on both work information of an employee who works at a store where the product registration machine 20 is deployed and inventory information of a product for which an order has been received at the order reception server 50. The time it takes is output. For this reason, the number of employees who can prepare for delivery of goods and the inventory information of the goods can be taken into account, and the time until delivery of goods can be calculated more accurately.

  In the POS system 1 of the present embodiment, the order reception server 50 causes the price payment machine 30 to output a voucher printed with the fact that the price of the product has been paid and the time required for the preparation of the product. It is possible to reliably provide the time until the product can be delivered. Moreover, since the customer can receive the goods simply by giving the voucher to the employee, convenience is improved.

  In the POS system 1 according to the present embodiment, the price payment machine 30 can additionally order a product in a store when performing a payment process for the product, so that convenience is further improved.

  In the POS system 1 of the present embodiment, since the product promotion information is displayed around the product payment screen SC1 displayed on the display unit 305 of the price payment machine 30, when purchasing the product, the purchase Can be promoted.

  In the POS system 1 of the present embodiment, the merchandise registration machine 20 is configured as a device operated by a store clerk, and the price payment machine 30 is configured as a device operated by a customer, so that it is configured as a semi-automatic POS system. can do.

  In the POS system 1 of the present embodiment, the merchandise registration machine 20 has a function of setting a price payment machine for executing payment processing when the registration processing is executed, and the price payment being operated by the customer. Since the selection of the machine is disabled, it is possible to prevent the operation of the terminal that is processing the payment of the product from being hindered.

  The POS system 1 of the present embodiment includes an electronic shelf label system 70, and payment processing is performed by the price payment machine 30, and an item to be prepared for delivery is immediately sent to an employee using the electronic shelf label 73. I can inform you. Thereby, the picking of goods is made effectively and the time until delivery of goods can be shortened.

  The present invention is not limited to the above embodiment. In the description of the above embodiment, an example in which payment processing for ordered products is executed after the products in the store are registered by the product registration machine 20, but for example, shopping in the store is omitted and the network N is set up. It can also be used when only the payment processing of the product ordered from the smartphone 90 or the like is performed. According to the POS system 1, it is possible to process the payment for the ordered product in the store and receive the ordered product at the store. Since the payment machine 30 can handle cash, for example, a customer who does not have a credit card can be guided to the store through the EC site.

  In the POS system 1 of the above-described embodiment, an example in which the store clerk is notified using the electronic shelf label system 70 that the payment processing of the ordered product has been described has been described. There may be provided a terminal device 80 for notifying the store clerk that the payment process is completed. In the POS system 1 having this configuration, as shown in FIG. 8, when the price payment processing is completed in the price payment machine 30, the price payment machine 30 transmits information related to the ordered product to the terminal device 80. When the terminal device 80 receives the information related to the ordered product (step S41), the payment machine 30 displays on the display unit of the terminal device 80 that the ordered product has been paid (step S52). As a result, payment processing is performed by the payment machine 30 and the employee can be immediately informed of the product to be prepared for delivery. As a result, the product is effectively picked, and the time until the product is delivered can be shortened.

  In the above embodiment, the example in which the time output unit is provided in the order reception server 50 has been described. However, for example, the time output unit may be provided in the price payment machine 30 or may be provided in the commodity registration machine 20.

  In the above embodiment, an example in which the order reception server 50 is provided for each store has been described. However, the order reception server 50 may be provided in a head office or the like that manages and manages a plurality of stores.

  For example, in the above embodiment, the store controller 10 stores the price data generated in the product registration machine 20, but the product registration machine 20 may store the price data. In this case, each price payment machine 30 executes price data acquisition processing on the merchandise registration machine 20, not on the store controller 10.

  In the above embodiment, the store controller 10 stores the price data as a higher-level device in the POS system 1. However, if the store controller 10 has a function of storing the price data, another device is used as the higher-level device in the POS system 1. be able to.

  DESCRIPTION OF SYMBOLS 1 ... POS system, 10 ... Store controller, 20 ... Merchandise registration machine, 30 ... Price payment machine, 50 ... Order reception server (order reception apparatus), 507 ... Memory | storage part, 70 ... Electronic shelf label system, 71 ... Electronic shelf label Server (control device), 73 ... Electronic shelf label, 80 ... Terminal device, 90 ... Smartphone, R ... Paper piece, SC1 ... Product payment screen, SC2 ... Order number confirmation screen, SC3 ... Order product confirmation screen.

Claims (10)

An order receiving device that executes order receiving processing for products via a network;
A product registration machine that performs product registration processing;
A price payment machine for executing payment processing based on price data generated by execution of the order reception processing and the registration processing;
A POS system comprising: a time output unit that outputs a time until delivery of the product becomes possible when the payment processing of the product for which the order has been received by the order receiving device is executed in the payment machine. A storage unit for storing at least one of work information of an employee working in a store where the product registration machine is deployed and stock information of a product for which an order is received in the order receiving device;
2. The POS system according to claim 1, wherein the time output unit outputs a time required for preparation of the product for which an order has been received by the order receiving device based on at least one of the work information and the inventory information.   3. The POS system according to claim 1, wherein the time output unit outputs a voucher on which the price of the product has been paid and the time required for preparation of the product. The price payment machine has a reception unit for receiving an order for the product,
The POS system according to any one of claims 1 to 3, wherein the price payment machine executes a payment process for the product received in the reception unit. The price payment machine has a display unit for displaying an operation unit for operating the payment process,
The POS system according to claim 4, wherein the display unit displays product sales promotion information around the operation unit.   The POS system according to any one of claims 1 to 5, wherein the merchandise registration machine is configured as a device operated by a store clerk, and the payment machine is configured as a device operated by a customer. The product registration machine has a permission setting unit for setting the price payment machine for executing the payment process when the registration process is executed,
The POS system according to claim 6, wherein the permission setting unit disables selection of the payment machine operated by the customer.   The POS system according to any one of claims 1 to 7, further comprising a terminal device that notifies a store clerk that payment processing of the product for which the order has been received by the order receiving device has been performed. Electronic shelf labels that are installed in correspondence with each product in the store,
A control device for transmitting product data related to the product to the electronic shelf label,
The POS system according to any one of claims 1 to 8, wherein the control device displays on the electronic shelf label that the payment processing for the product for which the order has been accepted by the order acceptance device has been performed. A payment machine used in a POS system capable of payment processing based on product registration processing and price data generated by execution of the registration processing,
The payment process of the price is executed based on the price data generated by the order receiving device that executes the order receiving process for the product via the network, and the product for which the order has been received in the order receiving device can be delivered. Payment machine that outputs time.

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