JP2019106081A - Work schedule creation device, work schedule creation method and work schedule creation program - Google Patents

Abstract

To provide a work schedule creation device, a work schedule creation method and a work schedule creation program capable of creating an appropriate work schedule based on a characteristic that each staff member has different requests for work regarding creation of the work schedule.SOLUTION: A work schedule creation device 2 includes: a work schedule related information acquisition unit 11 that acquires conditions requested by a staff on assignment of work; and a work schedule creation unit 12, based on conditions requested by each staff acquired by the work schedule related information acquisition unit 11, creates and outputs a work schedule reflecting magnitude of degree to which the conditions requested by each staff are satisfied. As a result, this creates and outputs a work schedule with the reflected magnitude of degree to which the conditions requested by each staff are satisfied.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a schedule creating apparatus, a schedule creating method, and a schedule creating program, and in particular, a schedule creating apparatus that creates and outputs a schedule on which assignment of work to staff is recorded, a schedule creating method, and work It is suitable for use in a table creation program.

  Conventionally, a schedule creating apparatus has been known that creates and outputs a work schedule in which the assignment of work to the staff is recorded for the work of staff such as employees of a company and nurses engaged in medical care (for example, , Patent Document 1).

  The work table creation device (work schedule table creation device) described in Patent Document 1 once creates a work schedule of the staff (employee), and in a predetermined case, one staff holiday and another staff member In exchange for holidays, this prevents the continuous work of each staff member. According to Patent Document 1, it is possible to prevent occurrence of a bias where continuous work occurs only for a specific staff in the work table that is finally output by the work table creation device.

JP 2005-258491 A

  The staff usually have hope for their work. And, the content of the request for work varies by staff. For example, one staff member may have a desire not to go to work on Saturday and Sunday, while another staff member may have a desire to actively go to work on Saturday and Sunday. And, it is assumed that the staff will be satisfied if the work assigned to him / her is in accordance with his / her wish, but will be dissatisfied if he / she is not in line with his / her wish.

  However, with the technology described in Patent Document 1, it is possible to create a work table that meets a predetermined rule to eliminate continuous work of each staff, and eliminate the sense of unfairness in that there is no continuous work for all staff. Although it can be done, the characteristic that each staff member has different contents for work is not taken into consideration when creating a work schedule, and there is room for improvement in that respect. For example, with the technology described in Patent Document 1, even a staff who desires continuous work does not become continuous work like other staff, and a staff who desires continuous work may be dissatisfied with the work assigned to himself. is there.

  The present invention has been made to solve such problems, and it is an object of the present invention to make it possible to create an appropriate work schedule based on the characteristic that each staff member has different content preferences regarding work. Do.

  In order to solve the above-mentioned problems, according to the present invention, the work table creation device acquires staff desired conditions which are conditions desired by staff regarding assignment of work, and based on the staff desired conditions of each staff, Create and output a work schedule reflecting the degree of satisfaction with the staff desired conditions.

  According to the present invention configured as described above, it is possible to reflect the size of the degree of satisfaction of the staff desired conditions of each staff when creating the work table, so that the staffs' desire for work is fulfilled as much as possible. You can create a schedule. That is, according to the present invention configured as described above, it is possible to create and output an appropriate work schedule based on the characteristic that each staff member has different contents for work.

It is a block diagram showing an example of functional composition of a work table compilation device concerning a 1st embodiment of the present invention. It is a figure used for description of the time zone block and the content of a work table. It is a figure which shows an example of a work chart relevant-information input screen. It is a figure used for description of a work chart evaluation value. It is a figure used for description of a work chart evaluation value. It is a flowchart which shows the operation example of the time-table production apparatus which concerns on 1st Embodiment of this invention. It is a block diagram showing an example of functional composition of a work table compilation device concerning a 2nd embodiment of the present invention. It is a figure used for description of a work chart evaluation value. It is a flowchart which shows the operation example of the time-table production apparatus which concerns on 2nd Embodiment of this invention.

First Embodiment
Hereinafter, a first embodiment of the present invention will be described based on the drawings. FIG. 1 is a block diagram showing an example of a functional configuration of a work table creation system 1 according to the present embodiment. As shown in FIG. 1, the work table creation system 1 according to the present embodiment includes a work schedule creation device 2 and a plurality of administrator terminals 3. The work table creation device 2 and the manager side terminal 3 are communicably connected via a network N configured to include the Internet, a telephone network, and other communication networks. The manager side terminal 3 is a terminal used by a manager (in the case where the manager is an organization, a person in charge in the organization). In the present embodiment, the administrator terminal 3 may be any device on which a web browser is installed. For example, a desktop computer or a notebook computer. Connected to the administrator terminal 3 are a display device 4 having a display panel such as a liquid crystal display panel, and an input device 5 having an input device such as a mouse and a keyboard.

  In the present embodiment, a manager means an organization or a person who causes a plurality of staff members to work in a predetermined facility (not limited to a building). Further, in the present embodiment, the staff means a person who works at a predetermined facility in a predetermined time zone determined in advance based on a work table described later. For example, a manager is a convenience store, a supermarket, a restaurant, a hospital, a company, and a staff is an employee who works in these organizations (whether regular employment or non-regular employment). In this case, a person who uses the manager side terminal 3 is, for example, a person in charge who has the authority to plan the work of the employee.

  The work table creation device 2 is a server in which the administrator terminal 3 is a client, and creates and outputs a work schedule in response to a request from the administrator terminal 3 as described in detail later. In the present embodiment, a work table (as well as a candidate work table and a final work table described later) refers to a time zone block and one or more assigned to the time zone blocks for each time zone block included in a specific period. It is information indicating a combination with a plurality of staff. For example, the work table has, as information, staff IDs of one or a plurality of staff assigned to the time zone block in association with the time zone block ID of the time zone block. A time zone block is a specific time zone in which one or more staff members need to work in a specific period, and is the minimum unit for staff to work continuously. Therefore, staff members who are assigned one time zone block need to work continuously during the time zone corresponding to the one time zone block.

  FIG. 2A shows an example of a time zone block predetermined for a one-week period (specific period) with the first day being 10/1 (month). In the example of FIG. 2 (A), each time from 8:00 to 13:00, 13:00 to 17:00 and 17:00 to 22:00 for 10/1 (Mon) to 10/5 (Fri) Each band is defined as a time band block. Hereinafter, in the case of using the example of FIG. 2, the time zone block of 8:00 to 13:00 is referred to as "morning block", and the time zone block of 13:00 to 17:00 is referred to as "daytime block", 17 The time zone block between 00 and 22:00 is called "night block". Moreover, in the example of FIG. 2 (A), morning block and noon block are each defined as a time zone block about 10/6 (soil). Further, in the example of FIG. 2 (A), no time zone block is defined for any of the time zones on 10/7 (day). In the present embodiment, the day attribute of each day of Monday to Friday is "weekday", and the day attribute of Saturday is "holiday".

  FIG. 2 (B) is a work table created for a manager of six staff members (staff A to F) when the time zone block included in the specific period is in the state of FIG. 2 (A). Is an example of the contents of In the work table illustrated in FIG. 2B, one or more staff members of staff members A to F are allocated to each of the time zone blocks included in a specific period.

  As shown in FIG. 1, the work table creation device 2 includes a communication unit 10, a work table related information acquisition unit 11, a work table creation unit 12, and an information update unit 13 as functional components. Further, the work table creation device 2 includes an administrator information storage unit 20 and a staff information storage unit 21 as storage media. In addition, in FIG. 1, although the work table production apparatus 2 is represented by one block, this does not mean that the work table production apparatus 2 is comprised by a single server apparatus. The information distribution server 2 may be configured by a plurality of devices or may be part of a predetermined system.

  Each of the functional blocks 10 to 13 can be configured by any of hardware, DSP (Digital Signal Processor), and software. For example, when configured by software, each of the functional blocks 10 to 13 actually comprises a CPU, a RAM, a ROM and the like of a computer, and a program stored in a recording medium such as a RAM, a ROM, a hard disk or a semiconductor memory Is realized by operating. Therefore, the functions of the functional blocks 10 to 13 can be realized by recording the program on a recording medium such as a CD-ROM and reading the program by a computer. As a recording medium for recording the program, a flexible disk, a hard disk, a magnetic tape, an optical disk, a magneto-optical disk, a DVD, a non-volatile memory card or the like can be used other than the CD-ROM. The program can also be implemented by downloading the program to a computer via a network such as the Internet. The above is true for the other functional blocks described later.

  The communication unit 10 communicates with an apparatus connected to the network N in accordance with a predetermined communication standard.

  The work table related information acquisition unit 11 acquires work table related information in response to a request for creation of a work table from the manager side terminal 3 as a client. Hereinafter, the processing of the work table related information acquisition unit 11 will be described together with the contents of work table related information. When the administrator wishes to create a work schedule, the web browser of the administrator side terminal 3 is activated, the access to the predetermined URL of the work table creation device 2 is instructed, and the web browser is accessed Let The work table related information acquisition unit 11 receives the drawing data (for example, an HTML file) related to the display of the work table related information input screen UI3 (FIG. 3) in response to the access (for example, the HTTP request) to the predetermined URL. It is generated and transmitted to the manager side terminal 3. Although details are omitted, when there is an access to the predetermined URL, the work table related information acquisition unit 11 performs authentication by an appropriate method, and acquires the administrator ID of the administrator of the access source. At the same time, make sure that the access is by a person with the proper authority. Hereinafter, the administrator at the access source is referred to as a "target administrator". The web browser of the manager side terminal 3 displays the work table related information input screen UI3 (FIG. 3) on the display device 4 based on the drawing data.

  FIG. 3 is a view schematically showing an example of the work table related information input screen UI3. In particular, the timetable related information input screen UI3 of FIG. 3 is accessed by the administrator whose time zone block illustrated in FIG. 2A is determined for a period of 10/1 (month) to 10/7 (day). Shows an example of a screen displayed in accordance with. Here, in the manager information storage unit 20, manager related information is stored for each manager in association with the manager ID. The manager-related information includes, without a shortage, information necessary for the work-table-related information acquisition unit 11 to generate drawing data for displaying a work table-related information input screen UI3 described below. As described later, the administrator related information also includes compliance information. The work table related information acquisition unit 11 generates the drawing data based on the manager related information stored in the manager information storage unit 20.

  As shown in FIG. 3, the work table related information input screen UI3 has a period input field R3a for inputting a period for which a work table is to be created. In the present embodiment, a rule regarding a period for which a work table is to be created is determined in advance for each manager, and manager related information stored in the manager information storage unit 20 is information indicating the rule. It contains. The rule is, for example, a rule such as one week with the first day on Monday (or another day) or a one month with the first day of “Month” as the first day. The period input field R3a has a pull-down menu, and selectable periods are listed and displayed as selection items in the pull-down menu. The target administrator performs the input to the period input field R3a by selecting the period from the selection items listed in the pull-down menu, and operates the button B3a displayed in association with the input field to perform the input. Confirm your entry in the field. Hereinafter, the period input in the period input field R3a (= the period specified by the target administrator) is referred to as a “target period”.

  As shown in FIG. 3, the work table related information input screen UI3 has a manager's desired condition input field R3b. The administrator's desired condition input field R3b is displayed after the necessary information has been transmitted and received between the browser and the work table related information acquisition unit 11 when the input to the period input field R3a is confirmed. The manager's desired condition input field R3b is a field for inputting the number of staff members who the target manager wishes to allocate (hereinafter referred to as "desired number of people condition") for each of the time zone blocks included in the target period. The target manager inputs the desired number conditions for each of the time zone blocks in consideration of various circumstances. The desired number of people condition for each time zone block is a condition desired by the manager (manager desired condition) when creating the work table.

  In the present embodiment, the manager's desired condition is set as the desired number of people's condition for each time zone block, but this is a very simplified content of the manager's desired condition for clarification of the explanation. Of course, the manager's desired condition may include other conditions instead of or in addition to the above conditions. For example, in the manager's desired conditions, there is a wish that there is no staff who will work continuously for N days or more, and a wish that the cumulative working time in the target period of each staff will be N hours or less, same The time zone block may include a desire to prevent one particular staff member from being assigned to another particular staff member. Further, the manager's desired condition may be a request in consideration of the staff attribute when the staff has a staff attribute. The staff attribute is gender, age, charge, presence of a license, etc. For example, the staff attribute is a person in charge of a hall or a kitchen when the manager is a restaurant, and a doctor or a nurse when the manager is a hospital. Desired administrator conditions considering staff attributes include, for example, that N staff members of one staff attribute type are to be allocated to a specific time zone block and M staff members of another staff attribute attribute are to be allocated The hope of The manager's desired conditions are different from the compliance conditions described later in that they may not be satisfied in the finally created schedule.

  As shown in FIG. 3, the work table related information input screen UI3 has a staff desired condition input field R3c. The staff desired condition input field R3c has a staff individual information input field S31 for each of the staff members who belong to the target manager. In the staff individual information input field S31, the name of the staff and the staff ID are displayed. The staff individual information input field S31 has a desired day-time attribute input field S31a for inputting the day-of-week attribute on which the staff wishes to work (hereinafter referred to as "desired day-of-week attribute condition"). In the example of FIG. 3, a staff who wishes to work on a weekday (in other words, a staff who wishes not to work on a holiday), a staff who wishes to work on a holiday (in other words, a staff who wishes not to work on a weekday) And assumed that there is a staff who wants to work on weekdays and holidays (a staff who may work on either weekdays or holidays if reduced), and the desired day of the week attribute input column S31a, It is possible to input any of the three desired days as the desired day of the week attribute condition.

  In addition, the staff individual information input field S31 has a desired time zone input field S31 b for inputting a time zone in which the staff wishes to work (hereinafter referred to as "desired time zone condition"). In the example of FIG. 3, it is assumed that there is a staff who wants to work in a specific time zone among morning blocks, day blocks and night blocks (in other words, staff who do not want to work in a specific time zone). In the desired time zone input field S31b, the time zone in which the staff wishes to work (or any time zone) may be input. In the following description, the desired day of the week attribute condition and the desired time zone condition may be collectively referred to as "first staff desired condition".

  Further, the staff individual information input field S31 has a desired block number input field S31 c for inputting the desired block number condition. The desired block count condition is the number of time zone blocks that the staff wants to work in the target period. In the example of FIG. 3, it is assumed that the staff wants the number of time zone blocks to which it is allocated to be within a desired range, and does not want the number to be larger or smaller than the desired range. In the desired block number input field S31c, a "range" of the number of time zone blocks for which staffing is desired to be assigned can be input. In the following description, the desired block number condition may be referred to as a “second staff desired condition” in contrast to the first staff desired condition (desired day of the week attribute condition and desired time zone condition). The desired day of the week attribute condition, the desired time zone condition, and the desired block number condition are conditions desired by the staff regarding assignment of work to the staff when creating the work table, and correspond to "desired staff condition" in the claims. .

  In the present embodiment, the desired staff condition is the desired day attribute condition, the desired time zone condition, and the desired block number condition, but this simplifies the content of the desired staff condition very much for clarification of the explanation. Of course, the desired staff condition may include other conditions in place of or in addition to the above conditions. For example, the staff's desired conditions include a desire to want to work or not want to work continuously for N days or more, a desire to work or not to work on a specific day (which may be a specific time zone block), etc. It is also good. The staff requirement is different from the compliance condition described later in that it may not be satisfied in the finally created schedule.

  The target manager acquires the desired day of the week attribute condition, the desired time zone condition and the desired block number condition of each staff member in advance by a predetermined means, and performs input to the staff individual information input field S31 for each staff member. For example, the staff interface is provided with a user interface capable of entering the desired day-of-week attribute condition, the desired time zone condition and the desired block count condition via a terminal that can be used by the staff, and the target administrator Based on the input to the staff individual information input column S31 of each staff member. Also, for example, the target manager distributes and collects to the staff a questionnaire form provided with columns for entering desired day-of-week attribute conditions, desired time zone conditions and desired block number conditions as appropriate, and the contents of the collected questionnaire sheets Based on the information, the staff individual information input field S31 of each staff member is input.

  As shown in FIG. 3, the work table related information input screen UI3 has a confirmation button B3b for confirming an input on the screen. When the enter button B3b is operated, the manager side terminal 3 receives the information (desired number of people condition for each time zone block, desired day of the week attribute condition, desired time zone condition and desired information) inputted to the screen by the function of the browser The work table related information including the block number condition is transmitted to the work table creation device 2. The work table related information acquisition unit 11 of the work table creation device 2 receives and acquires work table related information. The work table related information acquisition unit 11 outputs the acquired work table related information to the work table creation unit 12 and the information update unit 13 together with the administrator ID of the target administrator.

  The work table creation unit 12 creates and outputs a work schedule in response to the input of work schedule related information from the work schedule related information acquisition unit 11. More specifically, as described later, the work table creation unit 12 creates work schedule candidates and calculates a work schedule evaluation value (described later) for each work schedule candidate, and the work schedule evaluation value is the largest. Output candidates for the work schedule as a final work schedule. Hereinafter, a candidate of a work schedule is expressed as a "candidate work schedule", and a final work schedule is expressed as a "final work schedule". Further, the information updating unit 13 updates the stress evaluation value stored in the staff information storage unit 21 based on the content of the final work schedule created by the work schedule creation unit 12. Hereinafter, the process of the information updating unit 13 will be described after the stress evaluation value is described, and then the process of the work table creating unit 12 will be described.

  The staff information storage unit 21 has a manager database DB1 in association with the manager ID for each manager. The manager database DB1 of the one manager associates the stress ID with the combination of the staff ID and the staff name for each of the staff members who belong to the one manager, and the stress evaluation value ( It has information to show "equivalent to staff evaluation value". The stress evaluation value of a staff member is the degree of dissatisfaction (hereinafter referred to simply as the “dissatisfaction degree”) that the staff member has with regard to the allocation of time slot blocks to the staff member in the past. The index indicates the higher the value, the higher the dissatisfaction, and the smaller the value, the lower the dissatisfaction. In the present embodiment, the stress evaluation value takes a value in the range of “0” to “100”. Also, the initial value of the stress evaluation value is appropriately set.

  As described above, when the final work table is created, the work table creation unit 12 outputs the final work schedule to the information update unit 13. The final work schedule is, as will be described in detail later, the manager's preference on the nature that the optimal work schedule is selected based on the size of the work schedule evaluation value among the candidate work schedules. It may not be a schedule that meets all of the conditions and all of the staff's desired conditions, and some of these conditions may not be met. For example, in the final work schedule, when the desired number of people condition in one time zone block is 4, only 3 staff members are assigned, or a staff who wishes not to work in the morning block (example in FIG. 3) In the case of staff who wish to work during a time zone other than morning block, assignment to morning block may be made.

  The information update unit 13 inputs work schedule related information from the work schedule related information acquisition unit 11 and inputs the final work schedule from the work schedule creation unit 12. The information updating unit 13 calculates, based on the work table related information and the final work table, the degree to which the desired staff condition is not satisfied in the final work table for each staff member who belongs to the target manager. In the present embodiment, specifically, the information updating unit 13 determines the degree to which the desired day of the week attribute condition and the desired time zone condition are not satisfied in the final work table (hereinafter referred to as “first staff desired condition non-satisfaction degree”) And, the degree to which the desired block number condition is not satisfied in the final work table (hereinafter referred to as “the second staff desired condition non-satisfaction degree”) is calculated.

  The first staff desired condition non-satisfaction degree pertaining to the first staff is “assigned with the condition that at least one of the desired day attribute condition and the desired time zone condition pertaining to the first staff is not satisfied. It is a value obtained by multiplying “100” by a value obtained by dividing “the number of time zone blocks” by “the total number of time zone blocks allocated to the one staff member in the final work table”. For example, in the final work schedule, ten time zone blocks are allocated to one staff member, and among them, a desired time zone condition and a desired day of the week attribute concerning the one staff member for allocation to two time zone blocks It is assumed that at least one of the conditions is not satisfied. In this case, the first staff desired condition non-satisfaction degree is "20".

  When the number of time zone blocks allocated to the one staff member in the final work table is within the range indicated by the desired block number condition pertaining to the one staff member in the final work table , “0”, and the larger the deviation between the number and the range, the larger the value becomes. The upper limit value of the second staff desired condition non-satisfaction degree is “100”. In the present embodiment, the value of the second staff desired condition non-satisfaction degree is “20” when the deviation is 2 or less, “40” when 4 or less, “60” when 6 or less, and 8 or less In the case of “80”, in the case of more than eight, it is “100”.

  Here, it is assumed that the degree of dissatisfaction of one staff member (which can be reworded as stress) increases as the degree to which the one staff member's desire for work is not satisfied increases and decreases as the hope is satisfied. Ru. Therefore, the first staff desired condition non-satisfaction degree and the second staff desired condition non-satisfaction degree calculated by the above method can be used as an index indicating the staff dissatisfaction degree with respect to the work assigned by the final work table.

  After calculating the first staff desired condition non-satisfaction degree and the second staff desired condition non-satisfaction degree for each of the staff, the information updating unit 13 calculates the first positive adjustment value and the first positive adjustment value and the first staff desired condition non-satisfaction degree. The first minus adjustment value is calculated, and the second plus adjustment value and the second minus adjustment value are calculated based on the second staff desired condition non-satisfaction degree. More specifically, the information updating unit 13 sets the first staff desired condition non-satisfaction degree and the first reference value T1 for the staff whose first staff desired condition non-satisfaction degree is larger than the predetermined first reference value T1. The first plus adjustment value (> 0) is calculated based on the separation amount of. The first reference value T1 is a threshold value for determining whether staff dissatisfaction increases or decreases due to the work assigned by the final work table with respect to the desired day of the week attribute condition and the desired time zone condition. If the first staff desired condition non-satisfaction degree is larger than the first reference value T1, it can be judged that the dissatisfaction degree increases, and if smaller than the first reference value T1, it can be judged that the dissatisfaction degree of the one staff concerned is reduced Value. The first reference value T1 is, for example, "30". The first positive adjustment value is a value such that the value increases as the separation amount between the first staff desired condition nonsatisfaction degree and the first reference value T1 increases. For example, the first staff desired condition nonsatisfaction degree and the first reference It is calculated by multiplying the absolute value of the difference with the value T1 by a predetermined coefficient. The first plus adjustment value is a numerical value representing the amount of staff dissatisfaction that is increased by work assigned by the final work table.

  On the other hand, the information updating unit 13 sets the first staff desired condition non-satisfaction degree lower than the first reference value T1 based on the separation amount between the first staff desired condition non-satisfaction degree and the first reference value T1. , The first negative adjustment value (> 0) is calculated. The first negative adjustment value is a value that increases as the separation amount between the first staff desired condition nonsatisfaction degree and the first reference value T1 increases. For example, the first staff desired condition nonsatisfaction degree and the first reference It is calculated by multiplying the absolute value of the difference with the value T1 by a predetermined coefficient. The first negative adjustment value is a numerical value representing the amount of staff dissatisfaction to be reduced by work assigned by the final work table. Similarly, the information updating unit 13 generates a second plus adjustment value (> 0) or a second minus adjustment value (> 0) based on the amount of separation between the second reference value T2 and the second staff desired condition non-sufficiency degree. Calculate). The second reference value T2 is a threshold value for determining whether the staff dissatisfaction increases or decreases due to the work assigned by the final work table with respect to the desired block number condition.

  After calculating the first plus adjustment value or the first minus adjustment value and the second plus adjustment value or the second minus adjustment value for each staff member, the information updating unit 13 manages the target administrator stored in the staff information storage unit 21. The stress evaluation value of each staff member in the administrator database DB1 is updated. Specifically, the information updating unit 13 adds the first plus adjustment value and the second plus adjustment value calculated for the one staff member to the stress evaluation value of the one staff member, and adds the first minus adjustment value, the second one Update the stress rating by subtracting the negative adjustment value. As a result, the stress evaluation value of each staff member whose value has been updated by the information updating unit 13 is assumed to be held by each staff member with respect to the past last work sheet including the last work table created most recently. It is a value that indicates the degree of dissatisfaction.

  As described above, in the work table creation device 2 according to the present embodiment, the content of the request regarding work differs depending on the staff, and each staff member is in the case where the mode of work assigned to himself / herself conforms to his / her wish Based on the characteristic of feeling satisfaction when you are not satisfied with your wishes, remember the stress evaluation value for each staff, and at the same time stress evaluation according to the magnitude of the degree to which the staff desired condition is not satisfied Update the value Due to such a configuration, based on the above-mentioned characteristics, the dissatisfaction of each staff is accurately reflected on how much each staff's request has been satisfied in the assignment of work actually performed for each staff in the past. You can manage the degree.

  In the present embodiment, the contents of the staff desired condition are greatly simplified for clarification of the explanation, and the staff hope for the calculation method of the staff desired condition non-satisfaction degree and the updating method of the stress evaluation value as well. Although simplified according to the contents of the conditions, it is a matter of course that these methods are not limited to the illustrated methods. The staff desired condition non-satisfaction degree may be calculated by an appropriate method according to the contents of the staff desired condition so as to be an index indicating the degree to which the staff desired condition is not satisfied, and the stress evaluation value is It may be updated in an appropriate manner according to the contents of the staff desired condition according to the degree to which the staff's request was not satisfied in the created final work table.

  When the work table preparation unit 12 inputs work schedule related information from the work schedule related information acquisition unit 11, the work schedule preparation unit 12 acquires the compliance condition of the target manager from the manager information storage unit 20. A compliance condition is stored in the manager information storage unit 20 in association with the manager ID for each manager. Conditions of compliance are conditions that must be adhered to when creating a schedule. The compliance conditions include various conditions such as a condition to be complied with by law, a condition to be complied with by a rule of a manager, a condition to be complied with by a request of a manager, and a condition to be complied with by a request of a staff. For example, the compliance condition is that the working time of a certain period of time for each staff does not exceed the time stipulated by the law or that the number of continuous working days for each staff does not exceed the number of days defined in the manager's rule. The minimum number of people required to be allocated for each time zone block included in the target period, no specific time zone block for a specific staff, and so on. In this embodiment, all the compliance conditions for each manager are stored in advance in the work table creation device 2. However, each time a manager creates a work schedule, a part or all of the compliance conditions are created. May be input.

  Next, the work chart table creation unit 12 acquires, from the staff information storage unit 21, a stress evaluation value for each of the staff members who belong to the target manager. Next, the work table creation unit 12 selects a candidate work table based on the desired day of the week attribute condition and the desired time zone condition included in the work table related information, the acquired compliance condition, and the stress evaluation value for each acquired staff member. Create Specifically, the schedule creation unit 12 sets a schedule that satisfies all the compliance conditions as a candidate schedule. However, the work table creation unit 12 excludes the work schedule which can not be the final work schedule from the candidate work schedule by the existing technology, and sets the number of candidate work schedules as the appropriate number. In some cases, it is not possible to create a candidate schedule that meets all the compliance conditions. In the present embodiment, since the compliance condition is a condition that must always be complied with, in this case, the work table creation unit 12 notifies the administrator via the administrator terminal 3 to that effect. In response to the notification, the administrator will take necessary action such as reviewing the compliance conditions. In the present embodiment, the embodiment will be described on the assumption that a plurality of candidate work schedules are created for the convenience of description.

  After generating the candidate work schedule, the work table creation unit 12 calculates a work schedule evaluation value for each of the candidate work schedules. The work table evaluation value is larger as the degree of satisfaction of the manager's desired condition is larger than when the degree of satisfaction is smaller, and the degree is lower as the degree of satisfaction of each staff's desired condition of each staff is larger. As compared with the case, the evaluation value is such that the value becomes larger, and further, the larger the contribution to the leveling of the dissatisfaction degree of each staff, the larger the evaluation value as compared with the case where the contribution is small. Hereinafter, a method of calculating a work table evaluation value according to the present embodiment will be described using two specific examples.

<First example>
First, a first example will be described with reference to FIG. As shown in FIG. 4 (A), in the first example, the work table creation unit 12 calculates the work table evaluation value by adding “manager related evaluation value” and “staff related evaluation value”. Do. As shown in FIG. 4 (B), the work table creation unit 12 calculates a manager related evaluation value by multiplying the “manager desired condition fulfillment degree” by the coefficient KA. The manager's desired condition fulfillment degree is an index showing the degree to which the candidate work table satisfies the manager's desired condition, the larger the value, the larger the degree, and the smaller the value, the smaller the degree. In the present embodiment, the manager's desired condition satisfaction degree includes "the number of time zone blocks for which the desired number of people condition is satisfied among the time zone blocks included in the target period in the candidate work table" in the target period. It is a value obtained by multiplying "100" by a value divided by "total number of time zone blocks to be processed". For example, in the candidate work table, when the total number of time zone blocks included in the target period is "10" and the desired number of people condition is satisfied for 8 time zone blocks among them, the manager's desired condition satisfaction degree Becomes "80". The value of the coefficient KA is appropriately set in advance in consideration of the relationship with the values of other coefficients, taking into consideration the extent to which the manager's desired condition satisfaction degree is reflected in the work table evaluation value finally calculated. Be done.

  As shown in FIG. 4 (C), the staff related evaluation value is a value obtained by summing the staff value for all the staff. The staff value related to the ith staff (i = 1, 2,..., N) is a value obtained by multiplying the staff individual evaluation value related to the ith staff by the individual coefficient Qi. The staff individual evaluation value according to the i-th staff is “the value obtained by multiplying the first staff desired condition satisfaction degree of the i-th staff by the first coefficient K1-i” and “the second staff desired condition satisfaction degree of the i-th staff And a value obtained by multiplying the second coefficient K2-i.

  The individual coefficient Qi is a coefficient for adjusting the degree to which the staff individual evaluation value is reflected in the staff related evaluation value. For example, the staff individual evaluation value related to a staff with a large number of allocated time zone blocks (which may be the number of time zone blocks desired to be allocated) is reflected in the staff related evaluation value rather than the small staff, or When reflecting the staff individual evaluation value relating to a large number of staff to the staff related evaluation value rather than the small staff, the individual coefficient Qi is adjusted.

  The first staff's desired condition satisfaction level pertaining to one staff is an index indicating the degree to which the candidate work table satisfies the first staff's desired conditions (desired day of the week attribute condition and desired time zone condition) for the one staff member. The larger the value, the larger the degree, and the smaller the value, the smaller the degree. In the present embodiment, the value of the first staff desired condition satisfaction degree related to one staff is a value obtained by subtracting the first staff desired condition non-sufficiency degree (described above) pertaining to the one staff from “100”.

  The work table creation unit 12 sets the first coefficient K1-i related to the ith staff to be larger as the stress evaluation value at the current time of the ith staff is larger, and to be smaller as the stress evaluation value is smaller. That is, in the case of "the stress evaluation value of the a-th staff> the stress evaluation value of the b-th staff", the first coefficient K1-a related to the a-th staff> the first coefficient K1-b related to the b-th staff It becomes ". For this reason, the magnitude of the first staff desired condition fulfillment degree is reflected in the magnitude of the work table evaluation value finally calculated as the staff at which the current stress evaluation value is larger is greater. As a result, for staff with high stress evaluation values, that is, staff with high dissatisfaction, the size of the work table evaluation finally calculated when the satisfaction level of the first staff desired condition in the candidate work table is high It is possible to effectively increase the possibility that the candidate schedule which can be enlarged and the first staff requirement of the staff with high dissatisfaction degree is satisfied to a higher degree will be the final schedule. If it is possible to output as a final schedule a candidate schedule that is highly satisfied with the first staff preferences of highly dissatisfied staff, it alleviates the dissatisfaction of the highly dissatisfied staff and balances dissatisfaction among staff Can be implemented. Based on this, the work table preparation unit 12 increases the work table evaluation value as the contribution to the leveling of the dissatisfaction degree of each staff increases.

  In addition, the second staff's desired condition satisfaction level pertaining to one staff is an index indicating the degree to which the candidate work table satisfies the second staff's desired condition (desired block count condition) for the one staff, and the value thereof The larger the value is, the larger the degree is, and the smaller the value is, the smaller the degree is. In the present embodiment, the value of the second staff desired condition satisfaction degree related to one staff is a value obtained by subtracting the second staff desired condition non-sufficiency degree (described above) pertaining to the one staff from “100”. The information updating unit 13 increases the value of the second coefficient K2-i related to the ith staff as the stress evaluation value at the current time of the ith staff is larger, as the first coefficient K1-i, and as the stress evaluation value decreases. Use a small value. This makes it possible to further increase the size of the work table evaluation finally calculated when the satisfaction level of the second staff desired condition in the candidate work table is high for the staff having a large dissatisfaction degree, and between staff members The level of dissatisfaction can be achieved.

  Furthermore, in the first example, the work table evaluation value is calculated for all staff members, reflecting the degree of fulfillment of each of the first staff desired condition and the second staff desired condition. The work table evaluation value calculated by the method according to the first example has a larger value as the degree of satisfaction of the staff desired condition of each staff is higher. By calculating the work table evaluation value in such a manner, the work table evaluation value of the candidate work table having a high degree of satisfaction with the desire for work of each staff can be obtained. It can be lower than that. Furthermore, by calculating the work table evaluation value in such a manner, there is a bias in the fulfillment degree of the staff desired condition among the staff, like a candidate work schedule in which only the satisfaction degree of the staff desired condition of a specific staff is low. With regard to the candidate work table, it is possible to make the calculated work table evaluation value lower than that of such a non-biased candidate work table.

  In this way, it is possible to create an appropriate work schedule based on the characteristic that each staff member has different content preferences regarding work. Furthermore, it is possible to effectively reduce the possibility that a candidate work schedule having a degree of satisfaction with desired staff conditions may be determined as the final work schedule among the staff, and each staff member may have different content preferences regarding work Based on the characteristics, it is possible to prevent the staff from being biased as much as possible regarding the degree of fulfillment of the request for work. In the first example, with regard to a candidate work schedule in which the work table evaluation value calculated for a candidate work schedule in which there is a bias in the fulfillment degree of the staff desired condition among the staff, each coefficient is not such bias It is properly set to be smaller than the calculated work table evaluation value.

Second Example
Next, a second example will be described using FIG. FIG. 5 is a diagram used for explaining the work table evaluation value according to the second example. As shown in FIG. 5 (A), in the second example, the work table creation unit 12 adds the “manager related evaluation value”, the “staff related evaluation value”, and the “leveling related evaluation value”. Calculate work schedule evaluation value by doing. The work table creation unit 12 calculates the manager related evaluation value according to the second example by the same method as the manager related evaluation value according to the first example.

  As shown in FIG. 5C, the work table creator 12 calculates a staff related evaluation value by adding the staff values of all the staff. In the present example, the staff value related to the ith staff is a value obtained by multiplying the staff individual evaluation value related to the ith staff by the individual coefficient Qi described above. The staff individual evaluation value pertaining to the i-th staff is “the value obtained by multiplying the first staff desired condition satisfaction degree of the i-th staff by the first coefficient KB1” and “the second staff desired condition satisfaction degree of the i-th staff” This is a value obtained by adding “the value obtained by multiplying the coefficient KB2”. The first coefficient KB1 and the second coefficient KB2 take into account the extent to which the first staff desired condition satisfaction degree and the second staff desired condition satisfaction degree of each staff member are reflected in the work table evaluation value finally calculated. Are set appropriately in advance in consideration of the relationship with other coefficient values.

  As shown in FIG. 5 (D), the work table creation unit 12 calculates the leveling-related evaluation value by multiplying the “leveling contribution” by the coefficient KC. The leveling contribution is an index showing the size of the contribution to the leveling of the dissatisfaction degree of each staff in the candidate work table, the larger the value, the larger the contribution, and the smaller the value, the smaller the contribution . Describing in detail, the work table creation unit 12 calculates the stress evaluation value of each staff after the update, assuming that the information update unit 13 updates the stress evaluation value of each staff based on the candidate work schedule. Next, the work table creator 12 calculates the standard deviation of the stress evaluation value of each staff member after the update. The smaller the standard deviation, the smaller the variation based on the average value of the stress evaluation value of each staff after updating, and therefore, the degree of dissatisfaction of each staff when work is assigned based on the candidate work table. It can be considered that the contribution to leveling is large. Conversely, the larger the standard deviation, the smaller the contribution of each staff to dissatisfaction. Next, based on a predetermined mathematical expression, the work table creation unit 12 increases the level of the leveling contribution, the value of which is larger as the standard deviation is smaller within a predetermined range, and the value is larger as the standard deviation is larger. calculate.

  In addition, although small variation can be secured by the small standard deviation, the stress evaluation value after renewal of a very small number of staff is large (= when the candidate work schedule is the final work schedule, the very small number of staff) Even when the degree of dissatisfaction is high, there may occur cases where the value of the standard deviation decreases. Even if the standard deviation is small, if there is a staff member whose stress rating value after updating is extremely large, it means that a particular staff member is more dissatisfied than other staff members. In such cases, it is not possible to consider that the candidate work table has a large contribution to staff leveling. Based on the above, when there is a staff whose stress evaluation value after update is extremely large, the work table creation unit 12 may perform adjustment to reduce the value of the leveling contribution. As an example, the work chart preparation unit 12 calculates the average value of the stress evaluation values after updating of each staff member, and if there is a staff whose stress evaluation value after updating is larger than a certain amount than the average value, leveling Adjustment may be performed to reduce the value of the conversion contribution degree.

  In the second example, as in the first example, for all the staff, the work table evaluation value is calculated reflecting the degree of fulfillment of each of the first staff desired condition and the second staff desired condition. . For this reason, as in the first example, it is possible to create an appropriate work schedule based on the characteristic that each staff member has different contents for work. In particular, as in the first example, it is possible to effectively reduce the possibility that a candidate work schedule having a degree of satisfaction with desired staff conditions may be determined as the final work schedule among the staff, and each staff member may In view of the characteristic of having different contents of desire, it is possible to make the staff as non-uniform as possible in terms of the degree of fulfillment of the desire for work. In the second example, with regard to a candidate work schedule in which the work table evaluation value calculated for a candidate work schedule in which there is a bias in the satisfaction level of the staff desired condition among the staff is different among the coefficients. It is properly set to be smaller than the calculated work table evaluation value.

  As mentioned above, the calculation method of a work chart evaluation value was demonstrated using the 1st example and the 2nd example. However, it goes without saying that the method of calculating the worktable evaluation value is not limited to the method exemplified. For example, the work table preparation unit 12 calculates the stress evaluation value of each staff after the update, assuming that the information update unit 13 updates the stress evaluation value of each staff based on the candidate work schedule. And according to the degree of the staff who the stress evaluation value after updating falls as compared to the stress evaluation value before updating, the work table evaluation value becomes larger in such a way that the work table evaluation value becomes larger. May be calculated. That is, the work table evaluation value may be calculated in consideration of the level of satisfaction or satisfaction of each staff while reflecting the magnitude of the degree of satisfaction of the staff desired condition of each staff. In particular, in the present embodiment, the work table evaluation value increases as there is no bias in the satisfaction level of the staff desired condition of each staff, and the contribution level to the leveling of dissatisfaction of each staff (each staff As the degree of contribution of the stress evaluation value to the leveling is larger, the value may be calculated to be larger.

  The work table creation unit 12 calculates a work table evaluation value for each of the candidate work tables. Then, the work table creation unit 12 determines the candidate work table having the largest work table evaluation value as the final work table. The final work schedule created as described above is a work schedule in which leveling of the dissatisfaction degree of each staff is considered as well as the satisfaction degree of the manager's desired condition and the staff desired condition. Therefore, by having each staff member work based on the final work schedule, it is possible to resolve as much as possible complaints about staff who are dissatisfied with the work assigned in the past and to increase the possibility of resolving the complaints. It is possible to suppress the occurrence of unfairness among staff members. The process of the candidate work table creation unit 12 described above (including the process of creating a candidate work table and calculating a work table evaluation value for the candidate work table) is an operation process performed based on a predetermined program. It is simplified to make it easy to understand. In these processes, in order to determine the final work schedule, work schedule evaluation values may be assigned to a plurality of different work schedules, and all candidates are created after all the candidate work schedules have been created as in this embodiment. The configuration may not be such that the work table evaluation value of the work table is calculated. As an example, as calculation processing, every time a candidate work table is created, a work table evaluation value is calculated, and while a candidate work table having the largest work table evaluation value is held, a candidate work where the work table evaluation value is not the largest The table may be discarded, and the finally held candidate work table (= the candidate work table with the largest work table evaluation value) may be output as the final work table. That is, in the process of creating the final work schedule, the candidate work schedule is created in some manner, and the work table evaluation value is calculated, and finally, the candidate work schedule with the largest work table evaluation value is the final work table. It may be any configuration as long as it is output.

  As described above, the work table creation unit 12 outputs the final work schedule to the information update unit 13, and the information update unit 13 updates the stress evaluation value based on the final work schedule. Further, the work table creation unit 12 outputs the final work table to the administrator terminal 3. The output of the final work schedule to the manager side terminal 3 is performed, for example, by the following method. For example, the work table creation unit 12 generates predetermined drawing data based on the final work table and transmits it, and as shown in FIG. 2B, a time zone block and staff assigned to the time zone block The display device 4 of the administrator side terminal 3 displays an image in which the relationship between the Also, for example, the work table creation unit 12 creates a file (for example, a PDF file) of a predetermined format in which such an image is recorded, and causes the administrator terminal 3 to download the file.

  In addition, after confirming the content of the final work schedule, the manager can request the re-creation of the work schedule after changing the contents of the desired conditions of the management and the desired conditions of the staff. In this case, the information updating unit 13 cancels the update of the stress evaluation value based on the work table before the re-creation, and updates the stress evaluation value based on the work table after the re-creation. When the information updating unit 13 determines that the final work schedule is actually used as a work schedule that is actually used, rather than immediately updating the stress evaluation value according to the creation of the final work schedule A notification to that effect may be given via the side terminal 3, and the information updating unit 13 may update the stress evaluation value based on the final work schedule when the notification is received.

  Here, when creating the work schedule, the longer the target period, the higher the possibility that the work schedule can be created with a greater degree of satisfying both the manager's desired condition and the staff's desired condition. For example, in the case where the time zone block included in the target period is shown in FIG. 2A, when the target period is one month, the variation of the candidate for the work table is compared with the case where the target period is one week. It is possible to increase dramatically, and it is possible to create a work table (final work table) with a high degree of meeting both manager's desired conditions and staff's desired conditions. However, as the target period is longer, the amount of calculation to be performed by the arithmetic processing means is dramatically increased, and the processing load is dramatically increased. On the other hand, if the target period is short, it is possible to create a work schedule that meets the manager's desired conditions and staff desired conditions to a certain extent every short period, but specific staff members assign work in a manner that does not meet the desire continuously. As a result, it is likely that only certain staff will be dissatisfied. On the other hand, when creating the work table, the work table creation device 2 according to the present embodiment takes account of the leveling of the dissatisfaction degree of the staff, that is, taking into consideration that the dissatisfaction degree of a specific staff does not increase. It is created. Therefore, according to the present embodiment, by creating a work table for a short target period with a short cycle, only a specific staff complains while suppressing a drastic increase in the processing load for creating a work table. It is possible to properly prevent the state of accumulation.

  Next, an operation example of the work table creation device 2 will be described. FIG. 6A is a flowchart showing an operation example of the work table creation device 2 when there is a request for creation of a work schedule from the manager side terminal 3. As shown in FIG. 6A, the work table related information acquisition unit 11 of the work table creation device 2 requests manager's desired conditions (desired number of people for each time zone block) in response to a request for work schedule creation. And work schedule related information including desired conditions of staff (desired day of the week attribute condition and desired time zone condition) is acquired (step SA1). The work table related information acquisition unit 11 outputs the acquired work table related information to the work table creation unit 12 and the information update unit 13. Next, the work table creation unit 12 creates a final work table and outputs it (step SA2). Details of the process of step SA2 will be described later. Next, the information updating unit 13 updates the stress evaluation value based on the final work table (step SA3). Details of the process of step SA3 will be described later.

  FIG. 6 (B) is a flowchart showing details of the process of step SA2 of FIG. 6 (A). As shown in FIG. 6 (B), the work table creation unit 12 inputs work table related information from the work table related information acquisition unit 11 (step SB1). Next, the work table preparation unit 12 acquires the compliance conditions of the target manager (step SB2). Next, the work chart table creation unit 12 acquires a stress evaluation value for each of the staff members who belong to the target manager from the staff information storage unit 21 (step SB3). Next, the work table creation unit 12 creates a candidate work table (step SB4). The work table creation unit 12 calculates a work table evaluation value for each of the candidate work tables (step SB5). Next, the work table creation unit 12 determines the candidate work table having the largest work table evaluation value as the final work table (step SB6). Next, the work table creation unit 12 outputs the final work table to the information update unit 13 (step SB7). Next, the work table creation unit 12 outputs the final work table to the administrator terminal 3 (step SB8). As described above, output of the final work schedule to the manager terminal 3 is performed by displaying a screen including an image representing the work schedule or downloading a file in which an image representing the work schedule is recorded.

  FIG. 6C is a flowchart showing the details of the process of step SA3 of FIG. As shown in FIG. 6C, the information update unit 13 inputs work schedule related information from the work schedule related information acquisition unit 11 (step SC1). Next, the information update unit 13 inputs the final work schedule from the work schedule creation unit (step SC2). Next, the information updating unit 13 determines the first staff desired condition non-satisfaction degree and the second staff desired condition non-satisfaction degree for each of the staff members who belong to the target manager based on the work table related information and the final work table. Is calculated (step SC3). Next, the information updating unit 13 calculates the first plus adjustment value or the first minus adjustment value for each staff based on the first staff desired condition non-satisfaction degree calculated in step SC3 and the second staff hope for the second staff Based on the condition non-satisfaction degree, a second plus adjustment value or a second minus adjustment value is calculated (step SC4). Next, the information updating unit 13 updates the stress evaluation value of each staff based on the first plus adjustment value, the second plus adjustment value, the first minus adjustment value, and the second minus adjustment value (step SC5).

  As described above in detail, the work table creation device 2 according to the present embodiment acquires the staff desired condition which is the condition desired by the staff regarding assignment of work, and based on the staff desired condition of each staff, Create and output a work schedule reflecting the degree of satisfaction with the staff desired conditions. According to this configuration, when creating the work schedule (final work schedule), the size of the satisfaction level of the staff desired condition of each staff can be reflected, so that the work with respect to the duty of each staff is satisfied as much as possible. You can create a table. That is, according to the above configuration, it is possible to create and output an appropriate work schedule based on the characteristic that each staff member has different content preferences regarding work.

  Furthermore, the work table creation device 2 according to the present embodiment stores stress evaluation values for each staff, and every time a work schedule (final work schedule) is created, the staff in the work schedule created for each staff member The stress evaluation value is updated based on the degree to which the student's wish was not satisfied. Then, based on the stored stress evaluation value, the work table creation device 2 creates and outputs a work schedule in which leveling of the dissatisfaction degree of each staff is considered. According to this configuration, the degree of dissatisfaction of each staff can be managed, reflecting how much each staff's desire has been satisfied with regard to the assignment of work actually performed for each staff in the past. Above, when creating the work schedule, it is possible to create a work schedule in which the dissatisfaction degree of each staff is leveled, reflecting the dissatisfaction degree of the managing staff. In this way, it is possible to suppress the occurrence of an unfair feeling among the staff, in view of the characteristic that each staff member has different requests for work.

Second Embodiment
Next, a second embodiment will be described. FIG. 7 is a block diagram showing an example of a functional configuration of a work table creating system 1A according to the present embodiment. In the following description of the second embodiment, the same components as the components described in the first embodiment are denoted by the same reference numerals, and the description thereof is omitted. As is clear from the comparison between FIG. 1 and FIG. 7, the work table creation device 2A of the work table creation system 1A according to the present embodiment works as a functional block in place of the work table creation unit 12 in the first embodiment. It has a table creation unit 12A. Further, the work table creation device 2A does not have the information updating unit 13 and the staff information storage unit 21 according to the first embodiment.

  In the first embodiment described above, the work table creation device 2 stores a staff evaluation value for each staff member for each manager, and uses the staff evaluation value to create a final work table, to level the level of dissatisfaction. The final work schedule was made in consideration of Further, the work table creation device 2 according to the first embodiment updates the staff evaluation value according to the creation of the final work schedule. On the other hand, the work table creation device 2A according to the present embodiment does not store the staff evaluation value, and creates a work table reflecting the magnitude of the degree of satisfaction of the staff desired condition of the staff. Hereinafter, the process which working-table production apparatus 2A performs is explained in full detail.

  Describing in detail, when preparing the final work schedule for the target manager, the work chart related information acquiring unit 11 acquires the work chart related information in the same manner as in the first embodiment, and together with the manager ID of the target manager. , To the work table creation unit 12A. As described above, the work table related information includes the desired number of people condition for each time zone block, the desired day of the week attribute condition, the desired time zone condition, and the desired number of blocks condition. The work chart creation unit 12A acquires the compliance conditions for the target manager, creates a candidate work chart based on the compliance conditions and work chart related information, and calculates a work chart evaluation value for each candidate work chart. The work table evaluation value according to the present embodiment has a larger value as the degree of satisfying the manager's desired condition is larger than when the degree is satisfied, and the larger the degree of satisfying the desired staff condition of each staff is, the larger the degree is. As compared with the case where the degree is small, the value is an evaluation value that becomes large. The work table creation unit 12A calculates a work table evaluation value, for example, by the following method.

  FIG. 8 is a diagram showing an example of a formula used when the work table creation unit 12A according to the present embodiment calculates a work table evaluation value. As shown in FIG. 8A, in this example, the work table creation unit 12A calculates the work table evaluation value by adding the “manager related evaluation value” and the “staff related evaluation value”. The work table creation unit 12A calculates the manager-related evaluation value according to this example in the same manner as the manager-related evaluation value according to the first example described in the first embodiment.

  Further, the work table creation unit 12A calculates the staff related evaluation value according to the present example by the same method as the staff related evaluation value according to the second example described in the first embodiment. That is, the work table creation unit 12A calculates a staff related evaluation value by adding the staff values of all the staff. In the present example, the staff value related to the ith staff is a value obtained by multiplying the staff individual evaluation value related to the ith staff by the individual coefficient Qi described above. The staff individual evaluation value pertaining to the i-th staff is “the value obtained by multiplying the first staff desired condition satisfaction degree of the i-th staff by the first coefficient KB1” and “the second staff desired condition satisfaction degree of the i-th staff” This is a value obtained by adding “the value obtained by multiplying the coefficient KB2”. The first coefficient KB1 and the second coefficient KB2 take into account the extent to which the first staff desired condition satisfaction degree and the second staff desired condition satisfaction degree of each staff member are reflected in the work table evaluation value finally calculated. Are set appropriately in advance in consideration of the relationship with other coefficient values.

  As described above, in this example, the work table evaluation value is calculated for all staff members, reflecting the degree of fulfillment of each of the first staff desired condition and the second staff desired condition. The work table evaluation value calculated by the method according to the present embodiment has a larger value as the degree of satisfaction of the staff desired condition of each staff is higher. By calculating the work table evaluation value in this way, a candidate work with bias in the satisfaction level of the staff desired condition among the staff as in a candidate work schedule in which only the satisfaction level of the staff desired condition of a specific staff is low As for the table, the value of the calculated work table evaluation value can be made lower as compared to such a non-biased candidate work table. This can effectively reduce the possibility that a candidate work schedule having a degree of fulfillment of desired staff conditions may be determined as the final work schedule among the staff, and each staff member has a different content request regarding work Based on the above characteristics, it is possible to prevent the staff from being biased as much as possible regarding the degree of fulfillment of the request for work. In this example, each coefficient is calculated for a candidate work schedule without such a bias, with the work table evaluation value calculated for a candidate work schedule having a bias in the satisfaction level of the staff desired condition among the staff. Is set appropriately so as to be smaller than the working table evaluation value.

  The work table creation unit 12A calculates a work table evaluation value for each of the candidate work tables. Next, the work table creation unit 12A determines the candidate work table having the largest work table evaluation value as the final work table. Next, the work table creation unit 12A outputs the final work table to the information update unit 13. An example of the method of outputting the final work table is as described in the first embodiment.

  Next, an operation example of the work table creation device 2A will be described. FIG. 9A is a flowchart showing an operation example of the work table creation device 2A when there is a request for creation of a work schedule from the manager side terminal 3. As shown in FIG. 9A, the work table related information acquisition unit 11 of the work table creation device 2A acquires work schedule related information in response to a request for creation of a work schedule (step SD1). Next, the work table creation unit 12A creates a final work table and outputs it (step SD2).

  FIG. 9B is a flowchart showing the details of the process of step SD2 of FIG. 9A. As shown in FIG. 9B, the work table creation unit 12A inputs work table related information from the work table related information acquisition unit 11 (step SE1). Next, the work table creation unit 12A acquires the compliance condition of the target manager (step SE2). Next, the work table creation unit 12A creates a candidate work table (step SE3). Next, the work table creation unit 12A calculates a work table evaluation value for each of the candidate work tables (step SE4). Next, the work table creation unit 12A determines the candidate work table having the largest work table evaluation value as the final work table (step SE5). Next, the work table creation unit 12A outputs the final work table to the administrator terminal 3 (step SE6).

  As described above in detail, the work table creation device 2A according to the present embodiment acquires the staff desired condition which is a condition desired by the staff regarding assignment of work, and based on the staff desired condition of each staff, Create and output a work schedule reflecting the degree of satisfaction with the staff desired conditions. According to this configuration, when creating the work schedule (final work schedule), the size of the satisfaction level of the staff desired condition of each staff can be reflected, so that the work with respect to the duty of each staff is satisfied as much as possible. You can create a table. That is, according to the above configuration, it is possible to create and output an appropriate work schedule based on the characteristic that each staff member has different content preferences regarding work.

  Although the first and second embodiments of the present invention have been described above, each of the above-described embodiments is merely an example of the implementation of the present invention, and the technique of the present invention is thereby described. Scope should not be construed as limiting. That is, the present invention can be implemented in various forms without departing from the scope or main features of the present invention.

  For example, with regard to the first embodiment, when there is another manager (or another manager may be a plurality of managers) who can exchange staff among the target managers, the work table creation device 2 The following processing may be performed. The fact that staff can be exchanged among managers means that, for example, for manager A and manager B, the staff belonging to manager A can work at the facility of manager B, and vice versa Also means that it is possible. For example, in a chain-opened convenience store, a restaurant, etc., there are cases where staff can be exchanged among a plurality of stores.

  The staff information storage unit 21 stores, for each of a plurality of managers who can exchange staff each other, a stress evaluation value of each staff who belongs to each manager. The work table creation unit 12 creates the final work schedule for the target manager according to the method described in the above-described embodiment in response to a request from the target manager. Hereinafter, for convenience of explanation, the final work schedule created here is expressed as "provisional final work schedule". Next, the work table creation unit 12 determines whether or not a staff shortage has occurred in each of the time zone blocks included in the target period in the temporary final work table. For example, with respect to one time zone block, the work table preparation unit 12 may use the number of staff members assigned to the one time zone block in the temporary final work table rather than the desired number of people condition for the one time zone block. If the number is smaller, it is determined that a staff shortage has occurred in the one time zone block.

  The work table creation unit 12 selects and assigns one or more staff members from the staff members who belong to other managers who can exchange staff between the target manager and the staff for the time zone block where staff shortages occur. I do. More specifically, in this example, it is assumed that when staff members belonging to one manager work at a facility related to another manager, dissatisfaction of the staff members increases. Under this assumption, when selecting staff, the work chart preparation unit 12 preferentially selects staff with a low stress evaluation value based on the stress evaluation value of each staff. Staff with a low stress rating, in other words, staff who have a relatively low level of dissatisfaction at the present, can be selected to prevent dissatisfaction of staff with a high level of dissatisfaction at the current point in time. It is possible to realize the leveling of the degree. The work table preparation unit 12 assigns the staff members who belong to other managers to the time zone block where the staff runs short for the temporary final work table, and outputs it as the final work table. The information updating unit 13 also updates the stress evaluation value of the staff members who belong to other managers based on the final work table. According to the above configuration, when the shortage of staff in one manager is replenished by the staff of another manager, it is possible to select and allocate the appropriate staff in consideration of the degree of dissatisfaction with assignment to work. It is.

  Further, for example, in the above-described first embodiment, the work table creation device in claims is described as a server connected to the network N, but the work schedule creation device in claims is connected to the network N It is not limited to the server. For example, it may be a local server connected to a local area network, or may be the manager side terminal 3. When the administrator side terminal 3 is made to function as a work table creation device in claims, for example, a program for realizing the function of each functional block of the work table creation device 2 according to the embodiment described above is the administrator side terminal 3 The administrator terminal 3 executes various processes by the function of the program. This point is the same as in the second embodiment.

  Further, for example, in the above-described first embodiment, the work table creation device 2 stores the stress evaluation value indicating the dissatisfaction degree as the staff evaluation value in the claims. In this regard, the work table creation device 2 may be configured to store an evaluation value (information indicating the degree of satisfaction) indicating the degree of satisfaction as a staff evaluation value in the scope of claims. In this case, the information updating unit 13 updates the staff evaluation value according to the degree to which the desired staff condition is satisfied, when the final work table is created by the working table creation unit 12. Further, in the above-described embodiment, the work table evaluation value is a value that increases as the degree satisfying the manager's desired condition or the staff desired condition increases, and as the contribution to the leveling of the staff dissatisfaction increases. Although it is an evaluation value which becomes large, it may be an evaluation value whose value becomes small conversely. In this case, the work table creation unit 12 determines, as a final work table, the candidate work table having the smallest value of the work table evaluation value among the candidate work tables. The same applies to the second embodiment regarding the work table evaluation value.

  Further, in the first embodiment described above, the information updating unit 13 updates the stress evaluation value based on the final work schedule created by the work schedule creation unit 12. In this regard, the information updating unit 13 may not necessarily update the stress evaluation value based on the final work table itself. For example, the administrator may modify the final schedule provided to the administrator, and in practice each staff may work based on the modified final schedule. In such a case, the information updating unit 13 may obtain the information related to the final work table after the modification by a predetermined means, and may update the stress evaluation value based on the final work table after the modification. Further, when the assignment of work to the staff is performed by a working table not derived from the working table created by the working chart creation unit 12, the information updating unit 13 acquires information on the working schedule by a predetermined means. The stress evaluation value may be updated based on the acquired work table.

  Further, in the above-described first embodiment, the work table creation unit 12 calculates the first staff desired condition fulfillment degree based on the combination of the desired day of the week attribute condition and the desired time zone condition, and the first staff request is desired. Based on the condition satisfaction level, staff related evaluation values and work table evaluation values were calculated. In this regard, the work table preparation unit 12 individually calculates the staff desired condition fulfillment degree individually based on the desired day-of-week attribute condition and the desired time zone condition, and reflects each of the staff desired condition fulfillment, and the staff related evaluation. The value and schedule evaluation value may be calculated. The same applies to the second embodiment.

2, 2A Schedule creation device 11 Schedule related information acquisition unit 12, 12A Schedule creation unit 13 Information updating unit 21 Staff information storage unit

In order to solve the above-mentioned problems, according to the present invention, the work table creation device acquires staff desired conditions which are conditions desired by staff regarding assignment of work, and based on the staff desired conditions of each staff, Create and output a work schedule reflecting the degree of satisfaction with the staff desired conditions. In another aspect of the present invention, information indicating dissatisfaction or satisfaction regarding assignment of work is stored for each staff, and the degree or satisfaction of the staff's wishes not being satisfied in past work assignment The content of the information indicating the dissatisfaction degree or the satisfaction degree is updated based on the degree. Then, while creating a schedule candidate, the degree of fulfilling the staff desired condition of each staff based on the staff desired condition of each staff and information indicating the dissatisfaction degree or satisfaction level of each staff for each candidate of the work schedule The larger the contribution to the leveling of the dissatisfaction or satisfaction of each staff is, the work table evaluation value whose value changes in the first direction is calculated, and the work table evaluation value is the first among work schedule candidates. The largest schedule in the direction 1 is output as the final schedule. Also, in another aspect of the present invention, for each of a plurality of managers who can exchange staff, information indicating the degree of dissatisfaction or satisfaction of each staff belonging to each manager is stored, and for each staff, The content of the information indicating the dissatisfaction degree or the satisfaction degree is updated based on the degree to which the staff's request was not satisfied or satisfied in past work assignment. Then, if a temporary work schedule is created for one manager, and there is a shortage of staff working in a specific time zone in the temporary work schedule, a staff who belongs to another manager other than the one manager Select and assign work for the particular time zone, while selecting staff members that belong to the other manager, leveling the level of dissatisfaction or satisfaction of each staff member that belongs to the other manager. It is made to consider and select.

Claims (13)

A schedule related information acquisition unit that acquires staff desired conditions that are conditions desired by staff regarding assignment of work, and
Work that creates and outputs a work table reflecting the size of the degree to which the staff desired conditions of the staff are satisfied based on the staff desired conditions of each staff acquired by the work table related information acquisition unit A table creation unit,
A work table creation apparatus comprising: There are multiple types of staff desired conditions,
The work table preparation department
Based on the staff desired conditions of each staff acquired by the work table related information acquisition unit, a work desk is created reflecting the magnitude of the degree of fulfillment of the staff desired conditions of multiple types for each staff. The timetable creating apparatus according to claim 1, wherein the timetable is output. The work table preparation department
Based on the staff desired conditions of each staff acquired by the work table related information acquisition unit, a candidate for a work table is created, and the degree of fulfilling the staff desired conditions of each staff is greater for each candidate of the work desk. The work table evaluation value in which the value changes in the first direction is calculated, and the work table having the largest work table evaluation value in the first direction is output as a final work table. Or a schedule making device described in 2. A staff information storage unit for storing information indicating dissatisfaction or satisfaction regarding assignment of work for each staff;
For each staff member, the content of the information indicating the dissatisfaction degree or the satisfaction degree stored by the staff information storage unit is updated based on the degree to which the staff request was not satisfied or the satisfaction degree in past work assignment. And an information updating unit to
The work table preparation department
The staff desired condition of each staff based on the information indicating the staff desired condition of each staff acquired by the work table related information acquisition unit and the dissatisfaction degree or satisfaction stored in the staff information storage unit The work table creation apparatus according to claim 1, wherein a work table is created that reflects the size of the degree of satisfaction with the level of satisfaction of each staff and leveling of the degree of dissatisfaction or satisfaction of each staff member. The information updating unit
Based on the degree to which the desired staff condition was not satisfied or the degree to which the desired staff condition was not satisfied in the work table created by the work table creation unit or the work schedule created by modifying the work table creation unit. The work table creation apparatus according to claim 4, wherein the content of the information indicating the degree of dissatisfaction or the satisfaction stored in the staff information storage unit is updated. There are multiple types of staff desired conditions,
The information updating unit
For each staff member, a plurality of types of the above-mentioned desired staff conditions can not be satisfied in the work table created by the work table creation unit or the work schedule created by modifying the work table created by the work table creation unit. The work table creation apparatus according to claim 5, characterized in that the content of the information indicating the dissatisfaction degree or the satisfaction degree stored by the staff information storage unit is updated according to the satisfaction degree or the satisfied degree. The work table preparation department
Based on the staff desired conditions of each staff acquired by the work table related information acquisition unit, a candidate for a work table is created, and the degree of fulfilling the staff desired conditions of each staff is greater for each candidate of the work desk. While calculating the work table evaluation value in which the value changes in the first direction, and outputting the work table having the largest work table evaluation value in the first direction as a final work table,
When calculating the work table evaluation value, contribution to leveling of dissatisfaction or satisfaction of each staff is large based on the information indicating the dissatisfaction or satisfaction of each staff stored by the staff information storage unit The work table creation apparatus according to any one of claims 4 to 6, wherein the work table evaluation value is changed in the first direction as a result. The staff information storage unit is
Store staff evaluation values having a value within a predetermined range as information indicating dissatisfaction or satisfaction regarding assignment of work for each staff member,
The work table preparation department
In the calculation of the work table evaluation value, the work table evaluation value is changed in the first direction as the contribution of the staff evaluation value stored by the staff information storage unit to the staff evaluation value increases. The work table creation apparatus according to claim 7, characterized in that: The staff information storage unit is
Storing information indicating the degree of dissatisfaction or satisfaction of each staff member who belongs to each manager, for each of a plurality of managers who can mutually exchange staff;
The work table preparation department
If a temporary work schedule is created for one manager, and there is a shortage of staff working in a specific time zone in the temporary work schedule, select a staff who belongs to another manager other than the one manager And assign work for that particular time zone,
The method according to any one of claims 4 to 8, wherein when selecting a staff member belonging to the other manager, the selection is performed in consideration of equalization of dissatisfaction or satisfaction of each staff member belonging to the other manager. The work table creation device according to any one of the items. A step in which a work table related information acquisition unit of the work table creation device acquires a staff desired condition which is a condition desired by the staff regarding assignment of work;
Based on the staff desired condition of each staff acquired by the work table related information acquiring section, the work table authoring part of the work table authoring apparatus reflects the degree of fulfillment of the staff desired term of each staff. Step of creating and outputting a work schedule,
A method of creating a timetable, including: Storing, for each staff member, information indicating a degree of dissatisfaction or satisfaction regarding assignment of work, and a staff information storage unit of the work table creation device;
The dissatisfaction stored in the staff information storage unit on the basis of the degree to which the staff's request was not satisfied or the degree to which the staff's request was not satisfied in the past work assignment for each staff member. Updating the content of information indicating degree or satisfaction;
Based on the information indicating the dissatisfaction degree or the satisfaction degree stored by the staff information storage unit, the work table preparation unit of the work table creation device considers the equalization of the dissatisfaction degree or the satisfaction degree of each staff Creating and outputting
A method of creating a timetable, including: A computer readable program for controlling a schedule creation device, comprising:
The computer,
Each staff member based on the staff request condition of each staff acquired by the work table related information acquisition unit which acquires the staff desired condition which is a condition desired by the staff regarding assignment of work and the staff member related information acquisition unit A work table creation program characterized by creating a work schedule reflecting the magnitude of the degree of satisfaction of the staff desired conditions of and making it function as a work schedule creation unit that outputs the work schedule. A computer readable program for controlling a work table according to claim 1, further comprising: a staff information storage unit for storing information indicating dissatisfaction or satisfaction relating to assignment of work for each staff.
The computer,
For each staff member, the content of the information indicating the dissatisfaction degree or the satisfaction degree stored by the staff information storage unit is updated based on the degree to which the staff request was not satisfied or the satisfaction degree in past work assignment. Based on the information update unit to be used and the information indicating the degree of dissatisfaction or satisfaction stored by the staff information storage unit, create a work schedule in consideration of leveling of the degree of dissatisfaction or satisfaction of each staff member, and output A schedule creation program characterized by functioning as a schedule creation unit.