JP2019057004A - Authentication system, authentication method and information processor - Google Patents

Abstract

To improve convenience of a customer who uses a ticket.SOLUTION: An authentication system 50 includes a customer terminal 10, an authentication device 20, and an information processor 30. The information processor 30 comprises a control part 31 and a storage part 32. The storage part 32 stores personal information and biological information that are received from the customer terminal 10. The control part 31 receives biological information and entertainment information together with a ticket purchase request from the customer terminal 10, when permitting biometric authentication after comparison of the biological information stored in the storage part 32 with the biological information received together with the ticket purchase request, transmits a ticket purchase permission notification corresponding to the ticket purchase request to the customer terminal 10, receives a first authentication request or a second authentication request from the authentication device 20, when permitting biometric authentication after comparison of the biological information stored in the storage part 32 with the biological information included in the first authentication request or the second authentication request, transmits an authentication permission notification to the authentication device 20.SELECTED DRAWING: Figure 1

Description

  The present invention relates to an authentication system, an authentication method, and an information processing apparatus.

  In recent years, ticket sales for resale purposes have become a problem in box office sales. A ticket purchaser for resale resells the ticket at a high price through an Internet auction after purchasing the ticket. As a result, ticket prices have soared, making it difficult for people who want to see the performance. Efforts are being made to correct this issue, for example, various organizations have issued statements requesting prevention of ticket resale.

  As such a ticket resale prevention measure, a technique for printing information specifying a ticket owner on a ticket is known.

JP2013-251010A

  Upon entering the entertainment venue, the attendant determines whether the information printed on the ticket matches the identity of the ticket owner. At this time, in order to confirm the identity information of the ticket owner, the attendant is asked to present a photo ID (driver's license, my number card, etc.). The clerk compares the information printed on the ticket with the photo ID, and permits admission when the ticket owner determines that the ticket has been legitimately purchased.

  However, even if the attendee is a legitimate ticket purchaser, if he / she forgets to have his / her photo ID, he / she cannot confirm his / her identity and is not allowed to enter the performance hall. For this reason, an alternative means is desired from a legitimate ticket purchaser for a method for confirming the principal information.

  In addition, in the sale of tickets, printed tickets are one of the factors that make resale easier, and when one representative purchases tickets for multiple people, the trouble of ticket distribution is complicated. was there.

For this reason, it is desired to reduce the authentication process when entering the ticket purchaser and the time and effort of distribution when purchasing multiple tickets.
In one aspect, an object of the present invention is to provide an authentication system, an authentication method, and an information processing apparatus that improve convenience of a customer who uses a ticket.

  In order to achieve the above object, an authentication system as shown below is provided. The authentication system includes a customer terminal, an authentication device, and an information processing device. The customer terminal includes a display reception unit, a biological information acquisition unit, a storage unit, and a control unit. The display reception unit receives input of customer personal information. The biometric information acquisition unit acquires the biometric information of the customer. The storage unit stores personal information and biological information. The control unit transmits personal information and biological information to the information processing apparatus. The information processing apparatus includes a storage unit and a control unit. The storage unit stores personal information and biometric information received from the customer terminal. The control unit receives the biometric information and the box office information together with the ticket purchase request from the customer terminal, compares the biometric information stored in the storage unit with the biometric information received together with the ticket purchase request, and permits biometric authentication. A ticket purchase permission notification corresponding to the request is transmitted to the customer terminal. The control unit receives the first authentication request or the second authentication request from the authentication device, and compares the biometric information stored in the storage unit with the biometric information included in the first authentication request or the second authentication request. When biometric authentication is permitted, an authentication permission notification is transmitted to the authentication device. The authentication device includes a control unit and a display unit. When the control unit transmits the first authentication request or the second authentication request to the information processing apparatus and receives the authentication permission notification from the information processing apparatus, the control unit performs control to display the admission permission on the display unit.

  According to one aspect, it is possible to improve convenience for customers who use tickets.

It is a figure which shows an example of the authentication system of 1st Embodiment. It is a figure which shows an example of the authentication system of 2nd Embodiment. It is a figure which shows an example of the hardware constitutions of the server of 2nd Embodiment. It is a figure which shows an example of the hardware constitutions of the customer terminal of 2nd Embodiment. It is a figure which shows an example of the customer registration information of 2nd Embodiment. It is a figure which shows an example of the ticket information of 2nd Embodiment. It is a figure which shows an example of the sales management information of 2nd Embodiment. It is a figure which shows an example of the flowchart of the pre-registration process of 2nd Embodiment. It is a figure which shows an example of the flowchart of the sales management information generation process of 2nd Embodiment. It is a figure which shows an example of the flowchart of a ticket application process of 2nd Embodiment. It is a figure which shows an example of the flowchart of the ticket application determination process of 2nd Embodiment. It is a figure which shows an example of the flowchart of the ticket purchase process of 2nd Embodiment. It is a figure which shows an example of the flowchart of the ticket purchase determination process of 2nd Embodiment. It is a figure which shows an example of the flowchart of the ticket transfer process of 2nd Embodiment. It is a figure which shows an example of the flowchart of the entrance determination process of 2nd Embodiment (the 1). It is a figure which shows an example of the flowchart of the entrance determination process of 2nd Embodiment (the 2). It is a figure which shows an example of the winning notification screen of 2nd Embodiment. It is a figure which shows an example of the representative ticket confirmation screen of 2nd Embodiment. It is a figure which shows an example of the transfer notification screen of 2nd Embodiment. It is a figure which shows an example of the transfer ticket confirmation screen of 2nd Embodiment.

Hereinafter, embodiments will be described in detail with reference to the drawings.
[First Embodiment]
First, the authentication system of the first embodiment will be described with reference to FIG. FIG. 1 is a diagram illustrating an example of an authentication system according to the first embodiment.

  The authentication system 50 is a system for authenticating a ticket and a customer at the time of transaction and use of the ticket. Note that the ticket in the authentication system 50 refers to an electronic ticket. The authentication system 50 includes a customer terminal 10, an authentication device 20, and an information processing device 30. The customer terminal 10 can transmit / receive information to / from the authentication device 20 and the information processing device 30 via the network. The authentication device 20 can transmit / receive information to / from the information processing device 30 and the customer terminal 10 via a network. The network may be a wired network or a wireless network.

  The customer terminal 10 is a portable computer used by a customer. The customer uses the customer terminal 10 to register personal information and biometric information, purchase a ticket, store the ticket information of the purchased ticket in the storage unit 12, and enter the entertainment venue using the ticket information and biometric information. To do. The customer terminal 10 includes a control unit 11, a storage unit 12, a biological information acquisition unit 13, and a display reception unit 14.

  The control part 11 controls the customer terminal 10, for example, is a processor. The control unit 11 instructs the storage unit 12 to store and read information, issues a biometric information acquisition instruction to the biometric information acquisition unit 13, and issues a screen display instruction and an input reception instruction to the display reception unit 14.

  The storage unit 12 stores customer personal information, biometric information, ticket information (entertainment information, ticket identification information), and the like. The personal information is information including the customer's name and date of birth. The biometric information is information that enables the customer to be authenticated by the customer's fingerprint, iris, voiceprint, vein, or the like.

  The box office information is information including box office identification information (or box office name), box office date, seat information, and the like. The ticket identification information is information given by the information processing apparatus 30 when the ticket is purchased, and is information that can uniquely identify the ticket.

  The biometric information acquisition unit 13 is a unit that acquires biometric information from the customer's body, such as various sensors, a camera, a microphone, and the like. The biological information acquired by the biological information acquisition unit 13 is stored in the storage unit 12.

  The display receiving unit 14 receives an instruction to display from the control unit 11 and displays a screen, and receives input of personal information and the like from the customer. For example, the display receiving unit 14 is a display provided with a touch panel. On the screen that accepts input, the display receiving unit 14 registers “customer information before purchasing a ticket. Personal information is input from an input form, and biometric information is selected by type (fingerprint, voiceprint, iris, vein), Get the biometric information with the terminal sensor, etc. "and display the input form.

  The control unit 11 accesses the Web site and instructs the display reception unit 14 to display a screen such as a pre-registration input form of a customer who wants to purchase a ticket or a ticket purchase page. In addition, the control unit 11 receives an input of information from a customer via the display reception unit 14 and instructs the storage unit 12 to store the information.

  The authentication device 20 is a device that is installed near the entrance gate of the entertainment venue, reads ticket identification information, entertainment information, personal information, biometric information, etc. stored in the customer terminal 10 and makes an authentication request to the information processing device 30. . In addition, the customer who forgot the customer terminal 10 can receive the authentication of entrance to the entertainment venue by reading the biometric information in the authentication device 20.

  The authentication device 20 acquires information from the customer terminal 10 and requests the information processing device 30 to authenticate the acquired information. Note that the authentication device 20 may be a computer having a function of reading information from the customer terminal 10 or may be a unit in which a computer is connected to a gate device capable of door opening / closing control. The authentication device 20 includes a control unit 21, a reading unit 22, a biometric information acquisition unit 23, and a display unit 24.

  The control unit 21 controls the authentication device 20 and is, for example, a processor. The control unit 21 controls transmission / reception of information with the customer terminal 10 and the information processing apparatus 30. The control unit 21 transmits information read from the customer terminal 10 via the reading unit 22 to the information processing apparatus 30 to make an authentication request, and receives an authentication result from the information processing apparatus 30. The control unit 21 can also read biometric information from the customer and accept input of personal information from the customer. The control unit 21 transmits the biometric information read from the customer to the information processing apparatus 30 to make an authentication request, and receives the authentication result from the information processing apparatus 30.

  The reading unit 22 is a device that reads personal information, biometric information, ticket information, and the like from the storage unit 12 of the customer terminal 10, and is, for example, a wireless communication interface. The biometric information acquisition unit 23 is a unit that acquires biometric information from the body of the customer, and is, for example, various sensors, a camera, a microphone, or the like. The display unit 24 displays information and is, for example, a display. The display unit 24 displays the authentication result (authentication permitted or not permitted) of the customer entering the performance hall. The authentication device 20 includes an input unit such as a keyboard or a touch panel operated by a staff member, but is not illustrated.

  The information processing apparatus 30 is a computer that manages ticket sales information and customer information and provides a Web site for ticket purchase. The information processing apparatus 30 includes a control unit 31 and a storage unit 32. The control unit 31 is a processor that controls the information processing apparatus 30. The storage unit 32 is a storage device that stores management information 33. The management information 33 is information in which customer personal information, biometric information, and entertainment information are associated with each other. The information processing apparatus 30 uses the biometric information stored in the management information 33 to confirm the identity of the ticket owner.

  Here, in order to prevent ticket purchase and resale by the same customer, the management information 33 manages the customer's biometric information in one-to-one correspondence for each purchased ticket. In other words, at the time of the purchase procedure, the representative purchases a plurality of pieces, and thereafter, the box office information is uniquely associated with the biological information of the representative and the accompanying person. For this reason, the information processing apparatus 30 transmits a ticket purchase impossibility notification to the customer terminal 10 when the same biological information is associated with the entertainment information for the same entertainment.

  Here, an authentication method using the customer terminal 10, the authentication device 20, and the information processing device 30 will be described. It is assumed that the customer registers the customer's personal information and living body in the information processing apparatus 30 prior to ticket purchase. The customer purchases a ticket using the customer terminal 10 and uses the ticket.

  The customer inputs personal information (name, date of birth, etc.) from the display reception unit 14 of the customer terminal 10 and inputs biometric information (for example, fingerprint) of the body using the biometric information acquisition unit 13. The control unit 11 transmits the input personal information and biological information to the information processing apparatus 30.

The information processing apparatus 30 stores the personal information and biological information received from the customer terminal 10 in the storage unit 32.
The customer transmits a ticket purchase request to the information processing apparatus 30 using the customer terminal 10. At this time, the customer terminal 10 transmits the biological information and the box office information together with the ticket purchase request. Moreover, the customer terminal 10 also transmits the payment information of a ticket price as needed.

  The control unit 31 of the information processing apparatus 30 receives the biological information and the box office information from the customer terminal 10 together with the ticket purchase request. When the biometric authentication is permitted by comparing the biometric information stored in the storage unit 32 with the biometric information received together with the ticket purchase request, the control unit 31 transmits a ticket purchase permission notification corresponding to the ticket purchase request to the customer terminal 10. . Further, the information processing apparatus 30 gives ticket identification information to the ticket that is permitted to be purchased, and transmits the ticket identification information to the customer terminal 10.

  The customer terminal 10 receives the ticket purchase permission notification from the information processing apparatus 30 and stores the ticket information (ticket identification information, performance information) in the storage unit 12. The customer has the customer terminal 10 storing the ticket information and heads to the entrance gate of the entertainment venue. At this time, the customer authenticates the information stored in the customer terminal 10 using the authentication device 20 installed at the entrance gate of the entertainment hall (first admission request). The reading unit 22 of the authentication device 20 reads biometric information from the customer terminal 10. The control unit 21 transmits an authentication request (first authentication request) including biometric information to the information processing apparatus 30.

  When the customer forgets to have the customer terminal 10 and goes to the entrance gate of the entertainment hall, the authentication device 20 performs authentication without using the customer terminal 10 (second admission request). The biometric information acquisition unit 23 of the authentication device 20 acquires biometric information from the customer's body. The control unit 21 transmits an authentication request (second authentication request) including biometric information acquired from the customer's body to the information processing device 30.

  The control unit 31 of the information processing device 30 receives the first authentication request or the second authentication request. When the control unit 31 compares the biometric information stored in the storage unit 32 with the biometric information included in the first authentication request or the second authentication request and permits biometric authentication, the control unit 31 transmits an authentication permission notification to the authentication device 20. To do.

  When the control unit 21 of the authentication device 20 receives the authentication permission notification from the information processing device 30, the control unit 21 displays on the display unit 24 the admission permission. The attendant at the entrance gate informs the customer that the admission is permitted, and the customer enters the performance hall.

  In this way, the authentication system 50 can prevent the resale of the ticket and the use of the resold ticket by performing identity verification using the biometric information at the time of ticket purchase and use of the ticket, respectively. In addition, even if the customer forgets possession of the customer terminal 10, the authentication system 50 permits admission to the entertainment venue if the customer is determined to be the ticket owner using the biometric information acquired from the customer's body. it can.

In this way, the authentication system 50 can improve the convenience of customers who use tickets.
[Second Embodiment]
Next, as a second embodiment, an authentication system in which the information processing apparatus 30 is applied to a server will be described with reference to FIG. FIG. 2 is a diagram illustrating an example of an authentication system according to the second embodiment.

  The authentication system 400 is a system for selling and authenticating a ticket for viewing the performance. Note that the ticket in the authentication system 400 refers to an electronic ticket. Here, “entertainment” refers to music concerts, plays, various events, and the like. Further, the customer purchases a ticket for viewing the performance and stores it in the customer terminals 200a, 200b,..., And enters the entertainment venue 410 where the performance is performed, the customer terminals 200a, 200b,. It is assumed that the ticket stored in is authenticated.

The authentication system 400 includes a server 100, customer terminals 200a, 200b,..., And authentication devices 300a, 300b,.
The server 100 performs information communication with the customer terminals 200a, 200b,... And the authentication devices 300a, 300b,. The network 420 may be a wireless network or a wired network.

The server 100 is a computer that manages ticket sales and authentication. The server 100 accepts a ticket purchase request from the customer terminals 200a, 200b,... And sells the ticket.
The customer receives the purchased electronic ticket from the server 100 and stores it in the customer terminal 200a. Further, the server 100 receives authentication requests for tickets stored in the customer terminals 200a, 200b,... From the authentication devices 300a, 300b,. The server 100 has a function as a Web server that provides a ticket sales site and a function as an authentication server that authenticates the biological information of the ticket purchaser. The server 100 distributes various notifications to the customer terminals 200a, 200b,. Further, the server 100 accepts access from the customer terminals 200a, 200b,..., Provides various information to the customer terminals 200a, 200b,... On the website, and inputs information from the customer terminals 200a, 200b,. Accept.

  The customer terminals 200a, 200b,... Are information processing apparatuses possessed by customers who use tickets. The customer terminals 200a, 200b,... Are, for example, mobile terminals, smartphones, tablet terminals, and the like. The customer terminals 200a, 200b,... Execute a browser and an application for purchasing a ticket, and access the server 100. Further, when the customer visits the entertainment venue 410 and enters the customer terminals 200a, 200b,... Storing the tickets, the customer performs authentication over the authentication devices 300a, 300b,. The clerk confirms the authentication result of the ticket held in the customer terminal 200a, 200b, ... held by the customer by the authentication device 300a, 300b, ..., and allows the customer to enter when the authentication permission can be confirmed by the authentication device 300a. . The customer terminals 200a, 200b,... Have the same function, and the customer terminal 200a will be described in the following description.

  The authentication devices 300a, 300b,... Are devices that authenticate tickets held by the customer terminal 200a by customers who enter the entertainment venue 410 and customers who hold the tickets. The authentication devices 300a, 300b,... Are installed for each entrance gate. Here, it is assumed that the authentication device 300a is installed at the entrance gate A411 and the authentication device 300b is installed at the entrance gate B412. The authentication devices 300a, 300b,... Are devices capable of information communication with the server 100 and the customer terminals 200a, 200b,. The authentication devices 300a, 300b,... May be, for example, a computer having a reading unit for reading biometric information and ticket information stored in the customer terminals 200a, 200b,. There may be.

  Here, a case will be described in which the seat type included in the area A413 is A seat, B seat, and C seat and the seat type included in the area B414 is S seat in the entertainment venue 410. In addition, it is assumed that the customer has a customer terminal 200a that stores ticket information of S seats and personal information. The customer receives authentication permission with the authentication device 300a installed at the entrance gate A411 and is allowed to enter the area A413. Next, the customer receives authentication permission from the authentication device 300b installed at the entrance gate B412, and is allowed to enter the area B414.

  The entertainment venue 410 is divided into an area A413 and an area B414, but this is only an example. The entertainment venue 410 may be one area that is not divided, or may be divided into a plurality of three or more areas. Further, the entertainment venue 410 may include not only a seat installation area but also a goods store area related to entertainment, a rest area, and the like. Further, the entertainment venue 410 is provided with an entrance gate and authentication devices 300a, 300b,... For each area, and the authentication level of the area where all customers can enter and the area where each customer can enter for each seat type are different. Can be set.

Next, the hardware configuration of the server according to the second embodiment will be described with reference to FIG. FIG. 3 is a diagram illustrating an example of a hardware configuration of the server according to the second embodiment.
The server 100 includes a control unit 110. The control unit 110 includes a processor 111, a random access memory (RAM) 112, a hard disk drive (HDD) 113, an input / output signal interface 114, a storage medium interface 115, and a communication interface 116. The server 100 is entirely controlled by a processor 111. A RAM 112 and a plurality of peripheral devices are connected to the processor 111 via a bus 117. The processor 111 may be a multiprocessor. The processor 111 is, for example, a central processing unit (CPU), a micro processing unit (MPU), a digital signal processor (DSP), an application specific integrated circuit (ASIC), or a programmable logic device (PLD). Further, the processor 111 may be a combination of two or more elements among CPU, MPU, DSP, ASIC, and PLD.

  The RAM 112 is used as a main storage device of the server 100. The RAM 112 temporarily stores at least part of an OS (Operating System) program and application programs to be executed by the processor 111. The RAM 112 stores various data necessary for processing by the processor 111.

Peripheral devices connected to the bus 117 include an HDD 113, an input / output signal interface 114, a storage medium interface 115, and a communication interface 116.
The HDD 113 magnetically writes and reads data to and from the built-in disk. The HDD 113 is used as an auxiliary storage device for the server 100. The HDD 113 stores an OS program, application programs, and various data. As the auxiliary storage device, a semiconductor storage device such as a flash memory can be used.

  An input / output device 118 is connected to the input / output signal interface 114. The input / output device 118 includes an input device and an output device. Examples of input devices include a keyboard, a mouse, and a touch panel. Examples of output devices include a monitor, a liquid crystal display, and various panel display devices.

  The input / output signal interface 114 transmits a signal sent from the keyboard or mouse to the processor 111. Note that the mouse is an example of a pointing device, and other pointing devices can be used. Examples of other pointing devices include a touch panel, a tablet, a touch pad, and a trackball.

  The output device of the input / output device 118 displays an image on the monitor screen according to a command from the processor 111. Examples of the monitor include a display device using a CRT (Cathode Ray Tube) and a liquid crystal display device.

  The storage medium interface 115 reads and writes data recorded on the storage medium 119 using magnetism, laser, or the like. The storage medium interface 115 may read data recorded in a storage medium such as a semiconductor memory. The storage medium 119 includes, for example, an optical disk, a semiconductor memory such as a flash memory, and the like. An optical disc is a portable recording medium on which data is recorded so that it can be read by reflection of light. Optical discs include DVD (Digital Versatile Disk), DVD-RAM, CD-ROM (Compact Disc-Read Only Memory), CD-R (Recordable) / RW (ReWritable), and the like.

  The storage medium interface 115 can also be used as a communication interface for connecting peripheral devices to the server 100. For example, a memory device or a memory reader / writer can be connected to the storage medium interface 115. The memory device is a recording medium equipped with a communication function with the storage medium interface 115. The memory reader / writer is a device that writes data to the memory card or reads data from the memory card. A memory card is a card-type recording medium.

  The communication interface 116 is connected to the network 420. The communication interface 116 transmits and receives data to and from other devices via the network 420. Note that the communication interface 116 may be connected to the database 150 or may be connected to the database 150 via the network 420.

The database 150 is a storage device that stores information for managing ticket information, personal information of customers who purchase tickets, and the like.
With the hardware configuration as described above, the processing functions of the server 100 of the second embodiment can be realized.

  In addition, the control part of authentication apparatus 300a, 300b, ... is the same as that of the server 100. The above hardware configuration is an example, and the combination of the components is determined as appropriate. Of the above hardware configurations, unnecessary ones may be deleted. For example, the authentication devices 300a, 300b,... Have a function of performing wireless communication with the customer terminal 200a without being connected to the database 150.

Next, the hardware configuration of the customer terminal according to the second embodiment will be described with reference to FIG. FIG. 4 is a diagram illustrating an example of a hardware configuration of a customer terminal according to the second embodiment.
The customer terminal 200a includes a wireless communication unit 201, a processor 202, a RAM 203, a nonvolatile memory 204, a display 205, a touch panel 206, a speaker 207a, a microphone 207b, a GPS receiver 208, and a biosensor 210. Each of the above units is connected to the bus 209.

  The wireless communication unit 201 is a wireless communication interface that is connected to a base station or access point belonging to the network 420 via a wireless link and performs wireless communication. The wireless communication unit 201 can communicate with other computers via a base station or an access point. Examples of wireless communication standards to which the wireless communication unit 201 conforms include W-CDMA (Wideband-Code Division Multiple Access), LTE (Long Term Evolution), IEEE (Institute of Electrical and Electronics Engineers) 802.11, and the like. . However, the customer terminal 200a may include a wired communication interface connected to the communication device with a cable instead of the wireless communication unit 201 or together with the wireless communication unit 201.

The processor 202 is a processor including an arithmetic circuit that executes program instructions, like the processor 111 of the server 100.
The RAM 203 is a volatile semiconductor memory that temporarily stores programs executed by the processor 202 and data used by the processor 202 for operations, like the RAM 112 of the server 100.

  The nonvolatile memory 204 is a nonvolatile storage device that stores various software programs and data. As the nonvolatile memory 204, for example, a flash memory or an SSD can be used. The stored program may include an application program that performs processing in cooperation with the server 100. The customer terminal 200a may include other types of storage devices such as HDDs.

  The display 205 displays an image such as an operation screen in response to an instruction from the processor 202. As the display 205, for example, an LCD or an organic EL display can be used.

  The touch panel 206 is an input device that receives input from a user. The touch panel 206 is installed over the display 205. The touch panel 206 detects a user's touch operation on the screen displayed on the display 205 and notifies the processor 202 of the touch position. As a method for detecting the touch position, an arbitrary method such as a resistance film method or a capacitance method can be used. The customer terminal 200a may include other input devices such as a keypad instead of the touch panel 206 or together with the touch panel 206.

  The speaker 207a acquires an electrical signal as an audio signal from the processor 202, converts it into physical vibration, and reproduces the sound. For example, when the user is making a call, the other party's voice and background noise are reproduced. The microphone 207 b converts the physical vibration of sound into an electrical signal and outputs an electrical signal as an audio signal to the processor 202. For example, when the user is making a call, the user's voice and background noise are input from the microphone 207b.

  The GPS receiver 208 receives GPS signals from each of a plurality of GPS (Global Positioning System) satellites, and calculates the current position of the customer terminal 200a using the received GPS signals. The GPS signal includes the time when the GPS satellite transmits the GPS signal. The current position can be calculated based on a difference in transmission time of GPS signals from a plurality of GPS satellites. The current position can be expressed by, for example, longitude, latitude, and altitude.

  The biosensor 210 has a function of performing biometric authentication. Biometric authentication includes fingerprint authentication, iris authentication, vein authentication, voiceprint authentication, face authentication, and the like. The biometric sensor 210 is an example of hardware having a function of performing biometric authentication, and other functions may be substituted. For example, when the customer terminal 200a includes an image acquisition unit such as a camera, image data (user fingerprint image data, iris image data, face image data, etc.) is acquired by the camera, and the acquired image data The control unit (processor 202) can perform fingerprint authentication, iris authentication, and face authentication. Further, the customer terminal 200a can acquire the voice data of the user via the microphone 207b, and the control unit (processor 202) can perform voiceprint authentication of the acquired voice data.

  The hardware configuration described above is an example of the customer terminal 200a, and the combination of components is appropriately determined. Of the above hardware configurations, unnecessary ones may be deleted. The customer terminals 200b,... Are the same as the customer terminal 200a.

Next, customer registration information according to the second embodiment will be described with reference to FIG. FIG. 5 is a diagram illustrating an example of customer registration information according to the second embodiment.
The customer registration information 500 is information on a customer who purchases a ticket, and is used for identity verification at the time of ticket purchase and authentication at the time of ticket use. The customer registration information 500 is information stored in a storage unit such as the nonvolatile memory 204 of the customer terminal 200a.

  The customer registration information 500 includes items of customer ID, group ID, representative flag (ON / OFF), companion flag (ON / OFF), personal information, and biometric information. Information given by the server 100 is registered in the items of customer ID, group ID, representative flag (ON / OFF), and companion flag (ON / OFF). In addition, information input by the customer is registered in the items of personal information and biometric information. The information included in the customer registration information 500 is an example, and other information may be included.

Information for identifying a customer is registered in the item of customer ID. The customer ID is information uniquely given from the server 100 to each customer.
In the group ID item, information for identifying a group to which the customer belongs is registered. For example, when the representative purchases four tickets for one representative and three accompanying persons, the same group ID is assigned from the server 100 to the customer registration information 500 of each of the four persons. Here, the representative refers to a person who purchases a ticket. When the customer belongs to a plurality of groups, the customer registration information 500 includes a plurality of group IDs.

  In the item of the representative flag, information indicating whether or not it is a representative is registered. For example, “ON” is registered in the representative flag when the customer indicated by the customer ID is a representative, and “OFF” is registered in the representative flag when the customer indicated by the customer ID is not a representative.

  Information indicating whether or not the person is a companion is registered in the companion flag item. For example, “ON” is registered in the companion flag when the customer indicated by the customer ID is a companion, and “OFF” is registered in the companion flag when the customer indicated by the customer ID is not a companion.

  The items of personal information include items of customer name, date of birth / age, address, and e-mail address. The customer name is registered in the item of customer name. The date of birth / age of the customer is registered in the item of birth / age. The address of the customer is registered in the address field. The customer's email address is registered in the email address field.

Of the items of personal information, only the representative must be registered for the date of birth / age, address, and e-mail address, and optional items may be registered for accompanying persons.
In the biometric information item, at least one or more biometric information is registered. For example, the fingerprint of the customer is registered in the item of biometric information A. In the biometric information B, the customer's iris is registered. In the biometric information C, customer vein information is registered.

  Here, registration of each item of the customer registration information 500 will be described. The customer accesses the server 100 using the customer terminal 200a and inputs personal information from the input form of the ticket sales site. Further, the customer uses the biosensor 210 to acquire his / her biometric information in the customer terminal 200a. The customer transmits personal information and biometric information to the server 100 together with the registration request. The server 100 receives personal information and biometric information together with a registration request from the customer terminal 200a. The server 100 generates a customer ID and transmits it to the customer terminal 200a. Further, when the server 100 also receives a companion registration request from the customer terminal 200a, the server 100 generates a group ID together with the customer ID, registers the representative flag and the companion flag, and transmits the group ID to the customer terminal 200a. Thus, each item is registered, and customer registration information 500 is stored in the storage unit of the customer terminal 200a.

  If the companion does not own the customer terminal 200a, the representative can also input the personal information and biometric information of the companion on behalf of the representative. When the representative inputs proxy information, the representative customer registration information 500 and the accompanying customer registration information 500 are stored in the storage unit of the representative customer terminal 200a.

Next, ticket information according to the second embodiment will be described with reference to FIG. FIG. 6 is a diagram illustrating an example of ticket information according to the second embodiment.
The ticket information 510 is information for identifying a ticket purchased by the customer. The ticket information 510 is information stored in a storage unit such as the nonvolatile memory 204 of the customer terminal 200a after the purchase of the ticket is confirmed.

Ticket information 510 includes items of ticket ID and box office information. Note that the information included in the ticket information 510 is an example, and other information may be included.
Information for identifying a ticket is registered in the ticket ID item. The ticket ID is information uniquely given from the server 100 to each ticket.

  The box office information items include box office ID, box office date, and seat information items. Information for specifying a box office is registered in the box for the box office ID. The performance ID is not limited to a number or a symbol, but may be a performance name or the like. The date of the performance is registered in the box for the performance date. In addition, when the same performance is held at different times on the same date, it is possible to register the time for the event. In the seat information item, information indicating the seat position of the customer viewing the performance is registered. For example, the floor number, the seat rank (S seat, A seat, B seat, etc.), the number of rows, the number, etc. are registered as seat information. The server 100 presents the box office ID, the box office date, and the seat information at the ticket sales site. The customer can select the performance ID, performance date and seat information of the ticket to be purchased at the ticket sales site.

Next, sales management information according to the second embodiment will be described with reference to FIG. FIG. 7 is a diagram illustrating an example of sales management information according to the second embodiment.
The sales management information 550 is information for managing ticket sales and ticket usage status. The sales management information 550 is information stored in a storage unit such as the database 150 that can be accessed from the server 100.

  Sales management information 550 is information in which representative data 551 and companion data 552 and 553 are associated with each other. In the sales management information 550, it is assumed that representative data 551 and companion data 552 and 553 having the same group ID belong to the same group. The sales management information 550 is an example of a data structure when the representative purchases a total of three tickets of the representative person's ticket and two accompanying persons (accompanying person A and accompanying person B). This is merely an example of the data structure, and the correspondence may be determined by pointing the accompanying data 552, 553 from the representative data 551 with a pointer, or other data structures may be used.

The representative data 551 is information for managing ticket sales and ticket usage statuses of representatives (customers who purchase tickets).
The representative data 551 includes items of application ID, ticket winning flag (ON / OFF), customer ID (representative), group ID, representative flag (ON), and companion flag (OFF). Representative data 551 includes ticket ID, ticket valid flag (ON / OFF), performance information, entrance gate A passage flag (ON / OFF), entrance gate B passage flag (ON / OFF), sales information, personal information. (Representative) and biometric information (Representative) items are included.

  Information for identifying an application for ticket purchase is registered in the application ID item. For example, when the representative performs the ticket application process a plurality of times, different application IDs are registered for each application, and different sales management information 550 is generated.

  In the item of the ticket win flag (ON / OFF), information indicating whether or not the ticket for which the customer has applied for purchase has been won (obtains the right to purchase the ticket) is registered. For example, “ON” is registered in the ticket winning flag when the ticket is won, and “OFF” is registered in the ticket winning flag when the ticket is not won. The customer can acquire the ticket after winning the ticket and receiving the permission for the ticket price through biometric authentication.

In the item of customer ID, the customer ID of the representative who is the customer who purchased the ticket is registered.
In the group ID item, information indicating a group to which the representative belongs is registered.
In the representative flag item, since the customer indicated by the customer ID is the representative, “ON” is registered in the representative flag.

Since the customer indicated by the customer ID is not a companion in the companion flag item, “OFF” is registered in the companion flag.
When the representative purchases only his / her ticket (when the number of purchased tickets is one), “none” is set as the group ID, representative flag, and companion flag values. Further, when the number of purchased tickets is one, there is no companion data associated with the representative data.

Information for identifying the purchased ticket is registered in the ticket ID field.
Information indicating whether the ticket is valid is registered in the ticket valid flag field. For example, when the server 100 determines that the biometric information held by the customer terminal 200a matches the biometric information registered in advance in the database 150, the server 100 validates the ticket and registers “ON” in the ticket valid flag. If the server 100 determines that the biometric information held by the customer terminal 200a does not match the biometric information registered in advance in the database 150, the server 100 registers the ticket as invalid and registers “OFF”.

  The coincidence of biometric information includes not only the case where the two pieces of biometric information to be compared completely coincide, but also the case where the similarity between the two pieces of biometric information is measured and determined to satisfy a predetermined similarity.

In the box for the box office information, information on the box office for which the representative applied for ticket purchase is registered. Each item included in the box office information is the same as the box office information included in the ticket information 510.
When there are a plurality of tickets applied by the representative, the seat information in the representative data 551 includes a plurality of seat information.

  Information indicating whether or not the vehicle has passed the entrance gate A is registered in the entry gate pass flag. For example, “ON” is registered in the entrance gate A passage flag when the customer passes through the entrance gate A, and “OFF” is registered in the entrance gate A passage flag when the customer has not passed through the entrance gate A. Information indicating whether or not the vehicle has passed the entrance gate B is registered in the entry gate B passage flag item. For example, “ON” is registered in the entrance gate B passage flag when the customer passes through the entrance gate B, and “OFF” is registered in the entrance gate B passage flag when the customer has not passed through the entrance gate B. The passing flags corresponding to the entrance gate A and the entrance gate B are only an example. The sales management information 550 can manage a passing flag corresponding to N entrance gates for each customer.

  The item of sales information includes a payment completion flag (ON / OFF), card information, a payment amount, and a payment date. Information indicating whether or not the ticket purchase price has been deposited is registered in the item of the deposited flag. For example, “ON” is registered in the deposited flag when the ticket purchase price is deposited, and “OFF” is registered in the deposited flag when the ticket is not deposited. In the item of card information, card information used by the representative when depositing the ticket purchase price is registered. In the deposit amount field, the deposited ticket purchase price is registered. In the item of deposit date, the date of deposit is registered.

The personal information of the representative is registered in the item of personal information. The personal information is the same as the personal information included in the customer registration information 500.
The biometric information of the representative is registered in the biometric information item. The biometric information is the same as the biometric information included in the customer registration information 500.

  The accompanying person data 552 includes items of customer ID (accompanying person A), group ID, representative flag (OFF), and accompanying person flag (ON). The representative data 551 includes a ticket ID, a ticket information transfer completed flag (ON / OFF), a ticket valid flag (ON / OFF), a box office information, an entrance gate A passage flag, an entrance gate B passage flag, personal information (accompanied). Person A) and biometric information (accompanying person A).

The companion data 552 will be described with respect to differences from the representative data 551.
The customer ID of the companion A is registered in the item of customer ID. In the group ID item, the same group ID as the representative is registered. Since the customer indicated by the customer ID is not a representative, “OFF” is registered in the representative flag in the representative flag item. In the companion flag item, since the customer indicated by the customer ID is a companion, “ON” is registered in the companion flag.

  Information indicating whether or not the ticket information has been transferred from the representative to the accompanying person is registered in the item of the ticket information transfer completed flag. For example, “ON” is registered in the ticket information transfer flag when the ticket is transferred from the representative to the companion, and “OFF” is registered in the ticket information transfer flag when the ticket is not transferred.

The companion data 553 is the same as the companion data 552, and thus the description thereof is omitted.
Thus, the server 100 manages the ticket information of each customer using the sales management information 550. The server 100 can manage ticket validity and entrance gate passage status for each customer. Further, the server 100 can manage the customer's biometric information and the customer's ticket on a one-to-one basis using the sales management information 550, and can prevent spoofing and resale.

Next, the pre-registration process of the second embodiment will be described with reference to FIG. FIG. 8 is a diagram illustrating an example of a flowchart of pre-registration processing according to the second embodiment.
The pre-registration process is a process in which the customer terminal 200a receives input of personal information and biometric information from a customer via the touch panel 206, and registers the personal information and biometric information.

  The control unit (processor 202) of the customer terminal 200a accesses the ticket sales site provided by the server 100, displays an input form, receives input from the customer, and executes pre-registration processing. Here, it is assumed that the customer (representative) who purchases the ticket operates the customer terminal 200a. The customer terminal 200b,... Can execute the same process.

  [Step S11] The control unit accepts an operation from the representative via the touch panel 206, accesses the ticket sales site provided by the server 100, and displays a registration information input form on the display 205. It is assumed that the registration information input form displays a format for inputting personal information and biometric information to the customer.

[Step S12] The control unit receives input of personal information of the representative via the touch panel 206.
[Step S13] The control unit accepts input of representative biometric information via the biosensor 210 or the like.

  [Step S14] The control unit determines whether a companion is registered. In addition, the control part can determine the presence or absence of the companion's registration by receiving the selection about the presence or absence of the companion in the registration information input form. The control unit proceeds to step S15 when the companion is registered, and proceeds to step S17 when the companion is not registered.

For example, when the accompanying person does not have the customer terminal 200a or when the accompanying person cannot operate the customer terminal 200a, the representative can input on behalf.
[Step S15] The control unit receives input of personal information of the accompanying person via the touch panel 206.

[Step S16] The control unit receives an input of the accompanying person's biological information via the biological sensor 210 or the like.
[Step S <b> 17] The control unit transmits the received registration request for personal information and biometric information to the server 100. In other words, the control unit transmits personal information and biometric information to the server 100 together with the registration request.

  In addition, a control part transmits the personal information and biometric information of only a representative, when the input only of a representative is received (in the case of "NO" in determination of step S14). Moreover, a control part transmits the personal information and biometric information of a representative and a companion, when the input of a representative and a companion is received (in the case of "YES" in determination of step S14).

  [Step S18] The control unit receives the customer ID from the server 100. In addition, a control part receives customer ID of only a representative from the server 100, when transmitting the personal information and biometric information of only the representative in step S17. Further, when the personal information and biometric information of the representative and the accompanying person are transmitted in step S <b> 17, the control unit receives the customer ID and the group ID of the representative and the accompanying person from the server 100.

  [Step S19] The control unit stores the customer ID received from the server 100 and the received personal information and biometric information as customer registration information 500 in a storage unit such as the nonvolatile memory 204 of the customer terminal 200a.

[Step S20] The control unit displays a registration completion screen on the display 205, and ends the process.
Thus, the customer terminal 200a stores the personal information and the biometric information that have been accepted as customer registration information 500.

  The pre-registration process is an example of a process in which the representative acts as a proxy for the registration of the personal information and biometric information of the accompanying person, and the personal information and biometric information may be registered by other methods. For example, instead of registering the representative and the companion at the same time, it may be a process of accepting registration for the companion later.

Next, sales management information generation processing of the second embodiment will be described with reference to FIG. FIG. 9 is a diagram illustrating an example of a flowchart of sales management information generation processing according to the second embodiment.
The sales management information generation process is a process in which the server 100 receives a registration request from the customer terminal 200a and generates sales management information 550.

The control unit 110 (processor 111) of the server 100 receives a registration request from the customer terminal 200a and executes sales management information generation processing.
[Step S31] The control unit 110 receives a registration request for personal information and biometric information from the customer terminal 200a.

  [Step S32] The control unit 110 determines whether or not a companion is registered. The control part 110 determines with the registration of a companion, when receiving the personal information and biometric information of a representative and a companion from the customer terminal 200a. The control unit 110 proceeds to step S33 when the companion is registered, and proceeds to step S35 when the companion is not registered.

[Step S33] The control unit 110 generates customer IDs for the representative and the accompanying person.
The control part 110 can generate | occur | produce the identification information which does not overlap as customer ID by combining a number and a character, and allocating it to each customer (representative, companion).

  [Step S34] The control unit 110 generates a group ID. The control unit 110 assigns a unified group ID to the representative and the accompanying person. The control unit 110 combines numbers and letters to generate identification information that does not overlap with other groups as a group ID.

[Step S35] The control unit 110 generates a customer ID of the representative.
[Step S36] The control unit 110 generates sales management information 550 based on the received information, and stores it in a storage unit such as the database 150 accessible from the server 100.

  [Step S37] The control unit 110 transmits the generated customer ID to the customer terminal 200a, and ends the process. Note that when the customer ID of only the representative is generated (in the case of “NO” in the determination of step S32), the control unit 110 transmits only the customer ID of the representative to the customer terminal 200a and ends the process. Moreover, the control part 110 produces | generates the customer ID of a representative and a companion, and when produced | generated group ID (in the case of "YES" in determination of step S32), the produced customer ID and group ID are made into customer terminal 200a. To finish the process.

Next, the ticket application process of the second embodiment will be described with reference to FIG. FIG. 10 is a diagram illustrating an example of a flowchart of ticket application processing according to the second embodiment.
The ticket application process is a process in which the customer terminal 200a receives input of ticket purchase information from a customer via the touch panel 206 and transmits it to the server 100.

  The control unit (processor 202) of the customer terminal 200a accesses the ticket sales site provided by the server 100, displays a ticket purchase information input form, receives input from the customer, and executes ticket application processing. The customer terminal 200b,... Can execute the same process.

  [Step S41] The control unit receives an operation from the representative via the touch panel 206, accesses the ticket sales site provided by the server 100, and displays a ticket purchase information input form on the display 205. It is assumed that the ticket purchase information input form displays a format for inputting ticket purchase information to the customer. For example, the ticket purchase information input form is a screen on which a customer (representative) can select and input a box office ID (box office name), a box office date, seat information, the number of tickets, and the like.

[Step S42] The control unit receives ticket purchase information (representative customer ID, representative biometric information, performance information, number of tickets) via the touch panel 206.
[Step S43] The control unit determines whether or not an application for a plurality of tickets has been received. The control unit proceeds to step S44 when an application for a plurality of tickets is accepted, and proceeds to step S45 when an application for a plurality of tickets is not accepted.

  [Step S44] The control unit receives a customer ID (or group ID) of the accompanying person. At this time, the control unit displays on the display 205 a screen that prompts input of the customer ID (or group ID) of the accompanying person.

  [Step S45] The control unit transmits ticket purchase information to the server 100. The control unit also transmits the customer ID (or group ID) of the accompanying person to the server 100 when purchasing a plurality of tickets (in the case of “YES” in the determination in step S43).

[Step S46] The control unit determines whether or not an application permission response has been received from the server 100.
The control unit proceeds to step S47 when the application permission response is received, and proceeds to step S48 when not received.

  [Step S47] The control unit displays an application permission screen on the display 205, and ends the process. The application permission screen is a screen for notifying the customer that the application for ticket purchase is completed. On the application permission screen, for example, a message such as “Acceptance of ticket application from the customer has been completed. Notification of winning / disappointing ticket is scheduled to be sent on XX month and XX days. Please wait.” It is a screen.

  [Step S48] The control unit displays an application unavailable screen on the display 205, and ends the process. The application impossible screen is a screen for informing the customer that an application for ticket purchase cannot be accepted. For example, the “Cannot accept application for a ticket from a customer. We are not accepting applications for the same-day entertainment ticket from the same customer. Please apply for another entertainment.” This is a screen that displays a message such as "Please."

Next, the ticket application determination process of the second embodiment will be described with reference to FIG. FIG. 11 is a diagram illustrating an example of a flowchart of ticket application determination processing according to the second embodiment.
The ticket application determination process is a process in which the server 100 receives ticket purchase information from the customer terminal 200a and determines whether or not a ticket purchase application is possible.

The control unit 110 (processor 111) of the server 100 receives ticket purchase information from the customer terminal 200a and executes ticket application determination processing.
[Step S51] The control unit 110 receives ticket purchase information (representative customer ID, representative biometric information, performance information, number of tickets) from the customer terminal 200a.

  [Step S52] The control unit 110 determines whether or not the same biological information has been registered for the same entertainment. Specifically, the control unit 110 compares the received biometric information with the biometric information stored in advance in the sales management information 550, and determines whether or not the same biometric information is registered in the same entertainment ID. To do. Thereby, the control part 110 can prevent the same customer purchasing a ticket redundantly with respect to the same entertainment.

The control unit 110 proceeds to step S53 when the same biometric information has not been registered, and proceeds to step S54 when the same biometric information has been registered.
[Step S53] The control unit 110 transmits an application permission response to the customer terminal 200a, and ends the process.

[Step S54] The control unit 110 transmits an application impossible response to the customer terminal 200a, and ends the process.
Next, ticket purchase processing according to the second embodiment will be described with reference to FIG. FIG. 12 is a diagram illustrating an example of a flowchart of ticket purchase processing according to the second embodiment.

  The ticket purchase process is a process in which the customer terminal 200a receives a ticket win notification from the server 100, receives an input for ticket purchase, and transmits the input information to the server 100.

  The control unit (processor 202) of the customer terminal 200a accesses the ticket information site provided by the server 100, displays the winning ticket information, and executes ticket purchase processing. The customer terminal 200b,... Can execute the same process.

  [Step S61] The control unit receives a ticket winning notification from the server 100, and displays a winning notification screen on the display 205. The ticket winning notification is a notification for notifying the customer (representative) who applied for ticket purchase to the customer who has the right to purchase the ticket, and is transmitted from the server 100 to the customer terminal 200a. The winning notification screen will be described later with reference to FIG.

  The server 100 transmits a ticket defeat notification to the customer terminal 200a to the customer who has not obtained the right to purchase the ticket. The description of the processing when the control unit receives the ticket defeat notification is omitted.

[Step S62] The control unit accepts input from the customer (representative) via the touch panel 206, and accesses the winning ticket confirmation site displayed on the winning notification screen.
[Step S63] The control unit accesses the winning ticket confirmation site and displays a ticket purchase screen on the display 205. The ticket purchase screen is a screen that presents box office information, ticket purchase price, payment method of ticket purchase price, and the like.

  [Step S64] The control unit executes a deposit process. Note that the deposit process may be a process of depositing a ticket purchase price by inputting card information and a deposit amount, etc., a process of depositing a ticket purchase price using various electronic money, etc. The process of depositing by this method may be used.

  Note that the control unit may perform age confirmation according to the amount to be deposited before executing the deposit process. For example, when the ticket purchase price is 100,000 yen or more, the control unit may execute a process of confirming the consent of the guardian with respect to a customer whose age is less than 20 years.

[Step S65] The control unit transmits the biometric information stored in the storage unit of the customer terminal 200a to the server 100.
[Step S66] The control unit determines whether a purchase permission response is received from the server 100. The control unit proceeds to step S67 when the purchase permission response is received, and proceeds to step S68 when the purchase permission response is not received.

  [Step S67] The control unit displays a representative ticket confirmation screen on the display 205. The representative ticket confirmation screen is a screen for confirming a ticket purchased by the representative. The representative ticket confirmation screen will be described later with reference to FIG.

  [Step S68] The control unit displays a non-purchasable screen on the display 205, and ends the process. The purchase impossible screen is a screen for notifying the customer that the ticket cannot be purchased. The non-purchasable screen is, for example, a screen that displays a message such as “The ticket cannot be purchased because the payment process cannot be confirmed by the customer”.

  [Step S69] The control unit proceeds to step S70 when a ticket permitted to be purchased does not include a companion ticket, and proceeds to step S71 when the ticket includes a companion ticket.

[Step S70] The control unit stores the ticket information of the representative in the storage unit of the customer terminal 200a.
[Step S71] The control unit proceeds to step S72 when a ticket transfer instruction for the accompanying person is accepted, and proceeds to step S73 when the transfer instruction is not accepted.

[Step S <b> 72] The control unit receives a ticket transfer instruction for the accompanying person via the touch panel 206, and transmits the received ticket transfer instruction to the server 100.
[Step S73] The control unit receives an instruction to save a companion ticket via the touch panel 206, and stores the representative and companion ticket information in the storage unit of the customer terminal 200a. For example, if the companion does not have the customer terminal 200a or cannot perform the operation, the companion's ticket can be stored in the customer terminal 200a possessed by the representative.

  [Step S74] The control unit displays a ticket purchase completion screen and ends the process. The ticket purchase completion screen is a screen for notifying the customer that the ticket purchase is completed. The ticket purchase completion screen is, for example, “The ticket you purchased is concert name“ XXX2013 ”and the number of purchases is 4. The ticket with seat number X was transferred to companion X. Thank you for the purchase.” It is a screen which displays words, such as.

Next, the ticket purchase determination process of the second embodiment will be described with reference to FIG. FIG. 13 is a diagram illustrating an example of a flowchart of ticket purchase determination processing according to the second embodiment.
The ticket purchase determination process is a process in which the server 100 transmits a ticket win notification to the customer terminal 200a and determines whether or not the ticket purchase accepted from the customer terminal 200a is acceptable.

The control unit 110 (processor 111) of the server 100 transmits a ticket winning notification to the customer terminal 200a, and executes a ticket purchase determination process.
[Step S81] The control unit 110 transmits a ticket winning notification to the representative customer terminal 200a.

[Step S82] The control unit 110 receives access to the winning ticket confirmation site from the customer terminal 200a.
[Step S83] The control unit 110 presents a ticket purchase screen to the customer terminal 200a.

  [Step S <b> 84] The control unit 110 determines whether or not the payment processing for the ticket purchase price by the representative has been completed. The controller 110 proceeds to step S85 when the deposit process is completed, and proceeds to step S87 when the deposit process is not completed.

[Step S85] The control unit 110 proceeds to step S86 when the biological information of the representative is received, and proceeds to step S87 when not received.
[Step S86] The control unit 110 proceeds to step S88 if the received representative biometric information matches the representative biometric information registered in the sales management information 550, and proceeds to step S87 if not.

  The coincidence of the biometric information includes not only the case where the biometric information to be compared completely coincides but also the case where the similarity of the feature data or the like of the biometric information to be compared is a predetermined value or more. In other words, the case where the biometric information matches means that the biometric information registered in advance is compared with the received biometric information to determine that they are the same person and biometric authentication is permitted. The same applies to the following.

  [Step S87] The control unit 110 transmits a purchase failure response to the customer terminal 200a, and ends the process. Note that the control unit 110 can transmit the reason why the ticket purchase process is determined to be impossible together with the purchase failure response. For example, the reason why the control unit 110 determines that the purchase such as “cannot confirm the deposit process” is impossible is transmitted to the customer terminal 200a. The customer terminal 200a displays a purchase impossible screen based on the received reason.

[Step S88] The control unit 110 transmits a purchase permission response to the customer terminal 200a.
[Step S89] The control unit 110 proceeds to step S90 when a ticket transfer instruction for a companion is received from the customer terminal 200a, and proceeds to step S91 when a transfer instruction is not received.

  [Step S90] The controller 110 executes a ticket transfer process. The ticket transfer process is a process of transferring a ticket to a companion. The ticket transfer process will be described later with reference to FIG.

  [Step S91] The control unit 110 transmits the ticket ID to the customer terminal 200a. The customer terminal 200a receives the ticket ID and stores it as the ticket ID of the ticket information 510.

[Step S <b> 92] The control unit 110 sets the deposited flag of the representative data 551 to “ON” and ends the process.
Next, ticket transfer processing according to the second embodiment will be described with reference to FIG. FIG. 14 is a diagram illustrating an example of a flowchart of ticket transfer processing according to the second embodiment.

  The ticket transfer process is a process of transferring a designated ticket to a designated companion when the server 100 receives a ticket transfer instruction from the customer terminal 200a. Here, it is assumed that the person to whom the ticket is transferred is the accompanying person A, and the accompanying person A uses the customer terminal 200b.

The ticket transfer process is a process executed by the control unit 110 (processor 111) of the server 100 in step S90 of the ticket purchase determination process.
[Step S101] The control unit 110 transmits a ticket transfer notification to the designated customer terminal 200b of the accompanying person. For example, when receiving the transfer instruction for the companion A, the control unit 110 obtains the mail address of the companion A from the personal information included in the companion data 552 and sends a ticket transfer notification to the mail address of the companion A. Send. The companion A receives a ticket transfer notification using the customer terminal 200b and displays a transfer notification screen. The transfer notification screen will be described later with reference to FIG.

[Step S102] The control unit 110 accepts access to the ticket confirmation site from the customer terminal 200a.
[Step S <b> 103] The control unit 110 displays an instruction to transmit the biometric information of the accompanying person on the ticket confirmation site.

  The companion displays the transfer ticket confirmation screen on the customer terminal 200b, confirms the biometric information transmission instruction displayed on the transfer ticket confirmation screen, and instructs the server 100 to transmit the biometric information. The transfer ticket confirmation screen will be described later with reference to FIG.

[Step S104] The control unit 110 proceeds to step S105 when the biological information of the accompanying person is received, and proceeds to step S109 when not received.
[Step S105] The control unit 110 determines whether or not the biometric information received from the customer terminal 200b matches the biometric information of the accompanying person A registered in the sales management information 550. The control unit 110 proceeds to step S106 when the biometric information matches, and proceeds to step S109 when the biometric information does not match.

  [Step S106] The control unit 110 transmits the ticket information to be transferred to the accompanying customer's customer terminal 200b. The control unit 110 also assigns a ticket ID to the transfer target ticket.

  [Step S <b> 107] The control unit 110 registers the performance information included in the ticket information to be transferred in the accompanying person data 552. For example, the control unit 110 registers the box office information included in the ticket information instructed to be transferred by the representative in the box office information of the accompanying person data 552, and uses the ticket ID given in step S106 as the ticket ID of the accompanying person data 552. sign up.

[Step S108] The control unit 110 sets the ticket transfer completed flag of the companion data 552 included in the sales management information 550 to “ON”, and ends the process.
[Step S109] The control unit 110 transmits an authentication failure response to the accompanying customer's customer terminal 200b, and ends the process. The customer terminal 200b receives an authentication failure response from the server 100 and displays a notification that the ticket cannot be issued.

  Next, admission determination processing according to the second embodiment will be described with reference to FIGS. 15 and 16. FIG. 15 is a diagram illustrating an example of a flowchart of admission determination processing according to the second embodiment (part 1). FIG. 16 is a diagram illustrating an example of a flowchart of admission determination processing according to the second embodiment (part 2).

  The entrance determination process is a process in which the server 100 determines the customer's entrance based on information transmitted from the authentication devices 300a, 300b,. Here, it is assumed that the customer has the customer terminal 200a and the authentication devices 300a, 300b,... Read information from the customer terminal 200a. Further, when transmitting information to the server 100, the authentication devices 300a, 300b,... Transmit information (for example, authentication device identification information) that can identify the authentication devices 300a, 300b,. Shall.

The control unit 110 (processor 111) of the server 100 receives the customer ID and the ticket ID from the authentication device 300a, and executes an entrance determination process.
[Step S111] The control unit 110 determines whether or not the customer registration information 500 and ticket information are received (authentication request is received) from the authentication device 300a installed at the entrance gate A411. Note that the authentication device 300a reads the customer registration information 500 and the ticket information 510 from the customer terminal 200a and transmits them to the server 100.

The control unit 110 proceeds to step S112 when receiving, and proceeds to step 123 when not receiving.
[Step S112] The control unit 110 determines whether or not the sales management information 550 is registered for the customer ID and the ticket ID included in the information received in step S111. The control unit 110 proceeds to step S113 when there is no registration, and proceeds to step S114 when there is registration.

  [Step S113] The control unit 110 notifies the authentication device 300a installed at the entrance gate A411 that the entrance is impossible, and sets the ticket valid flag of the sales management information 550 to “OFF”.

  The attendant confirms the authentication device 300a and informs the customer that the ticket stored in the customer terminal 200a cannot be authenticated and cannot be entered. When the authentication device 300a is a gate device with a door that can be opened and closed, the control unit 110 instructs the authentication device 300a to close the door.

[Step S114] The control unit 110 sets the entrance gate A passage flag corresponding to the ticket ID to “ON” in the sales management information 550.
[Step S115] The control unit 110 notifies the admission permission to the authentication device 300a installed in the entrance gate A411. The attendant confirms the authentication device 300a, informs the customer that the authentication of the ticket stored in the customer terminal 200a is permitted, and causes the customer to enter from the entrance gate A411. When the authentication device 300a is a gate device with a door that can be opened and closed, the control unit 110 instructs the authentication device 300a to open the door.

  [Step S116] The control unit 110 determines whether or not the type of seat information included in the received ticket information 510 is “S”. The control unit 110 proceeds to step S117 when the type of seat information is “S”, and proceeds to step S122 when the type is not “S”.

  [Step S117] The control unit 110 determines whether or not the customer registration information 500 including biometric information has been received (received an authentication request) from the authentication device 300b installed at the entrance gate B412. Note that the authentication device 300b reads the customer registration information 500 and the ticket information 510 from the customer terminal 200a and transmits them to the server 100. The control unit 110 proceeds to step S118 when the customer registration information 500 including biometric information is received, and returns to step S117 when it is not received.

  [Step S118] The control unit 110 determines whether or not the biometric information received in step S117 matches the biometric information registered in the sales management information 550. The control unit 110 proceeds to step S119 when the biometric information matches, and proceeds to step S121 when the biometric information does not match.

[Step S119] The control unit 110 sets the entrance gate B passage flag corresponding to the customer ID included in the information received in step S117 to “ON”.
[Step S120] The control unit 110 notifies the admission permission to the authentication device 300b installed in the entrance gate B412. The attendant confirms the authentication device 300b, informs that the authentication of the ticket stored in the customer terminal 200a is permitted, and allows the customer to enter from the entrance gate B412. When the authentication device 300b is a gate device with a door that can be opened and closed, the control unit 110 instructs the authentication device 300b to open the door.

  [Step S121] The control unit 110 notifies the authentication device 300b installed at the entrance gate B412 that the entrance is impossible, and sets the ticket valid flag of the sales management information 550 to “OFF”.

  The attendant confirms the authentication device 300b and informs the customer that the ticket stored in the customer terminal 200a cannot be authenticated and cannot be entered. When the authentication device 300b is a gate device with a door that can be opened and closed, the control unit 110 instructs the authentication device 300b to close the door.

[Step S122] The control unit 110 deletes the personal information and biometric information corresponding to the received customer ID, and ends the process.
[Step S123] The control unit 110 receives the biometric information and date of birth of the customer from the authentication device 300a (or from an information processing device used by a staff member who monitors the authentication device 300a). When the customer forgets the customer terminal 200a storing the customer registration information 500 and the ticket information 510, the customer can obtain biometric information from the customer's body, enter the date of birth, and authenticate the entrance to the entertainment venue 410. It shall be possible.

  [Step S124] The control unit 110 determines whether or not the biometric information and date of birth received in step S123 match the information registered in the sales management information 550. The control unit 110 proceeds to step S125 when the information matches the registered information, and proceeds to step S126 when the information does not match.

  In addition, the process of step S123 and step S124 can be suitably changed according to the operation regarding the entrance of the entertainment venue 410. For example, the control unit 110 receives two or more types of biological information (for example, iris and fingerprint) and determines whether or not all the biological information matches the biological information registered in the sales management information 550. It may be one type of biological information. In addition, the control unit 110 may register a password or the like in advance in the sales management information 550 and authenticate using a password set for each customer instead of the date of birth.

  [Step S125] The control unit 110 extracts entertainment information corresponding to the biometric information from the sales management information 550, and issues an instruction to print the entertainment information to the authentication device 300a (or an information processing device used by a staff member who monitors the authentication device 300a). To issue a ticket reissue or print ticket information. Note that the ticket reissuance may be to lend a small terminal on which the ticket information is recorded to the customer, or may be replaced with another ticket reissue. The ticket information printing instruction may be an instruction to print the ticket information on paper to a printer in the vicinity of the authentication device 300a, or the other may be instructed to print the ticket information.

  The attendant gives the reissued ticket or printed ticket information to the customer and permits entry. It is assumed that the customer is permitted to enter by presenting the reissued ticket or printed ticket information to the staff at each entrance gate.

  In order to further enhance security, it is also possible to attach a seal-type bracelet on which information that can identify the individual and ticket information is printed to the wrist of the visitor (customer who is the subject of ticket reissue). If the customer removes the bracelet, the attendant may not allow the customer to enter.

  [Step S126] The control unit 110 notifies the authentication device 300a installed at the entrance gate A411 that entry is impossible, sets the ticket valid flag of the sales management information 550 to “OFF”, and ends the process.

  The clerk confirms the authentication device 300a and informs the customer that he / she cannot enter because the biometric information of the customer cannot be authenticated. When the authentication device 300a is a gate device with a door that can be opened and closed, the control unit 110 instructs the authentication device 300a to close the door.

  [Step S127] The control unit 110 determines whether the type of seat information corresponding to the biological information received in step S123 is “S”. The control unit 110 proceeds to step S128 when the type of seat information is “S”, and proceeds to step S129 when the type is not “S”.

[Step S128] The control unit 110 sets the entrance gate A passage flag and the entrance gate B passage flag corresponding to the biological information received in step S123 to “ON”.
[Step S129] The control unit 110 sets the entrance gate A passage flag corresponding to the biological information received in step S123 to “ON”.

  [Step S130] The control unit 110 notifies the admission permission to the authentication device 300a installed in the entrance gate A411. The attendant confirms the authentication device 300a, tells the customer to present a reissue ticket at the entrance gate B412, and enters the customer through the entrance gate A411. When the authentication device 300a is a gate device with a door that can be opened and closed, the control unit 110 instructs the authentication device 300a to open the door.

[Step S131] The control unit 110 deletes the personal information and biometric information corresponding to the biometric information received in step S123, and ends the process.
As described above, the authentication devices 300a, 300b,... Installed at each entrance gate read the customer registration information 500 and the ticket information 510 from the customer terminal 200a, and transmit them to the server 100. Person, companion).

  The server 100 can set different security levels according to the authentication devices 300a, 300b,... Installed at the entrance gate. For example, the server 100 determines admission permission only by collating the customer ID and the ticket ID based on information received from the authentication device 300a installed at the entrance gate A411. Further, the server 100 determines admission permission by collating biometric information based on the information received from the authentication device 300b installed in the admission gate B412. Thereby, the server 100 can make the security of the admission permission determination in the entrance gate B412 higher than the entrance gate A411.

  In other words, the server 100 receives an authentication request from each of the plurality of authentication devices 300a, 300b,..., And transmits an admission permission notification (authentication permission notification) according to the authentication device identification information included in the received authentication request. Conditions (authentication permission conditions) can be different.

Next, the winning notification screen of the second embodiment will be described with reference to FIG. FIG. 17 is a diagram illustrating an example of a winning notification screen according to the second embodiment.
The winning notification screen 610 is a screen in which the customer terminal 200 a receives a ticket winning notification from the server 100 and displays the contents of the ticket winning notification on the display 205.

  The winning notification screen 610 is a screen for notifying the customer who applied for ticket purchase that the ticket has been won. The winning notification screen 610 includes access information (URL: Uniform Resource Locator) to the winning ticket confirmation site.

  The customer terminal 200a displaying the winning notification screen 610 receives an input from the customer to access the winning ticket confirmation site, and accesses the winning ticket confirmation site provided by the server 100. After accessing the winning ticket confirmation site, the customer terminal 200a displays a ticket purchase screen on the display 205.

  If the server 100 does not access the winning ticket confirmation site within a predetermined time after transmitting the ticket winning notification to the customer terminal 200a, the server 100 can invalidate the URL indicating the winning ticket confirmation site. Further, the server 100 can validate access to the winning ticket confirmation site only once.

Next, a representative ticket confirmation screen according to the second embodiment will be described with reference to FIG. FIG. 18 is a diagram illustrating an example of a representative ticket confirmation screen according to the second embodiment.
The representative ticket confirmation screen 620 is a screen presented to the customer who has completed the ticket purchase operation on the ticket purchase screen. The representative ticket confirmation screen 620 is a screen displayed on the display 205 when, for example, a customer who has completed a ticket purchase operation accesses a Web site provided by the server 100.

The representative ticket confirmation screen 620 is a screen on which box office information of tickets purchased by the customer (representative), the number of tickets, and the like are displayed.
The representative ticket confirmation screen 620 includes a display for selecting whether or not to transmit a ticket to a companion when there are a plurality of tickets purchased by the customer.

  For example, on the representative ticket confirmation screen 620, seat information of four tickets is displayed, the first one is displayed as “for representative”, and the second to fourth sheets are “accompanied” (accompanied) Displayed for the user). In addition, a “transfer” instruction button and a “save” instruction button are displayed in association with the companion seat information.

  When transferring a ticket to a companion, the customer can send an instruction to transfer the ticket to the companion to the server 100 by pressing a “transfer” instruction button. The server 100 receives the transfer instruction from the customer terminal 200a and transfers the ticket to the accompanying person. Further, in the customer terminal 200a displaying the representative ticket confirmation screen 620, the customer displays the customer ID registered as a companion by tapping the “accompaniment” column in a pull-down menu, etc. Person can be selected.

  When the customer does not transfer the ticket to the companion, the customer can save the companion's ticket information in the representative customer terminal 200a by pressing the “save” instruction button. For example, when the accompanying person cannot operate the portable terminal, the representative can also store the accompanying person's ticket together with the customer terminal 200a and receive authentication of the representative and the accompanying person at the time of entrance. When both the representative and companion tickets are stored in one terminal (customer terminal 200a), customer registration information 500 for each representative and companion is also stored in the same terminal (customer terminal 200a). And

  In this way, the authentication system 400 can individually select whether or not to transfer the ticket to the accompanying person. This reduces the labor of the customer (representative) who purchased the ticket to distribute a plurality of tickets. In addition, since the companion can receive the transfer of the electronic ticket, it is possible to save the trouble of receiving the ticket directly by hand from the representative. In addition, when a companion has a customer terminal 200b,..., Each member of the group can enter the individual customer terminal by storing his / her ticket in the individual customer terminal 200b,.

  Further, when an elderly person or a young child is a companion and does not have the customer terminal 200b, or when operation is difficult, the companion ticket is stored in the representative customer terminal 200a. As a result, even if a member includes a person who does not have a portable terminal or a person who is difficult to operate, a ticket (electronic ticket) can be used using the customer terminal 200a possessed by the representative.

Next, a transfer notification screen according to the second embodiment will be described with reference to FIG. FIG. 19 is a diagram illustrating an example of a transfer notification screen according to the second embodiment.
The transfer notification screen 630 is a screen displayed on the customer terminal 200b of the companion who has received the ticket transfer notification. The ticket transfer notification is transmitted from the server 100 to the customer terminal 200b.

  The transfer notification screen 630 is a screen for notifying the accompanying person that the ticket has been transferred from the representative. The transfer notification screen 630 includes access information (URL) to the ticket confirmation site.

  The customer terminal 200b displaying the transfer notification screen 630 receives input from the customer (accompanying person) to access the ticket confirmation site, and accesses the ticket confirmation site provided by the server 100. After accessing the ticket confirmation site, the customer terminal 200b displays a transfer ticket confirmation screen on the display 205.

  The server 100 can invalidate the URL indicating the ticket confirmation site when there is no access to the ticket confirmation site within a predetermined time after transmitting the ticket transfer notification to the customer terminal 200b. Further, the server 100 can validate access to the ticket confirmation site only once.

Next, a transfer ticket confirmation screen according to the second embodiment will be described with reference to FIG. FIG. 20 is a diagram illustrating an example of a transfer ticket confirmation screen according to the second embodiment.
The transfer ticket confirmation screen 640 is a screen displayed on the display 205 of the customer terminal 200b when accessing the ticket confirmation site displayed on the transfer notification screen 630.

  The transfer ticket confirmation screen 640 is a screen including a display for instructing a customer (accompanied person) to transmit biometric information stored in the customer terminal 200b. The transfer ticket confirmation screen 640 displays that the registration of the biometric information is confirmed and the box office information when the biometric information is received and authenticated by the server 100 after the biometric information is transmitted.

  The customer terminal 200b owned by the accompanying person stores the customer registration information 500 in advance, and transmits biometric information included in the customer registration information 500 to the server 100. When the information included in the sales management information 550 matches the biometric information transmitted from the customer terminal 200b, the server 100 transmits the ticket information 510 to be transferred to the customer terminal 200b. The customer terminal 200b receives the ticket information 510 from the server 100 and stores it in a storage unit such as the nonvolatile memory 204.

  The transfer ticket confirmation screen 640 may include a display of precautions when using a ticket. For example, the transfer ticket confirmation screen 640 may be a screen including the words “Please bring a mobile terminal that stores ticket information when you come to the venue. Ticket information will be confirmed at the entrance gate”. In addition, the transfer ticket confirmation screen 640 shows, “If you do not bring your mobile device, you can reissue ticket information by biometric authentication. It may be a screen including the word “.”. Note that the representative ticket confirmation screen 620 may also include a display of precautions when using a ticket, similar to the transfer ticket confirmation screen 640.

  In this way, the authentication system 400 manages customer personal information and biometric information in advance in the sales management information 550 of the server 100, and each of the ticket purchase application time, the ticket purchase time, and the ticket use time at the entrance gate. Authenticate customers at the time. Thereby, the authentication system 400 can reduce the purchase and use of a ticket by a person pretending to others for the purpose of resale, double sale of tickets, and the like.

  Also, the authentication system 400 can set different security levels at a plurality of entrance gates. For example, the authentication system 400 makes it necessary to authenticate a plurality of types of biometric information for a high-priced ticket or a high-ranked seat type ticket, and to authenticate only personal information for a low-priced ticket or a low-ranked seat type ticket. It becomes possible to do. As a result, the authentication system 400 can reduce the time for performing authentication at the entrance gate, and can secure security according to the ticket.

  The authentication system 400 can also store a companion's ticket on the representative mobile terminal as a countermeasure against a customer who does not have a mobile terminal or a customer who is not good at operating the mobile terminal. In addition, the authentication system 400 authenticates the customer's biometric information and the like as a countermeasure against the customer who has forgotten the portable terminal storing the ticket information 510 of the purchased ticket and the customer registration information 500 and has visited the entertainment venue 410. Reissue. In this way, the authentication system 400 can improve the convenience for the customer.

As described above, the authentication system 400 can improve the convenience of the customer who uses the ticket.
The above processing functions can be realized by a computer. In that case, a program describing the processing contents of the functions that the information processing device 30, the server 100, the customer terminals 10, 200a, 200b,... And the authentication devices 20, 300a, 300b,. By executing the program on a computer, the above processing functions are realized on the computer. The program describing the processing contents can be recorded on a computer-readable recording medium. Examples of the computer-readable recording medium include a magnetic storage device, an optical disk, a magneto-optical recording medium, and a semiconductor memory. The magnetic storage device includes a hard disk device (HDD), a flexible disk (FD), a magnetic tape, and the like. Optical discs include DVD, DVD-RAM, CD-ROM / RW, and the like. Magneto-optical recording media include MO (Magneto-Optical disk).

  When distributing the program, for example, a portable recording medium such as a DVD or a CD-ROM in which the program is recorded is sold. It is also possible to store the program in a storage device of a server computer and transfer the program from the server computer to another computer via a network.

  The computer that executes the program stores, for example, the program recorded on the portable recording medium or the program transferred from the server computer in its own storage device. The computer reads the program from its own storage device and executes processing according to the program. The computer can also read the program directly from the portable recording medium and execute processing according to the program. In addition, each time a program is transferred from a server computer connected via a network, the computer can sequentially execute processing according to the received program.

  In addition, at least a part of the processing functions described above can be realized by an electronic circuit such as a DSP, ASIC, or PLD.

DESCRIPTION OF SYMBOLS 10 Customer terminal 11,21,31 Control part 12,32 Storage part 13,23 Biometric information acquisition part 14 Display reception part 20 Authentication apparatus 22 Reading part 24 Display part 30 Information processing apparatus 33 Management information 50 Authentication system

Claims (7)

An authentication system including a customer terminal, an authentication device, and an information processing device,
The customer terminal is
A display reception unit for receiving input of customer personal information,
A biometric information acquisition unit that acquires biometric information of the customer;
A storage unit for storing the personal information and the biological information;
A controller that transmits the personal information and the biological information to the information processing apparatus,
The information processing apparatus includes:
A storage unit for storing the personal information and the biological information received from the customer terminal;
When the biometric information and the box office information are received with the ticket purchase request from the customer terminal, the biometric information stored with the ticket purchase request is compared with the biometric information stored in the storage unit, and biometric authentication is permitted. Sending a ticket purchase permission notification corresponding to the ticket purchase request to the customer terminal;
The first authentication request or the second authentication request received from the authentication device, and the biometric information stored in the storage unit and the biometric information included in the first authentication request or the second authentication request. When comparing and permitting biometric authentication, a control unit that transmits an authentication permission notification to the authentication device,
The authentication device
Control for transmitting the first authentication request or the second authentication request to the information processing apparatus and displaying an admission permission message on the display unit when the authentication permission notification is received from the information processing apparatus Comprising a part,
Authentication system. The authentication device
A reading unit for reading the biological information from the customer terminal;
A biometric information acquisition unit that acquires the biometric information from the customer;
The control unit of the authentication device includes:
An authentication request including the biometric information read from the customer terminal is the first authentication request,
An authentication request including the biometric information acquired from the customer is the second authentication request.
The authentication system according to claim 1. The information processing apparatus includes:
Management information for managing the personal information, the biological information, and the entertainment information in association with each other is stored in the storage unit,
The control unit of the information processing apparatus includes:
The biometric information received together with the ticket purchase request from the customer terminal and the biometric information read out from the management information are compared to allow biometric authentication, and the entertainment information received together with the ticket purchase request from the customer terminal and the When the entertainment information read from the management information is entertainment information about the same entertainment,
Sending a ticket purchase impossibility notification to the customer terminal;
The authentication system according to claim 1. The information processing apparatus includes:
When a plurality of seat information is included in the entertainment information received together with the ticket purchase request corresponding to the ticket purchase permission notification,
Accepting instructions from the customer terminal as to whether to transfer for each seat information,
Transmitting the box office information including the seat information received the instruction to transfer to another customer terminal,
The authentication system according to claim 1. The authentication system includes a plurality of authentication devices,
The control unit of the information processing device receives the first authentication request or the second authentication request from each of the plurality of authentication devices, and is included in the first authentication request or the second authentication request. According to the identification information of the authentication device, the condition for transmitting the authentication permission notification is different.
The authentication system according to claim 1. An authentication method in an authentication system including a customer terminal, an authentication device, and an information processing device,
The customer terminal is
Accepts customer personal information,
To obtain biometric information of customers
Storing the personal information and the biological information in a storage unit;
Transmitting the personal information and the biological information to the information processing apparatus;
The information processing apparatus includes:
Storing the personal information and the biological information received from the customer terminal in a storage unit;
When the biometric information and the box office information are received with the ticket purchase request from the customer terminal, the biometric information stored with the ticket purchase request is compared with the biometric information stored in the storage unit, and biometric authentication is permitted. Sending a ticket purchase permission notification corresponding to the ticket purchase request to the customer terminal;
The first authentication request or the second authentication request received from the authentication device, and the biometric information stored in the storage unit and the biometric information included in the first authentication request or the second authentication request. When comparing and permitting biometric authentication, an authentication permission notification is sent to the authentication device,
The authentication device
When the first authentication request or the second authentication request is transmitted to the information processing apparatus and the authentication permission notification is received from the information processing apparatus, an entry permission message is displayed on the display unit.
Authentication method. An information processing device capable of communicating with a customer terminal and an authentication device,
The information processing apparatus includes:
A storage unit for storing personal information and biometric information received from the customer terminal;
When the biometric information and the box office information are received with the ticket purchase request from the customer terminal, the biometric information stored with the ticket purchase request is compared with the biometric information stored in the storage unit, and biometric authentication is permitted. Sending a ticket purchase permission notification corresponding to the ticket purchase request to the customer terminal;
The first authentication request or the second authentication request received from the authentication device, and the biometric information stored in the storage unit and the biometric information included in the first authentication request or the second authentication request. When comparing and permitting biometric authentication, a control unit that transmits an authentication permission notification to the authentication device,
Information processing device.

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