JP2019045927A - Automatic transaction device, control method of automatic transaction device, and program - Google Patents

Abstract

To increase the accuracy of determining a left-untaken medium while suppressing power consumption in an automatic transaction device, a control method of the automatic transaction device, and a program.SOLUTION: An automatic transaction device includes: a medium discharge part for discharging a medium; a medium detection sensor for detecting the presence or absence of the medium discharged at the medium discharge part; a first customer sensor and a second customer sensor for detecting the presence of a customer; and a control part for obtaining detection results of the medium detection sensor, the first customer sensor, and the second customer sensor, as well as causing the medium discharge part to perform the medium discharge operation. The control part operates the first customer sensor, operates the second customer sensor after the medium discharge part performs the discharge operation (step S5), and stops the operation of at least the second customer sensor (step S11) when the medium detection sensor detects that the medium discharged in the medium discharge part is exhausted (step S9:YES).SELECTED DRAWING: Figure 5

Description

  The present invention relates to an automatic transaction apparatus provided with a customer sensor that detects the presence of a customer, a control method of the automatic transaction apparatus, and a program used for a computer of the automatic transaction apparatus.

  Conventionally, an automatic transaction apparatus has been proposed that determines whether a customer has forgotten to take out a medium such as a bill, a card, a receipt, a passbook, etc., and notifies the user or takes in the medium (for example, see Patent Documents 1 and 2) . Such an automatic transaction apparatus comprises a customer sensor that detects the presence of a customer, and a medium detection sensor that detects the presence or absence of the discharged medium, that is, whether the medium is received by the customer, in order to determine that the medium has been forgotten. And.

  Moreover, the automatic transaction apparatus provided with several types of customer sensors is proposed (for example, refer patent document 3 and 4).

  The customer sensor is also used to switch between the transition to the energy saving mode in which the display on the display unit is stopped when the customer is absent, and the recovery.

Patent No. 6153876 JP 2002-117429 A Patent No. 5868793 Patent No. 4205268

  As described above, by detecting the presence of a customer by using a plurality of types of customer sensors, it is possible to enhance the detection accuracy of the customer, and thus to improve the determination accuracy of the medium removal.

  However, using a plurality of types of customer sensors can improve the determination accuracy of the medium removal, but also increases power consumption.

  The object of the present invention is made in view of such a point, and an automatic transaction device, a control method of an automatic transaction device, and a control method of an automatic transaction device capable of enhancing the determination accuracy of forgetting to take medium while suppressing power consumption. It is to provide a program.

  In one aspect, the automated teller machine includes a medium discharge unit that discharges a medium, a medium detection sensor that detects the presence or absence of the medium discharged by the medium discharge unit, and a first customer sensor that detects the presence of a customer And a second customer sensor, the medium detection sensor, the first customer sensor, and a control unit that causes the medium discharge unit to perform the medium discharge operation while acquiring detection results of the first customer sensor and the second customer sensor And the control unit operates the first customer sensor and operates the second customer sensor after the medium discharge unit performs the discharge operation, and the medium discharge unit At least the second customer sensor is stopped when the medium detection sensor detects that the medium has been exhausted.

  According to the above aspect, it is possible to increase the determination accuracy of leaving the medium while suppressing the power consumption.

It is a perspective view showing an automatic transaction device. It is a block diagram for demonstrating an automatic transaction apparatus. It is a front view which shows a 1st customer sensor and a 2nd customer sensor. It is a top view which shows the detection area | region of a 1st customer sensor and a 2nd customer sensor. It is a flowchart for demonstrating the process after medium discharge. It is a figure which shows the example of audio | voice content and the example of screen contents in the time of notification of a notice of forgetting warning sound, and medium discharge position notification. It is a flowchart for demonstrating the process after the medium discharge in a modification.

  Hereinafter, an automatic transaction device, a control method of the automatic transaction device, and a program according to an embodiment of the present invention will be described with reference to the drawings.

  FIG. 1 is a perspective view showing the automated teller machine 1.

  FIG. 2 is a block diagram for explaining the automated teller machine 1.

  The automatic transaction apparatus 1 shown in FIG. 1 and FIG. 2 is, for example, an ATM (Automated Teller Machine) that performs cash deposit, withdrawal, balance inquiry, transfer, etc. based on a customer operation. The automated teller machine 1 can be installed not only at financial institutions but also at various places such as stations and shopping centers. In addition, as an automatic transaction apparatus 1, other automatic transaction apparatuses, such as a payment apparatus which only withdraws cash, may be used.

  As shown in FIG. 1 and FIG. 2, the automatic transaction apparatus 1 includes a bill discharging and receiving unit 11, a bill discharging unit 12, a card discharging and inserting unit / receipt discharging unit 13, a first customer sensor 21, and a second customer sensor 22. The control unit 30, the display unit 41, the touch panel 42, the speaker 43, the ten key unit 50, the storage unit 60, the card reader / writer 71, the receipt printer 72, the communication unit 80, and the like.

  Here, the bill discharging and inserting unit 11, the bill discharging unit 12, and the card discharging and inserting unit / receipt discharging unit 13 are an example of a medium discharging unit for discharging a medium such as a bill, a card, and a receipt. In addition, although the automatic transaction apparatus 1 shown in FIG.1 and FIG.2 is not provided with the discharge part for passbooks, an insertion part, and a process part, when the automatic transaction apparatus 1 is an apparatus which handles a passbook, a passbook is also a medium include.

  The bill discharging and charging unit 11 and the bill discharging unit 12 discharge the bills. In addition, bills can be inserted into the bill discharge and insertion unit 11. Although not illustrated, the bills inserted in the bill discharging and charging unit 11 are transported by the transport unit to the discrimination unit, the bill storage unit, and the like.

  The card discharge input unit / receipt discharge unit 13 discharges the card and the receipt. Further, a card can be inserted into the card discharge input / receipt output unit 13.

  The bill discharging and charging unit 11, the bill discharging unit 12, and the card discharging and charging unit / receipt discharging unit 13 have medium detection sensors 11a, 12a and 13a, which are optical sensors, for example. The medium detection sensor 11 a of the bill discharge and insertion unit 11 detects the presence or absence of a bill discharged at the bill discharge and insertion unit 11. The medium detection sensor 12 a of the bill discharging unit 12 detects the presence or absence of a bill discharged by the bill discharging unit 12. The medium detection sensor 13 a of the card discharge / input unit / receipt discharge unit 13 detects the presence or absence of the card or receipt discharged by the card discharge / input unit / receipt discharge unit 13. The medium detection sensors 11a, 12a, and 13a detect the presence or absence of the medium to determine whether the ejected medium is received by the customer.

  The first customer sensor 21 and the second customer sensor 22 are disposed at the left and right center of the automatic transaction apparatus 1 below the bill discharging and receiving unit 11 and the ten key unit 50.

  As shown in FIG. 3, the first customer sensor 21 and the second customer sensor 22 are disposed, for example, on a single customer sensor substrate 23.

  The first customer sensor 21 is an infrared reflection type distance measuring sensor having an infrared light emitting unit 21a which is an LED (Light Emitting Diode) and an infrared light receiving unit 21b which is a PSD (Position Sensitive Detector). In the first customer sensor 21, the infrared light emitting unit 21 a emits infrared light, and the infrared light receiving unit 21 b converts the light amount distribution of the reflected light of infrared light striking the customer into a voltage value, thereby using the triangular distance measuring method for the customer It is possible to calculate the distance to When this distance is within the predetermined range, the control unit 30 can determine that the customer is standing in front of the automated teller machine 1.

  The second customer sensor 22 is an ultrasonic sensor having an ultrasonic wave transmitter 22a and an ultrasonic wave receiver 22b. In the second customer sensor 22, the ultrasonic wave transmitter 22a emits an ultrasonic wave, and the ultrasonic wave receiver 22b receives the reflected wave of the ultrasonic wave that has hit the customer and converts it into a voltage. This voltage is treated as a signal.

  The combination of the first customer sensor 21 and the second customer sensor 22 is merely an example, and the first customer sensor 21 and the second customer sensor 22 are the infrared reflection distance measuring sensor and the ultrasonic sensor described above. May be a different sensor. For example, the first customer sensor 21 may be an infrared reflective sensor or a pyroelectric sensor that does not use the triangulation method. Further, it is desirable that the first customer sensor 21 and the second customer sensor 22 be different types of customer sensors.

  As shown in FIG. 4, the detection area A1 of the first customer sensor 21 and the detection area A2 of the second customer sensor 22 are different from each other. That is, the detection area A1 and the detection area A2 are not completely coincident with each other. In the example of FIG. 4, while the detection area A1 extends only in front of the first customer sensor 21, the detection area A2 is in the lateral direction of the automatic transaction apparatus 1 (shown by a two-dot chain line) than the detection area A1. It is spreading. Thus, the detection area A2 of the second customer sensor 22 may include an area not included in the detection area A1 of the first customer sensor 21.

  The detection area A2 of the second customer sensor 22 is an area excluding the undetectable area A2a in the vicinity of the second customer sensor 22. This is because in the undetectable area A2a, detection becomes difficult because the transmission wave of the ultrasonic wave and the reflected wave overlap.

  Control part 30 has a processor (for example, CPU: Central Processing Unit) which functions as a processing unit (computer) which controls operation of the automatic transaction device 1 whole, and this processor reads and runs a predetermined program.

  The display unit 41 is a display such as an LCD (Liquid Crystal Display) that displays an operation screen, a menu screen, a guide screen for operation guidance, and the like.

  The touch panel 42 is integrated with the display unit 41, the selection of the transaction type is input by the customer, and the input information is notified to the control unit 10. The touch panel 42 functions as an example of an operation input unit of the automatic transaction apparatus 1 together with a ten-key unit 50 described later.

  The speakers 43 are disposed in front of the automated teller machine 1, and emit a voice of operation guidance, a voice of notification of the discharge position described later, a warning warning sound described later, and the like.

  The display unit 41 and the speaker 43 function as an example of a discharge position notification unit that notifies the customer of the discharge position of the medium in the bill discharge / insertion unit 11, the bill discharge unit 12, and the card discharge insertion / receipt unit 13.

  A personal identification number, an amount of money received and paid, and the like are input to the ten key unit 50. The input information is notified to the control unit 10.

  The storage unit 60 is, for example, a read only memory (ROM), which is a read only semiconductor memory in which a program to be executed by the processor of the control unit 30 is recorded in advance, and the control unit 30 executes the program as needed. It is a random access memory (RAM), a hard disk drive, or the like, which is a random access semiconductor memory that can be written and read any time as a working storage area.

  The card reader / writer 71 reads and writes, for example, data of a magnetic stripe and a memory of an IC card with respect to a card inserted from the card discharge input / receipt output unit 13.

  The receipt printer 72 prints on the receipt. The printed receipt is discharged from the above-described card discharge input unit / receipt discharge unit 13.

  The communication unit 80 exchanges data with the communication unit 130 of the server 100 via the network N. The server 100 includes a control unit 110 and a storage unit 120 as well as the communication unit 130 as in the case of the automated teller machine 1.

  FIG. 5 is a flowchart for explaining the processing after the medium ejection.

  The flowchart illustrated in FIG. 5 illustrates a process performed by the control unit 30 executing a program stored in the storage unit 60. In the flowchart shown in FIG. 5, the bill discharged in the bill discharge / insertion unit 11 or the bill discharge unit 12 and the card or receipt discharged in the card discharge / insertion / receipt discharge unit 13 will be described as a medium. Further, in FIG. 5, the first customer sensor 21 is described as the sensor 1, and the second customer sensor 22 is described as the sensor 2.

  First, the control unit 30 causes the bill discharging / loading unit 11, the bill discharging unit 12, or the card discharging / loading unit / receipt discharging unit 13 to perform the medium discharging operation. At this time, the first customer sensor 21 is always operating in order for the control unit 30 to switch the transition to the energy saving mode of the automatic transaction apparatus 1 and the recovery, and the second customer sensor 22 is stopped.

  Based on the detection results of the medium detection sensors 11a, 12a, and 13a, the control unit 30 determines whether the reception of the medium has been completed, that is, whether the medium has disappeared from the discharge position (step S1). If the medium reception has been completed (step S1: YES), the control unit 30 ends one transaction.

  On the other hand, if the medium reception has not been completed (step S1: NO), the control unit 30 determines whether one minute has elapsed after the medium ejection (step S2). If one minute has elapsed after the medium is discharged (step S2: YES), the control unit 30 takes the medium into the bill discharge / insertion unit 11, the bill discharge unit 12, or the card discharge / insertion / receipt discharge unit 13. (Step S3) and end one transaction.

  The control unit 30 determines whether the first customer sensor 21 detects the presence of a customer (step S4) if one minute has not elapsed after the medium ejection (step S2: NO). If the first customer sensor 21 detects the presence of a customer (step S4: YES), the control unit 30 repeats the process from step S1.

  If the first customer sensor 21 does not detect the presence of a customer (step S4: NO), the control unit 30 operates the second customer sensor 22 (step S5). Further, the control unit 30 determines whether the second customer sensor 22 detects the presence of a customer (step S6).

  If the second customer sensor 22 does not detect the presence of the customer (step S6: NO), the control unit 30 causes the speaker 43 to start notification of a forgotten alarm sound (step S7). This is because when both the first customer sensor 21 and the second customer sensor 22 do not detect the customer, it is assumed that the customer has left the front of the automated teller machine 1 without receiving the medium.

  The speaker 43 sounds a warning sound and also “Forget the medium, as shown in FIG. Please receive. Speak a voice such as]. In addition, the "medium" here is suitably replaced with a receipt, a card, a bill, etc. In addition, the display unit 41 performs warning display by displaying characters such as “Please receive a medium” in a blinking manner, for example, by display control of the control unit 30. In the case where a lamp that blinks (or lights up) at the time of discharging the medium is provided in the vicinity of the bill discharging / inserting unit 11, the bill discharging unit 12, or the card discharging / inserting / receipt discharging unit 13, the control unit 30. Blinks the lamp faster (for example, with 0.2 seconds of lighting and 0.2 seconds of extinction) than when the medium is discharged (for example, 0.5 seconds of lighting and 0.5 seconds of repetition). It is good to let

  If the second customer sensor 22 detects the presence of the customer (step S6: YES), the control unit 30 causes at least one of the display unit 41 and the speaker 43 to notify the customer of the discharge position of the medium (step S8). . This is because, as shown in FIG. 4, the detection area A2 of the second customer sensor 22 extends in the lateral direction of the automatic transaction apparatus 1 more than the detection area A1 of the first customer sensor 21. When only the second customer sensor 22 of the sensor 21 and the second customer sensor 22 detects the presence of a customer, it is assumed that the customer stands on the right and left from the front of the automatic transaction apparatus is there.

  As shown in FIG. 6, the speaker 43 emits an audio for informing the discharge position such as “Please receive the medium from the discharge port at the lower right of the screen”. In addition, the display unit 41 displays the notification of the medium discharge position to the customer by indicating the discharge position by an arrow along with characters such as “Please receive the medium from here”. Further, when the above-described lamp is provided in the vicinity of the bill discharge / insertion unit 11, the bill discharge unit 12, or the card discharge / input / receipt discharge unit 13, the control unit 30 blinks the lamp at the time of medium discharge (for example, Flashing differently (for example, lighting for 0.2 seconds, lighting for 0.2 seconds, lighting for 0.2 seconds, and 0. 5). It is good to make it repeat 5 seconds of light off).

  Next, based on the detection results of the medium detection sensors 11a, 12a, and 13a, the control unit 30 again determines whether the reception of the medium is completed, that is, whether the medium has been removed from the discharge position (step S9). ). If the reception of the medium has been completed (step S9: YES), the control unit 30 ends the ongoing notification of the notification of the forgotten alarm sound and the notification of the medium discharge position (step S10), and the second The customer sensor 22 is stopped (step S11) to end one transaction.

  If the medium reception has not been completed (step S9: NO), the control unit 30 again determines whether one minute has elapsed after the medium ejection (step S12). If one minute has elapsed after the medium has been discharged (step S12: YES), the control unit 30 stops the second customer sensor 22 (step S13), and a notification of a forgotten warning sound or a medium discharge position In the notification, the ongoing one is ended (step S14), and the medium is taken in the bill discharging / loading unit 11, the bill discharging unit 12, or the card discharging / loading unit / receipt discharging unit 13 (step S15), 1 End the deal

  If one minute has not elapsed after the medium ejection (step S12: NO), the control unit 30 determines whether the first customer sensor 21 detects the presence of a customer (step S16). If the first customer sensor 21 detects the presence of the customer (step S16: YES), the control unit 30 stops the second customer sensor 22 (step S17), and a warning sound or a medium discharge is issued. The notification of the position is terminated (step S18), and the process is repeated from step S1.

  If the first customer sensor 21 does not detect the presence of the customer (step S16: NO), the control unit 30 determines whether the second customer sensor 22 detects the presence of the customer (step S19).

  If the second customer sensor 22 detects the presence of the customer (step S19: YES), the control unit 30 repeats the process from step S9. On the other hand, if the second customer sensor 22 does not detect the presence of the customer (step S19: NO), the control unit 30 causes the speaker 43 to be as described above when the notification of the forgotten alarm sound has not started. In step S20, the alarm notification of the forgotten alarm is started (step S20), and then the process is repeated from step S9.

  FIG. 7 is a flowchart for explaining the processing after the medium discharge in the modification.

  In the flowchart of FIG. 5 described above, an example in which the second customer sensor 22 is operated when the first customer sensor 21 does not detect the presence of a customer has been described, but in the present modification, the control unit 30 is a medium An example will be described in which the second customer sensor 22 is operated when the discharge operation of the second customer sensor 22 is performed. Further, in the present modification, the control unit 30 causes the first customer sensor 21 to operate together with the second customer sensor 22 when the medium discharging operation is performed. Therefore, in the present modification, the first customer sensor 21 is not always operating to switch between the transition to the energy saving mode of the automatic transaction apparatus 1 and the recovery. However, also in the present modification, the first customer sensor 21 may be always operating as in the flowchart of FIG. 5.

  First, when the control unit 30 causes the bill discharging / loading unit 11, the bill discharging unit 12 or the card discharging / loading unit / receipt discharging unit 13 to perform the medium discharging operation, that is, simultaneously with the medium discharging operation or Before or after, the first customer sensor 21 and the second customer sensor 22 are operated (step S31).

  Based on the detection results of the medium detection sensors 11a, 12a, and 13a, the control unit 30 determines whether the reception of the medium has been completed, that is, whether the medium has disappeared from the discharge position (step S32). If the reception of the medium is completed (step S32: YES), the control unit 30 stops the first customer sensor 21 and the second customer sensor 22 (step S33), and ends one transaction.

  On the other hand, if the medium reception has not been completed (step S32: NO), the control unit 30 determines whether one minute has elapsed after the medium ejection (step S34). If one minute has elapsed after the medium has been discharged (step S34: YES), the control unit 30 takes the medium into the bill discharge / insertion unit 11, the bill discharge unit 12, or the card discharge / insertion / receipt discharge unit 13. (Step S35), the first customer sensor 21 and the second customer sensor 22 are stopped (step S33), and one transaction is ended.

  If one minute has not elapsed after the medium ejection (step S34: NO), the control unit 30 determines whether at least one of the first customer sensor 21 and the second customer sensor 22 detects the presence of a customer. It determines (step S36). If the presence of the customer is detected (step S36: YES), the control unit 30 repeats the process from step S32.

  If the presence of the customer is not detected (step S36: NO), the control unit 30 causes the speaker 43 to start notification of a forgotten alarm sound (step S37). The process of issuing an alarm warning sound can be performed in the same manner as described in the flowchart of FIG. 5 described above.

  Next, the control unit 30 determines again on the basis of the detection results of the medium detection sensors 11a, 12a and 13a whether or not the reception of the medium is completed, that is, whether the medium has disappeared from the discharge position (step S38). ). If the reception of the medium is completed (step S38: YES), the control unit 30 terminates the notification of the forgotten warning sound (step S39), and the first customer sensor 21 and the second customer sensor 22 are activated. It is stopped (step S40), and one transaction is ended.

  If the medium reception has not been completed (step S38: NO), the control unit 30 again determines whether one minute has elapsed after the medium ejection (step S41). If one minute has elapsed after the medium is discharged (step S41: YES), the control unit 30 stops the first customer sensor 21 and the second customer sensor 22 (step S42), and the warning sound of the forgetting warning is generated. End the notification (step S43), take in the medium in the bill discharging / loading unit 11, the bill discharging unit 12, or the card discharging / loading unit / receipt discharging unit 13 (step S44), and complete one transaction. Let

  If one minute has not elapsed after the medium ejection (step S41: NO), the control unit 30 determines whether at least one of the first customer sensor 21 and the second customer sensor 22 detects the presence of a customer. It determines (step S45). Control part 30 will repeat processing from Step S38, if existence of a customer is not detected (Step S45: NO). In addition, when the presence of the customer is detected (step S45: YES), the control unit 30 terminates the notification of the forgotten warning sound (step S46), and repeats the process from step S32.

  In the present modification of FIG. 7 as well as the flowchart of FIG. 5, when only the second customer sensor 22 out of the first customer sensor 21 and the second customer sensor 22 detects the presence of a customer. A notification process (step S8) of the medium discharge position may be performed.

  In the embodiment described above, the automatic transaction apparatus 1 discharges the medium discharging unit (the bill discharging and inserting unit 11, the bill discharging unit 12, and the card discharging and charging unit / receipt discharging unit 13) for discharging the medium. Medium detection sensors 11a, 12a and 13a for detecting presence / absence of medium, first customer sensor 21 and second customer sensor 22 for detecting presence of customer, medium detection sensors 11a, 12a and 13a, first customer The control unit 30 is configured to obtain the detection results of the sensor 21 and the second customer sensor 22 and cause the medium discharge unit to perform the medium discharge operation. The control unit 30 operates the first customer sensor 21 (step S31), and operates the second customer sensor 22 after the medium discharging unit performs the discharging operation (steps S5 and S31). At least the second customer sensor 22 is stopped (steps S11, S33) when the medium detection sensors 11a, 12a, 13a detect that the medium discharged in the discharge unit is exhausted (steps S9, S32, S38: YES). , S40).

  As a result, by detecting the presence of a customer using both the first customer sensor 21 and the second customer sensor 22, it is possible to improve the detection accuracy of the customer and, consequently, the determination accuracy of forgetting the medium. . Further, by limiting the operation period of at least the second customer sensor 22, the power consumption of the second customer sensor 22 can be suppressed. Therefore, according to the present embodiment, it is possible to increase the determination accuracy of the medium removal while suppressing the power consumption.

  Further, in the present embodiment, when the control unit 30 causes the medium discharge unit to perform the discharge operation and the first customer sensor 21 does not detect the presence of the customer (step S4: NO), The second customer sensor 22 is operated (step S5), and at least the second customer sensor 22 is stopped when the medium detection sensor 11a, 12a, 13a detects that the medium discharged in the medium discharge unit is exhausted. (Step S11). Thereby, by further limiting the operation period of the second customer sensor 22, the power consumption of the second customer sensor 22 can be further suppressed.

  Further, in the present embodiment, the automatic transaction apparatus 1 further includes discharge position notification means (display unit 41 and speaker 43) for notifying the customer of the discharge position of the medium in the medium discharge unit. The second customer sensor 22 detects the presence of a customer in a detection area A2 including an area not included in the detection area A1 of the first customer sensor 21. If the first customer sensor 21 does not detect the presence of the customer and the second customer sensor 22 detects the presence of the customer (step S6: YES), the control unit 30 sets the discharge position to the discharge position notification unit Are notified to the customer (step S8). Therefore, the customer is a position not included in the detection area A1 of the first customer sensor 21 and included in the detection area A2 of the second customer sensor 22, for example, at a position shifted to the left or right from the front of the automatic transaction apparatus 1. It is possible to notify the standing customer of the discharge position of the medium.

  The present invention is not limited to the above-described embodiment as it is, and constituent elements can be modified and embodied without departing from the scope of the invention at the implementation stage. In addition, various inventions can be formed by appropriate combinations of a plurality of components disclosed in the embodiments. For example, all the components shown in the embodiment may be combined as appropriate. Thus, various modifications and applications are possible without departing from the scope of the invention.

DESCRIPTION OF SYMBOLS 1 automatic transaction apparatus 11 banknote discharge / input unit 11a medium detection sensor 12 banknote discharge unit 12a medium detection sensor 13 card discharge / input unit / receipt discharge unit 13a medium detection sensor 21 first customer sensor 21a infrared light emission unit 21b infrared light reception unit 22 2 customer sensor 22a ultrasonic transmission unit 22b ultrasonic reception unit 23 customer sensor board 30 control unit 41 display unit 42 touch panel 43 speaker 50 numeric keypad unit 60 storage unit 71 card reader / writer 72 receipt printer 80 communication unit 100 server 110 control unit 120 Storage unit 130 Communication unit A1, A2 Detection area A2a Undetectable area N Network

Claims (5)

A medium discharge unit that discharges the medium;
A medium detection sensor that detects the presence or absence of the medium discharged at the medium discharge unit;
A first customer sensor and a second customer sensor that detect the presence of a customer;
A control unit that acquires the detection results of the medium detection sensor, the first customer sensor, and the second customer sensor, and causes the medium discharge unit to perform the medium discharge operation;
The control unit operates the first customer sensor and operates the second customer sensor after the medium discharge unit performs the discharge operation, and the medium discharged by the medium discharge unit Stopping at least the second customer sensor when the medium detection sensor detects that the second customer sensor has been lost,
An automatic transaction device characterized by The control unit operates the second customer sensor after the medium discharge unit causes the discharge operation to be performed and when the first customer sensor does not detect the presence of the customer. At least the second customer sensor is stopped when the medium detection sensor detects that the medium discharged in the medium discharge unit is exhausted.
The automatic transaction apparatus according to claim 1, characterized in that: The apparatus further comprises discharge position notification means for notifying the customer of the discharge position of the medium in the medium discharge unit,
The second customer sensor detects the presence of the customer in a detection area including an area not included in the detection area of the first customer sensor;
When the first customer sensor does not detect the presence of the customer and the second customer sensor detects the presence of the customer, the control unit causes the discharge position notification unit to set the discharge position to the discharge position. Notify customers,
The automatic transaction apparatus according to claim 1, characterized in that: A medium discharge unit for discharging a medium, a medium detection sensor for detecting the presence or absence of the medium discharged in the medium discharge unit, and a first customer sensor and a second customer sensor for detecting the presence of a customer A control method of an automatic transaction apparatus, which controls an automatic transaction apparatus, comprising:
Activating the first customer sensor;
The second customer sensor is operated after the medium discharge unit performs the discharge operation;
At least the second customer sensor is stopped when the medium detection sensor detects that the medium discharged in the medium discharge unit is exhausted.
Method of controlling an automatic transaction apparatus characterized in that. A medium discharge unit for discharging a medium, a medium detection sensor for detecting the presence or absence of the medium discharged in the medium discharge unit, and a first customer sensor and a second customer sensor for detecting the presence of a customer On the computer of the automated teller machine,
A function of operating the first customer sensor;
A function of operating the second customer sensor after the medium discharge unit performs the discharge operation;
A function of stopping at least the second customer sensor when the medium detection sensor detects that the medium discharged in the medium discharge unit is exhausted;
A program that is characterized by realizing