JP2019037389A - Locker device, locker management system, locker management method, and locker management program - Google Patents

Abstract

To efficiently collect an article from a storage part.SOLUTION: A locker device 10 with a plurality of storage parts that can use the storage parts as article delivery destinations sets articles whose reception deadline is overdue after the storage in the storage parts as collection objects (a). When input of a delivery company's ID, which is identification information on the delivery company, is received, the locker device notifies that articles set as collection objects are present (b). The delivery company notified of the collection objects takes out and collects the articles set as collection objects (c), and executes an operation which is an original purpose, e.g., storage of a new article.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a locker device, a locker management system, a locker management method, and a locker management program that have a plurality of storage units that store articles and that lock and unlock each storage unit.

  Conventionally, when a locker device is installed in a public facility such as a station, and a user purchases a product through online mail order or the like, a storage unit (locker) of the locker device installed in the public facility is installed by the user. A technology is known in which a delivery request (such as an online shopping company) uses a contracted delivery company to deliver a product to the locker device, and then the user receives the product from the locker device. (For example, refer to Patent Document 1).

  Here, the article delivery system described in Patent Document 1 sets a storage deadline for storing the article, and if the user does not receive the article after the storage deadline, It is the structure which performs collection | recovery notification which requests | requires collection | recovery of articles | goods. The delivery company that has received such a collection notice collects the article whose storage deadline has passed from the locker device, thereby avoiding the situation where the article that is not received by the user occupies the storage unit for a long period of time. .

JP 2006-117345 A

  However, the above-mentioned prior art has a problem that it takes time until the collection, for example, the collection of articles will be performed on the next day or later, since the delivery company will go to the locker device after the collection notification is made. It was. For this reason, even if the collection notification is made, the storage unit is occupied until the article is actually collected, and the profit of the locker device is reduced. Further, if a delivery company is dispatched to the locker device 10 only for the purpose of collection, labor and cost burdens become a problem.

  For these reasons, it has become an important issue how to efficiently collect articles from the storage unit.

  The present invention has been made to solve the above-described problems of the prior art, and provides a locker device, a locker management system, a locker management method, and a locker management program capable of efficiently collecting articles from a storage unit. For the purpose.

  In order to solve the above-described problems and achieve the object, the present invention is a locker device that has a plurality of storage units for storing articles, and locks and unlocks each storage unit, and acquires identification information of a delivery company. And when the identification information acquisition unit acquires the identification information of the delivery company by the identification information acquisition unit, there is a condition that there is a collection item to be collected that is stored in at least one of the plurality of storage units. And a control unit that controls to notify information indicating that the collected article exists.

  Further, the present invention, in the above invention, further comprises a storage unit for storing information related to the collected item to be collected, wherein the control unit acquires the delivery company identification information by the identification information acquisition unit The storage unit is controlled so as to notify information indicating that the collected article exists, on condition that information on the collected article to be collected is stored.

  Further, according to the present invention, in the above invention, based on the identification information of the delivery company acquired by the identification information acquisition unit, the collection object of the delivery company among the collection items to be collected stored in the storage unit An extraction unit that extracts the collected articles to be used, and the control unit is provided on the condition that the collection unit is extracted by the extraction unit when the identification information acquisition unit acquires the identification information of the delivery company. And controlling to notify information indicating that the collected article exists.

  Further, the present invention, in the above invention, further includes a collection information acquisition unit that acquires information on a collection item to be collected from a predetermined external device, and the control unit uses the identification information acquisition unit to When the identification information is acquired, control is performed so as to notify information indicating that the recovered article exists, on condition that information on the recovered article to be recovered is acquired by the recovery information acquiring unit. And

  Further, in the present invention according to the above invention, the identification information acquisition unit acquires identification information of a delivery company that stores an article in the storage unit or a delivery company that collects another article stored in the storage unit. It is characterized by that.

  Further, in the above invention, the present invention further includes an operation unit that receives an operation indicating that the collected article is collected by the delivery company or an operation indicating that the collected article is not collected by the delivery company. It is characterized by that.

  Further, according to the present invention, in the above invention, the control unit includes a storage unit in which the recovered article is stored on condition that an operation indicating that the recovered article is recovered is received via the operation unit. It is characterized by unlocking.

  Further, the present invention is based on the above-mentioned invention, on the condition that the control unit receives an operation indicating that the collected article is not collected by a delivery company that stores the article in the storage unit via the operation unit. The storage unit for storing articles stored by the delivery company is unlocked.

  Further, in the present invention according to the above-mentioned invention, the control unit may indicate that the collection unit collects the collection item for each storage unit when the collection item is stored in a plurality of storage units. Alternatively, an operation indicating that the collected article is not collected is received.

  Further, according to the present invention, in the above invention, when the control unit is provided with an individual notification unit in each storage unit, the notification is notified by the individual notification unit of the storage unit in which the collected article is stored. The mode is different from the notification mode notified by the individual notification unit of the storage unit that stores the article.

  In addition, the present invention is a locker management system having a plurality of storage units for storing articles, and a locker device that locks and unlocks each storage unit and a locker management device that manages the locker device so that they can communicate with each other. The locker device has a plurality of storage units for storing articles, and is a locker device for locking and unlocking each storage unit, an identification information acquisition unit for acquiring identification information of a delivery company, and a collection target A collection information acquisition unit that acquires information on the collection item to be collected from the locker management device, and a collection item that is a collection target by the collection information acquisition unit when the identification information of the delivery company is acquired by the identification information acquisition unit And a control unit that controls to notify the information indicating that the collected article exists on the condition that the information regarding is acquired.

  Further, the present invention is a locker management method in a locker device that has a plurality of storage units for storing articles, and locks and unlocks each storage unit, an identification information acquisition step for acquiring identification information of a delivery company, When the identification information of the delivery company is acquired by the identification information acquisition step, the recovered article exists on the condition that there is a recovered article to be collected stored in at least one of the plurality of storage units. And a control step for performing control so as to notify information indicating that it is to be performed.

  Further, the present invention provides a locker management program for a locker device that has a plurality of storage units for storing articles and locks and unlocks each storage unit in the above invention, and for identifying identification information of a delivery company When the identification information of the delivery company is acquired by the information acquisition procedure and the identification information acquisition procedure, on condition that there is a collection item to be collected stored in at least one of the plurality of storage units, The computer is caused to execute a control procedure for controlling to notify information indicating that the collected article exists.

  According to the present invention, articles can be efficiently collected from the storage unit.

FIG. 1 is a diagram illustrating a concept of a rocker device according to the present embodiment. FIG. 2 is an explanatory diagram for explaining Internet shopping according to the present invention. FIG. 3 is an external configuration diagram showing an external configuration of the locker device. FIG. 4 is an external configuration diagram showing an external configuration of the operation panel. FIG. 5 is a block diagram showing an internal configuration of the locker device. FIG. 6 is an explanatory diagram of data stored in the storage unit illustrated in FIG. (Part 1) FIG. 7 is an explanatory diagram of data stored in the storage unit illustrated in FIG. (Part 2) FIG. 8 is a block diagram showing an internal configuration of the locker management device. FIG. 9 is an explanatory diagram of data stored in the storage unit illustrated in FIG. (Part 1) FIG. 10 is an explanatory diagram of data stored in the storage unit illustrated in FIG. (Part 2) FIG. 11 is a flowchart showing a processing procedure of the locker device. FIG. 12 is a flowchart showing a detailed processing procedure of delivery company processing. FIG. 13 is an explanatory diagram of a specific example of display in the locker device. FIG. 14 is a flowchart showing processing for a delivery company when the locker management device determines whether or not there is an article to be collected. FIG. 15 is a flowchart for explaining charge billing according to the authority of the user. FIG. 16 is an explanatory diagram of allocation of storage units to a plurality of delivery companies. FIG. 17 is an explanatory diagram for explaining a modified example of the reservation of the storage unit.

  DESCRIPTION OF EMBODIMENTS Hereinafter, preferred embodiments of a locker device, a locker management system, a locker management method, and a locker management program according to the present invention will be described in detail with reference to the accompanying drawings.

<Concept of locker device>
First, the concept of the locker device according to the present embodiment will be described. FIG. 1 is a diagram illustrating a concept of a rocker device according to the present embodiment. The locker device 10 shown in FIG. 1 is installed in a station, a commercial facility, or the like, has a plurality of storage units for storing articles, and can lock the plurality of storage units individually.

  The locker device 10 is communicably connected to a locker management device 20 to be described later, and can select a storage unit as an article delivery destination. Specifically, the locker management device 20 manages the vacant state of the storage unit of the locker device 10, and upon receiving a reservation operation for reserving the vacant storage unit as a delivery destination of the article, Ask the delivery company to deliver the item. The user is notified when the delivery of the article by the delivery company is completed, and the user can receive the article from the locker device 10.

  Here, after the delivery of the article is completed, if the state in which the receipt by the user is not performed continues, the storage unit is occupied during that time. Therefore, the locker device 10 notifies the delivery company that has operated the device itself of the presence of an article whose receipt deadline has been exceeded and requests collection.

  Specifically, as illustrated in FIG. 1A, the locker device 10 sets an article whose receipt time limit has been exceeded after being stored in the storage unit as a collection target. Thereafter, as shown in FIG. 1B, when an input of a delivery company ID that is identification information of the delivery company is received, it is notified that there is an article set as a collection target. In FIG.1 (b), the delivery company receives the alert | report of collection object, when operating the locker apparatus 10 in order to accommodate articles | goods newly. As shown in FIG. 1C, the delivery company that has received the notification of the collection object takes out and collects the article set as the collection object, and stores the new article that is the original purpose.

  As described above, when the locker device 10 acquires the delivery company ID that is the identification information of the delivery company, the locker device 10 notifies that the collection target article exists in the storage unit. The delivery company operating the locker device 10 can collect the articles and efficiently collect the articles from the storage unit.

<Configuration of locker management system>
Next, a specific example when the locker management system according to the present invention is applied to Internet shopping will be described. FIG. 2 is an explanatory diagram for explaining Internet shopping according to the present invention.

  In the example shown in FIG. 2, the seller 40 provides a sales site for selling goods. Such a sales site can display and control information on the goods sold by the store, and can accept a purchase operation for the goods, that is, an order. Further, at the sales site, the locker device 10 can be selected as the delivery destination of the purchased article.

  The locker device 10 is installed in a station or a commercial facility and can be used as a delivery destination of goods. Moreover, the locker apparatus 10 is locking each storage part irrespective of whether the articles | goods are stored.

  The user uses the user terminal 30 to access a sales site provided by the seller 40 and performs an operation for purchasing an article. When the purchase destination of the purchased item is the locker device 10, the user performs a reservation operation on the locker management device 20 using the user terminal 30. In this reservation operation, an inquiry about the vacancy information of the delivery destination locker device 10 and a reservation for delivery are performed (1).

  The locker management device 20 manages the vacant information of the storage unit of the locker device 10 (2), and receives the inquiry from the user terminal 30 to notify the vacant information of the storage unit. When a delivery reservation is accepted from the user terminal 30, the vacant information in the storage unit is updated and deposit key data is generated (3). The deposit key data is key data used when the delivery company 50 stores an article in the locker device 10. The deposit key data may be a numeric string or a character string, or a two-dimensional code. In this embodiment, a case where a numeric string is used as deposit key data will be described as an example. When the locker management device 20 receives the reservation and updates the vacant information in the storage unit and generates the deposit key data, the locker management device 20 performs a reservation process for the locker device 10 as the delivery destination (2a). In this reservation processing, the reserved storage unit, the delivery company ID of the delivery company that performs the delivery, the deposit key data, etc. are notified, and the locker device 10 associates the reserved storage unit and the delivery company ID with the deposit key data. Remember.

  Further, the locker management device 20 notifies the generated deposit key data to the user terminal 30 (4). The user terminal 30 makes a delivery request to the seller 40 by attaching the deposit key data together with the designation of the delivery destination (5).

  The seller 40 having received the delivery request arranges delivery to a predetermined delivery company 50 (6). This delivery arrangement includes the delivery destination specified in the delivery request and the deposit key data. The delivery arrangement can be made by communication from the server of the seller 40 to the server of the delivery company 50. Further, the delivery destination and deposit key data may be entered in a predetermined slip.

  The delivery company 50 that has received the delivery arrangement delivers the purchased article to the locker device 10 and deposits it in the storage unit of the locker device 10 (7). Specifically, when the delivery company 50 inputs the deposit key data to the locker device 10, the locker device 10 authenticates the deposit key data, unlocks the storage unit, and allows the article to be stored. When the delivery company 50 opens the door of the storage unit, stores the article and closes the door, the locker device 10 locks the door and sends a deposit completion notice to the locker management device 20 (8).

  When receiving the deposit completion notification, the locker management device 20 generates receipt key data (9). The receiving key data is key data used by the user when receiving the article. The receiving key data may be a numeric string or a character string, or a two-dimensional code. In the present embodiment, a case where a numeric string is used as receiving key data will be described as an example.

  The locker management device 20 notifies the user of the completion of delivery by notifying the user terminal 30 of the generated reception key data (10). The user goes to the place where the locker device 10 is installed, reads the receipt key data, unlocks the storage unit, and takes out the purchased article to receive the article (11).

  When the reception by the user is established, the locker device 10 transmits a reception completion notification to the locker management device 20 (12). When the locker management device 20 receives the reception completion notification, the locker management device 20 updates the empty information in the storage unit. Note that the processing in the case where the user does not receive the goods and needs to collect the article will be described later.

<Configuration of locker device>
Next, the external configuration of the locker device 10 will be described. FIG. 3 is an external configuration diagram showing an external configuration of the locker device 10. As shown in FIG. 3, the locker device 10 includes a plurality of storage units including storage units L01, L02, and L11, and a lock mechanism corresponding to each storage unit. For example, the lock mechanism L01a is a mechanism for locking and unlocking the storage portion L01, and the lock mechanism L02a is a mechanism for locking and unlocking the storage portion L02. Furthermore, the locker device 10 has an operation panel P1 as a user interface including the display operation unit 11.

  Each storage unit is provided with an indicator. For example, an indicator L01b is provided in the vicinity of the lock mechanism L01a of the storage portion L01, and an indicator L02b is provided in the vicinity of the lock mechanism L02a of the storage portion L02. These indicators can perform display in different display modes for each operation on the storage unit. For example, when the delivery company performs storage related to deposit, the indicator corresponding to the storage unit at the deposit destination is controlled to be lit in blue, and when the delivery company performs extraction related to collection, the indicator is stored in the storage unit at the collection destination. The corresponding indicator is lit in red. When the user performs take-out related to receipt, the indicator corresponding to the storage unit of the recipient is controlled to be lit in green.

  In the locker device 10 shown in FIG. 3, the plurality of storage units are not all in the same shape, but include a small storage unit and a large storage unit. The large storage unit is the size of two small storage units. Although two shapes of storage portions are shown here, three or more shapes of storage portions may be provided.

  FIG. 4 is an external configuration diagram showing an external configuration of the operation panel P1. As shown in FIG. 4, a display operation unit 11, a code reader 12, a card reader 12a, a printer 13, a bill processing unit 18a, a coin slot 18b, and a coin return port 18c are provided on the front surface of the operation panel P1. These function as an interface for the operator, and details thereof will be described later.

  Next, the internal configuration of the locker device 10 will be described. FIG. 5 is a block diagram showing an internal configuration of the rocker device 10. As shown in FIG. 5, the locker device 10 includes a display operation unit 11, a speaker 11 a, a code reader 12, a card reader 12 a, a printer 13, a money processing unit 18, a communication unit 14, and a storage unit 15. And a main control unit 16 and a storage control unit 17. Further, the locker device 10 includes a plurality of storage units including storage units L01, L02, and L11. Each storage unit is provided with a lock mechanism (L01a, L02a, etc.) and an indicator (L01b, L02b, etc.). Although not shown, each storage unit is provided with a door opening / closing sensor and an article sensor. The door opening / closing sensor is a sensor that detects whether the door of the corresponding storage unit is open or closed. The article sensor is an optical sensor or the like, and detects an article located in a corresponding storage unit.

  The display operation unit 11 includes a touch panel display or the like, and is used for displaying information to the delivery company 50 and users and receiving various inputs. When a numeric string is used as the deposit key data or the receipt key data, the display operation unit 11 also accepts the input of these key data. Similarly, when a numeric string is used as the delivery company ID, the display operation unit 11 also accepts the input of the delivery company ID.

  The code reader 12 is a unit that reads key data when a two-dimensional code or the like is used as key data, and includes a camera that captures an image of the two-dimensional code and an image processing unit. The card reader 12a is a unit used when reading key data from a card. When a two-dimensional code or the like is used as the delivery company ID, the code reader 12 is used for reading the delivery company ID. When the delivery company ID is read from the card, the card reader 12a is used for reading the delivery company ID.

  The printer 13 is a unit for issuing receipts as necessary, such as when delivering goods. The communication unit 14 is an interface unit for communicating with the locker management device 20 and the like via a predetermined communication line.

  The money processing unit 18 is a unit that performs processing related to money. Specifically, the money processing unit 18 accepts the insertion of money through the banknote processing unit 18a and the coin insertion slot 18b, identifies the denomination and the like of the accepted money, and stores them according to the identification result. When it is necessary to pay out money, the money is thrown out from the banknote processing unit 18a or the coin return port 18c.

  The storage unit 15 is a storage device composed of a hard disk device, a nonvolatile memory, or the like. The storage unit 15 stores storage management data 15a, delivery management data 15b, collection management data 15c, and a locker management program 15d.

  The storage control unit 17 controls the operation of the lock mechanism (L01a and L02a, etc.), and acquires outputs from the lock mechanism (L01a and L02a, etc.), the indicator (L01b and L02b, etc.), the door open / close sensor, and the article sensor. Thus, it is a processing unit that controls and monitors the state of each storage unit.

  The main control unit 16 is a control unit that controls the locker device 10 as a whole, and includes a storage management unit 16a, an entry / exit processing unit 16b, a locking / unlocking control unit 16c, a collection control unit 16d, and a collection target extraction unit 16e. Actually, by loading the locker management program 15d from the storage unit 15 into the CPU and executing it, the storage management unit 16a, the loading / unloading processing unit 16b, the locking / unlocking control unit 16c, the collection control unit 16d, and the collection target extraction unit 16e. The process corresponding to each is executed.

  The storage management unit 16a is a processing unit that manages storage management data 15a indicating the state of each storage unit. The storage management data 15a is data in which a storage unit ID that is identification information of a storage unit is associated with a door number, a state of the storage unit, a size type indicating the size of the storage unit, and a maximum storage size.

  The storage management unit 16a updates the storage management data 15a when the state of the storage unit is changed. The state of the storage section includes “0: empty”, “1: reservation in progress”, “2: storage in progress (delivery)”, and “9: failure”. “0: Empty” indicates a state in which no article is stored in the storage unit. “1: Reserving” indicates a state in which the storage unit is reserved as a delivery destination. “2: Storing (delivery item)” indicates a state where the delivered article is stored. “9: In failure” indicates that the storage unit has failed and cannot be used. In addition, the size type includes “small” indicating a small storage unit and “large” indicating a large storage unit.

  The entry / exit processing unit 16b is a processing unit that performs processing related to entry / exit of articles. That is, the entry / exit processing unit 16b performs processing related to deposit, receipt, and collection of delivered items.

  When receiving / notifying the storage unit reserved by the reservation process of the locker management device 20, the delivery company ID, the deposit key data, etc., the entry / exit processing unit 16b manages the delivery key data and the delivery company ID as reservation data. Register in the data 15b.

  In addition, when the display operation unit 11 or the like receives the delivery company ID, the entry / exit processing unit 16b extracts and displays the reservation data associated with the received delivery company ID. When the deposit key data is accepted, authentication of the deposit key data is executed. This authentication is performed by determining whether or not the received deposit key data matches the deposit key data registered in the delivery management data 15b.

  The entry / exit processing unit 16b performs lock / unlock control so that the corresponding storage unit is unlocked when the deposit key data received by the display operation unit 11 or the like matches the deposit key data registered in the delivery management data 15b. The unit 16c is instructed. Thereafter, when the door of the unlocked storage unit is opened / closed, the loading / unloading processing unit 16b updates the delivery management data 15b and transmits a deposit completion notification to the locker management device 20. In the update of the delivery management data 15b, the deposit date and time when the article is stored and the storage section ID of the storage section where the article is stored are added.

  When the unlocked door is opened and closed, the storage management unit 16a updates the storage management data 15a with the state of the storage unit as “2: being stored (delivery)”, and locks the storage unit. Is instructed to the locking / unlocking control unit 16c.

  The update of the delivery management data 15b, the transmission of the deposit completion notification, and the update of the storage management data 15a may be made on condition that the article sensor detects the article.

  Further, when the display operation unit 11 or the like receives the receipt key data, the entry / exit processing unit 16b executes authentication of the receipt key data. This authentication can be performed by transmitting the received reception key data to the locker management device 20 and receiving the authentication result. Also, receiving key data is received from the locker management device 20 in advance and registered in the delivery management data 15b, and authentication is performed based on whether or not the received key data matches the receiving key data registered in the delivery management data 15b. May be performed.

  In this embodiment, a description will be given by taking as an example a configuration in which the reception key data is received from the locker management device 20 in advance and registered in the delivery management data 15b. Although the operation of the locker management device 20 will be described later, the locker management device 20 transmits the receipt key data to the locker device 10 when receiving the deposit completion notification and generating the receipt key data. The entry / exit processing unit 16b adds the received receipt key data to the delivery management data 15b. In addition, when the receipt deadline is specified, the receipt deadline is added to the delivery management data 15b.

  The entry / exit processing unit 16b stores the storage specified by the storage unit ID of the delivery management data 15b when the reception key data received by the display operation unit 11 or the like matches the reception key data registered in the delivery management data 15b. The locking / unlocking control unit 16c is instructed to unlock the unit. Thereafter, when the door of the unlocked storage unit is opened and closed, the loading / unloading processing unit 16b updates the delivery management data 15b. In the update of the delivery management data 15b, the reception date and time when the article is taken out is added.

  When the unlocked door is opened and closed, the storage management unit 16a updates the storage management data 15a with the storage unit state set to “0: empty”, and sends a reception completion notification to the locker management device 20. Send.

  The update of the delivery management data 15b, the transmission of the reception completion notification, and the update of the storage management data 15a may be made on condition that the article sensor does not detect the article.

  Further, the entry / exit processing unit 16b can charge a fee when the user receives the article. Charges at the time of receipt are made, for example, when the article is a cash on delivery product or when a deposit fee corresponding to the number of days until receipt is imposed. When charging a fee at the time of receipt, the warehouse processing unit 16b unlocks the storage unit on condition that the fee is settled. The settlement of the fee is performed by calculating the amount of money put into the money processing unit 18 and paying out change as necessary. It is also possible to perform payment using a payment card such as a credit card or electronic money.

  Based on the instruction from the entry / exit processing unit 16b, the locking / unlocking control unit 16c outputs an operation instruction to the storage control unit 17 so as to lock, temporarily lock, lock, and unlock the designated storage unit.

  The collection control unit 16d is a processing unit that performs processing related to collection of articles. First, the collection control unit 16d performs registration in the collection management data 15c when a receipt time limit is set in the delivery management data 15b.

  In the collection management data 15c, an entry that associates a storage unit ID, a delivery company ID, deposit key data, a storage deadline, a collection target, and a collection company is registered. The storage unit ID, the delivery company ID, and the deposit key data shown in the delivery management data 15b are used as the storage unit ID, the delivery company ID, and the deposit key data. The storage deadline is set based on the receipt deadline indicated in the delivery management data 15b. The storage deadline may be the same as the receipt deadline, or may be set by adding a predetermined period to the receipt deadline.

  The collection control unit 16d sets the value of the item to be collected “unset” for the entry before the storage deadline, and changes the value of the item to be collected to “set” when the storage deadline is exceeded. The collection trader is an item indicating a delivery trader that collects articles. When the value of the item of the collection company is “same company”, only the delivery company indicated by the delivery company ID performs the collection. When the value of the item “collector” is “all merchants”, all delivery companies can collect. When the value of the item of the collection company is “related company”, the delivery company indicated in the delivery company ID and the company associated with the delivery company in advance perform collection. The item of the collection company may be set according to the type of the article, or may be set according to the number of days elapsed from the storage deadline.

  When the collection target extraction unit 16e extracts the collection target, the collection control unit 16d notifies the delivery company by displaying information about the extracted collection target on the display operation unit 11.

  When the collection control unit 16d receives an operation to collect from the delivery company, the collection control unit 16d instructs the locking / unlocking control unit 16c to unlock the storage unit selected by the delivery company. Thereafter, when the door of the unlocked storage unit is opened / closed, the collection control unit 16d transmits a collection completion notification to the locker management device 20, and updates the delivery management data 15b and the collection management data 15c. In the update of the delivery management data 15b, the collection date and time when the article is taken out is added. In the update of the collection management data 15c, the entry for which collection has been completed is deleted. Note that instead of deleting an entry, a flag indicating completion of collection may be attached. In addition, when the door unlocked for collection is opened and closed, the storage management unit 16a updates the storage management data 15a with the state of the storage unit being “0: empty”.

  The collection target extraction unit 16e is a processing unit that extracts a collection target with reference to the collection management data 15c when the display operation unit 11 or the like receives a delivery company ID. For extraction of the collection object, the collection object, collection company, and delivery company ID of the collection management data 15c are used. Specifically, an entry is extracted in which the value of the item to be collected is “setting” and the received delivery company ID satisfies the condition indicated by the item of the collection company.

  For example, an entry in which the item of the collection company is “same company” is a collection object when the value of the item to be collected is “setting” and the received delivery company ID matches the delivery company ID of the collection management data 15c. Extracted as On the other hand, an entry whose collection merchant item is “all merchants” is extracted as a collection target regardless of the accepted delivery company ID if the value of the item to be collected is “set”.

  Next, data stored in the storage unit 15 illustrated in FIG. 5 will be described. 6 and 7 are explanatory diagrams of data stored in the storage unit 15 illustrated in FIG. As shown in FIG. 6A, the storage management data 15a is data in which a door number, a state, a size type, and a maximum storage dimension are associated with a storage unit ID. 6A, the door number of the storage unit ID “01” is “01”, the state is “0: empty”, the size type is “small”, and the maximum storage dimension is “H400 × W340”. × D570 ”. The storage management data 15a has the same data for each storage unit included in the locker device 10.

  The delivery management data 15b shown in FIG. 6B has deposit key data, storage unit ID and delivery company ID as reservation data, and has deposit date and time, receipt key data and receipt deadline as receipt data, and as receipt data. It has a receipt date and time and has a collection date and time as collection data.

  Specifically, in FIG. 6B, the deposit key data is “12341234”, the storage unit ID is “01”, the delivery company ID is “D002”, and the deposit date / time is “2017 08/03”. 10:30 ”, the reception key data is“ 11223344 ”, and the reception deadline is“ 2017 08/09 10:30 ”. The receipt date and time and the collection date and time are “−” because neither receipt nor collection is performed. The delivery management data 15b generates and accumulates similar data for delivery performed using the locker device 10 as a delivery destination.

  In the collection management data 15c shown in FIG. 7C, entries associated with storage unit IDs, delivery company IDs, deposit key data, storage deadlines, collection targets and collection companies are registered. Specifically, for the storage unit ID “01”, the delivery company ID “D002”, the deposit key data “12341234”, the storage period “2017 08/09 10:30”, the collection target “setting”, and the collection company “same” Merchant "is associated.

  Similarly, for the storage unit ID “03”, the delivery company ID “D004”, the deposit key data “23445345”, the storage period “2017 08/20 15:00”, the collection target “not set”, and the collection company “all traders” Is associated. Further, for the storage unit ID “04”, the delivery company ID “D002”, the deposit key data “34563456”, the storage period “2017 08/22 09:00”, the collection target “not set”, and the collection company “related company” Is associated. For the storage unit ID “10”, the delivery company ID “D002”, the deposit key data “45667567”, the storage period “2017 08/03 10:30”, the collection target “setting”, and the collection company “all traders” Associated.

<Configuration of locker management device>
Next, the internal configuration of the locker management device 20 will be described. FIG. 8 is a block diagram showing an internal configuration of the locker management device 20. As shown in FIG. 8, the locker management device 20 is connected to a display unit 21 and an input unit 22, and includes a communication unit 23, a storage unit 24, and a control unit 25.

  The display unit 21 is a display device such as a liquid crystal display. The input unit 22 is a keyboard, a mouse, or the like. The communication unit 23 is an interface unit for performing data communication with the locker device 10 and the user terminal 30 through a communication line. The storage unit 24 is a storage device such as a hard disk device or a non-volatile memory, and stores locker device data 24a, delivery management data 24b, and collection management data 24c. Although not shown, the storage unit 24 can store data about users, data about delivery companies, and various programs as necessary.

  The control unit 25 is a control unit that totally controls the locker management device 20, and includes a locker device management unit 25a, a delivery management unit 25b, and a collection management unit 25c. Actually, programs corresponding to these functional units are stored in a ROM or a non-volatile memory (not shown), and these programs are loaded into the CPU and executed, whereby the locker device management unit 25a, the delivery management unit The process corresponding to each of 25b and the collection management unit 25c is executed.

  The locker device management unit 25 a is a processing unit that manages the state of the locker device 10. Specifically, the locker device management unit 25a stores the name, location, storage unit size, and vacancy information in the storage unit 24 in association with one or more locker devices 10 as the locker device data 24a. Perform the update process.

  In addition, the locker device management unit 25a manages data related to a user who uses the locker device 10 as a delivery destination and a delivery company that delivers goods to the locker device 10. For the data related to the user, the locker device management unit 25a stores the user ID, contact information, and the like in association with the user ID that is the identification information of the user. The contact information of the user is used for notifying the reception key data and is preferably an e-mail address. As for the data relating to the delivery company, the delivery company name, the contact address, the related delivery company, etc. are stored in association with the delivery company ID which is the identification information of the delivery company.

  The delivery management unit 25b refers to the locker device data 24a when notifying the availability information of the locker device 10 from the user terminal 30 and performs a process of notifying the availability information of the storage unit. Here, when there is no vacancy in the storage unit of the locker device 10 designated by the user, the vacancy information of other locker devices 10 located in the vicinity can be notified together.

  Thereafter, the delivery management unit 25b accepts a reservation specifying the storage unit of the locker device 10 as a delivery destination from the user terminal 30. The reservation for the locker device 10 is subject to size type restrictions. This is because, depending on the size of an article to be delivered, if the size type is “small”, it cannot be stored. Accordingly, the delivery management unit 25b identifies the size type from the size of the purchased item, and accepts the selection of the delivery destination on the condition that there is a vacancy in the storage unit of the corresponding size type.

  Furthermore, when the scheduled delivery date and receipt deadline of the article are fixed, the delivery management unit 25b can specify the delivery destination using the scheduled delivery date and receipt deadline. Even if there is no vacancy at the delivery-destination locker device 10, the number of vacancies increases after the expiration date of the stored item expires, so that a delivery reservation can be made depending on the scheduled delivery date and time of the new item. On the other hand, even if there is a vacancy at this time, if all the storage units are in use by a delivery reservation that has already been received, a new reservation that is delivered during a period in which all the storage units are in use is not accepted.

  The delivery management unit 25b performs delivery reservation processing when a delivery destination is specified. Specifically, the delivery management unit 25b generates deposit key data and notifies the user terminal 30 together with the identified delivery destination. Further, the reservation date / time, user ID, deposit key data, storage unit ID, and delivery company ID are associated and registered in the delivery management data 24b. Further, the deposit key data, the storage unit ID, the delivery company ID, and the like are transmitted to the locker device 10 as the delivery destination.

  When the delivery management unit 25b performs the reservation process, the locker device management unit 25a updates the locker device data 24a by changing the state of the corresponding storage unit to “1: under reservation”.

  Further, when the delivery management unit 25b receives notification of the scheduled delivery date and time from the seller 40 or the like, the delivery management unit 25b adds the scheduled delivery date and time to the delivery management data 24b and updates it.

  When receiving a deposit completion notification from the locker device 10 after the reservation process, the delivery management unit 25b generates receipt key data, adds the receipt key data and the deposit date and time to the delivery management data 24b and updates them. It is also possible to set a receipt deadline. When the receipt deadline is set, the receipt deadline is also added to the delivery management data 24b and updated.

  The delivery management unit 25b notifies the user of the completion of delivery by transmitting the generated reception key data to the corresponding contact information of the user. Further, the delivery management unit 25b transmits the reception key data to the locker device 10. Note that when the receipt deadline is set, the receipt deadline is also transmitted to the user and the locker device 10.

  When the delivery management unit 25b receives the receipt completion notification from the locker device 10 after transmitting the receipt key data, the delivery management unit 25b updates the delivery management data 24b by adding the receipt date and time. When the delivery management unit 25b receives the receipt completion notification, the locker device management unit 25a updates the state of the corresponding storage unit to “0: empty” and updates the locker device data 24a as described above. Update.

  The collection management unit 25c is a processing unit that manages the state of collection of articles. First, the collection management unit 25c registers in the collection management data 24c when a receipt time limit is set in the delivery management data 24b.

  In the collection management data 24c, an entry that associates a locker device ID, a storage unit ID, a delivery company ID, deposit key data, a storage deadline, a collection target, and a collection company is registered. For the locker device ID, storage unit ID, delivery company ID, and deposit key data, the delivery destination, storage unit ID, delivery company ID, and deposit key data indicated in the delivery management data 24b are used. The storage period is set based on the reception period indicated in the delivery management data 24b. The storage deadline may be the same as the receipt deadline, or may be set by adding a predetermined period to the receipt deadline.

  The collection management unit 25c sets the value of the item to be collected to “unset” for the entry before the storage deadline, and changes the value of the item to be collected to “set” when the storage deadline is exceeded. The collection trader is an item indicating a delivery trader that collects articles. When the value of the item of the collection company is “same company”, only the delivery company indicated by the delivery company ID performs the collection. When the value of the item “collector” is “all merchants”, all delivery companies can collect. When the value of the item of the collection company is “related company”, the delivery company indicated in the delivery company ID and the company associated with the delivery company in advance perform collection. The item of the collection company may be set according to the type of the article, or may be set according to the number of days elapsed from the storage deadline.

  When the collection management unit 25c receives a collection completion notification from the locker device 10, the collection management unit 25c notifies the user of the collection completion and updates the delivery management data 24b and the collection management data 24c. The notification to the user is performed using the user ID indicated in the delivery management data 24b. In the update of the delivery management data 24b, the collection date and time when the article is taken out is added. In the update of the collection management data 24c, the entry for which collection has been completed is deleted. Note that instead of deleting an entry, a flag indicating completion of collection may be attached. Further, the locker device management unit 25a updates the locker device data 24a with the state of the storage unit being “0: empty”.

  Next, data stored in the storage unit 24 shown in FIG. 8 will be described. 9 and 10 are explanatory diagrams of data stored in the storage unit 24 illustrated in FIG. As shown in FIG. 9A, the locker device data 24a is data indicating a locker device ID, location data, and a state of each storage unit.

  In FIG. 9A, location data “Shinjuku-ku, Tokyo ...” is associated with the locker device ID “T001”. Furthermore, the door number of the storage unit ID “01” of the locker device ID “T001” is “01”, the state is “0: empty”, the size type is “small”, and the maximum storage dimension is “H400”. × W340 × D570 ”. The locker device data 24 a has the same data for each storage unit included in the locker device 10, and further has the same data for each locker device 10.

  The delivery management data 24b shown in FIG. 9B includes reservation date / time, user ID, delivery destination, scheduled delivery date / time, deposit key data, storage unit ID, and delivery company ID as reservation data. Further, it has a deposit date / time, receipt key data and a receipt deadline as deposit data, a receipt date / time as receipt data, and a collection date / time as collection data.

  Specifically, in FIG. 9B, the reservation date and time is “2017 08/02 22:40”, the user ID is “U0023”, the locker device ID of the delivery destination is “T001”, The scheduled delivery date is “2017 08/02 22:40”, the deposit key data is “12341234”, the storage unit ID is “01”, and the deposit date is “2017 08/03 10:30”. , The reception key data is “11223344”, and the reception deadline is “2017 08/09 10:30”. The receipt date and time and the collection date and time are “−” because neither receipt nor collection is performed. In the delivery management data 24b, similar data is generated and stored for delivery performed using the locker device 10 as a delivery destination.

  In the collection management data 24c shown in FIG. 10C, an entry that associates the locker device ID, the storage unit ID, the delivery company ID, the deposit key data, the storage deadline, the collection target, and the collection company is registered. Specifically, each entry of the collection management data 15c shown in FIG. 7 is registered in association with the locker device ID “T001”. A similar entry is registered in association with the locker device ID “T002”.

<Description of processing procedure>
Next, the processing procedure of the locker device 10 will be described. FIG. 11 is a flowchart showing a processing procedure of the locker device 10. The display operation unit 11 of the locker device 10 displays an operation button for receiving operation that is operated when the user receives an article in a standby state, and an operation button for delivery company that is operated by the delivery company. (Step S101).

  When the operation button for receiving operation is operated (step S102; Yes), the locker device 10 performs a receiving process (step S105) and ends the process. In this reception process, the locker device 10 reads the reception key code, unlocks the corresponding storage unit, detects opening / closing of the unlocked door, updates the storage management data 15a, and notifies the locker management device of the reception completion notification. 20 to send.

  When the operation button for receiving operation is not operated (step S102; No) and the operation button for delivery company is operated (step S103; Yes), the locker device 10 performs processing for delivery company ( Step S104) and the process ends.

  Next, details of the delivery company process will be described. FIG. 12 is a flowchart showing a detailed processing procedure of delivery company processing. First, when the delivery company process is started and the delivery company ID is acquired by the display operation unit 11 or the like (step S201), the collection target extraction unit 16e refers to the collection management data 15c and extracts the collection target (step S201). S202).

  As a result of extraction, when there is a collection target (step S203; Yes), the collection control unit 16d notifies the delivery company by displaying information about the extracted collection target on the display operation unit 11 (step S204). .

  Thereafter, if an operation to collect is received from the delivery company (step S205; Yes), the storage unit selected by the delivery company is unlocked (step S206), and the indicator of the unlocked storage unit is collected. By illuminating in a corresponding manner, the location of the collection target is displayed (step S207). When recovery is detected by opening / closing the door of the unlocked storage unit (step S208), the recovery control unit 16d transmits a recovery completion notification to the locker management device 20 (step S209), and updates the recovery management data 15c. (Step S210).

  When receiving the collection completion notification from the locker device 10, the locker management device 20 notifies the user of the collection completion (step S301), and performs a process of updating the collection management data 24c of the own device (step S302).

  After step S210, when there is no collection target (step S203; No), or when an operation for performing collection is not accepted from the delivery company (step S205; No), the storage processing unit 16b of the locker device 10 Displays the location of the deposit destination by unlocking the storage unit of the deposit destination based on the accepted delivery company ID (step S211) and lighting the indicator of the unlocked storage unit in a manner corresponding to the deposit. (Step S212). When deposit is detected by opening / closing the door of the unlocked storage unit (step S213), the entry / exit processing unit 16b transmits a deposit completion notification to the locker management device 20 (step S214), and updates the delivery management data 15b. (Step S215), the process for the delivery company is terminated, and the process returns to the original process.

  Next, a specific example of display in the locker device 10 will be described. FIG. 13 is an explanatory diagram of a specific example of display in the locker device 10. As shown in FIG. 13A, on the standby screen displayed on the display operation unit 11 by the locker device 10, an operation button for receiving operation that is operated when the user receives an article, and a delivery company operates. An operation button for the delivery company is displayed. In FIG. 13A, “Receive package” is displayed on the operation button for receiving operation, and “Dedicated delivery company” is displayed on the operation button for delivery company.

  When an operation on the operation button for the delivery company is accepted on this standby screen, the locker device 10 displays an authentication screen for the delivery company. In the authentication screen shown in FIG. 13B, a message “Please enter the delivery company ID”, an operation button for inputting numbers, a display area for the input result, and a “return” button are displayed. Yes. Although FIG. 13B shows an example in which the delivery company ID is input from the display operation unit 11, the delivery company ID can be read and authenticated by the code reader 12 or the card reader 12a. .

  When the delivery company ID is acquired by receiving the input on the authentication screen and the authentication is successful, the locker device 10 displays the delivery company menu screen shown in FIG. On the delivery company menu screen, “collection”, “deposit” and “cancel” operation buttons are displayed, and a message “there is an item to be collected” is displayed.

  As shown in FIG. 13C, when there is an item to be collected when the delivery company ID is acquired, a message indicating that is displayed and an operation button for collection is displayed. Recovery can be performed efficiently. Note that the “collection” operation button may be displayed only when an article to be collected exists, or may be displayed in a different manner depending on whether or not an article to be collected exists. Further, when there is an article to be collected, information about the details may be displayed.

<Modification>
In the description so far, the description has been given by taking as an example a configuration in which the locker device 10 determines whether or not there is an article to be collected, but the locker device 10 makes an inquiry to the locker management device 20 and the locker management device 20 is the collection target. It may be configured to determine the presence or absence of an article. In this configuration, the collection target extraction unit 16e functions as a collection information acquisition unit that acquires information related to the collection item to be collected from the locker management device 20 that is a predetermined external device.

  FIG. 14 is a flowchart showing processing for a delivery company when the locker management device 20 determines the presence or absence of an article to be collected. First, when a delivery company process is started and a delivery company ID is acquired by the display operation unit 11 or the like (step S401), the collection target extraction unit 16e transmits the acquired delivery company ID to the locker management apparatus 20, The collection target is inquired (step S402).

  When receiving the inquiry about the collection target from the locker device 10, the locker management device 20 extracts the collection target with reference to the collection management data 24c (step S501), and transmits the extraction result to the locker device 10 (step S501). S502). Here, the locker management device 20 can also select the locker device 10 located in the vicinity of the locker device 10 as the inquiry source. That is, in addition to the articles stored in the inquiry locker device 10 and exceeding the storage deadline, the articles stored in the locker device 10 located in the vicinity and exceeding the storage expiration can be extracted as collection targets.

  If the extraction result received from the locker management device 20 indicates the presence of the collection target (step S403; Yes), the collection control unit 16d of the locker device 10 displays information about the extracted collection target. 11 is notified to the delivery company (step S404).

  Thereafter, if an operation to collect is received from the delivery company (step S405; Yes), the storage unit selected by the delivery company is unlocked (step S406), and the indicator of the unlocked storage unit is collected. By illuminating in a corresponding manner, the location of the collection target is displayed (step S407). When recovery is detected by opening / closing the door of the unlocked storage unit (step S408), the recovery control unit 16d transmits a recovery completion notification to the locker management device 20 (step S409), and updates the recovery management data 15c. (Step S410).

  When receiving the collection completion notification from the locker device 10, the locker management device 20 notifies the user of the collection completion (step S503), and performs a process of updating the collection management data 24c of the own device (step S504).

  After step S410, when an extraction result indicating that there is no collection target is received from the locker management device 20 (step S403; No), or when an operation for collection is not accepted from the delivery company (step S405; No) The entry / exit processing unit 16b of the locker device 10 unlocks the storage unit at the deposit destination based on the received delivery company ID (step S411), and lights the indicator of the unlocked storage unit in a manner corresponding to the deposit. Thus, the location of the deposit destination is displayed (step S412). Then, when deposit is detected by opening / closing the door of the unlocked storage unit (step S413), the loading / unloading processing unit 16b transmits a deposit completion notification to the locker management device 20 (step S414), and updates the delivery management data 15b. (Step S415), the process for the delivery company is terminated, and the process returns to the original process.

  Next, a modified example of charge billing will be described. As already explained, it is possible to charge a fee according to the number of days until receipt by the user, but whether to charge a fee, exempt the fee, or discount the fee It is possible to vary according to the authority of the.

  FIG. 15 is a flowchart for explaining charge billing according to the authority of the user. FIG. 15 shows a processing procedure in the case where the storage deadline surcharge is set when the storage deadline is exceeded, but the storage deadline surcharge is exempted when the user has a predetermined authority.

  Specifically, the collection control unit 16d periodically reads the storage deadline of the entry from the collection management data 15c (step S601), and determines whether the storage deadline has been exceeded (step S602). As a result of the determination, if the storage time limit has not been exceeded (step S602; No), the processing is terminated as it is.

  If the storage deadline has been exceeded (step S602; Yes), the collection control unit 16d authenticates the user's authority (step S603) and determines whether or not the storage deadline charge is being charged. (Step S604).

  If it is an object of billing for the storage deadline surcharge (step S604; Yes), the collection control unit 16d sets the storage deadline surcharge (step S605). After step S605, or when it is not subject to billing for the storage period excess charge (step S604; No), the collection control unit 16d changes the value of the item to be collected to “setting” (step S606), and ends the process. .

  In this way, by imposing a fee according to the period until receipt of the article and the authority of the user, it is possible to promote early receipt of the article, improve the utilization rate of the locker device 10, and increase the profit. Although the case where the fee is charged after the storage time limit is exceeded is shown here, the fee may be charged according to the elapsed time from the deposit of the article even within the storage time limit. Moreover, you may add a charge according to progress of a date.

  Next, allocation of storage units to a plurality of delivery companies will be described. FIG. 16 is an explanatory diagram of allocation of storage units to a plurality of delivery companies. When a plurality of delivery companies use the storage unit of the locker device 10 as a delivery destination, how to allocate the storage unit of the locker device 10 becomes a problem. For example, when a specific delivery company secures an excessive storage unit in preparation for a situation where reservations are concentrated, the use by other delivery companies is hindered.

  Therefore, as shown in FIG. 16, by assigning storage units by bidding, it is possible to realize proper allocation of storage units. Specifically, when making a reservation for the storage unit of the locker device 10, if the delivery company designates the locker usage fee for the target day and bids, the locker management device 20 will deliver the largest bidder, that is, the highest price. Receiving a delivery company's reservation showing the usage fee. Note that it may be transferable to another delivery company after the reservation is confirmed. In addition, if there is a partnership between delivery companies, it can be transferred to a partner.

  Next, a modified example of reservation of the storage unit will be described. FIG. 17 is an explanatory diagram for explaining a modified example of the reservation of the storage unit. When delivering an article to the locker device 10, it is not always necessary to secure a storage section at the time of delivery reservation, and an empty storage section can be used at the time of storing the article. In addition, when a delivery reservation is received for a plurality of articles, it is possible to secure a storage unit for only some of the items.

  In FIG. 17A, delivery reservations to the locker device 10 are accepted for five articles, but the number of empty storage units in the locker device 10 is “3”. In such a case, when the deposit key data is generated for each of the five articles and transmitted to the locker device 10, as shown in FIG. 17 (b), the locker device 10 has three of the five deposit key data. The storage unit is reserved by associating the storage key ID with the deposit key data. As a result, the number of empty storage units is “0”, and the two deposit key data are not associated with storage unit IDs.

  Although the number of empty spaces is “0” at the time of reservation of the storage space shown in FIG. 17B, it can be expected that the storage space will be released and the number of empty spaces will increase until the delivery of goods is executed. As shown in FIG. 17 (c), if the number of vacancies is “2” at the time of delivery of the article, a vacant storage section is allocated to the deposit key data not associated with the storage section ID. Thus, it is possible to store articles.

  As described above, when the locker device 10 having a plurality of storage units for storing articles and locking / unlocking each storage unit acquires a delivery company ID that is identification information of the delivery company, a plurality of storage units are stored. Collecting articles from the storage section efficiently by controlling to notify the information indicating that the collected articles exist on condition that there is a collected article to be collected that is stored in at least one of the sections can do.

  The information indicating that the collected article exists may be information on the article itself or information on a storage unit in which the article is stored. The delivery company ID can be acquired using any means such as the display operation unit 11, the code reader 12, and the card reader 12a.

  In the present embodiment, the case where an article whose receipt deadline has been exceeded is set as the collection target. However, the collection target may be determined based on the characteristics of the article such as the expiration date of the food. Further, the collection is not limited to articles stored by the same delivery company, but can be performed by another delivery company depending on the setting.

  Furthermore, not only the articles deposited by the delivery company but also the money stored in the money processing unit 18 of the locker device 10 can be collected. Further, even when the receipt deadline has not been exceeded, the user himself / herself can collect the items to be shipped to other recipients.

  In the present embodiment, the locker device 10 dedicated to delivery has been described as an example. However, when the user has a coin locker function for depositing and taking out articles, the coin locker function is used for depositing and taking out. An article for which a predetermined period has passed without being used can be collected by a delivery company.

  Moreover, not only the same locker apparatus 10 but the articles | goods accommodated in the other locker apparatus 10 located in the vicinity can also be made into collection | recovery object. When notifying the collection target in the nearby locker device 10, it is desirable to further display the location of the locker device 10.

  Information indicating that there is a collected article can be notified using display by the display operation unit 11, sound output by the speaker 11a, and lighting of an indicator. In addition, for the notification, an arbitrary message such as “recovered baggage”, “please collect money”, or “recover xx merchant's baggage?” Can be used. If there are items to be collected for a plurality of delivery companies, the display of “Do you want to collect?” May be changed for each delivery company.

  In addition, the locker device 10 stores information related to the collection item to be collected in the storage unit 15 as the collection management data 15c, and when the delivery company ID is acquired, the storage unit 15 stores information about the collection item to be collected. Information indicating that the collected article exists is notified on the condition that it is stored. For this reason, the necessity of collection | recovery can be managed about the articles | goods accommodated in the own apparatus, and it can alert | report appropriately.

  Further, the locker device 10 extracts a collection target extraction unit 16e that extracts a collection item to be collected by the delivery company from among the collection items to be collected stored in the storage unit 15 based on the acquired delivery company ID. Is provided on the condition that the collected article is extracted by the collection target extracting unit 16e, and information indicating that the collected article exists is notified, so that the collection target article can be made different for each delivery company. .

  Further, the locker device 10 may include a collection information acquisition unit that acquires information related to a collection item to be collected from a locker management device 20 that is a predetermined external device. In such a configuration, when the delivery company ID is acquired, control is performed so that information indicating that the collected article exists is notified on the condition that information about the collected article to be collected is acquired by the collection information acquiring unit. Will do.

  In this embodiment, a case has been described in which the delivery company is notified of the collected article when the locker device 10 is operated for depositing the article. Therefore, when the locker device 10 is operated, it is possible to receive a notification related to another collected article. The collection of a predetermined article includes collection of an article delivered by a delivery company in advance, collection of money stored in the money processing unit 18, collection as a collection work for an article stored for shipment by a user, and the like. included.

  Further, the locker device 10 receives an operation indicating that the collected item is collected by the delivery company after receiving information indicating that the collected item exists, or an operation indicating that the collected item is not collected. be able to.

  When an operation indicating that the collected article is to be collected is received, the locker device 10 unlocks the storage unit in which the collected article is stored. On the other hand, when an operation indicating that the collected article is not collected is received, the locker device 10 unlocks the storage unit that stores the article stored by the delivery company. When the collected articles are stored in a plurality of storage units, an operation indicating that the recovered articles are recovered for each storage unit or an operation indicating that the recovered articles are not recovered can be received.

  In addition, the locker device 10 is provided with an indicator as an individual notification unit in each storage unit, and a notification mode in which the storage unit in which the collected article is stored is notified by the individual notification unit and a storage unit that stores the article are individually provided. The notification mode notified by the notification unit can be made different.

  In the above embodiment, the case where the delivery destination storage unit is reserved at the time of purchase of the article has been described as an example. However, the delivery destination storage unit is notified to the user after the delivery schedule of the article is determined. It is also possible to make a reservation by making a selection. Specifically, when an article for which the delivery date is undecided or is longer than a predetermined number of days until the delivery date is purchased, when the preparation for ordering the article is completed, a notice of completion of shipment preparation is sent to the user terminal 30, and this shipment is performed. The user who has confirmed the notice of completion of preparation will reserve the locker device.

  In the above embodiment, when the locker device is used as a delivery destination, the locker management device is accessed from the user terminal to determine the delivery destination, and the deposit key data generated by the locker management device is stored in the user terminal. Although the configuration in which the notification is made and the delivery destination and the deposit data are notified from the user terminal to the seller is exemplified, the present invention is not limited to such a configuration. For example, when the locker device is designated as the delivery destination from the user terminal, the deposit key data generated by the locker management device may be notified to the seller or delivery company.

  Further, in the above-described embodiment, the configuration is shown in which the deposit key data is generated when the locker device is determined as the delivery destination, and the receipt key data is generated when the deposit is completed, but the locker device is determined as the delivery destination. At this point, the deposit key data and the receipt key data are generated, the deposit key data is notified to the seller or the delivery company, and the receipt key data is notified to the user terminal.

  Further, in the above-described embodiment, the description has been given by taking as an example the configuration of the lock standby that locks even the empty storage unit, but the configuration is performed in the configuration of performing the unlock standby in which the empty storage unit is unlocked. May be.

  In addition, each configuration illustrated in the above embodiments is functionally schematic, and does not necessarily need to be physically configured as illustrated. In other words, the form of distribution / integration of each device is not limited to the one shown in the figure, and all or a part thereof may be functionally / physically distributed / integrated in arbitrary units according to various loads and usage conditions. Can be configured.

  As described above, the locker device, the locker management system, the locker management method, and the locker management program according to the present invention are suitable for efficiently collecting articles from the storage unit.

DESCRIPTION OF SYMBOLS 10 Locker apparatus 11 Display operation part 11a Speaker 12 Code reader 12a Card reader 13 Printer 14, 23 Communication part 15, 24 Storage part 15a Storage management data 15b, 24b Delivery management data 15c, 24c Collection management data 15d Locker management program 16 Main control Unit 16a storage management unit 16b loading / unloading processing unit 16c locking / unlocking control unit 16d collection control unit 16e collection target extraction unit 17 storage control unit 18 money processing unit 18a banknote processing unit 18b coin input port 18c coin return port 20 locker management device 21 display Unit 22 input unit 24a locker device data 25 control unit 25a locker device management unit 25b delivery management unit 25c collection management unit 30 user terminal 40 seller 50 delivery company L01, L02, L11 storage unit L01a, L02a lock Mechanism L01b, L02b indicator

Claims (13)

A locker device having a plurality of storage units for storing articles, and locking and unlocking each storage unit,
An identification information acquisition unit for acquiring the identification information of the delivery company;
When the identification information of the delivery company is acquired by the identification information acquisition unit, the recovered item exists on the condition that there is a recovered item stored in at least one of the plurality of storage units. And a control unit that performs control so as to notify information indicating that it is to be performed. A storage unit for storing information on the collected articles to be collected;
The controller is
When the identification information acquisition unit acquires the identification information of the delivery company, information indicating that the collected article exists on condition that information on the collected article to be collected is stored in the storage unit The locker device according to claim 1, wherein control is performed so as to notify the user. An extraction unit for extracting a collection item to be collected by the delivery company out of the collection items to be collected stored in the storage unit based on the identification information of the delivery company acquired by the identification information acquisition unit; Prepared,
The controller is
When the identification information acquisition unit acquires the identification information of the delivery company, control is performed so as to notify information indicating that the collected article exists on the condition that the collected article is extracted by the extraction unit. The rocker device according to claim 2, wherein It further includes a collection information acquisition unit that acquires information on a collection item to be collected from a predetermined external device,
The controller is
When the identification information acquisition unit acquires the identification information of the delivery company, the collection information acquisition unit indicates that the collection item exists on the condition that information on the collection item to be collected is acquired. The locker device according to claim 1, wherein control is performed so as to notify information. The identification information acquisition unit
5. The identification information of a delivery company that stores articles in the storage unit or a delivery company that collects other articles stored in the storage unit is acquired. Locker device.   6. The operation unit according to any one of claims 1 to 5, further comprising an operation unit that receives an operation indicating that the collected article is collected by the delivery company or an operation indicating that the collected article is not collected by the delivery company. The locker apparatus as described in one. The controller is
The locker device according to claim 6, wherein the storage unit storing the recovered article is unlocked on condition that an operation indicating that the recovered article is recovered is received via the operation unit. . The controller is
The storage unit for storing the articles stored by the delivery company is unlocked on the condition that an operation indicating that the recovered articles are not collected by the delivery company storing the articles in the storage unit is received via the operation unit. The locker device according to claim 6 or 7, characterized in that: The controller is
When the recovered article is stored in a plurality of storage units, an operation indicating that the recovered item is recovered for each storage unit by the operation unit or an operation indicating that the recovered item is not recovered is received. The rocker device according to any one of claims 6 to 8, wherein The controller is
When each storage unit is provided with an individual notification unit, the notification mode is notified by the individual notification unit of the storage unit in which the collected article is stored, and the individual notification unit of the storage unit that stores the item is notified. The locker device according to any one of claims 1 to 9, wherein the notification mode is different. A locker management system comprising a plurality of storage units for storing articles, and a locker device that locks and unlocks each storage unit, and a locker management device that manages the locker device in a communicable manner,
The locker device
A locker device having a plurality of storage units for storing articles, and locking and unlocking each storage unit,
An identification information acquisition unit for acquiring the identification information of the delivery company;
A collection information acquisition unit for acquiring information on the collection item to be collected from the locker management device;
When the identification information acquisition unit acquires the identification information of the delivery company, the collection information acquisition unit indicates that the collection item exists on the condition that information on the collection item to be collected is acquired. A locker management system comprising: a control unit that controls to notify information. A locker management method in a locker device having a plurality of storage units for storing articles, and locking and unlocking each storage unit,
An identification information acquisition step for acquiring identification information of the delivery company;
When the identification information of the delivery company is acquired by the identification information acquisition step, the recovered article exists on the condition that there is a recovered article to be collected stored in at least one of the plurality of storage units. A locker management method comprising: a control step of performing control so as to notify information indicating that it is to be performed. A locker management program for a locker device having a plurality of storage units for storing articles, and locking and unlocking each storage unit,
An identification information acquisition procedure for acquiring the identification information of the delivery company;
When the identification information of the delivery company is acquired by the identification information acquisition procedure, the recovered article exists on the condition that there is a recovered article stored in at least one of the plurality of storage units. A locker management program that causes a computer to execute a control procedure for performing control so as to notify information indicating that it is to be performed.

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