JP2018205963A - Ticket management system and operation method thereof - Google Patents

Abstract

To provide a ticket management system and an operation method thereof capable of easily authenticating a purchaser with a simple management, performing cancellation and resale with a simple procedure, and preventing improper resale.SOLUTION: A ticket management system according to the present invention includes a ticket management server, an event organizer terminal, and a user terminal, which are connected via a network. The ticket management server comprises: a registration information management unit for associating ticket information with a password and a virtual currency wallet ID which is for refunding a user when the ticket is canceled, transmitted from the user terminal at the time of applying for ticket purchase, and managing it as registration information; and a ticket processing unit for issuing a ticket issuing process, a cancellation process, an entry admission process, or an event cancellation process on the basis of a request from the user terminal or the event organizer terminal. In the entry admission process, the password and the registration information are verified based on the information of the entry identification code printed on the ticket.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a ticket management system and a method for operating the ticket management system. In particular, the purchaser can be easily authenticated by simple management, and cancellation and resale can be easily performed by simple procedures, and unfair high-priced resale is prevented. The present invention relates to a ticket management system and its operation method.

  Tickets for various events are on sale every day, including concerts. Particularly popular events are sold out immediately after release, and there are many fans who cannot purchase even if they wish to purchase tickets. Using such a situation, there are an endless number of individuals and traders who purchase tickets for the purpose of resale from the beginning, raise prices using auctions, etc., and resell them at high prices. A purchase applicant who could not purchase a ticket through regular ticket sales would be forced to purchase such a high-priced resale ticket if he / she wants to obtain a ticket.

On the other hand, if the purchased ticket is no longer available due to circumstances, the ticket purchaser wishes to cancel, but the cancellation may not be accepted depending on the event. There are many cases. In addition, the organizer has to re-sell the ticket for the seat that has been canceled, and it is time-consuming for the organizer and the ticket purchaser to cancel the ticket.
As described above, there are various problems in ticket management. From the viewpoint of preventing ticket resale, efforts have been made mainly using electronic tickets.

  Patent Document 1 stores a terminal ID that is uniquely assigned to a terminal device at the time of ticket purchase, and stores the terminal ID that is acquired when the ticket application is started up with a terminal ID that is recorded in advance in the ticket information display program. A program is disclosed that displays machine-readable ticket information on a display unit of a terminal device when the information matches. According to this technology, since the terminal ID is checked while the ticket application is activated, when resold, the terminal ID of the resold destination does not match, and ticket information for admission is not displayed, thereby preventing resale. . However, it is assumed that the ticket purchaser activates the ticket application at the time of admission and needs to check the terminal ID so that the admission process takes time.

  In the above example, the terminal ID is indispensable information for identifying the ticket purchaser. However, in online ticket purchase, in addition to the name, an address or telephone number is generally used to identify the ticket purchaser. In addition to the complexity of input, the risk of leakage of personal information has become a new issue.

  In Patent Document 2, as a ticket processing system capable of preventing trouble related to ticket resale and realizing effective use of a canceled ticket, a ticket processing server accepts an application for purchase, and an application for cancellation or transfer is made. There is disclosed a ticket processing system in which an auction is executed by an auction server and an amount obtained by subtracting a fee from a successful bid price within a range not exceeding the purchase amount is refunded. According to this technology, even if the ticket purchaser becomes inconvenient, the ticket purchaser can surely cancel. However, since a ticket purchaser who wishes to purchase a canceled ticket cannot obtain the ticket unless he / she makes a successful bid through an auction, he / she may end up purchasing a ticket higher than the regular selling price.

  In order to solve such problems related to ticket management, there is a need for a ticket management system that can prevent resale with a simpler mechanism, can be easily canceled, and can be resold at a regular selling price.

JP 2012-73890 A JP 2014-126959 A

  The present invention has been made in view of the problems in the above-described conventional ticket management system, and an object of the present invention is to easily authenticate a purchaser with a particularly simple management, and to easily cancel and resell. It is an object of the present invention to provide a ticket management system and an operation method thereof that can be easily performed at the same time and prevent unfair high-priced resale.

  In order to achieve the above object, a ticket management system according to the present invention is a ticket management system including a ticket management server, an event organizer terminal, and a user terminal connected via a network. The management server includes a registration information management unit that manages a password transmitted from the user terminal at the time of ticket purchase application and a virtual currency wallet ID for user refund in the case of ticket cancellation as registration information in association with ticket information, and the user A ticket processing unit that performs ticket issuance processing, cancellation processing, admission reception processing, or event cancellation processing based on a request from the terminal or the organizer terminal, and the organizer terminal is for entrance printed on the ticket A reading unit that reads the ID code and an input unit for entering a password The admission identification code is generated by the ticket processing unit based on the registration information during the ticket issuance process, and the admission determination in the admission reception process is read. Further, it is characterized in that it is made by comparing the password inputted from the input unit with the registration information based on the information of the identification code for entrance.

  The cancellation process is performed by comparing a password input to the user terminal with the registration information based on information on the cancellation identification code read by the user terminal transmitted from the user terminal having a reading unit that reads the identification code. If there is no discrepancy as a result of the verification, the cancellation identification code printed on the stub of the ticket that is made by sending the virtual currency for refund to the virtual currency wallet ID for refund or separated and returned by the user It is made by sending a virtual currency for refund to the virtual currency wallet ID for refund by an operator input based on the information, and the identification code for cancellation is generated by the ticket processing unit based on the registration information at the time of ticket issuing processing And printed in advance on the ticket together with the admission identification code. Preferred.

It is preferable that the ticket processing unit invalidates a ticket that has been canceled as the cancellation process is executed, and registers the event seat corresponding to the canceled ticket in a resale list that is sold as a new ticket.
When the event processing is requested from the organizer terminal, the ticket processing unit receives virtual currency necessary for refund from the organizer terminal, and the virtual currency wallet ID for refund for each user at the time of ticket purchase. It is preferable to perform a refund process by transmitting virtual currency corresponding to the amount of money.

The ticket processing unit preferably invalidates a ticket to be resold based on a request from the organizer terminal or an input from an operator.
Both the entrance identification code and the cancellation identification code are preferably QR codes (registered trademark).

  An operation method of a ticket management system according to the present invention made to achieve the above object is an operation method of a ticket management system including a ticket management server, an organizer terminal, and a user terminal connected via a network. The ticket management server receives a password and a virtual currency wallet ID for refunding the user in the case of ticket cancellation from the user terminal and registers them as registration information in association with ticket information; Generating and outputting an identification code for entrance and a cancellation identification code to be printed on the ticket based on the registration information, and when the entrance by ticket is performed, the ticket management server, Based on the information of the identification code for admission read by the organizer terminal, the organizer Wherein the step of matching the received and registered information inputted password, and transmitting the information of admission Yes Without results mismatch collation to the host terminal, further comprising the late.

  When the ticket is canceled, the ticket management server receives the information of the identification code for cancellation read by the user terminal and the password input to the user terminal, and collates with registration information; If there is no mismatch as a result of the verification, a step of transmitting the virtual currency for refund to the user's virtual currency wallet ID for refund, a step of invalidating the canceled ticket, and a new event seat corresponding to the canceled ticket Preferably, the method further includes the step of registering in a resale list to be sold as a secure ticket.

  When the event is canceled, the ticket management server receives the virtual currency required for refund from the organizer terminal, and the virtual currency corresponding to the money at the time of ticket purchase for each user's virtual currency wallet ID for refund It is preferable to further include a step of performing a refund process by transmitting.

  According to the ticket management system and its operation method according to the present invention, a ticket purchaser need only register a password and a virtual currency wallet ID for receiving a refund when canceling a ticket, and does not need to input personal information. Therefore, it is easy to apply for ticket purchase, and when entering, you can read the QR code printed on the ticket issued based on the above registration information, and enter the 4-digit password as the password. Because it is judged, it does not take time to enter.

  Also, when a ticket purchaser cancels a ticket, the refund QR code printed on the ticket is read and a 4-digit PIN is entered as a password. You can easily cancel. Canceled tickets are immediately invalidated, so vacant seat tickets are immediately re-sold, giving ticket purchasers awaiting cancellation without unduly raising the price. .

Further, according to the ticket management system and the operation method thereof according to the present invention, even if the event is canceled, the ticket is refunded in virtual currency, so each refund is automatically and promptly according to the ticket purchaser list. The virtual currency wallet ID for receiving can be refunded in virtual currency, and the man-hours required for the organizer's refund can be greatly reduced.
Furthermore, according to the ticket management system and the operation method thereof according to the present invention, since the ticket can be invalidated remotely, the ticket can be invalidated as soon as a ticket being auctioned for resale is found. A great effect can be obtained in preventing the resale of tickets.

1 is a block diagram schematically showing a configuration of a ticket management system according to an embodiment of the present invention. It is a figure which shows the example of printing of the ticket by embodiment of this invention. It is a figure for demonstrating the entrance reception process by embodiment of this invention. It is a figure for demonstrating the cancellation process of the ticket by embodiment of this invention. 5 is a flowchart for explaining a ticket issuing method according to an embodiment of the present invention; 6 is a flowchart for explaining a method of accepting an admission by using a ticket according to an embodiment of the present invention. 4 is a flowchart for explaining a ticket cancellation method according to an embodiment of the present invention. 4 is a flowchart for explaining an event cancellation processing method according to an embodiment of the present invention;

Next, a specific example of an embodiment for carrying out the ticket management system and its operation method according to the present invention will be described in detail with reference to the drawings.
FIG. 1 is a block diagram schematically showing a configuration of a ticket management system according to an embodiment of the present invention.
Referring to FIG. 1, a ticket management system 1 according to an embodiment of the present invention includes a ticket management server 10 connected via a network 50, an event organizer terminal 20, and a user terminal 30 owned by a user who purchases a ticket. including.

  The ticket management system 1 is used for event ticket issuance, event admission management, cancellation by a ticket purchaser, ticket invalidation for resale prevention, resale of a canceled or invalidated ticket, refund processing by event cancellation, etc. Correspondingly, the ticket management server 10 collectively manages tickets.

  As will be described later, a ticket managed by the ticket management system 1 is composed of an entrance stub and a cancellation stub, and an entrance identification code and a cancellation identification code are printed on the ticket. The identification code for entrance and the identification code for cancellation are unique to this ticket, and the ticket management server 10 includes information included in these identification codes, a password registered by the user who purchases the ticket at the time of ticket purchase, and Since the account number of the virtual currency of the user who receives the refund at the time of cancellation is registered in association with it, when entering the event, it is judged whether or not you can enter by simply reading the identification code for entering and entering the password, At the time of cancellation, authentication can be performed simply by reading the identification code for cancellation and inputting the password, and refund processing accompanying the cancellation processing proceeds. As described above, the ticket management system of the present invention can provide a highly convenient ticket management method in which authentication and cancellation at the time of event entry can be performed with a simple procedure.

  Referring to FIG. 1, a ticket management server 10 includes an input / output unit 12 for inputting / outputting data, a storage unit 13 for storing various information related to tickets, a program for controlling its own operation, and the like, processing contents and management of tickets. A display unit 14 for displaying information, a registration information management unit 15 for managing registration information transmitted from the user terminal 30, a ticket information management unit 16 for managing ticket sales information, and processing such as ticket issuance and cancellation It includes a ticket processing unit 17 to perform, and a control unit 11 that controls these components. Moreover, the reading part 18 is further included for the cancellation process when the stub of a ticket is mailed.

  In the embodiment, a user who purchases a ticket receives a password for authenticating the user himself / herself, and a refund virtual currency wallet ID for receiving a refund when the ticket is canceled or the event is cancelled. The user terminal 30 transmits to the ticket management server 10 for registration.

The password is used when entering the organizer terminal 20 when entering the event venue, or when entering the user terminal 30 when canceling the ticket. In the embodiment, an arbitrary four-digit number (password) is used as the password. However, the present invention is not limited to this, and characters and symbols may be included, and the number of digits may be more or less than four.
The virtual currency wallet ID for refund is the account number of the virtual currency of the user who receives the refund. Unlike actual currency transactions such as yen, transactions using virtual currency are performed in the form of data exchange without going through financial institutions. The refund virtual currency wallet ID corresponds to the destination address of the virtual currency. Since it does not go through a financial institution, the virtual currency has no restrictions on the handling time zone like the business hours of a financial institution, so transactions can be performed immediately anytime for 24 hours.

The registration information management unit 15 registers the password transmitted from the user terminal 30 and the virtual currency wallet ID for refund in association with ticket information such as a ticket code for uniquely managing the seat and ticket of the event venue. Manage and save as information.
In this embodiment, the user registers only the password and the refund virtual currency wallet ID for ticket purchase, and there is no need to register information for identifying an individual such as an address or a telephone number. For this reason, there is little input work for ticket purchase, the convenience of the user is improved, and there is no need to worry about the leakage of personal information.

  In another embodiment, a user who purchases a ticket registers the name of the holder of the refund virtual currency wallet ID in addition to the password and the refund virtual wallet ID when applying for ticket purchase. In this case, the registration information management unit 15 manages and stores the password, the virtual currency wallet ID for refund, and the name of the holder of the virtual currency wallet ID for refund as the registration information in association with the ticket information.

The reason for registering the name of the virtual currency wallet ID for refund is not to identify the individual user but to print on the ticket. Since the name of the virtual currency wallet ID for refund of the user who is the ticket purchaser is printed on the ticket, it becomes easier for the user to hesitate to resell, so the effect of preventing the resale of the ticket can be obtained. is there. In addition, the psychology of being checked at the time of admission will discourage the opposite sex and foreigners from purchasing tickets for resale.
Even in this embodiment, the number of inputs increases by the name of the name holder, but since the name of the name holder alone does not lead to personal identification, the same effect as in the above embodiment can be obtained.

  The ticket information management unit 16 manages ticket sales information of events to be held. In the embodiment, the table is managed in a table so that the sales status of each seat at the event venue, that is, the classification of sales, sold, canceled, resale, and the like can be understood. As a result, it is possible to perform operational management such as extracting and displaying a list of unsold seats, or displaying sales results from sold seats and their selling prices. Further, ticket sales results may be aggregated and provided for each event for each organizer. Such information may be provided in response to a request from the organizer terminal 20. Alternatively, for example, a My Page for the organizer may be created and provided as display information for the My Page for the organizer.

The ticket processing unit 17 performs a ticket issuance process, a cancellation process, an admission reception process, or an event cancellation process based on a request from the user terminal 30 or the organizer terminal 20.
In the ticket issuing process, when a ticket purchase application from the user terminal 30 is registered as registration information in association with the ticket information and the virtual currency wallet ID for refund, the ticket processing is performed based on the registration information. The unit 17 generates and outputs an identification code to be printed on the ticket.

In the embodiment, the identification code is a QR code, and the identification code to be printed on the ticket is two types, an entrance QR code and a cancellation QR code. The entrance QR code includes the ticket code associated with the password of the user who applied for ticket purchase and the virtual currency wallet ID for refund. In addition to the ticket code, the QR code for cancellation includes connection destination information of a Web site for performing cancellation processing.
The information included in the identification code is not limited to the ticket code, and may be information unique to the ticket and associated with the registration information of the user who purchased the ticket. The identification code is not limited to a two-dimensional barcode such as a QR code, and may be a one-dimensional barcode if the amount of information is small, or may be a character or a number when combined with a reader capable of character recognition.

  In the admission reception process, when the user presents a ticket at the entrance of the event venue, as will be described later, an entrance identification code printed on the ticket is read and transmitted from the organizer terminal 20 together with the password entered by the user. Therefore, the ticket processing unit 17 refers to the registration information managed by the registration information management unit 15 based on the ticket code included in the identification code for entrance, and the password registered in association with this ticket code, The password transmitted from the organizer terminal 20 is collated, and if the collated passwords match, the user at the event site authenticates that the user has purchased the ticket, and the admission permission information is sent to the organizer terminal 20. Send. If the collated passwords do not match, information requesting entry prohibition or password re-input is transmitted to the organizer terminal 20.

  In the cancellation process, a user who wishes to cancel due to the purchase of a ticket reads the cancellation identification code printed on the ticket by the user terminal 30, and the information of the read identification code and the password entered by the user are the user. Since it is transmitted from the terminal 30, the ticket processing unit 17 refers to the registration information managed by the registration information management unit 15 based on the ticket code included in the cancellation identification code, and registers in association with this ticket code. And the password transmitted from the user terminal 30 are collated. If the collated passwords match, the refund virtual currency wallet ID of the user registered in the registration information is changed from the purchase amount of the ticket to the fee. Send virtual currency equivalent to the refund amount after deducting .

There are various types of virtual currency, but in general their value varies greatly. Therefore, in the case of a virtual currency with a large change in value, the ticket processing unit 17 calculates the amount of the virtual currency corresponding to the refund amount based on the value of the virtual currency when the ticket is canceled.
The user terminal 30 of the user who purchased the ticket does not necessarily have a reading unit for reading the identification code, that is, a camera function.

  If the user terminal 30 is not equipped with a reading unit, a ticket stub printed with a cancellation identification code is sent to the administrator or operator of the ticket management server 10 for the user who purchased the ticket to cancel. May be. In this case, since the canceling identification code is read from the reading unit 18 by the operator, the ticket processing unit 17 uses the information on the read identification code to return the virtual currency wallet ID for refund of the user registered in the registration information. And the virtual currency corresponding to the refund amount is transmitted.

When the virtual currency is transmitted in any of the cancellation processes, the ticket processing unit 17 invalidates the canceled ticket and registers the event venue seat corresponding to the ticket in a resale list for selling as a new ticket. The resale list is a list that is used to resell tickets that have been canceled due to cancellation or resale. The resale list may be created and managed independently by the ticket processing unit 17, or information is transferred to the ticket information management unit 16 so that it can be understood that the ticket is invalidated and reselled, and the ticket information management unit 16 manages the resale list. You may make it manage collectively with the table to do.
Tickets registered in the resale list are reflected in vacant seat information such as reservation sites that sell tickets, and if there are new purchasers, they are sold.

  The event cancellation process is a process when the event is canceled due to the convenience of the organizer, and a refund equivalent to the purchase amount is required for all ticket purchasers. Along with the event cancellation, the ticket processing unit 17 receives from the organizer terminal 20 a virtual currency corresponding to a necessary amount for refunding all users who have purchased tickets following the event cancellation notification. The ticket processing unit 17 sequentially transmits virtual currency equivalent to the ticket purchase amount to each refund virtual currency wallet ID of the user who purchased the ticket based on the registration information.

In addition, when the ticket processing unit 17 detects that the ticket is being resold at an auction site or the like, the ticket processing unit 17 determines whether the ticket being resold based on a request from the organizer terminal 20 or an input from the operator of the ticket management server 10. Disable it. The ticket invalidation may be performed by deleting the password associated with the ticket code of the ticket or the virtual currency wallet ID for refund in the registration information, or confirming that the ticket is invalidated in the registration information. A flag that can be determined may be set.
As in the case of the cancellation process, the ticket processing unit 17 registers the seat of the event venue corresponding to the invalidated ticket in the resale list to be sold as a new ticket.

The input / output unit 12 performs data input / output with the organizer terminal 20 and the user terminal 30 through the network 50. The input / output unit 12 also includes a keyboard for inputting characters to the ticket management server 10.
The storage unit 13 stores various management data such as registration information and ticket sales information, as well as a control program for controlling the ticket management server 10. If there is a lot of information to be stored in a storage medium such as a hard disk, it may be configured as an external memory device.

The display unit 14 displays ticket processing contents and management information, and is embodied by a liquid crystal display device or the like.
The reading unit 18 reads a cancellation identification code printed on the ticket stub when the ticket stub is mailed. The identification code is a two-dimensional bar code such as a one-dimensional bar code or a QR code. In the case of a code, it is embodied by a bar code reader. When the identification code is a letter or number, it is embodied by a camera.

The organizer terminal 20 performs admission reception at the event venue, ticket sales for the day sale, virtual wallet management for ticket refund when the event is canceled, and the like. One organizer terminal 20 may be used when the scale of the event is small. However, as shown in FIG. 1, a plurality of organizer terminals 20 may be configured to independently perform entrance reception, ticket sales on the day, and wallet management.
In any case, the organizer terminal 20 includes an input / output unit 22, a storage unit 23, a display unit 24, and a control unit 21 that controls these components. Even if there are a plurality of organizer terminals 20, the organizer terminal 20 that accepts at least the entrance includes a reading unit 25 that reads an identification code printed on a ticket and an input unit 26 for a user to input a password.

The input / output unit 22 includes communication means for transmitting / receiving data to / from the ticket management server 10 via the network 50, character input means such as a keyboard for inputting data, programs, and the like.
The storage unit 23 stores data handled by the organizer terminal 20 and a control program for controlling the organizer terminal 20 confidence.
The display unit 24 displays data, a control program, and the like handled by the organizer terminal 20.

  The organizer terminal 20 is embodied by a notebook personal computer, a tablet terminal, or the like. In addition, in a device having a touch panel type liquid crystal display panel such as a tablet terminal, the display unit also has a character input unit. However, depending on the configuration of the device to be embodied in this manner, each component of the organizer terminal 20 is appropriately selected. You may comprise combining and dividing | segmenting.

The reading unit 25 is for reading the entrance identification code printed on the ticket presented by the user at the reception of the event venue. When the identification code is a two-dimensional barcode such as a one-dimensional barcode or a QR code, the reading unit 25 is embodied by a barcode reader. When the identification code is a character or a symbol, it is embodied by a camera that acquires an image.
The input unit 26 is used to input a password used for user authentication at the reception of the event venue. In the embodiment, the password is a 4-digit password, and can be implemented by an input terminal on which numeric keys are arranged.
The reading unit 25 and the input unit 26 may be configured to be built in the organizer terminal 20, but are preferably externally connected to the organizer terminal 20 from the work efficiency of admission reception.

The user terminal 30 is used to input necessary data and transmit the input data to the ticket management server 10 at the time of ticket purchase application or cancellation.
Therefore, the user terminal 30 includes an input / output unit 32, a storage unit 33, a display unit 34, a reading unit 35, and a control unit 31 that controls these components.

The input / output unit 32 includes character input means such as a keyboard for inputting a password registered at the time of ticket purchase, a virtual currency wallet ID for refund, and a communication means for transmitting the input data to the ticket management server 10. .
The storage unit 33 stores input data, a program for controlling itself, and the like.
The display unit 34 displays information related to necessary procedures such as an application screen for ticket purchase and a password input screen for cancellation, and input data.

When the ticket is canceled, the reading unit 35 reads the cancellation identification code printed on the ticket stub.
The user terminal 30 is embodied by a personal computer, a tablet terminal, a smartphone, or the like, and the reading unit 35 is embodied by a camera built in these devices.
As a ticket cancellation method, there is a method of separating and mailing a ticket stub as described above. Therefore, the user terminal 30 does not necessarily include the reading unit 35.

  The network 50 is a wide-area network such as the Internet. Since virtual currency is transmitted and received through the network 50, the network 50 is a network with established security such as encryption processing.

Next, the ticket processing method according to the embodiment will be described with reference to FIGS.
FIG. 2 is a diagram showing a print example of a ticket according to the embodiment of the present invention.
Referring to FIG. 2, the ticket 200 includes an entrance stub 210 and a cancellation stub 220 that are separated by a cut line.

  In the entrance stub 210, the purchase amount of the ticket 200 is printed in the purchase amount display field 230, and an entrance QR code 250 is printed as an entrance identification code. In addition, when the name of the virtual currency wallet ID for refund is printed according to the embodiment, the name is printed in the name of the name holder field 270. The entrance QR code 250 is generated by the ticket management server 10 based on the ticket code.

The cancellation stub 220 is provided with a return amount display field 240 for displaying an amount corresponding to a refund amount when the ticket 200 is canceled. In the case of a virtual currency whose value does not change, the amount of the virtual currency corresponding to the refund amount is printed. On the other hand, in the case of a virtual currency whose value fluctuates, the amount of the virtual currency to be refunded changes depending on the timing of cancellation. Therefore, the refund amount may be printed in an actual currency such as yen.
A cancellation QR code 260 is printed under the return amount display field 240 as a cancellation identification code. According to the embodiment, in the case of printing the name of the virtual currency wallet ID for refund, printing is performed in the name of the name holder field 280. The canceling QR code 260 is generated by the ticket management server 10 based on the ticket code and the connection destination information of the Web site when canceling.

FIG. 3 is a view for explaining admission reception processing according to the embodiment of the present invention.
Referring to FIG. 3, when the ticket 200 is presented by the user at the admission reception of the event venue, the QR code 250 for entrance printed on the ticket 200 using the reader 25 by the operator of the organizer terminal 20 is displayed. Read. Information of the read QR code 250 for reading is stored in the organizer terminal 20 and information prompting the user to input a password is displayed on the display unit 24 of the organizer terminal 20.
When the user inputs a password to the input unit 26, the organizer terminal 20 transmits information on the entrance QR code 250 and the input password to the remote ticket management server 10 connected via the network 50.

The ticket management server 10 refers to the registration information based on the ticket code included in the information of the entrance QR code 250, the user password associated with the ticket code in the registration information, and the organizer terminal 20. The transmitted password is collated, and if the two match, information indicating admission is transmitted to the organizer terminal 20. If the passwords to be collated do not match, information indicating that admission is not possible is transmitted to the organizer terminal 20. In the case where the re-entry of a predetermined number of times is permitted in consideration of an input error of the password or the like, information requesting re-input of the password may be transmitted instead of the information that cannot be entered.
As described above, since the processing performed at the time of admission is only reading the QR code 250 for admission and inputting a four-digit password, the processing time is short, and it is efficient without waiting for the user. Admission can be made at.

  The ticket management system 1 according to the present invention is based on the premise that a user can enter or not based on a matching result of the ticket management server 10 using the network 50. However, the ticket itself is not an electronic data such as an electronic ticket. Since it is printed on paper, even if the worst communication failure occurs at the time of the event, it is possible to determine which ticket was entered by separating and collecting the cancellation stub 220 at the reception. Therefore, it is possible to substitute the admission reception without much confusion by permitting admission.

  FIG. 4 is a view for explaining ticket cancellation processing according to the embodiment of the present invention. 4A shows a cancel processing method when the user terminal 30 includes the reading unit 35 that reads the identification code, and FIG. 4B shows a cancel processing method when the user terminal 30 does not include the reading unit 35. .

  Referring to FIG. 4A, the user who wishes to cancel the ticket 200 reads the cancellation QR code 260 printed on the cancellation stub 220 of the ticket 200 by the user terminal 30. Since the cancellation QR code 260 includes the connection destination information of the website for performing the cancellation process in addition to the ticket code, the ticket code is transmitted to the ticket management server 10 by reading the cancellation QR code 260. The user terminal 30 transmits and displays information on the website for performing the cancellation process. A column for inputting the user's password is displayed in the Web site information. When the password is input by the user, the input password is also transmitted to the ticket management server 10.

  The ticket management server 10 refers to the registration information based on the received ticket code, and verifies whether or not the transmitted password matches the password registered in the registration information. When the passwords to be verified match, the virtual currency wallet ID for refund registered in association with the ticket code and password is extracted, and the virtual currency corresponding to the refund amount printed on the cancellation stub 220 is for refund Sent to virtual currency wallet ID.

  On the other hand, referring to FIG. 4B, the user who wishes to cancel the ticket 200 separates the cancellation stub 220 and sends it to the administrator or operator of the ticket management server 10. At this time, the reply envelope 400 in which the cancellation stub 220 is inserted may be a commercially available general envelope, but with the issuance of the ticket 200, a ticket code, a name of the virtual currency wallet ID of the user's refund, etc. are printed in advance. It is also possible to use a dedicated reply envelope that has been created. By doing so, the mailing of the cancellation stub 220 can be one of confirmation means that it is by the user who purchased the ticket 200. Furthermore, when sending the cancellation stub 220, the password registered by the user at the time of ticket purchase may be written in the cancellation stub 220 and sent for user authentication.

  The cancellation QR code 260 printed on the cancellation stub 220 sent by mail is read by the reading unit 18. The ticket management server 10 retrieves the ticket code included in the read QR code 260, and refers to the registration information based on the ticket code to extract the virtual currency wallet ID for refund associated with the ticket code.

When the password is written in the cancellation stub 220, an image of the cancellation stub 220 is taken and characters are recognized from the image, or the password is also input to the ticket management server 10 by the operator of the ticket management server 10. The user who wishes to cancel may be authenticated before collating the registration information together with the read ticket code and extracting the virtual currency wallet ID for refund.
A virtual currency equivalent to the refund amount printed on the cancellation stub 220 is sent to the virtual currency wallet ID for refund.

  In this way, the cancellation of the ticket 200 can be performed by a simple process using the cancellation stub 220, and the refund associated with the cancellation is sent only to the virtual currency wallet ID for refund registered in advance by the user. Therefore, the receipt can be performed reliably, and the method is very convenient for the user. In addition, even the organizer automatically performs a refund procedure at the time of cancellation, and at the same time, the seat of the ticket 200 that has been canceled is turned to resale, so there is less burden and it is a convenient ticket management method.

Next, a main ticket processing method according to the embodiment of the present invention will be described with reference to the flowcharts of FIGS.
FIG. 5 is a flowchart for explaining a ticket issuing method according to an embodiment of the present invention.
Referring to FIG. 5, a user who wants to purchase a ticket 200 accesses a website that sells tickets, and the user terminal 30 displays a ticket application screen (step S510).

When purchasing a ticket, the only information necessary for registration in the ticket management server 10 is a password for authenticating the user and a virtual currency wallet ID for refund for receiving a refund for canceling the ticket 200 or canceling the event. Therefore, the user terminal 30 transmits the password and refund virtual currency wallet ID input by the user to the ticket management server 10 for registration (step S520).
In the embodiment, the name of the virtual currency wallet ID for the user's refund for printing on the ticket 200 may be registered. In this case, the name of the virtual currency wallet ID for the refund of the user is also transmitted and registered in the ticket management server 10 in step S520.

  The ticket management server 10 manages and stores the password and refund virtual currency wallet ID received from the user terminal 30 as registration information in association with the seat number and ticket code of the event venue corresponding to the ticket 200 to be sold. (Step S530). The ticket code is a code for uniquely managing the ticket 200 and is different for each ticket. The ticket code may be generated in advance corresponding to the seats of the event venue, or may be generated individually when registering registration information for each user. In the embodiment, the character string is a combination of numbers or alphabets of 8 to 16 digits.

  The ticket management server 10 generates an identification code for printing on the ticket 200 in step S540. In the embodiment, the identification code is a QR code that is one of two-dimensional barcodes. The ticket 200 to be issued includes an admission stub 210 and a cancellation stub 220, and an admission QR code 250 and a cancellation QR code 260 are printed, respectively. Therefore, the ticket management server 10 generates these two types of QR codes. Although the QR code for entrance 250 and the QR code for cancellation 260 may be the same, in the embodiment, the QR code for entrance 250 includes only a ticket code, and the QR code for cancellation 260 is used for performing the ticket code and the cancellation process. Contains Web site connection information.

  In step S550, the ticket management server 10 outputs the generated identification code as ticket print data. When the registration information includes the name of the virtual currency wallet ID for the user's refund virtual wallet ID, and the name of the virtual currency wallet ID for refund is also printed on the ticket, the name of the virtual currency wallet ID for refund is also included in the ticket print data. . When a printing apparatus that prints the ticket 200 is connected to the ticket management server 10, data including all information to be printed on the ticket 200 including the design may be generated and output as ticket printing data.

When the ticket printing is performed by another apparatus such as outsourcing, the ticket printing data output in step S550 is sent to print the ticket 200 and deliver it to the user (step S560).
When the dedicated reply envelope 400 is used in the cancellation process of the ticket 200, data to be printed on the dedicated reply envelope 400 may also be generated and output together with the ticket print data in step S550. . The reply envelope 400 is provided to the user as a set together with the post-printing ticket 200.

FIG. 6 is a flowchart for explaining an admission reception method using a ticket according to an embodiment of the present invention.
Referring to FIG. 6, when the user presents the ticket 200 at the admission reception of the event venue, the reading QR code 250 is read by the reading unit 25 (step S610). Information of the read QR code 250 for admission is transmitted from the organizer terminal 20 to the ticket management server 10.

  In step S620, the user inputs a password to the input unit 26. The input password is also transmitted from the organizer terminal 20 to the ticket management server 10. Although FIG. 6 shows that the information and password of the entrance QR code 250 are individually transmitted to the ticket management server 10, they may be transmitted together in step S 620 after being collected by the ticket management server 10.

In step S630, the ticket management server 10 refers to the registration information based on the ticket code extracted from the received QR code 250 information, and registers the password associated with the ticket code and the organizer terminal 20. Determine whether the received password matches.
If the passwords match, the ticket management server 10 determines that the user who presented the ticket 200 at the admission reception has been authenticated as the user who purchased the ticket 200, and the ticket management server 10 provides the admission permission information to the organizer terminal 20. (Step S640). On the other hand, if the passwords do not match, information indicating that admission is not possible is transmitted to the organizer terminal 20, and the next ticket is awaited. When re-entry of the password is permitted, information requesting re-entry may be transmitted to the organizer terminal 20 to wait for the re-input of the password.

FIG. 7 is a flowchart for explaining a ticket canceling method according to an embodiment of the present invention, and shows a canceling method when the user terminal 30 includes the reading unit 35.
Referring to FIG. 7, the user who wishes to cancel the ticket 200 reads the QR code 260 for cancellation printed on the cancellation stub 220 of the ticket 200 by the user terminal 30 in step S710. The read information of the canceling QR code 260 is transmitted from the user terminal 30 to the ticket management server 10.

  The ticket management server 10 transmits to the user terminal 30 and displays the information of the website for performing the cancellation process based on the connection destination information of the website included in the received information of the QR code for cancellation 260 (step S720). ). Since the input field for the user to input a password is displayed in the information on the Web site, the user inputs and transmits the password registered at the time of ticket purchase (step S730).

The ticket management server 10 refers to the registration information based on the ticket code included in the information of the canceling QR code 260 received in step S710, and the password registered in association with the ticket code and the password received in step S730. It is determined by checking whether or not they match (step S740).
If the two verified passwords match, the user who sent the password can be authenticated as the user who purchased the ticket, and the ticket management server 10 continues to register this user registered in association with the ticket code. The virtual currency wallet ID for refund is extracted, and the virtual currency corresponding to the refund amount printed on the cancellation stub 220 is sent to the virtual currency wallet ID for refund (step S750).

  When the transmission of the virtual currency is completed, the ticket management server 10 invalidates the ticket 200 that has been cancelled in step S760. As the ticket 200 is invalidated, the registration information related to the ticket 200 may be deleted, or an invalid flag prohibiting the use of the registration information may be added to the registration information related to the ticket 200 and stored. . Further, with the invalidation of the ticket 200, the invalidated information of the ticket 200 may be added and managed so that the sales information of the ticket 200 managed by the ticket information management unit 16 can be known. .

  Since the seat of the event venue corresponding to the canceled ticket 200 is immediately put on resale, the ticket management server 10 registers a new ticket corresponding to this seat in the resale list (step S770). At this time, for a new ticket, a new ticket code different from the ticket code of the canceled ticket is generated and clearly distinguished.

FIG. 8 is a flowchart for explaining the event cancellation processing method according to the embodiment of the present invention.
Referring to FIG. 8, when an event has to be canceled, the event organizer transmits an event cancellation notification from the organizer terminal 20 to the ticket management server 10 to request event cancellation processing (step S810). .

When an event is canceled due to the convenience of the organizer, a ticket refund process is performed for a user who has purchased a ticket for a normal event. In the ticket management method according to the embodiment of the present invention, since the refund process is performed in virtual currency, the organizer terminal 20 transmits virtual currency corresponding to the amount required for all refunds to the ticket management server 10 in step S820.
Since the ticket management server 10 stores the information of the finally sold ticket based on the ticket sales information managed by the ticket information management unit 16, the ticket management server 10 receives the event cancellation notification at the stage of receiving the event cancellation notification. Calculate the total sales of the tickets sold, calculate the equivalent of the virtual currency equivalent to the total sales of the ticket based on the value of the virtual currency at the time of receiving the event cancellation notification input separately, the organizer The terminal 20 may be charged.

In step S830, the ticket management server 10 calculates a virtual currency corresponding to the ticket purchase price for each ticket.
Next, the ticket management server 10 refers to the registration information, and transmits the virtual currency calculated in step S830 to the refund virtual currency wallet ID registered in the registration information for each user.

  In the ticket refund process associated with the event cancellation, the larger the event, the longer the time and man-hours required for the refund process, and the greater the burden on the organizer. However, in the ticket management method according to the embodiment of the present invention, the refund process is performed mechanically based on the information registered in the registration information, so that the organizer is hardly burdened and is not prone to human error. Therefore, the refund process is surely performed. In addition, the user who receives the refund does not visit the organizer's office to receive the refund, and the refund is performed without performing any special additional procedure, so that the ticket management method is not burdensome for the user. ing.

  As described with reference to FIGS. 7 and 8, in both cases of canceling a ticket and refunding by canceling an event, the remittance is performed only to the virtual currency wallet ID for refund registered by the user at the time of ticket purchase. Even if the ticket is resold, the third party is not willing to cancel or refund the ticket and will be motivated to obtain the ticket. As described above, according to the ticket management method of the present invention, it is easy for a user who purchases a ticket to cancel easily and is a user-friendly ticket management method. It is possible to provide a difficult ticket management method.

  As mentioned above, although embodiment of this invention was described in detail, referring drawings, this invention is not limited to the above-mentioned embodiment, In the range which does not deviate from the technical scope of this invention, it changes variously. Is possible.

DESCRIPTION OF SYMBOLS 1 Ticket management system 10 Ticket management server 11, 21, 31 Control part 12, 22, 32 Input / output part 13, 23, 33 Storage part 14, 24, 34 Display part 15 Registration information management part 16 Ticket information management part 17 Ticket processing Section 18, 25, 35 Reading section 20 Organizer terminal 26 Input section 30 User terminal 50 Network 200 Ticket 210 Entrance stub 220 Canceling stub 230 Purchase amount display field 240 Return amount display field 250 Entrance QR code 260 For cancellation QR code 270, 280 Nominee name field 400 Reply envelope

Claims (10)

A ticket management system including a ticket management server connected via a network, an event organizer terminal, and a user terminal,
The ticket management server, a registration information management unit that manages a password transmitted from the user terminal at the time of ticket purchase application and a virtual currency wallet ID for refunding a user in the case of ticket cancellation as registration information in association with ticket information;
A ticket processing unit that performs ticket issuance processing, cancellation processing, admission reception processing, or event cancellation processing based on a request from the user terminal or the organizer terminal,
The organizer terminal includes at least one organizer terminal including a reading unit that reads an identification code for entrance printed on a ticket and an input unit that inputs a password,
The admission identification code is generated by the ticket processing unit based on the registration information at the time of ticket issuance processing,
In the admission acceptance process, the admission permission determination is made by comparing the password input from the input unit with the registration information based on the read information of the identification code for admission. Management system. The cancellation process
The password input to the user terminal based on the information of the identification code for cancellation read by the user terminal transmitted from the user terminal provided with a reading unit that reads the identification code is checked against the registration information, and the result of the verification does not match If not, it is made by sending a virtual currency for refund to the virtual currency wallet ID for refund,
By sending the virtual currency for refund to the virtual currency wallet ID for refund by operator input based on the information of the identification code for cancellation printed on the stub of the ticket separated and returned by the user,
2. The cancellation identification code is generated by a ticket processing unit based on the registration information during ticket issuance processing, and is printed on the ticket together with the entrance identification code in advance. Ticket management system.   3. The ticket processing unit invalidates a ticket that has been canceled as a result of the execution of the cancellation process, and registers the event seat corresponding to the canceled ticket in a resale list that is sold as a new ticket. Ticket management system described in 1.   When the event processing is requested from the organizer terminal, the ticket processing unit receives virtual currency necessary for refund from the organizer terminal, and the virtual currency wallet ID for refund for each user at the time of ticket purchase. 2. The ticket management system according to claim 1, wherein a refund process is performed by transmitting a virtual currency corresponding to the amount of money.   2. The ticket management system according to claim 1, wherein the ticket processing unit invalidates a ticket to be resold based on a request from the organizer terminal or an input from an operator.   6. The ticket management system according to claim 1, wherein both the entrance identification code and the cancellation identification code are QR codes (registered trademark). An operation method of a ticket management system including a ticket management server, an organizer terminal, and a user terminal connected via a network,
The ticket management server receives a password and a virtual currency wallet ID for refunding the user in the case of ticket cancellation from the user terminal and registers them as registration information in association with ticket information;
The ticket management server generating and outputting an entrance identification code and a cancellation identification code to be printed on the ticket based on the registration information, and
When the ticket is entered, the ticket management server receives the password input to the organizer terminal based on the information of the entrance identification code read by the organizer terminal and verifies it with the registration information. Stages,
A ticket management system operating method, further comprising the step of transmitting admission information to the organizer terminal if there is no mismatch as a result of the collation; When the ticket is canceled, the ticket management server receives the information of the identification code for cancellation read by the user terminal and the password input to the user terminal, and collates with registration information;
If there is no mismatch as a result of the verification, a step of transmitting the refund virtual currency to the user's refund virtual currency wallet ID;
Invalidating the canceled ticket;
The ticket management system operating method according to claim 7, further comprising: registering a seat of an event corresponding to the canceled ticket in a resale list sold as a new ticket. When the event is canceled, the ticket management server receives a virtual currency necessary for refund from the organizer terminal;
The operation of the ticket management system according to claim 7, further comprising a step of performing a refund process by transmitting a virtual currency corresponding to an amount at the time of ticket purchase to a virtual currency wallet ID for refund of each user. Method. The ticket management system operating method according to any one of claims 7 to 9, wherein each of the entrance identification code and the cancellation identification code is a QR code (registered trademark).

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