JP2018195339A - System, server, and program for providing electronic manual - Google Patents

Abstract

To provide an electronic manual provision system for increasing convenience of a user who uses an electronic manual, and for making a task following the manual understood completely.SOLUTION: An electronic manual provision system 1 comprises: a server 2 having an electronic manual database; a user terminal 3 capable of communicating with the server via a network 4; and a beacon transmitter 5 for transmitting a beacon signal by a short-range wireless communication system. A user terminal has a beacon reception part for receiving the beacon signal, and when receiving the beacon signal, transmits a transmission request including an electronic manual ID to the server. The server transmits at least one electronic manual associated with the electronic manual ID to the user terminal when receiving the transmission request.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a system, a server, and a program that provide an electronic manual, and more particularly, to a system, a server, and a program that provide an electronic manual using a beacon signal.

  In recent years, business manuals have been widely used in various companies, and business manuals have been digitized. For example, Patent Document 1 describes an electronic manual update notification system including a server having an electronic manual database and a user terminal that uses the electronic manual database via a network. This electronic manual update notification system creates an email to that effect when updating an electronic manual, and sends an email to employees who have referenced or downloaded the relevant electronic manual obtained from the reference / download log. It is possible to reliably notify the corresponding electronic manual user that the manual has been updated.

JP 2012-181793 A

  However, in the conventional electronic manual providing system, when the accumulated amount of electronic manual databases increases and a large number of electronic manuals are registered, the users who use the electronic manuals search the database and select the target from the search result list. You need to find and browse things. As a result, the search operation is time-consuming and the browsing of the electronic manual becomes very troublesome. In particular, the search results vary depending on the user's search ability, so there is a risk that communication will be lost simply by verbally instructing to browse the electronic manual, making it difficult to thoroughly disseminate work in accordance with the manual. There is.

  SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide an electronic manual providing system capable of enhancing the convenience of a user who uses an electronic manual and making the business according to the manual thoroughly known.

  In order to solve the above problems, an electronic manual providing system according to the present invention, in one embodiment, includes a server having an electronic manual database, a user terminal capable of communicating with the server via a network, and a beacon signal in a short-range wireless communication. A beacon transmitter that transmits by a communication method, and the user terminal has a beacon receiving unit that receives the beacon signal, and transmits a transmission request including an electronic manual ID to the server when the beacon signal is received. When the server receives the transmission request, the server transmits at least one electronic manual associated with the electronic manual ID specified by the beacon signal to the user terminal.

  According to the present invention, it is possible to reliably provide a user terminal with a predetermined electronic manual associated with a specific product or place, and it is possible to thoroughly disseminate work according to the manual. In addition, the user can obtain a predetermined electronic manual without searching the database, and the convenience of the user who uses the electronic manual can be improved.

  In the present invention, the user terminal has identification information of the user terminal, the server has an access permission list in which identification information of the user terminal permitted to access is registered, and the user terminal transmits the transmission It is preferable that the identification information is transmitted together with the request, and the server permits the transmission of the electronic manual when the identification information transmitted from the user terminal is registered in the access permission list. According to this, the security of the electronic manual providing system can be increased, and unauthorized access to the electronic manual, which is business know-how, can be prevented.

  In the present invention, the user terminal further includes a position information acquisition unit, transmits position information indicating the position of the user terminal together with the transmission request, and the server determines the position of the user terminal from the position information. It is preferable that transmission of the electronic manual is permitted when it is determined that the electronic manual is near the beacon transmitter. Typical position information is GPS position information, and the position information acquisition unit in this case is a GPS reception unit. However, in addition to GPS, location information can also be obtained from 3G and 4G (LTE) mobile communications, Wi-Fi (registered trademark) and other network connections. According to this, the security of the electronic manual providing system can be further enhanced, and unauthorized access to the electronic manual, which is business know-how, can be prevented.

  In the present invention, the user terminal displays a first confirmation screen for confirming whether or not to browse the electronic manual after receiving the beacon signal and before transmitting the transmission request, A user who transmits the transmission request when a user operation for viewing the electronic manual is performed after the first confirmation screen is displayed, and who views the electronic manual after the first confirmation screen is displayed. It is preferable that the scanning operation for receiving the beacon signal is interrupted for a certain period when the operation is not performed. According to this, the electronic manual can be provided only to the user who really wants to browse the electronic manual associated with the electronic manual ID specified by the beacon signal. In addition, it is possible to avoid a situation where an electronic manual transmission request is repeated many times triggered by unintended reception of a beacon.

  In the present invention, the electronic manual database includes an access log of the user terminal, and the server checks the access log after receiving the transmission request and before transmitting the electronic manual, When the electronic manual associated with the electronic manual ID specified by the beacon signal has been browsed by the user of the user terminal, the electronic manual is transmitted from the user terminal in response to the browsed notification. It is preferable to transmit an electronic manual associated with the electronic manual ID specified by the beacon signal when the re-browsing request is received. In this way, by checking whether the user has browsed the electronic manual associated with the electronic manual ID specified by the beacon signal, and confirming whether to re-browse, the reception of an unintended beacon signal is triggered. The situation where the electronic manual is unilaterally provided can be avoided.

  In the present invention, it is preferable that the server determines that the electronic manual has been browsed when the browsing date of the electronic manual by the user of the user terminal is after the update date and time of the electronic manual. In addition to simply checking whether or not the selected electronic manual is being browsed, checking whether or not the latest version of the electronic manual is being browsed can be used to ensure that the upgraded electronic manual is being browsed.

  In the present invention, when the user terminal receives the browsed notification, the user terminal displays a second confirmation screen for confirming whether or not to re-view the electronic manual, and displays the second confirmation screen. When a user operation to re-view the electronic manual is performed later, the transmission request is transmitted, and a user operation to re-view the electronic manual is not performed after the second confirmation screen is displayed. In this case, it is preferable that the scanning operation for receiving the beacon signal is interrupted for a certain period. According to this, the electronic manual can be provided only to the user who really wants to re-view the electronic manual associated with the electronic manual ID specified by the beacon signal. In addition, it is possible to avoid a situation where the transmission request of the electronic manual is repeated many times triggered by reception of an unintended beacon signal.

  In the present invention, it is preferable that the user terminal resumes the scanning operation when a user operation for resuming the scanning operation is performed during the interruption period of the scanning operation. According to this, even if delivery confirmation of the electronic manual is mistakenly rejected, it can be restored to the original state, and delivery of the electronic manual linked to reception of the beacon signal can be resumed.

  In the present invention, the user terminal includes first and second user terminals, and the server transmits a first electronic manual to the first user terminal that has received the beacon signal and receives the beacon signal. It is preferable to transmit a second electronic manual different from the first electronic manual to the second user terminal. In this case, the server may select the electronic manual based on the user account (user ID) provided from the first and second user terminals, and is provided from the first and second user terminals, respectively. The electronic manual may be selected based on connection environment information such as GPS or other location information or an IP address. According to this, different electronic manuals can be provided to a plurality of users who have received the same beacon signal. According to the present invention, a user who uses an electronic manual can acquire the manual by “do not search, do not search, do not hesitate”.

  In this invention, it is a program run in a user terminal, Comprising: The said user terminal is comprised so that it can communicate with a server via a network, The said user terminal is transmitted from a beacon transmitter. A beacon receiving unit that receives the received beacon signal, a control unit that controls the operation of the user terminal, and a display unit, and after the beacon receiving unit receives the beacon signal, the program Transmitting a transmission request including the electronic manual ID specified by the server to the server via the network, and sending at least one electronic manual associated with the electronic manual ID to the server via the network. Receiving from said at least one electronic manual Causing that at least run and displaying on said display unit to said control unit, a program is provided.

  In the present invention, transmitting the transmission request to the server via the network includes transmitting user terminal related information related to the user terminal together with the transmission request via the network, The at least one electronic manual received from the server is preferably associated with at least the electronic manual ID and the user terminal related information.

  In the present invention, the user terminal related information includes a user terminal ID for identifying the user terminal or a user ID for identifying a user using the user terminal, and the at least one electronic manual received from the server. Is preferably associated with at least the electronic manual ID and the user terminal ID or the user ID.

  In the present invention, the user terminal related information includes connection environment information indicating an environment to which the user terminal is connected or position identification information for identifying a position of the user terminal, and is received from the server. The electronic manual is preferably associated with at least the electronic manual ID and the connection environment information or the position identification information.

  In the present invention, before the transmission request is transmitted, the program causes the control unit to display on the display unit a confirmation screen for confirming whether or not to view the electronic manual. Further, it is preferable that the transmission request is transmitted when a user operation for viewing the electronic manual is performed on the confirmation screen.

  In the present invention, when a user operation for viewing the electronic manual is not performed on the confirmation screen, the scanning operation for receiving the beacon signal is interrupted for a certain period of time. It is preferable that the control unit further perform the operation.

  In the present invention, a server configured to be able to communicate via a network with a user terminal configured to be able to receive a beacon signal transmitted from a beacon transmitter, The server includes a control unit that controls the operation of the server, the server is connected to an electronic manual database in which a plurality of electronic manuals are stored, and the control unit receives the beacon signal. In response to receiving a transmission request including the electronic manual ID specified by the beacon signal via the network and receiving the transmission request, the electronic manual among the plurality of electronic manuals Determine at least one electronic manual associated with at least the manual ID It and the is configured and transmitting the at least one electronic manual to the user terminal via the network to at least run the server is provided.

  In the present invention, receiving the transmission request via the network includes receiving user terminal related information related to the user terminal together with the transmission request via the network, and the control unit includes: Determining at least one electronic manual associated with at least the electronic manual ID and the user terminal related information among the plurality of electronic manuals, and sending the at least one electronic manual to the user via the network It is preferable to transmit to the terminal.

  In the present invention, the user terminal related information includes a user terminal ID that identifies the user terminal or a user ID that identifies a user who is using the user terminal, and the control unit includes the plurality of electronic manuals. Determining at least one electronic manual associated with at least the electronic manual ID and the user terminal ID or the user ID, and transmitting the at least one electronic manual to the user terminal via the network. Is preferred.

  In the present invention, the user terminal related information includes connection environment information indicating an environment to which the user terminal is connected or position identification information for identifying a position of the user terminal, and the control unit includes the plurality of electronic manuals. And determining at least one electronic manual associated with at least the electronic manual ID and the connection environment information or the position identification information, and sending the at least one electronic manual to the user terminal via the network. It is preferable to transmit.

  In the present invention, receiving the transmission request via the network includes receiving user terminal related information related to the user terminal together with the transmission request via the network, and the control unit includes: Preferably, it is further configured to determine whether to permit access to the electronic manual based on at least the user terminal related information.

  In the present invention, the user terminal related information includes a user terminal ID for identifying the user terminal or a user ID for identifying a user using the user terminal, and the control unit includes the user terminal ID or the user It is preferably further configured to determine whether to allow access to the electronic manual based at least on the ID.

  In the present invention, the user terminal related information includes connection environment information indicating an environment to which the user terminal is connected or position identification information for identifying a position of the user terminal, and the control unit includes the connection environment information or Preferably, it is further configured to determine whether to allow access to the electronic manual based at least on the position identification information.

  In this invention, it is preferable that the said control part is further comprised so that the correlation with the said electronic manual ID and the said at least 1 electronic manual transmitted to the said user terminal can be changed.

  In the present invention, it comprises a plurality of user terminals and a server configured to be able to communicate with the plurality of user terminals via a network, and each of the plurality of user terminals includes a beacon transmitter. A beacon receiving unit for receiving a transmitted beacon signal, wherein the server is connected to an electronic manual database in which a plurality of electronic manuals are stored, and a first user terminal included in the plurality of user terminals is The transmission request including the electronic manual ID specified by the beacon signal is transmitted to the server via the network, and the server receives the transmission request via the network and receives the transmission request. In response to the electronic manual ID among the plurality of electronic manuals Determining at least one electronic manual associated therewith, and transmitting the at least one electronic manual to the first user terminal via the network, wherein the first user terminal transmits the at least one electronic manual; Is received from the server via the network and the at least one electronic manual is displayed.

  The plurality of user terminals further include a second user terminal, and the first user terminal transmits user terminal related information related to the first user terminal together with the transmission request via the network. The second user terminal transmits user terminal related information related to the second user terminal together with the transmission request to the server via the network, and the server is connected to the user terminal. Based on at least information, the at least one first electronic manual is transmitted to the first user terminal that transmitted the transmission request, and the at least one first user terminal is transmitted to the second user terminal that transmitted the transmission request. It is preferable to transmit at least one second electronic manual different from the electronic manual.

  ADVANTAGE OF THE INVENTION According to this invention, while improving the convenience of the user who utilizes an electronic manual, the electronic manual provision system which can aim at a well-known thoroughness without the omission of transmission of a manual can be provided.

FIG. 1 is a block diagram showing a configuration of an electronic manual providing system according to the first embodiment of the present invention. FIG. 2 is a functional block diagram of the server 2. FIG. 3 is a diagram illustrating an example of an electronic manual list screen displayed on the user terminal 3. FIGS. 4A to 4D are diagrams showing examples of step-by-step browsing screens of an electronic manual, and sequentially show steps 1 to 4 of the electronic manual. FIG. 5 is a sequence diagram for explaining operations of the beacon transmitter, the user terminal, and the server. FIG. 6 is a flowchart showing the operation of the user terminal 3. FIG. 7 is a flowchart showing the operation of the server 2. FIGS. 8A and 8B are diagrams illustrating an example of a confirmation screen displayed on the user terminal 3.

  Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings.

  FIG. 1 is a block diagram showing a configuration of an electronic manual providing system according to the first embodiment of the present invention.

  As shown in FIG. 1, the electronic manual providing system 1 according to the present embodiment includes a server 2 having an electronic manual database, and a plurality of user terminals 3 (3A to 3D) that can communicate with the server 2 via the Internet 4. And a plurality of beacon transmitters 5 (5A, 5B) that are installed at arbitrary locations and transmit beacon signals by a short-range wireless communication method.

  In the embodiment shown in FIG. 1, the server 2 has the electronic manual database, but the present invention is not limited to this. The electronic manual database may be inside the server 2 or outside the server 2. The electronic manual database only needs to be connected to the server 2, regardless of whether it is a wireless connection or a wired connection.

  The server 2 is an information processing apparatus that is operated and managed by a system administrator who provides an electronic manual management service. The server 2 is, for example, a workstation or a personal computer, and has a general hardware configuration as a server. That is, the server 2 includes a control unit such as a CPU (Central Processing Unit), a data storage unit such as a hard disk and a memory, an input unit such as a keyboard and a mouse, a display unit such as a display, and a communication unit such as a NIC (Network Interface Card). have. The hardware configuration of the server 2 is not particularly limited as long as the function can be realized. The server 2 may be configured by a single machine or may be configured by combining a plurality of machines.

  The user terminal 3 is preferably a portable wireless terminal such as a mobile phone, a smartphone, a tablet terminal, a smart glass, or a smart watch terminal, and includes a control unit such as a CPU, a data storage unit such as a memory, a mobile phone line network, and a public wireless network. A wireless communication unit that performs data communication via a LAN, an input unit such as a cursor key, an input / display unit such as a touch panel display, a camera unit, a GPS reception unit, and the like. However, the user terminal 3 is not limited to a portable wireless terminal, and may be a personal computer such as a desktop PC, a laptop PC, or a notebook PC.

  In addition to a basic program such as an OS, an application program (client application) necessary for receiving an electronic manual providing service is installed in the user terminal 3. Alternatively, for example, the user terminal 3 can use an embedded program or an additional program of the Web browser. In this case, the user terminal 3 can use the service on the Web browser without installing the client application.

  The beacon transmitter 5 is a wireless terminal that broadcasts a beacon signal using short-range wireless communication technology. The beacon transmitter 5 unilaterally transmits a beacon signal at a predetermined cycle and does not have a reception function. Although not particularly limited, it is preferable to use BLE (Bluetooth Low Energy; Bluetooth (hereinafter referred to as BT) is a registered trademark) as a short-range wireless communication technology. The transmission period of the beacon signal is not particularly limited, but can be set as appropriate within a range from 20 ms to 10 s, for example.

  The beacon transmitter 5 is installed at an arbitrary place in a business area such as a factory, an office, or a store, and a beacon signal is broadcast within a certain range centered on the beacon transmitter 5. The output level of the beacon signal is adjustable, a very narrow range within a few centimeters of radius from the source can be a beacon reception area, and a relatively wide range within a few meters can be a beacon reception area. it can. The beacon transmitter 5 is installed, for example, near the installation location of mechanical equipment in a factory, and functions as a trigger signal for push-distributing an operation manual of the mechanical equipment. The beacon transmitter 5 may be installed not only in buildings, facilities, and industrial machines, but also in household appliances such as washing machines, televisions, printers, and cooking appliances, automobiles, and the like. When the user terminal 3 enters the beacon receiving area and receives a beacon signal, the beacon signal is used as a trigger to transmit an electronic manual transmission request.

  The user terminal 3 includes a wireless module (beacon receiving unit) for receiving a beacon signal. When the communication method of the beacon transmitter 5 is BLE, a BT module is used as the wireless module. In recent years, such a wireless module has been installed in the user terminal 3 such as a smartphone as a standard, and thus has high versatility and is very convenient. The user terminal 3 scans the beacon signal at a predetermined cycle, and activates the client application associated with the beacon signal when the beacon signal is caught. Thereafter, communication with the server 2 is performed by the operation of the client application.

  The wireless information transmission technology using a beacon signal has several advantages over other wireless information transmission technologies using an RF tag or a two-dimensional code.

  The first advantage is that the user terminal can passively receive the beacon signal, so that it is not necessary to inform the user of the position of the beacon transmitter. For example, when information is transmitted using an RF tag or a two-dimensional code, the user needs to know the location of the RF tag or the two-dimensional code and actively approach the location and perform a reading operation. In this case, the user needs to know the location of the RF tag and the two-dimensional code in advance, and there is a possibility that the malicious tag user may destroy or steal the RF tag and the two-dimensional code. On the other hand, in the case of the beacon signal, since the user terminal 3 scans the beacon signal at a predetermined cycle, if the user terminal 3 enters the beacon reception area without knowing the location of the beacon transmitter, the user terminal 3 Passively receives beacon signals. In this case, the user does not need to know the location of the beacon transmitter, and the location of the beacon transmitter can be kept secret.

  The second advantage is that the beacon reception area of the beacon signal is wide. For example, in the case of a two-dimensional code, in order to read the two-dimensional code, it is necessary to approach within a few centimeters from the two-dimensional code. For example, in the case of an RF tag, the readable range is a maximum of 2 to 3 meters. On the other hand, the beacon signal can be a beacon receiving area up to a range of several tens of meters.

  A third advantage is that a beacon transmitter that transmits a beacon signal is excellent in durability. For example, since a two-dimensional code is used by being affixed to an installation location, there is a risk of peeling off due to deterioration over time. Further, the RF tag is known to be vulnerable to moisture, impact and impact, and deteriorates with age. On the other hand, since the beacon transmitter 5 is a wireless terminal including a housing, the beacon transmitter 5 is excellent in dust resistance and waterproofness and hardly deteriorates over time.

  A fourth advantage is that a beacon transmitter that transmits a beacon signal is excellent in maintainability and operability. For example, a two-dimensional code cannot change information once coded later. On the other hand, in the beacon signal, the association between the identification code specified by the beacon signal and the information can be changed later. Such association change can be performed on the server side, for example.

  In addition to basic programs such as an operation system (OS), the server 2 is installed with various software necessary for providing an electronic manual management service. Software installed in the server 2 is, for example, a database server, a Web server, an FTP server, or the like. The control unit of the server 2 processes a program or data, and the entire hardware operates according to instructions from the control unit, thereby realizing the following functional blocks.

  FIG. 2 is a functional block diagram illustrating an example of the functions of the server 2.

  As shown in FIG. 2, the server 2 sends an electronic manual database 10, an electronic manual creation support means 11 that supports creation of an electronic manual on the user terminal 3, and a user terminal 3 that requests browsing of the electronic manual. The electronic manual providing means 12 for providing the electronic manual data in a step format, and the access management means 13 for managing the access authority of the user or the user terminal 3 with respect to each electronic manual.

  The electronic manual creation support means 11 provides a function for easily creating an electronic manual on the user terminal 3. The user can complete the electronic manual simply by preparing images (still images or moving images) of each step of the business procedure, uploading them to the server 2, and adding the order and comments to each image. Further, processing such as emphasizing a part of the image can be performed on the user terminal 3. The server 2 performs automatic compression and automatic shaping on the uploaded image, and further performs automatic layout of images and comments, so that an electronic manual can be created at high speed. Note that some functions of the electronic manual creation support unit 11 may be realized by a client application of the user terminal 3.

  A user can access the server 2 via the Internet from the user terminal 3 as long as there is an Internet connection environment, and can create an electronic manual anytime and anywhere. Therefore, for example, it is possible to create an electronic manual at an outdoor construction site, an agricultural site, or any location indoors away from the desk, which is very convenient.

  An electronic manual ID is assigned to the completed electronic manual, and the electronic manual is centrally managed in the electronic manual database 10 of the server 2 and is disclosed to all users or specific users. The publication range can be set as appropriate by the manual creator or an authorized administrator, and the publication range can be changed after publication. The electronic manual can be updated, and the update date and time is also managed in the electronic manual database 10.

  The electronic manual providing means 12 provides a function that allows an electronic manual to be easily browsed on the user terminal 3. The user can access the server 2 via the Internet from the user terminal 3 as long as there is an Internet connection environment, and can browse the electronic manual from anywhere at any time. Therefore, for example, it is possible to browse electronic manuals at outdoor construction sites, farming sites, or any place indoors away from the desk, shortening the training period for inexperienced staff, reducing work errors, Efficiency can be greatly improved.

  In addition, when a user browses an electronic manual, electronic manual data itself may be downloaded to the user terminal 3, but it is not limited to this. For example, when an address for accessing the electronic manual is provided to the user, the electronic manual can be viewed by accessing the electronic manual on the electronic manual database 10 via an application program or a Web browser. It is. By adopting such a configuration (that is, a configuration in which the electronic manual data itself is not downloaded to the user terminal 3), it is possible to prevent leakage of the electronic manual data.

  The access management means 13 refers to an access permission list that is a part of the electronic manual database 10 and manages access to the electronic manual from the user terminal 3. Moreover, the access management means 13 manages the access log of the user terminal 3, and controls browsing of the electronic manual by the user based on the access log. The access management means 13 records the user ID, user terminal ID, terminal location information, etc. of each user who has accessed the electronic manual together with the access log. Thereby, as will be described later, it is possible to evaluate access to the electronic manual.

  FIG. 3 is a diagram illustrating an example of an electronic manual list screen displayed on the user terminal 3.

  As shown in FIG. 3, a list screen 30 of an electronic manual 31 having browsing authority is displayed on the screen of the user terminal 3 logged into the server 2. The user terminal 3 receives from the server 2 list data of an electronic manual that can be browsed by the login user, and generates a list screen 30 from the list data. This list is preferably displayed in descending order of user browsing frequency. When the user operates the user terminal 3 to select one of the electronic manuals 31 (31A to 31D), the details of the electronic manual 31 are displayed in a step format on the screen of the user terminal 3. The user can reliably complete the work by performing the actual work while referring to the electronic manual.

  Although not shown, the electronic manual 31 having a low priority display order that is not substantially displayed on the list screen 30 unless it is largely scrolled can be called from the search screen. Even in the case of the electronic manual 31 having a high priority display order, the priority display order can be lowered by the erase operation so that it is not displayed on the list screen.

  Among the four electronic manuals 31A to 31D displayed on the list screen 30, a check mark 32 is added to the right end of the second and third lists (electronic manuals 31B and 31C) from the top. This check mark 32 indicates that the user has already browsed. In addition, a “B” mark 33 surrounded by a circle is displayed at the right end of the fourth list (electronic manual 31D) from the top. This “B” mark 33 indicates that the electronic manual is compatible with a beacon that can be accessed after receiving a beacon signal described later. When the user accesses the electronic manual 31D (“mechanical equipment operation”) using the beacon and the browsing is completed, a check mark 32 is additionally displayed at the right end of the list of the electronic manual 31D. . Thus, since the list screen 30 displays whether each electronic manual is compatible with the beacon and the browsing status of the user, the user can easily check these, which is very convenient.

  FIGS. 4A to 4D are diagrams showing examples of step-by-step browsing screens of an electronic manual, and sequentially show steps 1 to 4 of the electronic manual.

  As shown in FIGS. 4A to 4D, the electronic manual viewing screen 40 displays an electronic manual title 41, a comment 42, an image 43, a step number 44, a description 45, and the like. The illustrated electronic manual relates to “sending invoice” as shown in the title 41, and the procedure is shown in steps 1 to 4. For example, in the case where the user terminal 3 is a smartphone having a touch panel display, by tapping an arrow mark 46a shown in FIGS. 4A to 4C or swiping the entire screen in the arrow direction, You can move to the screen. Moreover, the screen of the previous step can be returned by tapping the arrow mark 46b shown in FIGS. 4B to 4D or by swiping the entire screen in the arrow direction.

  The provision of the electronic manual from the server 2 to the user terminal 3 described above is not only when the user operates the user terminal 3 to select the electronic manual, but also the beacon signal transmitted from the beacon transmitter 5 shown in FIG. Is also performed when the user terminal 3 receives the message.

  FIG. 5 is a schematic diagram for explaining operations of the user terminal 3 and the server 2 that have received the beacon signal.

  As shown in FIG. 5, when the beacon signal transmitted from the beacon transmitter 5 is received, the user terminal 3 transmits a transmission request including the electronic manual ID specified by the beacon signal to the server 2, and the server 2 In response to the transmission request, a predetermined electronic manual associated with the electronic manual ID is pushed and distributed to the user terminal 3, so that the user of the user terminal 3 obtains the predetermined electronic manual without performing an operation such as a search. You can browse.

  The electronic manual that is push-distributed from the server 2 to the user terminal 3 may be an electronic manual that is associated with “things” such as mechanical equipment.

  For example, when the beacon transmitter 5 is installed near a certain machine facility in the factory, when a user who wants to use this machine facility approaches the machine facility and enters the beacon reception area, the user terminal 3 Catches the beacon signal from the beacon transmitter 5. When the output of the beacon transmitter 5 is very weak, the beacon signal can be caught by holding the user terminal 3 over the beacon transmitter 5. Then, by associating the beacon signal with the electronic manual of the mechanical facility, the electronic manual of the mechanical facility can be provided to the user terminal 3 approaching the mechanical facility.

  For example, when carrying out periodic inspections of mechanical equipment in a factory, a beacon transmitter a is installed near the mechanical equipment A, a beacon transmitter b is installed near the mechanical equipment B, and a beacon is installed near the mechanical equipment C. When the transmitter c is installed, when a user who wants to perform periodic inspection approaches the machine facility A and enters the beacon reception area of the beacon transmitter a, the user terminal 3 receives a beacon from the beacon transmitter a. Catch the signal. By associating this beacon signal with the electronic manual of the machine facility A, an electronic manual for checking the machine facility A can be provided to the user terminal 3 approaching the machine facility A. Next, when the user approaches the machine facility B and enters the beacon reception area of the beacon transmitter b, the user terminal 3 catches the beacon signal from the beacon transmitter b. Since this beacon signal is associated with the electronic manual of the machine facility B, an electronic manual for checking the machine facility B can be provided to the user terminal 3 approaching the machine facility B. Next, when the user approaches the machine facility C and enters the beacon reception area of the beacon transmitter c, the user terminal 3 catches the beacon signal from the beacon transmitter c. Since this beacon signal is associated with the electronic manual of the machine facility C, an electronic manual for checking the machine facility C can be provided to the user terminal 3 approaching the machine facility C. Thus, the user who performs the periodic inspection can passively obtain the maintenance manual for the periodic inspection simply by following the predetermined route of the mechanical equipment A → the mechanical equipment B → the mechanical equipment C.

  Further, the electronic manual pushed and distributed from the server 2 to the user terminal 3 may be an electronic manual associated with a “location” such as a mountain.

  For example, when the beacon transmitter 5 is installed at the mountain entrance, when the user who wants to climb the mountain approaches the entrance and enters the beacon reception area, the user terminal 3 moves to the beacon transmitter 5. The beacon signal from is caught. Since this beacon signal is associated with the mountain climbing manual indicating the mountain climbing route, the mountain climbing manual can be provided to the user terminal 3 of the user approaching the mountain climbing exit.

  Further, the electronic manual pushed and distributed from the server 2 to the user terminal 3 may be an electronic manual associated with a “service” such as a meal.

  For example, when the beacon transmitter 5 is installed in the cooking center of the lunch center, when the user who wants to cook the meal enters the cooking area and enters the beacon reception area, the user terminal 3 moves from the beacon transmitter 5. Catch the beacon signal. Since this beacon signal is associated with the recipe for the menu for the day, the recipe for the menu for the day can be provided to the user terminal 3 of the user who entered the cooking place. By updating the recipe associated with the beacon signal daily, it is possible to present an appropriate recipe to the user. Or, the beacon transmitter for Monday, the beacon transmitter for Tuesday, the beacon transmitter for Wednesday, the beacon transmitter for Thursday, the beacon transmitter for Friday, and the beacon transmitter for Friday are installed in the kitchen. The user terminal 3 may catch the beacon signal from the beacon transmitter 5 by holding the user terminal 3 over the corresponding beacon transmitter. In this case, it is possible to present an appropriate recipe to the user by updating the recipe associated with the beacon signal every week.

  Further, the electronic manual pushed and distributed from the server 2 to the user terminal 3 may be an electronic manual associated with a “person” such as an employee.

  For example, when the beacon transmitter 5 is installed at the entrance of the office, the user terminal 3 catches the beacon signal from the beacon transmitter 5 when the employee who has entered the office enters the office and enters the beacon reception area. Since this beacon signal is associated with the electronic manual for instructing the work contents of the employee of the day, the electronic manual for instructing the work contents of the day can be provided to the user terminal 3 of the employee who has joined the company. By updating the electronic manual associated with the beacon signal every day, it is possible to appropriately instruct employees on the daily work contents. Alternatively, a beacon transmitter for employees such as a beacon transmitter for Mr. A, a beacon transmitter for Mr. B, a beacon transmitter for Mr. C, etc. is installed in the office, and each employee corresponds to his own beacon transmitter. The user terminal 3 may catch the beacon signal from the beacon transmitter 5 by holding the user terminal 3 over the terminal. In this case, by setting the electronic manual associated with the beacon signal of each beacon transmitter to one that corresponds to the work of each employee, it is possible to give a work instruction to each employee. In addition, by updating the electronic manual associated with the beacon signal every day, it is possible to appropriately instruct each employee about the daily work contents.

As described above, in the embodiment of the present invention, the electronic manual pushed and distributed from the server 2 to the user terminal 3 can be associated not only with “things” and “locations” but also with “services” and “people”.
Hereinafter, operations of the user terminal 3 and the server 2 will be described in detail.

  FIG. 6 is a flowchart illustrating an example of the operation of the user terminal 3, and FIG. 7 is a flowchart illustrating an example of the operation of the server 2.

  As shown in FIG. 6, the user terminal 3 periodically scans the beacon signal (step S11), and receives the beacon signal within the beacon reception area where the beacon signal transmitted by the beacon transmitter 5 can be received. (Step S12Y). The user terminal 3 transmits an electronic manual transmission request to the server 2 triggered by the reception of the beacon signal, and the server 2 pushes and distributes the electronic manual associated with the beacon signal in response to the request.

  The beacon signal is a radio signal including an identification code, and includes a beacon ID, a major code, and a minor code. The beacon ID is a unique identification code assigned to the beacon transmitter 5, and a UUID (Universally Unique Identifier) is preferably used. The beacon ID is used when starting a corresponding application program on the user terminal 3 side. The major code and the minor code include an identification code (such as an electronic manual ID) for specifying one or more electronic manuals from among a large number of electronic manuals registered in the electronic manual database. These identification codes are registered in advance when the beacon transmitter 5 is installed. The OS of the user terminal 3 that has received such a beacon signal activates a client application that is an application program associated with the beacon ID included in the beacon signal (step S13).

  Although the beacon ID is a unique identification code assigned to the beacon transmitter 5, the present invention is not limited to this. Different beacon IDs may be allocated to the plurality of beacon transmitters 5, or the same beacon ID may be allocated. For example, when a beacon ID is allocated to three beacon transmitters 5, a beacon ID AAA is allocated to the first beacon transmitter 5, a beacon ID BBB is allocated to the second beacon transmitter 5, and a third beacon transmission is performed. The beacon ID CCC may be allocated to the machine 5, or the beacon ID AAA is allocated to the first beacon transmitter 5 and the second beacon transmitter 5, and the beacon CCC is allocated to the third beacon transmitter 5. An ID may be assigned, or a beacon ID of AAA may be assigned to all three beacon transmitters 5.

  In the embodiment shown in FIG. 6, the OS of the user terminal 3 that has received the beacon signal starts the client application in step S13, but the present invention is not limited to this. The client application may be activated by the OS of the user terminal 3 before receiving the beacon signal (for example, before scanning the beacon signal in step S11). In the present invention, the activation timing of the client application is not limited.

  First, the client application pops up a confirmation screen (first confirmation screen) for confirming whether or not the electronic manual associated with the electronic manual ID specified by the beacon signal is received (step 1). S14). FIG. 8A shows an example of the confirmation screen.

  When a user operation for viewing the electronic manual is performed, such as when the user presses the “Yes” button 51 in the confirmation screen 50, the client application displays the beacon ID, the major code, and the beacon signal included in the beacon signal. The minor code is received, and an electronic manual transmission request including these is transmitted to the server 2 (steps S15Y and S16). The electronic manual transmission request includes a user ID and a password for login authentication to the server 2. The user ID is an ID that identifies a user who is using the user terminal 3. In addition, when transmitting an electronic manual transmission request, a user terminal ID (for example, a MAC address) for identifying the user terminal 3 or connection environment information (for example, an IP address) indicating an environment to which the user terminal 3 is connected is also stored in the server. 2 is provided. Further, in the present embodiment, position identification information for identifying the current position of the user terminal 3 (for example, GPS position information when the user terminal 3 has a GPS function) is also included in the electronic manual transmission request. .

  In the above-described example, the user ID and password for login authentication, the user terminal ID (MAC address, etc.) of the user terminal 3 and the connection environment indicating the environment in which the user terminal 3 is connected to the electronic manual transmission request. Information (IP address and the like) and position identification information (GPS position information and the like) indicating the position of the user terminal 3 are included. However, the present invention is not limited to this. For example, the user ID and password for login authentication, the user terminal ID of the user terminal 3, connection environment information indicating the environment to which the user terminal 3 is connected, and position identification information indicating the position of the user terminal 3 are included in the transmission request. It does not have to be included.

  User terminal related information (user ID and password for login authentication, user terminal ID of user terminal 3, connection environment information indicating environment to which user terminal 3 is connected, position identification indicating position of user terminal 3 together with transmission request) Information or the like) may be transmitted from the user terminal 3 to the server 2. Here, transmitting the user terminal related information together with the transmission request means transmitting the transmission request in a state where the user terminal related information is included in the transmission request, or in a state where the transmission request is included in the user terminal related information. It means transmitting user terminal related information, or transmitting a transmission request and user terminal related information when the transmission request and user terminal related information are separate.

  On the other hand, when the user operation for viewing the electronic manual is not performed, such as when the user presses the “No” button 52 in the confirmation screen 50, the scanning operation for receiving the beacon signal is interrupted for a certain period. (Steps S15N, S17). Alternatively, the scan operation of the beacon signal may not be interrupted, and the activation of the client application in response to the reception of the beacon signal may be interrupted for a certain period. By doing in this way, the situation where the operation which pushes the electronic manual which the user does not want can be repeated many times can be avoided. Further, when a user operation for resuming the scanning operation is performed when the scanning operation is interrupted, the scanning operation is resumed (step S18Y, step S11). By doing in this way, even if delivery confirmation of an electronic manual is mistakenly rejected, it can be restored to its original state, and delivery of an electronic manual linked to reception of a beacon signal can be resumed.

  Next, as shown in FIG. 7, the server 2 receives an electronic manual transmission request from the user terminal 3 (step S31). Thereafter, login authentication of the user account is performed (step S32), and user terminal related information sent from the user terminal 3 (for example, user terminal ID such as MAC address, connection environment information such as IP address, GPS position information, etc.) Based on at least one of the position identification information, the user ID, etc.), whether to permit access to the electronic manual is determined (step S33). Determining whether to permit access may be based on the manual ID, or may be based on both the manual ID and the user terminal related information.

  The server 2 has an access permission list in which identification information of the user terminal 3 that permits access is registered, and connection environment information such as a user terminal ID such as a MAC address and an IP address transmitted from the user terminal 3 If the beacon ID such as UUID is registered in the access permission list, the transmission of the electronic manual is permitted. The access of the user terminal 3 may be managed in units of beacons. For example, in FIG. 1, access from the user terminal 3A that received the beacon signal transmitted from the beacon transmitter 5A is permitted, but the same beacon signal is received. You may control not to permit the access from the user terminal 3B. For example, access from a user terminal 3 connected to an access point having an IP address registered in the access permission list is permitted, but connection is made to an access point having an IP address not registered in the access permission list. You may control so that the access from the user terminal 3 is not permitted. As described above, the server 2 restricts access of the user terminal 3 based on the connection environment information such as the user terminal ID such as the MAC address or the IP address after the user authentication and before transmitting the electronic manual. The security of the electronic manual providing system 1 can be enhanced, and unauthorized access to the electronic manual, which is business know-how, can be prevented. In one embodiment, the server 2 may have an access permission list for each manual ID, or may have an access permission list that does not depend on the manual ID.

  Further, the server 2 acquires position identification information such as GPS position information of the user terminal 3 together with an electronic manual transmission request from the user terminal 3, and determines whether or not to permit access of the user terminal 3 from the position identification information such as GPS position information. May be judged. That is, whether the user terminal 3 is near the beacon transmitter 5, specifically, within the beacon reception area, is determined from the position identification information such as GPS position information, and if it is determined that the user terminal 3 is within the beacon reception area, the user Access to the terminal 3 is permitted and an electronic manual is provided. In addition, when it is determined that the user is outside the beacon reception area or when position identification information such as GPS position information cannot be acquired, the access of the user terminal 3 is rejected and the electronic manual is not provided. By providing such access restrictions, the security of the electronic manual providing system 1 can be increased, and unauthorized access to the electronic manual, which is business know-how, can be prevented. Further, by providing access restriction using position identification information, it is possible to prevent a third party from gaining unauthorized access when a beacon transmitter is stolen. The server 2 registers in advance position information of the place where the beacon transmitter 5 is installed, and determines whether the user terminal 3 is near the place where the beacon transmitter 5 is installed. Judgment from identification information. The position identification information of the user terminal 3 is compared with the position information of the location where the beacon transmitter 5 is installed, and from outside the beacon receiving area where the user terminal 3 is determined from the location where the beacon transmitter 5 is installed. If it is determined that the electronic manual transmission request is transmitted, it is assumed that the beacon transmitter 5 has been stolen and a third party has been illegally accessed from the beacon transmitter 5 that has been stolen. Deny access. In this way, it is possible to identify the position of the beacon transmitter 5 from the position of the user terminal 3 that is transmitting the electronic manual transmission request and confirm whether the beacon transmitter 5 has been stolen. The beacon transmitter 5 that is deemed to have been stolen may be subsequently invalidated by the server 2.

  Furthermore, the server 2 performs access restriction based on the user ID. As described above, the disclosure range of the electronic manual centrally managed in the electronic manual database 10 of the server 2 can be set as appropriate by the manual creator or an authorized administrator, and is open only to specific users. There are also things. Therefore, in the case of a transmission request from a user without viewing authority, the server 2 refuses access to the electronic manual.

  Both the access restriction based on the user terminal ID such as the MAC address and the access restriction based on the user ID may be performed or one of them may be performed depending on the situation to be used. For example, assume that an electronic manual for customer service is disclosed to a part-time job at a restaurant. At this time, access to the electronic manual of each part-time job may be permitted by supplying a user terminal to each part-time job and registering the user terminal ID in the access permission list. Alternatively, a user ID may be assigned to each part-time job, and access from the user ID may be permitted by permitting access from the user ID. Alternatively, a user terminal may be provided for each part-time job, and a user ID may be given to provide double security of the user terminal ID and the user ID.

  When the server 2 denies access from the user terminal 3, an access denial notification is transmitted to the user terminal 3 (step S34). It is preferable that the user terminal 3 that has received the access denial notification interrupts the beacon scanning operation for a certain period after displaying that fact on the screen.

  Next, the server 2 selects an electronic manual associated with the beacon signal from the electronic manual database (step S35). The electronic manual can be selected using data of at least one of a major code and a minor code included in the beacon signal. At this time, different electronic manuals can be provided to a plurality of users who have received the same beacon signal by assigning selection targets based on user IDs. For example, a user belonging to a certain user group can be provided with an initial manual for mechanical equipment, a user belonging to another user group can be provided with an intermediate manual for mechanical equipment, and can belong to another user group. Users can be provided with advanced manuals for machinery. For example, a manual in a language suitable for the user may be provided based on the user ID. For users who have received the same beacon signal, users who are identified as Japanese by their user ID can be provided with a manual written in Japanese and identified as Chinese by their user ID. The user can be provided with a manual written in Chinese.

  Alternatively, instead of distributing the selection target based on the user ID, the selection target may be distributed based on the user terminal ID of the user terminal 3. For example, a user terminal for beginners is provided for beginners, a user terminal for advanced users is provided for advanced users, a user terminal ID of a user terminal for beginners is associated with a beginner's manual, and a user terminal for advanced users The user terminal ID is associated with the advanced manual. Thus, for a plurality of users who have received the same beacon signal, a beginner's user terminal user can be provided with a beginner's manual and an advanced user's user terminal user with a senior manual. Can do.

  The number of electronic manuals associated with the beacon signal is not limited to one and may be plural. By associating multiple electronic manuals with a single beacon signal, for example, the “Basic Operation Manual”, “Application Operation Manual”, “Maintenance Manual”, “Operation Manual” for machine equipment can be used for user terminals that have received a beacon signal A plurality of electronic manuals can be provided together. At this time, different numbers of electronic manuals may be provided to a plurality of users who have received the same beacon signal based on the user ID. Users belonging to a certain user group are provided with three manuals, an elementary manual, an intermediate manual, and an advanced manual. Users belonging to different user groups are provided with two manuals, an intermediate manual and an advanced manual, and another user is provided. Only advanced manuals may be provided to users belonging to the group. In this example, it may be based on the user terminal ID of the user terminal 3 instead of the user ID. The user of the user terminal for beginners may be provided with three manuals, an elementary manual, an intermediate manual, and an advanced manual, and only the advanced manual may be provided to the user of the user terminal for advanced users.

  The server 2 refers to not only the major code and minor code included in the beacon signal but also the position identification information such as the GPS position information of the user terminal 3, the connection environment information such as the IP address, or the user terminal ID. You may choose. For example, the same mechanical equipment is installed at the base X and the base Y, respectively, and the beacon transmitters 5A and 5B (see FIG. 1) of the base X and the base Y associated with the mechanical equipment are exactly the same major code and minor code. May be set. In such a case, the user terminal 3A that has received the beacon signal from the beacon transmitter 5A at the base X and the user terminal 3C that has received the beacon signal from the beacon transmitter 5B at the base Y are normal. The exact same electronic manual will be provided. However, by performing distribution using location identification information such as GPS location information of the user terminal 3 and connection environment information such as an IP address, the user terminal 3A that has received a beacon signal from the beacon transmitter 5A at the site X, for example, Can provide an electronic manual including content specific to the site X, and can provide an electronic manual including content specific to the site Y to the user terminal 3C that has received the beacon signal from the beacon transmitter 5B of the site Y. . Alternatively, an electronic manual including additional content may be provided to one user terminal 3A, and an electronic manual not including additional content may be provided to the other user terminal 3C.

  By selecting the provided electronic manual based on the position identification information, the provided electronic manual can be made different for each region. For example, in the case of a maintenance manual for mechanical equipment, when the position identification information indicates a cold region, a maintenance manual describing a maintenance method specific to the cold region can be provided. If the location identification information indicates a foreign country, it is possible to provide a maintenance manual translated into the language of that country.

  The server 2 may select the electronic manual with reference to the time when the user terminal 3 transmits the electronic manual transmission request. For example, when an employee is instructed about the work contents of the day, when the time when the transmission request is transmitted from the user terminal 3 of the employee is in the morning, an electronic manual that instructs the user terminal 3 about the work contents of the morning may be provided. In addition, when the time when the transmission request is transmitted from the user terminal 3 of the employee is in the afternoon, an electronic manual for instructing the user terminal 3 about the business contents in the afternoon can be provided. For example, when providing a recipe for lunch menu to the user terminal 3, when the time when the transmission request is transmitted from the user terminal 3 is Monday, the recipe for Monday can be provided to the user terminal 3, and the user When the time when the transmission request is transmitted from the terminal 3 is Tuesday, the recipe for the menu on Tuesday can be provided to the user terminal 3, and when the time when the transmission request is transmitted from the user terminal 3 is Wednesday, the user A recipe for Wednesday menu can be provided to the terminal 3.

  The above-described user ID, user terminal ID, connection environment information, location identification information, or transmission request time may be used in combination to select an electronic manual. For example, the server 2 may select the provided electronic manual based on the user ID and the position identification information. In the example of the maintenance manual for machinery and equipment, if the user ID indicates Chinese and the location identification information indicates that it is a cold region, a maintenance manual that describes the maintenance method specific to the cold region in Chinese It is possible to provide.

  As described above, the server 2 sends an appropriate manual to the user based on at least one of user terminal related information (user ID, user terminal ID, connection environment information, position identification information, etc.) of the user who receives the electronic manual. Can be provided.

  Next, the server 2 checks the access log (electronic manual browsing history) of the user terminal 3 (step S36), and the electronic manual corresponding to the electronic manual ID specified by the beacon signal is already browsed by the user of the user terminal 3. It is confirmed whether it has been completed (step S37).

  At this time, the server 2 compares the latest update date and time of the selected electronic manual with the browsing date and time of the electronic manual by the user, and determines that the user has browsed the electronic manual when the browsing date and time is after the update date and time. Then, the browsing notice is transmitted to the user terminal 3 (step S38). As described above, it is possible not only to simply check whether or not the selected electronic manual is browsed, but also to check whether or not the latest version of the electronic manual is browsed, so that the latest version of the electronic manual can be well known.

  The client application of the user terminal 3 that has received the browsed notification pops up a confirmation screen (second confirmation screen) for confirming whether or not to re-view the browsed electronic manual. FIG. 8B shows an example of the confirmation screen.

  When a user operation for re-viewing the electronic manual is performed, such as when the user presses the “Yes” button 61 in the confirmation screen 60, the client application transmits a re-view request to the user terminal 3.

  On the other hand, when a user operation not to re-view is performed, such as when the user presses the “No” button 62 in the confirmation screen 60, the scanning operation for receiving the beacon signal is interrupted for a certain period. By doing in this way, the situation where the operation which pushes the electronic manual which the user does not want can be repeated many times can be avoided. Further, when a user operation for resuming the scanning operation is performed while the scanning operation is interrupted, the scanning operation is resumed. By doing in this way, even if delivery confirmation of an electronic manual is mistakenly rejected, it can be restored to its original state, and delivery of an electronic manual linked to reception of a beacon signal can be resumed. The series of confirmation operations described above can be performed in the same manner as the confirmation operations (steps S14 to S18) performed by displaying the confirmation screen in FIG. 8A when a beacon signal is received.

  In this way, the server 2 responds to the transmission request when the user is not browsing the electronic manual (steps S31 and S37N), and responds to the browsing notification when the electronic manual has been browsed. In response (steps S37Y to S39Y), an electronic manual is transmitted (step S40). As shown in FIG. 6, the user terminal 3 receives the electronic manual (step S19) and displays the electronic manual on the screen (step S20). The display method of the electronic manual is as described with reference to FIG.

  Thereafter, the server 2 updates the access log (step S41). The system administrator can view the access log stored in the electronic manual database 10 on the management screen of the server 2, and the access log also includes a beacon signal reception history, so which user is assigned which beacon signal. Based on the reception, it is possible to easily confirm whether or not the electronic manual associated with the electronic manual ID specified by the beacon signal has been browsed.

  Further, the server 2 also records user terminal related information (for example, user terminal ID, user ID, connection environment information, position identification information, etc.) for the user of the user terminal 3. Since the electronic manual transmitted to the user can be selected based on the user terminal related information in addition to the electronic manual ID, using the property that this electronic manual is selectively provided, It is possible to evaluate access to each electronic manual based on the user terminal ID, user ID, connection environment information, position identification information, beacon ID, and the like. The access evaluation of the electronic manual is to evaluate the relationship between the user terminal ID, the user ID, the connection environment information, the position identification information, the beacon ID, and the electronic manual accessed by the user. For example, the user in which region accesses the electronic manual most frequently and evaluates which part of the electronic manual is accessed frequently. Access evaluation of the electronic manual may be performed by the access management means 13 of the server 2.

  The server 2 may perform a step of constructing data for access evaluation (step S42) after step S41. In step S42, the server 2 records user terminal related information for the transmitted electronic manual. This record indicates when and where a user accessed which electronic manual using which terminal. By accumulating records obtained by performing the above steps S31 to S42 for a plurality of users and a plurality of electronic manuals, it is possible to statistically determine which electronic manual is accessed from which beacon transmitter by which user. It is possible to construct the data shown in

  Furthermore, after transmitting the electronic manual to the user, the server 2 can determine and record how many pages the user has accessed in the electronic manual. This is possible because the electronic manual is network-based content. Determining to what extent a user has accessed which page of the electronic manual can be done using any known means. For example, each time the user accesses a certain page of the electronic manual, the server 2 may increase the number of times the page is viewed. Or you may increase the frequency | count of browsing of the page only when it determines that the user was browsing the page with an electronic manual more than predetermined time. The server 2 records the page in association with the determined number of browsing times. For a plurality of users and a plurality of electronic manuals, the number of times each page is viewed is determined and recorded, and by accumulating the records and the records obtained in steps S31 to S42, when and where It is possible to construct data that statistically indicates which page of which electronic manual is accessed from which beacon transmitter.

  By obtaining data that statistically indicates which page of which electronic manual was accessed from which beacon transmitter by which user, the administrator can use the beacon transmitter, user terminal, or electronic manual. It is possible to grasp the utilization status of. Since this data is constructed in the server 2, the administrator can easily obtain the data by accessing the server 2. Based on these data, the administrator can perform access evaluation.

  For example, in a maintenance manual for mechanical equipment, it can be evaluated which user terminal in which area is frequently accessed and which maintenance site is frequently accessed. By this access evaluation, it is possible to determine in which region the mechanical equipment is likely to be required and which part is likely to be required. That is, the administrator can grasp the situation of the site from objective data without directly listening to the voice of the site.

  For example, in the periodic inspection of mechanical equipment A to C, when the inspector performs a periodic inspection along a predetermined route (mechanical equipment A → mechanical equipment B → mechanical equipment C), it is installed near mechanical equipment A Access to the electronic manual associated with the beacon signal transmitted from the beacon transmitter B installed in the vicinity of the machine equipment B, the time when the electronic manual associated with the beacon signal transmitted from the transmitted beacon transmitter A is accessed The time taken for the work is estimated from the time when the electronic manual associated with the beacon signal transmitted from the beacon transmitter C installed near the machine facility C is accessed, and the work of the inspector is evaluated. It is also possible.

  Further, the server 2 may be configured so that the association between the electronic manual ID and the electronic manual can be changed. For example, the administrator of the electronic manual can change the electronic manual associated with the electronic manual ID of a specific beacon signal by rewriting the program of the server 2 periodically or as necessary. It is. A beacon transmitter that transmits a beacon signal including the electronic manual ID may be invalidated by changing the association between the electronic manual ID and the electronic manual. The change may be performed by changing the electronic manual associated with the beacon ID, the major code, and the minor code included in the beacon signal. Alternatively, the change may be made by changing user terminal related information associated with the electronic manual. For example, if it is determined that the user group that received the beginner's manual has become accustomed to the work, the electronic manual associated with the user group may be changed to an intermediate manual. Thereby, even after a beacon transmitter has already been installed, it is possible to flexibly provide an appropriate electronic manual to an appropriate user.

  As described above, the electronic manual providing system 1 according to the present embodiment is triggered by the reception of a beacon signal transmitted from the beacon transmitter 5 associated with the product or place where the electronic manual is desired to be viewed. Since the user terminal 3 transmits a transmission request for the electronic manual to the server 2 and the server 2 that has received the transmission request transmits the electronic manual associated with the beacon signal to the user terminal 3, the user terminal 3 transmits the beacon transmitter 5 The user can automatically receive the electronic manual associated with the installation location of the user, and the user can easily obtain and view the desired electronic manual without performing an operation such as search. In addition, the administrator of the electronic manual can surely provide the user with an electronic manual that the user who wants to work in a specific location wants to browse, and can ensure that the manual is well known. it can.

  The preferred embodiments of the present invention have been described above, but the present invention is not limited to the above-described embodiments, and various modifications can be made without departing from the spirit of the present invention. Needless to say, it is included in the range.

  For example, in the above-described embodiment, the reception of the electronic manual associated with the beacon signal from the server has been described. However, what is associated with the beacon signal is not limited to the electronic manual. A beacon signal can be associated with any content. In one embodiment, a beacon transmitter may be installed at a facility in a sightseeing spot, and a “tourist guide” may be associated with a beacon signal transmitted from the beacon transmitter. For example, using tourism guide creation support means similar to the electronic manual creation support means described above, a tourist association staff prepares a tourist spot image (still image or video), uploads it to the server, and comments on each image. Grant tourism guides. By associating the created tourist information with the beacon signal, a tourist who has visited a facility in the tourist area can automatically receive the tourist information using the same method as the electronic manual automatic receiving method described above. Is possible.

  In another embodiment, a beacon transmitter may be installed at a storefront and an “advertisement” may be associated with a beacon signal transmitted from the beacon transmitter. A user who has entered the beacon reception area of the beacon transmitter can automatically receive an advertisement associated with the beacon signal.

  For example, in the above embodiment, the confirmation screen is displayed after receiving the beacon signal. However, the confirmation screen may be omitted and the electronic manual may be provided immediately. Also, access restrictions using user terminal IDs such as MAC addresses and connection environment information such as IP addresses and access restrictions using position identification information such as GPS position information are not essential, and can be adopted as necessary.

  Moreover, in the said embodiment, although the case where the user terminal 3 was connected with the server 2 via the internet 4 was mentioned as an example, this invention is not limited to this. The user terminal 3 and the server 2 may be connected by any type of network. For example, the user terminal 3 and the server 2 may be connected via another communication network such as a LAN.

  Moreover, in the said embodiment, although GPS position information is used as position information, in this invention, position information is not limited to GPS position information, For example, 3G and 4G (LTE) mobile communication, Wi-Fi You may use the positional information acquired from network connections, such as (trademark).

  Although described herein with respect to an embodiment using a beacon signal transmitted by a beacon transmitter, the embodiment using a beacon signal is a preferred embodiment and the invention is limited to this embodiment. Not. Any other type of signal may be used in place of the beacon signal. Furthermore, any wireless information transmission technology (for example, an RF tag, a two-dimensional code, etc.) can be used instead of the wireless information transmission technology using a beacon signal.

DESCRIPTION OF SYMBOLS 1 Electronic manual provision system 2 Server 3, 3A-3D User terminal 4 Internet 5, 5A, 5B Beacon transmitter 10 Electronic manual database 11 Electronic manual creation assistance means 12 Electronic manual provision means 13 Access management means 30 List screens 31, 31A- 31D Electronic Manual 32 Check mark 33 “B” mark (Beacon compatible mark)
40 browsing screen 41 title 42 comment 43 image (still image or video)
44 Step number 45 Description 46a, 46b Arrow mark 50, 60 Confirmation screen 51, 61 “Yes” button 52, 62 “No” button

Claims (1)

The invention described herein.