JP2018149625A - Communication robot, program, and system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a communication robot, program, and system which can smoothly communicate with a human by talking to the human irrespective of an environment.SOLUTION: A communication robot 1 which outputs utterance data includes a camera 41 for imaging a subject and generating image data, a user specifying part 14 which specifies a user P based on the image data obtained by the camera 41, a congestion degree determination part 17 which determines a degree of congestion in a periphery of an arrangement position of the communication robot 1, and an utterance part 21 which carries out predetermined processing in response to a determination result by the congestion degree determination part 17, and outputs the utterance data to the user P specified by the user specifying part 14 from a speaker 42a.SELECTED DRAWING: Figure 2

Description

  The present invention relates to a communication robot, a program, and a system.

  Conventionally, there are communication robots that perform communication behavior with humans. As with communication between humans, communication between a communication robot and a human becomes difficult to communicate when the surrounding noise is high. Therefore, it is disclosed that the communication robot performs an action to alleviate the congestion as an operation of the communication robot at the time of congestion (for example, Patent Document 1).

Japanese Patent No. 4793904

  The communication robot described in Patent Document 1 is merely an action that alleviates congestion. In order to communicate with people regardless of whether it is busy or not, communication robots are required to listen to and talk to people.

  Therefore, an object of the present invention is to provide a communication robot, a program, and a system that can smoothly talk to a person and communicate with the person regardless of the environment.

The present invention solves the above problems by the following means.
A first invention is a communication robot having an audio output unit, and a shooting unit for shooting a subject to generate a shot image, and specifying an utterance target person based on the shot image obtained by the shooting unit Subject determination means, congestion degree determination means for determining the degree of congestion around the position where the communication robot is disposed, and predetermined processing according to the determination result by the congestion degree determination means, and by the subject identification means It is a communication robot provided with the speech means which outputs the speech data with respect to the specified said speech subject from the said audio | voice output part.
According to a second invention, in the communication robot of the first invention, a person identifying means for identifying a person from a photographed image obtained by the photographing section, and an organ for detecting a facial organ of the person identified by the person identifying means Detecting means, wherein the utterance means specifies an ear from the organ of the face detected by the organ detection means, and outputs the utterance data at a position close to the specified ear. It is a robot.
In a communication robot according to a third aspect, in the communication robot according to the second aspect, the subject specifying means specifies eyes from facial organs detected by the organ detecting means, and the speech target person is based on the specified eye orientations. It is a communication robot characterized by specifying.
According to a fourth aspect of the present invention, in the communication robot according to the second aspect, the eyes are identified from the facial organs detected by the organ detection means, and the position of the face of the communication robot is changed to a position facing the identified eyes. The communication robot includes a face position changing unit, and the utterance unit outputs the utterance data after the face position is changed by the face position changing unit.
According to a fifth invention, in the communication robot according to any one of the first to fourth inventions, as the predetermined process, the utterance target person specified by the target person specifying means and the communication robot are brought close to each other It is a communication robot characterized by performing processing for making it happen.
In a communication robot according to a sixth aspect, in the communication robot according to the fifth aspect, as the predetermined process, the distance to the utterance target person specified by the target person specifying unit is a distance corresponding to the congestion degree. A communication robot characterized by performing a process of moving the communication robot.
A seventh invention is the communication robot according to any one of the first invention to the fourth invention, further comprising a directional voice output unit that outputs a directional sound, wherein the congestion degree is a threshold value as the predetermined processing. In the above case, a process for specifying the position of the utterance target person specified by the target person specifying means is performed, and the utterance means outputs the utterance data from the directional sound output unit toward the specified position. It is a communication robot characterized by doing.
According to an eighth aspect of the present invention, in any one of the communication robots according to the first to seventh aspects, the sound is acquired by a peripheral sound acquisition unit that acquires sound around a position where the communication robot is disposed, and the peripheral sound acquisition unit. A volume determination unit for determining a volume level of the voice, and the congestion level determination unit determines the congestion level based on the volume level determined by the volume level determination unit. It is.
According to a ninth aspect, in the communication robot according to any one of the first to eighth aspects, the congestion degree determination unit determines the congestion degree based on the photographed image obtained by the photographing unit. It is a communication robot characterized by doing.
According to a tenth aspect of the present invention, in the communication robot according to any one of the first to ninth aspects of the present invention, as the predetermined processing, a sound for erasing the sound output from the sound output unit The communication robot is characterized in that a process of outputting from another voice output unit different from the voice output unit is performed in a direction different from that of the utterance target specified by (1).
An eleventh invention is a program for causing a computer to function as any one of the communication robots from the first invention to the tenth invention.
A twelfth aspect of the present invention is a communication robot system including a communication robot including a photographing unit that shoots a subject and generates a photographed image and a sound output unit, and a server that is communicably connected to the communication robot. The server includes a target person specifying unit that specifies an utterance target person based on a captured image obtained by the communication robot, and a congestion degree determination unit that determines a degree of congestion around the arrangement position of the communication robot. Data transmission means for transmitting processing data based on the congestion degree determined by the congestion degree determination means and utterance data for the utterance target person specified by the target person specifying means to the communication robot. The communication robot is Further comprising a congestion processing means for executing the processing data received from over server, a speech unit for outputting the speech data received from the server from the voice output unit, and a communication robot system characterized.

  According to the present invention, it is possible to provide a communication robot, a program, and a system that can smoothly talk to a person and communicate with the person regardless of the environment.

It is a figure which shows the specific example of the operation | movement in the communication robot which concerns on this embodiment. It is a functional block diagram of the communication robot which concerns on this embodiment. It is a flowchart which shows the robot control process in the communication robot which concerns on this embodiment. It is a flowchart which shows the user specific process in the communication robot which concerns on this embodiment. It is a flowchart which shows the congestion degree determination process in the communication robot which concerns on this embodiment. It is a figure which shows the specific example in the robot control process of the communication robot which concerns on this embodiment. It is a figure which shows the specific example of the communication robot which concerns on a modified form.

DESCRIPTION OF EMBODIMENTS Hereinafter, embodiments for carrying out the present invention will be described with reference to the drawings. This is merely an example, and the technical scope of the present invention is not limited to this.
(Embodiment)
FIG. 1 is a diagram illustrating a specific example of operation in the communication robot 1 according to the present embodiment.
The communication robot 1 specifies a user P (utterance target person) who is interested in the communication robot 1.
Then, the communication robot 1 performs processing for listening to the specified user P.
In addition, the communication robot 1 performs a process of speaking to the identified user P.
As described above, the communication robot 1 is a robot for hearing and a robot for chatting.
The communication robot 1 is disposed in a space S such as an exhibition hall or a store, for example. In order to identify the user P, the communication robot 1 is preferably arranged at a position where the space S can be looked over as shown in FIG.

The communication robot 1 is, for example, a humanoid robot having a height of about 1 m.
For example, the communication robot 1 acquires and analyzes image data (captured image) including a user in the space S.
The communication robot 1 approaches the user P when the user P who talks to the communication robot 1 is specified. And the communication robot 1 receives the audio | voice data which the user P uttered, and acquires the utterance content.
The communication robot 1 approaches the user P when the user P who is likely to hear the communication robot 1 is identified. Then, the communication robot 1 speaks to the user P by outputting the utterance data.

<Communication robot 1>
FIG. 2 is a functional block diagram of the communication robot 1 according to the present embodiment.
As shown in FIG. 2, the communication robot 1 includes a control unit 10, a storage unit 30, a camera 41 (imaging unit), a speaker unit 42, a microphone unit 43, and a motor unit 44.
The control unit 10 is a central processing unit (CPU) that controls the entire communication robot 1. The control unit 10 executes various functions in cooperation with the hardware described above by appropriately reading and executing an operating system (OS) and application programs stored in the storage unit 30.

The control unit 10 includes an image acquisition unit 11 (image acquisition unit), a person identification unit 12 (person identification unit), an organ detection unit 13 (organ detection unit), a user identification unit 14 (subject identification unit), A peripheral sound acquisition unit 15 (peripheral sound acquisition unit), a volume determination unit 16 (volume determination unit), a congestion degree determination unit 17 (congestion degree determination unit), a face position change unit 18 (face position change unit), Foot movement unit 19 (congestion processing unit), mute output unit 20 (congestion processing unit), utterance unit 21 (speech unit), voice reception unit 22 (voice reception unit), and voice recognition unit 23 (voice recognition unit) ).
The image acquisition unit 11 acquires image data captured through the camera 41. The image acquisition unit 11 may acquire one piece of image data, or may acquire a plurality of images continuously like a moving image.

The person specifying unit 12 analyzes the image data acquired by the image acquiring unit 11 and specifies a user. For example, the person specifying unit 12 specifies a user by detecting a face image from image data. There may be a plurality of users specified here.
The organ detection unit 13 detects each organ (eyes, nose, mouth, etc.) of the face of each user specified by the person specifying unit 12. There are various known methods for obtaining the position of each organ of the face. For example, a facial organ detection method using a regression model can be used. A facial organ detection method using a regression model is described in, for example, US Patent Application Publication No. 2014/0185924.
The user specifying unit 14 specifies the user P who is trying to hear the communication robot 1 or who is talking to the communication robot 1. For example, the user specifying unit 14 specifies the user P in consideration of the direction of the eyes of the face detected by the organ detecting unit 13, the movement of the mouth, and the like.

The peripheral sound acquisition unit 15 acquires voice data around the position of the communication robot 1 via the microphone 43b.
The volume determination unit 16 determines the volume level of the audio data acquired by the peripheral sound acquisition unit 15.
For example, the congestion degree determination unit 17 determines the degree of congestion at the position of the communication robot 1 based on the volume level determined by the volume determination unit 16.
The congestion degree determination unit 17 may determine the congestion degree at the position of the communication robot 1 based on the number of users specified by the person specifying unit 12. For example, the congestion degree determination unit 17 determines that the degree of congestion is large if the number of specified users is large, and determines that the degree of congestion is small if the number of specified users is small.
Then, the congestion level determination unit 17 may determine the congestion level based on both the volume level and the number of users.

The face position changing unit 18 changes the position of the face of the communication robot 1 to a position facing the eyes of the user P specified by the user specifying unit 14. The face position changing unit 18 controls the head motor 44 a to change the face position of the communication robot 1.
The foot moving unit 19 moves the communication robot 1 in the direction of the user P specified by the user specifying unit 14 according to the congestion level determined by the congestion level determination unit 17. The foot moving unit 19 moves the communication robot 1 by controlling the foot motor 44b.

When the user specifying unit 14 specifies the user P, the mute output unit 20 outputs mute data from the speaker 42b in a direction different from the direction in which the user P is present. Here, the mute data refers to a sound that can cancel the sound generated by the user P or the communication robot 1, and is, for example, special noise. By doing so, the voice uttered by the user P can be heard by the communication robot 1 that is a communication target, but it can be made difficult for other users around the user P to hear. Moreover, although the sound of the communication robot 1 can be heard by the user P who is a communication target, it can be made difficult for other users to hear.
The mute data may be output together with BGM such as music, for example. Such a mechanism of noise cancellation can be performed by various techniques. For example, it can be performed by a method described in Japanese Patent No. 5648485.

The utterance unit 21 outputs the utterance data from the speaker 42a. The utterance data may be determined in advance, or may differ depending on the date, time zone, and user P attributes (such as a height that can be grasped by a child or an adult).
The voice reception unit 22 receives voice data issued by the user P via the microphone 43a. The voice reception unit 22 may receive voice data after specifying the user P, or may receive voice data while the mouth of the user P is moving based on the image data acquired by the image acquisition unit 11. Also good.
The voice recognition unit 23 recognizes the voice content uttered by the user P from the voice data received by the voice reception unit 22.
Details of each process will be described later.

The storage unit 30 is a storage area such as a semiconductor memory element for storing programs, data, and the like necessary for the control unit 10 to execute various processes.
The storage unit 30 includes a program storage unit 31, an utterance data storage unit 32, and a mute data storage unit 33.
The program storage unit 31 is a storage area for storing a program. The program storage unit 31 stores a control program 31a (program) for executing the various functions of the control unit 10 described above.
The utterance data storage unit 32 is a storage area for storing utterance data output from the speaker 42 a by the communication robot 1.
The mute data storage unit 33 is a storage area for storing mute data output from the speaker 42b by the communication robot 1.

The camera 41 is a photographing device. The camera 41 is provided at a position corresponding to the eye part of the communication robot 1, for example. Then, the camera 41 captures a subject in the direction that the communication robot 1 faces.
The speaker unit 42 is an audio output device. The speaker unit 42 includes a speaker 42a (audio output unit) and a speaker 42b (other audio output unit, mute output unit).
The speaker 42a is provided at a position corresponding to the mouth portion of the communication robot 1, for example. Then, the speaker 42a outputs the speech data as a voice as if the communication robot 1 is speaking to the user P based on the instruction of the control unit 10.
The speaker 42b is provided, for example, at a position corresponding to the body portion of the communication robot 1, and outputs mute data based on an instruction from the control unit 10.

The microphone unit 43 is a voice input device. The microphone unit 43 includes a microphone 43a (voice input unit) and a microphone 43b.
The microphone 43a is provided at a position corresponding to the ear portion of the communication robot 1, for example. And the microphone 43a inputs the audio | voice data which the user P uttered based on the instruction | indication of the control part 10. FIG.
For example, the microphone 43 b is provided at a position corresponding to the body portion of the communication robot 1, and inputs voice data around the communication robot 1 based on an instruction from the control unit 10.

The motor unit 44 is a motor for causing the communication robot 1 to operate. The motor unit 44 includes a head motor 44a and a foot motor 44b.
The head motor 44 a is a motor that moves the head of the communication robot 1. The head motor 44a is controlled by the control unit 10 and moves the head up, down, left, and right in order to photograph various users in the space S as subjects. The head motor 44a moves the head up, down, left, and right so as to face the direction of the specified user P.
The foot motor 44b is a motor for moving the communication robot 1 on the foot of the communication robot 1.

<Processing of communication robot 1>
Next, processing of the communication robot 1 will be described.
FIG. 3 is a flowchart showing a robot control process in the communication robot 1 according to the present embodiment.
FIG. 4 is a flowchart showing a user specifying process in the communication robot 1 according to the present embodiment.
FIG. 5 is a flowchart showing the congestion degree determination process in the communication robot 1 according to the present embodiment.
Note that the communication robot 1 executes this robot control process at an appropriate timing (for example, every other minute) while the communication robot 1 is powered on.

In step S (hereinafter referred to as “S”) 10 in FIG. 3, the control unit 10 (image acquisition unit 11) of the communication robot 1 acquires image data via the camera 41. Then, the control unit 10 causes the storage unit 30 to store the acquired image data.
In S11, the control unit 10 performs a user specifying process. The user specifying process is a process for specifying the user P who is trying to hear the communication robot 1 and the user P who is talking to the communication robot 1.

Here, the user specifying process will be described with reference to FIG.
In S30 of FIG. 4, the control unit 10 (person specifying unit 12) specifies a user who is a person by detecting a face image from the image data. In this process, when the image data includes a plurality of persons, the control unit 10 specifies a plurality of users who are persons.
In S31, the control unit 10 determines whether the user has been identified. When the user can be specified (S31: YES), the control unit 10 moves the process to S32. On the other hand, when a user cannot be specified (S31: NO), the control part 10 complete | finishes this process and moves a process to FIG. Note that the case where the user could not be specified means, for example, the case where no person is included in the image data.

In S32, the control unit 10 (organ detection unit 13) detects each organ from the identified face image of each user. For example, when two users are included in the image data, the control unit 10 detects the organs of the two users.
In S33, the control unit 10 (user specifying unit 14) specifies the direction in which each detected user's eyes are facing.

In S <b> 34, the control unit 10 (user specifying unit 14) determines whether there is a user whose eyes are facing the front. When there is a user whose eyes are facing the front (S34: YES), the control unit 10 moves the process to S35. On the other hand, when there is no user whose eyes are facing the front (S34: NO), the control unit 10 ends the process and moves the process to FIG. When the eyes are facing the front, it indicates that the user is looking at the communication robot 1.
In S <b> 35, the control unit 10 (user specifying unit 14) specifies the user whose eyes are facing the front as the user P. Here, the control part 10 may specify the user P at random, when there are a plurality of users whose eyes are facing the front. Further, the control unit 10 may specify the user P based on the distance to the communication robot 1. Further, the control unit 10 may specify the user P based on the size of the user determined from the image. Then, the control part 10 complete | finishes this process, and moves a process to FIG.

Returning to FIG. 3, in S <b> 12, the control unit 10 determines whether or not the user P can be specified by the user specifying process. When the user P can be specified (S12: YES), the control unit 10 moves the process to S13. On the other hand, when the user P cannot be specified (S12; NO), the control unit 10 ends this process.
In S13, the control unit 10 performs a congestion degree determination process.

Here, the congestion degree determination process will be described with reference to FIG.
In S40 of FIG. 5, the control unit 10 (peripheral sound acquisition unit 15) receives surrounding audio data at the position of the communication robot 1 via the microphone 43b.
In S41, the control unit 10 (volume determination unit 16) determines the volume level of the received audio data. The control unit 10 determines whether the volume level is, for example, three levels of large, medium, and small.

  In S42, the control unit 10 (congestion level determination unit 17) determines the congestion level based on the determined volume level. At that time, the control unit 10 may consider the number of users specified in S30 of FIG. For example, when the volume level is high, the control unit 10 determines that the degree of congestion is high. For example, even when the volume level is medium, the control unit 10 may determine that the degree of congestion is large when the number of users is 10 or more. Then, the control part 10 complete | finishes this process, and moves a process to FIG.

Returning to FIG. 3, in S <b> 14, the control unit 10 determines whether or not the congestion level determined by the congestion level determination process is high (greater than or equal to a threshold value). If the degree of congestion is large (S14: YES), the control unit 10 moves the process to S15. On the other hand, when the degree of congestion is not large (S14: NO), the control unit 10 moves the process to S16.
In S <b> 15, the control unit 10 (foot moving unit 19) controls the foot motor 44 b to move in the direction in which the user P is present so as to approach the user P.

In S16, the control unit 10 (face position changing unit 18) controls the head motor 44a so that the communication robot 1 looks at the face of the user P as if it is looking at the face of the user P. Change the orientation. By doing in this way, the user P can feel that this communication robot 1 is looking at his / her direction, and can talk to the communication robot 1, for example.
In S17, the control unit 10 (the mute output unit 20) causes the mute data to be output from the speaker 42b. Here, the mute data is data of a sound that cancels the voice data emitted by the user P.

  In S18, the control unit 10 (voice reception unit 22) determines whether or not the voice data of the user P has been received within a predetermined time (for example, within 10 seconds). Here, the control unit 10 determines whether or not the voice data of the user P has been received, for example, based on the voice data received through the microphone 43a and the voice data received through the microphone 43b. When the voice data of the user P is received, the voice data received by the control unit 10 via the microphone 43a includes voice data with a high volume. At the same time, the audio data received via the microphone 43a is received at a low volume as the audio data received by the control unit 10 via the microphone 43b. From these things, the control part 10 can judge whether the audio | voice data of the user P were received. When the voice data of the user P is received (S18: YES), the control unit 10 moves the process to S19. On the other hand, when the voice data of the user P is not received (S18: NO), the control unit 10 moves the process to S20.

In S19, the control unit 10 (voice recognition unit 23) recognizes the received voice data and acquires the voice content. Thereafter, the control unit 10 moves the process to S22.
In addition, the control part 10 of the communication robot 1 outputs the audio | voice data according to a voice recognition result to the user P as a process after voice recognition, or performs the operation | movement according to a voice recognition result, and with user P Can communicate with each other.

On the other hand, in S20, the control unit 10 (the mute output unit 20) outputs mute data from the speaker 42b. Here, the muffling data output from the speaker 42b is data of a sound that cancels the voice data emitted by the communication robot 1, instead of the muffling data output in S17.
In S21, the control unit 10 (the utterance unit 21) outputs the utterance data extracted from the utterance data storage unit 32 via the speaker 42a.

The control unit 10 of the communication robot 1 performs an operation according to the content of the utterance data as a process after the utterance data is output, or accepts voice data uttered as a response to the utterance data from the user P. Can communicate with each other.
In S22, the control unit 10 stops the mute data that has been output. Then, the control part 10 complete | finishes this process.

<Specific examples of robot control processing>
Next, a specific example of robot control processing using the communication robot 1 will be described.
FIG. 6 is a diagram illustrating a specific example in the robot control process of the communication robot 1 according to the present embodiment.
First, the control unit 10 of the communication robot 1 acquires image data 50 including the user P1 whose eyes are facing the front as shown in FIG. 6A (S10 in FIG. 3). Then, the control unit 10 identifies the user P1 as a user who is interested in the communication robot 1 (S11 in FIG. 3 and FIG. 4).

Next, the control unit 10 determines the degree of congestion (S13 in FIG. 3 and FIG. 5). In the case of this example, it is assumed that surrounding users are talking and there is a so-called “gray” situation, and the volume level of the received audio data is high. Therefore, the control unit 10 determines that the degree of congestion is large.
Then, as shown in FIGS. 6B and 6C, the control unit 10 moves toward the position of the user P1 (S15 in FIG. 3), and changes the head direction so as to see the face of the user P1. (S16 in FIG. 3), the audio data from the user P1 is made acceptable. Further, the control unit 10 causes the mute data to be output from the speaker 42b (S17 in FIG. 3).

  Thereby, the communication robot 1 can receive the clearer voice data of the user P1 via the microphone 43a when the voice data spoken by the user P1 is received (S18 in FIG. 3 is YES). Moreover, it is possible to make it difficult for third parties around the communication robot 1 to hear the voice data emitted by the user P1 by using the mute data.

  Further, when outputting the utterance data, the communication robot 1 outputs mute data for canceling the voice data uttered by the communication robot 1 from the speaker 42b (S20 in FIG. 3), and outputs the utterance data as a voice (FIG. 3). S21). Therefore, clearer speech data of the communication robot 1 can be delivered to the user P1 as voice. Further, it is possible to make it difficult for third parties around the communication robot 1 to hear the voice data output from the communication robot 1 by the mute data.

Thus, according to the communication robot 1 of this embodiment, there are the following effects.
(1) The user P is identified from the captured image data, the degree of congestion around the communication robot 1 is determined, and the speech data is output to the user P after processing based on the degree of congestion. However, it is possible to talk so that the user P can hear it. Further, since the processing based on the degree of congestion is performed even in a crowded state, the communication robot 1 can listen to the user P.
(2) Since the person is identified from the captured image data, the facial organ is detected, and the user P is identified based on the direction of the eyes, the user P facing the direction of the communication robot 1 is designated as the communication robot 1. You can talk as if you are interested in.

(3) Since the face direction of the communication robot 1 is set to a position facing the eyes of the user P, it is possible to make the user P feel as if he / she is talking without a sense of incongruity like communication with a person. it can.
(4) Since the communication robot 1 is moved so as to be close to the user P, it can be heard by the user P even when talking in a whispering voice. In addition, since voice data is not output at a high volume, it is possible to reduce the risk of a third party being asked about the content of the conversation.

(5) Since the degree of congestion is determined based on the volume of the voice data around the communication robot 1, how close it is to be adjusted for the conversation with the user P is changed according to the surrounding volume. be able to.
(6) Since the mute data that makes it difficult to hear the conversation is output to the range excluding the position connecting the communication robot 1 and the user P, it is difficult for the third party to hear the content of the conversation.
(7) The communication robot 1 can perform all processing from acquisition of image data to voice recognition processing or speech processing. Therefore, only the communication robot 1 needs to be prepared, and installation can be performed easily.

  As mentioned above, although embodiment of this invention was described, this invention is not limited to embodiment mentioned above. In addition, the effects described in the embodiments are merely a list of the most preferable effects resulting from the present invention, and the effects of the present invention are not limited to those described in the embodiments. In addition, although embodiment mentioned above and the deformation | transformation form mentioned later can also be used in combination as appropriate, detailed description is abbreviate | omitted.

(Deformation)
(1) In the present embodiment, the communication robot is described as having a speaker that outputs audio data to a target user, but the present invention is not limited to this.
FIG. 7 is a diagram illustrating a specific example of a communication robot according to a modified embodiment.
A speaker may be provided separately from the communication robot and may be externally attached to the communication robot. And as shown to FIG. 7 (A), the speaker 72 (directional audio | voice output part) may have directivity. In this case, even if the communication robot 1 does not approach the target user P2, the communication robot 1 can output voice data to the target user P2 through the speaker 72.
(2) In the present embodiment, the communication robot has been described as having a microphone that receives the voice data of the target user. However, the present invention is not limited to this. A microphone may be provided separately from the communication robot and may be externally attached to the communication robot. And as shown to FIG. 7 (B), the microphone 73 (directional audio | voice input part) may have directivity. In that case, even if the communication robot 1 does not approach the target user P <b> 3, the communication robot 1 can receive voice data emitted from the target user P <b> 3 by the microphone 73.

(3) In the present embodiment, the communication robot is described as an example that moves so as to approach the target user, but the present invention is not limited to this. The communication robot has a display device and causes the display device to display “approach!” To guide the target user near the communication robot so that the target user himself approaches the communication robot. It may be a thing.
(4) In the present embodiment, the description has been made assuming that the user is identified as viewing the communication robot when the user's eye direction is the front, but the present invention is not limited to this. Furthermore, the user may be specified when the user's mouth is moving. In that case, the communication robot may operate as listening to the user's story.
(5) In the present embodiment, the direction that the user is viewing may be the direction of the eye line of sight. For example, the control unit can extract the eye from the detected face image, but can acquire the direction of the eye line based on the relative position between the eyeball and the pupil of the extracted eye. As a result, the user who is directly looking at the communication robot 1 can be targeted.

(6) In the present embodiment, the communication robot changes its head direction so that it looks at the user's face. However, the present invention is not limited to this.
When the communication robot speaks, the user's ear may be detected, and the speech data may be output as a voice at a position close to the user's ear. By doing so, it can be produced as if it is whispering at the user's ear, and the voice data emitted by the communication robot can be prevented from being heard by a third party.
Further, when the communication robot listens to the talk, the user's mouth may be detected, and the microphone 43a may be positioned close to the user's mouth. By doing so, it is possible to produce as if listening to the ear of the communication robot closer, and the voice data emitted by the user can not be heard by a third party.

(7) In the present embodiment, the example in which the degree of congestion is determined based on the volume of audio data around the communication robot has been described as an example, but the present invention is not limited to this. In determining the degree of congestion, a frequency other than volume may be considered. Further, the degree of congestion may be determined based on the number of users included in the image data acquired by the communication robot instead of the voice data.
(8) In this embodiment, the communication robot performs all the processes from the acquisition of the image data to the voice recognition process or the speech process. However, the present invention is not limited to this. A server connected to the communication robot may be provided, and the server may perform at least a part of the processing.

DESCRIPTION OF SYMBOLS 1 Communication robot 10 Control part 11 Image acquisition part 12 Person specific part 13 Organ detection part 14 User specific part 15 Perimeter sound acquisition part 16 Volume determination part 17 Congestion degree determination part 18 Face position change part 19 Foot movement part 20 Silence output part 21 Speaking unit 22 Voice receiving unit 23 Voice recognition unit 30 Storage unit 31a Control program 33 Mute data storage unit 41 Camera 42a, 42b, 72 Speaker 43a, 43b, 73 Microphone 44 Motor unit P, P1-P3 User

Claims (12)

A communication robot with an audio output unit,
A shooting unit for shooting a subject and generating a shot image;
Based on the captured image obtained by the imaging unit, subject identification means for identifying the utterance subject,
Congestion degree determination means for determining the degree of congestion around the placement position of the communication robot;
Utterance means for performing predetermined processing according to the determination result by the congestion degree determination means, and outputting utterance data for the utterance target person specified by the target person specifying means from the voice output unit;
Communication robot equipped with. The communication robot according to claim 1,
A person identifying means for identifying a person from a photographed image obtained by the photographing unit;
An organ detecting means for detecting an organ of the face of the person specified by the person specifying means;
With
The speech means specifies an ear from the facial organ detected by the organ detection means, and outputs the speech data at a position close to the identified ear;
Communication robot characterized by The communication robot according to claim 2,
The subject specifying means specifies an eye from a facial organ detected by the organ detecting means, and specifies the utterance target person based on the specified eye orientation;
Communication robot characterized by The communication robot according to claim 2,
A face position changing means for identifying an eye from the organ of the face detected by the organ detecting means, and changing a face position of the communication robot to a position facing the specified eye;
The utterance means outputs the utterance data after changing the position of the face by the face position changing means;
Communication robot characterized by In the communication robot according to any one of claims 1 to 4,
Performing the process for bringing the utterance target person specified by the target person specifying means close to the communication robot as the predetermined process;
Communication robot characterized by The communication robot according to claim 5,
Performing the process of moving the communication robot such that the distance to the utterance target person specified by the target person specifying means is a distance corresponding to the degree of congestion, as the predetermined process.
Communication robot characterized by In the communication robot according to any one of claims 1 to 4,
With a directional audio output unit that outputs directional sound,
As the predetermined process, when the congestion degree is equal to or greater than a threshold value, a process of specifying the position of the utterance target person specified by the target person specifying means is performed,
The utterance means outputs the utterance data from the directional sound output unit toward the identified position;
Communication robot characterized by The communication robot according to any one of claims 1 to 7,
Peripheral sound acquisition means for acquiring sound around the position where the communication robot is disposed;
Volume determination means for determining a volume level of the sound acquired by the ambient sound acquisition means;
With
The congestion degree determination means determines the congestion degree based on the volume level determined by the volume determination means;
Communication robot characterized by The communication robot according to any one of claims 1 to 8,
The congestion degree determination means determines the congestion degree based on the captured image obtained by the imaging unit;
Communication robot characterized by The communication robot according to any one of claims 1 to 9,
As the predetermined processing, another sound output different from the sound output unit in a direction different from that of the utterance target person specified by the target person specifying means is used to cancel the sound output from the sound output part. Process to output from the
Communication robot characterized by   The program for functioning a computer as a communication robot in any one of Claim 1-10. A communication robot having a photographing unit and a voice output unit for photographing a subject and generating a photographed image;
A server communicably connected to the communication robot;
A communication robot system comprising:
The server
Based on the captured image obtained by the communication robot, subject identification means for identifying a speech subject,
Congestion degree determination means for determining the degree of congestion around the placement position of the communication robot;
Data transmission means for transmitting processing data based on the congestion degree determined by the congestion degree determination means and utterance data for the utterance target person specified by the target person specifying means to the communication robot;
With
The communication robot is
Congestion processing means for executing the processing data received from the server;
Utterance means for outputting the utterance data received from the server from the voice output unit;
Providing
Communication robot system characterized by

Images