JP2018124730A - Information processing system, information processing method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information processing system, an information processing method, and a program that enables a manager to grasp how much work a teleworker processes.SOLUTION: An information processing apparatus receives selection of tasks to be executed, and calculates the number of times a teleworker executed the tasks on the basis of an instruction to execute the received tasks. The information processing apparatus displays, as a graph, the calculated number of times for each of the tasks.SELECTED DRAWING: Figure 1

Description

  The present invention relates to an information processing system, an information processing method, and a program.

  In recent years, interest in telework has increased in each company. Telework has issues such as preventing third-party access to confidential information and optimizing labor management, and these issues must be resolved before it can be introduced.

  Especially in telework, work is done where the boss cannot see, so it is difficult to know from what time to what time, and what work has been processed, and a mechanism to realize appropriate labor management is necessary. It becomes.

  Patent Document 1 discloses a mechanism for managing the attendance status of a field worker using a face image of the field worker at a construction site.

JP 2016-24689 A

  In telework, not only work is done where the boss cannot see, but work hours are often shredded due to housework, childcare and nursing care. Therefore, it should be evaluated from the viewpoint of “results” such as how much work has been processed, not by working hours. Furthermore, it should be evaluated not only how much work is processed, but how efficiently it is processed.

  In view of the above, an object of the present invention is to provide a mechanism that can grasp how much work a teleworker has processed.

  In order to solve the above-described problem, an information processing apparatus according to the present invention includes a task selection receiving unit that receives a selection of a task to be executed, and a task execution instruction that receives an instruction to execute the task received from the task selection receiving unit A receiving unit; a calculating unit that calculates the number of times the task has been executed based on an instruction received by the task execution instruction receiving unit; and a display unit that displays the number of times calculated by the calculating unit in a graph for each task. It is characterized by providing.

  According to the present invention, it is possible to grasp how much work is processed by the teleworker.

The figure which shows an example of the system configuration of a telework management system The figure which shows an example of the hardware constitutions of information processing apparatus Flowchart showing the process of recording the task execution results Diagram showing data managed by associating tasks and points A graph of the tasks processed by the teleworker and their number of times A graph of tasks processed by teleworkers (groups) and the number of tasks The figure which shows an example of the screen which receives work start / end, task selection, task work start / end instruction Flow chart showing processing for calculating attendance rate

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

  FIG. 1 is a diagram showing an example of the system configuration of the telework management system of the present invention.

  The telework management system 100 is configured such that one or more management servers 101, one or more teleworker PCs 111, and one or more administrator PCs 121 are connected via the Internet 130.

  The management server 101 is a server that centrally manages, as telework information, information on the presence / absence status of teleworkers, information on work hours, and the like, and is constructed on the service environment network 104.

  When the teleworker PC 111 and the administrator PC 121 are connected to the management server 101 by an authentication process using an account ID and a password, and the management server 101 receives telework information from the teleworker PC 111, the management server 101 Store in the database. When there is a telework information acquisition request from the administrator PC 121, the necessary telework information is extracted from the database of the management server 101.

  The teleworker PC 111 is a terminal that receives an application (declaration) indicating whether the teleworker is working or not working from the teleworker, and detects the presence / absence status of the teleworker from a video imaged by a connected imaging device. Information indicating whether the user is working or not working and information indicating the presence / absence status of the person on the home network 110 is created by a dedicated application and is sent to the management server 101 via the router 112, the Internet 130, and the router 103. Sent.

  The administrator PC 121 is a terminal for confirming telework information, and is present on the in-house network 120. The telework information is confirmed by using a web management console (operating on a web browser), the router 122, the Internet. And the management server 101 via the router 103.

  FIG. 2 is a block diagram showing an example of the hardware configuration of the information processing apparatus (management server 101, teleworker PC 111, administrator PC 121) of the present invention.

  As shown in FIG. 2, the information processing apparatus includes a CPU (Central Processing Unit) 201, a ROM (Read Only Memory) 202, a RAM (Random Access Memory) 203, an input controller 205, a video controller 206, a system bus 204, and the like. A memory controller 207 and a communication I / F controller 208 are connected.

  The CPU 201 comprehensively controls each device and controller connected to the system bus 204.

  The ROM 202 or the external memory 211 includes a BIOS (Basic Input / Output System) and an OS (Operating System) that are control programs executed by the CPU 201, and a computer-readable program and various necessary programs for realizing the information processing method. Holds data (including data table).

  The RAM 203 functions as a main memory, work area, and the like for the CPU 201. The CPU 201 implements various operations by loading a program or the like necessary for executing the processing from the ROM 202 or the external memory 211 to the RAM 203 and executing the loaded program.

  The input controller 205 controls input from an input device such as a keyboard 209 or a pointing device such as a mouse (not shown). When the input device is a touch panel, the user can perform various instructions by pressing (touching with a finger or the like) in accordance with an icon, a cursor, or a button displayed on the touch panel.

  The touch panel may be a touch panel capable of detecting a position touched with a plurality of fingers, such as a multi-touch screen.

  The video controller 206 controls display on an external output device such as the display 210. The display includes a display of a notebook computer integrated with the main body. The external output device is not limited to a display, and may be a projector, for example. An input device is also provided for the device that can accept the touch operation described above.

  Note that the video controller 206 can control a video memory (VRAM) for display control, and a part of the RAM 203 can be used as a video memory area, or a dedicated video memory can be provided separately. Is possible.

  The memory controller 207 controls access to the external memory 211. The external memory is connected via an adapter to an external storage device (hard disk), flexible disk (FD), or PCMCIA card slot that stores boot programs, various applications, font data, user files, editing files, and various data. A compact flash (registered trademark) memory or the like can be used.

  The communication I / F controller 209 connects and communicates with an external device via a network, and executes communication control processing on the network. For example, communication using TCP / IP, telephone lines such as ISDN, and communication using 3G lines of mobile phones are possible.

  Note that the CPU 201 enables display on the display 210 by executing outline font rasterization processing on a display information area in the RAM 203, for example. Further, the CPU 201 enables a user instruction with a mouse cursor (not shown) on the display 210.

  Next, a process for recording the performance of task execution in this embodiment will be described with reference to the flowchart of FIG.

  The process shown in the flowchart of FIG. 3 is a process in which the CPU 201 of the teleworker PC 111 reads and executes a predetermined control program.

  In step S301, the telework management module is activated. The telework management module may be activated in response to an instruction from the user or may be activated in response to activation of the teleworker PC 111.

  In step S302, it is determined whether a task start instruction has been issued from the user (teleworker).

  Specifically, via the screen shown in FIG. 7, a task selection (selected from the task list displayed in the pull-down menu 702) is received from the user, and a start button (701) is pressed to start instructions. Accept.

  If it is determined that a start instruction has been issued (step S302: YES), the process proceeds to step S303.

  If no start instruction has been given (step S302: NO), the process proceeds to step S307.

  In step S303, the task start time (in this embodiment, the time when the working button 701 is pressed) is recorded.

  In step S304, it is determined whether a task end instruction has been issued. In this embodiment, the “work in progress button 701” on the screen of FIG. 7 transitions to the “work end button” when the work starts, and when the work end button is pressed, the task ends. An instruction shall be accepted.

  If a task end instruction is accepted (step S304: YES), the process proceeds to step S305.

  In step S305, the task end time (in this embodiment, the time when the work end button is pressed) is recorded.

  In step S306, the task execution time is totaled based on the task start time recorded in step S303 and the task end time recorded in step S305. At this time, the task contents selected from the list displayed in the pull-down in step S302 are associated and totaled. For example, the calculation is performed in the form of “task A was executed for 120 minutes”. In addition, the number of tasks executed is also recorded, and the total time and the total number of times are accumulated for each task.

  In step S307, it is determined whether an instruction to end the telework management module has been given.

  If an end instruction has been given, the processing of this flowchart ends.

  If no termination instruction has been given, the process returns to step S302.

  Next, processing for calculating the attendance rate will be described with reference to FIG.

  The process shown in the flowchart of FIG. 8 is a process in which the CPU 201 of the teleworker PC 111 reads and executes a predetermined control program. Note that the processing in steps S802 to S805 is performed in parallel with the processing in steps S302 to S306 in FIG.

  In step S801, the telework management module is activated. This process is the same as the process of step S301.

  In step S802, an image obtained by photographing a teleworker (an image obtained by photographing a front area of the teleworker PC 111 (an area in which the teleworker PC 111 can be operated)) is acquired. This is processing for acquiring an image taken by a camera that is communicably connected to the telework PC 111.

  In step S803, it is determined whether the teleworker is present by analyzing the image acquired in step S802. It is assumed that the face image of the teleworker himself is stored in advance, and the stored face image is compared with the face shown in the acquired image for determination. Specifically, for example, the similarity of the face is calculated, and the determination is made based on whether or not the similarity satisfies a predetermined threshold.

  When it is determined that the person is present (that is, when the person is shown) (step S803: YES), the process proceeds to step S804.

  When it is determined that the person is not present (that is, when a person other than the person is shown or when no person is shown) (step S803: NO), the process proceeds to step S805.

  In step S804, the time when the person is seated is recorded.

  In step S805, the time when the person is away is recorded.

  Note that the processes in steps S802 to S805 are repeatedly executed while the telework management module is activated, and the processes in steps S804 and S805 are “seated from seated” and “seated from seated”. If the situation changes, the time may be recorded. That is, it is only necessary to be able to record the time zone in which the telework management module was active and the time zone in which the telework management module was away.

  In step S806, it is determined whether the telework management module has been terminated. This process is the same as the process of step S307.

  If the process has been completed, the process of this flowchart is terminated. If the process has not been completed, the process returns to step S802 to repeat the process.

  The attendance rate is calculated based on the time during which the tasks aggregated by the process of FIG. 3 were performed and the attendance time / separation time calculated by the process of FIG. Calculate the rate.

  FIG. 4 is a diagram illustrating data in which tasks and points are managed in association with each other. By the administrator or the like, the task content and points when the task is processed are registered in association with each other. The task names (“questionnaire creation work” and “seminar planning”) in the task list of FIG. 4 are displayed on the task selection screen (list displayed by pull-down) of FIG.

  FIG. 5 is a graph showing the tasks processed by Mr. A in December 2016 and the number of times.

  In the example of FIG. 5, the number of executions of each task is graphed, but it is also possible to convert the points into graphs by converting them into points registered in association with each task. By selecting “Point Count” in the display method in the upper right of FIG. 5, the screen transitions to a screen in which points are graphed.

  In addition, as shown in FIG. 5, the graph is plotted when the user is at home and when the employee leaves the office. Whether you are at home or at work, register the work schedule of the teleworker (whether you are working from home or work) in advance, and from the day when the information and task are executed, whether you are at home or at work. Judgment shall be made and tabulated.

  In the example of FIG. 5, the results for one month are displayed, but by converting to the number of executions per day and displaying, it is possible to compare the work efficiency at home and when going to work.

  Also, by displaying the attendance rate together, it becomes possible to compare the attendance rate at the time of going to work and at home, and to compare the attendance rate by task.

  By making comparisons at home and at work, it is possible to compare the productivity of telework (at home) with the productivity at work.

  FIG. 6 is a graph of the tasks processed by the members of the planning team (Mr. A, B, C, D, E) in December 2016 and the number of times.

  Since it is possible to compare how much each member has processed for each task, it is possible to grasp the strengths and weaknesses of each member. Also, by displaying the number of implementations and the attendance rate, it becomes possible to grasp which member has efficiently processed each task.

  The present invention can take the form of, for example, a system, apparatus, method, program, or recording medium. Specifically, the present invention may be applied to a system composed of a plurality of devices, or may be applied to an apparatus composed of a single device.

  The program in the present invention is a program that can be executed by a computer in the processing method of the flowchart shown in FIG. 3, and the storage medium of the present invention stores a program in which the computer can execute the processing method in FIG. The program in the present invention may be a program for each processing method of each apparatus in FIG.

  As described above, a recording medium that records a program that implements the functions of the above-described embodiments is supplied to a system or apparatus, and a computer (or CPU or MPU) of the system or apparatus stores the program stored in the recording medium. It goes without saying that the object of the present invention can also be achieved by reading and executing.

  In this case, the program itself read from the recording medium realizes the novel function of the present invention, and the recording medium recording the program constitutes the present invention.

  As a recording medium for supplying the program, for example, a flexible disk, hard disk, optical disk, magneto-optical disk, CD-ROM, CD-R, DVD-ROM, magnetic tape, nonvolatile memory card, ROM, EEPROM, silicon A disk or the like can be used.

  Further, by executing the program read by the computer, not only the functions of the above-described embodiments are realized, but also an OS (operating system) operating on the computer based on an instruction of the program is actually It goes without saying that a case where the function of the above-described embodiment is realized by performing part or all of the processing and the processing is included.

  Furthermore, after the program read from the recording medium is written to the memory provided in the function expansion board inserted into the computer or the function expansion unit connected to the computer, the function expansion board is based on the instructions of the program code. It goes without saying that the case where the CPU or the like provided in the function expansion unit performs part or all of the actual processing and the functions of the above-described embodiments are realized by the processing.

  The present invention may be applied to a system constituted by a plurality of devices or an apparatus constituted by a single device. Needless to say, the present invention can be applied to a case where the present invention is achieved by supplying a program to a system or apparatus. In this case, by reading a recording medium storing a program for achieving the present invention into the system or apparatus, the system or apparatus can enjoy the effects of the present invention.

  Furthermore, by downloading and reading a program for achieving the present invention from a server, database, etc. on a network using a communication program, the system or apparatus can enjoy the effects of the present invention. In addition, all the structures which combined each embodiment mentioned above and its modification are also included in this invention.

101 Management server 111 Teleworker PC
121 Administrator PC

Claims (5)

Task selection accepting means for accepting selection of a task to be executed;
Task execution instruction receiving means for receiving an instruction to execute the task received from the task selection receiving means;
A calculating means for calculating the number of times the task has been executed based on an instruction received by the task execution instruction receiving means;
Display means for displaying the number of times calculated by the calculation means in a graph for each task;
An information processing apparatus comprising: The display means displays the number of task executions per unit period,
The information processing apparatus according to claim 1, further comprising a graph that displays the number of task executions at home and at the time of going to work, so that the number of task executions can be compared. A storage unit that stores a task and a point when the task is processed in advance in association with each other;
The information processing apparatus according to claim 1, wherein the display unit displays a graph of a product of the number of times calculated by the calculation unit and a point associated with the task. An information processing method in an information processing apparatus,
A task selection receiving step in which the task selection receiving means of the information processing apparatus receives a selection of a task to be executed;
A task execution instruction accepting step for accepting an instruction to execute the task accepted from the task selection accepting step by the task execution instruction accepting means of the information processing apparatus;
A calculating step of calculating the number of times the task has been executed based on the instruction received by the task execution instruction receiving step by the calculation means of the information processing apparatus;
A display step in which the display means of the information processing apparatus displays the number of times calculated in the calculation step in a graph for each task
An information processing method comprising: A program executable in the information processing apparatus,
The information processing apparatus;
Task selection accepting means for accepting selection of a task to be executed;
Task execution instruction receiving means for receiving an instruction to execute the task received from the task selection receiving means;
A calculating means for calculating the number of times the task has been executed based on an instruction received by the task execution instruction receiving means;
A program for causing the number of times calculated by the calculation means to function as a display means for displaying a graph for each task.

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