JP2018101377A - Point management device and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a point management device with a function equivalent to an electronic money without large capital investment and a program.SOLUTION: The point management device includes point granting means for granting a prescribed number of granting points corresponding to a purchase amount of commodities, point charge means for charging charge points obtained by converting a charge object amount into a prescribed number of points, and privilege granting means for granting a privilege to a customer on the basis of the granted granting points and the charged charge points.SELECTED DRAWING: Figure 9

Description

  Embodiments described herein relate generally to a point management apparatus and a program.

  In recent years, systems have been introduced that can purchase products using electronic money. This system is as follows. That is, a customer charges electronic money information in advance to an electronic money card issued from a store. The store installs an electronic money card reader, reads the electronic money information charged in the electronic money card, and executes a settlement process for the sold product.

  In such an electronic money system, the customer does not have to carry cash. In addition, since there is no change, and there is no work for the store clerk to hand the change to the customer, the number of stores that wish to introduce is increasing.

  However, in order to introduce an electronic money system, a card capable of storing electronic money, a payment terminal for settlement using the electronic money card, a charging device for the electronic money card, and a dedicated management server for managing the used electronic money Capital investment such as the introduction of In addition, compared to before the introduction of the electronic money system, it is also necessary to change operations, such as a change in the scrutiny processing of the purchase amount of goods using electronic money.

  The problem to be solved by the present invention is to provide a point management device and a program equipped with functions equivalent to those of electronic money without much capital investment.

  The point management device according to the embodiment includes a point granting unit that grants a predetermined number of grant points according to a purchase price of a product, and a point charge unit that charges a charge point obtained by converting a charge target amount into a predetermined number of points And privilege granting means for granting a privilege to the customer based on the granted point and the charged charge point.

FIG. 1 is a schematic diagram illustrating a point management system according to the embodiment. FIG. 2 is a block diagram showing a hardware configuration of the POS terminal. FIG. 3 is a block diagram showing a hardware configuration of the payment terminal. FIG. 4 is a block diagram illustrating a hardware configuration of the store server. FIG. 5 is a diagram showing a memory map showing the configuration of the customer master. FIG. 6 is a flowchart showing the flow of control processing of the POS terminal. FIG. 7 is a flowchart showing a flow of control processing of the payment terminal. FIG. 8 is a functional block diagram showing a functional configuration of the store server. FIG. 9 is a flowchart showing a flow of control processing of the store server.

  Hereinafter, embodiments will be described in detail with reference to the drawings. In the embodiment, a function equivalent to that of electronic money is provided using a point system that has been used in most stores in recent years. In the embodiment, a store server will be described as an example of a point management device. In addition, this invention is not limited by embodiment described below.

  FIG. 1 is a schematic diagram illustrating a point management system according to the embodiment. The point management system is a system for giving points to a customer who has purchased a product to be sold at a store, or when a customer uses a point owned by the customer, and is mainly installed in the store. The point management system includes a plurality of POS terminals 1 installed in a store, a payment terminal 5 installed beside each POS terminal 1, a single store server 3 installed in a store backyard, Is provided. The POS terminal 1, the store server 3, and the payment terminal 5 are electrically connected to each other via a communication line 2 such as a LAN (Local Area Network). Therefore, the POS terminal 1, the store server 3, and the payment terminal 5 can transmit / receive information to / from each other. The POS terminal 1 and the payment terminal 5 are connected by a dedicated communication line 4. Therefore, the POS terminal 1 and the payment terminal 5 can transmit / receive information to / from each other.

  The POS terminal 1 executes a sales registration process for merchandise sold at a store and a settlement process with cash. With the sales registration process, a symbol such as a barcode attached to a product sold in a transaction or an image of a symbol is captured or optically read to acquire a product code, and read based on the acquired product code. A process of displaying product information (product name, price, etc.) of the product and storing the product information in a RAM or the like. In the settlement process, based on the product information stored in the RAM or the like with the sales registration process, the total amount related to the transaction is displayed, and the change is calculated and displayed based on the deposit (cash) deposited from the customer. Processing, and processing for instructing the change machine to issue change. The merchandise information and the settlement information (total amount, deposit amount, change amount, etc.) after the settlement process are printed on a receipt sheet and issued as a receipt.

  The POS terminal 1 transmits the merchandise information and settlement information of the merchandise that has undergone the settlement process to the store server 3 via the communication line 2. Further, the POS terminal 1 transmits payment information to the payment terminal 5 via the communication line 4.

  In addition, the POS terminal 1 has a function of declaring when using the points that are given to and held by the customer during the settlement process. The point is a monetary value given to the purchase amount of the product purchased by the customer. For example, 1 point is given to the purchase amount of 100 yen. In addition, for example, 1 point is 1 yen, and points can be applied (used) (that is, a privilege is given) to all or part of the purchase price of the product at the time of settlement. The granted points (hereinafter referred to as “grant points”) can be accumulated. In addition, the grant points are often provided with an expiration date (for example, 2 years). If the expiration date is exceeded without any points being granted or used, the points granted up to that point become invalid and cannot be used to purchase the product. The points used are hereinafter referred to as “use points”.

  The payment terminal 5 inputs payment information from the POS terminal 1. Then, the payment terminal 5 calculates the number of points granted to the customer based on the input payment information. Moreover, the payment terminal 5 reads the information of the point card which a customer holds electrically or magnetically. And the payment terminal 5 transmits the information (point number) of the grant point calculated with respect to the shop server 3 with the customer code which identifies the customer memorize | stored in the read point card, when giving a point.

  Further, when using the points, the payment terminal 5 transmits information on the used points (number of points) used based on the payment information to the store server 3. The number of points used may be the number of points calculated based on the payment information, or the number of points declared by the customer as points used by the customer within the calculated points. Good. Further, the payment terminal 5 transmits information on the points used (number of points) to the POS terminal 1.

  The settlement terminal 5 is used when performing settlement processing using a card other than cash, such as a credit card or a debit card. The payment terminal 5 receives payment information from the POS terminal 1. Further, the payment terminal 5 electrically or magnetically reads card information designated by the customer. And the payment terminal 5 performs the payment process of the said customer by the said card | curd based on the customer code which specifies the customer acquired corresponding to the read card | curd information.

  Moreover, the payment terminal 5 calculates the grant points given to the customer based on the current payment information. Moreover, the payment terminal 5 calculates the charge point mentioned later according to the amount of cash deposited.

  The store server 3 collects and manages product information, payment information, and the like received from each connected POS terminal 1. Further, the store server 3 transmits information related to the latest product master (see FIG. 4) to each POS terminal 1 once a day, for example.

  The store server 3 also includes a customer master 343 (see FIG. 4). The customer master 343 stores various information (customer name, address, telephone number, owned points, etc.) of the customer who has become a member. The customer master 343 will be described later with reference to FIG.

  Further, the store server 3 manages the point information received from the payment terminal 5. That is, the store server 3 adds and stores the information (number of points) of the granted points received from the payment terminal 5 to the points held by the customer stored in the customer master 343. Further, the store server 3 subtracts the use points received from the payment terminal 5 from the points held by the customer. Moreover, the store server 3 manages the charge point mentioned later.

  Here, the point management system of the embodiment can correct the customer point information stored in the customer master 343. For example, when the information on the grant points is transmitted from the settlement terminal 5 to the store server 3, an abnormality occurs in the communication line 2, and the grant points cannot be normally transmitted to the store server 3, and the points are not added. For example, after the communication line 2 is restored, the operator can correct the point information stored in the customer master 343 by operating the point correction key 214 and inputting the number of points from the keyboard. . The function of point correction in the point management system has existed conventionally.

  In the embodiment, this point correction function is used to charge points. That is, the point management system of the embodiment stores the number of points desired by the customer in the customer master 343. Specifically, the customer deposits cash or a cash voucher (for example, a gift certificate) (hereinafter collectively referred to as “cash etc.”) for an amount corresponding to the number of points to be charged. The operator of the POS terminal 1 that received the cash or the like enters the amount of cash or the like received from the POS terminal 1 and operates the point correction key 214. By this operation, the point charge is declared. The POS terminal 1 transmits information indicating that the point correction key 214 has been operated and the amount information of the number to the settlement terminal 5.

  In the payment terminal 5 that has received the information indicating that the point correction key 214 has been operated and the amount information entered, the customer code of the point card held by the customer is read. The settlement terminal 5 calculates the number of charge points obtained by converting the amount information into points, and transmits it to the store server 3 together with the read customer code. The store server 3 that has received the number of charge points stores the received charge points in the customer master 343 of the customer specified by the customer code.

  From here, the hardware configuration of the POS terminal 1, the payment terminal 5, and the store server 3 will be described. First, the hardware configuration of the POS terminal 1 will be described. FIG. 2 is a block diagram showing a hardware configuration of the POS terminal 1. As shown in FIG. 2, the POS terminal 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a memory unit 14, and the like. The CPU 11 is a control subject. The ROM 12 stores various programs. The RAM 13 develops programs and various data. The memory unit 14 stores various programs. The CPU 11, ROM 12, RAM 13, and memory unit 14 are connected to each other via a bus 15. The CPU 11, ROM 12, and RAM 13 constitute the control unit 100. That is, the control unit 100 executes a control process related to the POS terminal 1 described later by the CPU 11 operating according to a control program stored in the ROM 12 or the memory unit 14 and expanded in the RAM 13.

  The RAM 13 includes a product information unit 131. The product information unit 131 stores product information (product name, product price, etc.) of a product for which sales registration processing has been performed based on the product code acquired from the symbol read by the code reader 28.

  The memory unit 14 is configured by a nonvolatile memory such as an HDD (Hard Disc Drive) or a flash memory that retains stored information even when the power is turned off. The memory unit 14 includes a control program unit 141 and a product master 142. The control program unit 141 stores a control program for controlling the POS terminal 1. The product master 142 stores product information relating to the product for each product.

  The control unit 100 is connected to the operation unit 21, the operator display unit 22, the customer display unit 23, the printing unit 24, and the code reader 28 via the bus 15 and the controller 16. The operation unit 21 is a keyboard including a settlement key 211, a grant key 212, a use key 213, and a point correction key 214. The settlement key 211 is operated when declaring a settlement process in a transaction with a customer. The grant key 212 is operated when giving points to a customer. The use key 213 is operated when the customer uses all or part of the points he / she has to use for all or part of the purchase price of the product. The point correction key 214 is operated when correcting the points held by the customer and charging the points. Note that all or part of the operation unit 21 may be provided as a touch panel on the operator display unit 22. Further, the grant key 212 is not always necessary. If the use key 213 and the point correction key 214 are not operated, points may be given (the grant key 212 has been operated).

  The operator display unit 22 displays information to the operator of the POS terminal 1. The customer display unit 23 displays information to the customer. The printing unit 24 issues a receipt on which product information, payment information, and point information of a purchased product are printed. The code reader 28 reads card information from a card held by the customer.

  In response to an instruction from the control unit 100, the controller 16 controls the operation unit 21, the operator display unit 22, the customer display unit 23, the printing unit 24, and the code reader 28. Hereinafter, for convenience of explanation, it is assumed that the control performed by the controller 16 is performed by the control unit 100.

  The control unit 100 is connected to the communication unit 26 via the bus 15. The communication unit 26 is electrically connected to other POS terminals 1, the payment terminal 5 and the store server 3 installed in the store via the communication line 2. The control unit 100 is connected to the communication unit 27 via the bus 15. The communication unit 27 is electrically connected to the settlement terminal 5 via the communication line 4.

  Next, the hardware configuration of the payment terminal 5 will be described. FIG. 3 is a block diagram showing a hardware configuration of the payment terminal 5. As shown in FIG. 3, the payment terminal 5 includes a CPU 51, a ROM 52, a RAM 53, a memory unit 54, and the like. The CPU 51 is a control subject. The ROM 52 stores various programs. The RAM 53 expands programs and various data. The memory unit 54 stores various programs. The CPU 51, ROM 52, RAM 53, and memory unit 54 are connected to each other via a bus 55. The CPU 51, the ROM 52, and the RAM 53 constitute the control unit 500. That is, the control unit 500 executes a control process related to the payment terminal 5 described later by the CPU 51 operating according to a control program stored in the ROM 52 or the memory unit 54 and developed in the RAM 53.

  The memory unit 54 is configured by a nonvolatile memory such as an HDD or a flash memory that retains stored information even when the power is turned off. The memory unit 54 includes a control program unit 541 and a storage unit 542. The control program unit 541 stores a control program for controlling the payment terminal 5. The storage unit 542 stores settlement information received from the POS terminal 1, various key operation information, amount information to be converted into charge points, and the like.

  The control unit 500 is connected to the display unit 57, the operation unit 58, the card reading unit 59, and the printing unit 60 via the bus 55 and the controller 56. The display unit 57 displays information related to the operation of the payment terminal 5. The operation unit 58 is a keyboard having various keys. For example, it includes a credit key operated at the time of payment processing with a credit card, a point key for operating a point card to read a customer code, and the like. The card reading unit 59 reads a customer code that identifies a customer electrically or magnetically stored in a credit card or a point card. The printing unit 60 prints, for example, the result of the inquiry about the points that it holds. Further, the same function as the printing unit 24 of the POS terminal 1 can be achieved.

  In response to an instruction from the control unit 500, the controller 56 controls the display unit 57, the operation unit 58, the card reading unit 59, and the printing unit 60. Hereinafter, for convenience of explanation, it is assumed that the control performed by the controller 56 is performed by the control unit 500.

  The control unit 500 is connected to the communication unit 61 via the bus 55. The communication unit 61 is electrically connected to the POS terminal 1 and the store server 3 installed in the store via the communication line 2. The control unit 500 is connected to the communication unit 62 via the bus 55. The communication unit 62 is electrically connected to the POS terminal 1 via the communication line 4.

  Next, the hardware configuration of the store server 3 will be described. FIG. 4 is a block diagram illustrating a hardware configuration of the store server 3. As shown in FIG. 4, the store server 3 includes a CPU 31, a ROM 32, a RAM 33, a memory unit 34, and the like. The CPU 31 is a control subject. The ROM 32 stores various programs. The RAM 33 expands programs and various data. The memory unit 34 stores various programs. The CPU 31, ROM 32, RAM 33, and memory unit 34 are connected to each other via a bus 35. The CPU 31, the ROM 32, and the RAM 33 constitute the control unit 300. That is, the control unit 300 executes a control process related to the store server 3 to be described later by the CPU 31 operating according to a control program stored in the ROM 32 or the memory unit 34 and developed in the RAM 33.

  The memory unit 34 is configured by a nonvolatile memory such as an HDD or a flash memory that retains stored information even when the power is turned off. The memory unit 34 includes a control program unit 341, a product master 342, and a customer master 343. The control program unit 341 stores a control program for controlling the store server 3. The product master 342 stores product information relating to the product for each product. The product master 342 stores the latest product information, and this product information is transmitted to the product master 142 of the POS terminal 1 periodically (for example, once a day). The customer master 343 will be described with reference to FIG.

  The control unit 300 is connected to the operation unit 37 and the display unit 38 via the bus 35 and the controller 36. The operation unit 37 is a keyboard having various keys. The display unit 38 displays various information.

  In response to an instruction from the control unit 300, the controller 36 controls the operation unit 37 and the display unit 38. In the following description, it is assumed that the control performed by the controller 36 is performed by the control unit 300 for convenience of explanation.

  The control unit 300 is connected to the communication unit 39 via the bus 35. The communication unit 39 is electrically connected to the POS terminal 1 and the payment terminal 5 installed in the store via the communication line 2.

  Next, the configuration of the customer master 343 will be described. The customer master 343 stores various customer information for each customer. FIG. 5 is a diagram showing a memory map showing a part of the configuration of the customer master 343. As shown in FIG. 5, the customer master 343 includes a customer code part 3431, a personal information part 3432, and a point part 3433. The customer code part 3431 stores a customer code that identifies a customer. The personal information unit 3432 stores customer personal information (customer name, customer address / phone number, customer purchase history, etc.) specified by the customer code stored in the customer code unit 3431.

  The point unit 3433 stores information on points held by the customer. The point unit 3433 includes a grant point unit 34331, a grant point time limit unit 34332, a charge point unit 34333, and a total point unit 34334. Grant point part 34331 memorizes the number of grant points given to a customer. When a new grant point is newly granted, the grant point unit 34331 stores a new grant point obtained by adding the newly given grant point to the currently stored grant point. When the point is used, the grant point unit 34331 stores a new grant point obtained by subtracting the used grant point (use point) from the stored grant point.

  The grant point time limit unit 34332 stores the latest date when the grant point is added to or subtracted from the grant point unit 34331. Every time a grant point is added to or subtracted from the grant point part 34331, the day stored in the grant point time limit part 34332 is updated on the day added or subtracted. When a predetermined period (for example, 2 years) elapses from this date, the points stored in the grant point part 34331 become invalid and cannot be used thereafter. That is, the grant point time limit unit 34332 stores the use date of the grant point stored in the grant point unit 34331. The grant point time limit unit 34332 may store a date that is a predetermined period after the updated latest date (that is, the expiration date).

  The charge point unit 34333 stores information on the number of charge points (points deposited from the customer) charged based on the amount of cash or the like deposited from the customer specified by the customer code. The charge point unit 34333 does not charge information on the amount of money deposited from the customer. The number of charge points stored in the charge point unit 34333 increases when charged and decreases when used. The charge points stored in the charge point unit 34333 have no expiration date. That is, the charge points stored in the charge point unit 34333 can be used forever regardless of whether or not the predetermined period has elapsed. The charge points are the same quality points as the grant points except that they do not have an expiration date, and the grant points and the charge points can be added together.

  The total point unit 34334 stores the total number of grant points stored in the grant point unit 34331 and the charge points stored in the charge point unit 34333 (hereinafter referred to as “total points”). The number of total points stored in the charge point unit 34333 is the number of points that can be used by the customer (points held), and points are used based on the total points (privileges are given). The number of points stored in the total points section 34334 increases when points are awarded or charged, and decreases when used.

  From here, control of the POS terminal 1, the payment terminal 5, and the store server 3 will be described. FIG. 6 is a flowchart showing a flow of control processing of the POS terminal 1. As shown in FIG. 6, the control unit 100 of the POS terminal 1 determines whether or not a product code specifying a product is acquired from the symbols read by the code reader 30 (S11). If it is determined that the product code has been acquired (Yes in S11), the control unit 100 reads the product information of the product from the product master 142 using the product code, executes the sales registration process, and converts the product information into the product information. It memorize | stores in the information part 131 (S12). Then, the control unit 100 returns to S11.

  When determining that the product code has not been acquired (No in S11), the control unit 100 determines whether or not the settlement key 211 has been operated (S21). When it is determined that the settlement key 211 has been operated (Yes in S21), the control unit 100 executes a settlement process based on the product information stored in the product information unit 131 (S22).

  Next, the control unit 100 determines whether or not the grant key 212 has been operated (S23). When determining that the grant key 212 has been operated (Yes in S23), the control unit 100 transmits the settlement information and information indicating that the grant key 212 has been operated to the settlement terminal 5 (S24). The settlement information transmitted in S24 includes information on the amount paid by the customer for the purchase of the product (total amount of purchased product and total amount of tax). Further, the settlement information transmitted in S24 may or may not include the product information of the purchased product.

  Next, the control unit 100 determines whether or not there is a response from the settlement terminal 5 to the transmission of S23 (S25). That is, the control unit 100 waits for a response from the settlement terminal 5 including information on the grant points given this time and information on the total points obtained by adding the current grant points. It waits until there is a response from the payment terminal 5 (No in S25). When it is determined that there is a response from the payment terminal 5 (Yes in S25), the control unit 100 drives the printing unit 24 and purchases it. A receipt printed with information including product information, settlement information, grant points, and total points is issued (S26). Then, the control unit 100 returns to S11.

  On the other hand, when it is determined in S23 that the grant key 212 has not been operated (No in S23), the control unit 100 determines whether or not the use key 213 has been operated (S27). If it is determined that the use key 213 has been operated (Yes in S27), the control unit 100 transmits the payment information and information indicating that the use key 213 has been operated to the payment terminal 5 (S28). The settlement information transmitted in S28 has the same contents as the settlement information transmitted in S24. And the control part 100 performs the process after S25. In this case, the response in S25 includes information on the current usage points and information on the total points obtained by subtracting the current usage points. Then, in S26, a receipt printed with information including the merchandise information, payment information, use points, and total points of the purchased merchandise is issued.

  When it is determined that the use key 213 has not been operated (No in S27), the control unit 100 executes the process of S26. In this case, the control unit 100 issues a receipt on which information including product information and payment information of the purchased product is printed (information on grant points, use points, and total points is not printed).

  From here, the point charge will be described. The customer gives cash to the operator of the POS terminal 1 and requests a point charge. The operator deposits cash and operates the operation unit 21 to input the amount of cash deposited.

  If it is determined in S21 that the settlement key 211 has not been operated (No in S21), the control unit 100 determines whether or not the point correction key 214 has been operated (S41). If it is determined that the point correction key 214 has been operated (Yes in S41), the control unit 100 determines whether information on the amount of cash deposited from the operation unit 21 has been input (S42). The control unit 100 waits until the amount information is input (No in S42). If it is determined that the amount information is input (Yes in S42), the control unit 100 inputs the amount information and the point correction key 214. Information indicating that is operated is transmitted to the payment terminal 5 (S43). Next, the control unit 100 determines whether or not there is a response from the settlement terminal 5 (S44). That is, the control unit 100 waits for a response including information on the charged charge points and information on the total points obtained by adding the charge points from the payment terminal 5. It waits until there is a response from the payment terminal 5 (No in S42), and when it is determined that there is a response from the payment terminal 5 (Yes in S42), the control unit 100 drives the printing unit 24 to charge points. Then, a receipt printed with information including the total points is issued (S45). Then, the control unit 100 returns to S11.

  In S41, when it is determined that the point correction key 214 is not operated (No in S41), the control unit 100 returns to S11.

  From here, control of the payment terminal 5 will be described. When there is a point request, point use, or point charge request from the customer, the operator keeps the point card from the customer and passes it through the card reading unit 59. The card reading unit 59 reads the customer code from the point card.

  FIG. 7 is a flowchart showing a flow of control processing of the payment terminal 5. The control unit 500 of the payment terminal 5 determines whether payment information is received from the POS terminal 1 (S51). When determining that the payment information has been received (Yes in S51), the control unit 500 stores the received payment information in the RAM 53 (S52). Then, the control unit 500 returns to S51. If no points are given, this routine is processed.

  If it is determined that payment information has not been received from the POS terminal 1 (No in S51), the control unit 500 determines whether or not a customer code has been read from the card reading unit 59 (S61). If it is determined that the customer code has been read (Yes in S61), the control unit 500 determines in S51 whether or not money amount information and information indicating that the point correction key 214 has been operated have been received (S62). ). When it is determined that the money amount information and the information indicating that the point correction key 214 has been operated are received (Yes in S62), the control unit 500 determines the charge point based on the money amount information deposited from the customer. Calculate (S63). That is, the control unit 500 converts the information into a predetermined number of charge points (for example, 1000 points) corresponding to the amount information (for example, 1000 yen). These charge points have the same characteristics as the grant points (but do not expire) and are the same quality as the grant points, and may be added to, subtracted from, or used for the total points. it can. And the control part 500 transmits the information of the calculated charge point to the shop server 3 with a customer code (S64).

  Next, the control unit 500 determines whether or not there is a response from the store server 3 (S65). Wait until there is a response (No in S65), and when it is determined that there is a response from the store server 3 (Yes in S65), the control unit 500 adds a charge point and a charge point to the POS terminal 1 Information on the total points is transmitted (S66). Then, the control unit 500 returns to S51. If it is determined in S61 that the customer code has not been read (No in S61), the control unit 500 returns to S51.

  If it is determined in S62 that the money amount information and the information indicating that the point correction key 214 has been operated are not received (No in S62), the control unit 500 has already stored the payment information in S52. It is determined whether or not (S67). If it is determined that the payment information is stored (Yes in S67), the control unit 500 determines whether information indicating that the grant key 212 has been operated in S51 is received (S68). . If it is determined that information indicating that the grant key 212 has been operated is received (Yes in S68), the control unit 500 calculates grant points based on the received payment information (S69). And the control part 500 transmits the information of the provided grant point to the shop server 3 with a customer code (S70).

  Next, the control unit 500 determines whether or not there is a response from the store server 3 (S71). Wait until there is a response (No in S71), and if it is determined that there is a response from the store server 3 (Yes in S71), the control unit 500 adds the grant points and the grant points to the POS terminal 1. The total point information is transmitted (S72). Then, the control unit 500 returns to S51.

  On the other hand, when it is determined in S68 that the information indicating that the grant key 212 has been operated is not received (No in S68), the control unit 500 indicates that the use key 213 has been operated in S51. It is determined whether or not information is received (S74). If it is determined that information indicating that the use key 213 has been operated is received (Yes in S74), the control unit 500 calculates a use point based on the received payment information (S75). And the control part 500 transmits the information of the calculated use point to the shop server 3 with a customer code (S76).

  When the number of points used is specified by the customer, the operator inputs information indicating the number of points used from the operation unit 58 of the payment terminal 5. The payment terminal 5 executes the process of S76 without executing the process of S75.

  Next, the control unit 500 determines whether or not there is a response from the store server 3 (S77). Wait until there is a response (No in S77), and if it is determined that there is a response from the store server 3 (Yes in S77), the control unit 500 subtracts the use points and the use points from the POS terminal 1 Information on the total points is transmitted (S78). Then, the control unit 500 returns to S51.

  In S74, when it is determined that the information indicating that the use key 213 has been operated is not received (No in S74), the control unit 500 returns to S68. If it is determined in S67 that the payment information is not stored in the RAM 53 (No in S67), the control unit 500 displays information indicating an error on the display unit 57 (S79). Then, the control unit 500 returns to S51.

  From here, control of the store server 3 will be described. FIG. 8 is a functional block diagram showing a functional configuration of the store server 3. The control unit 300 functions as a point grant unit 301, a point charge unit 302, a privilege grant unit 303, and a summation unit 304 by following a control program stored in the ROM 32 or the control program unit 341 of the memory unit 34.

  The point granting unit 301 has a function of granting a predetermined number of grant points according to the purchase price of the product.

  The point charge unit 302 has a function of charging a charge point obtained by converting a charge amount into a predetermined number of points.

  The privilege granting unit 303 has a function of giving a privilege to a customer based on the granted grant points and the charged charge points.

  The summing unit 304 has a function of calculating a total point obtained by adding the charge point and the charge point, the charge point being the same quality point as the grant point.

  FIG. 9 is a flowchart showing a flow of control processing of the store server 3. As illustrated in FIG. 9, the control unit 300 of the store server 3 determines whether or not the information on the grant points has been received from the payment terminal 5 (S81). When it is determined that the grant point information has been received (Yes in S81), the control unit 300 (point grant unit 301) executes the process of adding the received grant points (S82). That is, the control unit 300 adds the received grant points to the grant points stored in the grant point unit 34331 specified by the customer code received at the same time, and stores the added points in the grant point unit 34331. And the control part 300 updates the date memorize | stored in the grant point time limit part 34332 (S83). That is, the control unit 300 stores the date when the grant points are added in the grant point time limit unit 34332. The control unit 300 (summing unit 304) adds the received grant points to the total points stored in the total point unit 34334 and stores the added points in the total point unit 34334 (S84). Next, the control unit 300 transmits information on the number of granted points and the total number of points after adding the granted points to the settlement terminal 5 (S85). Then, the control unit 300 returns to S81.

  If it is determined in S81 that the grant point information has not been received from the payment terminal 5 (No in S81), the control unit 300 determines whether or not the usage point information has been received from the payment terminal 5. (S91). If it is determined that the usage point information has been received (Yes in S91), the control unit 300 determines whether or not the customer specified by the customer code received at the same time has a given point (S92). When a positive number of grant points that are not “0” is stored in the grant point unit 34331, the control unit 300 determines that the customer has the grant points. When the number of granted points “0” is stored in the granted point unit 34331, the control unit 300 determines that the customer does not have the granted point.

  If it is determined that the grant points are held (Yes in S92), the control unit 300 determines whether the grant points are valid based on the date stored in the grant point time limit unit 34332. Judgment is made (S93). If it is within the expiration date based on the date stored in the granted point time limit unit 34332, the control unit 300 determines that the granted point is valid. If the expiration date based on the date stored in the granted point time limit unit 34332 has passed, the control unit 300 determines that the granted point is invalid.

  When it is determined that the granted point is valid (Yes in S93), the number of used points received is subtracted from the number of granted points stored in the granted point unit 34331 (S94). And the control part 300 (privilege provision means 303) memorize | stores the number of the grant points after subtraction in the grant point part 34331. In this case, when the number of grant points stored in the grant point unit 34331 before subtraction is equal to or greater than the number of used points received, the number of grant points after subtraction is stored in the grant point unit 34331. On the other hand, if the number of used points received is larger than the number of grant points stored in the grant point unit 34331 before subtraction, “0” is stored in the grant point unit 34331 as the number of grant points after subtraction. The number of used points that could not be subtracted is stored in the RAM 33.

  Next, the control unit 300 updates the date stored in the grant point time limit unit 34332 (S95). That is, the control unit 300 stores the date on which the grant points are subtracted in the grant point time limit unit 34332.

  Next, the control unit 300 determines whether or not there is a use point to be subtracted (S96). In the subtraction process of S94, if the number of grant points stored in the grant point unit 34331 before the subtraction is equal to or greater than the number of received use points, the number of all received use points is stored in the grant point unit 34331. You can subtract from the number of points granted. However, if the number of used points received is larger than the number of grant points stored in the grant point part 34331 before subtraction, the grants stored in the grant point part 34331 are the same as the number of all received use points. Cannot subtract from the number of points. That is, the number of used points that could not be subtracted stored in the RAM 33 has not yet been subtracted. That is, when the number of used points is stored in the RAM 33, the control unit 300 determines that there are still used points to be subtracted. When the number of used points is not stored in the RAM 33, the control unit 300 determines that there are no more used points to be subtracted.

  If it is determined that there are no more used points (No in S96), the number of used points is subtracted from the total number of points stored in the total point section 34334 (S97). Next, the control unit 300 transmits information on the number of used points used and the total number of points after subtracting the used points to the settlement terminal 5 (S98). Then, the control unit 300 returns to S81.

  On the other hand, if it is determined that there are still usage points to be subtracted (Yes in S96), the control unit 300 (privilege grant means 303) stores the number of usage points stored in the RAM 33 in the charge point unit 34333. Subtract from the number of charged points (S99). That is, the number of points used is the number of points subtracted in S94 and the total number of points subtracted in S99. This number of usage points is given to the customer as a privilege, and the customer applies the privilege to a part of the payment amount. Then, the control unit 300 stores the charge point after subtraction in the charge point unit 34333. And the control part 300 performs the process after S97.

  If it is determined in S93 that the granted point is invalid (No in S93), the control unit 300 executes the process in S99. In S92, when it is determined that the granted point is not held (No in S92), the control unit 300 executes the process of S99.

  If it is determined in S91 that the usage point information is not received from the payment terminal 5 (No in S91), the control unit 300 determines whether or not the charge point information is received from the payment terminal 5. Judgment is made (S101). When it is determined that the charge point information has been received (Yes in S101), the control unit 300 (point charge unit 302) executes the received charge point addition process (S102). That is, the control unit 300 adds the received number of charge points to the number of charge points stored in the charge point unit 34333 specified by the customer code received at the same time, and stores it in the charge point unit 34333. The control unit 300 (summing unit 304) adds the received charge points to the total points stored in the total point unit 34334 and stores the sum in the total point unit 34334 (S103). Next, the control unit 300 transmits information on the number of charged points and the total number of points after adding the charge points to the settlement terminal 5 (S104). Then, the control unit 300 returns to S81.

  According to such an embodiment, the store server 3 charges a charge point obtained by converting an amount of cash or the like deposited from a customer into a point of the same quality as the granted point. And the shop server 3 uses a point based on the total point which totaled the grant point and the charge point. That is, the amount of cash or the like deposited from the customer is converted into points corresponding to the amount (points equivalent to the granted points) and held. Then, the customer uses the points he / she holds to pay for the purchase price of the product. Therefore, the store can easily realize the same function as the electronic money without making much capital investment as in the electronic money system, which leads to an improvement in the customer's enclosure and the repeat rate.

  In the embodiment, the store server 3 charges the charge points using a point correction function that already exists. Therefore, points can be charged without newly providing a point charge configuration.

  As mentioned above, although embodiment of this invention and its modification were demonstrated, this embodiment and modification are shown as an example, and are not intending limiting the range of invention. The novel embodiment and its modifications can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the spirit of the invention. This embodiment and its modifications are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

  For example, in the embodiment, a charge point corresponding to the amount of cash or the like deposited from a customer is stored. And it changed to the predetermined number of charge points (for example, 1000 points) corresponding to moneys (for example, 1000 yen), such as cash. However, you may convert into the number of points different from the amount of cash, such as the predetermined number of charge points (for example, 1100 points) corresponding to the amount of money (for example, 1000 yen).

  In the embodiment, the grant points and the charge points are stored separately. However, the present invention is not limited to this, and only the total points obtained by adding the grant points and the charge points may be stored.

  In the embodiment, the payment terminal 5 calculates the grant points based on the payment information. However, the present invention is not limited to this, and the POS terminal 1 or the store server 3 may calculate the grant points.

  In the embodiment, the amount of cash or the like deposited by the payment terminal 5 from the customer is converted into a charge point. However, the present invention is not limited to this, and cash or the like deposited by the POS terminal 1 or the store server 3 from the customer. You may make it convert from the amount of money to a charge point.

  In the embodiment, the receipt on which the merchandise information and the settlement information are printed is issued from the POS terminal 1, but the present invention is not limited to this. For example, the receipt may be issued from the settlement apparatus 5.

  Further, in the embodiment, the grant points and the charge points are the same quality points, but the grant points and the charge points are not necessarily the same quality points. In short, it is sufficient that both the grant points and the charge points can be managed as points that can be increased or decreased by using the point system.

  In the embodiment, the customer master 343 is stored in the memory unit 34 of the store server 3. However, the present invention is not limited to this. For example, the customer master 343 is a server (for example, a customer server) different from the store server 3. You may make it provide in.

  In the embodiment, the payment terminal 5 is provided separately from the POS terminal 1. However, the present invention is not limited thereto, and the function of the payment terminal 5 may be provided in the POS terminal 1.

  The program executed in the store server 3 of the embodiment is a file in an installable format or an executable format and is a computer such as a CD-ROM, a flexible disk (FD), a CD-R, a DVD (Digital Versatile Disk). Recorded on a readable recording medium.

  Moreover, you may comprise so that the program executed with the shop server 3 of embodiment may be provided by storing on the computer connected to networks, such as the internet, and downloading via a network. Moreover, you may comprise so that the program run with the shop server 3 of embodiment may be provided or distributed via networks, such as the internet.

  Moreover, you may comprise so that the program run by the shop server 3 of embodiment may be provided by incorporating in ROM etc. previously.

DESCRIPTION OF SYMBOLS 1 POS terminal 3 Store server 5 Settlement terminal 100 Control part 300 Control part 301 Point grant means 302 Point charge means 303 Benefit provision means 304 Summation means 343 Customer master 500 Control part

JP 2009-301419 A

Claims (6)

Point grant means for granting a predetermined number of grant points according to the purchase price of the product;
Point charge means for charging a charge point obtained by converting the amount to be charged into a predetermined number of points;
A privilege granting means for giving a privilege to the customer based on the granted grant point and the charged charge point;
A point management device. The charge point is a point of the same quality as the grant point, and further comprises a summing means for calculating a total point obtained by summing the grant point and the charge point,
The privilege granting means gives the privilege based on the summed total points,
The point management apparatus according to claim 1. A storage unit that separately stores the granted grant points and the charged charge points;
The privilege granting unit gives the privilege based on the grant point on the condition that the grant point is stored in the storage unit, and on the condition that the grant point is not stored in the storage unit Giving the privilege based on the charge points,
The point management apparatus according to claim 1 or 2. The grant point is stored in the storage unit with information indicating an expiration date, and the charge point is stored in the storage unit without information indicating an expiration date.
The point management apparatus as described in any one of Claims 1 thru | or 3. The privilege granting means gives the privilege based on the charge point on the condition that the expiration date of the grant point has been exceeded.
The point management device according to claim 4. Computer
Point grant means for granting a predetermined number of grant points according to the purchase price of the product;
Point charge means for charging a charge point obtained by converting the amount to be charged into a predetermined number of points;
A privilege granting means for giving a privilege to the customer based on the granted grant point and the charged charge point;
Program to make it function.

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