JP2017211698A - POS system and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a POS system that prevents a fastening operation from being received without input of the presence/absence of member information.SOLUTION: The POS system includes member information inputting means for inputting the presence/absence of member information; and controlling means for inhibiting a fastening operation when the presence/absence of member information is not input by the member information inputting means.SELECTED DRAWING: Figure 6

Description

  The present invention relates to a POS system and a program.

The following configuration is known as a POS (Point Of Sales) system in which a registration device for a store clerk registering a customer's purchased product and a settlement device for settlement for a product registered by the customer are separated. It has been.
That is, after the subtotal operation is performed, the registration device performs an operation of designating a settlement device that performs a settlement process using registration information about a product registered corresponding to one transaction, or an accounting ticket (registered trademark). ) Is prohibited until the operation for instructing issuance is performed. In addition, the registration device displays a screen for confirming whether or not registration is possible when a registration operation is performed (see, for example, Patent Document 1). With such a configuration, in the registration device, it is possible to prevent the purchase product of the next customer from being registered so as to be included in the same transaction in addition to the purchase product of a certain customer.

JP2015-148935A

There are stores that are operated so that customers are enrolled as members of the store and the customers who can shop are limited to members. In such stores, membership cards are distributed to members. When the customer who is a member pays for the purchased product at the store, the POS system inputs the member information such as the member number stored in the customer's member card by reading the card with a card reader. Has been.
However, depending on the POS system, the tightening operation can be accepted regardless of whether or not the member information is read. Therefore, when the tightening operation is performed even if the member information is not input, for example, payment The operation of the POS system according to the situation has been executed. In this way, if the closing operation has been performed without the member information being entered, work such as canceling the transaction determined in accordance with the closing operation will occur, and a smooth accounting flow will occur. It was inhibiting.
Also, for example, when different prices are set for members and non-members for the same product, whether or not they are members when setting prices according to members and non-members in the POS system. The clerk needs to input. Even in such a case, if the closing operation is performed without inputting whether or not the member is a member, for example, even if the member is a member, a non-member price is set and settlement is performed. In other words, work such as canceling a confirmed transaction occurs, which hinders the flow of accounting.

  The present invention has been made in view of such circumstances, and it is an object of the present invention to prevent a closing operation from being accepted without input regarding the presence or absence of member information.

  One aspect of the present invention that solves the above-described problems is a member information input unit that inputs presence / absence of member information, and a control unit that prohibits a closing operation when the presence / absence of member information is not input by the member information input unit. Is a POS system.

  Further, according to one embodiment of the present invention, the computer functions as a member information input unit that inputs the presence / absence of member information, and a control unit that prohibits a closing operation when the member information input unit does not input the presence / absence of member information. It is a program to make it.

  According to the present invention, it is possible to prevent the fastening operation from being accepted without inputting the presence / absence of member information.

It is a figure which shows the structural example of the POS system in 1st Embodiment. It is a figure which shows the structural example of the registration apparatus in 1st Embodiment. It is a figure which shows the structural example of the payment apparatus in 1st Embodiment. It is a figure which shows the example of an external appearance of the registration apparatus in 1st Embodiment, and a payment apparatus. It is a figure which shows an example of the display mode of the member information non-input error screen displayed with the registration apparatus in 1st Embodiment. It is a flowchart which shows the example of a process sequence which the registration apparatus in 1st Embodiment performs. It is a figure which shows an example of the display mode of the member information non-input error screen displayed with the adjustment apparatus in 2nd Embodiment. It is a flowchart which shows the example of a process sequence which the adjustment apparatus in 2nd Embodiment performs. It is a flowchart which shows the example of a process sequence which the adjustment apparatus in 2nd Embodiment performs.

Embodiments of the present invention will be described below with reference to the drawings.
<First Embodiment>
FIG. 1 shows a configuration example of a POS system 1 according to the present embodiment. The POS system 1 shown in the figure includes a store controller 10, a registration device 20, and three checkout devices 30-1, 30-2, and 30-3.
In the following description, the settlement devices 30-1, 30-2, and 30-3 are referred to as the settlement device 30 unless otherwise distinguished.
The store controller 10, the registration device 20, and the three checkout devices 30 are connected to each other via a wired or wireless LAN (Local Area Network) 11.

The configuration of the POS system 1 shown in the figure is an example. For example, the POS system 1 may be configured to include two or more registration devices 20, or may include two or less or four or more settlement devices 30. The POS system 1 may be configured not to include the store controller 10.
When the configuration of the POS system 1 does not include the store controller 10, another device (for example, the registration device 20, or one representative device when there are two or more registration devices 20). The registration device 20) may also function as the store controller 10.

The store controller 10 is an information processing device that controls the POS system 1, manages the registration device 20 and the payment device 30 in the POS system 1, and manages various information such as a product master. The store controller 10 appropriately transmits the latest product master to the registration device 20 and each checkout device 30. The product master is a file that stores product information such as product identification information (for example, JAN code), product name (product name, item name), sales price, and discount information for each product.
The store controller 10 acquires a product master in which the latest product information is reflected from the outside (for example, a server at the headquarters and a removable storage medium), and transmits the product master to the registration device 20 and each checkout device 30 as appropriate.

The registration device 20 executes a registration process for registering a product to be purchased. The product registration is performed by, for example, reading a barcode attached to the product using a scanner or operating a preset button or the like displayed on the product registration screen.
In addition, the registration device 20 generates and stores information (hereinafter referred to as settlement information) used for settlement of the registered product.

  The settlement information includes settlement information identification information for identifying the settlement information, registration date and time, product identification information of each registered product, product name, sales price, discount information of each registered product, purchase target product It includes the transaction points (purchase points) indicating the number of items, and the total amount (total amount) of the items to be purchased. Further, the settlement information may further include registration device identification information for identifying the registration device 20 that generated the settlement information (that is, the registration device 20 that registered the product related to the settlement information).

  The settlement information is used in the settlement process in the settlement apparatus 30. The payment process is a process of paying and making a payment for a registered product by selectively using cash, electronic money, a credit card, or the like.

  In the present embodiment, there are a plurality of settlement apparatuses 30, but any one of the plurality performs a settlement process using the product registration data generated in the registration apparatus 20. Examples of a mode for designating the settlement device 30 that is to execute the settlement process among the plurality of settlement devices 30 include the following first designation mode and second designation mode.

A 1st designation | designated aspect is an aspect in which the shop assistant designates the payment apparatus 30 which performs a payment process with the registration apparatus 20. FIG.
That is, the store clerk performs an operation for designating the settlement apparatus 30 on the registration apparatus 20, thereby designating the settlement apparatus 30 that executes the settlement process from among the plurality of settlement apparatuses 30.
The registration device 20 displays the operation information indicating the operation status of each settlement device 30. When the clerk specifies the settlement device 30 in the registration device 20, the operation status of each settlement device 30 is confirmed. You may be able to do it.

When the store clerk designates the settlement apparatus 30, settlement information including product registration data generated in the registration apparatus 20 is transmitted to the designated settlement apparatus 30 via the LAN 11. In other words, when the settlement apparatus 30 is designated following the registration process, the registration apparatus 20 transmits settlement information including product registration data based on the registration process to the designated settlement apparatus 30.
In the present embodiment, the registration device 20 transmits the payment information directly to the payment device 30, but the payment information may be transmitted to the payment device 30 via the store controller 10.

Further, the second designated mode is that a settlement processing medium (accounting ticket (registered trademark)) handed over to the customer is issued from the registration device 20, and the customer receives one billing card handed over from the store clerk. This is a mode in which the settlement apparatus 30 is caused to read.
That is, the customer designates the settlement apparatus 30 that executes the settlement process from the plurality of settlement apparatuses 30 by causing the settlement apparatus 30 to read the bills handed over from the store clerk.
On the bill, settlement information identification information and registration device identification information are printed in either a one-dimensional code or a two-dimensional code.

When the checkout device 30 reads the bill, the checkout information including the product registration data generated by the registration device 20 (the product registration data corresponding to the bill) is transmitted via the LAN 11. It is transmitted to the settlement apparatus 30 that has read the bill.
That is, when the checkout device 30 reads the bill, the checkout information corresponding to the bill (product registration data identified by the product registration data identification information obtained from the bill) is stored in the bill. A request is made to the registration device 20 (registration device 20 identified by the registration device identification information obtained from the bill) corresponding to the bill (that is, the request information is transmitted). The registration device 20 requested for the settlement information transmits the requested settlement information to the requesting settlement device 30.
In the present embodiment, the settlement apparatus 30 directly requests settlement information from the registration apparatus 20, but may request settlement information from the registration apparatus 20 via the store controller 10.
In addition, the registration device 20 directly transmits the payment information to the payment device 30, but the payment information may be transmitted to the payment device 30 via the store controller 10.

  In addition, the registration device 20 replaces the bill of payment information identification information and the registration device identification information printed with a one-dimensional code or a two-dimensional code with a bill of payment information printed with a two-dimensional code. May be issued. When the checkout apparatus 30 reads a checkout ticket on which the checkout information is printed in a two-dimensional code, the checkout apparatus 30 acquires product registration data directly from the checkout ticket.

  The payment apparatus 30 executes a payment process according to the customer's operation. Further, when the settlement process is completed, the settlement apparatus 30 notifies the registration apparatus 20 of the termination of the settlement process.

Next, configuration examples of the registration device 20 and the payment device 30 will be described with reference to FIGS.
FIG. 2 is a block diagram illustrating a configuration example of the registration device 20. FIG. 3 is a block diagram illustrating a configuration example of the settlement apparatus 30. FIG. 4 is a perspective view showing an example of the external appearance of the registration device 20 and the payment device 30.

  As shown in FIG. 2, the registration device 20 includes a CPU (Central Processing Unit) 201, a storage unit 202, a RAM (Random Access Memory) 203, a scanner unit 204, a store clerk display unit 205, and a customer display. A unit 205a, an operation unit 206, a communication unit 207, a buzzer 208, a printing unit 209, and a card reader 210. These can communicate with each other via a bus.

The CPU 201 is a central processing unit, and controls the operation of the registration device 20 by reading and executing a program stored in the storage unit 202.
The storage unit 202 is an auxiliary storage device of the CPU 201, and stores various types of information used by the CPU 201 including a program.

A RAM 203 is a main storage device of the CPU 201 and stores various information. For example, the RAM 203 stores a product master acquired from the store controller 10, payment information generated after the registration process, and the like.
The scanner unit 204 optically reads a barcode (product code) attached to a product.

The store clerk display unit 205 is a touch panel (for example, a liquid crystal touch panel), and displays various information for the store clerk.
For example, the store clerk display unit 205 displays a product registration screen on which preset buttons associated with product information (product code or the like) are arranged.

  The customer display unit 205a displays various information for customers. For example, the customer display unit 205a displays the price of the registered product. The customer display unit 205a may be a touch panel (for example, a liquid crystal touch panel).

  The operation unit 206 includes various operation buttons (such as a subtotal key, a current total key, a numeric key, a correction key, and a preset key) for operating the registration device 20. For example, when the operation button (preset key) is operated, the operation unit 206 receives an operation input for product information (product code or the like) preset and registered in the preset key.

The communication unit 207 communicates with other devices via the LAN 11.
The buzzer 208 generates a buzzer sound when the store clerk needs to confirm the operation.
The printing unit 209 prints and issues a medium as necessary. For example, the printing unit 209 can print and issue a bill.

  The card reader 210 is a device that reads information from, for example, an RFID (Radio Frequency Identifier) tag in an IC card format.

  In FIG. 4, an appearance example of the registration device 20 including the scanner unit 204, the store clerk display unit 205, the operation unit 206, the printing unit 209, and the card reader 210 is shown.

  As shown in FIG. 3, the settlement apparatus 30 includes a CPU 301, a storage unit 302, a RAM 303, a scanner unit 304, a display unit 305, an operation unit 306, a communication unit 307, a buzzer 308, and a printing unit 309. A settlement unit 310, a sign pole 311, a human sensor 312, and a card reader 313. These can communicate with each other via a bus.

The CPU 301 is a central processing unit, and controls the operation of the payment apparatus 30 by reading and executing a program stored in the storage unit 302.
The storage unit 302 is an auxiliary storage device of the CPU 301 and stores various types of information used by the CPU 301 including a program.

A RAM 303 is a main storage device of the CPU 201 and stores various information. For example, the RAM 303 stores the merchandise master acquired from the store controller 10 and the payment information acquired from the registration device 20.
The scanner unit 304 optically reads, for example, a one-dimensional or two-dimensional code printed on a check ticket or a barcode (member code) attached to a member card.

  The display unit 305 is a touch panel (for example, a liquid crystal touch panel) and displays various information. For example, the display unit 305 displays a settlement screen on which the total amount is displayed.

  The operation unit 306 includes various operation buttons (such as a correction key and a preset key) for operating the settlement apparatus 30. For example, the operation unit 306 accepts correction of an operation input by operating an operation button (correction key).

The communication unit 307 communicates with other devices via the LAN 11.
When an error or the like occurs, the buzzer 308 generates a buzzer sound that notifies the error.
The printing unit 309 prints and issues a medium. For example, when the settlement process (that is, settlement of the purchase price of the product) is completed, the printing unit 309 prints and issues a settlement receipt that the customer brings back.

The settlement unit 310 performs processing related to settlement (settlement). An example of the type of payment that can be handled by the payment unit 310 in this embodiment is at least one of payment using cash, payment using a credit card, and payment using electronic money. To
In order to deal with cash settlement, the settlement unit 310 includes a change machine. The change machine includes a bill insertion slot for inserting and discharging bills, a coin insertion slot for inserting coins, and a change discharge outlet for discharging change. The settlement unit 310 performs settlement with cash using the change machine, and outputs a result of the settlement (for example, information indicating whether or not the settlement has been established) to the CPU 301 via the bus.
Further, in the case of dealing with settlement by using a credit card, the settlement unit 310 includes a credit card reader and performs settlement processing using information read by the credit card reader.
Further, in the case of dealing with settlement using electronic money, the settlement unit 310 includes an electronic money reader, and performs settlement processing using information read by the electronic money reader.

The sign pole 311 has indicator lights of a plurality of colors, and by lighting or blinking these indicator lights, information indicating that the settlement apparatus 30 is an apparatus designated by a store clerk can be notified or operated. Inform you that there is.
The person detection sensor 312 is a sensor that detects that a person (customer) is in a predetermined area in front of the checkout apparatus 30.

  The card reader 313 is a device that reads information from an RFID (Radio Frequency Identifier) tag in an IC (Integra Circuit) card format, for example.

FIG. 4 shows an external configuration of the settlement apparatus 30 including a scanner unit 304, a display unit 305, an operation unit 306, a printing unit 309, a settlement unit 310, a sign pole 311, a card reader 313, and the like.
Note that the card reader 313 may be omitted in the first embodiment.

The store provided with the POS system 1 according to the present embodiment is, for example, a condition for use that the store is a member of a cooperative that is a management body of the store. Therefore, in a store, in order to confirm that a customer who wants to purchase a product using the store is a member, when registering the product, the presence / absence of the customer's member information may be input to the registration device 20. Is called. In the present embodiment, the presence / absence of member information is input to the registration device 20 as member information.
A membership card (membership card) is distributed to the members corresponding to the store where the POS system 1 is provided. The membership card is in the form of an IC card, for example, and an RFID tag is embedded therein. Member information is stored in the RFID tag. The member information includes, for example, a member number that uniquely indicates a customer as a member.

A store clerk (operator) who operates the registration device 20. When registering the purchased product, a member card is received from the customer, and the member information stored in the member card is read by the card reader 313. In this way, member information is input to the registration device 20. In addition, the timing which inputs member information to the registration apparatus 20 should just be made to be performed before a subtotal operation is performed including the stage before registration of goods is started, for example. The subtotal operation is, for example, an operation on a subtotal button arranged at a predetermined position on the product registration screen displayed on the salesclerk display unit 205 at the time of product registration or a subtotal button arranged on the operation unit 206.
Then, if the store clerk completes the registration of the purchased product and the input of the member information and performs the subtotal operation and then performs the operation for specifying the settlement apparatus 30 for executing the settlement process (the settlement apparatus designation operation), The settlement information corresponding to the transaction is sent from the registration device 20 to the designated settlement device 30. Alternatively, when an operation for instructing the issuance of a bill (payment ticket issuance operation) is performed after the subtotal operation, the registration device 20 issues a bill for the current product registration.

On the other hand, when the subtotal operation is performed without inputting the member information, the registration device 20 of the present embodiment does not transmit the settlement information even if the settlement device designation operation is performed. Alternatively, when the subtotal operation is performed without the member information being input, the registration device 20 does not issue the bill even if the bill issuing operation is performed.
In the present embodiment, the checkout device 30 does not operate in the standby mode before receiving the checkout information or reading the code of the bill and starting the checkout process, and cannot make payment. Therefore, when the subtotal operation is performed without entering the member information as in this embodiment, the settlement information is not transmitted or the bill is not issued. This prevents a customer who has received a product registration without inputting member information from depositing money into the change machine at the checkout apparatus 30. In other words, in the POS system 1 of the present embodiment, the registration device 20 performs control (payment prohibition control) so that payment to the change machine in the settlement device 30 is not performed. By performing the deposit prohibition control in this way, the store clerk cannot perform the closing operation after deposit. That is, the tightening operation is prohibited by the deposit prohibition control.

Depending on the operation in the store, for example, instead of inputting member information, an operation for designating that a customer has member information (membership) is performed as input of presence / absence of member information. You may do it.
In this case, if the store clerk has performed an operation on the registration device 20 to specify that the customer has member information, the settlement information is transmitted. On the other hand, when the input operation about whether or not the customer has member information is not performed (or an operation to input that the customer does not have member information may be performed), the deposit As the prohibition control, the settlement information is not transmitted, and the tightening operation is prohibited.
Further, different prices may be set for members and non-members for the same product. In such a case, the store clerk may perform an operation of designating whether or not the customer is a member as an input of presence / absence of member information. In this case, the registration device 20 determines whether the registered product has different prices for the member and the non-member depending on whether or not the customer is designated as a member by the operation. Set the price for the transaction. In addition, when a subtotal operation is performed without performing an operation for designating whether or not the customer is a member, the registration device 20 prevents the payment information from being transmitted as described above. Or make sure that no bills are issued.

In this embodiment, when the subtotal operation is performed without the member information being input in the registration device 20, the member information non-input notification screen for notifying that the member information has not been input is displayed on the display unit 205 for the clerk. To display.
FIG. 5 shows an example of the member information non-input notification screen. When the clerk performs a subtotal operation without inputting the member information, the display for the clerk 205 is switched from the previous product registration screen to the small plan screen. In addition, a member information non-input notification screen WD1 is displayed in a window format so as to be superimposed on the small plan surface. In the member information non-input notification screen WD1 shown in the figure, a text message such as “Please call member” is displayed. By looking at the message displayed in this way, the clerk notices that the subtotal operation has been performed without entering the member information, and the next step is to enter the member information according to the current transaction. It can be grasped immediately.
Here, while the member information non-input notification screen WD1 is displayed, the registration device 20 does not accept the settlement device designation operation or the bill issuing operation. The subtotal operation cannot be performed unless the settlement device designation operation or the bill issuing operation is performed. Thus, the tightening operation is prohibited in this embodiment.

The clerk who has seen the member information non-input notification screen WD1 informs the customer that the member information has not yet been input, and receives the member card from the customer. The store clerk causes the registration device 20 to input member information by causing the card reader 210 to read the received member card.
When the member information is input as described above, the registration device 20 deletes the member information non-input notification screen WD1 so that the small plan surface is normally displayed. Moreover, the registration apparatus 20 will be in the state in which the adjustment apparatus designation | designated operation or a bill issuing operation is possible. Therefore, the store clerk performs a checkout device designation operation or a bill issuing operation. The payment apparatus 30 sets a state in which payment can be made by the change machine in response to the reception of the payment information transmitted from the registration apparatus. Alternatively, the settlement apparatus 30 sets a state in which payment can be made by the change machine in response to reading the code printed on the bill and acquiring the settlement information. As a result, when the customer visits the checkout apparatus 30, it becomes possible to make payment by depositing into the change machine.

  With reference to the flowchart of FIG. 6, an example of a processing procedure executed by the registration device 20 in the present embodiment will be described. The processing in the figure is executed by the registration device 20 corresponding to one transaction. Moreover, in the same figure, as a mode for designating the settlement apparatus 30 that is to execute the settlement process, the first designation mode is adopted in which settlement information is transmitted to the settlement apparatus 30 in accordance with the settlement apparatus designation operation. As an example.

Step S101: The registration device 20 determines whether or not an operation for registering a product corresponding to one item (product registration operation) has been performed.
Step S102: When it is determined in step S101 that a product registration operation has been performed, the registration device 20 performs a product registration process corresponding to the product registration operation.

Step S103: If it is determined in step S101 that the product registration operation has not been performed, or after the processing in step S102, the registration apparatus 20 has read the member information from the member card by the card reader 210. Determine whether or not.
Step S104: When it is determined in step S103 that the member information has been read, the registration device 20 stores the member information read by the card reader 210 in the RAM 203, for example. In this way, member information is input to the registration device 20.

Step S105: If it is determined in step S103 that the member information has not been read, or after the processing in step S104, the registration device 20 determines whether or not a subtotal operation has been performed.
If it is determined that the subtotal operation is not performed, the process returns to step S101.

  Step S106: On the other hand, if it is determined in step S105 that the subtotal operation has been performed, the registration device 20 further determines whether there is a currently registered product. That is, it is determined whether or not a subtotal operation has been performed after at least one product has been registered. If it is determined in step S106 that there is no registered product, the subtotal operation performed this time is invalid. Therefore, in this case, the process returns to step S101.

  Step S107: On the other hand, if it is determined that there is a product registered in Step S106, the registration device 20 displays a small plan surface that reflects the registration of the product so far in the current transaction on the display section 205 for the clerk. Display.

Step S108: Also, the registration device 20 determines whether or not the member information corresponding to the current transaction has been stored, that is, whether or not the member information has been input.
Step S109: When it is determined in step S108 that the member information has been stored, the registration device 20 accepts a settlement device designation operation performed by the store clerk.
Step S110: The registration device 20 transmits the settlement information corresponding to the current transaction to the settlement device 30 designated by the settlement device designation operation received in Step S109. That is, in this case, the registration device 20 performs control so that payment to the change machine in the payment device 30 is permitted by transmission of the payment information.

Step S111: When it is determined in step S108 that the member information has not been stored, that is, the member information has not been input, the registration device 20 displays the member information non-input notification screen WD1 (FIG. 5) for the clerk. It is displayed on the display unit 205.
The registration device 20 also displays a member information non-input notification screen on the customer display unit 205a in a predetermined manner to notify the customer that the member card has not been read. You may be prompted to present your membership card.

Step S112: While the member information non-input notification screen WD1 is displayed in step S111, the registration device 20 waits for the member information to be read. As described above, it is effective even when the adjusting device designation operation is performed under the state where the member information non-input notification screen WD1 is displayed in step S111 and the member information is read in step S112. Not accepted as being. That is, the settlement apparatus designation operation is prohibited. While the settlement apparatus designating operation is prohibited, the settlement information is not transmitted to the settlement apparatus 30. In this way, the registration device 20 performs control so that payment to the change machine in the checkout device 30 is prohibited.
Although not shown in the figure, when the state of waiting for the reading of member information in step S112 has continued for a certain period of time, or an operation for canceling the input of member information has been performed. In this case, it is only necessary to clear the product registration information corresponding to the current transaction and shift to a standby mode in which the product registration corresponding to the next transaction is on standby.

Step S113: If it is determined in step S112 that the member information has been read, the registration device 20 stores the read member information in the RAM 203.
Step S114: Also, the registration device 20 deletes the member information non-input notification screen WD1 displayed in Step S111, so that the small plan surface is normally displayed on the store clerk display unit 205. Then, the process proceeds to step S109.
When the registration apparatus 20 executes the process as described above, and no member information is input, the adjustment information is not transmitted to the adjustment apparatus 30 by prohibiting the operation apparatus designation operation. Thereby, it is prevented that payment is made to the change machine of the settlement apparatus 30 without the member information being input in the registration apparatus 20.

  In response to the issuance of the bill, the bill issuance operation cannot be accepted while waiting for the member information to be read in step S112. In step S109, an accounting ticket issuance operation is accepted instead of the settlement apparatus designating operation, and in step S110, an accounting ticket is issued instead of sending the settlement information.

  In the above example, the member information non-input notification screen WD1 is displayed according to the timing when the subtotal operation is performed, and the deposit prohibition control is performed. However, for example, the deposit prohibition control may be performed in accordance with the timing when the settlement apparatus designation operation or the bill issuing operation is performed.

Second Embodiment
Next, the second embodiment will be described. In the first embodiment, the member information is input by reading the member information from the member card in the registration device 20. In addition, the deposit prohibition control is performed by disabling the acceptance of the settlement device designation operation or the bill issuing operation in the registration device 20 in response to the subtotal operation being performed without the member information being input.
On the other hand, in the POS system 1 of the second embodiment, when the account is settled by the settlement apparatus 30, the customer causes the card reader 313 to read the member card so that the member information is input to the settlement apparatus 30. Has been. In addition, the settlement apparatus 30 performs control so that the change machine does not accept payment under the state where the member information is not input, and the change machine accepts payment when the member information is input.
The closing operation performed in the settlement apparatus 30 is, for example, an end displayed on the display unit 305 in order for the customer to end the transaction in response to receipt of a payment amount and issuance of a receipt or change change. This is an operation on a button. Since the change machine will not accept payment according to the fact that member information has not been entered, the settlement process will not proceed until receipt issuance or change change, so the end button will not be displayed, so the customer will be terminated The buttons cannot be operated. In the present embodiment, the closing operation is prohibited by performing the deposit prohibition control in the settlement apparatus 30 in this way.

  In the present embodiment, the registration device 20 may not input member information. For this reason, the registration apparatus 20 of this embodiment will be in the state which can receive a payment apparatus designation | designated operation or a bill issuing operation, if subtotal operation is performed following registration of the goods according to 1 transaction. The registration device 20 transmits the settlement information to the designated settlement device 30 in response to the settlement device designation operation. Further, the registration device 20 issues an accounting ticket corresponding to the current transaction in response to the accounting ticket issuing operation.

In this case, the customer goes to the checkout device 30 specified by the checkout device specifying operation or receives the issued bill and goes to any checkout device 30.
When the customer visits the settlement apparatus 30 designated by the settlement apparatus designation operation, the display is performed on the display unit 305 of the settlement apparatus 30 as shown in FIG.
That is, when the settlement apparatus 30 designated by the settlement apparatus designation operation receives (acquires) the settlement information transmitted from the registration apparatus 20, it displays a payment screen based on the received settlement information. The deposit screen is a screen on which a message prompting the customer to deposit cash into the change machine is displayed along with the display of the payment amount to be paid by the customer in accordance with the current transaction. However, at this stage, the member information corresponding to the transaction is not yet input to the settlement apparatus 30. For this reason, the payment apparatus 30 displays a member information non-input notification screen WD2 on the payment screen displayed on the display unit 305 so as to be superimposed.
On the member information non-input notification screen WD2 in the figure, for example, a text message such as “Please read your membership card before depositing the payment amount” is displayed. By looking at the message displayed as described above, the customer can immediately grasp that it is necessary to read the membership card (input of membership information) for payment.
Here, while the member information non-input notification screen WD2 is displayed, the checkout apparatus 30 performs control so that the change machine does not accept payment. In the present embodiment, the deposit prohibition control by the settlement apparatus 30 is performed in this manner. Even with such a configuration, it is possible to accurately prevent the change machine from being deposited without the member information being input.

When the customer receives an accounting ticket and visits an arbitrary settlement apparatus 30, the customer first inputs the member information into the settlement apparatus 30 by causing the card reader 313 to read the membership card, for example. After that, the scanner unit 304 of the settlement apparatus 30 is caused to read the code of the bill. The settlement apparatus 30 acquires settlement information as described above based on the code read from the bill. The payment apparatus 30 displays a payment screen in response to the acquisition of the payment information.
On the other hand, for example, when the customer who has received the bill has read the code of the bill first without having the card reader 313 read the member card, the checkout device 30 does not input the member information. The settlement information is acquired as it is. Therefore, the payment apparatus 30 in this case displays the member information non-input notification screen WD2 superimposed on the small plan surface as shown in FIG.

  In the state where the member information non-input notification screen WD2 is displayed as described above, the customer reads the member card with the card reader 313, whereby the member information is input to the settlement apparatus 30. In response to the input of the member information, the settlement apparatus 30 deletes the member information non-input notification screen WD2 on the display unit 305 and displays a normal payment screen. In addition, the settlement apparatus 30 displays a normal deposit screen as described above, and controls the change machine so that it can accept the deposit. Thus, also in the present embodiment, it is possible to prevent the change machine from being deposited without the member information being input.

  With reference to the flowchart of FIG. 8, the example of the process sequence which the adjustment apparatus 30 in this embodiment performs is demonstrated. The process of FIG. 5 is executed by the settlement apparatus 30 corresponding to the case where the mode for designating the settlement apparatus 30 to execute the settlement process is the first designation mode.

Step S201: The settlement apparatus 30 waits for receipt of settlement information transmitted from the registration apparatus 20 in which the settlement apparatus designation operation for designating itself is performed under the standby mode state.
Step S202: In response to the acquisition of the settlement information, the settlement apparatus 30 displays a settlement screen related to the settlement process on the display unit 305. FIG. 7 shows an example in which a deposit screen is displayed as the settlement screen.
Step S203: Further, at the stage where the settlement screen is displayed in response to the receipt of the settlement information as described above, the customer member information corresponding to the received settlement information is not input. Therefore, the payment apparatus 30 in this case displays the member information non-input notification screen WD2 as shown in FIG. 7 so as to be superimposed on the payment screen (payment screen) displayed in step S202.

Step S204: Under the state where the member information non-input notification screen WD2 is displayed in step S203, the checkout apparatus 30 waits for the card reader 313 to read the member information from the member card. In this way, the change machine is set to be in a state where payment cannot be made under the state of waiting for reading of member information from the member card in step S204. In other words, the settlement apparatus 30 in this case is controlled so that payment to the change machine is prohibited while waiting to read the member information in step S204 while displaying the member information non-input notification screen WD2. It is carried out.
Although not shown in the figure, an operation corresponding to canceling the input of member information is performed when the state of waiting for the reading of member information in step S204 continues for a certain time or longer. In such a case, the settlement process based on the settlement information received this time may be interrupted and the standby mode may be entered.

Step S205: When the member information is read in step S204, the checkout apparatus 30 inputs the read member information.
Step S206: Further, the settlement apparatus 30 deletes the member information non-input notification screen WD2 displayed in Step S203 in response to the reading of the member information in Step S204, and displays the normal settlement screen. Display.
Step S207: Further, the settlement apparatus 30 sets the change machine so that it can be deposited in response to the reading of the member information in Step S204.

Step S208: The normal payment screen is displayed as described above, and the customer makes payment corresponding to the payment amount in response to the change machine being ready to deposit. The settlement apparatus 30 performs a settlement process according to the deposit made to the change machine.
Step S209: The settlement apparatus 30 waits for the settlement process performed in Step S208 to end.
Step S210: For example, when the change process is completed by discharging change, issuing a receipt, etc., the checkout apparatus 30 sets the standby mode. In the standby mode, the change machine is set to a state in which payment is impossible.

In addition, with reference to the flowchart of FIG. 9, an example of a processing procedure executed by the settlement apparatus 30 according to the case where the aspect for designating the settlement apparatus 30 to be subjected to the settlement process is the second designation form will be described.
Step S301: When the mode for designating the settlement apparatus 30 is the second designation mode, the settlement apparatus 30 reads the member information by the card reader 313 and the scanner unit 304 at the start of the settlement process according to one transaction. Both the reading of the code of the bill can be accepted. In other words, the customer who has been given the bill may have the membership card read first, or the bill code may be read first when the checkout device 30 performs the checkout.
Therefore, the payment apparatus 30 in this case determines whether or not the member information has been read by the card reader 313 under a standby state.
Step S302: When the member information is read by the card reader 313, the checkout apparatus 30 inputs the member information read by the card reader 313.

Step S303: If it is determined in step S301 that the member information has not been read, or after the processing in step S302, the checkout apparatus 30 reads the code from the check ticket by the scanner unit 304. It is determined whether or not it was received.
If it is determined in step S303 that the code is not read from the bill, the process returns to step S301.

Step S304: On the other hand, when it is determined in step S303 that the code has been read from the bill, the settlement apparatus 30 acquires the settlement information based on the code read from the bill. . In other words, the settlement apparatus 30 requests settlement information from the registration apparatus 20 that issued the bill, using the settlement information identification information and the registration apparatus identification information indicated by the code read from the bill, and responds to the request. The settlement information transmitted from the registration device 20 is received.
Step S305: The settlement apparatus 30 displays, for example, a deposit screen shown in FIG. 7 as a settlement screen relating to settlement in response to the settlement information being acquired in Step S304.

Step S306: Also, the checkout apparatus 30 determines whether or not member information has already been input at the current stage.
Step S307: When it is determined that the member information has not been input, the settlement apparatus 30 does not have the member information as shown in FIG. 7 so as to be superimposed on the settlement screen (payment screen) displayed in Step S305. An input notification screen WD2 is displayed.

Step S308: Under the state in which the member information non-input notification screen WD2 is displayed in step S307, the checkout apparatus 30 waits for the card reader 313 to read the member information from the member card. Under the state of waiting for the reading of the member information from the member card in step S308, the change machine is set so as to be unable to deposit money. In other words, also in this case, the checkout device 30 prohibits payment to the change machine while waiting to read the member information in step S308 while displaying the member information non-input notification screen WD2 in step S307. Control is done to be.
Although not shown in the figure, an operation corresponding to canceling the input of member information is performed when the state of waiting for the reading of member information in step S308 continues for a certain time or longer. In such a case, the settlement process based on the settlement information received this time may be interrupted and the standby mode may be entered.

Step S309: If it is determined in step S308 that the member information has been read, the checkout apparatus 30 inputs the read member information.
Step S310: In response to the reading of the member information, the settlement apparatus 30 deletes the member information non-input notification screen WD2 displayed in step S307 and displays a normal settlement screen.

Step S311: When it is determined in step S306 that the member information has been input, or after the member information is read in accordance with step S308 and the processing of steps S309 and S310 is executed, the settlement apparatus 30 performs the following processing. In other words, the settlement apparatus 30 sets a change accepting state for a change machine that has not been able to be paid so far.
Step S312: The checkout apparatus 30 performs a checkout process in response to the payment to the change machine.
Step S313: The settlement apparatus 30 waits for the settlement process performed in Step S311 to end.
Step S314: For example, when the change is completed by discharging the change according to the deposit and issuing the receipt, the settlement apparatus 30 sets the standby mode. In the standby mode, the change machine is set to a state in which payment is impossible.

  In the second embodiment, an LED or the like provided in a predetermined part of the change machine is lit and flashed in a predetermined color so that the change machine can be distinguished from the non-payable state and the change machine can be charged. You may do it. Further, when the change machine is set in a state in which it is not possible to accept the deposit, control may be performed so that the money slot in the change machine is closed.

In the first embodiment, both the registration of the member information and the control for prohibiting the closing operation (payment prohibition control) are performed by the registration device 20, and the second embodiment Both the input and the deposit prohibition control are examples performed by the settlement apparatus 30.
However, for example, the member information is input by the registration device 20, but the input prohibition control may be performed by the settlement device 30. In this case, when the member information is read by the card reader 210 when registering the product in one transaction, the registration device 20 also uses the flag indicating that the member information (or the member information has been input) together with the settlement information. Send good).
When the payment apparatus is received and the member information is added, the payment apparatus 30 starts the payment process with the change machine being ready for payment. On the other hand, if the member information has not been added when the payment apparatus is received, the change machine sets a state in which payment is not possible, and displays the member information non-input notification screen WD2 on the display unit 305. In addition, if the registration device 20 or the checkout device 30 reads the member information from the member card and the input of the member information is recognized by the checkout device 30, the member information non-input notification screen is displayed. What is necessary is just to erase | eliminate WD2 and to set the state which can change a change machine.

Moreover, in each said embodiment, the example which prohibits performing payment to a change machine, without inputting member information was given. In other words, in the case of each of the above-described embodiments, payment by cash cannot be performed.
However, as a payment type of payment, a credit card, a point card, etc. can be mentioned besides cash. In this embodiment, it is possible to correspond to such payment types other than cash. That is, for example, control may be performed so that communication between a credit card or a point card and a reader / writer cannot be performed when no member information is input.

  In the above description, the POS system 1 including the registration device 20 and the settlement device 30 has been described as an example. However, as the POS system in the present embodiment, for example, registration and settlement of products can be performed by one unit. The present invention can also be applied to a POS register. Such a POS register may be, for example, one in which a store clerk registers and settles a product, or a store clerk registers a product and a customer performs settlement. There may be a case where a customer registers and settles a product.

In the description so far, the tightening operation to be prohibited is a subtotal operation performed on the registration device 20 in the case of the first embodiment, and on the settlement device 30 in the case of the second embodiment. On the other hand, it was an operation of an end button for ending the transaction.
However, the tightening operation to be prohibited under the present embodiment is not limited to the above example. For example, the tightening operation to be prohibited may be an operation performed on the registration device 20 in order to specify the payment device 30 that executes the payment processing. The tightening operation to be prohibited may be an operation performed on the registration device 20 in order to instruct issuance of a bill.
Further, in the case of a POS register that enables registration and settlement of merchandise with a single device, the closing operation to be prohibited may be a current operation (operation on a current key).
There are also known a registration device for registering a product by a store clerk and a two-person POS system in which another store clerk performs settlement for the registered product. In the case of such a two-person POS system, even if the tightening operation to be prohibited is an operation performed on the registration device in order to instruct transmission of payment information from the registration device to the payment device. Good.

Moreover, in the said embodiment, as an aspect which designates the adjustment apparatus 30 which performs the adjustment process from the some adjustment apparatuses 30, the aspect which a salesclerk specifies the adjustment apparatus 30 which performs an adjustment process in the registration apparatus 20 (First designation mode) and a mode in which a bill to be handed to a customer is issued from the registration device 20 and a bill to be handed by a store clerk is read by one customer 30 Designation mode). However, the mode for designating the settlement apparatus 30 is not limited to the above mode. For example, the aspect which designates the payment apparatus 30 as follows may be sufficient.
As one mode, it may be an operation that declares the completion of product registration in response to an operation performed on the send button displayed on the store clerk display unit 205 upon completion of product registration. ), The settlement apparatus 20 recognizes the settlement apparatus 30 that can perform settlement processing by, for example, inquiring the state of the settlement apparatus 30 (for example, a failure has not occurred and is not in use) and is not in use. One checkout device 30 is determined according to a predetermined rule (for example, in the order of the checkout device numbers). Then, the registration device 20 transmits the settlement information to the determined settlement device 30 and instructs execution of the settlement process.
As another aspect, the priority order of the settlement process is set in advance for the settlement apparatus 30. In addition, in response to the completion of the product registration, the display on the salesclerk 205 is displayed so that the operation of the transmission button for instructing the transmission of the payment information to the payment apparatus 30 becomes valid. In response to the operation of the send button, the registration device 20 confirms whether or not the settlement processing of the settlement device 30 is possible in the order according to the set priority, and the settlement processing can be performed. If it is not confirmed, the priority order is confirmed for the next settlement apparatus 30. In addition, the registration device 20 transmits the settlement information to the settlement device 30 that is first confirmed to be able to perform settlement processing, and instructs the execution of the settlement processing.

<Summary of this embodiment>
As described above, one aspect of the present embodiment is a member information input unit that inputs the presence / absence of member information, and a control unit that prohibits a closing operation when the presence / absence of member information is not input by the member information input unit. Is a POS system 1 comprising:
According to the above configuration, for example, when it is required to perform settlement after inputting the presence / absence of member information, it is possible to prevent a closing operation from being accepted without inputting the presence / absence of member information. The
It is also possible to configure so that registration of a product cannot be started until an entry is made regarding the presence or absence of member information. However, in this case, for example, in front of the registration device 20, the store clerk cannot proceed with product registration until the customer searches for the membership card from his belongings and presents it to the store clerk. For this reason, it may take time to complete the registration of the product corresponding to one transaction, and the waiting time for subsequent customers may increase. On the other hand, in the present embodiment having the above configuration, since the prohibited object is a tightening operation, as described above, there is no input about the presence or absence of member information until a tightening operation such as a subtotal operation is performed. Can be configured as possible. Thereby, in this embodiment, the store clerk can proceed with product registration even when the member card is not presented.

In addition, one aspect of the present embodiment is the POS system 1 described above, and the control unit notifies that the presence / absence of member information is not input when prohibiting the tightening operation.
According to the above configuration, when the registration device 20 performs control so that the closing operation is not received without inputting the presence / absence of member information, it is confirmed that the presence / absence of member information is not input. Can be notified. Thereby, it becomes possible to inform the store clerk who operates the registration device 20 that the tightening operation is prohibited because the member information is not entered. It is also possible to prompt the user to input member information so that the closing operation can be accepted.

Also, one aspect of the present embodiment is the POS system 1 described above, in which the control unit prohibits the tightening operation by performing deposit prohibition control so that the operation corresponding to the deposit is not performed in the change machine.
According to the above configuration, it is possible to prevent the closing operation performed after depositing from being performed by performing control so that deposit into the change machine is not possible. Thereby, although the input about the presence or absence of member information is not performed, payment is not received, for example, it becomes unnecessary to perform the operation | work which returns the cash which was received.

In addition, one aspect of the present embodiment is the POS system 1 described above, in which a settlement apparatus 20 that registers products and a settlement process that performs settlement processing based on settlement information regarding settlement for the products registered by the registration apparatus 20. In the registration apparatus 20, the control unit controls the payment prohibition control so as not to output the settlement information.
According to the above configuration, in a POS system in which the registration device 20 and the settlement device 30 are configured separately, when the registration device 20 is configured to input the presence / absence of member information, the registration device 20 By preventing the payment information from being output, it is possible to accurately prevent the payment to be made to the change machine without inputting the presence / absence of member information.

In addition, one aspect of the present embodiment is the POS system 1 described above, in which the control unit is configured when the presence / absence of member information is not input at the timing when the operation for designating a settlement apparatus for performing settlement is performed. We perform deposit prohibition control.
According to the above-described configuration, the control is performed so that payment to the change machine is not possible if an input regarding the presence / absence of member information is not made at the stage where the store clerk performs the settlement device designation operation on the registration device 20. It becomes possible. That is, when prohibiting the tightening operation on the registration device 20 side, control according to the prohibition of the tightening operation can be executed at an appropriate timing.

In addition, one aspect of the present embodiment is the POS system 1 described above, in which the control unit performs the operation for instructing the issuance of a medium (for example, a bill) associated with the settlement information. Deposit prohibition control is performed when member information is not entered.
According to the above configuration, if the registration of the product is completed by the registration device 20 and no entry is made regarding the presence or absence of member information at the stage where, for example, an accounting ticket should be issued, payment to the change machine becomes impossible. It becomes possible to perform control. That is, according to the case where the registration apparatus 20 issues a medium, it is possible to appropriately perform control according to prohibition of the tightening operation.

Also, one aspect of the present embodiment is the POS system 1 described above, which includes a registration device 20 that registers products, and a settlement device 30 that performs settlement processing based on settlement information about the products registered by the registration device 20. In the settlement apparatus 30, the control means prohibits the tightening operation by controlling so that the settlement process is not performed.
According to the above configuration, in the POS system in which the registration device 20 and the payment device 30 are configured separately, the payment device 30 is configured to input the presence / absence of member information on the payment device 30 side. By preventing the settlement process from being performed, the closing operation performed in the course of the settlement process can be prohibited.

In addition, one aspect of the present embodiment is the POS system 1 described above, and the control unit notifies that the presence / absence of member information is not input in the deposit prohibition control.
According to the above configuration, when the settlement apparatus 30 performs control so that payment to the change machine is not performed without inputting the presence / absence of member information, it is notified that the presence / absence of member information is not input. can do. As a result, it is possible to inform the customer who wants to checkout with the checkout device 30 that payment to the change machine is not possible because the user information has not been entered. In addition, it is possible to prompt the customer to input member information so that payment to the change machine is possible.

  In addition, one aspect of the present embodiment is a function in which the computer functions as a member information input unit that inputs the presence / absence of member information and a control unit that prohibits a closing operation when the member information input unit does not input the presence / absence of member information. It is a program to make it.

  Note that a program for realizing the function as the registration device 20 or the payment device 30 is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into a computer system and executed. Thus, the processing as the above-described registration device 20 or settlement device 30 may be performed. Here, “loading and executing a program recorded on a recording medium into a computer system” includes installing the program in the computer system. The “computer system” here includes an OS and hardware such as peripheral devices. Further, the “computer system” may include a plurality of computer devices connected via a network including a communication line such as the Internet, WAN, LAN, and dedicated line. The “computer-readable recording medium” refers to a storage device such as a flexible medium, a magneto-optical disk, a portable medium such as a ROM and a CD-ROM, and a hard disk incorporated in a computer system. As described above, the recording medium storing the program may be a non-transitory recording medium such as a CD-ROM. The recording medium also includes a recording medium provided inside or outside that is accessible from the distribution server in order to distribute the program. The code of the program stored in the recording medium of the distribution server may be different from the code of the program that can be executed by the terminal device. That is, the format stored in the distribution server is not limited as long as it can be downloaded from the distribution server and installed in a form that can be executed by the terminal device. Note that the program may be divided into a plurality of parts, downloaded at different timings, and combined in the terminal device, or the distribution server that distributes each of the divided programs may be different. Furthermore, the “computer-readable recording medium” holds a program for a certain period of time, such as a volatile memory (RAM) inside a computer system that becomes a server or a client when the program is transmitted via a network. Including things. The program may be for realizing a part of the functions described above. Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, what is called a difference file (difference program) may be sufficient.

1 POS system, 10 store controller, 11 LAN, 20 registration device, 30 (30-1 to 30-4) checkout device, 201 CPU, 202 storage unit, 203 RAM, 204 scanner unit, 205 display unit for clerk, 205a Display unit, 206 operation unit, 207 communication unit, 208 buzzer, 209 printing unit, 210 card reader, 301 CPU, 302 storage unit, 303 RAM, 304 scanner unit, 305 display unit, 306 operation unit, 307 communication unit, 308 Buzzer, 309 Printing section, 310 Settlement section, 311 sign pole, 312 person detection sensor, 313 card reader

Claims (9)

Member information input means for inputting presence / absence of member information,
A POS system comprising: control means for prohibiting a fastening operation when the presence / absence of member information is not inputted by the member information input means. The POS system according to claim 1, wherein the control unit notifies that the presence / absence of member information is not input when the tightening operation is prohibited. The POS system according to claim 1, wherein the control unit prohibits the tightening operation by performing deposit prohibition control so that an operation corresponding to deposit is not performed in the change machine. A registration device for registering a product, and a settlement device that performs a settlement process based on settlement information regarding settlement for the product registered by the registration device,
4. The POS system according to claim 3, wherein in the registration apparatus, the control unit performs control so as not to output the payment information as the deposit prohibition control. 5. The POS system according to claim 4, wherein the control unit performs the deposit prohibition control when the presence / absence of member information is not input at an operation timing for designating a settlement apparatus for performing settlement. 5. The POS according to claim 4, wherein the control unit performs the deposit prohibition control when the presence / absence of member information is not input at the timing when the operation for instructing the issue of the medium associated with the settlement information is performed. system. A registration device for registering a product, and a settlement device that performs a settlement process based on settlement information about the product registered by the registration device,
4. The POS system according to claim 3, wherein in the payment apparatus, the control unit performs control so that the payment process is not performed as the deposit prohibition control. The POS system according to claim 7, wherein the control unit notifies that the presence / absence of member information is not input in the deposit prohibition control. Computer
Member information input means for inputting presence / absence of member information,
A program for functioning as a control means for prohibiting a closing operation when the presence or absence of member information is not inputted by the member information input means.

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