JP2017142638A - Information processing apparatus, screen display method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information processing apparatus, a screen display method, and a program for supporting improvement in job efficiency of shop employees in charge of a plurality of management jobs.SOLUTION: An information processing apparatus used in a shop selling commodities comprises: a display processing part that displays, on a display device, screen elements (302, 304) for displaying a main job screen 20 used for a main job and sub job screens used for sub jobs related to the main job in an active state; and a display control part that, when receiving a screen element selection operation, displays a screen corresponding to the selected screen element (302, 304) through the selection operation in an active state on the display device.SELECTED DRAWING: Figure 5

Description

  The present invention relates to a technique for improving the efficiency of management work in a store.

  There is a store computer as one of computers constituting a POS (Point of Sale) system. The store computer is used for store management. The store computer records information such as product information (items, names, prices, etc.), inventory status, product sales history, records of deposits and withdrawals, etc. in the store, or communicates with the head office computer system, Send recorded information and receive the latest information on products.

  A store employee uses the application installed on the computer for management work, and performs the store management work as described above. Here, the store management operations include various operations (such as various main operations and various sub-operations related thereto). Therefore, depending on the case, a plurality of business screens may be simultaneously displayed on the display device (multi-window display), and a store employee may perform business.

JP 05-204581 A

  Store employees are required to efficiently perform various tasks. Patent Document 1 described above discloses a technique for improving operability during multi-window display. In addition to the technique disclosed in Patent Document 1, it is desirable that the application as described above further includes a technique for realizing efficient management work.

  An object of the present invention is to provide a technique for supporting efficient management of a store.

According to the present invention,
An information processing device used in a store that sells products,
Display processing means for displaying on a display device a main task screen used for a main task and a screen element for displaying a sub task screen used for a sub task related to the main task in an active state;
Display control means for causing the display device to display a screen corresponding to the screen element selected by the selection operation in an active state when the selection operation of the screen element is received;
An information processing apparatus is provided.

According to the present invention,
Computers used in stores that sell products
A main business screen used for the main business and a screen element for displaying the sub business screen used for the sub business related to the main business in an active state are displayed on the display device,
When the selection operation of the screen element is received, a screen corresponding to the screen element selected by the selection operation is displayed on the display device in an active state.
A screen display method including the above is provided.

According to the present invention,
Computers used in stores that sell products,
Display processing means for displaying on a display device a main job screen used for a main job and a screen element for displaying a sub job screen used for a sub job related to the main job in an active state;
Display control means for causing the display device to display a screen corresponding to the screen element selected by the selection operation in an active state when the selection operation of the screen element is received;
A program for functioning as a server is provided.

  According to the present invention, it is possible to improve the efficiency of management work in a store.

It is a figure which shows notionally the function structure of the information processing apparatus of 1st Embodiment. It is a figure which illustrates the hardware constitutions of information processing apparatus. It is a flowchart which shows the flow of a process of the information processing apparatus in 1st Embodiment. It is a figure which shows an example of the information which associates a main business and a sub business. It is a figure which shows an example of the screen content which a display process part displays on a display apparatus. It is a figure which shows the other example of the screen content which a display process part displays on a display apparatus. It is a figure which shows the other example of the screen content which a display process part displays on a display apparatus. It is a figure for demonstrating the operation example of a display control part. It is a figure for demonstrating the operation example of a display control part. It is a flowchart which shows the flow of a process of the information processing apparatus in 2nd Embodiment. It is a figure which shows an example in case the pop-up screen regarding the screen of an inactive state is displayed on a display apparatus. It is a figure which shows notionally the function structure of the information processing apparatus of 3rd Embodiment. It is a flowchart which shows the flow of a process of the information processing apparatus in 3rd Embodiment. It is a figure which shows an example of the notification process which a notification part performs. It is a figure which shows notionally the function structural example of the information processing apparatus of 4th Embodiment. It is a flowchart which shows the flow of a process of the information processing apparatus in 4th Embodiment. It is a figure which shows an example of the operation history screen which an operation history display process part displays on a display apparatus.

  The information processing apparatus according to the present invention is an apparatus installed in a store that sells products, and is an apparatus that is used by employees of the store. Specific examples of such an apparatus include a POS (Point of Sale) terminal installed in a cash register counter, a management store computer installed in a store, and the like. In each of the following embodiments, the information processing apparatus according to the present invention, a screen display method executed by a computer serving as the information processing apparatus, and a program that causes the computer to operate as the information processing apparatus according to the present invention will be described with reference to the drawings. I will explain. In all the drawings, the same reference numerals are given to the same components, and the description will be omitted as appropriate. In addition, the functional configuration diagram referred to in each embodiment described later represents a configuration of functional units, not a configuration of hardware units.

[First Embodiment]
[Function configuration]
FIG. 1 is a diagram conceptually illustrating a functional configuration of the information processing apparatus 10 according to the first embodiment. As illustrated in FIG. 1, the information processing apparatus 10 according to the present embodiment includes a display processing unit 110 and a display control unit 120. The display processing unit 110 displays a main job screen used for the main job on a display device (not shown) in an active state. In addition, the display processing unit 110 further causes a display device (not shown) to display a screen element for displaying a sub business screen used for a sub business related to the main business in an active state. In addition, when receiving a selection operation for a screen element displayed together with the main business screen, the display control unit 120 displays a screen corresponding to the screen element selected by the selection operation in an active state on the display device.

  Here, the “active screen” is a screen that is a current operation target. A store employee performs an operation (operation) on an active screen via an input device such as a keyboard, a mouse, or a touch panel. When a plurality of screens are activated on the display device (in the case of so-called multi-window display), the screen in the active state is displayed higher than the screen in the inactive state as the operation target screen. Note that an active screen (operation target screen) can be switched by selecting each screen or a screen element displayed by the display control unit 120 using an input device such as a mouse, a keyboard, or a touch panel.

  In addition, the sub business is, for example, a business that subdivides the main business, a business that takes over the information of the main business, or a business that is associated with the main business. For example, with respect to the main business of “ordering”, business such as “order reservation”, “order confirmation”, and “order correction” can be cited as examples of sub-businesses. Further, for example, regarding the main business “analysis”, business such as “customer segment analysis”, “product sales ranking analysis”, and “product loss analysis” can be cited as examples of sub-businesses. When screen elements corresponding to these sub-tasks are selected, the display control unit 120 displays the corresponding sub-task screen on the display device. An example of a sub-work that takes over the information of the main business such as “ordering” or “analysis” or is associated with the main business is a business such as “manual display”. When a screen element corresponding to “manual display” is selected, the display control unit 120 does not display a mere manual screen on the display device but displays a manual screen related to the main task on the display device.

[Action / Effect]
As described above, in this embodiment, when the main business screen is activated, the screen elements for displaying the sub business screen corresponding to the main business screen in an active state are also displayed on the display device. When the employee confirms the screen displayed on the display device and performs various tasks, the employee can easily activate or display the sub task screen related to the main task. As a result, the operability of the screen related to the work performed in the store is improved, and the employee can efficiently perform the work.

  Hereinafter, the information processing apparatus 10 according to the present embodiment will be described in more detail.

[Hardware configuration]
Each functional component of the information processing apparatus 10 may be realized by hardware (for example, a hard-wired electronic circuit) that realizes each functional component, or a combination of hardware and software (for example: It may be realized by a combination of an electronic circuit and a program for controlling it). Hereinafter, the case where each functional component of the information processing apparatus 10 is realized by a combination of hardware and software will be further described.

  FIG. 2 is a diagram illustrating a hardware configuration of the information processing apparatus 10. The information processing apparatus 10 includes a bus 101, a processor 102, a memory 103, a storage 104, an input / output interface 105, and a communication interface 106. The bus 101 is a data transmission path for transmitting and receiving data. The processor 102, the memory 103, the storage 104, the input / output interface 105, and the communication interface 106 transmit / receive data to / from each other via the bus 101. However, the method of connecting the processors 102 and the like is not limited to bus connection.

  The processor 102 is an arithmetic processing device such as a CPU (Central Processing Unit) or a GPU (Graphics Processing Unit). The memory 103 is a memory such as a RAM (Random Access Memory) or a ROM (Read Only Memory). The storage 104 is a storage device such as an HDD (Hard Disk Drive), an SSD (Solid State Drive), or a memory card. The storage 104 may be a memory such as a RAM or a ROM.

  The storage 104 stores program modules that realize the functions of the above-described processing units (the display processing unit 110 and the display control unit 120) of the information processing apparatus 10. The processor 102 implements the functions of the processing units corresponding to the program modules by executing the program modules. Here, when executing the above-described program modules, the processor 102 may execute the program modules after reading them onto the memory 103, or may execute them without reading them onto the memory 103.

  The input / output interface 105 is an interface for connecting the information processing apparatus 10 and the input / output device. For example, the input / output interface 105 is connected to an input device such as a mouse or a keyboard, a display device such as a CRT (Cathode Ray Tube) display or LCD (Liquid Crystal Display), a touch panel in which the input device and the display device are integrated. The Various input / output devices are connected depending on the scene where the information processing apparatus 10 is used. For example, it is assumed that the information processing apparatus 10 is a so-called cash register terminal installed at a cash register. In this case, the input / output interface 105 of the information processing apparatus 10 is connected to various peripheral devices and the like used for checkout work in addition to the display device and various input / output devices described above.

  The communication interface 106 is an interface for connecting the information processing apparatus 10 to various networks such as the Internet and communicating with an external apparatus via the network. The communication interface 106 connects an external device such as a server in a store or a server at a head office that supervises the store to the information processing device 10 via a network.

  The hardware configuration of the information processing apparatus 10 is not limited to the configuration shown in FIG. For example, each program module may be stored in the memory 103. In this case, the information processing apparatus 10 may not include the storage 104.

[Operation example]
An example of the operation of the information processing apparatus 10 in this embodiment will be described with reference to FIG. FIG. 3 is a flowchart showing the flow of processing of the information processing apparatus 10 in the first embodiment.

  The display processing unit 110 receives a start instruction for a main task screen of a certain main task (S102). Here, “screen activation” means that the processor 102 generates or reads screen drawing data and makes the screen displayable on a display device.

  Then, the display processing unit 110 identifies a sub task related to the main task based on the main task screen that has received the start instruction (S104). The main business and the sub business are associated in advance by information as shown in FIG. 4, for example, and the display processing unit 110 can specify the sub business using the information as shown in FIG.

  FIG. 4 is a diagram illustrating an example of information associating the main business with the sub business. FIG. 4 shows an example in which two sub-tasks “sub-task A1” and “sub-task A2” are associated with “main job A”. FIG. 4 shows an example in which a plurality of sub-tasks including “sub-task B1” and “sub-task B2” are associated with “main job B”. Although not shown in the figure, there may be a main business associated with one sub business and a main business not associated with a sub business. This information is stored in, for example, the storage 104 of the information processing apparatus 10 or a storage unit of another apparatus connected to the information processing apparatus 10 so as to be communicable.

  Here, in the process of S102, it is assumed that the display processing unit 110 receives an instruction to start the main job screen of “main job A”. In this case, the display processing unit 110 identifies “sub-task A1” and “sub-task A2” as sub-tasks corresponding to the main job, using information as shown in FIG. Then, the display processing unit 110 displays the main business screen on the display device, and also displays a screen element (second screen) for displaying the sub business screen of “sub business A1” and the sub business screen of “sub business A2” in an active state. (1 screen element) is displayed on the display device (S106). Specifically, the display processing unit 110 displays the screen content as shown in FIG. 5 on the display device.

  FIG. 5 is a diagram illustrating an example of screen content that the display processing unit 110 displays on the display device. FIG. 5 shows an example in which the screen control area 30 is displayed on the display device together with the main job screen 20 of the main job A. The screen control area 30 shown in FIG. 5 includes at least a first screen element 302 for displaying the sub business screens of “sub business A1” and “sub business A2” in an active state. As shown in FIG. 5, the screen control area 30 may further include a second screen element 304. The second screen element 304 is a screen element for displaying the main business screen 20 in an active state. The second screen element 304 is used, for example, when control is returned to the main job screen 20 (switching the screen in the active state) when a certain sub job screen is displayed in an active state.

  In addition to the example of FIG. 5, the display processing unit 110 may cause the display device to display the screen control area 30 including the first screen element 302 and the second screen element 304 in a distinguishable state. Specifically, the display processing unit 110 may cause the display device to have a screen control area 30 as shown in FIG. 6 or FIG. 7, for example. 6 and 7 are diagrams illustrating other examples of screen contents that the display processing unit 110 displays on the display device. In FIG. 6, the first screen element to which the display processing unit 110 is given a predetermined mark (a mark indicating that the sub-work screen is a screen element, which is a star mark in the example of FIG. 5). An example in which 302 is displayed on the display device is shown. Further, FIG. 7 illustrates an example in which the display processing unit 110 displays the first screen element 302 in a size or shape different from that of the second screen element 304. According to these examples, an employee who checks and operates the display device can easily distinguish between the first screen element 302 and the second screen element 304. Note that the method of displaying the first screen element 302 and the second screen element 304 in a distinguishable manner is not limited to the example given here. For example, in the example of FIG. 6, the display processing unit 110 may add a predetermined mark (a mark indicating that the screen element is a main business screen essential element) to the second screen element 304. In the example of FIG. 6, the first screen element 302 and the second screen element 304 may be displayed in a distinguishable manner depending on the character color, background color, frame color, or the like. Further, in the example of FIG. 7, the display processing unit 110 may further add a predetermined mark (a mark indicating that the screen element is a sub work screen required) to the first screen element 302. In this way, by displaying the first screen element 302 and the second screen element 304 on the display device in a distinguishable manner, the employee can intuitively grasp the operation method in the screen control area 30.

  When the display by the display processing unit 110 is completed, the display control unit 120 monitors the selection operation of the screen element in the screen control area displayed in S106 (S108: NO). When a screen element selection operation is detected (S108: YES), the display control unit 120 displays the screen corresponding to the selected screen element in an active state (S110).

  For example, in FIG. 5, it is assumed that the first screen element 302 corresponding to “sub task A2” is selected. In this case, as shown in FIG. 8, the display control unit 120 displays the sub-task screen 22 of “sub-task A2” as an active screen on a layer higher than the main task screen 20. FIG. 8 is a diagram for explaining an operation example of the display control unit 120. As an example, the display control unit 120 activates the sub-work screen corresponding to the first screen element 302 at the timing when the first screen element 302 is first selected. As another example, the display processing unit 110 may activate the sub-work screen corresponding to each first screen element 302 at the time of display. In this case, the sub task screen is displayed on a lower layer than the main task screen 20, or is displayed on the display device in a minimized state. In response to the selection operation of the first screen element 302, the display control unit 120 moves the sub-work screen displayed at a position invisible to the employee who is looking at the display device to an upper layer in an active state. As a result, the sub work screen is displayed so as to be visible and operable.

  In addition, even after displaying the sub-operation screen corresponding to the first screen element 302 selected in the process of S110, the display control unit 120 continues the monitoring process of the screen element selection operation (the process of S108). For example, assume that the display control unit 120 detects a selection operation of the second screen element 304 in the state of FIG. In this case, the display control unit 120 displays the screen corresponding to the second screen element 304, that is, the main business screen 20 in an active state (example: FIG. 9). FIG. 9 is a diagram for explaining an operation example of the display control unit 120. As shown in FIG. 9, when the main business screen 20 is displayed in the active state, the sub business screen 22 that has been displayed in the active state until then is arranged in a lower layer than the main business screen 20. Thereafter, when the first screen element 302 is further selected, the sub business screen 22 corresponding to the selected first screen element 302 is displayed in a layer higher than the main business screen 20. The display control unit 120 continues the monitoring process in S108 until an operation for closing the main work screen 20 is performed.

  In this way, by displaying the screen control area 30 including the first screen element 302 for the sub work screen in conjunction with the activation of the main work screen 20, the sub work related to the main work is displayed from the screen of the main work. Screen transition to the screen can be realized with simple operation. As a result, the employee can perform the work efficiently.

[Second Embodiment]
In business applications used in stores, there are cases where interrupt processing is defined for each main business and each sub business. Here, the interrupt process is not a process executed in response to the employee's intentional operation on the screen that the employee is currently operating, but satisfies a predetermined condition (time condition, etc.) on the program. In this case, the processing is automatically executed by the program, or the processing is automatically executed according to a command transmitted from an external device (for example, a headquarter server that manages each store). When such an interrupt process occurs, a pop-up screen related to the task (screen) for which the interrupt process was performed is displayed on the display device. Here, if the screen on which the interrupt processing was performed is an inactive screen, the pop-up screen related to the inactive screen is higher than the screen that is currently active (that is, the screen that the employee is operating). And may interfere with the work the employee is currently doing. In addition, this problem becomes more noticeable when the control does not return to the original screen until the displayed pop-up screen is closed. Therefore, in the present embodiment, an information processing apparatus 10 having a configuration for displaying a pop-up screen related to interrupt processing without hindering work currently performed by an employee will be described.

[Function configuration]
The display control unit 120 according to the present embodiment receives an instruction by an interrupt process related to a main job or a sub job, and displays a pop-up screen related to the main job screen or the sub job screen on the display device. When the display control unit 120 according to the present embodiment displays a pop-up screen related to each screen and the screen related to the pop-up screen is in an inactive state, the pop-up screen is displayed between the screen and the currently active screen. Is displayed. Specifically, the display control unit 120 displays a pop-up screen below the active screen and above the inactive screen.

  Here, the “inactive screen” means a screen that is not currently operated among a plurality of screens displayed on the display device. The “inactive screen” is a screen displayed in a lower layer than the active screen currently being operated.

  In this embodiment, the pop-up screen is classified into a normal pop-up screen and an emergency pop-up screen. The difference between a normal pop-up screen and an emergency pop-up screen is the urgency or importance of the information contained in that screen. The urgent pop-up screen is a pop-up screen including contents predefined in advance as important, such as attendance / leaving input and notification of extremely high importance. If an emergency pop-up screen is displayed, control cannot be transferred to another screen until the pop-up screen is closed. On the other hand, the normal pop-up screen is, for example, a general pop-up screen that is not defined as particularly important. When a normal pop-up screen is displayed, control cannot be transferred to a screen related to the pop-up screen until the pop-up screen is closed, but control is transferred to a screen not related to the pop-up screen (switching the screen). be able to. For example, if a normal pop-up screen is displayed for a main business, control does not return to the main business screen until the pop-up screen is closed, but the sub-business screen related to the main business screen and other main business screens Can transfer control.

  When the display control unit 120 receives an instruction to display the emergency pop-up screen from the interrupt process, the display control unit 120 always displays the pop-up screen at a higher level than the currently active screen even if the pop-up screen is related to the inactive screen. On the other hand, when receiving a normal pop-up screen display instruction from the interrupt process, the display control unit 120 displays the pop-up screen between the inactive screen and the currently active screen as described above. For example, if the display instruction of the pop-up screen from the interrupt process includes information (for example, flag information) that distinguishes whether to display the emergency pop-up screen or the normal pop-up screen, the display control unit 120 can determine which pop-up screen is instructed using the information.

[Hardware configuration]
The information processing apparatus 10 according to the present embodiment has a hardware configuration as illustrated in FIG. 2, similarly to the information processing apparatus 10 according to the first embodiment. In the present embodiment, the storage 104 further includes a program module for realizing the display control unit 120 of the present embodiment. The processor 102 further realizes the function of the display control unit 120 of this embodiment by executing this program module.

[Operation example]
An example of the operation of the information processing apparatus 10 according to the present embodiment will be described with reference to FIG. FIG. 10 is a flowchart illustrating a processing flow of the information processing apparatus 10 according to the second embodiment. The process of FIG. 10 is executed according to an interrupt process from a program or an external device.

  When the display control unit 120 receives a pop-up screen display instruction for a certain screen from the interrupt process, the display control unit 120 determines whether the pop-up screen displayed by the instruction is an emergency pop-up screen or a normal pop-up screen (S202). As described above, the display control unit 120 can determine whether the displayed pop-up screen is an emergency pop-up screen or a normal pop-up screen based on flag information included in the display instruction.

  When the displayed pop-up screen is an emergency pop-up screen (S202: emergency), the display control unit 120 displays the pop-up screen at a higher level than the currently active screen (S206). In this case, the state of the screen related to the pop-up screen (whether it is an active state screen or an inactive state screen) is not affected.

  On the other hand, when the pop-up screen to be displayed is a normal pop-up screen (S202: normal), the display control unit 120 determines the state of a screen related to the pop-up screen (a screen on which interrupt processing has been performed) (S204). Specifically, the display control unit 120 determines whether the state of the screen on which the interrupt process has been performed is an active state or an inactive state. When the screen on which the interrupt process has been performed is in the active state (that is, when the screen is currently being operated), the display control unit 120 displays the normal pop-up screen above the screen that is currently active (S206). ). On the other hand, when the screen on which the interrupt process is performed is in an inactive state (that is, when the screen is displayed at a lower level than the currently active screen), the display control unit 120 displays the normal pop-up screen in a non-active state. It is displayed between the screen in the active state and the screen in the active state (S208). Specifically, the display control unit 120 displays the normal pop-up screen at a position lower than the active screen and higher than the inactive screen. In this case, the display control unit 120 displays a pop-up screen on the display device as shown in FIG. 11, for example.

  FIG. 11 is a diagram illustrating an example in which a pop-up screen related to a screen in an inactive state is displayed on the display device. FIG. 11 shows an example in which the display instruction of the normal pop-up screen (pop-up screen 24) related to the main work screen 20 is issued from the interrupt process when the sub-work screen 22 is in the active state. In this case, the display control unit 120 displays the pop-up screen 24 between the main job screen 20 in the non-active state and the sub job screen 22 in the active state. In the example of FIG. 11, the pop-up screen 24 is displayed (arranged) in an area covered by the sub job screen 22 in an active state (an area that cannot be seen by employees). Note that FIG. 11 is merely an example, and the entire pop-up screen 24 does not have to be covered by the active screen.

[Action / Effect]
As described above, in the present embodiment, when a pop-up screen related to a screen in an inactive state is displayed according to an interrupt process, the pop-up screen is displayed between the screen in the inactive state and the screen in the active state. In other words, the pop-up screen related to a screen different from the screen on which the employee is working is controlled so as not to be displayed at a higher level than the currently active screen. Thereby, it is possible to prevent the work performed by the employee from being hindered by the display of the pop-up screen related to another work. In addition, a pop-up screen is displayed so as to be visible to the employee at the timing when the currently active screen is closed (that is, the timing at which the current job is divided). Thereby, even if the pop-up screen is displayed at a position where the employee cannot visually recognize, the pop-up screen can be noticed later by the employee.

  Further, in the present embodiment, a pop-up screen (emergency pop-up screen) with high urgency or importance is always displayed at a higher level than the screen in the currently active state. Thereby, the employee can surely recognize that the pop-up screen with high urgency and importance is displayed, and can take a quick response.

[Third Embodiment]
In the above-described embodiment, when a pop-up screen related to a screen in an inactive state is covered with the screen in an active state, the employee will not recognize the pop-up screen unless the active screen is closed or moved. difficult. Therefore, in the present modification, the information processing apparatus 10 having a configuration in which the employee can easily recognize that the pop-up screen is displayed in such a case will be described.

[Function configuration]
FIG. 12 is a diagram conceptually illustrating a functional configuration of the information processing apparatus 10 according to the third embodiment. As illustrated in FIG. 12, the information processing apparatus 10 according to the present embodiment further includes a notification unit 130 in addition to the configuration of the second embodiment.

  The notification unit 130 notifies that a pop-up screen is displayed when a pop-up screen related to a certain inactive screen is displayed between the inactive screen and the active screen. Process.

[Hardware configuration]
The information processing apparatus 10 according to the present embodiment has a hardware configuration as illustrated in FIG. 2, similarly to the information processing apparatuses 10 according to the above-described embodiments. In the present embodiment, the storage 104 further includes a program module for realizing the functional configuration (notification unit 130) added in the present embodiment. The processor 102 further realizes the function of the processing unit (notification unit 130) corresponding to the program module by executing the program module.

[Operation example]
An example of the operation of the information processing apparatus 10 according to the present embodiment will be described with reference to FIG. FIG. 13 is a flowchart showing the flow of processing of the information processing apparatus 10 in the third embodiment. In the following, a process (S302) different from the process of FIG. 10 will be mainly described.

  When the process of S208 is executed, the notification unit 130 executes a process of notifying that the pop-up screen is displayed (S302). Here, the “process for notifying that the pop-up screen is displayed” is not particularly limited as long as it is a notification that allows the employee to recognize that the pop-up screen is displayed. For example, the notification unit 130 performs notification as illustrated in FIG. FIG. 14 is a diagram illustrating an example of notification processing performed by the notification unit 130. FIG. 14 shows an example in which a pop-up screen 24 related to the main task screen 20 in the inactive state is displayed between the main task screen 20 and the sub task screen 22 in the active state. In this example, the notification unit 130 displays a predetermined notification mark 306 indicating that the pop-up screen is displayed on the second screen element 304 corresponding to the main business screen 20. However, not limited to the example of FIG. 14, the notification unit 130 may perform notification processing such as blinking the frame of the second screen element 304 or outputting a predetermined sound or sound from a speaker (not shown).

[Action / Effect]
As described above, in the present embodiment, when a pop-up screen is displayed between a screen in an inactive state and a screen in an active state, notification that the pop-up screen is displayed is performed. As a result, the employee can easily recognize that the pop-up screen is displayed for a screen other than the screen currently being operated (active screen).

[Fourth Embodiment]
As described above, “interrupt processing” means processing that occurs regardless of an operator's intentional operation. For example, a process that occurs in accordance with conditions pre-installed in the program or a process that occurs according to an external instruction. That is, it can be said that the operation performed by the employee on the screen displayed in accordance with the interrupt process does not belong to a series of operations performed on the main business screen or the sub business screen. Here, the operation history actually performed on the screen (the history of the work performed by the employee) may be recorded, and the operation history may be generally managed by displaying it in time series. In this case, the operation history is displayed in a state where an operation not directly related to the above-described series of operations is interrupted, and the series of operations is lost on the operation history, which is inconvenient for the operations of the person performing the management. It can happen. In view of this, the information processing apparatus 10 according to the present embodiment further includes a configuration for displaying an operation history list that does not impair the series of operations.

[Function configuration]
FIG. 15 is a diagram conceptually illustrating a functional configuration example of the information processing apparatus 10 according to the fourth embodiment. As illustrated in FIG. 15, the information processing apparatus 10 according to the present embodiment further includes a log recording unit 140 and an operation history display processing unit 150 in addition to the configuration of the first embodiment. Although not specifically described, the information processing apparatus 10 according to the present embodiment may further include the configurations of the second embodiment and the third embodiment.

  The log recording unit 140 acquires an operation history executed on each screen and records it in a predetermined storage unit. The storage unit is not particularly limited, and is, for example, the storage 104 of the information processing apparatus 10 or the storage unit of another apparatus connected to the information processing apparatus 10 so as to be communicable.

  The operation history display processing unit 150 reads the operation history stored in the above-described storage unit, and causes the display device to display a screen for displaying a list of operation histories (hereinafter also referred to as an operation history screen). The operation history screen displayed by the operation history display processing unit 150 includes a first area and a second area. The first area is an area for displaying the operation history of the main task screen and the operation history of the sub task screen corresponding to the main task screen in time series. The second area is an area where the operation history of the pop-up screen described in the second and third embodiments is displayed in time series.

[Hardware configuration]
The information processing apparatus 10 according to the present embodiment has a hardware configuration as illustrated in FIG. 2, similarly to the information processing apparatus 10 according to the first embodiment. The storage 104 of the present embodiment further includes a program for realizing the functional configuration (log recording unit 140, operation history display processing unit 150) added in the present embodiment. The processor 102 further implements the functions of the processing units (log recording unit 140 and operation history display processing unit 150) corresponding to each program module by executing these program modules.

[Operation example]
An example of the operation of the information processing apparatus 10 in this embodiment will be described with reference to FIG. FIG. 16 is a flowchart showing the flow of processing of the information processing apparatus 10 in the fourth embodiment.

  First, the operation history display processing unit 150 reads the operation history recorded in the predetermined storage unit by the log recording unit 140 (S402). The operation history display processing unit 150 classifies the read operation history into an operation history for the first area and an operation history for the second area (S404). For example, when the log recording unit 140 stores information that can identify the screen on which the operation is performed or the business corresponding to the screen together with the operation history, the operation history display processing unit 150 can identify the screen or the business. With this information, each operation history can be classified into an operation history for the first area and an operation history for the second area. More specifically, the operation history display processing unit 150 uses an operation history associated with identification information indicating a main job screen (main job) or a sub job screen (sub job) as an operation history for the first area. Classify. In addition, the operation history display processing unit 150 classifies the operation history associated with the identification information indicating the pop-up screen (or the interrupt process (business)) as the operation history for the second area. Then, the operation history display processing unit 150 displays, for example, an operation history screen as shown in FIG. 17 on the display device using the classified operation history (S406).

  FIG. 17 is a diagram illustrating an example of an operation history screen displayed on the display device by the operation history display processing unit 150. As shown in FIG. 17, the operation history screen 40 includes a first area 402 and a second area 404. In FIG. 17, the operation history of the “interrupt screen (pop-up screen)” that should be inserted in the second line when simply arranged in time series is the second area 404 different from the first area 402. Is displayed.

[Action / Effect]
As described above, in this embodiment, the operation history of the main task screen and the operation history of the sub task screen corresponding to the main task screen are displayed in time series, and the operation history of the pop-up screen is displayed in time series. The operation history screen including the second area 404 to be displayed can be displayed on the display device. Thereby, it is possible to present the flow of the work (screen operation history) performed by each employee to a person who manages the employees of the store while maintaining the series.

  Further, in the present embodiment, the operation history display processing unit 150 generates the first area 402 and the second area 404 for each unit from the time when the main business screen is activated once until it is closed as one unit. , May be included in the operation history screen. By doing so, a display device that displays a series of operation histories on the main business screen and sub business screens and an operation history on the pop-up screen by interrupt processing for each unit from the start to the end of the main business is displayed. Can be displayed. As a result, when the operation history on the pop-up screen due to interrupt processing is displayed separately, the relationship between the series of operation history on the main business screen and sub business screen and the operation on the screen related to interrupt processing is easy. An operation history screen that can be grasped can be presented.

  As mentioned above, although embodiment of this invention was described with reference to drawings, these are the illustrations of this invention, Various structures other than the above are also employable.

  In the plurality of flowcharts used in the above description, a plurality of steps (processes) are described in order, but the execution order of the steps executed in each embodiment is not limited to the description order. In each embodiment, the order of the illustrated steps can be changed within a range that does not hinder the contents. Moreover, each above-mentioned embodiment can be combined in the range in which the content does not conflict.

Hereinafter, examples of the reference form will be added.
1.
An information processing device used in a store that sells products,
Display processing means for displaying on a display device a main task screen used for a main task and a screen element for displaying a sub task screen used for a sub task related to the main task in an active state;
Display control means for causing the display device to display a screen corresponding to the screen element selected by the selection operation in an active state when the selection operation of the screen element is received;
An information processing apparatus comprising:
2.
The display processing means includes
A first screen element for displaying the sub business screen in an active state; and a second screen element for displaying the main business screen in an active state; and the first screen element and the first screen element A screen control area for displaying the screen elements in a state where the screen elements can be distinguished from each other is displayed on the display device.
1. The information processing apparatus described in 1.
3.
The display control means includes
When displaying the pop-up screen related to the main business screen or the sub-business screen on the display device, if the screen related to the pop-up screen is in an inactive state, the screen related to the pop-up screen and the active state The pop-up screen is displayed between the screens.
1. Or 2. The information processing apparatus described in 1.
4).
A notification means for performing processing to notify that the pop-up screen is displayed when the pop-up screen is displayed between the inactive screen and the active screen;
3. The information processing apparatus described in 1.
5.
The pop-up screen includes an emergency pop-up screen,
The display control means includes
When displaying the emergency pop-up screen on the display device, always display it higher than the active screen,
3. Or 4. The information processing apparatus described in 1.
6).
Log recording means for recording an operation history in each screen displayed on the display device;
A first region for displaying the operation history of the main task screen and the operation history of the sub task screen corresponding to the main task screen in time series; a second region for displaying the operation history of the pop-up screen in time series; Operation history display processing means for displaying an operation history screen including the operation history on the display device using the operation history.
3. To 5. The information processing apparatus according to any one of the above.
7).
The operation history display processing means includes
The first work area and the second area are included in the operation history screen in units of one unit from the time when the main business screen is activated once until it is closed.
6). The information processing apparatus described in 1.
8).
Computers used in stores that sell products
A main business screen used for the main business and a screen element for displaying the sub business screen used for the sub business related to the main business in an active state are displayed on the display device,
When the selection operation of the screen element is received, a screen corresponding to the screen element selected by the selection operation is displayed on the display device in an active state.
Screen display method including that.
9.
The computer is
A first screen element for displaying the sub business screen in an active state; and a second screen element for displaying the main business screen in an active state; and the first screen element and the first screen element A screen control area for displaying the screen elements in a state where the screen elements can be distinguished from each other is displayed on the display device.
Further includes: The screen display method described in 1.
10.
The computer is
When displaying the pop-up screen related to the main business screen or the sub-business screen on the display device, if the screen related to the pop-up screen is in an inactive state, the screen related to the pop-up screen and the active state The pop-up screen is displayed between the screens.
Further includes: Or 9. The screen display method described in 1.
11.
The computer is
When the pop-up screen is displayed between the inactive screen and the active screen, a process for notifying that the pop-up screen is displayed is performed.
Further includes: The screen display method described in 1.
12
The pop-up screen includes an emergency pop-up screen,
The computer is
When displaying the emergency pop-up screen on the display device, always display it higher than the active screen,
Further includes: Or 11. The screen display method described in 1.
13.
The computer is
Record the operation history on each screen displayed on the display device,
A first region for displaying the operation history of the main task screen and the operation history of the sub task screen corresponding to the main task screen in time series; a second region for displaying the operation history of the pop-up screen in time series; Display the operation history screen including the operation history on the display device using the operation history.
Further includes: To 12. The screen display method as described in any one of these.
14
The computer is
The first work area and the second area are included in the operation history screen in units of one unit from the time when the main business screen is activated once until it is closed.
Further includes: The screen display method described in 1.
15.
Computers used in stores that sell products,
Display processing means for displaying on a display device a main job screen used for a main job and a screen element for displaying a sub job screen used for a sub job related to the main job in an active state;
Display control means for causing the display device to display a screen corresponding to the screen element selected by the selection operation in an active state when the selection operation of the screen element is received;
Program to function as.
16.
The computer,
A first screen element for displaying the sub business screen in an active state; and a second screen element for displaying the main business screen in an active state; and the first screen element and the first screen element Means for causing the display device to display a screen control area for displaying the screen elements in a state where the screen elements can be distinguished from each other.
15. for further functioning as The program described in.
17.
The computer,
When displaying the pop-up screen related to the main business screen or the sub-business screen on the display device, if the screen related to the pop-up screen is in an inactive state, the screen related to the pop-up screen and the active state Means for displaying the pop-up screen between screens;
15. for further functioning as Or 16. The program described in.
18.
The computer,
A notification means for performing processing for notifying that the pop-up screen is displayed when the pop-up screen is displayed between the inactive screen and the active screen;
For further functioning. The program described in.
19.
The pop-up screen includes an emergency pop-up screen,
The computer,
When displaying the emergency pop-up screen on the display device, means for always displaying higher than the screen in the active state,
17. to function as Or 18. The program described in.
20.
The computer,
Log recording means for recording an operation history on each screen displayed on the display device;
A first region for displaying the operation history of the main task screen and the operation history of the sub task screen corresponding to the main task screen in time series; a second region for displaying the operation history of the pop-up screen in time series; Operation history display processing means for causing the display device to display an operation history screen including the operation history,
For further functioning. To 19. The program as described in any one of these.
21.
The computer,
Means for including the first area and the second area in the operation history screen for each unit, from the time when the main business screen is activated once until it is closed as one unit;
To further function as 20. The program described in.

DESCRIPTION OF SYMBOLS 10 Information processing apparatus 101 Bus 102 Processor 103 Memory 104 Storage 105 Input / output interface 106 Communication interface 110 Display processing unit 120 Display control unit 130 Notification unit 140 Log recording unit 150 Operation history display processing unit 20 Main business screen 22 Sub business screen 30 screen Control area 302 First screen element 304 Second screen element 306 Notification mark 40 Operation history screen 402 First area 404 Second area

Claims (9)

An information processing device used in a store that sells products,
Display processing means for displaying on a display device a main task screen used for a main task and a screen element for displaying a sub task screen used for a sub task related to the main task in an active state;
Display control means for causing the display device to display a screen corresponding to the screen element selected by the selection operation in an active state when the selection operation of the screen element is received;
An information processing apparatus comprising: The display processing means includes
A first screen element for displaying the sub business screen in an active state; and a second screen element for displaying the main business screen in an active state; and the first screen element and the first screen element A screen control area for displaying the screen elements in a state where the screen elements can be distinguished from each other is displayed on the display device.
The information processing apparatus according to claim 1. The display control means includes
When displaying the pop-up screen related to the main business screen or the sub-business screen on the display device, if the screen related to the pop-up screen is in an inactive state, the screen related to the pop-up screen and the active state The pop-up screen is displayed between the screens.
The information processing apparatus according to claim 1 or 2. A notification means for performing processing to notify that the pop-up screen is displayed when the pop-up screen is displayed between the inactive screen and the active screen;
The information processing apparatus according to claim 3. The pop-up screen includes an emergency pop-up screen,
The display control means includes
When displaying the emergency pop-up screen on the display device, always display it higher than the active screen,
The information processing apparatus according to claim 3 or 4. Log recording means for recording an operation history in each screen displayed on the display device;
A first region for displaying the operation history of the main task screen and the operation history of the sub task screen corresponding to the main task screen in time series; a second region for displaying the operation history of the pop-up screen in time series; Operation history display processing means for displaying an operation history screen including the operation history on the display device using the operation history.
The information processing apparatus according to any one of claims 3 to 5. The operation history display processing means includes
The first work area and the second area are included in the operation history screen in units of one unit from the time when the main business screen is activated once until it is closed.
The information processing apparatus according to claim 6. Computers used in stores that sell products
A main business screen used for the main business and a screen element for displaying the sub business screen used for the sub business related to the main business in an active state are displayed on the display device,
When the selection operation of the screen element is received, a screen corresponding to the screen element selected by the selection operation is displayed on the display device in an active state.
Screen display method including that. Computers used in stores that sell products,
Display processing means for displaying on a display device a main job screen used for a main job and a screen element for displaying a sub job screen used for a sub job related to the main job in an active state;
Display control means for causing the display device to display a screen corresponding to the screen element selected by the selection operation in an active state when the selection operation of the screen element is received;
Program to function as.

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