JP2017117277A - Guidance information delivery system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a guidance information delivery system that can deliver guidance information precisely.SOLUTION: A guidance system 100 includes: a guidance display 10; and a management server 40, which is connected to a second network NW2 and is connectable to the guidance display 10. The guidance display 10 is distributed to a patient PT in a target medical treatment facility 1. The management server 40 includes: a server storage 45 that stores patient information on the patient PT; a guidance information generator 48 that generates guidance information to be delivered to the patient PT; and a guidance information output controller 49 that sends guidance information. The guidance display 10 includes a display communication unit 17 and a guidance information output unit 11. The display communication unit 17 receives guidance information, sent from the management server 40 via the second network NW2. The guidance information output unit 11 outputs guidance information in an output manner suitable for the patient information of the patient PT, to which the guidance information is to be delivered.SELECTED DRAWING: Figure 13

Description

  The present invention relates to a guidance information notification system.

  2. Description of the Related Art Conventionally, there is known a guidance information notification system that performs real-time notification of guidance information indicating an order, a destination, and the like to a patient by an information processing terminal lent to the patient in a medical facility such as a hospital or a medical examination center. For example, in Patent Document 1 (Japanese Patent Application Laid-Open No. 2002-41652), a predetermined signal is transmitted by wireless communication from a host computer to an IC card lent to a visiting patient, and a predetermined sound is output from the IC card. A guidance information notification system for notifying a patient of guidance information by displaying a predetermined message is disclosed. In Patent Document 1, a system is configured such that guidance information is notified when the examination time approaches, so that the patient can effectively use the waiting time.

  However, in the conventional guidance information notification system such as Patent Document 1, the output mode in the information processing terminal when notifying the guidance information is common to each patient, and the patient who is the notification target in notifying the guidance information The output considering the characteristics is not performed. For this reason, it may be assumed that, depending on the patient, the guidance information being output cannot be recognized when the guidance information is notified at the lent information processing terminal. In such a case, the system will not function effectively.

  Accordingly, an object of the present invention is to provide a guidance information notification system capable of accurately notifying guidance information.

  A guidance information notification system according to a first aspect of the present invention includes an information processing terminal and a management server. The information processing terminal is distributed to a patient in a medical facility. The management server is connected to the communication network in such a manner that it can communicate with the information processing terminal. The management server includes a personal information storage unit, a guidance information generation unit, and a guidance information transmission unit. The personal information storage unit stores patient personal information. A guidance information generation part produces | generates the guidance information notified to a patient. The guidance information transmission unit transmits guidance information. The information processing terminal includes a wireless communication unit and an output unit. The wireless communication unit receives the guidance information transmitted from the management server via the communication network. The output unit outputs the guide information in an output mode corresponding to the personal information of the patient who is the notification target of the guide information.

  In the guidance information notification system according to the first aspect of the present invention, the management server includes a personal information storage unit that stores the personal information of the patient, and the information processing terminal distributed to the patient is transmitted from the management server via the communication network. A wireless communication unit that receives the transmitted guidance information; and an output unit that outputs the guidance information in an output mode according to the personal information of the patient who is the notification target of the guidance information. Thereby, when notifying guidance information to a patient, the output mode in an information processing terminal becomes variable according to the characteristic of each patient. That is, based on the patient's personal information, it is possible to notify the guide information in an output manner corresponding to the patient's individual state. For this reason, when the guidance information is output at the information processing terminal, the situation where the output guidance information is not recognized by the patient to be notified and the system does not function effectively is suppressed. That is, it is possible to accurately notify the guide information.

  A guidance information notification system according to a second aspect of the present invention is the guidance information notification system according to the first aspect, and the output unit includes a display unit. The display unit displays display data generated as guidance information. The display unit displays the display data enlarged or reduced according to the personal information of the patient who is the notification target of the guidance information. Here, “visual acuity” mainly refers to static visual acuity.

  Thereby, the size of display data becomes variable according to a patient's eyesight at the time of guidance information output in a display part. That is, it is possible to notify the guidance information with a display size corresponding to the state of vision of each patient. For this reason, when guidance information is output at an information processing terminal, even if the patient to be notified has a characteristic in visual acuity, the situation where the output guidance information is not recognized and the system does not function effectively Is suppressed.

  The guidance information notification system according to the third aspect of the present invention is the guidance information notification system according to the first aspect or the second aspect, and the output unit includes an audio output unit. The voice output unit outputs voice data generated as guidance information. The sound output unit outputs the sound by increasing or decreasing the volume according to the personal information of the patient who is the notification target of the guidance information.

  Thereby, the volume can be changed according to the hearing ability of the patient when the guidance information is output in the voice output unit. That is, it is possible to notify the guidance information at a volume corresponding to the hearing state of each patient. For this reason, when the guidance information is output at the information processing terminal, even if the patient to be notified has a characteristic of hearing, the output guidance information is not recognized and the system does not function effectively Is suppressed.

  A guidance information notification system according to a fourth aspect of the present invention is the guidance information notification system according to any one of the first aspect to the third aspect, and the output unit includes a vibration unit. The vibration unit vibrates based on vibration data generated as guide information. The vibration unit vibrates by enlarging or reducing the vibration amount according to the personal information of the patient who is the notification target of the guidance information.

  As a result, the amount of vibration is variable according to the patient's ability to perceive vibration when outputting guidance information in the vibration unit. That is, it is possible to notify the guide information with a vibration amount corresponding to the state of the vibration perception ability of each patient. For this reason, when the guidance information is output at the information processing terminal, even if the patient to be notified has a characteristic in vibration perception ability, the output guidance information is not recognized and the system functions effectively. The situation that does not do is suppressed. Here, the “vibration amount” refers to the frequency of vibration.

  A guidance information notification system according to a fifth aspect of the present invention is the guidance information notification system according to any one of the first to fourth aspects, and the output unit includes a light emitting unit. The light emitting unit blinks or lights based on the light emission data generated as the guide information. The light emitting unit displays the light emission data with the brightness enlarged or reduced according to the personal information of the patient who is the notification target of the guidance information.

  Thereby, the brightness | luminance of light emission data becomes variable according to a patient's visual acuity at the time of guidance information output in a light emission part. In other words, it is possible to output the guidance information with a luminance corresponding to the state of vision of each patient. For this reason, when guidance information is output at an information processing terminal, even if the patient to be notified has a characteristic in visual acuity, the situation where the output guidance information is not recognized and the system does not function effectively Is suppressed.

  A guidance information notification system according to a sixth aspect of the present invention is the guidance information notification system according to any one of the first aspect to the fifth aspect, wherein the personal information includes a patient's age, visual acuity, hearing, medical condition, medical history, Contains one or more information on nationality and gender.

  Thereby, at the time of guidance information output in an information processing terminal, it becomes possible to select an output mode flexibly according to a wide characteristic of a patient. Therefore, it is possible to notify the guidance information with high accuracy, and the system is versatile and convenient.

  A guidance information notification system according to a seventh aspect of the present invention is the guidance information notification system according to any one of the first to sixth aspects, wherein the personal information is generated based on information described in the patient's medical chart. The

  This makes it possible to select an output mode according to the most recent state of each patient when the guidance information is output from the information processing terminal. Therefore, it is possible to notify the guidance information with high accuracy, and the system is versatile and convenient.

  A guidance information notification system according to an eighth aspect of the present invention is the guidance information notification system according to any one of the first to seventh aspects, wherein the management server includes an output history storage unit, an output mode determination unit, Further included. The output history storage unit stores output history information for each patient. The output history information is information related to a history of output modes when guidance information is notified in the past. The output mode determination unit determines the output mode based on the output history information corresponding to the notification target patient when transmitting the guide information. The guide information transmitting unit transmits information including the output mode determined by the output mode determining unit together with the guide information. The output unit outputs the guide information in an output mode included in the received information.

  Thereby, at the time of guidance information output in an information processing terminal, an output mode is selected according to the most recent state of each patient. Therefore, it is possible to notify the guidance information with high accuracy, and the system is versatile and convenient.

  A guidance information notification system according to a ninth aspect of the present invention is the guidance information notification system according to any one of the first to eighth aspects, and the management server further includes a guidance song storage unit. The guide song storage unit stores guide songs. The guide song is a song assigned to the guide information notified to the patient. The guide information transmitting unit transmits guide information including guide music.

  As a result, it is possible to output the guide tune when the guide information is output at the information processing terminal. As a result, the patient can intuitively determine the content of the guidance information. For example, by outputting a predetermined guide music together with guide information for each section that the patient visits, the patient can easily recognize that the patient is notified of the guide information. In addition, for example, the guide information that is notified to the patient by outputting a guide song according to the type of the guide information, such as guide information that informs that the scheduled check-up time is approaching or guide information that prompts settlement, etc. It becomes easy to recognize the contents of. Therefore, it is possible to notify the guidance information with high accuracy, and the system is versatile and convenient.

  A guidance information notification system according to a tenth aspect of the present invention is the guidance information notification system according to the ninth aspect, in which the guidance music is output at the information processing terminal, so that the business communication to the staff working at the medical facility is performed. Functions as a transmission medium.

  As a result, by outputting the guide music according to the situation at the information processing terminal, the staff working at the medical facility can recognize the business communication based on the output guide music. For example, by outputting a predetermined guide music from an information processing terminal lost by the patient, the staff can grasp that the output information processing terminal is a lost item, and the time and labor for searching are suppressed. In addition, the staff guides the patient by knowing that the patient is lost in the destination by outputting a predetermined guide music at the information processing terminal possessed by the patient who is assumed to be lost. Is possible. Therefore, it is possible to notify the guidance information with high accuracy, and the system is versatile and convenient.

  In the guidance information notification system according to the present invention, when the guidance information is notified to the patient, the output mode in the information processing terminal is variable according to the characteristics of each patient. That is, based on the patient's personal information, it is possible to notify the guide information in an output manner corresponding to the patient's individual state. For this reason, when guidance information is output at the information processing terminal, the situation where the output guidance information is not recognized by the patient to be notified and the system does not function effectively is suppressed. That is, it is possible to accurately notify the guide information.

The schematic block diagram of the guidance system which concerns on one Embodiment of this invention. The schematic diagram which showed a mode that the guidance indicator was issued from an automatic issuing machine. The front external view of the guidance indicator which outputs guidance information in a normal setting state. The block diagram which showed schematic structure of the guidance indicator. The perspective view of an automatic issuing machine. The block diagram which showed schematic structure of the automatic issuing machine. The block diagram which showed schematic structure of the management server. The schematic diagram of a terminal management information table. The schematic diagram of a patient information table. The schematic diagram of a guidance information table. The flowchart which showed an example of the flow of a process of a guidance display. The flowchart which showed an example of the flow of a process of a management server. The flowchart which showed an example of the flow of a process of a management server. The schematic diagram which showed an example of the output mode of the display information in a guidance indicator when a display size is set to expansion size by the 2nd optimization process etc. FIG. The schematic diagram which showed an example of the output mode of the display information in a guidance indicator when a display language is set to English by the 5th optimization process etc. FIG. The block diagram which showed schematic structure of the guidance indicator which concerns on the modification O. FIG. The block diagram which showed schematic structure of the automatic issuing machine which concerns on the modification O. FIG.

  Hereinafter, a guidance system 100 (guidance information notification system) according to an embodiment of the present invention will be described with reference to the drawings. The following embodiments are specific examples of the present invention and do not limit the technical scope of the present invention, and can be modified as appropriate without departing from the scope of the invention.

(1) Outline of Guidance System 100 FIG. 1 is a schematic configuration diagram of a guidance system 100 according to an embodiment of the present invention. FIG. 2 is a schematic diagram showing how the guidance display device 10 is issued from the automatic issuing machine 20.

  In this embodiment, the guidance system 100 is applied to a medical facility (hereinafter referred to as “target medical facility 1”) such as a hospital or a medical examination center. The guidance system 100 mainly includes a plurality of guidance indicators 10 (information processing terminals), a plurality of automatic issuing machines 20 (terminal issuing devices), a management server 40 (management devices), and a plurality of access points 60 (relay devices). ) And.

  The guidance system 100 distributes the patient PT who visits the target medical facility 1 by issuing the guidance indicator 10 from the automatic issuing machine 20 individually, and the destination (diagnosis or treatment is performed through the distributed guidance indicator 10). This is a system for appropriately notifying guidance information such as the location of the room to be received) and the reservation time. The patient PT can obtain position information such as an examination room and a treatment room to which the patient PT should go and time information such as a room entry time by the guidance information notified through the guidance display 10.

  In a large-scale medical facility such as a general hospital or a university hospital, the patient PT may be forced to go back and forth between a plurality of buildings for each predetermined process, but the guidance display 10 is a patient in such an environment. Plays the role of guiding the PT (the loanee).

  In the guidance system 100, the guidance information transmitted from the management server 40 is output on the guidance display 10 to notify the patient PT of the guidance information. In the guidance system 100, the guidance information output to the patient PT includes display information (display data) displayed on the guidance display 10, voice information (voice data) output on the guidance display 10, and Vibration information (vibration data) output (vibrated) in the guidance display 10 is included. The display information is information representing information to be notified to the patient PT in characters or figures. The voice information is information that represents information to be notified to the patient PT with a corresponding guide music (a music assigned to the information to be notified) or an alarm sound. The vibration information is information representing information notified to the patient PT in a predetermined vibration pattern.

  In the guidance system 100, the guidance information is displayed on the guidance display 10 so that the guidance information is accurately notified to the patient PT. The characteristics of the patient PT (physical characteristics including medical condition and medical history, cultural characteristics, etc.) Is output in an output mode that is determined to be optimal according to. The “output mode” here includes the display size (character size or graphic size) of display information, the output volume of audio information, and the vibration level (vibration frequency) of vibration information.

  In this embodiment, two levels of normal size and enlarged size are defined as variations of display size, and two levels of normal volume and enlarged volume are defined as variations of output volume, and variations of vibration level are defined. Two levels are defined: normal level and strong level.

  Each automatic issuing machine 20 accommodates a large number (for example, 128) of guidance display devices 10. The automatic issuing machine 20 inserts the examination card cd1 held by the patient PT into the examination card insertion slot (opening 20b), and uses this as a trigger to issue one guidance display 10 from the guidance display issuing slot (opening 20c). (See FIG. 2). Further, when the patient PT leaves, the automatic issuing machine 20 collects the guidance indicator 10 by inserting the guidance indicator 10 into the guidance indicator collection port (opening 20d). A storage medium storing a unique diagnosis card number is embedded in the diagnosis card cd1.

  In the target medical facility 1 to which the guidance system 100 is applied, a plurality of communication networks (specifically, the first network NW1, the second network NW2, and the third network NW3) are constructed. The first network NW1 is a so-called wireless LAN (Local Area Network) configured using a plurality of access points 60, and functions as a transmission path for signals transmitted and received between the guidance indicator 10 and the access points 60. . The second network NW2 is a communication network that electrically connects the management server 40 and each access point 60, and is configured using a communication cable or the like. The third network NW3 is a so-called wired LAN configured using a communication cable or the like, and functions as a transmission path for signals transmitted and received between the automatic issuing machine 20 and the management server 40.

  In the guidance system 100, after the guidance information displayed on the guidance display 10 is generated in the management server 40 and transmitted to each access point 60 to the specific guidance display 10 via the second network NW2, the guidance information is displayed. The access point 60 transmits the information to the destination guidance display 10 via the first network NW1. In the present embodiment, the device ID is used as the communication address of the guidance display 10, and the MAC address is used as the communication address of the access point 60.

(2) Detailed configuration of guidance system 100 (2-1) Guidance indicator 10
FIG. 3 is a front external view of the guidance display 10. FIG. 4 is a block diagram showing a schematic configuration of the guidance display 10.

  The guidance display 10 has a display casing 10a that constitutes an outer shell. The guidance indicator 10 includes a guidance information output unit 11 for outputting guidance information, a confirmation input key 15, a power storage unit 16, a display unit communication unit 17, a display unit control unit 18, and a display casing 10a. have.

(2-1-1) Display casing 10a
The display casing 10a is a thin, substantially rectangular parallelepiped housing. A plurality of openings are formed in the front surface (one main surface) of the display casing 10a, and a guidance information output unit 11 (a guidance information display unit 12 and a guidance voice output, which will be described later in detail) are output through the openings. Part 13) and confirmation input key 15 (more specifically, these cover parts) are exposed to the outside.

(2-1-2) Guidance information output unit 11 (output unit)
The guidance information output unit 11 includes a guidance information display unit 12, a guidance voice output unit 13, and a vibration unit 14.

(2-1-2-1) Guidance information display unit 12 (display unit)
The guide information display unit 12 has electrophoretic electronic paper. The guidance information display unit 12 is electrically connected to the display control unit 18, and the operation of the electronic paper is controlled by the display control unit 18. The guidance information display unit 12 is supplied with a predetermined drive voltage from the display control unit 18 so that the guidance information transmitted from the management server 40 (for example, the name of the patient PT, the examination card number, and the patient PT are the next ones). A text indicating display information indicating a place to go and a time).

  In FIG. 3, the guidance information display unit 12 displays text “Suzuki **” indicating the name of the patient PT as visitor information and a number “150426” indicating the examination card number, and the patient PT as destination guidance information. Shows the text “Please enter Gastroenterology 2nd Examination Room (Main Building 3F)” and the text “Entering Time 10:30” indicating the time you should go. ing.

(2-1-2-2) Guidance voice output unit 13 (voice output unit)
The guidance voice output unit 13 includes a small speaker that can output voice. The guidance voice output unit 13 is electrically connected to the display control unit 18, and the output and output volume are controlled by the display control unit 18. The guidance voice output unit 13 is supplied with a predetermined drive voltage from the display control unit 18 and outputs voice information (for example, an alarm sound or a guidance tune) transmitted from the management server 40.

(2-1-2-3) Vibration unit 14
The vibration unit 14 includes an eccentric motor. The vibration unit 14 is electrically connected to the display control unit 18, and the operation is controlled by the display control unit 18. The vibration unit 14 vibrates when a predetermined drive voltage is supplied from the display controller 18.

(2-1-3) Confirmation input key 15
The confirmation input key 15 is an input key for inputting that the patient PT has confirmed the guidance information. The confirmation input key 15 is electrically connected to the display control unit 18, and a signal is input to the display control unit 18 when the confirmation input key 15 is pressed.

(2-1-4) Power storage unit 16
The power storage unit 16 is a unit for storing the drive power of the guidance display 10. The power storage unit 16 includes a rechargeable battery (secondary battery) such as a lithium ion battery (not shown). The power storage unit 16 has a metal connection terminal 161 for charging, and is charged by being supplied with electric power through the connection terminal 161 for charging.

(2-1-5) Display unit communication unit 17 (wireless communication unit)
The display unit communication unit 17 includes an antenna for performing wireless communication with the access point 60, a wireless communication circuit, and a baseband LSI (not shown).

(2-1-6) Display control unit 18
The display controller 18 is a functional unit that controls operations of the guidance information display unit 12 and the guidance voice output unit 13. The display controller 18 has a microcomputer including a CPU and a memory. The display control unit 18 mainly includes a display storage unit 181, a display control unit 182, an audio output control unit 183, a vibration control unit 184, a signal input unit 185, a signal generation unit 186, and a signal output unit. 187.

  The display device storage unit 181 includes a memory such as a RAM, a ROM, and a flash memory, and includes a plurality of storage areas. Specifically, the display device storage unit 181 includes a program storage region M1, a device ID storage region M2, an input information storage region M3, a signal input flag M4, and a signal storage region M5.

  The program storage area M1 stores a control program in which processing of each unit in the display controller 18 and communication protocols used for communication with other devices are defined. In the device ID storage area M2, the device ID (communication address) of the guidance display 10 is stored. In the input information storage area M3, information received through the display unit communication unit 17 (specifically, guidance information, voice information, or a survival confirmation signal transmitted from the management server 40) is stored. The signal input flag M4 is a flag for determining that the confirmation input key 15 is pressed. In the signal storage area M5, the response signal generated by the signal generation unit 186 is stored.

  The display control unit 182 controls the operation of the guidance information display unit 12 according to the control program. The display control unit 182 acquires guide information (display information) transmitted from the management server 40 and stored in the input information storage area M3. The display control unit 182 supplies a predetermined voltage to the guidance information display unit 12 so that the acquired display information is displayed on the guidance information display unit 12. At this time, the display control unit 182 performs output so that the display information is displayed in the output mode (display size) defined in the acquired guidance information. In the present embodiment, as described above, two stages of the normal size and the enlarged size are defined as variations of the display size. When the display information is output in the enlarged size on the guidance display device 10, the normal size and the enlarged size are defined. The display information size (size of characters or figures) is enlarged and displayed as compared with the case of display.

  The voice output control unit 183 acquires guidance information (voice information) stored in the input information storage area M3. The voice output control unit 183 supplies a predetermined voltage to the guidance voice output unit 13 so that the acquired voice information is output from the guidance voice output unit 13. At this time, the audio output control unit 183 performs output so as to be displayed in an output mode (output volume) defined in the acquired guidance information. As described above, two stages of normal volume and expanded volume are defined as variations of the output volume, and when the voice information is output at the expanded volume on the guidance display 10, than when displayed at the normal volume. The volume of audio information is also output at a high level. When the signal input flag M4 is set, the voice output control unit 183 stops the supply of voltage (that is, stops the output of voice information in the guidance voice output unit 13).

  The vibration control unit 184 acquires guide information (vibration information) stored in the input information storage area M3. The vibration control unit 184 supplies a predetermined voltage to the vibration unit 14 so that the vibration unit 14 vibrates along the acquired vibration information. At this time, the vibration control unit 184 performs output so that the vibration unit 14 vibrates in an output mode (vibration level) defined in the acquired guidance information. As described above, the vibration level variation is defined as two levels of the normal level and the strong level. When the vibration unit 14 vibrates at the strong level in the guidance display device 10, the vibration level 14 vibrates at the normal level. Vibrates at large (vibration level). When the signal input flag M4 is set, the vibration control unit 184 stops the voltage supply.

  The signal input unit 185 sets a signal input flag M4 when the confirmation input key 15 is input (pressed). The signal input flag M4 is canceled (cleared) by the audio output control unit 183 or the vibration control unit 184.

  When a predetermined signal is transmitted from the management server 40, the signal generation unit 186 generates a signal in response thereto. Specifically, when a connection confirmation signal (described later) is transmitted from the management server 40, the signal generation unit 186 generates a signal (connection notification signal) in response thereto. Further, when a survival confirmation signal (described later) is transmitted from the management server 40, the signal generation unit 186 generates a signal (response signal) in response thereto.

  When a new response signal or connection notification signal is stored in the signal storage area M5, the signal output unit 187 acquires the signal and transmits it to the management server 40.

(2-2) Automatic issuing machine 20
FIG. 5 is a perspective view of the automatic issuing machine 20. FIG. 6 is a block diagram showing a schematic configuration of the automatic issuing machine 20.

  The automatic issuing machine 20 has an issuing machine casing 201 that constitutes an outline. In the issuing machine casing 201, the automatic issuing machine 20 includes an issuing machine display unit 21, a diagnosis card processing unit 22, a display device issue recovery unit 23, a display device storage unit 24, an issuing machine communication unit 25, and an issuing machine. And a machine control unit 26.

(2-2-1) Issuer casing 201
The issuing machine casing 201 is a vertically long rectangular parallelepiped casing. A plurality of openings (20a, 20b, 20c and 20d) are formed in the issuing machine casing 201. A part (cover portion) of the issuing machine display unit 21 is exposed to the outside through the opening 20a. Further, a part of the examination card processing unit 22 (diagnosis card receiving unit 221) is exposed to the outside through the opening 20b, and the opening 20b functions as an insertion port (diagnosis card insertion port) of the diagnosis card cd1. In addition, a part of the display issuer / collector 23 (display issuer 231) is exposed to the outside through the opening 20c, and the opening 20c functions as an issue port (guide display issue port) of the guide display 10. To do. In addition, a part of the display unit issuance / recovery unit 23 (display unit recovery unit 232) is exposed to the outside through the opening 20d, and the opening 20d functions as a recovery port (guidance display unit recovery port) of the guide display 10. To do.

(2-2-2) Issuer display unit 21
The issuing machine display unit 21 includes a full dot matrix liquid crystal unit including a liquid crystal and a liquid crystal drive electrode unit, and an LED backlight (not shown). The issuing machine display unit 21 is electrically connected to the issuing machine control unit 26, and the operation of the liquid crystal and the lighting of the backlight are controlled by the issuing machine control unit 26. The issuing machine display unit 21 is supplied with a predetermined drive voltage from the issuing machine control unit 26 to display predetermined information (for example, information such as an issuing procedure and a collection procedure of the guidance display 10).

(2-2-3) Examination card processing unit 22
The examination card processing unit 22 is electrically connected to the issuing machine control unit 26 and its operation is controlled by the issuing machine control unit 26. The medical card processing unit 22 mainly includes a medical card receiving unit 221 and a medical card reading unit 222.

  The medical card receiving unit 221 includes a medical card detection sensor that detects that a medical card cd1 has been inserted, and a medical card transport mechanism that transports the medical card (not shown). When the diagnosis card detection sensor detects that the diagnosis card cd1 is inserted, the diagnosis card detection sensor outputs a predetermined signal (hereinafter referred to as “diagnosis card insertion signal”) to the issuing machine control unit 26. The diagnosis card transport mechanism is supplied with a predetermined drive voltage from the issuing machine control unit 26, so that a drive unit (not shown) is driven to transport the diagnosis card cd1.

  The examination card reading unit 222 reads the examination card number of the examination card cd1 that has been carried by the examination card carrying mechanism. The examination card reading unit 222 has a reading sensor such as an optical sensor or a magnetic sensor (not shown), and reads the examination card number from a storage medium embedded in the examination card cd1. When the examination card reading unit 222 reads the examination card number, the examination card reading unit 222 outputs a signal for notifying the read examination card number (hereinafter referred to as “diagnosis card number notification signal”) to the issuing machine control unit 26.

(2-2-4) Display issue and recovery unit 23
The display issuance / recovery unit 23 is electrically connected to the issuing machine control unit 26, and the operation is controlled by the issuing machine control unit 26. The display issuance and collection unit 23 mainly includes a display unit issuance unit 231, a display unit collection unit 232, and a display unit transport unit 233.

  The display unit 231 is disposed adjacent to the opening 20c, and a part thereof is exposed to the outside from the opening 20c. The display device issuing unit 231 is mechanically connected to the display device transporting unit 233 and has an issuing unit drive mechanism (not shown) that moves the guide display device 10 transported by the display device transporting unit 233. The issuing unit driving mechanism is driven by being supplied with a predetermined driving voltage, and moves the guidance indicator 10 to such an extent that a part thereof is exposed from the opening 20c (guidance indicator issuing port).

  The display device collection unit 232 is disposed adjacent to the opening 20d, and a part of the display device collection unit 232 is exposed to the outside from the opening 20d. The indicator collection unit 232 has a collection indicator detection sensor 23b that detects that the guidance indicator 10 has been inserted into the opening 20d. When the collection indicator detection sensor 23b detects that the guidance indicator 10 has been turned on, the recovery indicator detection sensor 23b outputs a predetermined signal (hereinafter referred to as a “display input signal”) to the issuing machine controller 26.

  The display unit recovery unit 232 is mechanically connected to the display unit transport unit 233 and has a recovery unit drive mechanism (not shown) that moves the inserted guide display 10 to the display unit transport unit 233. The collection unit drive mechanism is driven by being supplied with a predetermined drive voltage, and moves the guide display 10 to the display transport unit 233.

  The display unit transport unit 233 is mechanically connected to the display unit storage unit 24, the display unit issuance unit 231, and the display unit collection unit 232 individually. The display transport unit 233 includes a first transport mechanism that transports the guide display 10 between the display storage unit 24 and the display issue unit 231, and the guide display 10 between the display storage unit 24 and the display collection unit 232. And a second transport mechanism for transporting (not shown). The first transport mechanism and the second transport mechanism are driven by being supplied with a predetermined drive voltage, and transport the guide indicator 10.

(2-2-5) Display storage unit 24
The display storage unit 24 is formed with a large number (for example, 128) of sections that occupy a predetermined space capacity, and each section includes a display storage section 240 that stores one guide display 10. Yes. In other words, the display storage unit 24 includes a plurality of display unit storage units 240, and the guide display unit 10 is stored in each display unit storage unit 240.

  Each display container 240 is mechanically connected to the display transport unit 233, and the first display mechanism of the display transport unit 233 transfers the stored guide display 10 to the display issuer 231. Transported. In addition, each display container 240 is transported from the display collection unit 232 by the second transport mechanism of the display transport unit 233. Each display housing 240 has a display storage sensor 241 and a display charging unit 243.

  The display storage sensor 241 detects the guidance display 10 that is present (contained) in the display storage unit 240. The display storage sensor 241 is electrically connected to the issuing machine control unit 26, and a predetermined signal (display) is displayed when the guide display 10 is present in the display storage unit 240 (when stored). Machine storage signal) is output to the issuing machine controller 26.

  The display charging unit 243 is a functional unit that charges the guidance display 10 (power storage unit 16) stored in the display storage unit 240. The display charger 243 includes a metal power supply connection terminal 244. The power supply connection terminal 244 is electrically connected to the charge connection terminal 161 of the guide display 10 accommodated in the display housing 240. The display charging unit 243 charges the power storage unit 16 by supplying power to the power storage unit 16 via the power supply connection terminal 244.

(2-2-6) Issuing machine communication unit 25
The issuing machine communication unit 25 includes a communication module for performing communication (wired communication) with the management server 40 (not shown). The issuing machine communication unit 25 is connected to the management server 40 via the third network NW3. The issuing machine communication unit 25 is electrically connected to the issuing machine control unit 26.

(2-2-7) Issuing machine control unit 26
The issuing machine control unit 26 is a functional unit that controls operations of the issuing machine display unit 21, the examination card processing unit 22, the display device issue / collection unit 23, and the display device storage unit 24 in accordance with the control program. The issuing machine control unit 26 includes a CPU and a memory such as a ROM and a RAM.

  The issuing machine control unit 26 supplies a predetermined voltage to the issuing machine display unit 21 so that predetermined display information is displayed on the issuing machine display unit 21.

  The issuing machine control unit 26 receives a diagnosis card insertion signal from the diagnosis card reception unit 221 (diagnosis card detection sensor) (that is, when the diagnosis card cd1 is inserted into the diagnosis card insertion slot), the diagnosis card reception unit. A drive voltage is supplied to 221 (diagnosis card transport mechanism), and the diagnosis card cd1 is transported to the diagnosis card reader 222.

  When the examination card number notification signal is input from the examination card reading unit 222, the issuing machine control unit 26 transmits the signal to the management server 40 via the issuing machine communication unit 25. Then, the issuing machine control unit 26 supplies a driving voltage to the examination card receiving unit 221 (diagnosis card transport mechanism), and transports the examination card cd1 from the examination card reading unit 222 to the examination card insertion slot (that is, the examination card). cd1 is returned to the patient PT).

  When the issuing machine control unit 26 receives a terminal issuance instruction signal (described later) transmitted from the management server 40, the issuing machine control unit 26 supplies a driving voltage to the display device transporting unit 233 and supplies it to the display device housing unit 240 specified in the signal. The accommodated guidance indicator 10 (hereinafter referred to as “issue guidance indicator 10”) is transported to the indicator issuing unit 231. Then, the issuing machine control unit 26 supplies a driving voltage to the display unit issuing unit 231 to move the issuance guidance display unit 10 to the guidance display unit issuing port (opening 20c) to issue (that is, partially expose).

  When the display device input signal is input (that is, when the guidance display device 10 is input to the guide display device insertion port), the issuing device control unit 26 drives the display device collection unit 232. The voltage is supplied, and the inserted guidance indicator 10 (hereinafter referred to as “recovery guidance indicator 10”) is moved to the indicator transport unit 233. Further, the issuing machine control unit 26 transmits a signal (terminal collection start signal) for notifying the management server 40 that collection of the guidance display device 10 is started. Then, when a terminal collection instruction signal (described later) transmitted from the management server 40 is received, a drive voltage is supplied to the display device transporting unit 233, and a display unit accommodating unit 240 (hereinafter referred to as “collection display unit” designated in the signal is supplied. The collection guide indicator 10 is transported to a storage section 240 "). The collection guide indicator 10 is transported to the selected collection indicator storage unit 240.

  Note that the issuing machine control unit 26 causes the issuing machine display unit 21 to display a message prompting the insertion of the medical card cd1 into the medical card insertion port when the guidance display device 10 is inserted into the guidance display device insertion port. Thereby, at the time of collection | recovery of the guidance display apparatus 10, the patient's PT consultation card cd1 to return is inserted in the automatic issuing machine 20. FIG. Then, the issuing machine control unit 26 associates the diagnosis card number notification signal with the terminal collection start signal and transmits it to the management server 40.

  The issuing machine control unit 26 supplies a drive voltage to the display unit charging unit 243 when the display unit storage signal is input (that is, when the collection guide display unit 10 is completely stored in the collection display unit storage unit 240). Then, the collection guide display 10 is charged.

(2-3) Management server 40
FIG. 7 is a block diagram showing a schematic configuration of the management server 40. The management server 40 is a computer that comprehensively controls the operation of the guidance system 100. The management server 40 mainly includes a server input / output unit 41, a server first communication unit 42, a server second communication unit 43, and a server control unit 44.

(2-3-1) Server input / output unit 41
The server input / output unit 41 receives an instruction from the system administrator and serves as an interface for displaying information to the system administrator. The server input / output unit 41 includes a keyboard as an input unit and a liquid crystal display as an output unit.

(2-3-2) Server first communication unit 42
The server first communication unit 42 includes a communication circuit for communicating with the access point 60 via the second network NW2, and a baseband LSI (not shown). The server first communication unit 42 is connected to the access point 60 via the second network NW2. The server first communication unit 42 is electrically connected to the server control unit 44.

(2-3-3) Server second communication unit 43
The server second communication unit 43 includes a communication module for communicating with the automatic issuing machine 20 (not shown). The server second communication unit 43 is connected to the automatic issuing machine 20 through the third network NW3. The server second communication unit 43 is electrically connected to the server control unit 44.

(2-3-4) Server control unit 44
The server control unit 44 includes a CPU and a memory. The server control unit 44 mainly includes a server storage unit 45, a server output control unit 46, a terminal rental management unit 47, a guidance information generation unit 48, a guidance information output control unit 49, and a connection determination unit 50. Contains.

(2-3-4-1) Server storage unit 45 (personal information storage unit, output history storage unit, guide song storage unit)
The server storage unit 45 includes a memory such as a RAM, a ROM, and a flash memory, and includes a plurality of storage areas. Specifically, the server storage unit 45 includes a program storage area M30, a terminal management information storage area M31, a patient information storage area M32, a guidance information storage area M33, a voice storage area M34, and a guidance information update flag M35. And are included.

  The program storage area M30 stores a control program in which processing of the server control unit 44 and communication protocols used for communication with other devices are defined.

  A terminal management information table TB1 is stored in the terminal management information storage area M31. FIG. 8 is a schematic diagram of the terminal management information table TB1. In the terminal management information table TB1, terminal management information for each guidance display device 10 included in the guidance system 100 is registered. The terminal management information is information for specifying a management number, a communication address (device ID), a lending status, a lending target, a storage location (stored display storage unit 24), and the like of each guidance display 10.

  For example, in the terminal management information table TB1 shown in FIG. 8, each row corresponds to one of the guidance displays 10. For example, in the second row, information “ 0021 ”is registered, information“ F25121 ”indicating the communication address (device ID) of the guidance display 10, information“ renting ”indicating the lending status of the guidance display 10, and the loan target of the guidance display 10 ( The information “150426” indicating the examination card number of (the loanee) is registered.

  Also, in the third row of the terminal management information table TB1 shown in FIG. 8, information “0022” assigned as a management number to another guidance display 10 is registered, and the communication address (device ID) of the guidance display 10 is registered. ) Indicating information “F24112”, information “lending” indicating the lending status of the guidance display 10, and information “A056” indicating the storage location (display storage unit 24) of the guidance display 10 are respectively registered. Yes.

  The patient information storage area M32 stores a patient information table TB2 in which information related to the patient PT is defined. FIG. 9 is a schematic diagram of the patient information table TB2. Patient information for each patient PT is registered in the patient information table TB2. The patient information is information generated based on the medical record of the patient PT, such as the medical card number of the medical card cd1 held by the patient PT, the name, sex, age, visual acuity, hearing, nationality, medical condition, and medical history of the patient PT. . The patient information table TB2 includes information (output history information) related to an output history of guidance information (output mode history) for each patient PT.

  For example, in the patient information table TB2 shown in FIG. 9, each row corresponds to one of the patient PTs. For example, in the second row, information “Suzuki **” indicating the name of a patient PT, examination, Information “150426” indicating a card number, information “male” indicating gender, information “38” indicating age, information “0.8” indicating visual acuity, information “normal” indicating hearing, information “Japan” indicating nationality , Information indicating the medical condition “digestive system (stomach ulcer)”, information indicating the medical history (past medical condition and visit date) “digestive system (stomach ulcer) 2015.2.20”, and output history information (output mode of past guidance information) And information indicating the output date) “display size: normal, volume: normal, vibration level: normal, 2015.02.20” are registered respectively.

  The terminal management information table TB1 and the patient information table TB2 are appropriately updated by the terminal lending management unit 47 when the guidance display device 10 is issued or collected by the automatic issuing machine 20. Further, the terminal management information table TB1 and the patient information table TB2 are appropriately updated by the system administrator via the server input / output unit 41.

  The guidance information storage area M33 stores a guidance information table TB3 in which guidance information output to the patient PT is defined. The guide information table TB3 is appropriately generated or updated for each patient PT by the guide information generation unit 48 based on information input via the server input / output unit 41 by the system administrator.

  FIG. 10 is a schematic diagram of the guidance information table TB3. In the guidance information table TB3, guidance information output for each patient PT is registered. In the guidance information table TB3, information related to the selection of the output mode (output mode selection information) is registered. The output mode selection information is information for determining whether the input mode is set manually by the input person or automatically set by the management server 40. In the output mode selection information, “MANUAL” is set when the input person manually sets the output mode, and “AUTO” is set when the input mode is automatically set by the management server 40.

  For example, in the uppermost guidance information table TB3 shown in FIG. 10, information “Suzuki **” indicating the name and information “150426” indicating the examination card number are registered and displayed for the patient PT. Enter the 2nd medical examination room (main building 3F). Time of entry 10:30 ”, audio information“ Guide 1 ”, vibration information“ Vibration pattern 1 ”, output mode selection information“ AUTO ”related to the guidance information Is set.

  The guidance information newly set in the guidance information table TB3 is transmitted from the server first communication unit 42 by the guidance information output control unit 49, and the guidance information that has been transmitted is appropriately deleted from the guidance information table TB3. The

  The voice storage area M34 stores data related to a guide tune that can be output as guide voice information, an alarm sound, and the like.

  The guidance information update flag M35 is a flag for determining that the guidance information table TB3 has been updated. The guide information update flag M35 includes a predetermined number of bits and is configured to be able to determine the fact that the guide information table TB3 has been updated and the updated guide information table TB3 by setting a predetermined bit.

(2-3-4-2) Server output control unit 46
The server output control unit 46 generates data to be output (displayed) in the server input / output unit 41 (liquid crystal display) and outputs a drive voltage.

(2-3-4-3) Terminal lending management unit 47
Upon receiving the examination card number notification signal from the automatic issuing machine 20, the terminal lending management unit 47 receives this via the server second communication unit 43, decodes the signal, and acquires the examination card number. Then, the terminal lending management unit 47 refers to the patient information table TB2 and acquires the name of the holder (patient PT) of the diagnosis card cd1 specified from the acquired diagnosis card number.

  In addition, the terminal lending management unit 47 refers to the terminal management information table TB1 stored in the terminal management information storage area M31, and selects the guidance display (issuance guidance display) 10 to be issued by the automatic issuing machine 20. . Then, the terminal lending management unit 47 transmits a signal (connection confirmation signal) to the communication address of the issuance guidance display 10 in order to determine whether or not communication with the selected issuance guidance display 10 is possible. .

  When the terminal lending management unit 47 receives the connection notification signal as a response to the transmitted connection confirmation signal, the terminal lending management unit 47 sends a signal ( Terminal issue instruction signal). At this time, the terminal lending management unit 47 transmits a terminal issuance instruction signal including information for specifying the display storage unit 24 in which the issuance guidance display 10 is stored. Thereafter, the terminal lending management unit 47 updates the terminal management information table TB1.

  If the terminal lending management unit 47 does not receive the connection notification signal as a response to the transmitted connection confirmation signal, the terminal lending management unit 47 refers to the terminal management information table TB1 again and issues other issuance guidance indicators to be issued by the automatic issuing machine 20. 10 is selected. Then, the terminal lending management unit 47 transmits a connection confirmation signal to the communication address of the issuance guidance display 10 so as to determine whether or not communication with the issuance guidance display 10 is possible.

  Further, when the terminal lending management unit 47 receives the terminal collection start signal from the automatic issuing machine 20, the terminal lending management unit 47 receives the guidance display device 10 (collection guidance display device 10) by the holder (patient PT) of the examination card number specified from the signal. ) Is returned and the automatic issuing machine 20 selects the display unit storage unit (collection display unit storage unit) 240 that stores the recovery guide display unit 10. Then, the terminal lending management unit 47 transmits a signal (terminal collection instruction signal) including information for specifying the selected collection display unit accommodating unit 240 to the automatic issuing machine 20. Thereafter, the terminal lending management unit 47 updates the terminal management information table TB1.

(2-3-4-4) Guidance information generation unit 48
The guide information generation unit 48 generates and updates the guide information table TB3 based on the information input via the server input / output unit 41, and stores it in the guide information storage area M33.

(2-3-4-5) Guide information output control unit 49 (output mode determination unit, guide information transmission unit)
When the guide information (display information, audio information, or vibration information) is updated in the guide information table TB3 stored in the guide information storage area M33, the guide information output control unit 49 uses the guide information update flag M35 to update the guide information. Is detected. Then, the guidance information output control unit 49 transmits the guidance information defined in the updated guidance information table TB3 from the server first communication unit 42 to the corresponding guidance display 10.

  At this time, the guidance information output control unit 49 includes the information related to the output mode set in the guidance information table TB3 when the output mode of the guidance information is selected as “MANUAL” in the guidance information table TB3. To send guidance information.

  On the other hand, when the output mode of the guidance information is selected as “AUTO” in the guidance information table TB3, the guidance information output control unit 49 determines the output mode based on the patient information registered in the patient information table TB2. The process to perform (output mode determination process) is executed. And the guidance information output control part 49 transmits guidance information including the information which concerns on the output mode determined by the output mode determination process.

  Specifically, the guidance information output control unit 49 refers to the patient information table TB2 in the output mode determination process, and acquires such data when there is output history information regarding the patient PT notified of the guidance information. If the acquired output history information is data within the last six months, the guidance information output control unit 49 determines the latest output mode in the output history information as the output mode of the guidance information (first determination process). ).

  On the other hand, when there is no output history information regarding the patient PT notified of the guidance information, or when the acquired output history information is not data within the last six months, the guidance information output control unit 49 stores the information in the patient information table TB2. A process of determining an output mode based on the registered patient information (second determination process) is executed.

  In the second determination process, the guidance information output control unit 49 sets the display size to the enlarged size and sets the output volume to the enlarged volume when the age of the patient PT notified of the guidance information is equal to or larger than the reference value Sv1. A process for setting the vibration level to a strong level (first optimization process) is performed. The reference value Sv1 is preset by the system administrator. In the present embodiment, the reference value Sv1 is set to 80 (years).

  In the second determination process, the guidance information output control unit 49 displays a display when the age of the patient PT notified of the guidance information is less than the reference value Sv1 and the visual acuity is less than the reference value Sv2. A process of setting the size to an enlarged size (second optimization process) is performed. The reference value Sv2 is preset by the system administrator. In the present embodiment, the reference value Sv2 is set to 0.1. Here, “visual acuity” refers to static visual acuity measured by, for example, a Landolt ring.

  Further, the guidance information output control unit 49, in the second determination process, when the age of the patient PT notified of the guidance information is less than the reference value Sv1, and when the hearing ability is low (when the hearing tendency tends to occur). Performs a process (third optimization process) for setting the output volume to an enlarged volume. Here, “hearing ability” refers to air conduction hearing ability mainly measured by an audiograph or the like. In addition, “the case where the hearing ability is low” here refers to a case where the air conduction hearing ability of both ears represented by the audiogram is 25 dB or more, for example.

  In the second determination process, the guidance information output control unit 49 is a case where the age of the patient PT notified of the guidance information is less than the reference value Sv1, and the visual acuity is not less than the reference value Sv2 or the hearing ability is not low. Even when the patient's PT to whom the guidance information is notified includes a predetermined disease (specific disease) in the medical condition or medical history, the display size is displayed in an output mode that is assumed to be optimal according to the symptoms of the specific disease. , Processing for switching the output volume and vibration level (fourth optimization processing) is performed. For example, in the fourth optimization process, the guidance information output control unit 49 sets the display size to an enlarged size when diabetes is included in the medical condition of the patient PT or the medical history within the last six months.

  In the output mode determination process, the guidance information output control unit 49 sets the display language of the guidance information (display information) to the nationality of the patient PT when the nationality of the patient PT notified of the guidance information is other than Japan. Accordingly, a process (fifth optimization process) for setting the language assumed to be optimal is performed. For example, when the nationality of the patient PT is an English-speaking country, the guidance information output control unit 49 sets the display language to English.

  The guidance information output control unit 49 has previously set items (display size, output volume, vibration level, and display language) whose settings have not been changed in the second determination process (first optimization process-fifth optimization process). Set to the normal setting state specified. In the normal setting state in the present embodiment, the display size is set to the normal size, the output volume is set to the normal volume, the vibration level is set to the normal level, and the display language is set to Japanese.

(2-3-4-6) Connection determination unit 50
The connection determination unit 50 displays a signal (living confirmation signal) for checking whether or not communication is possible in order to check whether or not communication is possible with the guidance display device 10 being rented. To the device 10 periodically. More specifically, the connection determination unit 50 refers to the terminal management information table TB1 every time the predetermined time t1 elapses, and transmits to the communication address of the guidance display device 10 that is being lent.

  On the other hand, if there is a guidance indicator 10 that does not receive a response signal to the survival confirmation signal, the connection determination unit 50 should notify the system administrator that communication with the guidance indicator 10 is not possible. Then, predetermined display information is generated and requested to the server output control unit 46 to be output at the server input / output unit 41.

  In the present embodiment, the predetermined time t1 is set to 30 seconds. The connection determination unit 50 includes a counter and is configured to be able to measure time.

(2-4) Access point 60
The access point 60 plays a role as a relay device that relays various signals transmitted and received between each guidance display 10 and the management server 40. The access point 60 communicates with the management server 40 and the guidance display device 10 using a predetermined protocol. Each access point 60 is installed on the ceiling or side wall of the target medical facility 1 with a distance from the other access points 60.

(3) Process Flow of Each Part (3-1) Process Flow of Guide Display 10 FIG. 11 is a flowchart showing an example of a process flow of the guide display 10. The guidance display device 10 performs processing in the flow as shown in the following steps S101 to S108. Note that the following processing flow can be changed as appropriate, and the processing order may be changed within a range where no contradiction occurs, or the processing may be deleted or added.

  In step S101, the guidance display 10 proceeds to step S103 when the connection confirmation signal is not received (that is, in the case of NO). On the other hand, if a connection confirmation signal is received (ie, YES), the process proceeds to step S102.

  In step S <b> 102, the guidance display 10 transmits a connection notification signal as a response to the received connection confirmation signal to the management server 40. Thereafter, the process proceeds to step S103.

  In step S103, the guidance display 10 proceeds to step S105 if it does not receive a survival confirmation signal (ie, NO). On the other hand, if a survival confirmation signal is received (ie, YES), the process proceeds to step S104.

  In step S <b> 104, the guidance display 10 transmits a response signal as a response to the survival confirmation signal to the management server 40. Thereafter, the process proceeds to step S105.

  In step S105, the guidance display 10 returns to step S101 when the guidance information is not received (that is, in the case of NO). On the other hand, when the guidance information is received (that is, in the case of YES), the process proceeds to step S106.

  In step S106, the guidance display 10 outputs the guidance information in the output mode (display size, output volume and vibration level) specified in the information received together with the guidance information (that is, the display information is displayed and the voice information is displayed). And vibrate based on vibration information). Thereafter, the process proceeds to step S107.

  In step S107, the guidance display 10 returns to step S101 when the confirmation input key 15 is not input (that is, in the case of NO). On the other hand, when the confirmation input key 15 is input (that is, in the case of YES), the process proceeds to step S108.

  In step S108, the guidance display 10 receives the input of the confirmation input key 15 and stops outputting the voice information and stops the vibration. Then, it returns to step S101.

(3-2) Process Flow of Management Server 40 FIGS. 12 and 13 are flowcharts showing an example of the process flow of the management server 40. For example, the management server 40 executes processing in a flow as shown in steps S201 to S228 shown in FIGS. Note that the processes in steps S201 to S211 and steps S223 to S228 are shown in FIG. The processes in steps S209 and S212 to S222 are shown in FIG. The output mode determination process is shown in steps S210 to S222.

  The following processing flow can be changed as appropriate, and the order of processing may be changed within a range in which no contradiction occurs, and processing may be deleted or added.

  In step S201 (FIG. 12), the management server 40 proceeds to step S203 when there is no information to be output in the server input / output unit 41 (that is, in the case of NO). On the other hand, when there is information to be output in the server input / output unit 41 (that is, in the case of YES), the process proceeds to step S202.

  In step S <b> 202, the management server 40 outputs information to be output from the server input / output unit 41. Then, it progresses to step S203.

  In step S203, if the management server 40 does not receive the diagnosis card number notification signal (ie, NO), the management server 40 proceeds to step S207. On the other hand, when the examination card number notification signal is received (that is, in the case of YES), the process proceeds to step S204.

  In step S204, the management server 40 refers to the terminal management information table TB1 and selects the issue guidance indicator 10 to be issued by the automatic issuer 20. Then, the management server 40 transmits a connection confirmation signal to the communication address of the issuance guide display 10 in order to determine whether or not communication with the selected issuance guidance display 10 is possible. Thereafter, the process proceeds to step S205.

  In step S205, if the management server 40 does not receive a connection notification signal as a response to the connection confirmation signal (ie, NO), the management server 40 returns to step S204. On the other hand, when the connection notification signal is received (that is, in the case of YES), the process proceeds to step S206.

  In step S <b> 206, the management server 40 transmits a terminal issue instruction signal to the automatic issuing machine 20 in order to issue the guidance display device 10 that is the transmission source of the received connection notification signal. Moreover, the management server 40 updates the terminal management information table TB1. Thereafter, the process proceeds to step S207.

  In step S207, if the guidance information table TB3 has not been updated (that is, new guidance information has not been generated) (that is, if NO), the management server 40 proceeds to step S223. On the other hand, if the guide information is updated (that is, new guide information is generated) (that is, if YES), the process proceeds to step S208.

  In step S208, if the output mode selection information is not set to “AUTO” (that is, set to “MANUAL”) in the guidance information table TB3 (ie, “NO”), the management server 40 performs step The process proceeds to S209. On the other hand, if the output mode selection information is set to “AUTO” in the guidance information table TB3 (ie, YES), the process proceeds to step S210.

  In step S209 (FIG. 13), the management server 40 includes the guidance information 10 that is lent to the patient PT with the updated guidance information including the information relating to the output mode set in the guidance information table TB3. Send to. After transmitting the guide information, the management server 40 deletes the guide information transmitted from the corresponding guide information table TB3. Thereafter, the process proceeds to step S223.

  In step S210 (FIG. 12), the management server 40 executes output mode determination processing. Specifically, the management server 40 refers to the patient information table TB2, and the predetermined output history information is not registered in the patient information table TB2 regarding the patient PT that is the notification target of the guidance information (that is, the output history information is not stored). If it does not exist or the output history information is not data within the last six months) (that is, if NO), the process proceeds to step S212 and the second determination process is executed. On the other hand, for the patient PT that is the notification target of guidance information, when predetermined output history information is registered in the patient information table TB2 (that is, output history information within the last six months exists) (that is, YES) ), The process proceeds to step S211 and the first determination process is executed.

  In step S211, the management server 40 executes a first determination process. That is, the management server 40 determines the latest output mode in the output history information as the output mode of the guidance information in response to the output history information within the latest six months existing in the patient information table TB2. The management server 40 transmits the updated guidance information including information regarding the determined output mode to the corresponding guidance display 10. After transmitting the guide information, the management server 40 deletes the guide information transmitted from the corresponding guide information table TB3. Thereafter, the process proceeds to step S223.

  In step S212 (FIG. 13), the management server 40 refers to the patient information table TB2, and if the age is less than the reference value Sv1 with respect to the patient PT to be notified of the guidance information (ie, NO), the management server 40 performs the step The process proceeds to S214. On the other hand, regarding the patient PT who is the notification target of the guidance information, when the age is the reference value Sv1 or more (that is, YES), the process proceeds to step S213.

  In step S213, the management server 40 executes the first optimization process in the second determination process. That is, the guidance information output control unit 49 sets the display size to the enlarged size, sets the output volume to the enlarged volume, and sets the vibration level to the strong level as the guidance information output mode. Thereafter, the process proceeds to step S220.

  In step S214, the management server 40 refers to the patient information table TB2, and proceeds to step S216 if the visual acuity is greater than or equal to the reference value Sv2 for the patient PT that is the notification target of guidance information (ie, NO). On the other hand, when the visual acuity is less than the reference value Sv2 for the patient PT that is the notification target of the guidance information (ie, YES), the process proceeds to step S215.

  In step S215, the management server 40 executes the second optimization process in the second determination process. That is, the guidance information output control unit 49 sets the display size to the enlarged size as the display mode of the display information. Thereafter, the process proceeds to step S216.

  In step S216, the management server 40 refers to the patient information table TB2, and proceeds to step S218 when hearing is normal (ie, NO) for the patient PT that is the notification target of guidance information. On the other hand, if the hearing ability of the patient PT that is the notification target of the guidance information is low (that is, YES), the process proceeds to step S217.

  In step S217, the management server 40 executes the third optimization process in the second determination process. That is, the guidance information output control unit 49 sets the output volume to the expanded volume as the output mode of the audio information. Thereafter, the process proceeds to step S218.

  In step S218, the management server 40 refers to the patient information table TB2, and the patient PT that is the notification target of the guidance information is not registered in the medical condition or the medical history within the last six months that corresponds to the specific disease ( That is, in the case of NO), the process proceeds to step S220. On the other hand, regarding the patient PT that is the notification target of the guidance information, if a medical condition or a medical history within the last six months has been registered (ie, YES), the process proceeds to step S219.

  In step S219, the management server 40 executes the fourth optimization process in the second determination process. That is, the guidance information output control unit 49 switches the display size, output volume, and vibration level to an output mode that is assumed to be optimal according to the symptoms of the specific disease. Thereafter, the process proceeds to step S220.

  In step S220, the management server 40 proceeds to step S222 when the nationality registered in the patient information table TB2 is Japan (ie, NO) regarding the patient PT that is the notification target of the guidance information. On the other hand, if the nationality registered in the patient information table TB2 is other than Japan regarding the patient PT that is the notification target of the guidance information (ie, YES), the process proceeds to step S221.

  In step S221, the management server 40 executes the fifth optimization process in the second determination process. That is, the guidance information output control unit 49 sets the display language of the display information to a language that is assumed to be optimal according to the nationality of the patient PT. Thereafter, the process proceeds to step S222.

  In step S222, the management server 40 transmits the updated guidance information including the information related to the output mode determined in the second determination process to the guidance display device 10 lent to the patient PT. After transmitting the guide information, the management server 40 deletes the guide information transmitted from the corresponding guide information table TB3. Thereafter, the process proceeds to step S223.

  In step S223 (FIG. 12), when the management server 40 does not receive the terminal collection start signal (that is, in the case of NO), the management server 40 proceeds to step S225. On the other hand, when the terminal collection start signal is received (that is, in the case of YES), the process proceeds to step S224.

  In step S224, the management server 40 grasps that the guidance display device 10 (collection guidance display device 10) has been returned by the received terminal collection start signal, and refers to the terminal management information table TB1 to automatically issue the machine 20 , The display unit storage unit (collection display unit storage unit) 240 that stores the collection guide display unit 10 is selected, and a terminal collection instruction signal is transmitted to the automatic issuing machine 20. In addition, the management server 40 identifies the return card of the returner from the received terminal collection start signal and updates the terminal management information table TB1. Thereafter, the process proceeds to step S225.

  In step S225, the management server 40, when there is no guidance display 10 that has passed the predetermined time t1 since the last survival confirmation signal is transmitted among the rented guidance displays 10 (that is, in the case of NO). Advances to step S227. On the other hand, when there is such a guidance indicator 10 (that is, in the case of YES), the process proceeds to step S226.

  In step S226, the management server 40 transmits a survival confirmation signal to the rented guidance display device 10 for which the predetermined time t1 has elapsed since the last survival confirmation signal was transmitted. Thereafter, the process proceeds to step S227.

  In step S227, when the management server 40 receives the response signal (that is, in the case of YES), the management server 40 returns to step S201. On the other hand, when the response signal for the transmitted survival confirmation signal is not received (that is, in the case of NO), the process proceeds to step S228.

  In step S228, if there is a rented guidance display 10 that does not receive a response signal to the transmitted survival confirmation signal for a predetermined time, the management server 40 identifies the identification information (device ID) of the guidance display 10 concerned. ) And information (name, examination card number, etc.) related to the patient PT who is a loanee of the guidance display device 10 is displayed on the server input / output unit 41 to notify the system administrator. Thereafter, the process returns to step S201.

(4) Various functions of guidance system 100 In guidance system 100, the following functions are realized.

(4-1) Guidance Information Output Mode Optimization Function In the guidance system 100, when guidance information is output on the guidance display 10, it is assumed to be optimum according to the characteristics of the patient PT that is the notification target of guidance information. The guide information is output in the output mode.

  That is, in the guidance system 100, by setting the output mode selection information to “MANUAL” in the guidance information table TB3 and setting the output mode such as the display size, the output volume, the vibration level, and the display language, The output mode of guidance information can be arbitrarily set individually.

  When the output mode selection information is set to “AUTO” in the guidance information table TB3, the management server 40 executes the output mode determination process (first determination process or second determination process) and notifies the guide information. The output mode assumed to be optimal for the target patient PT is automatically determined.

  In the output mode determination process, when output history information within the last six months is registered in the patient information table TB2, the first determination process is executed, and the latest output mode is determined as the output mode of the guidance information. The guidance information is output in such an output manner. As a result, when new output history information exists in the patient PT, guidance information is output in such an output mode, and it is assumed to be optimal while suppressing the complexity of processing related to output mode determination. The output mode is selected.

  Further, in the output mode determination process, when the output history information within the latest six months is not registered in the patient information table TB2, the second determination process is executed. In the second determination process, if the age of the patient PT who is notified of the guidance information is equal to or greater than the reference value Sv1, the display size is set to the enlarged size, the output volume is set to the enlarged volume, and the vibration level is a strong level. (First optimization process).

  With the first optimization process, guidance is provided with a display size, an enlarged volume, and a strong vibration level when the guidance information is notified to an elderly patient PT who tends to be lower than the younger in terms of visual acuity, hearing, and vibration detection. Information is output. As a result, guidance information is output to an elderly patient PT in a manner that is easy to read, hear, and sense. That is, even when the patient PT who is the notification target of guidance information is elderly, the notified guidance information is easily transmitted.

  Further, in the second determination process, when the output history information within the last six months is not registered in the patient information table TB2, and the age of the patient PT notified of the guidance information is not equal to or greater than the reference value Sv1, the patient PT Is smaller than the reference value Sv2, the display size is set to the enlarged size (second optimization process).

  FIG. 14 is a schematic diagram illustrating an example of an output mode of display information on the guidance display device 10 when the display size is set to an enlarged size by the second optimization process or the like. In FIG. 14, the size of characters and figures is displayed larger than the output mode of display information in FIG. 3 (when the display size is a normal size). By the second optimization process, display information is displayed in an easy-to-read manner for the patient PT with weak visual acuity. That is, the notified guide information is easily transmitted even when the visual acuity of the patient PT who is the notification target of the guide information is weak.

  Further, in the second determination process, when the output history information within the last six months is not registered in the patient information table TB2, and the age of the patient PT notified of the guidance information is not equal to or greater than the reference value Sv1, the patient PT Output volume is set to an enlarged volume (third optimization process).

  By the third optimization process, voice information is output in a manner that is easy to hear for the patient PT with weak hearing ability. That is, even when the hearing ability of the patient PT who is the notification target of the guidance information is weak, the notified guidance information is easily transmitted.

  Further, in the second determination process, when the output history information within the last six months is not registered in the patient information table TB2, the age of the patient PT notified of the guidance information is not equal to or higher than the reference value Sv1, and Even when the visual acuity is not less than the reference value Sv2 or when the hearing is not low, when a specific disease is included in the medical condition or medical history, an output mode that is assumed to be optimal according to the symptoms of the specific disease is displayed. The size, output volume, and vibration level are switched (fourth optimization process).

  By the fourth optimization process, the guide information is output in an output mode that is easy to detect for the patient PT corresponding to the specific disease. That is, even when the patient PT who is the notification target of the guidance information corresponds to a specific disease in which the guidance information is difficult to detect, the notified guidance information is easily transmitted.

  Further, in the second determination process, when the output history information within the last six months is not registered in the patient information table TB2, and the nationality of the patient PT to whom the guide information is notified is other than Japan, the guide information ( The display language of display information) is set to a language that is assumed to be optimal according to the nationality of the patient PT (fifth optimization process).

  FIG. 15 is a schematic diagram showing an example of an output mode of display information on the guidance display 10 when the display language is set to English by the fifth optimization process or the like. In FIG. 15, the display information is written in English. With the fifth optimization process, display information is displayed in a display language that is assumed to be readable by the patient PT whose language is other than Japanese. That is, even when the nationality of the patient PT who is the notification target of the guidance information is other than Japan, the notified guidance information is easily transmitted.

(4-2) Guide Information Transmission Promotion Function When the guide information is output on the guide display 10, a guide tune as voice information is output according to the setting. Such a guide tune may allow the patient PT to intuitively determine the content of the guide information. For example, when outputting the guidance information, the patient PT is notified of the guidance information by outputting the guidance music corresponding to the section that the patient PT to be notified receives together with the guidance information of the display information and the vibration information. It will be easier to grasp that. In addition, for example, guidance information set according to the type of guidance information, such as guidance information informing that the scheduled time for consultation has been approached or guidance information for prompting settlement, is output together with the guidance information of display information and vibration information. Thus, the patient PT can easily grasp the content of the notified guidance information. Thus, the patient PT can intuitively determine the content of the guidance information by causing the guidance display 10 to output the guidance music in association with a predetermined use or place.

(4-3) Business communication transmission promotion function In addition, the staff of the target medical facility 1 recognizes business communication based on the output guide music by outputting the guide music according to the situation on the guidance display 10. Is possible. For example, by outputting a predetermined guide music from the guidance display device 10 where the patient PT has been lost, the staff can grasp that the guidance display device 10 as the output source is lost, and the time and labor involved in the search are suppressed. Is done. In addition, by outputting a predetermined guide music on the guidance display 10 possessed by the patient PT assumed to be at a loss of the destination, the staff grasps that the patient PT is at a loss of the destination, and the patient PT Can be guided.

  In this way, it is possible to perform business communication with the staff of the target medical facility 1 by associating the guide music with the predetermined business communication and causing the guidance display device 10 to output it.

(5) Features of the guidance system 100 (5-1)
According to the guidance system 100 according to the above-described embodiment, notification of guidance information can be performed with high accuracy.

  That is, in a conventional guidance information notification system in which guidance information indicating an order, a destination, etc. is given to a patient in real time by an information processing terminal lent to the patient at a medical facility, when the guidance information is notified The output mode of the information processing terminal is common to each patient, and no output is performed in consideration of the characteristics of the patient to be notified when the guide information is notified. For this reason, there is a possibility that some patients cannot recognize the output guidance information when the guidance information is notified at the lent information processing terminal, and there is a concern that the system may not function effectively.

  In this regard, in the guidance system 100, the management server 40 includes a server storage unit 45 that stores patient information of the patient PT, and the guidance display 10 distributed to the patient PT includes the first network NW1 and the second network NW2. A display communication unit 17 that receives the guidance information transmitted from the management server 40 via the management information, and a guidance information output unit 11 that outputs the guidance information in an output mode according to the patient information of the patient PT that is the notification target of the guidance information; , Including. Thereby, when notifying guidance information with respect to patient PT, the output mode in guidance indicator 10 is variable according to the characteristic of each patient PT. That is, based on the patient information of the patient PT, it is possible to notify the guide information in an output manner according to the individual state of the patient PT. For this reason, when guidance information is notified in the guidance display 10, the situation where the notification target patient PT cannot recognize the output guidance information and the system does not function effectively is suppressed. That is, the guidance information can be notified with high accuracy.

(5-2)
In the guidance system 100 according to the above-described embodiment, the guidance information output unit 11 includes a guidance information display unit 12 that displays display data generated as guidance information. The guidance information display unit 12 is a notification target of guidance information. The display data is enlarged and displayed according to patient information of a certain patient PT.

  Thereby, the size of display data is variable according to the visual acuity of patient PT at the time of guidance information output in guidance information display part 12. That is, it is possible to notify the guide information with a display size corresponding to the visual acuity state of each patient PT. For this reason, when the guidance information is notified on the guidance display 10, even if the patient PT to be notified has weak vision, the guidance information being output cannot be recognized and the system does not function effectively. The situation is suppressed.

(5-3)
In the guidance system 100 according to the above embodiment, the guidance information output unit 11 includes a guidance voice output unit 13 that outputs voice information (voice data) generated as guidance information, and the guidance voice output unit 13 includes guidance information. In accordance with the patient information of the patient PT who is the subject of notification, the output volume is enlarged and output.

  Thereby, at the time of the guidance information output in the guidance audio | voice output part 13, the output volume is variable according to the hearing ability of patient PT. That is, it is possible to notify the guidance information at an output volume corresponding to the hearing state of each patient PT. For this reason, when the guidance information is notified on the guidance display 10, even if the hearing ability of the patient PT to be notified is weak, the outputted guidance information cannot be recognized and the system does not function effectively. The situation is suppressed.

(5-4)
In the guidance system 100 according to the above-described embodiment, the guidance information output unit 11 includes the vibration unit 14 that vibrates based on the vibration information generated as the guidance information, and the vibration unit 14 is a patient PT that is a notification target of the guidance information. The vibration level is expanded according to the patient information.

  Thereby, at the time of guidance information output in the vibration part 14, the amount of vibration is variable according to the vibration perception ability of the patient PT. That is, it is possible to notify the guide information with the vibration amount according to the state of the vibration perception ability of each patient PT. For this reason, when the guidance information is notified on the guidance display 10, even if the vibration perception ability of the patient PT to be notified is weak, the outputted guidance information cannot be recognized, and the system is effective. The situation that does not work is suppressed.

(5-5)
In the guidance system 100 according to the above embodiment, the patient information is information including one or more information among the age, visual acuity, hearing ability, medical condition, medical history, nationality, and gender of the patient PT. Thereby, at the time of the guidance information output in the guidance indicator 10, it is possible to select the output mode flexibly according to the wide characteristics of the patient PT. Therefore, the guidance information can be notified with high accuracy, and the versatility and convenience of the system are excellent.

(5-6)
In the guidance system 100 according to the above-described embodiment, the patient information is generated based on information described in the patient PT chart. Thereby, at the time of the guidance information output in the guidance indicator 10, it becomes possible to select an output mode according to the most recent state of each patient PT. Therefore, the guidance information can be notified with high accuracy, and the versatility and convenience of the system are excellent.

(5-7)
In the guidance system 100 according to the above embodiment, the management server 40 stores the output history information for each patient PT in the server storage unit 45, and when the guidance information output control unit 49 transmits the guidance information, the notification target patient. The output mode is determined based on the output history information corresponding to the PT, and information including the determined output mode is transmitted. And the guidance information output part 11 of the guidance display 10 is outputting guidance information in the output aspect contained in the received information.

  Thereby, at the time of the guidance information output in the guidance indicator 10, an output mode is selected according to the most recent state of each patient PT. Therefore, the guidance information can be notified with high accuracy, and the versatility and convenience of the system are excellent.

(5-8)
In the guidance system 100 according to the above-described embodiment, the management server 40 stores guide music assigned to the guide information notified to the patient PT in the server storage unit 45, and the guide information output control unit 49 includes guidance music including the guide music. Sending information.

  Thereby, it is possible to output a guide tune when the guide information is output on the guide display 10. As a result, the patient PT can intuitively determine the content of the guidance information. Therefore, the guidance information can be notified with high accuracy, and the versatility and convenience of the system are excellent.

(5-9)
In the guidance system 100 according to the above-described embodiment, the guidance tune is output from the guidance indicator 10 so as to function as a communication medium for business communication to the staff working at the target medical facility 1. As a result, by outputting a guidance song according to the situation on the guidance display 10, the staff working at the target medical facility 1 can recognize the business communication based on the outputted guidance song. Therefore, the guidance information can be notified with high accuracy, and the versatility and convenience of the system are excellent.

(6) Modification Examples The guidance system 100 of the above embodiment can be appropriately modified as shown in the following modification examples. Each modification may be applied in combination with another modification as long as no contradiction occurs.

(6-1) Modification A
In the above-described embodiment, two types of normal size and enlarged size are defined as output modes of display information (variations of display size), and normal volume and enlarged volume are selected as output modes of audio information (variations of output volume). There are two types of vibration information output modes (vibration level variations): normal level and strong level. That is, each output mode of the guidance information is configured to be switchable in two stages.

  However, the guidance information output mode is not necessarily limited to two stages, and may have three or more variations. For example, three types of display information output modes (display size variations), a reduced size, a normal size, and an enlarged size, may be defined, and other variations may be added. Further, for example, three types of reduced volume, normal volume, and expanded volume may be defined as output modes of audio information (variations of output volume), and other variations may be added. In addition, for example, three types of vibration information output modes (vibration level variations) may be defined: a weak level, a normal level, and a strong level, and other variations may be added.

  Then, as in the above embodiment, an optimal output mode may be selected from among three or more variations so that the guidance information is output in an output mode according to patient information. In such a case, the display size of the display information is enlarged or reduced according to the patient information of the patient PT who is the notification target of the guidance information, the output volume of the audio information is enlarged or reduced, and the vibration is output. The vibration level of information is enlarged or reduced and output. In this regard, the more the output mode (variation) of the guidance information is, the more the guidance information can be notified in a more optimal output mode according to the individual state of the patient PT. The situation in which the guidance information is not recognized by the patient PT to be notified is further suppressed, and the guidance information can be notified more accurately.

(6-2) Modification B
In the above embodiment, the guidance information output unit 11 of the guidance display 10 includes the guidance information display unit 12, the guidance voice output unit 13, and the vibration unit 14. However, all of these elements are not necessarily required as elements included in the guidance information output unit 11 of the guidance display 10. Any one of the guidance information display unit 12, the guidance voice output unit 13, and the vibration unit 14 may be used. It can be omitted as appropriate. Further, the elements included in the guidance information output unit 11 of the guidance display 10 are not necessarily limited to these, and other elements may be included together with them or instead of any / all of them.

  For example, the guidance information output unit 11 of the guidance display 10 may include a light emitting unit such as a backlight or an LED light that can be switched between luminance, blinking, and lighting according to the supply voltage. In this case, the management server 40 determines the luminance in the light emitting unit according to the characteristics of the patient PT that is the notification target of the guidance information based on the patient information or the output history information, and transmits the guidance information to the guidance display device 10. In this case, by transmitting information including the luminance (light emission data) determined as the output mode in the light emitting unit, the light emitting unit can be blinked or turned on with the optimal luminance for the patient PT in the guidance display 10. . That is, in the light emitting unit, it is possible to display the light emission data with the luminance increased or decreased according to the patient information of the patient PT who is the notification target of the guidance information.

  This further suppresses the situation where the notification information is not recognized by the notification target patient PT even when the notification target patient PT has a characteristic in visual acuity when the guidance information is notified on the guidance display 10. Is done.

(6-3) Modification C
In the above embodiment, the guide information output control unit 49 of the management server 40 determines the output mode of the guide information. That is, the “output mode determination unit” that determines the output mode of the guidance information is included in the management server 40. However, the “output mode determination unit” is not necessarily included in the management server 40 and may be arranged in the guidance display device 10.

  In such a case, the guidance display 10 accesses the server storage unit 45 of the management server 40 via the first network NW1 and the second network NW2, and executes an output mode determination process based on the information acquired from the patient information table TB2. The guidance information may be output in the determined output mode. Even in such a configuration, when notifying the patient PT of the guidance information, the output mode in the guidance display 10 is variable according to the characteristics of each patient PT, and the patient PT is in an individual state based on the patient information. It is possible to notify the guidance information in a corresponding output mode. For this reason, when guidance information is notified in the guidance display 10, the situation where the notification target patient PT cannot recognize the outputted guidance information and the system does not function effectively is suppressed. That is, it is possible to accurately notify the guide information.

(6-4) Modification D
In the above embodiment, the audio information includes two types of guide music and alarm. However, the voice information may include other variations. For example, a message voice that reads out the content of the display information by voice may be included. As a result, the content of the display information can be accurately transmitted even to the patient PT with extremely weak visual acuity. For this reason, when the guidance information is notified on the guidance display 10, the situation where the notification target patient PT cannot recognize the outputted guidance information and the system does not function effectively is further suppressed, and the guidance information Notifications can be made more accurately.

  In addition, by setting the guide tune to be output as voice information according to the output timing such as morning, noon, night, or season, additional information is transmitted to the patient PT and a relaxation effect is produced. This makes it possible to increase the versatility and convenience of the system.

(6-5) Modification E
In the above embodiment, the case where the guidance information is displayed in English has been described as an example of the case where the display language of the display information is changed from Japanese to another language (see FIG. 15). However, the display language other than Japanese for displaying the guidance information is not particularly limited to English, and may be any other language. For example, when the nationality of the patient PT registered in the patient information table TB2 is Chinese and there is a high probability that the language used is Chinese, the display language of the display information is changed from Japanese to Chinese in the fifth optimization process. By switching to, guidance information can be notified more accurately.

(6-6) Modification F
In the above embodiment, the reference value Sv1 is set to 80 (years). However, the reference value Sv1 is not limited to this, and can be changed as appropriate according to the installation environment and design specifications. For example, the reference value Sv1 may be set to 60 (years old) or 90 (years old).

(6-7) Modification G
In the above embodiment, the reference value Sv2 is set to 0.1. However, the reference value Sv2 is not limited to this, and can be changed as appropriate according to the installation environment and design specifications. For example, the reference value Sv2 may be set to 0.01 or set to 0.3.

(6-8) Modification H
In the above embodiment, in the output mode determination process, the management server 40 executes the first determination process when there is output history information within the last six months in the patient information table TB2 (that is, the output history) The latest output mode of information was determined as the output mode of guidance information).

However, the conditions for performing the first determination process can be changed as appropriate. For example, the management server 40 may execute the first determination process when there is output history information within the last 3 months or within 12 months in the patient information table TB2. In addition, when there is output history information in the patient information table TB2, the management server 40 may execute the first determination process regardless of the timing of the output history information.

(6-9) Modification I
In the above embodiment, the management server 40 refers to the patient information table TB2 in the second determination process, and the patient PT that is the notification target of the guidance information corresponds to the specific disease in the medical condition or the medical history within the last six months. Is registered, that is, the display size, output volume, and vibration level have been switched to an output mode that is assumed to be optimal according to the symptoms of the specific disease. ).

  However, the conditions for performing the fourth optimization process can be changed as appropriate. For example, in the patient information table TB2, in the patient information table TB2, the management server 40 has a case where a disease corresponding to a specific disease is registered in a medical condition or a medical history within the last 3 months or 12 months with respect to the patient PT. May execute the fourth optimization process. In addition, when the patient information table TB2 registers a disease corresponding to the specific disease as the medical history, the management server 40 may execute the fourth optimization process regardless of the time.

(6-10) Modification J
In the above embodiment, the guidance information display unit 12 has electronic paper such as an electrophoresis system. However, the present invention is not limited to this, and the guidance information display unit 12 may have other types of electronic paper such as an electronic powder fluid method, a liquid crystal method, and an electrowetting method.

  In addition, the guidance information display unit 12 may include a liquid crystal display unit including a backlight and a liquid crystal unit that operates when supplied with a driving voltage, instead of the electronic paper. In such a case, the display controller 18 may be configured to control the operation of the liquid crystal and the lighting of the backlight.

(6-11) Modification K
In the embodiment described above, the guidance system 100 is applied to a medical facility (target medical facility 1) such as a hospital or a medical center. However, the environment to which the guidance system 100 is applied is not necessarily limited to medical facilities, and can be applied to any facility that provides services to visitors. For example, the guidance system 100 is applicable to, for example, restaurants, stores that sell goods, stores that provide various services, or public facilities such as libraries and government offices.

(6-12) Modification L
In the above embodiment, any of the units (45 to 50) included in the server control unit 44 of the management server 40 is not necessarily arranged in the management server 40 as long as it is arranged in a communicable manner. These may be arranged in another unit (for example, the automatic issuing machine 20) or may be arranged independently. In addition, any of the units (45 to 50) included in the server control unit 44 of the management server 40 may be arranged in a remote place away from the target medical facility 1 as long as it is arranged in a communicable manner. .

(6-13) Modification M
In the above embodiment, the guidance display device 10 is stored in the automatic issuing machine 20, and the patient PT issues the guidance display device 10 when the patient PT inserts the diagnosis card cd1, and the patient PT inputs the guidance display device 10. As a result, the guidance display 10 was collected. However, the guidance indicator 10 is not necessarily stored in the automatic issuing machine 20 and may be stored in a storage provided separately from the automatic issuing machine 20. Further, the guidance display device 10 is not necessarily issued or collected by the automatic issuing machine 20, and may be issued by being directly provided to the patient PT by a staff or the like in the target medical facility 1, for example. You may collect | recover by returning directly to the said staff etc. from PT.

(6-14) Modification N
In the above embodiment, the automatic issuing machine 20 accommodates a plurality (128 pieces) of the guidance display 10. However, the number of the guidance display devices 10 accommodated in the automatic issuing machine 20 is not particularly limited, and can be changed as appropriate.

  Further, the number of automatic issuing machines 20 installed in the target medical facility 1 is not necessarily a plurality, and may be one.

(6-15) Modification O
In the above embodiment, regarding the output of the guidance information on the guidance display 10, the output mode is determined based on the patient information of the patient PT in the patient information table TB2. That is, the output mode in the guidance display 10 is automatically determined. On the other hand, depending on the patient PT, there may be a case where it is desired to arbitrarily set the output mode regardless of patient information such as age, medical condition, or medical history.

  For example, depending on the patient PT, even when the age is the reference value Sv1 or more, a case where the perception ability of the guidance information is not different from that of a young healthy person is assumed. In such a case, there may be a case where the patient PT does not want the display size to be set to the enlarged size, the output volume to be set to the enlarged volume, and the vibration level to be set to the strong level by the first optimization process. Further, for example, depending on the patient PT, there may be a case where it is not desired to output audio information or vibration information.

  In view of such a case, the guidance system 100 may be configured such that the patient PT who is notified of the guidance information can arbitrarily set the output mode of the guidance information on the guidance display 10.

  For example, as shown in FIG. 16 or FIG. 17, the guidance display 10 or the automatic issuing machine 20 is provided with an output mode setting input key (19/27) for selecting an output mode, and via the output mode setting input key. The input information is sent to the management server 40, and the management server 40 (guidance information output control unit 49) is configured to determine the output mode of the guidance information for the corresponding patient PT based on the sent information. May be. Further, when there is no input information in the output mode setting input key, the output mode may be determined by the processing flow as shown in FIGS. 12 and 13 as in the above embodiment.

  By configuring the guidance system 100 in this way, it becomes possible for the patient PT to arbitrarily determine the output mode of guidance information for himself / herself, which further improves convenience in operation.

(6-16) Modification P
In the above embodiment, each patient PT is issued with the guidance display 10 by inserting the examination card cd1 in the automatic issuing machine 20, but the examination card returned at the time of issuing the guidance display 10 in each automatic issuing machine 20 No particular consideration was given to how to cope with cd1 being forgotten by patient PT. Further, in each automatic issuing machine 20, it is assumed that a piece of paper on which predetermined information such as a reception slip is issued together with the guidance display 10, but such a piece of paper may be forgotten by the patient PT. .

  In this regard, if the automatic issuing machine 20 forgets to remove the examination card cd1 or a piece of paper, predetermined information is displayed on the issuing machine display unit 21 so as to notify the patient PT of the forgetting to remove such a card or not shown. It is conceivable to output a predetermined sound via the sound output unit. However, in the case of such a method, there may be a case where the notification content is not properly transmitted when the patient PT who is the subject of forgetting is already away from the automatic issuing machine 20 at the time of notification. In addition, it is conceivable to notify the patient PT, who is the subject of forgetting, by broadcasting in the hall, but according to such a method, the staff is forced to work and becomes a burden.

  Therefore, when the automatic issuing machine 20 is forgotten to be taken, the issued guidance display device 10 may output information for notifying the patient PT that the forgetting has occurred.

  In such a case, for example, after the guidance display device 10 is issued in the automatic issuing machine 20, the diagnosis card cd1 continues to be detected by the diagnosis card detection sensor even after a predetermined time has elapsed, or a sensor that detects the issued paper piece When a piece of paper continues to be detected, the issuer control unit 26 transmits a predetermined signal to the management server 40 to notify that forgetting has occurred. At this time, the issuing machine control unit 26 also transmits information specifying the examination card number of the patient PT who is the subject of forgetting.

  The management server 40 that has received the signal from the issuing machine control unit 26 identifies the patient PT that is the subject of forgetting based on the received examination card number and lends the patient PT based on the terminal management information table TB1. The guidance display 10 that is present is specified. Then, the management server 40 newly sets and registers predetermined display information, audio information, and vibration information in the guidance information table TB3 corresponding to the patient PT to notify the patient PT that the user has forgotten to take the registered display. Information, voice information, or vibration information is transmitted to the specified guidance display 10 to output the information. At this time, the information regarding the receiving location of the forgotten medical card cd1 and the piece of paper may be output together.

  By configuring the automatic issuing machine 20 and the management server 40 so as to execute such processing, even when the automatic issuing machine 20 forgets to remove the examination card cd1 or a piece of paper, the patient PT who is the subject of the forgetting to take is removed. As long as the issued guidance display 10 is received, information notifying the user that the user has forgotten to be taken is automatically output from the guidance display 10 so that the patient PT can grasp the forgetting to take it. Therefore, the convenience and versatility of the system are further improved.

  The present invention is applicable to a guidance information notification system.

1: Target medical facility 10: Guidance indicator 10a: Indicator casing 11: Guidance information output unit (output unit)
12: Guidance information display part (display part)
13: Guidance voice output unit (voice output unit)
14: Vibration unit 15: Confirmation input key 16: Power storage unit 17: Display communication unit (wireless communication unit)
18: Display control unit 20: Automatic issuing machine 40: Management server 41: Server input / output unit 42: Server first communication unit 43: Server second communication unit 44: Server control unit 45: Server storage unit (personal information storage unit) , Output history storage unit, guide song storage unit)
46: Server output control unit 47: Terminal lending management unit 48: Guidance information generation unit 49: Guidance information output control unit (output mode determination unit, guidance information transmission unit)
50: Connection determination unit 60: Access point 100: Guidance system 161: Charging connection terminal 181: Display storage unit 182: Display control unit 183: Audio output control unit 184: Vibration control unit 185: Signal input unit 186: Signal generation Unit 187: Signal output unit NW1: First network NW2: Second network (communication network)
NW3: Third network PT: Patient TB1: Terminal management information table TB2: Patient information table TB3: Guidance information table cd1: Examination card

JP 2002-41652 A

Claims (10)

An information processing terminal distributed to a patient in a hospital;
A management server connected to a communication network in a manner capable of communicating with the information processing terminal;
With
The management server includes a personal information storage unit that stores personal information of the patient, a guidance information generation unit that generates guidance information to be notified to the patient, and a guidance information transmission unit that transmits the guidance information,
The information processing terminal includes a wireless communication unit that receives the guidance information transmitted from the management server via the communication network, and an output mode according to the personal information of the patient that is a notification target of the guidance information. An output unit for outputting the guidance information,
Guide information notification system. The output unit includes a display unit that displays display data generated as the guidance information.
The display unit displays the display data enlarged or reduced according to the personal information of the patient who is the notification target of the guidance information.
The guidance information notification system according to claim 1. The output unit includes an audio output unit that outputs audio data generated as the guidance information;
The voice output unit outputs a volume that is enlarged or reduced according to the personal information of the patient who is the notification target of the guidance information.
The guidance information notification system according to claim 1 or 2. The output unit includes a vibration unit that vibrates based on vibration data generated as the guidance information.
The vibration unit vibrates by expanding or reducing a vibration amount according to the personal information of the patient to be notified of the guidance information.
The guidance information notification system according to any one of claims 1 to 3. The output unit has a light emitting unit that blinks or lights based on the light emission data generated as the guidance information,
The light emitting unit displays the light emission data by expanding or reducing the luminance according to the personal information of the patient who is the notification target of the guidance information.
The guidance information notification system according to any one of claims 1 to 4. The personal information includes one or more information among the age, vision, hearing, medical condition, medical history, nationality, and gender of the patient.
The guidance information notification system according to any one of claims 1 to 5. The personal information is generated based on information described in the patient chart.
The guidance information notification system according to any one of claims 1 to 6. The management server includes an output history storage unit that stores, for each patient, output history information related to a history of the output mode when the guide information is notified in the past, and the notification target when the guide information is transmitted. An output mode determination unit that determines the output mode based on the output history information corresponding to a patient,
The guidance information transmission unit transmits information including the output mode determined by the output mode determination unit together with the guidance information,
The output unit outputs the guidance information in the output mode included in the received information.
The guidance information notification system according to any one of claims 1 to 7. The management server further includes a guide song storage unit that stores a guide song assigned to the guide information to be notified to the patient,
The guide information transmitting unit transmits the guide information including the guide music.
The guidance information notification system according to any one of claims 1 to 8. The guide song is output at the information processing terminal and functions as a communication medium for business communication to staff working at the hospital.
The guidance information notification system according to claim 9.

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