JP2017117227A - Information processing method, information processing apparatus, and information processing program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To control an application in accordance with an operation environment.SOLUTION: A computer executes processing of: receiving a connection request transmitted by control of a web browser on a client, in response to an instruction issued by the client to connect a specific link; determining whether the web browser on the client is a web browser compatible with a predetermined application, on the basis of the received connection request; calling the predetermined application of the client when the web browser is compatible with the application, or providing the predetermined web application to the web browser on the client when the web browser is not compatible with the application.SELECTED DRAWING: Figure 2

Description

  The present invention relates to an information processing method, an information processing apparatus, and an information processing program.

  In order to facilitate the distribution and update of software (application programs (applications, applications), data), a function that supports installation and update at the OS (Operating System) level is provided (for example, ClickOnce from Microsoft ( Registered trademark)). However, at present, applications distributed by such functions include a predetermined OS (for example, Microsoft Windows (registered trademark)) and a predetermined browser (for example, Microsoft Internet Explorer (IE) (registered trademark)). It can be operated only in the installed environment.

  On the other hand, for example, in construction inspection work at a construction site, a photograph is taken and a test result is recorded and a report is created. In recent years, there is a mechanism (inspection system) in which an operator completes photography and inspection result recording at a construction site using a tablet terminal with a camera function, and transmits the data to a server via a network.

  In such an inspection system, it is necessary to obtain the approval of the person in charge before and after the enforcement inspection. A simple workflow function is provided for this purpose, and a PC (Personal Computer) client installed in the office or on-site office. It can be used from. In order to use the simple workflow function on such a PC client, an application that operates in the predetermined environment is often used. As a result, it is possible to efficiently distribute and update applications of PC clients in offices scattered in various places.

  In addition, the patent document (for example, patent document 1) of the technique relevant to the system using ClickOnce mentioned above, the patent document (for example, patent document 2) of the technique related to electronic approval, the patent of the technique related to starting of an application There are documents (for example, Patent Document 3).

JP 2012-99017 A JP 2000-311204 A JP 2003-256213 A

  In an information system that is used via an application that can be operated only in a predetermined environment as described above, the business system can be used if the information system is not in the predetermined environment in the scene where the information system is desired to be used. The impact on the business is large. For example, in the above-described inspection system, if the approver is not in the office, if it is not a mobile terminal that can run the application, it can not be approved even if you want to approve before the enforcement inspection, It becomes a situation where the enforcement inspection cannot be started. That is, even if the approver has a portable terminal, the approval cannot be performed unless the predetermined environment is satisfied.

  Accordingly, an object of one aspect is to control an application according to an operating environment.

  In one form, in response to a connection instruction to a specific link destination made in the client, a connection request transmitted by control of the web browser of the client is received, and based on the received connection request, the client It is determined whether or not the web browser is a web browser corresponding to a predetermined application. When the web browser corresponds to the predetermined application, the predetermined application of the client is called, and the web browser If the application does not support this application, the computer executes a process of providing a predetermined web application to the web browser of the client.

  The application can be controlled according to the operating environment.

It is a figure showing an example of composition of an information processing system concerning one embodiment. It is a figure which shows the function structural example of each part which comprises an information processing system. It is a figure which shows the example of a data structure of the test | inspection data table and user table which are hold | maintained at a database. It is a figure which shows the hardware structural examples, such as AP server. It is a sequence diagram which shows the example of a process of installation of a business application. FIG. 10 is a sequence diagram (part 1) illustrating a processing example when an approval request is made from a PC client. FIG. 10 is a sequence diagram (part 2) illustrating a processing example when an approval request is made from a PC client. FIG. 11 is a sequence diagram (No. 3) illustrating a processing example when an approval request is made from a PC client. It is a figure which shows the example of the login screen by AP server. It is a figure which shows the example of a screen of an approval request and approval. It is a figure which shows the example of an approval request notification mail. It is a figure which shows the example of the login screen in the web page by AP server. It is a sequence diagram (the 1) which shows the example of a process in the case of making an approval request from a tablet. It is a sequence diagram (the 2) which shows the example of a process in the case of making an approval request from a tablet. It is a sequence diagram (the 3) which shows the process example in the case of making an approval request from a tablet.

  Hereinafter, preferred embodiments of the present invention will be described.

<Configuration>
FIG. 1 is a diagram illustrating a configuration example of an information processing system according to an embodiment, and assumes a task of making an approval request from a construction site and receiving approval from an approver. Needless to say, the business can be applied to other than approval.

  In FIG. 1, the head office server room 1 is provided with a database 11, an AP (Application) server 12, and an SMTP (Simple Mail Transfer Protocol) server 13. The database 11 holds data for managing approval work. Details of the data structure of the database 11 will be described later. The AP server 12 is a device that executes approval business processing. The SMTP server 13 is a device that transmits and receives e-mails under the control of the AP server 12. The AP server 12 and the SMTP server 13 may be separate computer devices or may be integrated computer devices.

  The office 4 is provided with a PC (Personal Computer) client 41, and the PC client 41 can be connected to the AP server 12 and the SMTP server 13 in the head office server room 1 via the in-house network 2. The PC client 41 is assumed to be a computer device on which Microsoft Windows is installed as an OS.

  A PC client 511 is provided in the on-site office 51 of the construction site 5, and the PC client 511 can be connected to the AP server 12 and the SMTP server 13 in the head office server room 1 via the in-house network 2. The PC client 511 is assumed to be a computer device in which Microsoft Windows is installed as an OS.

  It is assumed that a tablet 521 held by an approver or the like is present at the site 52 of the construction site 5, and the tablet 521 can be connected to the SMTP server 13 of the head office server room 1 via the Internet network 3. . The tablet 521 can be connected to the AP server 12 and the SMTP server 13 in the head office server room 1 via the in-house network 2 by moving to the on-site office 51. The tablet 521 is assumed to be a tablet-type computer device on which an OS of either Microsoft Windows, Apple iOS (registered trademark), or Google Android (registered trademark) is installed.

  FIG. 2 is a diagram illustrating a functional configuration example of each unit constituting the information processing system. In FIG. 2, the AP server 12 includes an AP service unit 121 and an application distribution unit 122. The AP service unit 121 has a function of executing approval business processing. The application distribution unit 122 has a function of distributing the business applications 413, 5113, and 5213 (including initial and update) to the PC clients 41 and 511 and the tablet 521 when Windows is installed by a mechanism such as ClickOnce. doing. The SMTP server 13 includes an SMTP service unit 131. The SMTP service unit 131 has a function of sending and receiving electronic mail.

  The PC clients 41 and 511 are provided with web browsers (web browsers) 411 and 5111, mailers 412 and 5112, and business applications 413 and 5113. Web browsers 411 and 5111 request, obtain and display page data written in a language such as HTML (Hyper Text Markup Language) according to the Internet standard protocol such as HTTP (Hyper Text Transfer Protocol) and transmit form data. And the like. The mailers 412 and 5112 have a function of sending and receiving electronic mail according to a protocol such as SMTP. The business applications 413 and 5113 have a function of accessing the AP server 12 and requesting approval, approval, and the like.

  The tablet 521 is provided with a Web browser 5211 and a mailer 5212. If the tablet 521 is equipped with Windows, a business application 5213 is further provided. Each function is the same as that provided in the PC clients 41 and 511.

  FIG. 3 is a diagram showing an example of the data structure of the inspection data table T1 and the user table T2 held in the database 11 of the head office server room 1. The inspection data table T1 is information for managing the approval state of the inspection, and includes items of “inspection data code”, “status”, “requester of approval”, “planned approval person”, and “approver”. The “inspection data code” is information for identifying an inspection item to be approved. “Status” is information indicating the approval status of an inspection item. “Approval requester” is information for identifying the user who requested the approval. “Approval scheduled person” is information for identifying a user who is scheduled to be approved. “Approver” is information for identifying a user who has actually made the approval.

  The user table T2 is information for managing users, and includes items of “user ID”, “user name”, “login password”, and “mail address”. “User ID” is information for identifying a user. “User name” is the name of the user. The “login password” is secret information used for authentication upon login. The “mail address” is an e-mail destination. A plurality of mail addresses can be set in the “mail address”.

  FIG. 4 is a diagram illustrating a hardware configuration example of the AP server 12 and the like (the AP server 12, the SMTP server 13, the PC clients 41 and 511, and the tablet 521). In FIG. 4, an AP server 12 or the like includes a CPU (Central Processing Unit) 121, a ROM (Read Only Memory) 122, a RAM (Random Access Memory) 123, and an HDD (Hard Disk Drive) connected to each other via a bus 127. / SSD (Solid State Drive) 124, connection I / F (Interface) 125, and communication I / F 126. The CPU 121 performs overall control of the operation of the AP server 12 and the like by executing a program stored in the ROM 122 or the HDD / SSD 124 or the like using the RAM 123 as a work area. The connection I / F 125 is an interface with a device connected to the AP server 12 or the like. The communication I / F 126 is an interface for communicating with other information processing apparatuses via a network.

  The functions of the AP server 12 and the like described in FIG. 2 are realized by executing a predetermined program in the CPU 121. The program may be acquired via a recording medium, may be acquired via a network, or may be embedded in a ROM.

<Operation>
[Distribution of business applications]
FIG. 5 is a sequence diagram showing an example of a business application installation process. In FIG. 5, when a business application is requested from the PC clients 41 and 511 by accessing the AP server 12 (step S11), the application distribution unit 122 of the AP server 12 transmits the business application to the PC clients 41 and 511 (step S11). S12).

  The PC clients 41 and 511 acquire (download) business applications and install them as business applications 413 and 5113 (step S13).

  Note that the business application 5213 is also installed on the Windows-equipped tablet 521 in the same manner as described above.

[Approval by PC client]
FIGS. 6 to 8 are sequence diagrams showing processing examples when an approval request is issued from the PC client 511. Here, a case where an approval request is made from the PC client 511 of the on-site office 51 and approval is made from the PC client 41 of the office 4 will be described.

  In FIG. 6, when the business application 5113 is activated in the PC client 511 (step S201), the business application 5113 requests the AP server 12 to perform login processing (step S202). FIG. 9 shows an example of a login screen by the AP server 12, and a login process is requested by inputting a user ID and a password and selecting a “login” button.

  Returning to FIG. 6, the AP service unit 121 of the AP server 12 collates the input user ID and password with the registration information (user table T2 in FIG. 3), and if there is a match, permits the login and session. It establishes and responds to that effect (step S203).

  The business application 5113 of the PC client 511 sends an inspection setting approval request to the AP server 12 in accordance with a user operation (step S204). FIG. 10 shows an example of an approval request and approval screen. In the case of an approval request, an operation for executing an approval request after selecting an item to be approved from the list of inspection items (checkbox is checked). Do.

  Returning to FIG. 6, when receiving the approval request, the AP service unit 121 of the AP server 12 starts an approval request process for the corresponding inspection item, and requests the database 11 to change the status (step S205). The database 11 changes the status of the target inspection item (inspection data table T1 in FIG. 3) to the approval request state, and responds that the process has been completed (step S206).

  Next, the AP service unit 121 identifies the approver (approval planned person) from the registration information (inspection data table T1 in FIG. 3), acquires the mail address, and requests the SMTP server 13 to send mail to the approver. (Step S207). In response to this, the SMTP service unit 131 of the SMTP server 13 transmits an approval request notification mail to the approver (step S208).

  When the e-mail address of the approver is set in the mailer 412 of the PC client 41, the mailer 412 of the PC client 41 receives the approval request notification mail from the SMTP server 13 (step S209). FIG. 11 shows an example of an approval request notification mail, which includes a text explaining the content of the approval request and a link of an approval URL that also serves as an approval button. The approval URL includes an address “http: //xxxx.xxx.xx.xx: yyyy / Kensa / ApprovePortal” for accepting the approval of the AP server 12 and the subsequent startup parameter “? Mode = mailApprove & code = 1000093 & user = U000010”. It is. “Mode = mailApprove” indicates that the business application is activated in the approval mode. “Code = 1000093” indicates the inspection detail code of the approval request target case. “User = U000010” indicates the user code of the approver.

  Next, in FIG. 7, when the approver clicks the approval URL link of the approval request notification mail from the mailer 412 in the PC client 41, the AP server 12 is accessed via the function of the Web browser 411 (step S210). . At this time, activation parameters included in the approval URL and information indicating the type of the Web browser 411 are transmitted to the AP server 12.

  The AP service unit 121 of the AP server 12 determines whether the request source browser (the browser activated from the clicked URL) is IE (Internet Explorer) based on the type information (step S211). That is, it is determined whether or not the business application distributed by ClickOnce can be used. Note that instead of determining whether or not IE is used, it may be determined whether or not the OS is Windows and the browser is IE.

  If the browser is IE (Yes in step S211), the AP service unit 121 activates the business application 413 of the PC client 41 with the activation parameter included in the approval URL by URL redirection (step S212). As a result, the business application 413 of the PC client 41 automatically requests the AP server 12 to approve the corresponding case (step S213).

  Upon receiving the approval request, the AP service unit 121 of the AP server 12 starts an approval process and requests the database 11 to change the status (step S214). The database 11 changes the status of the target inspection item (inspection data table T1 in FIG. 3) to the approved state, and responds to the PC client 41 that the process is complete (step S215). In response, the business application 413 of the PC client 41 is in a state of approval completion (step S216).

  On the other hand, if the browser is not IE (No in step S211), in FIG. 8, the AP service unit 121 of the AP server 12 transmits (responds) a login Web page to the PC client 41 (step S217). 41 logs in to the AP server 12 by the Web browser 411 (step S218). FIG. 12 shows an example of a login screen on the Web page by the AP server 12. A login process is requested by inputting a user ID and a password and instructing execution of login. The PC client 41 is assumed to be a computer device in which Windows is installed as an OS. In many cases, the browser is IE, but other browsers may be used as defaults. The Web browser 411 is used for approval.

  Returning to FIG. 8, the AP service unit 121 of the AP server 12 compares the input user ID and password with the registration information (user table T <b> 2 in FIG. 3), and executes a login process if there is a match (step S <b> 2). S219). Then, the AP service unit 121 starts an approval process and requests the database 11 to change the status (step S220). The database 11 changes the status of the target inspection item (inspection data table T1 in FIG. 3) to an approved state, and responds to the PC client 41 that the process is complete (step S221). In response to this, the Web browser 411 of the PC client 41 enters an approval completion state (step S222).

[When approving with a tablet]
FIGS. 13 to 15 are sequence diagrams illustrating processing examples when an approval request is made from the tablet 521. Here, a case where an approval request is made from the PC client 511 of the on-site office 51 and approval is made from the tablet 521 of the site 52 will be described.

  In FIG. 13, when the business application 5113 is activated in the PC client 511 (step S301), the business application 5113 requests the AP server 12 to perform login processing (step S302). The login screen is the same as that shown in FIG.

  Returning to FIG. 13, the AP service unit 121 of the AP server 12 checks the input user ID and password against the registration information (user table T <b> 2 in FIG. 3). It establishes and responds to that effect (step S303).

  The business application 5113 of the PC client 511 sends an inspection setting approval request to the AP server 12 in accordance with a user operation (step S304). The approval request screen is the same as that shown in FIG.

  Returning to FIG. 13, when the AP service unit 121 of the AP server 12 receives the approval request, the AP service unit 121 starts an approval request process for the corresponding inspection item, and requests the database 11 to change the status (step S305). The database 11 changes the status of the target inspection item (inspection data table T1 in FIG. 3) to the approval request state, and responds that the process has been completed (step S306).

  Next, the AP service unit 121 identifies the approver (approval planned person) from the registration information (inspection data table T1 in FIG. 3), acquires the mail address, and requests the SMTP server 13 to send mail to the approver. (Step S307). In response to this, the SMTP service unit 131 of the SMTP server 13 transmits an approval request notification mail to the approver (step S308).

  If the approver's mail address is set in the mailer 5212 of the tablet 521, the mailer 5212 of the tablet 521 receives the approval request notification mail from the SMTP server 13 (step S309). The approval request notification mail is the same as that shown in FIG.

  Next, in FIG. 14, when the approver clicks the approval URL link of the approval request notification mail from the mailer 5212 in the tablet 521, the AP server 12 is accessed through the function of the Web browser 5211 (step S310). At this time, activation parameters included in the approval URL and information indicating the type of the Web browser 5211 are transmitted to the AP server 12.

  The AP service unit 121 of the AP server 12 determines whether or not the request source browser (browser started from the clicked URL) is IE (Internet Explorer) based on the type information (step S311). That is, it is determined whether or not the business application distributed by ClickOnce can be used. Note that instead of determining whether or not IE is used, it may be determined whether or not the OS is Windows and the browser is IE.

  If the browser is IE (Yes in step S311), the AP service unit 121 activates the business application 5213 of the tablet 521 with the activation parameter included in the approval URL by URL redirection (step S312). As a result, the business application 5213 of the tablet 521 automatically requests the AP server 12 to approve the corresponding case (step S313).

  Upon receiving the approval request, the AP service unit 121 of the AP server 12 starts an approval process and requests the database 11 to change the status (step S314). The database 11 changes the status of the target inspection item (inspection data table T1 in FIG. 3) to the approved state, and responds to the tablet 521 that the process has been completed (step S315). In response to this, the business application 5213 of the tablet 521 enters a state of approval completion (step S316).

  On the other hand, if the browser is not IE (No in step S311), in FIG. 15, the AP service unit 121 of the AP server 12 transmits (responds) a login web page to the tablet 521 (step S317). The Web browser 5211 logs in to the AP server 12 (step S318). The login screen is the same as that shown in FIG. Since the tablet 521 is often installed with an OS other than Windows, when the OS is other than Windows, a web application is provided and the web browser 5211 is used for approval.

  Returning to FIG. 15, the AP service unit 121 of the AP server 12 compares the input user ID and password with the registration information (user table T <b> 2 in FIG. 3), and executes a login process if there is a match (step S <b> 2). S319). Then, the AP service unit 121 starts an approval process and requests the database 11 to change the status (step S320). The database 11 changes the status of the target inspection item (inspection data table T1 in FIG. 3) to an approved state, and responds to the tablet 521 that the process is complete (step S321). In response to this, the web browser 5211 of the tablet 521 enters an approval completion state (step S322).

<Summary>
As described above, according to the present embodiment, when a predetermined process is performed in a series of business processes, the application can be controlled according to the operating environment of the terminal that performs the process. Can proceed smoothly.

  In the above, it demonstrated by preferred embodiment. While specific embodiments have been illustrated and described herein, it will be apparent that various modifications and changes may be made thereto without departing from the broad spirit and scope as defined in the claims. . That is, it should not be construed as being limited by the details of the specific examples and the accompanying drawings.

Regarding the above description, the following items are further disclosed.
(Appendix 1)
In response to a connection instruction to a specific link destination made in the client, the connection request transmitted by the control of the web browser of the client is received,
Based on the received connection request, it is determined whether the web browser of the client is a web browser corresponding to a predetermined application,
When the web browser corresponds to the predetermined application, the predetermined application of the client is called. When the web browser does not correspond to the predetermined application, the predetermined web application is transferred to the web browser of the client. provide,
An information processing method, wherein a computer executes a process.
(Appendix 2)
When a request for a predetermined process is received, an e-mail is sent to the person in charge who should perform the predetermined process,
Receiving the connection instruction transmitted by selecting the link embedded in the e-mail;
The information processing method according to appendix 1, characterized in that:
(Appendix 3)
The link includes an activation parameter indicating the content of the predetermined process.
The information processing method according to supplementary note 2, characterized by:
(Appendix 4)
The predetermined application and the predetermined web application can accept an approval process.
The information processing method according to any one of appendices 1 to 3, characterized in that:
(Appendix 5)
Means for receiving a connection request transmitted by control of the client's web browser in response to a connection instruction to a specific link destination made at the client;
Means for determining whether the web browser of the client is a web browser corresponding to a predetermined application based on the received connection request;
When the web browser corresponds to the predetermined application, the predetermined application of the client is called. When the web browser does not correspond to the predetermined application, the predetermined web application is transferred to the web browser of the client. Means to provide;
An information processing apparatus comprising:
(Appendix 6)
Means for sending an e-mail to a person in charge of the predetermined process when a request for the predetermined process is received;
With
Receiving the connection instruction transmitted by selecting the link embedded in the e-mail;
The information processing apparatus according to appendix 5, characterized in that:
(Appendix 7)
The link includes an activation parameter indicating the content of the predetermined process.
The information processing apparatus according to appendix 6, wherein:
(Appendix 8)
The predetermined application and the predetermined web application can accept an approval process.
The information processing apparatus according to any one of appendices 5 to 7, characterized in that:
(Appendix 9)
In response to a connection instruction to a specific link destination made in the client, the connection request transmitted by the control of the web browser of the client is received,
Based on the received connection request, it is determined whether the web browser of the client is a web browser corresponding to a predetermined application,
When the web browser corresponds to the predetermined application, the predetermined application of the client is called. When the web browser does not correspond to the predetermined application, the predetermined web application is transferred to the web browser of the client. provide,
An information processing program for causing a computer to execute processing.
(Appendix 10)
When a request for a predetermined process is received, an e-mail is sent to the person in charge who should perform the predetermined process,
Receiving the connection instruction transmitted by selecting the link embedded in the e-mail;
The information processing program according to supplementary note 9, wherein
(Appendix 11)
The link includes an activation parameter indicating the content of the predetermined process.
The information processing program according to supplementary note 10, wherein
(Appendix 12)
The predetermined application and the predetermined web application can accept an approval process.
The information processing program according to any one of appendices 9 to 11, characterized in that:

DESCRIPTION OF SYMBOLS 1 Head office server room 11 Database 12 AP server 121 AP service part 122 Application delivery part 13 SMTP server 131 SMTP service part 2 Internal network 3 Internet network 4 Office 41 PC client 411 Web browser 412 Mailer 413 Business application 5 Construction site 51 In-site Office 511 PC client 5111 Web browser 5112 Mailer 5113 Business application 52 Field 521 Tablet 5211 Web browser 5212 Mailer 5213 Business application T1 Inspection data table T2 User table

Claims (6)

In response to a connection instruction to a specific link destination made in the client, the connection request transmitted by the control of the web browser of the client is received,
Based on the received connection request, it is determined whether the web browser of the client is a web browser corresponding to a predetermined application,
When the web browser corresponds to the predetermined application, the predetermined application of the client is called. When the web browser does not correspond to the predetermined application, the predetermined web application is transferred to the web browser of the client. provide,
An information processing method, wherein a computer executes a process. When a request for a predetermined process is received, an e-mail is sent to the person in charge who should perform the predetermined process,
Receiving the connection instruction transmitted by selecting the link embedded in the e-mail;
The information processing method according to claim 1. The link includes an activation parameter indicating the content of the predetermined process.
The information processing method according to claim 2. The predetermined application and the predetermined web application can accept an approval process.
The information processing method according to any one of claims 1 to 3. Means for receiving a connection request transmitted by control of the client's web browser in response to a connection instruction to a specific link destination made at the client;
Means for determining whether the web browser of the client is a web browser corresponding to a predetermined application based on the received connection request;
When the web browser corresponds to the predetermined application, the predetermined application of the client is called. When the web browser does not correspond to the predetermined application, the predetermined web application is transferred to the web browser of the client. Means to provide;
An information processing apparatus comprising: In response to a connection instruction to a specific link destination made in the client, the connection request transmitted by the control of the web browser of the client is received,
Based on the received connection request, it is determined whether the web browser of the client is a web browser corresponding to a predetermined application,
When the web browser corresponds to the predetermined application, the predetermined application of the client is called. When the web browser does not correspond to the predetermined application, the predetermined web application is transferred to the web browser of the client. provide,
An information processing program for causing a computer to execute processing.

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