JP2017111519A - Delivery support system, delivery support method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a delivery support system for improving convenience of a delivery contractor and a recipient, a delivery support method, and program.SOLUTION: A delivery support system 1 that notifies whether a recipient of a delivery destination, which is a user, is at home or not of a delivery contractor receives an address input from the user, acquires positional information of a portable apparatus that the user owns, and associates the received address with positional information of the acquired portable apparatus to notify a delivery contractor of the associated information.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a delivery support system, a delivery support method, and a program thereof for notifying a delivery company whether or not a delivery recipient who is a user is at home.

  In recent years, with the spread of the Internet, opportunities to purchase goods desired by consumers online via online stores and the like and to deliver the purchased goods are increasing. In the delivery of such an article, the delivery of the article may be difficult due to reasons such as the absence of the recipient of the delivered article.

  In order to deal with such a problem, for example, in Japanese Patent Application Laid-Open No. H10-228688, the recipient is at home by managing the time of delivery to the recipient in the past and information on whether or not he / she is at home. A configuration is disclosed in which a delivery time that is highly likely is estimated, a delivery schedule is created, and a delivery member executes delivery of an article based on the created delivery schedule.

JP 2013-170050 A

  However, in the configuration of Patent Document 1, since the delivery schedule is based on the past delivery time, the recipient is desired due to circumstances such as when the recipient is absent due to urgent business or when he / she is accidentally at home. There were problems such as the arrival of the delivery person at an unsatisfactory timing and the difficulty of arrival of the delivery person at Taimin as desired by the recipient. For this reason, convenience for deliverymen and recipients is not necessarily high.

  Therefore, the present invention focuses on the point of notifying whether the recipient is at home or not by accepting the recipient's location information or at-home input.

  An object of the present invention is to provide a delivery support system, a delivery support method, and a program that improve convenience for a delivery person and a recipient.

  The present invention provides the following solutions.

The invention according to the first feature is a delivery support system for notifying a delivery company whether or not a delivery recipient who is a user is at home,
First receiving means for receiving an address input from the user;
Obtaining means for obtaining position information of the mobile device held by the user;
A linking means for linking the received address and the acquired position information of the mobile device;
First notification means for notifying the delivery company of the linked information;
A delivery support system is provided.

  According to the first aspect of the invention, the delivery support system for notifying the delivery company of whether or not the delivery recipient who is the user is at home receives the address input from the user and is held by the user. The mobile device acquires position information of the mobile device, links the received address and the acquired position information of the mobile device, and notifies the delivery company of the linked information.

  Here, the invention according to the first feature is a category of the delivery support system. However, in other categories such as a method or a program, the same actions and effects corresponding to the category are exhibited.

The invention according to the second feature is a delivery support system for notifying a delivery company whether or not a delivery recipient who is a user is at home,
Second accepting means for accepting at-home input from the user;
A second notification means for notifying the delivery company of the received information;
A delivery support system is provided.

  According to the second aspect of the invention, the delivery support system for notifying the delivery company whether or not the delivery recipient who is the user is at home accepts the at-home input from the user, and receives the received information. , Notify the delivery company.

  Here, the invention according to the second feature is a category of the delivery support system, but also in other categories such as a method or a program, the same actions and effects according to the category are exhibited.

The invention according to the third feature is characterized in that the received information is displayed on an outside intercom,
A delivery support system which is an invention according to a second feature is provided.

  According to the third aspect of the invention, the delivery support system according to the second aspect of the invention displays the received information on the outside intercom.

  The invention according to a fourth aspect provides the delivery support system according to the first aspect, wherein the acquisition means acquires the position information from GPS information.

  According to the fourth aspect of the invention, the delivery support system according to the first aspect of the invention acquires the position information from GPS information.

  The invention according to a fifth aspect provides the delivery support system according to the first aspect, wherein the acquisition means acquires the position information from network information.

  According to the fifth aspect of the invention, the delivery support system according to the first aspect of the invention acquires the position information from network information.

  The invention according to a sixth aspect provides the delivery support system according to the first aspect, wherein the acquisition means acquires the position information from public line information.

  According to the sixth aspect of the invention, the delivery support system according to the first aspect of the invention acquires the position information from public line information.

The invention according to a seventh aspect is the third reception means for receiving an input of a scheduled delivery time from the delivery company to the delivery destination;
Third notification means for notifying the user of the accepted estimated delivery time;
A delivery support system that is an invention according to the first or second feature is provided.

  According to the seventh aspect of the invention, the delivery support system according to the first or second aspect of the invention receives an input of a scheduled delivery time from the delivery company to the delivery destination, and the accepted delivery schedule The user is notified of the time.

The invention according to an eighth aspect is the first permission means for permitting the delivery company to be notified of the linked information before the notification.
The delivery support system which is invention which concerns on the 1st characteristic characterized by providing is provided.

  According to the eighth aspect of the invention, the delivery support system according to the first aspect of the invention permits the delivery company to be notified of the associated information before the notification.

The invention according to a ninth feature is the second permission means for permitting the delivery company to be notified of the received information before the notification.
A delivery support system which is an invention according to a second feature is provided.

  According to the ninth aspect of the invention, the delivery support system according to the second aspect of the invention permits the delivery agent to be notified of the received information before the notification.

The invention according to a tenth feature is characterized by organizing means for organizing the linked information into information about being at home and absent,
The delivery support system which is invention which concerns on the 1st characteristic characterized by providing is provided.

  According to the tenth aspect of the invention, the delivery support system according to the first aspect of the invention organizes the associated information into information about being at home and absent.

The invention according to the eleventh feature is the first collating means for collating the delivery address information of the collected deliverables with the linked information,
The delivery support system which is invention which concerns on the 1st characteristic characterized by providing is provided.

  According to the eleventh aspect of the invention, the delivery support system according to the first aspect of the invention collates the delivery address information of the collected delivery items with the linked information.

The invention according to the twelfth feature is the second collating means for collating the delivery address information of the collected delivery items with the received information;
A delivery support system which is an invention according to a second feature is provided.

  According to the twelfth aspect of the invention, the delivery support system according to the second aspect of the invention collates the delivery address information of the collected delivery items with the received information.

The invention according to a thirteenth aspect is a delivery support method for notifying a delivery company whether or not a delivery recipient, who is a user, is at home,
Receiving an address input from the user;
Obtaining the position information of the portable device held by the user;
Associating the received address with the acquired location information of the mobile device;
Notifying the delivery company of the linked information;
A delivery support method is provided.

The invention according to the fourteenth aspect is a delivery support method for notifying a delivery company whether or not a recipient of a delivery destination as a user is at home,
Receiving at-home input from the user;
Notifying the delivery agent of the received information;
A delivery support method is provided.

The invention according to the fifteenth aspect provides a delivery support system for notifying a delivery company whether a recipient of a delivery destination as a user is at home,
Receiving address input from the user;
Obtaining the position information of the portable device held by the user;
Associating the received address with the acquired location information of the mobile device;
Notifying the delivery company of the associated information;
Provided is a program characterized by executing

The invention according to the sixteenth feature. To the delivery support system that informs the delivery company whether the recipient of the delivery destination that is the user is at home,
Receiving at-home input from the user;
Notifying the delivery company of the received information;
A program characterized in that is executed is provided.

  According to the present invention, it is possible to provide a delivery support system, a delivery support method, and a program with improved convenience for delivery persons and recipients.

FIG. 1 is a diagram showing an outline of the delivery support system 1. FIG. 2 is an overall configuration diagram of the delivery support system 1. FIG. 3 is a functional block diagram of the delivery support server 10, the user terminal 100, and the deliveryman terminal 200. FIG. 4 is a flowchart showing registration processing executed by the delivery support server 10 and the user terminal 100. FIG. 5 is a flowchart showing home information notification permission processing executed by the delivery support server 10 and the user terminal 100. FIG. 6 is a flowchart showing the current location data notification process executed by the delivery support server 10, the user terminal 100, and the deliveryman terminal 200. FIG. 7 is a flowchart showing a delivery route display process executed by the delivery support server 10, the user terminal 100, and the deliveryman terminal 200. FIG. 8 is a flowchart showing a home notification process executed by the delivery support server 10, the user terminal 100, and the deliveryman terminal 200. FIG. 9 is a diagram showing a user data table. FIG. 10 is a diagram showing a home information notification availability screen. FIG. 11 is a diagram illustrating a linking data table. FIG. 12 is a diagram showing an association data notification availability screen. FIG. 13 is a diagram showing a delivery route screen. FIG. 14 is a diagram showing the order of delivery. FIG. 15 is a diagram showing an arrival schedule notification. FIG. 16 is a diagram showing a delivery approval screen. FIG. 17 is a diagram illustrating home notification.

  Hereinafter, the best mode for carrying out the present invention will be described with reference to the drawings. This is merely an example, and the technical scope of the present invention is not limited to this.

[Outline of delivery support system 1]
The outline of the present invention will be described with reference to FIG. FIG. 1 is a diagram for explaining an outline of a delivery support system 1 which is a preferred embodiment of the present invention. The delivery support system 1 includes a delivery support server 10, a user terminal 100, and a deliveryman terminal 200. Note that the number of devices is not limited to one, and may be plural. Each process described below may be configured to be executed by any or all of the above-described apparatuses. Each device may be realized by either or both of an actual device and a virtual device.

  The delivery support server 10 is a server device capable of data communication with the user terminal 100 and the deliveryman terminal 200.

  The user terminal 100 is a terminal device capable of data communication with the delivery support server 10. The user terminal 100 is, for example, an electronic product such as a netbook terminal, a slate terminal, an electronic book terminal, and a portable music player in addition to a mobile phone, a portable information terminal, and a personal computer.

  The deliveryman terminal 200 is an electrical appliance similar to the user terminal 100 capable of data communication with the delivery support server 10.

  First, the user terminal 100 accepts input of personal information such as the address, name, telephone number, SSID of the network device to be connected, and mail address of the recipient who is the user, and delivers the received personal information as user data. It transmits to the support server 10 (step S01). The user data may include other information such as a terminal identifier, a user identifier, age, and occupation.

  The delivery support server 10 receives user data and stores personal information of the user who owns the user terminal 100 based on the user data. When there is a delivery addressed to the user, the home information notification enable / disable data relating to the presence of the delivery object and whether or not to notify its own location information is transmitted to the user terminal 100 (step S02).

  The user terminal 100 receives an input as to whether or not to permit delivery of the home information to the delivery company based on the received home information notification availability data. When the user terminal 100 receives the permission input, the user terminal 100 transmits the current location data indicating its own location information or the home data indicating the home to the delivery support server 10 (step S03). The current location data refers to information about the current location acquired by the user terminal 100 from the GPS, information about the SSID of the network device to which the user terminal 100 is connected, and information about the base station of the public line network to which the user terminal 100 is connected. Etc. The home data is information that the user terminal 100 has received an input for notifying that the user terminal 100 is present at the address included in the user data.

  The delivery support server 10 receives the current location data or home data, and transmits a home notification based on the current location data or home data to the delivery person terminal 200 (step S04). When receiving the current location data, the delivery support server 10 compares the address included in the stored user data with the location information included in the current location data received this time, determines the current location of the user terminal 100, and When the location information matches, the home notification is transmitted to the deliveryman terminal 200. In addition, when the delivery support server 10 receives home data, the delivery support server 10 transmits a home notification to the delivery person terminal 200.

  The deliveryman terminal 200 receives the home notification and displays it.

  The outline of the delivery support system 1 has been described above.

[System configuration of delivery support system 1]
Based on FIG. 2, the system configuration of the delivery support system 1 will be described. FIG. 2 is a diagram showing a system configuration of the delivery support system 1 which is a preferred embodiment of the present invention. The delivery support system 1 includes a delivery support server 10, a user terminal 100, a delivery person terminal 200, and a public line network 3 (Internet network, third and fourth generation communication networks, telephone line network, etc.). The delivery support system 1 is a system for notifying a delivery company whether or not a delivery recipient, who is a user, is at home. Each device may be realized by either or both of a real device and a virtual device.

  The delivery support server 10 is the server device described above having the functions described below. The delivery support server 10 is a server device owned by a delivery company.

  The user terminal 100 is the above-described terminal device having functions to be described later. The user terminal 100 is a portable device owned by a user who is a recipient of delivery.

  The deliveryman terminal 200 is the above-described terminal device having the functions described later. The deliveryman terminal 200 is a portable device held by a deliveryman of a delivery item.

[Description of each function]
The delivery support server 10 includes a CPU (Central Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), and the like as the control unit 11, and the communication unit 12 is configured to enable communication with other devices. A device, for example, a WiFi (Wireless Fidelity) compatible device compliant with IEEE 802.11 is provided. Further, the delivery support server 10 includes a data storage unit such as a hard disk, a semiconductor memory, a recording medium, or a memory card as the storage unit 13.

  In the delivery support server 10, when the control unit 11 reads a predetermined program, in cooperation with the communication unit 12, the user data reception module 20, the delivery presence / absence determination module 21, the home information notification availability transmission module 22, the current location data reception Module 23, home notification reception module 24, association data notification availability transmission module 25, association data notification permission reception module 26, association data transmission module 27, estimated arrival time data reception module 28, estimated arrival time notification module 29, delivery A rejection data reception module 40, a delivery approval data reception module 41, a delivery approval data transmission module 42, a home notification transmission module 43, and a home display instruction transmission module 44 are realized. In the delivery support server 10, the control unit 11 reads a predetermined program, so that the user data storage module 30, the user data search module 31, the data association module 32, and the data organization module cooperate with the storage unit 13. 33, the data collation module 34 is realized.

  Similar to the delivery support server 10, the user terminal 100 includes a CPU, RAM, ROM, and the like as the control unit 110, and a device for enabling communication with other devices, such as IEEE 802.11, as the communication unit 120. Compliant WiFi compatible device. Further, the user terminal 100 serves as an input / output unit 140 that outputs and displays data and images controlled by the control unit 110, an input unit such as a touch panel, a keyboard, and a mouse that accepts input from the user, and a GPS itself. A device for acquiring the position information of the device.

  In the user terminal 100, when the control unit 110 reads a predetermined program, the user data transmission module 150, the home information notification availability reception module 151, the current location data transmission module 152, and the home data transmission module cooperate with the communication unit 120. 153, an association data notification enable / disable reception module 154, an association data notification permission transmission module 155, an arrival schedule notification reception module 156, a delivery rejection data transmission module 157, and a delivery approval data transmission module 158 are realized. In addition, in the user terminal 100, the control unit 110 reads a predetermined program, so that in cooperation with the input / output unit 140, the personal information input reception module 160, the home information notification availability display module 161, the location information acquisition module 162, The home determination module 163, the associated data notification permission display module 164, and the arrival schedule notification display module 165 are realized.

  Similar to the user terminal 100, the deliveryman terminal 200 includes a CPU, RAM, ROM, and the like as the control unit 210, and a device for enabling communication with other devices, such as IEEE 802.11, as the communication unit 220. Compliant WiFi compatible device. Similarly to the user terminal 100, the deliveryman terminal 200 includes, as the input / output unit 240, the above-described display unit, input unit, device that acquires its own position information from the GPS, and the like.

  In the deliveryman terminal 200, when the control unit 210 reads a predetermined program, the linked data reception module 250, the estimated arrival time data transmission module 251, the delivery approval data reception module 252 and the home are cooperated with the communication unit 220. The notification receiving module 253 is realized. Further, in the deliveryman terminal 200, the control unit 210 reads a predetermined program, thereby realizing a map display module 270, a delivery order input module 271, and a time calculation module 272 in cooperation with the input / output unit 240.

  In the present embodiment, the first receiving unit is realized by, for example, the personal information input receiving module 160. The acquisition unit is realized by, for example, the position information acquisition module 162. The linking means is realized by the data linking module 32, for example. Further, the first notification means is realized by the association data transmission module 27, for example. Further, the second receiving means is realized by, for example, the home information notification availability display module 161. The second notification unit is realized by, for example, the home data transmission module 153. The display means is realized by the at-home display instruction transmission module 44, for example. The third receiving unit is realized by, for example, a delivery order input module 271 and a time calculation module 272. The third notification means is realized by, for example, the arrival schedule notification display module 165 and the arrival time notification module 29. The first permission unit is realized by, for example, the association data notification permission display module 164. The second permission unit is realized by, for example, the home information notification availability display module 161. The organizing means is realized by the data organizing module 33, for example. Further, the first verification unit is realized by the data verification module 34, for example. Further, the second collating means is realized by the data collating module 34, for example. In addition, the means which each module mentioned above implement | achieves are an example to the last, can be changed suitably, and the apparatus which has each module mentioned above is not necessarily limited to performing each means.

[registration process]
A registration process executed by the delivery support server 10 and the user terminal 100 will be described with reference to FIG. FIG. 4 is a flowchart illustrating a registration process executed by the delivery support server 10 and the user terminal 100. The processing executed by the modules of each device described above will be described together with this processing.

  First, the personal information input receiving module 160 receives input of personal information (step S10). The personal information input reception module 160 receives input of personal information by a dedicated application or online registration. The personal information is information such as the SSID of the network device connected at home or work, the date and time of staying at home, in addition to the terminal number, name, address, work place, mobile phone number, fixed phone number, mail address, and the like. As the SSID, the SSID set in the user terminal 100 may be automatically acquired and input may be received, or direct input may be received. The personal information input receiving module 160 receives input from the user by input using a virtual keyboard or physical keyboard, voice input, or the like.

  The user data transmission module 150 transmits the received personal information as user data to the delivery support server 10 (step S11). In the present embodiment, user data is information related to name, address, SSID, mobile phone number, and fixed phone number. Note that other information may be included as user data, or any of the above-described information may be included.

  The user data receiving module 20 receives user data transmitted by the user terminal 100. The user data storage module 30 creates and stores a user data table based on the received user data (step S12).

[User Data Table]
The user data table stored in the user data storage module 30 will be described with reference to FIG. FIG. 9 is a diagram showing a user data table. In FIG. 9, the user data storage module 30 stores the terminal number, name, address, SSID, mobile phone number, fixed phone number, and address location information of the received user data in association with each other. The terminal number is an identifier that identifies the user terminal 100. The name is the name of the user who is the holder of the user terminal 100. Moreover, an address is a user's residence or work place. The SSID is an identifier of a network device to which the user terminal 100 is connected at a residence or work place. The mobile phone number is the phone number of the user terminal 100. A fixed telephone is a telephone number of a fixed telephone held by a user. The address position information is information indicating the position on the map of the residence or work place. Based on the received address information, the delivery support server 10 specifies the location information of this address from the map data and stores it. Each item is not limited to the number and type of items of the present embodiment, and can be changed as appropriate. For example, an e-mail address and at-home date / time may be stored in association with each other, or any of the above-described items may be stored.

  The above is the registration process.

[Home information notification permission processing]
Based on FIG. 5, the at-home information notification permission process executed by the delivery support server 10 and the user terminal 100 will be described. FIG. 5 is a flowchart of the at-home information notification permission process executed by the delivery support server 10 and the user terminal 100. The processing executed by the modules of each device described above will be described together with this processing.

  First, the delivery presence / absence determination module 21 determines whether there is a delivery addressed to each user (step S20). The delivery presence / absence determination module 21 determines whether or not a delivery item exists, whether or not the name and address of the destination of the requested delivery item match the user data, and the name and the name stored in the user data table. Judgment is made based on whether or not an input of a delivery address identical to the address is accepted.

  In step S20, when the delivery presence / absence determination module 21 determines that there is no delivery (NO in step S20), the process is terminated.

  On the other hand, if the delivery presence / absence determination module 21 determines in step S20 that a delivery item is present (YES in step S20), the user data search module 31 is based on delivery destination information indicating the name and address of the destination of the delivery item. The user data table is collated, and the terminal number associated with the name and address is searched (step S21).

  The at-home information notification availability transmission module 22 transmits at-home information notification availability data to the user terminal 100 to which the searched terminal number is allocated (step S22). The presence / absence of at-home information notification is data relating to the presence of a delivery item and the availability of transmitting own position information to the delivery support server 10 or the deliveryman terminal 200.

  The at-home information notification availability module 151 receives at-home information notification availability data. The home information notification availability display module 161 displays a home information notification availability screen based on the received home information notification availability data (step S23).

  FIG. 10 is a diagram showing a home information notification availability screen displayed by the home information notification availability display module 161. In FIG. 10, the at-home information notification availability display module 161 displays a message display area 310, an approval icon 320, and a rejection icon 330 in the at-home information notification availability screen 300. The message display area 310 displays a message notifying the user that a delivery item exists, information on the current position of the user, or at-home information that is information indicating that the user has received the address received in step S10. 10 or a message indicating whether or not to notify the deliveryman terminal 200 is displayed. The approval icon 320 and the rejection icon 330 accept an operation from the user. The contents of the at-home information notification availability screen 300 displayed by the at-home information notification availability display module 161 can be changed as appropriate. Further, the position, arrangement, content, and the like of each of the message display area 310, the approval icon 320, and the rejection icon 330 can be changed as appropriate.

  The at-home information notification availability display module 161 determines whether an at-home information transmission permission input has been accepted (step S24). The home information notification enable / disable display module 161 determines whether the home information transmission permission input is operated based on which of the approval icon 320 or the reject icon 330 described above is operated. If the home information notification availability display module 161 determines in step S24 that the home information transmission permission input has not been accepted (NO in step S24), that is, the home information notification availability display module 161 operates the reject icon 330. If received, this process ends. Note that the user terminal 100 may transmit information for refusing transmission to the delivery support server 10. In this case, the delivery support server 100 has only to receive and store information for refusing transmission, and can handle it as unknown at home in the processing described later.

  On the other hand, when the home information notification availability display module 161 determines that the home information transmission permission has been received (YES in step S24), that is, when the home information notification availability display module 161 accepts an operation input of the approval icon 320, The position information acquisition module 162 acquires its current position information (step S25). The current position information indicates position information of a point where the current position exists. The location information acquisition module 162 may acquire the current location information from GPS or the like, may acquire the SSID of the network device to which it is connected as the current location information, or uses public line information as the current location information. You may get it. Public line information is, for example, information on a base station to be used.

  The home determination module 163 determines whether or not the user terminal 100 is present at the address described above based on the acquired position information (step S26). The home determination module 163 makes a determination based on whether or not the acquired position information matches the own address registered in the address book or the like. The determination may be made by other methods.

  If it is determined in step S26 that the address does not exist (NO in step S26), that is, if it does not match the address registered in the address book or the like, or data indicating its own address cannot be obtained, The current location data transmission module 152 transmits the acquired position information as current location data to the delivery support server 10 (step S27). The current location data receiving module 23 receives the current location data transmitted by the user terminal 100.

  On the other hand, if it is determined in step S26 that the address exists (YES in step S26), that is, if it is determined that the address matches the address registered in the address book or the like, data indicating its own address is acquired. If it is possible, the home data transmission module 153 transmits a home notification, which is information indicating home, to the delivery support server 10 (step S28). The home notification receiving module 24 receives the current location data transmitted by the user terminal 100. The home notification includes personal information and information indicating that the user is at home.

  Note that the current location data transmission module 152 may transmit the current location data to the delivery support server 10 without executing the processing of step S26.

  The above is the home information notification permission process.

[Current location data notification processing]
Based on FIG. 6, the present location data notification process executed by the delivery support server 10, the user terminal 100, and the deliveryman terminal 200 will be described. FIG. 6 is a flowchart of the current location data notification process executed by the delivery support server 10, the user terminal 100, and the deliveryman terminal 200. The processing executed by the modules of each device described above will be described together with this processing. In the following description, a process when the user terminal 100 transmits current location data will be described.

  The data association module 32 associates the previously stored user data with the received current location data, and creates a association data table based on the association data that is the association data (step S30). The data association module 32 associates terminal number, name, address, address position information, and current location information based on current location data as user data. The data association module 32 may associate other information included in the user data.

[Linked data table]
Based on FIG. 11, the association data table created by the data association module 32 will be described. FIG. 11 is a diagram illustrating a linking data table. In FIG. 11, the data association module 32 associates a terminal number, name, address, address position information, and current location information. The terminal number, name, address, and address position information are the same as those described above. The current location information is information related to the current location of the user terminal 100. Each item is not limited to the number and type of items of the present embodiment, and can be changed as appropriate. For example, only the address and the current location information may be linked, the name, the address, and the current location information may be linked, other combinations may be used, Information may be added.

  The association data notification availability transmission module 25 transmits the association data notification availability data to the user terminal 100 assigned to the associated terminal number (step S31). The association data notification availability is data relating to the presence of a delivery item and the availability of association data to be transmitted to the deliveryman terminal 200. The association data may be data regarding whether or not the current location data can be transmitted to the deliveryman terminal 200.

  The association data notification availability module 154 receives association data notification availability data. The association data notification permission display module 164 displays an association data notification availability screen based on the received association data notification availability data (step S32).

  FIG. 12 is a diagram showing a screen for notifying linked data notification displayed by the linked data notification permission display module 164. In FIG. 12, the association data notification permission display module 164 displays a message display area 410, an approval icon 420, and a rejection icon 430 in the association data notification availability screen 400. The message display area 410 displays a message notifying the user that a delivery item exists and a message indicating whether or not to notify the deliveryman terminal 200 of information related to the current position of the delivery area. The approval icon 420 and the rejection icon 430 receive an operation from the user. The contents of the association data notification availability screen 400 can be changed as appropriate. Further, the position, arrangement, contents, and the like of each of the message display area 410, the approval icon 420, and the rejection icon 430 can be changed as appropriate.

  The association data notification permission display module 164 determines whether or not the association data notification permission input has been received (step S33). The association data notification permission display module 164 determines the association permission notification input depending on whether the approval icon 420 or the rejection icon 430 described above is operated. In step S33, when it is determined that the association data notification permission display module 164 has not accepted the notification permission input (NO in step S33), that is, the association data notification permission display module 164 performs an operation input of the reject icon 430. If accepted, the process is terminated. Note that the user terminal 100 may transmit information for refusing transmission to the delivery support server 10. In this case, the delivery support server 10 only has to receive and store information for refusing transmission, and may handle it as unknown at home in the processing described later.

  On the other hand, when the association data notification permission display module 164 determines that the notification permission input has been received (YES in step S33), that is, when the association data notification permission display module 164 receives an operation input of the approval icon 420, The linking data notification permission transmission module 155 transmits linking data notification permission data, which is information indicating permission notification of the linking data, to the delivery support server 10 (step S34).

  The association data notification permission reception module 26 receives the association data notification permission data. Based on the received association data notification permission data and association data, the data arrangement module 33 matches the address data, the home data in which the current location information matches, the address location information, and the home location information. Absence data is created, and organized data is created by arranging the linked data into home data and absent data (step S35).

  The data collation module 34 collates the arrangement data with the delivery destination information of the delivery item, specifies the delivery destination where the at-home data exists, and acquires the association data of the arrangement data (step S36).

  The linking data transmission module 27 transmits the acquired linking data to the deliveryman terminal 200 (step S37). The association data receiving module 250 receives association data.

  The above is the current location data notification process.

[Delivery route display processing]
Based on FIG. 7, the delivery route display processing executed by the delivery support server 10, the user terminal 100, and the deliveryman terminal 200 will be described. FIG. 7 is a flowchart of a delivery route display process executed by the delivery support server 10, the user terminal 100, and the deliveryman terminal 200. The processing executed by the modules of each device described above will be described together with this processing.

  The map display module 270 displays each user's destination information on the map based on the name, address, home data, and the map data acquired by the map display module 270 (step S40). The destination information indicates a name, home data, and a delivery number. Note that the destination information may include other information, and can be changed as appropriate.

  FIG. 13 is a diagram showing a delivery route screen displayed by the map display module 270. In FIG. 13, the map display module 270 displays a map 510, a destination icon 520, and a destination information area 530 in the delivery route screen 500. The map 510 is map information based on map data. The destination icon 520 is an icon indicating the address of the delivery destination. The destination information area 530 is an area for displaying the above-described destination information. The delivery route confirmation screen 500 displayed by the map display module 270 can be changed as appropriate. Further, the position, arrangement, contents, and the like of the map 510, the destination icon 520, and the destination information display area 530 can be changed as appropriate.

  The delivery order input module 271 determines whether or not an input of delivery order has been accepted (step S41). The delivery order input module 271 determines whether or not the delivery destination order input has been received based on, for example, the order of tapping the destination icon 330 or the order in which the input surrounding the destination icon 330 is performed. To do. In step S41, when the delivery order input module 271 determines that the input is not received (NO in step S41), the delivery order input module 271 repeats this process until the input is received.

  On the other hand, when the delivery order input module 271 determines in step S41 that the input has been accepted (YES in step S41), the time calculation module 272 calculates the estimated arrival time of each delivery destination (step S42). The time calculation module 272 searches for a route to each delivery destination based on its current position, each location information of the delivery destination, road information, and map information, and based on the searched route, an estimated arrival time The time is calculated as the estimated arrival time.

  The map display module 270 displays the received delivery order and the calculated estimated arrival time on the map (step S43).

  FIG. 14 is a diagram showing the order of delivery displayed by the map display module 270. In FIG. 14, the map display module 270 displays a planned arrival time display area 540 and a delivery order icon 550 in addition to the map 510, the destination icon 520, and the destination information display area 530 in the delivery route screen 500 described above. . The estimated arrival time display area 540 is an area for displaying the calculated estimated arrival time. Further, the delivery order icon 550 is an icon for displaying the delivery order in which the input is accepted. In addition, the position, arrangement, contents, and the like of the estimated arrival time display area 540 and the delivery order icon 55 can be changed as appropriate.

  The estimated arrival time data transmission module 251 transmits the estimated arrival time data indicating the estimated arrival time of the delivery destination to the delivery support server 10 (step S44). The estimated arrival time data includes destination information in addition to the estimated arrival time. Is included.

  The estimated arrival time data receiving module 28 receives estimated arrival time data. Based on the destination information included in the received scheduled arrival time data, the scheduled arrival time notification module 29 transmits an arrival schedule notification to the user terminal 100 having the terminal number associated with the name and address (step S45). The arrival schedule notification includes the estimated arrival time, name, delivery person's phone number, delivery name, and the like.

  The arrival schedule notification reception module 156 receives the arrival schedule notification. The arrival schedule notification display module 165 displays the received arrival schedule notification (step S46).

  FIG. 15 is a diagram showing the arrival schedule notification displayed by the arrival schedule notification display module 165. In FIG. 15, the arrival schedule notification display module 165 displays a message area 610, an approval icon 620, a rejection icon 630, and a telephone number display area 640 in the arrival schedule notification screen 600. The message display area 610 is an area for displaying various messages such as name and arrival time. The approval icon 620 and the rejection icon 630 receive an operation from the user. The telephone number display area 640 displays the delivery person's telephone number. The arrival schedule notification screen 600 displayed by the arrival schedule notification display module 165 can be changed as appropriate. Further, the position, arrangement, contents, and the like of the message area 610, the approval icon 620, the rejection icon 630, and the telephone number display area 640 displayed by the arrival schedule notification display module 165 can be changed as appropriate. For example, the arrival schedule notification display module 165 may describe the type and name of the delivery item, the name of the sender, and the like in the message area 610.

  The arrival schedule notification display module 165 determines whether or not the arrival schedule notification has been approved (step S47). The arrival schedule notification display module 165 makes a determination based on whether an operation of either the approval icon 620 or the rejection icon 630 is accepted.

  In step S47, if the arrival schedule notification display module 165 determines that it has not approved (NO in step S47), that is, if it is determined that the operation of the rejection icon 630 has been received, the delivery rejection data transmission module 157 performs delivery. Delivery refusal data, which is data to be refused, is transmitted to the delivery support server 10 (step S48). The delivery refusal data receiving module 40 receives the delivery refusal data and executes a delivery refusal process (step S49). The delivery refusal data includes information indicating delivery refusal and personal information

  In step S49, the delivery support server 10 transmits the received delivery refusal data to the deliveryman terminal 200. The deliveryman terminal 200 identifies the destination information associated with the terminal number of the user terminal 100 that has transmitted the delivery rejection based on the received delivery rejection data. The deliveryman terminal 200 deletes the destination information displayed on the map, the delivery order, and the estimated arrival time based on the specified destination information. Note that the delivery support server 10 may specify the destination information. In this case, the specified destination information is transmitted to the deliveryman terminal 200, and the deliveryman terminal 200 displays the destination information on the map based on the destination information. The destination information, the order of delivery, and the estimated arrival time may be deleted.

  On the other hand, if the arrival schedule notification display module 165 determines in step S47 that the approval has been approved (YES in step S47), that is, if it is determined that the operation of the approval icon 620 has been received, the delivery approval data transmission module 158 performs the delivery. Delivery approval data, which is data to be approved, is transmitted to the delivery support server 10 (step S50). The delivery approval data includes information indicating delivery approval and personal information.

  The delivery approval data receiving module 41 receives delivery approval data. The delivery approval data transmission module 42 transmits the delivery approval data to the deliveryman terminal 200 (step S51).

  The delivery approval data receiving module 252 receives delivery approval data. The map display module 270 displays information indicating delivery approval in the destination information display area on the map (step S52). The delivery person performs delivery to the destination for which the delivery approval is displayed.

  FIG. 16 is a diagram showing a delivery approval screen displayed by the map display module 270. In FIG. 16, the map display module 270 displays a notification indicating delivery approval superimposed on the destination information display area 530 displayed in the delivery route screen 500 described above. Note that the position, arrangement, and contents of the notification indicating delivery approval can be changed as appropriate. Further, the name or the like of the user whose delivery is approved may be highlighted. The deliveryman terminal 200 may search for a route based on the position of the name and address where the delivery is approved.

  The above is the delivery route display process.

[Home notification processing]
Based on FIG. 8, the at-home notification process executed by the delivery support server 10, the user terminal 100, and the deliveryman terminal 200 will be described. FIG. 8 is a flowchart of home notification processing executed by the delivery support server 10, the user terminal 100, and the deliveryman terminal 200. The processing executed by the modules of each device described above will be described together with this processing. In the following description, processing when a home notification indicating that the user terminal 100 is at home is transmitted will be described.

  The home notification transmission module 43 transmits the received home notification to the deliveryman terminal 200 (step S60).

  The home notification receiving module 253 receives the home notification transmitted by the delivery support server 10. The map display module 270 performs the delivery route display process described above based on the received home notification (step S61). That is, the delivery support server 10, the user terminal 100, and the deliveryman terminal 200 display the delivery route based on the name, address, home data included in the home notification, and the map data acquired by itself, instead of the tied data. Execute the process. The detailed description is omitted since it is substantially the same as the above-described processes.

  Next, the home display instruction transmission module 44 transmits a home notification to the home intercom provided in the house in which it resides (step S62). The home intercom receives the home notification and displays the home notification on the entrance cordless handset. Note that the residential intercom may be a general residential intercom, as long as it has the functions described below.

  FIG. 17 is a diagram showing the at-home notification displayed by the entrance cordless handset. In FIG. 17, the entrance cordless handset displays a home notification message indicating that it is at home on the message display unit 700.

  The above is the home notification process.

  The means and functions described above are realized by a computer (including a CPU, an information processing apparatus, and various terminals) reading and executing a predetermined program. The program is provided in a form recorded on a computer-readable recording medium such as a flexible disk, CD (CD-ROM, etc.), DVD (DVD-ROM, DVD-RAM, etc.), for example. In this case, the computer reads the program from the recording medium, transfers it to the internal storage device or the external storage device, stores it, and executes it. The program may be recorded in advance in a storage device (recording medium) such as a magnetic disk, an optical disk, or a magneto-optical disk, and provided from the storage device to a computer via a communication line.

  As mentioned above, although embodiment of this invention was described, this invention is not limited to these embodiment mentioned above. The effects described in the embodiments of the present invention are only the most preferable effects resulting from the present invention, and the effects of the present invention are limited to those described in the embodiments of the present invention. is not.

  1 delivery support system, 10 delivery support server, 100 user terminal, 200 deliveryman terminal

Claims (16)

A delivery support system for notifying a delivery company whether a recipient of a delivery destination as a user is at home,
First receiving means for receiving an address input from the user;
Obtaining means for obtaining position information of the mobile device held by the user;
A linking means for linking the received address and the acquired position information of the mobile device;
First notification means for notifying the delivery company of the linked information;
A delivery support system comprising: A delivery support system for notifying a delivery company whether a recipient of a delivery destination as a user is at home,
Second accepting means for accepting at-home input from the user;
A second notification means for notifying the delivery company of the received information;
A delivery support system comprising: Display means for displaying the received information on an external intercom;
The delivery support system according to claim 2, further comprising:   The delivery support system according to claim 1, wherein the acquisition unit acquires the position information from GPS information.   The delivery support system according to claim 1, wherein the acquisition unit acquires the position information from network information.   The delivery support system according to claim 1, wherein the acquisition unit acquires the position information from public line information. Third receiving means for receiving an input of a scheduled delivery time from the delivery company to the delivery destination;
Third notification means for notifying the user of the accepted estimated delivery time;
The delivery support system according to claim 1, further comprising: A first permission means for permitting the delivery company to be notified of the associated information before the notification;
The delivery support system according to claim 1, further comprising: A second permission means for permitting the delivery agent to be notified of the received information before the notification;
The delivery support system according to claim 2, further comprising: Organizing means for organizing the linked information into information on being at home and absent,
The delivery support system according to claim 1, further comprising: First collation means for collating the delivery address information of the collected delivery items with the linked information;
The delivery support system according to claim 1, further comprising: Second collating means for collating the delivery address information of the collected deliveries with the received information;
The delivery support system according to claim 2, further comprising: A delivery support method for notifying a delivery company whether a recipient of a delivery destination as a user is at home,
Receiving an address input from the user;
Obtaining the position information of the portable device held by the user;
Associating the received address with the acquired location information of the mobile device;
Notifying the delivery company of the linked information;
A delivery support method characterized by comprising: A delivery support method for notifying a delivery company whether a recipient of a delivery destination as a user is at home,
Receiving at-home input from the user;
Notifying the delivery agent of the received information;
A delivery support method characterized by comprising: To the delivery support system that informs the delivery company whether the recipient of the delivery destination that is the user is at home,
Receiving address input from the user;
Obtaining the position information of the portable device held by the user;
Associating the received address with the acquired location information of the mobile device;
Notifying the delivery company of the associated information;
A program characterized by having executed. To the delivery support system that informs the delivery company whether the recipient of the delivery destination that is the user is at home,
Receiving at-home input from the user;
Notifying the delivery company of the received information;
A program characterized by having executed.