JP2016038776A - Service use information shared system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable information on actions of individuals of using services provided by a plurality of companies, and at the same time, enable each individual to manage individual information.SOLUTION: A system (S) is provided with: user terminals (2, 3) capable of transmitting histories of identification information; provided information acquisition terminals (11, 12, 21, 26) capable of adding information relating to services used by users to the identification information received from the user terminals (2, 3) and providable information set by each user (1), and transmitting the information; and a sharing device (31) having reception history storage means (81a) that stores the information transmitted from the provided information acquisition terminals (11, 12, 21, 26) and association means (81f) that associates the received information of the same user (1) extracted from the received information stored in the reception history storage means (81a) with information indicating that the received information is of the same user (1) on the basis of the histories of the identification information transmitted from the user terminals (2, 3).SELECTED DRAWING: Figure 1

Description

  The present invention relates to a service use information sharing system for sharing information using a service.

In order to provide services adapted to personal preferences, behavior information such as web site browsing history, location information, and purchasing history is collected and analyzed (for example, Patent Document 1 (Patent No. 4938725). No.), Patent Document 2 (Japanese Patent No. 5264981), etc.). Conventionally, a specific business operator collects the usage history of the company service.
In addition, there is a mechanism called PDS (Personal Data Storage) that allows each individual to accumulate and manage his / her own behavior information and to share and use it with other companies in a limited manner (for example, Patent Document 3 (Japanese Patent Laid-Open Publication No. 2003-320826). 2001-175761), Patent Document 4 (Patent No. 3564262), Patent Document 5 (Patent No. 5344775).

  Furthermore, for example, Patent Document 6 (Japanese Patent No. 4821028) is known as a technique for sharing information that is collected or provided by using a shared server. In Patent Document 6, shared information can be registered and stored in an information sharing server from a PC connected to an intra-organizational LAN, and can be browsed. Information disclosure is set and managed by a specific authority. The technology is described. Also, in Patent Document 6, when a common information sharing server is used in a plurality of organizations, various types of information are appropriately managed individually including ensuring security and disclosing necessary information. It is also described.

Japanese Patent No. 4938725 Japanese Patent No. 5264981 Japanese Patent Laid-Open No. 2001-175761 Japanese Patent No. 3564262 Japanese Patent No. 5344775 Japanese Patent No. 4821028 ("0015" to "0033")

(Problems of conventional technology)
As in the technologies described in Patent Documents 1 and 2, when a specific business operator collects the usage history of the company service, personal information is dispersed when the same individual uses a service provided by a plurality of business operators. Therefore, it cannot be used with being tied.
In addition, in the case of PDS like the techniques described in Patent Documents 3 to 5, since each individual has to manage his / her behavior information, measures such as data leakage countermeasures, judgment of permission in providing behavior information, etc. The burden on individuals becomes a problem. On the other hand, in the configuration in which a specific authorized person sets access authority as in the technique described in Patent Document 6, there is a problem that each individual who provides information cannot manage his / her personal information.

  An object of the present invention is to enable each individual to manage personal information while sharing behavior information using services provided by a plurality of businesses.

In order to solve the technical problem, the service use information sharing system of the invention according to claim 1 comprises:
A first transmission means capable of transmitting provided information including identification information for identifying a user and information that can be provided in advance set by the user; and transmitting the identification information used by the user Possible second transmission means, a user terminal comprising:
A provision information acquisition terminal used when the user receives provision of a service, the first reception means receiving the provision information from the user terminal, and the first reception means A provision information acquisition terminal comprising: a third transmission means capable of adding information related to the service used by the user to the information and transmitting the information;
Second receiving means for receiving the identification information transmitted from the second transmitting means, and third receiving means for receiving the provision information transmitted from the third transmitting means and the added information related to the service; The reception history storage means for storing the history of reception information received by the third reception means, and the reception information stored in the reception history storage means based on the identification information received by the second reception means. Extracting means for extracting common user's reception information in each identification information included, and when common user's reception information is extracted, associating each reception information with common user information A sharing device having association means for assigning association information;
It is provided with.

The invention according to claim 2 is the service usage information sharing system according to claim 1,
The terminal of the user having identification information generation means for generating the identification information when transmitting the provision information by the first transmission means;
It is provided with.

The invention according to claim 3 is the service use information sharing system according to claim 1 or 2,
Setting means for setting information that can be provided about the user,
It is provided with.

According to the first aspect of the present invention, compared to the case where the identification information used from the user terminal cannot be transmitted, the individual can identify while sharing the action information using the service provided by the plurality of operators. Each user can manage personal information by managing whether or not information is transmitted.
According to the second aspect of the present invention, since the identification information is generated every time the provision information is transmitted, the identification information can be made different for each information provided to the service provider or the shared device. It is possible to make it impossible for the provider and the administrator of the shared device to grasp whether the provided information belongs to a common user. Therefore, the level of protection of personal information can be increased compared to the case where identification information is not generated each time provision information is transmitted.
According to the third aspect of the present invention, the information that can be provided by the user can be set, and each individual user can manage personal information more finely than when the information that can be provided cannot be set. be able to.

FIG. 1 is an explanatory diagram of a service use information sharing system according to a first embodiment of this invention. FIG. 2 is a functional block diagram of a user terminal in the service usage information sharing system according to the first embodiment. FIG. 3 is an explanatory diagram of an example of the identification information history according to the first embodiment. FIG. 4 is an explanatory diagram of a display screen of the application according to the first embodiment, FIG. 4A is an explanatory diagram of a main image, and FIG. 4B is an explanatory diagram of a setting image. FIG. 5 is a functional block diagram of the provided information acquisition terminal in the service usage information sharing system according to the first embodiment. FIG. 6 is a functional block diagram of a sharing apparatus in the service usage information sharing system according to the first embodiment. FIG. 7 is an explanatory diagram illustrating an example of a list of information received by the sharing apparatus according to the first embodiment. FIG. 8 is an explanatory diagram of a flowchart of processing in the user terminal according to the first embodiment. FIG. 9 is an explanatory diagram of a flowchart of processing in the provided information acquisition terminal according to the first embodiment. FIG. 10 is an explanatory diagram of a flowchart of processing in the robot according to the first embodiment. FIG. 11 is an explanatory diagram of a flowchart of processing in the shared server according to the first embodiment.

Next, specific examples of embodiments of the present invention (hereinafter referred to as examples) will be described with reference to the drawings, but the present invention is not limited to the following examples.
In the following description using the drawings, illustrations other than members necessary for the description are omitted as appropriate for easy understanding.

FIG. 1 is an explanatory diagram of a service use information sharing system according to a first embodiment of this invention.
In FIG. 1, the service usage information sharing system S of the first embodiment includes a smartphone 2 and a mobile phone 3 possessed by each user 1 as an example of a user terminal. A usage information sharing application as an example of an application program can be introduced (installed) into the terminals 2 and 3 of each user 1.
In addition, the terminals 2 and 3 of each user 1 incorporate an NFC (Near Field Communication) module as an example of a first communication member. Non-contact wireless communication is possible via the NFC module. As an example of the first communication member, an NFC module such as Felica (registered trademark) or Bluetooth (registered trademark) has been illustrated, but the present invention is not limited to this, and a conventionally known one can be used. Any communication technology such as wireless LAN communication can be used.
In addition, the terminals 2 and 3 of the user 1 are configured to be able to transmit and receive information through the mobile phone network via the Internet N as an example of a public communication line.

  In FIG. 1, the service use information sharing system S according to the first embodiment includes a park guide 11 as an example of a provided information acquisition terminal. The park guidance machine 11 is a terminal installed in a park as an example of a service providing place by a local public organization as an example of a service provider, and can provide information on park facilities, maps, and seasonal events. At the same time, it is configured to be able to issue coupons such as discount coupons and use coupons that can be used at preset shops in the area. The park guide 11 of the first embodiment includes a display screen 11a on which a guide image is displayed, an input key 11b for inputting contents that the user wants to guide, an NFC module of the user's terminal 2, and It has a communicable NFC module 11c, a coupon ticketing slot 11d, and a clock that measures the current time (not shown). The park guide 11 according to the first embodiment is configured to be able to transmit and receive information via the Internet N.

  Further, the service use information sharing system S of the first embodiment includes a coupon ticket issuing machine 12 as an example of a provided information acquisition terminal. The coupon issuing machine 12 is a terminal installed by a supermarket as an example of a service provider in a store as an example of a service providing place. A coupon ticket such as a discount ticket or a point grant ticket is given to a visitor. It is configured to issue tickets. Similar to the park guide machine 11, the coupon ticket issuing machine 12 according to the first embodiment includes a display screen 12a, an input key 12b, an NFC module 12c that can communicate with the NFC module of the user's terminal 2, and a coupon ticketing opening 12d. And is configured to be able to transmit and receive information via the Internet N.

  Furthermore, the service use information sharing system S of the first embodiment includes a register 21 as an example of a provision information acquisition terminal. The register 21 is a terminal installed by a restaurant or convenience store as an example of a service provider in a store as an example of a service providing place. It is configured to be possible. The register 21 according to the first embodiment includes a display screen 21a for a price, purchased items, etc., an input key 21b, an NFC module 21c that can communicate with the NFC module of the user terminal 2, a drawer 21d that stores money, Have

The service usage information sharing system S of the first embodiment includes a robot 26 as an example of a provision information acquisition terminal. The robot 26 according to the first embodiment is configured by a so-called conversational robot that recognizes the content of an utterance by speech recognition and responds in advance to the utterance of the user 1 at the home of the user 1. Has been. Therefore, the robot 26 provides a service of talking with the user 1. Note that the robot 26 of the first embodiment incorporates an NFC module (not shown) and is configured to be able to communicate with the NFC module of the user terminal 2.
In addition, the service use information sharing system S according to the first embodiment includes a shared server 31 as an example of a shared device. The shared server 31 is configured to be able to transmit / receive information to / from each terminal 2, 3 of the user 1 and each provided information acquisition terminal 11, 12, 21, 26 via the Internet N.

(Description of the control unit of the user's terminals 2 and 3 in the first embodiment)
FIG. 2 is a functional block diagram of a user terminal in the service usage information sharing system according to the first embodiment.
In FIG. 2, the user terminals 2 and 3 according to the first embodiment perform I / O (input / output interface) for performing input / output of signals to / from the outside, adjustment of input / output signal levels, and the like and necessary startup processing. ROM (read-only memory) in which the programs and data are stored, RAM (random access memory) for temporarily storing necessary data and programs, and processing corresponding to the startup program stored in the ROM or the like is performed It is constituted by a microcomputer having a CPU (Central Processing Unit) and a clock oscillator, and various functions can be realized by executing programs stored in the ROM and RAM.
The control unit 51 of the terminals 2 and 3 stores basic software for controlling basic operations, so-called operating system OS, usage information sharing application AP1 as an application program, and other software (not shown).

(Elements connected to the control unit 51 of the first embodiment)
The control unit 51 of the smartphone 2 includes a touch panel 52 as an example of a display unit and an example of an input unit, an NFC module 53 as an example of a first transmission member, and a portable as an example of a second transmission member. An output signal from a signal output element such as the telephone communication module 54 is input. Moreover, the control part 51 of Example 1 is also outputting the control signal to each element 52-54. Note that the mobile phone 3 has a display as an example of a display unit and an input key as an example of an input unit instead of the touch panel 52.

(Functions of terminals 2 and 3)
The usage information sharing application AP1 of the control unit 51 of the terminals 2 and 3 according to the first embodiment includes the following functional means (program modules).
The transmission request receiving means 51 a receives a provision information transmission request (request) from the provision information acquisition terminals 11, 12, and 21 via the NFC module 53.
The one-time ID generation unit 51b as an example of the identification information generation unit generates a one-time ID as an example of temporary identification information when receiving a transmission request from the provided information acquisition terminals 11, 12, and 21. To do. The one-time ID generating unit 51b according to the first embodiment generates a one-time ID that combines alphanumeric characters having a preset number of digits based on a random number.

FIG. 3 is an explanatory diagram of an example of the identification information history according to the first embodiment.
The ID list storage unit 51c as an example of the identification information storage unit stores the one-time ID history generated by the one-time ID generation unit 51b. In FIG. 3, the ID list storage means 51c of the first embodiment stores a one-time ID history as list (list) information as shown in FIG. Each time the one-time ID generating unit 51b generates a one-time ID, the ID list storage unit 51c registers and updates the generated one-time ID by adding it to the list.

  The provided information storage unit 51 d stores information that can be provided to the provided information acquisition terminals 11, 12, 21, and 26 via the NFC module 53. In the first embodiment, items that can be set as information that can be provided include “age”, “gender”, “nationality”, “resident”, “profession”, and “hobby” of the user 1. Then, the items selected and set by the users of the terminals 2 and 3 as being transmittable (can be provided) to the service provider are stored as information that can be provided. In the first embodiment, “age” and the like are exemplified as information that can be provided. However, the present invention is not limited to this, but “height”, “weight”, “annual income”, “unmarried / married”, “presence of children” It is also possible to increase the number of items that can be provided, or to reduce the number.

  The provision information transmission unit 51e as an example of the first transmission unit is generated by the one-time ID generation unit 51b when the transmission request reception unit 51a receives a transmission request from the provision information acquisition terminals 11, 12, and 21. Provision information including the provided one-time ID and the provisionable information stored in the provision information storage unit 51 d is transmitted to the provision information acquisition terminals 11, 12, and 21 via the NFC module 53. The provision information transmission unit 51e according to the first embodiment transmits the provision information to the robot 26 via the NFC module 53 when an input of “setting content cooperation” 61c described later is input.

FIG. 4 is an explanatory diagram of a display screen of the application according to the first embodiment, FIG. 4A is an explanatory diagram of a main image, and FIG. 4B is an explanatory diagram of a setting image.
The main image display means 51f displays the main image 61 shown in FIG. 4A on the touch panel 52 of the terminal 2. The main image 61 includes a “set” button image 61a for setting information that can be provided to the service provider and an “ID transmission” for transmitting a one-time ID list (see FIG. 3) to the shared server 31. A “setting content cooperation” button image 61c for linking the setting contents of information that can be provided between the button image 61b and the robot 26, and an “end” button image for ending the setting work and ID list transmission work. 61d. The main image display unit 51f according to the first embodiment displays the main image 61 when an input for starting the setting operation of the usage information sharing application AP1 or the like is performed by the operation of the user 1 of the terminals 2 and 3. .

The ID list transmission unit 51 g as an example of the second transmission unit transmits an ID list to the shared server 31. The ID list transmission means 51g according to the first embodiment transmits to the shared server 31 via the Internet N when the “ID transmission” button image 61b is input.
The setting image display unit 51h displays the setting image 62 shown in FIG. 4B on the touch panel 52 of the terminal 2. 4B, a setting image 62 according to the first embodiment includes a “complete” button image 62a for completing setting, an age setting column 62b for setting “age”, and a gender setting column 62c for setting “sex”. , A nationality setting field 62d for setting “nationality”, a residence setting field 62e for setting “resident”, an occupation setting field 62f for setting “occupation”, and a hobby for setting “hobby”. It has a setting field 62g, and a check box 62h for setting whether or not to provide information on "age", "gender", "nationality", "residence", "occupation", and "hobby". The setting fields 62b to 62g according to the first embodiment are configured to be set by selecting from preset options. For example, the “age” column is configured to select from among the options of teens, 20s, 30s,.

  The provision information setting unit 51 i sets provision information based on the contents set in the setting image 62. The provision information setting unit 51i according to the first embodiment stores the setting contents of the setting fields 62b to 62g and the check box 62h in the provision information storage unit 51d as information that can be provided when the “complete” button 62a is input. Update and set the stored information.

(Description of Control Unit of Provided Information Acquisition Terminals 11, 12, 21, and 26 of Embodiment 1)
FIG. 5 is a functional block diagram of the provided information acquisition terminal in the service usage information sharing system according to the first embodiment.
In FIG. 5, provided information acquisition terminals 11, 12, 21, and 26 according to the first embodiment are I / O (input / output interface) for performing input / output of signals to / from the outside, adjustment of input / output signal levels, and necessary activation. Depending on ROM (Read Only Memory) that stores programs and data for processing, RAM (Random Access Memory) for temporarily storing necessary data and programs, and startup programs stored in ROM CPU (Central Processing Unit) that performs the above processing and a microcomputer having a clock oscillator and the like, and various functions can be realized by executing programs stored in the ROM and RAM.
The control units 71 and 71 ′ of the terminals 11, 12, 21, and 26 include basic software for controlling basic operations, so-called operating system OS, usage information collection programs AP2 and AP2 ′ as application programs, and other not shown. Software is stored.

(Elements connected to the control unit 71 of the first embodiment)
The control unit 71 of the park guide machine 11 and the coupon ticket issuing machine 12 communicates via the display panels 11a and 12a, the NFC modules 11c and 12c as an example of the first receiving member, the coupon printing member 72, and the Internet line N. The control signal is output to the controlled element such as the communication module 73 as an example of the third transmission member that performs the above. Further, output signals from signal input elements such as the input keys 11b and 12b, the NFC modules 11c and 12c, and the communication module 73 are input.

The register 21 is the same as the register 21 except that it controls the drawer 21d in place of the coupon ticketing outlets 11d and 12d and has a sales recording member (receipt printing machine) (not shown). The detailed explanation is omitted.
Further, the control unit 71 ′ of the robot 26 includes the NFC module 26 c as an example of the first receiving member, the communication module 73 ′ as an example of the third transmitting member that performs communication through the mobile phone line, and the utterance of the user 1. An output signal from a signal input element such as a microphone 74 is collected. In addition, the control unit 71 ′ of the robot 26 outputs control signals to controlled elements such as the NFC module 26 c, the communication module 73 ′, and the speaker 75 that plays a reply sound.

(Functions of provided information acquisition terminals 11, 12, 21)
The usage information collection program AP2 of the control unit 71 of the provided information acquisition terminals 11, 12, and 21 according to the first embodiment includes the following functional means (program module).
The terminal detection unit 71 a detects the terminals 2 and 3 of the user 1. The terminal detection unit 71a according to the first embodiment determines that the terminals 2 and 3 are detected when the NFC modules 11c, 12c, and 21c detect the NFC modules 53 of the terminals 2 and 3 of the user 1.
The transmission request transmitting means 71b requests the detected terminals 2 and 3 to transmit the provided information when the terminals 2 and 3 of the user 1 are detected.

The provision information receiving means 71c as an example of the first reception means receives the provision information transmitted from the terminals 2 and 3 of the user 1 in response to the transmission request.
The shared information generating unit 71d generates shared information in which information related to the service is added to the received provided information. In the first embodiment, the shared information generating unit 71d of the park guide machine 11 and the coupon ticket issuing machine 12 receives the information from the terminals 2 and 3 and the provided information acquisition terminals 11 and 12 as an example of the additional information related to the service. The shared information is generated by adding the information on the place where “is installed (“ park ”,“ supermarket ”, etc.) to the provided information. Further, the shared information generating means 71d of the register 21 receives information on items and services purchased by the user 1 (purchase information), the date and time when the information was received from the terminals 2 and 3, and the provided information as an example of additional information related to the service. Information on the place where the acquisition terminal 21 is installed (such as “restaurant” and “convenience store”) is added to the provided information to generate shared information.

The shared information transmitting unit 71 e as an example of the third transmitting unit transmits the shared information generated by the shared information generating unit 71 d to the shared server 31.
The coupon ticket issuing means 71f as an example of the service providing means issues a coupon ticket preset by the service provider via the coupon printing member 72 when receiving the provision information from the terminals 2 and 3. In the first embodiment, the register 21 is not provided with the coupon issuing member 72 and the coupon issuing means 71f, but can be provided.

(Function of provided information acquisition terminal 26)
The usage information collection program AP2 ′ of the control unit 71 ′ of the provision information acquisition terminal 26 of Embodiment 1 has the following functional means (program module).
The provided information receiving means 71c ′ as an example of the first receiving means receives the provided information transmitted from the terminals 2 and 3 of the user 1 in response to the input of “setting content cooperation” 61c.
The provision information storage unit 71g stores the provision information received by the provision information reception unit 71c ′.

Conversation means 71h as an example of service providing means includes voice recognition means 71h1 and voice response means 71h2.
The voice recognition unit 71h1 determines the content of the utterance of the user 1 via the microphone 74. For example, the content of user 1's utterance is a greeting such as “Good morning”, or something related to the temperature such as “hot” or “cold”, “the flowers were beautiful” or “the candy was delicious” Recognize
The voice response unit 71h2 makes a preset response to the utterance content of the user 1 via the speaker 75. Note that various known techniques such as Siri (registered trademark), for example, can be adopted as the dialogue technique (conversation means 71h) that performs voice recognition and makes a voice response, and thus detailed description thereof is omitted.

The topic history storage unit 71j stores a topic history in conversation based on the utterance content of the user recognized by the voice recognition unit 71h1. As an example, if you recognized the voice as “Flower was beautiful”, remember “Flower” as a topic, and if you recognized “Sweet was delicious”, remember “Sweet” as a topic. , “Greeting”, “temperature”, etc.
The shared information generating unit 71d ′ generates shared information in which information related to the service is added to the provided information stored in the provided information storage unit 71g. The shared information generating means 71d 'in the robot 26 of the first embodiment, as an example of additional information regarding the service, the date and time when the shared information is transmitted, the information on the location ("home") where the provision information acquisition terminal 26 is installed, and the topic The shared information is generated by adding the topic history information stored in the history storage unit 71j to the provided information.
The shared information transmitting unit 71e ′ as an example of the third transmitting unit transmits the shared information generated by the shared information generating unit 71d ′ to the shared server 31. The shared information transmitting unit 71e ′ of the first embodiment transmits the shared information to the shared server 31 at a preset time interval, for example, every other hour (every hour), but there is a conversation. It can also be sent each time the topic history is updated.

(Description of the control unit of the shared server 31 of the first embodiment)
FIG. 6 is a functional block diagram of a sharing apparatus in the service usage information sharing system according to the first embodiment.
6, the shared server 31 according to the first embodiment includes an I / O (input / output interface) that performs input / output of signals to / from the outside, adjustment of input / output signal levels, and the like, and a program and data for performing necessary startup processing. ROM (read-only memory) that stores data, RAM (random access memory) for temporarily storing necessary data and programs, and CPU (central processing unit) that performs processing according to the startup program stored in the ROM And a microcomputer having a clock oscillator and the like, and various functions can be realized by executing programs stored in the ROM and RAM.
The control unit 81 of the shared server 31 stores basic software for controlling basic operations, a so-called operating system OS, a usage information sharing program AP3 as an application program, and other software (not shown).

(Elements connected to the control unit 81 of the first embodiment)
The control unit 81 of the shared server 31 exchanges signals with a controlled element / signal input element such as a communication module 82 as an example of a third receiving member that performs communication via the Internet line N.

(Function of shared server 31)
FIG. 7 is an explanatory diagram illustrating an example of a list of information received by the sharing apparatus according to the first embodiment.
The usage information sharing program AP3 of the control unit 81 of the shared server 31 according to the first embodiment includes the following functional means (program modules).
The shared information storage unit 81a as an example of the reception history storage unit stores a history of shared information transmitted from the provided information acquisition terminals 11, 12, 21, and 26 and received by the shared server 31. In FIG. 7, the shared information storage unit 81 a according to the first embodiment includes one-time ID information included in the shared information, provided information such as “age” and “gender”, and provided information acquisition terminals 11, 12, 21, The service provision location, service provision time, service contents (purchase information and topic history) added at 26, and data in a list form as shown in FIG. 7 are stored. The shared information storage unit 81a according to the first embodiment also stores one-time ID information used by the common user as association information that associates the common user information.

The shared information receiving unit 81b as an example of the third receiving unit receives the shared information transmitted from the provided information acquisition terminals 11, 12, 21, and 26.
The shared data registration unit 81c registers the received information in the list of the shared information storage unit 81a when the shared information receiving unit 81b receives the shared information.
The ID list receiving unit 81d as an example of the second receiving unit receives the one-time ID list transmitted from the ID list transmitting unit 51g of the terminal 2 or 3 of the user 1.

The ID extraction unit 81e as an example of the extraction unit is configured to identify each piece of identification information (one piece of information included in the information stored in the shared information storage unit 81a based on an ID list that is a history of identification information received by the ID list reception unit 81d. Common user 1 information is extracted in (time ID). That is, if there is an ID that matches the ID list in the information in the ID column stored in the shared information storage unit 81a, the ID list is extracted as information of the user 1 who is common with the user 1 who has received the ID list. .
The ID association unit 81f as an example of the association unit gives association information for associating each piece of shared information with the common user 1 information when the shared information of the common user 1 is extracted. To do. The ID association unit 81f according to the first embodiment associates IDs by registering IDs registered in the ID list other than the IDs of the shared information as association information in the column of association information.

(Explanation of flowchart of Example 1)
Next, the flow of control in the service usage information sharing system according to the first embodiment will be described with reference to a flowchart, so-called flowchart.

(Explanation of processing flowchart in user's terminal)
FIG. 8 is an explanatory diagram of a flowchart of processing in the user terminal according to the first embodiment.
The processing of each step ST in the flowchart of FIG. 8 is performed according to a program stored in the terminals 2 and 3 of the user 1. This process is executed in parallel with other various processes of the terminals 2 and 3.
The flowchart shown in FIG. 8 starts in a resident manner when the usage information sharing application AP1 is installed in the terminals 2 and 3.

In ST1 of FIG. 8, it is determined whether or not an information transmission request from the provided information acquisition terminals 11, 12, and 21 has been received. If yes (Y), the process proceeds to ST2. If no (N), the process proceeds to ST5.
In ST2, a one-time ID is created. Then, the process proceeds to ST3.
In ST3, the created one-time ID is registered in the ID list, and the process proceeds to ST4.
In ST4, the one-time ID and the information that can be provided are transmitted to the provided information acquisition terminals 11, 12, and 21 that have transmitted the transmission request. Then, the process returns to ST1.

In ST5, it is determined whether or not an input for displaying the main image 61 has been made. If yes (Y), the process proceeds to ST6, and if no (N), the process returns to ST1.
In ST6, the main image 61 is displayed and the process proceeds to ST7.
In ST7, it is determined whether or not “end” 61d has been input. If yes (Y), the process proceeds to ST8. If no (N), the process proceeds to ST9.
In ST8, the display of the main image 61 is ended (the main image 61 is closed), and the process returns to ST1.
In ST9, it is determined whether or not “ID transmission” 61b has been input. If yes (Y), the process proceeds to ST10. If no (N), the process proceeds to ST11.
In ST10, the ID list is transmitted to shared server 31. Then, the process returns to ST7.

In ST11, it is determined whether or not “provided content cooperation” 61c has been input. If yes (Y), the process proceeds to ST12. If no (N), the process proceeds to ST13.
In ST12, the following processes (1) to (3) are executed, and the process returns to ST7.
(1) Create a one-time ID.
(2) Register the created one-time ID in the ID list.
(3) The one-time ID and information that can be provided are transmitted to the robot 26.
In ST13, it is determined whether or not “setting” 61a has been input. If yes (Y), the process proceeds to ST14. If no (N), the process returns to ST7.
In ST14, the setting image 62 is displayed. Then, the process proceeds to ST15.

In ST15, it is determined whether or not “complete” 62a has been input. If yes (Y), the process proceeds to ST16, and, if no (N), the process proceeds to ST17.
In ST16, the information that can be provided is updated based on the content set in the setting image 62. Then, the setting image 62 is closed and the process returns to ST6.
In ST17, it is determined whether or not an input to the other fields 62b to 62h of the setting image 62 has been performed. If yes (Y), the process proceeds to ST18, and, if no (N), the process returns to ST15.
In ST18, the display of the setting image 62 is updated according to the input. Then, the process returns to ST15.

(Description of flowchart of processing in provided information acquisition terminals 11 and 12)
FIG. 9 is an explanatory diagram of a flowchart of processing in the provided information acquisition terminal according to the first embodiment.
The processing of each step ST in the flowchart of FIG. 9 is performed according to a program stored in the provided information acquisition terminals 11 and 12. This process is executed in parallel with other various processes of the terminals 11 and 12.
The flowchart shown in FIG. 9 is started when the provided information acquisition terminals 11 and 12 are turned on.

In ST21 of FIG. 9, it is determined whether or not the terminals 1 and 3 of the user 1 are detected. If yes (Y), the process proceeds to ST22, and if no (N), ST21 is repeated.
In ST22, an information transmission request is transmitted to terminal 2 and 3 of user 1. Then, the process proceeds to ST23.
In ST23, it is determined whether or not the provision information is received from the terminals 2 and 3 of the user 1. If yes (Y), the process proceeds to ST24. If no (N), ST23 is repeated.
In ST24, the following processes (1) and (2) are executed, and the process proceeds to ST25.
(1) The provision information received from the terminals 2 and 3 of the user 1 is stored.
(2) The date and time information and the service providing location information are added to the received provided information and transmitted to the shared server 31.
In ST25, a coupon is printed. Then, the process returns to ST21.

  In the case of the register 21 as an example of the provided information acquisition terminal, in FIG. 9, the same applies except that the process of ST25 is not performed and the added information is different in the process (2) of ST24. Since the processing is executed, illustration and detailed description are omitted for the sake of simplicity.

(Explanation of flowchart of processing in provided information acquisition terminal (robot 26))
FIG. 10 is an explanatory diagram of a flowchart of processing in the robot according to the first embodiment.
The processing of each step ST in the flowchart of FIG. 10 is performed according to a program stored in the robot 26. This process is executed in parallel with other various processes of the robot 26.
The flowchart shown in FIG. 10 is started when the power of the robot 26 is turned on.

In ST31 of FIG. 10, it is determined whether or not the ID and the provided information transmitted from the terminals 2 and 3 of the user 1 are received. If yes (Y), the process proceeds to ST32. If no (N), the process proceeds to ST33.
In ST32, the received ID and provision information are stored (updated). Then, the process returns to ST31.
In ST33, it is determined whether or not the utterance of the user 1 is detected. If yes (Y), the process proceeds to ST34, and, if no (N), the process proceeds to ST36.
In ST34, a speech process for recognizing the utterance and performing a response according to the content of the utterance is executed, and the process proceeds to ST35.

In ST35, the topic in the utterance is stored. Then, the process returns to ST31.
In ST36, it is determined whether it is time to transmit shared information (every hour). If yes (Y), the process proceeds to ST37, and, if no (N), the process returns to ST31.
In ST37, shared information is created and transmitted to shared server 31. Then, the process returns to ST31.

(Description of flowchart of processing in shared server 31)
FIG. 11 is an explanatory diagram of a flowchart of processing in the shared server according to the first embodiment.
The processing of each step ST in the flowchart of FIG. 11 is performed according to a program stored in the shared server 31. This process is executed in parallel with other various processes of the shared server 31.
The flowchart shown in FIG. 11 is started when the shared server 31 is powered on.

In ST41 of FIG. 11, it is determined whether or not the shared information transmitted from the provided information acquisition terminals 11, 12, 21, and 26 has been received. If yes (Y), the process proceeds to ST42, and, if no (N), the process proceeds to ST43.
In ST42, the received shared information is registered in the history list (see FIG. 7). Then, the process returns to ST41.
In ST43, it is determined whether or not the ID list transmitted from terminal 2 or 3 of user 1 has been received. If yes (Y), the process proceeds to ST44, and, if no (N), the process returns to ST41.
In ST44, based on the received ID list and the stored shared information history list, common user information is extracted and associated. Then, the process returns to ST41.

(Operation of Example 1)
In the service usage information sharing system S of the first embodiment having the above-described configuration, the user 1 can edit and set information that can be provided to the service provider in the setting image 62. . Then, in a service providing facility such as a park or a supermarket, when the user 1 holds his / her terminal 2 or 3 over the NFC modules 11c, 12c, or 21c of the provided information acquisition terminals 11, 12, or 21, the user 1 The set offer information is sent. The information provided to the provided information acquisition terminals 11, 12, and 21 can be used by the service provider itself, and is transferred to the shared server 31 with information such as date and time and service providing location added.

When the user 1 operates the terminals 2 and 3 to link the provided contents, the ID and the provision information set by the user are transmitted to the robot 26 at home. At a preset time, the topic information of the conversation with the user 1 is transmitted from the robot 26 to the shared server 31 together with the provided information.
The shared server 31 stores a history of received shared information. When the ID list is received from each of the terminals 2 and 3, the shared server 31 extracts and associates the common user 1 based on the ID list.

Therefore, in the service usage information sharing system S of the first embodiment, when the user 1 transmits the ID list in the shared server 31, the user 1 uses which service providing facility when and how at home. A conversation with the robot 26 on a topic is related. Therefore, it becomes possible for one user 1 to grasp and analyze the history of actions using local shopping streets such as local parks, supermarkets, restaurants, and the topics that the user 1 is interested in. .
For example, in FIG. 7, when IDs are not associated (linked), that is, only information collected by each service provider, there are many elderly people among park users, What the user 1 has purchased, the time when there are many users of restaurants, restaurants that are often used by foreigners, popular products at each age in convenience stores, and the people's attention You can only analyze topics.

On the other hand, when an ID is associated, the user with ID “XXX” and the user with ID “△△△△” both use the park and purchase dog food. Therefore, “people who come to the park tend to purchase dog food at the supermarket”, and therefore, “analysis that cannot be performed without an ID association, such as“ the park is suitable for walking the dog ”” It becomes possible. In addition, even if a specific product is sold at a local supermarket or convenience store, if the associated ID is the same user 1, it is not popular and popular in the world. It is also possible to analyze whether it is a purchase by a specific person (not a popular product).
In addition, for example, when a park is used after a conversation about the topic of “flower” from the time of the action history of the user 1 associated with the ID, the park is visited to see the flower. It is possible to analyze such as.

Further, in FIG. 7, for example, when the user (elderly person) with the ID “XXX” can be identified, when it is found that the user is absent at home in the event of a disaster, the user is used based on the shared information. It is possible to easily obtain service providing facilities (parks, etc.) and time zones that have been used, and it is possible to contribute to the search judgment that there is a possibility of going to the park in the normal behavior pattern.
In addition, when the topic of the flower appears multiple times based on the history of the shared information, the user 1 can analyze that he / she is interested in the flower. When the terminal 11 is accessed, the display screen 11a of the terminal 11 can be used to provide information such as “Just a flower is blooming”.

It is also possible to analyze the tendency to go shopping in the evening based on the history of the shared information of the user 1, and provide bargain information on nearby supermarkets from the robot 26 at the home of the user 1. It can also be used to do.
Furthermore, from the topic history, it is also used to prompt contests and cooking class guidance according to information such as “cooking”, “qualified”, “cooking”, “novice” Is possible.
In addition, it is also possible to use the robot 26 to transmit the time to encourage the user 1 to go out, exercise, walk, etc. by combining the time zone in which the user 1 uses the park with the season and weather information. For example, if there is a “summer festival” in the history of conversations, it can be used to encourage people to go out at the time of the festival, to promote traffic restrictions for the festival, and to go out while avoiding traffic restrictions. .

Here, in the conventional technique, when the user 1 receives a plurality of services, the user 1 can only collect, manage, and analyze information for each service provider. The information on the behavior of each user 1 is shared and can be used by being linked with an ID. In addition to the single service usage status of each service provider, It is possible to take into account the complex service usage status, and to analyze the behavior of the user 1 in more detail.
Further, in the service usage information sharing system S of the first embodiment, IDs are linked only to the shared server 31 and the data itself collected by each service provider is not linked. Therefore, the user 1 can set the content and range (privacy level) of the information to be provided by the user 1 himself / herself by setting information that can be provided to each service provider. Further, if the user 1 does not transmit the ID list, the shared server 31 is not linked. Therefore, the user 1 himself / herself can set and manage the range of information to be provided by his / her selection, and the user 1 himself / herself also selects the presence / absence of association (how information is used). Can be managed. Therefore, it is possible for the user 1 himself / herself to manage the contents of the personal information to be provided and how the personal information is used, and to provide or use personal information that the user 1 does not desire. Personal information (privacy) is protected compared to the case where the user 1 cannot select it.

  In particular, in the first embodiment, the one-time ID is used, and in the shared server 31 in a state where the information provided to the service provider or the ID list is not transmitted, is the common user 1 information? No, it cannot be grasped by the service provider or the administrator of the shared server 31. Therefore, the user 1 can be prevented from being specified only by the provided information, and the protection level of the personal information can be increased as compared with the case of using a fixed ID assigned to each user.

(Example of change)
As mentioned above, although the Example of this invention was explained in full detail, this invention is not limited to the said Example, A various change is performed within the range of the summary of this invention described in the claim. It is possible. Modification examples (H01) to (H08) of the present invention are exemplified below.
(H01) Although the smartphone 2 and the mobile phone 3 are illustrated as the terminals 2 and 3 of the user 1 in the embodiment, the present invention is not limited to this. For example, any portable terminal capable of communication such as a tablet terminal, a notebook personal computer, or a PDA can be used.
(H02) In the above-described embodiment, as a method for transmitting and receiving information, non-contact wireless communication using an NFC module, a mobile phone network, and the Internet N are exemplified, but the present invention is not limited to this. For example, short-range wireless communication such as infrared communication, wireless LAN, or communication using a dedicated line instead of a public line can be used.

(H03) In the above-described embodiment, as the identification information, it is desirable to use a one-time ID that generates an ID every time information is transmitted from the viewpoint of personal information protection, but the present invention is not limited to this. For example, a configuration in which the ID is automatically changed periodically such as monthly, weekly, or daily is adopted, a configuration in which the user 1 can manually set the ID, or a fixed ID is used. It is also possible. In addition, when using a manual or fixed ID, the ID and the range of information that can be provided are set to different IDs for each service provider, and different IDs are different for each service provider. It is also possible to provide provision information, and it is possible to associate with the shared server 31 by transmitting a list in which different IDs are registered for each service provider. When using a one-time ID or changing the ID, the amount of data in the ID list increases as the number of services used increases. By transmitting the last ID in the ID list and the history of the one-time ID added thereafter, the association with the shared server 31 is possible while reducing the data amount. Therefore, depending on the operation timing of the user 1, only one ID may be registered in the ID list.

(H04) In the above-described embodiment, the case where there is one shared server 31 is illustrated, but the present invention is not limited to this. It is also possible to use a plurality of shared servers 31. At this time, the user 1 transmits an ID list for a specific shared server 31 to permit the association of the shared information, and the other shared server 31 does not transmit the ID list and transmits the shared information. It is also possible to adopt a configuration in which the linking is not performed. Therefore, for example, according to the administrator of the shared server, the ID list is transmitted to the shared server of the administrator trusted by the user 1, and the ID list is sent to the shared server of the administrator who is not reliable. It is also possible to manage personal information that is not sent.
(H05) In the above embodiment, each provided information acquisition terminal 11, 12, 21, 26 transmits information to the shared server 31 each time information is collected from the user 1, but the present invention is not limited to this. For example, it is also possible to adopt a configuration in which provided information collected periodically at a predetermined time, such as once a day, is transmitted together. In this case, there is a problem that communication is concentrated at a time and the communication load becomes excessive by shifting the time zone in which the shared server 31 receives data from each of the provided information acquisition terminals 11, 12, 21, and 26. It is possible to suppress.

(H06) In the above-described embodiment, a park, a supermarket, a restaurant, and a convenience store are exemplified as a service provider and a providing place. However, the present invention is not limited to this. For example, it is possible to use a culture school, a sports facility, a public bath, a station, or a web service. Thus, for example, it is possible to analyze the relationship between a florist user and a student at a flower culture school, the relationship between a sports facility and a public bath user, and the like. At this time, by taking into account date and time information, for example, it is possible to analyze that many people use a specific public bath after using a sports facility.
(H07) In the above-described embodiment, the configuration in which the provided information is transmitted and received between the robot 26 and the smartphone 2 is exemplified, but the present invention is not limited to this. For example, the interactive function of the robot 26 and the usage information collection program AP2 ′ can be incorporated into the smartphone 2 as an application program. In this case, the user terminal and the provided information acquisition terminal are the same terminal, and transmission / reception of the provided information is an exchange of information between the application programs AP1 and AP2 ′.

(H08) In the above embodiment, the information added by the provided information acquisition terminals 11, 12, 21, and 26 is exemplified by time, place, purchase information, topic, etc., but is not limited thereto. It is possible to increase or decrease the information. For example, GPS information is used as time and position information, or depending on the store to be used, information on attendance courses or attendance at culture schools, or equipment used at sports facilities It is possible to use arbitrary information such as the above information.

  In the service use information sharing system S of the present invention, by analyzing the information collected by the shared server 31, it is possible to analyze the behavioral patterns, consumption activities, etc. of people in the area. Therefore, by feeding back the analyzed results to the service provider in the area, it can be used to improve the service quality of the service provider and to plan new events. It can be expected to be done. In addition, for example, universities and public analytical institutions conduct analysis, and not only provide the results of the analysis to local service providers, but also provide only publicly available data to private analytical institutions. It can also be used for activity analysis.

1 ... user,
2, 3 ... user terminal,
11, 12, 21, 26 ... provided information acquisition terminal,
31 ... Shared device,
51b ... identification information generating means,
51e ... 1st transmission means,
51g ... second transmission means,
51i ... setting means,
71c, 71c '... first receiving means,
71e, 71e '... third transmission means,
81a ... reception history storage means,
81b ... third receiving means,
81d ... second receiving means,
81e ... extraction means,
81f ... association means,
S: Service usage information sharing system.

Claims (3)

A first transmission means capable of transmitting provided information including identification information for identifying a user and information that can be provided in advance set by the user; and transmitting the identification information used by the user Possible second transmission means, a user terminal comprising:
A provision information acquisition terminal used when the user receives provision of a service, the first reception means receiving the provision information from the user terminal, and the first reception means A provision information acquisition terminal comprising: a third transmission means capable of adding information related to the service used by the user to the information and transmitting the information;
Second receiving means for receiving the identification information transmitted from the second transmitting means, and third receiving means for receiving the provision information transmitted from the third transmitting means and the added information related to the service; The reception history storage means for storing the history of reception information received by the third reception means, and the reception information stored in the reception history storage means based on the identification information received by the second reception means. Extracting means for extracting common user's reception information in each identification information included, and when common user's reception information is extracted, associating each reception information with common user information A sharing device having association means for assigning association information;
Service usage information sharing system characterized by comprising: The terminal of the user having identification information generation means for generating the identification information when transmitting the provision information by the first transmission means;
The service usage information sharing system according to claim 1, further comprising: Setting means for setting information that can be provided about the user,
The service use information sharing system according to claim 1 or 2, further comprising:

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